0:00:02 > 0:00:04Our lives are by blighted by antisocial behaviour.
0:00:04 > 0:00:06Whether it's nuisance neighbours,
0:00:06 > 0:00:10graffiti on the streets or too much booze.
0:00:10 > 0:00:13Come in, enjoy yourself, have a drink, but don't be a twit all night.
0:00:13 > 0:00:14It's all right, darling.
0:00:14 > 0:00:17This is the story of police officers, council wardens
0:00:17 > 0:00:21and local volunteers whose job it is to keep it off our streets.
0:00:21 > 0:00:23It's the person who's having to live next door to it
0:00:23 > 0:00:26and having to put up with this. It's just not acceptable.
0:00:26 > 0:00:28Welcome to Street Patrol UK.
0:00:30 > 0:00:32Coming up on today's programme...
0:00:32 > 0:00:35the misery of noisy neighbours.
0:00:35 > 0:00:39Started at nine o'clock in the evening. That went on for at least...
0:00:39 > 0:00:41- It was about 17 hours. - About 17 hours.
0:00:41 > 0:00:43And that's solid music.
0:00:44 > 0:00:49A pub doorman on the sharp end of a night out in Northampton.
0:00:49 > 0:00:52- You've been ejected, right?- What was I kicked out for?- Let me finish.
0:00:53 > 0:00:56And the volunteers taking action against
0:00:56 > 0:00:58fly-tipping on their streets.
0:00:58 > 0:01:01There's a council tip about one and a half miles from here,
0:01:01 > 0:01:02something like that.
0:01:02 > 0:01:06It's your own responsibility. You know, grow up. Take ownership.
0:01:22 > 0:01:25Antisocial behaviour comes in many different forms
0:01:25 > 0:01:27but one of the worst is noise.
0:01:27 > 0:01:29If you live next door to somebody who likes to crank up
0:01:29 > 0:01:32the volume on their stereo, it will drive you bonkers.
0:01:32 > 0:01:36Especially if they were partying all night long.
0:01:39 > 0:01:42This is Peter and Carly Rogers.
0:01:42 > 0:01:45They live in Somerset and their lives have been ruined by the man
0:01:45 > 0:01:47who lives in the flat downstairs.
0:01:48 > 0:01:52This fella likes his music, and he likes it loud.
0:01:53 > 0:01:56Started at nine o'clock in the evening.
0:01:56 > 0:01:58The music was absolutely so loud...
0:02:02 > 0:02:04..you couldn't even hear the TV,
0:02:04 > 0:02:06you couldn't hear yourself think.
0:02:08 > 0:02:11And that went on for at least...
0:02:11 > 0:02:13- It was about 17 hours. - About 17 hours.
0:02:15 > 0:02:16And that's solid music.
0:02:16 > 0:02:19It sounds awful, but this wasn't a one-off.
0:02:19 > 0:02:22It's been happening regularly for more than three months.
0:02:22 > 0:02:25And it's driving them crazy.
0:02:25 > 0:02:28You would hear the vibrations of all the music coming through the floor.
0:02:28 > 0:02:31The TV would sort of rock.
0:02:33 > 0:02:36We worry about the mirror coming off...
0:02:36 > 0:02:37Take the mirror off the wall.
0:02:37 > 0:02:41Go to work all week, looking forward to the weekend and next minute,
0:02:41 > 0:02:43as soon as we sit down to relax, the music's on so loud.
0:02:43 > 0:02:45It stresses me out a lot.
0:02:45 > 0:02:49Can't put up with it. The noise, it gives you a headache after a while.
0:02:49 > 0:02:53When I knocked a couple of times on the floor with my foot,
0:02:53 > 0:02:55he then came up here to our flat...
0:02:56 > 0:03:00..and he started to actually kick the door in.
0:03:00 > 0:03:03Then he started to eff and blind, wanting me to come out for a fight.
0:03:03 > 0:03:06BANGING ON DOOR
0:03:06 > 0:03:09He was lifting up the letter box, trying to look in.
0:03:10 > 0:03:13And on that night, Carly did have an asthma attack.
0:03:13 > 0:03:15He just scares me, really.
0:03:17 > 0:03:19Feel intimidated by him.
0:03:19 > 0:03:22Don't feel safe walking out of the flat, either.
0:03:22 > 0:03:24Cos I run down the stairs when I go out.
0:03:24 > 0:03:26It's just an absolute nightmare.
0:03:26 > 0:03:29I wouldn't like any other family
0:03:29 > 0:03:32or any other couple to be put through this.
0:03:34 > 0:03:37As you can imagine, Peter and Carly have got to the end of their tether.
0:03:37 > 0:03:39And it doesn't seem like the nuisance neighbour
0:03:39 > 0:03:42is up for any polite requests to quieten down.
0:03:43 > 0:03:46So Peter and Carly have been keeping a diary,
0:03:46 > 0:03:49writing down every time the music's been too loud
0:03:49 > 0:03:51and how long it's been going on for.
0:03:51 > 0:03:54And, now, armed with their evidence, they're seeking help.
0:03:54 > 0:03:57We've called the Environmental Health out-of-hours team,
0:03:57 > 0:04:00we've called the police on the 101 number.
0:04:00 > 0:04:03We've had the police come round to our property on more than five
0:04:03 > 0:04:06to ten occasions. It ruins your life when you've got it so loud.
0:04:06 > 0:04:08- Drives you out of your own home. - Yeah.
0:04:11 > 0:04:13Peter and Carly live in a big block,
0:04:13 > 0:04:16so they can't have been the only people whose walls were shaking.
0:04:16 > 0:04:20The Housing Association that manages the building issued warnings
0:04:20 > 0:04:23to the troublemaker, but he didn't change his ways.
0:04:23 > 0:04:25And within a few weeks, sound monitors were installed
0:04:25 > 0:04:28in Peter and Carly's flat.
0:04:28 > 0:04:29With this particular equipment,
0:04:29 > 0:04:31we install it in complainants' properties.
0:04:31 > 0:04:34It's operated by them on a single-press button,
0:04:34 > 0:04:37so when they get the problem with the noise they can hit this button
0:04:37 > 0:04:41and it will trap and record the sound for a three-minute period.
0:04:43 > 0:04:45Once the recordings are back at the district council,
0:04:45 > 0:04:48they can be analysed to see just how bad it is.
0:04:48 > 0:04:51What you see on screen here is a trace of the sound
0:04:51 > 0:04:53that's being played throughout the whole duration
0:04:53 > 0:04:55that the equipment's been in the house.
0:04:55 > 0:04:58This is what's been audible in the complainant's property.
0:04:58 > 0:05:02DISTORTED DANCE MUSIC
0:05:05 > 0:05:07It might not sound like proper music
0:05:07 > 0:05:09but that's because what you're hearing is
0:05:09 > 0:05:11the noise of the bass in the song -
0:05:11 > 0:05:13the bit that makes the building vibrate.
