0:00:02 > 0:00:04Recent times have seen Britain's police
0:00:04 > 0:00:06facing criticism like never before...
0:00:07 > 0:00:11..kettling the protesters, continuing use of stop and search
0:00:11 > 0:00:13and the handling of last year's riots.
0:00:15 > 0:00:18They're accused of being heavy-handed, not heavy enough,
0:00:18 > 0:00:24prejudiced, slow-moving, too quick to rush in.
0:00:24 > 0:00:26Move away, move away!
0:00:26 > 0:00:28And when everyone's got a camera phone,
0:00:28 > 0:00:31we see more footage than ever that makes us question the police.
0:00:31 > 0:00:35Shame on you, shame on you, shame on you.
0:00:35 > 0:00:37'I'm Adam Deacon. I grew up in Hackney,
0:00:37 > 0:00:39'an area where people have often had
0:00:39 > 0:00:42'a difficult relationship with the police.'
0:00:42 > 0:00:44When I see police driving through Hackney,
0:00:44 > 0:00:47I think most of them are looking back at me, thinking,
0:00:47 > 0:00:50"Oh, he must be up to something, he's a criminal. He's got to be."
0:00:50 > 0:00:54They hear my accent, they see what I'm wearing.
0:00:54 > 0:00:57Right, some of the time I got a hoodie on
0:00:57 > 0:00:59and I think they think, "Criminal."
0:01:00 > 0:01:02'I'm not the only one that feels this way.'
0:01:02 > 0:01:04In a recent survey, one in three people
0:01:04 > 0:01:06thought the police are corrupt
0:01:06 > 0:01:09and one in every five thought they're dishonest.
0:01:09 > 0:01:13But I want to know if the problem goes even deeper than that.
0:01:13 > 0:01:14I'm going to spend time
0:01:14 > 0:01:16with the police, see the world through their eyes.
0:01:16 > 0:01:18Ow!
0:01:18 > 0:01:20We're going to spend a night in the cells.
0:01:20 > 0:01:21POLICE SIREN
0:01:23 > 0:01:26I've had shifts before where it's push, push, push.
0:01:26 > 0:01:30To be perfectly honest, we're all human and sometimes we will snap.
0:01:30 > 0:01:32I want to meet the people whose belief in the police
0:01:32 > 0:01:34has been undermined.
0:01:34 > 0:01:35I looked at him and he said,
0:01:35 > 0:01:37"You giving me the eyeball, son?" The copper,
0:01:37 > 0:01:39and I just thought to myself, "Oh, my God, here we go."
0:01:39 > 0:01:41Give me a reason why you want to search me.
0:01:41 > 0:01:43If you wanted to search me, then arrest me.
0:01:43 > 0:01:46Then once you search me and find I have nothing on me,
0:01:46 > 0:01:47then I'm going to speak to my solicitor.
0:01:47 > 0:01:49You have no reason TO trust them.
0:01:49 > 0:01:52I know I shouldn't, but I hate all of them.
0:01:52 > 0:01:56It was police incompetence and negligence why Tania died.
0:01:56 > 0:01:59There's no doubt we need the police.
0:02:00 > 0:02:02What I want to know is can we trust them?
0:02:11 > 0:02:13The shooting in Stockwell
0:02:13 > 0:02:15and the handling of the death of Mark Duggan in Tottenham
0:02:15 > 0:02:17shocked Britain.
0:02:18 > 0:02:22When armed police make mistakes, people can die
0:02:22 > 0:02:24and that's why I want to find out what kind of people
0:02:24 > 0:02:25choose to do this job.
0:02:25 > 0:02:31We are going to interview a few gun police about their job,
0:02:31 > 0:02:33what they do, how they feel.
0:02:33 > 0:02:38- Yeah? Excited?- Mm. Yeah. It should be good.
0:02:38 > 0:02:41It's a bit weird, if I'm being honest. There's lots of guns about,
0:02:41 > 0:02:43and police officers.
0:02:46 > 0:02:48Right, hold that for me.
0:02:48 > 0:02:49- All right.- Cool.
0:02:51 > 0:02:55- Pair of safety glasses.- Cheers, man. - And some hearing protection.- Cheers.
0:02:55 > 0:02:57We've got to protect your eyes and your hearing.
0:02:57 > 0:03:00'Firearms trainer Chris Stratford runs training sessions
0:03:00 > 0:03:01'for armed officers.'
0:03:01 > 0:03:02Are they kind of aiming to stop someone
0:03:02 > 0:03:04in their tracks, kind of thing?
0:03:04 > 0:03:08- So the arm or the leg?- No, you shoot...- They're shooting to kill?
0:03:08 > 0:03:11You shoot at the largest part of the body mass.
0:03:11 > 0:03:14- Right.- You shoot to stop.- Right. - And that stops the threat.
0:03:14 > 0:03:17- OK.- Eyes and ears in the range, please, people.
0:03:17 > 0:03:19Get yourselves settled down now, folks.
0:03:19 > 0:03:20Load and make ready. GUNS COCKING
0:03:20 > 0:03:23Remember the basic principles of shooting.
0:03:23 > 0:03:28SLP draw, two-handed load ready, try your aim if you need to.
0:03:28 > 0:03:31Gentleman, five rounds. Carry on.
0:03:31 > 0:03:33GUNSHOTS
0:03:35 > 0:03:36Out!
0:03:36 > 0:03:40The job and the role that they play is quite significant.
0:03:40 > 0:03:42At the end of the day, they may have to take a life.
0:03:42 > 0:03:46- It's not an easy call.- Mm.- When the shit hits the fan, it's a big ask.
0:03:46 > 0:03:48They must think about public perception.
0:03:48 > 0:03:50- Yeah. - Their perception, over-penetration.
0:03:50 > 0:03:52Do I shout at people, tell them to get down?
0:03:52 > 0:03:53They've all got to do that...
0:03:53 > 0:03:54CLICKS ..as quick as that.
0:03:54 > 0:03:57I got talking to Andrew Stevenson about why he chose a job
0:03:57 > 0:03:59with so much pressure.
0:03:59 > 0:04:02This is something you guys volunteered to do, right?
0:04:02 > 0:04:04It's not... Yeah, it's a career path I chose to do.
0:04:04 > 0:04:06But there's no extra money as well?
0:04:06 > 0:04:08No. Not at the minute.
0:04:08 > 0:04:10Why did you want to do it?
0:04:10 > 0:04:12I've been a police officer for eight years,
0:04:12 > 0:04:14been to a lot of public order, been to a lot of situations
0:04:14 > 0:04:18and things seem to be getting worse, the use of force on people.
0:04:18 > 0:04:21I just felt, you know, it was becoming more of a threat.
0:04:21 > 0:04:23I personally wanted to go through the training
0:04:23 > 0:04:26to carry the weapon and for protection, basically.
0:04:26 > 0:04:29- The ultimate protection.- Do you feel safer with it?- Yeah.- Yeah.
0:04:29 > 0:04:31Yeah, definitely. I mean, it's...
0:04:31 > 0:04:35- It feels very weird now for us to go out unarmed on patrol.- Right.
0:04:35 > 0:04:37You definitely feel you're missing something when you go out.
0:04:37 > 0:04:39WHISTLE BLOWS
0:04:39 > 0:04:41GUNSHOTS
0:04:41 > 0:04:43You know, you're training to kill someone.
0:04:43 > 0:04:46How does that sit with you? Is it just,
0:04:46 > 0:04:47kind of, you see it as the job or...
0:04:47 > 0:04:50I don't see it as training to kill somebody.
0:04:50 > 0:04:53It's one of these things where, if a situation arises
0:04:53 > 0:04:55where I feel that my life's in danger
0:04:55 > 0:04:57or the life of somebody else is,
0:04:57 > 0:04:58ultimately it's a decision
0:04:58 > 0:05:01I'm going to have to make whether or not to pull the trigger.
0:05:01 > 0:05:05So do you worry about making that mistake, of just...?
0:05:05 > 0:05:08I wonder about whether or not I can do it.
0:05:08 > 0:05:12This time, two shots to the body, one shot to the head.
0:05:12 > 0:05:15Keep your eye on the threat of the target.
0:05:15 > 0:05:18The fact you've got these people training to use these guns all day,
0:05:18 > 0:05:20right, that's what you do.
0:05:20 > 0:05:22Knowing there might never be a time where you'll get to use it.
0:05:22 > 0:05:24You might never get that call.
0:05:24 > 0:05:26I'd be quite happy to never, ever pull my weapon.
0:05:26 > 0:05:27Even though you've been training?
0:05:27 > 0:05:29Yeah, but as long as I know it's there,
0:05:29 > 0:05:32if necessary it's there to deal with the situation.
0:05:32 > 0:05:35But I'd be quite happy to go through, and I hope I go through,
0:05:35 > 0:05:38my firearms career without having to draw my weapon.
0:05:40 > 0:05:43'For all their professionalism, and obvious commitment to the job,
0:05:43 > 0:05:45'I still felt uncomfortable
0:05:45 > 0:05:48'about being around so many police with guns.
0:05:48 > 0:05:49'A lot of that is connected
0:05:49 > 0:05:52'to what happened to one of my oldest schoolmates, David.
0:05:52 > 0:05:54'And it's what happened to him that really made me
0:05:54 > 0:05:56'want to make this film in the first place.
0:05:56 > 0:06:00'I've known David, like, since I was 12.
0:06:00 > 0:06:03'We met in secondary school and all that. He's a close friend.'
