0:00:02 > 0:00:05Thieves will steal our cars, our valuables,
0:00:05 > 0:00:09just about anything they can get their hands on.
0:00:09 > 0:00:12To cut down on crime and antisocial behaviour,
0:00:12 > 0:00:15police and other agencies are using new tactics
0:00:15 > 0:00:18and technology where the bad guys get caught in the act.
0:00:19 > 0:00:22Brilliant footage. Police officers love CCTV.
0:00:22 > 0:00:26Local councils, shops and businesses are laying some traps of their own.
0:00:26 > 0:00:28As soon as he walked into the picture, I knew who he was.
0:00:28 > 0:00:31And the general public, too, can help unsuspecting crooks
0:00:31 > 0:00:33get their comeuppance.
0:00:33 > 0:00:36- We definitely needed proof.- You're not going to get away with it,
0:00:36 > 0:00:39- you might as well pack up. - It made me swallow with pride. It was brilliant.
0:00:39 > 0:00:43So, anyone who is up to no good had better think twice.
0:00:43 > 0:00:46They might just get Caught Red-Handed.
0:00:53 > 0:00:57Today, a village shop assistant suffers a terrifying ordeal
0:00:57 > 0:00:59when she's threatened by a robber with an axe.
0:01:04 > 0:01:07But will the golden axe prove to be his downfall?
0:01:08 > 0:01:11Bigger features, tarnished areas...
0:01:11 > 0:01:13I thought, I should be able to see this.
0:01:15 > 0:01:20..and a hidden camera in a grandad's room reveals a sinister secret.
0:01:20 > 0:01:22All is not as it should be.
0:01:25 > 0:01:28..and everything in the garden's not lovely.
0:01:28 > 0:01:31These women aren't so much green fingered,
0:01:31 > 0:01:33as just plain light fingered.
0:01:41 > 0:01:43The village of Brompton in North Yorkshire.
0:01:43 > 0:01:46This is the local newsagents.
0:01:46 > 0:01:49Inside, the CCTV cameras are rolling.
0:01:49 > 0:01:51It's just after 4pm.
0:01:51 > 0:01:55Moments ago, the shop was bustling with school kids buying sweets.
0:01:57 > 0:01:59Most customers have left
0:01:59 > 0:02:02when a man enters and waits ominously at the back.
0:02:03 > 0:02:07But he's no customer, he's carrying an axe
0:02:07 > 0:02:11and what happens next is truly shocking.
0:02:11 > 0:02:13The armed robber demands money from the till.
0:02:13 > 0:02:17Suddenly, after a quiet afternoon, shop assistant Christine
0:02:17 > 0:02:19is now facing real danger.
0:02:19 > 0:02:23When he was above me with the axe, I was terrified.
0:02:23 > 0:02:26And she was, like, erm... "He had a hood up, he had his face covered..."
0:02:26 > 0:02:29and then she popped up the, "Oh, and he had an axe. He had an axe."
0:02:29 > 0:02:32- You know?- The attack even leaves the police in shock.
0:02:32 > 0:02:35For this to happen in the village shop -
0:02:35 > 0:02:38somebody to come in, hold an axe above her head, it was awful.
0:02:43 > 0:02:46The pretty village of Brompton in North Yorkshire.
0:02:46 > 0:02:50Opposite the church, the corner store is at the heart of the community.
0:02:50 > 0:02:54It seemed like an idyllic location when Jackie and her husband Manjit
0:02:54 > 0:02:57were looking for a more rural business for their family.
0:02:57 > 0:03:00I was taking the children swimming one day
0:03:00 > 0:03:03and me and Manjit had been looking for a shop for a couple of years.
0:03:03 > 0:03:06We just drove back this way and straightaway I said to him,
0:03:06 > 0:03:09"Oh, look. There's a nice shop..." I said, "..in a little village."
0:03:09 > 0:03:12All the people seemed very friendly. It was like a community village.
0:03:12 > 0:03:15So, we thought, yeah, it's an ideal location.
0:03:15 > 0:03:19There's 90% of people who live in the village come in this shop.
0:03:19 > 0:03:22Really nice people.
0:03:22 > 0:03:25We've worked very hard to get it where it is.
0:03:25 > 0:03:28Obviously, the customers, as well, supporting us.
0:03:28 > 0:03:31But Manjit's up at four o'clock, he comes to work.
0:03:32 > 0:03:34Christine also loves coming to work.
0:03:34 > 0:03:38She's been serving behind the counter for over three years.
0:03:38 > 0:03:39'£21.45.'
