0:00:02 > 0:00:05Our lives are blighted by anti-social behaviour,
0:00:05 > 0:00:07whether it's nuisance neighbours...
0:00:07 > 0:00:09Will you let us in, please?
0:00:09 > 0:00:10..graffiti on the streets
0:00:10 > 0:00:13or too much booze.
0:00:13 > 0:00:15You need to make your way away from here now.
0:00:15 > 0:00:17This is the story of the police officers...
0:00:17 > 0:00:19It's the police. Are you in here?
0:00:19 > 0:00:21You've been drinking a bit today, haven't you?
0:00:21 > 0:00:23..council wardens...
0:00:23 > 0:00:27This is anti-social behaviour, because it affects everybody.
0:00:27 > 0:00:31..and local volunteers whose job it is to keep it off our streets.
0:00:31 > 0:00:33Let's go do some good.
0:00:33 > 0:00:35Welcome to Street Patrol UK.
0:00:37 > 0:00:42Today, the bouncers of Northampton who use body cameras
0:00:42 > 0:00:46to record extraordinary incidents of anti-social behaviour...
0:00:46 > 0:00:48SHOUTING
0:00:48 > 0:00:51You were asked three times to leave, and you refused to leave.
0:00:51 > 0:00:54If we get any trouble tonight, most of it will be on the door.
0:00:54 > 0:00:57We do have quite a strict door policy here. We do refuse a lot of people.
0:00:58 > 0:01:00..we dive into the depths of the Solent
0:01:00 > 0:01:04to discover how inventive thieves have been stripping metal
0:01:04 > 0:01:06from a historic submarine wreck...
0:01:06 > 0:01:08Some sort of crowbarring to get it off
0:01:08 > 0:01:11and then the use of a lifting bag, so an air bag,
0:01:11 > 0:01:15using buoyancy to get that heavy weight to the surface.
0:01:15 > 0:01:16..and Patricia the eco warrior,
0:01:16 > 0:01:20who's saving our planet - and Enfield - from fly-tipping.
0:01:23 > 0:01:27I don't mind going through the bags. Don't have a problem with it at all.
0:01:43 > 0:01:46If you're about to head out to a busy pub or a club,
0:01:46 > 0:01:50you'll know how much they depend on the services of a doorman,
0:01:50 > 0:01:52what we used to call in my day a bouncer.
0:01:52 > 0:01:53Isn't that right, Dimitri?
0:01:53 > 0:01:57- Yes, Dom.- Their job is to keep an eye out for trouble,
0:01:57 > 0:01:59to make sure that we all have a good time.
0:01:59 > 0:02:01But sometimes, the job of a bouncer,
0:02:01 > 0:02:03oops, sorry, doorman...
0:02:03 > 0:02:05can be a precarious job in itself.
0:02:06 > 0:02:10Northampton on a Saturday night is full to the brim -
0:02:10 > 0:02:13people out for a good time, drinking and dancing.
0:02:15 > 0:02:18And the town's party venues, like the Boston Clipper,
0:02:18 > 0:02:21often have more people looking to get through the doors
0:02:21 > 0:02:24than they can cope with comfortably or safely.
0:02:24 > 0:02:29So policing the crowds looking to gain entry can be a tough job.
0:02:29 > 0:02:32It takes a special kind of person to deal with all the aggro...
0:02:33 > 0:02:35Hiya.
0:02:35 > 0:02:38..like Katie Perry, door supervisor supreme.
0:02:38 > 0:02:41I'll just pop that by your foot. Thank you.
0:02:41 > 0:02:43I've worked on the doors for about three years now,
0:02:43 > 0:02:45this being my third year.
0:02:45 > 0:02:47I think I'll probably be doing it for a few more as well.
0:02:47 > 0:02:49I do quite enjoy it.
0:02:49 > 0:02:51- Hiya.- How are you?- Not bad. You?
0:02:51 > 0:02:54'I think my dad's quite proud of me doing it, actually.'
0:02:54 > 0:02:56I've seen him out quite a few times,
0:02:56 > 0:02:58and he likes to tell all his friends about it,
0:02:58 > 0:03:00which I do find a bit strange,
0:03:00 > 0:03:02but there's not a lot of female door supervisors in town,
0:03:02 > 0:03:05so it's quite an unusual thing to come across.
0:03:05 > 0:03:08Just wait there for me, please. Cheers.
0:03:08 > 0:03:11The Boston Clipper has capacity for nearly 300 people,
0:03:11 > 0:03:13but on a Friday and Saturday night
0:03:13 > 0:03:16they often have well over that number trying to get in.
0:03:16 > 0:03:19Cheers. Have a good night.
0:03:19 > 0:03:22Katie and the other door staff have to turn people away,
0:03:22 > 0:03:23which can turn ugly.
0:03:24 > 0:03:27If we get any trouble tonight, most of it will be on the door.
0:03:27 > 0:03:30We do have quite a strict door policy here. We do refuse a lot of people
0:03:30 > 0:03:35on the basis of their behaviour or being over-intoxicated.
0:03:35 > 0:03:38- It's a definite no, I'm afraid.- No?- No.
0:03:38 > 0:03:40Ensuring the safety of the customers and the staff
0:03:40 > 0:03:42are Katie's main priorities.
0:03:42 > 0:03:44Can I see some IDs, please?
0:03:44 > 0:03:46But reducing overcrowding
0:03:46 > 0:03:49and conducting searches on the door for drugs and weapons
0:03:49 > 0:03:51are also part of their duties.
0:03:51 > 0:03:54OK, can you put your arms out, please? Thank you very much.
0:03:54 > 0:03:58We do a lot of bag searches as well, drug searches on the door.
0:03:58 > 0:04:01That's great. Cheers, mate. Thank you very much for your co-operation.
0:04:01 > 0:04:04- Cheers, guys.- That's lovely. Thank you very much. Have a good night.
0:04:04 > 0:04:08But not everybody is going to be as good-natured as this guy.
0:04:08 > 0:04:11Don't put your hand up at me. Don't put your hand up at me.
0:04:11 > 0:04:14- Calm yourself down. - Don't- BLEEP- touch me.
0:04:14 > 0:04:17- You are not allowed to touch me! - Don't put your hand up at me.
0:04:17 > 0:04:18- Get off me!- Move away.
0:04:20 > 0:04:22To help them deal with anti-social people,
0:04:22 > 0:04:26the door staff of the Boston Clipper are now using bodycams,
0:04:26 > 0:04:29a system adopted by many pubs and clubs in Northampton
0:04:29 > 0:04:32as well as police forces around the country.
0:04:32 > 0:04:35Recently, we've started implementing the bodycams.
0:04:35 > 0:04:36It's pretty easy to use.
0:04:36 > 0:04:39You can literally just swipe it down, as easy as that.
0:04:39 > 0:04:42Introduced by an organisation called Pubwatch,
0:04:42 > 0:04:47the bodycam helps protect the door staff both by acting as a deterrent
0:04:47 > 0:04:50and in gathering evidence if an offence is committed.
0:04:50 > 0:04:54They've helped a lot of door staff out with court cases and things,
0:04:54 > 0:04:56just to prove our side of events,
0:04:56 > 0:04:58just to prove that what we've said is true.
0:04:58 > 0:05:02Yeah, I think they're a brilliant device to use.
0:05:02 > 0:05:05You want to get your finger out of my face?!
