0:00:02 > 0:00:04This programme tracks down thieves.
0:00:04 > 0:00:08It exposes fraudsters and it brings help to those who really deserve it.
0:00:08 > 0:00:11This is the front line against benefit fraud.
0:00:11 > 0:00:13This is Saints and Scroungers.
0:00:35 > 0:00:39Saints and Scroungers is all about busting benefit thieves
0:00:39 > 0:00:43who steal millions every year and the crack teams of investigators
0:00:43 > 0:00:46determined to scupper their devious scams.
0:00:46 > 0:00:51And we also shine a light on those who genuinely need the money
0:00:51 > 0:00:52and the people who help them get it.
0:00:52 > 0:00:54They are our saints.
0:00:54 > 0:00:58The saints get help and the fraudsters get their comeuppance.
0:00:58 > 0:00:59Coming up on today's show.
0:00:59 > 0:01:03It's the case of a missing care home and the criminal mastermind
0:01:03 > 0:01:09whose devious scam robbed the NHS of over £117,000.
0:01:09 > 0:01:12She denied any knowledge or involvement in the fraud.
0:01:12 > 0:01:13She was very arrogant.
0:01:13 > 0:01:16- She's a charmer, isn't she? - Indeed, yes.
0:01:16 > 0:01:18And we meet the blind man
0:01:18 > 0:01:21who refuses to be defined by his condition.
0:01:21 > 0:01:23I don't want to be as good as anyone else,
0:01:23 > 0:01:25I want to be better than everyone else.
0:01:25 > 0:01:27I want to be the person that people remember.
0:01:33 > 0:01:37Imagine you or someone you knew were terminally ill
0:01:37 > 0:01:41and were spending your last days in a nursing home.
0:01:41 > 0:01:44Your local NHS will have a budget to pay for that care
0:01:44 > 0:01:46and for the professionals who are looking after you.
0:01:46 > 0:01:51So ask yourself this. What sort of lowlife would steal that money?
0:01:51 > 0:01:58This is Lola Mabun, a 33-year-old senior manager in the NHS.
0:01:58 > 0:02:01Her job is to look after the money set aside
0:02:01 > 0:02:04for the care of the elderly and sick in Buckinghamshire.
0:02:04 > 0:02:07It's a position of great trust and responsibility.
0:02:07 > 0:02:14So it came as quite a shock for her colleagues at Buckinghamshire NHS Primary Care Trust
0:02:14 > 0:02:18when they discovered that she was suspected of running
0:02:18 > 0:02:25a sophisticated scam to cheat the NHS out of a whopping £117,812.30.
0:02:25 > 0:02:30In these cash-strapped times, when every penny counts,
0:02:30 > 0:02:33'stealing money from the NHS is about as low as you can go.'
0:02:33 > 0:02:37I've come to the headquarters of NHS Protect, based in London,
0:02:37 > 0:02:40the dedicated division whose job it is
0:02:40 > 0:02:42to tackle crime across the Health Service.
0:02:45 > 0:02:50Richeall Whelan is a counter-fraud specialist with NHS Protect.
0:02:50 > 0:02:53It was her job to investigate the missing thousands that had
0:02:53 > 0:02:57disappeared from Buckinghamshire Primary Care Trust's coffers.
0:02:57 > 0:02:59Richeall, what alerted you to the fact
0:02:59 > 0:03:01something fraudulent was going on?
0:03:01 > 0:03:05Initially, Barclays Bank contacted the Primary Care Trust's bankers
0:03:05 > 0:03:08because they were suspicious about some activity
0:03:08 > 0:03:09in one of their bank accounts.
0:03:09 > 0:03:13Large sums of money were going in from the PCT,
0:03:13 > 0:03:17and the money was then being withdrawn almost instantaneously in cash.
0:03:17 > 0:03:21- Right, so very unusual activity. - Unusual activity, yes.
0:03:21 > 0:03:25Alerted by the bank, the Primary Care Trust started to investigate.
0:03:25 > 0:03:30They discovered that between April and July 2009, over £117,000
0:03:30 > 0:03:34had been paid from a budget meant for the old and terminally ill
0:03:34 > 0:03:37to a care home known as Made House.
0:03:39 > 0:03:4431 invoices were received by the Primary Care Trust.
0:03:44 > 0:03:46- That's one of them.- Right. Crikey.
0:03:46 > 0:03:505,322, five-and-a-half grand, five-and-a-half grand.
