0:00:04 > 0:00:07This site, it's going to be houses,
0:00:07 > 0:00:11and they're pinching bricks at the minute, you know,
0:00:11 > 0:00:14which you don't see often, so we want them caught.
0:00:18 > 0:00:20It's adrenaline filled. You get home to bed
0:00:20 > 0:00:23at six in the morning, seven in the morning.
0:00:23 > 0:00:26You're like an owl because you're that hyper
0:00:26 > 0:00:29of catching a burglar.
0:00:29 > 0:00:32How I'm going to catch these culprits is
0:00:32 > 0:00:36we have to remain on site, hiding like a sniper.
0:00:36 > 0:00:38You're not seen and you're not heard.
0:00:41 > 0:00:44LOUD CRASH
0:00:44 > 0:00:46HE LAUGHS
0:00:47 > 0:00:50Darlington, north-east England.
0:00:50 > 0:00:52In this historic market town,
0:00:52 > 0:00:57one man's on a mission to make crime a thing of the past.
0:00:57 > 0:01:00I'm better than Rambo. I'm Spartacus.
0:01:00 > 0:01:02Fearless Francis Jones.
0:01:02 > 0:01:04Raaarrgh!
0:01:04 > 0:01:06If you have a problem, day or night...
0:01:06 > 0:01:10I'm like a doctor to the burglars. I give them their medicine.
0:01:10 > 0:01:12..if no-one else can help...
0:01:12 > 0:01:15There's no escape from Francis Jones.
0:01:15 > 0:01:16People always say I'm different, like.
0:01:16 > 0:01:18..and if you can find him...
0:01:18 > 0:01:22When I was a kid I was in the Beavers for four months
0:01:22 > 0:01:23and we underwent training.
0:01:23 > 0:01:26..maybe you can hire Sparta Security.
0:01:28 > 0:01:31Spartan warriors were a tribe of people
0:01:31 > 0:01:33who had courage, who were strong.
0:01:33 > 0:01:37When you drive down the road the kids always shout,
0:01:37 > 0:01:39"This is Sparta!"
0:01:39 > 0:01:43The vehicle is dressed up like a pseudo police vehicle!
0:01:43 > 0:01:44What does pseudo mean?
0:01:44 > 0:01:47If you want a steak you go and get a sirloin.
0:01:47 > 0:01:49If you want ice cream you go to Tom and Jerry's.
0:01:49 > 0:01:53You know, if you want security, you come and see Spartacus.
0:01:53 > 0:01:56SIREN
0:01:58 > 0:01:59Previously...
0:01:59 > 0:02:01We daren't walk down the street of a night.
0:02:01 > 0:02:04..Francis declared war on nuisance bikers
0:02:04 > 0:02:07and got given the run-around.
0:02:10 > 0:02:13I can put a stop to it. I just need the evidence first.
0:02:18 > 0:02:20Right.
0:02:20 > 0:02:22Former pro boxer Francis Jones
0:02:22 > 0:02:25runs Sparta Security from his Darlington office.
0:02:25 > 0:02:27That is the face of prettiness.
0:02:27 > 0:02:31His work protecting both residents and businesses
0:02:31 > 0:02:33means he's rarely out of the spotlight.
0:02:33 > 0:02:36How do you feel being at the centre of all this?
0:02:36 > 0:02:39It's exciting what we do. I have men dressing up like Rambo,
0:02:39 > 0:02:42hiding in the bushes with ghillie suits on.
0:02:42 > 0:02:44I am a maverick. I'm an action man.
0:02:44 > 0:02:46I like to make a difference.
0:02:46 > 0:02:48It's growing all the time.
0:02:50 > 0:02:54Sparta employ around 40 staff across the north-east.
0:02:54 > 0:02:56As part of the company's expansion plans,
0:02:56 > 0:02:59they've taken on a sales and marketing apprentice -
0:02:59 > 0:03:03former thief and burglar, Luke "Pembo" Pemberton.
0:03:03 > 0:03:05Today I'm out smashing Sparta Street Safe.
0:03:05 > 0:03:07I'm trying to get as many leaflets
0:03:07 > 0:03:09and as many people on board as I can.
0:03:09 > 0:03:13It's a well-to-do area - big houses, nice gardens.
0:03:13 > 0:03:15This is where people are going to target.
0:03:15 > 0:03:17It's not hard work. You've just to walk around.
0:03:17 > 0:03:20Your feet get tired, but obviously you've got to keep the boss happy,
0:03:20 > 0:03:23so that's what I've got to do, haven't I?
0:03:23 > 0:03:27Just a little leaflet, just about Sparta Security.
0:03:27 > 0:03:29Cheers, sir, thank you.
0:03:29 > 0:03:33He wants to put his criminal past behind him, and has big ambitions.
0:03:33 > 0:03:37My ultimate goal is to actually become a salesman for Sparta.
0:03:37 > 0:03:40Fighting crime - it's being on the other side.
