Episode 1

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0:00:02 > 0:00:05This is The Real Hustle: New Recruits.

0:00:05 > 0:00:11The hustlers are back and they've brought in two new faces to help them with their scams -

0:00:11 > 0:00:14new recruits Polly and Jazz.

0:00:14 > 0:00:20They'll join original hustlers Paul, Jess and Alex.

0:00:20 > 0:00:23Working together as a team,

0:00:23 > 0:00:28they'll carry out scams that are more cunning and devious than ever before.

0:00:28 > 0:00:33On tonight's show, the new hustlers have a smashing first con.

0:00:34 > 0:00:36Oh, my God, it's all smashed!

0:00:36 > 0:00:39Jess shows off her lung capacity.

0:00:41 > 0:00:44And actress Roxanne Pallett goes all bug-eyed.

0:00:44 > 0:00:47Oh, my God! I'm going to be sick!

0:01:29 > 0:01:34The hustlers have invited celebrity friends to help them with their scams.

0:01:34 > 0:01:40They'll be thrown in at the deep end - no training and no practice. Just straight in.

0:01:43 > 0:01:47Today's celebrity guest hustler is a stage and screen actress,

0:01:47 > 0:01:51best known for starring in Emmerdale, Roxanne Pallett.

0:01:52 > 0:01:54I've no idea what to expect.

0:01:54 > 0:01:59I'm just really anxious to get going now. It's the fear of the unknown, isn't it?

0:01:59 > 0:02:03I'm apprehensive cos I don't know what the task is.

0:02:03 > 0:02:06Once I know what I'm doing, I'll focus on that.

0:02:06 > 0:02:12But I think I can do this. I'm an actress. I better bloody be able to do this or there goes my craft!

0:02:12 > 0:02:18Roxanne has been told to stand outside a Tube station and wait for instructions.

0:02:23 > 0:02:28- Hi there. Are you Roxanne?- Yeah. - I'm Paul.- Hiya.- Nice to meet you. - You too.- Come this way.

0:02:29 > 0:02:33All right, so today, we're going to pull a mini-heist.

0:02:33 > 0:02:38We're going to steal some valuable merchandise. We do need a little help. We have you.

0:02:38 > 0:02:42But we also have a couple of new hustlers on the team.

0:02:42 > 0:02:46Paul doesn't mean Polly and Jazz. He's talking about these.

0:02:46 > 0:02:48Agh! Oh, my God.

0:02:48 > 0:02:51- Cockroaches.- Oh, God!

0:02:51 > 0:02:55- Is that real?- Yeah. - Is it dead?- I hope so.

0:02:55 > 0:02:58- Oh, my God!- Are you all right?- Yeah.

0:02:58 > 0:03:03Roxanne will need to test her nerve in The Smoke.

0:03:08 > 0:03:12Alex and Jazz are the first up in this scam.

0:03:12 > 0:03:15It looks like they're dressed for some dirty work.

0:03:15 > 0:03:18They're not an everyday sight for The Mark.

0:03:23 > 0:03:25Hi.

0:03:25 > 0:03:29We're here to do a fumigation. Pest control.

0:03:33 > 0:03:37If there's a bug infestation, it's the first The Mark has heard of it.

0:03:37 > 0:03:40There's an outbreak in the area.

0:03:41 > 0:03:44Of various insects.

0:03:44 > 0:03:46They've got cockroaches...

0:03:46 > 0:03:49He texts his boss for clarification.

0:03:49 > 0:03:53- A lot of people have said they've had mouse droppings.- Mouse droppings.

0:03:55 > 0:03:59- Sure, no worries.- The boss hasn't booked any exterminators either.

0:03:59 > 0:04:01What's the address here? The number?

0:04:06 > 0:04:10Yeah, 127 is what we've got. The trouble is there's a 127C.

0:04:11 > 0:04:15Here comes someone who can sort out this confusion.

0:04:15 > 0:04:19It's Paul, posing as a supervisor from the council.

0:04:19 > 0:04:22- What are you doing? - Just starting the fumigation.

0:04:24 > 0:04:26Excuse us. Sorry.

0:04:26 > 0:04:29Wrong address. How embarrassing!

0:04:29 > 0:04:34- It's up here.- The infestation must be next door, not in the shop.

0:04:35 > 0:04:38Not yet anyway.

0:04:43 > 0:04:48Half an hour later, it's time for Roxanne's first big task in the scam.

