0:00:02 > 0:00:05'In a war against anti-social behaviour,
0:00:05 > 0:00:08'armies of dedicated professionals are working hard
0:00:08 > 0:00:10'to keep the peace on our streets.'
0:00:10 > 0:00:14Enjoy yourself, have a laugh, have a drink - don't be a twit all night.
0:00:14 > 0:00:21'This series is all about our quality of life. Who brings it down...'
0:00:21 > 0:00:24It's a real shame when people start destroying a place that people love.
0:00:24 > 0:00:28'..and who works hard to make it better again.'
0:00:28 > 0:00:33The person who lives next door to it has to put up with this on a daily basis. It's not acceptable.
0:00:33 > 0:00:36This is Street Patrol UK.
0:00:38 > 0:00:41- 'Coming up on today's programme...' - He's got one stopped down here.
0:00:41 > 0:00:44Chasing suspects, Lisson Grove.
0:00:44 > 0:00:47'The community coppers facing a daily fight
0:00:47 > 0:00:51'against violent anti-social gangs on a housing estate.
0:00:53 > 0:00:57'A council worker hot on the trail of fiendish fly-tippers
0:00:57 > 0:00:59'who dared to desecrate a country lane.'
0:00:59 > 0:01:03You ain't going to find it funny when I'm knocking on your door.
0:01:03 > 0:01:07'And the daily terror faced by vulnerable members of a day centre
0:01:07 > 0:01:11'at the hands of teenage hooligans.'
0:01:11 > 0:01:16We were never sure what they were going to do, but we daren't retaliate
0:01:16 > 0:01:19because we weren't sure what they could do to us.
0:01:35 > 0:01:38Anti-social behaviour on the streets is bad enough.
0:01:38 > 0:01:42But feeling threatened in your own home? No-one should have to put up with that.
0:01:45 > 0:01:47'Westminster is famous world over,
0:01:47 > 0:01:50'not just for the Houses of Parliament
0:01:50 > 0:01:54'but also some of London's best known streets and fancy addresses.
0:01:54 > 0:01:56'Although it's not all bright lights,
0:01:56 > 0:02:00'Westminster also has a dark under-belly.
0:02:01 > 0:02:05'There is a major problem with violent gang culture.
0:02:05 > 0:02:09'Westminster is the home of some of the biggest estates in the capital
0:02:09 > 0:02:13'and gangs regularly fight it out for control of the stairwells.
0:02:13 > 0:02:18'It's all about territory and who has the right to sell drugs on which estates.
0:02:18 > 0:02:22'It's a terrifying form of anti-social behaviour
0:02:22 > 0:02:25'for the everyday residents of these places.
0:02:27 > 0:02:33'Westminster City Council has formed a close relationship with neighbourhood police officers
0:02:33 > 0:02:36'to try to make the area less threatening for everybody.'
0:02:36 > 0:02:42I generally hold them in pretty low regard. At times, I pity them.
0:02:42 > 0:02:45Some of the kids on this estate, it strikes me that their horizons
0:02:45 > 0:02:50go not much further than the estate's boundaries, which is sad.
0:02:50 > 0:02:54As well as that one, I don't know if you can see it, it's on the wood.
0:02:54 > 0:02:57There's the YGM again.
0:02:57 > 0:03:01Not only are they smoking cannabis here, urinating and whatnot,
0:03:01 > 0:03:04they disrespect the property, wanton vandalism.
0:03:04 > 0:03:06Definitely. It's gang-related graffiti.
0:03:06 > 0:03:09We do perceive a gang problem in this area.
0:03:09 > 0:03:15These patrols are just one of the options in dealing with it.
0:03:15 > 0:03:18Find out who's out there and disrupt them.
0:03:18 > 0:03:20If we've got reasonable grounds, search them.
0:03:20 > 0:03:23If we find anything, arrest them.
0:03:23 > 0:03:27'Ian regularly patrols the estates with council warden, Brian Eaton'
0:03:28 > 0:03:31People do work hard from every background and culture.
0:03:31 > 0:03:35That's what makes it so much worse, when the person next door
0:03:35 > 0:03:40is the one who's destroying your environment and their own environment.
0:03:41 > 0:03:43'In addition to dealing with gang violence,
0:03:43 > 0:03:48'Brian and Ian are hunting out everyday problems that make life unbearable for ordinary people -
0:03:48 > 0:03:52'graffiti, urinating in stairwells, drug dealing.
0:03:52 > 0:03:56'And there's evidence of it at every turn.'
0:03:56 > 0:03:59On the floor, you've got two... we call them snap bags.
0:03:59 > 0:04:04They'll carry a very small amount, enough for two cannabis cigarettes.
0:04:04 > 0:04:07Further down the stairwell, past the spit I think I can see,
0:04:07 > 0:04:09there's some cellophane,
0:04:09 > 0:04:15which makes me suspect it may have held rather more cannabis
0:04:15 > 0:04:17than can be accommodated in those bags.
0:04:17 > 0:04:21The indication of that is supply. Perhaps. I could be wrong.
0:04:21 > 0:04:24I speak to the residents pretty much every day I'm on duty.
0:04:24 > 0:04:28They are fed up of groups of youths
0:04:28 > 0:04:33treating particularly stairwells as their own to smoke cannabis,
0:04:33 > 0:04:37to eat their fast food and leave their trash behind,
0:04:37 > 0:04:40to spit, to urinate on, to graffiti.
0:04:40 > 0:04:45Makes them feel embarrassed when their friends come to visit,
0:04:45 > 0:04:47when their families come to visit.
0:04:47 > 0:04:50It really does affect their quality of life.
0:04:50 > 0:04:54A chap I spoke to recently said it's his home
0:04:54 > 0:04:57that is being made less pleasant.
0:04:57 > 0:05:00One place you should enjoy being is home.
0:05:05 > 0:05:08How does that make me feel? At times, pretty helpless.
0:05:08 > 0:05:12It's my job to sort this out. Yeah, we have our successes.
0:05:12 > 0:05:15This kind of behaviour has got people thrown out of here.
0:05:15 > 0:05:19That's what the council can do, if we provide sufficient evidence.
0:05:19 > 0:05:24It's got people anti-social behaviour orders, anti-social behaviour injunctions.
0:05:24 > 0:05:27But there's a lot more work to do, and we'll keep doing it.
0:05:27 > 0:05:33'It's clear that this is no easy job for Ian and his colleague, PC Jose Rodriguez.
