0:00:02 > 0:00:05Thieves will steal our cash, our cars, our valuables -
0:00:05 > 0:00:07just about anything they can get their hands on.
0:00:09 > 0:00:12But now the police are using cutting-edge technology to catch
0:00:12 > 0:00:15- the bad guys.- We want to make sure we've got a concrete case.
0:00:15 > 0:00:17Enough evidence to convict at court.
0:00:17 > 0:00:19Local councils, shops and businesses
0:00:19 > 0:00:23are fighting crime with their own tricks and traps.
0:00:23 > 0:00:27It's just unbelievable that she thinks she can get away with this.
0:00:27 > 0:00:31And the public are using secret cameras to make sure the crooks
0:00:31 > 0:00:35- get their comeuppance.- Fair means or foul, I was going to get rid of him.
0:00:35 > 0:00:36I thought, "We've got her."
0:00:36 > 0:00:38And I was so happy!
0:00:38 > 0:00:40- SHE LAUGHS - Thank God.
0:00:40 > 0:00:44So anyone who's up to no good had better think twice -
0:00:44 > 0:00:47they might just get caught red-handed.
0:00:51 > 0:00:55Today, Dean and Leanne are puzzled when money goes missing from their
0:00:55 > 0:00:58newly formed business -
0:00:58 > 0:01:01and they're shocked when they discover who's taking it.
0:01:01 > 0:01:06I just let out this big cry, scream.
0:01:06 > 0:01:07I was just heartbroken.
0:01:10 > 0:01:13But the identity of the thief is only the start of it.
0:01:13 > 0:01:16There's another surprise in store when they find out the reason
0:01:16 > 0:01:18he's stealing the money.
0:01:19 > 0:01:22Also today, John runs an antiques centre
0:01:22 > 0:01:26protected by hi-tech security.
0:01:26 > 0:01:29He's even put up a "thieves beware" sign,
0:01:29 > 0:01:31but it's not working on this woman.
0:01:31 > 0:01:35She's come to steal, despite having a little boy with her.
0:01:35 > 0:01:37You wouldn't take a child to commit a crime.
0:01:37 > 0:01:40- It didn't make sense.- The woman takes some expensive lamps,
0:01:40 > 0:01:44but she doesn't realise the spotlight is on her.
0:01:47 > 0:01:51Also later, this innocent-looking young man is responsible for a spate
0:01:51 > 0:01:53of thefts in Hull.
0:01:53 > 0:01:55Robert's pet store and its collection for sick
0:01:55 > 0:01:59and abandoned animals is the thief's next target.
0:01:59 > 0:02:01I was absolutely furious.
0:02:01 > 0:02:05Atrocious thing to do and this man had made a habit out of doing it.
0:02:10 > 0:02:12There's a well-known saying,
0:02:12 > 0:02:14keep your friends close, but your enemies closer.
0:02:15 > 0:02:18But sometimes they can be one and the same thing.
0:02:18 > 0:02:22When a friend, someone you trust, lets you down.
0:02:29 > 0:02:32In the village of Monkton near Pembroke in Wales,
0:02:32 > 0:02:35there's a sports and social club that's recently been rescued from
0:02:35 > 0:02:39demolition and restored to its former glory by married couple
0:02:39 > 0:02:40Dean and Leanne.
0:02:41 > 0:02:45They wed in 2014 and were happy, apart from one thing.
0:02:46 > 0:02:50Dean's job as a health and safety consultant meant he had to travel
0:02:50 > 0:02:53away from home for months at a time.
0:02:53 > 0:02:56Every job seemed to be further and further away.
0:02:56 > 0:02:59I didn't want to go away, she didn't want me to go away.
0:02:59 > 0:03:02They started looking for a local business that could provide enough
0:03:02 > 0:03:04income for Dean to stay at home.
0:03:04 > 0:03:06Then he got a tip-off from his dad.
0:03:06 > 0:03:11We went to a friend of his who's a trustee of the football club
0:03:11 > 0:03:15and they explained that, you know, the clubhouse wasn't getting used,
0:03:15 > 0:03:18it was run-down, it needed a lot of maintenance.
0:03:18 > 0:03:22The Monkton Swifts Social Club was in such a bad state financially,
0:03:22 > 0:03:25it was on the way to being knocked down and replaced with housing,
0:03:25 > 0:03:27but Dean had different ideas.
0:03:28 > 0:03:32Dean came home and he said, "I've got something to tell you."
0:03:32 > 0:03:35I said, "OK. What's that then?"
0:03:35 > 0:03:37He said, "I have just bought a pub."
0:03:37 > 0:03:40- I went, "Pardon?"- Being a Monkton boy, growing up in Monkton,
0:03:40 > 0:03:43this is my childhood, you know, it's...