0:03:40 > 0:03:42There's two sides to it. It's cat and mouse
0:03:42 > 0:03:44and basically, this time I want to be the cat.
0:03:44 > 0:03:46I don't want to be the mouse, I want to be the cat.
0:03:48 > 0:03:50Pembo isn't licensed for security work,
0:03:50 > 0:03:52but if he passes a trial period,
0:03:52 > 0:03:55could have a full time job as a salesman.
0:03:55 > 0:03:57- Thank you very much. - Thank you very much.
0:03:57 > 0:03:59With his first Sparta pay cheque,
0:03:59 > 0:04:02he's splashing out on a gift for his nana.
0:04:02 > 0:04:05This is the first bunch of flowers I've bought my nan.
0:04:05 > 0:04:07She deserves it. She's the best nana in the world.
0:04:07 > 0:04:09I'm out earning money, do you know what I mean?
0:04:09 > 0:04:11It's not a lot of money. I'm not a rock star or owt,
0:04:11 > 0:04:15but I still have a happy life, so yeah, I'm happy.
0:04:17 > 0:04:20- I've got you a bunch of flowers here.- Oh, thank you!
0:04:20 > 0:04:23They're absolutely gorgeous. Oh, thank you.
0:04:23 > 0:04:26- Thanks very much.- Just a little token to say thank you.
0:04:26 > 0:04:28Oh, thank you, they're lovely.
0:04:28 > 0:04:31So what are you doing, then?
0:04:31 > 0:04:32Leaflets.
0:04:32 > 0:04:34I'm happy anyway. At least I'm out working.
0:04:34 > 0:04:37Well, as I say, it's better than being on the dole.
0:04:37 > 0:04:39It gives you something to do.
0:04:39 > 0:04:41It's all experience, isn't it?
0:04:41 > 0:04:45So other than that, I've got just to keep my nose clean.
0:04:45 > 0:04:48- I'm going to go and get changed now, anyways.- OK, then.
0:04:48 > 0:04:53Nana Val is surprised Pembo has lasted this long.
0:04:53 > 0:04:55He's obviously doing his best,
0:04:55 > 0:05:00but Luke does that - whether it be good, bad or indifferent,
0:05:00 > 0:05:03he'll put 120% in it until he gets fed up.
0:05:05 > 0:05:08When he was on the drugs and what have you, me and my daughter
0:05:08 > 0:05:13used to say that if we had a glass eye or a leg that screwed off
0:05:13 > 0:05:16that was worth something, he'd come up through the night,
0:05:16 > 0:05:18unscrew our leg, take our eye out,
0:05:18 > 0:05:21and go and sell it and leave us stranded.
0:05:21 > 0:05:25He'd just leave us there with no leg and no eye.
0:05:26 > 0:05:30Pembo's hoping to prove that this time he's changed for good.
0:05:30 > 0:05:32She believes in me, that's the main thing.
0:05:32 > 0:05:35That's what I keep saying, like - my nana believes in me,
0:05:35 > 0:05:39so I'm going to do her proud. That's what my mission is now.
0:05:39 > 0:05:41You get people on the Jeremy Kyle show,
0:05:41 > 0:05:45and all the audience is absolutely shocked about what these,
0:05:45 > 0:05:47you know, say, young lads have been doing,
0:05:47 > 0:05:49and I'm sat there looking at them, and I'm thinking,
0:05:49 > 0:05:51he's an angel compared to him.
0:05:51 > 0:05:53Come on, darling.
0:05:53 > 0:05:56Come and see Nana. Come and see Nana.
0:05:59 > 0:06:02Francis was recently hired by a resident
0:06:02 > 0:06:04complaining about dangerous motorbikes.
0:06:04 > 0:06:08Today he's responding to a disturbance at a local park.
0:06:08 > 0:06:12I'm going to a football game
0:06:12 > 0:06:14to watch the Redhall Tigers.
0:06:14 > 0:06:17There's been problems with motorcycles
0:06:17 > 0:06:19going up and down the football pitch.
0:06:19 > 0:06:21I'm going to provide a solution to the job,
0:06:21 > 0:06:26cos Sparta are pollution solvers... Are solution solvers.
0:06:26 > 0:06:30The Redhall Tigers were almost named the worst team in England
0:06:30 > 0:06:34after losing a game 19-1 to a team of florists from Sunderland.
0:06:34 > 0:06:38- So you just concentrate on your game.- Yeah.- Getting the victory,
0:06:38 > 0:06:41and I'll concentrate on doing the job over here, all right?
0:06:41 > 0:06:45Spartan Francis, yeah? Thank you very much.
0:06:45 > 0:06:48Now the Tigers' leaky defence
0:06:48 > 0:06:51are also at the mercy of unwanted pitch invasions.
0:06:51 > 0:06:53One instance we had, we were having an actual football game
0:06:53 > 0:06:55and he came right across the pitch.
