0:00:02 > 0:00:05Our lives are blighted by antisocial behaviour,
0:00:05 > 0:00:09whether it's nuisance neighbours, graffiti on the street,
0:00:09 > 0:00:10or too much booze.
0:00:10 > 0:00:13I mean, enjoy yourself, have a drink, but don't be a twit all night.
0:00:13 > 0:00:14It's all right, darling.
0:00:14 > 0:00:17This is the story of police officers, council wardens
0:00:17 > 0:00:21and local volunteers whose job it is to keep it off our streets.
0:00:21 > 0:00:23It's the person who's having to live next door to it
0:00:23 > 0:00:27and having to put up with this. It's just not acceptable.
0:00:27 > 0:00:29Welcome to Street Patrol UK.
0:00:30 > 0:00:33Coming up on today's programme:
0:00:33 > 0:00:36the nuisance neighbours whose terrible behaviour led to
0:00:36 > 0:00:38a full-blown police raid.
0:00:39 > 0:00:41Police! Stay where you are!
0:00:41 > 0:00:43SHOUTING, DOG BARKING
0:00:45 > 0:00:47The gang who made their victim's life
0:00:47 > 0:00:50so miserable he didn't feel safe leaving the house.
0:00:52 > 0:00:54I was given repeated threats of being beaten.
0:00:54 > 0:00:57It looked like when he was going into his pocket
0:00:57 > 0:00:59he was going to pull a knife at one point.
0:00:59 > 0:01:02And Friday night on a city's front line.
0:01:02 > 0:01:05You are under the influence of alcohol.
0:01:05 > 0:01:08I believe that you are going to continue causing disorder.
0:01:25 > 0:01:28Antisocial behaviour and criminal activity often go hand-in-hand,
0:01:28 > 0:01:32and it is not uncommon for drugs to be at the root of both.
0:01:32 > 0:01:35When there is a drug problem in a local community,
0:01:35 > 0:01:39life can soon become intolerable for everybody who lives close by.
0:01:41 > 0:01:45In St Helens, Chrissy Nevitt is on the side of ordinary folk.
0:01:45 > 0:01:47She works for the council
0:01:47 > 0:01:49and spends her time acting on reports of bad behaviour.
0:01:49 > 0:01:51And in the space of 12 months,
0:01:51 > 0:01:57about 250 of her cases involved antisocial behaviour or drugs.
0:01:57 > 0:01:59And when it all happens in a rented property,
0:01:59 > 0:02:03it is her job to help landlords deal with their problem tenants.
0:02:03 > 0:02:04The types of behaviour
0:02:04 > 0:02:07that we deal with in the private rented
0:02:07 > 0:02:10sector in terms of antisocial behaviour are
0:02:10 > 0:02:14rowdy, inconsiderate behaviour, drinking, drugs, parties, loud music,
0:02:14 > 0:02:17things that generally affect a community.
0:02:17 > 0:02:20Today, Chrissy is heading to one particular problem house with
0:02:20 > 0:02:24Inspector Paul Holden from Merseyside police.
0:02:25 > 0:02:27Drugs were recently found at the property.
0:02:27 > 0:02:29Not only is it illegal,
0:02:29 > 0:02:31but it breaches the property's tenancy agreement.
0:02:33 > 0:02:36The landlord wants them evicted, but he lives outside the area,
0:02:36 > 0:02:39so it is Chrissy's job to deliver the news.
0:02:40 > 0:02:43I always visit the address with a police officer.
0:02:43 > 0:02:46The drug activity at the address has been...
0:02:46 > 0:02:49You know, it is quite noticeable, or has been quite noticeable.
0:02:49 > 0:02:53So obviously that affects residents, and makes residents scared.
0:02:53 > 0:02:55They deserve to live in peace and quiet in their own home,
0:02:55 > 0:02:58and obviously if it's affecting their quality of life,
0:02:58 > 0:03:00they are not getting that peace, are they?
0:03:00 > 0:03:02It destroys communities.
0:03:02 > 0:03:04You start off with low-level antisocial behaviour,
0:03:04 > 0:03:08if you don't nip that in the bud, you very quickly see it escalating.
0:03:08 > 0:03:11It turns into criminal damage, fences get smashed,
0:03:11 > 0:03:14people's gates, cars get damaged.
0:03:14 > 0:03:17The antisocial behaviour side of things is really...
0:03:17 > 0:03:22It's critical to getting an effective community that's
0:03:22 > 0:03:24happy and content in where they live.
0:03:35 > 0:03:37Chrissy and Paul arrive and knock on the door.
0:03:37 > 0:03:41It looks like someone's at home, but there's no response.
0:03:41 > 0:03:43Well, she hasn't come to the door yet,
0:03:43 > 0:03:47so maybe if we can get her son or the other resident here to go
0:03:47 > 0:03:50and get her, that would be probably useful, I think.
0:03:55 > 0:03:59- How old are you?- 22.- 22. And you live here, don't you?- Yeah.
0:03:59 > 0:04:00Right, OK.
0:04:00 > 0:04:03- What's this about? - Is she in, or is she not?
0:04:03 > 0:04:05- What do they want?- You've just come out the address.
0:04:05 > 0:04:06I need to know if she's in.
0:04:06 > 0:04:08We're going to serve her with a notice
0:04:08 > 0:04:10that she needs to take hold of, that's all.
0:04:10 > 0:04:11Nobody is going to get in trouble.
0:04:11 > 0:04:13Nobody is getting locked up or anything.
0:04:13 > 0:04:15Just need to speak to her, that's all.
0:04:19 > 0:04:21Chrissy isn't fazed by this sort of situation.
0:04:21 > 0:04:26On average, she serves three or four eviction orders every single month.
0:04:27 > 0:04:30We've met before, I'm Chrissy Nevitt from the council.
0:04:30 > 0:04:33I've spoken to your landlord following the drugs warrant,
0:04:33 > 0:04:36and this is your eviction notice, OK? It's a two weeks' notice, OK?
0:04:36 > 0:04:39So you need to start looking for somewhere to live. All right?
0:04:39 > 0:04:41On the back of us finding drugs in here,
0:04:41 > 0:04:43that breaches your tenancy agreement,
0:04:43 > 0:04:46and the landlord wants you out because of that. All right?
0:04:46 > 0:04:51- You've now got until the date on that document to leave.- Right.
0:04:51 > 0:04:52Can I also mention, while we're here,
0:04:52 > 0:04:55it smells quite strongly of cannabis in here.
0:04:55 > 0:04:57- Yes, it does.- It really does, yeah.
0:04:57 > 0:04:59Very much.
0:05:00 > 0:05:03Well, as the tenant, you are responsible for what happens here,
0:05:03 > 0:05:06as I think I've already explained to you, haven't I?
0:05:06 > 0:05:08And it does smell of cannabis here.
0:05:08 > 0:05:09Yes, it does.
0:05:11 > 0:05:14Well, can you please have a word with them? Because that is illegal.
0:05:14 > 0:05:16It's on the back of that that's got you thrown out,
0:05:16 > 0:05:19do you know what I mean? So you need to keep a tighter grip
0:05:19 > 0:05:21- on what's going on in your house. - I understand.