0:03:43 > 0:03:46Anyone who grew up in Monkton will say Monkton Swifts is a huge part of
0:03:46 > 0:03:48- their childhood. - So I agreed and I said,
0:03:48 > 0:03:52"On your head be it if this goes Pete Tong!"
0:03:52 > 0:03:54I could never let this club fall to the ground.
0:03:54 > 0:03:57It's too big a part of the community to let it fall down.
0:03:57 > 0:04:01Restoring the derelict club was no easy task.
0:04:01 > 0:04:05Dean, his dad and builder friends put in hundreds of hours of unpaid
0:04:05 > 0:04:07work in their free time.
0:04:07 > 0:04:08Along the way,
0:04:08 > 0:04:11Dean recruited a local young man to help with the labouring.
0:04:12 > 0:04:16He'd previously worked for a friend of mine as a labourer and he gave
0:04:16 > 0:04:19a good feedback, so we thought, "Yeah, we'll give him a shot."
0:04:19 > 0:04:24He became a big part of our work family and my home life as well.
0:04:24 > 0:04:27The whole family sort of said, "You know,
0:04:27 > 0:04:30"he's a guy maybe you want to look to once the bar is open."
0:04:31 > 0:04:34They decided to give their new friend a job in the club.
0:04:35 > 0:04:39When it opened, everything seemed to be going well, until Dean and Leanne
0:04:39 > 0:04:43began to suspect they might have a thief in their midst.
0:04:47 > 0:04:50It's a weekday in January and a month after opening the club,
0:04:50 > 0:04:55the couple start to notice their accounts don't quite add up.
0:04:55 > 0:04:57Some weeks it might just be £40.
0:04:57 > 0:04:59- Other weeks it might be £20. - So I thought,
0:04:59 > 0:05:02"Maybe I've miscalculated, maybe I've miscounted.
0:05:02 > 0:05:04"I've never done this before."
0:05:05 > 0:05:06A few weeks later,
0:05:06 > 0:05:09Dean gets a visit from the police on a totally unrelated matter.
0:05:10 > 0:05:14The officers ask to look at footage from the club's exterior security
0:05:14 > 0:05:18cameras because they might have captured a car passing the club that
0:05:18 > 0:05:20the police are interested in.
0:05:20 > 0:05:23We've got fantastic CCTV coverage of the building
0:05:23 > 0:05:24and all its surroundings.
0:05:24 > 0:05:28Basically, 16 different screens come up on one screen,
0:05:28 > 0:05:31so while we were looking, I couldn't help noticing in the corner of my
0:05:31 > 0:05:35eye that the room where we keep all our money kept coming on.
0:05:36 > 0:05:40The camera that faces the room where money is kept only records when it
0:05:40 > 0:05:41senses motion
0:05:41 > 0:05:45and the amount of times it was triggered raises Dean's interest.
0:05:46 > 0:05:47After the police go,
0:05:47 > 0:05:51he flicks through the footage again and sees that the young man he'd
0:05:51 > 0:05:54employed had visited the room several times.
0:05:56 > 0:05:57That raised my curiosity a little bit,
0:05:57 > 0:06:01but I just thought, "There'll be a good reason for that. I trust him
0:06:01 > 0:06:05"and when I get round to speaking to him he'll have a good explanation."
0:06:06 > 0:06:09Nothing more happens until a few weeks later.
0:06:09 > 0:06:12Leanne is at the club to host one of her regular bingo evenings.
0:06:13 > 0:06:18As I went into the store room to get the bingo machine, books etc,
0:06:18 > 0:06:20I realised that the money was missing.
0:06:20 > 0:06:23More than £500 of their bingo money
0:06:23 > 0:06:26and all the staff's tips had vanished.
0:06:26 > 0:06:27Leanne asks Dean to come in.
0:06:28 > 0:06:31I drove up to the club and I had a look round and we contacted
0:06:31 > 0:06:34the manager and she said, "No, not touched it."
0:06:34 > 0:06:37The young man had been on shift earlier in the day.
0:06:37 > 0:06:41Dean looks back at the CCTV recording and this is what he sees.
0:06:43 > 0:06:46Once again the camera records the man going back and forth
0:06:46 > 0:06:47to the cash room.
0:06:49 > 0:06:51He pulls the door shut behind him.
0:06:52 > 0:06:55Frustratingly, Dean can't see what he's doing inside.
0:06:56 > 0:06:59But then this one time he pulls the door closed
0:06:59 > 0:07:02but it doesn't quite close.
0:07:02 > 0:07:04There's just enough of a gap to see what's going on.
