Are You Being Served?

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0:00:20 > 0:00:27What do Mollie Sugden, Joanna Lumley, EastEnders and the Munich Olympics have in common?

0:00:27 > 0:00:29Guessed it?

0:00:29 > 0:00:33# ..Perfumery, Stationery and Leather Goods... #

0:00:33 > 0:00:37Yes. The answer is Are You Being Served?

0:00:39 > 0:00:43We're off on a journey through 40 years of comedy -

0:00:43 > 0:00:48charting the careers of the best of the golden age of sitcom.

0:00:48 > 0:00:52From Hancock's Half Hour to 'Allo 'Allo and beyond.

0:00:54 > 0:00:57Are You Being Served was born when, in 1969,

0:00:57 > 0:01:04BBC comedy producer David Croft met fellow writer Jeremy Lloyd for the first time.

0:01:04 > 0:01:11Our story begins when Lloyd was known for playing chinless toffs on an American comedy show.

0:01:11 > 0:01:14# Here comes the Judge Here comes the Judge

0:01:14 > 0:01:17# Order in the courtroom Here comes the Judge. #

0:01:17 > 0:01:20Dan Rowan and...Dick Martin.

0:01:20 > 0:01:28After Rowan And Martin's Laugh-in, Lloyd fell in love with an English rose and said goodbye to America.

0:01:28 > 0:01:32Really I think what persuaded me to write Are You Being Served?

0:01:32 > 0:01:36was Joanna Lumley, my friend and ex-wife, said,

0:01:36 > 0:01:41"You've run out of money, you've come back from America.

0:01:41 > 0:01:44"Why not write about something you really know about?

0:01:44 > 0:01:49"How about your time at Simpson's in Piccadilly?"

0:01:51 > 0:01:55Meanwhile, David Croft was producing a show

0:01:55 > 0:01:59as influential in Britain as Laugh-in was in America.

0:01:59 > 0:02:02I am wearing a toupee.

0:02:04 > 0:02:06A wig, if that makes it any clearer.

0:02:06 > 0:02:12So if any of you want a good laugh, at my expense, now's your chance.

0:02:13 > 0:02:15Cos I'm going to show it to you.

0:02:20 > 0:02:24While Dad's Army was going from strength to strength,

0:02:24 > 0:02:29It's Awfully Bad For Your Eyes, Darling needed expert help.

0:02:29 > 0:02:33David Croft worked on the scripts and met Jeremy Lloyd,

0:02:33 > 0:02:36appearing with wife Joanna Lumley.

0:02:36 > 0:02:41The Croft and Lloyd partnership was to last longer than the marriage.

0:02:43 > 0:02:45I think, while we were doing that,

0:02:45 > 0:02:48he told me of a show in a department store.

0:02:48 > 0:02:53In fact, he had written it as a gentleman's department

0:02:53 > 0:02:56because he had experience of that.

0:02:56 > 0:03:00I thought it'd be fun for them to share the department,

0:03:00 > 0:03:05so there was conflict, and Are You Being Served? was born.

0:03:05 > 0:03:08The pilot script was written in three days.

0:03:08 > 0:03:13For Jeremy, it was easier than measuring inside legs for a living,

0:03:13 > 0:03:16though not always as pleasurable.

0:03:16 > 0:03:21- The lift operator should be here to help us move. - Never mind! Come along.

0:03:26 > 0:03:29- Oh, Miss Brahms!- What? - Pull your skirt down!

0:03:29 > 0:03:34Some of them were at Simpson's, yes. The Captain Peacocks were there.

0:03:34 > 0:03:37Mrs Slocombes were in a department.

0:03:37 > 0:03:43Slightly more upmarket Mrs Slocombes but the same. Mr Humphries was there.

0:03:43 > 0:03:47Croft and Lloyd found their perfect Captain Peacock

0:03:47 > 0:03:51in an actor displaying his tail feathers in Steptoe And Son

0:03:51 > 0:03:55and Hancock's most famous half hour.