0:05:33 > 0:05:36'The layout of the estate makes things harder -
0:05:36 > 0:05:38'lots of stairwells, walkways and passages
0:05:38 > 0:05:41'for people to hide in and escape along.
0:05:41 > 0:05:44'If their regular patrols disperse the gangs,
0:05:44 > 0:05:47'that's very reassuring for residents.'
0:05:47 > 0:05:51- You must be freezing.- I've got a thick coat on. How about you?
0:05:51 > 0:05:55- I've got three jumpers on. - Three jumpers? That's all right.
0:05:55 > 0:05:58'As their tour of the estate continues,
0:05:58 > 0:06:02'Jose finds a dangerous weapon just discarded on the ground.'
0:06:02 > 0:06:05I think it's an improvised handle. It's a hacksaw blade.
0:06:05 > 0:06:09Those very fine teeth go right along one surface.
0:06:09 > 0:06:12Put some tough tape around it, looks like parcel tape,
0:06:12 > 0:06:14you've fashioned a handle.
0:06:14 > 0:06:18Would that make a weapon? I wouldn't want to be slashed with it.
0:06:18 > 0:06:22Speculating, it could be used to cut, say, a chain on a bike
0:06:22 > 0:06:24which has been secured.
0:06:24 > 0:06:29'They regularly find lethal blades and they know the places to look.'
0:06:29 > 0:06:32Where might I hide something, say, a knife?
0:06:32 > 0:06:36In this flower bed. Cracks in the wall perhaps a bit obvious.
0:06:36 > 0:06:40If you need to get rid of the item in a hurry...
0:06:42 > 0:06:45..perhaps because police have turned up...
0:06:45 > 0:06:48so it's, er, into the middle.
0:06:48 > 0:06:50What's Jose got?
0:06:53 > 0:06:56'Just like that, out of nowhere, there's a chase.
0:06:56 > 0:07:00'Although it wasn't loud enough for our camera, Jose and Brian heard a whistle.
0:07:00 > 0:07:06'It's a tell-tale warning for gang members to scarper because they've seen the police.'
0:07:11 > 0:07:15Chasing suspects, Lisson Grove.
0:07:15 > 0:07:17'They don't even know what the gang was up to,
0:07:17 > 0:07:22'but the fact that they're running away suggests it was seriously anti-social.'
0:07:22 > 0:07:25Four or five youths turning right into Church Street.
0:07:26 > 0:07:29UNCLEAR COMMANDS ON POLICE RADIO
0:07:32 > 0:07:34Yeah, suspects lost.
0:07:34 > 0:07:38Last seen heading right into Church Street from Lisson Grove.
0:07:38 > 0:07:42'The team separates to better their chances of catching the youths.
0:07:42 > 0:07:48'After a few minutes, Ian hears over the radio that Jose has managed to detain one of the gang.
0:07:48 > 0:07:50'He quickly goes to back him up.'
0:07:50 > 0:07:54Swanbourne House, received. Was he OK?
0:08:06 > 0:08:09Jose's got one stopped down here.
0:08:21 > 0:08:23Well done.
0:08:24 > 0:08:26They'll pixilate it out, don't worry.
0:08:32 > 0:08:35So, come on then. Why were you running?
0:08:39 > 0:08:41I'm not in your face.
0:08:41 > 0:08:43It's half-eight in the evening.
0:08:43 > 0:08:49People are coming home from work, relaxing, they don't want this sort of stuff on their doorstep.
0:08:49 > 0:08:54We're calling a check on this gentleman, that's wanted.
0:08:54 > 0:08:57If nothing else, we've disrupted the problem that was there,
0:08:57 > 0:09:02it isn't going to be there tonight and probably won't be for a while.
0:09:02 > 0:09:05'The police search the youth but find nothing,
0:09:05 > 0:09:08'so have no reason to detain him any longer.'
0:09:08 > 0:09:11- MUFFLED:- Move that out of my face.
0:09:13 > 0:09:16They'll just fuzz your face out. Don't worry about it.
0:09:16 > 0:09:19Very evasive, aggressive throughout the stop.
0:09:19 > 0:09:24Erratic behaviour, glazed eyes, slurred speech - all the signs of cannabis use.
0:09:24 > 0:09:29We've got good intelligence that they're selling drugs on the estate.
0:09:32 > 0:09:33Yeah. Go.
0:09:33 > 0:09:36- Go. You don't live here. - I'm going to go.
0:09:36 > 0:09:38That's all right. Just go.
0:09:40 > 0:09:42Have a good day.
0:09:42 > 0:09:44Take care.
0:09:49 > 0:09:53'The lads have been scared off for now and that gives the police a good opportunity
0:09:53 > 0:09:57'for an extensive search of the block the gang ran out of.'
0:09:58 > 0:10:01It's worth looking... Do these open?
0:10:01 > 0:10:04Hey, they do.
0:10:04 > 0:10:07Think it's just general rubbish.
0:10:09 > 0:10:12It all looks OK, but you never know.
0:10:12 > 0:10:17There was a stash of drugs found in a block near here just last week.
0:10:19 > 0:10:22A few bags of cannabis.
0:10:22 > 0:10:26But, yeah, knives have been found in the past.
0:10:26 > 0:10:29Mind the doors, please.
0:10:33 > 0:10:37Even I've got a whiff now. There's a bit of spit down there.
0:10:37 > 0:10:41As we came into the block, there was a strong smell of cannabis.
0:10:41 > 0:10:44Went up the stairs and the windows are open.
0:10:44 > 0:10:48You can still smell cannabis. It's a very strong smell.
0:10:48 > 0:10:52This block, incidentally, is predominantly...
0:10:52 > 0:10:54occupied by the elderly.
0:10:55 > 0:10:57I regard it as sheltered accommodation.
0:10:57 > 0:11:01Yet you get a bunch of, frankly, yobs like that
0:11:01 > 0:11:04at times taking over the stairwells.
0:11:04 > 0:11:07Yet more urine staining down here.
0:11:07 > 0:11:12For a resident to come across five or six guys like we just encountered,
0:11:12 > 0:11:16particularly if they're old, as they predominantly are in this block,
0:11:16 > 0:11:19I would say possibly quite frightening.
0:11:19 > 0:11:23The lads, probably, are no real threat to them, but they don't know that.
0:11:23 > 0:11:28'And that's the reason they're here, to make the residents feel safer.
