0:00:02 > 0:00:04Our lives are blighted by antisocial behaviour,
0:00:04 > 0:00:06whether it's nuisance neighbours,
0:00:06 > 0:00:10graffiti on the streets or too much booze.
0:00:10 > 0:00:12- All right, mate, yeah. Right. - MAN SHOUTS
0:00:12 > 0:00:15What I suggest you do is make your way away from here right now.
0:00:15 > 0:00:17- Do you understand me? - Yeah, I understand.
0:00:17 > 0:00:19This is the story of the police officers,
0:00:19 > 0:00:21council wardens and local volunteers
0:00:21 > 0:00:24whose job it is to keep it off our streets.
0:00:24 > 0:00:25Let's go do some good.
0:00:25 > 0:00:28In my mind, this is antisocial behaviour,
0:00:28 > 0:00:30because it affects everybody.
0:00:31 > 0:00:33Welcome to Street Patrol UK.
0:00:35 > 0:00:38Today, the parking team dealing with
0:00:38 > 0:00:41fraudulent use of disabled parking badges,
0:00:41 > 0:00:44and a suspected offender who doesn't want to be filmed.
0:00:48 > 0:00:49SIREN WAILS
0:00:49 > 0:00:52Gloucester Police taking inspiration from football
0:00:52 > 0:00:56and handing out yellow cards to take back control of their city centre.
0:01:01 > 0:01:04And it seems not even our churches are safe
0:01:04 > 0:01:06when it comes to metal theft.
0:01:06 > 0:01:09As a precious historical object,
0:01:09 > 0:01:12it's absolutely unique. You can't replace it.
0:01:27 > 0:01:31The blue badge parking scheme is a lifeline for disabled people,
0:01:31 > 0:01:35giving them access to shops and services that they might need.
0:01:35 > 0:01:37But when a thief either steals that badge
0:01:37 > 0:01:41or a fraudster abuses the scheme, it's antisocial behaviour
0:01:41 > 0:01:44that can have a serious knock-on effect to genuine badge holders.
0:01:44 > 0:01:46And here's one city whose parking team
0:01:46 > 0:01:48are determined to put a stop to it.
0:01:52 > 0:01:54Portsmouth Council's parking team
0:01:54 > 0:01:57takes blue badge fraud very seriously.
0:01:57 > 0:02:00They're on a special operation to catch the fraudsters
0:02:00 > 0:02:04and clamp down on anyone found to be abusing the scheme.
0:02:04 > 0:02:08It's 7am and Parking Manager Michael Robinson is already
0:02:08 > 0:02:10on his way to a stakeout
0:02:10 > 0:02:12for someone he suspects of being a repeat offender.
0:02:12 > 0:02:17There's a lady who we've been keeping an eye on
0:02:17 > 0:02:20who works in one of the
0:02:20 > 0:02:23major retailers in the city centre.
0:02:23 > 0:02:26She always, when she's working,
0:02:26 > 0:02:30parks using a blue badge to which she is not entitled.
0:02:30 > 0:02:34If she has parked in the disabled bay using a blue badge today,
0:02:34 > 0:02:38they'll confront her and decide if she's committed an offence.
0:02:38 > 0:02:41If so, her car will be towed away,
0:02:41 > 0:02:44and as well as the cost of releasing the vehicle from the lock-up,
0:02:44 > 0:02:47she can be fined up to £1,000.
0:02:47 > 0:02:50I'm just going to park up somewhere discreet...
0:02:52 > 0:02:55..and keep an eye out and see if her car arrives.
0:03:02 > 0:03:04There's no sign of the suspect today.
0:03:04 > 0:03:07Michael knows she doesn't work full-time,
0:03:07 > 0:03:10but her company won't disclose her working hours.
0:03:10 > 0:03:12He's not giving up easily.
0:03:13 > 0:03:16Well, the person we're looking for only works part-time,
0:03:16 > 0:03:20and clearly today is not a day she works
0:03:20 > 0:03:22but maybe tomorrow, maybe next week...
0:03:22 > 0:03:24We'll find her and she'll pay.
0:03:25 > 0:03:29Over two million people in England and Wales have a blue badge,
0:03:29 > 0:03:32but not all of those are used by disabled people.
0:03:32 > 0:03:36The number of prosecutions for fraudulently using a blue badge
0:03:36 > 0:03:38has doubled in three years,
0:03:38 > 0:03:44and in 2013, there were 686 prosecutions in England and Wales.
0:03:47 > 0:03:51Helen Dolphin from Disabled Motoring UK
0:03:51 > 0:03:53has joined the team today to offer visible support
0:03:53 > 0:03:55to the Blue Badge scheme.
0:03:55 > 0:03:58She's appalled by the scale of the problem.
0:03:58 > 0:04:02It is a completely antisocial crime.
0:04:02 > 0:04:05It seems like everyone's doing it, and I find that, actually,
0:04:05 > 0:04:07really terribly sad,
0:04:07 > 0:04:10because I would do anything not to have a blue badge.
