0:00:02 > 0:00:04This time on Police 24/7...
0:00:06 > 0:00:10..training gets tough for 62 new recruits for South Wales Police...
0:00:10 > 0:00:12Get back! Get back!
0:00:13 > 0:00:17..response officers are called to an assault on a paramedic...
0:00:17 > 0:00:20He threw about six punches.
0:00:20 > 0:00:22- It wasn't a minimal effort, it was...- OK.
0:00:24 > 0:00:28..and roads policing officer Tony Rees overcomes a language barrier.
0:00:28 > 0:00:30"Lanelly."
0:00:32 > 0:00:33Llanelli.
0:00:33 > 0:00:37- Lanelly. - Yeah, yeah, "Lanelly" will do, yeah.
0:00:37 > 0:00:41This is a week in the life of the largest police force in Wales...
0:00:43 > 0:00:46..seven days of action with the cops on the street
0:00:46 > 0:00:48and the criminals they try to beat.
0:00:51 > 0:00:54This is Police 24/7.
0:00:58 > 0:01:00From the Valleys to the coast,
0:01:00 > 0:01:04South Wales Police cover thousands of miles of roads.
0:01:06 > 0:01:09Swansea is one of its busiest areas.
0:01:09 > 0:01:11Schoolie, where are you, mate?
0:01:11 > 0:01:15- OVER RADIO:- Eastbound 45 to 44, if you want to attend, mate.
0:01:15 > 0:01:19It looks like maybe an extraction by the fire service.
0:01:19 > 0:01:22En route to this emergency is traffic cop Tony Rees,
0:01:22 > 0:01:26who's been patrolling this patch for nearly 30 years.
0:01:26 > 0:01:29There's a report of an accident on the M4
0:01:29 > 0:01:31near junction 45, at Morriston.
0:01:31 > 0:01:34Somebody's trapped, they say trapped in the vehicle,
0:01:34 > 0:01:37but stuck in the vehicle with some injuries,
0:01:37 > 0:01:40and it appears the fire service is going to attend to cut them out,
0:01:40 > 0:01:42so we may have to close part of the motorway,
0:01:42 > 0:01:44if not all of the motorway down,
0:01:44 > 0:01:47so we'll find out when we get there now.
0:01:47 > 0:01:48INDISTINCT RADIO CHATTER
0:01:49 > 0:01:53I'm approaching Llandarcy now, stuck in traffic. I'm trying my best.
0:01:56 > 0:01:59Two cars are involved in the crash, and the emergency services
0:01:59 > 0:02:03are concerned that the driver of one could have neck injuries.
0:02:03 > 0:02:06INDISTINCT CONVERSATION
0:02:06 > 0:02:08Saturation still 100%, yeah?
0:02:09 > 0:02:11Have you taken the details of the Audi driver yet?
0:02:11 > 0:02:13No, he can't move in the car.
0:02:13 > 0:02:14I'll take these off the two boys here, then?
0:02:14 > 0:02:16Once he gets put in the ambulance,
0:02:16 > 0:02:19I'll take the details in the ambulance, all right?
0:02:21 > 0:02:24As the fire service work to free the trapped driver,
0:02:24 > 0:02:27Tony has to keep the rush hour traffic moving safely.
0:02:28 > 0:02:30Come on.
0:02:30 > 0:02:33Look at the road! Look at the road! That's right, yep.
0:02:33 > 0:02:35Come on!
0:02:35 > 0:02:37Look at the road. Come on, let's go!
0:02:37 > 0:02:40The build-up of traffic is around the bend and out of sight
0:02:40 > 0:02:42and a lot of that is down to people
0:02:42 > 0:02:44driving so slow completely unnecessarily.
0:02:44 > 0:02:46Too busy nosing at what's going on here.
0:02:46 > 0:02:50This is why we end up with so many collisions at the scenes.
0:02:50 > 0:02:54As the injured man is successfully cut out of his vehicle,
0:02:54 > 0:02:58Officer Rees is off to see the other driver involved in the incident.
0:02:58 > 0:02:59It was a bit scary, you know?
0:02:59 > 0:03:02The only thing I can explain - it T-boned, he went one way,
0:03:02 > 0:03:05I rammed on the brakes, I straightened up,
0:03:05 > 0:03:09then slid across the hard shoulder and into the barrier.
0:03:09 > 0:03:11I felt myself lift up in air.
0:03:11 > 0:03:13That's when I've hurt my back.
0:03:13 > 0:03:15I thought I was brown bread then.
0:03:17 > 0:03:19As the injured are taken off to hospital,
0:03:19 > 0:03:22Officer Rees has to get the damaged vehicles off the M4
0:03:22 > 0:03:24before he can continue his patrol.
0:03:24 > 0:03:25OK, just to advise you,
0:03:25 > 0:03:30there's crash barrier damage at fingerpost 303/5.
0:03:30 > 0:03:33If you could advise the highways department of that, please.
0:03:39 > 0:03:43South Wales police force has almost 3,000 officers on its books.
0:03:44 > 0:03:47Recently, it's had its biggest ever intake
0:03:47 > 0:03:49of recruits in the last ten years.
0:03:51 > 0:03:53Parade!
