Episode 2

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0:00:02 > 0:00:05With unprecedented access, Neighbourhood Blues follows the

0:00:05 > 0:00:08police in Somerset as they take on the crimes that annoy us all.

0:00:08 > 0:00:10- Don't manhandle me!- Come over here.

0:00:10 > 0:00:14Targeting antisocial behaviour, drug abuse and criminal damage,

0:00:14 > 0:00:18beat officers and PCSOs tackle the problems that, if left unchecked,

0:00:18 > 0:00:21could blight the lives of millions.

0:00:21 > 0:00:23Armed with the latest cutting-edge kit,

0:00:23 > 0:00:26they have the power to strike hard when needed.

0:00:26 > 0:00:28Police - stay where you are!

0:00:28 > 0:00:31But just like the days of Dixon Of Dock Green...

0:00:31 > 0:00:35- Evening all.- ..it's all about partnering with local people.

0:00:35 > 0:00:40- Brilliant.- Working together to sweep crime off our streets.

0:00:40 > 0:00:41Police - search warrant!

0:00:41 > 0:00:43SIREN WAILS

0:00:55 > 0:00:57Coming up...

0:00:57 > 0:01:01neighbourhood teams raid a flat and turn up a firearm.

0:01:01 > 0:01:03Anyone any good with, uh, weapons?

0:01:03 > 0:01:06Teams blitz Weston on a Saturday night.

0:01:06 > 0:01:09- Come over here.- Yeah, but lay off of him.

0:01:09 > 0:01:12And a neighbourhood officer assists a deaf man after

0:01:12 > 0:01:15- an unprovoked attack. - Was he drinking? Was he drunk?

0:01:15 > 0:01:16Yeah, he was drunk.

0:01:23 > 0:01:27This is Somerset. Home to some of the country's wealthiest communities.

0:01:27 > 0:01:30And to some of the most deprived.

0:01:31 > 0:01:36Over 900,000 people live here - not all on the right side of the law.

0:01:39 > 0:01:43Antisocial behaviour can ruin lives. One nightmare neighbour

0:01:43 > 0:01:46doesn't just make life unpleasant for those close by,

0:01:46 > 0:01:48but can create an environment where

0:01:48 > 0:01:50more serious crime can take hold.

0:01:50 > 0:01:53So, community police teams are always looking for ways

0:01:53 > 0:01:56to crack down on offenders.

0:01:56 > 0:01:59In Weston-super-Mare, the Neighbourhood Teams are fighting

0:01:59 > 0:02:03an ongoing battle against antisocial behaviour on

0:02:03 > 0:02:05the Bournville Estate.

0:02:05 > 0:02:08To try and improve life for residents, the police are

0:02:08 > 0:02:11cracking down on any offensive behaviour in the area.

0:02:11 > 0:02:14If you four want to go together...

0:02:14 > 0:02:17Today, they're raiding a flat where fights,

0:02:17 > 0:02:20late-night parties and the smell of drugs have been making

0:02:20 > 0:02:25life a misery for everyone else on the estate.

0:02:25 > 0:02:27If we park... The rest of us will park round the corner

0:02:27 > 0:02:29in the crew bus. If you get entry, give us a shout,

0:02:29 > 0:02:31we'll be there quick as a jiffy. All right?

0:02:31 > 0:02:36A veteran of 16 years, Colin's got a cunning plan to gain entry.

0:02:36 > 0:02:39I'm a little bit short on resources -

0:02:39 > 0:02:42so we've had to box a bit clever today.

0:02:42 > 0:02:45So, I have got one of our female officers to...

0:02:45 > 0:02:49To dress up as a postal delivery lady...

0:02:51 > 0:02:54Hopefully, she's going to knock on the door...

0:02:54 > 0:02:57They will open the door, and we will go, "Hello?"

0:02:57 > 0:02:58And we're into the address.

0:02:58 > 0:03:02Colin's hoping that by using the undercover officer dressed

0:03:02 > 0:03:05as a postal worker will mean they don't have to smash

0:03:05 > 0:03:07the door in.

0:03:07 > 0:03:10They are composite doors - they are extremely difficult to get through.

0:03:10 > 0:03:13So, if we can get them to answer the door...and get in simply

0:03:13 > 0:03:15that way, then it's a lot easier all round.

0:03:15 > 0:03:18We're not damaging doors, we're not upsetting people et cetera.

0:03:18 > 0:03:21The team park up the near the house and wait for their

0:03:21 > 0:03:25- "special delivery" to arrive. - We know someone's in there, cos we can see them from

0:03:25 > 0:03:28- the upstairs window.- The postie is actually out delivering,

0:03:28 > 0:03:31so...that may well be a good time for us.

0:03:32 > 0:03:36After repeated complaints, the tenant is on his final warning.

0:03:36 > 0:03:39If the team find any evidence of drugs,

0:03:39 > 0:03:41he could be facing eviction.

0:03:41 > 0:03:44Our two plain-clothes officers are just attending the address now,

0:03:44 > 0:03:48to see if they can gain entry. We're going to hang back

0:03:48 > 0:03:50and wait for the shout to go and support them.

0:03:50 > 0:03:53In goes the undercover officer, dressed as a postie.

0:03:54 > 0:03:58As she goes in the front, the team scrabble to get in round the back,

0:03:58 > 0:04:00without the occupant noticing.

0:04:02 > 0:04:06They meet back up inside the block and head upstairs to his flat.

0:04:13 > 0:04:16The team rush into the flat to subdue any occupants

0:04:16 > 0:04:19- and prevent anyone destroying evidence.- That's clear...

0:04:26 > 0:04:28Luckily, the man they came to see is home.

0:04:28 > 0:04:30We've got a warrant to search these premises,

0:04:30 > 0:04:32- all right, under Section 23... - Yeah,- BLEEP!

0:04:34 > 0:04:36One glance around the flat, and the neighbours' complaints

0:04:36 > 0:04:39of antisocial behaviour look justified.

0:04:39 > 0:04:41I'll ask you one time, one time only...

0:04:42 > 0:04:45OK, that's fine, you might find it funny...

0:04:54 > 0:04:55OK.

0:04:56 > 0:04:59The man may claim he's a reformed character,

0:04:59 > 0:05:01but officers aren't going to take his word for it,

0:05:01 > 0:05:05Straight off, Russ Millier finds a dangerous-looking iron bar

0:05:05 > 0:05:08sitting in full display on the pegs by the front door.

0:05:08 > 0:05:11It's the sort of thing that we come across on warrants,

0:05:11 > 0:05:14that sometimes can be used as a weapon against us

0:05:14 > 0:05:20or, again, a barricade on the door. So... Yeah, a nasty bit of kit.

0:05:20 > 0:05:23Why have you got an iron bar behind the door?

0:05:23 > 0:05:27- Oh, I had some trouble.- What? - Somebody was smashing on my door.

0:05:27 > 0:05:31- Why?- Cos I smashed their telly.- Why?

0:05:31 > 0:05:35So you've got an iron bar behind the door, in case what?

0:05:35 > 0:05:38- They smash my door through. - Why would they want to do that?

0:05:38 > 0:05:41I dunno, why would you... For anybody that owes you money.

