0:00:02 > 0:00:03SIREN
0:00:03 > 0:00:07There are 700,000 burglaries in the UK every year.
0:00:21 > 0:00:24But right across the country dedicated police teams
0:00:24 > 0:00:26are on the offensive,
0:00:26 > 0:00:30waging war against the criminals who steal from local homeowners.
0:00:30 > 0:00:34Police! Open the door otherwise entry's going to have to be forced.
0:00:35 > 0:00:38For the victims of these crimes it can take months,
0:00:38 > 0:00:41even years to come to terms with what's happened.
0:00:41 > 0:00:45The fact that they've so brazenly done it as well. Very angry.
0:00:45 > 0:00:48But, in this series, we're about to show them and you
0:00:48 > 0:00:51how we can all beat the burglars.
0:00:51 > 0:00:53This is Crime Scene Rescue.
0:00:59 > 0:01:03Coming up, we meet Sue and Jim, whose lives have been torn apart
0:01:03 > 0:01:06after treasured family possessions were stolen.
0:01:06 > 0:01:09You just hope one day it happens to them.
0:01:09 > 0:01:11For Sue, in particular, it couldn't have come at a more
0:01:11 > 0:01:15heartbreaking time following the recent death of her mother.
0:01:18 > 0:01:21And, while the police try to solve this appalling crime,
0:01:21 > 0:01:26I take on the immense task of not only making their home more secure,
0:01:26 > 0:01:29but hopefully putting a little happiness back.
0:01:29 > 0:01:33- Is that all right?- Oh, thank you. - That's all right.- That's lovely.
0:01:36 > 0:01:38"West Yorkshire Police, what's the emergency?"
0:01:41 > 0:01:43Has it just happened now?
0:01:44 > 0:01:47With a burglary happening around every 18 minutes,
0:01:47 > 0:01:50West Yorkshire Police are a busy force.
0:01:52 > 0:01:55It's 7pm on a cold Thursday night in Leeds
0:01:55 > 0:01:59and, in the police control room, a break-in has been reported.
0:01:59 > 0:02:01"How have they got into your property?"
0:02:03 > 0:02:07West Yorkshire's police response teams are always ready for action.
0:02:07 > 0:02:09What have they taken?
0:02:13 > 0:02:16A few miles from the city centre, I've arrived at the crime scene
0:02:16 > 0:02:20for a quick update with PC Rob Quinn, before heading inside.
0:02:20 > 0:02:23Hello. I'm Rav. How are you doing? Are you all right?
0:02:23 > 0:02:26Are you all right if we come in?
0:02:24 > 0:02:26Yeah, yeah.
0:02:26 > 0:02:29I understand it's a very, very difficult time for you at the moment.
0:02:29 > 0:02:32- Yes.- Are you all right just to say what happened?
0:02:32 > 0:02:34I finished work quite early today
0:02:34 > 0:02:38and so I got home about half past two. Sue were out with her dad,
0:02:38 > 0:02:42and I left at half three - a game of snooker, as you do on a Thursday.
0:02:42 > 0:02:44Yeah.
0:02:44 > 0:02:49The next thing Sue rings me because... Well, the chain's on the door which is this one.
0:02:49 > 0:02:55I says, "Right. Stay where you are. Do not go in. Something's happened."
0:02:55 > 0:02:58I hoped to catch them in the act, but I just saw all the damage,
0:02:58 > 0:03:00everything smashed, as you can see.
0:03:00 > 0:03:02Is this the room, James?
0:03:02 > 0:03:05Yeah. We think over the back fence.
0:03:06 > 0:03:08Oh, James! I've just seen your window.
0:03:08 > 0:03:12So they've smashed that pane in. The glass is all over the place.
0:03:12 > 0:03:15Yeah. And they've smashed the pane at the side of the other door.
0:03:17 > 0:03:19I think Sue may have disturbed them
0:03:19 > 0:03:22because they haven't ransacked everything,
0:03:22 > 0:03:24just sort of one half of the house.
0:03:24 > 0:03:26Have you noticed if anything's been taken?
0:03:26 > 0:03:30Oh, yeah. Well, we had a laptop there, which everybody's got now.
0:03:32 > 0:03:37- Right. Her mum died recently which...- It's irreplaceable.
0:03:37 > 0:03:38Exactly.
0:03:42 > 0:03:46Sue's laptop and camera have been stolen, but even more devastating
0:03:46 > 0:03:48is the loss of a box of jewellery which was left to Sue
0:03:48 > 0:03:53by her mum, Betty, who passed away only ten weeks ago.
0:03:57 > 0:04:01Can you remember any particular items of jewellery?
0:04:01 > 0:04:05Two wedding rings.
0:04:07 > 0:04:08SHE SIGHS
0:04:09 > 0:04:12- An emerald and diamond.- OK.
