0:00:03 > 0:00:06The friendly, caring bobby pounding the beat has always been
0:00:06 > 0:00:09the hallmark of British policing...
0:00:09 > 0:00:11Fantastic. The pleasure's been all mine, my friend.
0:00:11 > 0:00:13..and has even been immortalised on film
0:00:13 > 0:00:15by the fictional Dixon Of Dock Green.
0:00:15 > 0:00:16Good evening, all.
0:00:16 > 0:00:18SIREN WAILS
0:00:18 > 0:00:22Today's neighbourhood police teams continue that tradition,
0:00:22 > 0:00:25but also tackle the root causes of crime head-on...
0:00:25 > 0:00:28SMASHING ..by targeting known hot spots...
0:00:28 > 0:00:29Unlucky.
0:00:29 > 0:00:32..stamping down on antisocial behaviour...
0:00:32 > 0:00:34I'm arresting you for a public order offence.
0:00:34 > 0:00:36..and waging war on illegal drugs.
0:00:36 > 0:00:38I can smell cannabis already.
0:00:38 > 0:00:40On this new series of Neighbourhood Blues,
0:00:40 > 0:00:43we follow the police men and women of Somerset,
0:00:43 > 0:00:47as they continue their quest to make our streets a safer place.
0:01:02 > 0:01:03Coming up...
0:01:03 > 0:01:07A shocking, unprovoked attack is caught on CCTV.
0:01:07 > 0:01:09I saw him run towards him. Yeah.
0:01:09 > 0:01:13And the guy's... I didn't actually see it go in. OK.
0:01:13 > 0:01:18The neighbourhood team go undercover to catch drug abusers by surprise.
0:01:18 > 0:01:21He's running. He's running. He's heading towards the train station on
0:01:21 > 0:01:23Redgate Street. He's running.
0:01:23 > 0:01:25And the sorrowful drunk...
0:01:25 > 0:01:27I'm sorry, mate. I'm begging you, mate.
0:01:27 > 0:01:30..is hacked off about his new living quarters.
0:01:30 > 0:01:32BLEEP! Calm down.
0:01:32 > 0:01:35Stand up. BLEEP! Stand up.
0:01:39 > 0:01:43Serious unprovoked assaults are rare, thank goodness,
0:01:43 > 0:01:47but whenever one does take place, it can shock the whole community.
0:01:47 > 0:01:49So, it's vital the neighbourhood police are seen
0:01:49 > 0:01:52to deal with them quickly and effectively
0:01:52 > 0:01:55to keep a lid on people's fear of violence.
0:01:57 > 0:02:01In Weston-super-Mare, an emergency call has come in.
0:02:02 > 0:02:04Jon Phippen is responding.
0:02:04 > 0:02:08Someone has been the victim of a senseless and violent assault.
0:02:10 > 0:02:12The attack happened outside an office
0:02:12 > 0:02:15and the building CCTV cameras
0:02:15 > 0:02:19have recorded the whole shocking incident.
0:02:19 > 0:02:21The ambulance is on the way, bud, all right?
0:02:23 > 0:02:26The youth comes out of the front door for a cigarette.
0:02:26 > 0:02:30He lights up and then walks around to the side of the building.
0:02:31 > 0:02:34While innocently enjoying his smoke,
0:02:34 > 0:02:38the CCTV camera back at the front picks up a car
0:02:38 > 0:02:40stopped on the road outside.
0:02:41 > 0:02:45A man wearing a hoodie suddenly jumps out of the car
0:02:45 > 0:02:50and leaps over the wall before, for some reason, returning to his car.
0:02:51 > 0:02:54The lad with a cigarette is still minding his own business,
0:02:54 > 0:02:57making the most of his break.
0:02:57 > 0:03:01When suddenly, his world changes.
0:03:01 > 0:03:04The man in the hoodie runs back to the building and makes a beeline for
0:03:04 > 0:03:06his prey.
0:03:06 > 0:03:09He chases the youth round to the car park
0:03:09 > 0:03:12where he brings him to the ground and then starts hitting him.
0:03:14 > 0:03:16The lad tries to defend himself,
0:03:16 > 0:03:20but his attacker is too strong and brings him down again.
0:03:20 > 0:03:23With the victim now defenceless,
0:03:23 > 0:03:26it appears the assailant has got something to say to him
0:03:26 > 0:03:31while jabbing his back with what turned out to be some scissors,
0:03:31 > 0:03:34before he casually walks off.
0:03:34 > 0:03:37As the man leaves, he is joined by a woman,
0:03:37 > 0:03:40she appears to be the driver of the car.
0:03:42 > 0:03:44Office staff who witnessed the attack
0:03:44 > 0:03:46quickly come to the lad's aid.
0:03:47 > 0:03:49Were you here when it happened, were you?
0:03:49 > 0:03:53We were in the office, we looked at the CCTV and could see something.
0:03:53 > 0:03:55So, we came straight out,
0:03:55 > 0:03:58he was just going up that little path there
0:03:58 > 0:04:00and I said, "What's going on?"
0:04:00 > 0:04:02And he turned to talk to us, he had the scissors.
0:04:02 > 0:04:04He was trying to hide them up his sleeve. OK.
0:04:04 > 0:04:08Realising the attacker had scissors makes the whole incident
0:04:08 > 0:04:12even more horrifying, as they can be as dangerous as a knife.
0:04:14 > 0:04:17For the log, the male's been stabbed with scissors.
0:04:19 > 0:04:24The air ambulance has been called in and paramedics are now at the scene,
0:04:24 > 0:04:29but why has such a mindless attack happened in broad daylight?
0:04:29 > 0:04:32Any idea what it's about? They were stopped at the lights
0:04:32 > 0:04:36and the guy sticking fingers and BLEEP smiling. So, BLEEP reacted
0:04:36 > 0:04:37and went like that too.
0:04:37 > 0:04:40And with that, he jumped out of the car and chased him. All right.
0:04:40 > 0:04:42So, did you see the stabbing itself?
0:04:42 > 0:04:44I saw him run towards him. Yeah.
0:04:44 > 0:04:46And the guy's...
0:04:46 > 0:04:49I didn't actually see it go in. OK. And then he...
0:04:49 > 0:04:54The attacker's car caught on CCTV is a vital clue.
0:04:54 > 0:04:56Did you see the car that left?
0:04:56 > 0:04:59I didn't see the reg, but it's a grey Volkswagen Beetle.
0:04:59 > 0:05:03Grey, was it? Yeah. They were all saying it was blue.
0:05:03 > 0:05:06It looked grey/blue. Was it? It looked grey to me. OK.
0:05:06 > 0:05:08It's the index I need. Yeah.
0:05:08 > 0:05:11With no registration number at this stage,
0:05:11 > 0:05:16it is going to be difficult to track down the grey/blue VW.
0:05:16 > 0:05:20So, Jon's next thought is to see if CCTV picked it up.
0:05:20 > 0:05:23Yeah, can you ask if they've got view of BLEEP Street
0:05:23 > 0:05:24with any of their cameras?
0:05:24 > 0:05:27And if so, is there a new shaped, blue VW Beetle about,
0:05:27 > 0:05:30potentially three up - two males and one female?
0:05:30 > 0:05:33One thing that is agreed about the Beetle is
0:05:33 > 0:05:35that it's a convertible.
