0:00:02 > 0:00:05Thieves will steal our cash, our cars, our valuables,
0:00:05 > 0:00:07just about anything they can get their hands on.
0:00:09 > 0:00:11But now the police are using cutting-edge technology
0:00:11 > 0:00:14to catch the bad guys.
0:00:14 > 0:00:16CCTV is gold dust.
0:00:16 > 0:00:19- Great evidence for the police. - We've got to have him stopped.
0:00:19 > 0:00:20Local councils,
0:00:20 > 0:00:22shops and businesses are fighting crime
0:00:22 > 0:00:24with their own tricks and traps.
0:00:24 > 0:00:27There's a eureka moment when you get that evidence.
0:00:27 > 0:00:30And the public are using secret cameras to make sure
0:00:30 > 0:00:33crooks get their comeuppance.
0:00:33 > 0:00:35It makes me feel so angry.
0:00:35 > 0:00:37He's paid the price. He's been dealt with.
0:00:37 > 0:00:39Yes! We've got her!
0:00:39 > 0:00:43So anyone who is up to no good had better think twice.
0:00:43 > 0:00:45They might just get caught red-handed.
0:00:50 > 0:00:56Today, this could be a scene from an exciting TV drama,
0:00:56 > 0:00:57but it's real life.
0:00:57 > 0:01:01An event so sudden and violent that the people in the shop
0:01:01 > 0:01:05and in the high street outside will remember it all their lives.
0:01:05 > 0:01:09They have knives and they have a hammer and they have axes.
0:01:09 > 0:01:13I felt my heart... I couldn't swallow.
0:01:13 > 0:01:16The local people outside are shocked and terrified.
0:01:16 > 0:01:19But bravely, they decide to do something about it.
0:01:19 > 0:01:21I said, "We have to help."
0:01:21 > 0:01:25I thought if I put anything in front of the bike, it would stop the bike.
0:01:28 > 0:01:31Also today... Malcolm, a disabled pensioner,
0:01:31 > 0:01:35is paid a seemingly friendly visit from a local Good Samaritan.
0:01:35 > 0:01:37We were actually quite happy.
0:01:37 > 0:01:40Malcolm had got a nice new neighbour.
0:01:40 > 0:01:43But this nice new neighbour is out to steal Malcolm's money.
0:01:43 > 0:01:45What's that out your window there?
0:01:48 > 0:01:52But Malcolm's deceitful friend is being deceived herself.
0:01:54 > 0:01:57And a rogues' gallery.
0:01:57 > 0:01:59Three cheats and liars who learnt the truth
0:01:59 > 0:02:01of those two well-known phrases -
0:02:01 > 0:02:04cheats never prosper, and the camera never lies.
0:02:11 > 0:02:15First, if you're out shopping in the high street and suddenly see a
0:02:15 > 0:02:19violent raid like this happening to a shop, what do you do?
0:02:19 > 0:02:20Run? Shout for help?
0:02:20 > 0:02:22Get involved? Well,
0:02:22 > 0:02:26that's the choice that faced these people in this busy London street,
0:02:26 > 0:02:29and what they did was quite extraordinary.
0:02:37 > 0:02:41Kingsbury, in North West London, is a multicultural community.
0:02:42 > 0:02:45There's a cluster of shops and restaurants along the main road
0:02:45 > 0:02:47that had been opened by families from Iraq.
0:02:49 > 0:02:53Sami moved here three years ago to begin a jewellery business.
0:02:54 > 0:02:57His family left Iraq when he was just 13 years old,
0:02:57 > 0:02:59after war broke out with neighbouring Iran.
0:03:02 > 0:03:03My father was...
0:03:04 > 0:03:09..not happy with this, so we're coming out of Iraq.
0:03:09 > 0:03:14As refugees, Sami and his family lived in Copenhagen for many years.
0:03:14 > 0:03:17He became fluent in Danish and, in his mid-20s,
0:03:17 > 0:03:20renovated and opened his first jewellery shop.
0:03:21 > 0:03:26We start very simple and small, but our business grow very quick.
0:03:28 > 0:03:30Then, in 2013,
0:03:30 > 0:03:31Sami brought his family to London
0:03:31 > 0:03:35because he wanted his children to have an English education.
0:03:35 > 0:03:39He identified Kingsbury as a good spot to open a jeweller's.
0:03:39 > 0:03:42But first, the family had to spend many months of hard labour
0:03:42 > 0:03:44sorting out some premises.
0:03:46 > 0:03:48We started from zero.