0:06:03 > 0:06:05He's someone that you can rely on, you know?
0:06:05 > 0:06:08I wasn't the biggest guy at school so if I ever had problems,
0:06:08 > 0:06:11David would be someone I used to go to and he used to have my back.
0:06:11 > 0:06:15'He was liked by the teachers, always on the music.
0:06:15 > 0:06:17'And he's just never been your typical kid.'
0:06:17 > 0:06:20I say that because, like, I'm sure he'll kill me for saying it,
0:06:20 > 0:06:23but...you know, he used to play the cello at school,
0:06:23 > 0:06:24his grades were very good.
0:06:25 > 0:06:30And if I'm being honest, like, it all started to change
0:06:30 > 0:06:33after the situation with the police.
0:06:33 > 0:06:35# Robocop cos that's what's criminal
0:06:35 > 0:06:36# What happened to me was criminal
0:06:36 > 0:06:37# I'm no angel but I'm blessed
0:06:37 > 0:06:40# I coulda been left for dead by feds... #
0:06:40 > 0:06:41'Seven years ago
0:06:41 > 0:06:44'when he was 21, David was arrested by armed police officers
0:06:44 > 0:06:46'in a case of mistaken identity.'
0:06:46 > 0:06:47# Think they're Robocop... #
0:06:47 > 0:06:52From what I remember of that night was a madness.
0:06:52 > 0:06:55I was in Belfast and I was doing a filming job
0:06:55 > 0:06:57- in Ireland at the time.- I remember.
0:06:57 > 0:06:59And I got a text message from Jonah saying
0:06:59 > 0:07:02"David's been beat up and shot by feds,"
0:07:02 > 0:07:04that's what the text message said.
0:07:04 > 0:07:09- You know, my heart sunk. I didn't know if he was dead or alive.- Yeah.
0:07:09 > 0:07:11Start with what happened that evening.
0:07:11 > 0:07:12What do you remember that night?
0:07:12 > 0:07:16Literally, I was there, putting some bags in the back of the car, bruv.
0:07:16 > 0:07:19Then all of a sudden, like, someone just comes up behind me,
0:07:19 > 0:07:21shouts at me, says something like,
0:07:21 > 0:07:22"So you like to kidnap people, do you?"
0:07:22 > 0:07:25Felt like loads of people were rushing onto me.
0:07:25 > 0:07:26I didn't know what the fuck was going on.
0:07:26 > 0:07:29I was just like, you know what I mean, panic mode,
0:07:29 > 0:07:30know what I'm saying? Before I knew it,
0:07:30 > 0:07:33I was just swung to the ground, literally,
0:07:33 > 0:07:36and I felt bare kicks and punches coming from everywhere.
0:07:36 > 0:07:38I was thinking, "What the hell's going on?"
0:07:38 > 0:07:40To the head, to the face. I was on the floor.
0:07:40 > 0:07:41Tried to break away.
0:07:41 > 0:07:43Nearly got away, and then someone just grabbed me.
0:07:43 > 0:07:45I started seeing guns, everything. It was mad.
0:07:45 > 0:07:48I didn't know what was going on. I just start to think
0:07:48 > 0:07:52"Right, am I being attacked like some racial thing?"
0:07:52 > 0:07:55- Did you try and fight back? - Of course. Of course, bruv.
0:07:55 > 0:07:56I tried to get away.
0:07:56 > 0:07:59Was there not a point where they said, "This is police"?
0:07:59 > 0:08:04- Where did that come in? - Nothing, bruv. Nothing.
0:08:04 > 0:08:06These guys, they're in plain clothes.
0:08:06 > 0:08:10They just come and start beating me, beating the shit out of me,
0:08:10 > 0:08:13- trying to just beat me up. - The first time I saw it, bruv...
0:08:13 > 0:08:18- I remember the first time you showed me. In Napa, innit?- Yeah, in Napa.
0:08:18 > 0:08:22- Killed that holiday. - Yeah, in that moment.
0:08:22 > 0:08:24- Here we go.- So who filmed this?
0:08:24 > 0:08:28- That was them. - This is police footage?- Mm-hm.
0:08:28 > 0:08:30- This is me in the boot, bruv.- Yeah.
0:08:30 > 0:08:34I'm just in the boot there. They've just pulled up there.
0:08:35 > 0:08:37- See?- Wow.
0:08:37 > 0:08:39I mean, you can tell, right, there was no talking there.
0:08:39 > 0:08:42Look. I'm still trying to fight.
0:08:42 > 0:08:45I don't know who these people are, but he's stamping on my head.
0:08:45 > 0:08:48- He's tasing me. - It's mad to watch this.
0:08:48 > 0:08:50I'm assuming that you're asking them,
0:08:50 > 0:08:53"Look what the hell has happened here?"
0:08:53 > 0:08:54Yeah. I've asked 'em.
0:08:54 > 0:08:59There was a suspected kidnapping, yeah, in those block of flats.
0:08:59 > 0:09:02And they, because I was seen going into them block of flats,
0:09:02 > 0:09:03made an assumption.
0:09:03 > 0:09:05So you were in the wrong place
0:09:05 > 0:09:07at the wrong time, and that's what they've done.
0:09:07 > 0:09:09When was the moment when they realised
0:09:09 > 0:09:14"We've just made a big mistake here. We've just got the wrong person"?
0:09:14 > 0:09:15When did that happen?
0:09:15 > 0:09:1612 hours later.
0:09:16 > 0:09:19- And you were still in the cell at this point?- I'm locked up.
0:09:19 > 0:09:23Am I right in saying they came round to your mum's house
0:09:23 > 0:09:25- to raid the house as well?- Yeah.
0:09:25 > 0:09:29It's almost as if they wanted to find something, like.
0:09:29 > 0:09:31At the end of the day, you can't trust the police, bruv.
0:09:31 > 0:09:33So how does this whole thing make you feel?
0:09:33 > 0:09:37I don't know who these people are, but if you look at the footage,
0:09:37 > 0:09:39that's the worst thing about it,
0:09:39 > 0:09:41even to the point where it's made me paranoid.
0:09:41 > 0:09:46- In what way?- Well, bruv, I'll be out having a drink.
0:09:46 > 0:09:48And if I see someone looking at me in the wrong way,
0:09:48 > 0:09:51things go through my head, bruv.
0:09:51 > 0:09:54I start thinking, right, "Could that be them?"
0:09:54 > 0:09:59- Look.- What would you say to these people if you met them again?
0:10:02 > 0:10:03I'd ask them why, bruv.
0:10:03 > 0:10:06Was there any need to do this, like?
0:10:07 > 0:10:09"Couldn't you have just told me who you were,
0:10:09 > 0:10:13"instead of just coming out of nowhere and springing onto me?"
0:10:13 > 0:10:15You know what I'm saying?
0:10:15 > 0:10:16"You would have found out
0:10:16 > 0:10:20"I've got nothing to do with anything like that."
0:10:21 > 0:10:24David received a letter stating that the Metropolitan Police regret
0:10:24 > 0:10:25what happened to him.
0:10:25 > 0:10:28He also received an out-of-court settlement.
0:10:28 > 0:10:30But the police claim that the officers did warn him
0:10:30 > 0:10:33who they were, and used only reasonable force.
0:10:34 > 0:10:36To this day, they have not apologised
0:10:36 > 0:10:38or accepted any wrongdoing.
0:10:38 > 0:10:41When the police make a mistake,
0:10:41 > 0:10:44it can be detrimental to someone, you know?
0:10:44 > 0:10:47One mistake, and it can affect their whole life.
0:10:47 > 0:10:49It can make them not trust people any more.
0:10:49 > 0:10:52It can make them, you know, it can make them change.
0:10:52 > 0:10:54Everyone makes mistakes.
0:10:54 > 0:10:57I just think that it's the way you handle yourself
0:10:57 > 0:11:01after that mistake has happened, it's what you do after it.
0:11:01 > 0:11:02Responsibility.
0:11:03 > 0:11:06It's not only young men from the cities
0:11:06 > 0:11:08that have lost their faith in the police.
0:11:08 > 0:11:11Stella Moore lives in rural Derbyshire.
0:11:11 > 0:11:14She has more reason than most to mistrust law enforcement.
0:11:17 > 0:11:20Stella's daughter Tania was stalked by her ex-boyfriend
0:11:20 > 0:11:22for 18 months.
0:11:22 > 0:11:23He recruited people to beat her up.
0:11:23 > 0:11:26Again and again, the family begged for help,
0:11:26 > 0:11:29but the police took no action.
0:11:38 > 0:11:42- So she was serious about her horses? - Very serious, yes.
0:11:42 > 0:11:45Most of those there are from ten to 16.
0:11:47 > 0:11:52And then the ones on the left are from when she was 18 upwards.
0:11:52 > 0:11:56So what age was she when she jumped on a horse for the first time?
0:11:56 > 0:11:58- I would say five.- Five years old?
0:11:59 > 0:12:02We got Tania a little Shetland, which wasn't really any good,
0:12:02 > 0:12:04because it used to bite her.
0:12:04 > 0:12:08- And then she had a small pony. - And that was it? She loved it?
0:12:08 > 0:12:10Yeah. She was a natural.
0:12:13 > 0:12:15When Tania was beaten up,
0:12:15 > 0:12:18she told the officer who came to take her statement
0:12:18 > 0:12:21that she was afraid that when she walked out of the door
0:12:21 > 0:12:23that she would be shot,
0:12:23 > 0:12:25because he had high-powered guns.
0:12:25 > 0:12:31It didn't matter where she went. He always seemed to be there.