0:05:35 > 0:05:38And there aren't many of those in Weston.
0:05:38 > 0:05:40We've got to know we've got scant details,
0:05:40 > 0:05:43but apparently, it's a dark, dark navy blue...
0:05:44 > 0:05:46So there shouldn't be too many.
0:05:48 > 0:05:53We are quite away from being able to find out who our offender is,
0:05:53 > 0:05:55but there are checks going on,
0:05:55 > 0:05:58so hopefully, we can come up with an index.
0:05:58 > 0:06:04Finding the car will, with any luck, lead Jon straight to the suspect.
0:06:05 > 0:06:11Thankfully, the victim's condition isn't critical, but he is in shock.
0:06:11 > 0:06:13Obviously, we don't want someone as violent as that
0:06:13 > 0:06:16walking about, so the sooner we can trace the vehicle
0:06:16 > 0:06:19and find out who he might be, the sooner we can get him into custody.
0:06:19 > 0:06:21After being checked out by the paramedics,
0:06:21 > 0:06:24it's apparent the lad has had a lucky escape.
0:06:24 > 0:06:26What has he got injury-wise? Is he just...
0:06:31 > 0:06:33The puncture wound is not too deep, though?
0:06:35 > 0:06:37That's good.
0:06:37 > 0:06:39Appears our...
0:06:39 > 0:06:42victim has got a small puncture wound to the back.
0:06:42 > 0:06:44Doesn't look like the scissors have gone in too deep.
0:06:44 > 0:06:46I think the bigger concern is where he's banged his head
0:06:46 > 0:06:48when he's gone to the ground.
0:06:48 > 0:06:51Obviously, he is with the ambulance, so he's with the right people.
0:06:52 > 0:06:55Suddenly, Jon gets a call.
0:06:55 > 0:07:00CCTV picked up a vehicle that might possibly be our vehicle.
0:07:00 > 0:07:03So, we're just going to go off and make that inquiry now.
0:07:03 > 0:07:07Later, we will discover whether the inquiry leads to the suspect.
0:07:14 > 0:07:17Getting to grips with complaints about illegal drugs is
0:07:17 > 0:07:20one of the neighbourhood police's most pressing concerns,
0:07:20 > 0:07:25particularly because as so many other crimes are connected to drugs.
0:07:25 > 0:07:26It causes lots of problems.
0:07:26 > 0:07:29Yeah, you've got the people stealing for the money.
0:07:29 > 0:07:33You've got the actions that people do under the influence of drugs.
0:07:33 > 0:07:34So, it just brings down everything.
0:07:34 > 0:07:37If it has consequences on other people, which it does,
0:07:37 > 0:07:39it's not the right thing.
0:07:39 > 0:07:41The neighbourhood team in Bridgwater are doing whatever
0:07:41 > 0:07:45they can to take out the dealers and users.
0:07:45 > 0:07:49The neighbourhood officers are really focusing on those issues,
0:07:49 > 0:07:51if you like, that keep coming back.
0:07:51 > 0:07:52And their focus is around
0:07:52 > 0:07:55preventing issues from occurring in the first place.
0:07:55 > 0:07:58So, they are looking at that preventative strategy
0:07:58 > 0:08:02and dealing with problems in the medium to long term.
0:08:02 > 0:08:06Today, Andy's team are running an operation to clamp down on people
0:08:06 > 0:08:12openly buying and selling illegal drugs on Bridgwater's streets.
0:08:12 > 0:08:16Rachel Aston is briefing officers on today's plan of action.
0:08:16 > 0:08:19Today is going to mainly be about intel gathering.
0:08:19 > 0:08:22We've got some local people complaining about drug dealing
0:08:22 > 0:08:26in the area and the areas of dealing will be around the train station.
0:08:26 > 0:08:30We know they are using the trains to come to and from Bridgwater.
0:08:30 > 0:08:32The station is not the only concern.
0:08:32 > 0:08:38..and Sydenham have lots of needles being found by staff members
0:08:38 > 0:08:42from the school, lots of children are accessing that area as well.
0:08:42 > 0:08:44So pay particularly close attention to that.
0:08:44 > 0:08:47Uniforms have been left behind today.
0:08:47 > 0:08:50Being in civvies means the cops can go unnoticed
0:08:50 > 0:08:53and take offenders off their guard.
0:08:53 > 0:08:56Rachel and Jen Atkinson are in an unmarked car
0:08:56 > 0:08:58that also won't draw attention.
0:08:58 > 0:09:02We know the faces of the people, but unfortunately, they also know us.
0:09:02 > 0:09:05So, we're staying very much in the plain car,
0:09:05 > 0:09:07going around the areas that we know the dealers are coming from
0:09:07 > 0:09:09or they're likely to be doing the deals in.
0:09:09 > 0:09:13And we'll be acting with CCTV as a bit of a spotter car
0:09:13 > 0:09:16and then directing people to the places they need to go,
0:09:16 > 0:09:20and hopefully, getting the deals and the naughty people at the time.
0:09:21 > 0:09:24Collette Ranson and Kev Curd are going to patrol
0:09:24 > 0:09:26around the railway station.
0:09:28 > 0:09:34PCSO Jo Farrow is observing from the council CCTV control room
0:09:34 > 0:09:38and she will relay the movements of people on the street to Rachel
0:09:38 > 0:09:39and Jen in the car.
0:09:43 > 0:09:45We've got these...three men and they've just walked all the way
0:09:45 > 0:09:49from West Street all the way through the town. Acting quite suspiciously.
0:09:49 > 0:09:52They are just hovering around. It looks like they're waiting
0:09:52 > 0:09:56for somebody at the moment, but two of them are disappearing off
0:09:56 > 0:09:58towards The Church Street direction.
0:09:58 > 0:10:00I'm going to keep an eye on them.
0:10:00 > 0:10:04Within moments, Jo is back in contact with Rachel and Jen.
0:10:04 > 0:10:06She has seen someone else acting strangely.
0:10:09 > 0:10:13That's no... We just happen to be at the end,
0:10:13 > 0:10:15so we will float around and see
0:10:15 > 0:10:16if he pops out anywhere.
0:10:16 > 0:10:20Nothing wrong with walking funny, unless it is
0:10:20 > 0:10:24because they've got drugs concealed between their butt cheeks,
0:10:24 > 0:10:27something that has been found to be going on here.
0:10:27 > 0:10:30She believes he might have drugs plugged at the moment
0:10:30 > 0:10:33because he is walking quite uncomfortably, shall we say.
0:10:33 > 0:10:37Having drugs plugged is a rather unpleasant way to hide drugs
0:10:37 > 0:10:39when travelling around.
0:10:39 > 0:10:44We use it to refer to drug dealers or runners that will conceal
0:10:44 > 0:10:49the drugs anywhere they can, usually up their backsides.
0:10:49 > 0:10:52Because then when we search them, we can't find anything on them.
0:10:55 > 0:10:57Whereabouts are you?
0:10:57 > 0:11:00Jen's just had a call from one of her plainclothed colleagues.
0:11:00 > 0:11:03SHE MUMBLES
0:11:03 > 0:11:06..the address on the actual estate that we are interested in,
0:11:06 > 0:11:09so we're just going to head over there at the moment.
0:11:09 > 0:11:12We don't know exactly what's going on, but they sounded quite
0:11:12 > 0:11:15rushed with it, so I'm assuming they've got someone stopped.
