Episode 5

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0:00:02 > 0:00:05This is The Real Hustle: New Recruits.

0:00:05 > 0:00:07The hustlers are back, and this time,

0:00:07 > 0:00:11they've brought in two new faces to help them with their scams.

0:00:11 > 0:00:14New recruits Polly and Jazz.

0:00:16 > 0:00:21They'll join original hustlers Paul, Jess and Alex.

0:00:21 > 0:00:28Working as a team, they'll carry out scams that are more cunning and devious than ever before.

0:00:28 > 0:00:30On tonight's show:

0:00:30 > 0:00:34Ex-copper Rav Wilding gets a taste of the criminal life.

0:00:34 > 0:00:37I know you want to count it but it's all there, mate.

0:00:37 > 0:00:41- Jess finally snaps.- Snap it in the middle but don't actually break it.

0:00:41 > 0:00:42Hang on a minute.

0:00:42 > 0:00:46And these guys will never use free Wi-Fi again.

0:00:46 > 0:00:47I feel violated, almost.

0:01:29 > 0:01:34The hustlers have invited celebrity friends to help with their scams.

0:01:34 > 0:01:40They'll be thrown in at the deep end. No training or practice, just straight in.

0:01:43 > 0:01:46Today's celebrity guest hustler is former police detective

0:01:46 > 0:01:50and presenter of Crimewatch, Rav Wilding.

0:01:50 > 0:01:53I don't know if I'd make a good hustler. I'd like to think I would

0:01:53 > 0:01:59because my time in the police, obviously I've seen people get hustled themselves for real.

0:01:59 > 0:02:04I'd probably be able to do it but until we put it to the test, I just don't know.

0:02:04 > 0:02:10I definitely think if I hustle someone, I'll feel guilty. I'm actually dreading that.

0:02:13 > 0:02:18Rav has been told to go to a Central London landmark and wait for instructions.

0:02:20 > 0:02:22Lucky for him, he brought an umbrella.

0:02:24 > 0:02:26Here comes Alex to fill him in.

0:02:28 > 0:02:30Come with me.

0:02:30 > 0:02:32- How are you?- Yeah, good.

0:02:33 > 0:02:37So, you've been a policeman, you present Crimewatch.

0:02:37 > 0:02:42What we're going to do today is put you on the other side of the law.

0:02:44 > 0:02:47We're doing a scam that was done in New Jersey a couple of years ago.

0:02:47 > 0:02:49It had the police fooled,

0:02:49 > 0:02:53but it also fooled some of the criminal underworld as to how it was done.

0:02:53 > 0:02:57- I'm intrigued.- You're intrigued? - Yeah, bring it on.- Let's go.

0:02:57 > 0:03:00The good cop will have to turn bad cop in:

0:03:09 > 0:03:10This is the mark.

0:03:10 > 0:03:14He's on his way to a corporate office complex for a meeting.

0:03:14 > 0:03:17He's expecting to meet a PR manager

0:03:17 > 0:03:19who's selling props from a major film shoot.

0:03:19 > 0:03:23And he's in no doubt he's come to the right place

0:03:23 > 0:03:26because he walks straight into a press scrum.

0:03:26 > 0:03:29Suzy, can you give us one look, please? >

0:03:29 > 0:03:34It looks like a celebrity starlet is trying to avoid a prying photographer.

0:03:34 > 0:03:35Suzy, this way. Thank you.

0:03:38 > 0:03:40Actually, nothing is quite what it seems.

0:03:40 > 0:03:46The starlet is Jess, the paparazzo is Jazz and the chauffeur is Alex.

0:03:46 > 0:03:50The little scene has been staged purely for the mark's benefit,

0:03:50 > 0:03:53who now thinks PR man Paul must be the real deal.

0:03:53 > 0:03:56I'm Rob. Nice to meet you. Come on upstairs.

0:03:56 > 0:03:58Paul takes the mark into the office building.

0:03:58 > 0:04:00They head upstairs to sort out the purchase.

0:04:02 > 0:04:04Don't let it fool you.

0:04:04 > 0:04:07We don't have phones that work yet but it's all good.

