Episode 4

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0:00:02 > 0:00:04With unprecedented access, Neighbourhood Blues follows

0:00:04 > 0:00:08the police in Somerset as they take on the crimes that annoy us all.

0:00:08 > 0:00:10- Don't manhandle me!- Come over here.

0:00:10 > 0:00:14Targeting antisocial behaviour, drug abuse and criminal damage.

0:00:14 > 0:00:17Beat officers and PCSOs tackle the problems that,

0:00:17 > 0:00:21if left unchecked, could blight the lives of millions.

0:00:21 > 0:00:23Armed with the latest cutting-edge kit,

0:00:23 > 0:00:26they have the power to strike hard when needed.

0:00:26 > 0:00:28Police! Stay where you are!

0:00:28 > 0:00:31But, just like the days of Dixon of Dock Green...

0:00:31 > 0:00:35- Evening all!- ..it's all about partnering with local people.

0:00:35 > 0:00:40- Brilliant!- Working together to sweep crime off our streets.

0:00:40 > 0:00:42Police! Search warrant!

0:00:55 > 0:00:59Coming up - the police struggle to contain a man after a terrible

0:00:59 > 0:01:01reaction to legal highs.

0:01:02 > 0:01:05It's just not normal. It's not normal.

0:01:05 > 0:01:07PCSOs try to keep hold of a suspect in Bath.

0:01:07 > 0:01:11I'm asking you to wait here until you're searched, mate.

0:01:11 > 0:01:14And the neighbourhood team blitz Bridgwater in a crackdown on crime.

0:01:14 > 0:01:17Don't walk off, mate. Don't walk off.

0:01:26 > 0:01:30Somerset is famed for its rolling hills, beautiful villages

0:01:30 > 0:01:33and the World Heritage Site of Bath.

0:01:33 > 0:01:37But, although it may look idyllic, neighbourhood teams here have to

0:01:37 > 0:01:41deal with many of the same problems faced by officers in the inner-city.

0:01:45 > 0:01:48Legal highs are new chemicals mimicking illegal drugs,

0:01:48 > 0:01:52which are increasingly marketed and sold to young people.

0:01:52 > 0:01:54But the effects are devastating.

0:01:54 > 0:01:58And it's often the police who are left to pick up the pieces

0:01:58 > 0:01:59when things go wrong.

0:02:00 > 0:02:04Britain's been dubbed the legal high capital of Europe.

0:02:04 > 0:02:07And new legislation is going through Parliament to outlaw them.

0:02:07 > 0:02:09It's the police. Up you get.

0:02:09 > 0:02:11These new chemicals can have much stronger

0:02:11 > 0:02:14and more unpredictable effects than illegal drugs.

0:02:14 > 0:02:16What are you doing?

0:02:17 > 0:02:21Users risk addiction, heart failure and even death.

0:02:26 > 0:02:29In Bridgwater police station, Inspector Adam Knee's concerned

0:02:29 > 0:02:34about a man who's reacting badly to a substance he took 12 hours ago.

0:02:34 > 0:02:37This is how he's been since he was arrested.

0:02:37 > 0:02:39Since that point, he hasn't come down at all.

0:02:39 > 0:02:43He's still, um...agitated, um...as you can hear,

0:02:43 > 0:02:45shouting nonsensical phrases.

0:02:45 > 0:02:47The team observe the man on CCTV.

0:02:47 > 0:02:50The black square hides his toilet.

0:02:50 > 0:02:52SHOUTING

0:02:54 > 0:02:55After he had taken the drug,

0:02:55 > 0:02:58he attacked someone at a homeless shelter.

0:03:02 > 0:03:04Officers arrested the man, who was so disturbed

0:03:04 > 0:03:06they carried him into the cells.

0:03:07 > 0:03:11Checking up on him, the team protected themselves with shields,

0:03:11 > 0:03:13but the man attacked them...

0:03:15 > 0:03:16..and bit an officer on the leg.

0:03:20 > 0:03:22SHOUTING

0:03:22 > 0:03:25After such a long time, the effects of the drug should be

0:03:25 > 0:03:29wearing off, but this man's getting more and more agitated.

0:03:29 > 0:03:31We know that he's on a substance

0:03:31 > 0:03:35because he said that he's taken this legal high called Sparkle.

0:03:35 > 0:03:39Sparkle can cause hallucinations and paranoia.

0:03:39 > 0:03:41And some users have nearly died after taking it.

0:03:46 > 0:03:48Do you recognise me?

0:03:48 > 0:03:49Are you happy?

0:03:51 > 0:03:54Try and communicate with me a second.

0:03:54 > 0:03:56He is known to officers in Taunton

0:03:56 > 0:04:03and he's previously suffered from a delirium as a result of drug use.

0:04:03 > 0:04:05In particular, legal highs.

0:04:05 > 0:04:07SHOUTING

0:04:07 > 0:04:10Are we going to have a sensible conversation,

0:04:10 > 0:04:12or are we going to start that again?

0:04:12 > 0:04:14The team have dealt with the man before,

0:04:14 > 0:04:16so they know he's not normally like this.

0:04:20 > 0:04:23Custody nurse, Kerry Manley, is worried about his paranoid

0:04:23 > 0:04:25and aggressive behaviour.

0:04:25 > 0:04:29It's unusual for something 12 hours later to still be quite

0:04:29 > 0:04:32so highly, um...aroused and violent. It's just not normal.

0:04:32 > 0:04:34It's not normal.

0:04:34 > 0:04:35And I've spoken to the A&E consultant

0:04:35 > 0:04:38and he wants to have him back, possibly to do a brain scan.

0:04:38 > 0:04:40The man urgently needs medical treatment,

0:04:40 > 0:04:43but he's aggressive and unstable,

0:04:43 > 0:04:46so getting him to hospital is going to be extremely dangerous.

0:04:51 > 0:04:54Specially-trained officers pull on full protective gear

0:04:54 > 0:04:57and the team gather for a briefing.

0:04:57 > 0:04:59It's been an ongoing incident

0:04:59 > 0:05:02since the start of the shift for all of us this morning.

0:05:02 > 0:05:06He's alleged to have taken some legal highs,

0:05:06 > 0:05:10namely Sparkle, at 0100 hours this morning.

0:05:10 > 0:05:13He's extremely, extremely violent.

0:05:13 > 0:05:15We feared that he was having a fit.

0:05:15 > 0:05:21He scrambled underneath shields, um...attacked officers

0:05:21 > 0:05:23and bit me on the leg.

0:05:23 > 0:05:28So because the effects of the legal high haven't diminished

0:05:28 > 0:05:32in any way, shape or form, there is a concern for him.

0:05:32 > 0:05:35He has got previous history of taking legal highs

0:05:35 > 0:05:37and he is of a significant risk.

0:05:37 > 0:05:39Not only to himself, but to others.

0:05:40 > 0:05:44Use of Taser is available,

0:05:44 > 0:05:48however, he has a high heart rate.

0:05:48 > 0:05:51It is not the preferred option.

0:05:51 > 0:05:54It is the last option.

0:05:54 > 0:05:56Thanks very much.

0:05:56 > 0:06:00- We'll hang out the back and then you can see what he's like.- Yeah, sure.

0:06:00 > 0:06:01Are you happy with that?

0:06:01 > 0:06:05With paramedics standing by, the team head to the cells,

0:06:05 > 0:06:07where the shouting is as loud as ever.

