0:00:02 > 0:00:03SIREN WAILS This time on Police 24/7...
0:00:03 > 0:00:06- What's happening? - In Swansea city centre,
0:00:06 > 0:00:10a homeless person causes concern for the constables on the street...
0:00:10 > 0:00:12We can't leave you alone, cos you're vulnerable, And'.
0:00:12 > 0:00:15Oh, I'm vulnerable, am I? Yeah, that's why I get smashed, innit?!
0:00:15 > 0:00:16CHILDREN SQUEAL
0:00:16 > 0:00:20..the neighbourhood team are on playtime patrol in Mumbles...
0:00:20 > 0:00:23You've got it on backwards, son. Put it on the other way.
0:00:24 > 0:00:27..and investigating officer Dale Davis
0:00:27 > 0:00:29is on the case of a nasty assault.
0:00:29 > 0:00:32This has happened in a nightclub in Swansea,
0:00:32 > 0:00:36which, as Tom Jones will tell you, "It's not unusual".
0:00:38 > 0:00:43This is a week in the life of the largest police force in Wales.
0:00:44 > 0:00:48Seven days of action with the cops on the street
0:00:48 > 0:00:50and the criminals that they try to beat.
0:00:51 > 0:00:54This is Police 24/7.
0:00:57 > 0:00:59VOICES ON RADIO
0:00:59 > 0:01:02- Technically, you're still in your 30s, aren't you?- Ha!
0:01:02 > 0:01:06- There's no "technically" about it, I AM still in my 30s.- OK.
0:01:06 > 0:01:08- Technically. - There is no "technically".
0:01:08 > 0:01:11You just put that word in and there's no need for it.
0:01:11 > 0:01:14- I am still in my 30s.- You're closer to 40 than you're anything else.
0:01:14 > 0:01:18Yeah, but I'm still IN my 30s!
0:01:18 > 0:01:21Swansea city centre, and neighbourhood police officers
0:01:21 > 0:01:25Kath Thomas and Kerry Roberts are out on patrol.
0:01:25 > 0:01:27How long have you two worked together?
0:01:27 > 0:01:30Three long years.
0:01:30 > 0:01:34- We've had our ups and downs.- Yeah. We share a common bond, don't we?
0:01:34 > 0:01:35- Yes.- Give me a fist bump.
0:01:36 > 0:01:38THEY LAUGH
0:01:38 > 0:01:41Responsible for keeping the city centre safe,
0:01:41 > 0:01:45if there's trouble, they are often the first on the scene.
0:01:45 > 0:01:48- MAN ON RADIO:- 'A male heading towards the corner of Eli Jenkins.
0:01:48 > 0:01:51'I don't know if you can possibly catch up with him and have a word.
0:01:51 > 0:01:54- 'His language was abysmal...' - Abysmal?
0:01:54 > 0:01:56- 'He's running towards the corner of...'- I can see him.
0:01:56 > 0:01:58'..Union Street and Oxford Street.'
0:01:58 > 0:01:59It's that guy, innit?
0:02:03 > 0:02:06The man has been reported for being abusive to a shopkeeper.
0:02:10 > 0:02:13- We just had a complaint.- I was in... - Go on, tell me your story.
0:02:13 > 0:02:17I was in the shop and I stuck up for myself. What's wrong with that?
0:02:17 > 0:02:21He was telling me, like, you know, "Can you leave?"
0:02:21 > 0:02:23I said, "You've got a problem, haven't you?"
0:02:23 > 0:02:25- What's your name? - Am I not allowed to say that?
0:02:25 > 0:02:27If that's what you said, there's no problem with that.
0:02:27 > 0:02:30- That's all I said.- Have you been in trouble with us before, Jeff?
0:02:30 > 0:02:35- I was in trouble 1998.- 1998?- Yeah. - A long time ago, then.- Yeah, yeah.
0:02:35 > 0:02:38- What's your date of birth, flower? - 17th of the first '74.
0:02:39 > 0:02:41PC Thomas checks his details
0:02:41 > 0:02:45and it appears the detained man hasn't been telling the truth.
0:02:47 > 0:02:50Thank you. And when was the last time he was on, please?
0:02:51 > 0:02:53You've been in trouble since 1998, haven't you?
0:02:55 > 0:02:58- Maybe so, yeah.- Yeah! - But nothing major.
0:02:58 > 0:03:02- No, no, but you have been in trouble since 1998.- Yeah.
0:03:02 > 0:03:05And, as more information comes over the radio,
0:03:05 > 0:03:07Officer Thomas discovers the man is
0:03:07 > 0:03:11actually wanted for something far more serious than verbal abuse.
0:03:11 > 0:03:15Yeah, thank you. Can you pass me the occurrence numbers for those two?
0:03:15 > 0:03:17Right, you are wanted for two assaults.
0:03:17 > 0:03:18- Two assaults?- Two assaults, OK?
0:03:18 > 0:03:21- So I'm going to arrest you for both now.- What are they?