0:03:55 > 0:03:59- Do you come here often? - This is my 12th time.

0:03:59 > 0:04:01There's no need to boast!

0:04:01 > 0:04:05- How much did you give to the Arab refugees?- Oh, really!

0:04:05 > 0:04:09Come on. You're shouting about how much blood you've given.

0:04:09 > 0:04:13- How much did you give to refugees? - I gave £5.

0:04:14 > 0:04:17Oh, well, there you are. I mean...

0:04:17 > 0:04:21'I was known as a useful type, you know.

0:04:21 > 0:04:23'I'd do one episode of that.'

0:04:23 > 0:04:27I didn't make a fortune but worked regularly -

0:04:27 > 0:04:29supporting my wife and daughter.

0:04:31 > 0:04:34But then, Are You Being Served? came along.

0:04:34 > 0:04:40Suddenly Frank Thornton disappears and there's Captain Peacock.

0:04:40 > 0:04:44I'm afraid the whole occasion just...overcame us.

0:04:44 > 0:04:47Can we have a little more decorum, please?

0:04:48 > 0:04:55In 1962, David Croft's first comedy caper was Hugh And I, with Terry Scott and Hugh Lloyd.

0:04:55 > 0:04:58The girl in the crash helmet

0:04:58 > 0:05:01would soon own the most famous pussy in comedy.

0:05:01 > 0:05:04- We're going to the coast.- Brighton?

0:05:04 > 0:05:07Nothing so common.

0:05:07 > 0:05:09Hove.

0:05:09 > 0:05:14I thought Mollie'd be marvellous as the frosty lady behind the counter.

0:05:14 > 0:05:17People come in for that reason -

0:05:17 > 0:05:21you know them and they'll make a great job of it.

0:05:21 > 0:05:27He said, "Oh, there's something we've written with you in mind."

0:05:27 > 0:05:29I said, "Ooh, what is it?" He said,

0:05:29 > 0:05:33"You'll know. You'll get the script quite soon."

0:05:33 > 0:05:37In about two weeks I got Are You Being Served?

0:05:38 > 0:05:44From the DM stroke CR to FW stroke L&GD stroke SP, RE: T.

0:05:44 > 0:05:48Captain Peacock? What language are you speaking?

0:05:48 > 0:05:52After the old battleaxe, the handsome hunk.

0:05:52 > 0:05:56Rummaging around in the ITV hit The Dustbinmen,

0:05:56 > 0:05:59Croft got his hands on Trevor Bannister.

0:05:59 > 0:06:02- Hey, Mam!- What?- The Dustbinmen!

0:06:03 > 0:06:08It was enormously popular - 21.5 million viewers on its first episode

0:06:08 > 0:06:11and maintained that for 21 episodes.

0:06:11 > 0:06:17Never been done before or since. It's in the Guinness Book Of Records.

0:06:17 > 0:06:19I'm like Winston Churchill, you see.

0:06:19 > 0:06:23Naturally brilliant, but no good at exams.

0:06:23 > 0:06:25Or, to put it another way...

0:06:25 > 0:06:31- I'm just ignorant.- Mr Breathing, I don't care about ignorance.

0:06:31 > 0:06:34Give us a bit of pigging bliss!

0:06:34 > 0:06:39I went down to the famous Gerry's club, which is where all of us go,

0:06:39 > 0:06:44and I bumped into a man called David Croft whom I'd not met before.

0:06:44 > 0:06:51He said, "I'm glad I've met you. I have a script for a pilot and I want you to do it."

0:06:51 > 0:06:53I said, "Oh, well. Great, fine."

0:06:53 > 0:06:57I read it and, er...thought it very amusing.

0:06:57 > 0:07:00Croft added little-known actors Nicholas Smith,

0:07:00 > 0:07:04John Inman and Wendy Richard to make the gang complete.

