0:00:02 > 0:00:04This programme contains some strong language.
0:00:04 > 0:00:06In Britain today, there are now over twice as many
0:00:06 > 0:00:09private security workers as there are police officers.
0:00:11 > 0:00:14As police numbers across the nation fall,
0:00:14 > 0:00:16the fear of crime has grown...
0:00:16 > 0:00:18It's more of a deterrent.
0:00:18 > 0:00:20I know some people who've got a firearm.
0:00:20 > 0:00:24..so the private security industry is booming.
0:00:24 > 0:00:25In the last 12 or 18 months,
0:00:25 > 0:00:28we have literally doubled our turnover.
0:00:28 > 0:00:29Private security companies
0:00:29 > 0:00:32are on the streets of Britain 24/7.
0:00:32 > 0:00:34You don't get the bobbies on the streets,
0:00:34 > 0:00:35you haven't got the police boxes
0:00:35 > 0:00:38and the blokes running around with whistles any more.
0:00:38 > 0:00:40No longer the preserve of the rich and famous...
0:00:40 > 0:00:42Sir, I'm just asking you nicely...
0:00:42 > 0:00:44Whoa, whoa, no need for touching, mate.
0:00:44 > 0:00:47..they aim to secure our workplaces...
0:00:47 > 0:00:50Until they tackle the crime, there's a need for CCTV everywhere.
0:00:50 > 0:00:52..to protect our homes...
0:00:52 > 0:00:55My main concern is purely for my wife and daughter,
0:00:55 > 0:00:56and that's it, end of story.
0:00:56 > 0:00:59..and keep our leisure time trouble-free.
0:00:59 > 0:01:02I don't need that attitude, bruv - I don't need that attitude!
0:01:04 > 0:01:08It's an industry of people risking their lives to keep us safe.
0:01:08 > 0:01:10GUNFIRE
0:01:10 > 0:01:12This way, this way! Head down!
0:01:12 > 0:01:13This is private security.
0:01:22 > 0:01:25It's a summer Saturday evening in Kent.
0:01:25 > 0:01:27Sid Arora is about to begin work.
0:01:27 > 0:01:31He started in the private security business 23 years ago
0:01:31 > 0:01:33and now runs his own firm.
0:01:34 > 0:01:37I moved up from West London into East London
0:01:37 > 0:01:41and I was just working in a chip shop and places like that.
0:01:41 > 0:01:44Well, opposite me was a pub, which was a little rough -
0:01:44 > 0:01:46you had a few characters in there.
0:01:46 > 0:01:48One of them came into the chip shop and started trouble.
0:01:48 > 0:01:51I ended up having a row with him, and the next thing,
0:01:51 > 0:01:54the landlord of the pub was asking me to work for him.
0:01:54 > 0:01:56That got me into the pub industry and from there,
0:01:56 > 0:02:00it led on to pubs, clubs, working the doors
0:02:00 > 0:02:03and it all increased up from there, really.
0:02:03 > 0:02:06Tonight, Sid is in charge of a team of 12,
0:02:06 > 0:02:08as they provide security at a boxing event.
0:02:10 > 0:02:12- Can I just have a quick look at your bag?- Yes.
0:02:12 > 0:02:14- Can I put those on, please?- Cheers.
0:02:14 > 0:02:16- Hello, mate.- All right, mate?
0:02:16 > 0:02:20Events like these rely on private companies to provide security -
0:02:20 > 0:02:22overseeing the safety of the crowd,
0:02:22 > 0:02:25as well as preventing and dealing with any trouble.
0:02:27 > 0:02:28You're not a funny bloke, are you?
0:02:28 > 0:02:30LAUGHTER
0:02:30 > 0:02:34Tonight's entertainment features eight bouts and plenty of booze.
0:02:36 > 0:02:40It's a toxic cocktail that Sid knows well.
0:02:40 > 0:02:42You've got the alcohol being served,
0:02:42 > 0:02:44you've got groups of people geeing each other on,
0:02:44 > 0:02:46so it is that atmosphere that can fire...
0:02:46 > 0:02:48So it's all about keeping an eye on it,
0:02:48 > 0:02:51getting right in there when something happens,
0:02:51 > 0:02:52splitting it up and sorting it out.
0:02:55 > 0:02:57BELL DINGS
0:03:01 > 0:03:04Sid's keeping a sharp eye on one punter,
0:03:04 > 0:03:07who's already been asked twice to stop standing up
0:03:07 > 0:03:09and blocking the view.
0:03:09 > 0:03:12So when he stands up again, it's time to take action.
0:03:13 > 0:03:15Hey, come here.
0:03:15 > 0:03:17We just want to have a nice fucking chat, do you know what I mean?
0:03:17 > 0:03:19Come here.
0:03:19 > 0:03:21Bruv, listen. I'm trying to be reasonable, all right?
0:03:21 > 0:03:24At the end of the day, bruv, if you ain't going to listen to me,
0:03:24 > 0:03:26all that's going to happen is that you're going to get chucked out.
0:03:26 > 0:03:30- You ain't going to see none of your mates.- It's shit, mate. It's meant to be my boy, innit?
0:03:30 > 0:03:34What you're doing is, you're jumping up, you're going into the ring... You don't need to do that.
0:03:34 > 0:03:36Finish him! Smash him, babe!
0:03:36 > 0:03:39Bruv, you can sit there and you can cheer them on and all that,
0:03:39 > 0:03:42but you can't start jumping up, bruv. Yeah?
0:03:45 > 0:03:49With the man refusing to respond to diplomacy,
0:03:49 > 0:03:52Sid has to find another way to resolve the situation.
0:03:52 > 0:03:53I got it, right?
0:03:53 > 0:03:56When he comes back, unless he's calmed down, he ain't coming in.
0:03:56 > 0:03:59So I'm going to get another guy with you, I'm going to have you inside, all right?
0:03:59 > 0:04:02- 'Seconds out, round two...' - BELL DINGS
0:04:02 > 0:04:05Right, I'm telling you now, you ain't coming back in.
0:04:05 > 0:04:06You're taking the piss.
0:04:06 > 0:04:09Listen to me now, yeah? I walked away, yeah, because everyone's getting lemon.
0:04:09 > 0:04:13They're getting lemon, because you ain't listening. I'm trying to be polite to you.
0:04:13 > 0:04:16I walked away, cos I fully respect you and your firm, yeah?
0:04:16 > 0:04:18If you respect me, then you should listen to what I said.
0:04:18 > 0:04:20I did! I walked away, didn't I?
0:04:20 > 0:04:22CHEERING
0:04:23 > 0:04:25Do you want to watch the fighters?
0:04:25 > 0:04:26I'm chilling, bruv.
0:04:26 > 0:04:29So why have we got to talk to you three times then, mate?
0:04:29 > 0:04:31Cos you lot are coming up to me three times, innit?
0:04:31 > 0:04:33Because you ain't behaving three times, "innit".
0:04:33 > 0:04:36Bruv, I told you - you only have to tell me one time, yeah?
0:04:36 > 0:04:38And then you did it a second, then you did it a third
0:04:38 > 0:04:40and then your mate was about to fight you...
0:04:40 > 0:04:42Fuck it, he's a mug.
0:04:42 > 0:04:44Well, this is what I mean! I don't need that attitude, bruv.
0:04:44 > 0:04:46I don't need that attitude!
0:04:48 > 0:04:50Kill him! Kill him!
0:04:50 > 0:04:51What's your name, bruv?
0:04:51 > 0:04:54- Chris.- Chris, I'm Sid.- They call me... No, my name's "Villain".
0:04:54 > 0:04:56- Oh, "Villain"?- Villain.- I'm Sid.
0:04:56 > 0:04:57Come here, bruv. Shake my hand.
0:04:57 > 0:05:00I'm not interested, I don't know about you,
0:05:00 > 0:05:03you don't know about me. That don't mean nothing to me, bruv.
