The Jewellery Store Heist

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0:00:02 > 0:00:05This is The Real Hustle: Celebrity Scammers.

0:00:05 > 0:00:09In this series, the hustlers carry out scams that are bigger,

0:00:09 > 0:00:12tougher and more devious than ever before.

0:00:12 > 0:00:16With the help of their celebrity friends,

0:00:16 > 0:00:18hustlers, Alex, Jess and Paul

0:00:18 > 0:00:21pull off the riskiest scams of all -

0:00:21 > 0:00:24long cons.

0:00:24 > 0:00:26intricate webs of lies and deception

0:00:26 > 0:00:30designed to separate the unwary from their money.

0:00:32 > 0:00:36On tonight's show, guest hustler Matt Willis feels the pressure...

0:00:36 > 0:00:38I really, really (BLEEP) my pants.

0:00:38 > 0:00:41- My hands were trembling. - ..Jess is quids in...

0:00:41 > 0:00:44That's awesome.

0:00:44 > 0:00:47..and this guy has a seriously bad day at work.

0:00:47 > 0:00:51If you do not put at least £200 into that envelope,

0:00:51 > 0:00:54you're going to lose all of your files.

0:01:30 > 0:01:33The hustlers have invited celebrity friends

0:01:33 > 0:01:36to help them carry out their long cons.

0:01:36 > 0:01:41They'll be thrown in at the deep end, no training and no practice,

0:01:41 > 0:01:44just straight into the scam.

0:01:44 > 0:01:49This week's celebrity guest hustler is ex-Busted legend

0:01:49 > 0:01:52And former king of the jungle Matt Willis.

0:01:56 > 0:01:59Matt has no idea what will be expected of him today.

0:01:59 > 0:02:01He's just been told to wait on a park bench

0:02:01 > 0:02:04and to keep his eyes open for a hustler.

0:02:12 > 0:02:15- Hello, mate. - Hello, mate. How you feeling?

0:02:15 > 0:02:17- You all right?- Not too bad.- Good.

0:02:17 > 0:02:20You ever seen anybody go in and rob a jewellery store?

0:02:20 > 0:02:25- No. - Well, what we're going to do is we're going to put up a little charade and

0:02:25 > 0:02:26then go in and check the security.

0:02:26 > 0:02:29- And it's a pretty secure place. OK? - Right, yeah.

0:02:29 > 0:02:33So you're going to pretend that you work for the security company,

0:02:33 > 0:02:34- OK?- OK.

0:02:34 > 0:02:37So Matt's going to be taking part in a jewellery-shop heist.

0:02:37 > 0:02:42In a few minutes, he'll accompany Alex into this store,

0:02:42 > 0:02:46where they'll be posing as employees of an alarm company.

0:02:46 > 0:02:48Right... Yeah, this is pretty full on.

0:02:48 > 0:02:51All right, you're now officially a security engineer.

0:02:51 > 0:02:53- Fantastic.- Come on.

0:02:53 > 0:02:57I think it's very, very ambitious. I can't believe we're going to do it.

0:02:57 > 0:03:02To rob a jewellery store is probably the hardest you could possibly do.

0:03:02 > 0:03:06This is the jewellery-store heist.

0:03:08 > 0:03:12One very nervous rock star and Alex head for the store,

0:03:12 > 0:03:17armed with ID badges, clipboards and a beanie hat disguise for Matt.

0:03:17 > 0:03:21They need to be completely believable as security engineers.

0:03:30 > 0:03:33Hi there.

0:03:33 > 0:03:36Don't seem to be being robbed.

0:03:36 > 0:03:39We're from (BLEEP) Alarms. Your alarm's showing up as going off.

0:03:39 > 0:03:42Obviously, it's not. Well, there must be some malfunction.

0:03:42 > 0:03:46Is everything all right? Has it gone off? Have you reset it?

0:03:48 > 0:03:50No? Would you mind resetting it for us?

0:03:50 > 0:03:51Because then we can get it....

0:03:51 > 0:03:56Cos, as I said, down our end it's flashing.

0:03:56 > 0:04:00The success or failure of the scam now rests on Matt's shoulders.