0:12:31 > 0:12:33And then he started to do various things,
0:12:33 > 0:12:38like, she'd gone into this pub, and he poured beer over her head.
0:12:38 > 0:12:41She decided that she would leave,
0:12:41 > 0:12:43because he was becoming very aggressive,
0:12:43 > 0:12:45and she went out to her car, and her car had been damaged,
0:12:45 > 0:12:48so she couldn't drive it home.
0:12:48 > 0:12:51They could have pulled him in, but they didn't.
0:12:51 > 0:12:57- And if I'm right in saying, Stella, this guy had previous...?- Oh, yes.
0:12:57 > 0:13:01- The police knew about this guy? He had this element to him?- Yeah.
0:13:01 > 0:13:04Well, he'd beaten up his ex-wife,
0:13:04 > 0:13:07and he'd done almost exactly the same to his ex-wife
0:13:07 > 0:13:09as he was doing to Tania.
0:13:10 > 0:13:13Tell me about that night, Stella, the night she died.
0:13:13 > 0:13:16Could you explain what you remember?
0:13:16 > 0:13:20I came downstairs, and I said to Justin, "I'm going to look for Tania.
0:13:20 > 0:13:25"I'm taking the car". Anyway, I came across the police roadblock.
0:13:25 > 0:13:28- Literally, that's how you found about it?- Yeah.
0:13:28 > 0:13:33I said, "Can you tell me if you've seen a little white car?"
0:13:33 > 0:13:38And an officer said what had happened, that...
0:13:40 > 0:13:42the person was deceased.
0:13:44 > 0:13:47And...I just can remember
0:13:47 > 0:13:51hitting my fists on the car roof.
0:13:51 > 0:13:55I said to him, "She's been shot."
0:13:55 > 0:13:57Because so many times prior to that...
0:13:57 > 0:14:01You was telling the police. Knowing that you told them this,
0:14:01 > 0:14:03that first initial feeling, was it anger?
0:14:03 > 0:14:07Oh, it was anger. It was anger.
0:14:07 > 0:14:10The officer said, "Would you like me to drive?", and I said no.
0:14:10 > 0:14:16- He accompanied us back to the house, and I picked up this folder.- Mmm.
0:14:17 > 0:14:20And I gave it to him,
0:14:20 > 0:14:23and I said, "That's all the information in there that you need."
0:14:23 > 0:14:25Everything had been logged.
0:14:25 > 0:14:29We'd logged everything, from every single incident that had happened.
0:14:30 > 0:14:37I mean, that had been given to the police. So...no, it was...
0:14:37 > 0:14:41police incompetence and negligence, why Tania died.
0:14:42 > 0:14:46- Does it get any easier at all, Stella?- No. No.
0:14:46 > 0:14:50In fact, I think as time goes on,
0:14:50 > 0:14:53I think it gets tougher,
0:14:53 > 0:14:56because you realise what you've lost.
0:14:56 > 0:15:01You see, I see my daughter's friends getting married
0:15:01 > 0:15:06and having children, and that's something that you'll never see,
0:15:06 > 0:15:08I'll never see.
0:15:08 > 0:15:12And I think that's why it gets very tough.
0:15:12 > 0:15:15And that's why I suppose...
0:15:15 > 0:15:20I mean, some people might forgive, but I can't forgive.
0:15:20 > 0:15:22And you can't forget either.
0:15:30 > 0:15:34Derbyshire police said that the incidents leading to Tania's death
0:15:34 > 0:15:39had not been properly examined, due to systemic failures and overwork.
0:15:39 > 0:15:44One officer was sacked, one demoted and four reprimanded.
0:15:45 > 0:15:47An IPCC investigation stated
0:15:47 > 0:15:49that Tania's death could have been prevented
0:15:49 > 0:15:53if the police had just followed basic lines of inquiry.
0:15:53 > 0:15:57When I first started this, I was thinking police brutality,
0:15:57 > 0:15:58that was the thing on my mind.
0:15:58 > 0:16:02I didn't really think of police incompetence
0:16:02 > 0:16:06and how deep that can go. You know, one mistake, and...
0:16:07 > 0:16:09..a young girl lost her life.
0:16:17 > 0:16:20I've come to Worthing, on the South Coast,
0:16:20 > 0:16:23to see what policing is like in a regular town outside the big city.
0:16:23 > 0:16:27Last year, Worthing had less than half the number
0:16:27 > 0:16:29of reported crimes as we did in Hackney.
0:16:31 > 0:16:33It's early evening,
0:16:33 > 0:16:34and officers Karen and Livvy
0:16:34 > 0:16:38are on patrol as part of Operation Respect.
0:16:38 > 0:16:41The idea is to tackle anti-social behaviour
0:16:41 > 0:16:44and build a relationship between police and local kids.
0:16:45 > 0:16:47Not long after I join them,
0:16:47 > 0:16:50a call comes in reporting a group of under-age drinkers on the seafront.
0:16:51 > 0:16:53You're grabbing me!
0:16:53 > 0:16:55Rape! Rape!
0:16:55 > 0:16:58They're raping me, they're raping me!
0:16:58 > 0:16:59How much have you had to drink?
0:16:59 > 0:17:02Some 15-year-olds, 16-year-old girls.
0:17:02 > 0:17:04I think they drank a bit too much.
0:17:04 > 0:17:07And the police are just working out what to do with them.
0:17:07 > 0:17:10Be interesting to find out what their parents think.
0:17:10 > 0:17:11Calm yourselves down.
0:17:11 > 0:17:13Tell you what, you either calm down,
0:17:13 > 0:17:15or I'm going to take you back.
0:17:15 > 0:17:18You're going to take me back anyway.
0:17:18 > 0:17:20If you carry on behaving like this, I'm going to.
0:17:20 > 0:17:22You're not going to let me go.
0:17:22 > 0:17:25If you calm down and I'm satisfied about where you live
0:17:25 > 0:17:28and your parents are OK with it and you're not going to be vulnerable,
0:17:28 > 0:17:31then, yes, I will, but if you carry on with this behaviour,
0:17:31 > 0:17:34we're not going to get anywhere, are we? Yeah?
0:17:34 > 0:17:36No!
0:17:36 > 0:17:39I don't want to go home! Stop grabbing me!
0:17:39 > 0:17:41No, I don't want to go home!
0:17:41 > 0:17:44They don't know what they're doing. Anything could happen to them.
0:17:44 > 0:17:45They should be safe and warm at home,
0:17:45 > 0:17:47not out here with a bottle of vodka.
0:17:47 > 0:17:49One of the girls runs away from the police
0:17:49 > 0:17:51and is refusing to co-operate.
0:17:51 > 0:17:54Right, stop struggling. Calm down, and I'll let go.
0:17:56 > 0:17:58Get off! Ow!
0:17:58 > 0:18:02Please get off me!
0:18:05 > 0:18:09Get off me! Please!
0:18:09 > 0:18:12You wouldn't be in this position if you'd done what you were asked.
0:18:12 > 0:18:14I'm going to talk to Mum and Dad. Trust me. Please. Come on.
0:18:14 > 0:18:18You're going to go in the van, and your friend is there,
0:18:18 > 0:18:20- and you'll calm down. - No.- We're going to sort this out.
0:18:22 > 0:18:25After three, I'm going to jump up, and it'll be all right.
0:18:25 > 0:18:27One, two, three.
0:18:27 > 0:18:31Up you get. Fabulous. Come on.
0:18:31 > 0:18:34That's a good girl. Into the van.
0:18:34 > 0:18:39And we're going to talk. That's all we're going to do.
0:18:39 > 0:18:42That's all we're going to do. Good girl. We're going in.
0:18:42 > 0:18:45GIRL SOBS
0:18:46 > 0:18:49I don't know what happened. She was quite hysterical.
0:18:49 > 0:18:53She's obviously been drinking a bit. She's young, though, man.
0:18:53 > 0:18:54She's a young girl.
0:18:59 > 0:19:02Whether it's rightly or wrongly, at the end of the day,
0:19:02 > 0:19:03I've got a duty of care.
0:19:03 > 0:19:07It would be wrong of me to leave her in that state, wandering off.
0:19:07 > 0:19:10Some people might think that was a bit heavy-handed,
0:19:10 > 0:19:13but the fact is that she's continued that behaviour all the way back,
0:19:13 > 0:19:16so it's a case of, "All we want to do is sit you in the van
0:19:16 > 0:19:18"and calm you down, establish who you are
0:19:18 > 0:19:20"and where you've come from and take you to a place of safety."
0:19:20 > 0:19:23With the girls driven home to their parents,
0:19:23 > 0:19:26Operation Respect is winding down,
0:19:26 > 0:19:28so I meet up with officers NJ and Matt,
0:19:28 > 0:19:30who are patrolling the streets.
0:19:30 > 0:19:32I've been doing this job almost 11 years,
0:19:32 > 0:19:35and I think probably over the last year and a half, two years,
0:19:35 > 0:19:38I'm more aware of my own safety now than I ever have been.
0:19:38 > 0:19:41There are occasions when you have to call for assistance,
0:19:41 > 0:19:43and you've got to wait five or ten minutes,
0:19:43 > 0:19:44and you're struggling
0:19:44 > 0:19:48with somebody on the floor, or having a fight with somebody.
0:19:48 > 0:19:50You know, it is scary.
0:19:52 > 0:19:54Oh, no. The lights are on.
0:19:54 > 0:19:56POLICE SIREN WAILS
0:19:56 > 0:19:58This feels so weird.
