0:00:02 > 0:00:04Neighbourhood policing has come a long way
0:00:04 > 0:00:06since the days of Dixon of Dock Green.
0:00:06 > 0:00:07Good evening, all.
0:00:07 > 0:00:10From inner city estates to suburbia...
0:00:12 > 0:00:15..this new generation of community police officers
0:00:15 > 0:00:17are on the front line.
0:00:19 > 0:00:20Police!
0:00:20 > 0:00:24Their aim is to develop a stronger bond with the community...
0:00:24 > 0:00:26Have you had any problems, then? Over the last week?
0:00:26 > 0:00:29..crack down on the crimes taking place on their doorstep...
0:00:29 > 0:00:33- Have you been drinking tonight?- No. - Why is your speech slurred, then?
0:00:33 > 0:00:36..formulate fast action plans to take down the criminals.
0:00:36 > 0:00:37Can't be too careful.
0:00:37 > 0:00:40Who do you think you are?!
0:00:40 > 0:00:41- Hey!- BLEEP
0:00:41 > 0:00:44In this new series of Neighbourhood Blues,
0:00:44 > 0:00:47we go to the Humberside Police region
0:00:47 > 0:00:52and get exclusive access to 24 teams of neighbourhood police officers...
0:00:52 > 0:00:54You're under arrest, mate.
0:00:54 > 0:00:57..as they tackle the problems blighting local people...
0:00:57 > 0:01:00You're now under arrest on suspicion of possession
0:01:00 > 0:01:02with intent to supply a controlled drug.
0:01:02 > 0:01:06..and rise to the challenge of making the streets a safer place.
0:01:29 > 0:01:34Coming up, we discover a leafy secret hiding in an attic...
0:01:34 > 0:01:36Get your hands up!
0:01:36 > 0:01:38You're under arrest, mate.
0:01:38 > 0:01:42..the team try to mediate between two warring neighbours...
0:01:42 > 0:01:45I don't even want to be in the room with her.
0:01:45 > 0:01:47Yeah, CCTV, you've got a fight going on outside Diva's.
0:01:47 > 0:01:51..and there's ranting and raving on the city street.
0:01:51 > 0:01:54No way! No way! You lied last time! You arrested me!
0:02:00 > 0:02:03Neighbourhood policing is dependent on the public
0:02:03 > 0:02:04keeping their eyes and ears peeled
0:02:04 > 0:02:07to inform the police about criminal activity
0:02:07 > 0:02:09taking place where they live.
0:02:09 > 0:02:12But in Humberside, the neighbourhood teams are calling in the help
0:02:12 > 0:02:14of a host of very different sets of eyes.
0:02:14 > 0:02:17Those attached to CCTV cameras.
0:02:21 > 0:02:25There are around 4.2 million CCTV cameras in the UK,
0:02:25 > 0:02:27roughly one for every 14 people.
0:02:27 > 0:02:29Despite concerns from some
0:02:29 > 0:02:32about Britain becoming a surveillance society,
0:02:32 > 0:02:35cameras have made a major impact on the way crime is policed
0:02:35 > 0:02:37and criminals are caught.
0:02:37 > 0:02:40And it seems they have the support of the public.
0:02:40 > 0:02:44I think it's probably had quite a lot to do with helping combat crime.
0:02:44 > 0:02:47I mean, they say, "Big Brother's watching you,"
0:02:47 > 0:02:50but I think that in some circumstances, some cities,
0:02:50 > 0:02:52there's a need for it,
0:02:52 > 0:02:56and I do think it helps a lot, actually, that CCTV is used.
0:02:56 > 0:02:59I think that CCTV is an effective tool in fighting crime
0:02:59 > 0:03:01because not only does it deter the criminals
0:03:01 > 0:03:04from committing that crime initially,
0:03:04 > 0:03:07but it also can help solve a lot of crimes.
0:03:07 > 0:03:10In terms of thefts or break-ins or fights, anything like that,
0:03:10 > 0:03:13people can re-look over the CCTV.
0:03:13 > 0:03:16The Hull city-wide CCTV system
0:03:16 > 0:03:18is one of the biggest in the country.
0:03:18 > 0:03:21The control room, which is manned 24 hours a day,
0:03:21 > 0:03:24is run by Martin Walker.
0:03:24 > 0:03:26At any one time, Martin has up to eight operators
0:03:26 > 0:03:30constantly watching the screens for any sign of criminal activity.
0:03:30 > 0:03:32Yeah, CCTV. Go ahead.
0:03:39 > 0:03:42Hull has around 300 public area cameras.
0:03:42 > 0:03:46That's cameras that are actually out on the streets.
0:03:46 > 0:03:48Yeah, punched the window through first,
0:03:48 > 0:03:50or tried to, and then kicked up at the window.
0:03:50 > 0:03:54The majority of those cameras cover the major routes,
0:03:54 > 0:03:58which usually include shopping routes outside of the city centre,
0:03:58 > 0:04:00as well as inside the city centre.
0:04:04 > 0:04:08Every so often, the CCTV cameras placed around the city
0:04:08 > 0:04:11capture shocking crimes unfolding and the criminals in the act.
0:04:16 > 0:04:17Take a look at this man.
0:04:17 > 0:04:20From a distance, he just looks like he's walking into the pub.
0:04:22 > 0:04:23But look more closely.
0:04:23 > 0:04:27He's carrying a chainsaw, which he fires up
0:04:27 > 0:04:30and thrusts at people standing on the pavement.
0:04:33 > 0:04:35Leaving them in shock, he enters the pub.
0:04:35 > 0:04:38But not before warning another punter off.
0:04:38 > 0:04:41Once inside, he waves the chainsaw wildly at customers,
0:04:41 > 0:04:43causing them to run for their lives.
0:04:43 > 0:04:46He proceeds to charge around the bar,
0:04:46 > 0:04:49waving the chainsaw and screaming at anyone in his way.
0:04:49 > 0:04:53Some of the customers try to fight him off.
0:04:53 > 0:04:55They even throw furniture at him,
0:04:55 > 0:04:57but he cuts through it with the saw
0:04:57 > 0:04:59and charges at them.
0:04:59 > 0:05:01Eventually he flees the pub,
0:05:01 > 0:05:04slicing through the door as he goes.
0:05:04 > 0:05:06Back out on the street,
0:05:06 > 0:05:10he continues to brandish the chainsaw dangerously.
0:05:10 > 0:05:12Somebody from the pub tries to stop the man
0:05:12 > 0:05:14by throwing a beer barrel at him,
0:05:14 > 0:05:17but even this fails to slow him down.
0:05:17 > 0:05:20Eventually, a mob storm out onto the street.
0:05:21 > 0:05:25They surround the man and wrestle him to the ground.
0:05:25 > 0:05:27Despite overpowering him,
0:05:27 > 0:05:30one of them sustains injuries to his arm from the saw.
0:05:30 > 0:05:32The whole incident was captured on CCTV
0:05:32 > 0:05:35and led to the fast and successful conviction
0:05:35 > 0:05:37of the criminal by the police.
0:05:38 > 0:05:42He was jailed for three years for his deadly rampage,
0:05:42 > 0:05:44which fired up all because he was angry
0:05:44 > 0:05:48about being thrown out of the pub for smoking on the premises.