0:04:00 > 0:04:04This is his one chance to use the camera on his clipboard

0:04:04 > 0:04:08to record the shop's security code as it's typed in.

0:04:09 > 0:04:11Bit of a lucky break.

0:04:11 > 0:04:14The mark needs his glasses to type in the alarm code,

0:04:14 > 0:04:18so Matt has a few precious moments to line up his shot.

0:04:20 > 0:04:22Yeah.

0:04:23 > 0:04:26Nothing like the good old fake ID badge.

0:04:26 > 0:04:27Yeah, as I said,

0:04:27 > 0:04:32it's happened before once or twice with our people.

0:04:36 > 0:04:38Everything all right?

0:04:41 > 0:04:44- Fine.- Matt's done it.

0:04:44 > 0:04:48The hustlers now have a recording of the security PIN code for the store.

0:04:48 > 0:04:50But that's only half of the equation.

0:04:50 > 0:04:52Over to Alex to seal the deal.

0:04:52 > 0:04:55The other thing we need to talk to you about is we're upgrading

0:04:55 > 0:04:59most of our customers, their locks and their keys.

0:04:59 > 0:05:02What they're bringing in now is these new keys

0:05:02 > 0:05:04that are going to have chips in them,

0:05:04 > 0:05:06and the chips will be married to the lock,

0:05:06 > 0:05:08and we'd like to send you a quote for that.

0:05:08 > 0:05:12So do you mind if I have a look at your locks and see?

0:05:12 > 0:05:15I'm just going to have a look,

0:05:15 > 0:05:16and just a quick look at the keys

0:05:16 > 0:05:19to see if we can put the chips on 'em.

0:05:20 > 0:05:24Will this guy really let Alex take a look at the shop's keys?

0:05:24 > 0:05:29Nothing in the back, just those ones. Yeah, that's no problem.

0:05:29 > 0:05:31Alex seems to have convinced him.

0:05:31 > 0:05:33He's off to the back office to get them.

0:05:35 > 0:05:36Oh, right.

0:05:36 > 0:05:38Here's the other part of the puzzle.

0:05:38 > 0:05:43Alex uses his camera to film the shop's two front-door keys next to a concealed 50p coin.

0:05:43 > 0:05:48It's now possible for specialist software to analyse the key shape

0:05:48 > 0:05:51and known dimension of the coin and produce blueprints

0:05:51 > 0:05:52for a duplicate key.

0:05:52 > 0:05:53That's fine.

0:05:55 > 0:05:56Thanks very much!

0:05:56 > 0:05:59Matt's doing his bit by keeping the mark distracted.

0:05:59 > 0:06:03And that's the only thing you use to come in and out?

0:06:04 > 0:06:07OK. That's interesting. OK, so we'll send a quote in as soon as we can.

0:06:07 > 0:06:09Thank you. I'm sorry about that.

0:06:09 > 0:06:12I'll give you a call if there's a problem down there.

0:06:12 > 0:06:14All the best. Cheers. Thank you.

0:06:14 > 0:06:16So that's the first part of the scam complete,

0:06:16 > 0:06:18and thanks to Matt's contribution,

0:06:18 > 0:06:23the hustlers now have the alarm code in addition to the key measurements.

0:06:23 > 0:06:26They'll be coming back to that jeweller's later tonight.

0:06:26 > 0:06:28But so will the mark.

0:06:28 > 0:06:31What you doing in here?

0:06:31 > 0:06:34I found some blood. There's quite a considerable amount of blood.

0:06:34 > 0:06:35(BLEEP) all over the place.

0:06:35 > 0:06:38- Oh, (BLEEP).- No!

0:06:50 > 0:06:53When hustlers go out, they don't bring money.

0:06:53 > 0:06:55They go armed with prop bets.

0:06:58 > 0:07:03The customers in this bar are about to be made an offer that's hard to refuse -

0:07:03 > 0:07:05win or lose a drink over a simple wager.

0:07:09 > 0:07:12- But a prop bet only has one rule. - Do you give up?

0:07:12 > 0:07:15And that's that the hustler always wins.

0:07:15 > 0:07:17To the bar! Drinks, please.