0:03:48 > 0:03:52My kids, my wife, they was also with me here.
0:03:52 > 0:03:56We worked so hard to build the shop.
0:03:56 > 0:04:00When they opened, the business soon began to grow.
0:04:00 > 0:04:02Sami's son Amin was keen to learn the trade.
0:04:03 > 0:04:06Being in the shop and seeing what is going on around you,
0:04:06 > 0:04:08even though I'm not doing much, cos I was a kid,
0:04:08 > 0:04:10you start to pick up on the business.
0:04:11 > 0:04:14Things are going well for Sami and his family,
0:04:14 > 0:04:17but then they were put through a terrifying ordeal
0:04:17 > 0:04:20which was to test them and their neighbours to the limit.
0:04:26 > 0:04:29It's early afternoon on a Monday in September.
0:04:31 > 0:04:36Sami's jewellery shop's CCTV cameras show a busy main road outside,
0:04:36 > 0:04:41and inside, there is Sami, working with a colleague and his son Mehdi.
0:04:41 > 0:04:43It was two o'clock.
0:04:43 > 0:04:46I was in this area, speaking with a customer.
0:04:46 > 0:04:48Meanwhile, just down the road,
0:04:48 > 0:04:51the owner of an Iraqi restaurant, Haidar,
0:04:51 > 0:04:53is standing in the street
0:04:53 > 0:04:56when he hears something that catches his attention.
0:04:56 > 0:04:58I saw four motorbikes.
0:04:58 > 0:05:00They went to the jeweller.
0:05:01 > 0:05:04I feel there is something bad happening.
0:05:04 > 0:05:07I have been through...three wars.
0:05:07 > 0:05:10I am so sensitive towards these things.
0:05:10 > 0:05:13I said, "This is not right.
0:05:13 > 0:05:15"This is going to be very bad.
0:05:15 > 0:05:16"I think it is a robbery."
0:05:18 > 0:05:22Inside the jeweller's, Sami is concentrating on some customers.
0:05:24 > 0:05:27Then, he hears someone kicking at the front entrance.
0:05:27 > 0:05:28It is a security door,
0:05:28 > 0:05:32normally only unlocked when letting customers in and out.
0:05:32 > 0:05:34I think, what has happened?
0:05:34 > 0:05:37In this second, they start smashing the door.
0:05:40 > 0:05:45I was so worried about the customer and ourselves and my son and
0:05:45 > 0:05:46colleague.
0:05:46 > 0:05:49Sami's son immediately presses the alarm.
0:05:50 > 0:05:54When we first hit the alarm, all the neighbours,
0:05:54 > 0:05:56they hear there has happened something here.
0:05:57 > 0:06:00The pounding from the robbers battering ram
0:06:00 > 0:06:01echoes around the street,
0:06:01 > 0:06:03and Haidar hears it.
0:06:03 > 0:06:05That noise...
0:06:05 > 0:06:08Unfortunately, that has got a very bad memory to me.
0:06:08 > 0:06:12When I heard that noise, I couldn't do anything, I just, like, jammed.
0:06:12 > 0:06:15I just stayed in one place.
0:06:15 > 0:06:18Locals come to see what is going on.
0:06:18 > 0:06:20Some start filming with their mobile phones.
0:06:20 > 0:06:24Haidar is now standing outside his restaurant with his staff,
0:06:24 > 0:06:26just out of this camera's picture.
0:06:28 > 0:06:31The robbers have now smashed through Sami's front entrance
0:06:31 > 0:06:35and are starting on the interior door that's also locked.
0:06:35 > 0:06:39More than 14 or 13 times, they hit the glass door.
0:06:41 > 0:06:44Sami and his colleagues pick up baseball bats that are kept at hand
0:06:44 > 0:06:45to protect their jewellery.
0:06:47 > 0:06:51This is our business, we did that from zero with hard work.
0:06:51 > 0:06:55How can I leave them to take our stuff?
0:06:56 > 0:07:00But there are seven robbers, Sami and his staff are outnumbered,
0:07:00 > 0:07:03and they see that the robbers are heavily armed.
0:07:03 > 0:07:08When I saw they have knives and they have hammers and they have axes,
0:07:08 > 0:07:10and they can hit us -
0:07:10 > 0:07:13my son there, my colleague there, me and customers -
0:07:13 > 0:07:16so I tell them, "Go back!"
0:07:17 > 0:07:19When the robbers burst in,
0:07:19 > 0:07:22the terrified customers manage to run past them.