0:06:09 > 0:06:11SHOUTING

0:06:12 > 0:06:14The cell is soaking wet.

0:06:16 > 0:06:18- OK. - SHOUTING

0:06:18 > 0:06:22OK. Officers will be coming in with shields.

0:06:22 > 0:06:27I'm asking you to go and stand in the corner on the back,

0:06:27 > 0:06:28where I'm pointing.

0:06:28 > 0:06:32With your face facing the wall.

0:06:32 > 0:06:34Go and stand in the corner.

0:06:34 > 0:06:37Scott's hoping the man will hear his instructions

0:06:37 > 0:06:39through his drug-induced haze.

0:06:39 > 0:06:43Keep listening to my voice and keep looking that way.

0:06:43 > 0:06:45As the police support unit enter the cell,

0:06:45 > 0:06:48the man actually does as he's told.

0:06:48 > 0:06:51Put your arms out...out from the side of you, please.

0:06:54 > 0:06:56The team manage to restrain the man.

0:06:56 > 0:07:00Now, you can either try and walk, or we're going to carry you.

0:07:00 > 0:07:02What would you like to do?

0:07:03 > 0:07:06So we're going to take you to the hospital.

0:07:09 > 0:07:10But it doesn't take long

0:07:10 > 0:07:13before he starts trying to fight officers again.

0:07:13 > 0:07:16- OK, he's kicking...- We're going to carry him straight from here.

0:07:16 > 0:07:19- BLEEP- not! I knew he was a- BLEEP!

0:07:19 > 0:07:21The team carry him out to a waiting van.

0:07:21 > 0:07:24- Whatever- BLEEP!

0:07:24 > 0:07:27Whoa! I'll see you up in heaven, because that's where I'm going.

0:07:27 > 0:07:29And I love you, Mummy!

0:07:29 > 0:07:30HE SINGS

0:07:34 > 0:07:36ALARM WAILS

0:07:38 > 0:07:41He's safe, we're safe, he's off to hospital.

0:07:44 > 0:07:46BLEEP!

0:07:48 > 0:07:51Sergeant Andy Gloyn is part of the team taking the man to hospital.

0:07:51 > 0:07:54I've personally dealt with this gentleman

0:07:54 > 0:07:56when he's not been under the influence of legal highs

0:07:56 > 0:07:59and to say this is a completely different character is true.

0:08:04 > 0:08:06Finally, they arrive at hospital.

0:08:06 > 0:08:08Thanks to the team's professionalism,

0:08:08 > 0:08:12the man's going to get the treatment he so desperately needs.

0:08:12 > 0:08:13Ha-ha! You missed it!

0:08:13 > 0:08:16- You missed the concrete, you- BLEEP - idiot!

0:08:16 > 0:08:17Ha-ha!

0:08:17 > 0:08:21After assessment, the man was heavily sedated for 48 hours.

0:08:24 > 0:08:27Another casualty of the deadly trade in untested

0:08:27 > 0:08:29and dangerous legal highs.

0:08:38 > 0:08:40Every weekend, towns across the country

0:08:40 > 0:08:42are affected by people binge drinking...

0:08:42 > 0:08:45Do you want to get out of the way a minute, mate, please?

0:08:45 > 0:08:47..taking drugs and behaving badly.

0:08:47 > 0:08:48Move away from the door!

0:08:51 > 0:08:54In Bridgwater, the police have decided to blitz the town centre

0:08:54 > 0:08:58in a crackdown on drug taking and disorderly behaviour.

0:08:58 > 0:09:04Tonight, 22 officers will be out on patrol, backed up by drugs dogs.

0:09:04 > 0:09:06Time to hit the streets.

0:09:08 > 0:09:10Oh, OK. You all right?

0:09:10 > 0:09:12Yeah, I'm all right.

0:09:12 > 0:09:14You look like you've had quite a lot to drink.

0:09:14 > 0:09:16Yeah, but I'm OK. I'm going back to me flat.

0:09:16 > 0:09:18OK. Close by?

0:09:18 > 0:09:20Yeah.

0:09:20 > 0:09:23All right. I was slightly worried you were about to get run over.

0:09:23 > 0:09:28Steve Duffy and drugs dog, Patch, get to work in the centre of town.

0:09:28 > 0:09:31And it's not long before the dog picks up a scent.

0:09:31 > 0:09:34Have you smoked cannabis in the past?

0:09:34 > 0:09:36When was the last time you had anything?

0:09:36 > 0:09:38- Right.- You said it was in your bag last night?

0:09:38 > 0:09:42- It was just in the front pocket. - OK.- There is a frying pan in my bag.

0:09:42 > 0:09:45- It's not, like...- A frying pan?- It's not like a weapon or anything.- OK.

0:09:45 > 0:09:47My mum gave it to me.

0:09:47 > 0:09:50The dog may well indicate just because of residue scent.

0:09:50 > 0:09:52He was right about the frying pan.

0:09:55 > 0:09:57The search draws a blank.

0:09:57 > 0:09:59But before they can pack everything away,

0:09:59 > 0:10:02someone down the road spots the dog and makes a run for it.

0:10:09 > 0:10:11One second, guys.

0:10:11 > 0:10:13All it is is just a screening dog.

0:10:13 > 0:10:16He's just going to have a little sniff.

0:10:16 > 0:10:17I'll search him, anyway.

0:10:19 > 0:10:22Keep your hands where we can see you, please. Thanks ever so much.

0:10:24 > 0:10:28The man's suspicious behaviour means he's also going to be searched.

0:10:28 > 0:10:29I'm...I'm kind of nervous now.

0:10:29 > 0:10:32- Why you nervous? - Yeah, yeah, of course.

0:10:32 > 0:10:35- Why?- Um...- Have you got anything to be nervous about?

0:10:37 > 0:10:39Yeah, a massive bag of coke in my back pocket.

0:10:39 > 0:10:41OK, well, we'll find that.

0:10:41 > 0:10:43I'm only joking, I'm only joking!

0:10:43 > 0:10:45It's not helping your cause, is it, mate?

0:10:45 > 0:10:48- I'm sorry, sir. I-I... - Stop talking. Keep that hand there.

0:10:48 > 0:10:52- Where do you want my hands?!- Put them like that, put them like that.

0:10:52 > 0:10:53What's your name, please?

0:10:53 > 0:10:56The man's getting increasingly irritated by the search.

0:10:56 > 0:10:59You have no right to do this.

0:10:59 > 0:11:01- Yes, we do.- No, you don't!

0:11:01 > 0:11:03Section 32 of the Misuse of Drugs Act.

0:11:03 > 0:11:05You're not... Yeah, but what...?

0:11:05 > 0:11:07You saw the drugs dog, you turned away, all right?

0:11:07 > 0:11:09That gave us the grounds.

0:11:09 > 0:11:11The object is to see if you have anything on you.

0:11:11 > 0:11:14- Obviously, a controlled substance. - My brother, he's much...

0:11:16 > 0:11:18The man's brother may be a policeman,

0:11:18 > 0:11:21but he's not the first person he calls in a crisis.

0:11:21 > 0:11:24- 'Hello?'- Mum?- Why do you need to speak to your mum?- Mum?

0:11:24 > 0:11:27Um...the police have stopped me.

0:11:27 > 0:11:30- 'Why?!'- Because apparent...