0:03:50 > 0:03:54Big chunks of dough. Five-and-a-half grand.
0:03:54 > 0:03:57- We're talking about a lot of money, aren't we?- Yes, a lot of money.
0:03:57 > 0:04:02So this is money for continuing care, which is for somebody who's ill,
0:04:02 > 0:04:06or dying and for the Primary Care Trust to pay out so the care home can look after them?
0:04:06 > 0:04:08That's correct.
0:04:08 > 0:04:11Seriously concerned, the Continuing Care Team
0:04:11 > 0:04:15sent one of their staff along to the address on the invoice.
0:04:15 > 0:04:19But after half an hour of searching for 22 Winnings Way in Northolt,
0:04:19 > 0:04:22they realised something was very wrong.
0:04:22 > 0:04:24When they got there, they discovered
0:04:24 > 0:04:25there was no road called Winnings Way.
0:04:25 > 0:04:29She walked around the area, tried to locate the address
0:04:29 > 0:04:32but couldn't find it.
0:04:32 > 0:04:35She put the postcode from the invoices into her sat nav,
0:04:35 > 0:04:38however, this took her to a Winnings Walk, not Winnings Way.
0:04:38 > 0:04:42She knocked on a few doors, but nobody had ever heard of it.
0:04:42 > 0:04:45The address just didn't exist.
0:04:45 > 0:04:49In fact Made House was beginning to sound more like Made Up House.
0:04:49 > 0:04:51But what about the residents?
0:04:51 > 0:04:53According to their records,
0:04:53 > 0:04:56Made House had five elderly people living there, whose care was
0:04:56 > 0:04:59being funded by Buckinghamshire Continuing Care Team.
0:04:59 > 0:05:03The Continuing Care Team were very concerned about these patients
0:05:03 > 0:05:07because none of the nurse assessors recognised them or the care home,
0:05:07 > 0:05:10and they were worried about what conditions they were living in
0:05:10 > 0:05:13and whether they were living in somebody's back garden.
0:05:13 > 0:05:17The team urgently needed to make contact with their care home,
0:05:17 > 0:05:20but the only thing they had to go on now
0:05:20 > 0:05:22was a phone number, which they duly rang.
0:05:22 > 0:05:26Nobody answered the phone. It just rang and rang until it cut out.
0:05:26 > 0:05:29A few minutes later, however, a call was received back from a man
0:05:29 > 0:05:32called Richard Sands, who said he was the care home manager.
0:05:32 > 0:05:38The team member told Mr Sands they wanted to visit Made House that day.
0:05:38 > 0:05:40He said he was away in Manchester
0:05:40 > 0:05:43and offered to rearrange for another time.
0:05:43 > 0:05:45But that was as far as the conversation went.
0:05:45 > 0:05:49When they asked him for a contact number to ring him back, he hung up.
0:05:49 > 0:05:51They were clearly not going to get
0:05:51 > 0:05:55any satisfactory answers from the care home manager
0:05:55 > 0:05:59so the team decided to look within the Primary Care Trust itself
0:05:59 > 0:06:02to find out who was the main point of contact with Made House.
0:06:02 > 0:06:05A quick check revealed that the manager
0:06:05 > 0:06:07who had been signing off all those invoices
0:06:07 > 0:06:09was one Lola Mabun.
0:06:09 > 0:06:15This is the offices of Buckinghamshire Primary Care Trust in High Wycombe
0:06:15 > 0:06:16and this is where Lola Mabun was based.
0:06:16 > 0:06:18Lola was responsible for ensuring that
0:06:18 > 0:06:21the invoices that came in were genuine and that
0:06:21 > 0:06:24the care homes were registered with the Care Quality Commission.
0:06:24 > 0:06:30The Care Quality Commission is the new health and social care regulator for England.
0:06:30 > 0:06:36Their job is to make sure that care homes meet essential quality and safety standards.
0:06:36 > 0:06:39By law, all NHS care homes have to be registered with them.
0:06:39 > 0:06:42We made some checks on the Care Quality Commission website
0:06:42 > 0:06:45and discovered that Made House wasn't a registered care home.
0:06:45 > 0:06:48This set alarm bells ringing and made us suspicious of Lola
0:06:48 > 0:06:51because it was her responsibility to ensure
0:06:51 > 0:06:53that the homes that were used were registered.