0:05:41 > 0:05:45- OK. So your iron bar is there for your protection?- Yeah.

0:05:45 > 0:05:47OK, fine. All right.

0:05:48 > 0:05:51But the iron bar isn't the only weapon in the flat.

0:05:54 > 0:05:55Russ...?

0:06:00 > 0:06:03The gun was carefully hidden in the man's bag.

0:06:03 > 0:06:05I was told there were no drugs there...

0:06:05 > 0:06:07- And we've got that. - That was in his actual man bag.

0:06:07 > 0:06:09In his bag?

0:06:10 > 0:06:12Time to get some answers.

0:06:13 > 0:06:15That...

0:06:15 > 0:06:18I know what you're saying. Yeah, it's an imitation firearm,

0:06:18 > 0:06:19but I know what I'm doing with it.

0:06:19 > 0:06:23This is a gas-powered pellet gun, powerful enough to pierce the skin

0:06:23 > 0:06:25or even blind someone.

0:06:25 > 0:06:28I don't want this on the estate or anywhere near this, all right?

0:06:28 > 0:06:31There's no need to have this kind of thing, is there?

0:06:31 > 0:06:34How is any other member of the public supposed to know as well?

0:06:34 > 0:06:35Yeah, I get where you're coming from.

0:06:35 > 0:06:39You'd frighten the life out of them, wouldn't you, if you pointed that?

0:06:39 > 0:06:43- I wouldn't take that out, that's stupid.- But you've had it in your bag.- The gun is convincing enough

0:06:43 > 0:06:46to be a genuine concern to police. And despite the man's protests

0:06:46 > 0:06:49that he's changed his ways, the team have uncovered yet more evidence

0:06:49 > 0:06:51of antisocial behaviour.

0:06:59 > 0:07:01Where?

0:07:03 > 0:07:06- In the lounge?- Yeah. Do you want to see what we found?

0:07:06 > 0:07:08- Yeah.- Right, come on, then.

0:07:16 > 0:07:17Well, it's got to be weed, isn't it?

0:07:17 > 0:07:20- Right.- It's all... - It's got to be weed.

0:07:20 > 0:07:24- I'll nick him for that in a minute. - In his bag...

0:07:24 > 0:07:26The Neighbourhood Team work closely with the local authorities

0:07:26 > 0:07:29to deal with antisocial behaviour on the estate.

0:07:29 > 0:07:33While the search continues, the local housing association arrive

0:07:33 > 0:07:35to speak with the tenant.

0:07:35 > 0:07:37There is lots of young families that live in the block

0:07:37 > 0:07:39that are disturbed constantly by visitors.

0:07:39 > 0:07:41And smell drugs and things like that. Being woken

0:07:41 > 0:07:44up at three in the morning with fights.

0:07:44 > 0:07:46So, it's not acceptable. It just takes one person in a block

0:07:46 > 0:07:49to really disturb people's lives to the point that, you know,

0:07:49 > 0:07:51they're really suffering.

0:07:51 > 0:07:54The man's already had a final warning about the effect

0:07:54 > 0:07:56his behaviour's been having on the community.

0:08:04 > 0:08:06As his antisocial behaviour hasn't stopped,

0:08:06 > 0:08:08the man is now facing eviction.

0:08:18 > 0:08:20Yeah.

0:08:26 > 0:08:29Yeah.

0:08:29 > 0:08:30Yeah.

0:08:36 > 0:08:38Yeah.

0:08:46 > 0:08:49After a long argument with the sarge, the man finally agrees

0:08:49 > 0:08:50to hand over his gun.

0:08:50 > 0:08:52So, you will disclaim it?

0:08:58 > 0:09:01Despite being banged to rights after complaints from residents

0:09:01 > 0:09:04whose lives he's made a living nightmare,

0:09:04 > 0:09:07the man's got his own grievance. They are taking his phone.

0:09:07 > 0:09:09I'm very angry.

0:09:09 > 0:09:12We'll get it back to you as quickly as we can.

0:09:12 > 0:09:14Oh, yeah(!) They've still got £700 worth of my clothes

0:09:14 > 0:09:18from when I went to jail. That's, like, six, seven months ago.

0:09:18 > 0:09:21- What did you go to jail for? - Burglary.

0:09:21 > 0:09:25With the search complete, the team head back to the station.

0:09:26 > 0:09:28We'll see you later!

0:09:28 > 0:09:31HE LAUGHS

0:09:31 > 0:09:33We will. I'll see you in court.

0:09:33 > 0:09:36The man might not be taking it seriously now,

0:09:36 > 0:09:39but he'll be laughing on the other side of his face when

0:09:39 > 0:09:41the evidence gathered for the eviction is presented.

0:09:41 > 0:09:44A successful job for us, really, to get something like that

0:09:44 > 0:09:47off the streets. But also just let the community

0:09:47 > 0:09:50in and around the block know that we're not tolerating

0:09:50 > 0:09:52his behaviour and the antisocial behaviour that comes with

0:09:52 > 0:09:55his address.

0:09:55 > 0:09:59The man was given a £90 fine for possession of cannabis.

0:09:59 > 0:10:03He was also served with an eviction notice and gave up his tenancy.

0:10:03 > 0:10:07Hopefully now, the families in the block can finally sleep easy.

0:10:16 > 0:10:19For Neighbourhood Teams, it's hugely important to look out

0:10:19 > 0:10:22for the most vulnerable members of the community.

0:10:24 > 0:10:29In Bath, Adge Secker's beat has a large deaf population,

0:10:29 > 0:10:32who can be more vulnerable to bullies or criminals.

0:10:32 > 0:10:36To help him communicate with them, Adge has learnt sign language.

0:10:36 > 0:10:39Some people from the deaf community feel very, very isolated

0:10:39 > 0:10:42because they can't have a normal conversation with a police officer

0:10:42 > 0:10:44or a PCSO that doesn't sign.

0:10:44 > 0:10:46So that, to a degree, marginalises them

0:10:46 > 0:10:50from accessing the services from the police.

0:10:50 > 0:10:52Well, that's never right, is it?

0:10:52 > 0:10:55So, if we can just at least have a conversation with a police officer

0:10:55 > 0:11:00or a PCSO that can sign... Um, it just normalises all of life,

0:11:00 > 0:11:03really, for them. And it means that they can have a conversation

0:11:03 > 0:11:05with us, and we can try and help them

0:11:05 > 0:11:07and that is what we're all about.

0:11:08 > 0:11:12Adge is on his way to see a deaf man who has cerebral palsy.

0:11:12 > 0:11:17He's been hit in an unprovoked attack and Adge is determined to help.

0:11:20 > 0:11:24Remember, you e-mailed the police and said to us that Ben...

0:11:24 > 0:11:27grabbed your arm, is that right?

0:11:27 > 0:11:29Yes.

0:11:29 > 0:11:30No.

0:11:30 > 0:11:34- What's his name.- I don't know. - You don't know the man's name.

0:11:34 > 0:11:35Is he...

0:11:35 > 0:11:37Do you think...

0:11:38 > 0:11:42Think that man may be a friend of Ben?

