Episode 12

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0:00:02 > 0:00:04Britain's next generation of emergency service recruits,

0:00:04 > 0:00:07chosen from a pool of thousands.

0:00:07 > 0:00:12Rookies, like firefighter Lianne, her dream job now a reality.

0:00:12 > 0:00:14I've always seen firefighters as someone to look up to

0:00:14 > 0:00:17and, you know, I want to be a part of it.

0:00:17 > 0:00:18And police special Beccy,

0:00:18 > 0:00:21giving her time free to help keep her community safe.

0:00:21 > 0:00:24It's all come together with the belt, the handcuffs,

0:00:24 > 0:00:27I do feel like a proper police officer now.

0:00:27 > 0:00:32Julie's embarking on a new career as a paramedic at 53.

0:00:32 > 0:00:34'Age shouldn't hold you back.'

0:00:34 > 0:00:35Just go for it.

0:00:35 > 0:00:38They've survived months of intensive training.

0:00:38 > 0:00:39Come on, let's move!

0:00:39 > 0:00:41ALL: Get back!

0:00:41 > 0:00:43They've been tested to their limits.

0:00:43 > 0:00:45- Spray, spray! - It's burning!

0:00:46 > 0:00:48Stop panicking, don't worry.

0:00:48 > 0:00:50All to realise their ultimate ambitions.

0:00:50 > 0:00:52Come on!

0:00:52 > 0:00:54It's been a long, hard road,

0:00:54 > 0:00:57but I've eventually got here and I'm incredibly happy that I did.

0:00:57 > 0:00:59Join them for their...

0:01:02 > 0:01:06In today's programme - roadside rescue.

0:01:06 > 0:01:09Lianne's called on to cut a driver from a crash.

0:01:09 > 0:01:11Ready, brace, move.

0:01:11 > 0:01:13Busted by Beccy.

0:01:13 > 0:01:14The necessity for your arrest

0:01:14 > 0:01:17is just so we can prevent any loss or damage to any of the evidence.

0:01:17 > 0:01:21Is the drug suspect a dealer as well as a user?

0:01:21 > 0:01:24We've found a large bag of cannabis bush.

0:01:24 > 0:01:27And an agonising wait for an ambulance.

0:01:27 > 0:01:29- Ow!- OK, Neil, OK.

0:01:29 > 0:01:33Julie needs expert help for a man with a suspected broken neck.

0:01:33 > 0:01:35The patient's in severe pain.

0:01:35 > 0:01:37Ready, steady, roll.

0:01:37 > 0:01:39MAN GROANS IN PAIN

0:01:42 > 0:01:43The West Midlands.

0:01:43 > 0:01:49Nearly three million residents served by 1,600 firefighters.

0:01:49 > 0:01:53The latest recruit - 31-year-old Lianne Petts.

0:01:59 > 0:02:00Come on, let's go, let's go!

0:02:00 > 0:02:03When the fire service recently advertised vacancies,

0:02:03 > 0:02:06over 4,000 hopefuls applied.

0:02:06 > 0:02:10If you go off track, that's when you will start to make errors.

0:02:10 > 0:02:13Lianne was among the few successful ones.

0:02:13 > 0:02:15It's something I've always wanted to do.

0:02:15 > 0:02:18I've always seen firefighters as someone to look up to

0:02:18 > 0:02:22and I think it's great what they do and now I want to be a part of it.

0:02:22 > 0:02:25She spent eight weeks at the training academy...

0:02:25 > 0:02:27Get to work. Keep going, come on!

0:02:27 > 0:02:30..where she learned the skills, techniques

0:02:30 > 0:02:31and discipline required...

0:02:31 > 0:02:33Don't just stand there, get involved!

0:02:33 > 0:02:36..to become a top firefighter.

0:02:36 > 0:02:38Give that enough force, OK?

0:02:38 > 0:02:40It's still hard to believe, but, no, it's great.

0:02:40 > 0:02:43I'm so happy to get the job.

0:02:43 > 0:02:46On the final day of training, it's traditional for recruits to show off

0:02:46 > 0:02:51their new skills to senior officers and to their relatives.

0:02:51 > 0:02:53We've got families, we've got the chief there, as well,

0:02:53 > 0:02:55so we want to make a good impression

0:02:55 > 0:02:57and show them what we've done.

0:03:07 > 0:03:08It's excellent.

0:03:08 > 0:03:10I feel really proud to see this group of people

0:03:10 > 0:03:12showing their hours of training

0:03:12 > 0:03:13that they've already put in.

0:03:13 > 0:03:17It's the start of a journey for them to become professional firefighters.

0:03:23 > 0:03:25Great. I want to do it again now!

