0:00:02 > 0:00:06Never before have so many on-the-spot fines been issued in Britain.
0:00:06 > 0:00:08I don't have any money for that.
0:00:08 > 0:00:12And we're going to be following the men and women who hand out
0:00:12 > 0:00:15over £30 million worth of tickets every month.
0:00:16 > 0:00:18That gets my goat.
0:00:18 > 0:00:19My jaw is dropping.
0:00:19 > 0:00:22For behaviour that's downright dangerous...
0:00:24 > 0:00:26..simply selfish...
0:00:26 > 0:00:28It's been defrosting a while, that, hasn't it?
0:00:28 > 0:00:30..or just, well, plain silly.
0:00:30 > 0:00:32Get off your phone!
0:00:32 > 0:00:33Doughnut.
0:00:33 > 0:00:36We'll be revealing the cost of their bad behaviour...
0:00:36 > 0:00:39- How much is the fine on this one? - £100 for no seat belt.
0:00:39 > 0:00:41- Expensive.- I know, yeah.
0:00:41 > 0:00:42..and how this could affect you.
0:00:42 > 0:00:45I'm on a job. I'm working. I'm a builder.
0:00:45 > 0:00:47The police are on it.
0:00:47 > 0:00:48Out! Your mouth, now!
0:00:48 > 0:00:50The parking wardens are on it.
0:00:50 > 0:00:54Once it's printed, that's it. There's no point arguing the point.
0:00:54 > 0:00:55And I'm on it.
0:00:55 > 0:00:58Put your seat belt on. Cheeky monkeys.
0:00:58 > 0:01:00I'm Dom Littlewood and I'm On The Spot.
0:01:04 > 0:01:08This time I go on the spot beside the seaside...
0:01:08 > 0:01:11How much do you reckon you spend a year in parking tickets? At a guess?
0:01:11 > 0:01:13..where life's a beach for some.
0:01:13 > 0:01:15Well, direct debit, £2,000?
0:01:15 > 0:01:18But life is full of surprises in Pendle.
0:01:18 > 0:01:20Oh, oh-ho!
0:01:20 > 0:01:23Disposable nappies filled with God knows what.
0:01:23 > 0:01:27This is not mine. Not my back garden, not my house, nothing.
0:01:27 > 0:01:30And there's a surprise on the trains.
0:01:30 > 0:01:32That's not your hand on my bum, is it?
0:01:32 > 0:01:33And not just for me.
0:01:33 > 0:01:35Because there's nowhere to hide
0:01:35 > 0:01:37if you've got no ticket to ride.
0:01:37 > 0:01:42You're not listening. I'm not paying £20.
0:01:46 > 0:01:47It's a Bank Holiday weekend
0:01:47 > 0:01:50and I'm in the historical Welsh town of Tenby,
0:01:50 > 0:01:53which has about 5,000 people living here.
0:01:53 > 0:01:57However, on a weekend like this, that number swells by ten times.
0:01:57 > 0:02:00And as you will appreciate, parking can become a nightmare.
0:02:02 > 0:02:04Because, once you've fought through the traffic
0:02:04 > 0:02:07to get to this beautiful part of the world,
0:02:07 > 0:02:10the next challenge is to find somewhere to pay and display.
0:02:10 > 0:02:13That can mean doing battle with Helen and Debs,
0:02:13 > 0:02:17the town's civil enforcement officers.
0:02:17 > 0:02:19How many tickets do you issue a year?
0:02:19 > 0:02:21Approximately about 1,600.
0:02:21 > 0:02:23That's a lot of tickets.
0:02:23 > 0:02:25What's some of the worst excuses you've ever had?
0:02:25 > 0:02:27The best one is in the car park, isn't it?
0:02:27 > 0:02:29In Sainsbury's car park.
0:02:29 > 0:02:31- Yeah.- You book them for no pay and display
0:02:31 > 0:02:34and they come out and they say,
0:02:34 > 0:02:37"we just went to get change", carrying two big bags of shopping.
0:02:37 > 0:02:38Change, was it?
0:02:38 > 0:02:41Clearly this formidable team don't take any nonsense.
0:02:41 > 0:02:43And with the town quickly filling up
0:02:43 > 0:02:47with holiday-makers armed with their bucket and spades,
0:02:47 > 0:02:50I think we're going to need all the help we can get.
0:02:50 > 0:02:52Rhubarb and custards, I haven't seen those since I was at school.
0:02:52 > 0:02:54I'm just going to get some, all right?
0:02:54 > 0:02:56Just need a spot of refuelling first.
0:02:56 > 0:02:58Well, we are at the seaside.
0:02:58 > 0:03:02Julius Caesar said an army can't go into battle on an empty stomach.
0:03:02 > 0:03:03Refuel. Come on, girls.
0:03:03 > 0:03:05Let's do it.
0:03:05 > 0:03:08Who doesn't like to be beside the seaside?
0:03:08 > 0:03:10But if you're caught parking illegally here in Tenby,
0:03:10 > 0:03:14you could end up having to pay a fine of up to £70.
0:03:14 > 0:03:17I can see a van up here to book.
0:03:17 > 0:03:20- How can you tell from here? - It's residents' parking
0:03:20 > 0:03:22and I'm pretty sure he doesn't have a permit.
0:03:22 > 0:03:25Cor, I tell you what, there's no flies on you, is there?
0:03:25 > 0:03:28Could this be Debs' first fine of the day?
0:03:28 > 0:03:30This is residents, as you can see.
0:03:30 > 0:03:32Resident permit holders only.
0:03:32 > 0:03:34Eagle-eyed Debs has called it right.
0:03:34 > 0:03:37This van is parked in a residents' only space
0:03:37 > 0:03:39without displaying a permit.
0:03:39 > 0:03:43That could mean this driver is about to get a £70 fine.
0:03:44 > 0:03:47We have to wait five minutes because they could be unloading.
0:03:47 > 0:03:50If this person comes back right now and says, "I'm really sorry",
0:03:50 > 0:03:53- gets in and drives off, they're OK, they're in the clear?- Yeah.
0:03:53 > 0:03:56It's a game of timing, isn't it?
0:03:56 > 0:03:59The clock is ticking and Debs' fingers are getting twitchy.
0:04:00 > 0:04:02- Oh, look out.- A minute to go.
0:04:02 > 0:04:06The driver better be quick if he wants to avoid
0:04:06 > 0:04:07a nasty surprise on his return.
0:04:07 > 0:04:09So, once it's printed, that's it?
0:04:09 > 0:04:11- There's no point arguing the point. - Yes.
0:04:13 > 0:04:16Time's up. It's a £70 fine.
0:04:17 > 0:04:19The ticket has been issued.
0:04:19 > 0:04:21There's nothing they can do as far as you are concerned.
0:04:21 > 0:04:22- They can appeal.- Yeah.
0:04:22 > 0:04:25And they can go to a tribunal. But you can't retract that?
0:04:25 > 0:04:28Once we've issued the ticket, we will not take the ticket back.
0:04:28 > 0:04:31How many times have people approached you afterwards
0:04:31 > 0:04:34- and been aggressive towards you? - Not physically, but verbally,
0:04:34 > 0:04:37people will get quite aggressive.
0:04:37 > 0:04:42Especially busy Bank Holiday weekends, the car parks are full,
0:04:42 > 0:04:45they want to go to the beach with the kids, they can't park anywhere
0:04:45 > 0:04:48so they tend to sort of like maybe not read the signs
0:04:48 > 0:04:50and just park there.
0:04:50 > 0:04:53And right on cue, the driver has returned.
0:04:53 > 0:04:54- The bloke is back.- Yeah.
0:04:54 > 0:04:58And that £70 fine hasn't exactly filled him with sunshine.
0:04:58 > 0:05:00He doesn't look or sound very happy at the moment.
0:05:00 > 0:05:02I might go and have a chat with him in a second.
0:05:02 > 0:05:05But he looks a bit big, this bloke. Wish me luck.
0:05:06 > 0:05:08Obviously your vehicle, yeah?
0:05:08 > 0:05:11It's residents' parking, but they don't provide parking anywhere.
0:05:11 > 0:05:14- It's a tourist town.- Did you know that you shouldn't park there?