0:07:04 > 0:07:11The pilot was recorded and they waited for Are You Being Served? to debut in the Comedy Playhouse.

0:07:11 > 0:07:16If the ratings were good, and the management liked it, it was on.

0:07:16 > 0:07:18The BBC didn't like the pilot.

0:07:18 > 0:07:23They disliked it so much, that when the series of short plays

0:07:23 > 0:07:28called Comedy Playhouse was on, they didn't show it.

0:07:28 > 0:07:33And then they had a disaster at the Olympic Games in Munich,

0:07:33 > 0:07:36where there was a terrible tragedy.

0:07:36 > 0:07:40They suddenly had blank screens, they needed something,

0:07:40 > 0:07:44and somebody reached for the nearest show - Are You Being Served?

0:07:44 > 0:07:51They put it on, 19 million people saw it and sufficient numbers of them absolutely loved it.

0:07:51 > 0:07:54And we took off from that.

0:07:55 > 0:08:00It got such a reaction, they said, "We'll book this one for a series."

0:08:00 > 0:08:02And that was it.

0:08:02 > 0:08:05But that wasn't quite it.

0:08:05 > 0:08:10The BBC were unsure about giving Grace Brothers their custom.

0:08:10 > 0:08:13One of the staff was causing a problem.

0:08:13 > 0:08:16- Camping! - I beg your pardon...

0:08:16 > 0:08:19Bill Cotton, running the BBC, said,

0:08:19 > 0:08:22"The show's wonderful, get rid of the poof."

0:08:22 > 0:08:25And I thought, which one's that? "John Inman."

0:08:25 > 0:08:31I said, "He's a sissy. He's a bit of a mother's boy and he walks funny."

0:08:31 > 0:08:36But it never occurred to me that he was overtly a homosexual.

0:08:41 > 0:08:47I said, "Bill, there's no show without a poof. It's vital."

0:08:47 > 0:08:52And David is reputed to have said, "Well, if the poof goes, I go!"

0:08:52 > 0:08:55The poof stayed.

0:08:55 > 0:08:59The poof stayed, Are You Being Served? opened for business

0:08:59 > 0:09:04and audiences flocked to it like the first day of the Harrods sale.

0:09:04 > 0:09:10There was no honeymoon period before we really got up and running on the first series after the pilot.

0:09:10 > 0:09:16Sometimes you get a mix of actors and it might take them two series,

0:09:16 > 0:09:19even longer when you've got a largish cast,

0:09:19 > 0:09:23for them to really know each other, to trust each other.

0:09:23 > 0:09:26And...that wasn't the case with us.

0:09:26 > 0:09:32- Morning Mrs Slocombe, Miss Brahms. - Captain Peacock.- One minute late.

0:09:32 > 0:09:38You're lucky to have me at all, Captain Peacock. I had to thaw me pussy out before I came.

0:09:38 > 0:09:44When they came to a scene they knew how to work on it, to rehearse it,

0:09:44 > 0:09:47where the laughs were, timing.

0:09:47 > 0:09:51It took 70 million years to build resources of coal and oil.

0:09:51 > 0:09:56- In the space of 70 short years, man has ravished them.- Typical of men!

0:09:57 > 0:10:00The fact is, we cannot get enough.

0:10:00 > 0:10:02BOTH: True.

0:10:02 > 0:10:07They knew how to play an audience and hear the reaction

0:10:07 > 0:10:12and it's a great art. They were absolute masters at it.

0:10:12 > 0:10:17Keeping men interested in shopping was Wendy Richard as Miss Brahms.

0:10:17 > 0:10:20Leggy, lippy - a saucy seaside postcard come to life.

0:10:20 > 0:10:23You've got a problem there.

0:10:23 > 0:10:29- Well, you men should know. - We haven't got the same problem.

0:10:29 > 0:10:33I remember at work saying something about, "I'm the sex symbol"

0:10:33 > 0:10:36and John Inman said, "No, it's me."