0:03:53 > 0:03:55Attention!
0:03:55 > 0:03:57Here, at headquarters in Bridgend,
0:03:57 > 0:04:0362 men and women are going through 12 tough weeks of basic training.
0:04:03 > 0:04:05OK, this is midway through the course,
0:04:05 > 0:04:07we're expecting some improvements
0:04:07 > 0:04:10for those of you who've been given feedback previously, OK?
0:04:10 > 0:04:13At today's parade, standards are high.
0:04:13 > 0:04:15Only slight criticism -
0:04:15 > 0:04:18bit too much make-up.
0:04:18 > 0:04:20Don't forget, with that, two fingers in there,
0:04:20 > 0:04:22in line with the bridge of your nose.
0:04:22 > 0:04:24Good shoes.
0:04:24 > 0:04:27Parade! Dismissed!
0:04:27 > 0:04:30But it's not just about looking the part.
0:04:30 > 0:04:32Get back! Get back!
0:04:32 > 0:04:35The recruits also have to prepare for the physical challenges
0:04:35 > 0:04:39they'll soon face on the streets of South Wales.
0:04:39 > 0:04:40In we go, then, guys.
0:04:40 > 0:04:43Finish up what you're doing, yeah?
0:04:43 > 0:04:47No problem. Yeah, don't leave her there.
0:04:47 > 0:04:48And up in the sky.
0:04:48 > 0:04:52Officer Mark Bateman will be pushing them hard
0:04:52 > 0:04:55and making sure everyone's up to the job.
0:04:55 > 0:04:57HE SHOUTS INSTRUCTIONS
0:04:57 > 0:04:59Get hold of the other shoulder as well, keep control.
0:04:59 > 0:05:00It's officer safety training,
0:05:00 > 0:05:02so we're just looking to consolidate
0:05:02 > 0:05:05all the stuff they've learned throughout the week, really.
0:05:05 > 0:05:08- Get down! - INDISTINCT SHOUTING
0:05:08 > 0:05:10Hand over, grab the wrist.
0:05:10 > 0:05:13Bring the wrist round, elbow in. Down! Get down!
0:05:13 > 0:05:17Get down! Get down on your stomach, put your hands out to the side!
0:05:17 > 0:05:20It's good fun. Obviously, we're with our mates now -
0:05:20 > 0:05:22when we're out there, it'll be a bit different,
0:05:22 > 0:05:23but, yeah, it's great.
0:05:23 > 0:05:25Down! Down! Down! Down!
0:05:25 > 0:05:27I can't wait. In a couple of weeks we'll be out there
0:05:27 > 0:05:30and given an opportunity to actually put this into practice,
0:05:30 > 0:05:31which is good.
0:05:31 > 0:05:34I'll let you know when someone hits me how I feel, shall I?
0:05:34 > 0:05:36Time for the training to move up a gear.
0:05:37 > 0:05:40MARK ROARS
0:05:40 > 0:05:43Police officers can be targets for violence,
0:05:43 > 0:05:45so learning how to deal with it is crucial.
0:05:48 > 0:05:49Get back! Get back!
0:05:49 > 0:05:51Get back!
0:05:56 > 0:05:59As rookie Lauren takes a tumble, she learns a valuable lesson.
0:05:59 > 0:06:01There's nothing quite like hitting the deck
0:06:01 > 0:06:03in front of your entire team,
0:06:03 > 0:06:06but, yeah, good fun. I'd like to do it again,
0:06:06 > 0:06:08just to rectify the mistakes -
0:06:08 > 0:06:12I was going backwards, I should have been going sideways.
0:06:13 > 0:06:16I like to think I've learned from that!
0:06:16 > 0:06:18If we train for the worst-case scenario,
0:06:18 > 0:06:21then hopefully they'll be prepared for that, then, really.
0:06:21 > 0:06:22Get back!
0:06:22 > 0:06:24Down on your knees! Get down!
0:06:28 > 0:06:30Not one of them shied away from it, did they?
0:06:30 > 0:06:34And we can't, can we, as police officers?
0:06:34 > 0:06:36We've got to be seen to step up when needed, like.
0:06:36 > 0:06:40I'm going to go and get a de-fib, I'll be back.
0:06:47 > 0:06:50Roads policing officers specialise in tracking down the criminals
0:06:50 > 0:06:51who are on the move.
0:06:53 > 0:06:55At their team office in Llansamlet,
0:06:55 > 0:06:57Danielle Matthews is on the early shift
0:06:57 > 0:07:00with long-serving traffic cop Tony Rees.
0:07:01 > 0:07:03What happened on the course, Doris, did you pass?
0:07:03 > 0:07:06- Yes.- Well done.- Really enjoyed it. - Did you?- Yeah, really good.
0:07:06 > 0:07:09- Hard work.- It is hard work.- Yeah.
0:07:09 > 0:07:11- Were you tired at the end of it? - Yeah.
0:07:11 > 0:07:12After seven years in the force,
0:07:12 > 0:07:16PC Matthews has just completed the final stage
0:07:16 > 0:07:18of her specialist driver training.