0:11:15 > 0:11:19Uniformed officers backing up the team chased two lads.
0:11:19 > 0:11:23One has been caught, but the other has managed to get away.
0:11:23 > 0:11:25Rachel and Jen go after him.
0:11:29 > 0:11:32Almost straightaway, they spot a lad in a blue jacket.
0:11:32 > 0:11:35He's running. He's running.
0:11:35 > 0:11:38He's heading toward the train station, Redgate Street and running.
0:11:38 > 0:11:42They believe he sold drugs to the lad who has been being detained.
0:11:43 > 0:11:44Where is he now?
0:11:50 > 0:11:52If the seller is from out of town,
0:11:52 > 0:11:55it is likely he will make his getaway by train.
0:11:55 > 0:12:01It might've been that he scooted down the alley.
0:12:01 > 0:12:03OVER RADIO: 'So unless he comes over the bridge,
0:12:03 > 0:12:04'we are not going to see him.'
0:12:06 > 0:12:08Yeah, we just saw him on Redgate Street
0:12:08 > 0:12:10and as soon as he clocked us, he started running.
0:12:10 > 0:12:12So we thought he might come over the foot bridge,
0:12:12 > 0:12:15but if you've not seen him, he's obviously circled back on himself.
0:12:17 > 0:12:19Either way, he has disappeared,
0:12:19 > 0:12:24so Rachel and Jen head back to where the other suspect is being detained.
0:12:27 > 0:12:31Kev gives a rundown on what's just happened.
0:12:31 > 0:12:34We identified ourselves as police officers because this lad
0:12:34 > 0:12:36and another lad have climbed over a school fence.
0:12:36 > 0:12:38This lad has then decided to run off,
0:12:38 > 0:12:40dropped his rucksack in the lane.
0:12:40 > 0:12:43I've then just given chase on foot to here,
0:12:43 > 0:12:46where he has decided to become a bit uncooperative
0:12:46 > 0:12:49and fought with me in the middle of the road.
0:12:51 > 0:12:54Just a couple of scrapes to my knuckles,
0:12:54 > 0:12:56but nothing major.
0:12:56 > 0:12:58The desperate suspect threw whatever
0:12:58 > 0:13:00he was carrying down a drain.
0:13:00 > 0:13:03As he sort of stopped running, he's crouched over that drain
0:13:03 > 0:13:06and turned to face me and dropped something down through.
0:13:06 > 0:13:10He said it was a Spice bag, bag of Spice.
0:13:10 > 0:13:14Luckily, whatever it was hasn't gone far.
0:13:14 > 0:13:16They've just had a look down there
0:13:16 > 0:13:18and he is telling us it's Spice, which is a legal high,
0:13:18 > 0:13:22but Herbal Haze has been found down the drain.
0:13:22 > 0:13:23Wow.
0:13:23 > 0:13:27A mixture of possibly cannabis and legal high.
0:13:27 > 0:13:31Blueberry-smelling cannabis, at the moment, is what we've got, I think.
0:13:31 > 0:13:35These substances, known as synthetic cannabis, are a mix of herbs
0:13:35 > 0:13:37and man-made chemicals often flavoured.
0:13:37 > 0:13:42But they can be stronger and more addictive than cannabis.
0:13:42 > 0:13:44And that's not all that went down the drain.
0:13:44 > 0:13:48A substance inside a piece of foil has also been found.
0:13:48 > 0:13:50You'll get it tested, won't you?
0:13:50 > 0:13:52It's something, a fairly small amount.
0:13:52 > 0:13:55Jen has got a good idea of what it is.
0:13:55 > 0:13:57He's trying to say it's a legal high,
0:13:57 > 0:13:59but the way it is wrapped up inside the packet,
0:13:59 > 0:14:02we are pretty sure it's going to come back as heroin.
0:14:02 > 0:14:04So, he will get interviewed later on.
0:14:04 > 0:14:07The drugs will have to go for testing, but good start.
0:14:07 > 0:14:10With the suspect now off to custody,
0:14:10 > 0:14:12back at his desk,
0:14:12 > 0:14:16Kev takes a closer look at what's inside the foil wrap.
0:14:16 > 0:14:21A brown powder. There's a possibility it's going to be heroin.
0:14:21 > 0:14:24A small amount just there inside the foil,
0:14:24 > 0:14:27which he has had concealed inside his legal high.
0:14:29 > 0:14:30So, he may need to be further arrested
0:14:30 > 0:14:33for possession of a Class A substance.
0:14:33 > 0:14:34And he will be interviewed
0:14:34 > 0:14:37and that will be tested following his interview.
0:14:37 > 0:14:41After questioning, it was discovered that the drug user was
0:14:41 > 0:14:45wanted in relation to two other offences and is currently
0:14:45 > 0:14:49on bail pending confirmation of the substance found in the foil.
0:14:51 > 0:14:52This day has been really successful.
0:14:52 > 0:14:56We've gained a lot of intelligence today just from being out
0:14:56 > 0:15:00on the street in plain clothes, as well as having officers in our CCTV.
0:15:00 > 0:15:02So, yeah, really positive day today.
0:15:09 > 0:15:11Earlier in Weston-super-Mare,
0:15:11 > 0:15:14Jon Phippen was responding to an unprovoked attack.
0:15:16 > 0:15:20A youth standing outside a building was attacked by a stranger
0:15:20 > 0:15:21out of the blue.
0:15:23 > 0:15:27He chased the youth, brought him to the ground and started punching him
0:15:27 > 0:15:30before getting away in a blue VW Beetle convertible.
0:15:31 > 0:15:35In the fight, the victim received a stab wound from a pair
0:15:35 > 0:15:39of scissors, but thankfully, he wasn't seriously injured.
0:15:40 > 0:15:44From CCTV footage and witness accounts,
0:15:44 > 0:15:47police have a description of the attacker and his car,
0:15:47 > 0:15:51but unfortunately, not the registration number.
0:15:51 > 0:15:55Now, all of Weston's neighbourhood team are on the hunt
0:15:55 > 0:15:56for the vehicle.
0:15:56 > 0:16:00With only three dark blue VW Beetle convertibles registered
0:16:00 > 0:16:01in Weston-super-Mare,
0:16:01 > 0:16:06it should hopefully just be a process of elimination.
0:16:06 > 0:16:09Sharp-eyed Jon Phippen has just spotted one of them.
0:16:09 > 0:16:12Ooh, ooh, there's one at the back. Is there?
0:16:12 > 0:16:15We need to get that way. Yeah.
0:16:16 > 0:16:19If the this Beetle doesn't lead to the attacker,
0:16:19 > 0:16:23at least there are only two other ones to investigate.
0:16:27 > 0:16:29Can someone do some checks?
0:16:29 > 0:16:32See if this vehicle is known to us or anything.
0:16:32 > 0:16:34Yeah, that's needed, thank you.
0:16:34 > 0:16:37Because the assault on the youth was so random,
0:16:37 > 0:16:40they need to find the suspect as soon as possible.
0:16:40 > 0:16:45For update information, my colleague is going in.
0:16:45 > 0:16:48You've got CCTV covering the service area where the vehicle is parked.
0:16:48 > 0:16:49The worry for us is, you know,
0:16:49 > 0:16:52has this person got mental health issues
0:16:52 > 0:16:55or are they just someone who's just going to go around
0:16:55 > 0:16:56randomly stabbing people?