0:05:05 > 0:05:07Get your finger out of my face.
0:05:07 > 0:05:09You are in trouble, mate.
0:05:09 > 0:05:13As well as being armed with a bodycam and a two-way radio,
0:05:13 > 0:05:16the door staff have recently gained another useful tool.
0:05:16 > 0:05:18We've also got a breathalyser,
0:05:18 > 0:05:20which we just implemented the last two weeks now, I think.
0:05:20 > 0:05:23A lot of people we refuse because they have had too much to drink.
0:05:23 > 0:05:25I mean, it's not even one o'clock yet,
0:05:25 > 0:05:30but we're having to refuse probably one in every six people maybe
0:05:30 > 0:05:31for having too much to drink.
0:05:31 > 0:05:34People having a skinful before they arrive,
0:05:34 > 0:05:39a practice known as preloading, can cause extra trouble...
0:05:39 > 0:05:41What, do you want me to blow in that little tube?
0:05:41 > 0:05:44The door staff can set the alcohol limit,
0:05:44 > 0:05:46meaning that those who've had too many before pitching up
0:05:46 > 0:05:48can be tested and turned away.
0:05:48 > 0:05:50Let's see what you've come up with.
0:05:50 > 0:05:53- 78.- Yeah! 78!
0:05:53 > 0:05:54That's not good.
0:05:54 > 0:05:57Ain't it? I ain't driving, though.
0:05:57 > 0:05:59It's not about that.
0:05:59 > 0:06:0235 is the drink-drive limit. We double that to 70.
0:06:02 > 0:06:06If you blow over 70, we don't feel you're in a fit state to come in.
0:06:06 > 0:06:09Unfortunately, you've blown over, so you can't come in tonight.
0:06:09 > 0:06:11You're joking?
0:06:11 > 0:06:13As the breathalyser is so new to clubs,
0:06:13 > 0:06:17some of the partygoers are going to take a while to get used to it.
0:06:17 > 0:06:18Do you want to keep that as a souvenir?
0:06:18 > 0:06:20- That's it.- So I can't come in? - Not tonight.
0:06:20 > 0:06:23If you go and sober up, have something to eat, maybe a coffee,
0:06:23 > 0:06:26and then come back, we'll have a look at you and go from there.
0:06:26 > 0:06:31- What?- But right now, you can't come into the venue.
0:06:31 > 0:06:34If you want to go and get some food and come back in half an hour...
0:06:34 > 0:06:35Well, he's none too happy,
0:06:35 > 0:06:38but already the breathalyser is cutting down
0:06:38 > 0:06:40the amount of alcohol-fuelled arguments
0:06:40 > 0:06:43that Katie and the door staff have to deal with.
0:06:43 > 0:06:45You've gone over it by four.
0:06:45 > 0:06:47I will absolutely promise you I will be cool.
0:06:47 > 0:06:49We've found it really good,
0:06:49 > 0:06:52because it gives us a physical measure of how much they've drunk.
0:06:52 > 0:06:54They can read it plain in black and white for themselves.
0:06:54 > 0:06:56SHOUTING
0:06:57 > 0:06:58The pubs now are closing,
0:06:58 > 0:07:02so this is when we normally see an increase in people coming in.
0:07:02 > 0:07:04With the pubs' last orders,
0:07:04 > 0:07:07there's only one venue that's open till five in the morning...
0:07:07 > 0:07:09the Boston Clipper.
0:07:09 > 0:07:12And as the numbers go up, so does the chance of trouble.
0:07:14 > 0:07:16People become more confident when they've had more to drink.
0:07:16 > 0:07:19Some people can be quite placid and very friendly and happy.
0:07:19 > 0:07:22Other people can become quite aggressive, though.
0:07:22 > 0:07:24Not allowed in. Apparently you've had too much to drink.
0:07:24 > 0:07:27- He's had three Desperados, mate. This is a- BLEEP- joke.
0:07:27 > 0:07:29I don't like your attitude, mate.
0:07:29 > 0:07:32I'm going to be attituding. He's had three Desperados.
0:07:32 > 0:07:34You've abused my rights.
0:07:36 > 0:07:39You normally get a feel whether you're going to need a camera or not.
0:07:39 > 0:07:43It's always best to switch it on even if you think nothing'll happen.
0:07:43 > 0:07:45It's better to have it than not.
0:07:45 > 0:07:50In that situation, I can tell. People don't like being told what to do.
0:07:50 > 0:07:52I was going to refuse him entry
0:07:52 > 0:07:54and I knew he'd have something to say about it.
0:07:54 > 0:07:57The breathalyser and the bodycam are great deterrents,
0:07:57 > 0:08:01but there are always some chancers who think they can buck the system.
0:08:05 > 0:08:07The door team have just been alerted
0:08:07 > 0:08:10to some likely lads who have sneaked in around the back.
0:08:11 > 0:08:15- Have you got bands? - My friend let me...
0:08:15 > 0:08:17Yeah. That'll be that way, then, mate.
0:08:27 > 0:08:28BLEEPING
0:08:28 > 0:08:31And some people just won't take no for an answer.
0:08:31 > 0:08:36- You won't be coming in. End of. End of.- There's no...- Goodnight.
0:08:37 > 0:08:40- There's no reason...- Goodnight. - You know?- Goodnight.
0:08:40 > 0:08:43You'll get people that'll just come back through the night hours on end.
0:08:43 > 0:08:45You'll have them three, four, five times.
0:08:45 > 0:08:47Or they'll just stand there for the whole night
0:08:47 > 0:08:50until you've finished your shift, just arguing.
0:08:50 > 0:08:53- Goodnight.- You know?- Goodnight.
0:08:53 > 0:08:56It gets kind of frustrating, banging your head against a brick wall.
0:08:56 > 0:08:58You end up repeating yourself.
0:08:58 > 0:09:01There's only so many times you can tell someone, isn't there?
0:09:01 > 0:09:03'Yeah, you kind of get used to it a little bit.'
0:09:03 > 0:09:06But that doesn't mean to say it's not frustrating.
0:09:10 > 0:09:12The sun is already creeping into the sky,
0:09:12 > 0:09:15but there's no rest yet for the door staff.
0:09:16 > 0:09:19It's four o'clock now, so we've shut the front door,
0:09:19 > 0:09:20not going to let anyone else in.
0:09:20 > 0:09:23Hopefully, we should get everyone else out by about five o'clock.
0:09:23 > 0:09:27The sun's coming up, the birds are tweeting. I'm ready to go home.
0:09:27 > 0:09:30Drinking-up time has come quicker than one customer would like.
0:09:30 > 0:09:33Alcohol has made him abusive.
0:09:33 > 0:09:37OK, but I'm waiting for my parents. They're coming in a minute.
0:09:37 > 0:09:41'The young lad started talking to me like I was a piece of dirt.'
0:09:41 > 0:09:44As I walked off, he started throwing obscenities at me,
0:09:44 > 0:09:46calling me names you wouldn't say in front of your mother.
0:09:46 > 0:09:48SHOUTING AND BLEEPING
0:09:49 > 0:09:52But this lad's mother doesn't seem to mind the language.
0:09:52 > 0:09:55- Just go away.- No. Don't even hit me. I don't need permission.
0:09:55 > 0:09:59- Just go away, then.- BLEEP- you. Don't need permission.
0:09:59 > 0:10:03- BLEEPING - So we sort of had to escort him out.