0:05:21 > 0:05:23You're the adult, you're the occupant,
0:05:23 > 0:05:25and it is your tenancy that's being breached
0:05:25 > 0:05:28if you are allowing them to possess and smoke cannabis in here.
0:05:28 > 0:05:32All right? So, you're going to live somewhere else, the same thing
0:05:32 > 0:05:35will happen if you allow that kind of behaviour to carry on.
0:05:35 > 0:05:38We've not got a search warrant at the moment,
0:05:38 > 0:05:41but on the back of the strength of the smell in here,
0:05:41 > 0:05:44I am tempted to go and get one, because I suspect strongly that
0:05:44 > 0:05:47we'd be in with a good shout of finding some cannabis in your house.
0:05:47 > 0:05:50The woman has a fortnight to vacate the property,
0:05:50 > 0:05:53and the authorities will make sure that happens.
0:05:53 > 0:05:56But for Paul, there's now a more pressing problem.
0:05:57 > 0:05:59Very, very strong smell of cannabis
0:05:59 > 0:06:01as soon as you walk through the door.
0:06:01 > 0:06:04On the back of that, I've made arrangements with my staff to
0:06:04 > 0:06:08go and speak to a magistrate about swearing out a warrant under
0:06:08 > 0:06:09the Misuse Of Drugs Act,
0:06:09 > 0:06:12and over the next couple of days we'll be looking to
0:06:12 > 0:06:14force entry into that address and a thorough
0:06:14 > 0:06:18and systematic search to see we can find more drugs at the address.
0:06:18 > 0:06:21The fact that they're being evicted
0:06:21 > 0:06:24doesn't seem to be having any effect on them.
0:06:24 > 0:06:27And just because they're being evicted doesn't mean
0:06:27 > 0:06:30we take our foot off the gas. We will keep going.
0:06:30 > 0:06:34It's very important to take action against antisocial behaviour,
0:06:34 > 0:06:36because it does affect a lot of people.
0:06:36 > 0:06:40It's not just one person who can be affected by antisocial behaviour,
0:06:40 > 0:06:42it can be a whole street full of people.
0:06:42 > 0:06:45And if they are willing to come forward and give us information
0:06:45 > 0:06:49that there is antisocial behaviour occurring, then we have a
0:06:49 > 0:06:51duty of care to the residents of the borough
0:06:51 > 0:06:53to take action on that information.
0:06:56 > 0:06:58All this stemmed from neighbours making
0:06:58 > 0:07:02a complaint about the family, and it's still far from over.
0:07:02 > 0:07:05Paul must now wait to hear whether the magistrates will grant
0:07:05 > 0:07:09a warrant to conduct a thorough search of the property.
0:07:12 > 0:07:15If you've visited your local town centre recently
0:07:15 > 0:07:19late on a Friday or Saturday night, you'll know they can be a hotspot
0:07:19 > 0:07:20for antisocial behaviour.
0:07:20 > 0:07:23Plenty of young people out enjoying themselves,
0:07:23 > 0:07:25but it only takes one to get a little bit too boozed up,
0:07:25 > 0:07:27and sparks can start to fly.
0:07:27 > 0:07:29POLICE RADIO CHATTER
0:07:38 > 0:07:40It's Friday night,
0:07:40 > 0:07:43and we're on patrol with police in Gloucester city centre,
0:07:43 > 0:07:46when a good night out on the town can quickly end up as
0:07:46 > 0:07:48a rude awakening in a police cell.
0:07:50 > 0:07:53It's Sergeant Liz Lovell and her team's job to keep those
0:07:53 > 0:07:56- levels of enjoyment below fever pitch.- Way-hey!
0:07:56 > 0:07:58Stop here and go and have a quick chat,
0:07:58 > 0:08:00and we'll have a little look through.
0:08:02 > 0:08:06Liz is in charge of the Licensing Team, whose role it is to stop
0:08:06 > 0:08:10antisocial behaviour before it becomes a much more serious crime.
0:08:10 > 0:08:13If we find antisocial behaviour on the street, obviously
0:08:13 > 0:08:16we have all sorts of ways of dealing with the antisocial behaviour.
0:08:16 > 0:08:20It may be that it's just a verbal warning to them.
0:08:20 > 0:08:24The levels may be so low that actually they are not causing
0:08:24 > 0:08:27any harassment, alarm or distress to anybody.
0:08:27 > 0:08:29It's irritating to people, but they're just drunk,
0:08:29 > 0:08:31so we accept it a little bit.
0:08:31 > 0:08:34The problem is when there's more than one, when we're looking at
0:08:34 > 0:08:37two or more people, and then they are all acting antisocially,
0:08:37 > 0:08:41then it is slightly intimidating, and that's what we want to prevent.
0:08:41 > 0:08:44And it looks like their first prevention of the evening
0:08:44 > 0:08:46is about to kick off, right behind them.
0:08:46 > 0:08:47Don't do it!
0:08:47 > 0:08:50Well, clearly he is going to urinate in public,
0:08:50 > 0:08:53so we'll make sure
0:08:53 > 0:08:55that we sort this guy out.
0:08:55 > 0:09:01- Go inside! Dude, button up. Rich!- Rich!
0:09:01 > 0:09:03GIGGLING
0:09:03 > 0:09:07- How many has he drunk tonight? - Quite a lot.- Has he?
0:09:07 > 0:09:10- About double what I've had. - How many have you had tonight, then?
0:09:10 > 0:09:12Er... Quite a bit.
0:09:12 > 0:09:17- Yeah, he's had a lot. What is quite a bit?- A lot of spirits.- Right, OK.
0:09:17 > 0:09:19Sorry, sorry, sorry.
0:09:19 > 0:09:21Right, Rich, just be careful, you don't
0:09:21 > 0:09:24want to end up with a fine tonight. All right?
0:09:24 > 0:09:26You are being monitored with the CCTV cameras, all right?
0:09:26 > 0:09:29- OK. OK. That's fine.- We are watching you, we don't want that behaviour.
0:09:29 > 0:09:32Because they've got to clean it up, the shopkeepers.
0:09:32 > 0:09:34- And it's not fair on them, is it? - No,
0:09:34 > 0:09:36- definitely not. Definitely. - Definitely.
0:09:36 > 0:09:39And you don't want to be out of pocket either, do you, tonight?
0:09:39 > 0:09:41- You want to have a good night... - I've got no money!
0:09:41 > 0:09:45If you need to use the toilet, there's one just there at the end.
0:09:45 > 0:09:48- Really, dude! In the street like... "Ugh..."- No, I'm fine.
0:09:48 > 0:09:53- And I was like, "Dude, that's a police officer, right there."- I'm...
0:09:53 > 0:09:57- You've got a good mate, there. You should listen to him.- I don't...
0:09:57 > 0:09:59I don't need the toilet.
0:09:59 > 0:10:02Right, fine. Fine. Let's just...
0:10:02 > 0:10:06- Just make sure you use the toilet, OK?- Sorry, guys.
