0:00:02 > 0:00:05In the UK, someone gets a parking ticket every three seconds.
0:00:05 > 0:00:07- You can appeal against it. - I will appeal, don't worry.
0:00:07 > 0:00:09I think it's disgusting.
0:00:10 > 0:00:11CAR HORN BLARES
0:00:11 > 0:00:13With more cars than ever on our roads,
0:00:13 > 0:00:15the battle over parking has reached boiling point.
0:00:15 > 0:00:17Is there any questions you want to ask me now?
0:00:17 > 0:00:19How do you sleep at night?
0:00:19 > 0:00:22You people, you rob the general public. You're absolute vermin.
0:00:22 > 0:00:25Just tear your heart out and just leave it at home.
0:00:25 > 0:00:29With space at a premium, councils need parking controls.
0:00:29 > 0:00:32We've got a board that says "car park full",
0:00:32 > 0:00:34and they drive round it.
0:00:34 > 0:00:36Engine's off. Door's open.
0:00:36 > 0:00:40She's got a baby and can't even park outside her own bloody house.
0:00:41 > 0:00:43I'm going to allow the appeal. You don't have to pay.
0:00:43 > 0:00:44Oh, I feel great.
0:00:44 > 0:00:48But for many, parking enforcement is a direct attack on motorists.
0:00:48 > 0:00:51It's just about the money.
0:00:51 > 0:00:53In my opinion, they are bloodsuckers.
0:00:53 > 0:00:56You've got no compassion doing the job that you're doing.
0:00:56 > 0:00:58And staff are in the firing line...
0:00:58 > 0:01:00"Come back round here and we'll shoot you"
0:01:00 > 0:01:02is the most common thing you'll hear up here.
0:01:02 > 0:01:05If you are civilised, you will not tell somebody that "I hate you".
0:01:05 > 0:01:08..as they deal with parking madness.
0:01:08 > 0:01:11You might as well just stand here and nick it off of people.
0:01:11 > 0:01:13When I say I hate them, I mean I hate them.
0:01:21 > 0:01:25Every month, 900,000 Penalty Charge Notices
0:01:25 > 0:01:27are issued in the UK.
0:01:27 > 0:01:30The majority of people pay on time.
0:01:31 > 0:01:35For those who don't pay, there is even harsher enforcement -
0:01:35 > 0:01:37the bailiffs.
0:01:37 > 0:01:38How much is owed?
0:01:38 > 0:01:42Outstanding is £485.44.
0:01:42 > 0:01:43I have a warrant for this vehicle.
0:01:43 > 0:01:46If I don't receive any details soon about this vehicle
0:01:46 > 0:01:49or someone pays me some money then the car's going on the back of that.
0:01:49 > 0:01:51She just bought the car, you can see she's learning!
0:01:51 > 0:01:53Oi, mellow! You've been told already.
0:01:53 > 0:01:56All live PCNs outstanding for Croydon,
0:01:56 > 0:02:00so, between us, we've probably got a couple of hundred thousand records.
0:02:00 > 0:02:03Today, bailiffs Whyte & Co
0:02:03 > 0:02:05have joined a roadside police operation in Greenwich.
0:02:05 > 0:02:08Using Number Plate Recognition cameras,
0:02:08 > 0:02:11they're able to stop drivers with unpaid parking fines.
0:02:14 > 0:02:17This is ridiculous. I haven't even had any...
0:02:17 > 0:02:18I haven't even had any notice.
0:02:19 > 0:02:23Bailiff Steve has pulled over roofer Peter Hall
0:02:23 > 0:02:27for a parking fine that has now risen to £500.
0:02:28 > 0:02:31How's it 500 quid? What's the parking fine?
0:02:31 > 0:02:34You've got £127 for the parking fine and the council's fee.
0:02:34 > 0:02:36Yeah.
0:02:36 > 0:02:39You've got 320.20 for our fees.
0:02:39 > 0:02:41You've got £64...
0:02:41 > 0:02:43320! Is that what you get?! 320?!
0:02:43 > 0:02:46- You've got £64. - I am in the wrong game, ain't I?
0:02:46 > 0:02:48Working hard for money, it's no way,
0:02:48 > 0:02:51you might as well just stand here and nick it off of people.
0:02:51 > 0:02:52That's much better, ain't it?
0:02:52 > 0:02:54We don't want to be taking your vehicle,
0:02:54 > 0:02:56but I will be taking your vehicle.
0:02:56 > 0:02:58I know, you keep telling me, but if I can't get the money...
0:02:58 > 0:03:00If you can't get the money, you might as well just
0:03:00 > 0:03:02put your hands up and just say, "I can't."
0:03:02 > 0:03:05But then I'm never going to get the money, then, am I?
0:03:05 > 0:03:06How am I going to get the money?
0:03:06 > 0:03:10- I don't know, sir, that's not our problem, unfortunately. - Well, of course not.
0:03:10 > 0:03:12What are you going to do? Take my motor, sell it in auction,
0:03:12 > 0:03:14get your money? What happens then to me?
0:03:15 > 0:03:16Just go and...
0:03:16 > 0:03:19Well, you might as well lock me up now, actually,
0:03:19 > 0:03:21cos I'll just have to go out and commit a crime or something
0:03:21 > 0:03:23to get my money, cos there's no way I can get it now.
0:03:23 > 0:03:26- Not the best place to admit that. - Well, yeah, but I might as well,
0:03:26 > 0:03:29at least I'll get fed if I'm in nick, won't I?
0:03:29 > 0:03:30He's had quite a number of letters
0:03:30 > 0:03:34and it's gone on now the best part of ten months.
0:03:34 > 0:03:38He claims to know nothing about it, but..
0:03:39 > 0:03:43I can't believe you're going to take my truck.
0:03:43 > 0:03:44I can't..
0:03:44 > 0:03:46These guys, these guys, it's ridiculous.
0:03:46 > 0:03:50How can a parking fine be £511?
0:03:50 > 0:03:53Even if it's over three months, you know,
0:03:53 > 0:03:57that's worse than getting one of these Wonga.com loans.
0:03:57 > 0:03:58You know, they're high interest.
0:03:58 > 0:04:02How it can work out to £511 is beyond me.
0:04:02 > 0:04:05It's just highway robbery. They are just thieves and robbers.
0:04:05 > 0:04:08Something I've never done in my life. That's what they do.
0:04:08 > 0:04:11But they do it legal, it's all legalised. It's a joke.
0:04:13 > 0:04:15I feel like topping myself.
0:04:15 > 0:04:17Do you know what? I do, I feel like going home,
0:04:17 > 0:04:19switching on the gas and sticking my head in an oven,
0:04:19 > 0:04:22cos all I'm doing is just treading water.
0:04:30 > 0:04:34On the frontline are Civil Enforcement Officers, or CEOs,
0:04:34 > 0:04:37responsible for handing out Penalty Charge Notices.
0:04:38 > 0:04:40On we go.
0:04:42 > 0:04:46Horsham District Council employs 12 of them to patrol the town.
0:04:52 > 0:04:56They've been instructed to adopt a more softly, softly approach.
0:04:58 > 0:04:59Hello.
0:04:59 > 0:05:01Are you going to be here very long, my love?
0:05:01 > 0:05:04I just want to get a sandwich from the little restaurant.
0:05:04 > 0:05:05All right, just be mindful, though,
0:05:05 > 0:05:08- you've stopped on double yellow lines.- Oh, I didn't realise.
0:05:08 > 0:05:11They look after the parking in the town, they interact with the public.
0:05:11 > 0:05:14Their duty is to help the public.
0:05:14 > 0:05:18It's never ever been famous as the most popular job to do.
0:05:18 > 0:05:22They try and make sure that they have a friendly face for the town.
0:05:22 > 0:05:24I've only been five minutes...
0:05:24 > 0:05:26LAUGHING: That's five minutes too long!
0:05:26 > 0:05:28- But if you would, please. - I'll move it right now!
0:05:28 > 0:05:29Thank you.
0:05:30 > 0:05:33- Just a bit further up... - Yeah, OK.
0:05:33 > 0:05:34There are no lines there.
0:05:34 > 0:05:36- All right then. Won't be a sec. - Thank you.
0:05:36 > 0:05:40Despite this, Horsham's CEOs aren't everybody's cup of tea.
0:05:40 > 0:05:43I think we ought to have another little scout round, Matt, I think.
0:05:44 > 0:05:47Residents Mike and Matt are on a mission
0:05:47 > 0:05:49to get parking prices reduced.
0:05:49 > 0:05:51To make their point,
0:05:51 > 0:05:53they're targeting council profits..
0:05:54 > 0:05:57..by renewing expired parking tickets themselves
0:05:57 > 0:06:00before the CEOs can issue fines.
0:06:01 > 0:06:03When you get back, you don't get fined.
0:06:03 > 0:06:06- And they won't give you a ticket? - No, because I'm paying for it.
0:06:06 > 0:06:08That's, what? Is that four?
0:06:11 > 0:06:14We're paying car tax, we've got car insurance,
0:06:14 > 0:06:16we've got high fuel prices.
0:06:16 > 0:06:18Then you've got to go and pay...
0:06:18 > 0:06:20You've got to pay to park that vehicle
0:06:20 > 0:06:23to get you to the town which you're about to support...
0:06:23 > 0:06:25- Yeah.- ..and spend more money.
0:06:25 > 0:06:28And, on top of that, as we all know, because you're spending money,
0:06:28 > 0:06:30you come back late and you get another.
0:06:30 > 0:06:32More money, please.
0:06:32 > 0:06:34Given them an extra hour.
0:06:34 > 0:06:35OK, nice one.