0:10:03 > 0:10:06He resisted and then it escalated into the situation
0:10:06 > 0:10:10of the whole family deciding to get involved.
0:10:10 > 0:10:12SHOUTING AND BLEEPING
0:10:12 > 0:10:16Why weren't he shown an amber, then? Why weren't he shown an amber?
0:10:16 > 0:10:17Please keep away from the door.
0:10:17 > 0:10:19BLEEPING
0:10:20 > 0:10:22- Go over there. For- BLEEP- sake! - SHOUTING
0:10:22 > 0:10:25- Go over there.- Find out his number.
0:10:25 > 0:10:27- I'm going to- BLEEP- lamp him in his face.
0:10:27 > 0:10:29- Go over there.- I swear to God.
0:10:29 > 0:10:30Thanks, goodnight...
0:10:31 > 0:10:34As this situation seems to be dying down,
0:10:34 > 0:10:38just over the road things are escalating between some lads.
0:10:39 > 0:10:42And Katie's not afraid to break it up.
0:10:42 > 0:10:44Oi! Lads!
0:10:45 > 0:10:48You all right? Are you all right?
0:10:48 > 0:10:49Stay there.
0:10:49 > 0:10:51You all right there, yeah?
0:10:53 > 0:10:56Why does there need to be violence in Northampton at all?
0:10:56 > 0:10:59There's no need to be violent in Northampton at all.
0:10:59 > 0:11:01I dunno, they had a bit of an argument,
0:11:01 > 0:11:03there were comments exchanged,
0:11:03 > 0:11:06and then I saw one of them just hit the other one.
0:11:06 > 0:11:08I don't really know the full story,
0:11:08 > 0:11:10but we've gone over there to make sure everyone's OK.
0:11:10 > 0:11:12One of them did have a few good hits to the head,
0:11:12 > 0:11:14so we had to make sure he was OK.
0:11:15 > 0:11:17Morning, guys!
0:11:17 > 0:11:20Let's go home! Whoo-hoo!
0:11:20 > 0:11:23We see it throughout the night. It's not just a morning thing.
0:11:23 > 0:11:25We've seen so many incidents happen
0:11:25 > 0:11:28that you're never really surprised any more.
0:11:28 > 0:11:29Only another 12 hours to go
0:11:29 > 0:11:33before Katie and the team are back once more, minding the doors
0:11:33 > 0:11:37and keeping the peace on the streets and dance floors of Northampton.
0:11:45 > 0:11:49Later, we follow the team searching an underground car park
0:11:49 > 0:11:52for evidence of anti-social and criminal behaviour.
0:11:53 > 0:11:57Local residents have been stating that people in balaclavas
0:11:57 > 0:12:01have actually been gaining access into the underground car park,
0:12:01 > 0:12:03setting fires, which has been causing a few problems.
0:12:07 > 0:12:09We are a nation of animal lovers,
0:12:09 > 0:12:11and there are nine million dogs in the UK to prove that.
0:12:11 > 0:12:14But when owners don't look after their dogs,
0:12:14 > 0:12:16that's when the wardens step in,
0:12:16 > 0:12:19and in our next story, we meet a man who's dedicated
0:12:19 > 0:12:21to making good owners of us all.
0:12:21 > 0:12:25Chester, you've got really sharp teeth! Chew your bone, not my shirt.
0:12:26 > 0:12:28Allen East used to be a traffic warden,
0:12:28 > 0:12:30but after retiring six years ago,
0:12:30 > 0:12:34he replaced parking with pooches as a dog warden.
0:12:35 > 0:12:41No, you can't get out! You stay in. Good boy. Hello.
0:12:41 > 0:12:44'I'm one of them people who can't just sit around and do nothing.'
0:12:44 > 0:12:47I looked around after about a week or two of retirement
0:12:47 > 0:12:52and decided that I needed to do some work, and I do enjoy doing the job.
0:12:52 > 0:12:56Good afternoon, dog wardens. Allen speaking.
0:12:56 > 0:12:59He keeps an eye on dogs all over Tendring, in north-east Essex.
0:12:59 > 0:13:04- Morning.- Morning!- Lovely morning. Bit breezy, innit?
0:13:04 > 0:13:07His vast patch covers 60 kilometres of coastline
0:13:07 > 0:13:10and several popular seaside resorts,
0:13:10 > 0:13:13a picturesque area he'd like to keep that way.
0:13:13 > 0:13:16The beaches themselves are lovely beaches.
0:13:16 > 0:13:18They just need a little bit of...
0:13:18 > 0:13:21a little bit more consideration from dog owners
0:13:21 > 0:13:26that are letting their dogs defecate and not cleaning up after them.
0:13:28 > 0:13:30Despite 1,000 dog waste bins in the area,
0:13:30 > 0:13:33there are still owners who don't pick up after their pooches,
0:13:33 > 0:13:37and that's when Allen puts his ticketing skills to good use.
0:13:39 > 0:13:43If I was to find people like that, they would be fined for it.
0:13:43 > 0:13:47They deserve to be fined, because it's so unnecessary.
0:13:47 > 0:13:50It's just absolutely terrible.
0:13:52 > 0:13:54Allen's prepared to turn detective
0:13:54 > 0:13:57in a bid to catch the fouling culprits.
0:13:58 > 0:14:01And he's got one in his sights.
0:14:02 > 0:14:05The chap that's walking down the road with his dog,
0:14:05 > 0:14:09and, obviously, although he's got the dog on the lead,
0:14:09 > 0:14:12the dog's walking in and out of people's gardens,
0:14:12 > 0:14:16and I'm just observing to see...
0:14:16 > 0:14:19where he's going and what he's actually doing.
0:14:19 > 0:14:23If he catches the owner red-handed, he'll get a £50 fine on the spot.
0:14:26 > 0:14:29Just sometimes you get that feeling.
0:14:32 > 0:14:37The old boy went into this house, so it may have been nothing.
0:14:38 > 0:14:40But at least I keep an eye open,
0:14:40 > 0:14:44and I know if I get another report from there...
0:14:44 > 0:14:47It's the only way we're going to actually do something about it.
0:14:52 > 0:14:55But Allen doesn't just deal with fouling.
0:14:56 > 0:14:59Each year, more than 100,000 dogs go astray,
0:14:59 > 0:15:05at a cost of £57 million to the taxpayer and welfare charities.
0:15:05 > 0:15:08And each month Allen takes in a few of Tendring's lost dogs.
0:15:08 > 0:15:12So he's keen to make sure that dogs are microchipped,
0:15:12 > 0:15:16a simple but effective method of identifying lost dogs
0:15:16 > 0:15:19and reuniting them with their owners.
0:15:19 > 0:15:21- Got your dog chipped? - No. We're going to get him chipped.
0:15:21 > 0:15:24Right. If I give you a card, all right...?
0:15:24 > 0:15:27If you give me a shout, I'll get your dog done for you, all right?
0:15:27 > 0:15:29It won't cost anything.
0:15:29 > 0:15:34Microchipping will be compulsory for all dogs by April 2016,
0:15:34 > 0:15:36but Allen is already ahead of the game.
0:15:38 > 0:15:40But give me a ring and I'll come round your house.
0:15:40 > 0:15:43- How much does it cost, anyway? - Nothing. All right?
0:15:43 > 0:15:45Thanks very much for your time.
0:15:45 > 0:15:47OK, thank you.