0:06:53 > 0:06:57At the time, Lola Mabun was away on holiday in Nigeria,
0:06:57 > 0:07:01but shortly after they got the call from Richard Sands,
0:07:01 > 0:07:03Lola herself phoned the office
0:07:03 > 0:07:07saying she just wanted to check how things were going.
0:07:07 > 0:07:10How considerate of her to phone in while she was on holiday.
0:07:10 > 0:07:11That shows true dedication.
0:07:11 > 0:07:13Or was it just too much of a coincidence?
0:07:13 > 0:07:16The timing of this call was very suspicious
0:07:16 > 0:07:19and also Lola never normally phoned to find out
0:07:19 > 0:07:21how things were going when she was away.
0:07:21 > 0:07:23And that wasn't the end of it.
0:07:23 > 0:07:25The very next morning,
0:07:25 > 0:07:28Richard Sands is back on the phone to the Continuing Care Team
0:07:28 > 0:07:31with some of the information that they had asked for previously.
0:07:31 > 0:07:35This time he told her that of the five patients, three of them
0:07:35 > 0:07:38had passed away, one had gone to live with family in Poland
0:07:38 > 0:07:41and the other one was in hospital.
0:07:41 > 0:07:45She asked him again where the care home was so that she could visit,
0:07:45 > 0:07:46and he hung up on her.
0:07:48 > 0:07:50Hold your horses for a minute.
0:07:50 > 0:07:52We've now got an invisible care home,
0:07:52 > 0:07:55five people that no-one's seen, and large amounts of money
0:07:55 > 0:07:58being paid into a mystery account, and suspicion is pointing at
0:07:58 > 0:08:01the one person who's responsible for checking all of this stuff,
0:08:01 > 0:08:03Lola Mabun.
0:08:03 > 0:08:08But Lola was still away on holiday, and until she got back,
0:08:08 > 0:08:10Richeall's only lead was the bank account
0:08:10 > 0:08:12that the money had been paid into.
0:08:14 > 0:08:17We obviously needed to get to the bottom of this.
0:08:17 > 0:08:20We needed to find out who the bank account belonged to
0:08:20 > 0:08:23so with the help of Thames Valley Police, we got a court order
0:08:23 > 0:08:26so that Barclays Bank could tell us who the account belonged to.
0:08:26 > 0:08:29Sergeant Richard Cow of Thames Valley Police
0:08:29 > 0:08:32obtained the court order for Richeall.
0:08:33 > 0:08:36What we can do is we can go to a Crown Court, for example
0:08:36 > 0:08:37with a production order
0:08:37 > 0:08:41and the production order can be authorised by a Crown Court judge
0:08:41 > 0:08:44and we can ask for all sorts of things such as bank statements,
0:08:44 > 0:08:48details of transactions, who opened the account, when it was opened.
0:08:50 > 0:08:53Sergeant Cow discovered that the account belonged to a 47-year-old
0:08:53 > 0:08:58Nigerian man called Bodylon Fayoyin, who lived in Grays in Essex.
0:08:58 > 0:09:03We could see no reason why Fayoyin would have this money from the Trust going into his bank account.
0:09:03 > 0:09:04He had no links to Made House
0:09:04 > 0:09:08and clearly had nothing to do with any sort of care home whatsoever.
0:09:08 > 0:09:11We established that some of the money was being withdrawn
0:09:11 > 0:09:14through ATMs, for example, being used to pay off household bills.
0:09:14 > 0:09:18On some instances it had been transferred to other bank accounts.
0:09:18 > 0:09:22That all sounds suspiciously like money-laundering to me.
0:09:22 > 0:09:23But one thing is for sure -
0:09:23 > 0:09:27it seems very unlikely that any of it was being spent on the elderly.
0:09:27 > 0:09:29But who was this Mr Fayoyin,
0:09:29 > 0:09:32and what, if any, was his connection with Lola Mabun?
0:09:32 > 0:09:36Thames Valley Police were able to help there, as well.
0:09:36 > 0:09:39We were also able to establish that there was a relationship
0:09:39 > 0:09:41between Fayoyin and Mabun through a family friend
0:09:41 > 0:09:44so we could see the leap between the two of them
0:09:44 > 0:09:47and that quite clearly they knew each other quite well.
0:09:49 > 0:09:52It looks like Lola and her accomplice had it all sewn up,
0:09:52 > 0:09:57but what would happen when their house of cards started to tumble?
0:09:57 > 0:10:00We asked the nurse assessors to look at the patients' records
0:10:00 > 0:10:03and what they discovered was these records were actually made up
0:10:03 > 0:10:06almost like a cut-and-paste job from genuine records
0:10:06 > 0:10:08to make a fake record.