0:05:51 > 0:05:54Tonight, the Command Centre doesn't have anything
0:05:54 > 0:05:58nearly so horrifying as a chainsaw attack to contend with,
0:05:58 > 0:06:00but it's a busy night nonetheless,
0:06:00 > 0:06:03mostly featuring acts of drunk and disorderly behaviour.
0:06:03 > 0:06:06Chicken George, there's a chap in Chicken George
0:06:06 > 0:06:08that's going to be arrested.
0:06:08 > 0:06:12Can you see if he... Make sure he don't leave before they get there?
0:06:12 > 0:06:14Three jobs, four jobs, both sides of the city!
0:06:14 > 0:06:17Yeah, CCTV, you've got a fight ongoing outside Diva's.
0:06:17 > 0:06:19He's going to get locked up now.
0:06:19 > 0:06:23As the police are having a word with one group,
0:06:23 > 0:06:26over on another screen, the CCTV operators
0:06:26 > 0:06:28pick up another potential troublemaker.
0:06:28 > 0:06:31This time it's a man seen hanging around
0:06:31 > 0:06:34with bags of alcohol in the no-drinking zone.
0:06:34 > 0:06:37The CCTV team radio their suspicions through to the police
0:06:37 > 0:06:40and the call is picked up by neighbourhood officers,
0:06:40 > 0:06:44Allyson Carter and Paul Cracker.
0:06:44 > 0:06:47You're causing anti-social behaviour. I don't care where you go...
0:06:47 > 0:06:50- Will I see these to buy my food? - No, you're going to leave the area.
0:06:50 > 0:06:52I want you to stop shouting and waving your arms around.
0:06:52 > 0:06:55All I've asked you to do is calm down.
0:06:55 > 0:06:58There you go. My name's (BLEEP). Date of birth, (BLEEP), Doncaster.
0:06:58 > 0:07:00Born and bred and a daughter here, mate. End of.
0:07:00 > 0:07:03Thank you. They're the details I was going to ask you for.
0:07:03 > 0:07:05Know what I've done, I've gone to the shop
0:07:05 > 0:07:06and bought some batteries, OK?
0:07:06 > 0:07:09By the way, there's a pub over there. He's got his register...
0:07:09 > 0:07:10It's not what you did in the shop,
0:07:10 > 0:07:13it's what you've been doing outside the shop.
0:07:13 > 0:07:15- Drinking alcohol in a no-drinking zone.- I wasn't drinking!
0:07:15 > 0:07:17You were. CCTV have seen you doing it, sir.
0:07:17 > 0:07:18Look at the CCTV. Prove it!
0:07:18 > 0:07:22- We've had complaints from the public. - No, you haven't! Nobody's been here!
0:07:22 > 0:07:24- They've called it in to us. - I've just got out of a taxi!
0:07:24 > 0:07:26- Sir, stop shouting. - I've just got out of a taxi.
0:07:26 > 0:07:29- Stop shouting, please. - Please don't lie. Stop it!
0:07:29 > 0:07:30- I don't lie.- Yeah, you do!
0:07:30 > 0:07:33Go to the taxi rank at the train station!
0:07:33 > 0:07:36- Get your stuff together. - You're a waste of space.
0:07:36 > 0:07:37Thank you very much, then.
0:07:37 > 0:07:39I've just gone to the shop and bought that!
0:07:39 > 0:07:42The man has his drink confiscated, which triggers another outburst.
0:07:42 > 0:07:46- What the- BLEEP?- I haven't been drinking in the street!
0:07:46 > 0:07:48- You've been seen drinking. - I'm going to prove this.
0:07:48 > 0:07:51Excuse me, excuse me, have I just come in here and bought that?
0:07:51 > 0:07:54And I was walking away with it? And my batteries?
0:07:54 > 0:07:56Thank you. Thank you.
0:07:56 > 0:07:58You've just robbed me of my Giro.
0:07:58 > 0:08:01You've just robbed me of my Giro, and I ain't done nothing wrong.
0:08:01 > 0:08:03Sir, you've had it explained that it's a no-drinking zone.
0:08:03 > 0:08:07- I haven't been drinking here! - You were drinking that open bottle.
0:08:07 > 0:08:08That bottle...
0:08:08 > 0:08:10If we believe you're going to drink the rest of it,
0:08:10 > 0:08:12it's going to be seized.
0:08:12 > 0:08:14- Just stop shouting.- Can I have my stuff back and then go?
0:08:14 > 0:08:16The alcohol's been seized,
0:08:16 > 0:08:18because you're in a designated no-drinking zone.
0:08:18 > 0:08:20I have to come through this area to see my daughter.
0:08:20 > 0:08:23I've spoken to you three weeks ago and told you the same thing.
0:08:23 > 0:08:25Yes, you did. And sent me all the way to Scotland!
0:08:25 > 0:08:28And who's the one who's going to court with me next week? You are!
0:08:28 > 0:08:31I've no idea, but you've had this information from me before,
0:08:31 > 0:08:33- so you know it's a no-drinking zone. - You keep going on my case!
0:08:34 > 0:08:37As the man continues to rant and rave,
0:08:37 > 0:08:40Allyson enters the shop to talk to the owner.
0:08:40 > 0:08:42You've got to think about the impression
0:08:42 > 0:08:44it's going to give your business outside.
0:08:44 > 0:08:47I appreciate that he's not so drunk that you can't serve him,
0:08:47 > 0:08:50however, he's drunk enough to cause anti-social behaviour outside.
0:08:50 > 0:08:52So it's not good for your business and anybody else's.
0:08:52 > 0:08:54I'll just walk in that courthouse in the morning
0:08:54 > 0:08:56and I want your number and I want...
0:08:56 > 0:09:00Back outside, the man continues to protest, louder and louder.
0:09:00 > 0:09:02This time to PCs Gareth Walker and Alan Cowley,
0:09:02 > 0:09:05who have arrived to provide backup.
0:09:05 > 0:09:07Last time, you arrested me, you arrested me.
0:09:07 > 0:09:10Put your fingers down when I'm stood in front of you.
0:09:10 > 0:09:14It's signed for! By the way, it's signed for!
0:09:14 > 0:09:16It's signed for, it's signed for!
0:09:16 > 0:09:19Come over here. Stop messing about.
0:09:19 > 0:09:22As the situation escalates, the neighbourhood team
0:09:22 > 0:09:24are left with no choice but to arrest him.
0:09:24 > 0:09:27It's signed for, from the prison. It's signed from the prison!
0:09:27 > 0:09:31Who's broke the rules now? That's from the prison.
0:09:31 > 0:09:33They put their number on my bags for me to get home.
0:09:33 > 0:09:36- You're in a no-drinking zone. - I wasn't drinking here!
0:09:36 > 0:09:38- No, I ain't committed no crime! - Right, you're under arrest
0:09:38 > 0:09:41- for Section 5 of the Public Order Act.- I haven't been drinking!
0:09:41 > 0:09:43- You're causing a disturbance. - No, you started it!
0:09:43 > 0:09:47You've tried it, mate, you've tried it. It's not going to work.
0:09:48 > 0:09:52Bruv, do that, because it's going to prove a point!
0:09:53 > 0:09:56- It's going to prove a point. - You all right, fella?
0:09:56 > 0:09:58- Yeah, I'll be all right, mate. - Watch your step.