0:15:47 > 0:15:49One of the important uses of microchipping
0:15:49 > 0:15:51is to identify aggressive dogs.
0:15:54 > 0:15:59The amount of people that have been attacked by dogs is increasing.
0:16:01 > 0:16:07We're getting the Staffie-type dogs, we're getting the pit-type dogs.
0:16:08 > 0:16:12Now, if a dog attacks a person, it's a criminal offence
0:16:12 > 0:16:17and the police have to be involved with it.
0:16:17 > 0:16:19And if the dog's microchipped,
0:16:19 > 0:16:23at least we stand a good chance of finding out who owns the dog
0:16:23 > 0:16:28and they can be held accountable for that dog's actions.
0:16:28 > 0:16:31Today, Allen is on a microchipping mission.
0:16:33 > 0:16:35- You all right?- Yeah.- Ah, is this the one that's going to be chipped?
0:16:35 > 0:16:38- Yeah.- What I'm going to do is get you to hold him
0:16:38 > 0:16:42and then what you do is turn his face towards your shoulder
0:16:42 > 0:16:44- so if he bites he bites you and not me!- Yeah.
0:16:44 > 0:16:46ALLEN LAUGHS
0:16:46 > 0:16:48That's lovely. Thank you very much.
0:16:48 > 0:16:52It happens in seconds. Takes more time to do the paperwork.
0:16:52 > 0:16:56- There's a good boy. OK. Ready?- Go.
0:16:58 > 0:17:01- There's a good boy, Come on.- Good boy.
0:17:01 > 0:17:03What are you doing, eh?
0:17:03 > 0:17:05Just a bit of safety, really.
0:17:06 > 0:17:09If they do run off...
0:17:09 > 0:17:11we can get them back.
0:17:11 > 0:17:13What are you doing?
0:17:17 > 0:17:19When dogs do get lost,
0:17:19 > 0:17:22Allen takes them in and makes every effort to find the owners.
0:17:22 > 0:17:25Come on. What are you up to, eh? Where have you been?
0:17:25 > 0:17:28But it's a costly business which could be prevented.
0:17:29 > 0:17:35The people that own this dog that I'm now going to return,
0:17:35 > 0:17:39they think we just pick a dog up, it's put somewhere for a little while
0:17:39 > 0:17:42and then they get their dog back.
0:17:42 > 0:17:46They don't realise, you know, the amount of things that go on,
0:17:46 > 0:17:50like the cleaning of the kennel, like getting it ready.
0:17:50 > 0:17:53You know, they don't stop and think about anything like that.
0:17:54 > 0:17:56Yeah, I know, I can hear you.
0:17:58 > 0:18:01Luckily, Allen's found this dog's owner.
0:18:01 > 0:18:04- Hiya, mate.- All right? - You lost a little dog?
0:18:04 > 0:18:06- Hiya. I'm Allen. Nice to meet you.- I'm Dan.
0:18:06 > 0:18:08Hi. All right, Dan?
0:18:08 > 0:18:11- Lovely little dog.- It is beautiful. - Who's this?
0:18:16 > 0:18:20Got out the caravan and jumped over the fence and escaped.
0:18:20 > 0:18:23He does it quite often. He's learning to jump very high now,
0:18:23 > 0:18:27and unfortunately, he's jumped too high and run out of the caravan.
0:18:27 > 0:18:31But the owner won't get off lightly for losing his dog.
0:18:31 > 0:18:34- Obviously, I've got to charge you your money.- Yeah, course, yeah.
0:18:34 > 0:18:36It's £60.
0:18:36 > 0:18:39I think he will learn a very good lesson,
0:18:39 > 0:18:41to make sure that his dog's got a disc on it
0:18:41 > 0:18:43with at least their name and phone number on it,
0:18:43 > 0:18:45so if he does get out again
0:18:45 > 0:18:48the chances are that he will get it back
0:18:48 > 0:18:50and we wouldn't even be involved with it.
0:18:50 > 0:18:53'Glad the dog's now back with its owner.
0:18:53 > 0:18:55'A happy ending to the story.'
0:18:55 > 0:18:59It's thanks to people like Allen that the dogs of Tendring stay safe
0:18:59 > 0:19:03and owners learn to take their responsibilities seriously.
0:19:07 > 0:19:10Later, we meet council eco-warrior Patricia,
0:19:10 > 0:19:13who's on a mission to rid the streets of Enfield
0:19:13 > 0:19:16from rubbish and fly-tipping.
0:19:16 > 0:19:18This is what I like to see.
0:19:18 > 0:19:21Beautiful flowers and the birds twittering.
0:19:21 > 0:19:26Clean air, clean footpaths and roads.
0:19:29 > 0:19:32'I've been out on a street patrol of my own to find out
0:19:32 > 0:19:35'what bothers you about Britain today.'
0:19:35 > 0:19:39What do you witness that annoys you about public behaviour?
0:19:39 > 0:19:44I don't think there's enough for the teenagers to do in the area,
0:19:44 > 0:19:46and they do tend to congregate a lot round where I live.
0:19:46 > 0:19:49When you see them congregate, does that worry you?
0:19:49 > 0:19:51Yes, it does. Even when you pop to the shops
0:19:51 > 0:19:53and there's crowds of them gathering around,
0:19:53 > 0:19:55it does make you feel quite intimidated.
0:19:55 > 0:19:57What else concerns you a lot?
0:19:57 > 0:19:59Definitely employment, I would say, for younger people.
0:19:59 > 0:20:01That's a concern of mine.
0:20:01 > 0:20:03You think that's an answer to some anti-social behaviour?
0:20:03 > 0:20:05I do, definitely.
0:20:05 > 0:20:08Is there anything that you see that you'd class as unhealthy or dirty?
0:20:08 > 0:20:10Waste disposal. People don't care.
0:20:10 > 0:20:13A lot of people, they chuck it out the front door.
0:20:13 > 0:20:17It's not nice to walk through nappies and empty, broken bottles and cans,
0:20:17 > 0:20:19and I think that's disgraceful.
0:20:19 > 0:20:22- Thank you for your time. - Great to meet you.- Take care.
0:20:22 > 0:20:25Tell me about anything you've witnessed that's anti-social.
0:20:25 > 0:20:29- During the day, it's all right. - Yep.- But at night...
0:20:29 > 0:20:32What? What happens?
0:20:32 > 0:20:35Fights, drugs. There's a lot of that going on round here.
0:20:35 > 0:20:39- How often?- Thursdays, Fridays and Saturdays.
0:20:39 > 0:20:43- OK, leading up to the weekend.- Yeah. - And how does that make you feel?
0:20:43 > 0:20:48It does make you feel as if you're not safe to walk the streets.
0:20:48 > 0:20:50What else have you witnessed?
0:20:50 > 0:20:52There is a bus stop and there was loads...
0:20:52 > 0:20:55I'm going, now, six o'clock in the morning.
0:20:55 > 0:20:59All these drunks just slobbered all over the floor, drinking.
0:20:59 > 0:21:01There's people waiting to catch a bus
0:21:01 > 0:21:05and they've got their little children with them,
0:21:05 > 0:21:08and they've got to walk out into the road to go round.
0:21:08 > 0:21:13But on Sunday, the council came down and removed the bus stop.
0:21:13 > 0:21:14They've moved a bus stop
0:21:14 > 0:21:17because drunk people were sleeping in it and hanging around in it?