0:10:10 > 0:10:14Next, it's farewell to the scroungers
0:10:14 > 0:10:17and hello to the saints, the innocent men and women
0:10:17 > 0:10:20all over the UK, in dire need of government help,
0:10:20 > 0:10:26and the people who show them the way to claim what they deserve.
0:10:27 > 0:10:32When you're born with a disability, you obviously realise that the whole of your life,
0:10:32 > 0:10:36the odds are going to be stacked against you, but how you deal with it and the help and support you get
0:10:36 > 0:10:40can make the difference between a life fulfilled and a life frustrated.
0:10:40 > 0:10:43John Craig has been blind since birth,
0:10:43 > 0:10:47but is determined to pursue his vocation and become a fitness instructor.
0:10:47 > 0:10:50Only one qualification stood in the way
0:10:50 > 0:10:51of him achieving his dream,
0:10:51 > 0:10:53but with no money to pay for the course,
0:10:53 > 0:10:56his situation looked hopeless.
0:10:56 > 0:10:58I felt like I was running into a wall,
0:10:58 > 0:11:02taking a few steps back and running into it again.
0:11:02 > 0:11:07John first contacted back in 2009.
0:11:07 > 0:11:10He had just finished studying,
0:11:10 > 0:11:15and wanted some advice in claiming benefits
0:11:15 > 0:11:18while looking for work.
0:11:18 > 0:11:22We felt that he should be at least on a middle-rate care component
0:11:22 > 0:11:28of the Disability Living Allowance, which we then supported him in getting.
0:11:28 > 0:11:32Rob also told him that while he was looking for work,
0:11:32 > 0:11:34he was eligible for Employment Support Allowance.
0:11:34 > 0:11:39The extra money he was entitled to helped John keep his head above water
0:11:39 > 0:11:42at a difficult time, while he searched around for ways
0:11:42 > 0:11:45to get this all-important Level II qualification.
0:11:45 > 0:11:48'John had heard about a course called Instructability
0:11:48 > 0:11:54'which the YMCA ran with the aim of getting more disabled instructors into gyms.
0:11:54 > 0:11:57'Trevor Clark is the lead instructor on the course,
0:11:57 > 0:11:59'and I went to meet him to find out more about it.'
0:11:59 > 0:12:02- Hello, Trevor.- Hello.- Good to meet you.- Nice to meet you.
0:12:02 > 0:12:07If somebody wants to apply for these projects, there must be certain criteria they've got to meet.
0:12:07 > 0:12:10Yeah, you need to be over 16, living in the London area,
0:12:10 > 0:12:14be unemployed, have some experience of using gym equipment,
0:12:14 > 0:12:16and also have a disability.
0:12:16 > 0:12:19'The course is publicly funded jointly by the YMCA,'
0:12:19 > 0:12:24the charity, Aspire, and the Mayor of London Skills Legacy Fund.
0:12:24 > 0:12:28It lasts 15 days, during which time participants are taught the theory
0:12:28 > 0:12:31of how the body works, how to use exercise equipment
0:12:31 > 0:12:34and how to teach this to others.
0:12:34 > 0:12:41At the end of it all, if he passes, John will have that vital Level II fitness instructor certificate.
0:12:41 > 0:12:44I passed the course and I was extremely happy.
0:12:44 > 0:12:48I thought this was going to be the start of a fantastic future.
0:12:48 > 0:12:52Now he finally had the qualification he needed, John didn't waste any more time.
0:12:52 > 0:12:56He got straight out there and started looking for a job.
0:12:56 > 0:13:01Virgin Active were looking for an instructor at their London City branch.
0:13:01 > 0:13:05So he sent in an application, and it wasn't long before he got a call.
0:13:05 > 0:13:08When I first spoke to John, he was very impressive.
0:13:08 > 0:13:11He'd just passed his actual fitness qualification,
0:13:11 > 0:13:16but the knowledge he'd gained, along with his desire to get into working in the fitness industry
0:13:16 > 0:13:18was really impressive.
0:13:18 > 0:13:21Barry thought John was worthy of an interview.
0:13:21 > 0:13:25So he invited him along for the recruitment day to be assessed alongside the other hopefuls.
0:13:26 > 0:13:31When I got the call to meet him down the gym, I didn't need asking twice.