0:06:55 > 0:06:58It's dangerous for one, isn't it? Quad bikes flying across the pitch
0:06:58 > 0:07:00when there's 22 players out there. I mean, it they hit one of them,
0:07:00 > 0:07:02could cause some serious injuries.
0:07:02 > 0:07:05Francis hopes to help stop the problem
0:07:05 > 0:07:07before someone gets hurt.
0:07:07 > 0:07:10We're never above the police.
0:07:10 > 0:07:13We're just an added bonus. We're a presence.
0:07:13 > 0:07:15We'll get out on the street and help them,
0:07:15 > 0:07:18make the community a better place.
0:07:18 > 0:07:20- Car's just been clamped.- Has it?
0:07:20 > 0:07:22THEY LAUGH
0:07:22 > 0:07:25Francis being here, with him stood there on the sideline -
0:07:25 > 0:07:28soon as people see Francis, everybody knows who he is,
0:07:28 > 0:07:31so they turn round and go the other way, don't they?
0:07:32 > 0:07:35Francis mingles with the Tigers' supporters.
0:07:35 > 0:07:38How do you get out of that? How do you get out of that?
0:07:38 > 0:07:40And before long...
0:07:50 > 0:07:52ENGINE REVVING
0:07:54 > 0:07:59He gave it some rev, and he wouldn't come nowhere near me.
0:07:59 > 0:08:02I'm not going to catch them. I'm not that fast, like.
0:08:02 > 0:08:04I can't outrun a motorbike.
0:08:04 > 0:08:06Francis isn't giving up.
0:08:06 > 0:08:09Mission's not over till the fat lady sings,
0:08:09 > 0:08:12so I'm going to go again and catch the motorbike boys.
0:08:12 > 0:08:15And it's not about when the fat lady sings,
0:08:15 > 0:08:18it's about when the fat man sings, and I ain't sang yet.
0:08:24 > 0:08:26Friday, 6pm.
0:08:27 > 0:08:30Francis is about to have an important phone call
0:08:30 > 0:08:32with his chief of staff.
0:08:32 > 0:08:34PHONE RINGS
0:08:34 > 0:08:38- 'Hello.'- Have the tea on the table, please. Five minutes.
0:08:38 > 0:08:41'"Have the tea..." You think you're in the Hilton, you, don't you?'
0:08:41 > 0:08:44Tea's on the table in five minutes as ordered,
0:08:44 > 0:08:50and I'll have no backchat, thank you very much. I'll see you in five.
0:08:50 > 0:08:55Rachel cooks me tea because I employ her,
0:08:55 > 0:08:57right? And she's under orders.
0:08:57 > 0:08:59She's got to butter up the boss.
0:08:59 > 0:09:03That's why she makes me tea, and sometimes me breakfast.
0:09:04 > 0:09:07Rachel's managed Sparta since 2012.
0:09:07 > 0:09:11Today she's working from home and cooking dinner for the boss.
0:09:11 > 0:09:14I think I've just always spoilt him. He thinks it's a hotel.
0:09:14 > 0:09:18Dinner time, tea-time, "I want it on the table, now,"
0:09:18 > 0:09:20and then he turns up half an hour later.
0:09:20 > 0:09:22"Is there any more? Is there a starter?
0:09:22 > 0:09:25"Is there any crisps? Is there bread and butter?"
0:09:25 > 0:09:27Unreal. Honestly, Eddie, anyway,
0:09:27 > 0:09:30I best get this on the table or else he'll be whingeing.
0:09:35 > 0:09:40Rachel's days on feeding duty may be numbered.
0:09:40 > 0:09:43I've been asking God for a wife for a long time.
0:09:43 > 0:09:46I've even told him what cup size I want her,
0:09:46 > 0:09:48cos the Bible says ask and you shall receive.
0:09:48 > 0:09:52But Francis has a weakness that tests his Christian faith.
0:09:52 > 0:09:55The Bible says he blesses obedience,
0:09:55 > 0:09:58and to be obedient to God, you've got to stop,
0:09:58 > 0:10:00you know, getting your corey out.
0:10:00 > 0:10:03A corey is your dangler.
0:10:03 > 0:10:06You know, that's probably why I am still single
0:10:06 > 0:10:09and I haven't got my Princess Queen,
0:10:09 > 0:10:11because little Franny Jones,
0:10:11 > 0:10:14you know, his corey comes out far too much.
0:10:16 > 0:10:19No, we don't want none today.
0:10:19 > 0:10:21- How you doing?- All right.
0:10:21 > 0:10:23Good girl. I hope my tea's ready.
0:10:23 > 0:10:26I hope it's warm. I hope it's on the table.
0:10:26 > 0:10:28Oooh, beautiful.
0:10:28 > 0:10:30What's for starters?
0:10:32 > 0:10:36On the agenda, new apprentice Pembo's progress.
0:10:36 > 0:10:40I think Pembo's going to be a good lad.