0:03:26 > 0:03:29Then the graduation ceremony -

0:03:29 > 0:03:33the culmination of so much study and training.

0:03:33 > 0:03:35A proud moment for Lianne...

0:03:35 > 0:03:38It's something I've always wanted to do, so it is emotional.

0:03:40 > 0:03:41..and her parents.

0:03:41 > 0:03:43She's started me off already!

0:03:55 > 0:03:58Three weeks on and Lianne's new career is under way.

0:04:00 > 0:04:03She's stationed at Highgate in the heart of Birmingham.

0:04:03 > 0:04:06I've been looking forward to it for so long and then suddenly I'm here.

0:04:06 > 0:04:07It's hard to believe.

0:04:07 > 0:04:09As a stranger to the area,

0:04:09 > 0:04:13her crewmates are keen to show her around.

0:04:13 > 0:04:15I don't know Birmingham very well at all so...

0:04:15 > 0:04:17I don't even know the city centre very well,

0:04:17 > 0:04:21let alone the outskirts, so it's good to be having a ride round.

0:04:21 > 0:04:27The West Midlands brigade responds to 14,000 emergency calls a year.

0:04:27 > 0:04:29That's 38 every day.

0:04:29 > 0:04:33And totally out of the blue, the latest comes in.

0:04:33 > 0:04:35- Oh, here we go!- Here we go!

0:04:35 > 0:04:39A 999 call reports a blaze in a block of flats.

0:04:39 > 0:04:42Lianne's guided tour will have to wait.

0:04:45 > 0:04:48As with most shouts, the early information is vague.

0:04:55 > 0:04:59Lianne needs a cool head - it's her first fire.

0:05:03 > 0:05:07As the crew arrive, the panicked tenant is on the ground floor.

0:05:15 > 0:05:17The firefighters need to prep their breathing apparatus

0:05:17 > 0:05:20and enter the flat before the flames spread.

0:05:22 > 0:05:25Lianne's been designated entry control officer.

0:05:25 > 0:05:27She must raise the alarm if her crewmates' air supply

0:05:27 > 0:05:29starts to run low.

0:05:29 > 0:05:30We've got to record...

0:05:30 > 0:05:33If they do go in and wear BA, we have to record it

0:05:33 > 0:05:37with the entry control boarding monitor, what air they've got.

0:05:40 > 0:05:43Their safety is in her hands.

0:05:48 > 0:05:51Thanks to her training, Lianne slots into the role with ease.

0:05:54 > 0:05:55Yeah, just wait.

0:06:01 > 0:06:04Minutes later, Lianne's colleagues emerge.

0:06:04 > 0:06:06They've extinguished the fire,

0:06:06 > 0:06:09which had taken hold in the kitchen.

0:06:09 > 0:06:11One of the problems with cooking oils.

0:06:11 > 0:06:13Basically, the occupant here

0:06:13 > 0:06:15thought he'd put the grill on, but actually put the oven on.

0:06:15 > 0:06:17He did the correct thing -

0:06:17 > 0:06:21he got out, he shut the kitchen door, shut the front door and dialled 999.

0:06:21 > 0:06:26It was a successful shout, with the new recruit playing her part.

0:06:26 > 0:06:30It gave me a good practice about being entry control officer

0:06:30 > 0:06:35and what I need to gather up and what equipment to take up there with me

0:06:35 > 0:06:39and what goes on, basically, so it was good.

0:06:39 > 0:06:40It was a good experience.

0:06:40 > 0:06:44A good start, but much tougher challenges lie ahead.

0:06:50 > 0:06:54In Cheshire, another rookie is treading new ground.

0:06:54 > 0:06:55Police special Beccy Purcell

0:06:55 > 0:06:57has already caught burglars red-handed...

0:06:57 > 0:07:00Arms out in front of you. Both out where I can see them.

0:07:00 > 0:07:02..and made her first arrests.

0:07:02 > 0:07:03Save it for interview.

0:07:03 > 0:07:06Now it's time to go on patrol at night.

0:07:12 > 0:07:15Beccy works as a government contracts manager.

0:07:15 > 0:07:17But her taste for adventure means

0:07:17 > 0:07:20she longs for life beyond the office.

0:07:20 > 0:07:24The opportunity to become a special was kind of right up my street.

0:07:24 > 0:07:26I've always been quite charity-minded.

0:07:26 > 0:07:28When I was younger, I spent time doing aid work abroad.

0:07:28 > 0:07:30I've always been quite involved in the local community,

0:07:30 > 0:07:32so the opportunity to become a special

0:07:32 > 0:07:35was something that appealed to that side of my nature.