0:03:39 > 0:03:43Well, I just do 12 hours a week, usually.
0:03:43 > 0:03:47I get to meet a lot of different people and hear different things.
0:03:48 > 0:03:51Today, Christine's manning the store on her own,
0:03:51 > 0:03:56while Manjit is banking the day's takings 16 miles away in Darlington.
0:03:56 > 0:03:58I came to work for four o'clock
0:03:58 > 0:04:03and it was all, er... just women and children
0:04:03 > 0:04:05and pushchairs and prams.
0:04:07 > 0:04:11But as the rush-hour ends, the CCTV camera outside the front of the shop
0:04:11 > 0:04:15catches a man in dark clothing approaching the store.
0:04:15 > 0:04:18Yeah, it was about 4:25 when he came in.
0:04:18 > 0:04:22I did notice him, I didn't want to think the worst, really.
0:04:22 > 0:04:24I just thought, "Oh, maybe he's been to the dentist?"
0:04:24 > 0:04:29because he had his storm flap up on his coat and his hood up.
0:04:31 > 0:04:35Christine is busy at the till, serving a woman and a young boy.
0:04:36 > 0:04:40I served this lady and it was on the tip of my tongue to say,
0:04:40 > 0:04:44"Oh, do you think he's a bit strange at the back?" But I didn't say it.
0:04:46 > 0:04:49After they leave, the hooded man rushes forward.
0:04:49 > 0:04:54Then, there was nobody in and he came to the counter,
0:04:54 > 0:04:56shoved this bag at me...
0:05:03 > 0:05:06"Fill it with the money," he said, I think. And I said, "No."
0:05:06 > 0:05:09But with a six-foot man wielding an axe
0:05:09 > 0:05:13and shouting and swearing at her, Christine quickly changes her mind.
0:05:13 > 0:05:14So, I just let him have the money.
0:05:23 > 0:05:26I felt like a rabbit in the headlights of a car.
0:05:26 > 0:05:30I was, sort of, totally startled and stunned.
0:05:35 > 0:05:39The violent robber flees with just £250.
0:05:39 > 0:05:42Christine is in total shock.
0:05:42 > 0:05:46I had a mini-meltdown and I phoned Jackie first.
0:05:46 > 0:05:49I couldn't believe that it was Christine. I was like, "Hi, Christine."
0:05:49 > 0:05:52And she was like, "Erm...somebody's just taken some money out the till,
0:05:52 > 0:05:54"they've just robbed out of the till."
0:05:54 > 0:05:57And I was like, "Who? Come on, Christine. Tell me a little bit more."
0:05:57 > 0:05:59And she was like, "He had a hood up, he had his face covered..."
0:05:59 > 0:06:02and then she popped up the, "Oh, and he had an axe. He had an axe."
0:06:02 > 0:06:06So, then I knew. I was like, "OK, right. Stay there, lock the door."
0:06:07 > 0:06:10Having locked the door, to prevent the robber's return,
0:06:10 > 0:06:13Christine dials 999.
0:06:13 > 0:06:16I phoned the police and they kept me on the phone until they turned up.
0:06:18 > 0:06:21Meanwhile, Jackie phones Manjit, who's still at the bank.
0:06:21 > 0:06:25I got a phone call off me wife saying we've been robbed. I said, "We've been robbed?"
0:06:25 > 0:06:28I couldn't believe it, I said, "Are you sure?" She went, "Yeah, we've been robbed."
0:06:28 > 0:06:31And I came out of the bank, went to my van and came back to the village.
0:06:31 > 0:06:34The violent nature of the robbery described to the police
0:06:34 > 0:06:37in Christine's call triggers a high level of response.
0:06:37 > 0:06:41DC Donna Anderson is in charge of the case.
0:06:41 > 0:06:43Lots of units were sent. There was CID was sent,
0:06:43 > 0:06:45there was armed response, there was local officers,
0:06:45 > 0:06:47there would be PCSOs.
0:06:47 > 0:06:49So, the area that was basically flooded with officers erm...
0:06:49 > 0:06:53trying to catch anyone who's making their way from the shop.
0:06:53 > 0:06:57Jackie rushes back to find the shop swarming with police.
0:06:57 > 0:06:59Her main concern is Christine.
0:06:59 > 0:07:01There was a police officer outside the shop.
0:07:01 > 0:07:03It was quite scary, actually.
0:07:03 > 0:07:05I'm trying to look in to see if Christine's all right,
0:07:05 > 0:07:07to see if somebody's given her a cup of tea.