0:11:30 > 0:11:33- Is that your mum? Shall I talk to your mum?- Yeah, yeah, yeah.

0:11:33 > 0:11:37As the search didn't reveal anything, the man was allowed to go on his way.

0:11:37 > 0:11:38I think he'll phone you later.

0:11:38 > 0:11:40There's nothing to be concerned about.

0:11:40 > 0:11:44Meanwhile, Patch's sensitive nose has detected something else.

0:11:44 > 0:11:47What I'm going to do, mate, I'm going to cuff you, all right?

0:11:47 > 0:11:49After having to catch one man, this time,

0:11:49 > 0:11:52officers aren't taking any chances.

0:11:52 > 0:11:55I can smell it from here. I don't need a dog to smell it.

0:11:58 > 0:12:00- One spliff?- The dog's all over it.

0:12:00 > 0:12:02I know, I can smell it from here.

0:12:03 > 0:12:06- Is it...? - You've got a bit in your pocket? OK.

0:12:06 > 0:12:08- What we need to do... - We'll still go back to the station.

0:12:09 > 0:12:13He's got a little bit of cannabis on him at the moment,

0:12:13 > 0:12:16but obviously, that does entitle us to do a full search

0:12:16 > 0:12:20back at the station and that's what they're going to do right now.

0:12:21 > 0:12:24Back at the station, no more drugs were found,

0:12:24 > 0:12:27so the man was given a cannabis warning, meaning

0:12:27 > 0:12:30his details will be kept for ever on the force's computer system.

0:12:34 > 0:12:38A few hours later, the team start mopping up the night's casualties.

0:12:38 > 0:12:40We've got one gentleman over here who, um...

0:12:40 > 0:12:44unfortunately looks like he's had a little bit too much to drink.

0:12:44 > 0:12:48He's got his mate with him to take him home, so that's OK.

0:12:48 > 0:12:49I've been working out lately, you know.

0:12:49 > 0:12:52- Don't wiggle your- BLEEP - when I'm checking your pockets.

0:12:52 > 0:12:54- James, stop it!- I'm sorry.

0:12:54 > 0:12:58In some areas, up to 40% of all police calls in the evenings

0:12:58 > 0:13:00and night are alcohol related.

0:13:00 > 0:13:04As the bars empty out, Colette Ranson's alerted to another

0:13:04 > 0:13:07partygoer half collapsed in the street.

0:13:09 > 0:13:10Hello?

0:13:12 > 0:13:13Hello?

0:13:16 > 0:13:17Hello?

0:13:17 > 0:13:21- It's the police.- Yeah? - It's the police.

0:13:21 > 0:13:23- You all right?- No.

0:13:23 > 0:13:26Are you going to stand up for me, are you? Whoop!

0:13:26 > 0:13:28BLEEP.

0:13:28 > 0:13:31- No, I can't get up. - You a friend? Yeah? All right. OK.

0:13:31 > 0:13:34The team searched the man's friend earlier.

0:13:34 > 0:13:37Luckily, he's a lot more sober than his mate.

0:13:38 > 0:13:41No, that's a bit silly, innit, eh? Yeah?

0:13:43 > 0:13:45Just stay stood up for a bit, all right,

0:13:45 > 0:13:47and just get your head together.

0:13:49 > 0:13:51As the man's in such a state,

0:13:51 > 0:13:53the team get paramedics to check him over.

0:13:53 > 0:13:58- What's happened, then, buddy?- Er...I got dared to drink too much.- Yeah?

0:13:58 > 0:14:00Yeah. We'll just put it as that.

0:14:00 > 0:14:04Four highly-trained emergency personnel attend the scene.

0:14:04 > 0:14:08All there because of these boys' drinking games.

0:14:08 > 0:14:10How are you planning to get home?

0:14:11 > 0:14:15- Or how were you planning to get home tonight?- Cycling.- Cycling?

0:14:15 > 0:14:18- Right, that's probably not going to be a good idea, is it?- No, it ain't.

0:14:18 > 0:14:22The man's barely able to stand, let alone cycle.

0:14:22 > 0:14:25So Colette calls his parents.

0:14:25 > 0:14:28- Oh, she's going to kill me!- Before popping him in a cab home.- Hello.

0:14:28 > 0:14:32- Good morning, chaps.- Dad is going to pay the fare when he gets home.

0:14:32 > 0:14:37The man's wasted over half an hour of the police and paramedics' time.

0:14:37 > 0:14:39All because of a stupid dare.

0:14:40 > 0:14:442:30 in the morning and, as the last stragglers are making their way home,

0:14:44 > 0:14:47Jim Murray notices a distinctive smell of cannabis.

0:14:48 > 0:14:51Don't walk off, mate. Don't walk off.

0:14:51 > 0:14:53This man was openly smoking drugs on the street.

0:14:53 > 0:14:55You've got no ID on you,

0:14:55 > 0:14:57so I'm trying to establish your name and address.

0:14:57 > 0:15:00As well as searching him, officers need to establish

0:15:00 > 0:15:03the man's identity to see if he's got a criminal record.

0:15:03 > 0:15:06Have you got some ID inside? As long as I can come with you.

0:15:06 > 0:15:08- I've got my wallet.- If you've got your driving licence,

0:15:08 > 0:15:10we'll go inside and find it, shall we?

0:15:10 > 0:15:13It turns out the man is right outside his B&B,

0:15:13 > 0:15:16so he takes Jim in with him to grab his driving licence.

0:15:16 > 0:15:20Unfortunately for him, that's not the first thing Jim spots.

0:15:20 > 0:15:22I've gone upstairs to his room

0:15:22 > 0:15:24to try and establish his name and address.

0:15:24 > 0:15:27As I walked in the door, that was sat on the side quite blatantly.

0:15:27 > 0:15:31I believe it to be cannabis. So I've seized that, as well.

0:15:31 > 0:15:34The man hasn't been in trouble with the police before,

0:15:34 > 0:15:38so Jim gives him a cannabis warning and sends him on his way.

0:15:38 > 0:15:41All in all, it's been a successful night for the Bridgwater team.

0:15:41 > 0:15:43There's been no real trouble

0:15:43 > 0:15:46and they've left the pub-goers under no illusions that drug use

0:15:46 > 0:15:50and antisocial behaviour won't be tolerated in the town centre.

0:15:56 > 0:15:59One of the most critical aspects of neighbourhood policing is

0:15:59 > 0:16:04building trust and forming strong relationships with the community.

0:16:04 > 0:16:08When the public trust the police enough to pass over intelligence,

0:16:08 > 0:16:10the results can be impressive.

0:16:12 > 0:16:14As Dom is all too aware.

0:16:16 > 0:16:20Community policing is where we build up that rapport that we've lost.

0:16:20 > 0:16:23Take the time to speak with the community and that's when

0:16:23 > 0:16:27you can gain their trust and that's when they start talking to us,

0:16:27 > 0:16:29passing information.

0:16:29 > 0:16:33Dom Bryant has been in the police for 15 years.

0:16:33 > 0:16:37His team have been passed information alleging that a rented property

0:16:37 > 0:16:41has been converted into a fully-functioning cannabis factory.

0:16:41 > 0:16:43It's not very often that we get a tip-off

0:16:43 > 0:16:45about an actual cannabis factory.

0:16:45 > 0:16:48There's no time like the present to act upon it straightaway,

0:16:48 > 0:16:49which is what we're going to do.