0:10:40 > 0:10:42I think he's genuine, I think he's down to earth,
0:10:42 > 0:10:44I think what you get is what you see
0:10:44 > 0:10:46and I think he's going to stick in and work hard.
0:10:46 > 0:10:48Yeah. Well, my thoughts are,
0:10:48 > 0:10:53maybe after a couple of... the honeymoon period, Rach,
0:10:53 > 0:10:57is he still going to have that enthusiasm? So...
0:10:57 > 0:11:00Well, we can only see. Just give him a chance, isn't it?
0:11:00 > 0:11:04- Then if he doesn't do the job, he's out, simple as that.- Amen.
0:11:04 > 0:11:06As a Christian company,
0:11:06 > 0:11:10Sparta offer mentoring to young people with troubled backgrounds.
0:11:10 > 0:11:12It doesn't always pay off.
0:11:12 > 0:11:16We've stuck our necks out taking Pembo on, you know?
0:11:16 > 0:11:18He's had criminal offences before.
0:11:18 > 0:11:21Sometimes you think, do leopards change their spots or not?
0:11:21 > 0:11:23Because they just go back to the same old habits,
0:11:23 > 0:11:26and it's really sad, because you can see them coming on,
0:11:26 > 0:11:29you can see them doing well, and then they just go back.
0:11:32 > 0:11:35Right. For dessert, Rach?
0:11:40 > 0:11:44Monday morning. Francis has a surprise mission for Pembo...
0:11:44 > 0:11:47- Hello, Francis.- Hello, Pembo. How you doing?
0:11:47 > 0:11:49Hello, son.
0:11:49 > 0:11:53..to sell Sparta's security services to a business.
0:11:53 > 0:11:55He's a young kid, 30-year-old.
0:11:55 > 0:11:58Be good to introduce ourselves to him
0:11:58 > 0:12:01and just give him the Sparta crack, yeah?
0:12:01 > 0:12:03Yeah, no problem. No problem, Francis.
0:12:03 > 0:12:08It's a mission to test Pembo's development as a salesman.
0:12:08 > 0:12:11Write me a list with all the prices of what you charge,
0:12:11 > 0:12:12cos I don't know the prices.
0:12:15 > 0:12:18First he needs to prepare and rehearse his sales pitch.
0:12:18 > 0:12:20Is it a family run business?
0:12:20 > 0:12:22No, it's not a family run business.
0:12:24 > 0:12:28With Pembo, we are taking a huge risk,
0:12:28 > 0:12:31but you know, I'm not... I'm not radged.
0:12:31 > 0:12:34I'm not daft as a brush, right? I'm not a little divvy.
0:12:34 > 0:12:36I know what I'm doing.
0:12:36 > 0:12:38How do you spell company?
0:12:38 > 0:12:40He's got the gift of the gab.
0:12:40 > 0:12:42He could sell a gypsy a mortgage.
0:12:42 > 0:12:45Good morning, sir. My name's Sparta Security... Ah.
0:12:45 > 0:12:49My name's Luke Pemberton. I come from a company called Sparta Security.
0:12:49 > 0:12:52We're a family run business. We deal with all types...
0:12:52 > 0:12:54types of security.
0:12:54 > 0:12:55Ugh.
0:12:55 > 0:12:57Nah.
0:12:57 > 0:13:02If I made a sale, it'd be a confidence booster for one.
0:13:02 > 0:13:04It would obviously make me feel good.
0:13:04 > 0:13:08it'd obviously bring team morale to the office.
0:13:08 > 0:13:10And yeah, it's on the right track, then, innit?
0:13:10 > 0:13:14I'm going to go in there, and I just need to blow their socks off, don't I?
0:13:14 > 0:13:15As soon as I get my pitch right, that's it.
0:13:15 > 0:13:17Hello, there. My name's Luke Pemberton.
0:13:17 > 0:13:19I come from a company called Sparta Security.
0:13:19 > 0:13:21It's a little family run business.
0:13:21 > 0:13:24We deal with all types of security.
0:13:24 > 0:13:25He's gone.
0:13:27 > 0:13:31Francis is preparing for a special mission of his own.
0:13:31 > 0:13:32So what time am I meeting you?
0:13:32 > 0:13:34That should be fine.
0:13:34 > 0:13:37I'll see you at half six, then. All right.
0:13:37 > 0:13:40In a bit. Bye-bye. Bye-bye, bye.
0:13:40 > 0:13:42I'm taking a lass out.
0:13:42 > 0:13:45Just met her the other day at the, erm...
0:13:45 > 0:13:47the Army Surplus Store.
0:13:51 > 0:13:54I just says, "Do you fancy having a drink and a bit of food?"
0:13:54 > 0:13:56I've been working nights.
0:13:56 > 0:13:58I don't know where nothing is, and I ain't got an iron.
0:13:58 > 0:14:00I don't know what I'm going to wear.