0:07:22 > 0:07:26Sami and his colleagues dash into a back room where they locked the door
0:07:26 > 0:07:27and call 999.
0:07:30 > 0:07:32One of the customers is so panic stricken,
0:07:32 > 0:07:35she trips and has to be dragged to safety.
0:07:35 > 0:07:37Trapped in the back office,
0:07:37 > 0:07:41Sami hears the glass cabinets out front being smashed to bits.
0:07:43 > 0:07:47This was very bad feeling, because in the second, I feel
0:07:47 > 0:07:50they break my life.
0:07:52 > 0:07:54Outside, a crowd is gathering.
0:07:54 > 0:07:57A student from the neighbourhood, Jaffar,
0:07:57 > 0:07:58is on his way home from school.
0:07:58 > 0:08:00I couldn't believe what I was seeing.
0:08:00 > 0:08:01I could believe my eyes.
0:08:01 > 0:08:03Here is the street I have been visiting for, like,
0:08:03 > 0:08:07six years, and seeing that really shocked me.
0:08:07 > 0:08:11Three of the robbers stay outside the shop to scare off anyone nearby.
0:08:11 > 0:08:14We were so panicked what to do.
0:08:14 > 0:08:16We don't know what they're holding in their hand.
0:08:16 > 0:08:18We thought, gun.
0:08:19 > 0:08:22Haidar thinks about tackling the lookout men,
0:08:22 > 0:08:25but decides it is too dangerous.
0:08:25 > 0:08:28Maybe because of the big responsibility I have -
0:08:28 > 0:08:32I have so many people who work for me, I have to look after them.
0:08:32 > 0:08:34From inside the backroom,
0:08:34 > 0:08:38Sami can hear there is chaos taking place on the other side of the door.
0:08:38 > 0:08:44We hear all the glass and alarm and many voices.
0:08:44 > 0:08:47It was very terrible.
0:08:47 > 0:08:48Very terrible.
0:08:48 > 0:08:49In the street,
0:08:49 > 0:08:53the pressure builds in the crowd for someone to do something.
0:08:53 > 0:08:58As a defiant gesture, a man throws a large knife towards the lookout men.
0:08:58 > 0:09:02Haidar's thoughts turn towards Sami inside the shop.
0:09:02 > 0:09:06I can't imagine what is going to happen to that man.
0:09:06 > 0:09:08I felt my heart...
0:09:08 > 0:09:12I couldn't swallow. One moment, I said, "We have to help."
0:09:14 > 0:09:16And help they do.
0:09:16 > 0:09:18With great courage.
0:09:18 > 0:09:19Oh, my God.
0:09:21 > 0:09:24Later, as the gang of robbers get ready to leave,
0:09:24 > 0:09:26the locals surge forward.
0:09:26 > 0:09:30They grabbed whatever they could find, from crates, wood, everything.
0:09:30 > 0:09:32And they just started attacking the thieves.
0:09:32 > 0:09:36And Haidar risks his life trying to stop them getting away.
0:09:36 > 0:09:38I said, "This is the best moment to hit them."
0:09:38 > 0:09:41Go on, go on, they've captured him.
0:09:52 > 0:09:55And now, liar, liar, liar.
0:09:55 > 0:09:58Three fraudsters who have been caught out on camera.
0:10:00 > 0:10:02First, there is this canteen chef,
0:10:02 > 0:10:05who claimed for personal injuries after a fall at work.
0:10:07 > 0:10:09Spotting somebody mopping the floor,
0:10:09 > 0:10:13the woman sees the chance to clean up in a whole different way -
0:10:13 > 0:10:14by faking a tumble.
0:10:14 > 0:10:16Whoops-a-daisy!
0:10:17 > 0:10:19The cheeky chef makes a right meal of it.
0:10:19 > 0:10:21She then takes three weeks off work,
0:10:21 > 0:10:25saying she has suffered multiple injuries.
0:10:25 > 0:10:28She also cooks up a claim for compensation,
0:10:28 > 0:10:31but the insurance company show this video to the police and she is
0:10:31 > 0:10:34convicted of fraud by false representation.
0:10:34 > 0:10:36Now, that really hurts.
0:10:38 > 0:10:42If you think that's shameless, look at this fraudulent fellow.
0:10:42 > 0:10:45He has just got out of his car at a supermarket when,
0:10:45 > 0:10:49a few moments later, another shopper backs into his vehicle.