0:11:28 > 0:11:31'As you can see, there may be evidence everywhere
0:11:31 > 0:11:35'that it's really hard to combat this sort of anti-social behaviour
0:11:35 > 0:11:39'in a place with so many little hidey-holes.
0:11:39 > 0:11:45'If they can do what they've done tonight, act as a deterrent and disrupt low-level activity,
0:11:45 > 0:11:50'it's a job very well done and the residents can rest easier in their beds.'
0:11:54 > 0:11:57'I've been out and about on a street patrol of my own,
0:11:57 > 0:12:00'to hear what bothers you about Britain today.'
0:12:00 > 0:12:03- Can I ask what your names are? - I'm John.- Hello, John.
0:12:03 > 0:12:06- I'm Charlie.- Hello, Charlie. Are you related?- Father and son.
0:12:06 > 0:12:09Superb! Let's have it from two generations.
0:12:09 > 0:12:12What drives you mad, John, about anti-social behaviour?
0:12:12 > 0:12:17- Feet on seats on trains.- I agree. - I don't know why people do it.
0:12:17 > 0:12:19Often, it's adults. They should know better.
0:12:19 > 0:12:23- Have you ever said something to anyone?- I have. I spent a year.
0:12:23 > 0:12:26It was a mission! I was telling people, "Please don't do that.
0:12:26 > 0:12:29"Cos tomorrow, I might be sitting on that seat."
0:12:29 > 0:12:33I got, generally, a good reaction, but one or two were a bit shirty,
0:12:33 > 0:12:37sometimes a bit nasty, so I decided to stop as it was a bit risky.
0:12:37 > 0:12:40Let's come over to you, Charlie. What drives you mad?
0:12:40 > 0:12:44People blaring out music out of their phones on the train.
0:12:44 > 0:12:47It's usually quite a bad song. Very annoying!
0:12:47 > 0:12:51Tell me what really winds you up from anti-social behaviour.
0:12:51 > 0:12:55Drunken yobs. Middle of the night, shouting,
0:12:55 > 0:12:57making a nuisance of themselves,
0:12:57 > 0:12:59trying to start fights, smashing bottles.
0:12:59 > 0:13:02Just being threatening and intimidating.
0:13:02 > 0:13:07Looking like me, you get people on the other side of the street shouting at you,
0:13:07 > 0:13:09"Oh, mate! Stupid hair!"
0:13:09 > 0:13:13You're like, "Excuse me? I'm just walking. I'm getting home, mate.
0:13:13 > 0:13:15"I've had a nice night. Don't ruin mine."
0:13:15 > 0:13:18- Wycha, where are you from? - I'm from Poland.
0:13:18 > 0:13:23Lovely. I'm going to ask you to list anti-social traits, things that wind you up.
0:13:23 > 0:13:26- All the people throwing rubbish on the streets.- Yeah.
0:13:26 > 0:13:30I came across this guy on the Tube and he had the shopping.
0:13:30 > 0:13:34He took the jumper that he just bought from the bag and he just left it there.
0:13:34 > 0:13:39- Left the bag?- He just left the bag behind him and took the pullover.
0:13:39 > 0:13:43It doesn't take much to take it with you and throw it in the bin.
0:13:43 > 0:13:47That really drives me crazy, especially with all the environmental issues.
0:13:47 > 0:13:51- What's your name?- Sally-Ann. - What a lovely name.- Thank you, Dom.
0:13:51 > 0:13:55Sally-Ann, tell me anything that winds you up about anti-social behaviour.
0:13:55 > 0:14:00I can't stand children that don't respect old people, adults.
0:14:00 > 0:14:03They're loud, they're on their phones, graffiti,
0:14:03 > 0:14:05mess, they drop litter.
0:14:05 > 0:14:09My parents taught me to be respectful and that's what I do.
0:14:09 > 0:14:12I don't drop litter. I don't graffiti.
0:14:12 > 0:14:16I go to work. I respect my elders. That's what you do.
0:14:16 > 0:14:20You don't look like a person who would graffiti, Sally-Ann.
0:14:20 > 0:14:24- You mentioned the G word. What is it you dislike?- I think it looks ugly.
0:14:24 > 0:14:29Someone's made a big effort to make things really nice and people just graffiti.
0:14:29 > 0:14:33- Half the time you can't read what it says, anyway.- Sally-Ann, I like you.
0:14:33 > 0:14:37- Thanks for your answers. - I like you too, Dom.- Cheers, lovely.
0:14:42 > 0:14:45'Fly-tipping is a huge problem in this country.
0:14:45 > 0:14:49'Councils across the land are busy clearing up the lazy, thoughtless,
0:14:49 > 0:14:52'not to say illegal dumping of rubbish
0:14:52 > 0:14:57'which not only blights our streets and countryside, but can be hazardous to our health.
0:14:57 > 0:15:01'Over in Essex, council worker Darren Weaver is on his way
0:15:01 > 0:15:05'to inspect a recently reported fly-tipping site on a country road
0:15:05 > 0:15:10'easily visible to visitors arriving in the UK via the Essex coast.
0:15:10 > 0:15:12'Charming(!)'
0:15:14 > 0:15:19It's quite a big fly-tip. It's obviously not ONE.
0:15:19 > 0:15:22It's obviously a bit of a hot-spot, we call it.
0:15:22 > 0:15:24I'm going to go through it all.
0:15:24 > 0:15:29This is of particular interest to me, the fruit machine.
0:15:29 > 0:15:32There might be bits and pieces that I can track back
0:15:32 > 0:15:38to the original...owners, and things like that.
0:15:41 > 0:15:45It looks like it was made in 2004, so it's quite old.
0:15:45 > 0:15:49I'll try to track back from the manufacturer.
0:15:49 > 0:15:55They might be able to tell me what pub...or takeaway shop
0:15:55 > 0:15:57this was located in.
0:15:58 > 0:16:01Take some photographs.
0:16:03 > 0:16:07Sometimes, it's hard to know what to look for, but might strike gold.
0:16:07 > 0:16:11I'm looking for anything - names, addresses -
0:16:11 > 0:16:15that might lead me to who's dumped this rubbish here
0:16:15 > 0:16:18or who the rubbish originally belonged to.
0:16:18 > 0:16:22You never know what you come across, sometimes.
0:16:22 > 0:16:26'And it isn't long before Darren's senses are alerted
0:16:26 > 0:16:30'to a potentially dangerous package carelessly discarded.'