0:11:43 > 0:11:47OK. So, what you're saying is that in the park a man...

0:11:47 > 0:11:52He doesn't... You don't know his name.

0:11:52 > 0:11:57A man punched him. Why that man punched you, we don't know.

0:11:57 > 0:11:58Don't know.

0:11:58 > 0:12:00That man - was he drinking? Was he drunk?

0:12:00 > 0:12:02Yeah, he was drunk.

0:12:02 > 0:12:05I'll go and see Ben.

0:12:05 > 0:12:07And I'll come back.

0:12:09 > 0:12:14And I'll tell you... what Ben says, OK?

0:12:14 > 0:12:16OK?

0:12:16 > 0:12:19'Looking after vulnerable people is a big part of my role.

0:12:19 > 0:12:24'He was very upset there, wasn't he? Just not knowing why he's been hit.'

0:12:24 > 0:12:27So, we'll just go and see Ben and see what we can sort out,

0:12:27 > 0:12:30see if we can get to the bottom of it.

0:12:30 > 0:12:34Jerry's obvious vulnerability means finding his attacker is

0:12:34 > 0:12:36a priority for Adge.

0:12:36 > 0:12:39His first step is to trace the witness who was with the man

0:12:39 > 0:12:44who hit Jerry. Luckily, Adge has dealt with him before.

0:12:44 > 0:12:46Is Ben in?

0:12:46 > 0:12:49And has a good idea about where he might be.

0:12:49 > 0:12:51Just chuck it behind that Peugeot, that will be OK.

0:12:51 > 0:12:52There he is there.

0:12:52 > 0:12:56Adge has spotted the witness, Ben, in a local park.

0:12:56 > 0:12:59Now to find out why his mate, allegedly, hit Jerry.

0:13:00 > 0:13:02So, what's it all about, then?

0:13:02 > 0:13:06- I don't know.- Yes, you do, come on! Don't mess me about!

0:13:06 > 0:13:11This bloke - he went over there, over to that bench over there...

0:13:11 > 0:13:15- Hmm.- Hit him around the arm. - So, what's his name, then?

0:13:15 > 0:13:18- His name's Ben.- Ben? - I don't know his last name.

0:13:18 > 0:13:20Come on! I wasn't born yesterday! Who is it?

0:13:20 > 0:13:22- No, I don't know his last name. - Yes, you do.

0:13:22 > 0:13:24Stop telling me lies - who is it? Ben who?

0:13:24 > 0:13:26I don't know his last name, that's that - I don't.

0:13:26 > 0:13:28Where's he live, then, Ben?

0:13:28 > 0:13:32- Erm... I do not know. - When was the last time you saw him?

0:13:32 > 0:13:36- Erm, yesterday.- So, both the witness and the alleged attacker

0:13:36 > 0:13:40are called Ben. But even with this fresh information,

0:13:40 > 0:13:42Adge isn't confident of getting a result.

0:13:42 > 0:13:44I don't know who that person is.

0:13:44 > 0:13:46We'll do our best to try and trace him.

0:13:46 > 0:13:49But the truth is that that might be a little bit difficult

0:13:49 > 0:13:52for us to establish the identity of that person.

0:13:52 > 0:13:55I'll put that round to the city centre officers,

0:13:55 > 0:13:58they may know who that person is...

0:13:58 > 0:14:01So, we do need to get to the bottom of it if we can.

0:14:01 > 0:14:03But identification is the key.

0:14:05 > 0:14:08Detective work takes time and needs to be thorough.

0:14:08 > 0:14:14But as we'll see later, sometimes a lucky break is all police need.

0:14:14 > 0:14:16RINGING TONE

0:14:16 > 0:14:17Hello, is that Ben?

0:14:21 > 0:14:23Still to come on Neighbourhood Blues...

0:14:25 > 0:14:28..it's kicking off at kicking-out time.

0:14:28 > 0:14:30- BLEEP!- Just let him go.

0:14:30 > 0:14:34And police rush to help a motionless man.

0:14:34 > 0:14:37- No, he looks very unconscious. - Hello? Hi.

0:14:39 > 0:14:43Policing town centres on a busy Friday or Saturday night

0:14:43 > 0:14:46is always a challenge for Neighbourhood Teams.

0:14:46 > 0:14:48They need to ensure people have a good night out

0:14:48 > 0:14:52and stay safe, but also respond quickly if fights break out

0:14:52 > 0:14:54or things get out of hand.

0:14:56 > 0:14:59In Weston-super-Mare, police inspector Sharon Bennett

0:14:59 > 0:15:02is heading up a large operation to clamp down on people

0:15:02 > 0:15:07taking drugs and dealing in Weston's busy bars and clubs.

0:15:07 > 0:15:10Welcome to Operation Joined Up. Tonight is all about all

0:15:10 > 0:15:12the different agencies joining up

0:15:12 > 0:15:14to make the town centre on a Saturday night

0:15:14 > 0:15:17nice and safe for everyone who's coming out to enjoy it.

0:15:17 > 0:15:22For tonight's show of force, ambulance crews and the council's

0:15:22 > 0:15:25licensing team will work alongside the neighbourhood police

0:15:25 > 0:15:27to blitz the town centre.

0:15:27 > 0:15:30Sharon's expecting a big night.

0:15:30 > 0:15:32We've got 20,000 people here, we want to make sure that town is

0:15:32 > 0:15:35nice and safe. It's going to be quite impactful, really,

0:15:35 > 0:15:37for those licensees to see us all turning up, in force.

0:15:37 > 0:15:40Cracking down and making sure they're sticking to the

0:15:40 > 0:15:42licensing objectives.

0:15:44 > 0:15:47Weston has been a popular tourist destination for decades.

0:15:47 > 0:15:51Nowadays, this part of the Somerset coast gets over eight million

0:15:51 > 0:15:54visitors a year, enjoying the beach in the daytime

0:15:54 > 0:15:56and the nightlife as the sun goes down.

0:15:58 > 0:15:59SHOUTING AND SINGING

0:15:59 > 0:16:01A pic of me taking...

0:16:01 > 0:16:03Town is really busy already tonight. There's a lot of

0:16:03 > 0:16:06out-of-towners, a lot of drunk people already,

0:16:06 > 0:16:08which isn't necessarily a good sign. But hopefully,

0:16:08 > 0:16:11if they see us out tonight early on in force, they might get

0:16:11 > 0:16:13the message of to keep well-behaved and go home early.

0:16:13 > 0:16:16- We're all good people!- Good, I can see you're enjoying yourself.

0:16:16 > 0:16:19It's 9pm, and Weston's alcohol licensing team

0:16:19 > 0:16:20are out in force to do spot checks

0:16:20 > 0:16:23- in the town's bars.- We'll be doing underage checks in there,

0:16:23 > 0:16:26making sure there's nobody in there who's being served alcohol

0:16:26 > 0:16:29- under 18. Is the duty manager here, or the owner here?- No.

0:16:33 > 0:16:35Do you get asked for ID quite a lot?

0:16:35 > 0:16:38The licensing department from the local council will be in there,

0:16:38 > 0:16:41speaking to the licensee, making sure that they've

0:16:41 > 0:16:43got everything displayed they should have.