0:07:35 > 0:07:39Specials give up 200 hours of their time each year.

0:07:39 > 0:07:42Hours spent helping keep their communities safe.

0:07:43 > 0:07:47Beccy will spend tonight's hours on a late shift.

0:07:47 > 0:07:49She completed a 20-day training programme

0:07:49 > 0:07:53to qualify as a special, but from now on she's learning on the job.

0:07:53 > 0:07:55Because I've been practising

0:07:55 > 0:07:57my handcuffing so much, and I've got that down to a T,

0:07:57 > 0:08:00I really hope that I get an arrest tonight.

0:08:00 > 0:08:03New specials are each assigned a constable tutor.

0:08:03 > 0:08:07Beccy's mentor is PC Richard Whitehead.

0:08:07 > 0:08:10Tonight, he's on the hunt for a prolific house breaker.

0:08:10 > 0:08:13This burglar, is targeting semidetached dwellings

0:08:13 > 0:08:14around this time of night,

0:08:14 > 0:08:17breaking in through the back door and stealing jewellery.

0:08:20 > 0:08:23It's something that's a crime, it is happening, it's important,

0:08:23 > 0:08:25because it's victims getting their houses broken into,

0:08:25 > 0:08:29and we need to catch this chap so we need to keep our eyes peeled.

0:08:29 > 0:08:32Right on cue, the pair is called to action.

0:08:32 > 0:08:35There's a report of a burglary in progress.

0:08:35 > 0:08:37We're going to cover any of the exit routes.

0:08:37 > 0:08:41The location fits the pattern of recent break ins.

0:08:41 > 0:08:46We've had a burglary there this week, so we need to make haste.

0:08:46 > 0:08:50Beccy's response to emergency calls will be monitored closely

0:08:50 > 0:08:53during her 18-month probation period.

0:08:53 > 0:08:56But, right now, she's barely one month in.

0:08:56 > 0:08:59As learning curves go, this is a steep one.

0:08:59 > 0:09:02I'm keen to get there and get involved

0:09:02 > 0:09:05and start putting all my training into action.

0:09:05 > 0:09:06This is what I've signed up for.

0:09:06 > 0:09:08It's at the end of that road.

0:09:08 > 0:09:12But, just as they approach the location, more news comes through.

0:09:12 > 0:09:14The officers aren't needed after all.

0:09:21 > 0:09:23Richard and Beccy are stood down.

0:09:23 > 0:09:27The short-term adrenaline rush is over.

0:09:27 > 0:09:30As well as looking out for crime and disorder,

0:09:30 > 0:09:33night patrols are on the alert for road traffic offenders.

0:09:33 > 0:09:37In 2012, the latest year for which figures are available,

0:09:37 > 0:09:41290 people were killed as a result of drink-driving -

0:09:41 > 0:09:44a 25% increase on the previous year.

0:09:46 > 0:09:50A car's pulled out, failed to indicate, not got any lights on.

0:09:50 > 0:09:54Beccy's just spotted a motorist who might be under the influence.

0:09:54 > 0:09:57And it has pulled out from a pub car park,

0:09:57 > 0:10:01so we've quite interested in stopping this...

0:10:01 > 0:10:02I think it was female driver.

0:10:02 > 0:10:06The one sure way to find out if a driver's been drinking -

0:10:06 > 0:10:07a road-side test.

0:10:07 > 0:10:10It's a chance for Beccy to learn a new skill.

0:10:10 > 0:10:13- Jump out.- Yeah.- We've got the breath kit with us there.

0:10:13 > 0:10:15She will be getting breathalysed. Let's do it.

0:10:18 > 0:10:20The reason why we pulled you over

0:10:20 > 0:10:23is cos you've driven all the way from the pub with no lights on.

0:10:23 > 0:10:25Despite her erratic handling of the car,

0:10:25 > 0:10:27the driver says she hasn't been drinking.

0:10:27 > 0:10:30Beccy's going to establish if that's true.

0:10:30 > 0:10:32Just step to the road side for us.

0:10:32 > 0:10:34Cos you've committed a moving traffic offence,

0:10:34 > 0:10:37my colleague is going to ask you to blow into the little tube.

0:10:37 > 0:10:39- That's fine.- All right.

0:10:39 > 0:10:41Beccy has to do the test correctly.

0:10:41 > 0:10:46If a prosecution is to follow, the procedure must be legally sound.

0:10:46 > 0:10:47OK, so it's all set to go.

0:10:47 > 0:10:49I'm going to ask you to take a long, deep breath into that.

0:10:49 > 0:10:51Keep going until I say stop.

0:10:51 > 0:10:53- It's all right. - You've done it.