0:10:06 > 0:10:10Well, Liz and Mark's softly, softly friendly but firm approach seems
0:10:10 > 0:10:14to have done the trick and averted some very unwelcome behaviour.
0:10:15 > 0:10:20To be fair, you can tell he's a nice kid and he's being opportunistic.
0:10:20 > 0:10:22He obviously wants to go to the toilet and he's thinking,
0:10:22 > 0:10:26"Oh, I'll just do it round the corner in the doorway of a shop."
0:10:26 > 0:10:29The problem we have is those shopkeepers have to clean that up.
0:10:29 > 0:10:35It's disgusting, it spreads diseases, all sorts of things.
0:10:35 > 0:10:39We do not want that on our street, so luckily he did stop.
0:10:39 > 0:10:42He's going to use the toilet, I'm sure, in one of those pubs
0:10:42 > 0:10:46just around the corner. He knows CCTV cameras are watching him now.
0:10:46 > 0:10:48We don't want to get in a confrontation with him,
0:10:48 > 0:10:50but we do want to give him a warning.
0:10:57 > 0:11:00The police have their work cut out keeping a lid on a pressure
0:11:00 > 0:11:03cooker of the emotions that can bubble over all too quickly,
0:11:03 > 0:11:05particularly when alcohol is involved.
0:11:09 > 0:11:11Whoops!
0:11:11 > 0:11:12Sorry!
0:11:12 > 0:11:16And for Liz and Mark, the action just keeps coming.
0:11:19 > 0:11:22Oh! Whoa, whoa, whoa, whoa, whoa!
0:11:25 > 0:11:28You deal with him. Are you all right, mate?
0:11:28 > 0:11:30- Yeah.- Are you all right? Is this a domestic, sweetie?
0:11:30 > 0:11:33I'm fine. My ex-boyfriend, OK? It's fine.
0:11:35 > 0:11:37Right. I need some details from you, OK?
0:11:37 > 0:11:40I want to know, obviously, what everything has been about.
0:11:40 > 0:11:43Did he actually push you or did you lose your balance?
0:11:43 > 0:11:46- No, it's fine.- Sweetheart, I've got to take your details,
0:11:46 > 0:11:48because it is all on camera and I've got to do my job.
0:11:48 > 0:11:50Let me do my job as well, all right?
0:11:50 > 0:11:53- Are you all right? - It's fine. Don't worry.
0:11:53 > 0:11:54He didn't do anything.
0:11:54 > 0:11:57He did, but you slapped him first because I just saw it.
0:11:57 > 0:11:59Why did you slap him?
0:11:59 > 0:12:01Because he is just an idiot and we're just ex-girlfriend,
0:12:01 > 0:12:02boyfriend, whatever.
0:12:02 > 0:12:04What we have got here is there has been
0:12:04 > 0:12:07a bit of a domestic between ex-partners.
0:12:07 > 0:12:12I think she slapped him but he's obviously pushed her away from him
0:12:12 > 0:12:15and she has fallen to the floor and lost her balance.
0:12:15 > 0:12:18Despite Liz's best efforts to keep the couple separated, it seems
0:12:18 > 0:12:21the woman just can't stay away from her ex.
0:12:21 > 0:12:23Come up round the corner, sweetie.
0:12:23 > 0:12:26- I'm going with him. - Let me speak to him in private.
0:12:26 > 0:12:28- I don't want to speak to him in front of you.- Why?
0:12:28 > 0:12:31Why isn't it just easier if we just go?
0:12:31 > 0:12:34I've chatted with him and he doesn't want to go with you.
0:12:34 > 0:12:39- Yes, he does.- No, no.- No, no. You are causing problems now, sweetheart.
0:12:39 > 0:12:42- Why?- Because you are not doing what we are asking you to do.
0:12:42 > 0:12:45- You are not going... - Why are you being an idiot?- No, no.
0:12:45 > 0:12:47You are not even meant to be here,
0:12:47 > 0:12:49you are meant to be around the corner, sweetie.
0:12:49 > 0:12:51Come up around the corner and talk to me.
0:12:51 > 0:12:54You have been told to walk around the corner, he has gone that way.
0:12:54 > 0:12:55We cannot have you both together
0:12:55 > 0:12:58- because you have just had an incident.- It's fine.
0:12:58 > 0:13:01We have been together for like three years and after
0:13:01 > 0:13:03every time we do this, we're fine.
0:13:03 > 0:13:06But tonight, he does not want to talk to you.
0:13:06 > 0:13:09No, he says that all the time.
0:13:09 > 0:13:12- Well, tonight he doesn't. - Well, can I just go and talk to him?
0:13:12 > 0:13:14No, I am advising you not to.
0:13:14 > 0:13:16If you continue to keep going to him, you will have
0:13:16 > 0:13:21a Section 27 given to you because you are under the influence of alcohol.
0:13:21 > 0:13:25I believe that you are going to continue causing disorder.
0:13:25 > 0:13:26PEOPLE SHOUT
0:13:26 > 0:13:28That is what I believe,
0:13:28 > 0:13:31so I am going to give you a direction to leave
0:13:31 > 0:13:32and I am going to give you one now.
0:13:32 > 0:13:36But it seems that Liz's directions are falling on deaf ears.
0:13:36 > 0:13:39OK, what is happening now is we have asked them both to separate
0:13:39 > 0:13:41and go their own ways for tonight.
0:13:41 > 0:13:45They don't want to, they may continue to be disorderly later on,
0:13:45 > 0:13:48there may be antisocial behaviour caused between the two of them
0:13:48 > 0:13:53by shouting and so we are giving her a Section 27 and she will be
0:13:53 > 0:13:58told to leave the city, she will be given a map and if she fails...
0:13:58 > 0:14:00It is very well behaved around here.
0:14:01 > 0:14:04While Liz manages to hang onto her good humour,
0:14:04 > 0:14:06despite the rowdy revellers,
0:14:06 > 0:14:10Mark gets on with the task of issuing the woman with the order.
0:14:10 > 0:14:13A Section 27 notice allows the police to deal with low-level
0:14:13 > 0:14:17antisocial behaviour by banning the person from the area
0:14:17 > 0:14:20for a specified period without having to arrest them.
0:14:22 > 0:14:25I have been good to you because I have given you 12 hours.
0:14:25 > 0:14:26That could be 24 hours, OK?
0:14:26 > 0:14:29What I am going to do to you now is I'm going to give you this form.
0:14:29 > 0:14:33This means you are not allowed back in the city centre for 12 hours.
0:14:33 > 0:14:35If you do, you are liable to be arrested. Do you understand me?
0:14:35 > 0:14:38- Yes, I understand you. - You have been acting disorderly,
0:14:38 > 0:14:40I have seen you slap somebody tonight, OK?
0:14:40 > 0:14:43What you need to do now is go home, find yourself a taxi,
0:14:43 > 0:14:45go home, sleep it off, OK?
0:14:45 > 0:14:48And go and chat to your guy tomorrow and hopefully you can resolve it.
0:14:48 > 0:14:51- Thank you.- OK? Where's the taxi rank. There you go.