0:04:48 > 0:04:52She enters the shop, accompanied by Jess, both posing as shoppers.

0:04:52 > 0:04:54- Hiya.- Hello.

0:04:55 > 0:04:58I told you - Calvin Klein.

0:04:58 > 0:05:01Roxanne looks a little uncomfortable.

0:05:01 > 0:05:07No wonder because she's carrying something rather unpleasant in her coat pocket.

0:05:07 > 0:05:12It's a mobile phone. Earlier on, Jess removed the back and the battery

0:05:12 > 0:05:17and used the cavity to hide a small insect passenger - a dead cockroach.

0:05:20 > 0:05:21Hello.

0:05:21 > 0:05:23Over to you.

0:05:25 > 0:05:30Yeah. I'm just trying to work out which one I saw from the window.

0:05:30 > 0:05:34The bug is held in place only by Roxanne's gloved hand.

0:05:36 > 0:05:40Her job here is to plant it inside one of the display cabinets.

0:05:40 > 0:05:44- Are you allowed to get one out and show me?- Yes.

0:05:44 > 0:05:47But she needs to pick her moment carefully.

0:05:47 > 0:05:49Hang on. Was it that one?

0:05:49 > 0:05:52Roxanne opens the display case.

0:05:52 > 0:05:55Yeah. They're not digital, are they?

0:05:55 > 0:05:58There goes the cockroach.

0:05:59 > 0:06:03It was like that, but a little bit different. What else have you got?

0:06:03 > 0:06:07Next, she needs to drop some more cockroaches from a plastic bag.

0:06:09 > 0:06:12- Are they those ones that...?- Done.

0:06:12 > 0:06:14Now to make a scene.

0:06:14 > 0:06:17Oh, my God! I'm going to be sick!

0:06:17 > 0:06:20- What?- Look on the floor. Look on the floor.

0:06:20 > 0:06:24- BLEEP- Oh, my God, they're cockroaches! That's vile!

0:06:24 > 0:06:28If only there were some exterminators nearby.

0:06:28 > 0:06:30Jess has spotted some.

0:06:30 > 0:06:35- I'm going to go and tell them.- Agh! There's one... There's one in there!

0:06:35 > 0:06:37There's actually one inside.

0:06:40 > 0:06:43I'm sorry, but that's disgusting.

0:06:43 > 0:06:45They just don't seem to care.

0:06:45 > 0:06:48I'm going to be sick. All right...

0:06:48 > 0:06:51Roxanne is putting her acting skills to good use.

0:06:51 > 0:06:57- Are you all right?- I just need a bit of fresh air.- I can't believe they just let those in there.

0:07:03 > 0:07:07- You definitely didn't call us in today?- No.

0:07:07 > 0:07:14Council official Paul must now convince The Mark he's dealing with a full-blown infestation.

0:07:14 > 0:07:19You've got an air-conditioning unit here. This pipe is a travel way right there.

0:07:19 > 0:07:25The stuff's screwed into the wall, so I'm guessing you've got a cavity back here.

0:07:26 > 0:07:32I'll bring them in here and we'll just do a quick cleanse in here. It'll take about 15 minutes.

0:07:32 > 0:07:35Then we'll do upstairs. Does that sound fair enough?

0:07:36 > 0:07:39It's council. We'll take care of it.

0:07:39 > 0:07:45The idea of getting this problem dealt with here and now and for free seems too good to refuse.

0:07:45 > 0:07:50The Mark will be mad to turn down Paul's offer of an on-the-spot extermination.

0:07:50 > 0:07:55This is what we need to do. I'll get the guys to come in here first.

0:07:55 > 0:07:58We'll fit some plastic on top of these units.

0:07:58 > 0:08:01And then they'll basically smoke this room out.

0:08:01 > 0:08:05It'll take ten minutes for it to clear with the door open.

0:08:06 > 0:08:08You need to be outside.

0:08:08 > 0:08:12I'll be in here monitoring. Let me get them to come in here.

0:08:16 > 0:08:19Paul brings in the professionals.

0:08:20 > 0:08:22Look at this.

0:08:22 > 0:08:25- So what's the... - We have three here, one here.

0:08:25 > 0:08:29I think there's one at the back, but I can't quite see it.

0:08:29 > 0:08:31Lucky you're not a food shop!

0:08:31 > 0:08:34Right, we'll get the gear.

0:08:34 > 0:08:37- It's a bug's life. - It's a bug's life!