0:16:49 > 0:16:55But an anonymous tip-off isn't enough to justify a search warrant.

0:16:55 > 0:16:58For Dom to investigate, he'll need to talk his way in.

0:17:00 > 0:17:01Here's the address here.

0:17:03 > 0:17:05We've got blinds down.

0:17:06 > 0:17:10So what we do, we just park here and knock the door.

0:17:14 > 0:17:1794% of cannabis farms are found in domestic houses.

0:17:18 > 0:17:22I can't actually smell anything, which doesn't mean anything

0:17:22 > 0:17:25these days because the carbon filters they use are fantastic.

0:17:28 > 0:17:31Could try the postman's knock, rat-a-tat-tat. That always works.

0:17:33 > 0:17:36But this time, the postman's knock doesn't get an answer.

0:17:36 > 0:17:39Dom checks around the back and spots somebody.

0:17:39 > 0:17:41All right, hang on. Movement.

0:17:42 > 0:17:43Stand by.

0:17:43 > 0:17:45I can see a chap waving at me.

0:17:45 > 0:17:48If Dom can talk his way in,

0:17:48 > 0:17:51he'll be able to see what's going on without having to get a warrant.

0:17:51 > 0:17:53Hello, it's the police.

0:17:53 > 0:17:56I need to come and speak to you, please.

0:17:56 > 0:17:59Well, I don't want to stand out here with people listening.

0:17:59 > 0:18:01Can you take the chain off and let me come in?

0:18:03 > 0:18:06I don't need a warrant. I'd just like to speak to you, please.

0:18:06 > 0:18:08It's something personal.

0:18:09 > 0:18:11No. I'm a police officer,

0:18:11 > 0:18:14I'm not going to cause you any harm or anything like that.

0:18:14 > 0:18:16Well, I'm not going to speak to you like that.

0:18:16 > 0:18:19Dom's determined not to be put off by the man's stalling.

0:18:19 > 0:18:23Not with the chain on. No, I can't come back another time.

0:18:23 > 0:18:26I'm very, very busy. I need to speak to the occupants of this address.

0:18:26 > 0:18:28OK, I'll wait here, then.

0:18:28 > 0:18:30I need to speak to them, OK? I'll wait here.

0:18:30 > 0:18:34The man's claiming he doesn't live at the address.

0:18:34 > 0:18:36But his determination not to let him in

0:18:36 > 0:18:38has made Dom all the more suspicious.

0:18:38 > 0:18:41He's obviously very nervous of the police, not letting me in.

0:18:43 > 0:18:46Um...once we're inside, that's a different story.

0:18:46 > 0:18:48That's the plan, but...

0:18:48 > 0:18:51Dom now has to wait for the person who does live at the house

0:18:51 > 0:18:53to answer the door.

0:18:55 > 0:18:57- Hello. Was that a friend of yours? - That's my boyfriend.

0:18:57 > 0:18:59- He's going to work in a minute. - OK.- He doesn't live here.

0:18:59 > 0:19:02I need to come in and speak to you about something sensitive.

0:19:02 > 0:19:05- I'll come in, all right?- OK. - All right? Thank you very much.

0:19:05 > 0:19:09Having finally talked his way in, Dom gets straight to the point.

0:19:09 > 0:19:10I'm going to be straight with you two

0:19:10 > 0:19:12and I need you to be straight with me.

0:19:12 > 0:19:15The suggestion is, I don't know where it's come from,

0:19:15 > 0:19:17that there's cannabis being grown at this address.

0:19:17 > 0:19:21So I'm here now for you to both show me around the address.

0:19:21 > 0:19:24Already, I can smell cannabis. This room here, please.

0:19:24 > 0:19:25Have you got keys?

0:19:25 > 0:19:27From behind a locked door,

0:19:27 > 0:19:31Dom detects the distinctive smell of cannabis plants.

0:19:31 > 0:19:33I'd rather you open it, rather than me smash the door in.

0:19:33 > 0:19:35I need you to be straight with me.

0:19:35 > 0:19:36If you've got keys, open them up.

0:19:36 > 0:19:39I've got reasonable grounds to suspect class B drugs

0:19:39 > 0:19:41are being cultivated in this address.

0:19:41 > 0:19:43All right? So you have got a key.

0:19:43 > 0:19:46Inside the house, Dom's intelligence has led him

0:19:46 > 0:19:48to a fully-operational cannabis grow.

0:19:48 > 0:19:50We've got two tents here.

0:19:50 > 0:19:52Very, very professional set-up, this.

0:19:53 > 0:19:56In here, you've got your sodium heat lamp on.

0:19:56 > 0:19:59You've got your seeds. That's your very early seeds.

0:19:59 > 0:20:02When I came into the property, there was a faint smell

0:20:02 > 0:20:04coming from the more mature plants.

0:20:04 > 0:20:07I could hear machines running and the doors were locked.

0:20:07 > 0:20:09By then, it was too late. I'm in the house.

0:20:09 > 0:20:11I would have arrested them and forced entry.

0:20:11 > 0:20:12Kicked these doors in.

0:20:12 > 0:20:15But miraculously, amazingly, a key turned up and opened them up.

0:20:15 > 0:20:17And here we are.

0:20:17 > 0:20:20Backup starts arriving on the scene to control the occupants

0:20:20 > 0:20:23and help Dom preserve evidence.

0:20:23 > 0:20:27A second room in the house has even more plants growing.

0:20:27 > 0:20:29I want to get everything secure and seized and take it from there.

0:20:29 > 0:20:33- OK.- Just want to see how many plants we've got here.

0:20:33 > 0:20:36They're good female plants here. Mature.

0:20:36 > 0:20:39Not far off being harvested.

0:20:39 > 0:20:42I would say about 15-20 plants in this tent.

0:20:42 > 0:20:45One six-foot plant is roughly about £1,000.

0:20:45 > 0:20:48And these plants are probably four foot in height.

0:20:48 > 0:20:52Today's haul is worth around £40,000,

0:20:52 > 0:20:55taking a significant amount of drugs off Britain's streets.

0:20:57 > 0:21:01I think a week later...these plants would have been cropped

0:21:01 > 0:21:04and then disposed of. They would've just been rubbish and worthless.

0:21:04 > 0:21:06So we've struck at the right time.

0:21:08 > 0:21:10Everything's carefully bagged up.

0:21:11 > 0:21:14The force's specialist cannabis unit arrive to take over.

0:21:16 > 0:21:18Last year, 17,000 plants were seized

0:21:18 > 0:21:21across Somerset by Operation Viscount,

0:21:21 > 0:21:25with an estimated street value of £14 million.

0:21:25 > 0:21:27This would take me hours to dismantle

0:21:27 > 0:21:30and they've come along with a van, they're experts at it,

0:21:30 > 0:21:31they do it all the time

0:21:31 > 0:21:34and they know exactly what the courts need and what I need.

0:21:34 > 0:21:37It's fantastic. It saves a lot of time.

0:21:37 > 0:21:39- That's 150.- 150.

0:21:43 > 0:21:47Everything not taken as evidence is destroyed.

0:21:47 > 0:21:49What's the chance of them using it again?

0:21:49 > 0:21:51Not much, really, to be honest.

0:21:51 > 0:21:53Because I will destroy this. This one's still up now,

0:21:53 > 0:21:56I will slice the tent up, break a lot of the poles off

0:21:56 > 0:21:58and basically just dismantle everything into one.