0:20:00 > 0:20:02'A call comes through, directing us
0:20:02 > 0:20:05'to a possible violent domestic incident nearby.'
0:20:05 > 0:20:08POLICE SIREN WAILS
0:20:14 > 0:20:16All I'm trying to do is leave!
0:20:16 > 0:20:18- I'm just trying to go! - Hold on a sec.
0:20:18 > 0:20:21Whoa, whoa, whoa, whoa. Calm down.
0:20:21 > 0:20:24I just want to leave, he hasn't let me leave!
0:20:24 > 0:20:26All right. I just want to talk to you for a sec.
0:20:26 > 0:20:29- I'm not pressing charges, don't press charges...!- No, listen.
0:20:29 > 0:20:32- Whoa, whoa, whoa, whoa! - We had an argument, that's it.
0:20:32 > 0:20:35Whatever I say, don't start dictating about what she's doing.
0:20:35 > 0:20:38All right? We'll speak to her and we'll establish what's happened.
0:20:38 > 0:20:40- All right.- Is that understood?
0:20:40 > 0:20:43Let me get things straight. You've had a verbal row...
0:20:43 > 0:20:46- He wouldn't let me leave!- But you're physically all right, you're...
0:20:46 > 0:20:48- you're not hurt or anything? - No, I'm fine.
0:20:48 > 0:20:52- I haven't done anything wrong! - Well, nothing to worry about then!
0:20:52 > 0:20:54HE TALKS INCOMPREHENSIBLY
0:20:54 > 0:20:58Because I've spoken to you, I just need to take your details.
0:20:58 > 0:21:01Then once we've established everybody's all right,
0:21:01 > 0:21:04then you can go, all right? Is that fair?
0:21:06 > 0:21:09Listen, have a bit of respect for your neighbours, all right?
0:21:09 > 0:21:12Have a bit of respect for me as well! I'm a law-abiding citizen!
0:21:12 > 0:21:15What are you talking about? They WILL have a bit of respect for you!
0:21:15 > 0:21:19Excuse me, can I just say something?
0:21:19 > 0:21:23It probably won't help at this time, maybe in the morning.
0:21:23 > 0:21:26Tonight, it's just a verbal altercation, like most nights.
0:21:26 > 0:21:29But there's always that one night where it might not be.
0:21:29 > 0:21:31Shut the door, put the lock on...
0:21:31 > 0:21:34I know! He keeps pushing me away,
0:21:34 > 0:21:36and I don't do that, you know I don't.
0:21:39 > 0:21:43It's around midnight, and as soon as we leave, NJ and Matt
0:21:43 > 0:21:45receive an urgent call to head to custody,
0:21:45 > 0:21:48as a woman is threatening to self-harm.
0:21:48 > 0:21:50NJ, are you, er...?
0:21:50 > 0:21:53- I'm here for the female, sarge. - Can you come through, please?
0:21:53 > 0:21:56Yep. OK, I'm going to just have to shut the door.
0:21:58 > 0:22:01As I wait for NJ to deal with the woman,
0:22:01 > 0:22:02officers are struggling
0:22:02 > 0:22:05to get a drunk man with an injured leg into his cell.
0:22:05 > 0:22:09There is a chance that that leg could end up getting broken, OK?
0:22:09 > 0:22:12- Yeah!- We want you to work with us, OK?
0:22:12 > 0:22:15- That's what I'm trying to do. - I'm going to take you in there.
0:22:15 > 0:22:16I want you to sit down first of all.
0:22:16 > 0:22:19Nah, I'll sit down if I want to go for a piss.
0:22:19 > 0:22:21The officers are going to search you, all right?
0:22:21 > 0:22:24Can we have some replacement trousers, please?
0:22:28 > 0:22:30- Done.- Yeah?- Yeah.
0:22:30 > 0:22:34- It was a 16-year-old female. - Yeah...- Yeah.
0:22:34 > 0:22:36- Was she...? Was it kicking off in there?- Yeah.
0:22:36 > 0:22:40She was originally. But she's a known self-harmer as well.
0:22:40 > 0:22:43- Right.- So we had to remove everything, possible ligatures,
0:22:43 > 0:22:46that she could... But she's a lot calmer now.
0:22:46 > 0:22:48- A bit calmer now, yeah? > - Yeah, I'm sweet.
0:22:48 > 0:22:51Excellent! That's just what we want! >
0:22:51 > 0:22:53How does it make you feel, you know,
0:22:53 > 0:22:55when you do pick up a paper, or...
0:22:55 > 0:22:58and there is something in there about a police officer
0:22:58 > 0:23:01giving racial abuse or being a bit too heavy-handed -
0:23:01 > 0:23:03how does that make you feel?
0:23:03 > 0:23:07To be perfectly honest, we're all human, and sometimes,
0:23:07 > 0:23:10we will snap. I'm not saying it's right by any means,
0:23:10 > 0:23:13and I'm not condoning it. Erm...
0:23:13 > 0:23:16And we are paid a wage to do a job, and to be professional.
0:23:16 > 0:23:19But there are some times... I've had shifts before,
0:23:19 > 0:23:22where it's push, push, push. You're being pushed from the organisation,
0:23:22 > 0:23:25to hurry and do your job, and then get to the next job and the next.
0:23:25 > 0:23:28Then you could go through a whole few shifts
0:23:28 > 0:23:30where all you're getting is abuse from people.
0:23:30 > 0:23:34And occasionally, you know... So I can see how these things happen.
0:23:34 > 0:23:38But as I say, I'm not condoning what happened. It is unfortunate.
0:23:38 > 0:23:40Could be worse...
0:23:52 > 0:23:55Spending time with NJ and the others, even on a quiet night,
0:23:55 > 0:23:59you could see the level of patience needed, and how easy it might be
0:23:59 > 0:24:02for an officer to overstep the mark.
0:24:03 > 0:24:05There's so many people out there that...
0:24:05 > 0:24:08have had problems with the police.
0:24:08 > 0:24:10But then you realise at the same time
0:24:10 > 0:24:14that there is some police out there that are just kind of, you know,
0:24:14 > 0:24:17they came into it for the right reasons,
0:24:17 > 0:24:19they're trying to do the best they can.
0:24:21 > 0:24:23It's the officers that go out there
0:24:23 > 0:24:26and do...do the shit, basically,
0:24:26 > 0:24:28that ruins it for everyone.
0:24:28 > 0:24:30And it makes people feel like
0:24:30 > 0:24:33every single officer's like that - and I'm sure they're not.
0:24:43 > 0:24:45There's no doubt that my views of the police
0:24:45 > 0:24:48have been shaped by growing up and living in Hackney.
0:24:48 > 0:24:50# Express yourself...! #
0:24:50 > 0:24:52Here, right now,
0:24:52 > 0:24:56we're on, erm, Upper Clapton.
0:24:56 > 0:24:59Also known as Murder Mile.
0:24:59 > 0:25:03It's kind of calmed down a lot, the last couple of years,
0:25:03 > 0:25:06but this used to be real bad round here,
0:25:06 > 0:25:08especially for gun crime and all that.
0:25:09 > 0:25:11# Express yourself...! #
0:25:11 > 0:25:16Right, over here is Pembury Estate - massive estate.
0:25:16 > 0:25:19This is where the riots kind of kicked off as well.
0:25:19 > 0:25:22You can be driving around Hackney sometimes,
0:25:22 > 0:25:25and you'll just see police everywhere, stop checks everywhere.
0:25:25 > 0:25:27Police to the right!
0:25:28 > 0:25:31Maybe a few years ago, I would have said,
0:25:31 > 0:25:34youngsters in Hackney and all that,
0:25:34 > 0:25:37they probably feel a certain way towards the police. But nowadays,
0:25:37 > 0:25:40I feel like it's kind of everywhere.
0:25:40 > 0:25:42I feel like that feeling
0:25:42 > 0:25:44has spread.
0:25:44 > 0:25:46# Express yourself...! #
0:25:50 > 0:25:52I'm off to my barber's, to hear what they've got to say
0:25:52 > 0:25:54about law and order.
0:25:57 > 0:26:00How do you feel about police, Ladder?
0:26:00 > 0:26:02You know what? I'm not as negative about them
0:26:02 > 0:26:05as a lot of - shall I say? - urban people are.
0:26:05 > 0:26:08- What do you mean, urban people? - Well, to be honest,
0:26:08 > 0:26:10I guess a lot of young people, especially that usually come here,
0:26:10 > 0:26:13- they feel victimised by the police. - This is what I find funny.
0:26:13 > 0:26:16- Kids are like, "I'm not having it." - Yeah.
0:26:16 > 0:26:18What do you mean? You're getting arrested. You've HAD it!
0:26:18 > 0:26:22You ARE having it! You're on the floor,
0:26:22 > 0:26:23with a knee in your back,
0:26:23 > 0:26:26and you're still shouting, "I'm not having it!" You're having it now!
0:26:26 > 0:26:29You're on the floor handcuffed! You're going to the police station,
0:26:29 > 0:26:32and I will see you in seven hours. You've had it.
0:26:32 > 0:26:34LAUGHTER
0:26:34 > 0:26:36I believe you still need them, because if
0:26:36 > 0:26:39your house got burgled, it would be the police you called.
0:26:39 > 0:26:41If your car gets stolen, it's the police you will call.
0:26:41 > 0:26:44At the end of the day, people are people.
0:26:44 > 0:26:46And the police are there to serve and protect.