0:04:12 > 0:04:14It's all right, Sue, just take your time.
0:04:14 > 0:04:18Do you have any pictures at all of the rings just to assist with identification?
0:04:18 > 0:04:20As I say, no. Most of them...
0:04:20 > 0:04:24- I'd only had them a few weeks because they were my mum's.- OK.
0:04:27 > 0:04:29- But it's the memories. - These people...
0:04:29 > 0:04:32- Yeah.- You just hope one day it happens to them.- Yeah.
0:04:32 > 0:04:37- And then they feel the pain that you can see.- Oh, quite right.
0:04:39 > 0:04:44That's it. See, it's bound to be more the sentimental value, especially...
0:04:44 > 0:04:46She only died a few weeks ago.
0:04:46 > 0:04:47Right. Right.
0:04:47 > 0:04:49It would have been her birthday today.
0:04:56 > 0:04:58With Sue so distraught,
0:04:58 > 0:05:03I can see why the police are taking this burglary so seriously.
0:05:03 > 0:05:05To have the best chance of catching who did this,
0:05:05 > 0:05:10it's hugely important even the smallest piece of forensic evidence is secured.
0:05:10 > 0:05:13Scenes of Crime officer Chris Barley has arrived,
0:05:13 > 0:05:19and he's quickly on the case, dusting for prints and combing the property for clues.
0:05:19 > 0:05:22The police are hard at work, but my main concern is Sue.
0:05:22 > 0:05:26Today would have been her mum's birthday and the burglar struck
0:05:26 > 0:05:29while she was at the cemetery with her dad, Tom.
0:05:29 > 0:05:33Her emotions must be all over the place.
0:05:33 > 0:05:35So, when you came in, what did you find?
0:05:37 > 0:05:41Well, I just saw the glass and I knew that it weren't good.
0:05:43 > 0:05:49I realised then that, like an idiot, I'd left the jewellery out which...
0:05:49 > 0:05:53I've not been in the right place lately.
0:05:54 > 0:06:00And I just went upstairs and it's all ransacked,
0:06:00 > 0:06:03and my dad's 90 and he'll be absolutely devastated,
0:06:03 > 0:06:06because he just wanted me to have them.
0:06:06 > 0:06:08Yeah. It's just awful.
0:06:09 > 0:06:15It'd have been a bad day anyway, my mum's birthday and I've been up to the cemetery.
0:06:15 > 0:06:18So this has just put the icing on the cake, hasn't it?
0:06:18 > 0:06:23Well... You've got the... The police are here, they're on it.
0:06:23 > 0:06:24Mm.
0:06:24 > 0:06:27He's looking at... I'm just... I'm really hoping
0:06:27 > 0:06:30he finds something in there that they can look at.
0:06:32 > 0:06:36The police's hard work here is paying off, a spade has been found in the back garden
0:06:36 > 0:06:40which appears to have been used to smash in the back door.
0:06:40 > 0:06:42The occupants are saying that's not theirs.
0:06:42 > 0:06:45They're saying it's not. It's foreign to the scene.
0:06:45 > 0:06:48So, we're going to do what we call a flock swab of the handle.
0:06:48 > 0:06:50We look for DNA.
0:06:50 > 0:06:53While Chris Barley continues searching for clues,
0:06:53 > 0:06:57PC Rob Quinn is going house to house, alerting the neighbours
0:06:57 > 0:07:00to the burglary that has been committed on their doorstep.
0:07:00 > 0:07:04I've heard absolutely no... I've been in all day, I've got a young baby.
0:07:04 > 0:07:07Oh, right.
0:07:05 > 0:07:07I heard absolutely nothing, to be honest.
0:07:07 > 0:07:09I don't know how I managed to hear nothing...
0:07:09 > 0:07:13I spend most of the time in the lounge which is at the back of the house.
0:07:13 > 0:07:17And I only got back what, about twenty to six or something this evening.
0:07:17 > 0:07:20Right.
0:07:18 > 0:07:20And not heard or seen anything...
0:07:20 > 0:07:24OK. Not a problem. Just be aware that there are burglars
0:07:24 > 0:07:27working and operating in this area.
0:07:27 > 0:07:29Chris Barley has now finished his search
0:07:29 > 0:07:33and is taking the forensic evidence back to base to be analysed.
0:07:33 > 0:07:35Once your home has been burgled,
0:07:35 > 0:07:39you are 25% more likely to suffer the same fate again.
0:07:39 > 0:07:43So the first part of my mission is to kick-start Sue and Jim's
0:07:43 > 0:07:47road to recovery by making sure that their home is secured straightaway.
0:07:47 > 0:07:51I've called in a glazier to board up their smashed back door
0:07:51 > 0:07:53so they can at least feel safe enough
0:07:53 > 0:07:56to get even a little bit of sleep tonight.