0:14:51 > 0:14:53- OK.- Thank you.- Bye.
0:14:56 > 0:14:58You are keeping the city safe, which is
0:14:58 > 0:15:00a massive motivation anyway in itself.
0:15:00 > 0:15:05'You can see things improving from the work you do'
0:15:05 > 0:15:07and I just enjoy coming in every day really.
0:15:07 > 0:15:09'It is fantastic. We love it.
0:15:09 > 0:15:12'But it is challenging, you never know where you are going to go to.
0:15:12 > 0:15:13'Every job is different,
0:15:13 > 0:15:16'every character is different that you deal with,'
0:15:16 > 0:15:18and I think it is a really rewarding job.
0:15:18 > 0:15:21Most police officers will tell you that they get a lot of job
0:15:21 > 0:15:23satisfaction out of the job, so it is pretty good.
0:15:24 > 0:15:27And sometimes Liz's friendly approach can lead to
0:15:27 > 0:15:31an altogether more unexpected late-night encounter.
0:15:31 > 0:15:34No, all my team are here. My team aren't with any of your friends.
0:15:34 > 0:15:35OK?
0:15:37 > 0:15:38SHE GIGGLES No.
0:15:38 > 0:15:39No.
0:15:42 > 0:15:43No.
0:15:43 > 0:15:47The only way you would see me in the morning is if you get arrested
0:15:47 > 0:15:49and I am still dealing with you then.
0:15:52 > 0:15:56Seeing a group of teenagers coming towards you in a street
0:15:56 > 0:15:58can put a lot of people on edge, especially
0:15:58 > 0:16:01if they start mouthing off and shoving each other around.
0:16:01 > 0:16:04But have you ever wondered why they are doing it
0:16:04 > 0:16:07and what exactly is going through their heads?
0:16:07 > 0:16:08Well, now it is time to find out.
0:16:11 > 0:16:1416-year-old Anthony's life was made a complete
0:16:14 > 0:16:19misery by a group of teenagers, many of whom he didn't even know.
0:16:19 > 0:16:22He was verbally threatened, physically attacked by a gang
0:16:22 > 0:16:24and felt so badly victimised,
0:16:24 > 0:16:28that for months, his life was one long nightmare.
0:16:28 > 0:16:31'I felt that my life was in danger to such a degree that leaving'
0:16:31 > 0:16:35home would never be an option and to stay at home and just
0:16:35 > 0:16:40recluse myself would be the only way to survive the next day.
0:16:40 > 0:16:43The intimidation originally started with something really small,
0:16:43 > 0:16:46a bit of shoulder barging.
0:16:46 > 0:16:49What made everything seem worse for Anthony is that this wasn't
0:16:49 > 0:16:54a run in with some older lads, but a bunch of five girls his own age.
0:16:55 > 0:16:56If we'd see Anthony by himself
0:16:56 > 0:16:58we would just walk past him
0:16:58 > 0:17:03and laugh and intimidate him and just walk past him and think
0:17:03 > 0:17:07e were like bigger than him, and just make him feel so small.
0:17:08 > 0:17:12I used to like walk through the middle of his group,
0:17:12 > 0:17:16like sort of separate them, laugh as I walked past. It's like,
0:17:16 > 0:17:19he'd be staring at me so I'd stare him back out
0:17:19 > 0:17:21and just carry on walking.
0:17:24 > 0:17:25I was being
0:17:25 > 0:17:28forcefully abused by five girls,
0:17:28 > 0:17:30so it was not something
0:17:30 > 0:17:33you could comfortably talk about with other people.
0:17:34 > 0:17:37For a while, Anthony tried to ignore the low-level
0:17:37 > 0:17:39stuff like staring and laughing, but one day,
0:17:39 > 0:17:44he couldn't hold back any more and all of a sudden it kicked off.
0:17:44 > 0:17:46It got a bit too much for me to just blind eye it,
0:17:46 > 0:17:49so I decided to stick up a middle finger, which was not the best
0:17:49 > 0:17:50thing to do in hindsight.
0:17:50 > 0:17:51Oi! Come here!
0:17:51 > 0:17:53Someone said, "Let's get him."
0:17:53 > 0:17:59So we all jumped the fence and I ran first and then everyone else
0:17:59 > 0:18:00started following and I
0:18:00 > 0:18:02jumped on his back and grabbed his hair.
0:18:02 > 0:18:05I pulled out a massive clump of his hair.
0:18:05 > 0:18:06One of them had grabbed me
0:18:06 > 0:18:08by the bag and pulled me down.
0:18:08 > 0:18:11I had lost my balance and hit the floor and four of them
0:18:11 > 0:18:14- decided to start kicking me repeatedly.- We got hold of him.
0:18:14 > 0:18:17I didn't realise what I was doing because it was happening so quickly.
0:18:17 > 0:18:20Then my other friend pulled me off and I just walked out
0:18:20 > 0:18:22and I didn't realise until I looked down that
0:18:22 > 0:18:26I had some hair in my hand, so I didn't realise what I had done.
0:18:29 > 0:18:33I was deeply upset with what happened, I was almost in tears.
0:18:33 > 0:18:37It was shaking and when they took pictures of the back of my head
0:18:37 > 0:18:41so I could see what happened, it felt as if I had just been
0:18:41 > 0:18:46branded to walk anywhere and it is the kid with the bald spots.
0:18:46 > 0:18:50I could feel them plainly as if I had been shaved with a razor.
0:18:52 > 0:18:55I knew that we would probably have been in a lot of trouble
0:18:55 > 0:18:56with what we'd done,
0:18:56 > 0:18:58but I didn't think it would have been that serious.
0:18:58 > 0:19:04I got arrested and then interviewed and then let out on bail.
0:19:04 > 0:19:08Anthony's injuries were so bad, the girls were facing
0:19:08 > 0:19:11possible charges of actual bodily harm.
0:19:11 > 0:19:12In extreme cases of ABH,
0:19:12 > 0:19:16people can be sent to prison for up to five years.
0:19:16 > 0:19:21But the police changed tack and took a radically different approach that
0:19:21 > 0:19:25actually stop the girls' antisocial behaviour once and for all.
0:19:30 > 0:19:33I have been out and about on a street patrol of my own to
0:19:33 > 0:19:36hear what bothers you about Britain today. What is your name, buddy?
0:19:36 > 0:19:39- It is Miguel.- Nice to meet you, Miguel. Can I ask how old you are?
0:19:39 > 0:19:43- 26.- OK, you look younger, I have got to say.- Thanks.
0:19:43 > 0:19:45- What line of work are you in? - I am doing construction.
0:19:45 > 0:19:47Do you see anything in the construction industry
0:19:47 > 0:19:48which is out of order?
0:19:48 > 0:19:51Like at school, I do see a lot of bullying.
0:19:51 > 0:19:55It doesn't just start in school and stay in school, you know,
0:19:55 > 0:19:57it breaks out into work.
0:19:57 > 0:19:59Where are you from?
0:19:59 > 0:20:01- I am from Poland.- Lovely.