0:09:58 > 0:09:59- Mind your step.- BLEEP
0:09:59 > 0:10:01Oh, he stinks!
0:10:01 > 0:10:05That male down the street, the PCSOs have stopped him
0:10:05 > 0:10:07for drinking alcohol in the street.
0:10:07 > 0:10:11They've seized the alcohol, which they're entitled to do,
0:10:11 > 0:10:13because it's a designated no-drinking zone.
0:10:13 > 0:10:15As you see, the male's become abusive,
0:10:15 > 0:10:18not abusive, but shouting and bawling in the street,
0:10:18 > 0:10:20and is causing or is likely to cause alarm and distress
0:10:20 > 0:10:23to members of the public who was passing by.
0:10:23 > 0:10:26Other members of the public in the area was clearly looking on
0:10:26 > 0:10:28and doing their best to avoid him.
0:10:28 > 0:10:31We was going to issue him with a Section 27 notice
0:10:31 > 0:10:34to order him to disperse from the area,
0:10:34 > 0:10:37but PC Walker found some more alcohol on him,
0:10:37 > 0:10:40went to seize it, and he started throwing his arms about
0:10:40 > 0:10:42and became more vocal.
0:10:42 > 0:10:45So therefore, he's been arrested for Section 5 of the Public Order Act.
0:10:45 > 0:10:49He gets a night in the cells to sleep off his hangover,
0:10:49 > 0:10:52before a trip to the magistrates.
0:10:55 > 0:10:58Although initially charged with being drunk and disorderly...
0:11:01 > 0:11:04..he was cleared of this on his appearance at court.
0:11:14 > 0:11:19More than 60% of the cannabis smoked in the UK is also grown here.
0:11:21 > 0:11:24Not the kind of green-fingered neighbour
0:11:24 > 0:11:27any law-abiding citizen in the UK would want.
0:11:29 > 0:11:32Every day, the police shut down
0:11:32 > 0:11:34an estimated 20 cannabis farms in the UK.
0:11:34 > 0:11:40I wouldn't like my neighbours to grow drugs next to me, my house.
0:11:40 > 0:11:44I think that would attract a lot of people coming to buy drugs
0:11:44 > 0:11:48and it would create quite an unsafe area,
0:11:48 > 0:11:51so I would not like it at all.
0:11:51 > 0:11:53We're looking at hundreds and thousands of pounds, really.
0:11:53 > 0:11:57Gangs, mostly from Vietnam,
0:11:57 > 0:12:00are using hydroponic technology to produce massive amounts
0:12:00 > 0:12:06of strong varieties of cannabis in warehouses around the UK.
0:12:08 > 0:12:12But not everyone who grows marijuana is a member of a gang.
0:12:12 > 0:12:15So-called solo operators produce their own crops
0:12:15 > 0:12:17which they then deal on the streets.
0:12:17 > 0:12:19All across Humberside,
0:12:19 > 0:12:22the neighbourhood teams have launched a major clamp down
0:12:22 > 0:12:24against home-grower dealers.
0:12:24 > 0:12:27Most of the information they receive about these people
0:12:27 > 0:12:29comes from the worried public.
0:12:29 > 0:12:31And today, over in Grimsby,
0:12:31 > 0:12:34a tip-off has led to the team mounting a raid.
0:12:34 > 0:12:38They get a brief from their boss, who pulls the team together
0:12:38 > 0:12:42and gives them some information about the target.
0:12:42 > 0:12:44We've got keys from the letting agency
0:12:44 > 0:12:48and they have been recently in part of the flat,
0:12:48 > 0:12:51and they say that they can smell a strong smell
0:12:51 > 0:12:53of what they believe to be cannabis.
0:12:53 > 0:12:55Local criminals have been disturbed around the flat,
0:12:55 > 0:12:58and it would appear they have been targeting his flat
0:12:58 > 0:12:59to burgle it for the cannabis grown.
0:12:59 > 0:13:02A team of 12 officers head to the property.
0:13:02 > 0:13:05As they have a key from the letting agent,
0:13:05 > 0:13:09they shouldn't need to force entry, but they are taking no chances.
0:13:09 > 0:13:11Surrounding the house,
0:13:11 > 0:13:13they gain entrance from the rear and front doors.
0:13:13 > 0:13:14The house looks clean,
0:13:14 > 0:13:18but an overwhelming smell of cannabis wafts through it
0:13:18 > 0:13:22and it's coming from above them, in the loft.
0:13:22 > 0:13:23There it is.
0:13:23 > 0:13:26Yeah, that'll be it.
0:13:26 > 0:13:27- Ladders!- Yeah.
0:13:27 > 0:13:32It's often the smell is what's complained about initially.
0:13:32 > 0:13:34If it's like this, in lofts and attics,
0:13:34 > 0:13:35it permeates into other houses,
0:13:35 > 0:13:38and that's where the information usually starts.
0:13:38 > 0:13:40Check for heat sources and confirm it that way,
0:13:40 > 0:13:42and then issue a warrant.
0:13:42 > 0:13:44How the hell is he getting up there?
0:13:44 > 0:13:48Here he is, here we go.
0:13:48 > 0:13:53Getting up there to investigate it isn't going to be easy.
0:13:53 > 0:13:56Armed with a ladder, the team climb in for a better look.
0:13:58 > 0:14:01And they are greeted by a very compact
0:14:01 > 0:14:04but professional cannabis-growing operation.
0:14:04 > 0:14:08As well as the mini-farm in the rafters,
0:14:08 > 0:14:11around the house there are signs of a possible drug-dealing operation.
0:14:11 > 0:14:14Several boxes of dried cannabis
0:14:14 > 0:14:16ready to hit the streets are found,
0:14:16 > 0:14:19along with a number of deadly weapons.
0:14:21 > 0:14:24Some are even strategically placed around the house
0:14:24 > 0:14:26to be used in an attack.
0:14:26 > 0:14:29I assume, to protect himself if unwanted people came in.
0:14:29 > 0:14:33A quantity of used notes is also found and bagged as evidence...
0:14:33 > 0:14:36That's £200 cash.
0:14:36 > 0:14:41..along with what could be some stolen bicycle parts.
0:14:41 > 0:14:43Basically we found these wheels in the flat.
0:14:43 > 0:14:45There's various items in the flat
0:14:45 > 0:14:47which kind of don't fit in with his lifestyle.
0:14:47 > 0:14:51These wheels are quite expensive wheels and they match...
0:14:51 > 0:14:53We were working on Christmas Day
0:14:53 > 0:14:56and there was a theft of quite an expensive, high-value bike.
0:14:56 > 0:15:00It had red wheels which are the same make and model of these,
0:15:00 > 0:15:02so it's likely these are the wheels.
0:15:02 > 0:15:05The bike's obviously been stripped for its parts
0:15:05 > 0:15:08and they're the wheels, which we reckon about £400 in value
0:15:08 > 0:15:11for a set of mountain bike wheels,
0:15:11 > 0:15:13which we'll take to the owner, try to get them identified,
0:15:13 > 0:15:15and hopefully get them back to him.
0:15:15 > 0:15:18So he'll be pleased to get them back, I'm sure.
0:15:18 > 0:15:20Midway through the police's search,
0:15:20 > 0:15:23the team find the missing piece of their investigation.