0:07:05 > 0:07:09The man reaches up to a top shelf on the left-hand side and the only two
0:07:09 > 0:07:13things kept on the shelf are the containers for the staff's tips
0:07:13 > 0:07:16and the bingo money. It comes as a shock to Dean.
0:07:18 > 0:07:20I'm thinking, "How am I going to deal with this?"
0:07:20 > 0:07:24Yeah, I was a bit crushed cos I really liked the guy, you know?
0:07:25 > 0:07:30So I just went into the car and I drove up to his house
0:07:30 > 0:07:31and spoke to him.
0:07:31 > 0:07:35Dean's hoping his so-called friend has a good explanation.
0:07:36 > 0:07:40He started off saying, "Oh, I owe some bad people money," all this,
0:07:40 > 0:07:41all that, which just annoyed me even more.
0:07:41 > 0:07:44So I said, "No, you just ask me for the money and I would have given it
0:07:44 > 0:07:48- "to you."- Although the man has let him down,
0:07:48 > 0:07:49Dean generously offers him a chance
0:07:49 > 0:07:51to make amends.
0:07:51 > 0:07:55I thought, "He's 21 years old, if I go to the police now,
0:07:55 > 0:07:58"that's it, he's got a record, his life's going to change."
0:07:58 > 0:08:00And I didn't want that to happen, so I said,
0:08:00 > 0:08:03"Right, you pay me every penny back,
0:08:03 > 0:08:04"and then we'll leave it at that,"
0:08:04 > 0:08:07to which he agreed and he said, "Yeah, I will."
0:08:07 > 0:08:09Dean tells the man he's fired,
0:08:09 > 0:08:12but decides he won't reveal to anyone outside the club
0:08:12 > 0:08:16the reason why. They set a deadline for the repayment and Dean
0:08:16 > 0:08:18goes back to the club and breaks the news to Leanne.
0:08:20 > 0:08:25I just let out this big cry, scream.
0:08:25 > 0:08:27I was just heartbroken.
0:08:27 > 0:08:30I'd invited this boy into my home,
0:08:30 > 0:08:32into my family's life,
0:08:32 > 0:08:35tried to do good by him, be a good friend,
0:08:35 > 0:08:40and I just couldn't believe that it was him and I was just floored.
0:08:41 > 0:08:45I think what hurt the most was the fact that he didn't just steal
0:08:45 > 0:08:46from my company,
0:08:46 > 0:08:49he stole from his colleagues that he was in this venture with,
0:08:49 > 0:08:52working side by side every day, working hard,
0:08:52 > 0:08:54and for him to take that,
0:08:54 > 0:08:57that's probably what makes me the most angriest.
0:08:57 > 0:09:01Over the following weeks, Dean and Leanne and become more distraught
0:09:01 > 0:09:03because the man doesn't follow through on his promise
0:09:03 > 0:09:05to pay them back.
0:09:05 > 0:09:08Dean gives him further chances, to no avail.
0:09:08 > 0:09:11The couple eventually decide to go to the police.
0:09:11 > 0:09:13And when officers arrest the man,
0:09:13 > 0:09:16he finally explains why he's been stealing.
0:09:16 > 0:09:19He's just come out and said, "Yes, I did take it,
0:09:19 > 0:09:22"I was addicted to the gambling machines and
0:09:22 > 0:09:26"slowly I was taking it bit by bit and putting it in the machines."
0:09:27 > 0:09:30The man is charged with theft and decides to plead guilty.
0:09:35 > 0:09:40In court, the magistrate sentenced him to 120 hours of unpaid work
0:09:40 > 0:09:44and ordered him to pay back the £520 he stole
0:09:44 > 0:09:46from the club on the bingo day,
0:09:46 > 0:09:48plus further costs and charges.
0:09:53 > 0:09:56The conviction marked the end of this whole unfortunate episode
0:09:56 > 0:09:59for Dean and Leanne and they hope it acts as a wake-up call
0:09:59 > 0:10:02- for their former friend. - When you've got an addiction,
0:10:02 > 0:10:05whether it be gambling or anything else,
0:10:05 > 0:10:07you forget the knock-on effect of it, you know,
0:10:07 > 0:10:10and I genuinely believe he didn't do anything to deliberately set out to
0:10:10 > 0:10:12hurt me or my wife.
0:10:12 > 0:10:15He's just tied up in an addiction that, you know,
0:10:15 > 0:10:16if he doesn't get it under control,
0:10:16 > 0:10:19it'll plague him for the rest of his life.
0:10:19 > 0:10:22The couple are now fully focused on making the club a success.
0:10:23 > 0:10:25We just have a blast.
0:10:25 > 0:10:27We have a really good time behind the bar.