0:05:03 > 0:05:05All right, it don't mean nothing.
0:05:05 > 0:05:07I'm shaking your hand.
0:05:08 > 0:05:10'It's a technical draw.'
0:05:10 > 0:05:14A resolution reached, Sid allows Chris, or "Villain"
0:05:14 > 0:05:17to return to the night's entertainment.
0:05:17 > 0:05:19Ah, he's all right now. He's all chilled.
0:05:19 > 0:05:22Where's the picture at? Take a picture!
0:05:23 > 0:05:25Cool? There you go.
0:05:25 > 0:05:26I love you, you know that?
0:05:26 > 0:05:30He went up and down from being calm to being lairy again to being calm.
0:05:30 > 0:05:33So, as I say, the last resort is to get physical,
0:05:33 > 0:05:36so I'll keep talking, until I've got no other option.
0:05:36 > 0:05:39If so, we would have had to restrain him and take him outside.
0:05:39 > 0:05:41But this is what these people do - they get so hyped up,
0:05:41 > 0:05:44they get taken out and they miss their own friend fighting,
0:05:44 > 0:05:45so there you go.
0:05:54 > 0:05:58Over 340,000 people in Britain have a private security licence.
0:06:00 > 0:06:04Over half of these are licensed, like Sid, to work the doors.
0:06:05 > 0:06:08Tom Wood-Hulme, a former professional rugby player,
0:06:08 > 0:06:11has been working as a doorman in the nightclubs of Liverpool
0:06:11 > 0:06:12for three years...
0:06:13 > 0:06:17..but now, he wants to re-train for his close protection licence.
0:06:17 > 0:06:19He's a man with ambition.
0:06:21 > 0:06:23He's aiming to reach the pinnacle -
0:06:23 > 0:06:25to be a bodyguard,
0:06:25 > 0:06:29where instead of earning little more than minimum wage as a doorman,
0:06:29 > 0:06:32he could earn over £250 a day,
0:06:32 > 0:06:35travelling the world, protecting the rich and famous.
0:06:38 > 0:06:40I do believe that I have got what it takes.
0:06:40 > 0:06:43Like, I really, really want to do this, more than anything.
0:06:43 > 0:06:45That's just me, that's not everybody else.
0:06:45 > 0:06:47Some people might like being a security guard,
0:06:47 > 0:06:49or like being a doorman.
0:06:49 > 0:06:52I was once that. I loved it for the first three months,
0:06:52 > 0:06:54but now I really want to better myself
0:06:54 > 0:06:57and I want to be a bodyguard. I want to be in close protection.
0:06:59 > 0:07:02I started rugby when I was eight, and my grandad got me into it.
0:07:02 > 0:07:03And then, when I was 15,
0:07:03 > 0:07:06I signed for Widnes on a professional contract.
0:07:06 > 0:07:08And then, sadly, I had a bad, bad knee injury
0:07:08 > 0:07:12and then, that happened several times on my comebacks, et cetera.
0:07:12 > 0:07:16I had a bit of trouble with my now-ex-girlfriend -
0:07:16 > 0:07:18who I had two children with -
0:07:18 > 0:07:20and ended up going through
0:07:20 > 0:07:22a real, bad, dark spell in my life...
0:07:24 > 0:07:25Ended up trying to take my life.
0:07:25 > 0:07:28It's a bit heavy, but that's how it was...
0:07:29 > 0:07:33..and I wasn't very good at all, I was really, really depressed.
0:07:33 > 0:07:37And then, I obviously had a lot of help from my now-girlfriend.
0:07:37 > 0:07:39She really helped me through that.
0:07:42 > 0:07:44It's been, like, quite progressional though, over time.
0:07:44 > 0:07:47It's not been, "Oh, here's where he's changed."
0:07:47 > 0:07:49It's been like the past nearly two years.
0:07:49 > 0:07:51When I first met him, he was really, really depressed,
0:07:51 > 0:07:55really low, like... I hope you don't mind me saying, but nearly suicidal.
0:07:55 > 0:07:58You know, quite bad? And then, as time's gone on,
0:07:58 > 0:08:02he's got a little bit more help, he's been to a councillor,
0:08:02 > 0:08:04which has really helped him quite a bit -
0:08:04 > 0:08:06and since then, that changed his mind frame.
0:08:06 > 0:08:08So, like we were saying before,
0:08:08 > 0:08:10he used to think things were quite dramatic.
0:08:10 > 0:08:14If he'd get up ten minutes late for work, the whole day would be ruined.
0:08:14 > 0:08:15Whereas now, he's just like,
0:08:15 > 0:08:17right, OK, just get on with it, kind of thing.
0:08:18 > 0:08:21I want him to go and do the dream that he wants,
0:08:21 > 0:08:23the life goal that he wants, the career that he wants.
0:08:23 > 0:08:26If that is in this industry, then that's what he wants to do,
0:08:26 > 0:08:28so I'll support him all the way
0:08:28 > 0:08:30and just pray that he doesn't end up in a situation
0:08:30 > 0:08:32- where he might be at gunpoint! - Yeah.
0:08:50 > 0:08:54An attempted burglary happens every 45 seconds
0:08:54 > 0:08:55somewhere in the UK.
0:08:55 > 0:08:58Increasingly, those who can afford it
0:08:58 > 0:09:01are turning to private security to find protection.
0:09:04 > 0:09:08North London homeowners can pay up to £2,000 a year
0:09:08 > 0:09:11to hire the services of Proforce 1,
0:09:11 > 0:09:14a company owned and run by Dave Jordan.
0:09:16 > 0:09:19Where are we going to go today?
0:09:19 > 0:09:21We're going to go round Hadley Wood.
0:09:23 > 0:09:26We've got several houses over there
0:09:26 > 0:09:29that join up a subscription to us -
0:09:29 > 0:09:30a yearly subscription -
0:09:30 > 0:09:34so we patrol the area 24 hours a day, we've got vehicles in the area
0:09:34 > 0:09:36and attend to alarms
0:09:36 > 0:09:38and any emergency responses that they have.
0:09:47 > 0:09:50We've got over 40 staff working for us, currently -
0:09:50 > 0:09:54and our operation runs North London, Hertfordshire.
0:09:55 > 0:09:57We've got a fleet of vehicles we can call upon,
0:09:57 > 0:09:59including marked, unmarked...
0:09:59 > 0:10:02We've even got an armoured, proofed vehicle as well.
0:10:05 > 0:10:08This is Hadley Wood, Hertfordshire.
0:10:08 > 0:10:11I believe it's the second richest road in the UK.
0:10:11 > 0:10:15There's all sorts of well-to-do people up here, you know?
0:10:15 > 0:10:18CEOs, businesspeople,
0:10:18 > 0:10:20high-end doctors...
0:10:20 > 0:10:23We've got several houses around this area.
0:10:23 > 0:10:25We respond to the alarms,
0:10:25 > 0:10:26the alarms come directly to us
0:10:26 > 0:10:30and our officers will attend within our response time,
0:10:30 > 0:10:32which is three to five minutes.
0:10:32 > 0:10:35Since Dave began his patrols six years ago,
0:10:35 > 0:10:38not one of his client's properties have been broken into.
0:10:40 > 0:10:42I'm just going to go and check that skip lorry,
0:10:42 > 0:10:45because that's on one of our client's drives.
0:10:51 > 0:10:53- SATNAV:- 'Phone help.'- Eh?
0:10:53 > 0:10:57'The following are examples of commonly used commands.
0:10:57 > 0:10:59'Phone dial number.'
0:10:59 > 0:11:02This has never spoken to me before in its life!
0:11:02 > 0:11:05- What is it speaking to you? - I haven't got a clue. Yeah, yeah.
0:11:08 > 0:11:11Another property on Dave's patrol is Jonny Gorman's.
