Episode 7

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0:00:02 > 0:00:05Thieves will steal our cars, our valuables,

0:00:05 > 0:00:07just about anything they can get their hands on.

0:00:09 > 0:00:13To cut down on crime and anti-social behaviour

0:00:13 > 0:00:15the police are using new tactics and technology

0:00:15 > 0:00:18where the bad guys are getting caught in the act.

0:00:18 > 0:00:20I can see the man actually commit the robbery.

0:00:20 > 0:00:22Lovely, thank you very much.

0:00:22 > 0:00:26Local councils, shops and businesses are laying some traps of their own.

0:00:26 > 0:00:29Why should we feel frightened for the rest of our lives?

0:00:29 > 0:00:33And the general public too can help unsuspecting crooks get their comeuppance.

0:00:33 > 0:00:35No way are you getting away.

0:00:35 > 0:00:37We did it for everyone else as well she might be stealing from.

0:00:37 > 0:00:39We will name and shame you.

0:00:39 > 0:00:41So, anyone who's up to no good...

0:00:41 > 0:00:43had better think twice.

0:00:43 > 0:00:45They might just get Caught Red Handed.

0:00:52 > 0:00:56Today, a woman who catches not just one carer stealing from her...

0:00:56 > 0:00:59I was absolutely seething when she took the money.

0:00:59 > 0:01:01..but two.

0:01:01 > 0:01:05I thought, I don't believe this. Going to have to go through this whole rigmarole again.

0:01:05 > 0:01:09Also today, the people who cross a dangerous line.

0:01:09 > 0:01:12I remember seeing the blood spurt out, and I just thought, "I'm going to die."

0:01:12 > 0:01:14The perils of trespassing on train tracks.

0:01:17 > 0:01:19And noisy thieves...

0:01:20 > 0:01:22who not only spook themselves,

0:01:22 > 0:01:24they alert the whole neighbourhood.

0:01:34 > 0:01:39This video footage is being recorded by a small camera hidden on a shelf.

0:01:39 > 0:01:42The lady that lives in this house is sitting in a wheelchair in a different room.

0:01:42 > 0:01:48She has regular visits from carers every day, who are paid to look after her.

0:01:48 > 0:01:52There's a carer in the other room with her at the moment,

0:01:52 > 0:01:56and even though it's poor quality, you can just about hear an audio recording of them

0:01:56 > 0:02:00chatting above the noise of the television that's on.

0:02:00 > 0:02:02If you look on that little desk,

0:02:02 > 0:02:04can you see that dark object?

0:02:04 > 0:02:06It's the lady's purse.

0:02:06 > 0:02:08Keep your eye on it as the carer comes back into the room.

0:02:14 > 0:02:16Shall I turn this TV off in here?

0:02:17 > 0:02:19Are you keeping it on for the night, for the duration?

0:02:21 > 0:02:25They'll ring us up and say, can you come back,

0:02:25 > 0:02:27and turn her television off?

0:02:29 > 0:02:33It's chilling. Seemingly, without a care in the world,

0:02:33 > 0:02:36this carer has helped herself to some of her client's cash.

0:02:37 > 0:02:41But the not-so-helpless woman took it upon herself to catch the thief

0:02:41 > 0:02:47who was stealing from her every single day.

0:02:51 > 0:02:54The woman who lives in this house wants to tell her story,

0:02:54 > 0:02:59but wishes to remain anonymous, so we'll call her Laura.

0:02:59 > 0:03:02Laura has been confined to a wheelchair for the past five years

0:03:02 > 0:03:04following a terrible accident.

0:03:04 > 0:03:07She lives alone, and relies on visits from up to four carers

0:03:07 > 0:03:09to help her through each day.

0:03:09 > 0:03:14I have the carers for daily routines, really.

0:03:14 > 0:03:16To help me get up, go to bed.

0:03:17 > 0:03:19You're not allowed to, but you do form a friendship with them

0:03:19 > 0:03:21because you see them so often.

0:03:21 > 0:03:26I'm a very trustworthy person, so I assumed everybody who came through my front door was trustworthy.

0:03:27 > 0:03:30Once a week, Laura travels to her bank to fetch the money she needs

0:03:30 > 0:03:32for living costs.

0:03:32 > 0:03:36I never put my handbag away, and I've always just thrown my purse onto the sideboard.

0:03:36 > 0:03:39But I assumed my front door was my safety.