0:16:31 > 0:16:33Ah. Interesting.
0:16:33 > 0:16:36Hypodermic needles.
0:16:37 > 0:16:42Brand new ones. No, they're not brand new. Look at this.
0:16:43 > 0:16:45That's interesting.
0:16:45 > 0:16:49This is some sort of pack for drug users, by the looks of it.
0:16:49 > 0:16:53They use that and they burn it.
0:16:53 > 0:16:56That's how they get their high.
0:16:58 > 0:17:03'Dumping used drug paraphernalia in an open space next to family homes?
0:17:03 > 0:17:05'Unbelievable!
0:17:07 > 0:17:10'Darren takes no chances with this alarming discovery
0:17:10 > 0:17:14'and quickly bags the evidence to remove this risky rubbish,
0:17:14 > 0:17:17'so that he can follow up any clues from the package
0:17:17 > 0:17:19'and track down the offending dumper.
0:17:19 > 0:17:22'But, first things first...'
0:17:22 > 0:17:24We have to get this clear,
0:17:24 > 0:17:27so we're looking at three van loads of rubbish, big vans.
0:17:27 > 0:17:30That's going to cost probably about £1,000 to clear this.
0:17:30 > 0:17:33And it is tax-payers' money.
0:17:33 > 0:17:38You can't get much more anti-social than that, to be honest with you.
0:17:41 > 0:17:45'Darren is kept on his toes dealing with waste issues
0:17:45 > 0:17:48'across 147 square miles of his corner of Essex.
0:17:48 > 0:17:52'His three years in the job has done nothing to dampen his enthusiasm
0:17:52 > 0:17:55'for tracking down thoughtless fly-tippers.'
0:17:57 > 0:18:00It's not a victimless crime. There's victims for this crime.
0:18:00 > 0:18:06And it is a crime. People think, "Fly-tipping's not serious." It's a crime, OK?
0:18:06 > 0:18:11I like finding the people that have done it and made some other person's life a misery.
0:18:11 > 0:18:14I like putting that misery on to them.
0:18:14 > 0:18:18If you think it's funny, you ain't going to find it funny when I'm knocking on your door.
0:18:18 > 0:18:24I want to do the best because it's not only affecting everyone else, it's affecting me directly.
0:18:24 > 0:18:27I'm a council tax payer, so I want to get a good service.
0:18:27 > 0:18:31I'm doing what I would expect someone to be doing if I was paying.
0:18:31 > 0:18:35I tell you what really gets my goat about this.
0:18:35 > 0:18:38It's not just that some irresponsible doughnut
0:18:38 > 0:18:41has made a mess in my favourite home county.
0:18:41 > 0:18:44It's also the fact that I can think of a lot better use
0:18:44 > 0:18:47for the £37.4 million a year it costs us
0:18:47 > 0:18:49to clean up this eyesore across the country.
0:18:49 > 0:18:51I bet you can, too.
0:18:56 > 0:18:58'The day after his inspection,
0:18:58 > 0:19:01'ex Metropolitan Police officer Darren is getting stuck into
0:19:01 > 0:19:04'the clearing of the offending fly-tipping site.
0:19:09 > 0:19:12'As the site starts to lose its illegal clutter,
0:19:12 > 0:19:17'Darren discovers further clues about where some of it might have come from.'
0:19:17 > 0:19:22By the looks of it, this has come from builders, gardeners.
0:19:22 > 0:19:27You've got great big piles. That pile has come off a tipper truck.
0:19:27 > 0:19:29You can see that by the way it's dumped.
0:19:29 > 0:19:34It's definitely from some garden clearance company, or something like that.
0:19:36 > 0:19:38That's one load done.
0:19:38 > 0:19:41You can see, it's just made a tiny little dent on the fly-tipping here.
0:19:41 > 0:19:44They're going to get a bigger truck, a 7.5 tonne truck.
0:19:44 > 0:19:49They're going to be here all day and two or three hours tomorrow as well.
0:19:50 > 0:19:54'While Darren's busy following up the clues from the fly-tip site,
0:19:54 > 0:19:58'the clearing crew have wasted no time in returning the layby,
0:19:58 > 0:20:01'which had become a blot on the landscape,
0:20:01 > 0:20:05'back into a pristine parking area, safe for use by everyone.
0:20:10 > 0:20:13'The good news is that there's been a breakthrough,
0:20:13 > 0:20:17'helping to track down the offenders who dumped that fruit machine.
0:20:17 > 0:20:20'Darren is hot on their trail.'
0:20:22 > 0:20:25I've turned up at our contractor's depot to take a statement
0:20:25 > 0:20:30from one of the lads that witnessed the massive fly-tipping on the A120.
0:20:30 > 0:20:34Hopefully, we can get enough evidence to chase up the suspects,
0:20:34 > 0:20:36because it was a massive fly-tipping,
0:20:36 > 0:20:40massively anti-social to the people that live there and I want a result.
0:20:40 > 0:20:43I'm going to speak to them now.
0:20:43 > 0:20:46'The contractor is keen to give Darren a witness statement,
0:20:46 > 0:20:50'but has requested to remain anonymous to protect his identity.'
0:20:50 > 0:20:53There's a few properties along the A120 I pick up.
0:20:53 > 0:20:56- This was one of the last ones on that route.- Yeah.
0:20:56 > 0:20:59There's a Transit, looked like a tipper, in front of me
0:20:59 > 0:21:03with two, I don't know what they were, they were foreign-looking,
0:21:03 > 0:21:05unloading from their vehicle.
0:21:05 > 0:21:08One was a fruit machine, I think.
0:21:12 > 0:21:16'Darren leaves the interview greatly encouraged by what he's just heard.'
0:21:20 > 0:21:22It was a really good statement.
0:21:22 > 0:21:25The lane's quite narrow, so he couldn't get out the lane.
0:21:25 > 0:21:28He's stuck behind this flat-bed truck and watched two guys
0:21:28 > 0:21:31take the fruit machine off the back and throw it on the layby.
0:21:31 > 0:21:37He's got the registration number, descriptions of the blokes. It gives me a really good lead to follow.
0:21:37 > 0:21:41I'll contact the DVLA and find out who the registered keeper is.
0:21:41 > 0:21:44But, yeah, it's pretty good evidence.
0:21:44 > 0:21:49It hopefully will give us a pretty good chance of catching the suspects
0:21:49 > 0:21:51and taking them before the courts.