0:07:18 > 0:07:22Last two weeks, I've been doing a pursuit and TPAC course,
0:07:22 > 0:07:24or tactical pursuit and containment course.
0:07:24 > 0:07:28I'm ready now, I've done all my driving grades, so it's nice.
0:07:30 > 0:07:32It's not long before Officer Matthews
0:07:32 > 0:07:34gets her first shout of the day -
0:07:34 > 0:07:37a suspected stolen car.
0:07:37 > 0:07:41So I'm looking for a silver or grey Vauxhall Vectra,
0:07:41 > 0:07:44so we're just contacting the force that it's been stolen from
0:07:44 > 0:07:47to make sure it is still outstanding and it hasn't been recovered.
0:07:47 > 0:07:51Fingers crossed we'll come across it now.
0:07:51 > 0:07:53Tony is making his way up,
0:07:53 > 0:07:57Ed is at junction 43, Llandarcy,
0:07:57 > 0:08:00so we should... In all fairness,
0:08:00 > 0:08:02we've got it cornered pretty quickly.
0:08:04 > 0:08:06The suspected car comes into view.
0:08:06 > 0:08:08Stand by, stand by, stand by.
0:08:08 > 0:08:10I've got eyeball on the vehicle.
0:08:10 > 0:08:13PC Matthews prepares to put her recent training into action.
0:08:13 > 0:08:16WS, if you are receiving, my intention will be
0:08:16 > 0:08:19to stop this vehicle using a pre-emptive tactic,
0:08:19 > 0:08:23obviously with the availability of tango-whisky-five-six and five-four.
0:08:23 > 0:08:26Tango-whisky-five-two, it's a left, left, left,
0:08:26 > 0:08:29ascending the offslip, junction 44.
0:08:29 > 0:08:31Current speed 50, 50.
0:08:32 > 0:08:34Units, if you're in position,
0:08:34 > 0:08:38we'll look to do it further on ahead up Birchgrove Road, correct?
0:08:38 > 0:08:41Officer Matthews is taking the lead
0:08:41 > 0:08:43and positions the rest of the team.
0:08:44 > 0:08:46Just looking for a suitable place now
0:08:46 > 0:08:48for me to actually get ahead of this vehicle.
0:08:48 > 0:08:50Yep. Move forward, move forward.
0:08:52 > 0:08:55Box, box, box.
0:08:56 > 0:08:58Arrest vehicle, stop, stop, stop.
0:09:05 > 0:09:07The driver is surrounded
0:09:07 > 0:09:08and quickly arrested.
0:09:10 > 0:09:13- What's your name?- Paul.- OK
0:09:13 > 0:09:15Danielle's first TPAC. She was qualified yesterday, I think,
0:09:15 > 0:09:19or the day before, so thrown in at deep end and she did really well.
0:09:22 > 0:09:23In the custody suite,
0:09:23 > 0:09:26PC Matthews can't wait to share her news.
0:09:26 > 0:09:29Go and speak to the custody sergeant now.
0:09:31 > 0:09:32What are the chances, Sarge?
0:09:32 > 0:09:34Passed my TPAC course yesterday.
0:09:34 > 0:09:37Two hours into my shift I got my first TPAC job.
0:09:37 > 0:09:39- Excellent!- Only my luck.
0:09:39 > 0:09:41- Did you enjoy it?- Yeah. - And did it work?- Yes.
0:09:41 > 0:09:42Excellent, there we are.
0:09:42 > 0:09:46I was expecting to wait a bit more than two hours, mind, but...
0:09:46 > 0:09:48- Glad it's done. - Did the nerves kick in?
0:09:48 > 0:09:50Yeah, they were contained, though.
0:09:50 > 0:09:55Didn't expect it to be today, but it was and we did it,
0:09:55 > 0:09:57- so...- And it's just the TWOC, is it?
0:09:57 > 0:09:58Yes, yeah.
0:09:58 > 0:10:00And he hasn't got a licence.
0:10:03 > 0:10:08The driver, Paul Paget, was fined £110 for driving without a licence
0:10:08 > 0:10:10and no insurance.
0:10:10 > 0:10:14The offence of taking a vehicle without consent was dropped.
0:10:19 > 0:10:24Each year, South Wales officers make around 35,000 arrests.
0:10:24 > 0:10:28Learning this skill is an essential part of police training.
0:10:29 > 0:10:32Can you attend, please, at the Waterton rugby field?
0:10:32 > 0:10:36We've had a report - two persons acting suspiciously.
0:10:36 > 0:10:38It's police. Get out there.
0:10:38 > 0:10:39Stop! Police, stop!
0:10:39 > 0:10:42Today is a tough test for the recruits.
0:10:42 > 0:10:45They will be expected to detain the suspect.
0:10:45 > 0:10:46Stop, sir, stay where you are.
0:10:46 > 0:10:48MAN SHOUTS
0:10:48 > 0:10:51Trainer Mark Bateman is watching their every move.
0:10:51 > 0:10:54Right, knuckles together, entwine your fingers.
0:10:54 > 0:10:55First thing, what did we say?
0:10:55 > 0:10:57I heard you about three times, what were you screaming?
0:10:57 > 0:11:00- "Stop, police."- You were loving that, weren't you?- I was.