0:03:39 > 0:03:42Then she started to notice her funds were dwindling away

0:03:42 > 0:03:44before all of her costs are covered.

0:03:44 > 0:03:47Concerned, she rings her mother who lives abroad.

0:03:47 > 0:03:50I used to phone her, and say to her,

0:03:50 > 0:03:53"I can't understand why I can't pay my bills,

0:03:53 > 0:03:56because I haven't got any money", and she just assumed

0:03:56 > 0:04:00I was spending it, but I wasn't going anywhere. I stay at home.

0:04:00 > 0:04:03The money shortfall continues, but it takes a long time

0:04:03 > 0:04:06before Laura realises what was going on.

0:04:06 > 0:04:11I wasn't very well, and to be honest with you, it took me about 18 months

0:04:11 > 0:04:16before I actually really knew for sure that somebody was taking from me.

0:04:16 > 0:04:21To confirm it, Laura jots down the serial number of each note that she leaves in her purse,

0:04:21 > 0:04:23and she finds...

0:04:23 > 0:04:25One would be gone, or two would be gone.

0:04:25 > 0:04:28She now knows it could only be a carer who takes the money.

0:04:28 > 0:04:31I had a number of people coming and going.

0:04:31 > 0:04:36But I knew who it was. I phoned the care company, and spoke to the manageress.

0:04:38 > 0:04:43I said to her this was happening, and I was pretty sure it was this person.

0:04:44 > 0:04:48They said to me it was impossible. She's worked for them for nine years.

0:04:48 > 0:04:51Laura decides to take matters into her own hands.

0:04:51 > 0:04:55I couldn't carry on funding someone else when I couldn't afford to live myself.

0:04:55 > 0:05:00My debts were becoming huge because I couldn't afford to pay.

0:05:00 > 0:05:03She needs to gather proof for the police.

0:05:03 > 0:05:05I thought, I'll go and see what's out there.

0:05:05 > 0:05:09And I went to a store, and a very helpful bloke

0:05:09 > 0:05:13told me what I could use, how to use it,

0:05:13 > 0:05:16set it all up so it was dated correctly and everything.

0:05:16 > 0:05:20Laura hides the camera on a shelf, and the very next day...

0:05:20 > 0:05:23She was just so brazen, it was absolutely incredible.

0:05:23 > 0:05:25..it catches the thief at work.

0:05:25 > 0:05:27Shall I turn this TV off in here?

0:05:29 > 0:05:33As if it's just an everyday occurrence, like folding the laundry,

0:05:33 > 0:05:37the carer chats happily while pocketing Laura's money.

0:05:37 > 0:05:39..say can you come back,

0:05:39 > 0:05:41and turn her television off?

0:05:41 > 0:05:44I must be honest, the first time I saw it

0:05:44 > 0:05:47I was devastated.

0:05:47 > 0:05:51I was absolutely devastated that it was that easy to do.

0:05:51 > 0:05:55Laura speaks to the police, and explains she's got evidence.

0:05:55 > 0:05:59They said to me, "Try to get her more than once,

0:05:59 > 0:06:03because then she will say that it's just a one-off."

0:06:03 > 0:06:07Well, as it turned out, it was daily for nearly two weeks.

0:06:08 > 0:06:12Every single day, Laura has to act as if nothing is amiss,

0:06:12 > 0:06:15and be polite to the person who is robbing her.

0:06:15 > 0:06:19It was very difficult, because in the morning

0:06:19 > 0:06:22when I was in bed, and that person was in there,

0:06:22 > 0:06:24and I knew she was...I knew what she was up to.

0:06:24 > 0:06:26I just...

0:06:28 > 0:06:30..really had to bite my tongue,

0:06:30 > 0:06:34and just not say anything, because you're so tempted to say, "Oh, what did you take today?"

0:06:34 > 0:06:38But at least Laura knows her little camera is recording it all.

0:06:39 > 0:06:41If you notice, she hasn't got gloves on.

0:06:43 > 0:06:45She puts the purse always back in the right place,

0:06:45 > 0:06:47the right way round.

0:06:47 > 0:06:49She's wiping her fingerprints off.

0:06:50 > 0:06:52Now, this is the electric wheelchair.

0:06:52 > 0:06:56Now, she's supposed to put it towards the back end of the house over here.

0:06:56 > 0:06:58But she doesn't. She pushes it, and just leaves it.

0:06:58 > 0:07:00Takes the money, and goes.