0:21:53 > 0:21:58Hopefully, my ideal world is the council tax payers don't pay anything for the clearance.
0:21:58 > 0:22:04We get the money back from the people who committed the offence, who should be paying for it.
0:22:04 > 0:22:06It's not fair for everyone else
0:22:06 > 0:22:10to pay for one person or two people's profit - it's not right.
0:22:10 > 0:22:12That's what we're trying to combat.
0:22:12 > 0:22:17'All Darren has to do now is to find the culprits and make them pay.'
0:22:22 > 0:22:27There's nothing wrong with being scared. It's a natural human emotion and we've all felt it.
0:22:27 > 0:22:32Picture this. You're walking along the street and you see a gang of youths.
0:22:32 > 0:22:35Your heart rate picks up. You feel a bit anxious.
0:22:35 > 0:22:38You might even cross the road to avoid walking past them.
0:22:38 > 0:22:41We've all done it - even me.
0:22:41 > 0:22:43And trust me, I've been around a bit.
0:22:43 > 0:22:47But now, imagine being an old-age pensioner feeling trapped by fear
0:22:47 > 0:22:50in a place where you should feel safe.
0:22:51 > 0:22:56'Which is what the elderly members of a day centre were made to feel
0:22:56 > 0:22:59'when an unruly gang of teenagers destroyed their peace of mind
0:22:59 > 0:23:04'and put the pensioners' lifeline to the community at risk.'
0:23:04 > 0:23:07- I'll smash the window! - GLASS BREAKS
0:23:07 > 0:23:10We were never sure what they were going to do.
0:23:10 > 0:23:13With one or two, it wasn't bad, but when there was a gang
0:23:13 > 0:23:16you were very, very risky, what could happen.
0:23:17 > 0:23:21It only needed one and the rest would follow.
0:23:22 > 0:23:25That's what I think of them!
0:23:25 > 0:23:29They'd call out to us and shout at us, or throw things.
0:23:29 > 0:23:31Cans and anything like that.
0:23:31 > 0:23:35Every day, when I'd pull up to unlock the building,
0:23:35 > 0:23:37there'd be glass,
0:23:37 > 0:23:41broken bottles, pizza thrown all across the car park.
0:23:41 > 0:23:44They thought it was funny.
0:23:44 > 0:23:47So they'd come every day and cause trouble.
0:23:47 > 0:23:50Awful behaviour.
0:23:50 > 0:23:54You'd go and tell them off and you just got a load of abuse.
0:23:58 > 0:24:04'Life hasn't always felt this threatening for the members of the Greeno Centre in Surrey,
0:24:04 > 0:24:07'which has been welcoming the over-55s for ten years
0:24:07 > 0:24:10'and boasts 450 members.'
0:24:10 > 0:24:14They might come just one day a week. They may come five days a week.
0:24:14 > 0:24:18It all depends on what they want out of the day centre.
0:24:18 > 0:24:23They might come and meet their friends to have a cup of tea and a catch-up
0:24:23 > 0:24:25or they might have their hair cut.
0:24:25 > 0:24:29We have theatre outings and seaside outings.
0:24:29 > 0:24:34We have lovely parties. The people are very nice here.
0:24:34 > 0:24:40'But the centre is situated in a park which is there to be enjoyed by the whole community -
0:24:40 > 0:24:42'including the local teenagers,
0:24:42 > 0:24:47'who used the covered areas outside the centre as a hang-out.
0:24:47 > 0:24:51'But noisy teenagers can seem like a lot of scary trouble
0:24:51 > 0:24:54'when you're vulnerable and elderly.'
0:24:54 > 0:24:57We didn't feel safe walking out to our cars,
0:24:57 > 0:25:00especially if we had an evening function on.
0:25:00 > 0:25:04We used to get the men to escort the ladies to the cars.
0:25:04 > 0:25:08They used to pick anything up and break windows, if they wanted to,
0:25:08 > 0:25:13or throw bottles in the car park or anything they could get hold of.
0:25:13 > 0:25:16They just didn't seem to like us.
0:25:16 > 0:25:20It made them really not want to come here. They were quite frightened.
0:25:20 > 0:25:25You want a nice feel-good factor for the members to come to the day centre.
0:25:25 > 0:25:27Instead, it was like a junkyard coming in.
0:25:27 > 0:25:30LAUGHTER AND SHOUTING
0:25:32 > 0:25:36'From the members' point of view, they began to feel as though they were under siege,
0:25:36 > 0:25:41'until finally, an evening event was completely ruined.'
0:25:41 > 0:25:43When Vanessa put the fashion show on,
0:25:43 > 0:25:48all these children just banged along the window all the way down.
0:25:48 > 0:25:50And they kept on doing it.
0:25:50 > 0:25:53Go and bang on your own windows! Go on!
0:25:53 > 0:25:56Calling out through the windows - awful.
0:25:56 > 0:25:59SHOUTING AND JEERING
0:25:59 > 0:26:03You couldn't hear cos they wouldn't give over.
0:26:03 > 0:26:06So we had to stop it and call the police.
0:26:07 > 0:26:13'Although the teenagers' behaviour was escalating and causing distress to the members,
0:26:13 > 0:26:16'the police could only move them on.
0:26:16 > 0:26:19'Something had to give, but could anything bridge
0:26:19 > 0:26:23'the growing gap of animosity between the generations?'
0:26:26 > 0:26:28We daren't retaliate
0:26:28 > 0:26:31because we weren't sure what they could do to us.
0:26:34 > 0:26:37Anti-social behaviour is about a lack of human decency
0:26:37 > 0:26:40and disrespect for people around you.
0:26:40 > 0:26:45If someone's way of life is making yours a misery, that's as anti-social as it gets.
0:26:45 > 0:26:50Luckily for you and me, there are plenty of people that we can turn to.
0:26:50 > 0:26:54'And this series is their chance to shine.
0:26:54 > 0:26:58'We're on the front line with highly skilled teams of council workers,
0:26:58 > 0:27:03'police officers and volunteers who are committed to keeping our streets safe and clean
0:27:03 > 0:27:06'and taking on our anti-social battles on a daily basis,
0:27:06 > 0:27:09'to make sure that our lives are not blighted
0:27:09 > 0:27:12'by other people's bad behaviour.'
0:27:12 > 0:27:15This is Street Patrol UK.
0:27:18 > 0:27:21'Stone theft appears to have become the new metal theft,
0:27:21 > 0:27:24'with high demand for its use in rockeries,
0:27:24 > 0:27:26'as kitchen floors and patios.