0:10:27 > 0:10:31We love all the people that come here and choose to have their day
0:10:31 > 0:10:35- with us.- This year we're putting all the money we make back in,
0:10:35 > 0:10:37so we're upgrading things,
0:10:37 > 0:10:41we're investing some money now to do a beer garden and, yeah,
0:10:41 > 0:10:43we're really excited for the future. I think it's going to be
0:10:43 > 0:10:45a good journey.
0:10:54 > 0:10:55It's Easter time
0:10:55 > 0:10:57and at a market in this town square
0:10:57 > 0:11:00a group of young men egg each other on
0:11:00 > 0:11:03to steal a giant wooden chicken which has been put out as part of
0:11:03 > 0:11:04the celebrations.
0:11:05 > 0:11:08But the bulky bird is hard to steer from the rear
0:11:08 > 0:11:11and their chicken run ends up in a bit of a flap.
0:11:14 > 0:11:17They try taking flight in the other direction
0:11:17 > 0:11:20but, as we all know, chickens can't really fly.
0:11:24 > 0:11:28Amazingly, they still don't give up their attempt to steal this chunky
0:11:28 > 0:11:33chicken. One of them tries slowly walking it away while locals look on
0:11:33 > 0:11:38unimpressed. And once again he ends up with egg on his face.
0:11:41 > 0:11:45Eventually the gang realise they'd run out of cluck and go home.
0:11:45 > 0:11:48But because they've been caught on CCTV,
0:11:48 > 0:11:51their bird-brained behaviour soon comes home to roost
0:11:51 > 0:11:54and the police catch up with them.
0:11:54 > 0:11:57They must now regret their little hen party that fell "fowl"
0:11:57 > 0:11:58of the law.
0:12:07 > 0:12:10An antiques centre has been suffering from thefts,
0:12:10 > 0:12:13so they have installed a high-quality security system...
0:12:14 > 0:12:17..though nobody's expecting any trouble from this woman,
0:12:17 > 0:12:19who's walking around with a young boy.
0:12:20 > 0:12:23But she's about to set him a very bad example.
0:12:32 > 0:12:34In the town of Bridgnorth, Shropshire,
0:12:34 > 0:12:36John runs an antique business.
0:12:36 > 0:12:39He's been in the trade for 47 years.
0:12:39 > 0:12:42His career began when, as a youngster,
0:12:42 > 0:12:45he and his brother were asked by their mother to get rid of some
0:12:45 > 0:12:48paintings that were cluttering up the family's garage.
0:12:48 > 0:12:49There was a great big painting.
0:12:49 > 0:12:53We thought it was a reproduction because it was painted on hardboard.
0:12:53 > 0:12:55We phoned up a couple of local art dealers.
0:12:55 > 0:12:59Some lady came along and she offered us £500 for it.
0:12:59 > 0:13:02And we thought, "This antiques business is really easy."
0:13:02 > 0:13:03And we were very, very happy.
0:13:03 > 0:13:06Until we found out that less than 12 months later it was sold in
0:13:06 > 0:13:09Sotheby's for 32 grand, cos it was the original.
0:13:10 > 0:13:12We got that one wrong!
0:13:12 > 0:13:14So... But we thought, "Yeah, the antiques business
0:13:14 > 0:13:17"is somewhere to go," so we started dabbling a little bit.
0:13:17 > 0:13:19Nearly half a century later,
0:13:19 > 0:13:24John runs an antiques centre that allows 34 separate dealers to sell
0:13:24 > 0:13:26their goods, all under one roof.
0:13:26 > 0:13:30It makes it a very good, interesting collection of things.
0:13:30 > 0:13:33This amount of stuff in one place you don't see very often.
0:13:34 > 0:13:36But recently the business has been attracting
0:13:36 > 0:13:38the wrong sort of attention.
0:13:39 > 0:13:42We've had two serious break-ins
0:13:42 > 0:13:45and a couple of instances of shoplifting.
0:13:45 > 0:13:48We've lost a couple of dealers in the past because things have been
0:13:48 > 0:13:52stolen and it has been too expensive for them.
0:13:52 > 0:13:54To protect the expensive antiques,
0:13:54 > 0:13:57John has invested in some 21st-century technology.
0:13:57 > 0:14:00As well as bars and roller shutters on the windows,
0:14:00 > 0:14:05he's added special alarms and high-definition security cameras.
0:14:05 > 0:14:06It's our responsibility, if you like,
0:14:06 > 0:14:09to do everything that we can to keep them safe.
0:14:09 > 0:14:12And the antiques centre's new security measures are soon
0:14:12 > 0:14:16put to the test by yet another visit from a thief,
0:14:16 > 0:14:19someone who to look at you'd never suspect.