0:04:08 > 0:04:11As they settle in, Paul has some bad news.

0:04:11 > 0:04:18So, you're here about the Netbooks from the Indian production.

0:04:18 > 0:04:22I have to tell you, I'm afraid they haven't arrived yet.

0:04:22 > 0:04:26So the mark is here to buy a laptop that's being sold off with other props from a film shoot.

0:04:26 > 0:04:31The only problem is the laptop hasn't turned up yet.

0:04:31 > 0:04:35I'd love to do something for you. I've got something coming in.

0:04:35 > 0:04:38Maybe Paul can offer him another computer instead.

0:04:38 > 0:04:43There's a BBC production that's using Apple computers, that type of thing.

0:04:44 > 0:04:46Won't be released for about a month or so.

0:04:46 > 0:04:50Before they can discuss alternate arrangements,

0:04:50 > 0:04:51another customer turns up.

0:04:51 > 0:04:55It's Rav, who's also here to buy something.

0:04:55 > 0:04:56Have you got a minute, Jack?

0:04:56 > 0:05:00Er... I'm a bit early. Do you want me to hang on?

0:05:00 > 0:05:03Do you mind waiting for five minutes? Let me take care of this

0:05:03 > 0:05:05and we'll see what we can do for you.

0:05:05 > 0:05:10I feel bad you've come all this way. Give me a few minutes. Sorry, guys.

0:05:10 > 0:05:14Paul asks the mark to wait outside while he deals with Rav.

0:05:14 > 0:05:18Rav is here to buy some jewellery, also left over from the film.

0:05:18 > 0:05:23Good news. They've sent double. It's 18-22 carat.

0:05:23 > 0:05:27Rav and Paul talk loud enough for the mark to overhear.

0:05:27 > 0:05:30I've got 15, Rob. You know that. And I'm going away in the morning.

0:05:30 > 0:05:32Can you get another 15 out?

0:05:33 > 0:05:34Not cash, I can't.

0:05:34 > 0:05:37- Can you split it?- No.

0:05:37 > 0:05:41But Paul's got more goods than Rav can afford to buy.

0:05:41 > 0:05:44If only there was someone else nearby with money in his pocket.

0:05:44 > 0:05:46Who are these geezers? Are they yours?

0:05:46 > 0:05:51- They've come to buy a couple of Netbooks.- What do you reckon?

0:05:51 > 0:05:57Let me ask. I'm not usually in the habit of asking guys to buy that.

0:05:57 > 0:06:01- Um... you guys brought money for the Netbooks?- Yep.

0:06:01 > 0:06:03Would you like to make some money today?

0:06:04 > 0:06:07Probably double your cash, if you're interested.

0:06:07 > 0:06:10It's probably nothing you'd want to keep but you could sell it on.

0:06:10 > 0:06:12What do you think?

0:06:14 > 0:06:15Come on in and I'll tell you.

0:06:15 > 0:06:18Jack, grab that chair over there. Pull it over.

0:06:18 > 0:06:22Paul has a little business proposition for the mark.

0:06:22 > 0:06:26Even without that cheap laptop, he might be able to make this meeting worth his while.

0:06:26 > 0:06:30At this company we represent a lot of artists for press reasons,

0:06:30 > 0:06:34but we also represent productions, and Jack is here to pick up something

0:06:34 > 0:06:37because a company just made an Indian movie on the South Bank.

0:06:37 > 0:06:41They had a massive amount of gold and the excess is here.

0:06:41 > 0:06:43I've got double what I was expecting.

0:06:43 > 0:06:47The prop manager told me it's 18 carat, so it's very good gold.

0:06:47 > 0:06:50You can melt it and make about four grand.

0:06:50 > 0:06:53If you sell it wholesale, you can get about five for it.

0:06:53 > 0:06:57If you've got £1,500 you're going to make about a grand at least.

0:06:57 > 0:07:01If you're interested, if not, then I'm sorry. I can't split it up.

0:07:01 > 0:07:05I've got to sell it all in one package and give them the money.

0:07:05 > 0:07:09So Paul is offering some cut-price gold left over from a film shoot,

0:07:09 > 0:07:11which could be a nice little earner for the mark.