0:20:01 > 0:20:03I am going to ask you to list as many antisocial traits,
0:20:03 > 0:20:04things that wind you up.
0:20:04 > 0:20:07What really annoys me, I live just down the road and I live
0:20:07 > 0:20:11next to the pub and usually over the weekends, people can get so, so loud.
0:20:11 > 0:20:13Girls are just as bad as boys.
0:20:13 > 0:20:15At least once a month, the police come in just to separate
0:20:15 > 0:20:18people, so that really kind of upsets me
0:20:18 > 0:20:22because it just kind of shows how bad chemistry between people can
0:20:22 > 0:20:25- get sometimes.- Smashing. It has been lovely meeting you.
0:20:25 > 0:20:27- Thank you very much.- Cheerio.
0:20:31 > 0:20:33In this great country of ours, we are
0:20:33 > 0:20:35proud of our rich and varied history.
0:20:35 > 0:20:38It is what us Brits are known for all around the world,
0:20:38 > 0:20:41but believe it or not, there are some individuals out there
0:20:41 > 0:20:44who do not share that respect for our heritage.
0:20:44 > 0:20:47I tell you what, it makes you ashamed.
0:20:48 > 0:20:50For more than 150 years,
0:20:50 > 0:20:53Shoreham Fort has stood on the Sussex coastline.
0:20:53 > 0:20:56It was built to defend this land from enemy invasion
0:20:56 > 0:20:59and it is the last of its kind still standing.
0:21:02 > 0:21:05The soldiers are now long gone, but these days it is
0:21:05 > 0:21:10staffed by an army of volunteers who are battling a different enemy -
0:21:10 > 0:21:14those set on covering these ancient walls with graffiti.
0:21:23 > 0:21:24Graffiti is
0:21:24 > 0:21:28a very difficult crime to actually catch people for,
0:21:28 > 0:21:32and graffiti on heritage sites can cause untold damage.
0:21:32 > 0:21:35And for one local resident whose boyhood imagination was
0:21:35 > 0:21:38fed by every story held within the ruined stones,
0:21:38 > 0:21:40the destruction is devastating.
0:21:43 > 0:21:45It's hard to just even put words to it.
0:21:45 > 0:21:47These people have defaced something
0:21:47 > 0:21:49that we've worked so hard to try and keep.
0:21:49 > 0:21:53Shoreham Fort has been a special part of Gary's life
0:21:53 > 0:21:55ever since he can remember.
0:21:55 > 0:21:57I actually came here when I was four-years-old.
0:21:57 > 0:21:59My grandfather brought me here
0:21:59 > 0:22:02and I can remember walking around the fort,
0:22:02 > 0:22:03running down this bank,
0:22:03 > 0:22:06as he walked along the beach like he was a soldier.
0:22:08 > 0:22:11I can actually remember using his walking stick as a gun
0:22:11 > 0:22:14and pointing the walking stick through the rifle loops
0:22:14 > 0:22:16trying to shoot at him like he was a soldier.
0:22:18 > 0:22:21But as Gary grew up, it seemed he was the only one who had
0:22:21 > 0:22:24a passion for this 155-year-old shell of a fort.
0:22:24 > 0:22:27The fort was in pretty dire straits actually,
0:22:27 > 0:22:31and parts of it were starting to fall to pieces.
0:22:31 > 0:22:34There was no access to the tunnels, er,
0:22:34 > 0:22:38underneath the fort, which get to the gun emplacements.
0:22:38 > 0:22:41And it was slowly filling up with beach material,
0:22:41 > 0:22:44so you could barely see the shape of the fort.
0:22:46 > 0:22:49Finally in 2010, on his 30th birthday,
0:22:49 > 0:22:52Gary came up with a plan to safeguard the fort's future
0:22:52 > 0:22:55by setting up a charity - Friends of Shoreham Fort -
0:22:55 > 0:22:58who work tirelessly to preserve the site
0:22:58 > 0:23:00and to continue to uncover its hidden past.
0:23:02 > 0:23:03He enthuses a lot of other people.
0:23:03 > 0:23:07He is a man who can
0:23:07 > 0:23:10talk to anybody about this because he is so passionate about it,
0:23:10 > 0:23:11and, indeed, we all are.
0:23:13 > 0:23:16There's a Martini-Henry Carbine
0:23:16 > 0:23:18with the lever action at the back.
0:23:18 > 0:23:20In go the rounds, and then pinch fire.
0:23:20 > 0:23:23He has researched this site
0:23:23 > 0:23:26incredibly and he gives these talks.
0:23:26 > 0:23:30And every time I go and listen to him, you learn something new.
0:23:30 > 0:23:33He's really made this site come back to life
0:23:33 > 0:23:35and his passion, his enthusiasm is infectious.
0:23:35 > 0:23:39It was actually believed that Napoleon III sent a spy
0:23:39 > 0:23:41to Shoreham Fort.
0:23:41 > 0:23:43He looked at the design once he got here,
0:23:43 > 0:23:45went back to Napoleon III
0:23:45 > 0:23:47and said, "Don't chance it. Go inland."
0:23:47 > 0:23:50Which is exactly what Napoleon III did,
0:23:50 > 0:23:52starting the Franco-Prussian War.
0:23:52 > 0:23:54It's the sort of place
0:23:54 > 0:23:56that once you come to, you don't actually leave
0:23:56 > 0:23:59because the passion of the history grabs you.
0:23:59 > 0:24:02So you could say that it's down to Shoreham Fort
0:24:02 > 0:24:04that we're not speaking French.
0:24:06 > 0:24:08But it seems all the shared passion
0:24:08 > 0:24:10and hard work that's gone into bringing this ancient fort
0:24:10 > 0:24:15back to life has not been enough to put off the vicious vandalism
0:24:15 > 0:24:18that has stopped this loyal band of volunteers in their tracks.
0:24:20 > 0:24:23One summer evening, the newly restored lime mortar walls
0:24:23 > 0:24:25were targeted by a graffiti hooligan.
0:24:44 > 0:24:46The National Coast Watch,
0:24:46 > 0:24:48they called Sussex Police after seeing
0:24:48 > 0:24:51a rowdy group down at the fort,
0:24:51 > 0:24:53that they felt may have been up to
0:24:53 > 0:24:56no good, and felt that it needed a police response down there.
0:24:56 > 0:24:58SIREN WAILS
0:24:59 > 0:25:02Officers were then dispatched to the fort.
0:25:12 > 0:25:13When they arrived,
0:25:13 > 0:25:15they found the fort had been graffitied.
0:25:18 > 0:25:22They then found someone down there that was there with spray cans.
0:25:23 > 0:25:26With that, and the graffiti that was on the fort, he was arrested.
0:25:34 > 0:25:39The first reaction was to come down here and see the damage for myself.
0:25:39 > 0:25:42When I got down here, it wasn't just graffiti,
0:25:42 > 0:25:46these murals were bigger than me in some places,
0:25:46 > 0:25:48and I couldn't believe
0:25:48 > 0:25:51what lengths people will go to deface our history.