0:07:01 > 0:07:05The carer often gives away a telltale sign when she's about to steal the money.

0:07:05 > 0:07:07SHE SINGS

0:07:10 > 0:07:13She always sang for some reason, or hummed along,

0:07:13 > 0:07:15or just something.

0:07:15 > 0:07:17I loved the Carpenters, but I don't any more.

0:07:22 > 0:07:25After a fortnight of day-to-day surveillance,

0:07:25 > 0:07:27Laura presents her footage to the police.

0:07:27 > 0:07:30They said, "She can't even try and talk her way out of it,

0:07:30 > 0:07:33because it is just that blatant."

0:07:33 > 0:07:36But she does try.

0:07:36 > 0:07:40She kept saying it wasn't her, and it could be somebody else.

0:07:40 > 0:07:42Blaming me, and saying I was stealing the money,

0:07:42 > 0:07:46and all these type of things, and that went on for a couple of hours

0:07:46 > 0:07:48before they actually showed her the footage.

0:07:50 > 0:07:53She realised that, actually, she couldn't lie any more.

0:07:58 > 0:08:01The carer is given a four-month suspended sentence,

0:08:02 > 0:08:05has to carry out 120 hours of unpaid work,

0:08:06 > 0:08:08and is told to pay £125 back to Laura.

0:08:12 > 0:08:15And she's even ordered to pay for the cost of the camera that caught her out.

0:08:17 > 0:08:20Finally, with one bad apple out of the way,

0:08:20 > 0:08:23Laura can relax with her other trusted carers

0:08:23 > 0:08:25who help her so much every day.

0:08:25 > 0:08:27And that's what happens for 16 months

0:08:27 > 0:08:30until one day, a new girl arrives.

0:08:30 > 0:08:33I just thought, "I know what's going on here.

0:08:33 > 0:08:36Here we go. I have to go through this whole rigmarole again."

0:08:38 > 0:08:42Later, Laura faces a very familiar problem.

0:08:42 > 0:08:45I was absolutely seething when she took the bracelet.

0:08:46 > 0:08:48That bracelet meant everything to me.

0:08:48 > 0:08:53She is forced to turn to a trusted friend, and her little camera is back in action.

0:08:58 > 0:09:01Unlike Laura's single camera set-up,

0:09:01 > 0:09:03the owner of this house in Gateshead

0:09:03 > 0:09:05has splashed out on a multi-camera system,

0:09:05 > 0:09:07and his investment is about to pay off.

0:09:14 > 0:09:17Keep an eye on these two men.

0:09:18 > 0:09:20One of them thinks he's spotted an opportunity.

0:09:20 > 0:09:22With the owner out, they want to burgle his house.

0:09:25 > 0:09:28He checks the back door, which is locked.

0:09:29 > 0:09:32He doesn't seem bothered by the CCTV camera.

0:09:32 > 0:09:37Nor does his mate, who decides he'll try the back door too,

0:09:37 > 0:09:40and, unsurprisingly, it's still locked.

0:09:42 > 0:09:44Next, they try some pulling power,

0:09:44 > 0:09:46but this is one stubborn door.

0:09:47 > 0:09:50He looks up at the camera again.

0:09:50 > 0:09:52Yeah, it's still watching you.

0:09:52 > 0:09:54He now tries some martial arts.

0:09:55 > 0:09:57A karate kick...

0:09:57 > 0:10:00which also doesn't work.

0:10:00 > 0:10:04His mate wanders back, just in time to see Karate Kid in action again.

0:10:05 > 0:10:07One...

0:10:07 > 0:10:09two...

0:10:09 > 0:10:11Third time lucky? Nope.

0:10:13 > 0:10:17The man gives up on the door, and swaps a kick for a brick.

0:10:17 > 0:10:21This time he's aiming at a window to the right of the door.

0:10:21 > 0:10:25But he hasn't thought this through. This could make a hell of a noise.

0:10:25 > 0:10:27And it does.

0:10:30 > 0:10:32Spooked, they try to take cover,

0:10:32 > 0:10:37but it's too late - the sound of the window smashing has echoed all around the neighbourhood.

0:10:37 > 0:10:40A builder working nearby hears the commotion,

0:10:40 > 0:10:42and rushes over to investigate.

0:10:45 > 0:10:47One of the burglars scrambles through the broken window.

0:10:48 > 0:10:50The builder grabs a brick for protection.