0:07:07 > 0:07:10Even with the scale of police activity,
0:07:10 > 0:07:13it begins to look like the robber had got away.
0:07:13 > 0:07:15They didn't find anybody going up the road,
0:07:15 > 0:07:19they didn't find anybody in the vicinity of the shop
0:07:19 > 0:07:22but there was a lot of witnesses who came forward
0:07:22 > 0:07:24with loads of names of people.
0:07:24 > 0:07:25There was a lot of activity,
0:07:25 > 0:07:29but unfortunately, that night, there was nothing to link anybody to this crime.
0:07:30 > 0:07:32It shocked me, it scared me.
0:07:32 > 0:07:35I thought to myself straight away, for the first two days,
0:07:35 > 0:07:38"Oh, Manjit. I don't want the shop no more, I don't want it."
0:07:41 > 0:07:45DC Anderson has a suspect, but she'll need specialist forensic help
0:07:45 > 0:07:49if she's going to put this dangerous criminals behind bars.
0:07:49 > 0:07:52So, the rucksack has a distinctive stain.
0:07:52 > 0:07:55So, that's what I was looking for when I went back to the CCTV.
0:07:55 > 0:07:58I got, kind of, a, you know, a eureka, kind of, moment.
0:08:03 > 0:08:05Also coming up...
0:08:05 > 0:08:08A grandad's has been saving up to treat his family,
0:08:08 > 0:08:12but he's callously robbed by someone who's being paid to help him.
0:08:12 > 0:08:16It wasn't about the money, it's about the trust.
0:08:16 > 0:08:19But the family set a trap.
0:08:28 > 0:08:29Skelmersdale in Lancashire.
0:08:29 > 0:08:33It's 5am and who's this tiptoeing down the road?
0:08:33 > 0:08:36Surely it's a bit early for a spot of gardening?
0:08:36 > 0:08:41But these two women have a plot in mind. It's a garden plot.
0:08:41 > 0:08:44Trouble is, it's not their garden.
0:08:44 > 0:08:47They're about to steal somebody's freshly-laid lawn.
0:08:47 > 0:08:50While one of them rolls it up like a carpet,
0:08:50 > 0:08:54the other one shifts it down the road to an unknown destination.
0:08:54 > 0:08:58But a neighbour's CCTV camera captures these two coming and going
0:08:58 > 0:09:00over the course of the next hour.
0:09:00 > 0:09:03And when the footage of these two lawbreakers,
0:09:03 > 0:09:07or should that be LAWN BREAKERS, was posted on the internet,
0:09:07 > 0:09:10it sowed the seeds of their downfall.
0:09:10 > 0:09:14But this turf war was over when one of the women was picked up
0:09:14 > 0:09:16and identified by police.
0:09:16 > 0:09:21She was found guilty of theft and sentenced to three months in prison,
0:09:21 > 0:09:25though she refused to grass up her accomplice, who's still at large.
0:09:25 > 0:09:29So, watch out for anyone digging up your garden at dawn.
0:09:29 > 0:09:33They may well answer to the name LAWNA or perhaps even MOW.
0:09:37 > 0:09:43There are almost 7,000,000 hard-working carers in the UK today.
0:09:43 > 0:09:47But there's a small percentage who abuse their position of trust.
0:09:49 > 0:09:51Middlesbrough, Cleveland.
0:09:53 > 0:09:55It's a particularly mean and thoughtless crime
0:09:55 > 0:09:59to steal hard-saved cash from a pensioner.
0:09:59 > 0:10:00We were talking with Dad one day
0:10:00 > 0:10:03about the next time we go out for a meal.
0:10:03 > 0:10:05We joked with him that he would have enough money by now
0:10:05 > 0:10:08to take us all out together.
0:10:08 > 0:10:11And he looked a bit puzzled, he said, "I don't think I can, really.
0:10:11 > 0:10:15"I don't think I've got enough money to do that."
0:10:15 > 0:10:18Although he seemed happily settled in his new care home,
0:10:18 > 0:10:22in fact, things are far from settled.
0:10:22 > 0:10:24This young woman sees to that,
0:10:24 > 0:10:27until Pat's family sets up a secret camera.
0:10:28 > 0:10:34She walks towards the wardrobe and we can hear her on a louder volume
0:10:34 > 0:10:36just whispering to herself, "Where have you hidden it?"
0:10:39 > 0:10:41But then the camera switched off.
0:10:47 > 0:10:51Pat and Joan were happily married for nearly 60 years
0:10:51 > 0:10:54and, after having a large family, were enjoying retirement.