0:15:23 > 0:15:26Put your arms up!
0:15:26 > 0:15:28Get your arms up!
0:15:28 > 0:15:30The suspect unwittingly returns home
0:15:30 > 0:15:34to be greeted by a house full of police officers.
0:15:34 > 0:15:36You're under arrest, mate.
0:15:36 > 0:15:38The man is arrested on the spot.
0:15:38 > 0:15:40With the suspect taken into custody,
0:15:40 > 0:15:44the team now have to collect and catalogue their findings
0:15:44 > 0:15:46to be used as evidence in court.
0:15:46 > 0:15:49It's another good result for the neighbourhood team,
0:15:49 > 0:15:51showing how tip-offs from the community
0:15:51 > 0:15:55can really lead to suspected dealers being taken off the streets.
0:15:55 > 0:15:57It's quite common, this.
0:15:57 > 0:15:59I mean, we'll often, what happens these days,
0:15:59 > 0:16:02we'll go to arrest someone for something completely unrelated
0:16:02 > 0:16:04and then it's almost every other person
0:16:04 > 0:16:06has a small-grow in their wardrobe.
0:16:06 > 0:16:08I've found them in wardrobes,
0:16:08 > 0:16:10six or seven plants and stuff like that.
0:16:10 > 0:16:13And it varies in size from six or seven plants in the wardrobe,
0:16:13 > 0:16:16a couple of dozen plants in a loft,
0:16:16 > 0:16:20to a full house or warehouse on an industrial scale.
0:16:20 > 0:16:21So, it varies.
0:16:21 > 0:16:26The man is currently on police bail awaiting further interview
0:16:26 > 0:16:29in relation to the suspected drug offences.
0:16:29 > 0:16:34No further action was taken on the bicycle parts
0:16:34 > 0:16:36police suspected were stolen.
0:16:36 > 0:16:39No charges were brought in relation
0:16:39 > 0:16:42to any of the potential weapons discovered at the property.
0:16:42 > 0:16:46The guns were just legal air pistols.
0:16:52 > 0:16:55Having a drug dealer living on your street
0:16:55 > 0:16:57is something no-one wants to put up with,
0:16:57 > 0:16:59but just as tough can be living next door
0:16:59 > 0:17:01to a neighbour you just don't get on with.
0:17:03 > 0:17:05Anti-social behaviour in town centres,
0:17:05 > 0:17:08with the public feeling threatened and unsafe,
0:17:08 > 0:17:10sees the police taking fast action.
0:17:10 > 0:17:14But what happens when there's trouble closer to home?
0:17:14 > 0:17:15Last year the police were called
0:17:15 > 0:17:18to over three quarters of a million neighbourly disputes,
0:17:18 > 0:17:21and it's something millions more have had contact with.
0:17:21 > 0:17:23Absolutely horrible.
0:17:23 > 0:17:26The people downstairs scream at each other from day to night.
0:17:26 > 0:17:28Minor feuds over the garden fence
0:17:28 > 0:17:32can easily erupt into bigger, longer-term bust-ups.
0:17:32 > 0:17:33I just can't understand it.
0:17:33 > 0:17:36It's like she's deliberately doing it.
0:17:36 > 0:17:40So the neighbourhood teams are keen to resolve disagreements
0:17:40 > 0:17:42as quickly and efficiently as possible.
0:17:42 > 0:17:44Best fix solution is you don't engage with them,
0:17:44 > 0:17:45they don't engage with you.
0:17:45 > 0:17:49In Hull, the neighbourhood teams get called out
0:17:49 > 0:17:51to an average of ten such arguments a day.
0:17:51 > 0:17:53These things like neighbours' disputes
0:17:53 > 0:17:54are described as low-level issues.
0:17:54 > 0:17:57They're not low-level for the people involved in them.
0:17:57 > 0:18:00They totally take over people's lives. They affect people.
0:18:00 > 0:18:03We've been in people's homes where they're crying, you know,
0:18:03 > 0:18:06they can't go to work, they just can't operate in a normal way.
0:18:06 > 0:18:08With the problem so prolific,
0:18:08 > 0:18:11the police are always looking for new ways
0:18:11 > 0:18:12to arbitrate between these spats
0:18:12 > 0:18:15without resorting to criminal proceedings,
0:18:15 > 0:18:17which is where restorative justice comes in.
0:18:17 > 0:18:20So, restorative process is about getting people together
0:18:20 > 0:18:23in an environment where they can talk about the issues they've had.
0:18:23 > 0:18:25We supervise it, there's facilitators.
0:18:25 > 0:18:29They talk about what's gone on and they go back to how it started,
0:18:29 > 0:18:31which in a lot of cases, honestly,
0:18:31 > 0:18:35people can't even remember where these problems started.
0:18:35 > 0:18:37PCSO Carole Forth is the officer
0:18:37 > 0:18:40who takes the lead on restorative justice in the area.
0:18:40 > 0:18:42She's heading out to try and resolve a dispute.
0:18:42 > 0:18:45It's between two families who live on a housing estate
0:18:45 > 0:18:47just down the road from the police station.
0:18:47 > 0:18:51What began as a few choice words has escalated into an all-out war.
0:18:51 > 0:18:53It's two ladies having the main problems.
0:18:53 > 0:18:55Both with families, both with children.
0:18:55 > 0:18:58I think that both of them are at the end of their tether.
0:18:58 > 0:19:00They don't know what to do next.
0:19:00 > 0:19:02And people don't want to move. That's the problem.
0:19:02 > 0:19:05People want to keep on living where they live.
0:19:05 > 0:19:07So how are you going to get on with a neighbour
0:19:07 > 0:19:09that you've reached this sort of level with?
0:19:09 > 0:19:12It's the first time that I've met this woman is tonight,
0:19:12 > 0:19:15so I'm just going to try and talk about a restorative conference to her
0:19:15 > 0:19:18and see whether she'd be interested in taking part
0:19:18 > 0:19:20and tell her what it's about in principle,
0:19:20 > 0:19:23and hopefully she'll be interested and we can set it up.
0:19:23 > 0:19:25But some people I've thought are just vastly unsuitable,
0:19:25 > 0:19:27and other people have just said,
0:19:27 > 0:19:30"No way, I don't want to sit opposite this person in a room.
0:19:30 > 0:19:32"I don't even want to be anywhere near them."
0:19:32 > 0:19:34Which I can understand as well.
0:19:34 > 0:19:37One of the neighbours has agreed to meet Carole in their home.
0:19:37 > 0:19:41She's going to get a chance to sit down and hear the complaint,
0:19:41 > 0:19:44explain how restorative justice can help,
0:19:44 > 0:19:48and hopefully rise to the challenge of working out an amicable solution.
0:19:48 > 0:19:50What we do in a restorative conference
0:19:50 > 0:19:54is getting the people that have the problems together
0:19:54 > 0:19:56in a neutral place to talk about
0:19:56 > 0:19:58what's been going on and try and bring some closure,
0:19:58 > 0:20:01if you like, or to move people forward.
0:20:01 > 0:20:04Now, it's not about anybody winning or anybody having to back down
0:20:04 > 0:20:07or be friends, or that I'm expecting you, you know,
0:20:07 > 0:20:09to be friends with your neighbours when you come out of this.