0:05:13 > 0:05:17DISTORTED DANCE MUSIC
0:05:17 > 0:05:19As you heard, in the break you saw,
0:05:19 > 0:05:23when the music stopped in between the break on the CD,
0:05:23 > 0:05:26how quiet it was. Then suddenly you're getting this level of music
0:05:26 > 0:05:28coming over and above.
0:05:28 > 0:05:30The severity and the impact of the level of music
0:05:30 > 0:05:32affecting this household...
0:05:34 > 0:05:36..was, personally, one of the worst I've heard myself
0:05:36 > 0:05:39through a recording such as this.
0:05:39 > 0:05:43I've heard licensed premises being worse - ie, pubs and clubs.
0:05:43 > 0:05:44But from a domestic premises,
0:05:44 > 0:05:47the intrusiveness of the noise in that flat was really causing loss
0:05:47 > 0:05:49of amenity to the two residents that live there.
0:05:49 > 0:05:51He took the equipment away and he said,
0:05:51 > 0:05:54"It will take us a couple of days and we'll get back to you."
0:05:54 > 0:05:58But it was within an hour, he took it back and listened to it
0:05:58 > 0:06:01and got his staff, three colleagues, to witness it cos it was that bad.
0:06:01 > 0:06:05Everyone now, from the police to the Environmental team,
0:06:05 > 0:06:10they all know the severe-ness of the case when people say about music,
0:06:10 > 0:06:12they know how loud it is.
0:06:12 > 0:06:15If you've got someone with the authority of the Environmental Health
0:06:15 > 0:06:17to turn round in an hour's time,
0:06:17 > 0:06:22to say, "Yes, that's the worst I've heard in 15 years,"
0:06:22 > 0:06:24that gives you a little bit of an eye-opener.
0:06:24 > 0:06:28The Environmental Health team issued the man downstairs
0:06:28 > 0:06:29with a noise abatement notice.
0:06:29 > 0:06:33That's basically a warning that the situation constitutes a nuisance.
0:06:33 > 0:06:35But after just two days
0:06:35 > 0:06:38Peter and Carly are still reporting excessive noise.
0:06:40 > 0:06:43So the big guns are going in.
0:06:43 > 0:06:46Today we're going to serve a notice seeking possession on a resident,
0:06:46 > 0:06:49who has caused noise nuisance to a neighbour above them.
0:06:49 > 0:06:54The police and Housing Association take action and start proceedings.
0:07:00 > 0:07:02I've been out and about on a street patrol of my own
0:07:02 > 0:07:05to hear what bothers you about Britain today.
0:07:05 > 0:07:07Devi, lovely to meet you. What's your daughter's name?
0:07:07 > 0:07:10- My daughter's name's Aksha. - How old?- She's two.
0:07:10 > 0:07:13And she's being so well-behaved, I love her already.
0:07:13 > 0:07:16- Thank you.- Now, let's talk about antisocial behaviour.
0:07:16 > 0:07:19- What really gets your back up? - Dog poo. Oh!
0:07:19 > 0:07:21- It's a stinker, that one!- Yeah.
0:07:21 > 0:07:24- And that bothers everybody. - Definitely.
0:07:24 > 0:07:27- I mean, more owners cleaning up after themselves.- Right.
0:07:27 > 0:07:31If you somebody walk away from a mess their dog had just left,
0:07:31 > 0:07:35- would you say something? - Yes. And I have done so.
0:07:35 > 0:07:38And they've been very polite and said, "I've run out of bags."
0:07:38 > 0:07:40There was a man just opposite our house, he said,
0:07:40 > 0:07:43"I've run out of bags," so I quickly run indoors,
0:07:43 > 0:07:45get a bag for him and he was happy to clean it up.
0:07:45 > 0:07:48- Did you really?- Yeah, he was more than happy to clean it up.
0:07:48 > 0:07:51- Thanks ever so much for your time. Bye-bye.- Thank you very much.
0:07:51 > 0:07:54Tell me what really bothers you.
0:07:54 > 0:07:57As a young mum, and you've obviously got your hands full, what really winds you up?
0:07:57 > 0:08:01Walking down the streets, you get people that are drunk
0:08:01 > 0:08:03or on drugs and shouting abuse and that at you.
0:08:03 > 0:08:07- And do you see much of that?- Yeah. - What really, really gets you going?
0:08:07 > 0:08:10Noise at, like, stupid hours of the morning really annoys me.
0:08:10 > 0:08:12People playing music early hours in the morning.
0:08:12 > 0:08:14Do you get that much?
0:08:14 > 0:08:15Uh...sometimes.
0:08:17 > 0:08:19In the summer it's worse. Cos of the parties.
0:08:19 > 0:08:22And you get that a fair bit with the neighbours?
0:08:22 > 0:08:23Not any more. I used to.
0:08:23 > 0:08:26It's quietened down a bit but it's mostly in summer now.
0:08:26 > 0:08:29Nice talking to you both. Cheerio. And you, bye-bye.
0:08:35 > 0:08:38There's nothing like a good night out with friends.
0:08:38 > 0:08:40But, as bouncers all across the UK will tell you,
0:08:40 > 0:08:44when the partying gets out of hand, people can get hurt.
0:08:52 > 0:08:54And if anyone should know, it's head doorman Andy,
0:08:54 > 0:08:58who's spent over 20 years making sure that the few don't spoil
0:08:58 > 0:09:02the fun for the many at a busy pub in Corby in Northamptonshire.
0:09:02 > 0:09:04Whoa, no way. Not now, mate.
0:09:04 > 0:09:08You meet different people, different walks of life, different cultures.
0:09:08 > 0:09:10Good fun.
0:09:10 > 0:09:13We're here to see that people are safe and we like to see them
0:09:13 > 0:09:16go home happy and say, "We'll see you next week."
0:09:16 > 0:09:18But when you get 200 or 300 people in a venue...
0:09:20 > 0:09:22..you've got the potential of fights.
0:09:32 > 0:09:35Since we've worn the bodycam,
0:09:35 > 0:09:37we don't get so many irate people.
0:09:37 > 0:09:40They tend to stay more calm.
0:09:40 > 0:09:43Because they know if they step out of line, they're being recorded.
0:09:43 > 0:09:48In 2011, The Feathers pub was the first venue in the country
0:09:48 > 0:09:51to trial body cameras for their door staff,
0:09:51 > 0:09:55as part of a partnership with the police to help reduce violent crime
0:09:55 > 0:09:56and antisocial behaviour.
0:10:07 > 0:10:10Andy and his team have since become huge fans.
0:10:12 > 0:10:15More door supervisors should be wearing them.
0:10:15 > 0:10:17Because it can save a lot of problems.
0:10:17 > 0:10:20On the door you get all kinds of allegations thrown at you.
0:10:20 > 0:10:23Any door supervisor will tell you exactly the same.
0:10:23 > 0:10:27It can be, "He slapped me, he pushed me, he spat at me."
0:10:27 > 0:10:34With a bodycam, it's reduced all allegations by about 90%.