0:10:53 > 0:10:56- Stop there. You're fine, you're fine. - I've got a bad chest, I've got flu.

0:10:56 > 0:10:59- Oh!- OK, absolutely zero, you've passed.

0:10:59 > 0:11:02So the breath test came back absolutely zero,

0:11:02 > 0:11:04so no alcohol whatsoever.

0:11:04 > 0:11:08And we're quite happy that she's safely on her way.

0:11:08 > 0:11:10The driver is free to leave.

0:11:10 > 0:11:12Thank you.

0:11:12 > 0:11:15Beccy's performed her first breath test

0:11:15 > 0:11:18and more new experiences lie just around the corner.

0:11:22 > 0:11:28West Midlands Ambulance Service employs 2,300 front-line staff.

0:11:28 > 0:11:32Julie Plante is one of the newest additions to that team.

0:11:32 > 0:11:36So far, she's treated a patient struggling to breathe,

0:11:36 > 0:11:39and come to the aid of a seriously ill pensioner.

0:11:39 > 0:11:42Two, three.

0:11:42 > 0:11:45Her early shifts have all been hectic.

0:11:45 > 0:11:47Her latest will be no different.

0:11:52 > 0:11:57Julie's paramedic career began in Autumn 2013,

0:11:57 > 0:12:00along with 46 other new recruits.

0:12:00 > 0:12:02You should be able to manage your trauma patient

0:12:02 > 0:12:04using the equipment available.

0:12:04 > 0:12:08At 53, she believed she was still young enough to retrain.

0:12:08 > 0:12:10Complete change of career.

0:12:10 > 0:12:13I'm looking forward to actually becoming a paramedic,

0:12:13 > 0:12:15working out there on the road, taking the responsibility

0:12:15 > 0:12:19and just following through everything that I've been taught.

0:12:21 > 0:12:23Four weeks later,

0:12:23 > 0:12:27Julie's about to put her newly-acquired skills into practice.

0:12:27 > 0:12:33She's responding to a 999 call with her experienced mentor, Becky Price.

0:12:33 > 0:12:37It promises to be a tough start to a 12-hour shift.

0:12:37 > 0:12:40At the moment, we know that it's a 45-year-old male.

0:12:40 > 0:12:43When the paramedics arrive, they find that the caller

0:12:43 > 0:12:46lives in a tower block, on the tenth floor.

0:12:46 > 0:12:49Oh, goodness me, talk about a security door.

0:12:49 > 0:12:52When they reach him, it's clear that the patient, Neil,

0:12:52 > 0:12:55is in pain and distress.

0:12:55 > 0:12:57Hello, I'm Julie.

0:13:02 > 0:13:06- Can I just ask you when you had your fall?- Yesterday.

0:13:06 > 0:13:08Yesterday. OK.

0:13:08 > 0:13:12Julie suspects the fall has caused a serious neck or spinal injury.

0:13:12 > 0:13:16Every day in Britain, three people are paralysed in this way.

0:13:16 > 0:13:18If I put my hands down the back, is that painful?

0:13:18 > 0:13:22- Yeah.- Yeah, OK, I think we need to get a collar, OK?

0:13:22 > 0:13:25The paramedics need to immobilise Neil's neck.

0:13:25 > 0:13:28We're going to put a collar onto you.

0:13:28 > 0:13:30It's certainly not going to be that comfortable,

0:13:30 > 0:13:32- but it's something we need to do. - Ow!

0:13:32 > 0:13:34OK, Neil. OK, Neil. OK.

0:13:36 > 0:13:41But putting the protection in place is only their first challenge.

0:13:41 > 0:13:43Are you OK to rest there?

0:13:43 > 0:13:45Next, they must get him to hospital.

0:13:45 > 0:13:48And that means moving him down ten floors

0:13:48 > 0:13:50without endangering his neck or spine.

0:13:50 > 0:13:52Just checking, really, what kind of angle

0:13:52 > 0:13:56we might need to get our patient at to remove him safely.

0:13:56 > 0:13:59They need the help of a specialist unit.

0:13:59 > 0:14:01The Hazardous Area Response Team

0:14:01 > 0:14:03are experts in moving injured casualties.

0:14:04 > 0:14:06The patient's in severe pain. We were just wondering

0:14:06 > 0:14:09if you could bring your special stretcher and help us. Over.

0:14:09 > 0:14:13With the team en route, it's down to Julie to control Neil's pain

0:14:13 > 0:14:15before the difficult move.

0:14:15 > 0:14:17But there's a problem -

0:14:17 > 0:14:20she can't find a vein to administer intravenous pain relief.