0:08:37 > 0:08:39People eat these!

0:08:42 > 0:08:47So The Mark's going to get the place fumigated,

0:08:47 > 0:08:52but he's about to have a much bigger problem than a few dead bugs.

0:09:07 > 0:09:12When hustlers go out, they don't bring money, they bring prop bets -

0:09:12 > 0:09:15challenges designed to win or lose a drink.

0:09:15 > 0:09:21But a proposition bet only has one rule and that's that the hustler always wins.

0:09:25 > 0:09:29- I'm quite competitive.- Excellent. OK, I've got a challenge for you.

0:09:29 > 0:09:35Obviously, I'm using a balloon in my favourite colour - pink. I'll blow the balloon up.

0:09:38 > 0:09:40OK, it's a normal balloon.

0:09:40 > 0:09:43I'll tie it in a little knot.

0:09:43 > 0:09:46OK, now, we're going to take it in turns.

0:09:46 > 0:09:49I want you to balance this balloon on your head,

0:09:49 > 0:09:51whatever angle you think.

0:09:51 > 0:09:57Walk around the table with it balanced on your head, without holding on to it.

0:09:57 > 0:10:01You can't rub it and get static and make it stick down.

0:10:01 > 0:10:08However many times each of you can do it, I'm going to add that up and I bet I can do more than that.

0:10:08 > 0:10:12I bet I can walk around more than all three of you put together.

0:10:12 > 0:10:18- If I do that, you owe me a drink. So if I do it three times, three drinks. You get the idea?- Yeah.

0:10:18 > 0:10:24Sounds simple enough. To avoid buying Jess a drink, they have to balance the balloon on their heads

0:10:24 > 0:10:27and walk as far round the table as possible.

0:10:27 > 0:10:32Jess is giving them a big advantage by offering to beat their combined total distance.

0:10:32 > 0:10:36- So who wants to go first? - Ladies first.- There you go.

0:10:40 > 0:10:42Straight on there.

0:10:44 > 0:10:48There you go... Oh! So you got, what, an eighth round the table?

0:10:50 > 0:10:52- Who wants to go next?- You can go.

0:10:52 > 0:10:54You've got really short, spiky hair.

0:10:54 > 0:11:00Let's check you've not got anything sticky on there. I just wanted to have a feel. Sorry.

0:11:02 > 0:11:05That was actually less. I'll give you an eighth.

0:11:05 > 0:11:11- Your go. It might actually stick on your head.- It might. We'll see what happens.

0:11:11 > 0:11:12OK...

0:11:13 > 0:11:14And...

0:11:14 > 0:11:20That was all right. You got probably more than everyone, but it did fall off more or less straight away.

0:11:20 > 0:11:23Their combined total was...rubbish.

0:11:23 > 0:11:26If we add that up, you got about halfway round, didn't you?

0:11:26 > 0:11:31If I can walk around once, I get two drinks, twice, four drinks and so on and so forth.

0:11:31 > 0:11:35I'll balance this balloon on my head, but...

0:11:35 > 0:11:37I didn't say you couldn't do this.

0:11:39 > 0:11:41I'm going to pop it first.

0:11:41 > 0:11:45- So this is the same balloon. You agree, yeah?- Yeah.

0:11:45 > 0:11:50I've popped it on my head. I'm not touching it, am I? So round I go...

0:11:50 > 0:11:53I think you get the idea, don't you?

0:11:53 > 0:11:59That's two drinks. I'll go round another time, so we've got four, then we've all got a drink.

0:11:59 > 0:12:03Another prop bet, another round of free drinks.

0:12:12 > 0:12:16It's a sunny day in a bustling city centre,

0:12:16 > 0:12:20the perfect place for new recruit Polly to hone her hustling skills

0:12:20 > 0:12:22in The Box Drop.

0:12:23 > 0:12:26It looks like Polly is moving in

0:12:26 > 0:12:32and she's looking for someone to help her get those removal boxes off the pavement and into her apartment.

0:12:32 > 0:12:36On a busy day like this, she doesn't have to wait long.

0:12:38 > 0:12:42Right behind Mark Number 1 is another new hustler - Jazz.

0:12:42 > 0:12:49Together, they plan to get The Mark to pick up one of these boxes and then drop it.

0:12:49 > 0:12:53The Mark can help you, but they must pick up the box in a particular way.