0:11:00 > 0:11:02Didn't do it last time, so made up for it.
0:11:05 > 0:11:09In the waiting room, the recruits have no idea of what to expect,
0:11:09 > 0:11:13but former police community support officer Martin David
0:11:13 > 0:11:14is feeling confident.
0:11:14 > 0:11:16I've got more of a background in the police -
0:11:16 > 0:11:19I was a special constable for seven years, PCSO for three.
0:11:19 > 0:11:21Although I've got experience,
0:11:21 > 0:11:23it's still different every time, isn't it?
0:11:25 > 0:11:28Now it's Martin's turn to make an arrest.
0:11:28 > 0:11:30Keep your hands where I can see them!
0:11:30 > 0:11:32Keep your hands where I can see them, sir!
0:11:32 > 0:11:33Stand where you are, stay there.
0:11:33 > 0:11:36- Look away from me, stay there. - I haven't done anything!
0:11:36 > 0:11:38I am going to talk to you. Are you going to talk to me?
0:11:38 > 0:11:40Cool down, cos you're in my face all the time, innit?
0:11:40 > 0:11:42- I'm going to cool down. - Cool down, then.
0:11:42 > 0:11:44All I'm asking is for you to cool down.
0:11:44 > 0:11:46Sir, I'm talking now. Listen!
0:11:46 > 0:11:49- You listen to me, you don't talk. - Don't shout.- I won't shout.
0:11:49 > 0:11:51Don't shout at me, all right?
0:11:51 > 0:11:52I'm not shouting at you, sir. Turn around.
0:11:52 > 0:11:55At this point, sir, I'm arresting you
0:11:55 > 0:11:57for possession of drugs under Section 5
0:11:57 > 0:12:00of the Misuse of Drugs Act 1971, OK?
0:12:00 > 0:12:02How do you think it went? How do you think you conducted it?
0:12:02 > 0:12:04I personally think it went all right.
0:12:04 > 0:12:06There's bits I could have improved on, definitely.
0:12:06 > 0:12:09Um, I think I got control quite well, I kept my distance.
0:12:09 > 0:12:10What you're doing at the moment
0:12:10 > 0:12:13is going to rub people up the wrong way, OK?
0:12:13 > 0:12:15Even though you're saying, "Calm down," it's not what's coming out.
0:12:15 > 0:12:18- LOUDLY:- "Calm down, sir, do it now! I'm calm - you be calm!"- Yeah.
0:12:18 > 0:12:20That's not calming someone down.
0:12:20 > 0:12:22That is winding him up
0:12:22 > 0:12:25and you continually shouted at him throughout.
0:12:26 > 0:12:29The difficulty is getting across assertiveness with loudness.
0:12:29 > 0:12:31I like to try and be assertive,
0:12:31 > 0:12:34which is important within the role of a police officer,
0:12:34 > 0:12:37but it's bringing it down a level. I think anyone who knows me
0:12:37 > 0:12:38will say I'm naturally quite loud.
0:12:41 > 0:12:44I know role plays, it's a bit harder with safety, because...
0:12:44 > 0:12:45Back in the classroom,
0:12:45 > 0:12:49the recruits watch their performances on the screen.
0:12:49 > 0:12:51Here we go, have a watch of this, then.
0:12:52 > 0:12:56- Once again, the spotlight is on Martin.- Stay where you are!
0:12:56 > 0:12:58Give me your hand! Stay where you are!
0:12:58 > 0:13:01I told you to stay where you were, OK? Let go.
0:13:01 > 0:13:03Move your hands away from me!
0:13:03 > 0:13:05Right!
0:13:05 > 0:13:07SHOUTING CONTINUES
0:13:07 > 0:13:10It is just a downward spiral from here.
0:13:10 > 0:13:12I'm asking you...
0:13:14 > 0:13:17Mart, talk us through it, pal, talk us through it.
0:13:18 > 0:13:22There is good points in there as well. Good points and bad points.
0:13:22 > 0:13:24- I thought it was better than the feedback I had, if I am honest.- OK.
0:13:24 > 0:13:27- You thought it was amazing, did you?- No. No, far from it.
0:13:27 > 0:13:29I think I...
0:13:29 > 0:13:32I agree, it has always been pointed out that I speak loud, I do.
0:13:32 > 0:13:34I do, it's constructive feedback.
0:13:34 > 0:13:36What was the other guy doing?
0:13:36 > 0:13:38- ALL:- Shouting. - He was mimicking it, wasn't he?
0:13:38 > 0:13:41As Martin was getting louder, he was shouting
0:13:41 > 0:13:44and it's just turned into a massive shouting match for ten minutes.
0:13:44 > 0:13:48Oh, gosh! He doesn't like feedback, this one, does he?
0:13:48 > 0:13:51No-one likes making mistakes, do they?
0:13:51 > 0:13:53But as long as he has a little reflect tonight,
0:13:53 > 0:13:55hopefully he will be OK.
0:14:00 > 0:14:02When the recruits complete their training,
0:14:02 > 0:14:06many of them will be deployed as response officers,
0:14:06 > 0:14:09working shifts, answering emergency calls.