0:16:56 > 0:16:58You know, we just don't want those people around town, really.
0:16:58 > 0:17:02After checking the store's CCTV footage,
0:17:02 > 0:17:05it's discovered this Beetle belongs to an elderly couple.
0:17:05 > 0:17:09Weston's two other blue soft top Beetles were also eliminated
0:17:09 > 0:17:11from the inquiry.
0:17:11 > 0:17:16So, over the next few days, police widen their search.
0:17:16 > 0:17:19And with the help of hundreds of CCTV cameras,
0:17:19 > 0:17:2325 miles away in Bristol, they find the car
0:17:23 > 0:17:26and the man they've been hunting for.
0:17:26 > 0:17:29We've managed to get a male in custody.
0:17:29 > 0:17:32And through using all of our resources
0:17:32 > 0:17:35and partner agencies like North Somerset Council
0:17:35 > 0:17:37and their CCTV system
0:17:37 > 0:17:40as well as the ANPR cameras, we were able to trace the vehicle.
0:17:44 > 0:17:48Checks against that vehicle have shown the female owner.
0:17:48 > 0:17:52And checks on our intelligence system have shown her boyfriend
0:17:52 > 0:17:53to be the offender.
0:17:55 > 0:17:58It has sent shocks through the community.
0:17:58 > 0:18:01From a reassurance point of view, it's great that, you know,
0:18:01 > 0:18:03from what we had on the night, which was very little
0:18:03 > 0:18:06in terms of a suspect, so actually through the work we've done
0:18:06 > 0:18:08with our agencies and colleagues and detectives,
0:18:08 > 0:18:09actually lead to an arrest.
0:18:09 > 0:18:11So, it is absolutely fantastic
0:18:11 > 0:18:13and now all we want is a good result at court.
0:18:14 > 0:18:19Despite all the detective work, witnesses were not able to
0:18:19 > 0:18:21pick out the suspect in an identity parade.
0:18:21 > 0:18:25And with no weapon or DNA ever found,
0:18:25 > 0:18:29the decision to go ahead with the prosecution was dropped by the CPS.
0:18:37 > 0:18:40Still to come on Neighbourhood Blues...
0:18:40 > 0:18:44A store manager is threatened after a tussle with an irate customer.
0:18:44 > 0:18:46As he was leaving, got his camera out, tried filming me,
0:18:46 > 0:18:49told me he was going to get all his mates to pull up outside
0:18:49 > 0:18:51and they were going to wait for me.
0:18:51 > 0:18:54And a woman is the victim of daylight robbery.
0:18:54 > 0:18:56"Don't scream, I'm taking your handbag."
0:18:56 > 0:18:59And by the time that's registered and you've actually turned around,
0:18:59 > 0:19:02he was actually out there and running up the step.
0:19:08 > 0:19:11It's fair to say that youth and fashion go hand-in-hand,
0:19:11 > 0:19:14especially urban fashion.
0:19:14 > 0:19:16In Weston-super-Mare,
0:19:16 > 0:19:19the latest must-have fashion accessory
0:19:19 > 0:19:21is the man bag.
0:19:21 > 0:19:24Working the streets, neighbourhood cops get to know all
0:19:24 > 0:19:25the latest trends.
0:19:28 > 0:19:32This morning, Russ Millier is responding to a call.
0:19:32 > 0:19:34Two fashion-conscious youths,
0:19:34 > 0:19:36who are wanted for a robbery earlier today,
0:19:36 > 0:19:39have just been seen on Bournville estate
0:19:39 > 0:19:41and the stolen item is...
0:19:41 > 0:19:42a man bag.
0:19:43 > 0:19:47The victim has given full descriptions of the suspects,
0:19:47 > 0:19:49so as he approaches the estate,
0:19:49 > 0:19:52Russ calls CCTV to help with the search.
0:19:57 > 0:20:00Grasmere, mate. If you'd zoom that camera that's on Grasmere,
0:20:00 > 0:20:04down to the far left-hand corner
0:20:04 > 0:20:06and just keep it on there. I'm going to go on the other side.
0:20:06 > 0:20:08Just see if they pop back out.
0:20:08 > 0:20:12He's wearing an all-in-one sort of tracksuit.
0:20:12 > 0:20:14And the other one is wearing, like, a grey hooded top.
0:20:14 > 0:20:19As CCTV keeps an eye on one end of the road,
0:20:19 > 0:20:21Russ spots a youth up ahead on the other.
0:20:23 > 0:20:26And he is wearing a grey hoodie matching the description
0:20:26 > 0:20:31of one of the suspects, plus the latest male accessory - a man bag.
0:20:34 > 0:20:35All right?
0:20:36 > 0:20:39Stay where you are a minute. Huh? Stay where you are a minute.
0:20:39 > 0:20:43Russ is familiar with most of the lads on the estate,
0:20:43 > 0:20:44but not this one.
0:20:45 > 0:20:47Never met you before.
0:20:47 > 0:20:49Never seen you on the Bournville.
0:20:49 > 0:20:51How long have you lived down here?
0:20:51 > 0:20:52Really?
0:20:52 > 0:20:54Are you known to us, mate?
0:20:54 > 0:20:55No?
0:20:57 > 0:21:00Just wear the same old man bags that the rest of them wear.
0:21:02 > 0:21:05But before Russ can have a proper word with the youth,
0:21:05 > 0:21:07he gets an emergency call.
0:21:09 > 0:21:10I'll leave you to it, mate. All right?
0:21:10 > 0:21:13Russ had realised the lad isn't one of the two suspects.
0:21:13 > 0:21:16Now, he has been told they've just been seen across the estate.
0:21:18 > 0:21:19Russ wastes no time.
0:21:19 > 0:21:22SIREN WAILS
0:21:28 > 0:21:31Two sharp-eyed PCSOs recognised the suspects
0:21:31 > 0:21:32and have got them detained.
0:21:32 > 0:21:35That's fine. I'm not saying that you have. I'm just saying...
0:21:35 > 0:21:38I haven't been in town today, mate. I know. I'm not saying you have.
0:21:38 > 0:21:40I'm saying you've both been named, so therefore...
0:21:40 > 0:21:45This time, the youth in the grey hoodie is one that Russ knows.
0:21:45 > 0:21:46Come and take a seat in my car.
0:21:46 > 0:21:50Alongside providing a visible presence in a neighbourhood,
0:21:50 > 0:21:53the PCSO's role also includes intelligence gathering.
0:21:53 > 0:21:55Being on the beat, I get to know the regular people
0:21:55 > 0:21:58who are out and about, especially the two gentlemen
0:21:58 > 0:22:00I've stopped today. One of them is very well known to me
0:22:00 > 0:22:03for other offences. I can recognise them at quite a distance as well.
0:22:03 > 0:22:06It's really handy being able to know these people locally,
0:22:06 > 0:22:07and being able to stop them.
0:22:07 > 0:22:10While the youth in black is detained,
0:22:10 > 0:22:12Russ searches the one in the grey hoodie.
0:22:12 > 0:22:13What's in here?
0:22:16 > 0:22:17Your laptop?
0:22:18 > 0:22:21Right. Man bags. Is there anything in there that shouldn't be?
0:22:23 > 0:22:24A load of random stuff.