0:12:53 > 0:12:58At the sides. It'll only be taped with a bit of tape on the side,

0:12:58 > 0:13:02- so as soon as they pick it up, after five seconds, it'll fall.- I like it.

0:13:02 > 0:13:05We've got a laptop worth a couple of hundred quid.

0:13:05 > 0:13:08- Yeah.- We also have one that's broken.

0:13:10 > 0:13:13Excuse me, guys. Could you do me a favour?

0:13:13 > 0:13:17- Yeah.- I'm just moving into the flat. Could you help as well?

0:13:17 > 0:13:22For the scam to work, The Mark must pick up a box from the side nearest the door.

0:13:22 > 0:13:29That way, he won't see that the middle box is only held together by a tiny slither of packing tape.

0:13:29 > 0:13:34But The Mark instinctively goes to the wrong side, and spotting the opening,

0:13:34 > 0:13:36picks the box up from the bottom.

0:13:36 > 0:13:41The Mark goes about his business, leaving the new hustlers empty-handed.

0:13:41 > 0:13:44- No worries.- Thanks very much.

0:13:44 > 0:13:48Will the hustlers' luck change with Mark Number 2?

0:13:48 > 0:13:54Could you do me a massive favour? I've just moved in up there. I need to get these boxes to the lift.

0:13:54 > 0:14:00- Could you help me as well? I don't want to wait here, come back and they're stolen.- What do you want?

0:14:00 > 0:14:07- I've just moved in. I just need to take them to the lift.- Of course. - Could you take one each? Thank you.

0:14:07 > 0:14:09- You've got a bag.- So far, so good.

0:14:09 > 0:14:13- And finally... - CRASH

0:14:13 > 0:14:15- Oh, my- BLEEP- God!

0:14:15 > 0:14:19- Oh...- Oh, Jesus. - Oh, my God.

0:14:19 > 0:14:25- Oh...- Do you have, um... - Wrecked. I don't care about my plates, but my laptop.

0:14:25 > 0:14:28Do you have insurance for it?

0:14:28 > 0:14:32- Yeah, but the excess is like 200 quid. I can't afford that.- Horrible.

0:14:32 > 0:14:38- What am I going to do? I start my new job next week. - What do you do?- I'm a PA.

0:14:38 > 0:14:43Polly rolls out the sob story. And Jazz is there to play the gentleman.

0:14:43 > 0:14:48I've got 20 quid if that helps at all. I feel partly responsible.

0:14:48 > 0:14:54- Here's my card. Let me know what happens.- The mark gives Polly a card, but no cash.

0:14:54 > 0:14:59- What about you guys? - I don't have any cash on me.

0:14:59 > 0:15:06- Jazz gives him another chance to pay up.- I'll leave you my phone and I'll go get you another 40 quid.

0:15:06 > 0:15:10Get yourself sorted out and drop me an email.

0:15:10 > 0:15:16- No good. The mark is willing to help, but it sounds like he's broke. - Have you got any cash at all?

0:15:16 > 0:15:17No.

0:15:17 > 0:15:20Oh, God. It's just getting worse.

0:15:20 > 0:15:25Another mark slips through their fingers like a dodgily-packed box.

0:15:27 > 0:15:30Polly and Jazz give it one more go with Mark number 3.

0:15:30 > 0:15:34Excuse me, guys. Could you do me a massive favour? I'm moving in.

0:15:34 > 0:15:41I need to get these boxes just to the lift. I don't want to do it and find the rest are stolen.

0:15:41 > 0:15:46- Could you give me a hand? - Just to the door?- Yeah.

0:15:46 > 0:15:52- I don't want to come back and they're gone.- This guy's world is about to come crashing down.

0:15:54 > 0:15:58You've just broken my plates. Oh, and my lap...

0:15:58 > 0:16:01Oh, my...

0:16:01 > 0:16:03- Oh, my God.- What happened there?

0:16:03 > 0:16:11- Oh, my God. It's all smashed. - Jesus.- Did you not hold the bottom? What am I going to do?

0:16:17 > 0:16:22The mark already feels guilty so Polly turns up the pressure.

0:16:22 > 0:16:25I've just started a new job and I need that next week.

0:16:25 > 0:16:29I'm not worried about the plates but look at... Oh!

0:16:29 > 0:16:32Oh, my God. Absolutely destroyed.

0:16:32 > 0:16:37- Have you got...- I can't believe this.- ..insurance for it?- Yeah.