0:14:00 > 0:14:04I still have marmalade on me hair at the back there from Monday.
0:14:04 > 0:14:07Francis is going straight out from the office.
0:14:07 > 0:14:11Not having all the mod cons means he has to improvise.
0:14:11 > 0:14:15I'm free, I'm single, I'm ready to mingle. No problems at all.
0:14:15 > 0:14:18If we do get down and jiggy, then it is what it is.
0:14:20 > 0:14:23I feel like a million men, all put together.
0:14:23 > 0:14:25I feel invincible.
0:14:25 > 0:14:28The reason that I went for this outfit, OK,
0:14:28 > 0:14:31the truth of it is, because...
0:14:33 > 0:14:35..I don't have any more outfits.
0:14:38 > 0:14:40If it comes to more than 60 quid I can't pay.
0:14:40 > 0:14:44- LAUGHING:- Take her out on a date and you can't pay the thing, huh?
0:14:47 > 0:14:49Despite being a surveillance expert,
0:14:49 > 0:14:53some logistical details have eluded Francis.
0:14:53 > 0:14:55What's this girl's name?
0:14:55 > 0:14:59I'm not sure of her name because, right,
0:14:59 > 0:15:01I can't remember what she said.
0:15:01 > 0:15:03And where you picking her up?
0:15:03 > 0:15:06I don't have a clue. It's somewhere on this street.
0:15:06 > 0:15:08I think it's this street, anyway.
0:15:08 > 0:15:11So I'll just beep the horn.
0:15:11 > 0:15:14See if she comes out.
0:15:14 > 0:15:16HORN BEEPS
0:15:17 > 0:15:21I don't think she lives on this road, like, cos no-one's coming out.
0:15:21 > 0:15:22HORN BEEPS
0:15:22 > 0:15:25PHONE RINGS
0:15:25 > 0:15:27What number do you live at again?
0:15:27 > 0:15:30'I'm in the window. Can you see me, no?'
0:15:30 > 0:15:33Oh, is that your house there? OK.
0:15:33 > 0:15:35'No, just stop. You're going - where are you going?'
0:15:35 > 0:15:37I'm going past it, I'm going past it.
0:15:37 > 0:15:40Oh, that's your house. I was outside the house.
0:15:41 > 0:15:43You all right?
0:15:43 > 0:15:45- Hello, love. How you doing?- I'm OK.
0:15:45 > 0:15:47- They're yours.- Thank you.
0:15:47 > 0:15:49ROMANTIC MUSIC PLAYS
0:15:51 > 0:15:54- So I was on nights last night. - Were you?
0:15:54 > 0:15:57- And then on earlies this morning. - Did you catch any burglars?
0:15:57 > 0:15:59Never caught none last night.
0:15:59 > 0:16:02- Are you a bit nervous? - Yeah, bit nervous.
0:16:02 > 0:16:04Well, you look well. I like them.
0:16:04 > 0:16:05- Thank you.- They look nice.
0:16:07 > 0:16:09'Women, women, women.'
0:16:09 > 0:16:11Oh, boy.
0:16:11 > 0:16:15You know, I have given a lot of joy to a lot of women.
0:16:15 > 0:16:18This is where the rich people come.
0:16:18 > 0:16:21Francis and his date, Rachel,
0:16:21 > 0:16:23are dining at a trendy local eatery The Coach House.
0:16:23 > 0:16:26- Do you know how you properly taste it?- Yeah, you're meant to smell it
0:16:26 > 0:16:29and swill it around in the glass, and have a little mouthful
0:16:29 > 0:16:32- and swill it around in your mouth. - And spit it. - SHE LAUGHS
0:16:32 > 0:16:35- You're supposed to spit it.- You are. - Not supposed to swallow.
0:16:35 > 0:16:37- Do you spit or swallow?- Shut up.
0:16:37 > 0:16:39No, what? No, I'm saying with this here!
0:16:39 > 0:16:41SHE LAUGHS
0:16:46 > 0:16:49Touch my leg. Put your hand on my leg, and look at me,
0:16:49 > 0:16:51look in my eyes while you do it.
0:16:51 > 0:16:55- Go on. And lick your lips.- Shush!
0:16:56 > 0:16:58Thank you.
0:16:58 > 0:17:00- Thank you.- Thank you very much.
0:17:03 > 0:17:04Here.
0:17:09 > 0:17:12- I like yours better than mine. - Do you?- Yeah.
0:17:12 > 0:17:13I don't like pink meat.
0:17:13 > 0:17:16I love pink meat.
0:17:16 > 0:17:17Yeah, I bet you do.
0:17:18 > 0:17:21He's very funny and very entertaining.
0:17:21 > 0:17:23I don't know the downfalls yet.
0:17:23 > 0:17:26SHE LAUGHS
0:17:26 > 0:17:30- Do you see, like, kind of relationship material in him? - Well...
0:17:31 > 0:17:33Maybe.