0:21:17 > 0:21:20- Yep.- Marylyn, thank you ever so much for your time.
0:21:20 > 0:21:23- You've got a lovely smile. - Oh, thank you!
0:21:27 > 0:21:30Millions of people live on estates all over the country,
0:21:30 > 0:21:33and most of the time they're good places to live.
0:21:33 > 0:21:35But sometimes, a small element
0:21:35 > 0:21:37of anti-social or even criminal behaviour
0:21:37 > 0:21:39can drag an estate down
0:21:39 > 0:21:42and threaten the place for all the other residents.
0:21:42 > 0:21:43And when that happens,
0:21:43 > 0:21:47it's time for the police, the council or the housing association
0:21:47 > 0:21:48to get involved.
0:21:52 > 0:21:54The Samuda housing estate in east London
0:21:54 > 0:21:57spreads over 11 acres of land.
0:21:57 > 0:21:58With more than 500 homes,
0:21:58 > 0:22:02there are around 1,500 people living there.
0:22:02 > 0:22:05The majority of those people are law-abiding citizens,
0:22:05 > 0:22:08but the activities of a small number of yobs
0:22:08 > 0:22:10can make things unpleasant for others.
0:22:11 > 0:22:13For local cop Matthew Purcell,
0:22:13 > 0:22:16the layout of this estate can make it easier
0:22:16 > 0:22:18for people who are up to no good.
0:22:18 > 0:22:21The Samuda estate is very much like a maze.
0:22:21 > 0:22:23You go in one door thinking you're in one block,
0:22:23 > 0:22:26you literally go up a flight of stairs, across a landing
0:22:26 > 0:22:29and you're in a completely different section of the estate,
0:22:29 > 0:22:32and that's what's causing us a few problems.
0:22:32 > 0:22:36And there's one key hot spot that's bothering the residents.
0:22:36 > 0:22:41There's an underground car park. It's currently a disused car park.
0:22:41 > 0:22:43People can come in and potentially use drugs,
0:22:43 > 0:22:45potentially have weapons there.
0:22:45 > 0:22:48Graham Littlewood and Kiera Curran
0:22:48 > 0:22:51are part of the anti-social behaviour team at One Housing,
0:22:51 > 0:22:54which runs the Samuda estate.
0:22:54 > 0:22:56They're joining forces with the police on an operation
0:22:56 > 0:22:58to search the disused car park
0:22:58 > 0:23:01and find out exactly what's been going on there.
0:23:01 > 0:23:04The local residents have been stating that
0:23:04 > 0:23:07people in balaclavas have actually been gaining access
0:23:07 > 0:23:10into the underground car park, setting fires,
0:23:10 > 0:23:12which has been causing a few problems.
0:23:12 > 0:23:14They're also saying they've been doing drugs.
0:23:19 > 0:23:22What we're going to go and do is a weapons sweep.
0:23:22 > 0:23:24We've got a sniffer dog team coming,
0:23:24 > 0:23:26and they're going to sweep the area for drugs
0:23:26 > 0:23:29and help us look to see what's down there
0:23:29 > 0:23:32and see what we can take away from there.
0:23:32 > 0:23:35The visible presence of police and housing officers on the estate today
0:23:35 > 0:23:40will signal to residents that their concerns are being listened to.
0:23:40 > 0:23:42We have a duty of care towards our residents
0:23:42 > 0:23:46to ensure that we keep the areas and estates they live in clean and safe,
0:23:46 > 0:23:49and due to the fact that there's drugs and knives involved
0:23:49 > 0:23:52and it involves quite a lot of criminal behaviour,
0:23:52 > 0:23:54we work in partnership with the local police.
0:23:54 > 0:23:58And there's one vital member of the team on hand today -
0:23:58 > 0:24:01four-year-old English springer spaniel sniffer dog Trevor.
0:24:01 > 0:24:03With his attuned sense of smell,
0:24:03 > 0:24:06Trevor can detect cash, firearms and drugs,
0:24:06 > 0:24:09and it doesn't take him long to get a result.
0:24:09 > 0:24:11The dogs are worth their weight in gold.
0:24:11 > 0:24:14They are the most efficient way of searching these underground areas,
0:24:14 > 0:24:16especially in the dark.
0:24:16 > 0:24:17You can see from the sheer scale of this.
0:24:17 > 0:24:19We have offshoots to the side,
0:24:19 > 0:24:23little anterooms, stairwells and lift shafts.
0:24:23 > 0:24:24This place is absolutely huge.
0:24:24 > 0:24:27There's no way we'd be able to search this efficiently and effectively
0:24:27 > 0:24:31without the use of our dogs. Fantastic resource.
0:24:31 > 0:24:35And it doesn't take long for Trevor to find signs of drug use.
0:24:35 > 0:24:37What's he looking at?
0:24:37 > 0:24:39Oh, yeah, spliff. Good boy.
0:24:41 > 0:24:45We're finding the remnants of cannabis cigarettes all down here.
0:24:45 > 0:24:48The dog is indicating quite positively to some of these here.
0:24:48 > 0:24:52- And here is a smoking den. - Oh, we have a smoking den!
0:24:52 > 0:24:54The dog is indicating all over the place.
0:24:57 > 0:24:59Good boy!
0:24:59 > 0:25:02And we're finding lots and lots of drug paraphernalia.
0:25:02 > 0:25:05This area is being used for quite a fair bit more than we anticipated.
0:25:07 > 0:25:10Trevor quickly sniffs out other scary-looking items
0:25:10 > 0:25:13that strongly suggest criminal activity.
0:25:13 > 0:25:15Yeah, knives again.
0:25:17 > 0:25:21It's a toy gun, but they can be used as imitation,
0:25:21 > 0:25:24a quick hands-up to people who don't know what they are,
0:25:24 > 0:25:27so we'll take it away and have it destroyed.
0:25:27 > 0:25:29It is actually imperative that we do these sweeps
0:25:29 > 0:25:31with the dogs and our other resources.
0:25:31 > 0:25:34The element of criminality in these areas, unless we check them,
0:25:34 > 0:25:37is going to get out of control.
0:25:37 > 0:25:41As soon as Trevor's done his work, Graham's keen to start the clean-up.
0:25:43 > 0:25:45Once the police have finished searching here,
0:25:45 > 0:25:48we'll get our estate services team to clear all this out.
0:25:48 > 0:25:52We wanted firstly to get the police in here
0:25:52 > 0:25:54so they could find any evidence,
0:25:54 > 0:25:57so that that may help them catch
0:25:57 > 0:26:00anyone who's coming round here and doing it.
0:26:00 > 0:26:02Once that's done, the One Housing team
0:26:02 > 0:26:05is hoping that the car park can be sealed,
0:26:05 > 0:26:08locking out the drug dealers and their pals for ever.
0:26:08 > 0:26:11The solution here is basically the only way
0:26:11 > 0:26:15that we can ultimately prevent anyone from accessing these areas.
0:26:15 > 0:26:18We would have to look to brick every single access point up.
0:26:18 > 0:26:21But for now, Kiera's pleased with the results of the sweep.
0:26:21 > 0:26:24It sends out a clear message, I think, to our residents
0:26:24 > 0:26:26that they can visibly see the police,
0:26:26 > 0:26:28they can see ourselves
0:26:28 > 0:26:32actively taking a role in ensuring their safety.
0:26:32 > 0:26:36And everyone's agreed on who the hero is. Clever Trevor.