0:16:37 > 0:16:42But I have to pay an excess of £200. I can't afford that. This is awful.

0:16:42 > 0:16:47Polly leaves Jazz alone to have a man-to-man chat with the mark.

0:16:47 > 0:16:50Do you want to put some money in together?

0:16:52 > 0:16:56I don't know. 50 quid each towards her excess if it's 200?

0:17:00 > 0:17:03I just feel partly responsible.

0:17:03 > 0:17:07- I know what it's like... - I'm shaking.

0:17:08 > 0:17:14- We're both going to put some money in to help towards your excess. - That's news to him.

0:17:14 > 0:17:20- Shall I put this in?- I'll sweep that up. I'm not worried about my plates. It's just my laptop.

0:17:20 > 0:17:24This guy's still not flashing the cash.

0:17:39 > 0:17:43I'll get some money and give you 40. He's going to give you 50.

0:17:43 > 0:17:48That at least puts something towards getting it repaired.

0:17:53 > 0:17:56- Yeah, yeah, yeah. - And there's the wallet.

0:17:56 > 0:18:02The mark feels so guilty, he hands over £50 to a complete stranger.

0:18:04 > 0:18:07Jazz keeps up his end of the bargain, too,

0:18:07 > 0:18:11though he knows he'll be getting his money back.

0:18:11 > 0:18:15The mark heads off, thinking he's done a good deed.

0:18:15 > 0:18:20- In fact, he's just been done. - All right, mate. See you later.

0:18:24 > 0:18:29I dropped a box that had a laptop in it and broke it.

0:18:29 > 0:18:35The guy carrying one of the boxes offered to give her some money. She'd brought up money.

0:18:35 > 0:18:39He offered to give her some, then he asked me as well.

0:18:39 > 0:18:45I felt I may as well chip in and help her out a bit. I've been took for a ride.

0:18:48 > 0:18:53This is quite a devious little scam. Even novice hustlers can fool you.

0:18:53 > 0:18:57Do someone a favour, then you're reaching for your wallet.

0:18:57 > 0:19:03Hustlers have always exploited people's good nature to make them feel responsible for damaged goods.

0:19:03 > 0:19:07This was a good Samaritan, trying to help.

0:19:07 > 0:19:11An accident happens. He's got no liability whatsoever.

0:19:11 > 0:19:15Never part with money under these circumstances. It's a rip off.

0:19:23 > 0:19:29Earlier today, actress Roxanne Pallett planted dead cockroaches in this watch store,

0:19:29 > 0:19:36- persuading the mark that he may be dealing with a bug infestation. - Oh, my God! That's disgusting.

0:19:36 > 0:19:42As luck would have it, council boss Paul had an extermination team in the neighbourhood.

0:19:42 > 0:19:46He offered the mark a free on-the-spot extermination.

0:19:46 > 0:19:49We'll do a quick cleanse in here. 15 minutes.

0:19:49 > 0:19:54An offer too good to be true as he's about to find out in...

0:19:54 > 0:19:57The Smoke, Part Two.

0:19:57 > 0:20:00The hustlers prepare the shop for fumigation.

0:20:00 > 0:20:05But here comes a new junior exterminator. It's Roxanne.

0:20:05 > 0:20:11The mark has already seen her as a shopper. If he recognises her now, it's game over.

0:20:11 > 0:20:15Her mask is slipping a bit. Make sure it's tight.

0:20:15 > 0:20:17First day.

0:20:17 > 0:20:21There's going to be an awful lot of toxic smoke

0:20:21 > 0:20:28- so Paul has brought a special camera.- Heat-sensing camera. We see anything that's moving.

0:20:30 > 0:20:33Alex starts the fumigation process.

0:20:33 > 0:20:38Due to the toxic nature of the fumes, the mark must wait outside.

0:20:48 > 0:20:51It's getting awfully smoky in there.

0:20:51 > 0:20:57In fact, the mark can't see a thing through the large display windows

0:20:57 > 0:20:59and that's exactly the point.

0:20:59 > 0:21:05There is no cockroach infestation. And this isn't toxic gas.

0:21:05 > 0:21:10In fact, Alex has just been using a portable disco smoke machine.

0:21:10 > 0:21:14The whole set-up has been designed so the hustlers can ransack the shop

0:21:14 > 0:21:21while the mark waits patiently outside. Paul's infrared camera captures the action.

0:21:36 > 0:21:40Roxanne is certainly getting into the spirit.