0:10:56 > 0:10:58Mum was the love of his life.
0:10:58 > 0:11:02They met when, I think, Dad must have been 17 and Mum 15.
0:11:02 > 0:11:04Mum was just finishing school
0:11:04 > 0:11:06and Dad had started his apprenticeship
0:11:06 > 0:11:09as a painter and decorator. He hated it.
0:11:09 > 0:11:14But he was painting school railings where Mum was at school
0:11:14 > 0:11:16and I guess they were never apart since.
0:11:17 > 0:11:20He loved his family, nine grandchildren,
0:11:20 > 0:11:23seven great-grandchildren, they were the apples of his eye.
0:11:23 > 0:11:26Having a large family appeared to keep Pat young,
0:11:26 > 0:11:30but he suffered for a long time with ill health.
0:11:30 > 0:11:34Fortunately, wife Joan was in charge of his strict medical regime.
0:11:34 > 0:11:37But everything changed when Joan passed away,
0:11:37 > 0:11:42leaving daughter Christine and daughter-in-law Susan to look after their dad.
0:11:42 > 0:11:45It wasn't until Mum was gone, that we actually realised
0:11:45 > 0:11:47how much she'd done for Dad.
0:11:47 > 0:11:50It was a case of, we understood Pat needed more care
0:11:50 > 0:11:53than we could actually give him.
0:11:53 > 0:11:58So, we sat as a family, it was a very, very hard decision.
0:11:58 > 0:12:00To get the attention he needed,
0:12:00 > 0:12:04the family helped Pat move into a care home and he adjusted well.
0:12:06 > 0:12:10But everything changes when Christine discovers by chance
0:12:10 > 0:12:13that there's something strange going on.
0:12:13 > 0:12:18Every week, Pat draws £30 out from his pension for his spending money.
0:12:18 > 0:12:21He liked to give the grandchildren some pocket money,
0:12:21 > 0:12:24he liked to pay for his daily paper
0:12:24 > 0:12:28and he liked to take the family out for a meal for special occasions
0:12:28 > 0:12:31and that's what he saved his pocket money for, really.
0:12:31 > 0:12:35Anything left over, he keeps in a safe in his wardrobe.
0:12:35 > 0:12:38January time and he wanted to take the family for a meal,
0:12:38 > 0:12:41because this was one of Pat's things he enjoyed doing...
0:12:41 > 0:12:44We joked with him that, "Oh, he would have enough money by now
0:12:44 > 0:12:45"to take us all out together."
0:12:45 > 0:12:49But he voiced a concern that there wasn't enough money.
0:12:49 > 0:12:53So, I asked him to have a look and let me see what was in his safe.
0:12:53 > 0:12:57And we thought there should be around about £200, by then.
0:12:58 > 0:13:02And when he showed me what was in his safe, there was only about £40 there.
0:13:04 > 0:13:08And if there's money missing, the only possible explanation
0:13:08 > 0:13:10is that someone is taking it.
0:13:10 > 0:13:12So, we decided to sit down as a family
0:13:12 > 0:13:14and see what we could come up with.
0:13:14 > 0:13:17I mean, obviously, we've never done anything like this before.
0:13:17 > 0:13:22And my brothers immediately wanted to put a camera in the room.
0:13:22 > 0:13:25But Christine is unsure about this idea at first
0:13:25 > 0:13:28and decides to run it by the manager of the home.
0:13:28 > 0:13:30She said, "Well, yeah.
0:13:30 > 0:13:33"I need to find out what's going on,
0:13:33 > 0:13:35"I need to be able to trust my staff.
0:13:35 > 0:13:38"So, we need to find out where this money's going.
0:13:38 > 0:13:40"So, get a camera and put it in place."
0:13:41 > 0:13:44After doing her research on the internet,
0:13:44 > 0:13:48Christine buys a spy camera in the shape of an alarm clock.
0:13:48 > 0:13:52She installs it in her dad's room on top of a chest of drawers.
0:13:52 > 0:13:55Dad didn't like the clock, but he knew what it was doing.
0:13:55 > 0:13:58So he, kind of, put up with it.
0:13:58 > 0:14:01Christine leaves the camera in motion sensor mode,
0:14:01 > 0:14:04which means it records when there's any movement in the room,
0:14:04 > 0:14:06but only for two minutes.
0:14:06 > 0:14:08She checks the footage every day.
0:14:08 > 0:14:11It was about a week to ten days before we actually caught anything
0:14:11 > 0:14:13that was suspicious.
0:14:13 > 0:14:16Everything else, all of the care was exemplary.