0:14:12 > 0:14:17Tonight in Swansea, PCs Jamal Ali and Tony Phipps are on duty.
0:14:18 > 0:14:20Lucky you, driving, Tone.
0:14:20 > 0:14:22Aye, good job I'm driving.
0:14:22 > 0:14:25I'd have driven to the SA1 and be like, "Where's the recorder?"
0:14:27 > 0:14:30- Well done.- Thank you for that. - Top man.
0:14:32 > 0:14:34It's not long into their night shift
0:14:34 > 0:14:36when the first emergency call comes in.
0:14:36 > 0:14:38'Can I have urgent assistance, please?
0:14:38 > 0:14:41'One of our crew members has been assaulted.
0:14:41 > 0:14:45'He's just activated his emergency alarm.'
0:14:45 > 0:14:49A paramedic has gone to an address in the SA1 area.
0:14:49 > 0:14:51It's been reported at the moment
0:14:51 > 0:14:53that he's been assaulted at the address.
0:14:53 > 0:14:56We're going there now just to make sure he's all right
0:14:56 > 0:14:59and then find out what's happened.
0:14:59 > 0:15:04Unlike us, if someone's abusive or threatening to us,
0:15:04 > 0:15:06we can arrest them, can't we?
0:15:06 > 0:15:10But paramedics haven't got that power, unfortunately.
0:15:11 > 0:15:14So when things do go a bit belly-up, they have to contact us.
0:15:19 > 0:15:21- We've managed to sit him up.- Yeah.
0:15:21 > 0:15:23As soon as we go to try and move him, he's just freaked out.
0:15:23 > 0:15:25Up you get.
0:15:25 > 0:15:28I'll be making a complaint against him for assaulting me.
0:15:28 > 0:15:31- You are?- Yeah. - He threw about six punches.
0:15:31 > 0:15:35- I mean, it wasn't minimal effort, it was...- OK.
0:15:35 > 0:15:37He's a strong old boy.
0:15:37 > 0:15:41We identified ourselves to him, tried getting him up
0:15:41 > 0:15:43and he just started swinging.
0:15:46 > 0:15:49The team can now take the man off to hospital for examination.
0:15:51 > 0:15:54Assaults and violence against the emergency services
0:15:54 > 0:15:58is on the increase, as Officer Phipps has observed.
0:15:58 > 0:16:00Neither of those two were injured tonight,
0:16:00 > 0:16:04but it has happened in the past when they have been injured.
0:16:04 > 0:16:07It happens as well to nursing staff in A&E as well.
0:16:07 > 0:16:10They will get assaulted sometimes.
0:16:10 > 0:16:12Or verbally abused and threatened.
0:16:13 > 0:16:16And it's something they can do without, isn't it?
0:16:16 > 0:16:19Last year, Welsh emergency workers
0:16:19 > 0:16:23reported over 350 violent and abusive incidents.
0:16:23 > 0:16:26Tonight, paramedic Christopher Collins is one of them.
0:16:26 > 0:16:30He's allowed us to do a few of our obs without any problems,
0:16:30 > 0:16:32but as soon as we started to move him
0:16:32 > 0:16:34off the settee into a wheelchair,
0:16:34 > 0:16:37he started to become aggressive towards us
0:16:37 > 0:16:38and then started punching
0:16:38 > 0:16:41and I received several punches to my left arm
0:16:41 > 0:16:43and the left side of my ribs.
0:16:48 > 0:16:50We get verbally abused on a daily basis,
0:16:50 > 0:16:53but physically abused, we are finding more
0:16:53 > 0:16:56that it has come into it
0:16:56 > 0:16:59and we are having to call police backup on a lot more occasions
0:16:59 > 0:17:04because of the physical abuse that we are starting to see more of.
0:17:05 > 0:17:08We will be taking statements off the paramedics tonight.
0:17:08 > 0:17:10When he's fit to be released from hospital,
0:17:10 > 0:17:11he'll be going straight to custody,
0:17:11 > 0:17:14where he'll be dealt with for assaulting the paramedics.
0:17:17 > 0:17:20The suspect was later questioned about the assault
0:17:20 > 0:17:23and received a police caution as it was his first offence.
0:17:29 > 0:17:33Every week, South Wales Police deal with more than 150 incidents
0:17:33 > 0:17:35relating to domestic violence,
0:17:35 > 0:17:37and attacks are on the increase.
0:17:39 > 0:17:41So training its future officers
0:17:41 > 0:17:44how to handle these difficult situations is important.
0:17:45 > 0:17:47When you're dealing with this incident,
0:17:47 > 0:17:50make sure that as you're dealing with it, you get enough details
0:17:50 > 0:17:53to investigate it properly, yeah?
0:17:53 > 0:17:55Who goes next?
0:17:55 > 0:17:57Domestic violence practical day today,
0:17:57 > 0:17:59so today now is the big day -
0:17:59 > 0:18:00let's see if they put everything
0:18:00 > 0:18:03that I've told them at the start of the week into practice
0:18:03 > 0:18:05and see if they can come out on top of this one.
0:18:05 > 0:18:07Yeah, it shows code five.
0:18:07 > 0:18:09Have you still got the RP landline on this?