0:03:21 > 0:03:23- Tell me. - You do not have to say anything,
0:03:23 > 0:03:25but it may harm your defence if you do not mention when questioned
0:03:25 > 0:03:27- something you rely on in court. - Listen.- Listen.
0:03:27 > 0:03:29Anything you say may be given in evidence.
0:03:29 > 0:03:33- Yo!- All right?- Aye, good. - VOICES ON RADIOS
0:03:33 > 0:03:35Good man. Thanks, Kev.
0:03:35 > 0:03:39Jeffrey Pullen will now be taken into police custody, where he will
0:03:39 > 0:03:42be detained for further questioning regarding the assaults.
0:03:44 > 0:03:46In there for me. Speak to the sergeant.
0:03:46 > 0:03:50- Do you understand the reason you've been arrested?- Not really, no.
0:03:50 > 0:03:53- There's an allegation... - Self-defence!- ..on the 10th of July
0:03:53 > 0:03:57- that you assaulted somebody on the street.- That is total rubbish.
0:03:57 > 0:03:59OK. And on the 15th of July, there's an allegation
0:03:59 > 0:04:01- you assaulted... - AUDIO DIPPED
0:04:01 > 0:04:04- No, self-defence that was. - OK.- He chucked a chair at me.
0:04:04 > 0:04:07Jeff, wait now, we'll speak in interview, OK?
0:04:07 > 0:04:10- So what do you think'll happen? - Well, you've got to be interviewed
0:04:10 > 0:04:12and, from there, we'll decide what going to happen.
0:04:12 > 0:04:16I can't give you any advice before that or any decision before it, OK?
0:04:16 > 0:04:19Thank you very much. Jeffrey, we'll see you later.
0:04:19 > 0:04:22- See you later.- All right, babe. - I've got my money on me, mind.
0:04:22 > 0:04:25The gent's going to search you now. He'll take everything off you.
0:04:25 > 0:04:27You'll get it back when you leave the police station, OK?
0:04:27 > 0:04:29- Best of luck.- Thanks.
0:04:31 > 0:04:35Pullen had no further action taken against him for one of the assaults.
0:04:37 > 0:04:40However, he appeared before the Magistrates' Court for the other,
0:04:40 > 0:04:44where he pleaded guilty and was fined £160.
0:04:50 > 0:04:53Swansea Custody Unit is one of the busiest in South Wales.
0:04:53 > 0:04:56You guys attacked me, yeah?
0:04:56 > 0:04:58You guys attacked me!
0:04:58 > 0:05:01- Calm down! - SHOUTING CONTINUES
0:05:03 > 0:05:07Serving a huge area from Gower to Neath, it's open 24/7.
0:05:09 > 0:05:11And with 28 cells to monitor,
0:05:11 > 0:05:14it's always a busy time for the custody officers.
0:05:14 > 0:05:18Why are you venting all your frustration to me and my staff?
0:05:18 > 0:05:20Because your staff locked me up.
0:05:20 > 0:05:24- This is where you have charged me. - Listen, listen, listen. Calm...
0:05:24 > 0:05:26- Are you going to calm down? - I am calm.
0:05:26 > 0:05:29- I am calm.- Lower your voice, then. - I'm angry!- Lower your voice.
0:05:29 > 0:05:34Sergeant Derwin Thomas has just clocked on for his 12-hour shift.
0:05:34 > 0:05:36Some are quite jovial when they get arrested,
0:05:36 > 0:05:39others are quite, er, vocal
0:05:39 > 0:05:42and others are quite downright rude and violent and all the rest of it.
0:05:42 > 0:05:45But that's the nature of the job, isn't it?
0:05:45 > 0:05:47They're the bad guys. We're the good guys.
0:05:49 > 0:05:52As Sergeant Thomas sorts out his detainee,
0:05:52 > 0:05:54his colleague, Sergeant John Richards,
0:05:54 > 0:05:57also has his first suspect of the shift.
0:05:57 > 0:06:01- Oh, good morning, sir. - All right, my friend?
0:06:01 > 0:06:04Um, can you just go over this for me, please?
0:06:04 > 0:06:10Yes, we were called to Rockwell, door staff at the scene.
0:06:10 > 0:06:14The gentleman and his friend go into a cubicle, he was searched.
0:06:14 > 0:06:19After search, a small bag of white powder was found in his pocket
0:06:19 > 0:06:21and he's told us it's cocaine,
0:06:21 > 0:06:24so he's been arrested for possession of class A.
0:06:24 > 0:06:26- Understand that?- Yes, sir.
0:06:26 > 0:06:29I'm authorising your detention in order for the officers
0:06:29 > 0:06:31to secure evidence in relation to that allegation.
0:06:31 > 0:06:33- Have you been drinking?- Yes, sir.
0:06:33 > 0:06:37- I understand you're a soldier? - Yes, sir.- Where are you based?
0:06:37 > 0:06:39Brecon, sir.
0:06:39 > 0:06:43- How long have you been in the army, Delyn?- Three years, sir.