0:06:35 > 0:06:38Every weekend, Mike and Matt spend up to £60
0:06:38 > 0:06:43of their own money on a campaign they call Random Acts of Kindness.
0:06:44 > 0:06:46There's bound to be another one down there.
0:06:52 > 0:06:55If you see one of these on your car, it's basically that we've decided
0:06:55 > 0:06:57to pay for your parking so you don't get a fine.
0:06:57 > 0:07:00I mean, the reason why we do this is that, erm...
0:07:00 > 0:07:02we hate the council.
0:07:06 > 0:07:10Here, Matt, go and grab a ticket, probably just up that end, mate.
0:07:10 > 0:07:12Today, they're renewing tickets
0:07:12 > 0:07:16in Horsham's multi-storey car park in the town centre.
0:07:17 > 0:07:18Where's he going?
0:07:21 > 0:07:25On the third floor, they spot a CEO about to issue a ticket.
0:07:26 > 0:07:28He doesn't, after seeing the new ticket
0:07:28 > 0:07:31that Matt and Mike have already paid for.
0:07:32 > 0:07:35For Mike, it's a chance to confront the enemy.
0:07:35 > 0:07:37Why have we been issued a ticket?
0:07:37 > 0:07:39There's a ticket on the car.
0:07:39 > 0:07:43There's a valid parking ticket on this, displayed on the windscreen.
0:07:43 > 0:07:46We've got another warden about to...
0:07:46 > 0:07:48Are you going to issue a ticket on this car, sir?
0:07:48 > 0:07:49I don't have to answer you.
0:07:49 > 0:07:51I'm just asking you a question.
0:07:51 > 0:07:54So, can I ask what you were doing with that ticket then, sir?
0:07:54 > 0:07:56You were just about to issue that car a ticket
0:07:56 > 0:07:57when we'd already paid for it.
0:07:57 > 0:07:59You thought we'd disappeared.
0:08:02 > 0:08:04I will be reporting it to Horsham District Council,
0:08:04 > 0:08:06what you were about to do today. I will do.
0:08:06 > 0:08:09Yeah, thank you very much, all right. You're welcome.
0:08:09 > 0:08:10Come on, let's go, we've got to go.
0:08:10 > 0:08:13Despite the CEO not issuing a ticket,
0:08:13 > 0:08:15Mike decides to pursue him down the street.
0:08:17 > 0:08:19Ooh, I'm shaking in my boots(!)
0:08:19 > 0:08:22Yeah, you are, because your attitude absolutely stinks.
0:08:22 > 0:08:24We're trying to do a good thing here
0:08:24 > 0:08:26and it's people like you that are giving Horsham a bad name.
0:08:26 > 0:08:28You're entitled to your opinions.
0:08:28 > 0:08:30I am entitled to my opinion.
0:08:30 > 0:08:31Do I look bothered?
0:08:31 > 0:08:33You're not bothered, are you?
0:08:33 > 0:08:35- No.- Because there's no compassion in your job.
0:08:35 > 0:08:37Cos I have a clear conscience.
0:08:37 > 0:08:39You've got no compassion doing the job that you're doing.
0:08:39 > 0:08:40Is that what you're doing?
0:08:40 > 0:08:43Is that what you're doing as a public servant, is it?
0:08:46 > 0:08:48Sir, you don't know what's just happened.
0:08:48 > 0:08:50Mellow, all right?
0:08:55 > 0:08:58At the joint police and bailiff operation in Greenwich,
0:08:58 > 0:09:05roofer Peter Hall has persuaded a friend to pay his £511 fine.
0:09:08 > 0:09:11If I'd have known about it, I'd have sorted it,
0:09:11 > 0:09:13but I've just drove along here and just got captured.
0:09:13 > 0:09:14I hope it goes through.
0:09:16 > 0:09:19Got you bang to rights, they're going to take your truck.
0:09:19 > 0:09:21And the geezer's going, "Oh, take your tools out."
0:09:21 > 0:09:22Carry them on your back!
0:09:22 > 0:09:25I know, they don't live in the real world, do they?
0:09:25 > 0:09:26511 quid!
0:09:29 > 0:09:32A bailiff for over ten years, experience has taught Alan
0:09:32 > 0:09:35the value of involving the police in their operations.
0:09:37 > 0:09:4040% of those involved in unpaid parking fines
0:09:40 > 0:09:42are actually involved in other forms of criminal activity.
0:09:42 > 0:09:46So our data is quite useful to the police.
0:09:46 > 0:09:49We've found people on the run for murder, class A drugs,
0:09:49 > 0:09:51with sawn-off shotguns in the boot...
0:09:52 > 0:09:56Alan's next fine evader isn't hiding anything suspicious,
0:09:56 > 0:09:59but the bailiffs have been after him for 12 months.
0:09:59 > 0:10:04You have a bill of £585.48 that needs paying today
0:10:04 > 0:10:07or I'm afraid we're going to be seizing the vehicle.
0:10:07 > 0:10:09You say this is your father-in-law's address?
0:10:09 > 0:10:10Yes.
0:10:11 > 0:10:14So has he not told you you've got letters?
0:10:17 > 0:10:19Can you pay by card?
0:10:24 > 0:10:26He has three young children in the car
0:10:26 > 0:10:27and he's trying to take them to school.
0:10:27 > 0:10:31I have given him the opportunity to pay maybe over half of the debt
0:10:31 > 0:10:33now and pay the rest next week,
0:10:33 > 0:10:35and he can't pay a penny, so, unfortunately,
0:10:35 > 0:10:37we're now forced to take the vehicle.
0:10:37 > 0:10:39If it isn't paid within seven days,
0:10:39 > 0:10:41the vehicle will get sold at auction, OK?
0:10:43 > 0:10:44- All right?- Yeah.
0:10:44 > 0:10:46He's chosen not to pay it,
0:10:46 > 0:10:49so he's kind of put himself in this situation.
0:10:49 > 0:10:51And we're just following, you know, a lawful process.
0:10:51 > 0:10:55So, you know, the only person he really has to blame is himself.
0:10:58 > 0:11:02As well as the parking fine, the motorist will have to pay
0:11:02 > 0:11:05an additional £200 to have his vehicle released.
0:11:06 > 0:11:09If he doesn't, it'll be sold at auction.
0:11:14 > 0:11:17Motorists who want to fight their Penalty Charge Notice
0:11:17 > 0:11:21attend Traffic Penalty Tribunals, like this one in Sheffield.
0:11:21 > 0:11:23Take a seat, please.
0:11:23 > 0:11:24Just take a seat.
0:11:24 > 0:11:26- Morning.- Good morning.
0:11:29 > 0:11:31My name is Steven Knapp.
0:11:31 > 0:11:34I'm a lawyer and the adjudicator for this hearing
0:11:34 > 0:11:38so it is an entirely independent consideration of your appeal.
0:11:39 > 0:11:41Run by independent adjudicators,
0:11:41 > 0:11:45they offer a final stage of appeal for drivers disputing parking fines.
0:11:46 > 0:11:50I'd looked for some signage and there wasn't any.
0:11:50 > 0:11:53And so I thought it would be fine just for a couple of minutes
0:11:53 > 0:11:54while I popped into the bank.
0:11:54 > 0:11:58Had I know they were yellow lines, I wouldn't have parked there or bought a ticket.
0:11:58 > 0:12:02We'd been shopping,
0:12:02 > 0:12:05and my mum's had two knee replacements.
0:12:05 > 0:12:07I just said to myself,
0:12:07 > 0:12:10"Well, how could you possibly miss them?"
0:12:10 > 0:12:11There's a side road.
0:12:11 > 0:12:14There's a road that's bollarded off
0:12:14 > 0:12:16and when you get past it, there's another side road,
0:12:16 > 0:12:19and you can go left, but it's after.
0:12:19 > 0:12:22I mean, the line doesn't have to be in perfect condition,
0:12:22 > 0:12:26it's just a question of fact as to whether or not it's clear enough.
0:12:26 > 0:12:28Can you drive that way...
0:12:28 > 0:12:30- No. - ..along the road? Right, OK.
0:12:30 > 0:12:32No, you can't.
0:12:32 > 0:12:34And never before had a PCN?
0:12:34 > 0:12:35No.
0:12:35 > 0:12:38I don't know what happened, but it's up to the council
0:12:38 > 0:12:41to demonstrate that it had been properly issued,
0:12:41 > 0:12:45and I think, taken as a whole, that whole stretch between the bin
0:12:45 > 0:12:47and the Pay & Display machine was very poorly marked.
0:12:47 > 0:12:50So for that reason I am going to allow the appeal,
0:12:50 > 0:12:53because I'm not satisfied that the contravention occurred. OK?
0:12:53 > 0:12:55I will allow the appeal on the basis of the issues.
0:12:58 > 0:13:01The first Tony Warrington knew about his parking violation
0:13:01 > 0:13:04was when he received a letter from the council
0:13:04 > 0:13:06for non-payment of a Penalty Charge.
0:13:06 > 0:13:11It was issued for his car being illegally parked in a loading bay.
0:13:11 > 0:13:13But, at the time of the incident,
0:13:13 > 0:13:15the car was being driven by his nephew.
0:13:15 > 0:13:16Right.
0:13:16 > 0:13:19First and foremost, I would like to stress that
0:13:19 > 0:13:21I was not using my car on the night of the alleged offence.
0:13:21 > 0:13:24Well, as I understand it, the issue, you weren't driving, it's your...
0:13:24 > 0:13:26No. Nephew.
0:13:26 > 0:13:27It's your car, but your nephew...
0:13:27 > 0:13:31The principle there then is that, because you're the owner,
0:13:31 > 0:13:35you may know by now, that it's a question of owner liability,
0:13:35 > 0:13:39so it's the owner, not the driver, in a parking offence.