0:07:56 > 0:07:59But I'm still worried about the long-term security of this house.
0:07:59 > 0:08:02'Time to reveal my plan.'
0:08:02 > 0:08:04The rear of your property is obviously where they've
0:08:04 > 0:08:06come in, that's the weak point and I think there are things
0:08:06 > 0:08:10we can do to toughen the glass, to toughen the doors.
0:08:10 > 0:08:14I think a nice, strong, sharp new burglar alarm is a great
0:08:14 > 0:08:16visible deterrent, if nothing more.
0:08:16 > 0:08:18I could make a few phone calls
0:08:18 > 0:08:21and I could get some people round to have a look at your home and hear
0:08:21 > 0:08:24their suggestions about what they could do to make it more secure.
0:08:24 > 0:08:27Is that something you think you'd like to have done?
0:08:27 > 0:08:32Yeah, definitely. I'd sleep at night.
0:08:32 > 0:08:35OK. Well, let's do that, then.
0:08:35 > 0:08:38There's going to be quite a bit of work, it's going to be a late one.
0:08:38 > 0:08:40So I'm going to have to make some phone calls,
0:08:40 > 0:08:43- but I'll do it because I really want to help you both.- Thank you.
0:08:43 > 0:08:47- I'll let you get some sleep. - OK.- Right. Thank you.
0:08:47 > 0:08:48Cheers, guys.
0:08:53 > 0:08:57What happened to Sue and James is absolutely heartbreaking.
0:08:57 > 0:08:59We really need to help them.
0:08:59 > 0:09:03We need to secure the back doors, we need to secure downstairs,
0:09:03 > 0:09:06we need to clean the place and fix it right up.
0:09:06 > 0:09:11It's going to be a massive challenge but one we have totally got to do.
0:09:11 > 0:09:16'Whilst West Yorkshire Police crack on with solving this crime,
0:09:16 > 0:09:19'it's time for me to call in some favours.'
0:09:19 > 0:09:21Hi, Lucy, it's Rav.
0:09:21 > 0:09:22Hi, Lee, it's Rav.
0:09:22 > 0:09:25Hi, Steve, it's Rav. I need your help.
0:09:25 > 0:09:30We've had a burglary and the couple are obviously really upset
0:09:30 > 0:09:32and I just really want to see if we can make the place
0:09:32 > 0:09:35as secure and safe as we possibly can, and I think there's some stuff
0:09:35 > 0:09:38that you might be able to do to really make it nice for them again.
0:09:38 > 0:09:40Oh, you star, Lucy.
0:09:40 > 0:09:42I'm afraid we haven't got much time.
0:09:42 > 0:09:44Are you able to have a look if I send you some details?
0:09:44 > 0:09:46Thanks, mate. Take care, bye-bye.
0:09:49 > 0:09:53It's a grey morning in West Yorkshire and I am back at Sue and
0:09:53 > 0:09:58Jim's house as there's no time to waste making them feel safe again.
0:09:58 > 0:10:01The next step in my master plan is to get a full security
0:10:01 > 0:10:04assessment from a police professional.
0:10:04 > 0:10:08I've drafted in Dave Harrison, an expert in burglary prevention.
0:10:08 > 0:10:11They've got quite an old-looking alarm box there.
0:10:11 > 0:10:12Does that work? I don't know.
0:10:12 > 0:10:14I'd suggest probably not.
0:10:14 > 0:10:16That's something I noticed as well, actually.
0:10:16 > 0:10:19It does look old and tatty and even if it did work,
0:10:19 > 0:10:22the indication to a would-be burglar is it's probably not going to.
0:10:22 > 0:10:24It looks old, doesn't it?
0:10:24 > 0:10:28There's no locking system to supplement the garage door,
0:10:28 > 0:10:31so they can be quite easily broken into.
0:10:31 > 0:10:34And, of course, you've got your lighting system here.
0:10:34 > 0:10:35It's far too low.
0:10:35 > 0:10:38It should really be up at the top of the eaves.
0:10:38 > 0:10:43'It's believed the back garden was the way into the property,
0:10:43 > 0:10:47'so providing additional security round here is vitally important.'
0:10:49 > 0:10:51Clearly this is where they got in.
0:10:51 > 0:10:54Complete brute force to smash their way in through that door,
0:10:54 > 0:10:56glass absolutely everywhere.
0:10:56 > 0:11:00What can the family do to make that more secure?
0:11:00 > 0:11:05What needs to be done there would be to replace the door set with a PAS
0:11:05 > 0:11:1024 door and you'd be also looking at the possibility of laminate glass.
0:11:10 > 0:11:12Great advice from Dave,
0:11:12 > 0:11:15and luckily the calls I made last night are also paying off,
0:11:15 > 0:11:18with the security transformation already picking up the pace.