0:26:46 > 0:26:47- CHUCKLING - Now, they're there
0:26:47 > 0:26:48to serve and protect,
0:26:48 > 0:26:52it's my job to cut your hair. If I've had an argument
0:26:52 > 0:26:55with my missus, I might not cut your hair the same as I did
0:26:55 > 0:26:57when I was super-happy.
0:26:57 > 0:26:59It's just life. You're an actor.
0:26:59 > 0:27:02- Yeah.- If you wake up in the morning, you've just had a mad day,
0:27:02 > 0:27:07or mad morning, getting to work, your vibe's going to be off.
0:27:07 > 0:27:09No, what's happened, I always learn my lines.
0:27:09 > 0:27:12I always have that level of professionalism.
0:27:12 > 0:27:15- The youngsters aren't helping themselves.- What do you mean?
0:27:15 > 0:27:18I've seen how youngsters behave in front of the police.
0:27:18 > 0:27:21And I've seen them do things. And... Because, like,
0:27:21 > 0:27:23let's say there's ten of us.
0:27:23 > 0:27:26I am the one that's had the problem with the police,
0:27:26 > 0:27:28but the other nine are like, "Yeah, my pal!"
0:27:28 > 0:27:30So now I'm all moving aggressive.
0:27:30 > 0:27:32Wouldn't you say they're sticking up for their boys?
0:27:32 > 0:27:35- You could say that, they're sticking up for their people.- Yeah, but, see,
0:27:35 > 0:27:38as an adult, I understand there's ways of conducting yourself now.
0:27:38 > 0:27:41I've got a friend that's going to become a police officer.
0:27:41 > 0:27:44Do you think people will stop talking to him as much?
0:27:44 > 0:27:46- No!- I'm not saying yourself, but people around him?
0:27:46 > 0:27:49No, because everyone... When we heard it,
0:27:49 > 0:27:51first, we was a bit iffy, like,
0:27:51 > 0:27:53"No, we don't really like the police and that."
0:27:53 > 0:27:57But then he explained it, it was, yeah, cool. It's a career choice.
0:27:57 > 0:28:01- < You know what I think? - It's like a footballer or a rapper.
0:28:01 > 0:28:03The police stops you eight times a year, eight times a month,
0:28:03 > 0:28:05and say, "Sorry, how can you afford this car?"
0:28:05 > 0:28:07"The same way you can - I work for it."
0:28:07 > 0:28:10They might turn round and tell you they can't afford it,
0:28:10 > 0:28:12but they should get a better job. Simple maths.
0:28:12 > 0:28:15The 15th time, you're not going to be, "You all right, Mr Officer?
0:28:15 > 0:28:17You're going to be, "Why are you at the window again?"
0:28:17 > 0:28:21Right, I need to get you some money.
0:28:21 > 0:28:23I've seen police being racist, yeah.
0:28:23 > 0:28:27I've been stopped many times, a lot of my friends are black
0:28:27 > 0:28:31and I have heard the banter that police like to call it.
0:28:31 > 0:28:33Right? It's not banter.
0:28:35 > 0:28:37It's upset a lot of my friends before.
0:28:37 > 0:28:39I think what's needed is common sense.
0:28:51 > 0:28:54I'm in Fife in Scotland to see if there's any more trust
0:28:54 > 0:28:57between the police and the public in the countryside
0:28:57 > 0:29:01and to see if the police behave any differently.
0:29:01 > 0:29:04PC Ian Laing is the only police officer in his station.
0:29:04 > 0:29:08Because it's so remote, most of the crimes Ian has to deal with
0:29:08 > 0:29:09are connected to wildlife.
0:29:10 > 0:29:13It's a long way from Hackney.
0:29:13 > 0:29:17You have to put your seatbelt on. Superb.
0:29:24 > 0:29:30Let me ask you, if you saw me with my hoodie on, with three black boys
0:29:30 > 0:29:34just down this little country lane, what would be your impression?
0:29:34 > 0:29:36Would you have to pull over and say,
0:29:36 > 0:29:40"Look, you're standing out. I don't know who you are."
0:29:40 > 0:29:42Or would you let us be?
0:29:42 > 0:29:45I would probably stop and speak, but for all the right reasons.
0:29:45 > 0:29:47I would imagine that perhaps your car had broken down.
0:29:47 > 0:29:52You would naturally stop and say, "Have you run out of petrol?"
0:29:52 > 0:29:56- Not, "Have you got anything you shouldn't have on you?"- No, no, no.
0:29:56 > 0:29:58That would set up the wrong tone.
0:29:58 > 0:30:00I might think it's rather strange when I drove away
0:30:00 > 0:30:02that there's people in their twenties,
0:30:02 > 0:30:05four of them, walking around in the middle of nowhere.
0:30:09 > 0:30:12- Is it a case where you check in on the locals?- Yes.
0:30:12 > 0:30:15A lot of it's, er...reassurance,
0:30:15 > 0:30:18the fact that the police come out and see them.
0:30:18 > 0:30:20They are in a rural area and perhaps wouldn't
0:30:20 > 0:30:23see police from one week's end to the next.
0:30:23 > 0:30:25This is where we are going.
0:30:28 > 0:30:32Much experience with cattle?
0:30:32 > 0:30:35Not really, Ian, I'll be honest.
0:30:46 > 0:30:49- Hello, how are you? - Fine, thank you, how are you?
0:30:49 > 0:30:52- Not bad, are you helping your dad? - How are you doing, mate?
0:30:52 > 0:30:55- You all right?- Yes, I'm fine thank you. How are you?
0:30:55 > 0:30:56- I'm good. - Patrick, how are you?
0:30:56 > 0:31:00- Not the best place... - They didn't warn me, you see.
0:31:00 > 0:31:04This is Adam who has come up from London to see us.
0:31:04 > 0:31:05How are you doing, man?
0:31:05 > 0:31:09- We just came up to see how things are.- Fine, fine, ticking along.
0:31:11 > 0:31:13- How do you find the policing around here?- Good.
0:31:13 > 0:31:16- Do you get looked after? - Yes. We get looked after fine.
0:31:16 > 0:31:19- Do you get a lot of crime around here?- No.
0:31:19 > 0:31:22That fish that was dumped at the side of the road. It's bizarre things.
0:31:22 > 0:31:25- Half a tonne of haddock dumped. - What was that about?
0:31:25 > 0:31:28- No idea.- They just left loads of fish?
0:31:28 > 0:31:30That's the sort of thing...
0:31:30 > 0:31:33- Half a tonne of haddock. - You want to find them.
0:31:33 > 0:31:35I think they need to be inside.
0:31:35 > 0:31:39Leaving fish outside people's houses. That's not good.
0:31:39 > 0:31:42I think some people see the police as a threat,
0:31:42 > 0:31:44and I think the police are positive.
0:31:44 > 0:31:49The police are there to basically help you, within reason.
0:31:49 > 0:31:54They're not there to, I was going to say be a nuisance,
0:31:54 > 0:31:56- but that isn't the right word. - We do try!
0:31:56 > 0:31:58But, no, why...
0:31:58 > 0:32:03If your conscience is clear, what's the problem?
0:32:04 > 0:32:06They're part of the community.
0:32:06 > 0:32:11I don't see Ian as a policeman, I see him as a friend and a back-up.
0:32:11 > 0:32:14If I'm in a muddle, you ring him up and you get back-up.
0:32:14 > 0:32:18I guess you wouldn't be up to climbing bales?
0:32:18 > 0:32:22I think the trainers, they've already been through too much today.
0:32:24 > 0:32:26Cheers, man. Nice meeting you.
0:32:26 > 0:32:29- You've made my day with those white trainers.- Take care, boys.
0:32:51 > 0:32:54- A lot of the open road around here, isn't there?- Yes.
0:32:54 > 0:32:58Do you ever get that little feeling just to put your sirens on
0:32:58 > 0:33:01and put your foot down and have a bit of fun with it?
0:33:01 > 0:33:03Nah?
0:33:03 > 0:33:04Tempting sometimes?
0:33:10 > 0:33:13Just open space, man, everywhere, it's lovely.
0:33:16 > 0:33:18Cheers, man.
0:33:22 > 0:33:26Ian, why did you want to be a police officer?
0:33:26 > 0:33:28I'm probably one of the lucky ones,
0:33:28 > 0:33:32I decided since about aged 14 that that's what I wanted to do.
0:33:32 > 0:33:34And fortunately managed to get that job,
0:33:34 > 0:33:36I don't know if that happens as often.
0:33:36 > 0:33:38That you can have a lifelong dream
0:33:38 > 0:33:40and eventually end up in the job you want.
0:33:40 > 0:33:43- That's how it happened for me. - You got the dream job you wanted.
0:33:43 > 0:33:47I'll ask you, right, like, you read all this stuff in the press
0:33:47 > 0:33:50about people being wrongfully arrested,
0:33:50 > 0:33:52people being beaten-up in custody -
0:33:52 > 0:33:56as an officer, how does it make you feel?
0:33:56 > 0:34:00If those things are going on, I would be incredibly disappointed.
0:34:00 > 0:34:03You work very hard to raise the profile
0:34:03 > 0:34:07and reputation of the police. It's a daily activity.
0:34:07 > 0:34:09If somebody lets the side down, that's disappointing.
0:34:09 > 0:34:14Being a policeman myself for 28 years,
0:34:14 > 0:34:19I think I'd be able to persuade them most of what I have seen
0:34:19 > 0:34:22and what I have done has been good and positive
0:34:22 > 0:34:27and a very small minority of things have been negative.