0:10:36 > 0:10:40And I believed him. But, if you saw the fan mail and stuff I got...

0:10:40 > 0:10:44I was so thick - Wendy, not Miss Brahms -

0:10:44 > 0:10:50that I didn't realise, you know, to a load of Americans and other chaps,

0:10:50 > 0:10:54Miss Brahms really was quite a sex symbol.

0:10:54 > 0:10:56And I never realised.

0:10:56 > 0:11:02Wendy had previously been in ITV's Please Sir! and On The Buses

0:11:02 > 0:11:07and was also the first Essex girl in ancient Rome.

0:11:07 > 0:11:10Soppia! Please! Leave him alone, the young master.

0:11:10 > 0:11:16I know where he hasn't been. Now, find your straws and get out.

0:11:16 > 0:11:20- I've still got them on. - Straws, not drawers!

0:11:22 > 0:11:25Ooh, she is common! She really is.

0:11:25 > 0:11:29- Oh, you mean those straws. - Straws, yes. Come on, then.

0:11:29 > 0:11:33- Here you are. Having another raffle? - What?- Raffle.- Yes.

0:11:33 > 0:11:38This time you aren't the prize! Oh, dear, poor soul.

0:11:40 > 0:11:43What a weight to carry all day.

0:11:43 > 0:11:47Wendy had also appeared in Dad's Army and The Likely Lads.

0:11:47 > 0:11:52Her earliest link with Croft was an episode of Hugh And I, now lost.

0:11:52 > 0:11:57It began her comedy partnership with Mollie Sugden.

0:11:57 > 0:12:02I think it was probably one of her first jobs. She was very young.

0:12:02 > 0:12:06And, er...so we had a little basis to start with.

0:12:06 > 0:12:10She was wonderful to be behind the counter with.

0:12:10 > 0:12:14We spent a lot of time behind that counter.

0:12:14 > 0:12:21Mostly, if you're not doing a scene on television, you just go away and chat.

0:12:21 > 0:12:24You couldn't in Are You Being Served?,

0:12:24 > 0:12:29because there was a chance they would see you in the background.

0:12:29 > 0:12:36You had to be behind the counter. I can't think of anyone I'd rather be behind a counter with than Wendy.

0:12:36 > 0:12:41She was so interesting, and fascinating, and, er...great fun.

0:12:41 > 0:12:47So...and there was a slight mother and daughter feeling about it.

0:12:47 > 0:12:50There still is a bit.

0:12:51 > 0:12:53I-I still...worry about her and...

0:12:54 > 0:12:57..want the best for her.

0:12:57 > 0:13:02By the third series the show had entered the national consciousness

0:13:02 > 0:13:06and workplaces would ring with, "I'm free!"

0:13:06 > 0:13:12Everyone had a favourite. A number rooted for big-ears in the office.

0:13:12 > 0:13:15- Everything down, Miss Ainsworth? - I've taken it down.

0:13:15 > 0:13:19"Knock, knock. I believe you wanted a word.

0:13:19 > 0:13:22"I've been waiting, Mr Grainger.

0:13:22 > 0:13:24"Do you recognise this book?

0:13:24 > 0:13:29"Yes. Take everything down, Miss Ainsworth. I've taken it down."

0:13:30 > 0:13:33Don't put down what YOU say!

0:13:34 > 0:13:38- Shall I put that down?- No! Let's start again.

0:13:38 > 0:13:43The thing about Rumbold, I read the first script and thought, he's an eager idiot.

0:13:43 > 0:13:47He misunderstands everything. He's also devious.

0:13:47 > 0:13:54Like many of the cast, Nicholas Smith was no stranger to comedy when David Croft came calling.

0:13:54 > 0:13:59He'd been in Doctor In The House, Up Pompeii and The Liver Birds

0:13:59 > 0:14:05and had perfect preparation for Rumbold on The Frost Report.