0:10:52 > 0:10:55Looking like a modern-day superhero,

0:10:55 > 0:10:57dressed in a white suit and utility belt,

0:10:57 > 0:10:59he quickly works out what's going on.

0:11:00 > 0:11:03One of the burglars tries to plead for his freedom.

0:11:04 > 0:11:06But it's no good.

0:11:06 > 0:11:08While warning him off with one hand,

0:11:08 > 0:11:11the well-built builder dials 999 with the other.

0:11:11 > 0:11:15The burglar in the house manages to escape, but not for long.

0:11:16 > 0:11:18The police quickly rush to the scene.

0:11:19 > 0:11:22Still, this burglar pleads for his innocence,

0:11:22 > 0:11:27but the CCTV footage of them breaking in means they are both nicked.

0:11:28 > 0:11:31One was sentenced to 29 months in prison,

0:11:31 > 0:11:34while the other was given an 18-month community order.

0:11:36 > 0:11:40And what of the builder? Well, it was all in a day's work.

0:11:40 > 0:11:42He just goes back to his job.

0:11:42 > 0:11:44Top man.

0:11:47 > 0:11:51Sometimes, nearly as scary as being the victim of a crime

0:11:51 > 0:11:53is witnessing a crime.

0:11:53 > 0:11:58The shock can numb your reactions, but it's what you do next that could stop a thief in their tracks.

0:12:00 > 0:12:02If you come across a crime in progress,

0:12:02 > 0:12:04the first thing we'd say is phone 999 immediately,

0:12:04 > 0:12:06where possible, from a landline,

0:12:06 > 0:12:09because this means we can trace your location far more quickly,

0:12:09 > 0:12:12but if you are calling from a mobile, tell us where you are.

0:12:12 > 0:12:14Use a landmark, or description.

0:12:14 > 0:12:17Don't get involved, and don't put yourself at risk,

0:12:17 > 0:12:19but make sure you get a very good description of the offenders,

0:12:19 > 0:12:23any direction of travel, and if they're in a car or vehicle, make a note of the number plate.

0:12:25 > 0:12:27Coming up on Caught Red Handed,

0:12:27 > 0:12:30two office raiders try to hide their crime

0:12:30 > 0:12:32by tampering with a camera.

0:12:33 > 0:12:36Too bad they haven't worked out it's recording them all the time.

0:12:38 > 0:12:43And Laura suffers from another carer who mainly cares about stealing her money.

0:12:43 > 0:12:47If they were doing it to me, you can guarantee they were doing it to other people.

0:12:57 > 0:13:00Crosskeys railway station in South Wales.

0:13:00 > 0:13:02The train on the left is about to leave.

0:13:03 > 0:13:07A young man on the wrong platform is running late to catch that train,

0:13:07 > 0:13:09which is already pulling out.

0:13:09 > 0:13:11But instead of waiting for the next one,

0:13:11 > 0:13:14he makes an insane decision.

0:13:14 > 0:13:18He jumps down, and runs across the tracks right in front of the moving train.

0:13:18 > 0:13:22For a terrifying second he disappears from view.

0:13:22 > 0:13:26Then he leaps up onto the platform just in time.

0:13:26 > 0:13:28The train comes to a halt.

0:13:28 > 0:13:30Incredibly, the man seems to argue with the driver.

0:13:30 > 0:13:32He wants to get in the carriage.

0:13:32 > 0:13:36The train starts to move, but still he tries to get on.

0:13:36 > 0:13:39It's crazy behaviour which could have cost him his life.

0:13:45 > 0:13:49These CCTV clips of people putting their lives on the line

0:13:49 > 0:13:52have been recorded by Network Rail's cameras.

0:13:52 > 0:13:56They want to show them to raise awareness about the dangers,

0:13:56 > 0:13:58and it's a major problem.

0:13:58 > 0:14:04Across the UK, more than 40 people died from trespassing on the rail network last year alone.

0:14:07 > 0:14:09Kate Snowden from Network Rail

0:14:09 > 0:14:12is determined to bring this death rate down.

0:14:12 > 0:14:14It's absolutely essential to realise

0:14:14 > 0:14:17how quickly trains go.

0:14:17 > 0:14:20It can take a train travelling at 100 miles an hour

0:14:20 > 0:14:24almost a quarter of a mile to stop, and obviously they can't swerve.

0:14:26 > 0:14:30Your reaction time, however quick you think you can be, you won't be quick enough.