0:14:17 > 0:14:21But the good care Pat is receiving is about to be spoilt
0:14:21 > 0:14:25when late one evening, he leaves his room to see Christine's brother out
0:14:25 > 0:14:27after a visit.
0:14:27 > 0:14:29Seconds after he'd left the room,
0:14:29 > 0:14:33this person was in there and rummaging, really.
0:14:33 > 0:14:37Just off-camera, the woman looks through his drawers.
0:14:37 > 0:14:40I'd say roughly about 20, 30 seconds she's looking for something.
0:14:42 > 0:14:44She leaves.
0:14:44 > 0:14:47But a couple of hours later, she's back looking around again.
0:14:47 > 0:14:49Again, looking through drawers and things.
0:14:49 > 0:14:53Pat has a little basket on his table where he keeps all his knick-knacks.
0:14:53 > 0:14:56She goes into the basket and rummages into there.
0:14:56 > 0:14:59The family suspects she's looking for the key to the safe,
0:14:59 > 0:15:02which Pat hides in different places.
0:15:02 > 0:15:04Today, it's in the wardrobe.
0:15:04 > 0:15:07She walks towards the wardrobe
0:15:07 > 0:15:11and we can hear her on a louder volume
0:15:11 > 0:15:15just whispering to herself, "Where have you hidden it?"
0:15:15 > 0:15:17But then the camera switched off.
0:15:18 > 0:15:20The family now know that something's amiss.
0:15:20 > 0:15:24I felt quite sick, really. Realising that, you know, this is happening
0:15:24 > 0:15:26and it is one of the carers
0:15:26 > 0:15:28and she was one of Dad's favourites,
0:15:28 > 0:15:31because she used to sing really loudly.
0:15:31 > 0:15:34But before they can make any accusations about anyone,
0:15:34 > 0:15:36they need proof.
0:15:36 > 0:15:39Christine picks a day when she knows her dad will be out
0:15:39 > 0:15:42and the carer they suspect will be on shift.
0:15:42 > 0:15:46Dad was actually coming to my house on the anniversary of Mum's death
0:15:46 > 0:15:50so we could have a family meal together.
0:15:50 > 0:15:53The night before, Christine photographs all the serial numbers
0:15:53 > 0:15:55of the money in her dad's safe.
0:15:55 > 0:15:59Then, it's down to her brother and his wife Susan to complete the plan,
0:15:59 > 0:16:01when they come to fetch their dad in the morning.
0:16:01 > 0:16:06I place the safe keys in his normal drawer and set the camera off.
0:16:06 > 0:16:10This time, the camera is switched to record continuously
0:16:10 > 0:16:12everything that happens.
0:16:12 > 0:16:16My sister-in-law brought Dad to my house, we had a nice afternoon,
0:16:16 > 0:16:19but then he was tired and wanted to go home.
0:16:19 > 0:16:21When they get back to the home, Susan checks the drawer.
0:16:21 > 0:16:24I noticed the keys had been moved.
0:16:24 > 0:16:27So, I told my husband, passed him the keys,
0:16:27 > 0:16:31he opened the safe and we found £40 had gone missing.
0:16:31 > 0:16:34After saying goodbye to Pat, they head back to Christine's
0:16:34 > 0:16:36with the camera footage.
0:16:36 > 0:16:40And that's when we found that we'd kind of caught the girl red-handed.
0:16:43 > 0:16:46The carer enters Pat's room and goes straight to the wardrobe.
0:16:48 > 0:16:51She can't find the key.
0:16:51 > 0:16:55She checks the pot on the table, then the drawer,
0:16:55 > 0:16:59she finds it. Back to the wardrobe to open the safe.
0:17:01 > 0:17:04She takes out a bundle of cash,
0:17:04 > 0:17:08steals £40 and puts the rest back.
0:17:10 > 0:17:13After replacing the key where she found it, she leaves.
0:17:13 > 0:17:16We all felt physically sick, really.
0:17:16 > 0:17:19There it was, couldn't deny it.
0:17:20 > 0:17:24We phoned the manager, said "We've got something to show you
0:17:24 > 0:17:28"that you're going to be interested in," and we went up,
0:17:28 > 0:17:32showed it to the manager and she immediately called the police.
0:17:32 > 0:17:35Police officers arrive and, even though the carer's told
0:17:35 > 0:17:39about the video evidence, she denies everything.
0:17:39 > 0:17:40She is arrested.
0:17:40 > 0:17:43She said, "Will I need to follow you to the police station?"
0:17:44 > 0:17:47"No, you're going in the van."