0:10:34 > 0:10:36Apart from the drink-fuelled argy-bargy,
0:10:36 > 0:10:40the other thorn in the side of any pub or club doorman is drugs.
0:10:52 > 0:10:54We're not having that in the venue.
0:10:54 > 0:10:56Because we are zero-tolerance on drugs.
0:10:56 > 0:10:59We want to run as clean a venue as we can
0:10:59 > 0:11:01because when drugs are involved it's unpredictable.
0:11:18 > 0:11:20OK, you're under arrest for possession. You do not have to
0:11:20 > 0:11:23say anything, it may harm your defence if you do not mention, when questioned,
0:11:23 > 0:11:25something you later rely on in court.
0:11:25 > 0:11:28Anything you do say may be given in evidence. Do you understand that?
0:11:28 > 0:11:31Come in, enjoy yourself, have a good laugh, have a drink...
0:11:31 > 0:11:33but go home, be happy.
0:11:33 > 0:11:35Don't be a twit all night.
0:11:35 > 0:11:37But it don't work like that.
0:11:41 > 0:11:44He made my jacket fall off! You made my jacket fall...
0:11:44 > 0:11:46Definitely that one there?
0:11:49 > 0:11:50With the white T-shirt on?
0:11:53 > 0:11:55Pete's gone out there, mate, so...
0:11:57 > 0:11:58No, HE won't come back in.
0:12:01 > 0:12:03He's just got a smack out in the back garden,
0:12:03 > 0:12:06so Pete's gone out there to have a look, to see who it is.
0:12:06 > 0:12:09The guy's come out, he's walked down there.
0:12:09 > 0:12:12You can walk round and you do your round,
0:12:12 > 0:12:14but as soon as you've gone by - bang! That's when it'll happen.
0:12:14 > 0:12:20And as the night wears on, for Andy, there's no let up in the action.
0:12:20 > 0:12:23- Well, obviously you've done something...- I don't think I did.
0:12:23 > 0:12:24..to be removed from the venue.
0:12:28 > 0:12:31We've all got things that annoy us about the streets we live in.
0:12:31 > 0:12:33Let's be honest, we all love a good moan
0:12:33 > 0:12:36with the neighbours about how things aren't as good as they used to be.
0:12:36 > 0:12:39But for some people, moaning isn't good enough.
0:12:39 > 0:12:42They roll up their sleeves and they do something about it.
0:12:47 > 0:12:49This is Sparkbrook in Birmingham,
0:12:49 > 0:12:52named after the stream which once flowed through the area.
0:12:53 > 0:12:56But now there's something much less appealing on these streets -
0:12:56 > 0:12:58rubbish.
0:13:01 > 0:13:07An endless stream of it. Beds, sofas, carpets, last night's dinner.
0:13:07 > 0:13:11Piles and piles of the stuff littering every street corner.
0:13:11 > 0:13:15And it's driving local residents bonkers.
0:13:15 > 0:13:17People just put their rubbish here.
0:13:17 > 0:13:23You see so many rats. These people should be punished, like a big fine.
0:13:25 > 0:13:30Litter yesterday has been all over the road - bags,
0:13:30 > 0:13:31weed...
0:13:31 > 0:13:34And what the hell is that doing there? Come on!
0:13:34 > 0:13:35You can't live like that.
0:13:35 > 0:13:37I'm not an animal.
0:13:37 > 0:13:39Something needs to be done.
0:13:41 > 0:13:44The local council does its regular rubbish collections
0:13:44 > 0:13:47but it can't keep up with the incessant fly-tipping.
0:13:49 > 0:13:51So the people who live here are stepping up.
0:13:51 > 0:13:55Once a week, volunteers get together to clean up the area themselves,
0:13:55 > 0:13:58to try and make it a better place to live for everyone.
0:13:58 > 0:14:01Someone's dropped a mattress, that's recent.
0:14:02 > 0:14:06And on shift today is Ashraf, Rias and Javid.
0:14:06 > 0:14:08Sunshine time here.
0:14:08 > 0:14:10Hang on, let me put my gloves on.
0:14:10 > 0:14:13We take the photos to actually have evidence that there's
0:14:13 > 0:14:15rubbish on the streets.
0:14:15 > 0:14:18And then when we remove it, we take the picture that it's been cleaned.
0:14:19 > 0:14:21- LITTLE GIRL: Hello!- Hello.
0:14:24 > 0:14:26We take a photograph and then put it on the website.
0:14:26 > 0:14:29So it gives a picture and history that we are trying to
0:14:29 > 0:14:31actually make a difference to our streets.
0:14:31 > 0:14:33And now we go to the next stage.
0:14:36 > 0:14:39- This one here. - Oh, you're joking! Look at that!
0:14:49 > 0:14:53This is why these volunteers at the Sparkbrook Neighbourhood Forum
0:14:53 > 0:14:55are so badly needed.
0:14:55 > 0:14:58An alley down the side of a house has become a dumping ground.
0:14:58 > 0:15:03Just gets dumped here for somebody else to move and it's unacceptable
0:15:03 > 0:15:05and it's very irresponsible.
0:15:05 > 0:15:09One bed one week could end up three beds, a settee
0:15:09 > 0:15:11and a cupboard a month later.
0:15:13 > 0:15:14Onto the next street.
0:15:14 > 0:15:18But some days, this can feel like a never-ending job.
0:15:18 > 0:15:22It's shocking but it makes you angry because there's systems in place.
0:15:22 > 0:15:26To actually remove the rubbish there's refuse centres there
0:15:26 > 0:15:29to actually get rid of rubbish, and people still decide to dump it
0:15:29 > 0:15:31in the road so somebody else deals with it.
0:15:37 > 0:15:39What's the point?
0:15:39 > 0:15:40It's so easy.
0:15:40 > 0:15:43There's a council tip about one and a half miles from here,
0:15:43 > 0:15:44something like that.
0:15:44 > 0:15:48It's your own responsibility. You know, grow up. Take ownership.
0:15:52 > 0:15:56At least the local community appreciate what the guys are doing.
0:15:56 > 0:15:59Three, two, one, yeah? Yeah! Come on!
0:15:59 > 0:16:02CHEERING
0:16:02 > 0:16:04- Hip-hip!- ALL: Hooray!
0:16:04 > 0:16:06- Hip-hip!- ALL: Hooray!
0:16:06 > 0:16:08- Hip-hip!- ALL: Hooray!
0:16:08 > 0:16:10HE LAUGHS
0:16:10 > 0:16:12See, we've got our own fan club.
0:16:13 > 0:16:14Weaning them young, right,
0:16:14 > 0:16:17so by the time they're about 20 they'll be doing this instead of us.
0:16:17 > 0:16:21- About 18, anyway, we hope. Are we done?- Yeah, yeah. Next road.
0:16:26 > 0:16:27We don't get paid for this.
0:16:27 > 0:16:30We're residents and we really want to have pride in our area
0:16:30 > 0:16:32and the only way to do it is to actually demonstrate -
0:16:32 > 0:16:34we have to clean our own streets.