0:14:06 > 0:14:12The council has decided to advance a grant to improve your property.

0:14:12 > 0:14:16You're going to have a row of pylons across your vegetable patch.

0:14:16 > 0:14:23He thought hard about Are You Being Served? So pin your ears back for Mr Rumbold's theory of comedy.

0:14:23 > 0:14:27It's extremely difficult, I think, in modern society

0:14:27 > 0:14:32to write comedy either for theatre or television or films,

0:14:32 > 0:14:38because most comedy is based on there being rules you can't break.

0:14:39 > 0:14:43I think I should tell you, Sir, we're not doing the dance.

0:14:43 > 0:14:47- But you've got to. - The answer is no.

0:14:47 > 0:14:51You've got to find a situation where there are rules.

0:14:51 > 0:14:55If I topple, I'll drag you with me. You get nowhere without a reference.

0:14:55 > 0:14:59- The men are behind me, Sir.- True.

0:14:59 > 0:15:05Nicholas is right. Take away the funny costumes and Bavarian Oompah band

0:15:05 > 0:15:11and Are You Being Served? Is a comedy of manners in an institution.

0:15:11 > 0:15:16Add some catchphrases and pussy jokes...and fame awaits.

0:15:16 > 0:15:18I was decorating my bathroom.

0:15:20 > 0:15:22Er...when it first happened and...

0:15:22 > 0:15:29I went for some thinners, for some turpentine, to Woolworth's in Portobello Road.

0:15:29 > 0:15:31I lived in Notting Hill Gate, then.

0:15:31 > 0:15:35I was attacked by several ladies with prams screaming,

0:15:35 > 0:15:41"There he is!" It went in a phase. It was, that's him from the shop,

0:15:41 > 0:15:45that's Mr Humphries and then, thank God, it went to -

0:15:45 > 0:15:47Ooh, look, there's John Inman.

0:15:47 > 0:15:53It was a great success and at one time we had over 20 million viewers.

0:15:53 > 0:15:57When it's on now there are younger viewers who enjoy it.

0:15:57 > 0:16:05By 1977, Are You Being Served? was so successful that the obligatory movie of the hit series was made.

0:16:05 > 0:16:11The comedy connections start shooting off in all directions as the stars get their own shows.

0:16:11 > 0:16:17John Inman was lured to ITV with his own show and new character.

0:16:17 > 0:16:19Well, sort of.

0:16:20 > 0:16:23And THIS is what I want.

0:16:23 > 0:16:27Hundreds on the assembly line. We must keep the wheels

0:16:27 > 0:16:31of this rock factory turning faster than ever!

0:16:31 > 0:16:35Turn the wheel and let's get cracking!

0:16:41 > 0:16:43Jeremy Lloyd and David Croft

0:16:43 > 0:16:48gave Mollie Sugden a star vehicle that sent her into space.

0:16:49 > 0:16:54Do you know, I still get letters saying, when will you do more?

0:16:54 > 0:16:58At my age! Can you imagine me floating about on a wire now?

0:17:06 > 0:17:12Come Back Mrs Noah was a good idea which David Croft had about, um...

0:17:12 > 0:17:15using, um...Mollie Sugden, basically,

0:17:15 > 0:17:20as a lady that won an atomic kettle in the year 2035

0:17:20 > 0:17:24and went to the British space station to investigate it,

0:17:24 > 0:17:29pressed a button and it took off with a bulb changer, two scientists

0:17:29 > 0:17:32and somebody else who couldn't do anything.

0:17:32 > 0:17:37We had great effects but only six shows cos the BBC didn't like it.

0:17:37 > 0:17:42- But of a shock to you, Mrs Noah. - It's a bit of a shock to all of us.

0:17:42 > 0:17:46I should think so - I've left a chicken in the oven!

0:17:46 > 0:17:51Come Back Mrs Noah shows Croft's unofficial repertory company.