0:10:49 > 0:10:51Not exactly a major incident,
0:10:51 > 0:10:55but the rotter in the red shirt later claims
0:10:55 > 0:10:57£2,000 for damage to his car
0:10:57 > 0:10:59and a further £5,000
0:10:59 > 0:11:03complaining the collision has injured his neck and back,
0:11:03 > 0:11:06which is strange, seeing as he was nowhere near the car at the time.
0:11:06 > 0:11:09Crash, bang, codswallop.
0:11:10 > 0:11:13When the police fraud department find out about it,
0:11:13 > 0:11:17he gets an official police caution and it goes on his record.
0:11:19 > 0:11:21But if there is a prize for telling porkies,
0:11:21 > 0:11:25this bodybuilder in the Mr Universe contest would be a strong,
0:11:25 > 0:11:28very strong contender.
0:11:28 > 0:11:33Over the years, he has swindled more than £7,000 of taxpayers' money
0:11:33 > 0:11:34in disability allowance.
0:11:34 > 0:11:38Apparently, he struggles to walk and needs a wheelchair.
0:11:38 > 0:11:39Mmmm.
0:11:40 > 0:11:43But when investigators from the Department of Work and Pensions
0:11:43 > 0:11:48muscled in and secretly filmed him flexing his biceps, the game was up.
0:11:50 > 0:11:53He was jailed for 12 months for benefit fraud.
0:11:53 > 0:11:57Stretching his pecs in public has earned him a stretch in prison.
0:12:04 > 0:12:08Having helpful neighbours is useful in times of need.
0:12:08 > 0:12:11But beware, the neighbour who seems friendly on the surface
0:12:11 > 0:12:13might actually be nothing of the sort.
0:12:16 > 0:12:18A camera hidden in a disabled pensioner's house
0:12:18 > 0:12:20shows his new-found friend
0:12:20 > 0:12:24from next door to be something of a wolf in sheep's clothing.
0:12:24 > 0:12:28The only reason why she befriended him was to take advantage
0:12:28 > 0:12:29in whichever way she could.
0:12:37 > 0:12:40Cheadle Village, in Greater Manchester,
0:12:40 > 0:12:42has been home to Malcolm his whole life.
0:12:42 > 0:12:46Malcolm has suffered from multiple sclerosis since his teens.
0:12:46 > 0:12:49But that has never stopped him from being a favourite uncle
0:12:49 > 0:12:52for his niece Louise, especially in her childhood.
0:12:54 > 0:12:56He was a really lovely uncle.
0:12:56 > 0:12:59He had always got a little present for me,
0:12:59 > 0:13:00he'd play a little game with me.
0:13:00 > 0:13:05We didn't have a car when we were younger, so he would take me places.
0:13:05 > 0:13:10And he was just an all-round nice guy to be around.
0:13:10 > 0:13:13Until recently, because of his MS,
0:13:13 > 0:13:17Malcolm has never moved out of the same family home.
0:13:17 > 0:13:20He lived in the house that he was born in,
0:13:20 > 0:13:21and he did seem quite happy,
0:13:21 > 0:13:25living with my Nana, and they just really looked after each other.
0:13:26 > 0:13:30When his mum died, Malcolm continued living in the house alone,
0:13:30 > 0:13:32but started showing signs of dementia.
0:13:33 > 0:13:35His family visited often,
0:13:35 > 0:13:39and they noticed his new next-door neighbour had started to call round
0:13:39 > 0:13:40a lot, too.
0:13:41 > 0:13:45He would make reference to her and say, "Oh,
0:13:45 > 0:13:49"she came around this morning and she brought me a bacon butty,"
0:13:49 > 0:13:53so we were actually quite happy to think that, you know,
0:13:53 > 0:13:55he'd got a nice new neighbour.
0:13:55 > 0:13:58As a family, when you're not actually living on his doorstep,
0:13:58 > 0:14:01that is kind of nice and reassuring to know.
0:14:02 > 0:14:06But it soon became apparent that Malcolm's Good Samaritan
0:14:06 > 0:14:08was nothing of the sort.
0:14:11 > 0:14:15It's midsummer, and Louise's family suddenly start getting phone calls
0:14:15 > 0:14:17from Malcolm asking for money,
0:14:17 > 0:14:22which is odd, because he has never normally needed any help with cash.
0:14:22 > 0:14:23At first we did think,
0:14:23 > 0:14:26it has got to have something to do
0:14:26 > 0:14:29with this suspected dementia that we think he's got.