0:06:43 > 0:06:45Never been arrested before?
0:06:45 > 0:06:48- Er, second time, sir. - When was the first time?
0:06:48 > 0:06:50- I was arrested for assault, sir. - How long ago was that?
0:06:50 > 0:06:55- Um, a couple of months. - Ago?- Er, yes, sir.
0:06:55 > 0:06:58You understand that we're going to have to tell your barrack commander?
0:06:58 > 0:07:00Yes, sir. Is this necessary, sir?
0:07:00 > 0:07:03- Yes, it's the law, my friend. - OK, sir.
0:07:03 > 0:07:09Any... Any military personnel - navy, marines, army, air force -
0:07:09 > 0:07:12we've gotta notify... We've gotta notify their agencies.
0:07:12 > 0:07:14- Yes, sir.- Right. There we are, take him down.
0:07:14 > 0:07:16- Cheers now.- This way?
0:07:16 > 0:07:17Yeah, this way.
0:07:17 > 0:07:21'I don't think they'll be happy with him being in possession of cocaine.
0:07:21 > 0:07:24'Not a serving soldier anyway, no. This could affect his whole career.'
0:07:27 > 0:07:30And you can see the attitude of the soldiers when they come in.
0:07:30 > 0:07:34They're all drilled, "Sir. No, sir. Three bags full, sir. Yes, sir."
0:07:35 > 0:07:38Hello, Sergeant Richards from Swansea Police Station, South Wales.
0:07:38 > 0:07:40We've got army personnel that's been arrested.
0:07:42 > 0:07:45He was arrested for possession of a controlled drug, cocaine.
0:07:48 > 0:07:52Ten years in this department, 20 years in the police.
0:07:52 > 0:07:54I do enjoy working in here, but...
0:07:54 > 0:07:57the problem is, you don't see people at their best.
0:07:57 > 0:08:00It blights our perception of the world, unfortunately.
0:08:03 > 0:08:07Reserve Fusilier Dylan Phillips was later released from police custody.
0:08:09 > 0:08:11He was given a caution for possession of a class A drug.
0:08:13 > 0:08:16It will remain on his police record for life.
0:08:21 > 0:08:26South Wales Police cover over 800 square miles,
0:08:26 > 0:08:29from the hustle and bustle of the city centres
0:08:29 > 0:08:31to one of the most popular seaside destinations.
0:08:34 > 0:08:35Mumbles.
0:08:37 > 0:08:41Gosh, do you know? I didn't realise how far across Port Talbot was.
0:08:41 > 0:08:43I thought it was more, like, over there.
0:08:44 > 0:08:48PC Andy Phillips is the new neighbourhood beat manager
0:08:48 > 0:08:52and he's been working with PCSO Joelle Borthwick for just a month.
0:08:54 > 0:08:57This morning, they're off to visit a local nursery.
0:08:57 > 0:09:01They get to take their fingerprints, which they can keep on a key ring.
0:09:01 > 0:09:04They love that, that's their favourite.
0:09:04 > 0:09:09And they get to play with handcuffs and shields and uniform.
0:09:09 > 0:09:12When I was young, I was too afraid to even look a policeman in the eye.
0:09:12 > 0:09:17In fact, I'd cross the street just in case they discovered, you know,
0:09:17 > 0:09:20I hadn't tidied my bedroom or I had been naughty
0:09:20 > 0:09:21or something silly like that.
0:09:25 > 0:09:28Hello. Hello.
0:09:28 > 0:09:31- SHE GASPS - What have you got on?
0:09:31 > 0:09:32Are you a policeman?
0:09:32 > 0:09:34Oh!
0:09:34 > 0:09:36Wow, you look amazing!
0:09:36 > 0:09:38I love it.
0:09:38 > 0:09:40- Come in.- Come in!
0:09:40 > 0:09:42What do police officers do, then, boys and girls?
0:09:42 > 0:09:44Anybody know what police officers do?
0:09:44 > 0:09:46- Go on, Breanna.- Catch bad guys.
0:09:46 > 0:09:48Catch bad guys. What happens to the bad guys?
0:09:48 > 0:09:52- Where do they go?- Jail. - They do, they go to jail.
0:09:52 > 0:09:55BUZZ OF CONVERSATION
0:09:56 > 0:10:02We are using these ink strips to fingerprint the children,
0:10:02 > 0:10:04so they can have a little keepsake.
0:10:04 > 0:10:06They love it and...
0:10:06 > 0:10:10try and get as dirty as possible, but we are on hand.
0:10:10 > 0:10:12SQUEALING AND CHATTER
0:10:12 > 0:10:13HE LAUGHS
0:10:13 > 0:10:15Often, when we deal with people,
0:10:15 > 0:10:17it's at a crisis point in their lives.
0:10:17 > 0:10:22So it's nice to deal with people who are, you know, innocent youngsters
0:10:22 > 0:10:26who are just generally happy and just pleased to see you.
0:10:26 > 0:10:29Who would like to see the police car?