0:17:51 > 0:17:54Ian Lavender from Dad's Army was the man in the specs.

0:17:54 > 0:17:59Co-stars Michael Knowles and Donald Hewlett were in Dad's Army,

0:17:59 > 0:18:04Are You Being Served? and in the 1988 comedy, You Rang M'Lord?

0:18:04 > 0:18:09They're best remembered as Ashwood and Reynolds in Croft's next hit.

0:18:09 > 0:18:11Teaming up with Jimmy Perry,

0:18:11 > 0:18:16It Ain't Half Hot Mum combined a forces setting with social comedy

0:18:16 > 0:18:20and gave us class warfare in the jungle.

0:18:20 > 0:18:21SHUT UP!

0:18:21 > 0:18:24The Army has its own hierarchy

0:18:24 > 0:18:26and everybody knows what it is.

0:18:26 > 0:18:30Is that the only hat you've got, Gunner?

0:18:31 > 0:18:34Yes, Sergeant Major. It's MO's orders.

0:18:34 > 0:18:39It protects me head from the sun. I've got very thin skull bones.

0:18:39 > 0:18:45- Well, you know why that is, don't you?- No.- You've got a huge brain.

0:18:45 > 0:18:48It's rubbing inside and wearing your head out.

0:18:48 > 0:18:53When you're on location and you have a lot of extras on the show,

0:18:53 > 0:18:58er...you find that the private extras gather in one section

0:18:58 > 0:19:04and the officers gather in another section... They're all extras!

0:19:04 > 0:19:08They sort of associate with their own rank.

0:19:09 > 0:19:13I say! These are working men's caps.

0:19:14 > 0:19:17I was in India, um...and Malaya

0:19:17 > 0:19:23and my partner Jimmy Perry ran a concert party for the royal artillery in India.

0:19:23 > 0:19:26- It was second nature. - Any complaints?

0:19:26 > 0:19:31- If I may say so - the diet is very monotonous.- Monotonous?

0:19:31 > 0:19:36Monday you had corned beef hash, Tuesday corned beef fritters.

0:19:36 > 0:19:39What's monotonous?

0:19:39 > 0:19:45- Not bad, Sir. The only trouble is they get the same thing every day. - It's as bad for us.

0:19:45 > 0:19:47I'm fed up with chicken.

0:19:47 > 0:19:52'Jimmy and David would observe people's mannerisms.'

0:19:52 > 0:19:57I remember an incident in Ain't Half Hot when Donald was in the Navy,

0:19:57 > 0:20:01during the war, and was chatting at my desk.

0:20:01 > 0:20:08He said, "I was in the Navy. I did training - the worst two weeks of my life before I was commissioned."

0:20:08 > 0:20:12A few weeks later, this was in the script.

0:20:12 > 0:20:19- When I was in ranks the food was uneatable - worst two weeks of my life.- Carry on!

0:20:19 > 0:20:24With material that close to hand, no wonder the hits kept coming.

0:20:24 > 0:20:29David Croft moved into the '80s with Oh, Happy Band and Hi De Hi.

0:20:29 > 0:20:33A kind of It Ain't Half Cold Mum in a holiday camp.

0:20:33 > 0:20:36Meanwhile, his protegee Mollie Sugden

0:20:36 > 0:20:40was larger than life in That's My Boy, which ran for six series -

0:20:40 > 0:20:43five more than John Inman's Take A Letter, Mr Jones.

0:20:43 > 0:20:47That was lucky because he was free to go down under

0:20:47 > 0:20:53and remake Are You Being Served? which couldn't live without him.

0:20:53 > 0:20:58The excuse was made that they couldn't find anybody camp enough.

0:20:58 > 0:21:02But, when I got there, that was totally untrue.

0:21:02 > 0:21:07Welcome, Mr Humphries. I'm Mr Dunkley I'm very proud of my floor.