0:13:31 > 0:13:35John, we're sitting here in the gym, you've got a smirk on your face,
0:13:35 > 0:13:39- you've got some good news? - Yes, it's fantastic, I've got myself a job!
0:13:40 > 0:13:44As a qualified gym instructor, John has proved he knows his stuff,
0:13:44 > 0:13:48but his blindness will make some aspects of the job impossible for him to carry out.
0:13:48 > 0:13:52Luckily for John, he already had someone he could turn to for help.
0:13:53 > 0:13:58When I found out I'd got the job, I contacted Action For Blind People
0:13:58 > 0:14:02and they spoke to me about Access to Work.
0:14:02 > 0:14:06Access to Work is a Government scheme that helps disabled people
0:14:06 > 0:14:10join able-bodied people on an equal footing in the workplace.
0:14:10 > 0:14:15Access to Work provides me with transport for when I need it.
0:14:15 > 0:14:17For example, on the early shifts.
0:14:17 > 0:14:20Accessible equipment.
0:14:20 > 0:14:23So if I need to use a computer at the gym.
0:14:24 > 0:14:27And a full-time support worker.
0:14:27 > 0:14:31John has complete freedom over who he chooses to be his support worker.
0:14:31 > 0:14:36If John was going to employ somebody who is currently unemployed, that would be supporting somebody else
0:14:36 > 0:14:40to get back into employment, as well using Access to Work funds.
0:14:42 > 0:14:46John chose Jonathan, a family friend who has recently become unemployed.
0:14:46 > 0:14:50'My support worker will tell me
0:14:50 > 0:14:54'if somebody is doing an exercise and they're not doing it correctly.'
0:14:54 > 0:14:56- Are they touching the shoulder?- Yeah.
0:14:56 > 0:14:58- Are they looking at the mat?- Yeah.
0:14:58 > 0:15:01'He's basically just my eyes.'
0:15:01 > 0:15:02By paying Jonathan's salary,
0:15:02 > 0:15:06Access to Work have made it possible for John to fulfil his potential
0:15:06 > 0:15:08and do a job that he loves.
0:15:08 > 0:15:10And the good news is that now he's in full-time work,
0:15:10 > 0:15:15John's Employment Support Allowance benefits are surplus to requirements.
0:15:17 > 0:15:19'I'm ecstatic, it's fantastic.'
0:15:19 > 0:15:25There's no doubt that without his guardian angels in the shape of Action for Blind People
0:15:25 > 0:15:29and the YMCA, John would not have been able to get where he is today.
0:15:29 > 0:15:33If it wasn't for them, I wouldn't have my fitness instructor qualification.
0:15:33 > 0:15:37I wouldn't have employment, and I'd still be stuck on benefits.
0:15:37 > 0:15:41You with the help of others, you're making it work.
0:15:41 > 0:15:45Again, you're just getting over every thing that would normally stand in someone's way.
0:15:45 > 0:15:50Yeah, because my method is, if people say I can't, I say you can.
0:15:50 > 0:15:57- Good luck to you, mate.- Thank you very much.- Shake my hand, because I think you deserve that.
0:15:57 > 0:15:59Back now to the world of the scrounger,
0:15:59 > 0:16:01where the police and NHS Protect
0:16:01 > 0:16:05are working hard to unravel a complicated scam.
0:16:05 > 0:16:09The two people in the frame are suspected fraudster, Lola Mabun,
0:16:09 > 0:16:13and money launderer, Bodylon Fayoyin.
0:16:13 > 0:16:16NHS investigator Richeall Whelan had discovered
0:16:16 > 0:16:19that Mabun, in her capacity as senior manager
0:16:19 > 0:16:21at Buckinghamshire NHS Primary Care Trust
0:16:21 > 0:16:25had signed off over £117,000 worth of payments
0:16:25 > 0:16:28to a care home known as Made House,
0:16:28 > 0:16:33where five sick and elderly patients were supposedly in residence.
0:16:34 > 0:16:37But it turns out that Made House doesn't exist.
0:16:37 > 0:16:39There's no sign of any patients, and the money
0:16:39 > 0:16:41has been going into a bank account
0:16:41 > 0:16:46where it's been siphoned off by this mysterious Mr Fayoyin.
0:16:46 > 0:16:49He was moving the money between other accounts,
0:16:49 > 0:16:51and withdrawing money in cash,
0:16:51 > 0:16:55and we could see no reason why this money would be going to him.