0:20:09 > 0:20:13It's not about that. It's a chance to get round a table and talk to each other
0:20:13 > 0:20:15about what's happened in neutral surroundings
0:20:15 > 0:20:18with myself facilitating the conference. I would facilitate it.
0:20:18 > 0:20:21There would be no shouting or screaming or swearing,
0:20:21 > 0:20:23We'd make it clear that would end the conference,
0:20:23 > 0:20:27and the people would be dealt with by the criminal justice system.
0:20:27 > 0:20:29But it's a chance for you to speak to each other and say,
0:20:29 > 0:20:31"How have we come to this?"
0:20:31 > 0:20:34If we walk out of that room and the way that you want to resolve it
0:20:34 > 0:20:36is you both agree to completely ignore each other,
0:20:36 > 0:20:38no more swearing in front of the kids, no more of any of this,
0:20:38 > 0:20:40- then we've got a result, haven't we? - Yeah.
0:20:40 > 0:20:44We've got something positive out of it, and that's in there.
0:20:44 > 0:20:47I have got a 100% record so you can honestly trust me.
0:20:47 > 0:20:50I wouldn't be here wasting your time this close to Christmas
0:20:50 > 0:20:52- if I didn't think we could get somewhere with this.- Yeah.
0:20:52 > 0:20:54So we'd set it up somewhere possibly like
0:20:54 > 0:20:56the Partnership Learning Centre on Greatfield.
0:20:56 > 0:20:58I don't know if you know it?
0:20:58 > 0:21:01Or some nice venue that's neutral, where we can get a room
0:21:01 > 0:21:03and we can get together and get you round the table
0:21:03 > 0:21:06and get you to talk and just talk about what's happened.
0:21:06 > 0:21:08Yeah, and then you find out it's all for something ridiculous?
0:21:08 > 0:21:10Usually you do, yeah. Usually you do.
0:21:10 > 0:21:13Carole knows that neighbourly disputes can begin
0:21:13 > 0:21:16over the most minor disagreement and soon spiral out of control.
0:21:16 > 0:21:19Real nice people.
0:21:19 > 0:21:22And you think, "How have they got to that stage?"
0:21:22 > 0:21:25I'm not saying it solves everything, but we're saying it's worth a shot.
0:21:25 > 0:21:27You know, there are so many things...
0:21:27 > 0:21:30if you've got another tool in your tool-box to use,
0:21:30 > 0:21:32and it works, then why not give it try?
0:21:32 > 0:21:34I don't understand the mentality of not, really.
0:21:34 > 0:21:37Find out later if the other neighbours are so willing
0:21:37 > 0:21:40to see their problem resolved by restorative justice.
0:21:44 > 0:21:48Hull city centre's network of over 300 cameras
0:21:48 > 0:21:51keeps the area well-covered for crime.
0:21:51 > 0:21:55But sometimes even Big Brother can't believe its eyes
0:21:55 > 0:21:58at the sights that can unfold on the streets and roads below.
0:21:58 > 0:22:01Chaos that is usually left to the police to get under control.
0:22:01 > 0:22:04We now get a unique look
0:22:04 > 0:22:08at some of the CCTV archives' more curious clips.
0:22:08 > 0:22:11Take a look at this. A quiet evening.
0:22:11 > 0:22:13Traffic running smoothly,
0:22:13 > 0:22:17until this bullish beast decides to give cause for concern
0:22:17 > 0:22:19by appearing on the railway line.
0:22:19 > 0:22:22That's right, a cow has escaped from a nearby field.
0:22:26 > 0:22:30And maybe fearing his time had come for the chop,
0:22:30 > 0:22:32he's decided to go on the run.
0:22:32 > 0:22:36Leaving the rail tracks, despite the efforts
0:22:36 > 0:22:38of police officers already on the scene to stop him,
0:22:38 > 0:22:40the bull charges down the road.
0:22:43 > 0:22:46More used to going after reckless road hogs,
0:22:46 > 0:22:50this pursuit of a crazy cow is a first for the police.
0:22:54 > 0:22:57Trotting along, the bull soon hits a busy road.
0:23:01 > 0:23:04The police know that two tonnes of raging bull
0:23:04 > 0:23:06is certain to cause serious carnage,
0:23:06 > 0:23:09should he get struck by a truck or a passing car.
0:23:12 > 0:23:17Two police cars are now following the beast and warning off motorists.
0:23:17 > 0:23:20Possibly having run out of steam, the bull suddenly stops,
0:23:20 > 0:23:23and it looks like the pursuit may be over.
0:23:24 > 0:23:26But as a police officer approaches,
0:23:26 > 0:23:30the animal changes its mind and makes a run for it,
0:23:30 > 0:23:34much to the bemusement of startled motorists.
0:23:34 > 0:23:36Fortunately, the farmer who owned him
0:23:36 > 0:23:40was able to get him back to his field shortly afterwards.
0:23:42 > 0:23:44This next crime caught on camera
0:23:44 > 0:23:48has to be one of the most outrageous car thefts witnessed on CCTV.
0:24:01 > 0:24:04Camera operators pick up a man
0:24:04 > 0:24:07breaking into a car and driving away.
0:24:18 > 0:24:20As he goes, the owner spots his car
0:24:20 > 0:24:23and, in disbelief, approaches the driver.
0:24:28 > 0:24:31They exchange some words, and the owner goes around the passenger side
0:24:31 > 0:24:33to try and get into his car...
0:24:35 > 0:24:37..but the thief holds the door shut.
0:24:49 > 0:24:54And the owner has to watch his car being driven away under his nose.
0:24:54 > 0:24:56He tries desperately to give chase...
0:25:03 > 0:25:07..but quickly loses sight of his vehicle.
0:25:13 > 0:25:15But with every move being followed by CCTV
0:25:15 > 0:25:17and relayed to the police,
0:25:17 > 0:25:21it's not long before the car is picked up by the boys in blue.
0:25:28 > 0:25:32A full pursuit is now on, with the stolen vehicle speeding away,
0:25:32 > 0:25:36and almost getting wiped out by an oncoming bus in the process.
0:25:45 > 0:25:47The man thinks he is getting away,
0:25:47 > 0:25:52only to find himself boxed in by an oncoming police car.
0:25:52 > 0:25:56The police get out to try and apprehend him.
0:25:56 > 0:25:59But, in an audacious and dangerous move,
0:25:59 > 0:26:02the driver floors it, squeezing through the available gap.
0:26:02 > 0:26:06A van driver turns Good Samaritan and blocks his exit.
0:26:06 > 0:26:08But as the police move in on foot,
0:26:08 > 0:26:11the driver spots another opportunity to escape
0:26:11 > 0:26:15and makes a break for it through a gap in the parked cars.
0:26:15 > 0:26:18One police officer bravely tries to open the passenger side door
0:26:18 > 0:26:20but, obstructed by a tree,
0:26:20 > 0:26:22he gets knocked out of the way.
0:26:22 > 0:26:24Bolting along the pavement,
0:26:24 > 0:26:26the driver careers back onto the road,
0:26:26 > 0:26:29once again narrowly avoiding a collision.
0:26:29 > 0:26:33The driver of the stolen car may have thought he was home and dry,
0:26:33 > 0:26:36but he was eventually apprehended
0:26:36 > 0:26:39and, unsurprisingly, lost his driving licence
0:26:39 > 0:26:43and received nine months inside for dangerous driving.