0:34:27 > 0:34:32- This is paradise for me, I think. - Yeah? It is nice.
0:34:34 > 0:34:37'It's strange to see a police officer
0:34:37 > 0:34:39'with such a close relationship with the public.
0:34:39 > 0:34:43'Whether Ian's approach would work in Hackney, I don't know.
0:34:43 > 0:34:45'It certainly seems to work in Fife.'
0:34:54 > 0:34:57The chaos of '80s football violence is long gone.
0:34:57 > 0:34:58The patrolling of football matches
0:34:58 > 0:35:01has become one of the police's biggest success stories.
0:35:04 > 0:35:06I'm with the Metropolitan Police
0:35:06 > 0:35:07in the build-up to the FA Cup semi-final
0:35:07 > 0:35:10between Chelsea and Tottenham -
0:35:10 > 0:35:12one of the biggest and most volatile matches of the season.
0:35:12 > 0:35:16The intention today as per normal, gold strategy,
0:35:16 > 0:35:17prevent crime and disorder,
0:35:17 > 0:35:19working in partnership, efficient use of resources.
0:35:19 > 0:35:24Legal, accountable and necessary. Everything you do should be that.
0:35:24 > 0:35:28That should go to plan. Everybody know what they're doing?
0:35:28 > 0:35:31The majority are decent law-abiding football fans...
0:35:31 > 0:35:34'Sergeant Pete Dearden is a police spotter -
0:35:34 > 0:35:36'one of 24 on duty for the game.
0:35:36 > 0:35:39'It's their job to identify risk supporters,
0:35:39 > 0:35:42'that's anyone who plans to cause trouble.
0:35:42 > 0:35:46'They try and find these guys before the fights break out.'
0:35:46 > 0:35:49On this bus we have a spotter from Tottenham,
0:35:49 > 0:35:50a spotter from Chelsea
0:35:50 > 0:35:53and Ken's been doing football for 20 odd years,
0:35:53 > 0:35:56so he's well used to dealing with risk supporters.
0:35:56 > 0:35:59You think that football thugs had died out since the '80s,
0:35:59 > 0:36:02but I guess it hasn't, right?
0:36:02 > 0:36:05Well, having dealt with football
0:36:05 > 0:36:08for the last 12 years of my career,
0:36:08 > 0:36:11I personally don't think it's ever gone away,
0:36:11 > 0:36:13I think it's just been well managed
0:36:13 > 0:36:15and the police have been on top of it.
0:36:19 > 0:36:22If you look now, they're chucking celery in the air.
0:36:22 > 0:36:26If we get closer, we will probably be recipients.
0:36:26 > 0:36:29At the minute, there's a minimal police presence,
0:36:29 > 0:36:33and sometimes by putting a lot of police there, it creates a problem.
0:36:33 > 0:36:36It's a low-key police presence.
0:36:36 > 0:36:38Watching from the centre island.
0:36:38 > 0:36:41Just stopping them encroach onto the road.
0:36:41 > 0:36:44Just showing them that we're here and if it does get out of hand
0:36:44 > 0:36:46then we're ready to deal with it.
0:36:46 > 0:36:48Oi-oi! Chelsea!
0:36:53 > 0:36:55It's kicking off around here with the celery today, man.
0:36:55 > 0:36:58I've never seen that before.
0:37:04 > 0:37:05'I followed Pete to the tube
0:37:05 > 0:37:09'to go to Wembley to look for known troublemakers.'
0:37:09 > 0:37:13On a day-to-day basis, every police officer on the front line
0:37:13 > 0:37:16is faced with difficult situations and challenges.
0:37:16 > 0:37:17We police by consent
0:37:17 > 0:37:20and I reckon the public generally are in support of us.
0:37:25 > 0:37:28JEERING AND CHANTING
0:37:34 > 0:37:36The supporters are coming out of the tube station
0:37:36 > 0:37:39and you can see the line of police.
0:37:39 > 0:37:41This is where the supporters divide,
0:37:41 > 0:37:44Tottenham one side, Chelsea the other.
0:37:44 > 0:37:46All the way down here, that's where the potential problems are.
0:37:46 > 0:37:51There's a lot of banter, which, on occasion,
0:37:51 > 0:37:55especially if we're not monitoring it, does descend into disorder.
0:37:55 > 0:37:57This is an identified hot spot.
0:37:57 > 0:38:00So far, as you can see, it's all very quiet,
0:38:00 > 0:38:02it's chilled out, the mood's good.
0:38:02 > 0:38:04Any minute now, if we haven't detected two groups
0:38:04 > 0:38:08walking amongst the decent fans, suddenly they could be fighting,
0:38:08 > 0:38:09it could change just like that.
0:38:09 > 0:38:13You don't need to get excitable, just enjoy the game.
0:38:13 > 0:38:16- I apologise.- Let's go to the game, come on.
0:38:16 > 0:38:19- ALL:- You're all wankers!
0:38:19 > 0:38:22You go to the game, yeah? Come on, mate.
0:38:22 > 0:38:25'With things heating up, seven dogs and handlers arrive.'
0:38:25 > 0:38:28Off you go. Let's go, lads.
0:38:33 > 0:38:35Come on, fellas, let's go.
0:38:35 > 0:38:37No-one's going to mess with one of those dogs.
0:38:40 > 0:38:44Oi! Calm down. I am talking to you. I'm talking to you, now.
0:38:44 > 0:38:48- It was a joke! - You speak to me.
0:38:49 > 0:38:51Tell her to calm down.
0:38:51 > 0:38:57Walk around there. Do me a favour, mate.
0:38:57 > 0:38:59Walk around there to Chelsea. Go over there.
0:39:01 > 0:39:04If that is as serious as the incidents get today,
0:39:04 > 0:39:07that has been a successful operation. A successful day.
0:39:07 > 0:39:09No-one has been arrested from that,
0:39:09 > 0:39:11no-one has been hurt from that,
0:39:11 > 0:39:14the dogs haven't had to bite anybody, we nip it in the bud.
0:39:14 > 0:39:16No police here, that would just get silly
0:39:16 > 0:39:17and someone would get hurt.
0:39:17 > 0:39:19Probably an innocent person
0:39:19 > 0:39:21who did not want to be caught up. We can't have that.
0:39:25 > 0:39:27Enjoy the game, boys. Have a good one.
0:39:27 > 0:39:29See you later, Bye.
0:39:29 > 0:39:32'There were a lot of dogs and horses and you could
0:39:32 > 0:39:35'start to imagine how situation might have got out of hand.
0:39:35 > 0:39:37'But, on the day, only seven arrests were made
0:39:37 > 0:39:41'and from what I saw, the hands-off approach of Pete and the others
0:39:41 > 0:39:43'stopped any trouble before it started.'
0:39:44 > 0:39:46Although the police have taken a lot of credit
0:39:46 > 0:39:48for reducing violence at football matches,
0:39:48 > 0:39:52some fans believe police themselves
0:39:52 > 0:39:55are responsible for acts of brutality.
0:39:55 > 0:39:57In 2008, Chelsea fans Cliff and James Augur
0:39:57 > 0:39:59had an encounter with the police
0:39:59 > 0:40:01that had a huge impact on their lives.
0:40:05 > 0:40:08If I could start with you, Cliff. How did that day pan out?
0:40:08 > 0:40:10What happened that day?
0:40:10 > 0:40:12We were on our way home after the game,
0:40:12 > 0:40:15one of the kids that was with us, one of James's friends
0:40:15 > 0:40:17had just nipped into the nearest pub
0:40:17 > 0:40:19to use the toilet before we got in the car.
0:40:19 > 0:40:22Further up the road from us there was a little incident.
0:40:22 > 0:40:25We heard some smashing of bottles, police arrived,
0:40:25 > 0:40:28they sectioned off the pub, they wouldn't let anybody in or out.
0:40:28 > 0:40:32So the child that was with us couldn't come out to us to get home.
0:40:32 > 0:40:33I said to the policeman,
0:40:33 > 0:40:36"Is it all right if I go in the pub and get my mate."
0:40:36 > 0:40:40It was all done politely, the policeman was polite as well.
0:40:40 > 0:40:41He said, "No. You just have to wait here."
0:40:41 > 0:40:44That's when the police dogs come over.
0:40:44 > 0:40:46We thought, we won't hang about.
0:40:46 > 0:40:49The police dog handler, I remember what he said.
0:40:49 > 0:40:52I looked at him, and I was a bit frightened, I'm not going to lie.
0:40:52 > 0:40:53I looked at him, and he said,
0:40:53 > 0:40:55"Are you giving me the eyeball, son?"
0:40:55 > 0:40:57He said that to me in a threatening manner.
0:40:57 > 0:40:59I just thought to myself, "Oh, my God, here we go."
0:40:59 > 0:41:01At that point, I turned around to leave.
0:41:01 > 0:41:03I didn't want nothing to do with it.
0:41:03 > 0:41:04He looked like he wanted trouble.
0:41:04 > 0:41:08As I turned to leave, I'm facing away from the copper,
0:41:08 > 0:41:11and he's let the dog on my leg, on the back of my calf.
0:41:11 > 0:41:14The dog's locked his jaws on the back of my calf.
0:41:14 > 0:41:16He screamed out in pain,
0:41:16 > 0:41:20I automatically kicked out at the police dog to get him off my son,
0:41:20 > 0:41:23I think, as any parent would do.
0:41:23 > 0:41:26With that, the dog turned its attention on to me.