0:07:11 > 0:07:15- Can I have a look?- Yeah, let me go get it and have a look at it.

0:07:15 > 0:07:18He goes to get the jewellery, leaving Rav to persuade the mark

0:07:18 > 0:07:19that he can trust PR man Paul.

0:07:19 > 0:07:22I've worked with him loads. He's all right.

0:07:25 > 0:07:27Yeah, loads. The cars especially.

0:07:27 > 0:07:31He's all right. He's all legit but he can't take it to the jewellers

0:07:31 > 0:07:34cos he's got to register himself and stuff which he doesn't do.

0:07:34 > 0:07:36But let's have a look at the first bit.

0:07:40 > 0:07:42Get someone in here and test it.

0:07:42 > 0:07:44It's my money as much as yours.

0:07:44 > 0:07:48I'm not going to put my money into it unless... you know what I mean?

0:07:48 > 0:07:50Sure. Yeah, yeah.

0:07:50 > 0:07:54If it's genuine and they say what it's worth, if they say it's worth five grand...

0:07:55 > 0:07:57Paul's back with the goods.

0:07:57 > 0:08:00It certainly looks like authentic gold.

0:08:00 > 0:08:06I can weigh it, but I would highly recommend you test it.

0:08:06 > 0:08:08You could weigh it, it wouldn't mean anything to me.

0:08:08 > 0:08:11- Absolutely. - As nobody here is an expert in gold,

0:08:11 > 0:08:15maybe they should arrange for a professional to examine it.

0:08:15 > 0:08:19Paul helpfully supplies a local business directory.

0:08:19 > 0:08:24You guys want to bring somebody in? Just have them invoice me - I will take it out of my commission.

0:08:24 > 0:08:26Why don't you choose someone?

0:08:26 > 0:08:30They would come here and value that? But we choose who it is?

0:08:30 > 0:08:34It is down to the mark and his friends to arrange the test. That way, it is all above board.

0:08:37 > 0:08:39But will he really make that call?

0:08:39 > 0:08:41Just any goldsmith at all.

0:08:41 > 0:08:42A goldsmith would do? Right.

0:08:42 > 0:08:46- He has picked up the phone book... - It has to be today, mate.

0:08:46 > 0:08:50- What are you doing this afternoon? - I'm not doing anything after five.

0:08:54 > 0:08:56And he puts in a call to a jewellery company.

0:08:58 > 0:08:59Six o'clock?

0:09:01 > 0:09:03He arranges for a callout appointment to test

0:09:03 > 0:09:06the quality of the gold later that afternoon.

0:09:06 > 0:09:08So, what's the name of the company?

0:09:08 > 0:09:11BLEEP

0:09:11 > 0:09:14All right, I won' ask you for the cash just now.

0:09:14 > 0:09:17I will trust you for it. But these stay with me.

0:09:17 > 0:09:22Listen, I don't want to chase you, but I need to get some lunch before it kicks off this afternoon.

0:09:23 > 0:09:27So, how will the hustlers separate this man from his money?

0:09:27 > 0:09:30They might be able to fool the layman, but they will never fool

0:09:30 > 0:09:32the professional gold test.

0:09:32 > 0:09:34Or will they?

0:09:43 > 0:09:48When hustlers go out, they don't bring money, they bring prop bets.

0:09:48 > 0:09:51Challenges designed to win or lose a drink.

0:09:51 > 0:09:54But a proposition bet only has one rule.

0:09:54 > 0:09:58And that's that the hustler always wins.

0:10:01 > 0:10:05Jess is out on the town and has made some new acquaintances.

0:10:05 > 0:10:08Someone is going to have to get the next round in.

0:10:08 > 0:10:11And Jess is going to make sure it's not her.

0:10:11 > 0:10:15I have a challenge for you. I need you to help me set it up. Are you going to help me?

0:10:15 > 0:10:20- Yeah.- OK. I have some cocktail sticks here.

0:10:20 > 0:10:23There's four of us, I need five, so I will do two and you do one each.