0:10:29 > 0:10:31- ALL: Me! - Yeah?
0:10:31 > 0:10:33LAUGHTER AND SQUEALING
0:10:35 > 0:10:38Who wants to have a look? Do you want to get in?
0:10:38 > 0:10:40- I'm getting in. - Who wants to get in?- Me too.
0:10:40 > 0:10:42SIREN WAILS
0:10:42 > 0:10:43LITTLE GIRL SQUEALS
0:10:43 > 0:10:46Oh, my gosh!
0:10:46 > 0:10:49You've got it on backwards, son, put it on the other way.
0:10:49 > 0:10:51There we are.
0:10:53 > 0:10:56It's lovely to see the kids enjoying it and...
0:10:56 > 0:10:58- HORN BEEPS - ..like I was saying earlier,
0:10:58 > 0:10:59breaking down some of the barriers,
0:10:59 > 0:11:02so that we're not this mysterious figure to them
0:11:02 > 0:11:04and they can come and interact with us and say hello.
0:11:04 > 0:11:06SIREN WAILS
0:11:09 > 0:11:12Neighbourhood officers have to know their communities,
0:11:12 > 0:11:15whether they're on patrol in the countryside or the city.
0:11:18 > 0:11:21In Swansea, officers Kath Thomas and Kerry Roberts
0:11:21 > 0:11:22are back on their morning beat.
0:11:24 > 0:11:27You know we're going to tell you this is not a skate park, don't you?
0:11:27 > 0:11:32- Next time.- Sorry, boys. - You'll have to do it somewhere else.
0:11:32 > 0:11:35Sorry. It wasn't even much skating.
0:11:35 > 0:11:38He's a skater. And a very good one. Far better than you.
0:11:38 > 0:11:41BOYS CHATTER, KATH LAUGHS
0:11:41 > 0:11:44- Looks can be deceiving. - Just cos he's old!
0:11:44 > 0:11:45LAUGHTER
0:11:46 > 0:11:51For PC Thomas, this job is a family affair.
0:11:51 > 0:11:55My sister joined the police and my father made me apply,
0:11:55 > 0:11:58helped practise an interview and then I got in.
0:11:58 > 0:12:00And that was it, really.
0:12:00 > 0:12:04And I didn't enjoy my first year, so I thought I'd leave.
0:12:04 > 0:12:07I think I was just really naive and I didn't have a clue,
0:12:07 > 0:12:12but then I came to town to work and I loved it.
0:12:12 > 0:12:15- What do you like about working in town?- Do you know? It's just busy
0:12:15 > 0:12:19and there's loads going on and you build up rapports with people.
0:12:19 > 0:12:21I don't know, it's just stuff's happening all the time,
0:12:21 > 0:12:24which is what you want, otherwise your day drags.
0:12:24 > 0:12:25- A couple of the boys there.- Yeah.
0:12:28 > 0:12:31Working in the city centre means the officers often deal
0:12:31 > 0:12:36with vulnerable teenagers and the problems that their lives can bring.
0:12:36 > 0:12:39- Wait.- She had me done for assault and robbery, right...- BOY:- And me.
0:12:39 > 0:12:41- ..when I didn't do it.- And me. - She assaulted and robbed me.
0:12:41 > 0:12:43She's wearing my clothes!
0:12:43 > 0:12:44- KERRY:- You've been with her all the time.
0:12:44 > 0:12:46You didn't need to shout at her then.
0:12:46 > 0:12:49The girl at the centre of this disagreement is Rebecca,
0:12:49 > 0:12:51who PC Thomas knows well.
0:12:51 > 0:12:55- What happened? Last time we spoke, you were good friends.- Long story.
0:12:55 > 0:12:58So we're going to come and get the clothes back tomorrow, are we?
0:12:58 > 0:13:01There we are, sorted. In the meantime, stay away from her, yeah?
0:13:01 > 0:13:03AUDIO DIPS
0:13:03 > 0:13:06The row blows over,
0:13:06 > 0:13:09but Officer Thomas is still worried about Rebecca.
0:13:09 > 0:13:12She can't do much about her situation.
0:13:12 > 0:13:16But she can help her get a meal from a food bank at a local mosque.
0:13:16 > 0:13:18What did you tell me to put on last time?
0:13:18 > 0:13:21You can't even remember, cos you were so off your head.
0:13:21 > 0:13:23- More biscuits?- Yeah.
0:13:24 > 0:13:28So no pasta, biscuits, sweets, extra.
0:13:28 > 0:13:31Tell them what you can't cook, if you're having trouble cooking, OK?
0:13:31 > 0:13:34All right. Are you OK to walk through town?
0:13:34 > 0:13:37Do you want me to ask CCTV to watch you to make sure you're safe?
0:13:37 > 0:13:40ON RADIO: 'Yes, thank you. Very much appreciated.'
0:13:43 > 0:13:46What is your kind of worry with her?
0:13:46 > 0:13:50She's vulnerable and open to all sorts of exploitation.