0:18:09 > 0:18:11In his last exercise,
0:18:11 > 0:18:14Martin received feedback for being too confrontational,
0:18:14 > 0:18:17so this time, it's his opportunity to get it right.
0:18:19 > 0:18:21He's nervous, if I'm honest with you.
0:18:21 > 0:18:23Yeah, he is a little bit nervous.
0:18:23 > 0:18:25I just want to see him try and calm the situation down
0:18:25 > 0:18:28and see him calm down as well.
0:18:28 > 0:18:30SHOUTING AND CRASHING
0:18:30 > 0:18:33SHOUTING CONTINUES
0:18:34 > 0:18:36Open the door, sir. Now.
0:18:36 > 0:18:38Open the door, sir, or we're going to be putting it in.
0:18:38 > 0:18:40Open the door. Thank you very much.
0:18:41 > 0:18:43Right, what's been going on?
0:18:43 > 0:18:45She's...
0:18:45 > 0:18:47- She's just gone off her head... - Do you want to come with me, sir?
0:18:47 > 0:18:50Do you want to come with me? I'd appreciate that, sir.
0:18:50 > 0:18:52Come with me, is that all right?
0:18:52 > 0:18:53If I take some details off you,
0:18:53 > 0:18:56just so I can find out a bit more about what's been going on.
0:18:56 > 0:19:00Sir... No, sir, sir, sir, do me a favour, bring it down a little.
0:19:00 > 0:19:04- But I've been here now enough time. - I'm not going to argue with you, OK?
0:19:04 > 0:19:05I'm not here to argue with you, OK?
0:19:05 > 0:19:07I'm here to just deal with the situation
0:19:07 > 0:19:10and make sure that you're OK and she's OK, that's my priority.
0:19:10 > 0:19:13- Yeah.- You can appreciate that. She is your partner, isn't she?
0:19:13 > 0:19:15And it's just for your safety and the baby.
0:19:15 > 0:19:17We want to make sure everything's all right.
0:19:17 > 0:19:20That's fine. I'll just chat with my colleague now.
0:19:20 > 0:19:22- Sir.- Don't tell them anything, right?- Sir, stay there.
0:19:22 > 0:19:24Stay back exactly as I told you.
0:19:24 > 0:19:27Stay back exactly as I've told you.
0:19:27 > 0:19:29Sit there and stay there, OK?
0:19:29 > 0:19:32I've asked you nicely, I've told you to stay where you are.
0:19:32 > 0:19:35- Are you going to do as I ask? - Yeah.- Thank you.
0:19:35 > 0:19:38If you don't do that again, I'll have to handcuff you, OK, sir?
0:19:38 > 0:19:39- Yeah, that's fine. - Thank you very much,
0:19:39 > 0:19:41I appreciate that. Thank you.
0:19:41 > 0:19:43Check mate, well done, guys. Come on, let's have a chat.
0:19:43 > 0:19:47So from your point of view, Mart, massive improvement.
0:19:47 > 0:19:50Honestly, it was 100 times better.
0:19:50 > 0:19:53You not only showed me that you can still escalate it,
0:19:53 > 0:19:56you can still shout and tell the person to cool down if you need to.
0:19:56 > 0:19:59You also brought it back down every single time, didn't you?
0:19:59 > 0:20:01I think, from experience, I wanted to focus on that,
0:20:01 > 0:20:03- that was the key learning for me. - It was brilliant.
0:20:03 > 0:20:06You came across really well, and he actually said that.
0:20:06 > 0:20:09- Awesome, well done. - Brilliant, thank you.- OK.
0:20:09 > 0:20:11- How did you feel? - Yeah, really well.- Yeah.
0:20:11 > 0:20:14I think, after the other day, when I obviously had a few issues
0:20:14 > 0:20:17and today, I think I put everything into practice
0:20:17 > 0:20:19and with a good partner as well to work with,
0:20:19 > 0:20:21it was good, so, yeah, at least he's happy with us,
0:20:21 > 0:20:24and I think we are, so it's all about the learning.
0:20:24 > 0:20:27- It's good learning.- Brilliant. - Thank you.- Thank you.
0:20:30 > 0:20:35The M4 motorway - the busiest road in the South Wales Police area.
0:20:36 > 0:20:41Every day, thousands of lorries clock up the miles 24/7.
0:20:44 > 0:20:48And as a former trucker himself, roads policing officer Tony Rees
0:20:48 > 0:20:52takes a keen interest in their activities on his patch.
0:20:58 > 0:21:03We do stop foreign vehicles on quite a regular basis and, obviously,
0:21:03 > 0:21:06we look in the back of them, because - with the immigrant crisis
0:21:06 > 0:21:11that's currently ongoing - it's a political hot potato at the moment.
0:21:11 > 0:21:16And, for sure, we've had illegal immigrants jumping out of lorries
0:21:16 > 0:21:18at service stations in our force area.
0:21:18 > 0:21:21There's a truck alongside us now, so we're just going to pull him
0:21:21 > 0:21:23into the services now at Swansea West
0:21:23 > 0:21:26and we'll go through a few checks with the driver in the services.