0:17:47 > 0:17:51And she jumped up - "You've got to be joking?
0:17:51 > 0:17:55"Everybody in here will see me going into a police van."
0:17:55 > 0:17:58Christine lets her dad know who's been stealing his money.
0:17:58 > 0:18:01We've never seen Dad angry ever in our lives,
0:18:01 > 0:18:04but he got angry because he didn't know how to cope
0:18:04 > 0:18:07with the emotions that suddenly, he was feeling.
0:18:07 > 0:18:11It wasn't about the money, it's about the trust.
0:18:13 > 0:18:17In court, the carer is sentenced to 18 weeks in prison,
0:18:17 > 0:18:19suspended for two years.
0:18:19 > 0:18:22She's also given a 12-month supervision requirement
0:18:22 > 0:18:26and is ordered to pay £850 in costs.
0:18:28 > 0:18:31The family are pleased the carer's been stopped.
0:18:31 > 0:18:35She will now NOT be able to work in that environment again.
0:18:35 > 0:18:39And so, in that instance, it's put a stop to that happening again.
0:18:41 > 0:18:45Sadly, four months later, Pat passed away
0:18:45 > 0:18:48two days after celebrating his 80th birthday.
0:18:48 > 0:18:53In his coffin, he has Mum's ashes with him, with his arms around them.
0:18:53 > 0:18:57So, they're together again and that gives us some comfort.
0:18:59 > 0:19:01The family were able to take some comfort from the footage
0:19:01 > 0:19:04recorded by the alarm clock camera.
0:19:04 > 0:19:08It showed that their dad had generally received excellent care
0:19:08 > 0:19:11during his last year.
0:19:11 > 0:19:13There was, literally, just this one bad apple.
0:19:13 > 0:19:18And we don't want that to mar the home that Dad was in,
0:19:18 > 0:19:20because everybody else was lovely with Dad.
0:19:20 > 0:19:23We're going to have a lovely extravaganza of an evening
0:19:23 > 0:19:26to raise money for the residents' fund.
0:19:26 > 0:19:29Yeah, there'll be a few tears, but there'll also be lots of laughter.
0:19:29 > 0:19:32Because that's what Pat loved, he loved to laugh,
0:19:32 > 0:19:35he loved to smile, he loved just being witty.
0:19:40 > 0:19:43Of course, most carers do a great job
0:19:43 > 0:19:46and Pat's case is an exception rather than a rule.
0:19:46 > 0:19:50But how can we, our family and friends avoid becoming victims
0:19:50 > 0:19:52of theft in our own homes?
0:19:52 > 0:19:54In the first instance, play a bit of the detective,
0:19:54 > 0:19:56try and work out, "Well, when was the last time I saw it?
0:19:56 > 0:19:59Who's been in the room? Who has access to my room?"
0:19:59 > 0:20:01Make sure you've got your property easily identifiable.
0:20:01 > 0:20:04So, if there was a chance that your money's been stolen,
0:20:04 > 0:20:06then that can be marked,
0:20:06 > 0:20:09I'd use a forensic marking solution or an ultraviolet pen.
0:20:09 > 0:20:11Keep a diary of the events that are ongoing.
0:20:11 > 0:20:15Usually, if people are suspicious that there's something happening,
0:20:15 > 0:20:18they're usually right and their instincts should be trusted.
0:20:18 > 0:20:20If you use a cashbox, then make sure the key is always on you.
0:20:20 > 0:20:23So, there's no chance that the key can be found
0:20:23 > 0:20:25and then the key used to open the cashbox.
0:20:25 > 0:20:27Don't put your life savings under your mattress,
0:20:27 > 0:20:29because someone will come and take it.
0:20:33 > 0:20:36You'd think that a life running a village store in a rural hamlet
0:20:36 > 0:20:39would be peaceful and crime free.
0:20:39 > 0:20:41Sadly, that's not always the case.
0:20:45 > 0:20:49Back in Brompton, North Yorkshire, everyone is horrified
0:20:49 > 0:20:53about the harrowing axe attack by a masked man at the village store.
0:20:57 > 0:21:00Everybody in the village was concerned.
0:21:00 > 0:21:02Obviously, we was still out and about, but we were really,
0:21:02 > 0:21:05really concerned about Christine.
0:21:05 > 0:21:07Big shock, difficult to describe,
0:21:07 > 0:21:11because I don't think I've ever experienced anything like that before.
0:21:17 > 0:21:21The attack has affected the shop owners Jackie and Manjit, too.