0:05:14 > 0:05:16Were you sort of taking a chance?
0:05:16 > 0:05:18No. I didn't see that till afterwards.
0:05:18 > 0:05:21When you think about it, you haven't really got a leg to stand on,
0:05:21 > 0:05:24- have you?- Right outside the sign. - Why did you do it?
0:05:24 > 0:05:27Why didn't you try to find different parking?
0:05:27 > 0:05:29I drove round and round.
0:05:29 > 0:05:30The car park's over there.
0:05:30 > 0:05:32People double-parked and triple-parked
0:05:32 > 0:05:33and blocking people in.
0:05:33 > 0:05:36You must have known you were going to get a ticket?
0:05:36 > 0:05:38- Yeah.- All right, so at the end of the day,
0:05:38 > 0:05:40it's an expensive parking ticket, isn't it?
0:05:40 > 0:05:44- That's one way of looking at it. - It is what it is. Adds on to the cost of the holiday, doesn't it?
0:05:44 > 0:05:45Yeah. Cheers, guys.
0:05:47 > 0:05:49He seemed to take that in his stride, didn't he?
0:05:49 > 0:05:52But you could buy a lot of ice-creams for 70 quid,
0:05:52 > 0:05:54so maybe he'll think twice next time.
0:05:57 > 0:06:00But round the corner, on Tenby's seafront promenade...
0:06:00 > 0:06:02Nice view, got to say that.
0:06:02 > 0:06:05..this illegally parked driver doesn't appear to be
0:06:05 > 0:06:08quite so comfortable with the prospect of a fine.
0:06:08 > 0:06:10I mean, he is trying to reverse, but, you know...
0:06:10 > 0:06:13That kerb isn't helping his quick getaway.
0:06:13 > 0:06:14Really...
0:06:15 > 0:06:17Come on, mate. That much.
0:06:17 > 0:06:20Sorry, girls. I just couldn't resist helping.
0:06:20 > 0:06:24This driver has avoided a fine and a dented bumper.
0:06:26 > 0:06:29But further along, Helen and Debs might have more luck
0:06:29 > 0:06:32as they've got their eyes on a regular customer.
0:06:32 > 0:06:35The landlord of this pub...
0:06:35 > 0:06:37- Which pub?- This pub.- OK.
0:06:37 > 0:06:40What he'll do, he'll park here, put the boot up...
0:06:40 > 0:06:43- And pretend to be loading. - And pretend to be loading.
0:06:43 > 0:06:45How long ago did you see him there?
0:06:45 > 0:06:48- A good couple of hours ago. - Right, OK.- Because he was loading,
0:06:48 > 0:06:51I could see he had the bottles there, I thought, I'll leave him alone.
0:06:51 > 0:06:54But hang on, if Helen and Debs left him alone,
0:06:54 > 0:06:56what's that on his windscreen?
0:06:56 > 0:06:58- Why has he done that? - People quite often do.
0:06:58 > 0:07:01I don't know whether they think that will deter us from issuing again
0:07:01 > 0:07:04or not, but it means nothing to us.
0:07:04 > 0:07:07- That one is obviously an old ticket he's kept inside.- Exactly, yeah.
0:07:07 > 0:07:10So, the old ticket trick hasn't fooled this dynamic duo.
0:07:10 > 0:07:14But it could mean this parking offender is now in the firing line.
0:07:14 > 0:07:17He's on a single yellow line and if he's not back here soon,
0:07:17 > 0:07:21he might be adding another ticket to his collection.
0:07:21 > 0:07:24The funny thing was with this one, he will pay every ticket.
0:07:24 > 0:07:28- He will never quibble.- He's obviously just putting that down as an occupational hazard, isn't he?
0:07:28 > 0:07:30- How long has he got? - We have 55 seconds.
0:07:30 > 0:07:32SHOUTING
0:07:32 > 0:07:34Somebody just shouted, he's coming now.
0:07:34 > 0:07:36OK. So, he is...
0:07:36 > 0:07:39Come on, matey. Get a wriggle on.
0:07:39 > 0:07:40By my watch, he's not made it,
0:07:40 > 0:07:44but it looks like Debs is going to give him the benefit of the doubt.
0:07:45 > 0:07:47You actually ran out of time on this.
0:07:47 > 0:07:50You're dead lucky. Why don't you park it down the road?
0:07:50 > 0:07:52Because I can't...
0:07:52 > 0:07:54At this time of year, it's very difficult to park.
0:07:54 > 0:07:58And not only that, I'm... taking bottles back to the...
0:07:58 > 0:08:01How much do you reckon you spend a year on parking tickets?
0:08:01 > 0:08:03At a guess?
0:08:03 > 0:08:06Well, direct debit, £2,000?
0:08:06 > 0:08:09You do two grand a year in parking tickets?!
0:08:09 > 0:08:12- No, no.- I don't think that yellow bit on the dashboard is going to...
0:08:12 > 0:08:13- That's an old one.- Yeah, I know.
0:08:13 > 0:08:16- I don't think it's going to work. - That's last week.- Is it? Good lord!
0:08:16 > 0:08:18Two grand?!
0:08:18 > 0:08:21Surely you could buy your own parking space for that.
0:08:21 > 0:08:25He might be joking, but given how often Helen and Debs say
0:08:25 > 0:08:28they issue him a ticket, I'm not sure if it's that far off.
0:08:28 > 0:08:31I actually feel quite sorry for the landlord of that pub.
0:08:31 > 0:08:33He came out, but he's spending a fortune on parking tickets
0:08:33 > 0:08:36and it seems like he's trying to unload his vehicle
0:08:36 > 0:08:38and then there's no parking spaces down here,
0:08:38 > 0:08:40so he just leaves it, gets the fine, pays it quickly,
0:08:40 > 0:08:43and just laughs it off. Surely there must be a better way
0:08:43 > 0:08:45for him to do it. I mean, that's a fortune.
0:08:46 > 0:08:49Given the problems we've seen this weekend,
0:08:49 > 0:08:51maybe this guy's got the solution
0:08:51 > 0:08:53to the town's parking problems.
0:08:53 > 0:08:55All right? OK?
0:08:55 > 0:08:58I'm not sticking a ticket under no horse's tail.
0:08:58 > 0:09:00See, no dedication to your job though, is it?
0:09:00 > 0:09:01No dedication at all.
0:09:01 > 0:09:05- No.- If that was me, parked illegally, that's it.
0:09:05 > 0:09:06You'd lift that tail?
0:09:06 > 0:09:09- If I had to. For the job. - Yeah.- Yeah.
0:09:09 > 0:09:13That's the difference. I'm always willing to get my hands dirty.
0:09:17 > 0:09:20I'm getting the impression here that there's too many cars
0:09:20 > 0:09:23for the amount of allocated parking spaces you have.
0:09:23 > 0:09:24You can't have 50,000 parking spaces
0:09:24 > 0:09:27- just for the odd bank holiday weekend.- Exactly.
0:09:27 > 0:09:29- Totally understand that. - Yeah, people will queue to come in.
0:09:29 > 0:09:32And by the time they've got in, they might be thinking,
0:09:32 > 0:09:33- "I've had enough of this".- Yeah.
0:09:33 > 0:09:35"I can't park in the car park because they're full."
0:09:35 > 0:09:38So they'll drive round and they'll just think, well...
0:09:38 > 0:09:40I came in on the 8.37 from Paddington,
0:09:40 > 0:09:42no parking problems then.
0:09:42 > 0:09:46OK, letting the train take the strain isn't going to be the answer
0:09:46 > 0:09:49for everyone making a beeline to the seaside.
0:09:49 > 0:09:52But it does make the trip a whole lot less stressful.
0:09:57 > 0:10:00I feel like I've won an appeal today because I'm working on my patch,
0:10:00 > 0:10:03Central London, and it's a bright and sunny day.
0:10:03 > 0:10:08And I've been invited along by the Driver and Vehicle Standards Agency
0:10:08 > 0:10:11..who will be stopping HGV vehicles coming down the embankment here
0:10:11 > 0:10:14and checking them out to make sure they are roadworthy.
0:10:14 > 0:10:17They've invited me along to observe.