0:07:17 > 0:07:19- Thank you.- Oh, no!

0:07:19 > 0:07:23Jess is out on the town but doesn't intend to pay for her own drinks.

0:07:23 > 0:07:27- OK, so it's a challenge, and we'll do it for a round of drinks.- OK.

0:07:27 > 0:07:30If you can do it, I'll buy you all drinks. Isn't that generous?

0:07:30 > 0:07:35- That's good. No pressure(!)- No pressure, otherwise you buy me and

0:07:35 > 0:07:38- the boys a drink. You ready? - I'm in.- OK six coins. Yeah?

0:07:38 > 0:07:41Just put them out like a little T.

0:07:41 > 0:07:45- OK.- They're not trick coins or anything like that.

0:07:45 > 0:07:48- OK.- What you have to do is rearrange them somehow

0:07:48 > 0:07:51so that you've got two lines of four.

0:07:51 > 0:07:54- Two lines of four?- Yeah, out of those six coins.- All right.

0:07:54 > 0:08:01So to win a drink, the bar goer just needs to make two lines of four coins. But there's a problem.

0:08:01 > 0:08:06There are only six coins in total on the table. It seems impossible.

0:08:09 > 0:08:12OK... Erm... I don't know.

0:08:17 > 0:08:18Do you know?

0:08:18 > 0:08:21It's got to be like the noughts and crosses, where...

0:08:21 > 0:08:23Do you know?

0:08:23 > 0:08:26That's a no, because you're pretending like you think you do.

0:08:29 > 0:08:31It's not going to happen.

0:08:31 > 0:08:34- Do you give up?- Don't give up, man.

0:08:34 > 0:08:37- Let's see the real trick.- OK! - You ready?

0:08:37 > 0:08:40- You give up?- Yeah.- I'll show you how it's done for a round of drinks.

0:08:40 > 0:08:43- Oh, OK.- So, I'm going to set up how it was before now.

0:08:43 > 0:08:49- OK.- I'll take this one and place it just there. One, two, three, four.

0:08:49 > 0:08:51One, two, three, four!

0:08:51 > 0:08:54- Like it. I like it. - That's awesome.- Thanks!

0:08:54 > 0:08:58The only way to win this challenge with just six coins

0:08:58 > 0:09:01is to count two of the coins twice.

0:09:01 > 0:09:04Jess just places one coin on top of another where the lines cross,

0:09:04 > 0:09:09- making two lines of four coins each. - You got me.- Thanks.

0:09:09 > 0:09:13- And he owes us a round of drinks. - Take my hand, bring me my drink!

0:09:13 > 0:09:15- Right, OK.- Thank you. Bye!

0:09:27 > 0:09:32It's an ordinary working day in a busy London hotel.

0:09:32 > 0:09:36The cafe inside is frequented by visitors and businesspeople.

0:09:38 > 0:09:40This guy is dressed for a meeting,

0:09:40 > 0:09:43but in just a few moments he's going to have anything

0:09:43 > 0:09:49but business on his mind as his whole world is turned upside down.

0:09:49 > 0:09:53This is the high-speed hijack.

0:09:54 > 0:09:56OK.

0:09:56 > 0:09:59The mark is doing some work on his laptop

0:09:59 > 0:10:03when something unexpected pops up on the screen.

0:10:08 > 0:10:11There's a countdown clock with a message telling him all his

0:10:11 > 0:10:16files will be deleted if he doesn't enter the correct unlock code.

0:10:16 > 0:10:21And if that hasn't freaked him out enough, this will.

0:10:21 > 0:10:23PHONE RINGS

0:10:36 > 0:10:38Hello?

0:10:38 > 0:10:41You've just activated a virus on your laptop.

0:10:41 > 0:10:46How much is it worth to get your files back?

0:10:46 > 0:10:49Erm... don't know.

0:10:49 > 0:10:52- How much do you have?- Nothing.

0:10:52 > 0:10:54You want to lose your files?

0:10:54 > 0:10:57- I can activate it from here. - I haven't got any cash on me.

0:10:57 > 0:11:00If you do not put at least £200

0:11:00 > 0:11:04into that envelope and hand it to a courier within 15 minutes,

0:11:04 > 0:11:07you're going to lose all of your files.