0:21:58 > 0:22:00After seizing all the evidence,

0:22:00 > 0:22:03Dom deals with the woman who lives at the house.

0:22:03 > 0:22:05I'm arresting you on suspicion of production

0:22:05 > 0:22:07of a controlled drug of class B.

0:22:07 > 0:22:10We're going to go to Bridgwater police station,

0:22:10 > 0:22:13photograph taken, DNA, fingerprints.

0:22:13 > 0:22:16Intelligence, on this occasion, was spot-on.

0:22:16 > 0:22:20I was told by a source unknown there were tents.

0:22:21 > 0:22:24And that's exactly what it was. Exactly what I found.

0:22:24 > 0:22:27I didn't think the set-up would be quite so professional,

0:22:27 > 0:22:29but it was an extremely good job and it was a good source,

0:22:29 > 0:22:31a good tip-off for the police.

0:22:31 > 0:22:32Job done.

0:22:36 > 0:22:38The lady pleaded guilty to possession

0:22:38 > 0:22:42and production of cannabis at court and is waiting to be sentenced.

0:22:50 > 0:22:52Still to come on Neighbourhood Blues...

0:22:52 > 0:22:56- Officers discover a shocking weapon during a raid.- Ooh, dear!

0:22:56 > 0:23:01And PCSOs deal with a suspect who's refusing to cooperate.

0:23:01 > 0:23:02I've taken my clothes off, yeah?

0:23:02 > 0:23:04You don't need to take your clothes off, mate.

0:23:10 > 0:23:12In tightly-packed housing estates,

0:23:12 > 0:23:15it doesn't take long for one person's antisocial behaviour

0:23:15 > 0:23:19to have a serious impact on the whole community.

0:23:19 > 0:23:21You've got mouths on you, you're always gobbing off.

0:23:21 > 0:23:23Yeah, we gob off to you.

0:23:23 > 0:23:27In Weston-super-Mare, neighbourhood teams are working hard

0:23:27 > 0:23:29to improve life on the Bournville estate.

0:23:29 > 0:23:31Cracking down on problem tenants.

0:23:32 > 0:23:39I'm at court in June with Curo Housing, who own the property.

0:23:39 > 0:23:43We've been trying to get these lot out of the address for a long time.

0:23:45 > 0:23:47The team are planning a raid on residents

0:23:47 > 0:23:50facing eviction for their antisocial behaviour.

0:23:50 > 0:23:53We've located drugs at the address before,

0:23:53 > 0:23:56so I'm really hoping that we find some. It doesn't matter how much.

0:23:56 > 0:23:59Anything, really, um...that would...

0:23:59 > 0:24:01that I could then add on

0:24:01 > 0:24:04to the court proceedings to try and get them out.

0:24:07 > 0:24:10Antisocial behaviour accounts for nearly half of all incidents

0:24:10 > 0:24:13the police have to deal with on the estate.

0:24:13 > 0:24:15The address itself has been a little bit of a hotspot

0:24:15 > 0:24:18for the buying and selling of cannabis.

0:24:18 > 0:24:21Um...and antisocial behaviour.

0:24:21 > 0:24:23It's caused us a number of issues.

0:24:23 > 0:24:26A number of calls coming through from residents unhappy

0:24:26 > 0:24:27at what's going on in the location.

0:24:27 > 0:24:32So today is to show that we're not messing about.

0:24:33 > 0:24:37Rapid entry is critical to catch the residents by surprise.

0:24:37 > 0:24:39But amazingly, the door is open.

0:24:39 > 0:24:42- SHOUTING - Go! Go! Go!

0:24:42 > 0:24:45So the team rush straight in.

0:24:45 > 0:24:47- Police!- Ground floor's clear!

0:24:47 > 0:24:50One on the middle floor!

0:24:50 > 0:24:52- There's one on the middle! - One at the top!

0:24:52 > 0:24:55The speedy entry means officers catch their targets still in bed.

0:24:55 > 0:24:58- Drugs warrant. You can stay there... - There ain't no drugs in here.

0:24:58 > 0:25:01- You can stay there for the minute, all right?- All right.- Don't move!

0:25:01 > 0:25:05What I'm going to do, if we just get one of these sofas searched,

0:25:05 > 0:25:07and then we'll get him downstairs, OK?

0:25:17 > 0:25:20When they're happy the sofa doesn't hold any nasty surprises,

0:25:20 > 0:25:23the team move the man so they can start the search,

0:25:23 > 0:25:27but he's extremely unhappy about the situation.

0:25:27 > 0:25:30- Stop dragging me around.- Walk and sit down.- Yeah, I will walk down.

0:25:30 > 0:25:32- Go on, then.- Don't keep- BLEEP.

0:25:32 > 0:25:35- Why...why do I need to be cuffed? - BLEEP.

0:25:35 > 0:25:39- Just relax. You're going to have some handcuffs on you.- BLEEP, BLEEP.

0:25:39 > 0:25:42- What are you doing? Relax!- Why do I need to be cuffed?- Look at you.

0:25:42 > 0:25:45- Because you're doing this. - You're kicking off.

0:25:45 > 0:25:47All right, just relax.

0:25:47 > 0:25:50- You're actually taking the- BLEEP - out of me, aren't you?

0:25:50 > 0:25:52- We're not taking the- BLEEP. - Look.

0:25:52 > 0:25:55- Just sit down and relax. - Loosen that. I'm in the house.

0:25:55 > 0:25:57- We'll loosen them up in a minute. - What are you doing?

0:25:57 > 0:25:59- Look, you boys are- BLEEP- me off.

0:25:59 > 0:26:02- I'll knock you out. - Do you think, do you?

0:26:02 > 0:26:06You're not knocking anybody out. Just relax and sit there.

0:26:06 > 0:26:10We don't need all this, do we? It's not helping, is it? Just relax.

0:26:10 > 0:26:14The police start searching in the young man's bedroom.

0:26:15 > 0:26:19There's some drugs paraphernalia on the table, cannabis grinders.

0:26:20 > 0:26:22There's lots of silver foil about

0:26:22 > 0:26:24which is used for drugs wraps and things like that.

0:26:24 > 0:26:28That box which smells of cannabis was tucked in underneath there.

0:26:31 > 0:26:36In such a tight neighbourhood, word has spread quickly about the raid.

0:26:36 > 0:26:40Straight on Facebook, "Cops have raided," blah, blah, blah. That's what we're up against.

0:26:40 > 0:26:42We rely heavily on the community

0:26:42 > 0:26:45and generally the people around here are great.

0:26:45 > 0:26:49Unfortunately, sometimes we are one step behind.

0:26:49 > 0:26:54To inform the community about the raid, PCSO Kylie Stevens

0:26:54 > 0:26:56goes door to door on the estate,

0:26:56 > 0:26:59giving residents information about the operation.

0:26:59 > 0:27:02- That's just to let you know why we're there.- As if I didn't know!

0:27:02 > 0:27:05And encouraging them to report any problems.

0:27:05 > 0:27:08If there's any information you want to give us,

0:27:08 > 0:27:10all our contact details are on there.

0:27:10 > 0:27:13- All right?- Thank you very much. - Thank you. Bye.

0:27:13 > 0:27:15I've seen some of the kids grow up

0:27:15 > 0:27:18and have known the faces for quite some time.