0:11:11 > 0:11:13He subscribed to Dave's service
0:11:13 > 0:11:17shortly after one of his business premises was raided by thieves.
0:11:17 > 0:11:19- Do you want to go and see your bedroom?- Yeah.
0:11:19 > 0:11:21'Being broken into is not a nice thing.'
0:11:21 > 0:11:24- I want to see my playroom. - You want to see your playroom?
0:11:24 > 0:11:27I was on holiday at the time and I'm looking on my camera, on my phone
0:11:27 > 0:11:29and I'm watching these people do it, there and then,
0:11:29 > 0:11:33at 9.15 in the morning, when I'm on my balcony in the Canary Islands.
0:11:33 > 0:11:35It wasn't nice - it was probably one of the worst things
0:11:35 > 0:11:38that's ever happened to me, to be honest with you.
0:11:38 > 0:11:40What's there?
0:11:40 > 0:11:41- Playroom!- Exactly.
0:11:41 > 0:11:45As well as incorporating a sophisticated CCTV and alarm system
0:11:45 > 0:11:47into his newly-renovated house,
0:11:47 > 0:11:51Jonny employs Dave to provide 24-hour alarm response
0:11:51 > 0:11:53and regular neighbourhood patrols.
0:11:53 > 0:11:55..Mummy's office is there...
0:11:55 > 0:11:57We see the car in the mornings, they'll give you a hoot
0:11:57 > 0:11:59or you give them a hoot and they give you a flash,
0:11:59 > 0:12:01they'll put the sirens on.
0:12:01 > 0:12:03If there's a problem, I call them up.
0:12:03 > 0:12:04I had something the other night -
0:12:04 > 0:12:06I thought I saw something, one of my sensors went off
0:12:06 > 0:12:10in one of my warehouses and the guys were there in minutes.
0:12:10 > 0:12:12I'm watching on the phone, on my camera -
0:12:12 > 0:12:15and they were there in minutes - and that's what you want.
0:12:20 > 0:12:21Over the past five years,
0:12:21 > 0:12:26government cuts mean police officer numbers have fallen by 16,000
0:12:26 > 0:12:27across the UK.
0:12:29 > 0:12:33Private security firms like Dave Jordan's are filling the gap,
0:12:33 > 0:12:35providing paying clients
0:12:35 > 0:12:38with a reassuringly visible presence on the streets.
0:12:40 > 0:12:42Visual deterrent is what we base ourselves on.
0:12:42 > 0:12:47That's why the vehicles are loudly liveried, the uniforms stand out.
0:12:47 > 0:12:51We make a noise when we're in the area -
0:12:51 > 0:12:52and it does work.
0:12:53 > 0:12:55What you will find is
0:12:55 > 0:12:57people driving the other way, on their phones and stuff.
0:12:57 > 0:13:01They see these vehicles coming and they suddenly drop their phones,
0:13:01 > 0:13:04put their seat belts on and start behaving themselves, as well.
0:13:05 > 0:13:07What sort of interaction do you have with the police?
0:13:07 > 0:13:12I think, when we first came to the area, there was a little bit of...
0:13:12 > 0:13:16We were pulled over quite a few times and we were asked lots of questions.
0:13:16 > 0:13:19Now, to be honest, the police wave at us, we wave at them.
0:13:19 > 0:13:21If we get any information, we'll share it with them.
0:13:21 > 0:13:25Policing's moved on. You don't get the bobbies on the streets,
0:13:25 > 0:13:27you haven't got the police boxes
0:13:27 > 0:13:29and the blokes running around with whistles any more,
0:13:29 > 0:13:31but from our point of view,
0:13:31 > 0:13:34we are boots on the ground, 24 hours a day -
0:13:34 > 0:13:37and we're eyes and ears, as well.
0:13:37 > 0:13:38Hello, Mummy.
0:13:38 > 0:13:43Um... Can I go in there, then jump and hold your hand?
0:13:43 > 0:13:46'My main concern is purely for my wife and daughter -
0:13:46 > 0:13:48'and that's it, end of story.'
0:13:49 > 0:13:51I mean, they even do trackers as well,
0:13:51 > 0:13:53so if my wife is ever in distress,
0:13:53 > 0:13:57she can press a button, and they'll find her.
0:13:57 > 0:13:58It makes me feel comfortable.
0:14:00 > 0:14:02The police can't do what they used to do.
0:14:02 > 0:14:05I think everyone's got this perception that the police are there
0:14:05 > 0:14:08in the past, you know? Two guys walking around...
0:14:08 > 0:14:11It's not like that any more, things have moved on.
0:14:11 > 0:14:13It's a different world out there, now.
0:14:13 > 0:14:16So unfortunately, there is a gap in the market
0:14:16 > 0:14:18and I think it's being filled.
0:14:26 > 0:14:27Unlike the police force,
0:14:27 > 0:14:31the front line private security industry is steadily growing -
0:14:31 > 0:14:35almost 60,000 people have qualified for new licences
0:14:35 > 0:14:37in the last five years.
0:14:37 > 0:14:40I've been watching The Bodyguard for a very long time.
0:14:40 > 0:14:43It's one of them films that when it's on, I will always watch it.
0:14:43 > 0:14:45I think the first time I watched it, I was about 15 -
0:14:45 > 0:14:48and I thought, "What can he do, that I can't?"
0:14:48 > 0:14:51How good's that? How good at what you do - I want to be that.
0:14:51 > 0:14:53So, yeah -
0:14:53 > 0:14:56I can't say that it wasn't Kevin Costner doing The Bodyguard.
0:14:56 > 0:14:58It's been an influence, definitely.
0:14:59 > 0:15:00In a few days,
0:15:00 > 0:15:03Tom will be flying out to the Czech Republic,
0:15:03 > 0:15:05to take a close protection course -
0:15:05 > 0:15:08it's costing him almost £3,000.
0:15:08 > 0:15:10I'd like to think that I wasn't nervous,
0:15:10 > 0:15:13but I think I am, deep down.
0:15:13 > 0:15:15You know, I've not really...
0:15:15 > 0:15:18been away from my son or my girlfriend
0:15:18 > 0:15:20for longer than three days -
0:15:20 > 0:15:22when I went Benidorm, on a stag do with the lads.
0:15:22 > 0:15:26It's probably going to hit me on the way down there, in the car with her.
0:15:26 > 0:15:28I've told her to not bring my son.
0:15:28 > 0:15:30I just wouldn't end up going, I don't think.
0:15:30 > 0:15:32I just don't want to get injured, or anything like that,
0:15:32 > 0:15:35cos obviously, it's 25 days, intensive.
0:15:35 > 0:15:38If I get injured, it might scupper the whole thing for me.
0:15:39 > 0:15:41And this is the last piece of the puzzle.
0:15:41 > 0:15:43I don't want to be losing that now, do I?
0:15:43 > 0:15:46So how did you afford the funds to pay for the course?
0:15:46 > 0:15:48Oh, you're not going to like this one!
0:15:48 > 0:15:51Me and the missus had been planning a wedding.
0:15:53 > 0:15:55I had to discuss it with her.
0:15:55 > 0:15:58Told her this is what I want to do - and she said if it's your dream,
0:15:58 > 0:16:01then we can put that off, for a little bit.
0:16:01 > 0:16:03You can use the wedding fund.
0:16:03 > 0:16:05When the time's right, we'll get married,
0:16:05 > 0:16:08but the time's right now for me to become a bodyguard.
0:16:12 > 0:16:16Sid Arora has seen many security men come and go over the years.
0:16:16 > 0:16:18He knows what attributes are needed
0:16:18 > 0:16:20for a successful career in the industry.
0:16:22 > 0:16:26Good people skills, I would say, is more important than anything else.