0:26:48 > 0:26:52Raging Bulls and crazed drivers may not be on the charge list today,
0:26:52 > 0:26:54but back in Hull city centre, the police have once again teamed up
0:26:54 > 0:26:57with the CCTV Control Room
0:26:57 > 0:26:58in a bid to cut crime.
0:26:58 > 0:27:02CCTV has two principal ways of operation.
0:27:02 > 0:27:04There's reactive and proactive.
0:27:04 > 0:27:06And reactive is the major part,
0:27:06 > 0:27:08because you're acting on information received,
0:27:08 > 0:27:10wherever that comes from.
0:27:10 > 0:27:13Whether that's from the police,
0:27:13 > 0:27:16whether that's from the retail crime people over the radio system,
0:27:16 > 0:27:18general public ringing in,
0:27:18 > 0:27:21or from more detailed information that you get from the police.
0:27:21 > 0:27:25Things like that, that are telling you where to look.
0:27:25 > 0:27:26The police have received a call
0:27:26 > 0:27:29that a car has been broken into and a sat-nav stolen.
0:27:33 > 0:27:35Back in the CCTV Control Room,
0:27:35 > 0:27:39they haven't caught the thief breaking in to the vehicle,
0:27:39 > 0:27:42but witness information passed to them by the police
0:27:42 > 0:27:45has enabled the operators to use their network of 300 cameras
0:27:45 > 0:27:48to track down someone matching the description of the man
0:27:48 > 0:27:50that the police want to question.
0:27:50 > 0:27:53The neighbourhood team are on scene, and have new information
0:27:53 > 0:27:56about who may be responsible for the thefts.
0:27:56 > 0:27:59Gareth obviously has seen one of our prolific
0:27:59 > 0:28:02theft-from-motor-vehicle men this morning,
0:28:02 > 0:28:05- a kid called- BLEEP, - wearing exactly the same clothing
0:28:05 > 0:28:09in the description for the male that's just been passed for this job.
0:28:09 > 0:28:13The police pass this info onto the CCTV Control Centre.
0:28:13 > 0:28:16They quickly get a fix on the man matching the description
0:28:16 > 0:28:18of the person the police want to speak to.
0:28:18 > 0:28:21But the Sgt Steve Lamb knows they need to act fast.
0:28:21 > 0:28:24If he's in possession of stolen property,
0:28:24 > 0:28:27he's either going to take it straight to his home address,
0:28:27 > 0:28:30or potentially take it to a second-hand shop
0:28:30 > 0:28:32where he can offload it.
0:28:32 > 0:28:34With info on the man's whereabouts
0:28:34 > 0:28:36fed from the CCTV Centre to the police,
0:28:36 > 0:28:40- they head to the location to talk to him.- There he is!
0:28:41 > 0:28:43Three-zero, I'm with it.
0:28:43 > 0:28:46As Steve spots the man, suspicions are further raised
0:28:46 > 0:28:47as he is seen to start running.
0:28:47 > 0:28:49Stand still, stand still!
0:28:49 > 0:28:52Not wanting to lose him, Steve moves in.
0:28:52 > 0:28:54- Don't move!- What have I done?
0:28:54 > 0:28:57Believing the man is the suspect that they are looking for,
0:28:57 > 0:28:58Steve and Gareth detain him.
0:28:58 > 0:29:01Section 1: Peer search. I'm going to handcuff you.
0:29:01 > 0:29:02Till I've done that...
0:29:02 > 0:29:04I've only just ran from that bus stop up there.
0:29:04 > 0:29:07Yeah?
0:29:07 > 0:29:08Right, what's your name, mate?
0:29:08 > 0:29:11- BLEEP.- I don't even see what I've done wrong,
0:29:11 > 0:29:13I don't even see what I've done.
0:29:13 > 0:29:15- That's it.- It's me?
0:29:15 > 0:29:17I haven't even gone near any cars!
0:29:17 > 0:29:19The description you've just passed,
0:29:19 > 0:29:21we've just confirmed that's the description of the male
0:29:21 > 0:29:23seen running from that vehicle.
0:29:23 > 0:29:26But Steve begins to wonder if they have the right guy.
0:29:26 > 0:29:28As Steve runs some checks, further down the road
0:29:28 > 0:29:30CCTV picks up another police unit
0:29:30 > 0:29:32arresting one of the most notorious thieves in the area.
0:29:32 > 0:29:34Have you got a CCTV camera
0:29:34 > 0:29:37- monitoring the PCSO with- BLEEP- on Ferensway?
0:29:37 > 0:29:40And if that's a yes, will you give me a description of him now?
0:29:40 > 0:29:43The team are mistaken in thinking the man they have stopped
0:29:43 > 0:29:46is the prolific offender on their books.
0:29:46 > 0:29:49- Come out, kid. - The man is totally innocent.
0:29:49 > 0:29:53He just happens to be dressed similarly to the actual suspect.
0:29:53 > 0:29:55I understand your job, mate, I really do.
0:29:55 > 0:29:57Listen, I'm going to go. I promise.
0:29:57 > 0:29:58The innocent man is sent on his way
0:29:58 > 0:30:02with a thumbs up for the neighbourhood police.
0:30:02 > 0:30:04But is it going to be second time lucky
0:30:04 > 0:30:07in the team's bid to catch a thief? Find out later.
0:30:15 > 0:30:18Whilst technology like CCTV may assist the neighbourhood teams,
0:30:18 > 0:30:20it's still good old-fashioned police work
0:30:20 > 0:30:23which makes them an integral part of the community
0:30:23 > 0:30:25and the teams prove to be invaluable
0:30:25 > 0:30:28when trying to help resolve problems and disputes
0:30:28 > 0:30:30wherever they may arise.
0:30:35 > 0:30:38Back over in Hull, Carol has been trying to convince
0:30:38 > 0:30:41two warring neighbours to resolve their differences
0:30:41 > 0:30:43as peacefully as possible.
0:30:43 > 0:30:47She's managed to convince one party to take part in a mediation process
0:30:47 > 0:30:49in a bid to resolve the issue.
0:30:51 > 0:30:53It's now up to her colleague, Nigel, to convince the others
0:30:53 > 0:30:56to also get around the peace-making table.
0:30:56 > 0:31:00They both want it to stop for a quiet life.
0:31:00 > 0:31:02Well, if they want it to stop, it's quite easy -
0:31:02 > 0:31:04don't speak to each other.
0:31:04 > 0:31:08But obviously every little thing seems to be flicking a switch at the moment.
0:31:08 > 0:31:11There's two houses and no independent witnesses,
0:31:11 > 0:31:14so you always struggle to prove it.
0:31:14 > 0:31:16- Hiya.- Hello there.
0:31:16 > 0:31:18I'm a fresh set of eyes. Sam works for me,
0:31:18 > 0:31:21so I'm looking at what I can do and what we can settle on going forward.
0:31:21 > 0:31:24Sam's been round, done work with it. I know she's offered you restorative
0:31:24 > 0:31:27- which you didn't really want to go for.- No, I still don't to be honest.
0:31:27 > 0:31:29That's fine, that is an option...
0:31:29 > 0:31:31Not when I have six of them threatening to kick my head in.