0:10:17 > 0:10:21DVSA inspectors Russell and Graham are working with the police and
0:10:21 > 0:10:24Transport for London to make sure the owners of any dodgy
0:10:24 > 0:10:28or downright dangerous vehicles are hit with a hefty fine
0:10:28 > 0:10:31or even taken off the road altogether.
0:10:32 > 0:10:37- All right?- Well, that's got to be good news for other road users, surely.
0:10:37 > 0:10:39What are you actually looking out for here?
0:10:39 > 0:10:41What we're basically looking for
0:10:41 > 0:10:43is any type of vehicle that comes along,
0:10:43 > 0:10:45whether it's got something hanging off of it,
0:10:45 > 0:10:48whether it looks to be mechanically defective,
0:10:48 > 0:10:50but basically we are also looking for older vehicles,
0:10:50 > 0:10:52something that might have defects or problems with it.
0:10:52 > 0:10:54- So it's instincts, really, isn't it? - Yeah.
0:10:54 > 0:10:57Well, these vehicles seem to be in good working order,
0:10:57 > 0:10:59but what about this next one?
0:10:59 > 0:11:02They've just pulled over this Transit with a trailer.
0:11:02 > 0:11:04I'm just going to find out what's going on in here.
0:11:06 > 0:11:08Hello there.
0:11:08 > 0:11:10I'll shut that door. Have you found any faults?
0:11:11 > 0:11:15Yeah, the fact that the vehicle trailer back there
0:11:15 > 0:11:17is over three metres.
0:11:17 > 0:11:20By law, they have to display the height mark in the cab.
0:11:20 > 0:11:23Basically, it's a sticker or plate in here that must say
0:11:23 > 0:11:26"carrying a trailer" that is whatever...3.5 metres.
0:11:26 > 0:11:28- That is correct. - And it has to say the height.
0:11:28 > 0:11:30Well, that's one strike against this driver.
0:11:30 > 0:11:34And it's possible he's brought along something to drown his sorrows.
0:11:34 > 0:11:35I'm glad to see it's still sealed.
0:11:35 > 0:11:38Oi! Oi!
0:11:39 > 0:11:41What's that doing?
0:11:42 > 0:11:45- It's for the customer. - It's for the customer!
0:11:45 > 0:11:48Is it? What about for the presenter?
0:11:50 > 0:11:52Fortunately, the cork's still in place,
0:11:52 > 0:11:55so no danger of a drink-driving offence.
0:11:55 > 0:11:57What about that missing sticker?
0:11:57 > 0:11:59It doesn't sound like the crime of the century,
0:11:59 > 0:12:01but there are plenty of low bridges in town,
0:12:01 > 0:12:04so knowing the correct height of your vehicle is vital
0:12:04 > 0:12:07and failing to display the notice
0:12:07 > 0:12:10could mean the driver is in line for a £50 fine.
0:12:10 > 0:12:12So, what will Graham do?
0:12:12 > 0:12:14It's a £50 fine.
0:12:14 > 0:12:16That might wipe the smile off the driver's face.
0:12:16 > 0:12:18Some people might say it's a bit trivial,
0:12:18 > 0:12:22fining this guy 50-odd quid just because he hasn't got
0:12:22 > 0:12:24a sticker in his cab saying how high that is.
0:12:24 > 0:12:27You're right. This isn't a dangerous vehicle, but you've got to think,
0:12:27 > 0:12:30in London, we've got bridges now that are 11 foot, 11 foot 6,
0:12:30 > 0:12:33that has implications particularly in London for low height,
0:12:33 > 0:12:36low bridges, Blackwall Tunnel, places like that,
0:12:36 > 0:12:38where you are always hearing of a vehicle stuck.
0:12:38 > 0:12:41- OK.- The reason is, they don't know how high they are.
0:12:41 > 0:12:43Fair enough. You've explained that one well.
0:12:43 > 0:12:45So those people who might say it's a bit trivial,
0:12:45 > 0:12:48- you heard it from the man. Yeah?- Yeah.
0:12:48 > 0:12:51I think he might be in need of that bottle of wine later.
0:12:51 > 0:12:54Graham, can I ask what you thought when you was driving down the road
0:12:54 > 0:12:56and you saw all these high-vis jackets
0:12:56 > 0:12:58and the guy suddenly went "Oi, you - in!"?
0:12:58 > 0:13:01You know, we understand it happens because it has to.
0:13:01 > 0:13:02It's safety. Safety on the roads.
0:13:02 > 0:13:05You're going to get an on-the-spot fine now, aren't you?
0:13:05 > 0:13:08- How do you feel about that?- It's the law, isn't it? It's the rules.
0:13:08 > 0:13:11You know, you've got to do it, get a sticker and put it in there,
0:13:11 > 0:13:14- so we don't get another one. - If these people weren't here...
0:13:14 > 0:13:15There's enough danger on the roads.
0:13:15 > 0:13:19- You don't need any more, do you? - There is. And there's enough motors on the road.
0:13:19 > 0:13:21- Yeah.- So, yes, it's one of those things, really.
0:13:21 > 0:13:22Well, he seemed to take that well.
0:13:22 > 0:13:24See you later, guys.
0:13:24 > 0:13:2650 quid lighter.
0:13:26 > 0:13:29A bull's-eye, but they've still got a smile on their face.
0:13:29 > 0:13:32But the team have now got some bigger targets in their sights.
0:13:33 > 0:13:36If you see a very nice, clean, quite new, modern vehicle,
0:13:36 > 0:13:38all looks OK, let it go, yeah?
0:13:38 > 0:13:40If it's from a mechanical point of view, yes.
0:13:40 > 0:13:43We wouldn't bother stopping it. We'll go for the more visually...
0:13:43 > 0:13:46It'll be more of the mechanical ones, the older type of vehicles.
0:13:46 > 0:13:49And it looks like Russell's spider sense is tingling.
0:13:49 > 0:13:51With the one that's coming down...
0:13:51 > 0:13:53What is it about that that's caught your eye?
0:13:53 > 0:13:56It's the type of vehicle, obviously in the industry we are after,
0:13:56 > 0:13:59but also potentially how the load is done on it.
0:13:59 > 0:14:00If it's got a load on board.
0:14:00 > 0:14:02- Right.- So we would go for that kind of thing.
0:14:02 > 0:14:04He's coming in for a check, is he?
0:14:05 > 0:14:07This gentleman is being pulled in here.
0:14:08 > 0:14:14From my, obviously, inexperienced eye, looks pretty clean and tidy.
0:14:14 > 0:14:17So what we'll do is we'll have the mechanical people go around and check it.
0:14:17 > 0:14:20- Yeah.- Make sure everything is OK on that side of things.
0:14:20 > 0:14:22And they will check his driver's records as well.
0:14:22 > 0:14:25- To make sure he can actually drive a lorry that size.- That's a point.
0:14:25 > 0:14:28So, OK, the vehicle might be fine, but the driver might not be.
0:14:28 > 0:14:29Potentially.
0:14:29 > 0:14:33So, it's not just the truck that's in for a thorough going over.
0:14:33 > 0:14:35The vehicle checks out.
0:14:35 > 0:14:37But what about the guy behind the wheel?
0:14:37 > 0:14:40I'm getting the impression that you've pulled the lorry over here
0:14:40 > 0:14:43- and it's quite serious, isn't it? - Yeah, so far,
0:14:43 > 0:14:46we've had drivers' hours offences but more importantly, the police,
0:14:46 > 0:14:48who we share the check with,
0:14:48 > 0:14:51have identified that the vehicle isn't under any insurance.
0:14:51 > 0:14:55This could all spell big trouble for the driver.
0:14:55 > 0:14:58A quick investigation has revealed he's driven more hours
0:14:58 > 0:15:02than he is legally allowed without taking a break.
0:15:02 > 0:15:06But driving without insurance, well, that's an even bigger issue.
0:15:06 > 0:15:10The police have the power to dish out a £300 on-the-spot fine,
0:15:10 > 0:15:13six penalty points, and it could even lead to
0:15:13 > 0:15:16a court appearance with a fine of five grand.
0:15:17 > 0:15:19Just knocked on the door there,
0:15:19 > 0:15:21to see if I could have a chat with the driver, but he's on the phone.