0:22:25 > 0:22:28As well as a possible stolen man bag,
0:22:28 > 0:22:31there's confusion over whom the laptop belongs to.
0:22:34 > 0:22:35So, it's your mate's laptop?
0:22:39 > 0:22:40OK.
0:22:44 > 0:22:46I don't know what's what at the minute. I'll find out for you.
0:22:51 > 0:22:53Yeah. Bummer, isn't it?
0:22:54 > 0:22:57RUSS WHISTLES
0:22:57 > 0:22:59Russ does a quick search of the lad...
0:23:02 > 0:23:03All right, take a seat back in there.
0:23:03 > 0:23:06..before taking a look inside the backpack
0:23:06 > 0:23:09where the two man bags are.
0:23:09 > 0:23:10Whose man bag is this one?
0:23:10 > 0:23:13Russ has seen a lot of man bags in his time,
0:23:13 > 0:23:17but not a top-of-the-range, designer one like this,
0:23:17 > 0:23:20which matches the description of the one stolen earlier.
0:23:20 > 0:23:22You are under arrest on suspicion of robbery this morning.
0:23:22 > 0:23:24You've been named responsible.
0:23:24 > 0:23:26Is there anything else in there you shouldn't have?
0:23:26 > 0:23:30But it's what's inside the bag that gets the lad into even more trouble.
0:23:30 > 0:23:34Also under arrest for possession of cannabis.
0:23:34 > 0:23:36It's a good piece of teamwork.
0:23:36 > 0:23:38PCSOs working with us on the Bournville,
0:23:38 > 0:23:41out on patrol, just come across it.
0:23:41 > 0:23:44You know, radioed us all in at different times.
0:23:44 > 0:23:47Yeah, really good piece of work, teamwork.
0:23:47 > 0:23:49It just shows that it works.
0:23:50 > 0:23:53The youth was sentenced to a month in prison for possession
0:23:53 > 0:23:56of the cannabis found in the man bag.
0:23:56 > 0:23:59Interestingly, the person who had the bag stolen
0:23:59 > 0:24:02decided not to press charges.
0:24:02 > 0:24:05The other youth was released without being charged.
0:24:11 > 0:24:14It takes a special kind of person to be a neighbourhood police officer.
0:24:14 > 0:24:17From the PCSOs in a team up to the inspector,
0:24:17 > 0:24:20they all possess a determination to make local neighbourhoods
0:24:20 > 0:24:26safer places and a resolve to improve people's lives.
0:24:26 > 0:24:27I bet any money you like that
0:24:27 > 0:24:30if we looked at their application forms for every single officer
0:24:30 > 0:24:32that has been part of this programme,
0:24:32 > 0:24:35you would see that they want to make a difference,
0:24:35 > 0:24:37they want to help people.
0:24:37 > 0:24:38And that's exactly what they do.
0:24:38 > 0:24:42Kev Curd is one of those who likes to help people.
0:24:42 > 0:24:46This morning in Bridgwater, he is on his way to aid a motorist
0:24:46 > 0:24:49who's broken down, blocking a busy main road.
0:24:49 > 0:24:52It's not appropriate to sit and wait for him to get recovery.
0:24:52 > 0:24:55It's going to cause us more problems in the long run.
0:24:55 > 0:24:57Right, you've got steering, have you?
0:24:57 > 0:25:00The sooner the car is out of the way,
0:25:00 > 0:25:02the sooner the traffic can move on.
0:25:02 > 0:25:05But it is going to require some manpower...
0:25:05 > 0:25:06Oh, my...
0:25:06 > 0:25:09..not just push the car to one side,
0:25:09 > 0:25:12but to manoeuvre it around a roundabout.
0:25:16 > 0:25:19One final push... KEV GROANS
0:25:19 > 0:25:21..and the workout is over for Bridgwater's strongmen.
0:25:21 > 0:25:23HE BLOWS RASPBERRIES
0:25:23 > 0:25:25Kev is still feeling the burn.
0:25:27 > 0:25:29I've been better. It's harder than it looks.
0:25:29 > 0:25:32And after a day of training yesterday,
0:25:32 > 0:25:35my shoulders and legs are hurting now.
0:25:35 > 0:25:38But he is off the road, traffic is flowing.
0:25:39 > 0:25:41With the traffic on the move again,
0:25:41 > 0:25:44no sooner is Kev back in the driving seat
0:25:44 > 0:25:47when he gets another call to do with cars.
0:25:48 > 0:25:50Thank you. En route to that person,
0:25:50 > 0:25:534891 is not a code one, so I'm making a first instance.
0:25:55 > 0:25:58The manager of a large motor accessories store has hit
0:25:58 > 0:26:01the panic button for immediate help.
0:26:01 > 0:26:06He has had a fight with a customer who tried to return a power unit,
0:26:06 > 0:26:08claiming it was bought from the store.
0:26:08 > 0:26:12Unfortunately, Kev is too late to catch him.
0:26:14 > 0:26:15OK.
0:26:15 > 0:26:17All right, thank you.
0:26:17 > 0:26:19Although the customer has driven off,
0:26:19 > 0:26:23Kev still needs to speak to the manager who pushed the panic button.
0:26:23 > 0:26:28The guy came in, trying to return an item, huge power unit. OK, like a...
0:26:28 > 0:26:31Like a... I can show you. Yeah, show me, then.
0:26:31 > 0:26:35Till staff and the manager refused to give the customer a refund
0:26:35 > 0:26:37for the power unit without proof
0:26:37 > 0:26:39that he had bought it from the store,
0:26:39 > 0:26:44which happens to be the most expensive one on sale at ?150.
0:26:44 > 0:26:47Unable provide any proof of purchase,
0:26:47 > 0:26:49the customer began making threats.
0:26:49 > 0:26:50Gave it a lot of mouth.
0:26:50 > 0:26:52Asked him to leave, as he was leaving,
0:26:52 > 0:26:54got his camera out, tried filming me.
0:26:54 > 0:26:57Telling me he was going to get all his mates to pull up outside
0:26:57 > 0:26:58and they were going to wait for me.
0:26:58 > 0:27:00I took his camera off him and deleted the photos.
0:27:00 > 0:27:02Cos he can't film me in my shop without my permission.
0:27:02 > 0:27:04That's why you've had a bit of a tumble
0:27:04 > 0:27:06cos he was trying to get his phone back? Yeah.
0:27:06 > 0:27:08It was a brave move by the manager to try to
0:27:08 > 0:27:12protect his privacy as the fight could have got out of hand.
0:27:12 > 0:27:16The manager also explains that after a recent stock check,
0:27:16 > 0:27:20staff had discovered that a power unit had gone missing.
0:27:20 > 0:27:25And it was the same kind as the one the customer was trying to return.
0:27:25 > 0:27:28So, the original theft, there is no CCTV of that at all? OK.
0:27:28 > 0:27:30Similar to a product you've had stolen. Yeah.
0:27:30 > 0:27:34You don't know if it's exactly the same one. Yeah. So, yeah.
0:27:35 > 0:27:37The original power unit theft may not have been
0:27:37 > 0:27:41caught on the store's CCTV cameras, but today's incident with
0:27:41 > 0:27:43the hostile customer has.
0:27:43 > 0:27:46He decided to tell me... That was him waving his hands, telling me he
0:27:46 > 0:27:49was going to get all his mates to park out in front of the store
0:27:49 > 0:27:51and make my life a misery unless I gave him a refund.