0:10:23 > 0:10:25There you go, there's one,

0:10:25 > 0:10:27two, three, four, I have got five.

0:10:27 > 0:10:30Snap it in the middle, but don't actually break it.

0:10:30 > 0:10:33I want it to be as close to the middle as possible.

0:10:33 > 0:10:38Can you all do that with your cocktail sticks? Don't snap it completely in half.

0:10:38 > 0:10:41Give me your cocktail sticks. I've got five here, I'll put them

0:10:41 > 0:10:45together to make, like, a 10-point star.

0:10:45 > 0:10:52Like that. Now, I am going to pick one of you to do this. I am going to pick you.

0:10:52 > 0:10:59- Really?- The challenge is, I have a 10-point star there. Without touching the cocktail sticks,

0:10:59 > 0:11:03I want you to turn that 10-point star into a five-point star.

0:11:03 > 0:11:08If you can do that, I will buy you a drink.

0:11:08 > 0:11:13- If you can't do it, you have to get a round in for everyone. Deal? - Yeah, deal.- Excellent.

0:11:14 > 0:11:17So, to win a drink, Jess's new friends need to turn

0:11:17 > 0:11:21this 10-point star into a five-point star.

0:11:21 > 0:11:24The only thing is, they can't actually touch the toothpicks.

0:11:24 > 0:11:27- Go for it. - Without touching them?

0:11:27 > 0:11:29Yeah.

0:11:29 > 0:11:32- Can you blow them? - If that's what you want to do!

0:11:32 > 0:11:34You can try, have a go.

0:11:34 > 0:11:37You can do what you want without touching the cocktail sticks.

0:11:37 > 0:11:40OK, I can't think of anything else to try.

0:11:43 > 0:11:46OK, that's not a five-pointed star!

0:11:46 > 0:11:50You have three cocktail sticks left. You just blew them off the table. That's fine.

0:11:50 > 0:11:55- I'm going to set these up. That's roughly how they were before.- Yeah.

0:11:55 > 0:11:57OK. Now, I said you couldn't touch them,

0:11:57 > 0:12:01I didn't say you couldn't use anything. I am going to use a little bit of water.

0:12:06 > 0:12:09- Oh!- No way!

0:12:10 > 0:12:12HE LAUGHS Come on!

0:12:12 > 0:12:13That's actually amazing.

0:12:17 > 0:12:21It seems impossible, unless you know how.

0:12:21 > 0:12:24A couple of drops of water make the wood in the toothpicks swell up,

0:12:24 > 0:12:28straightening them out to form a five-pointed star.

0:12:28 > 0:12:30Thank you very much.

0:12:30 > 0:12:32Well, I'll have a Chardonnay.

0:12:32 > 0:12:34OK. I'll have to go and get one.

0:12:45 > 0:12:47A bar in a trendy suburb of London.

0:12:47 > 0:12:51People are going about their business, enjoying drinks,

0:12:51 > 0:12:54relaxing, and using the free Wi-Fi network.

0:12:55 > 0:13:01But this customer is not off duty. It's new recruit Polly and it looks like she is here on business,

0:13:01 > 0:13:04in Taking The Biscuit.

0:13:04 > 0:13:07This lady has just become her first mark.

0:13:07 > 0:13:11Hi there. I wonder if you could help me do a bit of market research

0:13:11 > 0:13:17and do an online survey for me. It is just about what you buy when you shop and stuff.

0:13:17 > 0:13:20You can put anything in your basket, you don't have to buy anything.

0:13:20 > 0:13:25But just, you know, have fun. It's basically to see what people buy. It's all about that, really.

0:13:25 > 0:13:29- Is that cool?- I just have to get this out.- Fantastic.

0:13:29 > 0:13:30What's your e-mail?

0:13:30 > 0:13:33So, Polly is carrying out some market research.

0:13:33 > 0:13:37She sends the mark an e-mail, with details of an internet survey.

0:13:37 > 0:13:42All the lady has to do is log in to a few online shopping and social networking sites,

0:13:42 > 0:13:45then fill out the survey, rating how user-friendly they are.

0:13:45 > 0:13:49Thanks. See you in a bit.