0:04:11 > 0:04:16In 1997, Helen lost four limbs when she suffered from meningitis.
0:04:17 > 0:04:19I don't want a blue badge.
0:04:19 > 0:04:22All I want to be able to do is walk, get on my bicycle,
0:04:22 > 0:04:25jump on the bus like I used to do before I was disabled.
0:04:25 > 0:04:28Unfortunately, I can't do that any more,
0:04:28 > 0:04:30and that's why I have a blue badge.
0:04:30 > 0:04:32For the blue badge users of Portsmouth,
0:04:32 > 0:04:33it can be a nightmare
0:04:33 > 0:04:36when people fraudulently park in the disabled bays.
0:04:36 > 0:04:37So I got a wheelchair in my car,
0:04:37 > 0:04:40which helps my son get me to where I need to get to,
0:04:40 > 0:04:42and obviously people parking where they shouldn't be
0:04:42 > 0:04:45is taking the space up for someone else that needs it urgently.
0:04:45 > 0:04:48It's not there to be used illegally, is it?
0:04:48 > 0:04:50It's there to help people.
0:04:50 > 0:04:53There's an awful lot of people who are using the boxes
0:04:53 > 0:04:55and really, they shouldn't be.
0:04:55 > 0:04:57It is a good thing to see people checking up on it.
0:04:57 > 0:04:59In fact, I'm delighted to see them doing it,
0:04:59 > 0:05:02because there is just not enough boxes to go around
0:05:02 > 0:05:03for genuinely disabled people.
0:05:03 > 0:05:07I think it's utterly wrong. It is utterly wrong.
0:05:07 > 0:05:10I mean, if you're entitled to it, you're entitled to it.
0:05:10 > 0:05:13I can park like this no trouble.
0:05:13 > 0:05:15If it was the other way round,
0:05:15 > 0:05:18it would mean quite a lot of aggravation.
0:05:19 > 0:05:22Suddenly Michael receives a tip-off call
0:05:22 > 0:05:25from the Parking Enforcement investigation team.
0:05:26 > 0:05:31We've got a report of a badge being used near the city centre
0:05:31 > 0:05:36and we know that the badgeholder is at home in bed. Asleep.
0:05:36 > 0:05:38It's ironic that it's outside
0:05:38 > 0:05:40the building that used to issue the blue badges.
0:05:42 > 0:05:45As well as CCTV cameras all across Portsmouth,
0:05:45 > 0:05:49the enforcement team also relies on informants across the city
0:05:49 > 0:05:52to help keep a watch on the illegal use of blue badges.
0:05:55 > 0:05:57At the scene, Steve Hewitt,
0:05:57 > 0:06:00the council's parking investigation officer,
0:06:00 > 0:06:03explains to Michael that a call to the blue badge holder
0:06:03 > 0:06:06has revealed that she's at home, not out and about.
0:06:07 > 0:06:10The officer's done a security check on the disabled badge
0:06:10 > 0:06:12displayed in the Audi.
0:06:12 > 0:06:15The security check called the badge holder
0:06:15 > 0:06:17and the badge holder is currently at home in bed asleep,
0:06:17 > 0:06:21and a penalty has obviously been issued for the misuse of that badge.
0:06:21 > 0:06:24They wait for half an hour, but the rules state that
0:06:24 > 0:06:28if nobody has returned to the car by then, it gets towed away.
0:06:36 > 0:06:40Just after the car is removed, the owner appears.
0:06:40 > 0:06:43- Hello, sir.- Hi there.
0:06:43 > 0:06:46The owner can't understand why his car has been towed.
0:06:46 > 0:06:50He claims that he parked to take his disabled mother -
0:06:50 > 0:06:52the badge holder - to the doctor's.
0:06:52 > 0:06:54Is this normal, to just tow a car away?
0:06:54 > 0:06:56Just bear with me a moment, sir.
0:06:56 > 0:06:58Before I say any further questions,
0:06:58 > 0:07:01I have reason to believe that an offence may have occurred.
0:07:01 > 0:07:02- I must caution you.- OK.
0:07:02 > 0:07:04You do not have to say anything, but it may harm your defence
0:07:04 > 0:07:08if you do not mention when questioned something you later rely on in court.
0:07:08 > 0:07:10- Anything you do say may be given in evidence.- OK.
0:07:10 > 0:07:12- Do you understand this caution, sir? - Yes, I do.
0:07:12 > 0:07:14So, do you understand, really,
0:07:14 > 0:07:17so if I ask you a question, you're expected to tell me the truth?
0:07:17 > 0:07:20- OK.- OK? Where was the badge holder?
0:07:20 > 0:07:22In the doctor's surgery.
0:07:25 > 0:07:30They head to the surgery, from where the man's mother does indeed emerge.
0:07:30 > 0:07:32The team are keen to check out her story.