0:15:21 > 0:15:23No doubt, to his boss.
0:15:23 > 0:15:25So, what's the verdict?
0:15:27 > 0:15:31It's a £300 fine for the driver's employers for being uninsured
0:15:31 > 0:15:36and a £200 fine for the driver for not taking enough breaks.
0:15:36 > 0:15:40£500 in total, a very expensive day.
0:15:40 > 0:15:44And to top it all off, the vehicle has been immobilised by the police.
0:15:45 > 0:15:48So the only time that's moving is when another vehicle is towing it
0:15:48 > 0:15:50- away to a compound.- Or the police officer driving it away.
0:15:50 > 0:15:54- Which they can do.- The driver of that vehicle will not be getting in it and completing his job.
0:15:54 > 0:15:56No, he'll be on a bus or the underground going back today.
0:15:56 > 0:15:59I doubt he'll have his bus fare, with that sort of fine.
0:15:59 > 0:16:02- Absolutely.- Who wants that driving past them with no insurance?
0:16:02 > 0:16:0426 tonne, fully loaded, no insurance.
0:16:04 > 0:16:08I've got to be honest with you, sometimes when people get fines,
0:16:08 > 0:16:09I think, "Oh, I feel a bit guilty".
0:16:09 > 0:16:13This one, smack his backside, he needs it, doesn't he?
0:16:13 > 0:16:16Let's see what he has to say for himself.
0:16:16 > 0:16:19Mick, it's not been a good day for you, has it? What's happened?
0:16:19 > 0:16:22No, it hasn't. Just doing my normal delivery collections,
0:16:22 > 0:16:26got pulled in by the old transport police.
0:16:26 > 0:16:28Done the vehicle checks, came over fine,
0:16:28 > 0:16:31come back that I'm not insured for the vehicle.
0:16:31 > 0:16:33Did you have any idea that was the situation?
0:16:33 > 0:16:35No. None whatsoever.
0:16:35 > 0:16:37When you spoke to your boss at the company, what did he say?
0:16:37 > 0:16:41- They were fuming.- They were under the impression I was insured to drive the vehicle.
0:16:41 > 0:16:45That vehicle that you came in is now going to be towed off to a compound somewhere.
0:16:45 > 0:16:48- Where have you got to get back to? - I've got to get back to Farnham.
0:16:48 > 0:16:50- OK.- Which is Surrey.
0:16:50 > 0:16:52So basically, it's Shanks's pony for you, isn't it?
0:16:52 > 0:16:55- Get on the bus or get on the train, whatever.- That's right.
0:16:55 > 0:16:57- Your boss won't send a vehicle out to pick you up.- I doubt it, no.
0:16:57 > 0:16:59- It's been an expensive day, hasn't it?- It has.
0:16:59 > 0:17:02Well, it's a long walk back to Surrey.
0:17:02 > 0:17:05But I'm not sure if I'm that sympathetic.
0:17:05 > 0:17:08Well, the outcome of that vehicle being randomly pulled over today was
0:17:08 > 0:17:11that the driver had been driving around for the last six months
0:17:11 > 0:17:12without company insurance.
0:17:12 > 0:17:15He didn't realise about that, it's his company to blame.
0:17:15 > 0:17:16But think about this -
0:17:16 > 0:17:19would you want something that size driving through your neighbourhood,
0:17:19 > 0:17:21knowing it wasn't insured?
0:17:22 > 0:17:24I wouldn't.
0:17:28 > 0:17:31What do you think of fly-tippers?
0:17:31 > 0:17:33I think they are a disgrace to humanity.
0:17:33 > 0:17:37Fly-tippers? Yes, of course they should be fined.
0:17:37 > 0:17:40Fly-tippers are out of order. There's plenty of places to put it.
0:17:40 > 0:17:44Why would you do that? Just because you can't be bothered
0:17:44 > 0:17:47to either pay someone to collect it or take it yourself.
0:17:47 > 0:17:49No, I'm sorry, it's disgusting.
0:17:51 > 0:17:57Last year, fly-tipping cost us taxpayers a staggering £50 million.
0:17:57 > 0:18:01But Pendle Borough Council in Lancashire have their crack team,
0:18:01 > 0:18:03Jon and Jeff on the case.
0:18:05 > 0:18:09Right, Jon, I've got a phone, I've got a camera, I've got gloves,
0:18:09 > 0:18:12I've got keys, I've got details.
0:18:12 > 0:18:15- We're good.- I've got my coffee. - You've got your coffee.
0:18:22 > 0:18:25God, antenna thing went straight into my gonads.
0:18:25 > 0:18:29There's been a tip-off about some fly-tipping on a residential street.
0:18:29 > 0:18:32If they manage to track down the culprit, well,
0:18:32 > 0:18:34they could be looking at a hefty fine.
0:18:34 > 0:18:38- We've got black bin bags that are... - Yes, it's an alleged fly-tip.
0:18:40 > 0:18:43- Beyond...- Oh, this one again, is it?
0:18:43 > 0:18:46- Have you been here before? - Yeah, I've been here before.
0:18:46 > 0:18:48I think so.
0:18:48 > 0:18:52The council can now dish out a whopping £400 penalty notice
0:18:52 > 0:18:54to people caught fly-tipping.
0:18:54 > 0:18:56Ouch!
0:19:04 > 0:19:06As you can see in front of me,
0:19:06 > 0:19:09I've got one, two, three, four, five, six...
0:19:09 > 0:19:12Five, six black bin bags, a couple of white bin bags.
0:19:12 > 0:19:15Looks like there's clothing, all sort of waste in there.
0:19:15 > 0:19:17So we'll have a look and see what we can get.
0:19:17 > 0:19:19Whoever dumped this lot better pray
0:19:19 > 0:19:22they didn't leave any evidence of where they live.
0:19:23 > 0:19:26- I'll do the dirty work and then... - Are you sure?- Yeah, yeah.
0:19:27 > 0:19:29What we'll be looking for is
0:19:29 > 0:19:30to see what kind of waste it is
0:19:30 > 0:19:33and if it is waste that has definitely come from a house,
0:19:33 > 0:19:36we'll search it to see if there's any evidence.
0:19:36 > 0:19:41And it's not long before eagle-eyed Jon finds his first clue.
0:19:42 > 0:19:44There you go. Right, this is a medicine bag.
0:19:44 > 0:19:47That will have a prescription on it somewhere, won't it?
0:19:47 > 0:19:50He's taken all the mail out of his envelopes and replaced it with
0:19:50 > 0:19:52crisp packets, but he forgot that he went to the doctors.
0:19:52 > 0:19:55So... Yeah, we'll pop that here.
0:19:55 > 0:19:58We're clearly not dealing with a master criminal here.
0:20:00 > 0:20:02It's been here a while. Look at all the bugs and stuff.
0:20:02 > 0:20:04It's been here a long time, yeah.
0:20:05 > 0:20:09When you get the fly-tipping and the food has decomposed this bad,
0:20:09 > 0:20:12you've got to be careful because when you open the bin bag initially,
0:20:12 > 0:20:15the first thing that will escape will be the spores from the food.
0:20:15 > 0:20:17You've got to just tread a bit more carefully.
0:20:17 > 0:20:18I don't want to get sick.
0:20:18 > 0:20:21Because then it will become more personal, you see.
0:20:21 > 0:20:25But it looks like it's not just spores getting up Jon's nose.
0:20:25 > 0:20:28Scratch my nose, I've got a bug or something...
0:20:28 > 0:20:30Yeah, yeah. On the bridge.
0:20:30 > 0:20:32A little bit to the right.
0:20:32 > 0:20:35Other way. There we go. Go on, get in there.
0:20:35 > 0:20:36That's better.
0:20:36 > 0:20:38Things you have to do.
0:20:41 > 0:20:42With his nose cleared,
0:20:42 > 0:20:45looks like Jon has sniffed out another vital bit of evidence.
0:20:47 > 0:20:48Here we go.
0:20:50 > 0:20:51Yeah.
0:20:52 > 0:20:54Inside of an Easter egg.
0:20:54 > 0:20:55Box was...