0:16:34 > 0:16:36One, two, three!
0:16:40 > 0:16:42Yeah, ready? Push!
0:16:45 > 0:16:49Just because we're inner city doesn't mean we have to fit into any stereotypes.
0:16:49 > 0:16:52People are put into pigeonholes
0:16:52 > 0:16:55and then they put themselves into the pigeonholes.
0:16:55 > 0:16:58And that's just kind of, like... you know, stop it.
0:17:04 > 0:17:08No, you're doing a good job here, hopefully, you know?
0:17:08 > 0:17:12- We could do better with if we had more people working together. - What can they do?
0:17:12 > 0:17:15Every week they're here, and the rubbish is...
0:17:15 > 0:17:19They could pick it up but it's out of their hand unless whoever is putting
0:17:19 > 0:17:22the rubbish, he or she should stop it, you know?
0:17:22 > 0:17:24Then it's better for everybody.
0:17:27 > 0:17:31But it's not good enough to just pick up this endless trail of rubbish.
0:17:31 > 0:17:34The volunteers want to get to the root of the problem.
0:17:34 > 0:17:35They knock on doors
0:17:35 > 0:17:38and challenge people about what's been left on the pavement.
0:17:41 > 0:17:44Do you know this rubbish here? Do you know who dumped it?
0:17:44 > 0:17:46You never seen anybody?
0:17:51 > 0:17:54What it is, is one of the guys here...
0:17:56 > 0:17:59..he knows who's... Cos he lives here, you see.
0:17:59 > 0:18:02The front garden of this block of flats is a complete mess.
0:18:02 > 0:18:05The council has been round and is going to clear it up,
0:18:05 > 0:18:08but in the meantime, it's the same old story -
0:18:08 > 0:18:10rubbish attracts more rubbish.
0:18:10 > 0:18:13They used to play badminton out here when the sun comes out,
0:18:13 > 0:18:14they play volleyball and all sorts.
0:18:14 > 0:18:17And they can't do jack now because somebody's done this.
0:18:17 > 0:18:18Who's done this, bro?
0:18:18 > 0:18:20Who's done this?
0:18:20 > 0:18:22Who's chucked all this out?
0:18:22 > 0:18:26- Not me.- You seen them? Come on, you must've seen them.
0:18:26 > 0:18:28We're always trying to identify the culprits
0:18:28 > 0:18:32so we could actually educate them the correct way to remove it.
0:18:32 > 0:18:35The problem is, if we do remove it,
0:18:35 > 0:18:37we might actually encourage more dumping.
0:18:37 > 0:18:39It's a gamble.
0:18:39 > 0:18:43As long as the volunteers carry on collecting rubbish, some people
0:18:43 > 0:18:46will carry on using them as their own private waste disposal team.
0:18:50 > 0:18:53But the volunteers' work doesn't stop on the residential streets.
0:18:53 > 0:18:57They've had real results transforming the whole community.
0:18:57 > 0:18:59You can sit at home, you can moan, moan, moan,
0:18:59 > 0:19:00complain, complain, complain,
0:19:00 > 0:19:03but then you can actually get up and do something.
0:19:06 > 0:19:09When people drop litter it's annoying,
0:19:09 > 0:19:10but, OK, it can be picked up.
0:19:10 > 0:19:13When people graffiti walls it can be cleaned off.
0:19:13 > 0:19:16But in this next case, a particularly baffling instance
0:19:16 > 0:19:20of antisocial behaviour, a bit of British history is lost to us all.
0:19:20 > 0:19:22For ever.
0:19:26 > 0:19:27This is All Saints Church
0:19:27 > 0:19:30in the beautiful village of Newland in Gloucestershire,
0:19:30 > 0:19:34about a mile from England's border with Wales.
0:19:34 > 0:19:38And over the centuries, this place has been pretty important.
0:19:38 > 0:19:41This church is quite special within the area of the Forest of Dean,
0:19:41 > 0:19:44where we are. It's affectionately known as the Cathedral of the Forest.
0:19:44 > 0:19:47It's one of the oldest churches in the area
0:19:47 > 0:19:50and it's certainly the largest and the grandest.
0:19:50 > 0:19:55It is such a magnificent building and such an old,
0:19:55 > 0:19:58and, in some ways, fragile building.
0:19:58 > 0:20:02You wouldn't expect it when you see these massive chunks of stone
0:20:02 > 0:20:05and that sort of thing but it's like a very, very elderly person that
0:20:05 > 0:20:11needs a lot of TLC in order to keep him or her still pottering around.
0:20:11 > 0:20:13We have a lot of tourists.
0:20:13 > 0:20:17I think we have something like 14,000 visitors a year.
0:20:17 > 0:20:21People just come and enjoy the peace and quiet and like looking around
0:20:21 > 0:20:23and seeing all the various artefacts that are around
0:20:23 > 0:20:25and take a real interest.
0:20:27 > 0:20:31The church was built around the start of the 13th century,
0:20:31 > 0:20:34and inside there are many monuments to significant people.
0:20:34 > 0:20:38It's one of the reasons hundreds of people visit every week
0:20:38 > 0:20:40and the church runs tours.
0:20:40 > 0:20:45This is the effigy of Robert de Wakering.
0:20:45 > 0:20:49Robert de Wakering was the first rector of Newland Church,
0:20:49 > 0:20:52appointed by King John in 1216.
0:20:53 > 0:20:55Robert de Wakering is a very important figure
0:20:55 > 0:20:57in the church's history.
0:20:57 > 0:21:00He was the man who established All Saints for the king.
0:21:00 > 0:21:03For centuries, parishioners have been able to look at a stone statue
0:21:03 > 0:21:07commemorating him - except they can't any longer.
0:21:07 > 0:21:10Because some idiot has stolen the statue's head.
0:21:14 > 0:21:17I'd been working here for about a fortnight
0:21:17 > 0:21:21and one morning I came in and I had that...
0:21:21 > 0:21:24"Something's not quite right here."
0:21:24 > 0:21:27You know that feeling when you know something's missing
0:21:27 > 0:21:32but it takes about half an hour to be absolutely sure of what it was.
0:21:32 > 0:21:36And I looked around and I looked at the effigy
0:21:36 > 0:21:40and I thought, "I'm absolutely sure that Sir Robert had a head."
0:21:40 > 0:21:43But, you know, you start to question yourself.
0:21:43 > 0:21:44She said to me,
0:21:44 > 0:21:48"I think the head, the effigy, of Robert de Wakering is missing."
0:21:48 > 0:21:50And I've thought,
0:21:50 > 0:21:54"It can't be!" Because it seemed so utterly extraordinary.
0:21:54 > 0:21:58We'd done teas for an event just a few days previously
0:21:58 > 0:22:00and we knew that he had a head then
0:22:00 > 0:22:03because we were standing right by him.
0:22:03 > 0:22:06I looked at it and I thought,
0:22:06 > 0:22:07"Oh, my goodness, the head's gone!"