0:13:49 > 0:13:54Other people with laptops are also asked to take part.

0:13:54 > 0:13:56- It just requires an e-mail? - Yeah, yeah.

0:13:56 > 0:14:00- Just saying how you feel... - That would be fantastic.

0:14:00 > 0:14:03So, spend a few minutes browsing the internet,

0:14:03 > 0:14:05then fill in a few questions.

0:14:05 > 0:14:07What could possibly go wrong?

0:14:16 > 0:14:20After leaving the bar, the marks were shown some computer printouts.

0:14:20 > 0:14:23This is my Hotmail account,

0:14:23 > 0:14:25which has all my private e-mails in there.

0:14:25 > 0:14:30- Hang on a minute.- That was on your Twitter, wasn't it?

0:14:30 > 0:14:32That was on my Twitter.

0:14:32 > 0:14:35Those printouts should look familiar.

0:14:35 > 0:14:38They are of the web pages the marks had just logged in to,

0:14:38 > 0:14:42using their confidential logins and passwords.

0:14:42 > 0:14:43BLEEP!

0:14:43 > 0:14:47I would like to know how you did that, that is quite scary.

0:14:47 > 0:14:50So, what really just happened?

0:14:50 > 0:14:53- Just reply to the e-mail and just say...- Yeah, yeah.

0:14:55 > 0:14:59Polly wasn't interested in market surveys.

0:14:59 > 0:15:03The hustlers were just trying to get the marks to visit sites that required them

0:15:03 > 0:15:07to login to private accounts. But even without the bogus survey,

0:15:07 > 0:15:12this scam could happen to anyone using open Wi-Fi, anywhere.

0:15:12 > 0:15:18What the marks didn't notice was another computer user on the other side of the room.

0:15:18 > 0:15:22It was Jazz. And he was interested in just one thing.

0:15:22 > 0:15:24Cookies.

0:15:24 > 0:15:28A cookie is a computer file that is like a key for websites.

0:15:28 > 0:15:30When a user logs in to an account,

0:15:30 > 0:15:33they provide their username and password.

0:15:33 > 0:15:36These details are often encrypted,

0:15:36 > 0:15:39so they are very hard for criminals to intercept.

0:15:39 > 0:15:42This is sent from their laptop to the Wi-Fi connection,

0:15:42 > 0:15:44and then on to the website.

0:15:44 > 0:15:48But then, the website sends back a cookie that is saved

0:15:48 > 0:15:53onto the user's laptop. The cookie basically means the laptop has already logged in with

0:15:53 > 0:15:57the correct password, and it doesn't need to log in again.

0:15:57 > 0:15:59But the cookie is normally unencrypted.

0:15:59 > 0:16:04Jazz was running a freely available piece of software that allowed him

0:16:04 > 0:16:09to make a copy of the cookie as it was being sent to the mark's laptop.

0:16:09 > 0:16:12And once it was saved onto his computer,

0:16:12 > 0:16:17he could just visit the same site as the mark and was allowed straight into their account.

0:16:17 > 0:16:20No login and no password required.

0:16:20 > 0:16:22I feel quite... What's the right word?

0:16:22 > 0:16:26What's the right word? Violated, almost.

0:16:26 > 0:16:29You know? Not brilliant!

0:16:31 > 0:16:35The hustlers just added items to the marks' Amazon checkout baskets

0:16:35 > 0:16:39and used their Twitter accounts to post bogus tweets.

0:16:39 > 0:16:43I have just been scammed by The Real Hustle!

0:16:43 > 0:16:45THEY LAUGH

0:16:45 > 0:16:47But if this had been a genuine criminal attack,

0:16:47 > 0:16:49the results could have been devastating.

0:16:49 > 0:16:52Criminals with access to your logged-in accounts

0:16:52 > 0:16:55could potentially hijack your shopping session,

0:16:55 > 0:16:57add stuff to your shopping cart.

0:16:57 > 0:17:02Worst case scenario, the criminal gets hold of your e-mail account, for example,

0:17:02 > 0:17:05they could send any e-mail in your name, they could

0:17:05 > 0:17:09instruct people to change your delivery address, set up bank accounts in your name.