0:20:55 > 0:20:57This person's bank details.
0:20:57 > 0:21:00Which has given us the address of the first bit of rubbish
0:21:00 > 0:21:03we found from the first black bin bag.
0:21:03 > 0:21:06So we've now proven that all the waste
0:21:06 > 0:21:09that is here has come from one address.
0:21:09 > 0:21:14So, this bin bag bandit is facing an expensive bill from the council.
0:21:14 > 0:21:16I reckon that deserves a cuppa.
0:21:18 > 0:21:20- Tea bag. - But that's Yorkshire tea.
0:21:20 > 0:21:22This isn't Lancashire tea. I can tell.
0:21:22 > 0:21:25It's a Tetley tea bag, isn't it? Traitors.
0:21:26 > 0:21:28There you go.
0:21:28 > 0:21:30There you go. That confirms it.
0:21:30 > 0:21:33- This address is just round the corner.- Yeah.
0:21:34 > 0:21:38That's three bits of evidence, but to add insult to injury,
0:21:38 > 0:21:41the perpetrator has left another surprise.
0:21:42 > 0:21:45Oh! You wish for it and you get it.
0:21:46 > 0:21:47Disposable nappies...
0:21:47 > 0:21:50Filled with God knows what.
0:21:51 > 0:21:53I think I've got a fair idea, Jon.
0:21:54 > 0:21:55Yeah...
0:21:55 > 0:21:57Watch your mouth.
0:21:57 > 0:22:01Time to confront the owner of this disgusting rubbish.
0:22:01 > 0:22:04- Let's give it a knock.- Hang on. Let me get that on camera.
0:22:04 > 0:22:06Let's go. I will do the window.
0:22:06 > 0:22:08- I've got you covered, mate.- Right.
0:22:10 > 0:22:12RAPS ON WINDOW
0:22:14 > 0:22:15There's someone in, Jeff.
0:22:15 > 0:22:17There's someone in. He just put his head up there.
0:22:19 > 0:22:21- No?- I can't hear you, sir.
0:22:21 > 0:22:23- You'll have to open your window. - Can't hear you.
0:22:26 > 0:22:29- He'll have to come...- He'll have to either open his window or the door.
0:22:29 > 0:22:33Either way, he's going to speak to us. Whether he likes it or not.
0:22:33 > 0:22:37But it seems this guy really isn't in a talkative mood.
0:22:38 > 0:22:39Oh, right. He's coming.
0:22:41 > 0:22:42Or maybe he is.
0:22:42 > 0:22:45- Who are these people- BLEEP?
0:22:45 > 0:22:47- I'll tell you now. - I want to speak to you.
0:22:49 > 0:22:51Is it Mr BLEEP?
0:22:51 > 0:22:52BLEEP
0:22:52 > 0:22:54- Thank you, Mr- BLEEP.
0:22:54 > 0:22:56- Hang on.- Can you check that...?
0:22:58 > 0:23:00- Hello, Mr- BLEEP.- Hang on.
0:23:00 > 0:23:03INDISTINCT SHOUTING
0:23:03 > 0:23:06See these bin bags here? They are all yours.
0:23:06 > 0:23:08- They're all mine?- Yes, sir.
0:23:08 > 0:23:11- Get- BLEEP! - No, they're not.
0:23:11 > 0:23:14This abusive lad isn't owning up to anything.
0:23:14 > 0:23:17Right, do you want to give this guy a caution now...
0:23:17 > 0:23:19I think we should, actually.
0:23:19 > 0:23:21Speak to you later.
0:23:22 > 0:23:24- They are not my- BLEEP- bags!
0:23:24 > 0:23:27Hang on, he's back for more and still denying it.
0:23:27 > 0:23:29I've got documents with your names on.
0:23:29 > 0:23:31What is my name? What's mine?
0:23:31 > 0:23:35This is not mine. It's not my back garden, my house, nothing.
0:23:35 > 0:23:37- Hey...- See you later, mate.
0:23:37 > 0:23:39- Do whatever you- BLEEP- want.
0:23:42 > 0:23:43I'll tell you what, sir...
0:23:43 > 0:23:45Hang on. Would you like to come and speak to us?
0:23:45 > 0:23:47Come and have a chat. Come on.
0:23:51 > 0:23:55That went exactly the way we thought it would go, to be fair.
0:23:55 > 0:23:59The thing is, he's confirmed his name, he's confirmed his address...
0:23:59 > 0:24:01- Yeah.- We know he lives there.
0:24:01 > 0:24:05"And you haven't got any evidence with my name on it."
0:24:05 > 0:24:07- THEY CHUCKLE - Oh, dear.
0:24:07 > 0:24:12It's all in the game. It's all in the game.
0:24:12 > 0:24:15Time for Jon and Jeff to head back to the office.
0:24:15 > 0:24:17But that disgruntled dumper
0:24:17 > 0:24:20could be heading for a court appearance and a substantial fine.
0:24:20 > 0:24:24You need a strong stomach in the fight against environmental crime.
0:24:28 > 0:24:32If you've been unlucky enough to come back to your car to find a ticket
0:24:32 > 0:24:33slapped on the windscreen,
0:24:33 > 0:24:37you might think you have no choice but to pay up.
0:24:37 > 0:24:39But there is another option.
0:24:39 > 0:24:41If you think you have been treated unfairly,
0:24:41 > 0:24:45you can come along to a place like this to appeal.
0:24:45 > 0:24:48At the London Environmental and Traffic Adjudicators Tribunal,
0:24:48 > 0:24:52it's their job to make sure that councils are sticking to the rules
0:24:52 > 0:24:54when they give out tickets.
0:24:54 > 0:24:58Martin and his wife Annette are here today to fight their case.
0:24:58 > 0:25:00Nice to meet you, both.
0:25:00 > 0:25:03Tell me about your story. Why are you here?
0:25:03 > 0:25:05We got this parking ticket for parking in a lay-by.
0:25:05 > 0:25:07- On the clearway.- OK.
0:25:07 > 0:25:09And there's no real markings on it.
0:25:09 > 0:25:11So I thought I was OK to park there.
0:25:11 > 0:25:13- How much is the ticket? - £65 at the time.
0:25:13 > 0:25:17Right. Now, 130, no doubt, because you are appealing it, yep.
0:25:17 > 0:25:19And then he got a 195 penalty.
0:25:19 > 0:25:21- How come it's gone up?- Well...
0:25:21 > 0:25:24- Because...- They said I didn't appeal in time...
0:25:24 > 0:25:26But he did, because they put it all on the record that he has.
0:25:26 > 0:25:27There's the 195 fine.
0:25:27 > 0:25:30Is this the first time you've gone up against them?
0:25:30 > 0:25:33Yes. And I'm regretting the fact that I have done it
0:25:33 > 0:25:35because I could have paid the £65 and just shut up.
0:25:35 > 0:25:37But it was the principle at the time.
0:25:37 > 0:25:41It made me want to follow it through.
0:25:41 > 0:25:43That's interesting. If you could turn the clocks back,
0:25:43 > 0:25:45you would have taken the 65 and just not bothered.
0:25:45 > 0:25:47But obviously, you're going to change your mind,
0:25:47 > 0:25:50should you be successful when you've been to that tribunal.
0:25:50 > 0:25:52What do you think your chances are?
0:25:52 > 0:25:56- Nil.- Nil?- Very positive though, isn't he?- Yeah, be positive.
0:25:56 > 0:25:59There's no point sitting there going, no chance.
0:25:59 > 0:26:03Even if it's 1% chance, or slim chance, have some faith.
0:26:03 > 0:26:05You stopped in the best place possible
0:26:05 > 0:26:07- for the safest reasons and that's it.- Yes.
0:26:07 > 0:26:09You see, that's a good attitude.
0:26:09 > 0:26:11- Yours...- I should be there, yeah.
0:26:12 > 0:26:14Leave him behind, you go and fight it yourself.
0:26:14 > 0:26:18- I'll send her in, yeah. - Yeah, I would. Good luck.
0:26:18 > 0:26:20- Thank you.- Thanks.
0:26:20 > 0:26:22Martin's given up before he's even started.
0:26:22 > 0:26:24It's a good job he's got Annette with him.