0:16:26 > 0:16:29You know, in most occasions, it's going to be a thing of either
0:16:29 > 0:16:32talking to you, trying to calm the situation down.
0:16:32 > 0:16:34If I think it's getting too heavy and physical,
0:16:34 > 0:16:36I will restrain you and put you down,
0:16:36 > 0:16:38but if you pull a weapon on me,
0:16:38 > 0:16:39I am going to take you out straight away -
0:16:39 > 0:16:42and that's not trying to be a big man, it's the way it is,
0:16:42 > 0:16:45to protect yourself and in the eyes of the law,
0:16:45 > 0:16:46it's reasonable force.
0:16:50 > 0:16:53Tonight, he's helping his old mentor, Fitzroy,
0:16:53 > 0:16:55at a nightclub in North London.
0:16:57 > 0:17:00We met probably about 17, 18 years ago.
0:17:00 > 0:17:04Worked some rough places, worked some really good places.
0:17:04 > 0:17:07Yeah, the friendship just built and built from there, really.
0:17:08 > 0:17:11We've had guns brought down for us, or we've had...
0:17:11 > 0:17:12Bottles in the back of the head.
0:17:12 > 0:17:15..bottles in the back of the head, yeah.
0:17:15 > 0:17:19We had a guy being chased into our club with a knife...
0:17:19 > 0:17:21and we had to pull him into the corner.
0:17:21 > 0:17:24So yeah, knives, guns...
0:17:24 > 0:17:27and back in the day, they used to have acid in bottles,
0:17:27 > 0:17:29which they'd spray on you.
0:17:29 > 0:17:31Give you a quick search, please?
0:17:31 > 0:17:33There's been a lot of changes.
0:17:33 > 0:17:3620 years back, there was no licences.
0:17:36 > 0:17:39You had a lot of tough people, a lot of people who had criminal records,
0:17:39 > 0:17:41or were known as tough guys and they were on the door.
0:17:41 > 0:17:45So they changed it, they checked into your criminal record background
0:17:45 > 0:17:50and tried to get a different type of character on the door.
0:17:50 > 0:17:52There's always a lot of respect in this game
0:17:52 > 0:17:54and there's a lot of respect for your elders, as well.
0:17:54 > 0:17:56And as new people come into the game,
0:17:56 > 0:17:58the elders sort of teach them the ways.
0:17:58 > 0:18:01And with Fitzroy, he taught me a lot of the ways -
0:18:01 > 0:18:03and at his age, there's always something to learn.
0:18:03 > 0:18:05LAUGHTER
0:18:27 > 0:18:32Crime costs UK businesses over half a billion pounds a year.
0:18:32 > 0:18:36Many business owners take security into their own hands,
0:18:36 > 0:18:39investing in CCTV cameras and intruder alarms -
0:18:39 > 0:18:45contributing to an industry worth over £2 billion annually.
0:18:45 > 0:18:46In Middlesbrough,
0:18:46 > 0:18:50thieves recently forced their way into this takeaway pizza parlour.
0:18:51 > 0:18:53The owner has asked us not to show his face.
0:18:55 > 0:18:57Both my neighbours have been broken into.
0:18:57 > 0:18:58There's a lady, a few shops down -
0:18:58 > 0:19:01she's been broken into three, four, five times.
0:19:03 > 0:19:05The break-in now was early hours of the morning.
0:19:05 > 0:19:07I got a phone call and I walked inside,
0:19:07 > 0:19:10and I could see, like, things on the floor and everything -
0:19:10 > 0:19:13and I was looking and I realised someone's come through the roof.
0:19:13 > 0:19:15I thought I had good security.
0:19:15 > 0:19:19Well, it showed us all the weak points in the security system - all the flaws.
0:19:19 > 0:19:21We did have an eight-camera system,
0:19:21 > 0:19:25but some of the areas where they was, there were blind spots,
0:19:25 > 0:19:29so we doubled them up and now we don't have any blind spots.
0:19:29 > 0:19:32And the outside cameras are all infra-red now, as well.
0:19:32 > 0:19:35Our national obsession with security
0:19:35 > 0:19:39means that there are almost five million CCTV cameras in Britain -
0:19:39 > 0:19:43and 98% of these are privately owned.
0:19:43 > 0:19:46I know in some places, people say it's no good,
0:19:46 > 0:19:47it's an invasion of privacy.
0:19:47 > 0:19:49At the same time, if there's a crime committed,
0:19:49 > 0:19:52they're more likely to catch a person via CCTV.
0:19:52 > 0:19:54If there's an incident, police will come to local businesses
0:19:54 > 0:19:56and they ask for your footage.
0:19:56 > 0:19:59The bottom line is, it's all down to the crime rate.
0:19:59 > 0:20:01If people are complaining about
0:20:01 > 0:20:04"Oh, there's no privacy", invasion or whatever,
0:20:04 > 0:20:07but until they tackle the crime, there's a need for CCTV everywhere.
0:20:09 > 0:20:12Despite never having been broken into at his home,
0:20:12 > 0:20:17Imran's fear of crime has a big impact on his family's life.
0:20:17 > 0:20:21SHOUTING AND YELLING
0:20:21 > 0:20:23Town centre, so you get a lot of drunks,
0:20:23 > 0:20:25a lot of drug abusers, things like that.
0:20:26 > 0:20:30When I'm out, the family, we don't open the door for anybody
0:20:30 > 0:20:32we don't know. Our family members we obviously know and recognise
0:20:32 > 0:20:36and if there's anybody who's coming to see me, they've made an
0:20:36 > 0:20:39appointment prior to that, so yeah, they're told not to open the door.
0:20:42 > 0:20:44We don't leave the home empty any more.
0:20:44 > 0:20:46We always leave somebody at home.
0:20:46 > 0:20:50Because you get, like, opportunists. Them sort of burglars,
0:20:50 > 0:20:53even if the alarm's on, they'll just break the door in, go in,
0:20:53 > 0:20:55grab stuff, straight out.
0:20:55 > 0:20:56There's very little the police can do.
0:20:56 > 0:20:58I don't think they've got the manpower.
0:20:58 > 0:21:01It's highly unlikely they're going to catch someone, and if they do,
0:21:01 > 0:21:03you're not going to get your money back, are you?
0:21:03 > 0:21:07They've spent that, had a good time.
0:21:07 > 0:21:10It sounds like you don't have much faith in the police?
0:21:10 > 0:21:11- No, I don't! - HE LAUGHS
0:21:13 > 0:21:15My brother does say I'm paranoid,
0:21:15 > 0:21:20but I don't think I'm that paranoid, I'm just cautious.
0:21:20 > 0:21:22What do they say? It's best to be safe than sorry.
0:21:26 > 0:21:30It's more of a deterrent, I know some people who have got firearms.
0:21:30 > 0:21:33I mean, I'd definitely think about getting a firearm,
0:21:33 > 0:21:36obviously you need a special licence for one, and again,
0:21:36 > 0:21:41purely be for hunting purposes only, nothing more, but it'd act
0:21:41 > 0:21:45as a deterrent if people know you've got a firearm in the property.
0:21:58 > 0:22:01- Come on, Tommy!- Come on, Tommy! - Push 'em out!
0:22:01 > 0:22:04Out in the Czech Republic, Tom's bodyguarding course
0:22:04 > 0:22:06is now well underway.
0:22:06 > 0:22:10As the industry grows, ambitious security men like Tom,
0:22:10 > 0:22:13and his six fellow would-be Kevin Costners, are looking to
0:22:13 > 0:22:16get ahead by learning the extra skills that
0:22:16 > 0:22:18close-protection training gives.
0:22:20 > 0:22:23He's been shown how to prevent attacks on the red carpet.
0:22:25 > 0:22:28He's learning advanced driving techniques.
0:22:32 > 0:22:34He's learning how to use a handgun.
0:22:38 > 0:22:43And every day, he's having the ordeal of a gruelling fitness regime.