0:22:11 > 0:22:14Because of it's age, this statue was an important
0:22:14 > 0:22:16and striking work of art.
0:22:16 > 0:22:20It's a wonderful piece of local early medieval carving.
0:22:20 > 0:22:24It's got a sort of gutsiness and directness.
0:22:24 > 0:22:30It speaks of one craftsman. He's put his best skills into it.
0:22:30 > 0:22:34And he clearly put in many, many hours of hard graft because,
0:22:34 > 0:22:37make no mistake, this isn't a small thing -
0:22:37 > 0:22:40it's a hefty lump of stone about two feet wide.
0:22:40 > 0:22:42So it's taken some muscle to get it out the door.
0:22:44 > 0:22:49The head of Robert de Wakering was actually not attached to the body.
0:22:49 > 0:22:53As so many of these effigies were originally in the churchyard
0:22:53 > 0:22:56and, of course, over the years the stone gradually crumbles
0:22:56 > 0:23:01and, like all the other effigies, they were brought in from the churchyard.
0:23:01 > 0:23:04I've no idea when that one was brought in but, obviously,
0:23:04 > 0:23:09at the time, the head was not attached to the body.
0:23:09 > 0:23:13It is meant to be in the church. It is all to do with the church.
0:23:13 > 0:23:16Away from the church, it doesn't have anything like the resonance
0:23:16 > 0:23:18or meaning or value, really.
0:23:18 > 0:23:24We could not understand why anybody would want to come in
0:23:24 > 0:23:27and take just the head of an effigy.
0:23:27 > 0:23:29What are they going to do with it?
0:23:29 > 0:23:33Are they going to prop up their back door? I really don't know.
0:23:33 > 0:23:36And that hasn't helped the police investigation.
0:23:36 > 0:23:39There is apparently no motive.
0:23:39 > 0:23:41It may be that they've stolen it for financial gain.
0:23:41 > 0:23:44They feel that they will get a financial gain out of this
0:23:44 > 0:23:46selling it to somebody else.
0:23:46 > 0:23:49It may be because they actually wish to have it for themselves
0:23:49 > 0:23:51for a private collection.
0:23:51 > 0:23:54Or it may be that it's just been taken by somebody on a whim
0:23:54 > 0:23:57because they can do it, and they've discarded it.
0:23:57 > 0:23:59No-one seems to have seen a thing,
0:23:59 > 0:24:02and that's part of the problem for rural churches - many of them
0:24:02 > 0:24:06are left open during the day so they can be used by the community.
0:24:06 > 0:24:08And that makes it easy for thieves to strike
0:24:08 > 0:24:10if they think no-one's around.
0:24:12 > 0:24:16It is the sort of mean little theft that leads to churches having
0:24:16 > 0:24:21to shut their doors, and one of the great things about this church
0:24:21 > 0:24:27is that people can come in and they can see 1,000 years of history.
0:24:27 > 0:24:31I feel for the churches that just have to lock their doors
0:24:31 > 0:24:35because they can't cope with having thefts of this kind.
0:24:35 > 0:24:37This wasn't private property,
0:24:37 > 0:24:41this was public property in the most public sense.
0:24:41 > 0:24:44It's now several months since the antisocial stranger
0:24:44 > 0:24:48crept into the church and swiped its founder's precious head.
0:24:48 > 0:24:51And more than anything, the villagers would like it back.
0:24:51 > 0:24:55If someone actually knows where it is
0:24:55 > 0:24:58and is able to bring it back to the church,
0:24:58 > 0:25:01that would be wonderful. We would love to have it back.
0:25:01 > 0:25:04It needs to be back in its rightful place,
0:25:04 > 0:25:06which is here at All Saints Church.
0:25:15 > 0:25:18Antisocial behaviour is about lack of human decency
0:25:18 > 0:25:21and disrespect for people around you.
0:25:21 > 0:25:23And if someone's way of life is making yours a misery,
0:25:23 > 0:25:26well, that's about as antisocial as gets.
0:25:26 > 0:25:28But, lucky enough for you and me,
0:25:28 > 0:25:32there are plenty of people out there that we can turn to.
0:25:32 > 0:25:35And this series is their chance to shine.
0:25:35 > 0:25:38We're on the front lines with the highly skilled teams
0:25:38 > 0:25:39of council workers, police officers
0:25:39 > 0:25:43and local volunteers who are committed to keeping our streets
0:25:43 > 0:25:48safe and clean and taking on our antisocial battles on a daily basis,
0:25:48 > 0:25:51to make sure that our lives are not blighted by other people's
0:25:51 > 0:25:53bad behaviour.
0:25:53 > 0:25:55This is Street Patrol UK.
0:25:59 > 0:26:04Back in Somerset, the time has come to deal with a man whose loud music
0:26:04 > 0:26:07has been making his neighbours climb the walls.
0:26:07 > 0:26:08Started at nine o'clock in the evening.
0:26:08 > 0:26:11The music was so loud you would hear the vibrations of all the music
0:26:11 > 0:26:15coming through the floor, the TV would sort of rock.
0:26:17 > 0:26:19And that went on for at least...
0:26:19 > 0:26:23- It was about 17 hours. - About 17 hours.
0:26:23 > 0:26:25And that's solid music. It's just an absolute nightmare.
0:26:25 > 0:26:29I wouldn't like any other couple to be put through this.
0:26:31 > 0:26:35For the last few months, Peter and Carly's life has been made
0:26:35 > 0:26:38thoroughly miserable by the guy who lives downstairs.
0:26:38 > 0:26:42The noise was so severe that a noise abatement notice was served
0:26:42 > 0:26:44by the Environmental Health.
0:26:44 > 0:26:46And they said that it was one of the most severe cases
0:26:46 > 0:26:49they've seen for about 15 years.
0:26:49 > 0:26:51If the noise is severe enough, you will serve this notice,
0:26:51 > 0:26:55and it's basically to force somebody to stop making that
0:26:55 > 0:27:00type of noise, and it puts controls in place that if they break it,
0:27:00 > 0:27:02they're in breach, then something serious happens.
0:27:04 > 0:27:07Amanda's on her way to see the tenant, to deliver some paperwork
0:27:07 > 0:27:09which will start the process.
0:27:09 > 0:27:12It's awful that people do have to suffer this
0:27:12 > 0:27:17type of nuisance from the neighbours but the people concerned have
0:27:17 > 0:27:19done everything that has been asked of them.
0:27:19 > 0:27:22They've provided evidence to both ourselves and the local authority,
0:27:22 > 0:27:25they've remained calm at all times, which is really important
0:27:25 > 0:27:28because that can affect the power of their evidence.
0:27:28 > 0:27:32I'm glad we're at this point for them because they feel as if we're
0:27:32 > 0:27:35coming towards the end of the journey and, you know...
0:27:35 > 0:27:39they might no longer have to suffer.
0:27:41 > 0:27:45You always get nervous when you do something like this.
0:27:45 > 0:27:48But, yeah, it is what it is.