0:07:33 > 0:07:37- Have you been seen this afternoon? Have you had your appointment?- Yes.
0:07:37 > 0:07:41So you've seen the doctor today? OK.
0:07:41 > 0:07:44And they want the surgery to confirm it.
0:07:47 > 0:07:51They're saying that I didn't drop Mum off. Oh, well.
0:07:51 > 0:07:53HE LAUGHS
0:07:53 > 0:07:55Because of data protection,
0:07:55 > 0:07:58the surgery can't tell Michael and Steve what they need to know.
0:07:58 > 0:08:02So the pair ask the driver to attend a meeting the next day,
0:08:02 > 0:08:04while they continue with their investigation.
0:08:06 > 0:08:08It's been an eye-opening day for Helen.
0:08:10 > 0:08:12I think whenever you've got a system
0:08:12 > 0:08:14which means that people can cheat the system,
0:08:14 > 0:08:17they can avoid paying parking fees, then people are going to do it,
0:08:17 > 0:08:20but it's not just cheating the council out of few pennies,
0:08:20 > 0:08:24it's cheating the whole of society. It's stopping disabled people
0:08:24 > 0:08:27from being able to get on with their lives.
0:08:27 > 0:08:31Being disabled is tiring, it's exhausting, it's painful,
0:08:31 > 0:08:34and, you know, to have that bay to park in is not a perk.
0:08:34 > 0:08:36It's not a luxury.
0:08:36 > 0:08:39But it's just that thing that makes life that little bit easier
0:08:39 > 0:08:41and so it is really, really vital
0:08:41 > 0:08:43that councils stop that antisocial behaviour
0:08:43 > 0:08:46and that will only be done by proper enforcement.
0:08:46 > 0:08:48Back at the council the next day,
0:08:48 > 0:08:51the man who claims that he used a disabled parking bay
0:08:51 > 0:08:55to drop off his mum off at the doctor's has decided to come clean.
0:08:55 > 0:08:59He immediately confessed that, in fact, it was as we suspected -
0:08:59 > 0:09:02he was using his mother's badge for his own purposes.
0:09:02 > 0:09:06He then phoned home and had his poor old mother
0:09:06 > 0:09:10dragged out of her bed, bundled into a taxi and brought in,
0:09:10 > 0:09:13just as a way to try to continue the deception,
0:09:13 > 0:09:15but he has seen sense, thankfully quite early,
0:09:15 > 0:09:17and admitted to the truth now.
0:09:17 > 0:09:20However, there is still an offence, so he is still under caution
0:09:20 > 0:09:24for that offence and that will be dealt with accordingly.
0:09:24 > 0:09:27The man was given a formal warning and a penalty charge notice.
0:09:30 > 0:09:32Later, Michael and Steve are called to deal with
0:09:32 > 0:09:35a very unhappy alleged blue badge fraudster.
0:09:35 > 0:09:39I'm from the council. I can explain what's happening.
0:09:39 > 0:09:40I can't release the car...
0:09:40 > 0:09:44You've got my car, right? I'm ordering you to release my car.
0:09:44 > 0:09:47There's a possible criminal matter we need to discuss with you as well.
0:09:47 > 0:09:49Are you anything to do with them?
0:09:49 > 0:09:51- No.- BLEEP- off, then.
0:09:53 > 0:09:56I've been out on a street patrol of my own
0:09:56 > 0:10:00to find out what bothers you about antisocial behaviour in the UK.
0:10:00 > 0:10:02Is there anything that really bugs you ladies
0:10:02 > 0:10:04about antisocial behaviour on the streets?
0:10:04 > 0:10:06Wolf whistling.
0:10:06 > 0:10:08Wolf whistling! I've never heard that one!
0:10:08 > 0:10:10Seriously, never heard that one before. But OK.
0:10:10 > 0:10:12Years ago, it used to happen, but of course, builders now,
0:10:12 > 0:10:15they're not legally allowed to wolf whistle any more, are they?
0:10:15 > 0:10:17- Really?- No!- Well, they still do it.
0:10:17 > 0:10:20It's probably a very hard thing to police, but they're not allowed to.
0:10:20 > 0:10:22Winds you up?
0:10:22 > 0:10:25I don't like it when men say "smile" to a girl on the street.
0:10:25 > 0:10:28That's sort of similar to wolf whistling.
0:10:28 > 0:10:30- "Smile, love." - Actually, do you know what, yeah.
0:10:30 > 0:10:33I've had comments like that before, and it's just aggravating, isn't it?
0:10:33 > 0:10:35Annoying? If you want to walk along with a sour face,
0:10:35 > 0:10:38- or just thinking about something, it's up to you, isn't it?- Yep.- Yeah.
0:10:38 > 0:10:40I thought I'd stop you and ask you,
0:10:40 > 0:10:42because you've got a disabled carriage here,
0:10:42 > 0:10:44so how do you find getting around in that?
0:10:44 > 0:10:48You try getting on a tram on this. It's murder.