0:22:44 > 0:22:47The number of qualified bodyguards is growing rapidly,
0:22:47 > 0:22:50having doubled in the last five years,
0:22:50 > 0:22:54and if Tom passes, he'll join the ranks of nearly 14,000
0:22:54 > 0:22:58in the UK alone, licensed by the SIA,
0:22:58 > 0:23:01the Security Industry Authority.
0:23:01 > 0:23:04The man responsible for training Tom to SIA standard
0:23:04 > 0:23:08is former Royal Marine commando, Jamie Painter.
0:23:08 > 0:23:10The biggest misconception for our industry is people come on the
0:23:10 > 0:23:13course, and they think they're going to get issued a pair of sunglasses,
0:23:13 > 0:23:17a curly wurly earpiece and they're going to be walking about,
0:23:17 > 0:23:21looking cool in their suit, and actually, when you actually
0:23:21 > 0:23:25remind them of what this job is at its most fundamental level,
0:23:25 > 0:23:28you are prepared to put yourself in harm's way,
0:23:28 > 0:23:33on someone else's behalf, for financial reward.
0:23:33 > 0:23:36It's easy now to get an SIA licence, it's not a problem.
0:23:36 > 0:23:41I can pretty much train anyone to pass the SIA criteria.
0:23:41 > 0:23:45Training someone to be good at this job, and someone that I would trust
0:23:45 > 0:23:48to keep another human being safe anywhere in the world,
0:23:48 > 0:23:50is a much bigger ask.
0:23:50 > 0:23:53I get a lot of CVs from guys that I wouldn't employ to stack shelves
0:23:53 > 0:23:57in a supermarket, let alone look after another person.
0:23:57 > 0:24:00So it is a pass or fail course, it's not a "pay your money"
0:24:00 > 0:24:03and you get a tick in the box regardless,
0:24:03 > 0:24:07and there are people that haven't made the grade, unfortunately.
0:24:14 > 0:24:17Police forces across the country are having to look for ways
0:24:17 > 0:24:19to adapt to the cuts.
0:24:19 > 0:24:22Lincolnshire Police force has had to lose almost
0:24:22 > 0:24:2510% of its police officers over the past five years,
0:24:25 > 0:24:28and so it's now turning to private security.
0:24:36 > 0:24:40In Spalding, Julian Davies is just beginning his shift.
0:24:43 > 0:24:46He worked in the police for 30 years,
0:24:46 > 0:24:50but recently joined a private security company.
0:24:50 > 0:24:54I think morale, from what I've seen in the police and when I left
0:24:54 > 0:24:58the police, is low. Probably at an all-time low, and there is more and
0:24:58 > 0:25:04more demand on the police, together with further cuts and staffing, so
0:25:04 > 0:25:08it is a very difficult environment to work in, policing at the moment,
0:25:08 > 0:25:12I think, and they still do a brilliant job, but it's harder
0:25:12 > 0:25:14and harder every year, the reducing numbers...
0:25:14 > 0:25:17It's not a great time for the police.
0:25:17 > 0:25:20G4S is the biggest security company in the world.
0:25:20 > 0:25:22It accounts for almost a quarter of the entire
0:25:22 > 0:25:25UK private security industry.
0:25:27 > 0:25:31The company has signed a unique ten-year, £200 million contract
0:25:31 > 0:25:35with Lincolnshire Police force to provide support services.
0:25:35 > 0:25:41One of these is the street-to-suite service, a mobile custody van.
0:25:41 > 0:25:44Our role is to escort arrested prisoners,
0:25:44 > 0:25:47if the police go to the scene and arrest somebody for whatever
0:25:47 > 0:25:50reason, we'll turn up, we'll give them some paperwork,
0:25:50 > 0:25:53they'll write down the grounds for the arrest, the reason
0:25:53 > 0:25:55why they've arrested that person, and we'll drive them
0:25:55 > 0:25:57to the nearest custody suite.
0:25:57 > 0:26:00We'll hand over the paperwork to the sergeant,
0:26:00 > 0:26:03and they'll get booked in as normal, as if the police officer was there.
0:26:03 > 0:26:06And it just means then that the bobby can stay out on the street.
0:26:10 > 0:26:13The police have called Julian to attend the scene
0:26:13 > 0:26:14of suspected domestic violence.
0:26:17 > 0:26:19We've had a report of somebody with a knife in this road.
0:26:19 > 0:26:22The police have already arrived, they've got somebody detained
0:26:22 > 0:26:24and they're talking to them.
0:26:24 > 0:26:26So we'll just see how it develops really,
0:26:26 > 0:26:28and we're here if somebody gets arrested.
0:26:30 > 0:26:32The police do make an arrest.
0:26:32 > 0:26:35- Calm down. Shhh! - SPLUTTERING AND SOBBING
0:26:35 > 0:26:37Has he got any injuries himself?
0:26:37 > 0:26:39They hand the man over to Julian and his colleague Emily,
0:26:39 > 0:26:41to transport to the police station.
0:26:41 > 0:26:43I will look after you.
0:26:43 > 0:26:45Yes? Has he been all right or has he been...?
0:26:45 > 0:26:48He's quite volatile, to be honest with you.
0:26:48 > 0:26:50Stand up, and I'm going to just check your pockets and put it
0:26:50 > 0:26:53- with your property.- Have you got anything in your pockets?
0:26:53 > 0:26:54You put it in here for me.
0:26:56 > 0:26:58We're not the police, and we make it very clear to them
0:26:58 > 0:27:01when they come on board, we tell them straight away that we're G4S,
0:27:01 > 0:27:03we're not the police, because sometimes they're confused
0:27:03 > 0:27:06because the attire we wear is very police-like.
0:27:06 > 0:27:09Right, I'm going to put these on, loose.
0:27:09 > 0:27:12Sometimes it diffuses the situation because you know,
0:27:12 > 0:27:14we're not the bad guys, we haven't detained them,
0:27:14 > 0:27:17we've not arrested them, we're there to look after them.
0:27:17 > 0:27:21And that sometimes calms them down, because they can come in screaming
0:27:21 > 0:27:24and fighting and not happy at all, and we've got to look after them.
0:27:24 > 0:27:26OK, we're going to put you in here.
0:27:26 > 0:27:28- No! - DETAINEE SOBS
0:27:28 > 0:27:30Not for long, then we'll take you to Boston, OK?
0:27:34 > 0:27:37The young man has been arrested for breach of the peace.
0:27:37 > 0:27:39He's clearly quite upset.
0:27:39 > 0:27:42He's been searched, he's been put in one of the cells,
0:27:42 > 0:27:44we're now monitoring on the CCTV here as well.
0:27:44 > 0:27:47And we'll monitor him all the way back,
0:27:47 > 0:27:50the police officer's just filling out an arrest sheet, and we'll
0:27:50 > 0:27:54hand that in to Boston custody when we arrive with the young man.
0:27:54 > 0:27:58They can then resume patrol or even if they need to take statements,
0:27:58 > 0:28:00unlikely for a breach of the peace,
0:28:00 > 0:28:04so they can go back straight out and continue patrolling.
0:28:04 > 0:28:08G4S claims the street-to-suite service has saved over
0:28:08 > 0:28:133,000 hours of police time in its first two years of operation.
0:28:21 > 0:28:24In the Czech Republic, Tom is now reaching the
0:28:24 > 0:28:28dramatic climax of his intensive bodyguarding course.
0:28:28 > 0:28:31It's a lot harder than I thought it was going to be.
0:28:31 > 0:28:34It's been the hardest thing I've ever done. Ever.
0:28:34 > 0:28:38Both mentally and physically, well out of my comfort zone.
0:28:39 > 0:28:44Ha-ha-ha! How you feeling? Good. Shows you worked hard.
0:28:44 > 0:28:45Give him some water.