0:17:33 > 0:17:35SHE LAUGHS
0:17:40 > 0:17:43Thank you very much. Bye-bye, bye-bye.
0:17:44 > 0:17:46- WHISPERING:- Where we going?
0:17:46 > 0:17:49- Ah, we'll go in these bushes here.- Sh!
0:17:49 > 0:17:50SHE WHISPERS INDISTINCTLY
0:17:53 > 0:17:56It's the morning after Francis's date,
0:17:56 > 0:17:59but did his Christian faith keep his corey under control?
0:17:59 > 0:18:03Nowt happened. I wouldn't let nowt happen because, I said to her,
0:18:03 > 0:18:05I said, "Listen." I said, "I'm a Christian man.
0:18:05 > 0:18:07"I can't do this, that and the other to you.
0:18:07 > 0:18:11"I've got to do what God says and he says no pratty pratty.
0:18:11 > 0:18:12"That's what he says in the Bible."
0:18:12 > 0:18:14So I didn't do it.
0:18:14 > 0:18:16I just knocked one out when she went home.
0:18:22 > 0:18:27- It's time for Pembo's first Sparta sales pitch.- Boom.
0:18:27 > 0:18:31He's pitching to the boss of a property management company.
0:18:31 > 0:18:34I've got that knack of just going into somewhere -
0:18:34 > 0:18:36I'm not bothered, I'll get in front of anyone.
0:18:36 > 0:18:39I'll talk to the Queen. "How you doing, darling? You all right?"
0:18:39 > 0:18:43Know what I mean? It's just how I am, like. That's my personality.
0:18:43 > 0:18:47Francis wants to sit back and let his apprentice take the lead.
0:18:47 > 0:18:50- All right.- This is Luke.- Nice to meet you. How you doing?
0:18:50 > 0:18:51- All right, yeah?- Not bad, mate.
0:18:51 > 0:18:55You know, it says in the Bible, if I can't trust you on a little scale,
0:18:55 > 0:18:56then I can't trust you on a big scale,
0:18:56 > 0:18:59and so it's the same in life.
0:18:59 > 0:19:01I need to know about his character more.
0:19:03 > 0:19:06Sparta was set up in 2009.
0:19:06 > 0:19:10It works with a range of businesses up and down the country.
0:19:10 > 0:19:13We've got a range of tactics that we use.
0:19:13 > 0:19:15We've got a different tariffs for businesses,
0:19:15 > 0:19:17different tariffs for homes.
0:19:17 > 0:19:19For £3.50 you get one random sweep a night,
0:19:19 > 0:19:24so that's seven sweeps a week and that's £35 a week.
0:19:24 > 0:19:28Er, no, it's not, sorry - it's £3.50, so times seven...
0:19:28 > 0:19:30So it's £3.50 a night.
0:19:30 > 0:19:31We also do a call-out.
0:19:31 > 0:19:34If your alarm goes off, our call-out fee I think is...
0:19:34 > 0:19:36For houses it...
0:19:36 > 0:19:39For businesses it's £50, I think, for a call-out fee.
0:19:39 > 0:19:42I think it's... Is it £15 for a call-out for a household?
0:19:42 > 0:19:44- £20.- £20.
0:19:44 > 0:19:47Pembo's come unstuck with his figures.
0:19:47 > 0:19:48Erm...
0:19:50 > 0:19:52And you have a team of how many?
0:19:52 > 0:19:54Erm, there's...
0:19:54 > 0:19:56Well, I know ten,
0:19:56 > 0:20:00- but there's a lot more - there's about 30 guys altogether.- Right.
0:20:00 > 0:20:02- So it is working.- Yeah.
0:20:02 > 0:20:04- It is stopping crime.- Yeah.
0:20:06 > 0:20:12So would you be interested in anything that Luke said today?
0:20:12 > 0:20:14I think the main negative, which a lot of sales people
0:20:14 > 0:20:17make the mistake of, is telling you all about their business
0:20:17 > 0:20:20- but not asking you a question about your business.- About your business.
0:20:20 > 0:20:23You need to ask the questions, what are they actually looking for,
0:20:23 > 0:20:26- before you tell them about your service.- Yeah, that's right.- Yeah.
0:20:26 > 0:20:27It's, like, believe in yourself.
0:20:27 > 0:20:31That's where I've failed through a lot of my life,
0:20:31 > 0:20:35- I haven't believed in myself, or... - Right. Right, yeah.
0:20:35 > 0:20:37- All right.- Nice to meet you guys.
0:20:37 > 0:20:39It's no deal.
0:20:39 > 0:20:40- Thank you.- See yous later
0:20:40 > 0:20:42Very enthusiastic,
0:20:42 > 0:20:45but he did talk too much.
0:20:45 > 0:20:48When he first came in, as well, he sort of greeted me
0:20:48 > 0:20:51as if I was, like, one of his lad mates,
0:20:51 > 0:20:54rather than sort of, like, a workplace professional.