0:16:43 > 0:16:46- It's only routine licensing. - Oh, right.- We have other agencies with us.

0:16:46 > 0:16:49The licensees are just having a good time

0:16:49 > 0:16:50and everyone in there is behaving.

0:16:50 > 0:16:52Which is all we want.

0:16:52 > 0:16:54While Sharon inspects the seafront bars,

0:16:54 > 0:16:57Barclay is just getting started.

0:16:58 > 0:17:00He's here to sniff out any drugs people may have

0:17:00 > 0:17:05- brought into town.- Barclay's been a drugs dog, now, for 12 months -

0:17:05 > 0:17:09he's quite new to the job. He's come along really well.

0:17:09 > 0:17:13He indicates on any prohibited drugs - cannabis, cocaine, heroin.

0:17:13 > 0:17:16It's not long before Barclay takes an interest in a passing man.

0:17:16 > 0:17:19This indication is enough for the officers to give him a search.

0:17:19 > 0:17:22Just have a quick word with my colleague over here.

0:17:22 > 0:17:25With a sense of smell around 1,000 times more powerful

0:17:25 > 0:17:29than a human's, Barclay can smell scents over a week old.

0:17:30 > 0:17:33This time, the search draws a blank.

0:17:33 > 0:17:35All right, take care, have a good night, cheers.

0:17:35 > 0:17:38Barclay's nose is so sensitive that just shaking hands with

0:17:38 > 0:17:42someone who's smoked drugs or handling money used to snort cocaine

0:17:42 > 0:17:44will trigger his interest.

0:17:45 > 0:17:49- Mate, hold up there.- Another stop. And this time Barclay's detected

0:17:49 > 0:17:52something sealed in a bag inside the man's wallet.

0:17:52 > 0:17:55OK, mate. Come and stand over here a minute.

0:17:55 > 0:17:58Inside the bag is cannabis.

0:17:58 > 0:18:02- Is it just a caution, or is it...? - Quite possibly, yeah. If you've not been in trouble with us before,

0:18:02 > 0:18:04then we may be able to deal with it here and now.

0:18:04 > 0:18:07We'll walk you down to... We've got a mobile police station.

0:18:07 > 0:18:11As part of the operation, police have set up a mobile police unit

0:18:11 > 0:18:14to process offenders. The plan is to deal with people on the spot

0:18:14 > 0:18:18wherever possible, meaning police can stay on the beat.

0:18:19 > 0:18:21- You're done, Matthew, all right? - Thank you, sir.

0:18:21 > 0:18:24Cannabis seized and drugs warning accepted.

0:18:24 > 0:18:26- Have a good night, all right?- Yeah.

0:18:26 > 0:18:29- This guy is free to go. - See ya.- Take care.

0:18:38 > 0:18:41Half 12, and a team led by Sergeant Mark Jenkinson

0:18:41 > 0:18:46is working in the entrance to one of the town's 26 nightclubs.

0:18:46 > 0:18:50This state-of-the-art drug-testing machine shows if people have been

0:18:50 > 0:18:53in contact with drugs, by analysing a swab from their hands.

0:18:54 > 0:18:58- Over three for cocaine. - OK, that's a positive result.

0:18:58 > 0:19:01Mate, do you want to just come with me?

0:19:01 > 0:19:04But like Barclay the drugs dog, this isn't proof of guilt.

0:19:04 > 0:19:08It only gives the police the authority to carry out further searches.

0:19:08 > 0:19:11That would indicate to us that you've possibly had direct contact with drugs.

0:19:11 > 0:19:15- MAN MUMBLES - Just listen to what I'm saying, OK? My name's Sergeant Jenkinson,

0:19:15 > 0:19:17I work out of Weston-super-Mare police station.

0:19:17 > 0:19:19I'm going to detain you for the time being,

0:19:19 > 0:19:22to search you under the Misuse of Drugs Act, do you understand that?

0:19:22 > 0:19:25- That's fine.- OK, have you taken any drugs tonight?

0:19:25 > 0:19:27I haven't taken any... It might look like it...

0:19:27 > 0:19:30- It does look like it, yeah. Cos your pupils are big, that's all. - I've been drinking...

0:19:30 > 0:19:33Tonight's show of force is about sending a clear message that

0:19:33 > 0:19:39the police won't tolerate drug abuse and antisocial behaviour in town.

0:19:39 > 0:19:42Despite the positive reading, the search draws a blank

0:19:42 > 0:19:46- and the man's free to go.- You can go straight back in, mate.- Thank you.

0:19:46 > 0:19:50- Shall I walk you back in?- Yeah... - Come on, then.

0:19:50 > 0:19:53It's not long before another positive result.

0:19:54 > 0:19:58I've got a faint residue of white powder in there, OK?

0:19:58 > 0:20:01So, I would suggest that you probably have been in contact

0:20:01 > 0:20:05- with drugs at some point.- With only traces of powder in his card case,

0:20:05 > 0:20:10the lad is let in to the club. These searches and random testing

0:20:10 > 0:20:13aim to discourage people from taking drugs in the first place.

0:20:13 > 0:20:16It just sends out a good message to explain we are out here being

0:20:16 > 0:20:20proactive to try and prevent the casual user from coming into town

0:20:20 > 0:20:22high on drugs and potentially causing issues.

0:20:22 > 0:20:25So, yeah, we're happy with it.

0:20:25 > 0:20:27Inspector Sharon has finished with the pubs,

0:20:27 > 0:20:30and is checking in with a unit stationed near the pier.

0:20:30 > 0:20:34One of her officers has just spotted something suspicious.

0:20:34 > 0:20:37- I think they just...- Which one?

0:20:37 > 0:20:40- See the one...?- Yeah.

0:20:40 > 0:20:43The officer has seen some suspect behaviour in an alley.

0:20:43 > 0:20:46There's a guy in a black hoodie, there, sir.

0:20:46 > 0:20:48Why are you grabbing me for?

0:20:48 > 0:20:50Listen to the officer.

0:20:51 > 0:20:55You are being detained for the purpose of a search, OK?

0:20:55 > 0:20:58You got anything on you? Anything sharp?

0:20:58 > 0:21:00We are going to have to deal with it.

0:21:00 > 0:21:03Rather than mess about, the man immediately admits to having

0:21:03 > 0:21:07amphetamines, known on the street as whizz.

0:21:07 > 0:21:09- Right pocket. Zip pocket.- All right.

0:21:09 > 0:21:12When you've been in neighbourhood policing for as long as Sharon has,

0:21:12 > 0:21:15- you see a lot of familiar faces. - You know me, don't you?

0:21:15 > 0:21:19I remember you when you were littler than this, you've sprung up.

0:21:19 > 0:21:22- I remember when you were about this big.- I know.

0:21:22 > 0:21:24I haven't been in any trouble since I went to jail.

0:21:24 > 0:21:27He was seen to act suspiciously in an alleyway.

0:21:27 > 0:21:29We've stopped him for a drug search and found these two

0:21:29 > 0:21:33bags of what he is admitting to is amphetamines - speed.