0:28:45 > 0:28:48It changes your mentality and everything.
0:28:48 > 0:28:51- They sort of grind you down to build you up.- Well done!
0:28:51 > 0:28:54Tom is definitely what I'd describe as a rough diamond,
0:28:54 > 0:28:56he's got a lot of potential.
0:28:56 > 0:28:58Tom! Bit of work to do there.
0:28:58 > 0:29:01'I know he's struggled with the kind of homesick element,'
0:29:01 > 0:29:04but this is the sort of course where people are asked to confront their
0:29:04 > 0:29:09weaknesses, and certainly for Tom, he's been tested way past his limits.
0:29:09 > 0:29:12Good. Go on, keep going, keep going.
0:29:12 > 0:29:13It's a career, it's not a job.
0:29:13 > 0:29:14That's how I'm viewing it,
0:29:14 > 0:29:17and I'm only three days away from the beginning
0:29:17 > 0:29:20of what's to be a long career, it's good, it's a good feeling.
0:29:20 > 0:29:22Come on, Tom, you can do this!
0:29:22 > 0:29:25Providing everything goes swimmingly in the next few days,
0:29:25 > 0:29:29because it's not going to be easy, I know that for a fact.
0:29:29 > 0:29:32The last three days are the final examination.
0:29:32 > 0:29:35Tom needs to pass this to get his SIA licence
0:29:35 > 0:29:38and qualify as a bodyguard.
0:29:38 > 0:29:41Right, are you guys ready for this?
0:29:41 > 0:29:44This is Mr Charles Scott,
0:29:44 > 0:29:47rated as one of the wealthiest people in the world.
0:29:47 > 0:29:49Mr Scott has approached us because
0:29:49 > 0:29:52a threat has been uncovered to two of his daughters.
0:29:52 > 0:29:58Echo One is Miss Katherine Scott, Echo Two is Miss Alison Scott.
0:29:58 > 0:30:02We have selected you six, as a team, to keep the Scott girls safe
0:30:02 > 0:30:04during their upcoming trip to eastern Europe.
0:30:04 > 0:30:08Although the heiresses are going to be played by actors, in all
0:30:08 > 0:30:12other ways Jamie will make the exercise as real as he possibly can.
0:30:12 > 0:30:15As far as the guys are concerned, as far as any members of the public are
0:30:15 > 0:30:19concerned, this is a live operation and it'll be treated accordingly.
0:30:19 > 0:30:21OK, this job needs to be good.
0:30:21 > 0:30:24This is the culmination, lads, of everything you've been taught.
0:30:24 > 0:30:28Most of the trainees have military backgrounds, but Tom's only
0:30:28 > 0:30:32experience is manning the doors of Liverpool nightclubs, so Jamie
0:30:32 > 0:30:35knows that for him, this might be a bit of a challenge.
0:30:35 > 0:30:37He's a long way from being the finished item.
0:30:37 > 0:30:40He's a big guy, you know, 20st, tattoos, full sleeves,
0:30:40 > 0:30:43he's a bit rough and ready, he comes across quite abrupt
0:30:43 > 0:30:45and the way he speaks can be quite aggressive.
0:30:45 > 0:30:50Who's having one? Paul? You're having one. Jonno?
0:30:50 > 0:30:53He's never been in this kind of five-star environment,
0:30:53 > 0:30:56and so for him, I think, dealing with high net-worths,
0:30:56 > 0:30:59who have got a certain expectation on appearance
0:30:59 > 0:31:03and social etiquette and things like that, that's probably where he's
0:31:03 > 0:31:05going to struggle and that's what I'm most going
0:31:05 > 0:31:06to be looking at for Tom.
0:31:29 > 0:31:34In Stoke on Trent, CBI Security is run by Naj Hussain.
0:31:36 > 0:31:40I was born and bred in Stoke. I'm a Stokey.
0:31:40 > 0:31:43Obviously, just like everywhere in the UK, you have
0:31:43 > 0:31:45your good areas, you have your bad areas.
0:31:45 > 0:31:48Personally what I would say from a security aspect,
0:31:48 > 0:31:50it's more antisocial behaviour
0:31:50 > 0:31:54that we come across, and I think a root of a lot of the problems
0:31:54 > 0:31:57is alcohol, people having alcohol,
0:31:57 > 0:31:59whether it's teenagers or even adults.
0:31:59 > 0:32:02It's alcohol-fuelled crime.
0:32:02 > 0:32:05Naj and his team are providing security for a boxing night
0:32:05 > 0:32:07in Stoke.
0:32:07 > 0:32:10It's a night of social alcohol and social violence,
0:32:10 > 0:32:12with potentially antisocial consequences.
0:32:12 > 0:32:15DANCE MUSIC PLAYS
0:32:15 > 0:32:19CROWD CHEERS
0:32:19 > 0:32:22What we've got now is a fight with two local guys.
0:32:22 > 0:32:25They've both got a big following.
0:32:25 > 0:32:27It's going to get loud, it's going to get rowdy.
0:32:27 > 0:32:30CHEERING
0:32:30 > 0:32:33- Whack him!- Come on!
0:32:36 > 0:32:38BELL RINGS
0:32:44 > 0:32:47REFEREE: That's one's going to draw, ladies and gentlemen.
0:32:47 > 0:32:51The fight ends controversially and some of the crowd aren't very happy.
0:32:51 > 0:32:53Wanker!
0:32:54 > 0:32:59Waaanker! Fucking wanker.
0:32:59 > 0:33:03In the aftermath, an argument breaks out between some women.
0:33:03 > 0:33:05Naj and some of his team have to step in.
0:33:07 > 0:33:09Girls, calm down, yeah?
0:33:14 > 0:33:16My bag's gone, my bag's there!
0:33:16 > 0:33:20Just women, as always.
0:33:20 > 0:33:22A little incident between some ladies, some comments got
0:33:22 > 0:33:26exchanged and obviously one didn't like what the other said.
0:33:26 > 0:33:31So, obviously, things like that, you just have to keep an eye out for.
0:33:31 > 0:33:32But they all calmed down now,
0:33:32 > 0:33:35we had a word and calmed it down and they've gone their own way.
0:33:35 > 0:33:37So far so good. Plenty left yet!
0:33:47 > 0:33:50But the lady in the blue dress looks like she might
0:33:50 > 0:33:52be about to cause trouble.
0:33:52 > 0:33:55Tony, take her straight out the fire exit.
0:33:55 > 0:33:58Take her out, get rid of it. Take it out.
0:33:58 > 0:34:01Naj wants to quietly remove her from the building,
0:34:01 > 0:34:03to avoid triggering other trouble.
0:34:03 > 0:34:04But it's too late.
0:34:06 > 0:34:09- Oi, oi!- Hey, fucking hell!
0:34:15 > 0:34:19- Right, you have to leave. - I want my bag!
0:34:19 > 0:34:22- You've got to leave, man. - I want my bag.
0:34:26 > 0:34:29Open the door. We're going to bring your bag out.
0:34:30 > 0:34:32Once she's out the building, on the street,
0:34:32 > 0:34:36she'll be the responsibility of the police, not Naj.
0:34:36 > 0:34:42But she won't leave until she's reunited with her handbag.
0:34:42 > 0:34:44- Is that it?- There you go.
0:34:49 > 0:34:51Eddie, come to the front door, the front door.
0:34:51 > 0:34:53Why are you grabbing me?
0:34:53 > 0:34:55Another argument has started in the entrance hall
0:34:55 > 0:34:57and it's drawing a large crowd of onlookers.
0:35:00 > 0:35:04This is where once somebody's seen something going on,
0:35:04 > 0:35:05everybody wants to have a go now.
0:35:09 > 0:35:12Again, they try and remove the troublemaker from the building.
0:35:16 > 0:35:19The trouble is still continuing on the street,
0:35:19 > 0:35:21but there, authority is passed to the local police.