0:10:48 > 0:10:51They don't want to wait for you. There's no politeness any more.
0:10:51 > 0:10:53Right, so you feel very uncomfortable
0:10:53 > 0:10:54being on this in public?
0:10:54 > 0:10:56In public, yeah, especially on my own.
0:10:56 > 0:11:00I'm on my own, because I'm on here, anyone can grab me or grab my bag.
0:11:00 > 0:11:03Do you see some things which are quite serious?
0:11:03 > 0:11:06You see, like, games and you know there is going to be a punch-up
0:11:06 > 0:11:07or something like that.
0:11:07 > 0:11:10You just see it, you sense it, and you get out quick.
0:11:10 > 0:11:12Now, by your accents, you're obviously not local.
0:11:12 > 0:11:14- Where are you from? - America, Boston.
0:11:14 > 0:11:17Have you ladies witnessed anything in our great city here
0:11:17 > 0:11:19which you thought was antisocial?
0:11:19 > 0:11:22A lot of drinking, everywhere.
0:11:22 > 0:11:25Oh, yeah! We are well known for that worldwide, aren't we?
0:11:25 > 0:11:26Yeah, you seem to like it.
0:11:26 > 0:11:29OK. Now, do you think it's antisocial?
0:11:29 > 0:11:33I guess it depends on how much you are drinking and what your state is.
0:11:33 > 0:11:36Yeah, I think you've hit the nail on the head there,
0:11:36 > 0:11:38because a lot of countries, people have a glass of wine
0:11:38 > 0:11:40with their lunch, or their evening meal,
0:11:40 > 0:11:41- whatever, fine.- That's fine, yeah.
0:11:41 > 0:11:44But we tend to have a culture where we drink a lot.
0:11:44 > 0:11:47But you notice it a lot more than your own country?
0:11:47 > 0:11:49- Yeah, a lot more. - Like, in public, a lot.- OK.
0:11:54 > 0:11:56Britain's heritage belongs to all of us,
0:11:56 > 0:12:00and it's something most of us treat with pride and respect.
0:12:00 > 0:12:02So it always comes as a shock
0:12:02 > 0:12:05when the actions of unsociable louts spoil it for the rest of us.
0:12:05 > 0:12:09And when one of our ancient churches is targeted by metal thieves
0:12:09 > 0:12:12just trying to earn a quick buck or two,
0:12:12 > 0:12:15it does make you wonder - is anything sacred any more?
0:12:19 > 0:12:24East Peckham in Kent is as far away from its London namesake
0:12:24 > 0:12:29as possible. Certainly no Del Boys here ducking and diving.
0:12:31 > 0:12:34East Peckham's a fairly tight-knit community.
0:12:34 > 0:12:35Very friendly.
0:12:35 > 0:12:40We've been here 40 years, and I wouldn't move.
0:12:40 > 0:12:44However, this sleepy village has been touched by crime.
0:12:44 > 0:12:48Last year, a church at the heart of the community was burgled.
0:12:50 > 0:12:52Though no longer used for worship,
0:12:52 > 0:12:56St Michael's is one of 345 churches across the country
0:12:56 > 0:12:59looked after by the Churches Conservation Trust.
0:12:59 > 0:13:04They aim to keep our ancient places of worship open for communities
0:13:04 > 0:13:08and protect them from all kinds of antisocial behaviour.
0:13:08 > 0:13:12But there's one kind which they're sadly seeing far too often.
0:13:13 > 0:13:17One of the greatest threats to churches today is metal theft,
0:13:17 > 0:13:19because metal was used widely.
0:13:19 > 0:13:26On roofs, in monuments and in general fittings -
0:13:26 > 0:13:29cast iron gratings on the floor, for instance -
0:13:29 > 0:13:32and churches are often seen as an easy target.
0:13:36 > 0:13:40And amongst the 12,000 visitors who came to St Michael's last year
0:13:40 > 0:13:44was someone who decided to take part of the church's history with them.
0:13:45 > 0:13:49And in the floor of this church were two memorial brasses
0:13:49 > 0:13:51dating from the 15th century.
0:13:51 > 0:13:55They were, in effect, the gravestones of people who used this church
0:13:55 > 0:14:00500 years ago, and as such, they're of great importance
0:14:00 > 0:14:04to the community, because they are real links with the past.
0:14:05 > 0:14:08This is where the brasses were in the floor of the church,
0:14:08 > 0:14:11set into a big stone slab,
0:14:11 > 0:14:15and that slab would have been hollowed out, filled with pitch
0:14:15 > 0:14:20and then the metal would have been pushed down on to the stone backing.
0:14:20 > 0:14:23And so it is actually quite easy for somebody
0:14:23 > 0:14:29to get something underneath and to pull them up and take them away.
0:14:29 > 0:14:32But if the thieves thought these plaques were valuable,
0:14:32 > 0:14:33they were wrong.