0:13:39 > 0:13:42It's not the same for speeding and things like that...
0:13:42 > 0:13:45- Yeah.- But for parking contraventions, it's owner liability.
0:13:45 > 0:13:49Tony's also disputing the council's photographic evidence,
0:13:49 > 0:13:52which consists of a picture of the parked vehicle
0:13:52 > 0:13:56and a separate photo of the loading bay sign, but not of them together.
0:13:58 > 0:14:02If my car was photographed with a loading bay sign behind it,
0:14:02 > 0:14:04I would pay the fine.
0:14:05 > 0:14:07It's just a picture.
0:14:07 > 0:14:10The council have even sent me a picture of a loading bay sign,
0:14:10 > 0:14:11what does that mean?
0:14:11 > 0:14:15I can send you a picture of a loading bay sign.
0:14:15 > 0:14:18OK. So your submission is that these photographs
0:14:18 > 0:14:20don't demonstrate that the contravention occurred?
0:14:20 > 0:14:22No, they don't. They don't.
0:14:22 > 0:14:25They are dark, but you have to look at this as a whole.
0:14:25 > 0:14:27I mean, first of all, the Civil Enforcement Officer
0:14:27 > 0:14:31has made a note about what happened on the handheld computer.
0:14:31 > 0:14:35Secondly, the photographs do show, in my judgement,
0:14:35 > 0:14:38taken together, that there is a bay there.
0:14:38 > 0:14:42You can see the bay in the bottom right-hand photograph on page 25,
0:14:42 > 0:14:47and there's also the sign, which I'm satisfied was next to the bay.
0:14:47 > 0:14:51So, I am satisfied that the bay was correctly signed.
0:14:51 > 0:14:54Tony has one last ace up his sleeve -
0:14:54 > 0:14:56the 1689 Bill of Rights.
0:14:58 > 0:15:03The Bill of Rights 1688/1689 states that all grants
0:15:03 > 0:15:07and promises of fines are fortuitous of particular persons
0:15:07 > 0:15:11before the conviction are illegal and void.
0:15:11 > 0:15:12This cannot be repelled.
0:15:12 > 0:15:15We have the right to a fair trial and due process.
0:15:15 > 0:15:18The council is a service created by man
0:15:18 > 0:15:22and as such requires contracts to claim authority.
0:15:23 > 0:15:26So, do you want to say anything about that?
0:15:26 > 0:15:28- That's it.- OK.
0:15:28 > 0:15:30Well, I'm afraid, Mr Warrington,
0:15:30 > 0:15:33that I think your view of the law is incorrect.
0:15:33 > 0:15:36It sounds to me like you've been looking at one or two websites.
0:15:36 > 0:15:39The Bill of Rights used to be...
0:15:39 > 0:15:42A few years ago, everybody was bringing it up.
0:15:42 > 0:15:44There is a High Court case
0:15:44 > 0:15:47which actually puts an end to that argument,
0:15:47 > 0:15:49so that's not actually right.
0:15:49 > 0:15:51I'm afraid I'm going to dismiss the appeal.
0:15:51 > 0:15:53You will get a written decision
0:15:53 > 0:15:56and I will set out in detail what I think the law is,
0:15:56 > 0:15:59and, obviously, if you disagree with that,
0:15:59 > 0:16:01then you have a right of challenge to the High Court
0:16:01 > 0:16:03if that's what you think is required.
0:16:03 > 0:16:05OK, thank you very much.
0:16:08 > 0:16:10There was no proof at all that my car was there.
0:16:10 > 0:16:15Just three darkened photographs and a picture of a loading bay sign.
0:16:15 > 0:16:17If I was guilty, I would pay...
0:16:17 > 0:16:19but no, the council...
0:16:19 > 0:16:22It's just a quick buck, you see, and I refuse to pay.
0:16:28 > 0:16:31In Worthing, bailiff Alan and his new recruit, Paul,
0:16:31 > 0:16:34are chasing drivers with unpaid parking fines.
0:16:37 > 0:16:39Part of the fun of bailiffing
0:16:39 > 0:16:41is you just never know what you're going to find.
0:16:41 > 0:16:44You can have days where you've found six cars
0:16:44 > 0:16:46and got six payments before 10 o'clock.
0:16:46 > 0:16:48You could have days where you're out on a 12-hour day,
0:16:48 > 0:16:50meet no-one, see no-one,
0:16:50 > 0:16:52those you do meet, spit at you...
0:16:52 > 0:16:55You know, could be lovely, a lovely day.
0:16:57 > 0:16:59This morning, they're going door to door,
0:16:59 > 0:17:02trying to speak to them in person to collect the debt.
0:17:02 > 0:17:04Nah.
0:17:04 > 0:17:07DOG BARKS
0:17:07 > 0:17:09HE LAUGHS
0:17:15 > 0:17:1679...
0:17:18 > 0:17:21It's potentially that one, I think, isn't it?
0:17:21 > 0:17:22Hello?
0:17:24 > 0:17:27Well, there's a bank statement on the table here.
0:17:29 > 0:17:31Oh, it's very much like being a detective, yeah.
0:17:31 > 0:17:35Quite a lot of people make stories up.
0:17:35 > 0:17:37Looking for Matthew Gilligan?
0:17:37 > 0:17:41- I think my sister kicked him out about three or four months ago. - Right, OK.
0:17:41 > 0:17:43A good bailiff will keep asking sufficient questions,
0:17:43 > 0:17:46a bit like a police officer does, keep asking questions
0:17:46 > 0:17:48and maybe throwing the odd curve ball.
0:17:48 > 0:17:50So what, he was the girlfriend's partner, was he?
0:17:50 > 0:17:52- My sister's. - Oh, your sister's partner.
0:17:52 > 0:17:55- My sister's partner, yeah. - OK. Any idea where he went?
0:17:55 > 0:17:57Mate, she kicked him out, she'd had enough of him
0:17:57 > 0:17:59and kicked him out, so I wouldn't have a clue.
0:17:59 > 0:18:01OK, mate.
0:18:01 > 0:18:03Is there anybody with sort of details of a council tax bill
0:18:03 > 0:18:05or a utility bill we can just take the details off?
0:18:05 > 0:18:08My sister would know where it all is, mate,
0:18:08 > 0:18:10I wouldn't have a clue where it is.
0:18:10 > 0:18:12- Right.- So, like I said, she ain't back until Thursday.
0:18:12 > 0:18:14- She's away, is she?- Yeah. - OK, mate.
0:18:17 > 0:18:19- All right, well thanks for that. - That's OK.- Cheers.
0:18:19 > 0:18:20I'll take that away.
0:18:25 > 0:18:27So far, it's been a fruitless morning.
0:18:28 > 0:18:31But, in another part of town, they've located a BMW
0:18:31 > 0:18:34that has 22 outstanding tickets.
0:18:36 > 0:18:39He'd have got another ticket today if it wasn't clamped,
0:18:39 > 0:18:42which would have made 23, so he's clearly quite keen on...
0:18:42 > 0:18:45Maybe he's repainting his house, repapering his house with tickets.
0:18:45 > 0:18:47He's probably got enough to do a bathroom at the moment.
0:18:47 > 0:18:50We'll stop him getting to the lounge, I think.
0:18:50 > 0:18:52It's bad news for the owner,
0:18:52 > 0:18:55but the scale of his offences is good news for Alan and Paul.
0:18:57 > 0:18:59Bailiffs are on performance-related pay.
0:18:59 > 0:19:01We earn commission based on what they recover.
0:19:03 > 0:19:06This guy owes over £3,000 in unpaid parking fines.
0:19:06 > 0:19:09If this guy pays, then Paul's buying breakfast.
0:19:11 > 0:19:12Here we go.
0:19:14 > 0:19:17The arrival of the tow truck is closely followed by the car's owner.
0:19:19 > 0:19:20Where do you live now? In this road?
0:19:20 > 0:19:22This road, yeah.
0:19:22 > 0:19:25Well, the DVLA and the council have been sending us to that address.
0:19:25 > 0:19:27Suddenly, a tow truck turns up with flashing lights
0:19:27 > 0:19:29and all of a sudden they come running down the road.
0:19:29 > 0:19:30Quite interesting.
0:19:30 > 0:19:36You've got unpaid parking fines with us as bailiffs.
0:19:36 > 0:19:39OK, well, let's get cracking and just sort it out then.
0:19:39 > 0:19:43OK. We've got a balance of £3,469.04.
0:19:43 > 0:19:44Right. OK.
0:19:46 > 0:19:49So if we can get that resolved, you can have your car back.
0:19:51 > 0:19:54We can take a card payment, if you wish.
0:19:56 > 0:19:58Yeah... Um...
0:19:58 > 0:20:01And then we'll take the clamp off and you can have your car back.
0:20:01 > 0:20:02- Right.- All right?
0:20:05 > 0:20:07- Well, give us five minutes. - Yeah, no worries, mate.
0:20:07 > 0:20:10I'd much rather you pay than we have to take it,
0:20:10 > 0:20:12cos it's hassle for us,
0:20:12 > 0:20:14so if we can get this resolved, that'll be great.
0:20:18 > 0:20:20Well, obviously,
0:20:20 > 0:20:23if he can't come up with the money, then the car's going, end of.
0:20:25 > 0:20:28The owner can't come up with the £3,000.
0:20:28 > 0:20:30OK. All right, well, we'll be forced to take
0:20:30 > 0:20:32- the vehicle then, I'm afraid, sir. - Right. If I can have some
0:20:32 > 0:20:34- details to contact you then. - Yeah. OK.
0:20:34 > 0:20:36Chris! Chris!
0:20:38 > 0:20:40Carry on.