0:26:25 > 0:26:27Martin's case will be judged by Caroline.
0:26:27 > 0:26:28Come through. Hello, Mr Heath.
0:26:28 > 0:26:30Hello, madam. Come and have a seat.
0:26:30 > 0:26:32Registering his appeal
0:26:32 > 0:26:36means Martin's fine actually stands at a hefty £130.
0:26:36 > 0:26:39It's Caroline's job to examine all the evidence
0:26:39 > 0:26:41and decide if Martin should be parted
0:26:41 > 0:26:42from his hard-earned cash,
0:26:42 > 0:26:45or sent off home with it safely tucked in his wallet.
0:26:45 > 0:26:48From my screen I can see that the Transport For London
0:26:48 > 0:26:50are alleging that on the 11th of October...
0:26:51 > 0:26:53..of last year at eleven minutes past eight,
0:26:53 > 0:26:55your vehicle was seen in Colchester Road in Havering
0:26:55 > 0:26:57and it was stopped on a prohibited red route.
0:26:57 > 0:27:00- That's the allegation that you face. - Yeah.
0:27:00 > 0:27:04London's infamous clearways are marked with double red lines
0:27:04 > 0:27:07and a sign where stopping and parking isn't usually allowed.
0:27:07 > 0:27:09Tell me why you are here, sir.
0:27:10 > 0:27:13They say I was parked in a red route. I was parked in a lay-by.
0:27:13 > 0:27:16- Right.- So, I was not in the clearway at all.
0:27:16 > 0:27:19Right. Well, this sounds pretty simple.
0:27:19 > 0:27:21The photo should clear this up.
0:27:21 > 0:27:25- Right, is this your vehicle here? - That's it. Yes.
0:27:27 > 0:27:28And this is...
0:27:31 > 0:27:33Oh, I see, you are parked in...
0:27:33 > 0:27:35Well, as you say, in a lay-by.
0:27:35 > 0:27:37Good start, Martin. Keep it up.
0:27:37 > 0:27:40That's the actual lay-by that I was in.
0:27:41 > 0:27:44- Right. - It's never been marked out...
0:27:44 > 0:27:46I can't see a red... I can't see a red line.
0:27:46 > 0:27:47There's no red lines on it.
0:27:47 > 0:27:49Where's that, then?
0:27:49 > 0:27:51This is the bus stop, 200 yards up the road,
0:27:51 > 0:27:54which is clearly marked with a red route.
0:27:54 > 0:27:56When you say "up the road", is it further that way?
0:27:56 > 0:27:58Or back that way?
0:27:58 > 0:27:59- There's one on either side.- Right.
0:28:01 > 0:28:03I drove past that one.
0:28:04 > 0:28:08- I'm a bit puzzled.- It takes a lot to confuse an adjudicator,
0:28:08 > 0:28:12but I'm not sure if that's good or bad news for Martin.
0:28:12 > 0:28:13Let me just see because
0:28:13 > 0:28:16the photographs that were taken at the scene
0:28:16 > 0:28:18by the enforcement officer are very poor.
0:28:18 > 0:28:19Let me have a look...
0:28:21 > 0:28:23I see, finally. There's a picture of the sign.
0:28:23 > 0:28:26- Of the sign that's...- Right.
0:28:27 > 0:28:31Which... I knew that I was in the clearway, if I parked on the road,
0:28:31 > 0:28:33I would be causing trouble.
0:28:33 > 0:28:34Right.
0:28:34 > 0:28:36The photographs are very...
0:28:38 > 0:28:39..poor and valueless.
0:28:39 > 0:28:42The photos might not be good enough to use as evidence.
0:28:42 > 0:28:44This could really help his case.
0:28:44 > 0:28:47In fact, your photograph is better than the one...
0:28:47 > 0:28:49The one that I've got. You can't see...
0:28:51 > 0:28:53..what that says. I'm not sure if you can on yours either.
0:28:54 > 0:28:56You might be able to.
0:28:57 > 0:29:01But this photograph seems to show the sign over there...
0:29:01 > 0:29:03- Yes.- Rather than over there.
0:29:04 > 0:29:07It is alleged that Martin was parked on a red route,
0:29:07 > 0:29:09but he says there are no red lines.
0:29:09 > 0:29:12The evidence has left Caroline scratching her head,
0:29:12 > 0:29:14but who's she going to side with?
0:29:15 > 0:29:17I don't need to trouble you any further.
0:29:17 > 0:29:19It's obviously up to the enforcement authority
0:29:19 > 0:29:22to demonstrate that a contravention occurred.
0:29:22 > 0:29:25And they've got to make sure that restrictions are clear
0:29:25 > 0:29:26and that signage is adequate.
0:29:26 > 0:29:29It seems to me that you parked on what looks to me to be
0:29:29 > 0:29:30somebody else's forecourt.
0:29:32 > 0:29:36And I'm not satisfied that the contravention described
0:29:36 > 0:29:39on the face of the penalty charge notice occurred on this occasion.
0:29:39 > 0:29:40I'm going to allow your appeal.
0:29:40 > 0:29:42Bingo! He's done it.
0:29:42 > 0:29:45Martin can draw a red line through that fine.
0:29:45 > 0:29:47Essentially, what happens now is I'll set out in writing
0:29:47 > 0:29:49why I've reached this decision.
0:29:49 > 0:29:52I'm not saying that you are entitled to park there,
0:29:52 > 0:29:54I'm just saying that the contravention described
0:29:54 > 0:29:57is, perhaps, not what actually occurred.
0:29:57 > 0:30:00Essentially, it directs the enforcement authority
0:30:00 > 0:30:03to cancel the penalty charge notice, so it's over.
0:30:03 > 0:30:06- All right, thank you so much. - Thank you very much.
0:30:06 > 0:30:07Happy days.
0:30:07 > 0:30:09And to think he almost couldn't be bothered
0:30:09 > 0:30:11to fight it in the first place.
0:30:11 > 0:30:13It's a good job he had his secret weapon with him.
0:30:13 > 0:30:16Do you know what? I'm going to stand next to you, Annette.
0:30:16 > 0:30:19- Oh, yes?- Because you went in there and you were confident.
0:30:19 > 0:30:21Ye of little faith.
0:30:21 > 0:30:22Zero chance.
0:30:22 > 0:30:24- All right?- Victorious.
0:30:24 > 0:30:26- My photos.- Your photos.
0:30:26 > 0:30:28You said, "No chance."
0:30:28 > 0:30:30You said, "Slim chance."
0:30:30 > 0:30:33How do you feel? Good, because I think she did a really good job.
0:30:33 > 0:30:36I mean, she could see it wasn't very clear, as well.
0:30:36 > 0:30:38She thought it was a dealership.
0:30:38 > 0:30:41Well, I did. Well, I'm pleased with the outcome, very much.
0:30:41 > 0:30:46- And now you're pleased you didn't pay £65.- I'm pleased I didn't pay the 65. Yes.
0:30:46 > 0:30:48I think you deserve to take Annette out
0:30:48 > 0:30:50- for a nice big slap-up dinner, don't you?- Yes!
0:30:50 > 0:30:52I do. And a bit of shopping.
0:30:52 > 0:30:54You see? She's got it all organised, right?
0:30:54 > 0:30:55- And a nice glass of bubbly.- Oh, yes.
0:30:55 > 0:30:59- As for you, next time, be more confident.- Park at the clearway!
0:30:59 > 0:31:01- Go out.- Thanks very much. - Get down the shops quick,
0:31:01 > 0:31:02before he changes his mind.
0:31:02 > 0:31:06- Yeah, will do.- Thanks, Annette. Well done.- Thanks very much. - Take care.- Cheers. Cheers, guys.
0:31:06 > 0:31:10And it just goes to show you, if you think you've got a case, fight it.
0:31:20 > 0:31:22Meet Dave Sherry.
0:31:22 > 0:31:25The amateur headcam cyclist trying to keep the roads around Harlow
0:31:25 > 0:31:28safe from drivers breaking the law.
0:31:29 > 0:31:31I'm sorry, but you drive like an idiot,
0:31:31 > 0:31:33you will get treated like an idiot
0:31:33 > 0:31:35and you will be dealt with accordingly.