0:25:54 > 0:25:55What is really galling
0:25:55 > 0:25:58is when all these people are doing all this hard work,
0:25:58 > 0:26:00then mindless hooligans
0:26:00 > 0:26:04who come along and leave graffiti on heritage sites like this
0:26:04 > 0:26:06for some, you know, kick.
0:26:06 > 0:26:07It's just crazy.
0:26:10 > 0:26:11There's graffiti tags
0:26:11 > 0:26:14all over the fort, um,
0:26:14 > 0:26:17claiming that it was his right to do so.
0:26:17 > 0:26:20Um, and, obviously, that can't be right.
0:26:20 > 0:26:22He can do it in his own home if he likes
0:26:22 > 0:26:26but to do it on a much-loved ancient monument is clearly wrong.
0:26:30 > 0:26:34He was interviewed and then sufficient evidence was gathered
0:26:34 > 0:26:36and he was charged with the offence of criminal damage.
0:26:38 > 0:26:41Subsequently, he was prosecuted by the courts which was a great
0:26:41 > 0:26:42relief to everyone involved.
0:26:46 > 0:26:49The 43-year-old vandal was ordered to pay compensation
0:26:49 > 0:26:52and costs of £440.
0:26:53 > 0:26:58I was absolutely ecstatic that someone was caught doing this.
0:26:58 > 0:27:02The police worked so, so hard, and then the community afterwards have
0:27:02 > 0:27:05just been so good at trying to protect the fort,
0:27:05 > 0:27:08making sure that it's used quite regularly and there's people
0:27:08 > 0:27:11here on the site so that this sort of thing doesn't happen again.
0:27:13 > 0:27:16What's interesting about sites like this, is when you see them
0:27:16 > 0:27:19come back to life and when the local community really
0:27:19 > 0:27:23take an interest in it, then the biggest deterrent
0:27:23 > 0:27:26for vandals and crooks trying to undermine it,
0:27:26 > 0:27:29is usually the community taking ownership of it.
0:27:31 > 0:27:33Although the local community around here do call us,
0:27:33 > 0:27:39they're not here 24/7, so we do have to keep an eye on what's going on.
0:27:39 > 0:27:42Also it's nice for the local community to see the police
0:27:42 > 0:27:45taking an interest in the issues that are causing problems for them.
0:27:45 > 0:27:47And if people know that we're down here,
0:27:47 > 0:27:50they're less likely to come and target the fort for damage,
0:27:50 > 0:27:53they're more likely to enjoy the fort for what it is.
0:27:54 > 0:27:57So, for today, the fort is safe.
0:28:05 > 0:28:09Anti-social behaviour is about a lack of human decency and disrespect
0:28:09 > 0:28:11for people around you.
0:28:11 > 0:28:13If someone's way of life is making yours a misery,
0:28:13 > 0:28:16well, that's about as anti-social as it gets.
0:28:16 > 0:28:18But lucky enough for you and me,
0:28:18 > 0:28:20there are plenty of people out there that we can turn to.
0:28:20 > 0:28:24And this series is their chance to shine.
0:28:24 > 0:28:27We are on the front line with the highly-skilled teams
0:28:27 > 0:28:30of council workers, police officers and local volunteers
0:28:30 > 0:28:33who are committed to keeping our streets safe and clean
0:28:33 > 0:28:37and taking on our anti-social battles on a daily basis
0:28:37 > 0:28:40to make sure that our lives are not blighted by
0:28:40 > 0:28:42other people's bad behaviour.
0:28:43 > 0:28:46This is Street Patrol UK.
0:28:50 > 0:28:53Thanks everybody for coming this morning.
0:28:53 > 0:28:56Back in St Helens, the situation with the nuisance neighbours
0:28:56 > 0:28:58has become a lot more serious.
0:29:00 > 0:29:02When Chrissy Nevitt, from the council,
0:29:02 > 0:29:04visited the tenant to serve her
0:29:04 > 0:29:07with an eviction order her suspicions were raised.
0:29:08 > 0:29:09It smells quite strongly of cannabis.
0:29:09 > 0:29:11Yes, it does.
0:29:11 > 0:29:15Drugs have previously been discovered at the address
0:29:15 > 0:29:19and neighbours have reported lots of visitors around the clock.
0:29:19 > 0:29:22The police inspector, Paul Holden, suspects drug dealing
0:29:22 > 0:29:26is taking place and has decided to raid the property.
0:29:28 > 0:29:32The purpose of today's operation is to execute a warrant which has been
0:29:32 > 0:29:37authorised by St Helens Magistrates' Court under the Misuse of Drugs Act.
0:29:37 > 0:29:40Obviously if it kicks off... it kicks off.
0:29:43 > 0:29:45We've got a team of fully trained officers.
0:29:45 > 0:29:47We've got officers trained to force entry,
0:29:47 > 0:29:51officers trained in appropriate search techniques.
0:29:52 > 0:29:54The residents at the address have dogs -
0:29:54 > 0:29:55one of which is quite aggressive.
0:29:55 > 0:29:59On the back of that, we've now asked our Merseyside Police dog officers
0:29:59 > 0:30:02to come down and support us in the execution of this warrant.
0:30:02 > 0:30:03BARKING
0:30:03 > 0:30:07So what started as a neighbour's complaint about anti-social
0:30:07 > 0:30:11behaviour, has led to a major police operation.
0:30:11 > 0:30:13It shows just how seriously the authorities take
0:30:13 > 0:30:15complaints from the likes of you and me.
0:30:18 > 0:30:21Tackling anti-social behaviour in all forms is
0:30:21 > 0:30:22a priority for Merseyside Police.
0:30:24 > 0:30:26The confidence in the community suffers
0:30:26 > 0:30:29when these kind of drug activities continue.
0:30:29 > 0:30:32Crime is disproportionately high in areas of drug supply.
0:30:32 > 0:30:35People need to go stealing to feed their drug habits.
0:30:35 > 0:30:38We're not going to tolerate it and we're going to tackle it
0:30:38 > 0:30:41as soon as we get the information that we need.
0:30:41 > 0:30:44The property is just a couple of miles from the police station.
0:30:46 > 0:30:48- This one, yeah?- Yeah, yeah.- Yeah?
0:30:55 > 0:30:57Police, stay where you are! Keep your hands out!
0:30:57 > 0:30:58BARKING
0:31:00 > 0:31:02- Police!- Police!
0:31:02 > 0:31:04Get hold of your dog. Get hold of your dog!
0:31:04 > 0:31:09Offices also head round the back to make sure no-one tries to escape.
0:31:09 > 0:31:11BARKING
0:31:16 > 0:31:18Didn't know we were coming.
0:31:18 > 0:31:21As I say, there's one lad downstairs
0:31:21 > 0:31:24and the others were upstairs still in bed.
0:31:24 > 0:31:28So a bit of an early morning alarm clock for them unfortunately.
0:31:28 > 0:31:31The three occupants that we thought were going to be present
0:31:31 > 0:31:34are present, as far as I'm aware.
0:31:34 > 0:31:36The house has been secured quite safely.
0:31:36 > 0:31:37All officers are safe and well.
0:31:37 > 0:31:39The occupants are safe and well.