0:11:07 > 0:11:09Do you want the code? Yes or no?

0:11:09 > 0:11:12Well, I want the code, but I don't have any money on me.

0:11:12 > 0:11:16The mark is clearly shocked, but if he doesn't have the money,

0:11:16 > 0:11:17there's not much he can do.

0:11:17 > 0:11:21- Do you want me to hang up on you?- No.

0:11:21 > 0:11:23Do you want your files? Yes or no?

0:11:23 > 0:11:26Yes. I haven't got any cash on me.

0:11:26 > 0:11:29He's been put in an impossible situation.

0:11:29 > 0:11:32He'd better think about getting hold of some cash.

0:11:32 > 0:11:37I'm going to call you back in five minutes. If you don't have cash, you will not get the code.

0:11:37 > 0:11:39OK. OK, bye.

0:11:39 > 0:11:42- Rob?- The panicked mark puts in a call to his boss.

0:11:42 > 0:11:45Oh, my God. Well, basically, this is what happened.

0:11:45 > 0:11:50I've clicked on Budget Report, this thing's come up and it says, "Enter unlock code".

0:11:50 > 0:11:54There was an envelope on the seat next to me and saying "Answer the phone now".

0:11:54 > 0:11:57So, this guy rung and it said that if I don't give him £200

0:11:57 > 0:12:00in 15 minutes he's going to delete everything on the computer.

0:12:00 > 0:12:03The boss tells him to protect the work files and pay

0:12:03 > 0:12:06whatever the mysterious man on the phone is demanding.

0:12:06 > 0:12:09OK. OK, I will do. OK.

0:12:09 > 0:12:11Bye.

0:12:11 > 0:12:14Hand shaking, he calls back the stranger.

0:12:14 > 0:12:17- Do you want the code? Yes or no? - Yes, please.

0:12:17 > 0:12:19- What money do you have?- I can...

0:12:19 > 0:12:21I'll have to get it out.

0:12:21 > 0:12:24So he really doesn't have any money on him.

0:12:24 > 0:12:29But if he wants to save his important business data, he'd better get some fast.

0:12:29 > 0:12:31You've only got ten minutes left.

0:12:38 > 0:12:40Now, where's a cash point when you need one?

0:12:57 > 0:13:00Do you have the money? Yes or no?

0:13:00 > 0:13:02So he's got the money.

0:13:02 > 0:13:04Now what?

0:13:04 > 0:13:07In the foyer, you will see a courier.

0:13:07 > 0:13:09You will put the phone and £200

0:13:09 > 0:13:11into the envelope and give it to the courier.

0:13:14 > 0:13:18Give him everything. He will give you a package with the code in it.

0:13:19 > 0:13:23With time running out on the clock, the mark does as he's told.

0:13:23 > 0:13:28He hands the envelope containing the phone and the money to the waiting courier.

0:13:28 > 0:13:32In return, he gets a different envelope containing the code.

0:13:32 > 0:13:37He then wastes no time punching it in and saving the files on his computer.

0:13:40 > 0:13:44That's one relieved but bewildered young man trying to catch his breath

0:13:44 > 0:13:47and wondering what on earth just happened.

0:13:47 > 0:13:54The answer lies in a good deed he did for a complete stranger just a little earlier that morning.

0:13:56 > 0:13:59As he was sitting in the cafe, the mark was completely unaware

0:13:59 > 0:14:03he'd caught the eye of a lady who was also here on business,

0:14:03 > 0:14:05but of a more criminal kind.

0:14:05 > 0:14:10Jess was here looking for a mark with a laptop connected to the internet.

0:14:15 > 0:14:18As she approached the mark from behind,

0:14:18 > 0:14:24Jess secretly slipped the envelope with the phone on to the next seat, within earshot but out of his sight.

0:14:24 > 0:14:29Sorry, I've just seen you've got the internet. Do you mind if I just check my train times on it?

0:14:29 > 0:14:32- Erm, that's fine. - Is that OK?- Yeah, that's fine.