0:17:09 > 0:17:14You think of your worst nightmare, they could at least get the ball rolling on that with your e-mail.

0:17:17 > 0:17:22If you own a Wi-Fi device, you're probably always looking for a free hotspot.

0:17:22 > 0:17:25Remember, you could be sharing that hotspot with anyone.

0:17:25 > 0:17:27In this case, we accessed a couple of low-risk websites,

0:17:27 > 0:17:31but real criminals could be eavesdropping on your most private conversations.

0:17:37 > 0:17:39Can you give us one look, please?

0:17:39 > 0:17:44Earlier in the day, a mark arrived at a PR company to buy a second-hand laptop.

0:17:44 > 0:17:46But his luck was out.

0:17:46 > 0:17:48Sorry, I'm afraid that hasn't arrived yet.

0:17:48 > 0:17:53Instead, guest hustler Rav offered the mark the chance to join him

0:17:53 > 0:17:55in buying some gold at a rock-bottom price.

0:17:55 > 0:17:57If you melt it, you will make about four grand.

0:17:57 > 0:18:01But if you sell it wholesale, you could get about five for it.

0:18:01 > 0:18:06The mark agreed to get the gold tested by a genuine jeweller.

0:18:06 > 0:18:10If it turns out to be high quality, he stands to make a nice profit.

0:18:12 > 0:18:14In: All That Glitters Part Two.

0:18:20 > 0:18:25It's early evening when the mark and his mate return to the PR company offices.

0:18:28 > 0:18:35Paul brings them back upstairs and gets out the gold chains, ready for inspection.

0:18:35 > 0:18:40And right on time, here comes Rav, along with the jeweller.

0:18:40 > 0:18:44- Hi. All right, fellas?- Have a seat.

0:18:44 > 0:18:46So this is what we've got.

0:18:46 > 0:18:49She's brought along a professional gold testing kit.

0:18:49 > 0:18:56It contains bottles of acid that are used to determine how many carats, or how pure, the gold really is.

0:18:56 > 0:18:59Are you able to tell us whether it's 18 or...

0:19:03 > 0:19:04Fake would be bad.

0:19:07 > 0:19:11Rather than check them all, which you're welcome to do,

0:19:11 > 0:19:13I'd just pick which ones you want to test.

0:19:13 > 0:19:17If these chains are really 22 carat gold as Paul has promised,

0:19:17 > 0:19:19they'll be worth thousands of pounds.

0:19:19 > 0:19:22Lads, if you just want to pick a couple at random.

0:19:22 > 0:19:25I'm picking this one. It's quite thick.

0:19:25 > 0:19:27Thick and chunky, isn't it?

0:19:44 > 0:19:49If this is cheap gold, the acid should make it change colour,

0:19:49 > 0:19:53but it stays the same. That means it's higher than nine carat.

0:19:53 > 0:19:58But that's still a long way from the 22 carats Paul has promised.

0:20:13 > 0:20:15That's even better.

0:20:15 > 0:20:17So what's the value of that?

0:20:17 > 0:20:20The gold is worth even more than expected.

0:20:20 > 0:20:23No colour change means this isn't 22, but 24 carats.

0:20:23 > 0:20:27That's 99.9 % pure gold.

0:20:27 > 0:20:31- Can I look at that one to make sure? Is that all right?- Yeah, yeah.

0:20:31 > 0:20:34Rav wants to test another chain, just to be sure.

0:20:37 > 0:20:40Do you have anything to compare the tests with, by the way?

0:20:40 > 0:20:43The mark's still being cautious.

0:20:43 > 0:20:46- A nine carat gold. - Likely we're not going to see it.

0:20:46 > 0:20:48THEY LAUGH

0:20:48 > 0:20:51I don't want to see one. I'm happy with those 24s.

0:20:51 > 0:20:54- You guys have a gold chain or anything?- Don't wear jewellery.

0:20:54 > 0:20:57They'll have to rely on the jeweller's word.

0:20:57 > 0:21:02If there's no colour change again, this whole batch must be 24 carats.