0:14:33 > 0:14:37I think somebody took them so they could be melted down,
0:14:37 > 0:14:39but of course, what they probably didn't realise
0:14:39 > 0:14:41is they're not pure metal.
0:14:41 > 0:14:44It's an alloy of very little value indeed.
0:14:44 > 0:14:47The plaques may have had little monetary value,
0:14:47 > 0:14:50but to the local villagers and those who loved the church,
0:14:50 > 0:14:52they are priceless.
0:14:52 > 0:14:54Why do it? I don't understand it.
0:14:54 > 0:14:56There's just no respect any more.
0:14:56 > 0:14:59We seem to get quite a lot of that these days, round about.
0:14:59 > 0:15:02Anything that's left around that people can get their hands on,
0:15:02 > 0:15:03they take.
0:15:03 > 0:15:07I think it is a sign of the times. It's not quite the same.
0:15:11 > 0:15:15I think we were shocked when we heard that the brasses had gone,
0:15:15 > 0:15:19because they were the oldest feature to be seen in the church
0:15:19 > 0:15:21and they were very decorative as well.
0:15:21 > 0:15:25Lots of visitors came just to see the brasses.
0:15:25 > 0:15:29As a precious historical object, it's absolutely unique.
0:15:29 > 0:15:31You can't replace it.
0:15:36 > 0:15:40Local historian Phillip Lawrence has dedicated himself to
0:15:40 > 0:15:45documenting these unique historical artefacts through brass rubbing.
0:15:45 > 0:15:49I've been all over England literally rubbing brasses.
0:15:49 > 0:15:52I've got a very big collection of them,
0:15:52 > 0:15:54which I have had put on slides
0:15:54 > 0:15:57that I've used for lectures and so forth.
0:15:57 > 0:16:0314th, 15th, 16th, 17th century, and some of them are civilians,
0:16:03 > 0:16:06some of them are priests, some of them are men in armour.
0:16:06 > 0:16:08And it's through Philip's work
0:16:08 > 0:16:12that at least some trace of the stolen plaques remain.
0:16:12 > 0:16:15His brass rubbings are all that is left of them.
0:16:16 > 0:16:17These are of special interest to me,
0:16:17 > 0:16:21because they represent people who were once local people.
0:16:21 > 0:16:24They date from about 1520.
0:16:24 > 0:16:27Notice the lady's gable headdress.
0:16:28 > 0:16:34She's got an interesting girdle here with long tassels attached.
0:16:35 > 0:16:38The man is in the dress of the period
0:16:38 > 0:16:43with fur-trimmed cuffs and edges to his gown.
0:16:43 > 0:16:45They're both shown in an attitude of prayer.
0:16:45 > 0:16:49We're not absolutely certain who they represented.
0:16:49 > 0:16:53There were two or three possibilities of local yeoman farmers.
0:16:53 > 0:16:57It's not of highest artistic quality, but it is ours.
0:16:57 > 0:16:59It's part of our heritage.
0:17:00 > 0:17:04Phillip is desperately hoping that whoever took the medieval plaques
0:17:04 > 0:17:07has taken them to keep rather than melting them down.
0:17:08 > 0:17:11I wonder if someone thought it would...
0:17:11 > 0:17:17They could sell it abroad as some sort of ornament.
0:17:17 > 0:17:18Because they are quite attractive.
0:17:18 > 0:17:24Although we have publicised the loss of this one several times,
0:17:24 > 0:17:28we've no clue as yet to where it's gone or why it was taken.
0:17:28 > 0:17:32But it's not a loss that he can easily forget.
0:17:34 > 0:17:35I was disgusted.
0:17:36 > 0:17:39And there was a definite sense of considerable resentment
0:17:39 > 0:17:42of the church being robbed in that way,
0:17:42 > 0:17:47of something being taken that people have appreciated for centuries
0:17:47 > 0:17:49and won't be able to any more.
0:17:51 > 0:17:52There are a lot of older people
0:17:52 > 0:17:54that have lived here for a long time as well,
0:17:54 > 0:17:58and I think it has quite a detrimental effect on them.
0:18:00 > 0:18:02It's an heirloom for those that live in the village
0:18:02 > 0:18:04and for those that will live here in the future.
0:18:06 > 0:18:10One local resident is so keen to see the brasses returned
0:18:10 > 0:18:12that he's decided to offer a large reward.
0:18:13 > 0:18:16Well, I had a customer come in the shop
0:18:16 > 0:18:17and they told me all about it.
0:18:17 > 0:18:21I couldn't believe it at first, because knowing the value of it
0:18:21 > 0:18:26is to the community and to the church as part of its history,
0:18:26 > 0:18:30I couldn't believe that anyone would have broken in and stole it.
0:18:30 > 0:18:33Well, I offered £1,000 with the hope that it will be replaced.
0:18:35 > 0:18:37So far, no-one has come forward
0:18:37 > 0:18:39to claim the money or return the plaques.