0:16:55 > 0:16:59The police had discovered that Mabun and Fayoyin were family friends,
0:16:59 > 0:17:04but they had no concrete proof they were partners in crime.
0:17:04 > 0:17:07'However, Richeall's first priority was the five patients
0:17:07 > 0:17:10'who needed to be properly accounted for.'
0:17:10 > 0:17:15So you've established that Made House was a completely made-up, fictitious address.
0:17:15 > 0:17:17But what about the patients getting the care?
0:17:17 > 0:17:21What we established was the invoices related to five patients
0:17:21 > 0:17:24and when we looked on the continuing care database,
0:17:24 > 0:17:26all five patients were on there,
0:17:26 > 0:17:29so their records looked perfectly legitimate.
0:17:29 > 0:17:31We started making enquiries about these patients
0:17:31 > 0:17:34because we were concerned about where they were living.
0:17:34 > 0:17:39Where did that take you? You never got an address, you have five patients living there.
0:17:39 > 0:17:41You must have been at a dead end.
0:17:41 > 0:17:44Yeah, but what we did is we asked the nurse assessors
0:17:44 > 0:17:46to have a look at the patients' records
0:17:46 > 0:17:50to see if they could tell us anything, and what they discovered
0:17:50 > 0:17:53was they started to recognise some of the text
0:17:53 > 0:17:57as being records that they had written for other patients.
0:17:57 > 0:17:59These records were actually made up,
0:17:59 > 0:18:04almost like a cut-and-paste job from genuine records to make a fake record.
0:18:04 > 0:18:07The whole team was incredibly relieved to discover that
0:18:07 > 0:18:12they were no longer looking for five vulnerable patients who may have come to harm.
0:18:12 > 0:18:14It was clear that this scam was even more devious
0:18:14 > 0:18:16than they had first thought,
0:18:16 > 0:18:21and there was now no doubt that they were looking at an inside job.
0:18:21 > 0:18:25- Did you have a suspicion? - We had our suspicions about one member of staff.
0:18:25 > 0:18:27She was somebody who was in authority
0:18:27 > 0:18:31and she also had access to the records and the database,
0:18:31 > 0:18:33and that was Lola Mabun.
0:18:33 > 0:18:36So Mabun is now suspected of
0:18:36 > 0:18:39authorising payments to a non-existent care home
0:18:39 > 0:18:43and inventing a load of fictional patients who lived there.
0:18:43 > 0:18:48But Richeall still had no proof she was actually profiting from the scam.
0:18:48 > 0:18:52To do that, she needed to prove that Mabun and Fayoyin were working together.
0:18:52 > 0:18:57It was time to get back in touch with Thames Valley Police.
0:18:57 > 0:19:02One of the things we can do for the NHS that the NHS can't do is to look into phone calls
0:19:02 > 0:19:05and data received.
0:19:05 > 0:19:07When you make or receive a phone call,
0:19:07 > 0:19:10we can look and see who made that phone call to you.
0:19:10 > 0:19:15With these powers, the police can trace any number, even if a caller has chosen to withhold it.
0:19:15 > 0:19:20So Sgt Cowell was able to provide Richeall with a complete list
0:19:20 > 0:19:25of everyone who phoned in to Buckinghamshire Primary Care Trust over the past month.
0:19:25 > 0:19:29We checked the records and we found the phone number that Richard Sands used
0:19:29 > 0:19:32to call the member of the team was a Nigerian phone number.
0:19:32 > 0:19:34We also checked the records
0:19:34 > 0:19:38for the phone number that Lola used to call a member of the team,
0:19:38 > 0:19:41and we discovered it was the same number.
0:19:45 > 0:19:48Having seen that these two numbers were exactly the same, it said to us
0:19:48 > 0:19:52that Mabun and the care home manager were working very closely together
0:19:52 > 0:19:56and probably sat next to each other when they made the phone call.
0:19:56 > 0:20:00So they're in it together, thick as thieves.
0:20:00 > 0:20:05By now, below Lola Mabun's two-week holiday in Nigeria was over
0:20:05 > 0:20:09and she returned to the UK, but not to work.
0:20:09 > 0:20:12When she returned, the decision was made to suspend her
0:20:12 > 0:20:15so we could investigate the irregularities in her department.
0:20:15 > 0:20:20We didn't at this point accuse her of anything, we just sent her home.
0:20:20 > 0:20:24Richeall knew that she needed some hard evidence
0:20:24 > 0:20:26to prove her suspicions.