0:14:29 > 0:14:33But it is not just more money that Malcolm is getting through,
0:14:33 > 0:14:36it is also household items and food.
0:14:36 > 0:14:38Malcolm, not being able to explain
0:14:38 > 0:14:41why one day he'd have a full fridge
0:14:41 > 0:14:44and the next day it would be half empty,
0:14:44 > 0:14:48it just all seemed really weird.
0:14:48 > 0:14:50Then, on one visit to his house,
0:14:50 > 0:14:53Louise finds a shop receipt for expensive goods
0:14:53 > 0:14:55that Malcolm has paid for.
0:14:55 > 0:14:58There are a number of items on this receipt that Malcolm wouldn't have
0:14:58 > 0:15:01bought and that weren't in his house,
0:15:01 > 0:15:03for example there was a laptop,
0:15:03 > 0:15:05some jewellery.
0:15:05 > 0:15:08Malcolm didn't recall these items being bought.
0:15:08 > 0:15:10He'd never seen them.
0:15:10 > 0:15:14It is not just his family who feel all is not right with Malcolm.
0:15:14 > 0:15:17His social worker calls Louise because she is worried
0:15:17 > 0:15:20about a new friend who keeps calling on him.
0:15:20 > 0:15:22She was really concerned that Malcolm's neighbour
0:15:22 > 0:15:25always seemed to be in the house when she was there.
0:15:26 > 0:15:29She went so far as to say that she felt that she was even perhaps
0:15:29 > 0:15:33trying to monitor her interactions with Malcolm.
0:15:33 > 0:15:36Malcolm's family fear the over-friendly neighbour
0:15:36 > 0:15:38is taking advantage.
0:15:38 > 0:15:44He was just so vulnerable, and we felt that she was grooming him.
0:15:44 > 0:15:48But Malcolm just wouldn't hear a bad word being said about her.
0:15:48 > 0:15:51The police are sympathetic to the family's plight.
0:15:51 > 0:15:55But there is no evidence to take the neighbour to court.
0:15:55 > 0:15:56It was too circumstantial,
0:15:56 > 0:16:01and they suggested that we really needed to get something on camera.
0:16:01 > 0:16:05Louise decides to get help from an old acquaintance called Paul,
0:16:05 > 0:16:07who was in the police for 32 years.
0:16:07 > 0:16:10He is now a private detective.
0:16:10 > 0:16:14We can't show his face because of the confidential nature of his work.
0:16:14 > 0:16:18Having experienced dementia in my own family,
0:16:18 > 0:16:21I fully understood the situation she was in,
0:16:21 > 0:16:24and I think, out of the jobs I do,
0:16:24 > 0:16:26the actual capture of somebody that's stealing
0:16:26 > 0:16:27from a vulnerable person,
0:16:27 > 0:16:30that is probably the one where we get the most satisfaction.
0:16:30 > 0:16:33Paul's an expert at using surveillance techniques
0:16:33 > 0:16:37and technology to establish whether suspects are up to no good.
0:16:37 > 0:16:40You can either capture them and bring them to justice,
0:16:40 > 0:16:43or you can actually prove that they are innocent
0:16:43 > 0:16:46and that their integrity is at the highest level.
0:16:48 > 0:16:50Louise and Paul come up with a plan.
0:16:50 > 0:16:52They set up a covert camera
0:16:52 > 0:16:55in Malcolm's front room while he's out
0:16:55 > 0:16:58and Louise leaves some money in sight.
0:16:58 > 0:17:03I put a £20 note behind the clock on the mantelpiece.
0:17:03 > 0:17:04And everything was ready.
0:17:05 > 0:17:08They leave to wait and see what happens.
0:17:10 > 0:17:13The camera is set up to trigger when it senses motion.
0:17:13 > 0:17:17Malcolm is now at home and sitting in his favourite chair.
0:17:17 > 0:17:21Louise placed a £20 note beside this clock.
0:17:22 > 0:17:26Malcolm is visited daily by carers, who Louise trusts,
0:17:26 > 0:17:30and she primes then to phone her if they notice that the £20 note has
0:17:30 > 0:17:35gone. She doesn't have to wait long for news.
0:17:35 > 0:17:36The very next day,
0:17:36 > 0:17:40I got a call from the carer that had gone to see Malcolm to tell me that
0:17:40 > 0:17:42the money had gone.
0:17:42 > 0:17:46Private Detective Paul retrieves the camera footage.
0:17:46 > 0:17:48We just couldn't believe what we were seeing.