0:14:20 > 0:14:24You've got very difficult veins, OK? For whatever reason.

0:14:24 > 0:14:26You're certainly a challenge.

0:14:26 > 0:14:29She needs to deliver the pain relief fast.

0:14:29 > 0:14:33A patient writhing in agony could injure himself further.

0:14:33 > 0:14:36No, I'm really struggling on here.

0:14:42 > 0:14:46Finally, Julie does find a viable vein - in Neil's foot.

0:14:46 > 0:14:50OK, you're going to feel a sharp scratch coming up now, Neil, OK?

0:14:50 > 0:14:54He can now get the pain relief he so desperately needs.

0:14:54 > 0:14:55All done, Neil.

0:14:55 > 0:14:58The Hazardous Area Response Team has arrived.

0:15:03 > 0:15:06All its members are highly trained paramedics,

0:15:06 > 0:15:09skilled in using the latest equipment.

0:15:09 > 0:15:12We're going to roll you but we're going to do all the work.

0:15:12 > 0:15:14Ready, steady, roll.

0:15:14 > 0:15:17NEIL GROANS IN PAIN

0:15:17 > 0:15:20The team straps Neil in securely.

0:15:20 > 0:15:23They have to move him down ten floors.

0:15:23 > 0:15:25Ready, steady, lift. Lovely.

0:15:27 > 0:15:30The specialist kit means they can use the lift

0:15:30 > 0:15:32rather than trying to navigate the stairs.

0:15:33 > 0:15:36Are you OK? Is it not sliding? See you there.

0:15:37 > 0:15:41On the ground floor, Julie and Becky take over.

0:15:41 > 0:15:45They need to get their patient to hospital as quickly as possible.

0:15:45 > 0:15:48It's a little bit bumpy, Neil. Well done.

0:15:53 > 0:15:57Even with pain relief, this is not going to be a comfortable journey.

0:15:57 > 0:16:00Right, a slight bump coming up, Neil, OK?

0:16:00 > 0:16:03Neil's soon delivered to A&E.

0:16:04 > 0:16:07Julie took the clinical lead in this case,

0:16:07 > 0:16:09even though her partner's more experienced.

0:16:09 > 0:16:12It's the only way she will learn.

0:16:12 > 0:16:14When you've got a mentor with you that's taking

0:16:14 > 0:16:20the responsibility, it's quite easy just to support that mentor.

0:16:20 > 0:16:21But when it's the other way around

0:16:21 > 0:16:24and you're expected to make the decisions,

0:16:24 > 0:16:26it's a huge responsibility.

0:16:26 > 0:16:29They head back out. Their night shift has only just begun.

0:16:36 > 0:16:41In Birmingham, it's a new day for rookie firefighter Lianne.

0:16:41 > 0:16:44Three weeks into the job, the novelty hasn't worn off.

0:16:46 > 0:16:49I've got visions of everything falling out on me.

0:16:49 > 0:16:51It still doesn't feel real now I'm here,

0:16:51 > 0:16:54even though I'm in the uniform, I'm at the station.

0:16:54 > 0:16:59It is daunting and scary and exciting and... And I love it.

0:16:59 > 0:17:01- Does someone go there as well or...? - No.

0:17:01 > 0:17:02No, so I'll be all right.

0:17:03 > 0:17:07I want to do well and I don't want to let the other guys on the watch down.

0:17:07 > 0:17:11Cos I want to be the best I can be, really, so...

0:17:11 > 0:17:13I want to impress them.

0:17:13 > 0:17:18Today's shift has barely begun when Lianne does get a chance to impress.

0:17:18 > 0:17:22It's 10.30am and her crew is called to a car crash.

0:17:23 > 0:17:26Less than a month ago, Lianne was being taught

0:17:26 > 0:17:30how to remove casualties from wrecked vehicles.

0:17:30 > 0:17:32Hello, can you hear me? Can you wriggle your fingers at all?

0:17:32 > 0:17:35But that was a training exercise. This is for real.

0:17:40 > 0:17:43The crash involves a hatchback that's left the road

0:17:43 > 0:17:45and is now straddling the kerb.

0:17:45 > 0:17:48Inside is a female driver with spinal injuries.

0:17:48 > 0:17:51Outside, her worried husband can only watch

0:17:51 > 0:17:54as the crew plan how to cut her free.

0:18:01 > 0:18:04Lianne is asked to lead the rescue effort.

0:18:07 > 0:18:10The hydraulic cutters weigh over 20 kilos.

0:18:10 > 0:18:13The new recruit is lifting a third of her body weight.

0:18:18 > 0:18:21It takes just 12 minutes to cut away the roof.