0:27:18 > 0:27:22A few faces have turned up and, as the day gets later,

0:27:22 > 0:27:25I'm sure there will be a few more that will come to the address

0:27:25 > 0:27:28and go once they see the vans.

0:27:28 > 0:27:30One of Colin's officers taking photos for evidence

0:27:30 > 0:27:32updates him on what she's found.

0:27:32 > 0:27:36We've got loads of Rizlas, lighters, five mobiles,

0:27:36 > 0:27:40a wad of cash and, yeah, so just general paraphernalia.

0:27:40 > 0:27:43The officers also made a shocking discovery.

0:27:43 > 0:27:46A serrated hunting knife in a holster.

0:27:46 > 0:27:49We've got a very interesting looking weapon

0:27:49 > 0:27:52which has got an interesting serrated edge.

0:27:52 > 0:27:55- Oh, dear.- Yeah.- That's not nice. - And that was found in that holder.

0:27:55 > 0:27:59With their search complete, Colin calls the residents in for a chat.

0:27:59 > 0:28:03We've taken some photographs, all right? Of drug paraphernalia.

0:28:03 > 0:28:05A grinder in your room.

0:28:05 > 0:28:08Your tenancy, all right, you should not be smoking drugs, you should not

0:28:08 > 0:28:12have drugs on the premises, so it's relevant to the civil eviction case.

0:28:12 > 0:28:15The evidence they've found will help the police build the case

0:28:15 > 0:28:17to get the tenants evicted.

0:28:17 > 0:28:20We didn't find any specific drugs, et cetera.

0:28:20 > 0:28:23A lot of photographs of drugs paraphernalia

0:28:23 > 0:28:26which will go forward to the civil proceedings

0:28:26 > 0:28:28in terms of the eviction.

0:28:28 > 0:28:30Erm...and some weapons.

0:28:30 > 0:28:33We found some pretty, erm...

0:28:33 > 0:28:36pretty nasty knives in there.

0:28:36 > 0:28:40So, if nothing, we've taken those knives out of circulation.

0:28:40 > 0:28:43Faced with overwhelming evidence of antisocial behaviour,

0:28:43 > 0:28:46the tenants were evicted from the house,

0:28:46 > 0:28:50making life easier for all the other residents of the estate.

0:28:56 > 0:28:59Antisocial behaviour can take many forms.

0:28:59 > 0:29:02Whether it's shoplifters stealing from local businesses

0:29:02 > 0:29:04or people being drunk and disorderly in the street.

0:29:04 > 0:29:07This kind of behaviour affects the quality of life

0:29:07 > 0:29:09in communities everywhere.

0:29:10 > 0:29:12I've got a good question for you.

0:29:12 > 0:29:14Whoa, whoa! Don't get all aggressive.

0:29:15 > 0:29:19In Bath, neighbourhood teams work closely with city marshals

0:29:19 > 0:29:22and security staff to help them respond quickly to any incidents.

0:29:23 > 0:29:26Let's have that a minute. Oi!

0:29:26 > 0:29:27Now go away.

0:29:27 > 0:29:30A special radio system links them all together,

0:29:30 > 0:29:32meaning when there's a problem

0:29:32 > 0:29:35officers can be on the scene in minutes.

0:29:41 > 0:29:45PCSO Howie Wilton's just received a call about a suspected shoplifter

0:29:45 > 0:29:49who's run towards the river after stealing a speaker.

0:29:49 > 0:29:53We do have some footage of them on CCTV and they are monitoring.

0:29:53 > 0:29:55Security staff point out the suspect.

0:30:01 > 0:30:04Howie knows all the familiar faces on his beat.

0:30:04 > 0:30:06All right, James?

0:30:07 > 0:30:09'James is one of our nominal street drinkers

0:30:09 > 0:30:12'who likes to draw attention to himself all the time.'

0:30:12 > 0:30:15Street drinkers can cause a lot of problems for the police,

0:30:15 > 0:30:18who have to deal with their antisocial behaviour.

0:30:18 > 0:30:21Ahead, Howie spots his man.

0:30:21 > 0:30:24Was he the guy with the black jacket, the blue jeans,

0:30:24 > 0:30:26white trainers and fur-lined hood on?

0:30:26 > 0:30:28Right, negative.

0:30:28 > 0:30:31- WHISTLES - Come here, you!

0:30:31 > 0:30:35You match the description of a guy that's just been passed to us

0:30:35 > 0:30:38reference a theft of a speaker from Waitrose.

0:30:38 > 0:30:41- You got anything on you you shouldn't have?- No, I got nothing.

0:30:41 > 0:30:44PCSOs can't search people for stolen goods

0:30:44 > 0:30:47so Howie calls in backup from the neighbourhood team.

0:30:47 > 0:30:50I'm in company with the male now that's been described to us

0:30:50 > 0:30:53from the city marshals.

0:30:53 > 0:30:55He's going to need to be searched, unfortunately.

0:30:55 > 0:30:58- I haven't got nothing.- He's stating he's got nothing on him.

0:30:58 > 0:31:02The man matches the description of the shoplifter perfectly

0:31:02 > 0:31:05and he's wearing the same distinctive jacket caught earlier on camera.

0:31:05 > 0:31:08What's your full name, mate?

0:31:08 > 0:31:12But, before Howie can get started, the street drinker he passed earlier

0:31:12 > 0:31:14turns up in a disruptive mood.

0:31:14 > 0:31:17James, we're a bit busy, mate, at the moment so you need to

0:31:17 > 0:31:20- go and stand over there so I can speak to this gentleman.- Why?

0:31:20 > 0:31:24- Jay, I just found this jacket on the bench.- Sorry...- Happy days!

0:31:24 > 0:31:26Mark... James!

0:31:26 > 0:31:30Sorry, mate, I need to deal with him and you're not making things

0:31:30 > 0:31:33any easier at the moment. Just go and stand over there.

0:31:33 > 0:31:36With the men getting rowdier, Howie has to do his best

0:31:36 > 0:31:39to contain the situation and keep an eye on the suspect

0:31:39 > 0:31:41until officers can get to the scene.

0:31:41 > 0:31:44I'm asking you to wait here until you're searched.

0:31:44 > 0:31:47If you haven't done anything wrong, you've got nothing to worry about.

0:31:47 > 0:31:50- I'll search him for you, all right? - No, just go away.

0:31:50 > 0:31:53I'll search him because I've been with this guy all afternoon.

0:31:53 > 0:31:55I found this jacket on the bench.

0:31:55 > 0:31:58Mark, I've told you, it's nothing to do with the coat.

0:31:58 > 0:32:00He has got jack all on him.

0:32:00 > 0:32:03The man may claim he has just found this jacket

0:32:03 > 0:32:06but he's an exact match for the shoplifter.

0:32:07 > 0:32:11- I haven't done nothing wrong. - That's fine. We'll just follow you.

0:32:11 > 0:32:15As the men move off, Howie follows to keep the suspect in sight.

0:32:16 > 0:32:20- Look, Mark, if it hadn't been for - BLEEP- you would've waited with us,

0:32:20 > 0:32:23we would've got you searched and you could've walked away.

0:32:23 > 0:32:26He's trying to influence you. I can't search you, I don't want to.

0:32:26 > 0:32:29- That's a load of rubbish, that is. - Go away.- Did you hear that?