0:21:07 > 0:21:11You've got a nice shine. What polish do you use?

0:21:11 > 0:21:16I wasted a lot of videotape because I couldn't remember their names.

0:21:16 > 0:21:21Having done so many episodes with Slocombe and Peacock,

0:21:21 > 0:21:24it was difficult to remember Crawford and Wagstaff.

0:21:24 > 0:21:31- Mrs Crawford and Miss Buxton, her junior.- May I say how pleased we are and I am unanimous in this

0:21:31 > 0:21:34and that goes for my assistant.

0:21:34 > 0:21:40Mr Bankovitch will be over you and Mr Randall will be under you.

0:21:40 > 0:21:42Just like being at home!

0:21:42 > 0:21:49At home, audiences hadn't taken to Oh, Happy Band but Hi De Hi, with its nostalgic setting,

0:21:49 > 0:21:53and familiar characters, became a ratings smash.

0:21:53 > 0:21:57# ..Off we go again... #

0:21:57 > 0:22:03I used to produce shows at Butlin's and Jimmy Perry was a redcoat.

0:22:03 > 0:22:06We knew all about the Butlin world

0:22:06 > 0:22:10and the structure of holiday camps.

0:22:10 > 0:22:13# Be sincere

0:22:14 > 0:22:19# In everything you do

0:22:20 > 0:22:27# Be sincere Is all I ask of you. #

0:22:27 > 0:22:29It was a world we knew well

0:22:29 > 0:22:32and we depicted it, I think.

0:22:35 > 0:22:39HI DE HI-I-I-I!

0:22:40 > 0:22:47So, between 1968 and 1982, David Croft and collaborators Jimmy Perry and Jeremy Lloyd

0:22:47 > 0:22:51had created Dad's Army, Are You Being Served?,

0:22:51 > 0:22:54It Ain't Half Hot Mum and Hi De Hi.

0:22:54 > 0:22:59That's four more sitcoms than most people manage in an entire career.

0:22:59 > 0:23:02But the question was, what next?

0:23:02 > 0:23:09We finished Are You Being Served? then we decided we'd write something sort of Upstairs Downstairs,

0:23:09 > 0:23:16and we had two days on that and we were just doing the downstairs part and I wasn't enjoying it.

0:23:16 > 0:23:18Either something's going or not.

0:23:18 > 0:23:22So I lay under the table to have a think and thought,

0:23:22 > 0:23:29what about the French Resistance? I phoned and he was in bed. I said, "I'm not enjoying what we're doing.

0:23:29 > 0:23:32"What about the French Resistance?"

0:23:32 > 0:23:35Oh, Rene!

0:23:35 > 0:23:37- Oh, Yvette!- At last we are alone!

0:23:37 > 0:23:40Hold me! Kiss me!

0:23:40 > 0:23:42Oh!

0:23:43 > 0:23:46It seems so very long.

0:23:46 > 0:23:48What does?

0:23:48 > 0:23:53It seemed an ideal setting because there was danger, excitement, er...

0:23:53 > 0:23:58seduction. You know, generals to find out what the plans were, etc.

0:23:58 > 0:24:06Um...hiding people. The central thing is a cafe everyone comes to. The perfect set, really.

0:24:06 > 0:24:09- Good moaning.- You stupid woman!

0:24:09 > 0:24:13When we had the best of any pair or threesome, in any scene,

0:24:13 > 0:24:16we could cut elsewhere quickly.

0:24:16 > 0:24:21- Listen very carefully - I shall say this only once.- Heil Hitler!- Club!

0:24:21 > 0:24:27- It has great pace.- You will put it in 'ere and clip it to a pigeon.

0:24:27 > 0:24:31You, Rene, will write about the uniforms we require.

0:24:31 > 0:24:35Here is the paper supplied with the cylinder.