0:27:26 > 0:27:31'New stone can cost up to £100 per square metre,
0:27:31 > 0:27:35'which makes stealing precious ancient stone from sites such as churches
0:27:35 > 0:27:38'irresistible to unscrupulous thieves.'
0:27:39 > 0:27:45Morally, it's wrong. Whoever's buying it off them, they need stopping as well.
0:27:45 > 0:27:48How can you replace that? You can't replace it.
0:27:48 > 0:27:53It's hundreds of years old. It's just really sickening.
0:27:53 > 0:27:56'And one area of the country
0:27:56 > 0:28:01'that's been suffering from these anti-social attacks is Yorkshire.'
0:28:01 > 0:28:05One of the things regarding stone, particularly Yorkshire stone,
0:28:05 > 0:28:08is it's not very easily identifiable.
0:28:08 > 0:28:12One piece looks very much like another piece of Yorkshire stone.
0:28:12 > 0:28:16It's not like a television that may have a serial number, for example,
0:28:16 > 0:28:19that can be traced back to an owner.
0:28:20 > 0:28:23'The pretty Yorkshire village of Thornton
0:28:23 > 0:28:26'boasts one of the most historic churchyards in the country.
0:28:26 > 0:28:29'It was here where the famous writers, the Bronte sisters,
0:28:29 > 0:28:33'started their own story nearly two centuries ago.'
0:28:33 > 0:28:37The Brontes are a family of great writers.
0:28:37 > 0:28:42Charlotte Bronte's Jane Eyre, Emily Bronte's Wuthering Heights
0:28:42 > 0:28:44and Anne Bronte's The Tenant Of Wildfell Hall
0:28:44 > 0:28:48are among some of the best-loved books in the English language.
0:28:48 > 0:28:52'Their father had been the minister of a local church in Thornton.'
0:28:52 > 0:28:55The Brontes came here with their young family.
0:28:55 > 0:28:59Maria and Patrick came here with two girls, Elizabeth and Maria.
0:28:59 > 0:29:01He preached here for five years
0:29:01 > 0:29:05and while he was here his family was completed.
0:29:05 > 0:29:08Charlotte, Emily, Anne, Patrick Branwell,
0:29:08 > 0:29:11all born in Thornton, christened in this chapel.
0:29:11 > 0:29:14So they actually worshipped in this chapel.
0:29:14 > 0:29:16'The chapel may now be in ruins,
0:29:16 > 0:29:21'but its historical significance and connection to the Brontes
0:29:21 > 0:29:24'means that the much-loved site has become a magnet for visitors
0:29:24 > 0:29:26'from all over the world.
0:29:31 > 0:29:34'One summer evening in the village of Thornton,
0:29:34 > 0:29:38'brazen thieves came into their 200-year-old churchyard
0:29:38 > 0:29:40'and tore off two of the headstones,
0:29:40 > 0:29:43'ripped up stone slabs from the graves
0:29:43 > 0:29:46'and stole stones from the church wall itself.'
0:29:48 > 0:29:52We came down here in the morning, half past eight, quarter to nine,
0:29:52 > 0:29:54and Chris, one of our guys, he come down,
0:29:54 > 0:29:57and we noticed that some of the stone tops had gone.
0:29:57 > 0:30:01'But for the greedy thieves, one visit wasn't enough.'
0:30:01 > 0:30:04We came back the following Saturday
0:30:04 > 0:30:07and we discovered that a grave had been pinched from there
0:30:07 > 0:30:10and two graves from over there.
0:30:10 > 0:30:12The size of this were taken.
0:30:12 > 0:30:16We thought this is more than somebody taking a bit of stone.
0:30:16 > 0:30:19This is taking stone to order. They'd taken perfect pieces.
0:30:19 > 0:30:24They wouldn't take anything that had a crack so it could be identifiable.
0:30:25 > 0:30:29'A staggering 70,000 heritage sites across the UK
0:30:29 > 0:30:33'suffer theft and vandalism every year.
0:30:33 > 0:30:37'The police took the theft from Thornton churchyard very seriously.'
0:30:37 > 0:30:41We'd been receiving information that stone had been stolen across the village,
0:30:41 > 0:30:46but that the chapel in particular and another English heritage site,
0:30:46 > 0:30:49Prospect Mill, which is also in Thornton village,
0:30:49 > 0:30:53two of those offences had taken place which were of interest to us.
0:30:53 > 0:30:57When something as important as gravestones start going missing,
0:30:57 > 0:31:01we were looking at CCTV evidence, eye witness evidence,
0:31:01 > 0:31:04in trying to find out who would commit these offences.
0:31:07 > 0:31:10To come in and desecrate a graveyard
0:31:10 > 0:31:12you really have to be desperate.
0:31:12 > 0:31:17You've really got no morals and no social conscience.
0:31:17 > 0:31:20We really were disappointed, absolutely sickened.
0:31:20 > 0:31:22Furious, to be honest.
0:31:23 > 0:31:25It's a very anti-social thing to do.
0:31:25 > 0:31:30It's not just upset the people who belong to the church here,
0:31:30 > 0:31:35it's upset an awful lot of other people, because we cannot understand
0:31:35 > 0:31:39why people get so much pleasure out of being so anti-social.
0:31:39 > 0:31:41It just doesn't make sense.
0:31:41 > 0:31:46'The local villagers were also outraged by this shocking theft.'
0:31:46 > 0:31:48Everybody thinks it's despicable.
0:31:48 > 0:31:51How can anybody go into a graveyard and decimate a place of rest
0:31:51 > 0:31:53for the local people?
0:31:53 > 0:31:58People's grandparents are buried in that graveyard. It's disgusting.
0:31:58 > 0:32:00I would say it is anti-social.
0:32:00 > 0:32:04It's unfair that people would do that and ruin a local landmark.
0:32:04 > 0:32:07They're just decimating people's heritage.
0:32:09 > 0:32:11'The police have their work cut out
0:32:11 > 0:32:14'solving such anti-social heritage crimes.
0:32:14 > 0:32:18'But without patrolling such sites 24 hours a day -
0:32:18 > 0:32:21'something which, with the best will in the world
0:32:21 > 0:32:24'the police don't have the resources to do -
0:32:24 > 0:32:28'it's a tough job to catch the culprits.'
0:32:28 > 0:32:31The area that we work in is famous for Yorkshire stone.