0:20:43 > 0:20:46A car with keys will go for more money at auction,
0:20:46 > 0:20:50but first Alan has to convince the driver to hand them over.
0:20:52 > 0:20:53Are you pretty confident you'll come up with
0:20:53 > 0:20:56- the money in the next few days? - I am, yeah. Completely.
0:20:56 > 0:20:58Well, if you can give us the key then it won't damage the vehicle
0:20:58 > 0:21:02getting it on the tow truck, that'll just be easier.
0:21:02 > 0:21:03Don't want to cause any damage.
0:21:05 > 0:21:06Got the keys.
0:21:09 > 0:21:10We've won the game, he's lost.
0:21:10 > 0:21:12Up till now, he's been winning,
0:21:12 > 0:21:15because he's not at the address we've been going to,
0:21:15 > 0:21:18so, today, this is one where we've won over them.
0:21:18 > 0:21:21You know, millions of motorists pay Pay & Display every day.
0:21:21 > 0:21:23They park legitimately,
0:21:23 > 0:21:25they go about their business normally.
0:21:25 > 0:21:28People that go around not paying, you know,
0:21:28 > 0:21:30not paying for the parking or parking illegally
0:21:30 > 0:21:34or parking in contravention, parking where they're a nuisance,
0:21:34 > 0:21:35and getting away with it, of course,
0:21:35 > 0:21:38it's not fair on all those that do pay,
0:21:38 > 0:21:40so, you know, it is fairly satisfying
0:21:40 > 0:21:43to know that you've caught one that's been fairly persistent.
0:21:45 > 0:21:48The BMW's owner did eventually pay his fine
0:21:48 > 0:21:51and got his car back before it was sold at auction.
0:21:56 > 0:22:00In the last five years, a 20% rise in parking appeals
0:22:00 > 0:22:04and tribunals has led to an increase in legal firms and self-styled
0:22:04 > 0:22:08parking experts offering help to beleaguered motorists.
0:22:09 > 0:22:11Meet the Black Beret.
0:22:18 > 0:22:20I'm a parking campaigner.
0:22:20 > 0:22:21Oh, fair enough.
0:22:21 > 0:22:24If you ever have a ticket, ring that number.
0:22:24 > 0:22:27I like that, what's that all about?
0:22:27 > 0:22:30Have a read. If you've ever had a parking ticket, read that.
0:22:30 > 0:22:34Behind the mask is former schoolteacher Albert Herbert -
0:22:34 > 0:22:37a self-taught specialist in parking law
0:22:37 > 0:22:40who offers his expertise free of charge.
0:22:43 > 0:22:46I started fighting parking tickets seriously,
0:22:46 > 0:22:49I mean, the last three years,
0:22:49 > 0:22:54when my son drove down a contraflow bus lane in Kingston.
0:22:54 > 0:22:56I just went straight to the legislation
0:22:56 > 0:23:00and discovered that it had one word wrong,
0:23:00 > 0:23:01and they cancelled it.
0:23:02 > 0:23:06I know more about the law than a lot of these councils do.
0:23:08 > 0:23:11Now Albert thinks he's found an even bigger flaw
0:23:11 > 0:23:15in the wording of Islington Council's parking paperwork.
0:23:16 > 0:23:19A section about the procedure for challenging a ticket is missing,
0:23:19 > 0:23:23potentially rendering the tickets unenforceable.
0:23:24 > 0:23:27It is legally wrong, because they've missed out a clause.
0:23:27 > 0:23:31It's not telling you that, if you've already made representations
0:23:31 > 0:23:34AND they send you a Notice To Owner,
0:23:34 > 0:23:36you've still got to make further representations.
0:23:36 > 0:23:39A six-year-old, right, at a good grammar school
0:23:39 > 0:23:42or a good state academy or whatever,
0:23:42 > 0:23:43with Mr Cameron's government,
0:23:43 > 0:23:46could actually copy and paste the legislation
0:23:46 > 0:23:48and get it right the first time.
0:23:51 > 0:23:53The Black Beret's campaign
0:23:53 > 0:23:55has attracted the interest of the local press.
0:23:56 > 0:23:57'We've done a front page,'
0:23:57 > 0:23:59we've done follow-ups,
0:23:59 > 0:24:01mainly on the exploits of Mr Herbert.
0:24:01 > 0:24:04He knows a phenomenal amount about parking law.
0:24:04 > 0:24:05He seems to attend every hearing,
0:24:05 > 0:24:08he represents a lot of disgruntled drivers.
0:24:08 > 0:24:11The council, it looks like, has made, or may have made,
0:24:11 > 0:24:12a massive mistake.
0:24:12 > 0:24:14The result of that, if it's upheld,
0:24:14 > 0:24:17is that every parking ticket
0:24:17 > 0:24:21issued by Islington Council since 2008 would be invalid,
0:24:21 > 0:24:25which we've estimated could be 90 million quid.
0:24:26 > 0:24:28That's £90 million that the council
0:24:28 > 0:24:31would have to refund on tickets issued.
0:24:36 > 0:24:418:30am, and in towns and cities across the UK,
0:24:41 > 0:24:43the morning school run is in full swing.
0:24:44 > 0:24:46You're going to need to reverse,
0:24:46 > 0:24:48come back in and straighten up so they can get past,
0:24:48 > 0:24:51cos the traffic's building up all the way up there.
0:24:51 > 0:24:54During this daily mass migration,
0:24:54 > 0:24:56traffic increases by 20%
0:24:56 > 0:24:58and swallows up every last parking space.
0:25:03 > 0:25:07Naz Ulazoye drives three miles to take her young children
0:25:07 > 0:25:11to two different fee-paying schools in London's Hampstead.
0:25:15 > 0:25:19And she thinks the council are treating mothers like her unfairly.
0:25:19 > 0:25:22There is a big discrimination between state schools
0:25:22 > 0:25:25and private schools in this area.
0:25:25 > 0:25:27I can only talk about our area.
0:25:27 > 0:25:30We have to pay extra for the parking.
0:25:30 > 0:25:32Councils should be really more understanding
0:25:32 > 0:25:35and make it easier for us to park, you know.
0:25:35 > 0:25:39They think that we are the kind of mums loaded with money.
0:25:39 > 0:25:42If I am here for, you know, meeting friends
0:25:42 > 0:25:45or having coffee with friends or having dinner, fine,
0:25:45 > 0:25:48but, for school purposes, why should I pay extra?
0:25:48 > 0:25:51We are paying a lot for schools.
0:25:51 > 0:25:53CAR HORN BLARES
0:25:54 > 0:25:55The area Naz drives into
0:25:55 > 0:25:59has the highest concentration of private schools in the country.
0:25:59 > 0:26:03Parents like her are used to the near gridlock and parking chaos.
0:26:05 > 0:26:07It's a total nightmare.
0:26:07 > 0:26:11And you can drive around in a whole circuit
0:26:11 > 0:26:14two or three times before you find a place.
0:26:14 > 0:26:18I've actually stopped owning a car because of the amount of damage that
0:26:18 > 0:26:22was been done to my car, you know, the wing mirror being broken off...
0:26:25 > 0:26:28The problem is that all the mothers drive cars like this.
0:26:28 > 0:26:30They drive big cars.
0:26:30 > 0:26:33You can see one, you can see another one, you know,
0:26:33 > 0:26:35they all drive big cars.
0:26:35 > 0:26:37They don't care about where they park -
0:26:37 > 0:26:39they don't care about where to stop.
0:26:43 > 0:26:45To try and cut the number of cars,
0:26:45 > 0:26:48resident Martha Bashwitz has set up a dedicated school bus service.
0:26:55 > 0:26:56So, Jack, how was your day today?
0:26:56 > 0:26:58Yeah, it was good.
0:26:59 > 0:27:02'For me, the ethos of the project is just to get as many people
0:27:02 > 0:27:03'involved as possible.'
0:27:05 > 0:27:07I think the mothers drive
0:27:07 > 0:27:09because it's a cultural thing in this country.
0:27:09 > 0:27:12I don't think they are used to having a school bus service
0:27:12 > 0:27:17that is well-organised and is a whole scheme of a school bus service.
0:27:17 > 0:27:19And they are used to drive.
0:27:19 > 0:27:21So they are trying to push us to this alternative way
0:27:21 > 0:27:23of getting our kids,
0:27:23 > 0:27:27but I don't think you can stop driving, really.
0:27:27 > 0:27:31The bus are overcrowded and they're late,
0:27:31 > 0:27:32and, erm...
0:27:32 > 0:27:38We have like six bags walking in the bus early in the morning.
0:27:38 > 0:27:42I mean, how on Earth we are going to manage with that?
0:27:46 > 0:27:49We are late, they have only four minutes.
0:27:49 > 0:27:51I'm on a double yellow line, but I have to put...
0:27:51 > 0:27:54And let my children to get out, two of them only.
0:27:54 > 0:27:57Come on, boys. Have a good day. Love you. Bye.
0:28:01 > 0:28:04Over 1,000 Civil Enforcement Officers
0:28:04 > 0:28:07were assaulted in the UK last year,
0:28:07 > 0:28:10and one hotspot for this is Cape Hill,
0:28:10 > 0:28:11just outside Birmingham,
0:28:11 > 0:28:14one of Britain's most deprived boroughs.
0:28:14 > 0:28:19245 to 240, I'm just leaving base now, what's your location? Over.
0:28:20 > 0:28:23It's 6pm, and Civil Enforcement Officers
0:28:23 > 0:28:25Chris Clark and his colleague, Ken,
0:28:25 > 0:28:28are heading in to the area for their last shift of the day.
0:28:29 > 0:28:32For safety, they always patrol here in pairs.