0:24:35 > 0:24:38- What shall I say?- To London,

0:24:38 > 0:24:40please supply urgently, by parachute

0:24:40 > 0:24:43drop at your earliest convenience,

0:24:43 > 0:24:45German uniforms as follows...

0:24:45 > 0:24:52With 'Allo 'Allo, Croft and Lloyd perfected the style of comedy they first used on Are You Being Served?

0:24:52 > 0:24:54Find a situation full of conflict,

0:24:54 > 0:24:59fill with strong characters and add catchphrases and gags.

0:24:59 > 0:25:04Make it nostalgic and satirical at the same time - et voila!

0:25:04 > 0:25:09The partnership couldn't end without those who brought it together.

0:25:09 > 0:25:13In 1992, they took Grace Brothers away from the shop floor

0:25:13 > 0:25:16and gave them a country hotel.

0:25:16 > 0:25:20In Grace And Favour we actually went on location.

0:25:20 > 0:25:22Lovely locations in the Cotswolds,

0:25:22 > 0:25:26on a farm. It was... It was great fun.

0:25:26 > 0:25:30There's a rumour that you weren't on your own last night.

0:25:30 > 0:25:33I wonder where that came from!

0:25:33 > 0:25:36Well, don't look at me!

0:25:36 > 0:25:42Do you know? I don't feel like breakfast. I'll go for a manly walk.

0:25:47 > 0:25:51I might pop into the village and buy a pipe...

0:25:51 > 0:25:54- DEEP VOICE:- ..and a couple of ounces of St Bruno.

0:25:54 > 0:25:58In my opinion it should never have been called Grace And Favour.

0:25:58 > 0:26:03It should be, as it is in America, Are You Being Served Again?

0:26:03 > 0:26:10Some of the others didn't like it so much because we lost this hierarchical thing we had before.

0:26:10 > 0:26:14I said to Jeremy, when we did the second series,

0:26:14 > 0:26:19"I think it ought to be emphasised Rumbold is managing the hotel.

0:26:19 > 0:26:25"Thus, we can produce friction." And he said, "I think you're right." I think that's what happened.

0:26:25 > 0:26:31In 1995, David Croft OBE produced one last series for the BBC

0:26:31 > 0:26:38and marked the privatisation of the railways by taking a swipe at the industry in Oh, Dr Beeching!

0:26:38 > 0:26:40But like the age of steam,

0:26:40 > 0:26:45it looked like Croft's style of comedy had run out of puff.

0:26:45 > 0:26:47On the train!

0:26:47 > 0:26:52Lots of us are all part of David Croft's repertory company.

0:26:52 > 0:26:56In fact, years ago, on David's This Is Your Life, I sat with Mollie

0:26:56 > 0:27:03and we had tears in our eyes because we're very proud of David, apart from being fond of him.

0:27:03 > 0:27:08I looked at everyone and I thought, "He's made stars of all of you."

0:27:08 > 0:27:12With hindsight, how fortunate to be in that period

0:27:12 > 0:27:15of great comedies and to be part of them.

0:27:15 > 0:27:21It's belonging to a fellowship, I suppose, that I don't think will be repeated.

0:27:21 > 0:27:25That was a golden vein, no longer there.

0:27:28 > 0:27:31For many of us they'll always be ready to serve,

0:27:31 > 0:27:35in a store that will be forever England.

0:27:35 > 0:27:41This gentleman is going to a fancy dress do and wishes to use the gent's facilities to try it on.

0:27:41 > 0:27:45The gentleman's department will be suitable.

0:27:45 > 0:27:48- This way, please.- Thank you.

0:27:48 > 0:27:50Mr Grainger, are you free?

0:27:50 > 0:27:56Sorry, Captain Peacock - I'm going to have my coffee in the staff cafe.

0:27:56 > 0:27:59Mr Humphries, are you free?

0:27:59 > 0:28:01I'm busy pricing ties, Captain.

0:28:01 > 0:28:05- The gentleman wishes to try on a dress.- I'm free!