0:14:22 > 0:14:25It's lunchtime on a weekday in summer.
0:14:25 > 0:14:27The antiques centre is open to the public
0:14:27 > 0:14:28and its cameras are running...
0:14:30 > 0:14:32..when a young woman with a little boy comes in.
0:14:34 > 0:14:36She's carrying several bags
0:14:36 > 0:14:39and spends the next few minutes browsing.
0:14:40 > 0:14:42Nothing seems to take her fancy...
0:14:43 > 0:14:46..but then her attention's drawn to two sculptural table lamps.
0:14:49 > 0:14:52They looked as if they were made out of large industrial bolts welded
0:14:52 > 0:14:55together in a human form,
0:14:55 > 0:14:57so they were very unusual lamps indeed.
0:14:58 > 0:15:00After waiting for the coast to clear,
0:15:00 > 0:15:03the woman steps behind the display cabinets,
0:15:03 > 0:15:06right past a sign saying "thieves beware".
0:15:08 > 0:15:11The boy, maybe thinking she's playing a game of hide and seek,
0:15:11 > 0:15:13joins her.
0:15:13 > 0:15:16But what she's actually doing is unplugging the lamps
0:15:16 > 0:15:19from the extension lead they're attached to.
0:15:19 > 0:15:22Crouched down, she waits for another customer to pass
0:15:22 > 0:15:24before coming back out.
0:15:27 > 0:15:30With other people constantly coming in and out of the room,
0:15:30 > 0:15:33she has to wait another ten minutes before she's alone with the lamps.
0:15:34 > 0:15:38Then, when no-one is looking, she gathers up the power cables,
0:15:38 > 0:15:41picks up one of the lamps and then the other.
0:15:41 > 0:15:44They're worth £280.
0:15:46 > 0:15:49The woman goes off, lamps in hand, to the ladies' toilet.
0:15:51 > 0:15:55And when she reappears moments later, the lamps have disappeared.
0:15:55 > 0:15:57But as she walks out of the store
0:15:57 > 0:16:01it's noticeable those bags she's carrying...
0:16:01 > 0:16:04are looking a lot bulkier than they were earlier.
0:16:07 > 0:16:08It's a couple of days later
0:16:08 > 0:16:11before it's discovered the lamps are missing.
0:16:11 > 0:16:12One of our stallholders came in and said,
0:16:12 > 0:16:16"Oh, have you sold my big lamps? They're not on me sales sheet."
0:16:16 > 0:16:18So we looked at it and no, we hadn't sold them.
0:16:18 > 0:16:21Realising the lamps have disappeared,
0:16:21 > 0:16:24John decides they need to review the security footage.
0:16:24 > 0:16:27He enlists the help of Becky, who works in the store.
0:16:27 > 0:16:30She's the one who understands how to get things out of our DVD.
0:16:31 > 0:16:35What we did then is jump through the CCTV by the hour.
0:16:35 > 0:16:39So, you'd say, "OK, well, they're there, there, there... Oh, gone."
0:16:39 > 0:16:42Watched that hour's worth of CCTV to track down where they are.
0:16:44 > 0:16:48When they spot this young mum on the CCTV around that time,
0:16:48 > 0:16:52they're certainly not expecting her to be the culprit.
0:16:52 > 0:16:54Because she'd got a little boy with her,
0:16:54 > 0:16:56she really didn't look like the sort of person who...
0:16:56 > 0:16:59You wouldn't take a child to commit a crime.
0:16:59 > 0:17:00It didn't make sense.
0:17:00 > 0:17:02It's not until you actually see her do it that you think,
0:17:02 > 0:17:05"Damn, that's cheeky. I can't believe you actually did that."
0:17:05 > 0:17:07Just horror, really, that you think,
0:17:07 > 0:17:10"What's the kid going to learn from this?"
0:17:10 > 0:17:12After reporting the crime,
0:17:12 > 0:17:16John and Becky start searching for a perfect freeze-frame of the woman to
0:17:16 > 0:17:18send to the police.
0:17:18 > 0:17:22But then something happens that gives them an even bigger shock.
0:17:22 > 0:17:25We've literally got it frozen on this woman's face thinking,
0:17:25 > 0:17:27"Yeah, that would be a good freeze picture,"
0:17:27 > 0:17:32- and she walked in.- And Rebecca suddenly just turned to me and said,
0:17:32 > 0:17:33"That's her."
0:17:34 > 0:17:36And I thought, looked at the camera,
0:17:36 > 0:17:38and I looked at the girl that had just walked in and said hello to us.
0:17:38 > 0:17:43Carrying the same carrier bags and things that she had on the day
0:17:43 > 0:17:45that she stole these items as well.