0:31:31 > 0:31:34That's one of the options that we do try to push down
0:31:34 > 0:31:36because we've had success with it in the past.
0:31:36 > 0:31:39The problem with mediation is it wouldn't work
0:31:39 > 0:31:41in the sense that what'd happen is you'd go in there,
0:31:41 > 0:31:45you'd have a slagging match. You'd sign a bit of paper, you'll come out
0:31:45 > 0:31:48- and two weeks later down the line she will start again.- Yeah.
0:31:48 > 0:31:50Because it's all started again when I started work again.
0:31:50 > 0:31:54- Now I'm back on my own, going to school...- She's on her own, it starts kicking off again.
0:31:54 > 0:31:58Right. Cos that's the one thing with the mediation side of it. Sorry if you're upset.
0:31:58 > 0:32:02- SOBBING:- I don't want to be in a room with them, they're awful. - That's fine.
0:32:02 > 0:32:04- If you don't want to do it, no problem.- I don't.
0:32:04 > 0:32:06We have had success from the past and that's why we do it.
0:32:06 > 0:32:11It's in a controlled environment. If it got out of hand, it will shut down straightaway
0:32:11 > 0:32:15- and it's obviously not worked. BLEEP- had an argument with her the other day walking back from school
0:32:15 > 0:32:18- you said to her, "Calm down,- BLEEP, - and tell me what your problem is."
0:32:18 > 0:32:23- "Tell me what I've actually done." - Her words were, "You think you're better than every- BLEEP- else."- Yeah.
0:32:23 > 0:32:26All right, fair enough, if we think that, fine.
0:32:26 > 0:32:28But what's that to cause a major situation like we had
0:32:28 > 0:32:31for the last year? There's no reason.
0:32:31 > 0:32:34The one thing I did say to her as well is someone's got to be the better person.
0:32:34 > 0:32:38As in, I know it's hard and you want to flip out sometimes,
0:32:38 > 0:32:41but ultimately someone's got to say, shut up and take it.
0:32:41 > 0:32:44I've asked her. I've said, I don't want anything to do with them.
0:32:44 > 0:32:47I know they live next door, there's nothing we can do about that.
0:32:47 > 0:32:49There was an incident where I was at work on the Friday,
0:32:49 > 0:32:51- BLEEP- went to Aldi with a friend.
0:32:51 > 0:32:54- And she said I was stalking her. - Now, unfortunately,
0:32:54 > 0:32:57- of all the shops, she was in there as well.- It was a Monday actually.
0:32:57 > 0:33:00Apparently we're stalking her cos she goes to the same supermarket.
0:33:00 > 0:33:04I'm concerned that obviously, you speak there about the stress and the strains.
0:33:04 > 0:33:06They're saying exactly the same thing, OK.
0:33:06 > 0:33:09The couple are still adamant that they don't want to go through
0:33:09 > 0:33:12the process of trying to resolve their problems
0:33:12 > 0:33:14through restorative practice. So Nigel breaks it to them -
0:33:14 > 0:33:16that the next stage will be
0:33:16 > 0:33:19the commencement of a criminal investigation
0:33:19 > 0:33:22that could see one or both families end up in court.
0:33:23 > 0:33:27There's plenty of lines of enquiry and avenues to go down,
0:33:27 > 0:33:31but it's just, where will that take us? Will it resolve it?
0:33:31 > 0:33:33I hope so, but we'll see.
0:33:33 > 0:33:36Eventually after further meetings with the police,
0:33:36 > 0:33:41both parties did agree to take part in the restorative mediation scheme.
0:33:41 > 0:33:46However, days before the set date, things took an unexpected turn.
0:33:46 > 0:33:48They agreed to do the conference, but in the meantime
0:33:48 > 0:33:52from them actually agreeing to it, the time-span of setting it up
0:33:52 > 0:33:54when it was convenient for them,
0:33:54 > 0:33:57other people got involved - extended family, friends.
0:33:57 > 0:33:59It's kind of a small estate that they live on
0:33:59 > 0:34:03and people had got involved and took it upon themselves
0:34:03 > 0:34:06to take sides and so it's ended up with an act of criminal damage
0:34:06 > 0:34:08and other offences have taken place
0:34:08 > 0:34:10so we can't do the restorative conference now.
0:34:10 > 0:34:11As it turned out,
0:34:11 > 0:34:15no further action was taken and the families stopped arguing.
0:34:15 > 0:34:17No criminal proceedings took place.
0:34:17 > 0:34:19However, keep watching,
0:34:19 > 0:34:22because later in the series we get an exclusive insight
0:34:22 > 0:34:26into just how successful restorative justice can be.
0:34:26 > 0:34:29We get to see Carole bringing charity-box robbers
0:34:29 > 0:34:31eye-to-eye with the victim of their theft.
0:34:34 > 0:34:36As well as information from the public,
0:34:36 > 0:34:39the neighbourhood teams regularly rely on information
0:34:39 > 0:34:42fed to them by the city's CCTV Command Centre.
0:34:42 > 0:34:45As a crime-fighting tool, it's of widespread significance.
0:34:45 > 0:34:49I work in an industry that uses CCTV for fighting crime,
0:34:49 > 0:34:53so we do use it quite a bit where I work to review crime
0:34:53 > 0:34:57and see what's going on and see what actually happens, so yeah,
0:34:57 > 0:35:01I think it's a great tool and I've got no problem being filmed on CCTV.
0:35:01 > 0:35:03It's a definite deterrent because you see the number of crimes
0:35:03 > 0:35:05that do get solved, in spite of
0:35:05 > 0:35:08what appear to be fuzzy-looking photographs,
0:35:08 > 0:35:10they do track people down and they track their movements.
0:35:10 > 0:35:14As long as I'm a good boy, I've got nothing to worry about it.
0:35:14 > 0:35:17I can think of no instances I've come across
0:35:17 > 0:35:20where those images have been misused.
0:35:20 > 0:35:22So why should I be concerned?
0:35:22 > 0:35:27Manned by skilled operators who control almost 300 cameras...
0:35:27 > 0:35:31Yes, at the one-way sign, I can't guarantee it's this vehicle but it's the only one what pulled out there.
0:35:31 > 0:35:35..the network has had a major impact on catching criminals.
0:35:35 > 0:35:38We work for the council, but obviously we just
0:35:38 > 0:35:42work in conjunction with the police cos obviously information-sharing
0:35:42 > 0:35:47between all parties, obviously you get to catch more criminals.
0:35:47 > 0:35:49We have the police radios,
0:35:49 > 0:35:52so we hear what's happening obviously through that.
0:35:52 > 0:35:55We then find the area on our mapping system,
0:35:55 > 0:35:58so we're generally the first on the scene before the police.
0:35:58 > 0:36:00You can write in where, which area you'd like,
0:36:00 > 0:36:05get the nearest camera to it, we'll get as many facial shots, witnesses,
0:36:05 > 0:36:08perpetrators, and obviously that goes then through to the police.
0:36:10 > 0:36:13Today, the CCTV operators are helping to track a man
0:36:13 > 0:36:17who witnesses saw break into a car and steal a sat-nav.
0:36:17 > 0:36:19- What for? - You're being detained for...