0:18:39 > 0:18:43We wanted to know whether it was melted down
0:18:43 > 0:18:45or given away to scrap. Then we know it's gone.
0:18:45 > 0:18:48Or if it's been sold or gone on somewhere,
0:18:48 > 0:18:52there is hope we can get it back, and the reward will still be there,
0:18:52 > 0:18:56but it will be nice to get it back, rather than not.
0:18:57 > 0:18:59For a few quid's worth of metal,
0:18:59 > 0:19:02these selfish thieves have denied a lot of people
0:19:02 > 0:19:05a little bit of heritage and a great deal of pleasure.
0:19:06 > 0:19:09Hundreds of people a year go into that church,
0:19:09 > 0:19:11which is not used any longer.
0:19:11 > 0:19:13But people go there and meditate or pray.
0:19:13 > 0:19:15We want to keep churches open,
0:19:15 > 0:19:18but that leaves us open to the possibility
0:19:18 > 0:19:20of things being stolen or damaged.
0:19:20 > 0:19:24And Phillip has a final plea for whoever may have stolen them.
0:19:26 > 0:19:29If the thief had some conscience, they could bring it along
0:19:29 > 0:19:31and just leave it in the church.
0:19:31 > 0:19:33That's what I'd say to them.
0:19:44 > 0:19:47It's a sad fact of life that many town centres
0:19:47 > 0:19:50become hot spots for antisocial behaviour,
0:19:50 > 0:19:52particularly on a Saturday night.
0:19:52 > 0:19:55And trying to deal with people who've already had a skinful
0:19:55 > 0:19:57can take its toll on police, the council,
0:19:57 > 0:19:59and those who've got to clean up the mess.
0:19:59 > 0:20:03But one town has come up with an innovative scheme
0:20:03 > 0:20:06where not only the police and council can take action,
0:20:06 > 0:20:10but also pubs, clubs, restaurants and even taxi drivers,
0:20:10 > 0:20:13because they can issue the culprit with a yellow card.
0:20:15 > 0:20:18Gloucester, like many cities across the UK,
0:20:18 > 0:20:19has had its fair share of mayhem
0:20:19 > 0:20:23and disorderly behaviour on an average weekend night.
0:20:23 > 0:20:25In our last series, we were on a busy night shift
0:20:25 > 0:20:28with PC Mark Mansfield from Gloucestershire Police,
0:20:28 > 0:20:32whose job it is to keep revellers on the straight and narrow.
0:20:32 > 0:20:34From dealing with aggro in the street...
0:20:34 > 0:20:35BLEEP
0:20:35 > 0:20:38..to stopping people using the road as a toilet.
0:20:38 > 0:20:41Oh, my God, Richard! Don't do it!
0:20:41 > 0:20:45Clearly he's going to urinate in public,
0:20:45 > 0:20:49so we'll make sure that we sort this guy out.
0:20:51 > 0:20:52How many has he drunk tonight?
0:20:52 > 0:20:54- Quite a lot.- Has he?
0:20:54 > 0:20:56About double what I've had.
0:20:56 > 0:20:58No, I am fine. I was like,
0:20:58 > 0:21:01"Dude, that's a police officer right there!"
0:21:01 > 0:21:04You've got a good mate there. You should listen to him.
0:21:04 > 0:21:07I needed the toilet...
0:21:07 > 0:21:10Curiously, this is a job Mark loves.
0:21:10 > 0:21:13Yeah, it is fantastic. We love it. It is challenging,
0:21:13 > 0:21:15you never know where you're going to go to.
0:21:15 > 0:21:16Every job is different,
0:21:16 > 0:21:19every character is different that you deal with,
0:21:19 > 0:21:21and I think it's a really rewarding job.
0:21:21 > 0:21:22Most police officers will tell you
0:21:22 > 0:21:24they get a lot of job satisfaction out of the job,
0:21:24 > 0:21:26so it's really good.
0:21:28 > 0:21:30But there's often a dark side to the merriment
0:21:30 > 0:21:34Mark and his colleagues manage on a boozy night on the town.
0:21:36 > 0:21:40This man has had a skinful, and has already taken a swing at a bouncer.
0:21:40 > 0:21:43The police are on the scene very quickly.
0:21:45 > 0:21:46He's had a section 27 order,
0:21:46 > 0:21:49which is essentially an order to leave the city centre
0:21:49 > 0:21:51for the next 24 hours.
0:21:51 > 0:21:53It moves people that have caused us problems out of the city
0:21:53 > 0:21:55and if they come back they are in breach of that,
0:21:55 > 0:21:58and we'd arrest them and they'd spend a night in the cells.
0:21:58 > 0:22:00Breakfast out of a cardboard box.
0:22:00 > 0:22:04A section 27 notice allows the police to deal with
0:22:04 > 0:22:06low-level antisocial behaviour
0:22:06 > 0:22:10by issuing a short-term ban on a specified area.