0:21:33 > 0:21:36With nothing else found on him, the drugs are confiscated

0:21:36 > 0:21:40and the lad is arrested and street bailed - meaning he has to attend

0:21:40 > 0:21:42the police station for an interview on another day.

0:21:42 > 0:21:45What's more important tonight is that we keep the police officers

0:21:45 > 0:21:48here dealing with the people in the town, being a presence.

0:21:48 > 0:21:51If we arrested every single person and took them to custody...

0:21:51 > 0:21:53We can deal with them at another date, another time.

0:21:53 > 0:21:57For Sharon, keeping her team on the streets is critical.

0:21:57 > 0:21:59Coming up later...

0:21:59 > 0:22:02Thousands of drunk revellers spill onto the streets at closing time.

0:22:02 > 0:22:04But lay off of him.

0:22:04 > 0:22:08And police have their hands full maintaining order.

0:22:08 > 0:22:10Take your hands off me now!

0:22:17 > 0:22:23Across the UK, it's estimated there are around 6 million CCTV cameras,

0:22:23 > 0:22:26monitoring streets, buildings and businesses.

0:22:26 > 0:22:31The most hi-tech systems have 24-hour-a-day operators

0:22:31 > 0:22:34who spot and follow trouble as it happens.

0:22:38 > 0:22:42In Bridgwater, the town's cameras are linked into a wider system.

0:22:45 > 0:22:49We, basically, monitor 147 cameras

0:22:49 > 0:22:52over six different towns.

0:22:52 > 0:22:55In Bridgwater, I think we've got about 40, 45 cameras

0:22:55 > 0:22:57that we monitor.

0:22:57 > 0:23:02We can zoom in, zoom out to get really good facial images

0:23:02 > 0:23:06of people. We can get photographs from those images as well.

0:23:06 > 0:23:10Operators work closely with the neighbourhood policing teams,

0:23:10 > 0:23:13helping prevent crime, and working to protect the public.

0:23:15 > 0:23:20Chris spots something worrying - a motionless man lying on the street.

0:23:20 > 0:23:23Somebody's collapsed or is lying on the floor in the middle of

0:23:23 > 0:23:27Fore Street in Bridgwater. Can't see his face, so we can't tell

0:23:27 > 0:23:29what exactly has happened there.

0:23:29 > 0:23:32They're certainly not moving. Obviously, she's showing

0:23:32 > 0:23:34a bit of concern as well...

0:23:34 > 0:23:37And that sort of makes us concerned.

0:23:37 > 0:23:40We have to look after this person's welfare.

0:23:41 > 0:23:45What we'll do is call the police or the PCSOs that are on duty

0:23:45 > 0:23:50in the town centre. Control to Charlie Oscar or Papa Charlie,

0:23:50 > 0:23:52Bridgwater town centre, over.

0:23:52 > 0:23:56PCSOs Dave Schofield and Sarah Mees respond to Chris's call for

0:23:56 > 0:23:58someone to check the man out.

0:23:58 > 0:24:00We're just going to try and get through this traffic

0:24:00 > 0:24:02and go and see if he's all right.

0:24:02 > 0:24:06Easier said than done at the moment, cos it's quite busy.

0:24:06 > 0:24:10In the control room, Chris is getting worried.

0:24:10 > 0:24:13No, he looks very unconscious.

0:24:13 > 0:24:15OK, we're just coming to St Mary Street,

0:24:15 > 0:24:16so we'll be with him shortly.

0:24:16 > 0:24:19Thank you. Beside the bench.

0:24:20 > 0:24:24It's taken just four minutes for police to reach the scene.

0:24:25 > 0:24:28- Hello.- I just saw this gentleman. - Do you know him?- No, I don't.

0:24:28 > 0:24:30He was up by the bus stop just now.

0:24:30 > 0:24:31Hello.

0:24:31 > 0:24:33Hello.

0:24:33 > 0:24:36- Hi, I'm Sarah from Bridgwater Police Station.- Hello.

0:24:36 > 0:24:39You all right? Have you been drinking today?

0:24:39 > 0:24:41Bleeding?

0:24:41 > 0:24:44As Sarah talks to the man, it's clear why he's out cold

0:24:44 > 0:24:47in the street, having lost a shoe.

0:24:47 > 0:24:51He's not badly hurt, just very, very drunk.

0:24:51 > 0:24:54Do you want to sit back on the bench?

0:24:54 > 0:24:56- Yeah.- Yeah?

0:24:56 > 0:24:58I'll help you up.

0:24:59 > 0:25:03- Oh, no.- Just going to get you sat on the bench, OK?

0:25:03 > 0:25:05So you're sat upright.

0:25:08 > 0:25:10All right?

0:25:10 > 0:25:13Are you going to be sick?

0:25:13 > 0:25:15Have you got anything on you, ID wise?

0:25:15 > 0:25:17If you can just give me your date of birth.

0:25:17 > 0:25:20They need to find out who the man is.

0:25:20 > 0:25:22I don't need your phone.

0:25:22 > 0:25:25But he's in such a state, he's unable to help them.

0:25:25 > 0:25:28WOMAN: They ain't going to harm you. They're not going to hurt you,

0:25:28 > 0:25:29they're here to help you.

0:25:32 > 0:25:33HE SNIFFS

0:25:33 > 0:25:35You're not really making much sense to me...

0:25:35 > 0:25:37- BLEEP!- No.

0:25:37 > 0:25:39- BLEEP!- Mm.

0:25:41 > 0:25:44The man's so drunk, he's a danger to himself

0:25:44 > 0:25:46and potentially to others as well.

0:25:46 > 0:25:49I'm not really sure what he's trying to say to me.

0:25:49 > 0:25:51Not sure he really knows.

0:25:51 > 0:25:55Fortunately for the man, police have a duty of care to look after

0:25:55 > 0:25:58vulnerable people, even when it's self-inflicted.

0:25:58 > 0:25:59Why are you crying?

0:26:01 > 0:26:04Have you been through a hard time lately?

0:26:04 > 0:26:07Yeah? Anything you want to talk about?

0:26:07 > 0:26:08We're here to help you.

0:26:08 > 0:26:11We're going to make sure that you're OK.

0:26:11 > 0:26:14And at the moment, you're not OK, are you?

0:26:14 > 0:26:15No.

0:26:15 > 0:26:17He's clearly been drinking alcohol.

0:26:17 > 0:26:19He says he's not taken anything else.

0:26:19 > 0:26:22We are here to make sure he is OK...

0:26:22 > 0:26:24And go on his merry way.

0:26:25 > 0:26:27Which, at the moment, won't be very far.

0:26:27 > 0:26:30Luckily, as they wait for the man to sober up...

0:26:30 > 0:26:32Do you know him?

0:26:32 > 0:26:35..his brother-in-law appears. He's been looking for the man,

0:26:35 > 0:26:36concerned he might have gone on a bender.

0:26:36 > 0:26:39He's drunk, fallen over - he's cut himself.

0:26:39 > 0:26:41What do you do it for, all the time, then?

0:26:41 > 0:26:43Eh?

0:26:44 > 0:26:46- Shall I take him home? - If you want to take him...

0:26:46 > 0:26:48If you're his brother-in-law...

0:26:48 > 0:26:52Take care. Get yourself sorted out, all right?