0:31:35 > 0:31:37But not everyone is pleased to see him.
0:31:40 > 0:31:41Am I?
0:31:54 > 0:31:57That hasn't deterred this Batman of the byways.
0:31:57 > 0:32:00Dave patrols the road with his helmet cam,
0:32:00 > 0:32:02sending footage to the police.
0:32:02 > 0:32:05The beauty between me and a copper is they ride around all day,
0:32:05 > 0:32:07I have to sit like a pot plant...
0:32:09 > 0:32:12If they have enough evidence, they'll issue fines.
0:32:12 > 0:32:17Probably got over 300 convictions now, so on the road to many.
0:32:18 > 0:32:22He might be known as the most hated man on two wheels,
0:32:22 > 0:32:25but Dave has a very good reason for taking to the street
0:32:25 > 0:32:28with his own brand of minicam-fuelled justice.
0:32:30 > 0:32:34I was on my way to nursery with my baby boy on the back of the bike
0:32:34 > 0:32:37and some idiot done a close pass.
0:32:39 > 0:32:42I felt intimidated, threatened by that.
0:32:42 > 0:32:44So I thought I'd turn the tables and ever since then,
0:32:44 > 0:32:46I've never looked back.
0:32:47 > 0:32:51Out on patrol, Dave soon gets his first catch of the day.
0:32:51 > 0:32:53A driver on a mobile phone,
0:32:53 > 0:32:55which carries a possible fine of £200
0:32:55 > 0:32:57and six points on your licence.
0:33:00 > 0:33:02Being reported for a hand-held device, yeah?
0:33:02 > 0:33:04You are on camera today
0:33:04 > 0:33:07using a hand-held device whilst in control of a motor vehicle.
0:33:09 > 0:33:11You got good drivers, you got bad drivers.
0:33:11 > 0:33:15And I seem to have a knack for catching the bad drivers out.
0:33:17 > 0:33:18Oi, oi. There's another one.
0:33:20 > 0:33:21Hello.
0:33:21 > 0:33:24You've got children in the car, you're using a hand-held device.
0:33:25 > 0:33:29You are four times more likely to be in a crash if you use your phone,
0:33:29 > 0:33:31but doing it with kids in the back?
0:33:31 > 0:33:33Unbelievable.
0:33:33 > 0:33:36I explained to her that she shouldn't be using a mobile device
0:33:36 > 0:33:41and she said sorry. Not sure this young lady deserves a fine though.
0:33:41 > 0:33:43I don't think she's going to kill anyone, do you?
0:33:45 > 0:33:48No, but that guy who just ran a red light might.
0:33:49 > 0:33:51You couldn't make it up, could you?
0:33:52 > 0:33:54People say, "Have you got no conscience?"
0:33:54 > 0:33:56I didn't ask them text and drive
0:33:56 > 0:33:59and do things they shouldn't do, but...
0:34:01 > 0:34:03He's on a phone, look. Turn round, quick.
0:34:03 > 0:34:05Idiot, idiot.
0:34:06 > 0:34:09Idiot. That gets my goat.
0:34:11 > 0:34:12When Dave gets home from work,
0:34:12 > 0:34:14it's time to upload and report offenders
0:34:14 > 0:34:17that he's caught that day to the police.
0:34:17 > 0:34:19Police guidance states that you should check
0:34:19 > 0:34:22with your local force first but, in general,
0:34:22 > 0:34:24as long as civic-minded individuals, like Dave,
0:34:24 > 0:34:27aren't endangering themselves or the public,
0:34:27 > 0:34:31then the police are happy to receive evidence of motoring offences.
0:34:31 > 0:34:35Yes, see the glare? Yeah. This one's a flop.
0:34:36 > 0:34:38Got to have enough evidence.
0:34:38 > 0:34:41Evidential. Sometimes you've just got to bin it.
0:34:42 > 0:34:45A lucky escape for that truck driver, then.
0:34:45 > 0:34:47But what about that silver Nissan he clocked earlier?
0:34:48 > 0:34:50That's the car, there, we are watching.
0:34:50 > 0:34:52And as you can see,
0:34:52 > 0:34:55in his right hand, a hand-held device.
0:34:57 > 0:34:58Pretty clear-cut then.
0:34:58 > 0:35:00And if the police decide to act,
0:35:00 > 0:35:04this driver could be getting a fixed penalty notice through the post.
0:35:05 > 0:35:06Move it, move it, move it.
0:35:06 > 0:35:10Move it. Six points, £200 fine.
0:35:10 > 0:35:13Dave also spied a lady in a grey car.
0:35:13 > 0:35:17And this one, I noticed the vehicle was swerving a little bit.
0:35:17 > 0:35:18Telltale sign.
0:35:20 > 0:35:23There we go. She's got a nice big mobile device.
0:35:23 > 0:35:25She's looking down there.
0:35:25 > 0:35:27They think being discreet,
0:35:27 > 0:35:30putting the mobile phone up against the driver's door makes them safe.
0:35:30 > 0:35:33It makes them stick out more, like a sore thumb.
0:35:34 > 0:35:36Again, if the police take action,
0:35:36 > 0:35:39then this lady could be set for a £200 fine
0:35:39 > 0:35:42and six points on her licence.
0:35:42 > 0:35:45While Dave won't win any popularity contests,
0:35:45 > 0:35:47he's doing this for the right reasons.
0:35:51 > 0:35:54And if it makes people think twice about driving like idiots,
0:35:54 > 0:35:55then I'm all for it.
0:36:00 > 0:36:03It's been a very good day, very productive.
0:36:03 > 0:36:04And lots of bad drivers
0:36:04 > 0:36:07who are now going to be put through the court process.
0:36:07 > 0:36:11And the roads are going to be that little bit safer.
0:36:17 > 0:36:21Taking the train and not pay is not an option. We have to pay.
0:36:21 > 0:36:24You have a duty to pay your taxes and the same way,
0:36:24 > 0:36:26you have your duty to pay your fares.
0:36:26 > 0:36:28I think that if they are not doing that,
0:36:28 > 0:36:31then they are actually causing the whole system
0:36:31 > 0:36:32not to work effectively.
0:36:32 > 0:36:33Anybody that's on a train,
0:36:33 > 0:36:36they've intentionally got on the train without paying,
0:36:36 > 0:36:37then they should be fined.
0:36:41 > 0:36:45In Birmingham, 100,000 people travel on London Midlands trains
0:36:45 > 0:36:47every single day.
0:36:47 > 0:36:50The thing is, not all of them want to pay for their journey.
0:36:50 > 0:36:54But ticket dodgers better watch out because the fare evasion team
0:36:54 > 0:36:59are on your trail, and if they catch you, you're going to get a fine.
0:36:59 > 0:37:03We are just about to board the 7.21 train to Walsall here,
0:37:03 > 0:37:04where the three revenue officers
0:37:04 > 0:37:06are going to literally sweep the train
0:37:06 > 0:37:08and find out if anybody is fare evading,
0:37:08 > 0:37:10or putting their feet on the seats,
0:37:10 > 0:37:13or even just sitting in first class with a standard ticket.
0:37:13 > 0:37:15Morning.
0:37:15 > 0:37:18Fare evasion is a massive problem in the UK.
0:37:18 > 0:37:22It costs train companies over £200 million a year.
0:37:22 > 0:37:26So it's down to revenue officers like Saf, Annabel and Jelle
0:37:26 > 0:37:30to make sure people are actually paying for their journeys.
0:37:34 > 0:37:36Right, I'm going to hang in the background here.
0:37:36 > 0:37:39Have your tickets and passes, please, guys.
0:37:39 > 0:37:41Passengers travelling without a ticket
0:37:41 > 0:37:44could be slapped with a £20 penalty fare.
0:37:45 > 0:37:46- All good?- Yes.
0:37:48 > 0:37:50It seems quiet so far.
0:37:50 > 0:37:52Morning. But it seems like there's a reason for this.