0:14:32 > 0:14:34Thank you. Cheers. My train's been delayed

0:14:34 > 0:14:36by about three hours, so do you mind if I...?

0:14:36 > 0:14:38- Oh, yeah, that's fine.- Thank you.

0:14:38 > 0:14:41She turned the laptop so he couldn't see the screen.

0:14:41 > 0:14:45- Where you going?- Brighton. - Three hours is a long delay just for Brighton.

0:14:45 > 0:14:46It's ridiculous, isn't it?

0:14:46 > 0:14:50And she wasn't really interested in travel information.

0:14:50 > 0:14:54She actually visited a website set up by the hustlers and downloaded

0:14:54 > 0:14:59a piece of software, a virus set to activate a couple of minutes later.

0:14:59 > 0:15:02Oh, I don't know if I've just taken your thing away.

0:15:02 > 0:15:04I've only got an hour to wait. That's great.

0:15:04 > 0:15:06- Thank you very much.- No problem.

0:15:06 > 0:15:12- Cheers.- And with that, the mark's fate was sealed.

0:15:12 > 0:15:15As Jess left the building...

0:15:15 > 0:15:21another hustler was keeping a keen eye on the mark, waiting for the virus screen to pop up.

0:15:23 > 0:15:25PHONE RINGS

0:15:34 > 0:15:37- Hello?- You just activated a virus on your laptop.

0:15:37 > 0:15:40Paul disguised his voice with an easily-available

0:15:40 > 0:15:45Smartphone application, and the race against the clock was on.

0:15:45 > 0:15:46On his way out to get cash,

0:15:46 > 0:15:50the mark didn't notice the courier already waiting in reception.

0:15:52 > 0:15:55And on his return, he didn't have time to question him,

0:15:55 > 0:15:59because he was too worried about unlocking the computer.

0:15:59 > 0:16:03Just as well, because this is no ordinary courier.

0:16:05 > 0:16:09It was Alex, and he didn't even need a bike,

0:16:09 > 0:16:13because he was here with Jess in the hustle van.

0:16:13 > 0:16:17A few moments later, Paul also joined the party,

0:16:19 > 0:16:22and along with the mark's £200 they were gone.

0:16:22 > 0:16:26When I saw the fact that it was in an envelope, that's when I really started to panic.

0:16:26 > 0:16:30It was company records on there, and I thought if I'd have lost them then

0:16:30 > 0:16:33I certainly would have been fired, yeah.

0:16:33 > 0:16:35I just didn't really have time to think properly.

0:16:35 > 0:16:38It was all quite time pressurised.

0:16:40 > 0:16:44In this scam, Jess used her charms to infect the mark's laptop,

0:16:44 > 0:16:47but normally a virus would arrive on an e-mail.

0:16:47 > 0:16:49Be warned, that e-mail could be made to look

0:16:49 > 0:16:53like it comes from somebody that you already know and trust.

0:16:53 > 0:16:58It would then lock out your computer completely or it would encrypt all of your files,

0:16:58 > 0:17:02forcing you to pay the ransom if you wanted to retrieve all your data.

0:17:02 > 0:17:08What you have here is potentially disastrous. All your personal data, all your company data can be hacked.

0:17:08 > 0:17:11If somebody asks you for money because they've hacked into your

0:17:11 > 0:17:15computer, the first thing you should do is dial 999 and get the police to come.

0:17:15 > 0:17:17You are the victim of extortion.

0:17:17 > 0:17:19Get the police there quickly.

0:17:28 > 0:17:29Earlier today,

0:17:29 > 0:17:33Matt Willis entered a jeweller's dressed as a security engineer

0:17:33 > 0:17:35and secretly filmed the shop worker

0:17:35 > 0:17:37entering his alarm code.

0:17:37 > 0:17:41Do you mind if I have a look at your keys to see if we can put the chips on them?

0:17:41 > 0:17:44Meanwhile, Alex got video footage of the front-door keys,

0:17:44 > 0:17:47giving him all the information he needed to get duplicates made.

0:17:47 > 0:17:50So, we'll send a quote in as soon as we can.