0:13:50 > 0:13:54Because of her need and her addiction to any sort of drugs.
0:13:54 > 0:13:57And I don't think Swansea's any different to any other city.
0:13:57 > 0:13:59I'd imagine that every city's got the same problem.
0:14:06 > 0:14:09In the evening, Swansea's Wind Street is
0:14:09 > 0:14:11the popular place for party people.
0:14:14 > 0:14:17But not all nights out end up with just a hangover.
0:14:24 > 0:14:26Terrible, isn't it?
0:14:26 > 0:14:30Police Constable Dale Davis is on the case of a city centre assault.
0:14:31 > 0:14:34He works in the Hub, the department responsible
0:14:34 > 0:14:38for investigating suspected criminals held in police custody.
0:14:39 > 0:14:42This has happened in a nightclub in Swansea,
0:14:42 > 0:14:45which, as Tom Jones will tell you, "It's not unusual".
0:14:45 > 0:14:47Not on a weekend.
0:14:48 > 0:14:51- HE WINCES - There you go, and that is
0:14:51 > 0:14:54Courtney, who's, er... victim number one.
0:14:57 > 0:15:00The man they suspect has committed the assault
0:15:00 > 0:15:02is already in police custody.
0:15:02 > 0:15:07Now, Officer Davis has just 24 hours to investigate what has happened
0:15:07 > 0:15:10before a decision is made to charge or release him.
0:15:11 > 0:15:13The clock is ticking.
0:15:14 > 0:15:17This is going to be the victim, we're now looking at him.
0:15:20 > 0:15:23You can see that the person he's assaulted has absolutely...
0:15:23 > 0:15:25nothing to do with anything
0:15:25 > 0:15:28and couldn't be misconstrued as being anything to do with anything.
0:15:28 > 0:15:32It's a completely nasty, unprovoked attack.
0:15:32 > 0:15:37So I'm going to try and get a statement off the third victim...
0:15:37 > 0:15:40- Victim.- ..and also, while I'm there,
0:15:40 > 0:15:43I'm going to try and get some brief statements
0:15:43 > 0:15:45from the people who were friends of him.
0:15:48 > 0:15:50Dealing with criminals, suspects and witnesses
0:15:50 > 0:15:52is part of the policing job.
0:15:53 > 0:15:56PC Davis joined the force 11 years ago.
0:15:56 > 0:16:02I've had loads of jobs, from being a motorbike shop owner,
0:16:02 > 0:16:05working in the local education authority,
0:16:05 > 0:16:07working for the local prison, um...
0:16:07 > 0:16:10and I think joining when I did was fantastic,
0:16:10 > 0:16:13cos I had enough life experience
0:16:13 > 0:16:16to marry my life and the police together,
0:16:16 > 0:16:19as opposed to letting the police swamp my life, which is easy to do,
0:16:19 > 0:16:21I think, if you're a bit younger.
0:16:24 > 0:16:27This morning, PC Davis is calling on the victim,
0:16:27 > 0:16:29who was the third person to be assaulted.
0:16:29 > 0:16:31He is also an eyewitness
0:16:31 > 0:16:34to the first punch thrown on the CCTV footage.
0:16:35 > 0:16:36Morning.
0:16:39 > 0:16:42Meanwhile, the suspect, Oliver Torkington,
0:16:42 > 0:16:43remains in police custody
0:16:43 > 0:16:47as the evidence in the case continues to be gathered.
0:16:57 > 0:17:00'It's nice to come out and take statements off people,'
0:17:00 > 0:17:03who are the genuinely nice people who are looking out for each other.
0:17:05 > 0:17:09And then, you've got idiots like that who just shouldn't be there,
0:17:09 > 0:17:10shouldn't be in circulation.
0:17:12 > 0:17:14You do build a mental picture of people.
0:17:14 > 0:17:16Of course you do, I'm human, it's as simple as that.
0:17:16 > 0:17:19I've got all his previous convictions, previous history,
0:17:19 > 0:17:21talked to all the people who dealt with him last night,
0:17:21 > 0:17:24talked to police officers who arrested him.
0:17:24 > 0:17:27Sometimes, I talk to police officers who have dealt with him in the past.
0:17:27 > 0:17:30But when you sit down, be prepared for anything, basically.
0:17:30 > 0:17:33When you sit down and sit in front of them, you've got a job to do.
0:17:33 > 0:17:35I doesn't matter what I think of him or whatever.
0:17:35 > 0:17:39I'm here to, um, to find out the truth of what's gone on.
0:17:39 > 0:17:43Unfortunately, I think I know what's gone on, and I've got CCTV.
0:17:43 > 0:17:44All good fun.
0:17:48 > 0:17:51Won't be long, just stay down here now until we get the laptop out.
0:17:51 > 0:17:53- It's only CCTV.- Cheers.
0:18:00 > 0:18:04Back on the streets are officers Thomas and Roberts.
0:18:04 > 0:18:07There's no denying it.
0:18:07 > 0:18:10You know, quiet shifts are few and far between.