0:26:36 > 0:26:39Today's been a fantastic success.
0:26:39 > 0:26:41Thanks to Trevor. He's the star of the show.
0:26:41 > 0:26:43He's been absolutely brilliant.
0:26:43 > 0:26:45He's gone through there and he's found important stuff
0:26:45 > 0:26:47that we don't want on our estates, that no-one wants,
0:26:47 > 0:26:50and our estate is a safer place because of Trevor here.
0:26:50 > 0:26:53He's absolutely brilliant. Couldn't have done it without him.
0:26:54 > 0:26:55Good work!
0:27:01 > 0:27:05Anti-social behaviour is all about a lack of human decency
0:27:05 > 0:27:07and disrespecting those people who live around you.
0:27:07 > 0:27:11And if your way of life makes other people's a misery,
0:27:11 > 0:27:14that's about as anti-social as it gets.
0:27:14 > 0:27:16We're on the front line with the highly skilled teams
0:27:16 > 0:27:20of council workers, police officers and volunteers
0:27:20 > 0:27:23who are committed to keeping our streets safe and clean
0:27:23 > 0:27:26and taking on our anti-social battles on a daily basis
0:27:26 > 0:27:29to make sure that our lives are not blighted
0:27:29 > 0:27:31by other people's bad behaviour.
0:27:31 > 0:27:34This is Street Patrol UK.
0:27:37 > 0:27:38Is this your first one?
0:27:38 > 0:27:40- Yep.- And how old's Katie? - Katie's two now.
0:27:40 > 0:27:42'I've been out on a street patrol of my own
0:27:42 > 0:27:45'to find out what bothers you about Britain today.'
0:27:45 > 0:27:46And that box down there,
0:27:46 > 0:27:49which obviously had a burger or chicken in it at some point,
0:27:49 > 0:27:53- got tangled up in this little trolley.- Yep.- Does that annoy you?
0:27:53 > 0:27:57Yeah, but to be fair, there's not many bins around here.
0:27:57 > 0:27:59But there's a lot of litter.
0:27:59 > 0:28:00Tell me what else you see
0:28:00 > 0:28:04when you're out there being a proud dad that winds you up.
0:28:04 > 0:28:08What does annoy me sometimes is - this is really petty -
0:28:08 > 0:28:11on the train, when people have loud music on their mobile phones.
0:28:11 > 0:28:15Don't like that at all. I think it's irresponsible, it's selfish.
0:28:15 > 0:28:19- It's ignorant.- Ignorant, yeah. And I do say to people sometimes,
0:28:19 > 0:28:21but generally there are people around that will say,
0:28:21 > 0:28:23"Come on, mate, let's give it a go."
0:28:23 > 0:28:25But I have seen on the train
0:28:25 > 0:28:28something like that get extremely nasty.
0:28:28 > 0:28:30OK, name some of the things that you've seen happening,
0:28:30 > 0:28:32with youngsters or grown-ups,
0:28:32 > 0:28:34anything you've seen which has annoyed you.
0:28:34 > 0:28:38I've seen kids arguing the toss with their parents...
0:28:39 > 0:28:41..and effing and blinding at them,
0:28:41 > 0:28:43and it's something I don't believe in.
0:28:43 > 0:28:46Have you ever actually said anything to them?
0:28:46 > 0:28:48- You can't say anything to them. - Why not?
0:28:48 > 0:28:52Because then the parents turn on you for picking on their kids.
0:28:54 > 0:28:57So you can't say owt about it.
0:28:57 > 0:28:58What about litter on the streets?
0:28:58 > 0:29:00I can see it blowing around now. Does that bother you?
0:29:00 > 0:29:02Not really, I think that's...
0:29:02 > 0:29:04Littering doesn't bother you?!
0:29:04 > 0:29:05- It bothers me.- You said not really!
0:29:05 > 0:29:08But I think in England, we just...
0:29:08 > 0:29:12I've been to a few other countries and it's not like that.
0:29:12 > 0:29:14I think in England it's just acceptable to be like that,
0:29:14 > 0:29:20and I think people just don't respect things, so it's just normal
0:29:20 > 0:29:22just to throw it on the floor.
0:29:24 > 0:29:28When artefacts from historical monuments mysteriously disappear,
0:29:28 > 0:29:31it's usually the work of thieves or vandals.
0:29:31 > 0:29:35However you look at it, it's very anti-social.
0:29:35 > 0:29:37But what astonishes me is the lengths
0:29:37 > 0:29:42and in some cases the depths people are prepared to go to
0:29:42 > 0:29:45to nick things from the most inaccessible of places.
0:29:50 > 0:29:53For nautical archaeologist Mark Beattie-Edwards,
0:29:53 > 0:29:56wrecks at the bottom of the sea are a source of fascination.
0:29:56 > 0:30:00Wrecks are little time capsules of an event
0:30:00 > 0:30:02that happened at some point in the past.
0:30:02 > 0:30:05You get a little microcosm of life landing on the sea bed
0:30:05 > 0:30:07at one moment in time.
0:30:09 > 0:30:12For the past few years, Mark and his team have been researching
0:30:12 > 0:30:15the wreck of a submarine named Holland 5,
0:30:15 > 0:30:18which sank off the coast of Hastings in 1912
0:30:18 > 0:30:22and lay undiscovered until 1995.
0:30:24 > 0:30:28The Holland 5 submarine is in amazing condition on the sea bed.
0:30:30 > 0:30:31It sits bolt upright,
0:30:31 > 0:30:33so it sits like a submarine should,
0:30:33 > 0:30:37with its conning tower upright, its propellers still in place.
0:30:37 > 0:30:41It looks like a submarine, and when you visit it as a diver,
0:30:41 > 0:30:44it's quite an eerie thing, because it sits there as if it should be moving.
0:30:44 > 0:30:46And it's now a haven for marine life.
0:30:46 > 0:30:48There are fish and crabs and lobsters all over it.
0:30:48 > 0:30:51So it's a really pleasurable experience to visit it.
0:30:54 > 0:30:55Built in 1903,
0:30:55 > 0:30:59the vessel holds a very important place in naval history.
0:30:59 > 0:31:02The Holland 5 submarine is one of the Royal Navy's
0:31:02 > 0:31:07first ever purpose-built and commissioned submarines,
0:31:07 > 0:31:10and submarine warfare from that point onwards for the Royal Navy
0:31:10 > 0:31:14develops as one of our principal mechanisms to defend our coast.
0:31:16 > 0:31:20The sub's brand-new technology would change the face of naval warfare.
0:31:21 > 0:31:24Because of its great historical worth,
0:31:24 > 0:31:28this is a protected site, and only those with a licence can explore it.
0:31:30 > 0:31:34It's illegal to tamper with or remove material from that site
0:31:34 > 0:31:36unless you're authorised.
0:31:38 > 0:31:43Mark's team had spent several years researching and exploring the wreck
0:31:43 > 0:31:46when one of them made a shocking discovery.
0:31:46 > 0:31:47One of the divers came up.
0:31:47 > 0:31:51He said to me that there was a big hole at the front of the submarine
0:31:51 > 0:31:55and that the bow cap was missing. Then he showed me his video footage.
0:31:56 > 0:32:00He's swimming down the starboard side, so the right-hand side, now,
0:32:00 > 0:32:01of the submarine,
0:32:01 > 0:32:03and he's come round to the front.