0:28:01 > 0:28:04This is the end of the road for the noisy neighbour.
0:28:04 > 0:28:06Hi, it's Amanda from Raglan.
0:28:11 > 0:28:13Amanda is accompanied by police officers,
0:28:13 > 0:28:15just in case tempers flare.
0:28:20 > 0:28:22But once inside the man's flat, as we can hear,
0:28:22 > 0:28:25she deals with it very calmly.
0:28:25 > 0:28:27This is serious stuff.
0:28:27 > 0:28:30This is notice seeking possession, which is being acted on.
0:28:30 > 0:28:32So, obviously, big thing.
0:28:34 > 0:28:38The man that claims that other neighbours also make noise
0:28:38 > 0:28:40and he's being blamed for that as well.
0:28:40 > 0:28:44If a neighbour is making a noise, you need to report it.
0:28:44 > 0:28:48That's what you've not done and everything is down to you.
0:28:50 > 0:28:53The man says he's been upstairs to apologise to his neighbours
0:28:53 > 0:28:57but admits he lost his temper, which hasn't helped the situation.
0:28:57 > 0:29:02Seek legal advice with this, OK? I will help all parties if I can
0:29:02 > 0:29:05because at the end of the day, everybody just wants to live
0:29:05 > 0:29:08peacefully together but as long as you do understand
0:29:08 > 0:29:12that any noise nuisance, any disturbance, is not acceptable.
0:29:12 > 0:29:14And this is the sort of thing that will happen, OK?
0:29:14 > 0:29:17Thank you very much. Bye.
0:29:20 > 0:29:24I don't think I expected it to go so well today
0:29:24 > 0:29:27because it's quite an emotive subject. When you get
0:29:27 > 0:29:30a notice seeking possession, your home is threatened.
0:29:30 > 0:29:35So the calmest of people can act in a way that they wouldn't normally
0:29:35 > 0:29:37when given that sort of news.
0:29:38 > 0:29:41Amanda then goes upstairs to visit Peter and Carly and let them know
0:29:41 > 0:29:44what's happened.
0:29:44 > 0:29:48- Just to let you know, I've just served the notice.- OK.
0:29:48 > 0:29:51- It was received very calmly.- Right.
0:29:51 > 0:29:55And I've had assurances that there will be no repercussions from it.
0:29:55 > 0:29:56Lovely.
0:29:56 > 0:30:01So the next steps from our point of view are going to be actually
0:30:01 > 0:30:06- making an application to the court for a possession date.- OK.
0:30:06 > 0:30:12- So are you still happy to attend court as witness?- Yes, we are.
0:30:12 > 0:30:13Really good news.
0:30:13 > 0:30:17We're happy to do that cos we've been put through absolute hell so this is...
0:30:17 > 0:30:20We've just got to follow it through, basically.
0:30:20 > 0:30:23If you've got any concerns in the meantime,
0:30:23 > 0:30:26same procedure as before. You contact us and we will respond.
0:30:26 > 0:30:29Obviously that "treat as urgent" mark is still on the address.
0:30:29 > 0:30:34- Lovely, yeah.- Have you got any concerns about what happens next?
0:30:34 > 0:30:35I'm a little bit anxious.
0:30:35 > 0:30:38More anxious for my wife than I am for myself because nine times
0:30:38 > 0:30:42out of ten, she's too scared to come out of the flat, even going to work.
0:30:42 > 0:30:44That still worries me a little bit.
0:30:44 > 0:30:48So many people are frightened to say anything or to make reports
0:30:48 > 0:30:52cos they're worried of, you know, what could happen to them following that.
0:30:52 > 0:30:55You shouldn't have to suffer in silence
0:30:55 > 0:30:58and we will support people, we will investigate things fully.
0:30:58 > 0:31:02- OK, thank you.- I'll give you a call when I know about the court date.
0:31:02 > 0:31:05- In the meantime, just ring if you need me.- OK, no problem at all.
0:31:05 > 0:31:07- Thank you.- We'll be out and about.
0:31:07 > 0:31:11- Let us know if you've got any concerns.- OK, will do. Thank you.
0:31:20 > 0:31:23Bad behaviour attracts more bad behaviour,
0:31:23 > 0:31:26particularly on a boozy night out on the town.
0:31:26 > 0:31:29That's when you need professionals with a very particular skill set,
0:31:29 > 0:31:31to make sure that everybody has a good time.
0:31:33 > 0:31:37Back at The Feathers pub in Corby, the evening is in full-swing
0:31:37 > 0:31:39as revellers make the most of their night out.
0:31:40 > 0:31:43Head doorman Andy and his team are seasoned veterans
0:31:43 > 0:31:46when it comes to keeping the pain out of party-going...
0:31:46 > 0:31:50When you get people swaying and they're knocking into people...
0:31:50 > 0:31:51that's when you get a problem.
0:31:51 > 0:31:54So you're best off trying to nip it in the bud.
0:31:54 > 0:31:57..ensuring that even the most tricky of customers don't spoil it
0:31:57 > 0:31:59for everyone else.
0:32:01 > 0:32:04And sometimes the spectacle outside can be
0:32:04 > 0:32:07just as diverting as the entertainment inside.
0:32:15 > 0:32:18The night has already taken a turn for the worst for one reveller
0:32:18 > 0:32:22who caught a nasty blow to his head during a heated argument
0:32:22 > 0:32:23earlier in the evening.
0:32:23 > 0:32:27It seems he's bounced back and is ready to pick up where he left off.
0:32:27 > 0:32:31I was literally just talking to this girl, and as the night went on,
0:32:31 > 0:32:35some guy in the club was hanging around more and more and more.
0:32:35 > 0:32:40And all of a sudden, I went outside where most people were smoking,
0:32:40 > 0:32:42and he just cracked me in the face.
0:32:43 > 0:32:45The guy that got the smacking, you know,
0:32:45 > 0:32:48that is antisocial behaviour to me.
0:32:48 > 0:32:49No need for it.
0:32:49 > 0:32:51You're right, Andy.
0:32:51 > 0:32:54But it seems some people just can't help themselves.
0:32:54 > 0:32:56Put your drink down.
0:32:56 > 0:32:58Put your drink down, do as he says.
0:33:02 > 0:33:05And then it becomes an expensive mess for the rest of us to clear up.
0:33:05 > 0:33:07Walk now...keep going.
0:33:08 > 0:33:12In England and Wales alone, antisocial behaviour costs you
0:33:12 > 0:33:17and me, the great British taxpayer, £3.4 billion a year.
0:33:17 > 0:33:19Just imagine what we could do with that
0:33:19 > 0:33:22back in the country's coffers.
0:33:22 > 0:33:24Obviously it was bit upsetting for my friends and that,
0:33:24 > 0:33:26cos I was bleeding quite a lot.
0:33:26 > 0:33:28But, no, it's fine now. We're all fine.
0:33:28 > 0:33:31Just going to enjoy the rest of my night with my friends, that's it.
0:33:32 > 0:33:36From Andy's point of view, it's all in a night's work.