0:18:10 > 0:18:14- Do you agree?- I think the violent crime on Wind Street has reduced.
0:18:14 > 0:18:16- Yes.- When we first started doing that,
0:18:16 > 0:18:18- it was fighting all the time, wasn't it?- Yes.
0:18:18 > 0:18:22But I think people have now realised on Wind Street that the CCTV
0:18:22 > 0:18:26- is very good...- Yeah.- ..that things are chased up and not forgotten,
0:18:26 > 0:18:31um, and there's enough police there to police it properly, you know?
0:18:31 > 0:18:35It's not long into their shift when they get their first call.
0:18:35 > 0:18:38- ON RADIO:- 'A white male, aged approximately 50 years of age,
0:18:38 > 0:18:42'lying on the pavement outside the premises. Possibly homeless male.
0:18:42 > 0:18:44'Staff have managed... well, tried to speak to him,
0:18:44 > 0:18:47'but he doesn't appear to be responding.'
0:18:47 > 0:18:49A man, who's believed to be homeless,
0:18:49 > 0:18:53- has been found unconscious on the pavement.- Andy, all right?
0:18:53 > 0:18:55Could you sit up for me, buddy?
0:18:55 > 0:18:58- Is it Dean?- Have you been drinking or have you taken something else?
0:18:58 > 0:18:59SLURRED SPEECH
0:18:59 > 0:19:02- Andy, you'll have to get up, kiddo. - Could you sit up for us, then?
0:19:04 > 0:19:05What's happening?
0:19:07 > 0:19:09Have you taken something else?
0:19:10 > 0:19:13- I'm OK, yeah.- We can't leave you alone, cos you're vulnerable, And'.
0:19:13 > 0:19:16Oh, I'm vulnerable, am I? That's why I get smashed, innit!
0:19:16 > 0:19:18I get punched. I can take it, though.
0:19:18 > 0:19:22- I don't give you- BLEEP!- Don't put your finger in my face.- I'm sorry.
0:19:22 > 0:19:25- I don't give you- BLEEP! - Don't give me- BLEEP!
0:19:25 > 0:19:26- No-one's giving you- BLEEP!
0:19:26 > 0:19:28But I'm all right. I'm OK.
0:19:28 > 0:19:31Andrew is just 42 years old
0:19:31 > 0:19:33and is well-known to the officers
0:19:33 > 0:19:37as one of the city's regular homeless inhabitants.
0:19:37 > 0:19:40Because of the state you're in, we're going to have to get, um...
0:19:40 > 0:19:43get the ambulance to check you out before we let you go, all right?
0:19:43 > 0:19:47We know Andrew, he's been around for a few years.
0:19:47 > 0:19:49His dad used to drink on the street with him,
0:19:49 > 0:19:50but he passed away recently.
0:19:53 > 0:19:55He was a bit of a character, his dad was.
0:19:55 > 0:19:58What was his father's name? I've forgotten.
0:19:58 > 0:20:01- Arch...- Cookie Man? - Keith Cook?- Archie.
0:20:01 > 0:20:03Archie.
0:20:03 > 0:20:05Yeah, he was around for years as well.
0:20:05 > 0:20:08He's in a bit of a mess today. You don't often see him this bad.
0:20:10 > 0:20:15Homelessness is a problem in Swansea, like many big urban areas.
0:20:15 > 0:20:18The city has one of the highest percentages of its population
0:20:18 > 0:20:19sleeping rough in Wales.
0:20:22 > 0:20:25- Who found me?- We did.
0:20:25 > 0:20:28- Oh, not you! - KATH LAUGHS
0:20:28 > 0:20:34It had to be you, didn't it?! You... It was you who found me?
0:20:34 > 0:20:37See? I'm always here to look after you, Andrew.
0:20:37 > 0:20:41You were lying there with your coleslaw and chips.
0:20:41 > 0:20:44The paramedics want Andrew to go to hospital for further checks,
0:20:44 > 0:20:48but he refuses, and the officers have no other choice
0:20:48 > 0:20:50than to let him return to the streets.
0:20:50 > 0:20:52Come on, I'll show you where you are.
0:20:52 > 0:20:56'A lot of resources. We've probably been here for about 25 minutes.'
0:20:56 > 0:20:58Yeah, this is what we do.
0:21:00 > 0:21:01Take it easy now, right?
0:21:03 > 0:21:04Walk on the pavement.
0:21:09 > 0:21:12Back at Swansea Central Station,
0:21:12 > 0:21:15PC Dale Davis has gathered his evidence and is ready to interview
0:21:15 > 0:21:19the man detained for the nightclub assault - Oliver Torkington.
0:21:21 > 0:21:26- Hello.- Hello.- Aye-aye.- Aye-aye. How are you, fella?- Sound.
0:21:26 > 0:21:29What we've got to do is get you up there, go through your rights again,
0:21:29 > 0:21:31make sure you're happy enough and we're happy enough
0:21:31 > 0:21:33for you to get an interview and we'll crack on.