0:17:48 > 0:17:50I was speechless.
0:17:53 > 0:17:55This is what the camera reveals.
0:17:56 > 0:17:59The neighbour has just popped in.
0:17:59 > 0:18:01She's on her way to the shops and Malcolm asks her
0:18:01 > 0:18:04if she wouldn't mind getting him a newspaper.
0:18:05 > 0:18:07Yeah, of course I will.
0:18:07 > 0:18:08How are you, all right?
0:18:08 > 0:18:10- Eh?- Have I got any money?
0:18:10 > 0:18:12Yeah. Eh?
0:18:12 > 0:18:13I've not got a penny.
0:18:20 > 0:18:21What paper is it?
0:18:21 > 0:18:23Then she spots the money by the clock.
0:18:25 > 0:18:27The Sun?
0:18:27 > 0:18:28That's all right.
0:18:28 > 0:18:30What's all that on your window there?
0:18:30 > 0:18:34She distracts Malcolm and steals the cash.
0:18:34 > 0:18:35Here it is again.
0:18:38 > 0:18:42Then she continues chatting, as if nothing has happened.
0:18:42 > 0:18:45Oh, it's not. There's something shining through.
0:18:46 > 0:18:47The Sun?
0:18:49 > 0:18:53I just couldn't believe how cold and calculated it was.
0:18:53 > 0:18:57I was absolutely horrified and I felt sick.
0:18:57 > 0:18:58That's all right.
0:18:58 > 0:19:01The crime couldn't be more clear-cut.
0:19:03 > 0:19:06Oh, it's not. There's something shining through.
0:19:06 > 0:19:09The Sun?
0:19:09 > 0:19:12The woman never comes back with the newspaper.
0:19:12 > 0:19:15All she saw in Malcolm was
0:19:15 > 0:19:18a vulnerable old guy with dementia.
0:19:18 > 0:19:21The only reason why she befriended him
0:19:21 > 0:19:23was so that she could groom him in
0:19:23 > 0:19:29order to take advantage of him in whichever way she could.
0:19:29 > 0:19:32Louise takes the camera footage to the police,
0:19:32 > 0:19:35and they arrest Malcolm's so-called friend.
0:19:35 > 0:19:37She denied that she had stolen it,
0:19:37 > 0:19:41and her explanation was that he owed her the money.
0:19:44 > 0:19:46Which...
0:19:46 > 0:19:48I just find...
0:19:48 > 0:19:53amazing, that she thought that the police would fall for that.
0:19:53 > 0:19:55She later changes her plea to guilty.
0:20:00 > 0:20:05In court, for stealing the £20, she was sentenced to 12 weeks in prison,
0:20:05 > 0:20:07suspended for a year,
0:20:07 > 0:20:12a supervision order was put in place and she was also ordered to do 120
0:20:12 > 0:20:14hours of unpaid work.
0:20:16 > 0:20:19Thanks to the CCTV evidence,
0:20:19 > 0:20:23Malcolm will never be exploited by her again.
0:20:23 > 0:20:24Justice was done.
0:20:24 > 0:20:27She did get sentenced,
0:20:27 > 0:20:30and also their was a restraining order put out
0:20:30 > 0:20:31against her for Malcolm,
0:20:31 > 0:20:34which made us feel safer
0:20:34 > 0:20:38in that we knew that she wouldn't be able to carry on
0:20:38 > 0:20:40doing what she'd been doing.
0:20:40 > 0:20:44Soon after her arrest, the woman left the area.
0:20:44 > 0:20:47Malcolm continued living in the family home until recently,
0:20:47 > 0:20:51when his declining health reached the point where he needs full-time
0:20:51 > 0:20:53- care.- Now he is in a care home,
0:20:53 > 0:20:55but he is in a lovely place,
0:20:55 > 0:20:57and he is really well looked after,
0:20:57 > 0:21:00and he does seem to be really quite happy,
0:21:00 > 0:21:03and we see him all the time, so everything is good now.
0:21:09 > 0:21:12Thieves aren't just people who break into your home
0:21:12 > 0:21:13or mug you on the street -
0:21:13 > 0:21:16some are a lot more devious than that.
0:21:16 > 0:21:20So, what can people do to avoid being deceived by somebody who seems
0:21:20 > 0:21:25friendly on the surface but is really just after their cash?
0:21:25 > 0:21:27It isn't just vulnerable people that can be targeted,
0:21:27 > 0:21:31we are all potentially open to this kind of crime.