0:14:33 > 0:14:35One person who learned that lesson the hard way

0:14:35 > 0:14:37is Kirsty Owen.

0:14:37 > 0:14:43She almost died while waiting for her train home after a boozy night out in Anglesey, North Wales.

0:14:45 > 0:14:47Can't remember everything about that evening.

0:14:47 > 0:14:51I was on my phone, drunk, when I dropped my handbag on the train tracks.

0:14:51 > 0:14:53I jumped down and got it,

0:14:53 > 0:14:57and as I got my handbag off the floor, I remember seeing a light.

0:14:57 > 0:14:59And that's when I panicked.

0:14:59 > 0:15:01The light was moving. It was a train.

0:15:02 > 0:15:05I thought, "Oh, my God, I need to get up on the platform really quick."

0:15:06 > 0:15:09I was nearly up on that platform, but half not.

0:15:10 > 0:15:12The train passed, and sliced through my back.

0:15:17 > 0:15:21The steps leading up to the train doors tore into Kirsty's back.

0:15:24 > 0:15:27I don't remember any pain. I remember seeing the blood spurting out.

0:15:27 > 0:15:30I just thought, "I'm going to die." I just thought, "I've got to move."

0:15:31 > 0:15:33I did like an Army crawl all across the floor,

0:15:33 > 0:15:36and then I grabbed the steps, and dragged myself up them,

0:15:36 > 0:15:38and half the bridge.

0:15:38 > 0:15:40It was really far.

0:15:40 > 0:15:42I was screaming for help.

0:15:42 > 0:15:45She was saved when a woman heard her screams, and dialled 999.

0:15:45 > 0:15:48She just held my hand until the ambulance came.

0:15:48 > 0:15:51Kirsty was rushed to hospital.

0:15:51 > 0:15:53Her injuries were horrific.

0:15:53 > 0:15:56Thankfully, she survived. Many don't.

0:15:56 > 0:15:58These are people that just make bad decisions.

0:15:58 > 0:16:00"I dropped my phone. I'll just nip down and grab that."

0:16:00 > 0:16:02"I dropped my bag. It'll be all right.

0:16:02 > 0:16:05I'll be able to get down and back up again in a few seconds."

0:16:05 > 0:16:07It's much more difficult than you can imagine.

0:16:10 > 0:16:13These clips are from a film Network Rail produced

0:16:13 > 0:16:15to show how difficult it is to cross the tracks.

0:16:16 > 0:16:18It's in the form of an experiment.

0:16:18 > 0:16:23This athlete will try to run across the tracks before being hit by a simulated train.

0:16:24 > 0:16:28For his first attempt, the track is dry and clean from debris.

0:16:29 > 0:16:31He just makes it across.

0:16:32 > 0:16:36On another attempt, they add some props to make things a little more realistic.

0:16:36 > 0:16:38Some oil and rain onto the mix.

0:16:47 > 0:16:50If this was for real, he would have had no chance.

0:16:51 > 0:16:54The people we see that are unfortunately getting killed

0:16:54 > 0:16:57tend to be 16 to 25-year-old men.

0:16:57 > 0:17:00And that tends to be because they are the ones that are risk-takers.

0:17:01 > 0:17:03But it does tend to be, outside of that, almost anyone.

0:17:05 > 0:17:09There is frightening video evidence of people who ignore the dangers.

0:17:09 > 0:17:13This guy almost trips up as he brazenly crosses the rails.

0:17:13 > 0:17:18And a few moments later, he heads back across,

0:17:18 > 0:17:21obviously too lazy to take the nearby footbridge.

0:17:21 > 0:17:25He can barely get off the tracks. Luckily, a train isn't coming.

0:17:26 > 0:17:28Here, a train is coming,

0:17:28 > 0:17:31but still a woman decides to climb down onto the track.

0:17:32 > 0:17:36She trips, and for a brief moment seems unable to get back up.

0:17:36 > 0:17:40Luckily, the train is slowing, and she gets away before it reaches her.

0:17:43 > 0:17:47Perhaps the most chilling is this girl, who's planning on taking a shortcut too.

0:17:47 > 0:17:50She looks both ways, and decides to risk it.

0:17:50 > 0:17:52As she crosses, something goes wrong.

0:17:55 > 0:17:57She loses her footing, falls,

0:17:57 > 0:18:00and lays motionless right across the rails.