0:18:23 > 0:18:25But before the crew can move the driver,

0:18:25 > 0:18:28a surgical board needs to be slid under her spine.

0:18:28 > 0:18:32We're just going to put the board in now, then. Any pain, let us know.

0:18:32 > 0:18:36Again, Watch Commander Paul tells the rookie to take the lead.

0:18:40 > 0:18:42Right, are her feet free?

0:18:42 > 0:18:44Failure to do this properly

0:18:44 > 0:18:47could cause serious injury to the driver.

0:18:47 > 0:18:49Is she all right down there?

0:18:49 > 0:18:52Two inches. Ready, brace, move.

0:18:54 > 0:18:58Now the driver's been removed, she can be rushed to hospital.

0:18:58 > 0:19:03- Keep really still and they're just going to slide these boards out underneath you, all right?- OK.

0:19:03 > 0:19:06The work of the Fire Service is done.

0:19:06 > 0:19:10Lianne and her bosses are satisfied with how she performed.

0:19:10 > 0:19:13There's a million different scenarios going through your head

0:19:13 > 0:19:18of what you're going to see when you turn up. Your heart's going, your adrenaline's pumping.

0:19:18 > 0:19:19I'm sure I can improve a lot,

0:19:19 > 0:19:23but it's all about learning and training, really.

0:19:23 > 0:19:25She doesn't stand back - she gets stuck in -

0:19:25 > 0:19:27which is always a good sign of her confidence.

0:19:27 > 0:19:29I'm really pleased with her.

0:19:29 > 0:19:32Lianne was worried she'd let everyone down.

0:19:32 > 0:19:36But today she proved she's a valuable member of the team.

0:19:36 > 0:19:39I'm never going to take it for granted - that's one thing.

0:19:39 > 0:19:42I know there's a lot of people tried to get here.

0:19:42 > 0:19:45I fell really grateful that I am and that I've made it.

0:19:45 > 0:19:47Just...enjoy it now.

0:19:54 > 0:19:58In Cheshire, Police Special Beccy arrives for an early shift.

0:19:58 > 0:20:01She's about to take part in her first drugs raid,

0:20:01 > 0:20:04which will be led by her mentor Richard Whitehead.

0:20:04 > 0:20:08We've had information that there's a cannabis farm.

0:20:08 > 0:20:13There's a power cable going up the side of the shed in the rear garden.

0:20:13 > 0:20:17The police have obtained a warrant to search the suspect's property.

0:20:17 > 0:20:20Beccy, if we find anything...

0:20:20 > 0:20:22lock him up.

0:20:22 > 0:20:24Fingers crossed we get a result.

0:20:24 > 0:20:27A fortnight earlier, Beccy made her first arrest -

0:20:27 > 0:20:30but stumbled over the words of the caution.

0:20:30 > 0:20:34You don't have to say anything but anything you do say may be taken as evidence...

0:20:34 > 0:20:36and used against you. OK?

0:20:36 > 0:20:40Sorry - it may harm your defence if you don't mention when questioned something you later rely on in court.

0:20:40 > 0:20:42Had she not corrected herself,

0:20:42 > 0:20:45legal proceedings could have been jeopardised.

0:20:48 > 0:20:51Today, she's determined to do everything by the book

0:20:51 > 0:20:54and get her lines word perfect.

0:20:54 > 0:20:56So if there is a farm,

0:20:56 > 0:20:59it's an arrest for the misuse of... What's the...?

0:20:59 > 0:21:02You will arrest the chap for production of cannabis.

0:21:02 > 0:21:04- Right, OK, so it's that specific. - Yeah.

0:21:04 > 0:21:06Once they reach the house,

0:21:06 > 0:21:08Richard sends two officers to cover the back.

0:21:09 > 0:21:12The suspect's about to get a surprise wake-up call.

0:21:15 > 0:21:18For Beccy, there's no time for nerves.

0:21:18 > 0:21:21..from Stockton Heath Police Station.

0:21:21 > 0:21:25- Can we come in and have a quick chat with you?- Course you can, mate. - Cheers, bud. Appreciate it.

0:21:25 > 0:21:28We're here because of information that you're growing cannabis in the garden shed.

0:21:28 > 0:21:31The suspect admits to using drugs.

0:21:31 > 0:21:33- You smoke a bit of weed.- Yep.

0:21:33 > 0:21:34So if there's any other weed in the house,

0:21:34 > 0:21:37a bit of personal, hand it over.

0:21:37 > 0:21:41Yeah, yeah, I'll go and get all my weed and what have you.

0:21:41 > 0:21:43- OK, where is it?- It's upstairs. - Is it?