0:21:21 > 0:21:23My ten-year-old little girl, she was upset, you know.
0:21:23 > 0:21:26She's walking the landing on a night,
0:21:26 > 0:21:29"Are they coming back for you, Mam? Are they coming for you?"
0:21:29 > 0:21:31So, it took a lot to calm our children down
0:21:31 > 0:21:35and sit them down and explain that it doesn't happen every day,
0:21:35 > 0:21:38it was just one of those things that had happened.
0:21:38 > 0:21:41And we have to try and rebuild them, we just have to try and get over it.
0:21:41 > 0:21:44With no obvious lines of inquiry,
0:21:44 > 0:21:47DC Donna Anderson decides, once again, to review the footage
0:21:47 > 0:21:51captured on the shop's surveillance cameras.
0:21:51 > 0:21:53It was a very small unit that didn't look very sophisticated,
0:21:53 > 0:21:56so, we didn't expect very much.
0:21:56 > 0:22:00It is just a few seconds, but because of the amount of cameras in the shop,
0:22:00 > 0:22:03and the way that the footage is gathered,
0:22:03 > 0:22:07we do get quite a lot of footage of him, which is what we needed.
0:22:10 > 0:22:13He's entering the shop and his way's blocked there by a lady
0:22:13 > 0:22:18who is shopping and you'll see with her, probably her grandson.
0:22:18 > 0:22:21The suspect makes his way straight to the back of the shop.
0:22:21 > 0:22:25We get a good view of him, there - the front of him holding the bag,
0:22:25 > 0:22:28we get to see how tall he is by comparing him with the shelves.
0:22:31 > 0:22:33We've had every view of the suspect.
0:22:33 > 0:22:35We've had in from the side, the back,
0:22:35 > 0:22:38and now we're getting him from the front.
0:22:38 > 0:22:39The footage is released to the public,
0:22:39 > 0:22:42in a bid to get more information about the mystery man.
0:22:42 > 0:22:45One name crops up several times.
0:22:45 > 0:22:4819-year-old Marcus Richardson.
0:22:48 > 0:22:51Donna, finally, has something to work with.
0:22:51 > 0:22:54When I did a bit more digging on him, I realised that
0:22:54 > 0:22:57he was actually living only about 200 metres from the shop.
0:22:57 > 0:23:00And with some of the other information I had, you know,
0:23:00 > 0:23:04on the police systems about him, it raised my suspicions
0:23:04 > 0:23:07and I decided that I was going to arrest him.
0:23:08 > 0:23:11With her number one suspect in custody,
0:23:11 > 0:23:14Donna and her team search his house for evidence.
0:23:14 > 0:23:18I'm going into his bedroom, I found there was a lot of clothing
0:23:18 > 0:23:22that possibly might match that of the offender
0:23:22 > 0:23:25and then when we went downstairs and searched some other cupboards
0:23:25 > 0:23:29I found a rucksack and then the family had a log burner and an axe
0:23:29 > 0:23:31and the axe looked similar.
0:23:31 > 0:23:34I almost couldn't believe it, the axe was quite distinctive,
0:23:34 > 0:23:37it was gold. I thought, "We might have him here."
0:23:37 > 0:23:40And I couldn't wait to get back to the police station to interview him.
0:23:40 > 0:23:43But the interview doesn't go as well as Donna hopes.
0:23:43 > 0:23:45Richardson denies everything.
0:24:13 > 0:24:15He's told me that he'd seen that type of axe
0:24:15 > 0:24:20in hardware stores locally, that they bang them out in their millions,
0:24:20 > 0:24:22and that I should go prove it.
0:24:22 > 0:24:25Following the interview, where we had no admissions,
0:24:25 > 0:24:28all I was left with really was the CCTV
0:24:28 > 0:24:31and the items that I had taken from his house.
0:24:31 > 0:24:34Without enough evidence to secure a conviction,
0:24:34 > 0:24:37it looks like the case is dead in the water.
0:24:37 > 0:24:40But Donna's not prepared to give up so easily.
0:24:40 > 0:24:42After watching the video for hours and hours,
0:24:42 > 0:24:45there was nothing I could see that would link them.
0:24:45 > 0:24:48So, I sought some advice and found out that a department
0:24:48 > 0:24:51were able to do analysis on CCTV with items
0:24:51 > 0:24:54and may be able to make a match for me.
0:24:54 > 0:24:58The job of making that match is down to an expert imagery investigator
0:24:58 > 0:25:02Jacqueline Pestell, who works for a specialist forensics company.
0:25:02 > 0:25:06I've been doing this job now, this role, for 11 years.