0:27:51 > 0:27:53I open the door and said, "Please leave.
0:27:53 > 0:27:55"I don't want you in the building any more."
0:27:55 > 0:27:57But instead of going out of the door,
0:27:57 > 0:28:01the customer started taking pictures of the manager on his mobile phone
0:28:01 > 0:28:04to which the manager took exception.
0:28:04 > 0:28:08So, a little bit of a ruckus down there.
0:28:08 > 0:28:10And then he gets up.
0:28:13 > 0:28:17The customer then left, but quickly came back for more.
0:28:17 > 0:28:20Yeah, he goes down to his car and comes back with his phone again
0:28:20 > 0:28:24while I was sat there and tries taking photos of my face again.
0:28:24 > 0:28:26That's when he asked me to come outside,
0:28:26 > 0:28:28so he could talk about it with me outside.
0:28:28 > 0:28:30Would I like to come outside and discuss it?
0:28:30 > 0:28:33Have you got registration on the car he was in?
0:28:33 > 0:28:35A white transit van.
0:28:35 > 0:28:38Kev takes the details to run through the PNC,
0:28:38 > 0:28:42police national computer, to find out who owns the van.
0:28:42 > 0:28:46All of a sudden, the manager gets an unexpected call.
0:28:46 > 0:28:47Yeah?
0:28:47 > 0:28:50I think this is him on the phone. Oh. Must be him on the phone.
0:28:51 > 0:28:55It sounds like the irate customer wants another word.
0:28:55 > 0:28:56Hello.
0:28:56 > 0:28:59But it isn't the customer.
0:28:59 > 0:29:01It's someone claiming to be his dad.
0:29:02 > 0:29:05He says he's not calling to complain,
0:29:05 > 0:29:08but to apologise for his son's behaviour.
0:29:10 > 0:29:12That's entirely up to you.
0:29:12 > 0:29:14If you want to return that item and you can prove, you know,
0:29:14 > 0:29:18proof of purchase with whatever - a receipt or bank details...
0:29:18 > 0:29:21The man on the phone says he does have a receipt
0:29:21 > 0:29:24and Kev asks him to pass on some advice to his son.
0:29:24 > 0:29:27What he needs to do, if he is trying to legitimately return an item,
0:29:27 > 0:29:28is one - have a receipt for it
0:29:28 > 0:29:30and two - if he hasn't got a receipt for it,
0:29:30 > 0:29:33just walk out the door when he is refused one.
0:29:33 > 0:29:35All right? Bye-bye.
0:29:35 > 0:29:37It sounds like his son has taken it upon himself to try
0:29:37 > 0:29:41and return that item without Dad sort of knowing what's going on.
0:29:41 > 0:29:44But if the phone call wasn't enough of a surprise,
0:29:44 > 0:29:46Kev's just found out something interesting
0:29:46 > 0:29:48about the customer's van.
0:29:48 > 0:29:51So, they want us potentially... If this vehicle is seen again
0:29:51 > 0:29:55is to stop and obtain the VIN number to make sure it belongs
0:29:55 > 0:29:56on these plates.
0:29:56 > 0:30:00The information is that the van might have the same number plates
0:30:00 > 0:30:04as those register to another transit van in Peterborough.
0:30:04 > 0:30:06So they've asked us to try and...
0:30:06 > 0:30:09If we see the vehicle again, stop the vehicle and obtain...
0:30:09 > 0:30:11try and marry up the vehicle identification number
0:30:11 > 0:30:13with the number plates.
0:30:15 > 0:30:18There was no hard evidence to prove that the power unit
0:30:18 > 0:30:22the customer tried to return was stolen from the store.
0:30:22 > 0:30:25And police are still keeping an eye out for the van.
0:30:32 > 0:30:34According to a recent report,
0:30:34 > 0:30:40police spent 53% of their time tackling drink-related crime.
0:30:41 > 0:30:43Dealing with aggressive drunks,
0:30:43 > 0:30:45who have had too much to drink,
0:30:45 > 0:30:47prevents officers like Jim Murray
0:30:47 > 0:30:50from dealing with other important issues.
0:30:51 > 0:30:53Jim has just spotted something going on up ahead.
0:30:53 > 0:30:55It looks like we might have a fight just here.
0:30:55 > 0:30:57I'm not sure what's going on.
0:30:57 > 0:30:59SHOUTING
0:30:59 > 0:31:02Listen to BLEEP me now!
0:31:02 > 0:31:05A young man is shouting at another lad who is holding on to him
0:31:05 > 0:31:06trying to calm him down.
0:31:06 > 0:31:08Put me down! Harry, listen...
0:31:08 > 0:31:12He is angry at being thrown out of a bar by security for being drunk.
0:31:12 > 0:31:16No! Harry, don't bite. CHATTER
0:31:16 > 0:31:19It's mayhem and the lad has just lashed out.
0:31:19 > 0:31:22Mate, has he...? Smile, you are on telly.
0:31:22 > 0:31:25Has he bitten someone? He just bit me.
0:31:25 > 0:31:29In the scuffle, the lad has bitten the security man from the bar.
0:31:29 > 0:31:32Jim needs to find out exactly what has happened.
0:31:32 > 0:31:34He came back several times.
0:31:34 > 0:31:36He got asked to move away, he stepped up again,
0:31:36 > 0:31:38he came through, tried to go through the doorman.
0:31:38 > 0:31:41Sat on him, lifted him up, moved away, brought him down here,
0:31:41 > 0:31:43started going crazy, came back again.
0:31:43 > 0:31:46The lad's drunken rage continues,
0:31:46 > 0:31:49but luckily, the bite isn't serious
0:31:49 > 0:31:52and the security man doesn't want to press charges.
0:31:52 > 0:31:54Sorry, do you want to make a complaint? Has he got you?
0:31:54 > 0:31:57Mate, I don't even know if he realised it was my arm
0:31:57 > 0:31:58he was biting, in all fairness.
0:31:58 > 0:32:02Even without a complaint, Jim is of a mind to arrest the lad.
0:32:02 > 0:32:04He needs to go home.
0:32:04 > 0:32:06I might have to, I'm just trying to find out what's going on.
0:32:06 > 0:32:08What's going on?
0:32:08 > 0:32:12He's claiming he was assaulted first, but he is so inebriated,
0:32:12 > 0:32:15it's difficult to get anything sensible out of him.
0:32:15 > 0:32:17Are you taking him home? You taking him home?
0:32:17 > 0:32:19Who's...
0:32:19 > 0:32:21CHATTER Oi, oi, oi.
0:32:21 > 0:32:24Listen, you are going to get arrested in a minute.
0:32:24 > 0:32:27Now, calm yourself down. Calm yourself down.
0:32:27 > 0:32:28He attacked me first.
0:32:28 > 0:32:30I understand. Now, calm yourself down. All right?
0:32:30 > 0:32:34The lad says he isn't to blame, but Jim has had enough anyway.
0:32:36 > 0:32:38Trying to get you away from the door...
0:32:38 > 0:32:40Mate, you came back several, several times.
0:32:40 > 0:32:42Come on. Come on.
0:32:42 > 0:32:45Look, mate, just go home. Have a good...
0:32:45 > 0:32:49No, they won't, mate. They're not going to touch you. Mate...