0:17:45 > 0:17:46So I went over to her and said,
0:17:46 > 0:17:49"Excuse me, but I think I need to have a word."
0:17:49 > 0:17:51And she just stared at me blankly.
0:17:51 > 0:17:54And I said, "This is you on the TV."
0:17:54 > 0:17:56"Eh?"
0:17:56 > 0:17:58And I said, "I think I need to ask you to leave.
0:17:58 > 0:18:00"We've reported the matter to the police."
0:18:00 > 0:18:03There's nothing else I could do. I couldn't arrest her.
0:18:03 > 0:18:04Short of physically restraining her,
0:18:04 > 0:18:07they feel they have to let the woman go.
0:18:07 > 0:18:10But they aren't going to let her get away with the crime.
0:18:10 > 0:18:12They have high-quality images of her.
0:18:12 > 0:18:14And after sending them to the police,
0:18:14 > 0:18:17John and Becky put them on their social media page.
0:18:17 > 0:18:19There's an immediate reaction.
0:18:19 > 0:18:22Within about ten minutes I had a response.
0:18:22 > 0:18:26First one that gave me her name, then another and another.
0:18:26 > 0:18:31I think I got 58 messages back within the first day.
0:18:31 > 0:18:34They pass the information onto the police,
0:18:34 > 0:18:38who go round to the woman's address and arrest her.
0:18:38 > 0:18:40By the time the police had got there, the lamps had been sold.
0:18:42 > 0:18:43So we didn't get them back.
0:18:43 > 0:18:44It happens.
0:18:44 > 0:18:46But at least she won't be coming back again.
0:18:46 > 0:18:49But she was going to court.
0:18:52 > 0:18:54The woman pleaded guilty to the offence
0:18:54 > 0:18:57and to four other counts of shoplifting.
0:18:57 > 0:18:59She was ordered to pay compensation
0:18:59 > 0:19:02and told to attend a drug rehabilitation course.
0:19:07 > 0:19:09In the time since the lamps were stolen,
0:19:09 > 0:19:12there has been no more shoplifting at the antiques centre.
0:19:13 > 0:19:15All of the extra security features and everything else
0:19:15 > 0:19:18that we've put in, it's helping and it's working.
0:19:18 > 0:19:23That's all we can ask for, is that we can roll on and just keep moving.
0:19:24 > 0:19:27And although John's in his 47th year selling antiques,
0:19:27 > 0:19:31he's not intending to stop any time soon.
0:19:31 > 0:19:34I'm not going to let things like this get in the way of me enjoying
0:19:34 > 0:19:36my job. I'm just going to keep doing it.
0:19:36 > 0:19:38They're going to have to carry me out in a box.
0:19:45 > 0:19:48It must be very frustrating recognising someone you think's
0:19:48 > 0:19:49committed a crime against you,
0:19:49 > 0:19:52but feeling unable to do anything about it.
0:19:53 > 0:19:55But are there are things you can do?
0:19:55 > 0:19:56As a member of the public,
0:19:56 > 0:19:59we all have a responsibility to reduce crime and
0:19:59 > 0:20:02we all have a responsibility to help the police in doing their work.
0:20:02 > 0:20:03As a member of the public,
0:20:03 > 0:20:05you can arrest somebody if they're committing
0:20:05 > 0:20:08an offence there and then, and hold them until a police officer arrives.
0:20:08 > 0:20:11Your priority has got to be about your own personal safety
0:20:11 > 0:20:13and potentially safety of other people.
0:20:13 > 0:20:15If you have to use force whilst making a citizen's
0:20:15 > 0:20:20arrest, you must only use the amount of force that's necessary
0:20:20 > 0:20:23and it has to be proportionate and justified,
0:20:23 > 0:20:25which is the same for police officers making arrests.
0:20:25 > 0:20:29You need to inform the person you're arresting that you're arresting
0:20:29 > 0:20:32them and what for, in your belief, what offence for.
0:20:32 > 0:20:35This needs to be done at the earliest opportunity.
0:20:35 > 0:20:38Try and maintain their position until the police arrive
0:20:38 > 0:20:42and hand that individual over to the police at the earliest opportunity.
0:20:42 > 0:20:43If that isn't achievable,
0:20:43 > 0:20:46then the next best step would be to take them to a police station,
0:20:46 > 0:20:48but this would only be as a very last resort.
0:20:53 > 0:20:56In a pet shop, this man looks like he wants to have a bite of the doggy
0:20:56 > 0:20:57snacks on the counter.
0:20:59 > 0:21:03What he's really after is this charity tin for animals.
0:21:05 > 0:21:07But he might have bitten off more than he can chew.