0:21:13 > 0:21:15Nothing. I can't see anything.

0:21:17 > 0:21:20- What about the...- Can you see anything, mate? I can't.

0:21:22 > 0:21:25- So that's the same grade of gold?- Yeah.

0:21:25 > 0:21:2724 is as high as it goes, right?

0:21:27 > 0:21:29Definitely.

0:21:29 > 0:21:32He takes a closer look to reassure himself.

0:21:32 > 0:21:34Careful, careful.

0:21:38 > 0:21:42Job done. The jeweller packs away the kit and says goodbye.

0:21:42 > 0:21:45- Pleasure meeting you.- Bye-bye. Thanks for coming over.

0:21:45 > 0:21:47So what's really going on?

0:21:48 > 0:21:52Are the hustlers going to sell the mark pure gold at a fraction of the market price?

0:21:52 > 0:21:55That's yours, that's yours.

0:21:55 > 0:22:01Not a chance. Because those chains are anything but 24 carat gold.

0:22:02 > 0:22:06So how did they fool not just the mark but also the gold tester?

0:22:08 > 0:22:11That's where the other hustlers came in.

0:22:11 > 0:22:15Their roles didn't end with the paparazzi scramble earlier on.

0:22:15 > 0:22:18As the mark was getting the hard sell from Paul...

0:22:18 > 0:22:2018 carat or better which means it's good gold.

0:22:20 > 0:22:25..Jess and Jazz were waiting for their cue in a nearby hotel room.

0:22:25 > 0:22:29Listen, I'm absolutely fine. You guys want to bring somebody in?

0:22:29 > 0:22:33The mark really did choose a genuine jeweller from the phone book,

0:22:33 > 0:22:37but the hustlers made a second appointment with the same company for mid-afternoon.

0:22:37 > 0:22:41- Hi.- Nice to meet you. I'm Suzy. Come in. Thanks for coming.

0:22:41 > 0:22:46Jess and Jazz also had some gold they wanted testing in their room.

0:22:49 > 0:22:50Yeah.

0:22:50 > 0:22:54But the hustlers weren't interested in getting a proper valuation.

0:22:54 > 0:22:59It was all an excuse for Jazz to get close enough to film the exact

0:22:59 > 0:23:03make and model of testing kit with a concealed camera.

0:23:08 > 0:23:09All right, I've got it, Polly.

0:23:09 > 0:23:13- Yes?- Right. This is the gold kit she's using.

0:23:13 > 0:23:17Armed with this footage, the hustlers were able to pick out

0:23:17 > 0:23:20an identical test kit with exactly the same plastic bottles.

0:23:20 > 0:23:22It's this one?

0:23:22 > 0:23:23Empty this acid.

0:23:23 > 0:23:26They emptied out the acid and replaced it with water

0:23:26 > 0:23:29and a touch of food colouring to make it match.

0:23:30 > 0:23:33Even the cheapest gold won't change colour

0:23:33 > 0:23:35if you test it with water instead of acid.

0:23:35 > 0:23:40But how did those bottles get into the jeweller's hands?

0:23:46 > 0:23:51When she arrived at the office building that evening, she had to go through security.

0:23:51 > 0:23:54The security guard just happened to be another hustler.

0:23:54 > 0:23:57I'm going to have to take you through security and have a quick look in your bag.

0:23:57 > 0:24:01It gave Alex an excuse to go through her bags.

0:24:01 > 0:24:04All he needed then was a little distraction.

0:24:04 > 0:24:06- What is this? - It's a gold testing kit.

0:24:06 > 0:24:09That's where Rav came in.

0:24:09 > 0:24:11 Are you here to assess the gold?

0:24:11 > 0:24:14Brilliant, I'm Jack, how are you doing?

0:24:14 > 0:24:16Whilst he distracted the jeweller,

0:24:16 > 0:24:19Alex replaced the acid bottles with ones containing water.

0:24:19 > 0:24:22I'm one of the ones that's called you today.

0:24:22 > 0:24:24You're going to do us a to make sure everything's OK.

0:24:24 > 0:24:26- Is that all right?- Yes. - Brilliant.