0:35:21 > 0:35:24The police have been called, but in the meantime until they come,
0:35:24 > 0:35:26we've got to make sure that they can't come back in,
0:35:26 > 0:35:29or they don't try to come back in, which they are at the moment.
0:35:32 > 0:35:36I need all security to the front door, all security to the front door.
0:35:36 > 0:35:38A fight starts round the corner.
0:35:38 > 0:35:42In the process, one of Naj's team is injured.
0:35:44 > 0:35:46I need all security outside to the front door,
0:35:46 > 0:35:49I need all security outside. Outside, outside.
0:35:56 > 0:36:00The police arrive to take care of the situation on the street.
0:36:00 > 0:36:04Naj takes his team inside to assess the extent of his guard's injuries.
0:36:09 > 0:36:11We put our body on the line to make sure everybody else is safe.
0:36:11 > 0:36:13So obviously, somebody who's fighting,
0:36:13 > 0:36:16they've stepped in to make sure they're all right, and obviously
0:36:16 > 0:36:20somebody's assaulted the door staff, and obviously he's got hurt then.
0:36:22 > 0:36:27Ultimately our duty or jurisdiction stops at the end of the door,
0:36:27 > 0:36:30but as humans as well and morals, you can't just stand there and
0:36:30 > 0:36:31let somebody get hurt at the same time.
0:36:31 > 0:36:34And that's what we were doing at the time
0:36:34 > 0:36:37and obviously one of them's got assaulted in between that.
0:36:37 > 0:36:39And are you going to go to the hospital now?
0:36:39 > 0:36:42I am, yeah. I've just got to sort all the team out, and then head
0:36:42 > 0:36:46straight up to the hospital and see my colleague and my friend.
0:36:49 > 0:36:52CHURCH BELLS CHIME
0:36:52 > 0:36:55On the streets of Prague, planning is complete.
0:36:55 > 0:36:58The two heiresses have landed at the airport and Jamie
0:36:58 > 0:37:02is waiting for Tom and the team to deliver them safely to the hotel.
0:37:02 > 0:37:06This is where everything they've learnt will be put to the test.
0:37:14 > 0:37:16The drop-off goes smoothly,
0:37:16 > 0:37:20and Tom's next duty is to escort the clients on
0:37:20 > 0:37:23a discreet shopping trip around Prague's exclusive designer stores.
0:37:28 > 0:37:31But Jamie has a challenge awaiting.
0:37:31 > 0:37:35A paparazzi photographer intent on taking pictures of Tom's client.
0:37:35 > 0:37:38Alison, can I get a photo of you?
0:37:43 > 0:37:45Looking gorgeous, looking gorgeous.
0:37:45 > 0:37:48- Hey, can I get something for my blog as well?- Yeah, sure.
0:37:48 > 0:37:51- Fantastic.- If there's any problems, let me know.
0:37:51 > 0:37:53- What're you doing in Prague today? - Er, just a bit of shopping.
0:37:53 > 0:37:56You look absolutely stunning, do you normally dress up for shopping?
0:37:56 > 0:38:00Yes, I do. Dress up every day.
0:38:00 > 0:38:03The brief is that there wasn't to be too much unofficial photography.
0:38:03 > 0:38:05However, the client was obviously happy with it,
0:38:05 > 0:38:09so Tom, rather than being heavy handed, was prepared to step back
0:38:09 > 0:38:12and let the client do what she wanted to do, which is great.
0:38:13 > 0:38:16Miss Scott, would you like me to keep hold of your
0:38:16 > 0:38:18bottle of water or get rid of it?
0:38:18 > 0:38:20No, you can get rid of that now.
0:38:20 > 0:38:23Girls, girls, over here! Can I get a smile?
0:38:23 > 0:38:25Jamie sends the photographer back in.
0:38:25 > 0:38:30And this time the girls DON'T want to be photographed.
0:38:30 > 0:38:32I don't really want any...
0:38:32 > 0:38:34No more photos, get rid of him.
0:38:34 > 0:38:36No more pictures, now. Can you get rid of him?
0:38:36 > 0:38:38Cheers lads, nice one.
0:38:38 > 0:38:40Sir, she's asked me nicely not to let any...
0:38:40 > 0:38:41Whoa, no need for touching mate.
0:38:41 > 0:38:44Sorry, sir, I'm just guiding you away.
0:38:44 > 0:38:48Nikolai, stay with him, mate, stay with him, so he's not following us.
0:38:48 > 0:38:49Don't let him follow us.
0:38:49 > 0:38:51Walking through the square was pretty good.
0:38:51 > 0:38:53What I wasn't so happy about was the way they
0:38:53 > 0:38:56dealt with the paparazzi guy, walking along.
0:38:56 > 0:38:57I hate the kind of big hand up,
0:38:57 > 0:39:01it always looks bad news in the papers the following day.
0:39:03 > 0:39:06From fending off paparazzi through to door work,
0:39:06 > 0:39:10private security workers must always be aware of what they are,
0:39:10 > 0:39:13and what they aren't allowed to do.
0:39:13 > 0:39:16This becomes especially important as private security
0:39:16 > 0:39:21workers are increasingly in roles formerly done by the police.
0:39:24 > 0:39:26'He keeps his phone down his pants.'
0:39:26 > 0:39:30Julian and Emily are on patrol for G4S in Spalding.
0:39:31 > 0:39:34A report comes in of criminal damage to the house of
0:39:34 > 0:39:36an 83-year old woman,
0:39:36 > 0:39:40and Julian moves the van to where the suspect was last seen.
0:39:40 > 0:39:43He sees a man in the grounds of a nearby community centre,
0:39:43 > 0:39:45and radios the police.
0:39:47 > 0:39:49Bravo Golf 99, Bravo Golf 99.
0:39:49 > 0:39:53Straight down the drive. About 100 metres in front of you.
0:39:53 > 0:39:54Bobble hat.
0:40:06 > 0:40:09Bravo Golf 99, one person detained.
0:40:12 > 0:40:15- You all right, chaps?- Yeah, thank you. Thanks for your help.
0:40:17 > 0:40:19BEEPING
0:40:19 > 0:40:21Come on. There you go.
0:40:21 > 0:40:23Just stand in the corner there for me.
0:40:25 > 0:40:27There you go, buddy.
0:40:27 > 0:40:28ALARM BLARES
0:40:28 > 0:40:30With Julian taking care of the suspect,
0:40:30 > 0:40:35the police officers gather evidence of damage at the community centre.
0:40:35 > 0:40:37They decide to arrest the man in the Santa hat -
0:40:37 > 0:40:39something Julian cannot do.
0:40:39 > 0:40:41BEEPING CONTINUES
0:40:42 > 0:40:45You do not have to say anything, but it may harm your defence
0:40:45 > 0:40:49if you don't mention, when questioned, something which you later rely on in court.
0:40:49 > 0:40:51The difficulty is, with powers of arrest,
0:40:51 > 0:40:53as a normal citizen - and that's what I am -
0:40:53 > 0:40:57you have to see the crime being committed
0:40:57 > 0:41:00and see the person commit the crime to have a citizen's power of arrest,
0:41:00 > 0:41:04whereas a police officer can suspect a crime has been committed
0:41:04 > 0:41:06and suspect that that person is responsible.
0:41:06 > 0:41:08So all I've seen is a male,
0:41:08 > 0:41:11there, potentially involved.
0:41:11 > 0:41:15I didn't personally see him commit a crime. I see him, he runs off,
0:41:15 > 0:41:18clearly him, and when I was a police officer,
0:41:18 > 0:41:19I'd have given chase and arrested him.
0:41:19 > 0:41:22But as a member of the public I don't have the power
0:41:22 > 0:41:23to arrest that person.
0:41:32 > 0:41:35Just stand on the yellow line and face the sergeant.