0:21:43 > 0:21:47A quick search reveals cannabis and cocaine in his bedroom.

0:21:47 > 0:21:50- Is that everything in here? - Yeah, that's everything.

0:21:50 > 0:21:53I'll get the lads to have a look around. We'll go downstairs.

0:21:53 > 0:21:54Beccy...

0:21:54 > 0:21:59With class-A and class-B drugs found, an arrest is justified.

0:21:59 > 0:22:00It's Beccy's big moment.

0:22:02 > 0:22:04We're going to arrest you for possession of cannabis

0:22:04 > 0:22:07- and the cocaine that's there, all right?- Yeah, yeah.

0:22:07 > 0:22:08You've got the right to remain silent.

0:22:08 > 0:22:13It may harm your defence if you do not mention when questioned something you later rely on in court.

0:22:13 > 0:22:16- Anything you do say may be given in evidence. Do you understand? - Yeah.- OK.

0:22:16 > 0:22:19The necessity for your arrest is just so we can preserve the evidence,

0:22:19 > 0:22:22prevent any loss or damage to any evidence that exists.

0:22:22 > 0:22:24- They're not too tight, are they?- No.

0:22:24 > 0:22:26This time her lines are spot on.

0:22:26 > 0:22:30What I'm going to do is just stick a double lock on them - that just stops them going too tight.

0:22:30 > 0:22:36A member of the public had tipped off the police about a possible cannabis farm in an outbuilding.

0:22:36 > 0:22:39They'd reported a power cable outside the shed.

0:22:39 > 0:22:42But it turns out to be just a piece of rope

0:22:42 > 0:22:45and the outbuilding is clear of drugs.

0:22:45 > 0:22:48No, I wouldn't say there's been anything in here.

0:22:48 > 0:22:51Or they've certainly got rid of it all.

0:22:51 > 0:22:54But back in the house, it's a different story.

0:22:54 > 0:23:00What we've found in his bedroom is a large bag of cannabis bush.

0:23:00 > 0:23:03We've also found a set of scales and a mobile phone holder.

0:23:03 > 0:23:05And that's not all.

0:23:05 > 0:23:08There's some cash that we found as well, some bank notes,

0:23:08 > 0:23:12so we'll take that down and have a chat with him and understand where that money's come from

0:23:12 > 0:23:14and why he's got so much cash in his bedroom.

0:23:14 > 0:23:18The cash and scales may indicate the suspect is dealing after all.

0:23:18 > 0:23:21- Time and date - when you found it. - Yeah.

0:23:21 > 0:23:24But he has an explanation for the money.

0:23:24 > 0:23:26- They're my wages. - How much money's there, mate?

0:23:28 > 0:23:30- OK.- Yeah.

0:23:30 > 0:23:34There isn't enough clear evidence of dealing to confiscate the cash.

0:23:36 > 0:23:41But enough drugs have been found to warrant a trip to the nick for questioning.

0:23:41 > 0:23:43Just follow Beccy in.

0:23:43 > 0:23:46Beccy takes the lead in a formal interview under caution.

0:23:46 > 0:23:48This one was found in your bedroom.

0:23:48 > 0:23:50Do you just want to explain what that one is for us?

0:23:52 > 0:23:53So dry cannabis leaves.

0:23:53 > 0:23:56- You know it's a drug?- Yeah. - You know it's illegal?

0:23:56 > 0:23:59Then she learns how to take a suspect's prints.

0:23:59 > 0:24:02- Just, like, do that...- Yeah.

0:24:02 > 0:24:06..across, dead light. One movement - no back and twos.

0:24:06 > 0:24:08It's been a day of firsts for Beccy.

0:24:09 > 0:24:11First drug raid.

0:24:12 > 0:24:13First formal interview.

0:24:14 > 0:24:16First fingerprinting.

0:24:18 > 0:24:20The new Special is learning fast.

0:24:20 > 0:24:21She took control of it.

0:24:21 > 0:24:24It was nice to see that she's actually moved on,

0:24:24 > 0:24:28rather than saying, you know, "What do I do next?"

0:24:28 > 0:24:31She's progressed and it's nice to see. Hopefully, that'll keep going.

0:24:31 > 0:24:34It's definitely interesting and it's definitely enjoyable

0:24:34 > 0:24:39and hopefully it's the start of a long and fun career in the Specials and a rewarding one, as well.

0:24:44 > 0:24:48In the West Midlands, it's just after 1am.

0:24:48 > 0:24:52Julie and Becky's shift is drawing to a close.

0:24:52 > 0:24:54I think we're all feeling tired now, aren't we?

0:24:56 > 0:24:58But the paramedics need to stay alert.