0:17:50 > 0:17:51But any good jewellers

0:17:51 > 0:17:54keep their valuables locked in a safe overnight,

0:17:54 > 0:17:56so what are the hustlers planning?

0:17:56 > 0:18:01And what lies in store for guest hustler Matt in...

0:18:01 > 0:18:04the jewellery store heist part two?

0:18:07 > 0:18:11It's several hours since Matt and Alex visited the store.

0:18:11 > 0:18:15All the shops on this high street have closed for the night,

0:18:15 > 0:18:18but there's an official-looking security man

0:18:18 > 0:18:21from the local council keeping an eye on things.

0:18:25 > 0:18:31Nobody gives him a second glance as he lets himself into the jewellery store with the front-door keys.

0:18:37 > 0:18:39And the burglar alarm is no obstacle,

0:18:39 > 0:18:42as he knows the PIN code to disarm it,

0:18:42 > 0:18:45thanks to Matt's footage recorded earlier.

0:18:45 > 0:18:49Now that Paul is safely in the shop, he takes a minute

0:18:49 > 0:18:52to rig some hidden cameras in the back rooms.

0:18:52 > 0:18:55He's all set.

0:18:55 > 0:18:57Paul will now make a phone call

0:18:57 > 0:18:59to the last person in the world you would expect...

0:18:59 > 0:19:04Hi there. Am I speaking to the owner/operator of Mercedes Jewellery?

0:19:04 > 0:19:07- ..the store's manager. - Hi, my name's Officer Marks.

0:19:07 > 0:19:10I'm from the council security project.

0:19:10 > 0:19:12I'm at your store. I found the front door open

0:19:12 > 0:19:16and the inside gate open, and all the lights are on.

0:19:16 > 0:19:20Everything seems to be in order, but if you could come down

0:19:20 > 0:19:23and perhaps lock up, I would advise it.

0:19:23 > 0:19:25All right, thank you. Thank you. Bye.

0:19:25 > 0:19:28It may seem that Paul asking the shop supervisor to join him

0:19:28 > 0:19:35during the scam is a bad idea, but the hustlers have a plan.

0:19:35 > 0:19:37Whilst the second hustler of the day

0:19:37 > 0:19:40helps himself to the complimentary chocolates,

0:19:40 > 0:19:43one very agitated supervisor is racing back to the shop.

0:19:53 > 0:19:55Who are you? Your name?

0:19:56 > 0:19:58Lloyd...? Campbell?

0:19:58 > 0:19:59Mr Campbell?

0:20:00 > 0:20:02- Come on in.- What you doing in here?

0:20:02 > 0:20:04Well, we found the place wide open.

0:20:04 > 0:20:06- Why are the lights on? - It's not wide open.

0:20:06 > 0:20:07- See this chair?- Eh?

0:20:07 > 0:20:11This chair here had this jammed open, and that was just sitting wide open.

0:20:11 > 0:20:16The police have been called. They're saying it's scenes of crime.

0:20:16 > 0:20:18It doesn't look like anything's happened, to be honest.

0:20:18 > 0:20:20I've had a little walk through.

0:20:20 > 0:20:22Is there anything missing in the back, or...?

0:20:24 > 0:20:26All of these lights were on.

0:20:26 > 0:20:29This door was open. There's a lock at the top there.

0:20:29 > 0:20:31Oh, there we go.

0:20:31 > 0:20:33No, I'm council security.

0:20:33 > 0:20:37Yeah they're on their way. Are Scenes of Crime on their way, or what?

0:20:37 > 0:20:40They certainly are.

0:20:40 > 0:20:44In face, Alex and Matt have been waiting just down the road,

0:20:44 > 0:20:47parked out of view, since Paul arrived.

0:20:47 > 0:20:49As the mark already met them earlier,

0:20:49 > 0:20:53they mustn't be recognised or the scam will be blown.

0:20:53 > 0:20:58But these forensic outfits give them the perfect excuse to cover their faces.

0:20:59 > 0:21:01Here they are.

0:21:08 > 0:21:10- Hi there. - Hi. How are you?- All right.

0:21:10 > 0:21:12- Hello.- Is Officer Richards there?

0:21:12 > 0:21:15- He's on his way. - He thinks there's nothing taken.