0:26:52 > 0:26:55The man's had a lucky escape - anyone in his state would have been

0:26:55 > 0:26:58easy pickings for pickpockets or thieves.

0:27:00 > 0:27:03He won't let go. Thank you very much.

0:27:03 > 0:27:04MAN GROANS

0:27:04 > 0:27:07- Are you OK?- All right, thank you. - You're welcome.

0:27:07 > 0:27:09See you later, thank you.

0:27:09 > 0:27:12While this guy is harmless - alcohol can make people very confrontational.

0:27:12 > 0:27:16Around 700,000 incidents of alcohol-related violence

0:27:16 > 0:27:18happen in Britain every year.

0:27:18 > 0:27:22I think he's probably going to get a bit of tough loving on the way home...

0:27:22 > 0:27:25Yeah. He's safe - which is our main aim.

0:27:25 > 0:27:29Thanks to the sharp eyes of the CCTV operators,

0:27:29 > 0:27:31this drunk is off home today, without becoming

0:27:31 > 0:27:33another statistic.

0:27:46 > 0:27:49Back in Weston-super-Mare, the operation to crack down on drugs

0:27:49 > 0:27:52and keep the town safe has hit its first real challenge.

0:27:52 > 0:27:54COMMOTION

0:27:54 > 0:27:56- Come over here... - It's 1.00am - closing time.

0:27:56 > 0:27:59As hundreds of drunk revellers spill onto the streets,

0:27:59 > 0:28:02police have their work cut out breaking up fights.

0:28:02 > 0:28:05If you would let him go...I'll take him home.

0:28:05 > 0:28:08And making sure everyone else gets home OK.

0:28:08 > 0:28:10He pushed a policeman...

0:28:10 > 0:28:12You explain to me...

0:28:12 > 0:28:13One o'clock now,

0:28:13 > 0:28:16people have started moving down towards this end of town.

0:28:16 > 0:28:18Where they tend to end up, really.

0:28:18 > 0:28:21This is where we get our main sort of trouble, if you like.

0:28:21 > 0:28:23Turns into a bit of a bottleneck.

0:28:23 > 0:28:26While his team try and keep control,

0:28:26 > 0:28:28Russ gets called to search the streets

0:28:28 > 0:28:30for a man who ran off into the dark.

0:28:30 > 0:28:33The dog's just... Or the dog handler, we say,

0:28:33 > 0:28:35has just seen a chap do a turnaround upon seeing the dog.

0:28:35 > 0:28:38We're just going to have a chat. There he is there.

0:28:38 > 0:28:41As the man ran, he's going to be searched.

0:28:41 > 0:28:43At the moment, you're going to be detained

0:28:43 > 0:28:46for a search relating to drugs? Have you got anything on you

0:28:46 > 0:28:48that you shouldn't have? No?

0:28:48 > 0:28:51Russ takes the man to the van for a search...

0:28:51 > 0:28:54Just... What have you got on you? Just your phone?

0:28:54 > 0:28:58- Phone...- Are you known to us? - Years ago, like.

0:28:58 > 0:29:01- Years ago? How many years ago are we talking?- 20?

0:29:02 > 0:29:04What's in there, mate?

0:29:04 > 0:29:06Sorry...?

0:29:06 > 0:29:08It's your wallet. So, what's in it?

0:29:08 > 0:29:10I don't know what that is...

0:29:10 > 0:29:15- Let's have a look. - Just step back a bit.- OK.

0:29:15 > 0:29:17Huh?

0:29:19 > 0:29:21- What do you mean, "soda"?- Solder.

0:29:26 > 0:29:29The bag of white powder that the man's claiming is soldering flux,

0:29:29 > 0:29:32- was carefully tucked into his wallet, - Listen...

0:29:32 > 0:29:34Russ isn't convinced.

0:29:34 > 0:29:36That, to me, all right... And I've seen a lot of it -

0:29:36 > 0:29:38that looks like amphetamine, OK?

0:29:38 > 0:29:41So, at the moment, you're under arrest for the suspicion

0:29:41 > 0:29:44of the possession of a controlled drug. All right?

0:29:44 > 0:29:48- That's weed.- OK. So... Going back to the beginning, when I asked you if you had anything you

0:29:48 > 0:29:50had on you that you shouldn't have...

0:29:50 > 0:29:52- All right - simple question, wasn't it?- It was, yeah

0:29:52 > 0:29:55All right - cannabis. Still a class B drug, isn't it? Illegal.

0:29:55 > 0:29:57Yeah, I know.

0:29:58 > 0:29:59Right, jump on here.

0:29:59 > 0:30:02The man is arrested and street bailed.

0:30:02 > 0:30:06When he later attended the station, he accepted an official caution

0:30:06 > 0:30:09for the possession of drugs.

0:30:09 > 0:30:10But Russ's work isn't done.

0:30:10 > 0:30:13He's called to deal with yet another incident.

0:30:13 > 0:30:15This time involving drunk clubbers.

0:30:15 > 0:30:18The doorman's just approached us from Caesar's Club...

0:30:18 > 0:30:22saying that there's two males left the club and now threatening

0:30:22 > 0:30:25doormen cos they won't give them a refund.

0:30:25 > 0:30:28I'm getting my money back cos there's no one in there.

0:30:28 > 0:30:31It seems the man suspects a conspiracy against him.

0:30:31 > 0:30:33- Do you work for...- Come round here.

0:30:33 > 0:30:35Do you work for the Illuminati? Yes or no?

0:30:35 > 0:30:37- Come over here, please. - Don't manhandle me.

0:30:37 > 0:30:40- Come over here.- Don't manhandle me. - Calm yourself down

0:30:40 > 0:30:43- right now. - Take your hands off me now.

0:30:43 > 0:30:45I'm not a person, I'm not a person.

0:30:45 > 0:30:49THEY ARGUE

0:30:49 > 0:30:53You'll end up spending the night in custody.

0:30:53 > 0:30:56In the nick of time, a friend intervenes

0:30:56 > 0:30:59and takes the man away before the incident can escalate any further.

0:30:59 > 0:31:03For officers like Russ and Sharon, knowing whether a situation

0:31:03 > 0:31:07calls for a robust or compassionate response is exactly what

0:31:07 > 0:31:11- community policing is all about. - Whoa, whoa, whoa!

0:31:11 > 0:31:13You are on their premises, they don't want you on there.

0:31:13 > 0:31:16- Come over here.- Whoa, whoa! I'm not causing any trouble. - I'm not saying you are.

0:31:16 > 0:31:18Move over here, I want to have a chat with you.

0:31:18 > 0:31:21Please, mate, I don't want to cause you any trouble.

0:31:21 > 0:31:23Right... Do you understand why they don't want you here? Yeah?

0:31:23 > 0:31:26- Have you got somewhere to go? - We can't allow you to stay.

0:31:26 > 0:31:28- I've got somewhere to go. - Do us a favour - go there now,

0:31:28 > 0:31:31and we won't have to deal with you again, will we? All right?

0:31:31 > 0:31:34- Is that fair enough? - S-sound.- Good lad.

0:31:34 > 0:31:36Again. Number two?