0:24:26 > 0:24:29That seems to be in order, I'll put that back in.

0:24:29 > 0:24:32- There you go. - Brilliant, thanks a lot. - Thank you.

0:24:32 > 0:24:34Rav took her upstairs.

0:24:34 > 0:24:35Despite all the trickery,

0:24:35 > 0:24:39the hustlers still weren't sure they'd be able to fool the jeweller.

0:24:39 > 0:24:45So Paul asked her to test the chains in private before the mark arrived.

0:24:45 > 0:24:47We're told it was 18 and above.

0:24:47 > 0:24:50It hasn't changed colour at all, which means it's 24 carat.

0:24:50 > 0:24:53- Right.- Once he was sure he would get the result he needed,

0:24:53 > 0:24:57he asked her to wait until his potential customer returned

0:24:57 > 0:24:59and then repeat the test for his benefit.

0:25:00 > 0:25:04So now it's down to business.

0:25:04 > 0:25:08Paul weighs out the chains to work out how much gold they're dealing with.

0:25:08 > 0:25:11What do we have there? We have 167...

0:25:11 > 0:25:1255.

0:25:14 > 0:25:18He checks the current market rate on the internet.

0:25:18 > 0:25:23That works out as 4,043... and 45.

0:25:23 > 0:25:27The chains are worth more than four grand at the scrap metal rate,

0:25:27 > 0:25:31but they'll be able to sell them for much more than that.

0:25:31 > 0:25:34If you want to go ahead, what I'll do is split that into two halves,

0:25:34 > 0:25:36you guys get first choice.

0:25:36 > 0:25:40If the mark buys half of the gold for 1,500 quid,

0:25:40 > 0:25:44he's guaranteed to make a very nice profit when he sells it on.

0:25:44 > 0:25:48Rav leads the way by getting his money out.

0:25:54 > 0:25:56If it's off, you know you won't be back.

0:25:56 > 0:26:01But will the mark also buy the jewellery from someone he's only just met?

0:26:01 > 0:26:03Yep.

0:26:03 > 0:26:05 The hustlers have a sale.

0:26:05 > 0:26:06Perfect.

0:26:08 > 0:26:12The mark leaves, thinking he's made an excellent investment.

0:26:12 > 0:26:17In fact, those chains are worth tens, not thousands of pounds.

0:26:17 > 0:26:23He's about to find out that all that glitters is not 24-carat gold.

0:26:23 > 0:26:26In the test, all of the sudden it just, there we go.

0:26:26 > 0:26:29It never clicked to think, oh, could just be water.

0:26:29 > 0:26:30Yes.

0:26:32 > 0:26:34Don't know really, now.

0:26:34 > 0:26:38After witnessing both sides, I think I'll stick exactly where I was,

0:26:38 > 0:26:41on the right side of the law and that is where I intend to stay.

0:26:41 > 0:26:44When I saw them handing over their own cash, it was awful.

0:26:44 > 0:26:47It wasn't 20 quid, we're talking a lot of money. I felt awful.

0:26:50 > 0:26:54When this scam first happened in America, it totally baffled the authorities.

0:26:54 > 0:26:58The only possible explanation was that the jeweller was in on it

0:26:58 > 0:27:00but that wasn't the case.

0:27:00 > 0:27:03This is what makes this scam work so well.

0:27:03 > 0:27:05The mark themselves can pick a jeweller

0:27:05 > 0:27:09that they trust and know to be genuine and they will still lose their money.

0:27:09 > 0:27:13Just as in our case the jeweller was real, the test was real,

0:27:13 > 0:27:16but the gold certainly wasn't.

0:27:16 > 0:27:20People should say to themselves, when I got up this morning, did I mean to go out

0:27:20 > 0:27:24and buy gold chains or jewellery from a complete stranger?

0:27:24 > 0:27:26This was a really professional con,

0:27:26 > 0:27:30but underlying it was a deal that looks too good to be true

0:27:30 > 0:27:31and it wasn't true.

0:27:38 > 0:27:42If you want to know more about how the show is made...

0:27:50 > 0:27:52Subtitles by Red Bee Media Ltd