0:20:26 > 0:20:33Time to call in the skills of NHS Protect's forensic computing specialist, Catherine Brown.
0:20:33 > 0:20:36I've got to say it's like Bill Gates's bedroom in here. What's going on?
0:20:36 > 0:20:40Well, this is the forensic computing unit here.
0:20:40 > 0:20:46Computer forensics is absolutely vital in criminal investigations nowadays.
0:20:46 > 0:20:49- They leave footprints, don't they? - Oh, yeah, definitely.
0:20:49 > 0:20:52Everything you do on your computer, whether it's sending e-mails,
0:20:52 > 0:20:55browsing the internet, writing documents,
0:20:55 > 0:20:58there's always some trace of it left behind.
0:20:58 > 0:21:02Catherine was hoping that Lola's computers
0:21:02 > 0:21:04would have quite a tale to tell
0:21:04 > 0:21:06and she wasn't disappointed.
0:21:06 > 0:21:11We discovered that this e-mail account for Made House
0:21:11 > 0:21:14had been set up in Nigeria,
0:21:14 > 0:21:19and was being accessed quite a bit in Nigeria.
0:21:19 > 0:21:22Finally, it was accessed once here in the UK
0:21:22 > 0:21:26from Lola's computer at her home.
0:21:26 > 0:21:28At that point, your alarm bells must be ringing.
0:21:28 > 0:21:32Definitely, because Lola had just come back from holiday in Nigeria.
0:21:32 > 0:21:38But what about those fake elderly residents of Made House,
0:21:38 > 0:21:41for whose care the NHS shelled out over £117,000?
0:21:41 > 0:21:46Could Catherine prove that they'd been Lola Mabun's handiwork?
0:21:46 > 0:21:50We found that she'd been accessing the patient database
0:21:50 > 0:21:53and creating and amending records for fake patients.
0:21:53 > 0:21:58- She literally made up these patients from different bits of IT? Totally fictitious?- Yes, she did.
0:21:58 > 0:22:02How can you establish it was that person in front of that computer?
0:22:02 > 0:22:05I was able to analyse the internet history
0:22:05 > 0:22:08around the same time as the database access.
0:22:08 > 0:22:12So, somebody was shopping on the internet,
0:22:12 > 0:22:16and then we found access to Yahoo e-mail,
0:22:16 > 0:22:19which was Lola's e-mail address.
0:22:19 > 0:22:24- All this damning evidence collaborates and pinpoints her to that spot?- Yes.
0:22:24 > 0:22:27Cheeky blighter!
0:22:27 > 0:22:32Her job is to check up on people running care homes to make sure they're not ripping off the system,
0:22:32 > 0:22:35and all the time she's doing just that and he's laundering the money!
0:22:35 > 0:22:39Between the pair of them, they've been taking as all to the cleaners.
0:22:39 > 0:22:44Richeall was now confident that she had all the evidence they needed.
0:22:44 > 0:22:47It was time for Lola Mabun to start explaining herself.
0:22:47 > 0:22:50You've got your prime suspect, Lola Mabun, what happened next?
0:22:50 > 0:22:52The trust contacted her
0:22:52 > 0:22:55and asked her to come in for a suspension interview,
0:22:55 > 0:22:58but they received an e-mail cancelling that.
0:22:58 > 0:23:01She cheekily sent an e-mail saying, "I can't make it"?
0:23:01 > 0:23:04Yes, she told us that she wanted to bring a union representative,
0:23:04 > 0:23:07so she needed to rearrange the appointment.
0:23:07 > 0:23:10- Fair enough. Did she turn up for the next one? - She did for the next one
0:23:10 > 0:23:12but the police were waiting to arrest her.
0:23:12 > 0:23:15On 30th October, 2009,
0:23:15 > 0:23:18Lola Mabun was taken to Aylesbury Police Station
0:23:18 > 0:23:20and interviewed under caution.
0:23:23 > 0:23:26Richeall was the one asking the questions.
0:23:26 > 0:23:28What was she like in that interview?
0:23:28 > 0:23:31She denied any knowledge or involvement in the fraud.
0:23:31 > 0:23:32She was very arrogant.
0:23:32 > 0:23:35I don't think she believed we could actually connect her to the fraud.
0:23:35 > 0:23:39- She thought she had covered her trail well enough? - Yes, that's what she thought.
0:23:39 > 0:23:43- But you had enough evidence at this point to bang her to rights?- Yes.
0:23:43 > 0:23:45How did she react to that?