0:24:58 > 0:25:01Another urgent call has just come through.

0:25:01 > 0:25:06A 68-year-old female with a chest infection.

0:25:06 > 0:25:09But this isn't any female pensioner.

0:25:09 > 0:25:12It's a patient who's already suffering from cancer,

0:25:12 > 0:25:14which means it's a critical case.

0:25:15 > 0:25:17Hello. Is it Ethel?

0:25:18 > 0:25:21Tell me a bit about what's been going on, Ethel.

0:25:21 > 0:25:23Well, I've got cancer, as you can see.

0:25:23 > 0:25:26Yeah. Can I ask you where you've got cancer?

0:25:26 > 0:25:27I've had it five times.

0:25:27 > 0:25:30I've had it in my breast, in my back and in my neck twice.

0:25:30 > 0:25:33- I'm having treatment and it's working...- Brilliant.- So they said.

0:25:38 > 0:25:42Ethel's chemotherapy drugs have lowered her immune system,

0:25:42 > 0:25:45leaving her highly vulnerable to this infection.

0:25:45 > 0:25:48How long have you had the chest infection now?

0:25:48 > 0:25:49- Four days.- Four days.

0:25:49 > 0:25:51It could lead to pneumonia -

0:25:51 > 0:25:53a leading cause of death among the elderly.

0:25:55 > 0:25:57If I can just ask you to lean forward a bit.

0:25:57 > 0:25:59The signs are worrying.

0:26:01 > 0:26:04I can definitely hear crackles on both sides.

0:26:04 > 0:26:07- You're feeling pretty rough, I imagine?- Terrible.- Yeah.

0:26:07 > 0:26:1114% of people hospitalised with pneumonia die from it.

0:26:11 > 0:26:13SHE COUGHS

0:26:13 > 0:26:15I want you to stay comfortable, OK?

0:26:15 > 0:26:18Cos I can see you're struggling a little bit.

0:26:18 > 0:26:21Ethel urgently needs specialist treatment.

0:26:22 > 0:26:24A couple of bumps, OK?

0:26:27 > 0:26:29Within minutes, they reach the nearest A&E.

0:26:31 > 0:26:34How was that journey, Ethel? All right?

0:26:34 > 0:26:35- Lovely driver.- We aim to please.

0:26:38 > 0:26:41Thanks to Julie and Becky's swift actions,

0:26:41 > 0:26:44Ethel will soon get the care she needs.

0:26:47 > 0:26:50Julie's pleased with how their final call went.

0:26:52 > 0:26:55We actually got her into a bed, handed her over

0:26:55 > 0:26:58and it was a nice close to the day.

0:27:02 > 0:27:06At the end of her first month as a fully-fledged paramedic,

0:27:06 > 0:27:11Julie considers all her training as time and effort well spent.

0:27:11 > 0:27:14It's been a long, hard road.

0:27:14 > 0:27:16Lots and lots of hours.

0:27:16 > 0:27:18Probably miss my family quite a bit

0:27:18 > 0:27:22but I've eventually got here and I'm incredibly happy that I did.

0:27:22 > 0:27:23And I would recommend it to anyone.

0:27:23 > 0:27:26You know, age shouldn't hold you back.

0:27:26 > 0:27:28Just go for it.

0:27:34 > 0:27:36The Suspect Beccy arrested during the raid

0:27:36 > 0:27:40was given a formal police caution for the possession of class-A drugs.

0:27:42 > 0:27:45Julie's patient Neil received extensive treatment in hospital

0:27:45 > 0:27:47and is now on the road to recovery.

0:27:48 > 0:27:52The car crash victim Lianne cut free was rushed to hospital

0:27:52 > 0:27:54and given immediate care.

0:27:55 > 0:27:59And Ethel had an emergency blood transfusion.

0:27:59 > 0:28:01She spent a week in hospital before returning home.

0:28:06 > 0:28:08Unstoppable force...

0:28:10 > 0:28:12..meets immovable object.

0:28:12 > 0:28:14Let us in. It's the police!

0:28:14 > 0:28:15Amber and her colleagues

0:28:15 > 0:28:19send in the dogs to help bust a suspected drug dealer.

0:28:19 > 0:28:21- A couple of bags of white powder. - Yeah.

0:28:21 > 0:28:25A 999, a mum in agony

0:28:25 > 0:28:27and a bewildered baby.

0:28:27 > 0:28:30Can Sam detect what's wrong?

0:28:34 > 0:28:36And potential disaster in the North Sea.

0:28:39 > 0:28:41Gary joins a life-or-death mission

0:28:41 > 0:28:44as a fishing boat sinks in freezing water.