0:36:19 > 0:36:22A false alarm saw a totally innocent man
0:36:22 > 0:36:25matching the suspect's description detained then released.
0:36:25 > 0:36:29But then the cameras soon picked up another man who may be the thief.
0:36:29 > 0:36:32CCTV gives the police a fix on his whereabouts.
0:36:32 > 0:36:34He is quickly apprehended.
0:36:35 > 0:36:38Steve and Gareth are now heading over to talk to the real suspect.
0:36:40 > 0:36:43As they go, Steve explains why he had reasonable grounds
0:36:43 > 0:36:44to pick up the first man,
0:36:44 > 0:36:47who ultimately proved to be completely innocent.
0:36:47 > 0:36:49Now what's happened there, that male quite clearly fits
0:36:49 > 0:36:52the description of the offender for that job to a T.
0:36:52 > 0:36:54As we're driving along Carr Lane here,
0:36:54 > 0:36:59CCTV reported that that male is now running frantically up the street.
0:36:59 > 0:37:01I get out of the car, he's still running,
0:37:01 > 0:37:04I obviously shout to stop, get hold of him, we've stopped him,
0:37:04 > 0:37:08searched him, got some details from him.
0:37:08 > 0:37:11He's given us an alibi in that he's got a betting slip
0:37:11 > 0:37:14from a local bookmakers which was within five minutes
0:37:14 > 0:37:17of the job taking place so in the back of your mind
0:37:17 > 0:37:20you're thinking, it's not him.
0:37:20 > 0:37:22As that's happened, one of our PCSO colleagues
0:37:22 > 0:37:25has detained the original male just around the corner.
0:37:25 > 0:37:29Steve arrives on the scene to find the suspect waiting, in cuffs.
0:37:29 > 0:37:31Excellent.
0:37:33 > 0:37:35- BLEEP- Good afternoon, my name's Steve Lamb
0:37:35 > 0:37:38from Queens Gardens Police Station. Step out a minute.
0:37:38 > 0:37:40Background checks are being run on the man.
0:37:40 > 0:37:43They come back to reveal he is what the police call
0:37:43 > 0:37:47a "gold offender" and one of the most prolific thieves in the region.
0:37:47 > 0:37:50You're obviously not in possession of any stolen property.
0:37:50 > 0:37:54- However, you match the description for that job to a T, - BLEEP,- all right?
0:37:54 > 0:37:57An eagle-eyed Gareth spots something that may prove
0:37:57 > 0:37:59to be incriminating evidence.
0:38:00 > 0:38:03Just where he's been stood, after being searched,
0:38:03 > 0:38:06there's some bits of glass on the floor.
0:38:06 > 0:38:08Obviously if a car window's been smashed, which it has...
0:38:11 > 0:38:15..then there may well be DNA transfer moved across from the glass
0:38:15 > 0:38:19onto his clothing so it's just a case of looking to see what other evidence is about.
0:38:19 > 0:38:21As the man is taken into custody, Steve reveals
0:38:21 > 0:38:23what he knows about the suspect.
0:38:23 > 0:38:26- We know- BLEEP - is a prolific car thief.
0:38:26 > 0:38:28He's just come out of prison,
0:38:28 > 0:38:32just a matter of ten days ago for those offences
0:38:32 > 0:38:36and that's what he does, that's how he earns his money.
0:38:38 > 0:38:40- Come on then, young- BLEEP.
0:38:40 > 0:38:44Just step down, mate, watch your head. I'll help you down, mate.
0:38:44 > 0:38:47Back at the station, the suspect is booked in.
0:38:47 > 0:38:49Things are not looking good for him.
0:38:49 > 0:38:51Three witnesses have now come forward.
0:38:54 > 0:38:57Gareth talks to the victim who had her sat-nav stolen.
0:38:57 > 0:39:00My colleagues are taking further statements from witnesses
0:39:00 > 0:39:04who've seen the male in the car and somebody earlier that had seen him
0:39:04 > 0:39:05leaning against the car.
0:39:05 > 0:39:07As the witnesses give their statements,
0:39:07 > 0:39:10back over at the crime scene, another officer is looking
0:39:10 > 0:39:13for any clues or a trace of the stolen sat-nav.
0:39:13 > 0:39:17Steve is bagging the suspect's clothes for a forensic analysis
0:39:17 > 0:39:19that could help with the conviction.
0:39:19 > 0:39:22Consisting of an outer jacket, trousers, his training shoes
0:39:22 > 0:39:24and a pair of black woollen gloves.
0:39:24 > 0:39:26As well as searching the area
0:39:26 > 0:39:30for the stolen sat-nav, the team also check with local pawn shops.
0:39:30 > 0:39:31They've all proved negative.
0:39:31 > 0:39:34In the time-scales we've only checked the ones
0:39:34 > 0:39:37in the city centre and unfortunately they've all come up negative.
0:39:41 > 0:39:45The victim can only look on at her vandalised car.
0:39:45 > 0:39:48Unfortunately she has become one of the estimated
0:39:48 > 0:39:52quarter of a million victims of sat-nav theft recorded last year.
0:39:52 > 0:39:54Scene Of Crime officers arrive to take samples
0:39:54 > 0:39:58from the car that they hope can link the suspect to the crime.
0:39:58 > 0:39:59The vehicle is dusted for prints.
0:40:01 > 0:40:03Don't slam your door too hard.
0:40:03 > 0:40:06- BROKEN GLASS CRUNCHES - With any potential evidence removed,
0:40:06 > 0:40:10the victim is now free to take her car, and the police have some advice
0:40:10 > 0:40:14for anyone thinking of leaving a sat-nav on display.
0:40:14 > 0:40:19It's a harsh lesson to learn, once you've been a victim of it.
0:40:19 > 0:40:22She clears everything out of the vehicle.
0:40:24 > 0:40:26Doesn't leave anything on display.
0:40:28 > 0:40:30The suspect was arrested and charged with theft
0:40:30 > 0:40:32from an unattended motor vehicle,
0:40:32 > 0:40:35but his case was dismissed in court
0:40:35 > 0:40:38as no evidence was offered and he was found not guilty.
0:40:38 > 0:40:41The woman has not left her sat-nav on display again.
0:40:48 > 0:40:51As we've seen today, whether it's stamping out drug dealers
0:40:51 > 0:40:53or chasing down thieves,
0:40:53 > 0:40:57no two days are the same for the neighbourhood team.
0:40:57 > 0:41:01But convicting criminals is the only way the scheme can stay on target,
0:41:01 > 0:41:04because the public demand results.
0:41:04 > 0:41:06Coming up next time,
0:41:06 > 0:41:09the police mount a major missing person's search.
0:41:09 > 0:41:12They've not been seen now for getting on for 48 hours,
0:41:12 > 0:41:14we've had no contact from them at all.
0:41:14 > 0:41:17Things could be about to go off with a bang
0:41:17 > 0:41:19when an unexploded bomb is found.
0:41:19 > 0:41:22They've decided to do an evacuation of the building.
0:41:22 > 0:41:25And police bring a victim of a charity box theft
0:41:25 > 0:41:27face-to-face with the young lads responsible.
0:41:27 > 0:41:29And you realise what you've done,
0:41:29 > 0:41:32and I think you do realise what you've done.
0:41:57 > 0:42:00Subtitles by Red Bee Media Ltd