0:18:00 > 0:18:05It's a busy station where an express train could come hurtling through.

0:18:08 > 0:18:10Thankfully, a station worker spots the girl in time.

0:18:12 > 0:18:17These people are not only risking their lives - they're also breaking the law.

0:18:17 > 0:18:21I think people think that trespassing is something that doesn't affect other people.

0:18:21 > 0:18:26Drivers are cautioned, so they have to slow down their trains.

0:18:26 > 0:18:28That means everybody that's not just on that train,

0:18:28 > 0:18:31but maybe other trains behind - thousands of people -

0:18:31 > 0:18:34are delayed getting to where they need to be.

0:18:34 > 0:18:39This can have a massive knock-on effect. Thousands of minutes of delays every day.

0:18:39 > 0:18:43And the knock-on effect is huge for train drivers too.

0:18:43 > 0:18:48Every year, through no fault of their own, 1 in 45 drivers

0:18:48 > 0:18:51will be controlling the train that kills someone on the tracks.

0:18:52 > 0:18:56Matt was driving an express train on an early-evening journey

0:18:56 > 0:18:58from Barnsley to Sheffield.

0:18:58 > 0:19:01He's about to pass through a station at 70 miles an hour

0:19:01 > 0:19:03when he suddenly notices something.

0:19:04 > 0:19:08We've got three girls sat on a platform edge with their legs dangling over,

0:19:08 > 0:19:13and their attention was drawn to a group of boys on another platform.

0:19:14 > 0:19:16They had no idea we were nearly on top of them.

0:19:16 > 0:19:20- And what went through your mind? - Panic.

0:19:20 > 0:19:22To start with.

0:19:23 > 0:19:25Obviously, you've got to brake as quickly as possible,

0:19:25 > 0:19:29but by the time you realise they're not actually going to get out of the way...

0:19:30 > 0:19:33you're even closer, and you just have to hope...

0:19:33 > 0:19:35You've got no option but to just hope they get out of the way.

0:19:35 > 0:19:40The train hurtles through the station, and it's an agonising wait for Matt to know

0:19:40 > 0:19:42whether he's hit the girls or not.

0:19:42 > 0:19:44It wasn't until I got back to my home depot

0:19:44 > 0:19:47that I found out they had all made it out of the way in time.

0:19:47 > 0:19:51It's a big relief. The whole incident stays with you for years.

0:19:51 > 0:19:54I can still see exactly where they were sat,

0:19:54 > 0:19:57exactly how they were positioned, and...

0:19:57 > 0:19:59that can stay with you for quite a while.

0:20:00 > 0:20:03Part of the reason people wrongly believe they are safe

0:20:03 > 0:20:06is because they think they'll hear the train coming.

0:20:06 > 0:20:10You would think a train coming towards you, the sound would be pushed forward.

0:20:10 > 0:20:14Not true. Actually, sound gets pushed out through the wheels of the train.

0:20:14 > 0:20:16It gets deflected off embankments,

0:20:16 > 0:20:18other buildings that are near the railway.

0:20:19 > 0:20:22To prove the point, Network Rail invited two sound experts

0:20:22 > 0:20:25from the music world to conduct another experiment.

0:20:25 > 0:20:29Rapper Wretch 32 and George the Poet agree to help.

0:20:29 > 0:20:33They both have to listen out for a simulated train heading towards them,

0:20:33 > 0:20:36and then pick the right direction it's coming from.

0:20:36 > 0:20:38With wind and traffic noise added in,

0:20:38 > 0:20:40it's not easy.

0:20:44 > 0:20:46They both get it wrong.

0:20:47 > 0:20:51Another factor that can play a part when someone makes the crazy decision to walk the line

0:20:51 > 0:20:55is alcohol, as Kirsty who we saw earlier found out to her cost

0:20:55 > 0:20:58when she went to retrieve her handbag from the tracks.

0:20:59 > 0:21:03Because I was drunk, it gave me more of an instinct to get it.

0:21:03 > 0:21:05So I felt, I'll just go and get it.

0:21:05 > 0:21:08Thinking I'm fine, and obviously I wasn't.

0:21:09 > 0:21:11After being hit by the train,

0:21:11 > 0:21:15Kirsty has had to undergo 14 operations.

0:21:15 > 0:21:20The doctors, they told me if it had been any lower down or higher up, it would have gone straight through me.

0:21:20 > 0:21:22So I'm lucky I'm here anyway.