0:21:15 > 0:21:17In Hull city centre,
0:21:17 > 0:21:19Thearne Pet Food Store is a family-run business
0:21:19 > 0:21:23that has been trading for over 70 years.
0:21:23 > 0:21:27When he was just five, Robert started helping out in the store.
0:21:27 > 0:21:28Now he owns it.
0:21:30 > 0:21:35It was started by my grandma in the Second World War and when my dad was
0:21:35 > 0:21:38demobbed he took it on and then he passed it on to me.
0:21:40 > 0:21:43The pet shop's manager, Janine, is also long-serving.
0:21:43 > 0:21:46She's been at the store for 34 years.
0:21:46 > 0:21:50I came at 14 as a Saturday girl and I've been here ever since.
0:21:50 > 0:21:52We get a lot of lovely people.
0:21:52 > 0:21:55It's nice, it's a nice environment to work in.
0:21:55 > 0:21:58The shop has always had lots of collection boxes
0:21:58 > 0:21:59for animal charities.
0:22:01 > 0:22:03I think when you make money out of the pet trade,
0:22:03 > 0:22:05you should be putting something back in as well.
0:22:06 > 0:22:08One of the main charities they support
0:22:08 > 0:22:11is the Hull Animal Welfare Trust,
0:22:11 > 0:22:14which cares for and rehomes rescued or abandoned animals.
0:22:16 > 0:22:18Sue Sewell is the charity's chairwoman.
0:22:20 > 0:22:25We pride ourselves on never closing the door to any animal in need.
0:22:25 > 0:22:28We've had animals that have come in that have been stabbed.
0:22:28 > 0:22:30We've had animals that have been cigarette burned.
0:22:30 > 0:22:36We have some upsetting cases, but when we home a dog, a cat, a rabbit,
0:22:36 > 0:22:40we're absolutely dancing in the streets cos we're so happy about it.
0:22:41 > 0:22:44The trust was established in 1991.
0:22:44 > 0:22:47It finds homes for around 1,000 animals each year.
0:22:48 > 0:22:52We do rely on the general public totally.
0:22:52 > 0:22:54We have no funding whatsoever.
0:22:54 > 0:22:57Much of the money they raise is from donations people
0:22:57 > 0:22:59put in the charity's collection boxes.
0:23:00 > 0:23:06We accrue thousands of pounds from that, so whatever money is there,
0:23:06 > 0:23:09large or small, we are grateful of all of that.
0:23:10 > 0:23:14But the charity and Thearne's Store are about to suffer at the hands of
0:23:14 > 0:23:17someone who seems far from being an animal lover.
0:23:21 > 0:23:25It's 9:30am on a weekday in the summer and the store's just opened.
0:23:25 > 0:23:29Robert's away on holiday, so Janine's in charge.
0:23:29 > 0:23:31There was two members of staff, myself and another girl,
0:23:31 > 0:23:33so she was cleaning out the animals,
0:23:33 > 0:23:36you know, checking the fish and making sure they are all healthy.
0:23:36 > 0:23:37I was on the till.
0:23:37 > 0:23:40The shop security cameras are running as usual
0:23:40 > 0:23:42when they pick up this young man walking in.
0:23:45 > 0:23:47He heads to the back of the store.
0:23:49 > 0:23:53I didn't think he was suspicious, I didn't have any reason to watch.
0:23:53 > 0:23:56The man spends a few minutes looking at the fish tanks
0:23:56 > 0:23:58at the end of the store.
0:23:58 > 0:24:01But he's not really interested in the fish.
0:24:01 > 0:24:03He's actually angling for something else.
0:24:05 > 0:24:09Janine has been busy with another customer at the till.
0:24:09 > 0:24:13When that customer leaves, the young man ambles towards the door.
0:24:13 > 0:24:14And he just walked past me.
0:24:16 > 0:24:18I thought he'd gone out the door.
0:24:18 > 0:24:22But he hasn't. He stops and pretends to sniff at a doggy treat.
0:24:22 > 0:24:24But what he's really sniffing out...
0:24:25 > 0:24:28..is the charity collection tin for Hull Animal Welfare
0:24:28 > 0:24:30that's chained to the counter.
0:24:30 > 0:24:33He taps it to see if there's any money in there...
0:24:33 > 0:24:37pushes the door open ready for a quick escape...
0:24:37 > 0:24:39then rips the tin away from its moorings...
0:24:41 > 0:24:43..and runs off at full speed.
0:24:45 > 0:24:46Janine's had no time to react.
0:24:48 > 0:24:51I heard this, like, yanking noise, pulling the chain.
0:24:51 > 0:24:52Within seconds it had gone.
0:24:54 > 0:24:56It was just like shock.
0:24:56 > 0:24:58You know you think, "Has that just happened?!"