0:21:31 > 0:21:36And it could just be that someone who pays you extra attention
0:21:36 > 0:21:37or just wants to be your friend,
0:21:37 > 0:21:39that could be the in that they need, really,
0:21:39 > 0:21:41to start this grooming process.
0:21:41 > 0:21:43They could be acquaintances,
0:21:43 > 0:21:45or somebody you've met in a community centre
0:21:45 > 0:21:47or somebody who lives in your block of flats.
0:21:47 > 0:21:48So, this is more difficult,
0:21:48 > 0:21:50because actually you have a relationship with them,
0:21:50 > 0:21:52and we, by nature, trust people.
0:21:52 > 0:21:58Confidence tricksters often start the relationships by borrowing money
0:21:58 > 0:21:59and actually paying you back
0:21:59 > 0:22:01that money to gain your trust and confidence.
0:22:01 > 0:22:05People who are trying to deceive you will try and separate you from
0:22:05 > 0:22:07friends and family members,
0:22:07 > 0:22:09because, deep down, they know that they are going to give you
0:22:09 > 0:22:11the advice to steer well clear of this individual.
0:22:11 > 0:22:15I would always advise never to lend money to anyone
0:22:15 > 0:22:17that you've only just met.
0:22:26 > 0:22:28Back down to Kingsbury,
0:22:28 > 0:22:30and the road that has a small community
0:22:30 > 0:22:32of Middle Eastern shops and restaurants.
0:22:34 > 0:22:38Seven armed men are robbing a jeweller's in broad daylight.
0:22:38 > 0:22:41They are banking on fear to keep back a crowd
0:22:41 > 0:22:43that is gathering in the street.
0:22:43 > 0:22:46Inside the jeweller's, the owner Sami and his son Mehdi,
0:22:46 > 0:22:47along with a colleague,
0:22:47 > 0:22:50have been forced to take refuge in the back office.
0:22:50 > 0:22:53Sami tries to get out, but is forced back.
0:22:53 > 0:22:55When I open up the door,
0:22:55 > 0:23:01one of these people is hitting the door with a big axe, like this.
0:23:01 > 0:23:04Sami has no choice but to stay in the office.
0:23:04 > 0:23:08The attack has now been going on for just over a minute.
0:23:08 > 0:23:11But outside, shopkeepers and locals are gathering,
0:23:11 > 0:23:13feeling the need to get involved.
0:23:13 > 0:23:16A student, Jaffar, has just joined the crowd.
0:23:16 > 0:23:20People were starting to appear from anywhere, like ordinary people,
0:23:20 > 0:23:24all kinds of ethnicity, all they wanted to do was help out.
0:23:24 > 0:23:26Local restaurant owner Haidar
0:23:26 > 0:23:30and his staff are summoning the courage to tackle the robbers.
0:23:30 > 0:23:32Most of the boys, they start shouting,
0:23:32 > 0:23:35they give us some encouragement.
0:23:35 > 0:23:37After 90 seconds ransacking the shop,
0:23:37 > 0:23:41the robbers begin their getaway on motorbikes.
0:23:41 > 0:23:44The moment they start leaving the place, to me,
0:23:44 > 0:23:46this is the best moment to get into,
0:23:46 > 0:23:50because they are not in an attacking position.
0:23:50 > 0:23:51The locals surge forward.
0:23:53 > 0:23:56When the thieves start running away, they start splitting.
0:23:56 > 0:24:00Two bikers went to the other side, and two bikers came to our side.
0:24:00 > 0:24:04Haidar grabs a trolley used to move pallets.
0:24:04 > 0:24:07I thought, if I put anything in front of the bike,
0:24:07 > 0:24:09it would stop the bike.
0:24:09 > 0:24:11But the motorbikes are escaping too quickly.
0:24:11 > 0:24:14A van driver does his bit to try and stop the robbers.
0:24:14 > 0:24:16'Oh, my God!'
0:24:16 > 0:24:18There was one van driver, as the moped was escaping,
0:24:18 > 0:24:21he turned and hit the moped guy.
0:24:21 > 0:24:23But he still managed to get away.
0:24:23 > 0:24:27Then Haidar sees his chance when a second bike heads towards him.
0:24:27 > 0:24:30The moment they jump to the other side of the kerb,
0:24:30 > 0:24:35I chase them between the cars, they came to me, and just a little push,
0:24:35 > 0:24:37they hit the kerb, and they fall off, they stop.
0:24:39 > 0:24:44The driver's leg is caught under the bike, but his passenger leaps up.