0:32:29 > 0:32:33- I'll take my clothes off.- You don't need to take your clothes off, mate.

0:32:33 > 0:32:35In a desperate bid to prove his innocence,

0:32:35 > 0:32:37the man starts doing his own strip search.

0:32:37 > 0:32:40Keep them on, otherwise you'll get done... Put it on!

0:32:40 > 0:32:43Finally, two neighbourhood police officers arrive

0:32:43 > 0:32:45to give Howie the backup he needs.

0:32:45 > 0:32:48A gentleman matching his description, white trainers,

0:32:48 > 0:32:51blue jeans, dark jacket, which he hasn't got on at the moment,

0:32:51 > 0:32:53was responsible for the theft of a...

0:32:53 > 0:32:56- As soon as I can find out... - He just pulled me up.

0:32:56 > 0:32:58- Are you the original informant for the theft?- Yeah.

0:32:58 > 0:33:01- Which one...? - It's him. The other one.

0:33:03 > 0:33:06- You've got CCTV for that? - The CCTV, yeah.- Right, OK.

0:33:07 > 0:33:10As the suspect has been caught on camera

0:33:10 > 0:33:12and identified by security staff,

0:33:12 > 0:33:16officers arrested the man on suspicion of theft.

0:33:18 > 0:33:21The security guard came from the store, he's identified the male

0:33:21 > 0:33:25as being responsible for the theft so he's now been arrested for it.

0:33:25 > 0:33:28Back at the station and confronted by overwhelming evidence,

0:33:28 > 0:33:31the man admitted stealing a speaker.

0:33:31 > 0:33:34He was given an official police caution

0:33:34 > 0:33:38and if he's caught shoplifting again, he will almost certainly be charged.

0:33:46 > 0:33:49Britain's countryside is famed for its peaceful fields

0:33:49 > 0:33:51and beautiful villages.

0:33:53 > 0:33:56But driving in the country is deceptively dangerous.

0:33:56 > 0:34:00More accidents happen on rural roads than on motorways,

0:34:00 > 0:34:03with around three people killed every day.

0:34:06 > 0:34:10Outside Bridgwater, neighbourhood teams have been working

0:34:10 > 0:34:13with residents fed up with drivers speeding through the village.

0:34:13 > 0:34:16PCSO Helen Whitehead checks up on the volunteers

0:34:16 > 0:34:19who take details of speeding cars.

0:34:19 > 0:34:21Hello. Nice to see you all.

0:34:21 > 0:34:24Repeat offenders are tracked down by the police

0:34:24 > 0:34:26and can face further action.

0:34:26 > 0:34:29You speak to the family of someone who has lost a loved one

0:34:29 > 0:34:31in a car accident,

0:34:31 > 0:34:34they will tell you they want their police doing traffic controls.

0:34:34 > 0:34:38Basically, it's the speed of the traffic through the village.

0:34:38 > 0:34:41This corner is dreadful.

0:34:42 > 0:34:46Speeding through little villages ruins people's quality of life

0:34:46 > 0:34:48and can be very dangerous.

0:34:49 > 0:34:52The idea is that we're trying to stop people getting killed

0:34:52 > 0:34:55in the village because of the speed.

0:34:55 > 0:34:58This corner, they actually ride across the middle of it.

0:34:58 > 0:35:01They don't stay one side of the road - lorries in particular.

0:35:01 > 0:35:04So that's basically why we do it.

0:35:04 > 0:35:0736 miles away in Bath,

0:35:07 > 0:35:12the police are also stepping up their fight against speeding drivers.

0:35:12 > 0:35:16Neighbourhood teams are training to use the latest hi-tech kit...

0:35:16 > 0:35:18This is the ultralight 2020 device...

0:35:18 > 0:35:23.. preparing for a blitz on drivers who blatantly break the speed limit.

0:35:23 > 0:35:26It comes out of here, locks on to something

0:35:26 > 0:35:29then shoots back into this one and it calculates the speed.

0:35:29 > 0:35:32Time to test the new kit on the streets.

0:35:32 > 0:35:35If you press the button on the right-hand side, that's your speed.

0:35:35 > 0:35:38- There's a 30mph speed limit up there.- Yeah.

0:35:38 > 0:35:39If you had to ping off that,

0:35:39 > 0:35:42it will say it's about 89 metres away or something.

0:35:42 > 0:35:45Sergeant Will Stevens explains the operation to the public.

0:35:45 > 0:35:48The more people have got the training,

0:35:48 > 0:35:49the more we can cascade it out.

0:35:49 > 0:35:51Then we can start dealing with people

0:35:51 > 0:35:54for stuff that they do wrong.

0:35:54 > 0:35:55With everyone trained up,

0:35:55 > 0:36:00Will's team head over to Lansdowne Lane on the outskirts of Bath.

0:36:00 > 0:36:03The road is a well-known accident blackspot

0:36:03 > 0:36:06and the steep slope makes it easy to speed.

0:36:06 > 0:36:0733.

0:36:07 > 0:36:11Just to make you aware that it is a 20 zone.

0:36:11 > 0:36:14It is residential, there is a school down there.

0:36:14 > 0:36:16If we can reduce people's speed

0:36:16 > 0:36:18and make them safer drivers

0:36:18 > 0:36:22by giving them suitable advice and they heed that advice then it works.

0:36:22 > 0:36:27- Anyone going too fast...- 25. - ..is given a talking-to.

0:36:30 > 0:36:33But it's not just speeding that kills people.

0:36:33 > 0:36:35Feelings are running high in the area

0:36:35 > 0:36:37since a terrible crash earlier this year.

0:36:38 > 0:36:40It was obviously very tragic.

0:36:40 > 0:36:42A toddler from the local area was killed,

0:36:42 > 0:36:45along with three people from Wales.

0:36:45 > 0:36:49A 32-tonne truck driving down Lansdowne Lane collided

0:36:49 > 0:36:53with cars and pedestrians just metres from the local school.

0:36:53 > 0:36:56Really, for us, this is what neighbourhood teams do.

0:36:56 > 0:36:59Listen to the concerns of the community and we try

0:36:59 > 0:37:00and go out and address them

0:37:00 > 0:37:05and try and prevent that sort of thing from happening again.

0:37:05 > 0:37:08Wide loads like lorries are banned on the narrow, steep road.

0:37:08 > 0:37:12Obviously, the wider a vehicle is, the chances are the heavier it is

0:37:12 > 0:37:16and, therefore, the more risky it will be on this very steep hill.

0:37:16 > 0:37:21Heavy vehicles are more likely to lose control driving down the hill.

0:37:21 > 0:37:24If you contravene the six foot widths, you can,

0:37:24 > 0:37:26potentially, get a 50 quid ticket.

0:37:26 > 0:37:29Did my colleague explain about what happened with the accident?

0:37:29 > 0:37:31I know all about that accident.

0:37:31 > 0:37:34OK, so it's pretty horrendous and obviously we're trying

0:37:34 > 0:37:36to prevent bigger vehicles using the road again.

0:37:36 > 0:37:38- Yes.- All right?- Yes.

0:37:38 > 0:37:42This time, the lorry driver is let off with a warning not to use

0:37:42 > 0:37:43the route again.

0:37:43 > 0:37:45Just spin the vehicle around up here

0:37:45 > 0:37:47and head back down because we don't want to obviously

0:37:47 > 0:37:49contravene both width limits, so spin it around.