0:20:54 > 0:20:56But overall, nice guy, enthusiastic.
0:20:56 > 0:20:58He just needs a little bit more work.
0:20:58 > 0:21:02To make it as a salesman, Pembo needs to raise his game.
0:21:02 > 0:21:04This time next month I should have it.
0:21:04 > 0:21:07If I don't, then that means I'm shit.
0:21:10 > 0:21:12Francis is back on his one-man mission
0:21:12 > 0:21:16to put a stop to Darlington's nuisance bikers.
0:21:16 > 0:21:20So there's not a real special protocol that you've got to follow.
0:21:20 > 0:21:24Just keep your ears open and your eyes wide open.
0:21:25 > 0:21:28This time he's brought backup.
0:21:28 > 0:21:33Dear Lord God. Can you, God, please answer the request, the prayer?
0:21:33 > 0:21:37So when we're here now, God, can you direct me to the bikers?
0:21:37 > 0:21:40Can you let me, Father God, catch them?
0:21:47 > 0:21:49I can't hear them. Can you?
0:21:56 > 0:21:59REVVING ENGINES
0:21:59 > 0:22:01His prayers have been answered.
0:22:01 > 0:22:06All Francis needs to do now is get close enough to the bikers.
0:22:06 > 0:22:07I might run up to them, right -
0:22:07 > 0:22:09I might do a roly-poly,
0:22:09 > 0:22:12to make it look more intense.
0:22:12 > 0:22:15He has a plan to stay undetected.
0:22:15 > 0:22:18I don't want them to suspect anything,
0:22:18 > 0:22:22so I've turned the top inside out to try and get close to them.
0:22:22 > 0:22:26Just being covert, isn't it? Thinking outside the box.
0:22:28 > 0:22:30DOGS BARKING
0:22:30 > 0:22:32DISTANT ENGINE
0:22:32 > 0:22:35Francis gives chase through the undergrowth.
0:22:37 > 0:22:39ENGINE REVS
0:22:39 > 0:22:40There's a bike over there.
0:22:44 > 0:22:47Just got stung by nettles.
0:22:47 > 0:22:51And in a clearing in the woods, an evening bonfire and two motorbikes.
0:22:51 > 0:22:53Hello, mate. You all right?
0:22:53 > 0:22:57ENGINE REVS
0:22:57 > 0:22:59I could have caught him, by the way.
0:23:01 > 0:23:04So boys, all it is - we're trying to tell the lads,
0:23:04 > 0:23:07if you know anyone who does the things over the field...
0:23:07 > 0:23:09- There's too many of them. - Cos I don't want -
0:23:09 > 0:23:11and I'm sure you're all sound as a pound -
0:23:11 > 0:23:14but I don't want the thing. Cos if you're playing football
0:23:14 > 0:23:17and you can't play cos someone's gone over on the field on his bike,
0:23:17 > 0:23:21just your pal there, which is fair do's with him taking off - I can understand it, you know.
0:23:21 > 0:23:24He can do whatever he wants. I'm just asking, I'm not telling him.
0:23:24 > 0:23:27But it's good fitness, by the way. You know, it's unbelievable.
0:23:27 > 0:23:29- THEY TALK OVER EACH OTHER - Aye, it's unreal.
0:23:29 > 0:23:32And so, I'm saying, can you pass the message on?
0:23:32 > 0:23:34- Is that all right, boys?- Yeah.
0:23:34 > 0:23:37- Anyway, give us a pint and we'll have done with it.- Eh?
0:23:37 > 0:23:39LAUGHTER
0:23:39 > 0:23:41All right, lads. See you in a bit, eh?
0:23:41 > 0:23:44He didn't catch a biker or get a beer,
0:23:44 > 0:23:47but Francis hopes the polite approach will help solve the problem.
0:23:47 > 0:23:50Niceness is the way forward.
0:23:50 > 0:23:54I'll do it again tomorrow, and then if they continue,
0:23:54 > 0:23:56do you know what then? Photographs.
0:23:58 > 0:24:00Do I feel like a hero?
0:24:00 > 0:24:03I feel like I'm a benefit to society.
0:24:03 > 0:24:06You know? But no, I don't. I don't feel like a hero, like.
0:24:06 > 0:24:09I suppose every hero says that.
0:24:15 > 0:24:1910pm - another mission for Francis.
0:24:19 > 0:24:21We've come to the golf club.
0:24:21 > 0:24:24There's been reports of antisocial behaviour,
0:24:24 > 0:24:27kids lurking round the premises.
0:24:27 > 0:24:29You know, antisocial, criminal -
0:24:29 > 0:24:31burning flags, graffiti-ing.
0:24:31 > 0:24:33Maybe just over the river's
0:24:33 > 0:24:36an estate where sometimes you get naughty parties.
0:24:37 > 0:24:39After his failed sales pitch,
0:24:39 > 0:24:42Pembo has another chance to impress the boss.