0:32:49 > 0:32:51Mate, they're not going to send you to jail.
0:32:51 > 0:32:52Give me a hand.
0:32:52 > 0:32:55Mate, they're not going to send you to jail.
0:32:55 > 0:32:59Mopping up Friday night drunks takes a disproportionate
0:32:59 > 0:33:01amount of the emergency service's time...
0:33:01 > 0:33:02Come on.
0:33:02 > 0:33:05..and costs everybody millions of pounds a year.
0:33:05 > 0:33:08Come on, get in the van. No, I've done nothing wrong. Please!
0:33:08 > 0:33:11I'm begging you. Please. I've done nothing.
0:33:16 > 0:33:19No, sorry, we're just struggling to get him in the van.
0:33:19 > 0:33:23He is in the van now. One in custody for D, please.
0:33:23 > 0:33:25He's been arrested for drunk disorderly.
0:33:25 > 0:33:27Can't have that behaviour in the town.
0:33:27 > 0:33:30So, we are going to take him back, book him in for the night.
0:33:37 > 0:33:39He's obviously well lubricated.
0:33:39 > 0:33:42Very fortunate we just happened to be driving down,
0:33:42 > 0:33:44driving down the road at the right time, really,
0:33:44 > 0:33:46and saw a bit of a scuffle going on.
0:33:46 > 0:33:49Managed to intervene before anybody got seriously hurt.
0:33:49 > 0:33:53So, that's one of the benefits of being in the town, isn't it?
0:33:53 > 0:33:56Hopefully, the journey to the station has helped
0:33:56 > 0:33:58the lad calm down.
0:33:58 > 0:33:59Come on, mate. You going to behave?
0:34:01 > 0:34:02Come on. No, I know we haven't.
0:34:02 > 0:34:05Just relax, yeah? Shh, shh, shh. Don't be silly.
0:34:05 > 0:34:07You ain't got nothing on me. I didn't do nothing.
0:34:07 > 0:34:09All I know is you were kicking off. I wasn't...
0:34:09 > 0:34:10HE SLURS HIS WORDS I know.
0:34:10 > 0:34:13He attacked me first, mate. I swear to God. All right.
0:34:13 > 0:34:14All I want to do...
0:34:14 > 0:34:18But he's going nowhere until he has seen the custody sergeant.
0:34:18 > 0:34:20No, I'm sorry, mate. I'm begging you, please.
0:34:20 > 0:34:24I'm going to speak to you when you are sober. No, I promise you...
0:34:24 > 0:34:26You got some gloves on? He's going straight down...
0:34:26 > 0:34:28Because he is so drunk and volatile,
0:34:28 > 0:34:30they're going to search him in the cell,
0:34:30 > 0:34:32but the sight of more officers...
0:34:32 > 0:34:34Come on, let's get you down to the cell. Come on.
0:34:34 > 0:34:36I'm begging you, please. Can I...?
0:34:36 > 0:34:38..just winds him up again.
0:34:38 > 0:34:39HE SLURS HIS WORDS
0:34:39 > 0:34:41Calm down. Stand up, come on.
0:34:41 > 0:34:43Stand up, come on. Come on. Get up!
0:34:43 > 0:34:46Put me down.
0:34:46 > 0:34:49Put me down now! I swear to God, I'm going to BEEP. Put me down.
0:34:49 > 0:34:54It is easy to see how so much police time is wasted dealing with
0:34:54 > 0:34:55people who have been drinking.
0:34:55 > 0:34:58Put him down this way. HE MUMBLES
0:34:58 > 0:35:01The lad will have to be restrained in order to be searched.
0:35:01 > 0:35:04All right now. Relax, Harry. Come on. I've done nothing wrong.
0:35:04 > 0:35:05You know it. Just relax.
0:35:05 > 0:35:09BLEEP! HARRY MUMBLES
0:35:09 > 0:35:11BLEEP!
0:35:11 > 0:35:14You know what they are. Tell me what they are.
0:35:14 > 0:35:15BLEEP! BLEEP!
0:35:15 > 0:35:17I've done nothing BLEEP wrong, mate.
0:35:18 > 0:35:22A night in the cell should help the lad see some sense.
0:35:23 > 0:35:27He's obviously got himself very upset, very worked up,
0:35:27 > 0:35:30so we've taken him straight down to the cell
0:35:30 > 0:35:32and, obviously, searched him in the cell.
0:35:32 > 0:35:35We will leave him there to calm down for a little bit
0:35:35 > 0:35:37and then we will have a chat with him.
0:35:38 > 0:35:42The suspect eventually pleaded guilty to being drunk and disorderly
0:35:42 > 0:35:45and his evening turned out to be even more
0:35:45 > 0:35:47expensive than he'd bargained for...
0:35:47 > 0:35:51after being landed with a fine and costs of ?100.
0:35:57 > 0:36:02Neighbourhood police units are made up of beat managers, PCs and PCSOs.
0:36:02 > 0:36:06But there is another very important member of the team -
0:36:06 > 0:36:08the police dog.
0:36:08 > 0:36:13So, when drugs, weapons or other evidence needs to be found,
0:36:13 > 0:36:15the dogs are sent in.
0:36:15 > 0:36:20And with noses thousands of times more sensitive than a human's,
0:36:20 > 0:36:24dogs are an invaluable tool for tracking down a suspect.
0:36:25 > 0:36:30Dog handler Mandy Gornicki has great confidence in her dog's abilities.
0:36:30 > 0:36:35Tracking is one of the things that my dog does completely
0:36:35 > 0:36:37without my help, to a certain degree.
0:36:37 > 0:36:40I have to rely 100% on him
0:36:40 > 0:36:43cos I have no idea where the person has gone.
0:36:43 > 0:36:45Mandy has been working with Argo,
0:36:45 > 0:36:49a three-year-old German shepherd, for a few months now.
0:36:49 > 0:36:51He is new to the job,
0:36:51 > 0:36:54so Mandy takes every opportunity to keep him on his toes.
0:36:56 > 0:37:00Today, Mandy is making her own scent trail for Argo to track
0:37:00 > 0:37:02while a toy plays the part of the suspect.
0:37:03 > 0:37:05The dog has no idea where I'm going.
0:37:05 > 0:37:08Yes, he's in the back of the van barking and he can see me,
0:37:08 > 0:37:10but he won't see me once I go that way.
0:37:12 > 0:37:15ARGO BARKS Argo can't wait to get sniffing.
0:37:15 > 0:37:20Getting a result all depends on the weather and the ground surface.
0:37:20 > 0:37:23And lush grass on a day like this is ideal
0:37:23 > 0:37:26for hanging onto a strong scent.
0:37:26 > 0:37:29Argo is doing well and he is getting close to the toy.
0:37:32 > 0:37:34Yeah! Good boy.
0:37:37 > 0:37:39Good boy.
0:37:39 > 0:37:41Well done.
0:37:41 > 0:37:43When the dog is tracking, they are pulling.
0:37:43 > 0:37:47I mean, so much so that you can sometimes get rope burns.
0:37:47 > 0:37:48All we do is,
0:37:48 > 0:37:50they are tracking to find a toy,
0:37:50 > 0:37:52so they can play with it at the end with you.
0:37:52 > 0:37:54So, it's all about the enjoyment of it.
0:37:55 > 0:37:58Good boy, Args. Leave.