0:31:36 > 0:31:39- All right? - You two are sound coppers, you know?

0:31:39 > 0:31:42All right, mate, no worries. Look after yourself.

0:31:44 > 0:31:47The night is finally drawing to a close

0:31:47 > 0:31:50and the last stragglers are making their way home.

0:31:50 > 0:31:52- Have you got a Taser?- No.

0:31:52 > 0:31:56- No. I don't need a Taser. - I didn't look, did I?

0:31:56 > 0:32:00I don't need a Taser, I'm mean enough with my hands.

0:32:00 > 0:32:03At 3.00am, Sharon's long shift is finally over.

0:32:03 > 0:32:07It's the end of the evening, it's three o'clock in the morning.

0:32:07 > 0:32:09Everyone's tired, everyone's very soggy.

0:32:09 > 0:32:12But actually, it's been a really successful night.

0:32:12 > 0:32:16With 130 people tested for drugs by the mobile scanner team,

0:32:16 > 0:32:19tonight has sent a strong message to casual drug users.

0:32:19 > 0:32:23Over the course of the evening I think I've probably had...

0:32:23 > 0:32:27up to about ten to 15 hits of...

0:32:27 > 0:32:30Mostly tonight it's been cocaine.

0:32:30 > 0:32:35All in all, the purpose of the two proactive drugs teams were to

0:32:35 > 0:32:38try and get people who were taking drugs or had drugs on them

0:32:38 > 0:32:41nice and early, and get them searched and get them that message

0:32:41 > 0:32:43that you can't bring drugs into Weston.

0:32:43 > 0:32:47We will find you, we will throw you out of the town centre

0:32:47 > 0:32:51- and stop you causing problems. - As well as two arrests for drug possession,

0:32:51 > 0:32:54the huge police presence in town meant potential fights

0:32:54 > 0:32:56- were nipped in the bud. - Everyone was happy to see us,

0:32:56 > 0:32:59we had lots and lots of smiles, we had loads and loads of high fives,

0:32:59 > 0:33:02loads of selfies, it was a really good atmosphere

0:33:02 > 0:33:03and that's what I want to see.

0:33:10 > 0:33:13Protecting the most defenceless members of society

0:33:13 > 0:33:16is at the heart of neighbourhood policing.

0:33:16 > 0:33:20In Bath, Adge Secker is still on the hunt for

0:33:20 > 0:33:22the man who assaulted Jerry.

0:33:22 > 0:33:25Why that man punched you - we don't know, don't know.

0:33:25 > 0:33:27But while on his beat,

0:33:27 > 0:33:31he checks in on another member of the deaf community.

0:33:31 > 0:33:34Steve appeared on a previous episode of Neighbourhood Blues,

0:33:34 > 0:33:37when he was being harassed by two youths.

0:33:45 > 0:33:50You've been having two people asking for cigarettes, alcohol...

0:33:50 > 0:33:53And sometimes, yeah, food. It's the biscuits and food,

0:33:53 > 0:33:55everything else, yeah.

0:33:55 > 0:33:59And it's making you and your wife, Julie, stressed, yeah.

0:33:59 > 0:34:03OK. So the way we're going to deal with that...

0:34:03 > 0:34:07Yeah. Tell them to stay away from here. Not come back.

0:34:07 > 0:34:12Now he's back to make sure that the lads have been keeping that promise.

0:34:12 > 0:34:14So, you've not seen them?

0:34:16 > 0:34:17Brilliant.

0:34:17 > 0:34:21He's just told me that everything is perfect, it's quiet,

0:34:21 > 0:34:22life is calm.

0:34:22 > 0:34:27Those guys haven't been back since we went to speak to them.

0:34:27 > 0:34:29And to me, that's a massive success.

0:34:35 > 0:34:38Adge's investigation into the assault on another deaf man, Jerry,

0:34:38 > 0:34:40hasn't been going well.

0:34:41 > 0:34:43- Hi.- Hello.

0:34:43 > 0:34:45Jacob! Whoa!

0:34:45 > 0:34:48He's come to give Jerry an update.

0:34:48 > 0:34:52He told me that that man's name is...

0:34:52 > 0:34:54Ben?

0:34:54 > 0:34:56Doesn't know where the man lives.

0:34:58 > 0:35:00Um...

0:35:00 > 0:35:04The man's second name... No, nothing.

0:35:08 > 0:35:11What? Where?

0:35:11 > 0:35:13Show me, come on, then.

0:35:14 > 0:35:16Jerry has done his own detective work

0:35:16 > 0:35:18and may have found his own attacker.

0:35:19 > 0:35:22He says he knows where this man lives,

0:35:22 > 0:35:23so...he says he's going to show me...

0:35:23 > 0:35:26So, I'll go and see. This is the great thing that the police

0:35:26 > 0:35:30have done for me in terms of paying for me to learn how to sign.

0:35:30 > 0:35:33It means I can have this conversation with Jerry

0:35:33 > 0:35:37and I can give him the service that I would give for anybody else,

0:35:37 > 0:35:40for that matter.

0:35:40 > 0:35:45A hearing police officer who can't sign wouldn't be able to achieve,

0:35:45 > 0:35:48hopefully, what we might be able to achieve in a minute.

0:35:48 > 0:35:51After a few minutes' walk, Jerry points out the house.

0:35:51 > 0:35:53That one?

0:35:53 > 0:35:59You saw that man...who hit you...live there.

0:35:59 > 0:36:02OK. Go back to your house.

0:36:04 > 0:36:06Charlie Sierra, 1-6-0-9...

0:36:07 > 0:36:10- Go ahead, over.- Can you do me a voters' check, please, for...

0:36:10 > 0:36:14A voters' check should tell Adge who's on the electoral register

0:36:14 > 0:36:15at the house.

0:36:15 > 0:36:19- OK, thank you, much obliged. - Now he's got Ben's full name,

0:36:19 > 0:36:23and after making some enquiries he's able to get a mobile number.

0:36:25 > 0:36:27RINGING TONE

0:36:27 > 0:36:28Hello, is that Ben?

0:36:30 > 0:36:33Ben, hello, Ben. It's... My name's Adge.

0:36:33 > 0:36:35I'm a policeman from Bath. I need to have a quick chat with you

0:36:35 > 0:36:37about an incident - it shouldn't take too long,

0:36:37 > 0:36:39I just need to get to the bottom of it.

0:36:39 > 0:36:43You won't be arrested, I need to talk to you, that's all,

0:36:43 > 0:36:46as a voluntary attender. That's easier for you, I can assure you.

0:36:46 > 0:36:49Adge tries to arrange a place to meet Ben.

0:36:51 > 0:36:54But Ben's adamant he won't meet him at a police station.

0:36:54 > 0:36:57Bath Police Station is not the only place I can interview -

0:36:57 > 0:37:00that's no problem whatsoever. Even going to Keynsham town centre...

0:37:00 > 0:37:02It's just on the outskirts of Keynsham...

0:37:02 > 0:37:04It's in an industrial estate, for goodness' sake.

0:37:04 > 0:37:08Ben's being awkward, but it's much better for Adge to arrange to meet him,

0:37:08 > 0:37:10rather than have to find him.