0:32:03 > 0:32:07And because he's got some lights on his underwater camera,
0:32:07 > 0:32:10you can clearly see illuminated this big hole.
0:32:10 > 0:32:13It is where a torpedo would have fired out of,
0:32:13 > 0:32:16so it's got to be fairly sizable to get the torpedo out.
0:32:16 > 0:32:21Every dive up until this point, the bow cap was completely covering it.
0:32:21 > 0:32:25The missing part was a key component of the early submarine.
0:32:25 > 0:32:28The part that we're missing, the bow cap, is shown very clearly here
0:32:28 > 0:32:31and shows the torpedo tube that would have been behind that.
0:32:31 > 0:32:34It shows us the opening mechanism the submariner would have had to turn
0:32:34 > 0:32:39in order to manually open the bow cap
0:32:39 > 0:32:42so that then the torpedo could have been fired out.
0:32:44 > 0:32:48English Heritage is closely involved in monitoring and protecting
0:32:48 > 0:32:51marine sites like Holland 5.
0:32:51 > 0:32:54Terry Newman knows how difficult a task this is.
0:32:56 > 0:32:58The difficulty with these wreck sites
0:32:58 > 0:33:03is that generally, they're off the coast and underwater,
0:33:03 > 0:33:05and it's the general policing of those sites
0:33:05 > 0:33:07that is potentially a problem.
0:33:09 > 0:33:12But whoever took the cap must have meant business.
0:33:12 > 0:33:16The bow cap was actually attached, physically attached to the submarine,
0:33:16 > 0:33:20so that would have required some sort of crowbarring to get it off
0:33:20 > 0:33:23and then the use of a lifting bag, so an air bag, using buoyancy
0:33:23 > 0:33:27to get that heavy weight to the surface to then recover it to a boat.
0:33:27 > 0:33:32Mark is still puzzling over who would want to remove it and why.
0:33:32 > 0:33:37In my mind, there are two scenarios of what's happened to the bow cap.
0:33:37 > 0:33:42The first scenario is that it's been stolen by an unlicensed diver,
0:33:42 > 0:33:45who, first of all, didn't have permission to visit the site
0:33:45 > 0:33:48and, secondly, wouldn't have had permission to make a recovery.
0:33:48 > 0:33:50Or, the alternative is actually it's a fisherman
0:33:50 > 0:33:53who's trawling the sea bed near the area
0:33:53 > 0:33:56who has accidently dragged the bow cap off in their nets.
0:33:58 > 0:33:59That would also have been an offence.
0:33:59 > 0:34:03It is illegal to fish at a protected site.
0:34:03 > 0:34:07But whatever happened, local people are saddened by the loss.
0:34:07 > 0:34:10I think it's dreadful, really.
0:34:10 > 0:34:12If everybody was to go around and help themselves
0:34:12 > 0:34:15to all the bits of historical things there are,
0:34:15 > 0:34:18there wouldn't be anything for anybody to see.
0:34:18 > 0:34:22I think it's very important for us to preserve our cultural heritage
0:34:22 > 0:34:25for, you know, future generations.
0:34:25 > 0:34:28The bottom of the sea is an unexpected crime scene,
0:34:28 > 0:34:31a strange place to discover murky goings-on,
0:34:31 > 0:34:36but it's the desecration that most angers the nautical archaeologists
0:34:36 > 0:34:39whose work it is to protect and preserve the wrecks.
0:34:41 > 0:34:46The worst threat comes from unauthorised and unlawful salvage,
0:34:46 > 0:34:47people that have no regard
0:34:47 > 0:34:50for the history that these wrecks have to tell
0:34:50 > 0:34:53but merely want to make money and exploit them.
0:34:53 > 0:34:56The loss of the bow cap of the Holland 5
0:34:56 > 0:34:58could be considered as an anti-social crime, to me,
0:34:58 > 0:35:02because if it's been taken by a diver, then this is a deliberate act,
0:35:02 > 0:35:05deliberately targeting a historic monument.
0:35:09 > 0:35:12Anything that contaminates the world we live in
0:35:12 > 0:35:14could be regarded as pollution,
0:35:14 > 0:35:17and any bit of dumped waste like this
0:35:17 > 0:35:19will have an impact on the environment.
0:35:19 > 0:35:23So for environmental health officers up and down the country,
0:35:23 > 0:35:26rubbish is their business.
0:35:26 > 0:35:28But some of them actually like it.
0:35:30 > 0:35:33The suburban borough of Enfield in north London
0:35:33 > 0:35:36takes environmental health very seriously.
0:35:37 > 0:35:41And for council officer Patricia Henry, her daily round
0:35:41 > 0:35:45means confronting the stuff that most of us prefer not to deal with.
0:35:45 > 0:35:48Waste in the garden. OK...
0:35:48 > 0:35:51She investigates complaints about fly-tipping...
0:35:51 > 0:35:53I'll just take some pictures.
0:35:53 > 0:35:55..rubbish...
0:35:55 > 0:35:57This is not acceptable.
0:35:57 > 0:36:00..anything that threatens to pollute the environment.
0:36:00 > 0:36:03And every day brings new challenges.
0:36:03 > 0:36:05Opportunist fly-tippers just drive around
0:36:05 > 0:36:08and think, "This looks quiet. There's been some dumping here before.
0:36:08 > 0:36:13"Let me just put my flat-pack loader up and tip."
0:36:13 > 0:36:14We've just got to clear it.
0:36:14 > 0:36:17Making sure that rubbish is properly disposed of
0:36:17 > 0:36:19is an important part of the job.
0:36:19 > 0:36:25Despite the education that's been given to people on wheelie bins...
0:36:26 > 0:36:29..some people just don't get it.
0:36:29 > 0:36:30So, black is for your refuse,
0:36:30 > 0:36:34blue is for recyclable waste and this is for, like, garden waste,
0:36:34 > 0:36:37green cuttings or food waste.
0:36:37 > 0:36:39That's not green waste.
0:36:39 > 0:36:41This bin will not be collected,
0:36:41 > 0:36:46so the missed collection will mean a build-up of these black bags,
0:36:46 > 0:36:50making the front garden look untidy, and we need it cleared up.
0:36:50 > 0:36:52Hello?
0:36:52 > 0:36:55The bin won't be emptied, because the non-green waste
0:36:55 > 0:36:58would contaminate other residents' recycling,
0:36:58 > 0:37:01meaning it would have to go to landfill.
0:37:01 > 0:37:03As well as the cost to the environment,
0:37:03 > 0:37:08sending contaminated recycling to landfill costs £72 a tonne,
0:37:08 > 0:37:13adding up to £13 million a year to the north London's taxpayers' bill.
0:37:14 > 0:37:18They're not opening the door, so I'm leaving them a note to call me.
0:37:18 > 0:37:21Just to leave it there and think it's OK... It's not OK.
0:37:21 > 0:37:22It's not OK.
0:37:22 > 0:37:24She'll be keeping an eye on this house
0:37:24 > 0:37:26to make sure the mess gets properly sorted.
0:37:29 > 0:37:32For Patricia, protecting the world around us
0:37:32 > 0:37:34is something she cares deeply about.
0:37:34 > 0:37:37A butterfly. It's all right. Look at this! Isn't that beautiful?
0:37:40 > 0:37:42This is what I like to see.
0:37:42 > 0:37:45Beautiful flowers and the birds twittering.
0:37:45 > 0:37:50Clean air, clean footpaths and roads.