0:28:34 > 0:28:36They seem to think that they own the streets.
0:28:36 > 0:28:38I mean, you can walk round there sometimes
0:28:38 > 0:28:41and they'll say, "What are you doing down Cape Hill?
0:28:41 > 0:28:44"This is our area, you're not supposed to be here."
0:28:44 > 0:28:46On the late shift up here, another officer,
0:28:46 > 0:28:49he was left unconscious in the middle of the road on Cape Hill.
0:28:49 > 0:28:52They'd punched him in the head with a set of car keys in their hand.
0:28:52 > 0:28:55Around the area we're going now, its getting shot, ain't it, Ken?
0:28:55 > 0:28:57"Come back round here and we'll shoot you,"
0:28:57 > 0:29:00is the most common thing you'll hear up here.
0:29:08 > 0:29:10One street in the area
0:29:10 > 0:29:13has devised its own system for avoiding parking enforcement.
0:29:15 > 0:29:19You can see the first one there's been part-painted over white, as well.
0:29:20 > 0:29:22They do one, we just get it cleaned off
0:29:22 > 0:29:23and they spray another one.
0:29:23 > 0:29:26- INTERVIEWER:- So, then, would a ticket be invalid if you issued one
0:29:26 > 0:29:28and they could say...?
0:29:28 > 0:29:30If it was the only time plate in the bay,
0:29:30 > 0:29:32then you wouldn't be able to issue it
0:29:32 > 0:29:34cos the time plate's covered.
0:29:34 > 0:29:37But say they've painted one and there's two or three other
0:29:37 > 0:29:40time plates within close proximity to it, then there's still other
0:29:40 > 0:29:43opportunities for people to see that it's a restricted parking place.
0:29:46 > 0:29:48He's a troublemaker, he is, he gives us tickets.
0:29:48 > 0:29:50- We're sorting him out. - LAUGHING
0:29:50 > 0:29:51I've got my own house,
0:29:51 > 0:29:55I'm not allowed to park outside my own house and I have to pay for it? That's ridiculous.
0:29:55 > 0:29:57Just ridiculous. What do you reckon, Scottish?
0:29:57 > 0:30:01Seriously, look at all that beer... Look at this beer belly coming out.
0:30:01 > 0:30:03- All that profits, that is. - LAUGHTER
0:30:03 > 0:30:06You should know, you've had enough tickets, eh, gaffer?
0:30:12 > 0:30:14And do they not own their cars then?
0:30:14 > 0:30:16I'm not too sure what they do, actually.
0:30:16 > 0:30:18They probably just buy a car
0:30:18 > 0:30:23with X amount of road tax
0:30:23 > 0:30:27and MOT on it and don't register it and then just get rid of it.
0:30:27 > 0:30:28Good evening.
0:30:28 > 0:30:31Can you move your vehicle on from there for me, please?
0:30:31 > 0:30:32Yeah, I was waiting for someone.
0:30:32 > 0:30:35No, unfortunately, you're not allowed to wait there,
0:30:35 > 0:30:37- unfortunately, sir.- Oh. - Thank you very much.
0:30:37 > 0:30:39- Excuse me, excuse me... - OK, this is...
0:30:39 > 0:30:42Unfortunately, you're parked on a loading restriction.
0:30:42 > 0:30:45Between 4:30 and 7 there's no stopping at all.
0:30:50 > 0:30:54- INTERVIEWER: You grew up in this area.- I did, yeah. I did.
0:30:54 > 0:30:55Does that make the job harder or...?
0:30:55 > 0:30:58Um...it did at first, when people first realised
0:30:58 > 0:31:00what I was doing round here, then, yeah, it did.
0:31:00 > 0:31:03But as time goes on, no, to be honest, it makes it easier, I think.
0:31:03 > 0:31:05It passes the time away.
0:31:05 > 0:31:07I walk round the street and people stop and chat.
0:31:07 > 0:31:09And everyone knows, I've booked so many people that I've known
0:31:09 > 0:31:12and grown up with. I've booked a family member before.
0:31:12 > 0:31:14But, you know, it's a job, it's nothing personal,
0:31:14 > 0:31:16I'm booking the car, not the person.
0:31:23 > 0:31:25In Horsham, campaigners Mike and Matt
0:31:25 > 0:31:28think that parking prices and the threat of getting a ticket
0:31:28 > 0:31:31is starting to affect high street business.
0:31:33 > 0:31:34Mike, this is Matt.
0:31:34 > 0:31:37We're doing just a bit of a survey, really,
0:31:37 > 0:31:40just to find out what independent shops,
0:31:40 > 0:31:42what their stance is on the car parking in Horsham?
0:31:42 > 0:31:45So, if they're trying something on, say,
0:31:45 > 0:31:47and then their time's coming up, they'll have to rush back.
0:31:47 > 0:31:49What, and they've actually left clothes here and...
0:31:49 > 0:31:52- Yeah, put it back on the rail and had to walk out.- Really?- Yeah.
0:31:52 > 0:31:55- Has that occurrence happened a lot? - Yeah, it happens a fair amount.
0:31:55 > 0:31:58I mean, every single independent store that we've spoken to
0:31:58 > 0:32:01has experienced some form of issue.
0:32:03 > 0:32:05- Hiya.- Hello there, how are you doing?
0:32:05 > 0:32:07We get a lot of people who are running out of time
0:32:07 > 0:32:08whilst we're trying to serve them.
0:32:08 > 0:32:12There is a tension, always, between parking prices
0:32:12 > 0:32:14and the interests of retailers,
0:32:14 > 0:32:16because retailers, obviously,
0:32:16 > 0:32:19would like to have no parking charges at all.
0:32:19 > 0:32:20What we've tried to do in Horsham
0:32:20 > 0:32:22is to make sure that we have very competitive pricing.
0:32:24 > 0:32:26In response, Mike and Matt are expanding their
0:32:26 > 0:32:31Random Acts of Kindness campaign by taking on three new recruits.
0:32:31 > 0:32:34To start things off, we'd like to sort of create
0:32:34 > 0:32:37an army of people that go out there and do exactly what we're doing.
0:32:37 > 0:32:39We're going to give them a little bit of training.
0:32:39 > 0:32:42So it does, in effect, go viral.
0:32:42 > 0:32:45We don't really want to be looking for the CEOs,
0:32:45 > 0:32:47but if they happen to be there, they happen to be there.
0:32:47 > 0:32:51If they are, I just suggest that we kind of stay two steps ahead.
0:32:51 > 0:32:53What they'll probably do is end up leaving
0:32:53 > 0:32:56because they know that we're going to end up doing their job for them.
0:32:59 > 0:33:02We see that the car's got a couple of kiddy seats in there,
0:33:02 > 0:33:04so rather than them getting a fine,
0:33:04 > 0:33:06we'll stick a ticket on that, as well.
0:33:06 > 0:33:08So let's just pay for their parking,
0:33:08 > 0:33:11just give them a little bit more time.
0:33:11 > 0:33:12Well done, Matt, nice one.
0:33:15 > 0:33:17So it looks like these people have been back a couple of times
0:33:17 > 0:33:20- today already by the looks of things. - Yeah.
0:33:23 > 0:33:26I just hate paying for parking fines.
0:33:26 > 0:33:28It's not really fair, is it?
0:33:28 > 0:33:32It's just trying to do the right thing, really, yeah.
0:33:32 > 0:33:36Being kind and doing a good thing and raising awareness about
0:33:36 > 0:33:41the shafting that the public get with regards to parking and money.
0:33:41 > 0:33:44Yeah, money that you don't have, but you've spent in the town,
0:33:44 > 0:33:46and then you come back and find a hefty fine.
0:33:46 > 0:33:48It's not cool, it's not cool.
0:33:48 > 0:33:50How does that feel now? You're now saving somebody
0:33:50 > 0:33:53- from getting a £50 fine. - It feels really good.- Yeah?
0:33:53 > 0:33:56There we go, beautiful.
0:33:58 > 0:34:01Another 50 quid saved.
0:34:01 > 0:34:03Well done, Matt, really proud of you, mate.
0:34:03 > 0:34:06- Oh, it's good, man.- Well done, mate. Fantastic job, fantastic.
0:34:06 > 0:34:07Good job, Matt.
0:34:14 > 0:34:17Inspired by their day preventing fines,
0:34:17 > 0:34:20the group practice a song they've penned on parking.
0:34:20 > 0:34:24# I was only coming in to pick up my kid
0:34:24 > 0:34:27# And pay for the groceries... #
0:34:27 > 0:34:30You know, people in France don't stand for this sort of thing,
0:34:30 > 0:34:32you know, people in Brazil don't stand for it,
0:34:32 > 0:34:35Greece, Turkey, Egypt doesn't stand for it.
0:34:35 > 0:34:37# It's just not fair
0:34:39 > 0:34:40# It's just not right... #
0:34:43 > 0:34:46I hope it is the start of a revolution, I do,
0:34:46 > 0:34:48of a parking revolution, yeah.
0:34:52 > 0:34:55National Car Parks is the UK's largest privately-owned
0:34:55 > 0:35:00car park operator, and has over 200,000 parking spaces.
0:35:03 > 0:35:05In Central London, the demand for parking
0:35:05 > 0:35:07means that space comes at a premium.
0:35:08 > 0:35:10All right, darling,
0:35:10 > 0:35:12you might just have to go down by the silver van.
0:35:12 > 0:35:15There's just one space left down there, OK?
0:35:15 > 0:35:16- Cheers, love.- Thank you.
0:35:16 > 0:35:20Shirley Hughes manages Brewer Street NCP,
0:35:20 > 0:35:23one of the most expensive car parks in the UK.
0:35:24 > 0:35:27The costs at this car park, it's quite...