0:41:26 > 0:41:29I got pushed to the ground, the dog was in my face,
0:41:29 > 0:41:31I had to grab the dog by the scruff of the neck
0:41:31 > 0:41:33to keep it from latching on to my face, basically.
0:41:33 > 0:41:37Batons, fists, boots. I was on the floor.
0:41:37 > 0:41:39At that time, I was a scrawny little kid.
0:41:39 > 0:41:42These coppers were like 15 stone on top of me.
0:41:42 > 0:41:43I'm not going to struggle,
0:41:43 > 0:41:46and I didn't want to struggle either cos they were...
0:41:46 > 0:41:48They're beating the shit out of me.
0:41:48 > 0:41:51I'm not going to struggle because I want it to end.
0:41:51 > 0:41:53I felt blows to the back with the baton.
0:41:53 > 0:41:55Then I felt a huge kick in the side of my ribs
0:41:55 > 0:41:58and it just knocked the wind out of me and I couldn't breathe.
0:41:58 > 0:41:59I was gasping for breath.
0:41:59 > 0:42:01I looked up and the copper ran up to him
0:42:01 > 0:42:02and just booted him in the chest.
0:42:02 > 0:42:05My dad winced out in pain, screamed out in pain,
0:42:05 > 0:42:08and I put my head down and was so ashamed.
0:42:08 > 0:42:10I was literally scared for my life, at that time.
0:42:10 > 0:42:12I thought I was going to die.
0:42:12 > 0:42:17'John, Cliff's younger son was 13 at the time.
0:42:17 > 0:42:18'In the CCTV footage,
0:42:18 > 0:42:20'you can see him pleading with one of the officers
0:42:20 > 0:42:22'as Cliff and James are pinned down.
0:42:28 > 0:42:31'Up until that moment, he had always wanted to be a police officer.'
0:42:31 > 0:42:35Looking back on it now in slow motion, it really brings it home.
0:42:35 > 0:42:38There's no-one there other than the police. All it is, is police.
0:42:38 > 0:42:40Police there, police there, it's just police.
0:42:40 > 0:42:43Even in slow-motion, look how fast he pulls my head up.
0:42:43 > 0:42:45- He grabbed me by the ear. - I can see it.
0:42:45 > 0:42:46So he could take a picture.
0:42:46 > 0:42:49- That's how they took the picture of him.- That hurt as well.
0:42:49 > 0:42:52It's not nice looking at it,
0:42:52 > 0:42:55and it does bring back bad memories, bad memories.
0:42:57 > 0:42:59- How do you feel about the police now?- Me?
0:42:59 > 0:43:02Um, I hate them, I hate all of them.
0:43:02 > 0:43:04I know I shouldn't, but I hate all of them.
0:43:04 > 0:43:07- And you wanted to be a police officer?- Yes.
0:43:07 > 0:43:11Dad says don't tar them all with the same brush. But I do.
0:43:11 > 0:43:14- Has it changed you as a person? - Um, yes.- Yes.
0:43:14 > 0:43:17It's a bit of a silly question.
0:43:17 > 0:43:20It has changed all of us. It's inside there.
0:43:20 > 0:43:25- It's stuck in there for ever. - The fist injuries have all healed.
0:43:25 > 0:43:27But the mental stuff is still there.
0:43:27 > 0:43:31There is still no justice as in one of the blokes has gone to prison
0:43:31 > 0:43:34or lost his job for beating the shit out of us, basically.
0:43:34 > 0:43:37If I had done that on the street, I would be doing time for that.
0:43:37 > 0:43:39Inside, yeah.
0:43:39 > 0:43:43Personally, from my perspective the beating that I took
0:43:43 > 0:43:46and the fact I was in fear of my life that day was bad,
0:43:46 > 0:43:51but one of my worst memories was of when I was in the hospital,
0:43:51 > 0:43:53lying in the hospital.
0:43:53 > 0:43:56I think it would have been that evening.
0:43:56 > 0:44:01There were tubes coming out of me and John and his mum came down to see me.
0:44:01 > 0:44:03John came in the room and...
0:44:05 > 0:44:07Sorry.
0:44:11 > 0:44:13I need a minute as well.
0:44:19 > 0:44:21'Cliff suffered four broken ribs
0:44:21 > 0:44:23'and a punctured lung during the incident.
0:44:25 > 0:44:28'The IPCC began an investigation but decided the police
0:44:28 > 0:44:32'had legitimately used dogs to reduce the risk of disorder.
0:44:32 > 0:44:36'They also did not press charges over the injuries Cliff sustained
0:44:36 > 0:44:38'as there wasn't enough evidence to identify the officer.
0:44:38 > 0:44:42'Cliff was found guilty of assaulting a police dog.
0:44:42 > 0:44:46'The magistrate told him he should have walked away.'
0:44:46 > 0:44:49See you later. Speak to you in the week.
0:44:49 > 0:44:53'James is currently pursuing a civil case against the police.'
0:44:53 > 0:44:54Thank you for that, yeah.
0:44:54 > 0:44:56Seriously, man. Thank you.
0:44:56 > 0:44:59Thanks for that. All the best for you.
0:45:07 > 0:45:10What might have started as just a class thing,
0:45:10 > 0:45:13or a racial thing has actually become a problem
0:45:13 > 0:45:15that affects everyone.
0:45:15 > 0:45:19Most people want a police service they can trust,
0:45:19 > 0:45:21call up when they're in trouble
0:45:21 > 0:45:24and just know that they'll be there for them.
0:45:24 > 0:45:27I think people want to feel protected.
0:45:27 > 0:45:30GOSPEL SINGING
0:45:39 > 0:45:42Alison and Clive Richardson live in Croydon, South London.
0:45:42 > 0:45:45Four years ago, bailiffs mistakenly came
0:45:45 > 0:45:47to their house demanding to enter.
0:45:47 > 0:45:50Confused, Clive called the police for assistance.
0:45:50 > 0:45:53They soon arrived, but ignoring Clive's objections
0:45:53 > 0:45:55forced their way into the family home.
0:45:55 > 0:45:58An officer, he was saying that
0:45:58 > 0:46:02he had more rights in this home than we did right now.
0:46:02 > 0:46:05We should just shut our mouths and keep quiet
0:46:05 > 0:46:06and cooperate with the bailiffs.
0:46:06 > 0:46:09He said, "Lie on the floor." I said, "You what?"
0:46:09 > 0:46:12- I've seen these things in movies, you know what I mean?- Of course.
0:46:12 > 0:46:15"Lie on the floor!" I said, "No, I'm not lying on the floor."
0:46:15 > 0:46:19The next minute, I was pushed to the ground
0:46:19 > 0:46:21and my arms were forced behind me.
0:46:21 > 0:46:23I thought, this is crazy. Instantly I started crying.
0:46:23 > 0:46:25I just couldn't believe it.
0:46:25 > 0:46:29At one stage, I wanted to call the police.
0:46:29 > 0:46:34Then it came to me that... It dawned on me that this is the police.
0:46:34 > 0:46:37I was told I had been arrested for assaulting a female officer.
0:46:37 > 0:46:39I thought, "Oh, my gosh! Assaulting a female officer."
0:46:39 > 0:46:43I just sat in the back of the police van in the dark and thought,
0:46:43 > 0:46:46"This is a nightmare. I need to wake up out of this nightmare."
0:46:46 > 0:46:50Clive said, "We're going to fight this. Fight it to the end."
0:46:50 > 0:46:53I said to him, "How? This is the law, how can we fight it?"
0:46:53 > 0:46:57I just burst into tears. I thought, "How can this be a fight?
0:46:57 > 0:46:59"It's going to be impossible."
0:46:59 > 0:47:02I just felt very, very helpless.
0:47:02 > 0:47:06I felt as though I had lost my wife for that period of time,
0:47:06 > 0:47:08to be honest with you.
0:47:08 > 0:47:11Alison was charged with assaulting the officer
0:47:11 > 0:47:15and sentenced to 150 hours of community service.
0:47:15 > 0:47:18You go to church regularly and do a lot of work there.
0:47:18 > 0:47:23How did you find it was when you went back to church?
0:47:24 > 0:47:25Um...
0:47:25 > 0:47:32I felt embarrassed, even though I knew I did not do anything wrong.
0:47:32 > 0:47:35- I'm sure some of them thought, "Maybe she did".- Do you think that?
0:47:35 > 0:47:38- Do you think people were looking at you a bit differently?- Yes.
0:47:38 > 0:47:41I couldn't let her know how painful it was for me.
0:47:41 > 0:47:43I couldn't touch her.
0:47:43 > 0:47:45At one stage, I couldn't hold her hand
0:47:45 > 0:47:48because she said every time I hold her hand, it felt as though...
0:47:48 > 0:47:50It reminded her of the handcuffs.
0:47:50 > 0:47:52It took some time.
0:47:52 > 0:47:56Alison, determined to clear her name, appealed.
0:47:56 > 0:47:57It was a two-day trial.
0:47:57 > 0:48:00On the first day, most of the police officers were cross-examined.
0:48:00 > 0:48:03You could see in their faces that they were embarrassed,
0:48:03 > 0:48:06they were bashful, they were ashamed by what they were saying.
0:48:06 > 0:48:12The judge said, "I've heard enough." She said, "This is absolute rubbish."
0:48:12 > 0:48:18She said, "Mrs Richardson, you're free to go. This is nonsense."
0:48:18 > 0:48:22I think she was embarrassed by the police officers.
0:48:22 > 0:48:27She just couldn't believe that that actually happened within the home.