0:25:06 > 0:25:09I've been involved in over 1,000 cases now.
0:25:09 > 0:25:12I generally do about 50 cases a year.
0:25:12 > 0:25:16Jacqueline needs to establish whether the man in the CCTV footage
0:25:16 > 0:25:20is the same man the police have questioned, Marcus Richardson.
0:25:20 > 0:25:23He is partially covered, there is only very limited facial features
0:25:23 > 0:25:25that were available.
0:25:25 > 0:25:27The results are inconclusive.
0:25:27 > 0:25:30Jacqueline will need to dig a little deeper.
0:25:30 > 0:25:34So, she analyses the personal items seized from Richardson's home.
0:25:34 > 0:25:37Now, that coat, when we looked at the features on it,
0:25:37 > 0:25:40there were a number of differences. It wasn't the same coat.
0:25:40 > 0:25:44He also had a hat, and the hat did have a light tone logo
0:25:44 > 0:25:47on the front of the hat, but it wasn't particularly distinctive.
0:25:47 > 0:25:50There wasn't very much there to go on.
0:25:50 > 0:25:53With the possibility of a conviction disappearing fast,
0:25:53 > 0:25:58it's down to the final two pieces of evidence, the axe and the rucksack.
0:25:58 > 0:26:00Following comparisons of those,
0:26:00 > 0:26:02things started looking a bit more promising.
0:26:02 > 0:26:05Jacqueline replicates the lighting conditions
0:26:05 > 0:26:09and position of the objects, as they feature on the CCTV.
0:26:09 > 0:26:14- First, the rucksack.- So, the rucksack has a distinctive stain.
0:26:14 > 0:26:16Erm...it's a large stain,
0:26:16 > 0:26:19which is running up the first part of the strap, here.
0:26:19 > 0:26:22So, that's what I was looking for when I went back to the CCTV.
0:26:22 > 0:26:24I wanted to see if I could find that.
0:26:24 > 0:26:27Now, outside, when the offender was walking towards the shop,
0:26:27 > 0:26:30there's a lot of motion blur and the quality's not that great.
0:26:30 > 0:26:32But there was one frame that I saw
0:26:32 > 0:26:35and not only was it a dark tone there in the right place,
0:26:35 > 0:26:37it was also the right shape.
0:26:37 > 0:26:40So, I was happy that that was the same rucksack.
0:26:40 > 0:26:43I got, kind of, a, you know, a eureka, kind of, moment.
0:26:43 > 0:26:47Finally, some good news and there's more to come.
0:26:47 > 0:26:50In this case, the axe had lots of wear and tear.
0:26:50 > 0:26:54Some of the smaller marks, I wouldn't expect to see on the incident imagery
0:26:54 > 0:26:56because of the resolution and quality.
0:26:56 > 0:26:59The bigger features, sort of, tarnished areas,
0:26:59 > 0:27:01they are present on this axe.
0:27:01 > 0:27:03So, I thought, I should be able to see this.
0:27:03 > 0:27:06So, that's what I then looked for and found them.
0:27:06 > 0:27:10It's exactly the evidence Donna's been hoping for.
0:27:10 > 0:27:14I was delighted when I got the report where various of the items
0:27:14 > 0:27:19were considered to be either a strong or a powerful match to those seized.
0:27:20 > 0:27:22Yeah, it was a brilliant day.
0:27:23 > 0:27:27Although Marcus Richardson continued to deny the charge of robbery
0:27:27 > 0:27:29and possession of an offensive weapon,
0:27:29 > 0:27:32he did eventually change his plea to guilty, in court.
0:27:32 > 0:27:35He was sentenced to three years in prison.
0:27:37 > 0:27:39It's welcome news for those who work in the village shop.
0:27:39 > 0:27:42First idea was for Christine to be told how long he'd got
0:27:42 > 0:27:44and Christine was very pleased with that.
0:27:44 > 0:27:48She's glad because she was panicking, in case he was going to come back in the shop again.
0:27:48 > 0:27:52And Christine can now put the terrifying experience behind her.
0:27:52 > 0:27:57If I hadn't come back, I would have been just at home
0:27:57 > 0:27:59and trying to find another job
0:27:59 > 0:28:04and I just thought, "Why should I let that idiot cause me to lose my job?"
0:28:06 > 0:28:09He's having to pay the penalty for what he did.
0:28:15 > 0:28:17That's it for today.
0:28:17 > 0:28:19Join us next time, when the police and the public
0:28:19 > 0:28:21catch more criminals red-handed.