0:35:27 > 0:35:29You know, it's not too bad.
0:35:29 > 0:35:32You know, the first hour is £8.
0:35:32 > 0:35:34How long are you parking for? 24 hours?
0:35:34 > 0:35:36No idea.
0:35:36 > 0:35:37No, it'll be eight, at least.
0:35:37 > 0:35:41Oh, well, that'll go in to the 24 price mark, so that's £60.
0:35:42 > 0:35:44- BOTH:- £60?
0:35:44 > 0:35:46- Yeah.- She's going to love you.
0:35:46 > 0:35:47It's dearer than last time!
0:35:47 > 0:35:49Oh, it's not that bad!
0:35:49 > 0:35:50It's expensive.
0:35:50 > 0:35:52I know, I know.
0:35:52 > 0:35:54Actually, ridiculously expensive.
0:35:54 > 0:35:58I know, but then is it coming out of your pockets?
0:35:58 > 0:36:00Well, fortunately not.
0:36:00 > 0:36:02There you go. So I wouldn't worry too much about it then.
0:36:02 > 0:36:05Yeah, but if they didn't have to pay so much for parking,
0:36:05 > 0:36:06we might get more wages.
0:36:06 > 0:36:08I know.
0:36:08 > 0:36:11All right, darling, see you later.
0:36:12 > 0:36:15The car park is safe, the car park is clean,
0:36:15 > 0:36:16it's well lit, it's bright.
0:36:16 > 0:36:18And also my lovely face.
0:36:18 > 0:36:21You have to pay for this!
0:36:21 > 0:36:22Oh, it's Scott!
0:36:22 > 0:36:26Everybody's in new cars today.
0:36:26 > 0:36:28Olly's got a big one there.
0:36:28 > 0:36:30All right.
0:36:30 > 0:36:34This is Scott's space, he'll usually drive a 4x4.
0:36:34 > 0:36:37All these spaces here, they're all reserved,
0:36:37 > 0:36:40all the customers have paid extra.
0:36:41 > 0:36:44It's available to season ticket holders only,
0:36:44 > 0:36:48and I think it starts from about 15,000.
0:36:51 > 0:36:53It's just something about
0:36:53 > 0:36:55owning your little bit,
0:36:55 > 0:36:57whether it's yours or not,
0:36:57 > 0:37:00because that's where you park, that's yours.
0:37:01 > 0:37:04One of the things I also do, as well, is just check.
0:37:09 > 0:37:12Hello? Hello?
0:37:16 > 0:37:18Hello?
0:37:19 > 0:37:20Hello?
0:37:22 > 0:37:23Hello?
0:37:25 > 0:37:28Well, he's not dead, he's still... He's breathing.
0:37:28 > 0:37:29Hello?
0:37:31 > 0:37:33Darling, you know you can't stay here.
0:37:35 > 0:37:37You have to go, sweetheart.
0:37:38 > 0:37:40Just come with me, darling.
0:37:43 > 0:37:46Let me show you out. Are you all right?
0:37:48 > 0:37:49Eh?
0:37:49 > 0:37:51- Yeah.- OK.
0:37:57 > 0:38:00CAR HORNS BLARE
0:38:00 > 0:38:02Go on, pull in. Look right.
0:38:02 > 0:38:06If you know the quote from Napoleon where he said,
0:38:06 > 0:38:09"In war, it's the man, not the men,"
0:38:09 > 0:38:12and, unfortunately, perhaps I'm the man.
0:38:16 > 0:38:20Brian Ingram lives just a few doors from a school where parking
0:38:20 > 0:38:23opposite the front gates has been causing mayhem,
0:38:23 > 0:38:26and he's taken it upon himself to marshal the motorists.
0:38:29 > 0:38:33I'm sorry, but you can't park on the single yellow.
0:38:33 > 0:38:34It's a safety issue.
0:38:34 > 0:38:37If you park here, then someone will park in front, then it's even worse.
0:38:37 > 0:38:39Would you mind moving?
0:38:39 > 0:38:40Hi, I'm sorry to trouble you,
0:38:40 > 0:38:43but you can't park on the single yellow lines here.
0:38:47 > 0:38:49Until I got started on this,
0:38:49 > 0:38:52there were people parked across the corner.
0:38:52 > 0:38:57It's more bluff, if you like, just to sort of get them worried
0:38:57 > 0:38:59and then they'll move on.
0:38:59 > 0:39:01It's a single yellow line.
0:39:01 > 0:39:04Yeah, I'm sorry to ask you to move on.
0:39:04 > 0:39:06You just have to drive round until you find a parking space.
0:39:12 > 0:39:16Yeah, I can think he was going a bit too fast here.
0:39:17 > 0:39:22Until there's a fatal accident, it's not an accident situation.
0:39:22 > 0:39:26That is unfortunately just the way of the world here in England.
0:39:31 > 0:39:34MEN CHANT
0:39:37 > 0:39:39In the Midlands, West Bromwich Albion
0:39:39 > 0:39:41are playing at home.
0:39:45 > 0:39:47Obviously, we've got a pretty high profile game on today.
0:39:47 > 0:39:50We're going to have two vehicles out deployed this afternoon.
0:39:50 > 0:39:53For CEO Chris Clark and his team,
0:39:53 > 0:39:56match days like this are one of their biggest challenges.
0:39:59 > 0:40:02As thousands of football fans flood into the area,
0:40:02 > 0:40:05roads around the stadium become a parking nightmare
0:40:05 > 0:40:07for local residents.
0:40:07 > 0:40:10If we stay in, we're blocked in our house.
0:40:10 > 0:40:12If we go out, we can't get back in.
0:40:12 > 0:40:14And if there was an emergency, God forbid,
0:40:14 > 0:40:15you can't plan for that.
0:40:15 > 0:40:17And it's not fair that they just have to park here
0:40:17 > 0:40:20when there is pay parking and they don't use that,
0:40:20 > 0:40:22and it's not fair on us.
0:40:22 > 0:40:24There's half an empty car park over there,
0:40:24 > 0:40:26yet we still have supporters
0:40:26 > 0:40:30parking up without a thought for the residents or the main roads,
0:40:30 > 0:40:32which brings to mind safety,
0:40:32 > 0:40:34children and people trying to live their lives.
0:40:34 > 0:40:38Today, Chris and his team are clamping down on the problem,
0:40:38 > 0:40:40which includes Blue Badge holders
0:40:40 > 0:40:43who wrongly believe they're allowed to park near the stadium.
0:40:45 > 0:40:47Disabled Badge holders aren't allowed to park here
0:40:47 > 0:40:49due to the good double kerb markings.
0:40:49 > 0:40:51I'm taking the details of the Disabled Badge
0:40:51 > 0:40:53before I issue the ticket.
0:40:57 > 0:40:59£70.
0:40:59 > 0:41:02I've got a Disabled Badge, haven't I?
0:41:02 > 0:41:04I think it's disgusting.
0:41:04 > 0:41:06Utterly disgusting.
0:41:06 > 0:41:08It's not acceptable to park on a pavement, anyway.
0:41:08 > 0:41:10I mean, at the end of the day,
0:41:10 > 0:41:13pavements are not meant for vehicles
0:41:13 > 0:41:15to be parked on,
0:41:15 > 0:41:19because it can obstruct members of the public...
0:41:19 > 0:41:24i.e. bringing pushchairs past, wheelchairs past, things like that.
0:41:25 > 0:41:29They all get issued with a blue book when they get the Disability Badge
0:41:29 > 0:41:32which explains exactly what all the contraventions are,
0:41:32 > 0:41:34exactly where they can park and where they can't, so,
0:41:34 > 0:41:37you know, if they're reading the book properly
0:41:37 > 0:41:40then they should be aware of where they can and can't park.
0:41:42 > 0:41:45People are saying, "Oh, we get targets, we get commission",
0:41:45 > 0:41:47and, you know, it couldn't be further from the truth.
0:41:47 > 0:41:50Everyone here is just on a salary, hourly wage.
0:41:50 > 0:41:51Even today, it's a Sunday,
0:41:51 > 0:41:53everyone's getting paid normal time on a Sunday.
0:41:53 > 0:41:56Targets and that never existed in my eyes, never.
0:41:58 > 0:42:00I mean, these cars are here every single week.
0:42:00 > 0:42:03Why have they picked this particular day?
0:42:03 > 0:42:05Every single week.
0:42:17 > 0:42:20In Worthing, bailiffs Alan and Paul,
0:42:20 > 0:42:23are also dealing with a disabled driver.
0:42:23 > 0:42:27You've said, "It's not my car, what are you going to do about it?", and drive off.
0:42:27 > 0:42:30He has two outstanding parking fines for his vehicle,
0:42:30 > 0:42:33which is owned by Motability Finance,
0:42:33 > 0:42:36a charity which leases cars to disabled motorists.
0:42:38 > 0:42:40They shouldn't be allowed to bully people like this.
0:42:40 > 0:42:43I will pay my fine, I will pay my fine,
0:42:43 > 0:42:45but I can only pay at £5 a week.
0:42:45 > 0:42:46You've offered £5.
0:42:46 > 0:42:49That's it. That's all I can afford.
0:42:49 > 0:42:52OK. OK. Well, seeing as you're clearly a refusal to pay...
0:42:52 > 0:42:54No, I'm not refusing to pay.
0:42:54 > 0:42:56What I will do is I will notify Motability Finance.
0:42:56 > 0:42:59Under the terms and conditions of Motability Finance,
0:42:59 > 0:43:01you are to pay your parking fines.
0:43:03 > 0:43:05Well, it's a leased vehicle owned by Motability Finance,
0:43:05 > 0:43:08and therefore we, as bailiffs, can't seize those vehicles
0:43:08 > 0:43:11and remove them, because they don't belong to the debtor.