0:41:35 > 0:41:38Julian takes the man to the police station,
0:41:38 > 0:41:42where he'll stay the night, before being questioned in the morning.
0:41:42 > 0:41:45He's been as good as gold, so is it all right to take his cuffs off?
0:41:45 > 0:41:46Yep, that's fine. Thank you.
0:41:47 > 0:41:49There you go.
0:41:49 > 0:41:52It allows the police to do what they want to do
0:41:52 > 0:41:55and that's protect the public, fight crime, detect crime.
0:41:55 > 0:41:59If they're tucked up in custody for two, three, four hours,
0:41:59 > 0:42:02it's frustrating for them, because they want to be out there,
0:42:02 > 0:42:04so it relieves them.
0:42:04 > 0:42:07We're stuck in custody, they're out there.
0:42:09 > 0:42:10DOOR SLAMS
0:42:19 > 0:42:23In Prague, it's the last day of Tom's bodyguarding course
0:42:23 > 0:42:26and the final assessment is taking a new twist.
0:42:26 > 0:42:29The team have been told that there has been a threat
0:42:29 > 0:42:31to kidnap the two heiresses.
0:42:31 > 0:42:33Due to that information coming to light,
0:42:33 > 0:42:35we're now going to raise the threat level
0:42:35 > 0:42:39and you're going to be carrying for the remainder of this task. OK?
0:42:39 > 0:42:41I've got weapons here for you.
0:42:41 > 0:42:44You've each got a Glock and two magazines.
0:42:44 > 0:42:46Put them on the bed.
0:42:46 > 0:42:47Or on the floor.
0:42:50 > 0:42:52OK, the weapons haven't been cleared, lads.
0:42:52 > 0:42:55Safe direction before you start clearing weapons, please.
0:42:55 > 0:42:58The guns are real, but the ammunition is blank.
0:42:58 > 0:43:00Be very, very aware,
0:43:00 > 0:43:02moving around town, in and out of cars,
0:43:02 > 0:43:04about showing out with these weapons.
0:43:04 > 0:43:09You do have permits, however let's not cause a scene.
0:43:12 > 0:43:17It's nerve-racking. It's our first time carrying a live weapon on task.
0:43:17 > 0:43:22You don't want to draw too much attention to yourself in public,
0:43:22 > 0:43:26so you've just got to keep it concealed under there, so...
0:43:29 > 0:43:31Tom and the team are taking their clients
0:43:31 > 0:43:34to see a disused factory site.
0:43:42 > 0:43:46As far as the guys are concerned, it's an abandoned factory
0:43:46 > 0:43:48that the girls are looking at to purchase for redevelopment.
0:43:48 > 0:43:51What they don't know is they've been under surveillance
0:43:51 > 0:43:55and the enemy kidnap team have made it to the site.
0:43:55 > 0:43:58We're going to get tooled up, switch to our alter-egos
0:43:58 > 0:44:01as Chechen criminals,
0:44:01 > 0:44:04and then put in a nice little ambush on the guys.
0:44:05 > 0:44:09This is quite an extreme scenario that they're going into now.
0:44:09 > 0:44:11These events do unfortunately happen,
0:44:11 > 0:44:13and not just in the traditional environments
0:44:13 > 0:44:16of the Middle East...
0:44:17 > 0:44:21..South America, but, they can happen on the streets of London.
0:44:21 > 0:44:22GUN CLICKS
0:44:22 > 0:44:24Nikolai, go up.
0:44:26 > 0:44:29Push forward and check the doors. Have a look in there.
0:44:35 > 0:44:37James, keep checking...
0:44:59 > 0:45:02INAUDIBLE
0:45:02 > 0:45:04WOMAN: What's going on?
0:45:04 > 0:45:06Just come over here a second.
0:45:09 > 0:45:11GUN FIRES, WOMAN SCREAMS
0:45:11 > 0:45:13This way, this way! Head down! Keep your head down!
0:45:13 > 0:45:15It's OK! Keep your head down!
0:45:15 > 0:45:17Get your head down! Keep your head down!
0:45:19 > 0:45:21GUN FIRES, WOMAN CALLS OUT
0:45:21 > 0:45:23GUN CONTINUES TO FIRE
0:45:23 > 0:45:26Go! Keep your head down! Keep your head down!
0:45:26 > 0:45:28Over in the car!
0:45:28 > 0:45:29GUN FIRES, WOMAN SCREAMS IN DISTANCE
0:45:29 > 0:45:31Get in, get in, get in.
0:45:32 > 0:45:35- WOMAN SCREAMS IN DISTANCE - GET IN!
0:45:35 > 0:45:38- WOMAN SCREAMS - Move!- Move it! Go! Go!
0:45:39 > 0:45:42- WOMAN: What's going on?- Keep your head down! Keep your heads down!
0:45:42 > 0:45:44- Go!- Move! Move!
0:45:45 > 0:45:48Keep your head down till we get clear.
0:45:48 > 0:45:51Just remember, though, the next time you're in that situation,
0:45:51 > 0:45:54potentially, the bullets won't be blanks,
0:45:54 > 0:45:57and the person that is pretending to kill you
0:45:57 > 0:45:59will actually be trying to kill you.
0:45:59 > 0:46:01This job we've chosen
0:46:01 > 0:46:03and this path we put ourselves on
0:46:03 > 0:46:05is going to put you in harm's way -
0:46:05 > 0:46:07that's the nature of this job.
0:46:07 > 0:46:11So everything I've shown you has been shown to you for a reason,
0:46:11 > 0:46:13and it's there to make you
0:46:13 > 0:46:16someone that is capable of keeping someone else alive.
0:46:16 > 0:46:19What I'm going to do now is hand you some certificates.
0:46:19 > 0:46:21OK, first up then, Tom.
0:46:21 > 0:46:23APPLAUSE
0:46:23 > 0:46:26'Tom excelled on the ground and he showed a natural ability.
0:46:26 > 0:46:29'Going from being very worried about him at the beginning of the course'
0:46:29 > 0:46:31and wondering if he would even pass
0:46:31 > 0:46:34to now contemplating the fact that he's going to pass with a merit,
0:46:34 > 0:46:38I think says a lot about him and his natural ability.
0:46:38 > 0:46:41And I think anyone that has Tom looking after them
0:46:41 > 0:46:44- is going to be in very, very safe hands.- Cheers, mate.
0:46:44 > 0:46:47It's been the hardest 25 days of my life, bar none.
0:46:47 > 0:46:51But now I've got my qualification, I'm ready to go out on foot
0:46:51 > 0:46:53and actually do the job,
0:46:53 > 0:46:57so it's been a massive achievement for me, this.
0:47:13 > 0:47:15I think if you grow up in a certain industry,
0:47:15 > 0:47:18that's what you're used to.
0:47:18 > 0:47:21People say you're putting yourself in the line of danger and all that,
0:47:21 > 0:47:23but you could do that in any job -
0:47:23 > 0:47:26you could work on a crane and be in danger.
0:47:26 > 0:47:29So it's what you're used to, it's in the blood,
0:47:29 > 0:47:31it's what you become, really.
0:47:42 > 0:47:44People like to see the police walking the streets.
0:47:44 > 0:47:47If they want to see that, they need to accept the private sector
0:47:47 > 0:47:49and allow the private sector
0:47:49 > 0:47:52to do some of the roles that, historically, were the police's roles,
0:47:52 > 0:47:55to allow the police to do what they want to do,
0:47:55 > 0:47:57and what they need to be doing.
0:48:04 > 0:48:06I love the roads, I love the area, I love the people.
0:48:06 > 0:48:08I much prefer this,
0:48:08 > 0:48:12it feels like you're doing something very proactive.
0:48:13 > 0:48:15It's a great job, it really is.
0:48:16 > 0:48:19Mind you, I would say that, I own the company, ha!