0:23:45 > 0:23:49She just denied any involvement and blamed some of her colleagues at the Trust.
0:23:49 > 0:23:53- Really?- Yes.- She's a charmer, isn't she?- Indeed, yes.
0:23:53 > 0:23:55In the meantime, the police
0:23:55 > 0:23:58went round to Fayoyin's flat to arrest him.
0:23:58 > 0:24:03He wasn't there, but they found documents and bank account details that prove that he'd received
0:24:03 > 0:24:08the NHS money, and then moved it around in an attempt to cover its tracks.
0:24:08 > 0:24:10A few days later, he contacted the police
0:24:10 > 0:24:14and voluntarily came to the police station where he was arrested and interviewed.
0:24:14 > 0:24:17What was happening with Lola Mabun?
0:24:17 > 0:24:18She was still denying it,
0:24:18 > 0:24:21so she was given police bail to return at a later date.
0:24:21 > 0:24:25- While you carried on the investigation?- We carried on, yes.
0:24:25 > 0:24:28- She's not giving up easy, is she? - No, she never admitted it.
0:24:28 > 0:24:34After her arrest, Lola was dismissed from Buckinghamshire Primary Care Trust
0:24:34 > 0:24:38for gross misconduct, and the court date was set
0:24:38 > 0:24:40for 7th February, 2011.
0:24:40 > 0:24:43OK, the day of the trial, what happened? I bet you were excited.
0:24:43 > 0:24:47Yes, but on the first day of the trial she didn't appear.
0:24:47 > 0:24:50So after giving you all these excuses, she'd done a bunk?
0:24:50 > 0:24:51Yes, she had.
0:24:51 > 0:24:54Richeall was worried that Lola had fled abroad,
0:24:54 > 0:24:57even though the police had confiscated her passport.
0:24:57 > 0:25:00But the judge allowed the case to proceed in her absence,
0:25:00 > 0:25:03and the jury found Lola Mabun guilty.
0:25:05 > 0:25:08She was convicted of fraud by abuse of position
0:25:08 > 0:25:11and she was sentenced to four years in prison.
0:25:12 > 0:25:16In total, she had swindled the NHS out of:
0:25:21 > 0:25:23In summing up, the judge said
0:25:23 > 0:25:26there was overwhelming evidence to convict her.
0:25:26 > 0:25:29She blamed other innocent members of the trust for the fraud.
0:25:29 > 0:25:32She was the organiser of the fraud or passed information
0:25:32 > 0:25:35on to others to allow them to organise it.
0:25:35 > 0:25:40- So, you don't know if she's in this country, Nigeria or anywhere? - No, we don't know where she is.
0:25:40 > 0:25:43- And there's a police warrant out for her arrest.- That's right,
0:25:43 > 0:25:47there is, so hopefully the police will encounter her.
0:25:47 > 0:25:49- Let's keep our fingers crossed.- Yes.
0:25:49 > 0:25:53But Richeall did have the satisfaction of seeing
0:25:53 > 0:25:56Bodylon Fayoyin brought to justice.
0:25:56 > 0:26:00we had a two-week trial and at the end he was convicted of two counts of money laundering.
0:26:00 > 0:26:03- What did he get? - A three-year prison sentence.
0:26:05 > 0:26:07But what about the money?
0:26:07 > 0:26:11The good news is that they're well on their way to getting it all back.
0:26:11 > 0:26:15NHS Protect has recovered £46,000 of the money stolen,
0:26:15 > 0:26:17which has been returned to the NHS.
0:26:17 > 0:26:20We're seeking to recover the rest of the money
0:26:20 > 0:26:23under the Proceeds of Crime Act.
0:26:23 > 0:26:26At the confiscation hearing a few months later,
0:26:26 > 0:26:30Fayoyin was ordered to repay a further £65,000
0:26:30 > 0:26:35and if he doesn't, he faces an additional 20 months in prison.
0:26:36 > 0:26:41Lola Mabun and Bodylon Fayoyin took advantage of her position of trust
0:26:41 > 0:26:46to ruthlessly steal money from the taxpayer that had been set aside for the old and the sick.
0:26:46 > 0:26:49But in the end their dirty deeds caught up with them,
0:26:49 > 0:26:53which just goes to show that if you take advantage of society's vulnerable,
0:26:53 > 0:26:55sooner or later, it's going to catch up with you.
0:27:18 > 0:27:21Subtitles by Red Bee Media Ltd