0:21:15 > 0:21:17So I don't know if you want to go ahead or not.

0:21:17 > 0:21:19Oh, that's handy.

0:21:19 > 0:21:20- Yeah.- We'll do a sweep.

0:21:20 > 0:21:21What time did you lock up?

0:21:23 > 0:21:26OK. How many entrances? How many exits?

0:21:26 > 0:21:29That's Alex recording evidence on camera,

0:21:29 > 0:21:32and Matt is starting to dust for prints.

0:21:32 > 0:21:35Is there another entrance to here?

0:21:35 > 0:21:37There's a side door. Is that OK?

0:21:37 > 0:21:38Is the side door all right?

0:21:41 > 0:21:43Anything here that could have been taken?

0:21:46 > 0:21:48The safes?

0:21:48 > 0:21:51That's right, the safe.

0:21:51 > 0:21:54That's what the hustlers have come here for.

0:21:54 > 0:21:56They may have let themselves in the front door,

0:21:56 > 0:22:00but only the mark has the code to get inside several inches

0:22:00 > 0:22:02of solid, reinforced metal.

0:22:02 > 0:22:05He makes sure to block everyone's view of the key pad.

0:22:05 > 0:22:10All as it should be, full of money and jewellery.

0:22:10 > 0:22:15It seems like the hustlers have missed their chance to get the safe's code.

0:22:15 > 0:22:17Wrong. That's no

0:22:17 > 0:22:20ordinary camera Alex is holding.

0:22:20 > 0:22:23It's actually an infrared heat-sensitive camera.

0:22:23 > 0:22:25Now the mark is out of the room,

0:22:25 > 0:22:28Alex takes a closer look at the safe door.

0:22:28 > 0:22:33He can see the heat signature of the mark's fingers on the key pad.

0:22:33 > 0:22:39The position and the intensity of the white dots tell him which keys have been pushed and in which order.

0:22:41 > 0:22:45But it's not much use with the mark standing right next to him.

0:22:47 > 0:22:50Excuse me, Mr Campbell, is this supposed to be

0:22:50 > 0:22:52- on the floor over here?- What's that?

0:22:52 > 0:22:55Over to Paul and Matt to distract him.

0:22:55 > 0:22:57Everything in the window is in place,

0:22:57 > 0:23:03- but on the floor...- This is Alex's chance, but he's got to be quick.

0:23:03 > 0:23:04It's the only thing out of place?

0:23:04 > 0:23:07Punches in the code and gets to work.

0:23:10 > 0:23:13It's weird. They didn't even use that to hold this open.

0:23:13 > 0:23:18But then, disaster. The mark is coming straight back.

0:23:18 > 0:23:21Alex is up to his elbows in the safe.

0:23:21 > 0:23:24Matt is dusting for prints in the doorway.

0:23:24 > 0:23:28He's now the only person stopping the mark walking through.

0:23:28 > 0:23:31If Alex gets caught with his hands in the safe,

0:23:31 > 0:23:33this scam will turn very ugly.

0:23:36 > 0:23:38Done.

0:23:38 > 0:23:41Now to get out of here.

0:23:41 > 0:23:45Matt's role is crucial for the getaway.

0:23:45 > 0:23:48He's going to turn this jeweller's

0:23:48 > 0:23:51into an even more serious crime scene.

0:23:51 > 0:23:56He heads into the back room armed with a bottle of fake blood, which he sprays around the bathroom.

0:24:05 > 0:24:07Now to report his gruesome discovery.

0:24:07 > 0:24:11- I told him this door was open.- It was actually...- I found some blood.

0:24:11 > 0:24:14There's quite a considerable amount of blood back here.

0:24:14 > 0:24:19- We need to get a detective. We need the blood test kits, as well.- Where?

0:24:19 > 0:24:21Through there. Bathroom.

0:24:21 > 0:24:25This is no longer just a break-in.

0:24:25 > 0:24:29All this blood calls for a full forensic lock-down of the scene of crime.

0:24:37 > 0:24:40(BLEEP) What do you want to do about that?

0:24:40 > 0:24:44- Well, we need to get the blood kit, sir.- Don't touch anything.