0:33:36 > 0:33:39What I've seen, it's not been too bad.
0:33:39 > 0:33:40We've had one incident.
0:33:42 > 0:33:44Hopefully we don't get no more.
0:33:44 > 0:33:46I think you might have jumped the gun there, Andy.
0:33:46 > 0:33:48If you've been ejected, you've been ejected, right?
0:33:48 > 0:33:51- Why was I kicked out?- Let me finish.
0:33:51 > 0:33:53The guy's arguing he's put out for no reason ...
0:33:53 > 0:33:55Well, obviously you've done something...
0:33:55 > 0:33:57- I don't think I did. - ..to be removed from the venue.
0:33:57 > 0:34:00One of me colleagues caught him chucking his drink in the air
0:34:00 > 0:34:02like that, covering other customers in there.
0:34:02 > 0:34:04We don't have it, so he was asked to leave.
0:34:06 > 0:34:09And customers need to think twice if they think Andy will put up
0:34:09 > 0:34:13with any nonsense right under his nose - even if it's outside the pub.
0:34:13 > 0:34:16What happened outside... Please don't slap me.
0:34:18 > 0:34:20Guys, guys!
0:34:25 > 0:34:28I was talking to you like a man.
0:34:28 > 0:34:29Let's talk!
0:34:30 > 0:34:34I think there was a little bit of an altercation inside.
0:34:34 > 0:34:35Then the guys have come out there...
0:34:35 > 0:34:37They've sorted it out out here, not in there.
0:34:37 > 0:34:39It's out here, it's down to the police.
0:34:42 > 0:34:44But none of them are coming back in, not tonight.
0:34:45 > 0:34:48And it seems that the safe haven that Andy and his fellow doormen
0:34:48 > 0:34:52have created around the pub has attracted at least one partygoer
0:34:52 > 0:34:55looking for some respite from the night's action.
0:34:55 > 0:34:59One guy's gone down to the local taxi rank,
0:34:59 > 0:35:01the other guys have met him down there
0:35:01 > 0:35:03and this guy has had a bit of slap.
0:35:03 > 0:35:06He's got a nice lump on the side of his cheek
0:35:06 > 0:35:10and a bit of a cut or a graze on the top of his head.
0:35:10 > 0:35:12But that's what drink does. That is what drink does.
0:35:12 > 0:35:14Not good, not good.
0:35:14 > 0:35:17I'm assuming they'll be best of buddies again tomorrow.
0:35:20 > 0:35:23Andy manages to keep smiling through all the action the night
0:35:23 > 0:35:27throws at him. And finally, at 4am, it's time to wind down.
0:35:28 > 0:35:31We're all finished, empty, cleaned out,
0:35:31 > 0:35:33ready to shut the doors.
0:35:33 > 0:35:36Just go home now. Feet up, cup of tea, bed.
0:35:41 > 0:35:45Let's hear a bit more about what bothers you in Britain today.
0:35:45 > 0:35:48It's lovely to meet you. Tell me what people do, antisocially,
0:35:48 > 0:35:50that really winds you up.
0:35:50 > 0:35:52One of the main things that really winds me up is
0:35:52 > 0:35:55when people spit on the floor. I just think it's really disgusting.
0:35:55 > 0:35:58It's unnecessary. Get a bit of tissue or...
0:35:58 > 0:36:01- Do you know what? Nearly everybody says that.- Really?
0:36:01 > 0:36:04- That's probably number one. - Yeah, it's disgusting.
0:36:04 > 0:36:06- What else?- Cheeky teenagers.
0:36:06 > 0:36:08They just get really cheeky on the bus.
0:36:08 > 0:36:10BOY SCREAMS OBNOXIOUSLY
0:36:10 > 0:36:13- Bit like that one? - Yeah, bit like that one.
0:36:13 > 0:36:17But, yeah, and when they're really cheeky on the bus
0:36:17 > 0:36:20and they won't get up and let old people sit down.
0:36:20 > 0:36:22- Do you ever say anything to them? - I have done in the past, yeah.
0:36:22 > 0:36:25I've said, "I think you should get up and let the old people sit down."
0:36:25 > 0:36:27- And what have they said? - "Why should I?"
0:36:27 > 0:36:30And I'm like, "Because, out of respect.
0:36:30 > 0:36:33"You know, you can sit longer... stand longer than this old lady can."
0:36:33 > 0:36:36If you saw someone spitting in the street, would you say something?
0:36:36 > 0:36:38Yeah, I'd give them a little dirty look and say,
0:36:38 > 0:36:40"Why do you have to do that?"
0:36:40 > 0:36:41Give me a dirty look.
0:36:41 > 0:36:43Go on, imagine I just done it.
0:36:43 > 0:36:48- Is that it?- Is that not dirty - bad enough, no?- No.
0:36:48 > 0:36:51Right in their face, go on.
0:36:51 > 0:36:53- Michael, it's nice to meet you. - Thanks.
0:36:53 > 0:36:56What bothers you about antisocial behaviour?
0:36:56 > 0:36:58Well, in my street there's different things going on
0:36:58 > 0:37:01one end of the road and then neighbours and things like that,
0:37:01 > 0:37:03just really gets up your nose.
0:37:03 > 0:37:06OK, obviously neighbours can't get up your nose.
0:37:06 > 0:37:08What is it they're doing that's winding you up?
0:37:08 > 0:37:10Well, I just try and put a stop to bad behaviour,
0:37:10 > 0:37:12as in swearing, that sort of thing.
0:37:18 > 0:37:21Back in Sparkbrook in Birmingham, residents had been in despair
0:37:21 > 0:37:24at the amount of rubbish and flagrant fly-tipping
0:37:24 > 0:37:26littering their streets.
0:37:26 > 0:37:28People just put rubbish here.
0:37:28 > 0:37:29So you see so many rats.
0:37:29 > 0:37:33Litter yesterday has been all over the road.
0:37:33 > 0:37:34Bags.
0:37:34 > 0:37:35Weeds.
0:37:35 > 0:37:38You can't live like that. I'm not an animal.
0:37:38 > 0:37:41So they formed a neighbourhood group
0:37:41 > 0:37:44and now volunteers get together at the weekends to go round the streets
0:37:44 > 0:37:49clearing them of anything and everything that's been dumped.
0:37:49 > 0:37:52We don't get paid for this. We're residents and we really want to have
0:37:52 > 0:37:55pride in our area and the only way to do it is actually demonstrate -
0:37:55 > 0:37:56we have to clean our own streets.
0:37:58 > 0:38:00It's making a dramatic difference
0:38:00 > 0:38:02and the local community is delighted.
0:38:02 > 0:38:05- Hip-hip!- ALL: Hooray!
0:38:05 > 0:38:06- Hip-hip!- ALL: Hooray!
0:38:06 > 0:38:08- Hip-hip!- ALL: Hooray!
0:38:08 > 0:38:10HE LAUGHS
0:38:12 > 0:38:15But it's not just on the streets where the volunteers
0:38:15 > 0:38:16are making their mark.