0:37:49 > 0:37:52All right, sir? Thanks for your time.

0:37:52 > 0:37:55- Will is happy with how the operation is going.- All right, sir.

0:37:55 > 0:37:57Safe journey and keep your seatbelt on. Thank you.

0:37:57 > 0:38:00And the heavy police presence is having a noticeable

0:38:00 > 0:38:04effect on how people are driving through this small community.

0:38:04 > 0:38:07People have seen that we are out and about and they've slowed down.

0:38:07 > 0:38:10Hopefully, it will be the first of one or two more operations

0:38:10 > 0:38:13in future where we can spread the message a bit further.

0:38:25 > 0:38:28As well as catching criminals, a vital part of neighbourhood

0:38:28 > 0:38:30policing is looking after people in the community.

0:38:30 > 0:38:31HE GROANS

0:38:31 > 0:38:33Pull yourself up, that's it. Well done!

0:38:33 > 0:38:35And reaching out to the public.

0:38:35 > 0:38:38Ah, Jas, go on! Put it on.

0:38:38 > 0:38:41All across Somerset, people interested in joining the police

0:38:41 > 0:38:44and seeing what life on the beat really involves can shadow

0:38:44 > 0:38:45an officer for the day.

0:38:45 > 0:38:48- Are you nervous at all? - A little bit.- A little bit?

0:38:48 > 0:38:51In Weston-super-Mare, 18-year-old Jasmine will be heading out

0:38:51 > 0:38:55with Wayne Hughes who has been on the force for over 20 years.

0:38:55 > 0:38:57- We'll go along the seafront.- Yes.

0:38:57 > 0:39:01And we will do our first call of the day.

0:39:01 > 0:39:04Wayne's beat covers the town centre and he regularly

0:39:04 > 0:39:07calls in on vulnerable people he knows need support.

0:39:07 > 0:39:11Today, he is visiting John, a recovering alcoholic.

0:39:11 > 0:39:12Hello, John.

0:39:12 > 0:39:16The reason why I came to see you is to make sure you're OK.

0:39:16 > 0:39:18- This is Jasmine.- Nice to meet you. - Nice to meet you.

0:39:18 > 0:39:21Wayne has been checking in on John for months

0:39:21 > 0:39:23and hopes his support can help John stay sober.

0:39:23 > 0:39:26Have you got the shakes now because you had the shakes yesterday?

0:39:26 > 0:39:27The tremors.

0:39:31 > 0:39:33When was the last time you had a drop to drink?

0:39:34 > 0:39:35About two days ago?

0:39:35 > 0:39:37OK and how are you feeling in yourself?

0:39:39 > 0:39:41OK. Have you got any money?

0:39:43 > 0:39:45Right, is there anyone who can help you out for money?

0:39:48 > 0:39:49Have you ever tried the food bank?

0:39:49 > 0:39:53Visiting vulnerable people like John is a critical part of good

0:39:53 > 0:39:54neighbourhood policing.

0:39:54 > 0:39:56OK, bud! You go steady.

0:39:57 > 0:39:58Sorry?

0:40:02 > 0:40:05No worries. OK. All right. All the best.

0:40:05 > 0:40:09Sad to see, like, people in that situation.

0:40:09 > 0:40:12But it's nice to see officers like Wayne actually

0:40:12 > 0:40:15spending the time to go and check that he's all right

0:40:15 > 0:40:18and check he's getting, like, his rehabilitation.

0:40:18 > 0:40:21I thought police would be arresting thieves or something like that.

0:40:21 > 0:40:26I didn't realise they'd actually be helping people with addictions.

0:40:26 > 0:40:27It's sad, isn't it?

0:40:27 > 0:40:29- And he isn't a bad bloke, is he? - No, he's nice.

0:40:32 > 0:40:36It's a busy Thursday night and after 27 years on the force,

0:40:36 > 0:40:40Wayne is quick to spot any bad behaviour.

0:40:40 > 0:40:44Right, what gives you the right, then, to cycle against the traffic?

0:40:44 > 0:40:48I don't believe you've cycled down the road in front of a police van.

0:40:48 > 0:40:50It couldn't be any bigger, could it, or brighter?

0:40:50 > 0:40:54I don't want to have to come one day to an accident involving you

0:40:54 > 0:40:57because you were cycling the wrong way down the road. All right?

0:40:57 > 0:41:00- Yeah.- Have to scrape you off the road surface. All right?

0:41:00 > 0:41:03- And it does happen, OK?- Yeah. - You only get one life.

0:41:03 > 0:41:05Look after it, all right? OK.

0:41:05 > 0:41:07The teenagers head off again.

0:41:07 > 0:41:09This time, the right way down the road.

0:41:11 > 0:41:15- Do you know 'em?- No.- Sure? - Yeah, I don't know them.

0:41:16 > 0:41:20Just five minutes later, Wayne and Jasmine are stopped again

0:41:20 > 0:41:24after being flagged down by the victim of a road rage incident.

0:41:24 > 0:41:28- Right, so any damage to your vehicle or injury to yourself?- No.- No.

0:41:28 > 0:41:30A bit shook up, that's all I was.

0:41:30 > 0:41:32- What type of car was it, do you know?- I don't know.

0:41:32 > 0:41:34It looked like a convertible, but...

0:41:34 > 0:41:38Two men abused the delivery driver after he asked them

0:41:38 > 0:41:39to move their car.

0:41:39 > 0:41:41I could see he was very aggressive

0:41:41 > 0:41:44so I went to get back in the van, closed the door and, with that,

0:41:44 > 0:41:48he ripped the door open, grabbed the keys, threw them up the road and...

0:41:48 > 0:41:50And got really threatening with me.

0:41:51 > 0:41:56As they sped off, he managed to write their number plate down on his hand.

0:41:56 > 0:41:59They were on something, though. You could tell they were high.

0:41:59 > 0:42:01- Right.- You know, very, very high. - What makes you say that?

0:42:01 > 0:42:05It was his manner. Especially the guy that got out of the car.

0:42:05 > 0:42:08- Could you smell any alcohol on their breath?- No, I didn't get that...

0:42:08 > 0:42:11- No. I was thinking more drugs related...- Right.

0:42:11 > 0:42:13..but he was really high. He was not on this planet.

0:42:13 > 0:42:17Wayne takes the driver's details and promises to investigate.

0:42:17 > 0:42:20- All right?- Thank you, Wayne. - And I'll ring you tomorrow.

0:42:20 > 0:42:22- Right, take care. - All right? Take care.

0:42:22 > 0:42:25Wayne tracked down the road rage motorists,

0:42:25 > 0:42:28but the delivery driver didn't want to press charges.

0:42:30 > 0:42:33It's 10pm and Jasmine's ride-along is coming to an end.

0:42:33 > 0:42:35Would you want to do this in the next couple of years?

0:42:35 > 0:42:39Yes, I've always wanted to do a job that could, like, make a difference.

0:42:39 > 0:42:41And seeing what you did, not just, like, arresting people,

0:42:41 > 0:42:44but helping people in the local community.

0:42:49 > 0:42:52Seeing young people keen to join the police

0:42:52 > 0:42:55and help serve their communities is great.

0:42:55 > 0:42:57Neighbourhood teams work hard to build strong relationships

0:42:57 > 0:42:59with the people they serve

0:42:59 > 0:43:02and couldn't do their jobs without the public helping them.