0:21:49 > 0:21:57The mark is blissfully unaware that a few feet away thousands of pounds worth of watches are going.

0:21:59 > 0:22:04In fact, the scam is going a little too well.

0:22:08 > 0:22:12The bulging sacks are loaded into the box with the smoke machine.

0:22:15 > 0:22:20Alex will have to make a trip to the van to make space for more.

0:22:29 > 0:22:35They mustn't let too much smoke out or the mark will see what's going on.

0:22:38 > 0:22:45But then disaster. The box is too heavy and the lid comes off in Alex's hand,

0:22:45 > 0:22:47right in front of the mark.

0:22:50 > 0:22:54Before he has a chance to see what's inside, Alex replaces the lid

0:22:54 > 0:22:57and carts the booty off into the van.

0:23:08 > 0:23:10Now there's space for a refill.

0:23:10 > 0:23:15Time for one more trip into the shop before the smoke thins out.

0:23:30 > 0:23:37By now the hustlers have taken tens of thousands of pounds' worth of watches.

0:23:37 > 0:23:41Now to get out of here. Alex and Jazz are first.

0:23:44 > 0:23:49Once again, the mark doesn't notice how heavy that box has become.

0:23:59 > 0:24:01That's us.

0:24:01 > 0:24:04Time for Roxanne's getaway.

0:24:04 > 0:24:08She needs to fake a coughing fit.

0:24:08 > 0:24:15This is a very high-risk moment. The mask is off and the mark could easily recognise her face.

0:24:15 > 0:24:20Can you wait here for 5 minutes? That's it. Come on.

0:24:20 > 0:24:24Come on, you're OK. OK, come on.

0:24:25 > 0:24:29Paul rushes her off for medical help.

0:24:33 > 0:24:41Before the mark knows what's happened, the hustlers are gone - along with hundreds of watches.

0:24:47 > 0:24:53Meanwhile, the mark is still waiting outside for the smoke to clear.

0:24:53 > 0:24:55He still thinks it's toxic.

0:25:05 > 0:25:0810 minutes later, he decides to risk the smoke.

0:25:11 > 0:25:18Instinctively, he heads straight to the till to check the float is still there. It is.

0:25:18 > 0:25:22Because the hustlers weren't there for the loose change.

0:25:22 > 0:25:24And then the reality hits him.

0:25:27 > 0:25:31The cabinets are open and the shelves are empty.

0:25:31 > 0:25:36He now realises that the store has been robbed.

0:25:45 > 0:25:49He breaks the bad news to his boss.

0:25:59 > 0:26:02A lot of stuff really is missing.

0:26:02 > 0:26:06Three shelves have been ransacked is the best way to put it.

0:26:16 > 0:26:22A few minutes later, the shop owner turns up to find out what's happened.

0:26:22 > 0:26:25They're both speechless.

0:26:33 > 0:26:39- I literally stood outside. - You were outside? I thought they were just going to spray the floors.

0:26:42 > 0:26:46They said they needed masks and everything else.

0:26:48 > 0:26:52I'm shocked to the point where I don't know what to feel.

0:26:52 > 0:26:54Just complete befuddlement.

0:26:55 > 0:27:01I mean, I've never actually been in the presence of a proper robbery.

0:27:01 > 0:27:07This is completely shocking to me. It comes to about £20,000 in losses.

0:27:08 > 0:27:13When the room started filling with smoke, my heart rate increased!

0:27:13 > 0:27:19I was thinking, "I can't see, I'm trying to get all these watches in a bag"

0:27:19 > 0:27:25and I couldn't see where the other guys were. I was terrified. Talk about living on the edge.

0:27:25 > 0:27:28I can't believe people do these.

0:27:31 > 0:27:39Nobody likes the thought of a cockroach infestation, so that offer seemed too good to refuse.

0:27:39 > 0:27:44Having Paul there as a council official makes the whole scenario plausible and above board.

0:27:44 > 0:27:48Never leave a stranger alone with your valuables at home or work.

0:27:48 > 0:27:53If someone claims they're from the council, check - call the council.

0:27:53 > 0:27:58A conman will be long gone before you even pick up the phone.

0:28:04 > 0:28:10If you want to know more about how the show is made, go to:

0:28:20 > 0:28:24Subtitles by Subtext for Red Bee Media Ltd - 2011

0:28:25 > 0:28:27Email subtitling@bbc.co.uk