0:38:16 > 0:38:18This is Larches Park.
0:38:18 > 0:38:21It's a beautiful and welcoming green space in the heart of the community,
0:38:21 > 0:38:24well-used by dog-walkers, families,
0:38:24 > 0:38:26and people taking time out with the paper.
0:38:29 > 0:38:32But it wasn't always like this. It used to be a no-go area.
0:38:33 > 0:38:36It was a haven for antisocial behaviour,
0:38:36 > 0:38:40with people hanging around, drinking, smoking, using drugs.
0:38:40 > 0:38:43It was intimidating for the local residents
0:38:43 > 0:38:45and it meant they just didn't come here.
0:38:46 > 0:38:49But that was before Sparkbrook's army of volunteers
0:38:49 > 0:38:51came to the rescue.
0:38:54 > 0:38:57Ali is an IT engineer by day.
0:38:57 > 0:39:00He runs an archery club and helps out in his local school.
0:39:00 > 0:39:03But he still manages to find time to volunteer as the chair
0:39:03 > 0:39:05of the Sparkbrook Neighbourhood Forum.
0:39:05 > 0:39:07And over the past five years,
0:39:07 > 0:39:11he and his fellow volunteers have had a massive impact on the area.
0:39:11 > 0:39:15We've had the new... The lighting repainted, the bins put in.
0:39:15 > 0:39:17We've had the benches put in the park
0:39:17 > 0:39:20so that people have places to do things.
0:39:20 > 0:39:22I've got two children of my own.
0:39:22 > 0:39:24And when I first moved here, I was taking them
0:39:24 > 0:39:28to another park cos all we had here was two swings.
0:39:28 > 0:39:30Now we have everything we need here.
0:39:30 > 0:39:32There's been a complete change here.
0:39:32 > 0:39:35Now local families regularly use the park
0:39:35 > 0:39:38and the antisocial behaviour has been kicked out.
0:39:40 > 0:39:43Ali's latest project is to bring flowers to the park.
0:39:43 > 0:39:45Just like the street clearance that the other volunteers
0:39:45 > 0:39:49have been doing, this is another step in reclaiming this area
0:39:49 > 0:39:52for local people and making sure it stays that way.
0:39:53 > 0:39:57We've got these flowers in. Put the herbs in now.
0:39:57 > 0:39:59And, if you look carefully...
0:40:01 > 0:40:04- ..the bulbs. - Oh, yeah, they're sprouting.
0:40:04 > 0:40:07- So it's been here for about a month now, hasn't it?- Four weeks, yeah.
0:40:07 > 0:40:09Four weeks, so...
0:40:09 > 0:40:11That's fine.
0:40:11 > 0:40:15From where you guys started to where you are now,
0:40:15 > 0:40:17it's, again, made a difference.
0:40:17 > 0:40:22It was a kind of a dump, wasn't it? Just loads of litter.
0:40:22 > 0:40:24There was a load of bushes, overgrowth.
0:40:24 > 0:40:28Just to get it cleaned up and to get it transformed to this,
0:40:28 > 0:40:30again, it's an achievement within itself.
0:40:30 > 0:40:34Like we do with everything else round this block, do it yourself.
0:40:34 > 0:40:36- Show people it can be done. - Absolutely.
0:40:36 > 0:40:38- That's the way it works.- Absolutely.
0:40:38 > 0:40:41- Than waiting, let's get it done. - Yeah.
0:40:41 > 0:40:44If we make it more attractive then it will send the right message
0:40:44 > 0:40:47to people - we don't want rubbish here. And it has worked.
0:40:47 > 0:40:48I've only picked up, like,
0:40:48 > 0:40:51three pieces of rubbish off this patch in the last four weeks.
0:40:51 > 0:40:54No bottles, no cans, nothing.
0:40:54 > 0:40:56So it's been really, really nice.
0:40:56 > 0:40:58And some of the people who regularly sit in the park have said,
0:40:58 > 0:41:01"We'll look after it for you. We'll make sure no-one touches it."
0:41:03 > 0:41:05This park belongs to the community,
0:41:05 > 0:41:08not to that small minority who push us away from the park.
0:41:08 > 0:41:11For the last four years, we've done an adventure park
0:41:11 > 0:41:12called the Easter Event,
0:41:12 > 0:41:14and we get 500, 600, 700 people coming in.
0:41:14 > 0:41:16We have an Easter egg hunt, we have a bouncy castle,
0:41:16 > 0:41:17we have other things going on.
0:41:17 > 0:41:20Whereas once we had that distant relationship with people
0:41:20 > 0:41:24who came to the park, it's now more of a community feel.
0:41:24 > 0:41:27People have said, "This is a nice park now."
0:41:27 > 0:41:29From where it was, people didn't want to come to the park.
0:41:29 > 0:41:31You can sit at home, you can moan, moan, moan,
0:41:31 > 0:41:33complain, complain, complain,
0:41:33 > 0:41:35but then you can actually get up and do something.
0:41:42 > 0:41:46Since we've filmed with our antisocial saviours,
0:41:46 > 0:41:48we've got some updates for you.
0:41:48 > 0:41:51In Somerset, life has got much better for Peter and Carly
0:41:51 > 0:41:55since the eviction notice was served on their noisy neighbour.
0:41:55 > 0:41:59And their advice to anyone else who finds themselves in their situation
0:41:59 > 0:42:02is that there are people out there willing to help you.
0:42:02 > 0:42:04You need to speak up.
0:42:05 > 0:42:07If you don't speak up, no-one will know.
0:42:07 > 0:42:10You need to get hold of the Environmental team.
0:42:10 > 0:42:13You need to get hold of your Housing Association.
0:42:13 > 0:42:15You need to get hold of the police.
0:42:15 > 0:42:18It will get to court and it will get sorted out.
0:42:20 > 0:42:24In the New Forest there's still been no breakthrough in the mysterious
0:42:24 > 0:42:26case of Robert de Wakering's missing head.
0:42:26 > 0:42:28Despite the theft, the parishioners are determined
0:42:28 > 0:42:31to continue to keep the church open to visitors.
0:42:34 > 0:42:37And in Sparkbrook, the volunteers are still going strong,
0:42:37 > 0:42:40making their community a nicer place to live.
0:42:40 > 0:42:42They're working hard to persuade people
0:42:42 > 0:42:45to take their rubbish to the dump instead of leaving it on the streets
0:42:45 > 0:42:48and now hold regular events in the newly refurbished park.
0:42:51 > 0:42:54And for pub doorman Andy, he continues to keep his good humour
0:42:54 > 0:42:57in the face of other people's bad behaviour.
0:42:57 > 0:42:59We like to see them come into our venue,
0:42:59 > 0:43:02go home happy and say, "We'll see you next week."
0:43:02 > 0:43:05Then we know we've done our job. That makes our night.
0:43:07 > 0:43:11That's your lot for today. See you next time.
0:43:11 > 0:43:14Subtitles By Red Bee Media Ltd