0:37:10 > 0:37:12Well, I've got to go somewhere...

0:37:12 > 0:37:13STATIC

0:37:13 > 0:37:17..because we're coming up a brick wall at every suggestion I offer.

0:37:17 > 0:37:20Finally, Ben agrees to meet Adge at a local pub

0:37:20 > 0:37:22and attend a formal interview.

0:37:22 > 0:37:25So, half past two at The Bear, thank you very much indeed,

0:37:25 > 0:37:28I really appreciate it, bye-bye, now. See you tomorrow.

0:37:28 > 0:37:29Bye.

0:37:29 > 0:37:31HE SIGHS

0:37:31 > 0:37:33There you are, then. That's a bit of negotiation for you.

0:37:33 > 0:37:37Erm, a bit dramatic... "Oh, I can't be seen here, I can't go there."

0:37:37 > 0:37:40Erm, well, you know, we've got... He's got to be interviewed.

0:37:40 > 0:37:45We'll do it at Keynsham Police Centre, that's absolutely fine,

0:37:45 > 0:37:46no problem at all.

0:37:46 > 0:37:48Erm... And we'll see how it goes from there.

0:37:54 > 0:37:57Next day, Adge arrives for the rendezvous.

0:37:57 > 0:38:00All this cloak and dagger, Machiavellian stuff, it's all

0:38:00 > 0:38:02very exciting.

0:38:02 > 0:38:05Adge goes into the pub - it's last orders for Ben.

0:38:10 > 0:38:13OK, he's in there. He's a little bit camera shy, so I'm going

0:38:13 > 0:38:16to take him to Keynsham in a minute. I'll interview him

0:38:16 > 0:38:19and then we'll decide what we're going to do him.

0:38:19 > 0:38:20So, there you are - progress!

0:38:27 > 0:38:31Back in Bath, Adge reflects on the result of the interview.

0:38:31 > 0:38:34During the interview, he fully admitted the offence.

0:38:34 > 0:38:39He said that he approached him and he punched him on the arm.

0:38:39 > 0:38:42But he is saying that he did that just as a way to say,

0:38:42 > 0:38:48"Hello, mate." Or, to use his words, as a respect kind of thing.

0:38:48 > 0:38:52That's what he said. He didn't realise that he hurt Jerry.

0:38:52 > 0:38:57He was very apologetic...and he regrets his actions.

0:38:57 > 0:39:01If his victim wasn't vulnerable, that might have been the end of it,

0:39:01 > 0:39:05but Ben was given an official police caution for common assault.

0:39:05 > 0:39:09The difference here, though, is that our victim, Jerry, is a

0:39:09 > 0:39:12vulnerable member of our society. And we need to look after him,

0:39:12 > 0:39:15we need to protect him. So, the factors, if you like,

0:39:15 > 0:39:18are aggravated a little bit - and that's why we took

0:39:18 > 0:39:19the action as we did.

0:39:22 > 0:39:24Time to break the good news to Jerry.

0:39:26 > 0:39:29I asked him to come to the police station...

0:39:29 > 0:39:32- and I interviewed him.- Yes.

0:39:32 > 0:39:35He told me that he's sorry for hitting...

0:39:35 > 0:39:38Sorry for hitting you.

0:39:38 > 0:39:40He didn't realise...

0:39:41 > 0:39:43..when he hit you...

0:39:44 > 0:39:46..he hurt you.

0:39:48 > 0:39:53He's told me that he will not see you again.

0:39:56 > 0:39:57So, how do you feel...?

0:40:00 > 0:40:02Happy? Excellent. Good stuff. OK.

0:40:02 > 0:40:05Really, really good, OK.

0:40:05 > 0:40:08- So, how's the dog, how's Jacob?- Fine!

0:40:08 > 0:40:09Yeah?

0:40:09 > 0:40:12Jerry's happy with the outcome

0:40:12 > 0:40:15and it's case closed, as Adge has the satisfaction

0:40:15 > 0:40:17of knowing he was able to help a vulnerable victim,

0:40:17 > 0:40:21and provide him support when he needed it most.

0:40:27 > 0:40:30While being a neighbourhood officer is all about building

0:40:30 > 0:40:34good relationships with your community, you also need to be ready

0:40:34 > 0:40:37to tackle anything that's thrown at you.

0:40:37 > 0:40:39To deal with extraordinary situations, you need to be

0:40:39 > 0:40:43highly trained. And some of that training happens here,

0:40:43 > 0:40:45at a camp near Bridgwater.

0:40:45 > 0:40:48It's a lot of padding, it takes about 15 minutes to put on.

0:40:48 > 0:40:51Officers like Alice are often thrown into the unexpected,

0:40:51 > 0:40:55and have to ensure they can remain calm in potentially dangerous situations.

0:40:55 > 0:41:00But this is her first time riot training.

0:41:00 > 0:41:04THEY CHANT

0:41:05 > 0:41:09Last year, 113 Somerset officers were assaulted on duty.

0:41:09 > 0:41:13So, while they'd rather police gently, it's important

0:41:13 > 0:41:15to be ready for the rough stuff.

0:41:15 > 0:41:16Road shields, go!

0:41:16 > 0:41:19Really difficult to concentrate. And if you think, this

0:41:19 > 0:41:22is just a training environment... How much harder it's going to be

0:41:22 > 0:41:26when there's massive groups of people in front of you.

0:41:27 > 0:41:28Lovely.

0:41:28 > 0:41:32So, we're running a little, mini exercise, so to speak.

0:41:32 > 0:41:35A staged riot - just to test the officers in the skills

0:41:35 > 0:41:36they've been taught.

0:41:36 > 0:41:39By making the training as realistic as possible,

0:41:39 > 0:41:42officers know full well what to expect should they ever need

0:41:42 > 0:41:44to use these skills for real.

0:41:47 > 0:41:49ALL SHOUT

0:42:03 > 0:42:05Do something, come on!

0:42:05 > 0:42:07Obviously, we've got a threat in front of us.

0:42:07 > 0:42:10They're moving forwards towards... Trying to gain ground.

0:42:10 > 0:42:12Back to the junction.

0:42:12 > 0:42:14ALL SHOUT

0:42:14 > 0:42:15Stop!

0:42:15 > 0:42:19OK, hands on your heads! You're all giving up.

0:42:19 > 0:42:21I've probably only been on the ground for 20 minutes,

0:42:21 > 0:42:24but it does still feel like we've been on the ground

0:42:24 > 0:42:26for probably about two hours.

0:42:26 > 0:42:29For Alice, this course has given her the confidence she'll need

0:42:29 > 0:42:30when things get hostile.

0:42:32 > 0:42:35If I was to be deployed to a situation - I feel like

0:42:35 > 0:42:38I could be a support to my colleagues rather than

0:42:38 > 0:42:40a hindrance. I feel like I've learned so much.

0:42:49 > 0:42:52As we've seen today, it's teamwork that enables

0:42:52 > 0:42:54the neighbourhood police to keep the streets safer

0:42:54 > 0:42:57and make them more peaceful places. But it's

0:42:57 > 0:43:00the understanding of individual officers

0:43:00 > 0:43:02that makes the real difference.