0:24:44 > 0:24:50The first step in securing any forensic evidence is to take everyone's fingerprints...

0:24:50 > 0:24:53We need to get the blood kits. That's the first thing we need to deal with.

0:24:53 > 0:24:56Also, we need to fingerprint yourself and the gentleman,

0:24:56 > 0:24:58just to... Then we start dusting.

0:25:00 > 0:25:04..though the mark doesn't seem too thrilled at the idea.

0:25:07 > 0:25:10I will get you the ID. I'll need to get...

0:25:10 > 0:25:11Don't forget your ID, yeah?

0:25:14 > 0:25:17Alex and Matt go out to the van to get their fingerprinting kit,

0:25:17 > 0:25:21taking with them the entire contents of the safe.

0:25:21 > 0:25:24The mark is back in the office,

0:25:24 > 0:25:29so Paul takes his chance to get out and into the van.

0:25:32 > 0:25:36In a matter of seconds, these scene-of-crime officers

0:25:36 > 0:25:37have left the crime scene.

0:25:40 > 0:25:44(BLEEP). I can't believe that.

0:25:55 > 0:25:57What the (BLEEP) hell?

0:25:57 > 0:26:01Suddenly all on his own, the mark phones the store's owner again.

0:26:05 > 0:26:06Hello? Hello, Lloyd?

0:26:07 > 0:26:10I've had (BLEEP) people all over the place.

0:26:10 > 0:26:12(BLEEP) people in white suits come in here.

0:26:12 > 0:26:14Oh, you're joking?

0:26:14 > 0:26:16No. No, they claimed to be Old Bill, but...

0:26:22 > 0:26:25- Everything all right here? - I've just looked in there.- And...?

0:26:25 > 0:26:29The owner naturally wants to make sure all his well with his safe.

0:26:29 > 0:26:31- Oh, (BLEEP).- Oh, no!

0:26:31 > 0:26:36No! I don't believe that. I just opened it up meself.

0:26:36 > 0:26:38It was all in there!

0:26:38 > 0:26:41I (BLEEP) knew they weren't the Old Bill. I knew it.

0:26:41 > 0:26:44You've just been scammed. You've been scammed.

0:26:47 > 0:26:50How the (BLEEP) did they get in?

0:26:50 > 0:26:53- The safe's...- Yeah, I've just opened the safe

0:26:53 > 0:26:56and what was in the safe is now not in the safe.

0:26:56 > 0:26:58Money and jewellery. Yeah.

0:26:58 > 0:27:00Lots of.

0:27:00 > 0:27:03My heart is literally still racing through my chest.

0:27:03 > 0:27:06I could feel it beating against my T-shirt.

0:27:06 > 0:27:08I really, really (BLEEP) my pants, you know?

0:27:08 > 0:27:11Like, I mean, I really started to really get really scared.

0:27:11 > 0:27:13My hands were trembling.

0:27:13 > 0:27:14They got into the door,

0:27:14 > 0:27:17and then me and Alex were in there and Alex was getting stuff out.

0:27:17 > 0:27:20He started to walk back towards me!

0:27:20 > 0:27:23I was, like, "Oh, my God, he's going to walk in here!"

0:27:23 > 0:27:25And they told me, like, "If he comes near, you've got to

0:27:25 > 0:27:28"not let him get in the room until Alex can

0:27:28 > 0:27:31"get the case together," so I was, like, "Man, am I going

0:27:31 > 0:27:33to have to tell this guy he cannot come in here?"

0:27:35 > 0:27:38The mark is faced with a very convincing situation here

0:27:38 > 0:27:41and is given no time to think things through.

0:27:41 > 0:27:43Always protect your alarm code.

0:27:43 > 0:27:45Never enter it in the presence of strangers

0:27:45 > 0:27:49and never let anyone handle your keys that you don't know and trust.

0:27:49 > 0:27:53And if a stranger is standing in the middle of your locked-up store,

0:27:53 > 0:27:55then you should be dialling 999.

0:28:14 > 0:28:17Subtitles by Red Bee Media Ltd

0:28:17 > 0:28:20Email subtitling@bbc.co.uk