0:24:58 > 0:25:01And I just said to one of the guys, I said, "He's took the charity box."
0:25:01 > 0:25:03And I said, "Just I'll go next door, use their radio."
0:25:04 > 0:25:08The shop next door has a hand-held radio that allows Janine to alert a
0:25:08 > 0:25:11local organisation called HullBID -
0:25:11 > 0:25:14Hull Business Improvement District.
0:25:14 > 0:25:17It's jointly funded by all the businesses in the city
0:25:17 > 0:25:20and was set up to help protect them against thieves.
0:25:20 > 0:25:24If we have any problems, they will come, they'll help us out.
0:25:24 > 0:25:27And they came within ten minutes.
0:25:27 > 0:25:31The store's staff give the men from the organisation a copy of the CCTV
0:25:31 > 0:25:35to take away, to see if anyone can identify the thief,
0:25:35 > 0:25:37and they also report the crime to the police.
0:25:37 > 0:25:40Janine doesn't know how much money was in the tin
0:25:40 > 0:25:41when the man stole it.
0:25:41 > 0:25:46Maybe it was three quarters full, maybe £30, £35, maybe.
0:25:46 > 0:25:49It's the principle that bothers her most.
0:25:49 > 0:25:52Customers will always put their odd pennies in or anything like that.
0:25:52 > 0:25:54They're charity tins, that's what they're there for,
0:25:54 > 0:25:56to raise money for charity,
0:25:56 > 0:26:00and to do that is pretty disgusting, I was disgusted, to be fair.
0:26:01 > 0:26:05When Robert hears about the theft he is appalled but hopeful that the
0:26:05 > 0:26:07thief will be tracked down.
0:26:07 > 0:26:10All of the shops in Hull, we're all working together,
0:26:10 > 0:26:11we all share information.
0:26:11 > 0:26:15We've all got CCTV and there's CCTV on the streets.
0:26:15 > 0:26:17We work very closely with the police.
0:26:17 > 0:26:21So whoever is regularly shoplifting, they will always get caught.
0:26:21 > 0:26:25Luckily the footage the store has given to the HullBID team has some
0:26:25 > 0:26:27clear images of the crook's face.
0:26:28 > 0:26:29Once they'd looked at it,
0:26:29 > 0:26:32they identified him more or less straightaway.
0:26:32 > 0:26:35In the past fortnight there's been a series of charity-tin thefts in
0:26:35 > 0:26:41Hull and CCTV from other shops reveals this man is responsible.
0:26:41 > 0:26:43It's really an atrocious thing to do
0:26:43 > 0:26:46and this man had made a habit out of doing it.
0:26:46 > 0:26:50The thief's face is circulated around town and a few days later
0:26:50 > 0:26:53he's tracked down by the police and arrested.
0:26:53 > 0:26:55With such clear video evidence against him,
0:26:55 > 0:26:58the man realises he's bang to rights.
0:26:58 > 0:27:01The money will never get returned, but it's quite pleasing to know they
0:27:01 > 0:27:03will get stopped from doing it to somebody else.
0:27:05 > 0:27:10In court the 21-year-old man pleaded guilty to ten counts of theft,
0:27:10 > 0:27:12to possessing a bladed article
0:27:12 > 0:27:14and to breaking bail conditions.
0:27:14 > 0:27:17He was sentenced to 46 weeks in prison.
0:27:23 > 0:27:25Back at the pet food store,
0:27:25 > 0:27:28they haven't let the incident stop them from keeping the charity
0:27:28 > 0:27:29collection boxes on display.
0:27:31 > 0:27:33For all the people that do things like that,
0:27:33 > 0:27:36there's a lot more nicer people that come into the shop and that's what
0:27:36 > 0:27:38keeps the shop ticking over.
0:27:38 > 0:27:42You know, hopefully we can carry on helping and supporting the local
0:27:42 > 0:27:44charities for a long time in the future and I know our customers
0:27:44 > 0:27:46are going to do that as well.
0:27:46 > 0:27:50Robert personally replaced the money that Hull Animal Welfare
0:27:50 > 0:27:54had lost due to the theft and their charity tin still has pride of
0:27:54 > 0:27:55place in his store.
0:27:55 > 0:27:58There's lots of people that have supported us from the beginning
0:27:58 > 0:28:03and we're praying that everybody still keeps on supporting us,
0:28:03 > 0:28:05to keep us helping more animals.
0:28:11 > 0:28:12That's all for today.
0:28:12 > 0:28:14You've seen just a few of the thousands of criminals
0:28:14 > 0:28:17who are captured on camera every year.
0:28:17 > 0:28:20Join us next time to see more villains
0:28:20 > 0:28:21who have been caught red-handed.