0:32:31 > 0:32:34It's naturally beautiful. We don't want people taking it.
0:32:34 > 0:32:40We're determined to continue to deal with those people involved in this sort of criminality.
0:32:41 > 0:32:45'Local people are equally determined to put a stop to this.
0:32:45 > 0:32:49'A group of volunteers has worked hard to transform this heritage site
0:32:49 > 0:32:54'into a tourist attraction, instead of a magnet for anti-social behaviour.'
0:32:54 > 0:32:57We have young people like Michael over there,
0:32:57 > 0:33:00who came to us on his Duke of Edinburgh Award scheme,
0:33:00 > 0:33:03and he's back helping as a volunteer.
0:33:03 > 0:33:06It's important to the whole of Thornton, really.
0:33:06 > 0:33:09It's keeping the heritage going.
0:33:09 > 0:33:12Not everyone realises the history we have in Thornton.
0:33:12 > 0:33:15It's good to preserve that for the future, really.
0:33:15 > 0:33:20These people have given up their time voluntarily to clear this site
0:33:20 > 0:33:24and make it appealing to visitors so that everybody can enjoy it.
0:33:28 > 0:33:31Anti-social behaviour is a fact of life at the moment,
0:33:31 > 0:33:33and it's how you deal with that.
0:33:33 > 0:33:36Our way of dealing with it is to show people
0:33:36 > 0:33:41that there are people here all the time, and they tend to move on.
0:33:41 > 0:33:44We love people to come and sit and reflect.
0:33:44 > 0:33:48What we don't want is for people to come and vandalise the place.
0:33:48 > 0:33:52'This is one crime where we can all play our part.
0:33:52 > 0:33:55'Not buying old stuff when you don't know where it comes from.
0:33:55 > 0:34:01'And if you see someone, however legitimate they look, digging up stone, report it.'
0:34:05 > 0:34:10'I wanted to hear more from you and what you think about anti-social behaviour.'
0:34:10 > 0:34:15- What's your names, chaps? - I'm Xen.- Xen, nice to meet you. - Ciaron.- Ciaron, nice to meet you.
0:34:15 > 0:34:19Xen, what drives you mad about anti-social behaviour?
0:34:19 > 0:34:22- People urinating on the streets. - Yeah.- Spitting.- Eugh.
0:34:22 > 0:34:26Graffiti. Fighting in the streets when you're a bit drunk, as well.
0:34:26 > 0:34:29Good answers, Xen. What about you?
0:34:29 > 0:34:35- I think people when they're swearing on public transport, when there's little children around.- Yeah.
0:34:35 > 0:34:40When you swear, little kids pick up on that quickly. They learn from it, immitate it.
0:34:40 > 0:34:45- Have either of you said something to somebody about something you didn't like?- Kind of.
0:34:45 > 0:34:48The other day, some woman was walking with her child.
0:34:48 > 0:34:50She was about four and did something wrong.
0:34:50 > 0:34:53The mum used the C-word on the kid.
0:34:53 > 0:34:56- I'm like, "Wow! C-word on the kid!" - Four-year-old?- Yeah.
0:34:56 > 0:35:00The little kid running and said, "You little C." I was like, "Whoa!"
0:35:00 > 0:35:04- I'm shocked. Did you say something? - I looked at her and went, "What?"
0:35:04 > 0:35:07She looked at me and went... Told me to go away.
0:35:07 > 0:35:11- That shocked you?- Absolutely. It was in Tesco's.
0:35:11 > 0:35:16I want to know, Pat, what winds you up that people do that's anti-social?
0:35:16 > 0:35:19- Spitting in the street.- Hear, hear.
0:35:19 > 0:35:21- Rowdiness.- Yup.
0:35:21 > 0:35:27Just making idiots of themselves and interfering with everybody else's space.
0:35:27 > 0:35:32- Pat, I get the impression that you're a little bit feisty. Have you ever told anybody off?- Definitely.
0:35:32 > 0:35:38- What have you said and what were they doing?- In Woolworth's, when we had Woolworth's, shop-lifting.
0:35:38 > 0:35:40- You collared them?- Yeah.
0:35:40 > 0:35:44I said to them, "Do you realise other people have to pay for that?"
0:35:44 > 0:35:48We all have to pay. My nephew said I'm too feisty.
0:35:48 > 0:35:54- One of these days, someone's going to smack me in the mouth! - I doubt it, Pat. You're too lovely.
0:35:54 > 0:35:56When you told them off, what did they say?
0:35:56 > 0:36:01They were only a couple of kids and they did go. They did move away.
0:36:01 > 0:36:06- Yeah.- I watch what I say nowadays, cos I'm that much older.
0:36:06 > 0:36:08But it does wind me up.
0:36:08 > 0:36:13- Good for you, Pat.- Nice to have met you.- It's lovely to have met you.
0:36:13 > 0:36:15- Cheerio, my lovely.- Thank you.
0:36:22 > 0:36:25Most anti-social issues are pretty cut and dry.
0:36:25 > 0:36:28There are ways that you do behave and there are ways that you don't.
0:36:28 > 0:36:32Sometimes, the people causing the problems genuinely don't realise
0:36:32 > 0:36:36why they can't do as they please and why it bothers other people.
0:36:38 > 0:36:42'Members of the Greeno centre for the over-55s in Surrey
0:36:42 > 0:36:45'were feeling under siege from the gangs of teenagers
0:36:45 > 0:36:48'who congregated outside their building.'
0:36:48 > 0:36:52It wasn't very pleasant the way that they treated us.
0:36:55 > 0:36:59But they wouldn't give up. They would never give up.
0:36:59 > 0:37:03'What felt like aggressive behaviour to the day centre members,
0:37:03 > 0:37:08'for the teenagers, they felt they were doing what came naturally.'
0:37:08 > 0:37:11We played a lot of football during the day, then a bit later,
0:37:11 > 0:37:14we had a little smoke, a little drink.
0:37:14 > 0:37:18Normal stuff, really. We'd get a bit boisterous, make a bit of noise.
0:37:18 > 0:37:22Then one of the residents comes out to tell us to be quiet
0:37:22 > 0:37:24and we'd shout back.
0:37:24 > 0:37:27'Enough was enough.
0:37:27 > 0:37:33'Clearly, something had to be done to bridge the communication gap between the two sides.
0:37:33 > 0:37:36'So, the day centre staff got together with the youth workers
0:37:36 > 0:37:39'and came up with a radical solution.