0:21:23 > 0:21:28So the message is clear for anyone who's ever tempted to do anything as stupid as this...

0:21:28 > 0:21:31You may think you're more than capable of crossing a line,

0:21:31 > 0:21:35but there's plenty of people that work on the railways that know that you're not.

0:21:35 > 0:21:39And there's plenty of cameras too to catch trespassers in the act.

0:21:39 > 0:21:41The biggest risk of course is that you'll lose your life,

0:21:41 > 0:21:43but you could also be fined up to £1,000,

0:21:43 > 0:21:48and if you are disrupting services, and causing a lot of problems to everybody else,

0:21:48 > 0:21:50and to the industry, we will take action.

0:22:01 > 0:22:04We're back in Bristol with a woman we're calling Laura,

0:22:04 > 0:22:06because she wants to remain anonymous.

0:22:06 > 0:22:09She was being frequently robbed by one of her carers.

0:22:10 > 0:22:12After setting up a hidden camera,

0:22:12 > 0:22:17she was shocked at the scale of the treachery in her own home.

0:22:17 > 0:22:20The very first day I put the camera up, I was absolutely amazed.

0:22:20 > 0:22:24I didn't realise it was every single day, and I had to keep topping up the purse.

0:22:24 > 0:22:26I thought, this is getting stupid now.

0:22:26 > 0:22:31The carer was arrested and charged, but the experience didn't change Laura's outlook.

0:22:31 > 0:22:36I am a very trusting person, so I do give the people the benefit of the doubt.

0:22:36 > 0:22:40What a cynical world I'd live in if I looked at everybody, and thought,

0:22:41 > 0:22:43"You steal."

0:22:44 > 0:22:47But unbelievably, just 16 months later

0:22:47 > 0:22:51Laura finds she has another questionable carer in her home.

0:22:51 > 0:22:53I got this young girl in.

0:22:53 > 0:22:56She'd come here, she'd chat about this, chat about that.

0:22:56 > 0:22:59All sorts of things. The thing is, they're very nice to your face.

0:22:59 > 0:23:06That's what is so sickening, because now you look at people and think, "Can I trust you or not?"

0:23:06 > 0:23:11Laura first suspects something is wrong after withdrawing £120 from the bank.

0:23:11 > 0:23:13I put it in. Wasn't even in my purse.

0:23:13 > 0:23:15It's in the back of my diary in an envelope.

0:23:16 > 0:23:18But the next time Laura opens the envelope

0:23:18 > 0:23:20she gets a feeling of deja-vu.

0:23:20 > 0:23:23There wasn't £120 in there.

0:23:23 > 0:23:25There was only £70.

0:23:25 > 0:23:27I thought, "You're having a laugh, aren't you?"

0:23:30 > 0:23:32Scarcely believing it's all happening again,

0:23:32 > 0:23:35Laura sets up the hidden camera for a second time.

0:23:36 > 0:23:38My motivation was not solely for my own purpose.

0:23:40 > 0:23:42It was because if they were doing it to me,

0:23:43 > 0:23:45you can guarantee they were doing it to other people.

0:23:46 > 0:23:50The first day's recording shows the carer rifling through Laura's private documents

0:23:50 > 0:23:52looking for an envelope that contains money.

0:23:53 > 0:23:55She now knows there's money in there.

0:23:56 > 0:23:59And so another two weeks of covert surveillance begins.

0:23:59 > 0:24:01She actually takes money there.

0:24:02 > 0:24:04Sly.

0:24:04 > 0:24:06She even shows she's good at multi-tasking,

0:24:06 > 0:24:09stealing and talking on the phone at the same time.

0:24:09 > 0:24:11Off she trots.

0:24:11 > 0:24:14One morning Laura can't believe her eyes.

0:24:14 > 0:24:16This is the clip that annoys me the most.

0:24:16 > 0:24:21In there was a bracelet that she'd been checking out.

0:24:21 > 0:24:24She takes the bracelet. I was truly mortified.

0:24:24 > 0:24:28The money I could still handle, but that... I felt physically ill.

0:24:29 > 0:24:31When my father passed away, he left me some money,

0:24:31 > 0:24:33and with that money I bought that bracelet,

0:24:33 > 0:24:37but it wasn't the cost - it was the fact it was associated with my father.

0:24:38 > 0:24:41My mother says, "You stupid girl. Why do you leave stuff on the side?"