0:37:58 > 0:38:00Good lad. You ready? Good boy.
0:38:06 > 0:38:12A few days later, Argo is tracking again, but this time for real.
0:38:12 > 0:38:15He is in Weston-super-Mare searching for a burglar
0:38:15 > 0:38:18who has just stolen a bag from a woman.
0:38:18 > 0:38:21Jon Phippen is on his way to the scene.
0:38:21 > 0:38:27We've got a report of a burglary that has just taken place.
0:38:27 > 0:38:29A male knocked on the door of address,
0:38:29 > 0:38:32a female has answered it, and then he stole her handbag.
0:38:32 > 0:38:34Officers have flooded the area.
0:38:34 > 0:38:38The woman lives in a ground-floor flat approached by stairs
0:38:38 > 0:38:40leading down from the street.
0:38:40 > 0:38:44And as it is a warm day, her front door was open
0:38:44 > 0:38:46when the suspect knocked asking for help.
0:38:49 > 0:38:50So he asked for directions.
0:38:50 > 0:38:53I walked up with him, gave him the directions,
0:38:53 > 0:38:55turned around, walked back down.
0:38:55 > 0:38:57Walked straight back in and sat down there.
0:38:57 > 0:38:59And I had my back to the door cos I picked my iPad up,
0:38:59 > 0:39:02which I was holding. I was going to do my grocery order.
0:39:02 > 0:39:04And at that point, a voice said,
0:39:04 > 0:39:06"Don't scream, I'm taking your handbag."
0:39:06 > 0:39:07Just like that.
0:39:07 > 0:39:10By the time that's registered and you've actually turned around,
0:39:10 > 0:39:13he was actually out there and running up the steps.
0:39:14 > 0:39:18While Argo tries to pick up the scent,
0:39:18 > 0:39:21Jon checks to see if the burglar has binned the handbag he stole.
0:39:22 > 0:39:25HE MUMBLES
0:39:27 > 0:39:29We've, obviously, flooded the scene initially
0:39:29 > 0:39:32in the hope that we could catch the offender nearby.
0:39:32 > 0:39:34That hasn't led us to an arrest at this point,
0:39:34 > 0:39:38so now what we are doing is starting to search around on foot,
0:39:38 > 0:39:43see if anyone is hiding or the stolen item has been discarded.
0:39:45 > 0:39:47Argo has picked up a scent trail.
0:39:49 > 0:39:52So I think, even if you're burgled and you come home and they've been
0:39:52 > 0:39:55in your house. It's the fact you're actually in it when they come in
0:39:55 > 0:39:57and speak to you, that's what's frightening.
0:39:57 > 0:39:59And that you don't hear them coming...
0:39:59 > 0:40:01I think that's what is unnerving.
0:40:01 > 0:40:04For that victim, it's a quite traumatic experience.
0:40:04 > 0:40:08So, now what we've got to do is our absolute best to try
0:40:08 > 0:40:11and catch this person because it's highly unlikely
0:40:11 > 0:40:13it's the first time they've done it.
0:40:13 > 0:40:17And bring them to swift justice, if we can.
0:40:18 > 0:40:21While Argo continues putting his nose to work,
0:40:21 > 0:40:23Jon get some good news.
0:40:23 > 0:40:26INCOHERENT MESSAGE OVER RADIO
0:40:26 > 0:40:29I did. Kyle, where did you find it?
0:40:29 > 0:40:30One of my PSA colleagues,
0:40:30 > 0:40:32who's also out doing an area search,
0:40:32 > 0:40:33has found the bag.
0:40:35 > 0:40:38The stolen handbag was discovered by neighbours
0:40:38 > 0:40:40tossed into their garden.
0:40:40 > 0:40:44Now Argo finds something -
0:40:44 > 0:40:46a purse.
0:40:46 > 0:40:48We've come from the scene of the burglary, turned left into
0:40:48 > 0:40:51this street. We came along a bit further and he has indicated
0:40:51 > 0:40:55on an item of property, which is a wallet, from a handbag
0:40:55 > 0:40:56that was stolen from the burglary.
0:40:56 > 0:41:01Argo's training has paid off.
0:41:01 > 0:41:03It is a good result, good result for the victim
0:41:03 > 0:41:06if all the bank cards are there because that saves the grief
0:41:06 > 0:41:09and the hassle of having to cancel all those kinds of things.
0:41:09 > 0:41:12Although the handbag and purse have been recovered,
0:41:12 > 0:41:15around ?30 in cash is still missing.
0:41:15 > 0:41:19And unfortunately, the thief has gone to ground.
0:41:19 > 0:41:21We've caught him going up the road.
0:41:21 > 0:41:23We've gone right, he's then changed his mind,
0:41:23 > 0:41:26crossed over the road and gone up a set of steps towards a door.
0:41:28 > 0:41:31Argo has led the police to the door of some flats.
0:41:32 > 0:41:36But alas, that's where the trail goes cold.
0:41:38 > 0:41:40I can only say that is where my dog has gone.
0:41:40 > 0:41:43I can't say someone has run in there from the burglary,
0:41:43 > 0:41:46but, you know, it's a very good job that he's done today
0:41:46 > 0:41:49because these sort of tracks this time of day are very,
0:41:49 > 0:41:52very rare and there's a lot of contamination around.
0:41:52 > 0:41:55Hard surface is very difficult tracking and it's very dry.
0:41:55 > 0:41:58It's windy. So the scent would disperse quite quickly.
0:41:58 > 0:42:02But, yeah, I'm pleased with just the wallet. That suits me.
0:42:02 > 0:42:03I'm happy with that.
0:42:03 > 0:42:05And Mandy is not the only ones who is happy.
0:42:06 > 0:42:10It was nice to know you were getting everything back, bar the cash, so...
0:42:10 > 0:42:14yeah, I thought the neighbourhood police was brilliant in Weston.
0:42:14 > 0:42:16I was quite impressed with the whole thing. Yeah.
0:42:16 > 0:42:20Now, it will be down to the crime scene investigators.
0:42:20 > 0:42:22We are going to go back to the police station,
0:42:22 > 0:42:26put in some forms to request CSI to come out
0:42:26 > 0:42:29and do some forensic work on the items we've recovered.
0:42:29 > 0:42:35And hopefully, that will lead to a positive result and a conviction.
0:42:35 > 0:42:38To date, no-one has been caught for the crime,
0:42:38 > 0:42:40but investigations will continue.
0:42:40 > 0:42:44The combined work of police, the public and Argo
0:42:44 > 0:42:47has enabled forensic evidence to be collected.
0:42:47 > 0:42:49And if the suspect slips up again,
0:42:49 > 0:42:51the neighbourhood police will be ready for him.
0:42:57 > 0:43:00The variety of crimes we've seen dealt with today bears witness
0:43:00 > 0:43:03to the skills required for the difficult
0:43:03 > 0:43:05task of neighbourhood policing.
0:43:05 > 0:43:09Thankfully, officers are always ready for whatever comes their way.
0:43:09 > 0:43:12Until next time, evening, all.
0:43:42 > 0:43:43We know we're the last thing
0:43:43 > 0:43:45between something disastrous...
0:43:47 > 0:43:48..and something hopeful.
0:43:48 > 0:43:51Just sometimes we make a difference.
0:43:51 > 0:43:53That's why we come to work.
0:43:53 > 0:43:55That's what this place is all about.