0:11:18 > 0:11:22'We're installing a brand-new alarm system,
0:11:22 > 0:11:27'upgrading the exterior lighting, replacing the vulnerable doors,
0:11:27 > 0:11:30'and improving the locks throughout the property.'
0:11:30 > 0:11:34Dave and Tom, you're just doing the alarms, tell me what you're doing in here.
0:11:34 > 0:11:38We're just adding another circuit into the kitchen because they didn't have any coverage in here.
0:11:38 > 0:11:40So, previously there was nothing.
0:11:40 > 0:11:43Had someone come in through the window, nothing would get activated.
0:11:43 > 0:11:46But now, with the sensors you want to put in here, that's what's going to happen.
0:11:46 > 0:11:49Yeah, they'll just go off and pick up the intruder
0:11:49 > 0:11:52and the system will go straight into alarm.
0:11:52 > 0:11:55'The burglary has hit Sue particularly hard,
0:11:55 > 0:11:58'so I also want to focus on putting the heart
0:11:58 > 0:12:01'back into the room that she loves most - her bedroom.
0:12:01 > 0:12:03'Designer Lucy Roper is here to help.'
0:12:03 > 0:12:06Lucy. Thanks for shooting over so quick.
0:12:06 > 0:12:08My pleasure.
0:12:08 > 0:12:10This is a hard one.
0:12:10 > 0:12:12OK, so obviously this is the bedroom of Jim and Sue and, although
0:12:12 > 0:12:18it's tidy now, this was absolutely ransacked when they came in.
0:12:18 > 0:12:20So, I really want to see if you can do anything.
0:12:20 > 0:12:23I'm sure the incident has had a big effect on, you know,
0:12:23 > 0:12:26how she feels about being in this room, so I think we'll be
0:12:26 > 0:12:29looking for her to come in and see it as being totally different.
0:12:29 > 0:12:32About 70% of people who've been burgled
0:12:32 > 0:12:34say the emotional trauma is the worst,
0:12:34 > 0:12:37and actually putting redecorating and changing the nature
0:12:37 > 0:12:39of the room actually helps to combat some of those feelings.
0:12:39 > 0:12:42Obviously such a traumatic experience for them,
0:12:42 > 0:12:45especially when the family's gone through such a hard time recently.
0:12:45 > 0:12:48So, I think it would be really nice if you could do this and make it feel like home again.
0:12:48 > 0:12:51We're going to do our best.
0:12:51 > 0:12:54'Now I've got the transformation under way, I want to see how
0:12:54 > 0:12:58'Sue is coping with the trauma of the burglary in the cold light of day.'
0:12:58 > 0:13:01How was last night, did you manage to get any sleep?
0:13:01 > 0:13:03Not much.
0:13:03 > 0:13:05- No, I can imagine. - Probably a couple of hours.
0:13:05 > 0:13:08I was thinking about all the bits of jewellery that have gone
0:13:08 > 0:13:11and who they belonged to and how long I'd had them,
0:13:11 > 0:13:13and things just kept popping up and
0:13:13 > 0:13:16obviously putting the things back in the drawer.
0:13:16 > 0:13:20Gold, antique cuff links I'd forgotten, that were my grandad's.
0:13:20 > 0:13:23So, yeah, more sentimental items.
0:13:23 > 0:13:25- Yeah.- More sentimental...
0:13:25 > 0:13:28And one of the things you won't mind me saying is that what you were
0:13:28 > 0:13:31actually really genuinely nervous about was telling your own father...
0:13:31 > 0:13:34- (Oh, God, yeah.) - ..About what happened.
0:13:34 > 0:13:36Yeah. It was just upsetting.
0:13:36 > 0:13:40I mean, some things he'd bought her and, you know, passed on to me.
0:13:46 > 0:13:48I can help turn Sue and Jim's house back into a home,
0:13:48 > 0:13:52but only the police can solve the crime.
0:13:52 > 0:13:56They are still working hard to gather clues, but unfortunately,
0:13:56 > 0:14:00the forensic trail has gone cold, with the evidence from the spade
0:14:00 > 0:14:05found at the property failing to provide a positive link to any suspects.
0:14:05 > 0:14:09The swab has now come back as inconclusive.
0:14:09 > 0:14:14There wasn't enough of a sample to do a match on any offender's
0:14:14 > 0:14:19DNA, so that line of enquiry has now come to a halt.
0:14:19 > 0:14:24But the police are rising to the challenge of trying to crack this crime.
0:14:24 > 0:14:26They're carrying out a procedure called cocooning,
0:14:26 > 0:14:29going door-to-door in Sue and Jim's neighbourhood,
0:14:29 > 0:14:32hunting for clues and alerting more residents to the burglary.