0:24:41 > 0:24:44I said, "Because it's my home. I don't expect people to take my stuff."

0:24:45 > 0:24:49Luckily for Laura, the crafty carer either had a change of heart,

0:24:49 > 0:24:51or she feels she's about to be rumbled.

0:24:51 > 0:24:55She realised that we knew that the bracelet was missing,

0:24:55 > 0:24:59and you can see her returning the bracelet.

0:25:00 > 0:25:03Once again, Laura goes to the police, and they arrest the carer.

0:25:03 > 0:25:05She tries to deny the thefts.

0:25:05 > 0:25:10When she saw the footage, she actually said I had asked her to get some money out.

0:25:11 > 0:25:13I had asked her to fetch the bracelet.

0:25:13 > 0:25:16Some people can think very quickly on their feet. I don't think I could be that quick.

0:25:16 > 0:25:18But there's no getting out of it.

0:25:18 > 0:25:22In the carer's car, the police find ripped-open birthday cards

0:25:22 > 0:25:26with money missing that she'd stolen from other patients.

0:25:26 > 0:25:28You're so trusting.

0:25:28 > 0:25:31You genuinely think that person has put that into the post box.

0:25:31 > 0:25:33She didn't. She was opening them.

0:25:33 > 0:25:36It wouldn't even cross my mind to open someone else's letter.

0:25:36 > 0:25:38I would've just dropped it in the box down the road.

0:25:38 > 0:25:41But the camera shows this carer just dropped it into her pocket.

0:25:44 > 0:25:46She got a 16-week suspended sentence,

0:25:46 > 0:25:50and had to pay £100 compensation to Laura.

0:25:51 > 0:25:56Laura is delighted that she invested in a smart bit of technology

0:25:56 > 0:25:59that has helped stop two thieves from abusing their power.

0:25:59 > 0:26:02I got those two people off the street, I want to say.

0:26:02 > 0:26:06They'll never work in care, or any field with vulnerable people, so...

0:26:06 > 0:26:08that I think is the deed done, really.

0:26:20 > 0:26:23This is the lobby area of an office block in London.

0:26:26 > 0:26:28Two men walk in.

0:26:28 > 0:26:30They plan to raid some of the offices.

0:26:31 > 0:26:33They clock the camera, and it clocks them.

0:26:34 > 0:26:36Perfect framing. One for the album.

0:26:36 > 0:26:39In case they're being watched, they act all casual,

0:26:39 > 0:26:41just like workers strolling in.

0:26:41 > 0:26:46It hasn't occurred to them that the camera actually records them for posterity as well.

0:26:46 > 0:26:51After a short strategy meeting, they've worked out how to cheat that camera.

0:26:51 > 0:26:53Glad I wore my hoodie.

0:26:54 > 0:26:56When we see them again, they switch off the light.

0:26:56 > 0:27:00Smart move they think, but smart technology is smarter than they are.

0:27:01 > 0:27:05The camera has night vision, and it clearly catches them

0:27:05 > 0:27:07piling up their haul of stolen goods in the foyer.

0:27:07 > 0:27:11Hold on... Now they have another cunning plan.

0:27:11 > 0:27:13Point the camera in a different direction.

0:27:13 > 0:27:16Well, yes, that might actually have worked

0:27:16 > 0:27:18if you'd done it before you robbed the place.

0:27:19 > 0:27:22Happy that they've won the battle of man versus technology,

0:27:22 > 0:27:27they step outside right in front of...another camera.

0:27:27 > 0:27:29Genius.

0:27:29 > 0:27:32They call their car, and load the boot with the booty,

0:27:32 > 0:27:34and head off.

0:27:34 > 0:27:37Freedom doesn't last long for these two.

0:27:39 > 0:27:42It turns out they are prolific thieves, and are wanted

0:27:42 > 0:27:45for over 25 burglaries from offices in the London area.

0:27:45 > 0:27:51With the help of this CCTV footage where they pose so well for the camera,

0:27:51 > 0:27:57they were each given 28 months in prison, and were ordered to pay £120 Victim's Surcharge.

0:27:59 > 0:28:01Their late-night shifts at the office are over,

0:28:01 > 0:28:04but they've now got plenty of overtime at Her Majesty's Pleasure.

0:28:08 > 0:28:10Join us next time when the police and the public

0:28:10 > 0:28:13catch more culprits...red handed.

0:28:13 > 0:28:15Subtitles by Red Bee Media Ltd