0:22:10 > 0:22:13But it all puts a huge strain on police resources
0:22:13 > 0:22:17and is ineffective in actually getting to the root of the problem.
0:22:17 > 0:22:21Offenders come back and cause trouble again in the same areas,
0:22:21 > 0:22:25and now local shops and businesses in Gloucester have had enough.
0:22:30 > 0:22:32So, a year on, Gloucestershire Police,
0:22:32 > 0:22:35through the City Safe scheme, has teamed up with
0:22:35 > 0:22:39more than 60 local businesses to ban persistent trouble-makers
0:22:39 > 0:22:44from entering shops, bars and restaurants in the city centre.
0:22:44 > 0:22:46And they've got high hopes for their new initiative.
0:22:48 > 0:22:49This is the yellow card scheme.
0:22:49 > 0:22:52The way that that works, ladies and gents,
0:22:52 > 0:22:56is that one yellow card means a warning.
0:22:56 > 0:23:00If a person gets two yellow cards, potentially that is an exclusion,
0:23:00 > 0:23:03and that is an exclusion from all the members' premises.
0:23:03 > 0:23:05So, it's just like football.
0:23:05 > 0:23:08But this yellow card names and shames too.
0:23:08 > 0:23:11Behave badly and your mug shot goes on a central database
0:23:11 > 0:23:14visible to all the local business members.
0:23:14 > 0:23:16There's nowhere to hide!
0:23:16 > 0:23:19I think it's a brilliant idea.
0:23:19 > 0:23:22My guys have got a good relationship around the town anyway
0:23:22 > 0:23:27with the police, and this will just help even more so.
0:23:27 > 0:23:30We do get our fair share of passengers that choose not to pay.
0:23:30 > 0:23:33This is where the Gloucester City Safe scheme
0:23:33 > 0:23:36and the yellow card scheme will really come into play for us,
0:23:36 > 0:23:39because hopefully it will act as a deterrent
0:23:39 > 0:23:41and hopefully make a big difference.
0:23:46 > 0:23:49Businesses hope the new initiative will be a more proactive,
0:23:49 > 0:23:53"in-your-face" way of dealing with antisocial behaviour.
0:23:53 > 0:23:58The guys on the ground are supported by the CCTV control room operators.
0:23:59 > 0:24:02Bravo Charlie. Have we got any PCSOs around?
0:24:02 > 0:24:07They are the city centre's eyes and ears around the clock.
0:24:07 > 0:24:11It's safety for the public, but it's also safety for the police as well.
0:24:11 > 0:24:15So, we just keep an eye on different people
0:24:15 > 0:24:18and just make sure everything's all in order.
0:24:18 > 0:24:22They see everything the CCTV cameras see.
0:24:23 > 0:24:25I think we're unshockable at the moment.
0:24:25 > 0:24:28I think we've seen just about everything.
0:24:28 > 0:24:33That is something that you have come to expect now.
0:24:33 > 0:24:36And they have already noticed a difference.
0:24:37 > 0:24:41Since the City Safe started and they started this card system,
0:24:41 > 0:24:45it is working. I know there's been several instances now
0:24:45 > 0:24:48where the cards have been given out.
0:24:48 > 0:24:52Because of the library of offenders, we have got them
0:24:52 > 0:24:58on the website for the City Safe, so we all know who they are.
0:24:58 > 0:25:03So we can pick them up day or night. We're trying to get zero tolerance.
0:25:03 > 0:25:07If it's done with the red and yellow card, then so be it.
0:25:07 > 0:25:09Back down on the streets of Gloucester,
0:25:09 > 0:25:12PC Mark Mansfield is armed with his yellow cards
0:25:12 > 0:25:15to deal with the weekend party crowd.
0:25:15 > 0:25:18As police officers, we've been looking at fighting within
0:25:18 > 0:25:22a licensed premises, we'd be on about disorder in a main street,
0:25:22 > 0:25:24we've been on about shoplifting as well.
0:25:24 > 0:25:26Any form of antisocial behaviour
0:25:26 > 0:25:29that is deemed antisocial to the public,
0:25:29 > 0:25:32then we are going to look to issue yellow cards.
0:25:33 > 0:25:36There's no compromise. Two strikes and you're out.
0:25:39 > 0:25:41If they receive two yellow cards,
0:25:41 > 0:25:43then they're banned from the city centre for a year
0:25:43 > 0:25:46and that includes all shops, pubs, clubs,
0:25:46 > 0:25:48anywhere within the city centre that operates.
0:25:51 > 0:25:53Yeah, yeah. On your way, mate, all right.
0:25:55 > 0:25:57All right. Welcome to Gloucester.
0:25:57 > 0:25:59Off you go, then.
0:26:00 > 0:26:02He is going to get a yellow card in a minute.
0:26:02 > 0:26:03HE CHUCKLES
0:26:05 > 0:26:09A little later, it looks like a foul has been committed.