0:14:32 > 0:14:36There may have been a witness to this incident, or a witness
0:14:36 > 0:14:40that's seen something suspicious but when the crime report was taken this
0:14:40 > 0:14:43morning, perhaps those people were at work and weren't available when
0:14:43 > 0:14:47the officers went door-to-door then, so we've come back at a later time.
0:14:47 > 0:14:49Hopefully we might catch somebody.
0:14:49 > 0:14:52Cocooning is a key way of reassuring the local community
0:14:52 > 0:14:55following a break-in and raising awareness about home security.
0:14:55 > 0:14:57It's basically a property database
0:14:57 > 0:15:00- that you can register your electrical items.- Mm-hm.
0:15:00 > 0:15:02So laptops, TVs, cameras.
0:15:02 > 0:15:05It's going to be a long night.
0:15:10 > 0:15:14Through her job as a mental health community worker Sue has given
0:15:14 > 0:15:18so much to others, but now it's her turn to be looked after.
0:15:21 > 0:15:25Her heartbreaking story has hit a nerve within the local community,
0:15:25 > 0:15:28and more and more tradesmen and women, friends and neighbours
0:15:28 > 0:15:32are pulling together to help turn around this dreadful situation.
0:15:39 > 0:15:42Sue and Jim have moved out for the night
0:15:42 > 0:15:45so we can really get our teeth into transforming their home.
0:15:45 > 0:15:48It's a really good turnout and really exciting to see
0:15:48 > 0:15:50so many people offering to help.
0:15:50 > 0:15:53There is still a lot to do, so it's amazing to have so many trades
0:15:53 > 0:15:59on board, and we've got all types here and they are all hard at work.
0:16:02 > 0:16:06'And neighbour Dean is one of those who really knows what Sue
0:16:06 > 0:16:08'and Jim are going through.'
0:16:08 > 0:16:11I think nearly everybody in the street's been a victim,
0:16:11 > 0:16:14- over the years.- I'd imagine it hit you pretty hard when you got burgled.
0:16:14 > 0:16:17It's something you wouldn't want to happen again.
0:16:17 > 0:16:19It hits you hard and they've come into your house
0:16:19 > 0:16:22and it's very upsetting, especially for some of the older people.
0:16:22 > 0:16:25So, no hesitation for you to come round and help out.
0:16:25 > 0:16:27I'm pleased to help.
0:16:36 > 0:16:40Shirley, you've come to help and we've some stuff here that will go in the bedroom.
0:16:40 > 0:16:43You know Sue better than anyone because you've been friends for a number of years.
0:16:43 > 0:16:46To have all the rings and all the jewellery
0:16:46 > 0:16:49and memories pinched, from her mother,
0:16:49 > 0:16:52that's just devastated her, I think.
0:16:52 > 0:16:55So we're trying to fix this place up as good as we can
0:16:55 > 0:16:58- and the bedroom's the main area. - Yeah.
0:16:58 > 0:17:01Because, whoever did this has gone in there,
0:17:01 > 0:17:03they've rifled through her personal belongings.
0:17:03 > 0:17:06It was all over the bed, they made such a mess, and I'd imagine
0:17:06 > 0:17:08that will be horrible for her to go back in that room.
0:17:08 > 0:17:11If we can make this a nice clean start, do you think she'd like that?
0:17:11 > 0:17:12I think she'll love it.
0:17:12 > 0:17:14I think it'll be really good for her.
0:17:14 > 0:17:18Brilliant, Shirley. I wish we all had friends like you.
0:17:20 > 0:17:23'Family ties are very important to Sue and Jim,
0:17:23 > 0:17:26'so it's no surprise Sue's daughter Louise has donned her
0:17:26 > 0:17:29'overalls and is ready to get stuck in to transform her mum's bedroom.'
0:17:29 > 0:17:32Have you ever done much painting before?
0:17:32 > 0:17:36- No!- You were saying your friends and family will probably laugh when they see you with a paintbrush.
0:17:36 > 0:17:39It's not what you're known for, but you're still giving us a hand,
0:17:39 > 0:17:42- because you know this is a big thing for your mum.- It is.
0:17:42 > 0:17:46It's really knocked her confidence, I think it has really affected her.
0:17:46 > 0:17:50At the beginning of October, I had my daughter, which is my mum's
0:17:50 > 0:17:54first grandchild, and then a few weeks afterwards, my nana
0:17:54 > 0:17:59passed away, and it's obviously really affected us quite a lot.
0:17:59 > 0:18:03It's a massive amount to happen all at once.
0:18:03 > 0:18:06I mean, I can see that it's obviously upsetting for you as well.
0:18:06 > 0:18:10And I know one of the things that upset your mum the night this
0:18:10 > 0:18:12happened, when I spoke to her,
0:18:12 > 0:18:15which people wouldn't ordinarily think of, was the fact that she
0:18:15 > 0:18:20had a camera stolen and the camera had pictures of your baby girl.