0:43:11 > 0:43:16So, there are still quite a few that, you know, run up tickets.
0:43:16 > 0:43:18And it may not be somebody who's genuinely disabled.
0:43:18 > 0:43:21It may be a carer, and we've got on-going problems with that.
0:43:21 > 0:43:23I will pay it. I don't have money.
0:43:23 > 0:43:26Come to my house, take what goods you want.
0:43:26 > 0:43:30I don't have money. I'm on benefits.
0:43:30 > 0:43:33But you can afford to run a fairly nice car though, can't you, sir?
0:43:33 > 0:43:36It's £50 a week out of my benefits!
0:43:38 > 0:43:40Because I haven't got legs. That's why.
0:43:40 > 0:43:42Ring our office and we'll...
0:43:42 > 0:43:46It's a good job it's a charity, isn't it? Patron-ted by the Queen.
0:43:46 > 0:43:48It's a good job somebody helps us out.
0:43:48 > 0:43:52I worked all my life until I lost my legs.
0:43:52 > 0:43:54- Give our office a call... - Building labourer.
0:43:54 > 0:43:56Give our office a call and we can help you out, all right.
0:43:56 > 0:43:59- Or give me a call later... - Attitude's changed now, hasn't it?
0:43:59 > 0:44:01No, the attitude's still the same.
0:44:01 > 0:44:04- Try not to bully people, mate. - I didn't bully you, it's a fact.
0:44:04 > 0:44:07What do you mean, "it's a fact"? I did not refuse to pay my fine.
0:44:07 > 0:44:09I've told you, I've told your mates.
0:44:09 > 0:44:11- Have a good day. - You do the same thing.
0:44:23 > 0:44:27Parking campaigner Albert Herbert has used a missing clause
0:44:27 > 0:44:29in Islington Council's parking paperwork
0:44:29 > 0:44:32to overturn a motorist's Penalty Charge.
0:44:32 > 0:44:36Today, the council are appealing that decision.
0:44:38 > 0:44:40INTERVIEWER: Do you think of yourself as a lawyer?
0:44:40 > 0:44:45I don't think myself as a lawyer, I think myself as a loose canon,
0:44:45 > 0:44:49a kind of Simon Templar trouble-shooter.
0:44:49 > 0:44:53Not quite as handsome, and not quite as tall.
0:44:53 > 0:44:56But I'm basically a bit of a council-baiter.
0:44:58 > 0:45:01If Albert wins, Islington Council have a lot to lose.
0:45:01 > 0:45:02They would become liable
0:45:02 > 0:45:05for millions of pounds in refunded tickets.
0:45:06 > 0:45:11It's not about one parking ticket - it's about 850,000 parking tickets.
0:45:13 > 0:45:15Here we go.
0:45:15 > 0:45:17'If the adjudicator agrees with the council,
0:45:17 > 0:45:19'I don't know what I'm going to do.'
0:45:19 > 0:45:22I'll probably go and become religious or something,
0:45:22 > 0:45:24or I'll take up drugs.
0:45:27 > 0:45:30After two hours, the hearing is over.
0:45:31 > 0:45:35Albert's self-taught parking knowledge has come up against
0:45:35 > 0:45:38everything that Islington Council's legal team could throw at him.
0:45:40 > 0:45:44And one week later the result has come through.
0:45:48 > 0:45:50Lovely jubblerly.
0:45:51 > 0:45:52HE LAUGHS
0:45:52 > 0:45:56Albert Herbert - 2, Islington - nil.
0:45:56 > 0:45:59Albert's victory is over one ticket,
0:45:59 > 0:46:02but it could set a precedent which could force Islington
0:46:02 > 0:46:06to refund every Penalty Notice issued since 2008.
0:46:06 > 0:46:10You know, we've got every right to go to the High Court
0:46:10 > 0:46:12and demand that they pay back
0:46:12 > 0:46:17all recipients of such defective documents and pay back the money.
0:46:17 > 0:46:19Dah-dah-dah-dah.
0:46:25 > 0:46:27Do you want to stand down there?
0:46:29 > 0:46:31In Croydon, bailiff Alan Woods
0:46:31 > 0:46:34and his team are taking part in another roadside police operation.
0:46:39 > 0:46:42OK, we're here today for the non-payment of a parking fine,
0:46:42 > 0:46:45and at the moment there's an outstanding debt.
0:46:46 > 0:46:50According to this driver, his car can't be seized as the fines
0:46:50 > 0:46:53against it were incurred when it was registered to a previous owner.
0:46:56 > 0:46:58But the bailiffs beg to differ.
0:47:00 > 0:47:02- We've just done a DVLA...- Yeah.
0:47:02 > 0:47:04..and it's coming back that she is still...
0:47:04 > 0:47:08She's still on the insurance and she...
0:47:08 > 0:47:09She's not on the insurance.
0:47:09 > 0:47:11The officer has just confirmed that she's...
0:47:11 > 0:47:13- No, no, no, you're going to have to ask him again.- I will.
0:47:13 > 0:47:15She no longer owns this car.
0:47:16 > 0:47:20They're claiming change of ownership, yet when the police
0:47:20 > 0:47:22do their checks, which is live in to the DLVA database,
0:47:22 > 0:47:26it's coming back as the person named on our warrant.
0:47:26 > 0:47:29The insurance is coming back with him
0:47:29 > 0:47:32and the person named on the warrant on the insurance.
0:47:32 > 0:47:35Yet they claim not to know her, not to know anything about it,
0:47:35 > 0:47:37and have recently bought the vehicle.
0:47:37 > 0:47:40So we're here today to have the payment made of 487.84
0:47:40 > 0:47:44or we're going to remove the car, unless 487.84 is paid.
0:47:44 > 0:47:45I'm going to speak to a solicitor.
0:47:45 > 0:47:47No, that's fine, no, no, that's fine.
0:47:47 > 0:47:50I believe that this is a civil matter that the police should
0:47:50 > 0:47:52- not be enforcing bailiffs. - They're not enforcing it.
0:47:52 > 0:47:54- They are.- No, they're not. - They're holding me up,
0:47:54 > 0:47:57they're stopping me from getting in that car and driving away,
0:47:57 > 0:47:59- so they are enforcing it. - Oh, well, they're not.
0:48:03 > 0:48:07At the other end of the road, another vehicle with parking fines
0:48:07 > 0:48:11of over £1,400 has been pulled over by bailiff Steve.
0:48:13 > 0:48:15What's the total amount, please, Ben?
0:48:17 > 0:48:19- RADIO:- '£1,402.92.'
0:48:24 > 0:48:27The motorist, who's travelling with her elderly mother,
0:48:27 > 0:48:29claims to know nothing about the tickets.
0:48:31 > 0:48:33These are not my tickets. You're pulling me over,
0:48:33 > 0:48:37putting me on the spot, asking me to pay £1,040.. £1,400.
0:48:37 > 0:48:39Unfortunately, it's not our problem.
0:48:39 > 0:48:41It's your husband's problem, isn't it?
0:48:41 > 0:48:44Yeah, it's not my problem, either. You know, she had a fall.
0:48:44 > 0:48:47She's just had an operation, you know, so she can't walk much.
0:48:47 > 0:48:48I just took her to the doctors
0:48:48 > 0:48:51and I'm coming home now, you know, and it's a shock.
0:48:58 > 0:49:01In Bristol, more than £1 million in revenue has been generated
0:49:01 > 0:49:04by the city's bus lanes in the last three years,
0:49:04 > 0:49:08much of it coming from driving violations on Gloucester Road.
0:49:10 > 0:49:14This is showing the time that I was seen in the bus lane
0:49:14 > 0:49:19and four minutes before me, and several minutes afterwards,
0:49:19 > 0:49:22all these other people also caught in the same lane.
0:49:22 > 0:49:25Bernard Rambey's car was photographed
0:49:25 > 0:49:28crossing into the bus lane just before it ended.
0:49:28 > 0:49:32But Bernard says he did so in order to turn left at a junction,
0:49:32 > 0:49:36and that crossing any later would have meant blocking a cycle lane.
0:49:36 > 0:49:39If somebody's deliberately driving in a bus lane
0:49:39 > 0:49:42and shouldn't be doing that, yeah, I understand that.
0:49:42 > 0:49:44I wasn't doing that.
0:49:44 > 0:49:46I simply crossed the bus lane.
0:49:46 > 0:49:50That's the point where I crossed in to the bus lane,
0:49:50 > 0:49:53and there is a sign below the larger sign saying "end".
0:49:53 > 0:49:55So I've come in a little earlier,
0:49:55 > 0:49:59but you can clearly see there's a cycle section.
0:49:59 > 0:50:02If I'd have crossed where I think they're saying
0:50:02 > 0:50:04I should have crossed,
0:50:04 > 0:50:07I think that's a little more dangerous
0:50:07 > 0:50:10because you've got to cross a cycle lane to get into the lane
0:50:10 > 0:50:12to turn left at the traffic lights.
0:50:12 > 0:50:14You have to draw a line, don't you?
0:50:14 > 0:50:17I don't think this is in the spirit of the law.
0:50:17 > 0:50:18This is not why it was designed.
0:50:18 > 0:50:20PHONE RINGS
0:50:22 > 0:50:23Hello.
0:50:23 > 0:50:25- PHONE RINGS - Hello.
0:50:25 > 0:50:27Having appealed the charge,
0:50:27 > 0:50:31Mr Rambey's case is today being decided by telephone tribunal.
0:50:31 > 0:50:35Let me introduce myself. My name's Caroline Sheppard
0:50:35 > 0:50:40and I'm the adjudicator who will deal with this case today.