0:24:44 > 0:24:47Don't, with the door, just... That's it, good lad.
0:24:47 > 0:24:50Pembo needs to sell to big businesses.
0:24:50 > 0:24:52He needs to know what we do.
0:24:52 > 0:24:56If you have the knowledge, you can sell whatever area you're in.
0:24:56 > 0:24:58You'll have confidence with that.
0:24:58 > 0:25:00So I'm going to tell him how to catch burglars.
0:25:00 > 0:25:03He's an ex-criminal so maybe he'll tell me.
0:25:05 > 0:25:08This time, Pembo's on familiar ground.
0:25:08 > 0:25:11They say to catch a thief you've got to act like a thief, haven't you?
0:25:11 > 0:25:12That's what I went to prison for,
0:25:12 > 0:25:15so I'm going to help Francis as much as I could.
0:25:15 > 0:25:17It's just how it is, like - you will get young people
0:25:17 > 0:25:21coming out and about, whether they're smashing glass bottles
0:25:21 > 0:25:24or drinking cider or taking drugs,
0:25:24 > 0:25:27this is the type of place where they will come and do it.
0:25:28 > 0:25:31Pembo helps Francis scope out the perimeter.
0:25:31 > 0:25:34I have an ear for any distinct sound,
0:25:34 > 0:25:37and so we follow the noise.
0:25:37 > 0:25:39And they find an important clue.
0:25:42 > 0:25:45- That's where they're getting in. - That's where they're getting in.
0:25:45 > 0:25:49That's where they're getting in, along here to go on the golf course.
0:25:55 > 0:25:59So Pembo, what age did you come out when you were...
0:25:59 > 0:26:02when you were on the job?
0:26:02 > 0:26:05I was out and about from the age of 14
0:26:05 > 0:26:09all the way up until I was about 19. 18, 19. Just out mooching.
0:26:09 > 0:26:11And what times were you going out?
0:26:11 > 0:26:15- As soon as the sun set. - Right, yeah. Till?
0:26:15 > 0:26:16Er...
0:26:16 > 0:26:20ones, twos, threes - whenever.
0:26:20 > 0:26:23- Looking for anything?- Just mooching, yeah.- Yeah, yeah, yeah.
0:26:23 > 0:26:26And you saw a job - would you see a job in the daytime and think
0:26:26 > 0:26:29you'd come up, would you do it by yourself or with pals?
0:26:29 > 0:26:31No, no, I don't... I've never done anything...
0:26:31 > 0:26:34- I'd always do as a part of a team up, a few of us.- Oh, is it?
0:26:34 > 0:26:37Yeah, I wouldn't... Never do it on my own.
0:26:37 > 0:26:40- Yeah. Why not?- Never had the balls.
0:26:40 > 0:26:43- Oh, have you not?- No. - That's fair enough. - HE LAUGHS
0:26:50 > 0:26:52They haven't cracked the case.
0:26:52 > 0:26:54I think the job needs recceing, it needs sussing out first.
0:26:54 > 0:26:59- Yeah, it needs sussing better, don't it?- We need to know all the holes, we need to know where the pond is.
0:26:59 > 0:27:01We're using Tic Tacs, not tactics.
0:27:03 > 0:27:07But Francis has seen signs of progress in his young apprentice.
0:27:07 > 0:27:10Pembo, I would like him to be a trained guard dog.
0:27:10 > 0:27:12You know, I've taken him on board,
0:27:12 > 0:27:15I've said, "Listen, I'll hear you," to change and be moulded.
0:27:15 > 0:27:19Cos I see in him... I have faith in him, right? I have faith in him.
0:27:19 > 0:27:22It hasn't been very exciting, has it? But...
0:27:22 > 0:27:24I don't get excited over kids.
0:27:24 > 0:27:28I get excited over big hairy-arse men burgling in and I rock up
0:27:28 > 0:27:30at 2 o'clock and they don't have a clue we're there, right?
0:27:30 > 0:27:33- That's when, you know, you get a buzz.- Yeah.
0:27:33 > 0:27:37When I get scared. Didn't get scared at all tonight,
0:27:37 > 0:27:39not even a little bit, I wasn't scared.
0:27:39 > 0:27:40Do you know what I'm saying?
0:27:47 > 0:27:50- Next time...- Ooooh!
0:27:50 > 0:27:53Francis goes undercover to catch the nuisance bikers.
0:27:53 > 0:27:55We're just waiting for the terrorists to come on site -
0:27:55 > 0:27:57ie, kids on motorbikes.
0:27:57 > 0:28:00Sparta reach out to the gay community.
0:28:00 > 0:28:01Heeeeey!
0:28:01 > 0:28:05And Pembo's past catches up with him.
0:28:05 > 0:28:07You've got an issue with drugs, right?
0:28:07 > 0:28:09And I say you did have drugs,
0:28:09 > 0:28:12that's what I say, cos you looked wired.