0:18:20 > 0:18:23Yeah. We only managed to get a couple of photos of my nana
0:18:23 > 0:18:26with my daughter before she passed away so...
0:18:26 > 0:18:30it was something that we really wanted to keep hold of.
0:18:30 > 0:18:32- Yeah. She was really upset, wasn't she?- Yeah.
0:18:32 > 0:18:34- As you all are.- Yeah.
0:18:34 > 0:18:36All right then.
0:18:36 > 0:18:37But you think if we do this
0:18:37 > 0:18:40and we've a nice relaxing area for her and we try and take
0:18:40 > 0:18:43away those horrible memories about what happened in this room,
0:18:43 > 0:18:45because obviously this was ransacked by whoever did this,
0:18:45 > 0:18:48you think that will help out a little bit?
0:18:48 > 0:18:50I think so because it's totally different,
0:18:50 > 0:18:54it will be different to what she's had before so hopefully she'll be able to start again.
0:18:56 > 0:19:00'The bedroom is coming together, but the security is a bigger job.
0:19:00 > 0:19:03'Thankfully everyone is selflessly pitching in to make
0:19:03 > 0:19:06'it as safe as houses.'
0:19:12 > 0:19:16As the sun sets over the city, real progress has been made at the house.
0:19:16 > 0:19:20It's been a long day for everyone.
0:19:20 > 0:19:22I think we're about on schedule.
0:19:22 > 0:19:25We've got wallpaper going up, as you can see.
0:19:25 > 0:19:27We're halfway there with the drawers.
0:19:27 > 0:19:30I think we're... I think the paint's drying eventually,
0:19:30 > 0:19:34and just finally getting a bit of light so we can carry on probably until quite late this evening.
0:19:36 > 0:19:38Come on, Dean. Dean!
0:19:38 > 0:19:41I know where you live!
0:19:41 > 0:19:44There's so much left to do still,
0:19:44 > 0:19:47I just hope it's all done in time before Sue and Jim get home.
0:19:49 > 0:19:52'West Yorkshire Police have stepped up their presence around Sue
0:19:52 > 0:19:56'and Jim's home to ensure the community feels safe and protected.
0:19:56 > 0:20:00'It's part of Operation Optimal, the force's crime prevention
0:20:00 > 0:20:04'strategy, where patrols are increased as a high-visibility deterrent
0:20:04 > 0:20:08'to stop further burglaries in the area.'
0:20:08 > 0:20:10You just stop anyone who's, you know, walking around
0:20:10 > 0:20:13if we think they're up to no good or anything like that.
0:20:13 > 0:20:16We'll ask what they're doing, the details - their names
0:20:16 > 0:20:21and where they're from, basically, and run them through our radio and see if they're known to us.
0:20:21 > 0:20:24The burglary at Sue and Jim's remains unsolved.
0:20:24 > 0:20:27However, the break-in does have some very specific clues which
0:20:27 > 0:20:31could tie it to other incidents in the local area.
0:20:31 > 0:20:33To target the patio doors and windows
0:20:33 > 0:20:35with shovels,
0:20:35 > 0:20:38taken from the garden shed,
0:20:38 > 0:20:41is an unusual MOS in itself.
0:20:41 > 0:20:45So the intelligence unit are trying to come up with offenders
0:20:45 > 0:20:47that use that modus operandi
0:20:47 > 0:20:50in that area.
0:20:50 > 0:20:54So the hunt for the criminals continues.
0:20:57 > 0:21:00Sue and Jim's world was turned upside down
0:21:00 > 0:21:03when a burglar broke into their home, ransacking the place
0:21:03 > 0:21:08and taking the jewellery which had been left to Sue by her late mum.
0:21:08 > 0:21:11So we are trying not only to fix her home,
0:21:11 > 0:21:13but ease the trauma that she's feeling.
0:21:13 > 0:21:18The final push is to get the toughened doors in, put approved
0:21:18 > 0:21:23locks on the windows and garage door, install the exterior lighting,
0:21:23 > 0:21:27as well as adding the finishing touches to Sue's beloved bedroom.
0:21:27 > 0:21:31This is Tom who's, at the 11th hour, helped us out
0:21:31 > 0:21:33by reupholstering a bed base.
0:21:33 > 0:21:35Do you mind rephrasing that? It was my daughter that did it.
0:21:35 > 0:21:38- Oh, right. OK. - She must take full credit.
0:21:40 > 0:21:43Sue's friend Shirley is also back on the case,
0:21:43 > 0:21:46making sure it looks as though the burglars have never been here.
0:21:46 > 0:21:51'And, with the new security measures being put in place,
0:21:51 > 0:21:53'hopefully they will never come back.'