0:50:40 > 0:50:44Independent adjudicator Caroline Sheppard is hearing
0:50:44 > 0:50:49arguments from Mr Rambey and Bristol Council representative Mike James.
0:50:50 > 0:50:53But it seems Mr Rambey's preparations
0:50:53 > 0:50:56haven't been as thorough as they might have been.
0:50:56 > 0:51:01Now, Mr Rambey, have you seen the council evidence in this case?
0:51:02 > 0:51:05- Yes, I have. Yeah. - And have you seen the video?
0:51:07 > 0:51:09No, I haven't looked at it.
0:51:09 > 0:51:12- I've got the photographs in front of me.- Right.
0:51:12 > 0:51:16But you didn't look at the video of your vehicle, you know,
0:51:16 > 0:51:18and the manoeuvre it was making?
0:51:18 > 0:51:22Oh, there is one in the envelope and, I'm sorry, but I didn't look at that.
0:51:22 > 0:51:23Oh, I see.
0:51:24 > 0:51:28The video isn't the only thing that Mr Rambey hasn't seen.
0:51:29 > 0:51:32Mr James, I'd like to include you in this, in the still photographs,
0:51:32 > 0:51:37when looking at the second car back, is that Mr Rambey's car?
0:51:37 > 0:51:39Yes, that's correct.
0:51:39 > 0:51:41No, no, it isn't.
0:51:41 > 0:51:45The first car is my car.
0:51:45 > 0:51:47Oh, right. Mr James, is that right?
0:51:49 > 0:51:51What's the make of your car?
0:51:52 > 0:51:54My car is a Volkswagen. You've got it down on your paperwork,
0:51:54 > 0:51:57it's a Volkswagen, and the registration written there.
0:51:57 > 0:51:59The first car in the first picture
0:51:59 > 0:52:03- that you've got on page three is a Citroen.- Yes.
0:52:04 > 0:52:10That shows Mr Rambey's car, which is the second car in that picture.
0:52:10 > 0:52:13Fully in the bus lane, the one that's fully in the bus lane.
0:52:13 > 0:52:16- I didn't think the car behind me was my car.- Right.
0:52:16 > 0:52:20- The second car was my car, no. - Right.
0:52:20 > 0:52:24I did query where it had got to between the two photographs.
0:52:24 > 0:52:26Right.
0:52:26 > 0:52:29Despite the set-back, Mr Rambey still argues that having to turn
0:52:29 > 0:52:32left justified him driving into the bus lane.
0:52:33 > 0:52:35To settle the matter,
0:52:35 > 0:52:38the adjudicator wants to refer to maps of the junction.
0:52:39 > 0:52:44Mr James, if you would look at your map on page 20.
0:52:44 > 0:52:47I can't see Zetland Road, I don't think.
0:52:47 > 0:52:49- Erm... - I'm trying to work out...
0:52:51 > 0:52:54I've got a confession to make here, Caroline,
0:52:54 > 0:52:59that I don't think this is actually the right map for this junction.
0:52:59 > 0:53:01I've only just seen the paperwork myself,
0:53:01 > 0:53:04so I've got to say that this seems to be
0:53:04 > 0:53:07an error on the council's part in this particular case.
0:53:07 > 0:53:11Mr Rambey, your appeal will be allowed because, obviously,
0:53:11 > 0:53:15there is some confusion in this, and no doubt that comments
0:53:15 > 0:53:20about this junction will be, you know, will be looked at in future.
0:53:21 > 0:53:24OK, good. Thank you.
0:53:24 > 0:53:26If you ever have the misfortune to receive
0:53:26 > 0:53:29another of these through the post then do look at the video.
0:53:30 > 0:53:34- All right. - I will.- OK.
0:53:34 > 0:53:36But I think confusion all round here,
0:53:36 > 0:53:39and so there's no penalty to be paid, all right?
0:53:40 > 0:53:43- Thank you very much. - All right, thank you both very much.
0:53:43 > 0:53:45- Thank you.- Bye.
0:53:45 > 0:53:48Due to the council sending through the wrong maps,
0:53:48 > 0:53:50Mr Rambey wins the appeal.
0:53:52 > 0:53:53I made a mistake.
0:53:53 > 0:53:58Two mistakes. One, I didn't look at the video. And two, I assumed -
0:53:58 > 0:54:00and assume can make an ass out of you and me -
0:54:00 > 0:54:04that that's my car, cos I can't see the registration.
0:54:04 > 0:54:08And therefore, there I am, three seconds later there I am.
0:54:08 > 0:54:10But my car is the one behind,
0:54:10 > 0:54:13so I did think I was dead in the water there really.
0:54:13 > 0:54:15And if I'd have looked at the video, which I didn't,
0:54:15 > 0:54:19I know I should have, it would have been clearer, I suppose.
0:54:19 > 0:54:23I would have seen that it was my car actually in the lane.
0:54:23 > 0:54:25So I'm a bit lucky, aren't I?
0:54:25 > 0:54:29It's a bit of a blow because I felt that, you know,
0:54:29 > 0:54:32the case was quite clear. The person was in the bus lane.
0:54:32 > 0:54:35And we'll just make sure that we're a bit more
0:54:35 > 0:54:38vigilant in future on what goes out.
0:54:39 > 0:54:42The police should not be... You guys should not be...
0:54:42 > 0:54:44You guys should not be enforcing
0:54:44 > 0:54:46it on behalf of these bailiffs - it's not your job to do that.
0:54:46 > 0:54:48That's not your job.
0:54:48 > 0:54:52After 45 minutes protesting his innocent at the bailiff
0:54:52 > 0:54:57operation in Croydon, there's good news for the driver of the Peugeot.
0:54:57 > 0:55:02The initial information from the DVLA was incorrect.
0:55:02 > 0:55:04He is the registered owner of the vehicle.
0:55:04 > 0:55:06It's not her.
0:55:07 > 0:55:08It's a no-go.
0:55:11 > 0:55:15He's just checked it again and it's come back... Yeah.
0:55:15 > 0:55:18- Oh, well, we've got to let him go then, haven't we?- That's right.
0:55:18 > 0:55:21- Sorry. Excuse me. - Sorry. I'm sorry. OK.
0:55:21 > 0:55:24- Have a nice day. - Right, see you later. Take care.
0:55:27 > 0:55:30See you. Take care. Bye.
0:55:33 > 0:55:36The lady travelling with her elderly mother has been to the bank
0:55:36 > 0:55:38and withdrawn £1,400.
0:55:40 > 0:55:42Do you know why I had this kind of money?
0:55:42 > 0:55:45Two weeks back my son got married and I put all his gifts in there.
0:55:45 > 0:55:48- That's why I was crying my eyes out. - Oh.
0:55:48 > 0:55:52I mean, the kids, they haven't even spent it and I'm spending...
0:55:52 > 0:55:54I wouldn't have had that kind of money.
0:55:54 > 0:55:59- £1,402.92.- 92 pence, as well. - Yeah, £2.92.
0:55:59 > 0:56:01- Check that, it's £1,000... - Thank you.
0:56:01 > 0:56:04That's £1,400 I've paid for parking tickets.
0:56:04 > 0:56:07- My husband... Thank you, my husband. - One, two, three..
0:56:07 > 0:56:13Of the £1,400 handed over, 700 will be paid to the bailiffs.
0:56:13 > 0:56:16£2.92.
0:56:16 > 0:56:19- You're a horrible, horrible lady. - SHE LAUGHS
0:56:19 > 0:56:21I know it's not your fault.
0:56:25 > 0:56:27That was a good result.
0:56:27 > 0:56:30They've had five, six letters before we actually get involved,
0:56:30 > 0:56:34so if they chose to ignore them then that's their problem.
0:56:34 > 0:56:35We're here to enforce.
0:56:42 > 0:56:45In Horsham, Mike and Matt have decided to record
0:56:45 > 0:56:48their parking song professionally in what they hope
0:56:48 > 0:56:51will become the soundtrack to their parking revolution.
0:56:53 > 0:56:56# Driving into town
0:56:56 > 0:57:00# Parking in a car park
0:57:00 > 0:57:03# Doing a bit of shopping
0:57:03 > 0:57:07# There ain't no stopping me... #
0:57:08 > 0:57:11'I mean, let's face it, throughout history, you know,
0:57:11 > 0:57:12'whatever the movement,
0:57:12 > 0:57:15'there's always been usually some sort of music involved in it.'
0:57:18 > 0:57:22# Went to another store
0:57:22 > 0:57:26# In which to spend more money
0:57:26 > 0:57:31# But whilst browsing the selection I came over rather funny... #
0:57:33 > 0:57:35CAR HORN TOOTS
0:57:38 > 0:57:41People would like some form of free parking.
0:57:41 > 0:57:44I think they deserve it. They get, you know, car tax.
0:57:44 > 0:57:47They pay for their parking in the first place, anyway.
0:57:47 > 0:57:50They spend money in the towns, come back, find themselves with
0:57:50 > 0:57:53a fine on the car - the minority - but it's just not right.
0:57:55 > 0:58:01# Cos I realised I had to go feed the machine
0:58:01 > 0:58:05# Some more cash
0:58:05 > 0:58:10# How much more do they want of my depleted stash?
0:58:10 > 0:58:14# Quicker, quicker, running faster
0:58:14 > 0:58:18# Trying to avert oncoming disaster
0:58:18 > 0:58:24# All of a sudden, he is there before me
0:58:24 > 0:58:29# Basking in his unwholesome glory
0:58:29 > 0:58:32# Ticket is issued
0:58:32 > 0:58:33# The deal is done
0:58:33 > 0:58:35# Ticket is issued
0:58:35 > 0:58:37# The deal is done. #