0:31:39 > 0:31:42What'll happen now is everybody will be brought down to
0:31:42 > 0:31:45the living room area and it'll be fully explained what'll happen
0:31:45 > 0:31:48throughout the course of the morning now.
0:31:48 > 0:31:50Careful, Nick. Can you get your dog?
0:32:14 > 0:32:18The police now start a full and systematic search of the property.
0:32:18 > 0:32:21And they're on the lookout for key items.
0:32:21 > 0:32:24The signs of drug dealing that we would be looking for - scales,
0:32:24 > 0:32:30bags, papers. We would look for documentary information -
0:32:30 > 0:32:35they often have lists of customers, telephones.
0:32:35 > 0:32:37Depending on how much we recover,
0:32:37 > 0:32:43that'll all unfold over the next couple of hours so we'll find out.
0:32:45 > 0:32:46While the search continues,
0:32:46 > 0:32:50the local community is informed about today's events.
0:32:53 > 0:32:56Part of my approach to Misuse of Drugs Act warrants is
0:32:56 > 0:33:00I always get my PCSOs to come down and drop leaflets through
0:33:00 > 0:33:02each of the letter boxes.
0:33:02 > 0:33:05The purpose of that is to let the community know that
0:33:05 > 0:33:08we're acting on the information that they've provided to us,
0:33:08 > 0:33:12and to also sort of encourage them to come back with
0:33:12 > 0:33:14further information should they come across it.
0:33:14 > 0:33:17A member of the public has just stopped me
0:33:17 > 0:33:21and said how pleased they are that this activity is under way
0:33:21 > 0:33:24today and that they are absolutely delighted that the police
0:33:24 > 0:33:26have taken action and that the partners are doing what
0:33:26 > 0:33:29they can to evict this family from the address.
0:33:29 > 0:33:32They were having to deal with all kinds of callers to the address
0:33:32 > 0:33:36all times of day and night, rowdy behaviour, shouting,
0:33:36 > 0:33:37swearing as they passed,
0:33:37 > 0:33:40groups congregating at the side of the address,
0:33:40 > 0:33:42which, as you can see, is a bit of a playing field.
0:33:42 > 0:33:44It's just become a bit of a focal point
0:33:44 > 0:33:48for various types of groups in the community
0:33:48 > 0:33:52impacting on the lives of the other side - the decent people.
0:33:53 > 0:33:56Despite a very thorough search of the property,
0:33:56 > 0:33:59the police have found no evidence of drug dealing,
0:33:59 > 0:34:02but they have uncovered five bags of cannabis
0:34:02 > 0:34:05and arrested one man for possession of a controlled drug.
0:34:06 > 0:34:09With the police work at the house complete, Chrissy can now
0:34:09 > 0:34:13push on with her efforts to stamp out anti-social behaviour here.
0:34:15 > 0:34:17Currently the eviction notice is still in place
0:34:17 > 0:34:18and that hasn't expired.
0:34:18 > 0:34:21When it does, the landlord is actually working with us and he
0:34:21 > 0:34:24will apply to court for a possession order to get his property back.
0:34:24 > 0:34:26I've advised the tenant of this property
0:34:26 > 0:34:29that she needs to start to find somewhere else to live
0:34:29 > 0:34:31because this process will go through quite quickly.
0:34:31 > 0:34:34So it's just a case of waiting for the notice to expire
0:34:34 > 0:34:37and then to apply for possession and for a bailiff's appointment
0:34:37 > 0:34:39to get them to be evicted from the property.
0:34:43 > 0:34:46What we need to do is find out when they do get evicted,
0:34:46 > 0:34:49and where they do end up and then we'll follow them.
0:34:49 > 0:34:51And if they carry on at that new address,
0:34:51 > 0:34:53we'll just carry on with the enforcement activities.
0:35:03 > 0:35:06There are many ways of dealing with anti-social behaviour,
0:35:06 > 0:35:07including schemes to try
0:35:07 > 0:35:11and persuade people to change their ways rather than punish them.
0:35:11 > 0:35:15Now, some people might say that's an easy way out for the offenders
0:35:15 > 0:35:19but they can have a very positive and long-lasting result
0:35:19 > 0:35:23and, crucially, they can also help the victims.
0:35:23 > 0:35:26Teenagers are often blamed for being at the root of a lot
0:35:26 > 0:35:28of anti-social behaviour.
0:35:28 > 0:35:31Seeing a gang of them on the street, even if they don't approach you,
0:35:31 > 0:35:33can be really intimidating.
0:35:33 > 0:35:34But for 16-year-old
0:35:34 > 0:35:36Anthony from Surrey,
0:35:36 > 0:35:38silent threats turned vicious
0:35:38 > 0:35:41when he was attacked by a group of teenage girls and badly injured.
0:35:41 > 0:35:44The girls were arrested
0:35:44 > 0:35:48and were facing possible charges of actual bodily harm.
0:35:48 > 0:35:51But instead of calming the situation, everything escalated
0:35:51 > 0:35:53and spiralled out of control,
0:35:53 > 0:35:57ruining not only Anthony's life, but affecting his whole family.
0:36:01 > 0:36:02My brother was out one day,
0:36:02 > 0:36:05and a group of lads approached him.
0:36:05 > 0:36:08- Hi, mate.- All right.- All right, mate?- How you doing?
0:36:08 > 0:36:10I think I recognise you.
0:36:10 > 0:36:12- Where are you going? Huh?- Yeah, mate?
0:36:12 > 0:36:15Tell your brother, if we see him, we're going to do him.
0:36:15 > 0:36:16Do you understand?
0:36:16 > 0:36:18Go on then, off you go.
0:36:18 > 0:36:21ANTHONY: 'It was as if the price was on my head.'
0:36:21 > 0:36:22Anyone who was a friend of theirs
0:36:22 > 0:36:25would just openly say that they were going to get me.
0:36:25 > 0:36:26It was not people in the same
0:36:26 > 0:36:29age group, it was people much older -
0:36:29 > 0:36:3218, 19, maybe 20-year-olds.
0:36:32 > 0:36:35Where are you going, bro? Where are you going, bro?
0:36:35 > 0:36:38'I was given repeated threats of being beaten.'
0:36:38 > 0:36:44Come on then. You're not such a big man now, are you? Huh?
0:36:44 > 0:36:46'And at one point, it looked like when he was going to'
0:36:46 > 0:36:49his pocket that he was going to pull a knife out.
0:36:50 > 0:36:53While Anthony was terrified to even leave the house,
0:36:53 > 0:36:56and with the police considering bringing charges,
0:36:56 > 0:37:00the full impact of the girls' actions were starting to hit home.
0:37:02 > 0:37:06All the respect that my family had for me had gone because of,
0:37:06 > 0:37:10like, there were ashamed of me and upset with me for what I'd done.
0:37:10 > 0:37:12Doing that, it just created
0:37:12 > 0:37:15a whole new image in my mum's mind of what I'm like.
0:37:16 > 0:37:18She is violent. She's angry.