0:37:39 > 0:37:44'They proposed getting everyone together in one room to talk about what was going on.'
0:37:45 > 0:37:50The first meeting we had was definitely the most awkward one.
0:37:50 > 0:37:56We've only seen these people shouting out their windows at us and vice-versa.
0:37:56 > 0:37:58Within 15 minutes of the meeting,
0:37:58 > 0:38:02I definitely knew we were just going to get blamed for an hour.
0:38:02 > 0:38:04INAUDIBLE
0:38:04 > 0:38:08'It wasn't straightforward, but there was a break-through.'
0:38:08 > 0:38:11We did get one good thing out of that meeting.
0:38:11 > 0:38:15I realised that the old people aren't all the same.
0:38:15 > 0:38:20I realised we were being quite hypocritical saying that they stereotype us
0:38:20 > 0:38:22because we were stereotyping them.
0:38:22 > 0:38:26It's not a nice feeling when you walk down the road and you know
0:38:26 > 0:38:29that an old person has just crossed over because of you.
0:38:29 > 0:38:32That is not a nice feeling.
0:38:32 > 0:38:37We needed to start talking. Blaming each other wasn't going to get us nowhere.
0:38:37 > 0:38:39'You're right there, Dan.
0:38:39 > 0:38:44'Despite the rocky start, Vanessa from the day centre was also hatching a plot
0:38:44 > 0:38:48'to try and bridge the age and the communication gap.'
0:38:48 > 0:38:53The members of the day centre don't really play video games on the TV
0:38:53 > 0:38:56and they're not technically minded.
0:38:56 > 0:38:59So I just thought with a video game and TV games,
0:38:59 > 0:39:03they could get the two generations together
0:39:03 > 0:39:08and show them that they can have fun and they have got things in common.
0:39:10 > 0:39:14'Vanessa wasn't the only one working towards bringing the groups together
0:39:14 > 0:39:17'to thrash out their differences in a constructive way.
0:39:17 > 0:39:21'Youth worker Chelsea Renehan encouraged the teenagers
0:39:21 > 0:39:24'to take their youth club to the day centre.'
0:39:24 > 0:39:27This was an opportunity for these kids
0:39:27 > 0:39:33who had caused bother at the Greeno to go in and say, "This is us."
0:39:33 > 0:39:37It's not the blame game. It was just going in to run an activity.
0:39:37 > 0:39:41If you don't want to speak to each other, don't, but you're in each other's presence.
0:39:41 > 0:39:44'What would the pensioners make of this new approach?
0:39:44 > 0:39:46'Would they be up for it?'
0:39:46 > 0:39:52I think we thought we've got to do our part as well as they've got to do their part.
0:39:52 > 0:39:54And from first sight,
0:39:54 > 0:39:58they were determined that they were going to do some good of it.
0:40:00 > 0:40:04They did a very nice gesture. They brought us chocolates.
0:40:04 > 0:40:07Which I thought was LOVELY!
0:40:07 > 0:40:10'Clearly, you can't go wrong with chocolates,
0:40:10 > 0:40:15'but after the sour taste left by the teenagers' previous behaviour,
0:40:15 > 0:40:18'I think it'll take more than a bit of sweet-tooth satisfaction
0:40:18 > 0:40:21'to solve this problem.'
0:40:21 > 0:40:23INAUDIBLE
0:40:24 > 0:40:29Some things they were coming out with, I would have never expected.
0:40:29 > 0:40:32It takes you by shock and you realise, like,
0:40:32 > 0:40:37just because she goes to an old person's centre it doesn't mean that she can't have a chat with you.
0:40:37 > 0:40:41They realised that they liked who we were and we liked who they were.
0:40:42 > 0:40:44KAY: Respect.
0:40:44 > 0:40:48One word, respect. They respected us. We respected them.
0:40:48 > 0:40:51It's just bloomed from then on.
0:40:51 > 0:40:54CHEERING, APPLAUSE AND WHISTLES
0:40:54 > 0:40:57When you're listening to their real-life stories,
0:40:57 > 0:41:02you think this man's actually been there, done that - that was really interesting.
0:41:04 > 0:41:06You've got to see it to believe it!
0:41:06 > 0:41:11You've got to see these two groups coming together and mixing.
0:41:15 > 0:41:20The greeting they have, the passion they have as well, it's wonderful.
0:41:21 > 0:41:25The kids have learned curling. They're going to be playing cards. They've done bingo.
0:41:25 > 0:41:30One of our girls is going to show one of the ladies how to set up a Facebook account.
0:41:30 > 0:41:33'It's not just about connecting to virtual friends.'
0:41:34 > 0:41:37It's good, because when you see them down the high street...
0:41:37 > 0:41:41- It's like having an extra 50 grandparents!- It is!
0:41:41 > 0:41:45We walk down the high street and get people waving at us all over the place.
0:41:45 > 0:41:49It all happened because the two groups wanted it to happen.
0:41:49 > 0:41:51My members were really scared.
0:41:51 > 0:41:55Because they've got a perception of children in hoodies,
0:41:55 > 0:41:57they feel that they are hooligans.
0:41:57 > 0:42:01But underneath, they're really good kids. Really good kids.
0:42:02 > 0:42:06Now we've established this friendliness with them
0:42:06 > 0:42:08and this working with them,
0:42:08 > 0:42:10everything is perfect.
0:42:18 > 0:42:21Since we filmed with our anti-social saviours,
0:42:21 > 0:42:23we've got some updates for you.
0:42:24 > 0:42:29'Investigations into the theft and damage of graveyard stones
0:42:29 > 0:42:33'at the Bronte family's old church in Yorkshire are still on-going.
0:42:33 > 0:42:37'However, the police have caught and convicted a local person
0:42:37 > 0:42:40'for theft from another heritage site in the area.
0:42:40 > 0:42:42'Since that prosecution,
0:42:42 > 0:42:48'there have been no more reports of criminal damage at the Bronte Bell Chapel.
0:42:50 > 0:42:54'And in Tendring, Darren is still pursuing the fly-tippers
0:42:54 > 0:42:56'who off-loaded a jukebox in a country lane.
0:42:56 > 0:43:00'He's preparing to give them a hefty fine.'
0:43:00 > 0:43:03That's your lot for today. See you next time.
0:43:08 > 0:43:11Subtitles by Red Bee Media Ltd
0:43:11 > 0:43:14E-mail subtitling@bbc.co.uk