0:37:52 > 0:37:55On this particular route, most people will have tickets
0:37:55 > 0:37:58and that's because of the fact there are barriers at Birmingham New Street,
0:37:58 > 0:38:00which means it's very hard for people to get through,
0:38:00 > 0:38:02in the first place,
0:38:02 > 0:38:03but as we get further down the line,
0:38:03 > 0:38:05a lot of the stations don't have barriers
0:38:05 > 0:38:07and that's when people try their luck.
0:38:10 > 0:38:12Looks like it's standing room only
0:38:12 > 0:38:15as rush-hour really starts to kick in.
0:38:15 > 0:38:16It's packed, isn't it?
0:38:17 > 0:38:18That's not your hand on my bum, is it?
0:38:18 > 0:38:19No, you'd be lucky.
0:38:19 > 0:38:21Righto. Righto.
0:38:21 > 0:38:23But if you think a busy train
0:38:23 > 0:38:27makes it easier for fare dodgers to get away with it, think again.
0:38:27 > 0:38:30Looks like someone's been caught without a ticket.
0:38:30 > 0:38:32You look like you are not worried about the fine.
0:38:32 > 0:38:35- No, it's fine.- Is it something that you do quite regularly?
0:38:35 > 0:38:37- No, I'm just late today.- I just...
0:38:37 > 0:38:40- Yes. How much would be fare normally be?- £2.60.
0:38:40 > 0:38:43So you basically paid ten times what it should have been.
0:38:43 > 0:38:46- Yes, about that.- Yeah, OK. - Yeah.- A £2.60 fare to 20 quid...
0:38:47 > 0:38:50- It's expensive, isn't it? - Yeah, got the money, so it's fine.
0:38:50 > 0:38:53- And is this the first time you've ever been stopped?- Yeah.
0:38:53 > 0:38:56- Will it make any difference now, what's happened?- No. No.
0:38:58 > 0:39:01So, it's this bloke's first £20 penalty fare.
0:39:01 > 0:39:05Not a cause for celebration, but he does seem pretty calm about it.
0:39:07 > 0:39:09And the penalties keep on coming.
0:39:09 > 0:39:12- What's going on here, Saf?- This lady has just travelled from Walsall.
0:39:12 > 0:39:14She said the ticket machine wasn't working,
0:39:14 > 0:39:15but there is a ticket office there.
0:39:15 > 0:39:18And you are liable to a £20 penalty fare notice.
0:39:18 > 0:39:22- Where is it you're travelling to? - University.- The University, yeah.
0:39:22 > 0:39:26Broken ticket machines are a common excuse for not having a ticket,
0:39:26 > 0:39:28but Saf's having none of it.
0:39:28 > 0:39:30You just got done there for 20 quid.
0:39:30 > 0:39:33To be honest, a lot of people buy their tickets on the train anyway.
0:39:33 > 0:39:36Normally, you just pay the normal amount.
0:39:36 > 0:39:39But isn't that a case of some you win, some you lose?
0:39:39 > 0:39:41And quite often you get away with no fares? Being honest.
0:39:41 > 0:39:43- Yeah.- And how often do you get away with no fares?
0:39:43 > 0:39:46- Quite a lot.- Any hard feelings? - A bit bitter.
0:39:48 > 0:39:50Well, maybe next time she should buy a ticket,
0:39:50 > 0:39:53because a £20 fine is even harder to swallow.
0:39:54 > 0:39:58And it's not long before Saf catches another ticketless passenger.
0:39:58 > 0:40:01You need to buy your ticket before you get on the train.
0:40:02 > 0:40:05Looks like they've got somebody here who has not only bunked his fare,
0:40:05 > 0:40:06but is arguing the point.
0:40:06 > 0:40:08I'm more than happy to buy a ticket...
0:40:08 > 0:40:11The point I'm trying to make to you is you need to...
0:40:11 > 0:40:13Yeah, next time I will bear that in mind,
0:40:13 > 0:40:15but I'm not paying £20.
0:40:16 > 0:40:20So, despite being caught red-handed after getting on the train
0:40:20 > 0:40:23without buying a ticket, this guy is not happy.
0:40:24 > 0:40:26You are not listening to what I'm saying.
0:40:26 > 0:40:28I am not paying this fine, £20.
0:40:29 > 0:40:33He says he was in a rush and thought he could buy a ticket on the train.
0:40:33 > 0:40:35Will Saf let him off this time?
0:40:35 > 0:40:37There is going to be a penalty fare notice.
0:40:37 > 0:40:39Yeah, that's a fine,
0:40:39 > 0:40:42but the passenger doesn't really want to pay up.
0:40:42 > 0:40:46Like I said to you, I'm not going to charge you £20 today...
0:40:46 > 0:40:48There's 21 days to pay or appeal.
0:40:48 > 0:40:51If you write it out then, I will just appeal it, OK. That's fine.
0:40:51 > 0:40:53OK, that's fine. Have you got any ID on you?
0:40:53 > 0:40:56- Got ID?- OK, can I see your ID? Yes, please.
0:40:59 > 0:41:02- What actually happened?- I just got on the train, like I do every day.
0:41:02 > 0:41:05I've just gone to purchase my ticket and he said that it's a penalty fare.
0:41:05 > 0:41:08I said but I get the train every day and buy my ticket on the train.
0:41:08 > 0:41:10Every day. And I've never had an issue.
0:41:10 > 0:41:12Is it just a case of you trying your luck
0:41:12 > 0:41:14and every now and again you get caught?
0:41:14 > 0:41:15Nah. Not particularly.
0:41:15 > 0:41:17It's more so that I'm too lazy to stop at the top.
0:41:17 > 0:41:20- If I'm honest, like.- And how much would this fare normally cost you?
0:41:20 > 0:41:21I think it's £4.90, something like that.
0:41:21 > 0:41:23So it's cost you four times as much.
0:41:23 > 0:41:25Will this mean now that you're going to
0:41:25 > 0:41:27continue the way you've been doing it,
0:41:27 > 0:41:30which is, hopefully, buying your ticket on the train,
0:41:30 > 0:41:32or will you be getting it in future in advance?
0:41:32 > 0:41:34To be honest, I would probably jump in advance,
0:41:34 > 0:41:36I don't fancy paying £20 on top, like.
0:41:36 > 0:41:40It sounds like he's been doing that for quite a while.
0:41:40 > 0:41:42Well, until today, that is.
0:41:42 > 0:41:43It's pretty obvious he tries his luck
0:41:43 > 0:41:46- and every now and again, he gets a slap on the wrist.- Yeah, yeah.
0:41:46 > 0:41:48You can kind of understand where he's coming from.
0:41:48 > 0:41:51Yeah. Because his station is normally an unmanned station
0:41:51 > 0:41:53but, at this time in the morning, it is manned.
0:41:53 > 0:41:55So that's the first question I asked him,
0:41:55 > 0:41:56"Why didn't you purchase your ticket?"
0:41:56 > 0:41:58And he said, "I ran down for the train."
0:41:58 > 0:42:00He didn't actually attempt to purchase the ticket.
0:42:00 > 0:42:03Hence the reason why we've got to go down this process.
0:42:03 > 0:42:04- It's a warning.- Yeah.
0:42:06 > 0:42:10And along with a warning comes a very inconvenient £20 penalty fare.
0:42:10 > 0:42:13We've only been on the train for an hour
0:42:13 > 0:42:17and the team have already dished out 15 fines.
0:42:17 > 0:42:18But Annabel reckons she knows why
0:42:18 > 0:42:21so many passengers are trying their luck.
0:42:21 > 0:42:23You don't think the penalties are strong enough.
0:42:23 > 0:42:25- I don't think so.- No, it's not a big enough...
0:42:25 > 0:42:27It's not a big enough deterrent.
0:42:27 > 0:42:29It's too easy.
0:42:29 > 0:42:32They're not getting caught. And if they are caught, it's a £20 fine,
0:42:32 > 0:42:35it might be £20 once in six, three months.
0:42:40 > 0:42:43Right, I suppose what surprised me there
0:42:43 > 0:42:46is how many people got on the trains without buying a ticket
0:42:46 > 0:42:49and thought it would be OK to buy one if a guard happens to get on.
0:42:49 > 0:42:50That's all for today.
0:42:50 > 0:42:52Join me next time when I'll be out
0:42:52 > 0:42:55with the men and women who issue Britain's on-the-spot fines.