0:37:18 > 0:37:19What a horrible person, which is
0:37:19 > 0:37:23probably what was going through her mind, like, how could she do this?
0:37:23 > 0:37:25So I just thought I'd let everyone down.
0:37:27 > 0:37:30Instead of charging the girls and sending them
0:37:30 > 0:37:33through the whole process and all the expense that entails,
0:37:33 > 0:37:35they were given one last chance.
0:37:38 > 0:37:39Their case was referred to
0:37:39 > 0:37:41the county council's youth support service,
0:37:41 > 0:37:44which has an incredible track record
0:37:44 > 0:37:47in stamping out anti-social behaviour for good.
0:37:47 > 0:37:50The type of crimes that we deal with
0:37:50 > 0:37:57range from shoplifting to common assaults to ABHs.
0:37:57 > 0:38:01The girls were facing going to court for ABH.
0:38:01 > 0:38:05What we as a service were offering would be something different.
0:38:07 > 0:38:11Allie started meeting the girls to discuss what they'd done and why.
0:38:11 > 0:38:14Although to some people that might sound like a soft option
0:38:14 > 0:38:18after all the harm and fear they'd caused, Allie's programme
0:38:18 > 0:38:21was about to ram home the fact they needed to change their ways.
0:38:25 > 0:38:30The girls were taken into prison to show what their lives could become.
0:38:32 > 0:38:35I was quite scared at first because obviously we had to go through
0:38:35 > 0:38:38so many different doors to actually get into the prison.
0:38:38 > 0:38:42And then once we were in there, we met the prisoners.
0:38:42 > 0:38:44It was just a bit like...
0:38:44 > 0:38:49Well, like, we should be lucky that we've got what we've got
0:38:49 > 0:38:54because they're just sitting in a cell with people they don't know.
0:38:56 > 0:38:58It made me realise, like,
0:38:58 > 0:39:03I didn't ever want to be put in a situation like that again.
0:39:05 > 0:39:09The visit was an eye-opener for the girls and ensured they'll
0:39:09 > 0:39:13never behave in such an intimidating way ever again.
0:39:13 > 0:39:15And Allie's work didn't end there.
0:39:15 > 0:39:18Because Anthony still didn't feel he could leave his own home,
0:39:18 > 0:39:21she arranged for him to meet the girls so they could thrash out
0:39:21 > 0:39:23their differences and put everything behind them.
0:39:25 > 0:39:29Meeting in a circle, not round a table cos that's quite formal.
0:39:29 > 0:39:32In the meeting, I didn't know what to expect and I didn't know
0:39:32 > 0:39:36if Anthony was going to be upset or angry with us.
0:39:37 > 0:39:40ANTHONY: 'It was very scary to think of all the things that happened
0:39:40 > 0:39:44'so recently before and then to sit down and talk to you one-to-one.
0:39:44 > 0:39:45'You get a feel for'
0:39:45 > 0:39:47what they've had to go through
0:39:47 > 0:39:50as well as they get a feel of what you've went through.
0:39:50 > 0:39:53We asked him what had happened after the incident,
0:39:53 > 0:39:56and he told us about not wanting to go out of his house.
0:39:56 > 0:39:57We sat back and listened to him
0:39:57 > 0:40:02and we were like, "How could we make someone feel like this?"
0:40:02 > 0:40:05And we felt so bad and just apologised to him
0:40:05 > 0:40:08and kept on apologising cos we feel so bad towards him.
0:40:08 > 0:40:11And to hear that was a real weight off my shoulders
0:40:11 > 0:40:14because I didn't have to feel so scared because
0:40:14 > 0:40:18if it could all be talked out, then surely the repercussions would end.
0:40:18 > 0:40:21- ALLIE:- It was like a moment of release and relief
0:40:21 > 0:40:24that had left his body and I actually
0:40:24 > 0:40:29'said, "I can see that you feel a bit better about what's happened."'
0:40:33 > 0:40:37We hurt him, we upset him, we scared him,
0:40:37 > 0:40:39we stopped him from wanting to leave his house
0:40:39 > 0:40:42so no-one should have been put through that, so he shouldn't,
0:40:42 > 0:40:45so I feel really sorry for, like, what I did to him
0:40:45 > 0:40:49and what my actions made him feel like.
0:40:49 > 0:40:51We didn't know him before so we didn't know
0:40:51 > 0:40:53what he was like, and he is actually a nice lad.
0:40:53 > 0:40:56He's understanding, and he listened to us,
0:40:56 > 0:40:59and he was smiling and gave us eye contact, which kind of
0:40:59 > 0:41:04reassured us that he is a nice person. And, obviously, we didn't
0:41:04 > 0:41:07know him before and now that we do know him,
0:41:07 > 0:41:09he is just a genuinely nice person.
0:41:09 > 0:41:13Allie has helped me get my life back because I now can go out.
0:41:13 > 0:41:17I can be sociable and no-one talks about it any more.
0:41:19 > 0:41:23Avoiding the judicial system may seem like an easy way out
0:41:23 > 0:41:26for the people who cause so much fear and intimidation.
0:41:26 > 0:41:29But the youth support service worked to change their behaviour
0:41:29 > 0:41:33and, importantly, it made a victim feel safe again.
0:41:33 > 0:41:35It also saved the huge cost of a court process
0:41:35 > 0:41:39and the potential extra expense of putting people in prison.
0:41:45 > 0:41:48Since we've filmed with our anti-social saviours,
0:41:48 > 0:41:51we've got some updates for you.
0:41:51 > 0:41:54In St Helens, the eviction date has passed
0:41:54 > 0:41:58and the problem family has failed to vacate the property.
0:41:58 > 0:42:00The landlord is hoping to get a possession order
0:42:00 > 0:42:02from the courts to have them forcibly removed,
0:42:02 > 0:42:05unless, of course, they leave of their own accord first.
0:42:05 > 0:42:08And their behaviour still leaves a lot to be desired.
0:42:08 > 0:42:11Their neighbours have since made a number of complaints.
0:42:11 > 0:42:14Meanwhile, the young man who was arrested for possession
0:42:14 > 0:42:16of cannabis was given a caution by police.
0:42:20 > 0:42:23In Surrey, life has completely changed for young Anthony.
0:42:23 > 0:42:26He's being left alone by all the people who were giving him grief
0:42:26 > 0:42:30and says he's now got his old life back.
0:42:31 > 0:42:33In Sussex, the local police
0:42:33 > 0:42:37continue to patrol the area around Shoreham Fort and it's working.
0:42:37 > 0:42:41There have been no further incidents of damage or desecration.
0:42:43 > 0:42:45And in Gloucester, Sergeant Liz
0:42:45 > 0:42:47and the rest of her team are out patrolling the city centre,
0:42:47 > 0:42:49keeping the streets safe for all
0:42:49 > 0:42:53and removing anyone likely to cause public disorder.
0:42:53 > 0:42:56And Liz does it all with her admirable sense of humour.
0:42:56 > 0:42:58Good on you, Liz!
0:42:58 > 0:43:01That's your lot for today, thanks for watching.
0:43:15 > 0:43:18Subtitles by Red Bee Media Ltd.