0:48:27 > 0:48:30After Alison had been cleared of any crime,
0:48:30 > 0:48:33the Metropolitan Police took a very unusual step.
0:48:33 > 0:48:37We decided to come to the church today,
0:48:37 > 0:48:42and in front of the congregation and their friends and colleagues
0:48:42 > 0:48:47make a formal apology on behalf of the Metropolitan Police Service
0:48:47 > 0:48:52for any harm and upset and distress this has caused Alison and Clive.
0:48:52 > 0:48:54APPLAUSE
0:48:55 > 0:48:59'We spoke afterwards and I could see was a genuine guy.'
0:49:02 > 0:49:08It really, really helped. I feel that the apology, it was genuine.
0:49:08 > 0:49:12# I will magnify the Lord... #
0:49:19 > 0:49:23I would like to think there are young people out there
0:49:23 > 0:49:26that are trying to become police officers that are going in
0:49:26 > 0:49:29for the right reasons, that are trying to break down perceptions,
0:49:29 > 0:49:33break that stereotype that maybe young people have of police.
0:49:33 > 0:49:35We're more open-minded.
0:49:35 > 0:49:40I don't think we watch race as much as the older generation.
0:49:40 > 0:49:41We see things different.
0:49:49 > 0:49:50I'm in Northampton to see if youngsters
0:49:50 > 0:49:53who want to be police really are different.
0:49:53 > 0:49:56Here they run a cadet scheme for young people aged between 16-19.
0:49:56 > 0:50:00As cadets, they're not allowed to take part in front-line policing
0:50:00 > 0:50:04so I'm with them on a car crime prevention programme.
0:50:06 > 0:50:08Their job is to look out for potential crime risks,
0:50:08 > 0:50:12but also be a reassuring presence for the public.
0:50:14 > 0:50:16I want to find out why they feel more positive about the police
0:50:16 > 0:50:18than many other young people out there.
0:50:18 > 0:50:20What makes them tick
0:50:20 > 0:50:23and what the future of British policing might look like.
0:50:23 > 0:50:25A lot of sat-navs left in cars.
0:50:25 > 0:50:27Was there ever a moment where you're like,
0:50:27 > 0:50:31you signed up for all the action, fighting criminals,
0:50:31 > 0:50:33and then you end up in a car park?
0:50:33 > 0:50:37Is there a moment when you're like, this ain't what I signed up for?
0:50:37 > 0:50:40How did your family feel when you told them
0:50:40 > 0:50:42you wanted to be a police officer?
0:50:42 > 0:50:44They felt good about it.
0:50:44 > 0:50:49They're officers, so they think, "Well done, carry on doing it."
0:50:49 > 0:50:50Do you enjoy doing it?
0:50:50 > 0:50:53Yes. It's good fun and it's helping other people.
0:50:53 > 0:50:55- You feel like you're helping as well?- Yes.
0:50:55 > 0:50:57Very polite young people, man.
0:50:57 > 0:51:02Like, yeah, I was taken aback by how good they are, in a sense.
0:51:02 > 0:51:06I find it so strange.
0:51:06 > 0:51:09In Hackney, it's one of them things where it's not cool.
0:51:09 > 0:51:12Not only is it not cool, you're looked down upon
0:51:12 > 0:51:15if you're a young person who says, "I want to be a police officer."
0:51:15 > 0:51:18Whether they go on to be officers or not,
0:51:18 > 0:51:21they probably will end up doing something quite constructive
0:51:21 > 0:51:24because you can see, from a young age, they're very focused.
0:51:27 > 0:51:28HE SHOUTS ORDERS
0:51:28 > 0:51:33How old was you when you decided you wanted to be a police officer?
0:51:33 > 0:51:36- Probably about 13, 14.- That young?
0:51:36 > 0:51:38It was kind of like, "Should I be in the armed forces?
0:51:38 > 0:51:40"Wait, I might get shot.
0:51:40 > 0:51:44"What's like that, but not as dangerous? A police officer."
0:51:44 > 0:51:47How was it on the street with the community out there?
0:51:47 > 0:51:50Are people happy to see you or do you find that whole,
0:51:50 > 0:51:52"Why are you a police officer?" and that?
0:51:52 > 0:51:55Sometimes the younger generations are like, "Why are you looking at me?
0:51:55 > 0:51:59"Why are you staring at me? What are you doing? Why are you here?
0:51:59 > 0:52:00"Have you got a problem with me?"
0:52:00 > 0:52:02It's like, I don't have a problem with you,
0:52:02 > 0:52:05I'm just in the area and you're a member of the public
0:52:05 > 0:52:07and I'm trying to interact with you.
0:52:07 > 0:52:09Stay back! Stay back!
0:52:09 > 0:52:12Do you think there's a big difference between the way
0:52:12 > 0:52:16you cadets see things, and the way the older police,
0:52:16 > 0:52:18is there a big difference?
0:52:18 > 0:52:21Years ago, you used to get coppers that said, "Don't do that,"
0:52:21 > 0:52:22and you wouldn't do it again.
0:52:22 > 0:52:26These days, you don't do that and you get a load of abuse at you,
0:52:26 > 0:52:27verbal and physical.
0:52:27 > 0:52:29A copper would give you slap on the back of the head
0:52:29 > 0:52:32and that's it, you wouldn't do it again.
0:52:32 > 0:52:34Into your groups, spread yourselves out.
0:52:34 > 0:52:36I don't see police officers as superior.
0:52:36 > 0:52:39They are just human beings, just like everybody else.
0:52:39 > 0:52:41You can't abuse your authority.
0:52:41 > 0:52:46I've seen some of the older police doing things the wrong way.
0:52:46 > 0:52:49How does it make you feel, someone who has just
0:52:49 > 0:52:52started their career, when you see that kind of stuff?
0:52:52 > 0:52:57I did come across one who wasn't particularly diverse.
0:52:57 > 0:53:00They were quite homophobic.
0:53:00 > 0:53:04- Right.- I must admit, as soon as I pointed it out,
0:53:04 > 0:53:07it was instantly addressed and it was dealt with
0:53:07 > 0:53:10and it was fine afterwards.
0:53:10 > 0:53:13What I've seen of the police service, it's just not tolerated.
0:53:13 > 0:53:15It's unacceptable.
0:53:15 > 0:53:17Get back! Get back!
0:53:17 > 0:53:20Do you think you guys, as young cadets,
0:53:20 > 0:53:22are having input in the way things are?
0:53:22 > 0:53:24Yes. That's what I like about it, our feedback.
0:53:24 > 0:53:26And I think when they listen,
0:53:26 > 0:53:28they get a better understanding of things
0:53:28 > 0:53:31and that's how, I think, things progress.
0:53:38 > 0:53:40Come on, Adam!
0:53:42 > 0:53:43WHISTLE IS BLOWN
0:53:43 > 0:53:45CHEERING
0:53:48 > 0:53:51I think the kids we met in there, they are very open-minded.
0:53:51 > 0:53:55I don't think any of them are racist or will go out and beat people up,
0:53:55 > 0:53:59but they haven't been out on the street yet.
0:54:00 > 0:54:04If they are talking how they talked today,
0:54:04 > 0:54:06in five years' time, then, yeah, I would have hope.
0:54:06 > 0:54:09I would like to feel there is a new generation of policing
0:54:09 > 0:54:12that will listen to young people a lot more.
0:54:14 > 0:54:17Chatting to the cadets did give me some hope.
0:54:17 > 0:54:20But not long after that, several allegations against the police
0:54:20 > 0:54:23surfaced that made me think again.
0:54:24 > 0:54:27I've met police officers through this that are cool,
0:54:27 > 0:54:30that have come into the job for the right reasons,
0:54:30 > 0:54:32and then you see this stuff.
0:54:32 > 0:54:34I think there's a myth with people out there
0:54:34 > 0:54:37that think after the Stephen Lawrence case
0:54:37 > 0:54:41that there was all these changes made.
0:54:41 > 0:54:44I think, yes, there were changes and we have come further,
0:54:44 > 0:54:47but there has got to be so much more.
0:54:50 > 0:54:54One of the officers who was recorded allegedly racially abusing
0:54:54 > 0:54:57a suspect in the back of a police van is facing trial.
0:54:57 > 0:54:58He has pleaded not guilty.
0:55:00 > 0:55:05Making this film really showed me how much power the police have,
0:55:05 > 0:55:07both for good and bad.
0:55:07 > 0:55:11I did meet officers who were hard-working and honest -
0:55:11 > 0:55:14officers that wanted to make a difference,
0:55:14 > 0:55:16but I also met people whose lives have been
0:55:16 > 0:55:19destroyed by the actions of the police...
0:55:20 > 0:55:23..people who will never be able to trust them again.
0:55:26 > 0:55:29There is always going to be good and bad police.
0:55:29 > 0:55:33As hard as I'm sure many officers work,
0:55:33 > 0:55:34all it takes is the action of a few bad ones
0:55:34 > 0:55:36to destroy our confidence in them.
0:55:36 > 0:55:38RAPS: I walk the walk when I'm walking about
0:55:38 > 0:55:40Still talking out loud Talking about what ever it is
0:55:40 > 0:55:42I feel like talking about...
0:55:42 > 0:55:46- As to whether- I- trust the police, I'm not sure.
0:55:46 > 0:55:48What David and some of the others went through
0:55:48 > 0:55:50will no doubt stay with me.
0:55:52 > 0:55:56Personally, I think I will always be asking if we can trust the police.
0:56:11 > 0:56:15Subtitles by Red Bee Media Ltd