0:37:50 > 0:37:53It makes me more determined to get it resolved.
0:37:54 > 0:37:58I do love what I do, I've got to be honest with you.
0:37:58 > 0:38:00I mean, I came into environmental health
0:38:00 > 0:38:03because I was passionate about it.
0:38:03 > 0:38:06And, yeah, I love it.
0:38:06 > 0:38:08..which is just as well,
0:38:08 > 0:38:11as the job means dealing with plenty of complaints.
0:38:11 > 0:38:13In this case, residents have complained
0:38:13 > 0:38:17about the waste caused by mechanical work at a private garage.
0:38:17 > 0:38:20- Are you the homeowner, sir?- I am.
0:38:20 > 0:38:23Ah! I'm so glad I've come through this way today.
0:38:23 > 0:38:26Patricia Henry, environmental protection and environmental health.
0:38:26 > 0:38:29I've had some complaints, a couple of complaints -
0:38:29 > 0:38:32car repairs and the waste that's generated
0:38:32 > 0:38:35as a result of the works you're doing here,
0:38:35 > 0:38:36being dumped in the alleyway.
0:38:36 > 0:38:39Residents are adamant that this is going on...
0:38:39 > 0:38:41and so here I am!
0:38:41 > 0:38:43Do you do any works on vehicles?
0:38:43 > 0:38:46I work for a company, but today's my day off.
0:38:46 > 0:38:50OK. So on your day off you work on your own vehicles?
0:38:50 > 0:38:54Yeah? All right. You've got quite a sophisticated set-up here for...
0:38:54 > 0:38:58Because I used to have a garage, so this is all my stuff.
0:38:58 > 0:39:02- Are these vehicles your own, or...? - They are. I am the owner, yes.
0:39:02 > 0:39:04If you don't mind me asking, how many vehicles do you own at any one time?
0:39:04 > 0:39:06I've got three or four cars.
0:39:06 > 0:39:08So if I was to do a DVLA inquiry?
0:39:08 > 0:39:10This is, erm, my friend's.
0:39:10 > 0:39:14All right, so this is not one of the family. OK. And this one?
0:39:14 > 0:39:16- This one is my daughter's friend's.- OK.
0:39:16 > 0:39:18So you ARE working on cars other than your own?
0:39:18 > 0:39:20- For a favour.- OK.
0:39:20 > 0:39:22When you're a mechanic, no-one leaves you alone.
0:39:22 > 0:39:25"Can you do this? Can you do that?" I'm not running a business here.
0:39:25 > 0:39:26OK.
0:39:26 > 0:39:28Patricia's satisfied that there are
0:39:28 > 0:39:31no signs of waste for her to act on here today.
0:39:33 > 0:39:36So, that was good luck, that was a good stop,
0:39:36 > 0:39:37because at the end of the day,
0:39:37 > 0:39:40if you've got a complaint you need to find the evidence.
0:39:40 > 0:39:44But there are more complaints to follow up on at her next stop.
0:39:44 > 0:39:48Someone has been repeatedly fly-tipping here for weeks...
0:39:48 > 0:39:50Really messy.
0:39:50 > 0:39:52..normally, the day after the bin collection.
0:39:52 > 0:39:54That must have occurred over Friday,
0:39:54 > 0:39:57between Friday evening and the early hours of Saturday.
0:39:57 > 0:40:00It was just before nine. They were dumping it then.
0:40:00 > 0:40:03- Oh, so you actually saw... - I didn't see who was doing it,
0:40:03 > 0:40:06but they walked down the alley and put the bags round there.
0:40:06 > 0:40:09This is disgusting. This is like this nearly every week.
0:40:09 > 0:40:11- Right.- As soon as the council's back's turned
0:40:11 > 0:40:15and the dustmen have been, they drop it off again.
0:40:15 > 0:40:17Why can't they find who does it?
0:40:18 > 0:40:21Patricia's not afraid to risk getting her hands dirty
0:40:21 > 0:40:23in a bid to find the culprit.
0:40:24 > 0:40:28I don't mind going through the bags. Don't have a problem with it at all.
0:40:28 > 0:40:31It's quite exciting, because you think, "Ah! Name and address."
0:40:31 > 0:40:33Haven't found that yet.
0:40:33 > 0:40:36You've just got to be really diligent, to just go in there,
0:40:36 > 0:40:40carefully, of course, in order to get the evidence.
0:40:40 > 0:40:42One of the residents here may be the culprit,
0:40:42 > 0:40:47or it may be somebody coming through, they know that this is a hot spot.
0:40:47 > 0:40:51It's a brazen disregard for others.
0:40:51 > 0:40:55They don't care, which is a shame, in any of the fly-tipping.
0:40:55 > 0:40:58"Once it's out of the front door, it's not my problem.
0:40:58 > 0:41:00"I just need to get rid of it NOW."
0:41:01 > 0:41:03I think that's all food waste.
0:41:03 > 0:41:06Now it's become putrescent,
0:41:06 > 0:41:09so it's all leaking. See all the flies and all the maggots?
0:41:13 > 0:41:15So what I'll have to do...
0:41:16 > 0:41:20..is get Street Cleansing to do me a collection...
0:41:20 > 0:41:23which is so not necessary and it's just extra cost.
0:41:23 > 0:41:26It's the sweeping, it's the jet washing.
0:41:26 > 0:41:29Once Patricia has searched for evidence,
0:41:29 > 0:41:32the street cleaning team needs to take it away.
0:41:32 > 0:41:34Oh, my God, maggots.
0:41:35 > 0:41:39It's sickening for even the most hardened of cleaners.
0:41:39 > 0:41:42Oh, no. Maggots. It's stinking!
0:41:44 > 0:41:46That looks nice and clean now.
0:41:46 > 0:41:49Nice and clean. We'll see how long it lasts.
0:41:49 > 0:41:51Once the rubbish is dealt with,
0:41:51 > 0:41:55Patricia can concentrate on the real detective work.
0:41:55 > 0:41:58Well, later this afternoon, I will be checking the cameras.
0:41:58 > 0:42:02And I am quite excited to find out who's responsible for this.
0:42:02 > 0:42:07These cameras have already caught and helped prosecute six people.
0:42:08 > 0:42:11Is Patricia about to catch number seven?
0:42:12 > 0:42:16I've reviewed the CCTV at this location,
0:42:16 > 0:42:18having partially identified
0:42:18 > 0:42:21the person on the camera from the footage.
0:42:21 > 0:42:25What I'll do is I'll try and locate that person at that location.
0:42:25 > 0:42:28And when she finds the fly-tipping fugitive,
0:42:28 > 0:42:30there is a good chance they'll be prosecuted,
0:42:30 > 0:42:35and she'll re-educate them about the "no fly-tipping" rules.
0:42:35 > 0:42:38In the meantime, she's leaving nothing to chance.
0:42:38 > 0:42:40I have asked residents,
0:42:40 > 0:42:43if there's anything outside the collection times,
0:42:43 > 0:42:45to let me know straightaway
0:42:45 > 0:42:49so I can then check my camera and then get onto it.
0:42:49 > 0:42:51I think, to be honest, the camera's working.
0:42:51 > 0:42:53Just remember, all you fly-tippers of Enfield,
0:42:53 > 0:42:56the cameras are keeping an eye on you.
0:43:00 > 0:43:03Well, that's your lot for today. Thanks for watching.