0:21:30 > 0:21:32With the lorry safe from motorway traffic,
0:21:32 > 0:21:35Officer Rees needs to find out the driver's nationality.
0:21:35 > 0:21:40- Hello, do you speak English?- No. - None? Nil? OK, your documents first.
0:21:40 > 0:21:43Insurance? Insurance? Paperwork?
0:21:46 > 0:21:49- Paperwork?- Er, documents?
0:21:49 > 0:21:53- Your documents and insurance. Lorry insurance.- Ah, insurance.
0:21:53 > 0:21:57In situations like this, with a foreign lorry driver, and they have
0:21:57 > 0:21:59difficulty understanding what I'm asking him to do,
0:21:59 > 0:22:01we ring what's called Language Line,
0:22:01 > 0:22:03'whereby we would ring them up
0:22:03 > 0:22:06'and ask them for a particular language, for an interpreter.'
0:22:06 > 0:22:08Yes, that's right, yes.
0:22:08 > 0:22:11Having discovered that the driver is from Romania,
0:22:11 > 0:22:15PC Rees gets Language Line on the phone to help translate.
0:22:15 > 0:22:19So ask him what is he carrying and what is his destination, please, OK?
0:22:25 > 0:22:27HE SPEAKS ROMANIAN
0:22:30 > 0:22:31Lanelly.
0:22:33 > 0:22:35Llanelli!
0:22:35 > 0:22:37- Lanelly! - Yeah, yeah, "Lanelly" will do, yeah.
0:22:37 > 0:22:39HE SPEAKS ROMANIAN
0:22:39 > 0:22:42Can you ask him to open the rear doors for me to have a look, please?
0:22:43 > 0:22:46You OK to stay on the line for a minute?
0:22:46 > 0:22:47OK, thank you.
0:22:55 > 0:22:57- OK.- OK?- No problem, yeah.
0:22:57 > 0:22:58Um, I want you to ask him
0:22:58 > 0:23:02to print out his tacograph chart for today, please.
0:23:05 > 0:23:09What PC Rees does uncover is a problem with the driver's tacograph.
0:23:10 > 0:23:14He's driven for too many hours without the correct break.
0:23:14 > 0:23:17He has committed an offence by driving without
0:23:17 > 0:23:21taking his daily rest, so he's been prohibited from moving now.
0:23:21 > 0:23:23I know he's going to stay here for 11 hours, he's going
0:23:23 > 0:23:25to have a break, he's only going to Llanelli down the road,
0:23:25 > 0:23:27which is probably 20 minutes' drive from here,
0:23:27 > 0:23:30but he's free to do that after 6 o'clock in the morning now.
0:23:32 > 0:23:36After nearly 30 years on the job, officer Tony Rees has witnessed
0:23:36 > 0:23:40a lot of transformations in the police force.
0:23:40 > 0:23:44Lots and lots of changes, especially advancements in technology.
0:23:44 > 0:23:47That has probably been the biggest thing for me, I think.
0:23:47 > 0:23:52Computer things and a lot of it, I must admit, is over my head
0:23:52 > 0:23:58and I don't really understand it, so I'm not a dinosaur, but not far off.
0:24:07 > 0:24:09Back at the training school,
0:24:09 > 0:24:13it's a new day and a new challenge for the next generation.
0:24:13 > 0:24:14- Good morning. - ALL: Good morning.
0:24:14 > 0:24:17How's everyone this morning?
0:24:17 > 0:24:21Putting the recruits through their paces today is officer Baz Narbad.
0:24:21 > 0:24:23OK, so what are the languages
0:24:23 > 0:24:25that they're saying they want people to know?
0:24:25 > 0:24:28'There were two things I really wanted to do.'
0:24:28 > 0:24:31Um, one was be a police officer, um...
0:24:31 > 0:24:33Unfortunately, at the time, when I left school,
0:24:33 > 0:24:35they had a height restriction,
0:24:35 > 0:24:38so, being a bit vertically challenged, I couldn't get in.
0:24:38 > 0:24:41My other aspiration was to be a teacher, so, of course,
0:24:41 > 0:24:45when they dropped the height restriction, um,
0:24:45 > 0:24:47I got into the police and, with the training,
0:24:47 > 0:24:51'it's kind of combining both of my ideal jobs, really.'
0:24:51 > 0:24:54OK, well, enjoy it, yeah? Let's learn from it.
0:24:54 > 0:24:57And we'll see you when we call you. OK, guys.
0:24:57 > 0:25:00EQUIPMENT BEEPS, BUZZ OF CONVERSATION
0:25:00 > 0:25:01In today's role play,
0:25:01 > 0:25:05everyone will be assessed on how they deal with a reported theft.
0:25:05 > 0:25:09Former retail worker Danielle Turner is up next.
0:25:10 > 0:25:13I always try to relax before them, and try not to think about it,
0:25:13 > 0:25:16cos if I get panicked, I forget everything then.
0:25:16 > 0:25:19- So you're panicked, then(?) - LAUGHTER
0:25:19 > 0:25:22So are you thinking about it now, or are you just...?
0:25:22 > 0:25:24No, I don't think about it until I walk in there.