0:21:53 > 0:21:57It's great that you've got all these secure points and the locks
0:21:57 > 0:22:00are even better than before, but what about the actual glass itself?
0:22:00 > 0:22:03The glass is toughened on the inside, which is anti-shatter,
0:22:03 > 0:22:06and then, on the outside, it's a laminate glass, so if they actually
0:22:06 > 0:22:09hit it with anything they've got to go through three skins.
0:22:09 > 0:22:12Fantastic. So it's not actually going to smash on the floor,
0:22:12 > 0:22:14like it did before, it's going to be like a windscreen.
0:22:14 > 0:22:17It'll break like a windscreen
0:22:17 > 0:22:20on the inside, but on the outside it's got like a thin millimetre
0:22:20 > 0:22:23of plastic inside, so you can't get in it.
0:22:23 > 0:22:25Brilliant. You've not had one yet, have you?
0:22:25 > 0:22:28- No, no. No, we haven't.- No. Let's keep it that way.- It's top stuff.
0:22:28 > 0:22:31That's what I want to hear. Brilliant. Thanks, lads, good work.
0:22:31 > 0:22:34'Well, I'm happy with the work,
0:22:34 > 0:22:37'but what does our crime reduction specialist Dave Harrison think?
0:22:37 > 0:22:40'He's back to take a look.'
0:22:40 > 0:22:41Dave, welcome back.
0:22:41 > 0:22:44Obviously quite a bit of work's happened on the house.
0:22:44 > 0:22:46- Yes, it has, yeah. - A couple of improvements.
0:22:46 > 0:22:49You can see the additional security on the garage,
0:22:49 > 0:22:53- so it will be safer than it was. - Locked from the inside, additional security. Like it.
0:22:53 > 0:22:56Which is good and it's something I guess anyone could do at home,
0:22:56 > 0:22:58it's not going to cost a massive amount of money.
0:22:58 > 0:23:01Lighting has been improved on the front.
0:23:01 > 0:23:03Yeah. Again it's a vast improvement on the lighting.
0:23:03 > 0:23:07What we can see, though, is a nice, shiny new burglar alarm box.
0:23:07 > 0:23:10And I'm always a big fan of that because I think it does make
0:23:10 > 0:23:13a nice, visible deterrent, especially with the lights flashing away.
0:23:13 > 0:23:16It shows that it is going to be secure inside.
0:23:16 > 0:23:18So, yeah, again a vast improvement.
0:23:18 > 0:23:20When you're walking past,
0:23:20 > 0:23:23the security of this house has been vastly improved.
0:23:23 > 0:23:27OK, Dave, obviously we're round the back of the property now.
0:23:27 > 0:23:30These are the doors that were originally smashed in by the intruder,
0:23:30 > 0:23:33and they've clearly been replaced. What's your thoughts here?
0:23:33 > 0:23:37Yeah, I think again, you know, they've done a very, very good job.
0:23:37 > 0:23:40We've got a quality door set that's been put in with a frame.
0:23:40 > 0:23:43I'm happy with that and I would
0:23:43 > 0:23:45rate it certainly eight out of ten.
0:23:45 > 0:23:47They've done a good job.
0:23:47 > 0:23:49I'm happy with it, I'd be happy to live here.
0:23:49 > 0:23:52Good man. That's what we like to hear. Thanks, Dave.
0:23:52 > 0:23:56'I'm over the moon we've got Dave's seal of approval,
0:23:56 > 0:23:59'I only hope this improved security will give Sue
0:23:59 > 0:24:03'and Jim the peace of mind they truly deserve.'
0:24:03 > 0:24:07The local community's come together, worked really hard, obviously,
0:24:07 > 0:24:09to put something back into the lives of this family.
0:24:09 > 0:24:12From West Yorkshire Police's point of view and north-west Leeds'
0:24:12 > 0:24:15point of view, we'll treat this very seriously.
0:24:15 > 0:24:17We'll look at all the lines of enquiry and make sure they're
0:24:17 > 0:24:20followed up to bring this to a satisfactory conclusion.
0:24:23 > 0:24:27'Jim's at work, but Sue has returned home to discover just what
0:24:27 > 0:24:29'changes we've made.'
0:24:29 > 0:24:31Hiya, Sue. How are you doing?
0:24:31 > 0:24:32OK.
0:24:32 > 0:24:34- Are you all right?- I think so.
0:24:34 > 0:24:35- Are you nervous?- Yeah.
0:24:35 > 0:24:38Come on in. Let's take a look at your house.
0:24:38 > 0:24:40Now, there's a few things you might notice look slightly
0:24:40 > 0:24:42different from here.
0:24:42 > 0:24:43A nice new light there,
0:24:43 > 0:24:47so that's nice and bright if anyone activates it in the dark.