0:21:33 > 0:21:35You want to do that? Let's have a word with the sergeant.
0:21:35 > 0:21:38He will determine whether you're fit for interview or not.
0:21:40 > 0:21:43Right, come up and have a word with the sergeant there, then.
0:21:43 > 0:21:45- Everything all right? - Are you all right?- Yeah.
0:21:45 > 0:21:48Do you understand why you're at the police station?
0:21:48 > 0:21:50- Do you remember last night much?- No.
0:21:50 > 0:21:53- You've been arrested on suspicion of assault, OK?- OK.
0:21:53 > 0:21:55But I think, as the investigation has developed,
0:21:55 > 0:21:57there are a couple of other assaults...
0:21:57 > 0:21:59Yeah, there's three assaults in all.
0:22:00 > 0:22:02Three people got hit yesterday,
0:22:02 > 0:22:05so that's what we're investigating and that's why you're here.
0:22:05 > 0:22:09So that's why you're detained in the police station and, obviously,
0:22:09 > 0:22:14- we need to question you regarding the allegations, OK?- Yes.
0:22:14 > 0:22:18Eyewitness statements taken, CCTV footage gathered.
0:22:18 > 0:22:23It's time for the suspected man to answer Officer Davis' questions.
0:22:23 > 0:22:25You are here, cos you've been arrested on suspicion
0:22:25 > 0:22:27of assault times three.
0:22:27 > 0:22:31It happened in the early hours of this morning in Swansea.
0:22:31 > 0:22:33When it comes to assaulting these boys,
0:22:33 > 0:22:36er, it's a hard question, but do you deny it?
0:22:39 > 0:22:42No comment. I'm not in a position to say.
0:22:42 > 0:22:44- I don't believe I did, but...- Right.
0:22:44 > 0:22:46I mean, that's the more honest answer, isn't it?
0:22:46 > 0:22:48"I'm not any position to say, I don't remember."
0:22:48 > 0:22:51No, I just don't believe I did and, if I have,
0:22:51 > 0:22:53it would've been in self-defence,
0:22:53 > 0:22:55- cos I'm not going to attack two random people for no reason.- Right.
0:22:58 > 0:23:00'Started off as a definite no comment in the interview.'
0:23:00 > 0:23:02That didn't last.
0:23:02 > 0:23:07Saw CCTV, kept waving between "no comment" and "can't remember".
0:23:07 > 0:23:10What he's saying is, "Well, if I did do it,
0:23:10 > 0:23:13"I must have felt under threat and they were coming to me."
0:23:14 > 0:23:17Hopefully, he'll think next time before he goes out.
0:23:17 > 0:23:20I think before he goes out isn't his problem.
0:23:20 > 0:23:22It's when he's out he needs to do some thinking,
0:23:22 > 0:23:24but he's only drinking,
0:23:24 > 0:23:26so it's not working out for the boy, I don't think.
0:23:27 > 0:23:33Later, at court, Torkington pleaded guilty to all three assaults.
0:23:33 > 0:23:35He received a suspended sentence
0:23:35 > 0:23:38and was ordered to undertake a course in anger management.
0:23:40 > 0:23:43In Mumbles, PC Andy Phillips is
0:23:43 > 0:23:45getting to know his team and his patch.
0:23:47 > 0:23:51With PCSO Vicky Cassidy, he's off to visit a day centre
0:23:51 > 0:23:54for pensioners to give them a chance to have a cuppa with a copper.
0:23:54 > 0:23:56Do they work in twos or...?
0:23:56 > 0:23:58'It's a good opportunity for us'
0:23:58 > 0:24:05to come down and link in with them, so that they have access to us.
0:24:05 > 0:24:10Um, can ask questions and report to us any problems.
0:24:10 > 0:24:14I had a man knocking at the door...
0:24:14 > 0:24:19- Right.- ..and when I... This was before I was in a chair.
0:24:19 > 0:24:23- Yeah?- And I went to the door and he was collecting money.
0:24:23 > 0:24:25- A bit worried.- A bit worried. - A bit suspicious.
0:24:25 > 0:24:29I'd much rather come up and make sure everyone was all right
0:24:29 > 0:24:33than, you know, people take your money or all sorts, isn't it?
0:24:33 > 0:24:37- And they'll try all sorts. - Vulnerable people, especially.
0:24:37 > 0:24:39Especially so, yes.
0:24:39 > 0:24:42Anybody who comes to my house will have a very short shrift.
0:24:42 > 0:24:47- I'm living... My daughter sees them off.- I can't open the door to them.
0:24:49 > 0:24:50Brilliant.
0:24:50 > 0:24:56I've been with my wife for 12 years and married for about four or five.
0:24:56 > 0:25:00- Can I have a picture? I'm holding a policeman's hand.- Yes, you can.
0:25:00 > 0:25:02- SHE LAUGHS - Picture's being taken.
0:25:02 > 0:25:07Oh, they're great. They're really good for our morale.