0:25:27 > 0:25:31- Hello, I'm PC Turner. This is PC Mason. Are you OK?- Yeah.
0:25:31 > 0:25:34- Well, not really.- What's happened? - My bag's been taken out of my car.
0:25:34 > 0:25:36And is it just the bag that's been taken or anything else?
0:25:36 > 0:25:40- No, it's just the bag that's gone. - OK, and what does the bag look like?
0:25:40 > 0:25:44- It is a briefcase bag. In fact, there he is. That's him!- OK.
0:25:44 > 0:25:45- Go and get him!- Stay here.
0:25:47 > 0:25:50Excuse me? Can you stop there, please?
0:25:52 > 0:25:55- Yeah, can you just stop there? - What's the matter?
0:25:55 > 0:25:58- We need you to stop...- Why?- ..now. - I haven't done anything.- Right...
0:25:58 > 0:26:02- What's the matter?- I'm going to search you under Section 1 of PACE.
0:26:02 > 0:26:05Put your arms in the lower of your back, knuckles touching, OK?
0:26:05 > 0:26:07I'll come to this side of you now and start searching you, OK?
0:26:07 > 0:26:10Can you put your hands like this, so I can hold them both?
0:26:10 > 0:26:12That's great, thank you.
0:26:12 > 0:26:14PC Mason has found a bag...
0:26:14 > 0:26:16- Bag?- ..and we do also have a description of you,
0:26:16 > 0:26:19- and we've got a witness stating it is you, OK?- I...
0:26:19 > 0:26:21So I'm going to arrest you under suspicion of theft of a
0:26:21 > 0:26:24- motor vehicle.- You're joking!- I need to remind you you are under caution.
0:26:24 > 0:26:28- Do you have any reply to the caution?- Yeah! It's not me.
0:26:28 > 0:26:29OK, and relax.
0:26:29 > 0:26:32OK, Danni, Beth, OK.
0:26:32 > 0:26:35- How do you feel that went?- I think I should've arrested him straightaway.
0:26:35 > 0:26:38OK, so what were your thought processes?
0:26:38 > 0:26:41Um, I was just thinking, in case it wasn't him.
0:26:41 > 0:26:44I was quite definite. I went, "That's him!"
0:26:44 > 0:26:46- I said, "Go and get him!"- Yeah.
0:26:46 > 0:26:49- Could you get any more positive than that?- You can't.- No.- You know...
0:26:49 > 0:26:52As soon as I stopped him, and started searching him, I was like,
0:26:52 > 0:26:53"I should've arrested him."
0:26:53 > 0:26:56Big learning from this is, if you've got the grounds,
0:26:56 > 0:26:57arrest straightaway.
0:26:57 > 0:27:00- Well done.- Thanks, Baz. - OK, off you go.
0:27:00 > 0:27:03- And pass on your radio. Well done.- All right.
0:27:03 > 0:27:07- How was it?- Yeah, it went OK. I knew I made the mistake straight away.
0:27:07 > 0:27:09I was like, "Why haven't I arrested him?"
0:27:09 > 0:27:11but I'd already started searching him then,
0:27:11 > 0:27:14so I thought I may as well just carry on and then arrest him.
0:27:14 > 0:27:17- BAZ:- They're a good bunch, yeah, definitely.
0:27:17 > 0:27:20To see the change in the 12 weeks from day one, when they're nervous,
0:27:20 > 0:27:24they don't quite know what they're doing, to the very last week,
0:27:24 > 0:27:26when they're very confident and pretty much ready to go out.
0:27:30 > 0:27:3412 weeks ago, 62 recruits began their training.
0:27:36 > 0:27:39Now they are fully fledged officers joining the ranks
0:27:39 > 0:27:41of South Wales Police.
0:27:41 > 0:27:42Walk with me, do as I say...
0:27:42 > 0:27:47PC Martin David is working in Pontypridd with a response team
0:27:47 > 0:27:50and he has made his first domestic violence arrest.
0:27:51 > 0:27:52Attention!
0:27:54 > 0:27:56Officer Danielle Turner is on patrol
0:27:56 > 0:27:59in Swansea city centre, also with a response team.
0:28:00 > 0:28:03It's her ambition to secure a role in child protection
0:28:03 > 0:28:05in her future with the force.
0:28:08 > 0:28:11SIREN WAILS Next time on Police 24/7...
0:28:11 > 0:28:13What's happening?
0:28:13 > 0:28:14..in Swansea city centre,
0:28:14 > 0:28:18a homeless person causes concern for the constables on the street.
0:28:18 > 0:28:21We can't leave you alone, cos you're vulnerable.
0:28:21 > 0:28:23Oh, I'm vulnerable?! Yeah, that's why I get smashed in the head!
0:28:23 > 0:28:28CHILDREN SQUEAL The neighbourhood team are on playtime patrol in Mumbles.
0:28:28 > 0:28:31You've got it on backwards, son! Put it on the other way.
0:28:32 > 0:28:35And investigating officer Dale Davies
0:28:35 > 0:28:37is on the case of a nasty assault.
0:28:37 > 0:28:40This has happened in a nightclub in Swansea,
0:28:40 > 0:28:43which, as Tom Jones will tell you, "It's not unusual".