0:24:44 > 0:24:47He is trying to fight with me.
0:24:47 > 0:24:50When he saw the crowd came behind me,
0:24:50 > 0:24:54he decided to run towards the park.
0:24:55 > 0:24:58The passenger gets away, but the driver is surrounded.
0:24:59 > 0:25:01They just wanted to prevent him from leaving.
0:25:01 > 0:25:03They literally put a crate on him,
0:25:03 > 0:25:06just to hold him down so he couldn't get away.
0:25:06 > 0:25:09Within minutes, the police arrive and deal with the robber.
0:25:12 > 0:25:16Inside his jewellery shop, Sami is taking stock of what has happened,
0:25:16 > 0:25:19unaware of what is going on outside.
0:25:19 > 0:25:23In that second, I felt
0:25:23 > 0:25:26that everything's broken.
0:25:26 > 0:25:28I feel like everything is gone.
0:25:28 > 0:25:32It was so, so bad.
0:25:32 > 0:25:35But when Sami hears that one of the robbers has been caught,
0:25:35 > 0:25:38he goes outside and sees all his neighbours in the street.
0:25:40 > 0:25:43When I am coming out, and I saw the people,
0:25:43 > 0:25:45they want to help us,
0:25:45 > 0:25:47my feelings, they changed.
0:25:47 > 0:25:50From down to up.
0:25:52 > 0:25:53On the other side of the road,
0:25:53 > 0:25:56jewellery is spilled all over the pavement.
0:25:56 > 0:25:59Even though the locals could pocket it in all the commotion,
0:25:59 > 0:26:02they pick it up to return to Sami.
0:26:02 > 0:26:05We found that bike has a lot of gold.
0:26:05 > 0:26:10At that moment, I saw something, I really liked it.
0:26:10 > 0:26:12The community gathered together.
0:26:12 > 0:26:16And they start collecting all the gold.
0:26:16 > 0:26:18Witnessing that made me, like, honestly,
0:26:18 > 0:26:20it made me really happy at that moment.
0:26:20 > 0:26:24And the way people cared for Sam was amazing.
0:26:25 > 0:26:28There is an old man, he's got a very big problem with his spine,
0:26:28 > 0:26:30I know him personally,
0:26:30 > 0:26:32but he took the responsibility
0:26:32 > 0:26:35to hold that gold and to bring every single
0:26:35 > 0:26:39piece back to that man.
0:26:39 > 0:26:41His neighbours helping him in his time of need
0:26:41 > 0:26:43means the world to Sami.
0:26:43 > 0:26:49There was more than ten, 15 people, they bring the gold to me.
0:26:49 > 0:26:51I can't remember all.
0:26:51 > 0:26:55At that time, I felt...
0:26:55 > 0:27:01"I am OK. This means I am not alone, because we have these friends."
0:27:01 > 0:27:05And always I say, many thanks for them.
0:27:05 > 0:27:10By contrast, the robber was left high and dry by his friends.
0:27:14 > 0:27:16In court, he was sentenced
0:27:16 > 0:27:18to five-and-a-half years in prison for the robbery
0:27:18 > 0:27:20and other offences.
0:27:25 > 0:27:28Sami didn't want to let the attack ruin his business.
0:27:28 > 0:27:30He made his shop more secure,
0:27:30 > 0:27:32worked hard to replace the stolen jewellery,
0:27:32 > 0:27:37and a few months later, he felt he was ready to open his shop again.
0:27:37 > 0:27:40We were so scared in the beginning.
0:27:40 > 0:27:45But we saw something that is not in our mind.
0:27:45 > 0:27:49People, they buy from us more than before.
0:27:49 > 0:27:54They come and they say, "Well done, neighbour, well done."
0:27:54 > 0:27:56Good area.
0:27:58 > 0:28:00The way the locals united during the robbery
0:28:00 > 0:28:04will be remembered for a long time in Kingsbury.
0:28:04 > 0:28:08What they did for us is going to make the area safer now.
0:28:08 > 0:28:11The police came and said this to us, they were like, "What you just did,
0:28:11 > 0:28:13"that's something very special that not many do."
0:28:13 > 0:28:17And they said if something like that was to happen in every other area,
0:28:17 > 0:28:19then crime is going to get reduced so much.
0:28:26 > 0:28:27That's all for today.
0:28:27 > 0:28:30Join us next time to see some more villains getting
0:28:30 > 0:28:33their just deserts when they're caught red-handed.