0:24:47 > 0:24:48It's going to brighten up this area
0:24:48 > 0:24:51so there's no sneaking around over here.
0:24:51 > 0:24:54- See up there...- Yeah.- ..Flashing away...- Great.
0:24:54 > 0:24:57..A brand-new burglar alarm, and also, we've put extra
0:24:57 > 0:25:00security on your garage as well, so keep everything safe inside.
0:25:00 > 0:25:03Jim will be happy with that with all his bits and pieces in there.
0:25:03 > 0:25:07- Do you want to have a look in the back?- Yeah.
0:25:07 > 0:25:12And here you can see, obviously, your brand-new back doors.
0:25:12 > 0:25:14Oh, fantastic.
0:25:14 > 0:25:17- Really, really sturdy and secure. - Brilliant.
0:25:17 > 0:25:20- OK. Do you want to go inside? - Please.- Let's go.
0:25:22 > 0:25:27'Sue's bedroom was completely ransacked and violated by the burglars.
0:25:30 > 0:25:34'So my army of helpers have pulled out all the stops to create
0:25:34 > 0:25:38'a beautiful, peaceful bedroom for Sue, banishing the mess, destruction
0:25:38 > 0:25:42'and, hopefully, the bad memories from the night of the crime.'
0:25:42 > 0:25:44Oh!
0:25:44 > 0:25:45What do you think?
0:25:45 > 0:25:47I think it's lovely.
0:25:47 > 0:25:48Oh!
0:25:48 > 0:25:50- Is it all right?- Oh, God, yeah.
0:25:50 > 0:25:52Because we know how upset you were.
0:25:52 > 0:25:54We wanted to make it feel like home again.
0:25:54 > 0:25:57- Oh, God, it's gorgeous. - Is that all right?- Oh, thank you.
0:25:57 > 0:25:58That's all right.
0:25:58 > 0:26:00It's lovely.
0:26:00 > 0:26:02Well, I'm glad you like it. That's the main thing.
0:26:02 > 0:26:03Oh, I do. It's beautiful.
0:26:03 > 0:26:05Do you think Jim will like it?
0:26:05 > 0:26:07I don't care.
0:26:07 > 0:26:08HE LAUGHS
0:26:08 > 0:26:10It's my bedroom.
0:26:10 > 0:26:13Obviously, this was horrendous what happened to you, to say the least.
0:26:13 > 0:26:16To come in and see this now, has it helped just a small bit,
0:26:16 > 0:26:18to take away some of the pain?
0:26:18 > 0:26:21It's helped a lot, yeah, cos it was trashed.
0:26:21 > 0:26:24And it didn't feel nice.
0:26:24 > 0:26:28Knowing that someone had been in and rifled through your things?
0:26:28 > 0:26:33- Yeah. They'd wrecked everything and, ooh, yeah.- Dirty and...
0:26:33 > 0:26:35That's something.
0:26:35 > 0:26:37It's brilliant. Thank you.
0:26:37 > 0:26:39There's a lot of people that did rush round
0:26:39 > 0:26:41and some are friends and family, some are your neighbours.
0:26:41 > 0:26:44- I can't thank them enough. - Some local tradesmen and women.
0:26:44 > 0:26:47- And a few of them are outside and they'd love to meet you. - Oh, do they? Thank you.
0:26:47 > 0:26:49- And you want to meet them, I'm sure. - Lovely.
0:26:49 > 0:26:52- They'd like to see you. - I can't believe it.
0:26:56 > 0:26:58Come with me.
0:26:58 > 0:27:01There's some faces that you recognise, and many that you won't.
0:27:01 > 0:27:04No. Oh, thank you. Thank you.
0:27:07 > 0:27:09- Thank you, everybody.- You're welcome.
0:27:09 > 0:27:12'I love it when a plan comes together,
0:27:12 > 0:27:15'and this community has worked tirelessly to make it happen.
0:27:15 > 0:27:22'And there's possibly only one person happier than Sue - her dad, Tom.'
0:27:22 > 0:27:25To see a smile back on her face, it's been great.
0:27:25 > 0:27:30The people concerned, I mean, it's smashing, really good.
0:27:32 > 0:27:36Oh, it's amazing when something so negative can be turned around
0:27:36 > 0:27:40into something so positive, and it's so nice to be able to help her out.
0:27:40 > 0:27:43'It's been an incredible journey from the despair of the burglary
0:27:43 > 0:27:46'to the happiness that's now on Sue's face.
0:27:46 > 0:27:49'But none of this would have been possible without the friends,
0:27:49 > 0:27:52'tradespeople and family who were all
0:27:52 > 0:27:55'so intent on making this house a home again.'
0:28:19 > 0:28:22Subtitles by Red Bee Media Ltd