0:25:07 > 0:25:11They do treat you as people. You know, responsible.
0:25:11 > 0:25:14Most people haven't got time for old people these days.
0:25:14 > 0:25:16No, I really mean that. I'm not being unkind.
0:25:16 > 0:25:21But there are lots of non-caring people about.
0:25:21 > 0:25:23- Bye.- Very nice to meet you all.
0:25:23 > 0:25:26- Bye.- Thank you for having us, thank you.- Bye.
0:25:26 > 0:25:29I enjoy talking to the police anyway.
0:25:29 > 0:25:31Always been very friendly with the police.
0:25:31 > 0:25:34Not afraid to dial 999.
0:25:35 > 0:25:38'These are people who, if it weren't for this meeting,'
0:25:38 > 0:25:43would spend pretty much all day, every day sat in their houses
0:25:43 > 0:25:45with very little external contact.
0:25:45 > 0:25:48- So it's about reaching those hard-to-reach groups...- Yeah.
0:25:48 > 0:25:51..and stopping them becoming victims of crime, because...
0:25:51 > 0:25:55- They are so vulnerable.- Yes. When something happens to us,
0:25:55 > 0:25:58we might be more resilient and able to weather it
0:25:58 > 0:26:01than someone who's in their 80s, 90s, lives alone.
0:26:01 > 0:26:05And so, the impact of that crime can be a lot more for them
0:26:05 > 0:26:07- than it might be on someone like ourselves.- Yeah.
0:26:11 > 0:26:14Doesn't matter what you want, I'm afraid.
0:26:14 > 0:26:16Don't pull my arm.
0:26:16 > 0:26:18SLURRED SPEECH
0:26:18 > 0:26:21In the custody suite, the team have their hands full.
0:26:21 > 0:26:23MAN SHOUTS, LANGUAGE BLEEPED
0:26:25 > 0:26:28Sometimes, having a sense of humour helps the situation
0:26:28 > 0:26:30for Sergeants Thomas and Richards.
0:26:31 > 0:26:33'We laugh all the time.'
0:26:33 > 0:26:39- All the time.- Around each other? - Yeah. And we do a lot together.
0:26:39 > 0:26:42We go mountaineering and we go cycling together
0:26:42 > 0:26:44and running together and stuff.
0:26:44 > 0:26:48It's like a bit of a bromance, really, innit? It's not, though.
0:26:51 > 0:26:56This custody unit processes 7,500 people every year
0:26:56 > 0:26:59and each suspect brings a different challenge.
0:26:59 > 0:27:02She's been out with friends and she's decided to get so drunk
0:27:02 > 0:27:05that she thought it was all right to dance in the middle of the road
0:27:05 > 0:27:08at night-time in black in the middle of the street,
0:27:08 > 0:27:10so she had enough chances,
0:27:10 > 0:27:13took her to the train station, tried to get her to go back
0:27:13 > 0:27:16where she's living and it wasn't happening.
0:27:16 > 0:27:19Up we go. We're going to go and see the Custody Sergeant now.
0:27:19 > 0:27:22- You need to walk down there. See the...?- Hello, Baldy.
0:27:22 > 0:27:24- Go and follow them.- Baldy.
0:27:24 > 0:27:27- Oh...- Don't fall over. Go on, that way.
0:27:28 > 0:27:30It's time for the dancing detainee
0:27:30 > 0:27:34- to be booked in by Sergeant John Richards.- Yeah?
0:27:34 > 0:27:37The officer's explained to me the circumstances to, er,
0:27:37 > 0:27:41why you were arrested, right? And he's advised me that he feels
0:27:41 > 0:27:44it's necessary to arrest you, because, er,
0:27:44 > 0:27:47in your current condition, you're a danger to yourself.
0:27:47 > 0:27:48- I'm a gob-- BLEEP,- that's what it is.
0:27:48 > 0:27:50No, that's not why you've been arrested.
0:27:50 > 0:27:52- Yeah, it's because I'm a gobby- BLEEP.
0:27:52 > 0:27:54- What are you in Swansea for? - Getting pissed.
0:27:54 > 0:27:57You've achieved that, well done. So you can stay here tonight,
0:27:57 > 0:28:00sober up and we'll let you out in the morning, OK?
0:28:00 > 0:28:02- All right? Yeah? - Can I take her to the toilet?
0:28:02 > 0:28:05- Yes, please do.- This way, love. - Good, I'm going to pee myself.
0:28:05 > 0:28:06Don't do that.
0:28:07 > 0:28:10- That lump there. - 'You're not their best friend,'
0:28:10 > 0:28:12but you're here to look after them,
0:28:12 > 0:28:15so that's the way it is, unfortunately.
0:28:15 > 0:28:17SHE SOBS
0:28:17 > 0:28:19It's a different type of stress in here.
0:28:19 > 0:28:21It can be really busy and a pressure cooker,
0:28:21 > 0:28:25but the good thing about working in here is, once you walk out the door,
0:28:25 > 0:28:26that's it, it's finished.