0:26:09 > 0:26:11Yeah, basically, the gentleman was refused admission
0:26:11 > 0:26:15due to the intoxicated state that he was in at the time.
0:26:15 > 0:26:17He then refused to actually walk away,
0:26:17 > 0:26:21decided to chuck a bottle of water at one of our staff
0:26:21 > 0:26:23and then walked around to the front of one of our pubs
0:26:23 > 0:26:27and decided to have a wee against one of our venues.
0:26:27 > 0:26:29At that point, I actually radioed through to the street CCTV
0:26:29 > 0:26:31to say that I want to issue a yellow card,
0:26:31 > 0:26:35and to get the local boys in blue to come round and have a chat to him.
0:26:35 > 0:26:37I've done nothing wrong.
0:26:37 > 0:26:40Next thing you know, I've just got a yellow card.
0:26:40 > 0:26:42He's been abusive to staff,
0:26:42 > 0:26:46so they've kicked him out of the pub now.
0:26:46 > 0:26:49We have given him a yellow card, and if he gets another one,
0:26:49 > 0:26:53then he'll be banned for a year, so he needs to behave in the city.
0:26:56 > 0:26:59What have you got in your hand? I'm afraid you're not allowed to drink alcohol
0:26:59 > 0:27:02in the streets of Gloucester, so can you tip it away for me, please?
0:27:02 > 0:27:05Mark's crime-busting partners, Acting Sergeant Miles Goodman
0:27:05 > 0:27:09and PC Claire Thomson are also on the lookout for behaviour
0:27:09 > 0:27:11that deserves the yellow card treatment.
0:27:11 > 0:27:13Before you put it in the bin, tip it out.
0:27:13 > 0:27:15- Pop it straight in for me. - There we go.
0:27:15 > 0:27:18Some behaviour calls for an immediate response.
0:27:18 > 0:27:21- You've peed on the floor! - No, I haven't.
0:27:21 > 0:27:23Yes, you have. I just saw you.
0:27:23 > 0:27:27I saw you urinate - have a wee - on the pavement. OK?
0:27:27 > 0:27:29Yeah, I do.
0:27:29 > 0:27:33What we're giving you is what is called a yellow card, OK?
0:27:33 > 0:27:36Because you've been seen urinating in a side street, OK?
0:27:36 > 0:27:39And this is a warning, this yellow card. All right?
0:27:39 > 0:27:42If Gloucester City Safe receives two or more incidents,
0:27:42 > 0:27:43so this is the first one,
0:27:43 > 0:27:46of crime or disorder or antisocial behaviour involving you,
0:27:46 > 0:27:47within a 12-month period,
0:27:47 > 0:27:50- you may well be excluded from all those premises.- Right.
0:27:50 > 0:27:52Off you go, go on.
0:27:52 > 0:27:55With the police, businesses and the council's backing,
0:27:55 > 0:27:58it looks the new scheme is making its mark.
0:27:58 > 0:27:59In the last three months,
0:27:59 > 0:28:03they've issued 72 yellow cards and five red.
0:28:03 > 0:28:05Now that's a result!
0:28:07 > 0:28:09Later...
0:28:09 > 0:28:12We're on the streets of Preston with Tommy and Michael
0:28:12 > 0:28:15as they battle with the worst kind of trash.
0:28:15 > 0:28:17Just picking up all the dirty needles,
0:28:17 > 0:28:20what druggies have been on, as you can see.
0:28:20 > 0:28:22I don't know what sort of drug they use.
0:28:26 > 0:28:29Let's get back to what bothers you in Britain today.
0:28:30 > 0:28:33What have you seen, what have you witnessed,
0:28:33 > 0:28:35and you can compare this to Blackpool or Lancashire,
0:28:35 > 0:28:37anywhere you are from, as you like...
0:28:37 > 0:28:42What have you seen, antisocial, that you really don't like?
0:28:42 > 0:28:45- Dog litter.- OK - poop?
0:28:45 > 0:28:48- Yeah.- OK, OK, dog poop is quite a hard one.
0:28:48 > 0:28:50A lot of people complain about that.
0:28:50 > 0:28:52- Good one.- We have got a dog, but we always pick it up.
0:28:52 > 0:28:54OK. Well, that's good.
0:28:54 > 0:28:57I mean, most decent people are now, aren't they?
0:28:57 > 0:28:59We cannot stop dogs pooping, but we can pick it up
0:28:59 > 0:29:02- and dispose of it correctly. What's the harm? OK.- Exactly.
0:29:02 > 0:29:05- But it annoys you when other people do it.- Yes, and don't pick it up.
0:29:05 > 0:29:07Spitting, I don't like spitting.
0:29:07 > 0:29:09I don't like people throwing rubbish out of cars.
0:29:09 > 0:29:11I tell you something else, people who smoke,
0:29:11 > 0:29:14I don't like people smoking in their cars, and I don't like it
0:29:14 > 0:29:17- when they throw their cigarette ends out of the car either.- Yeah!
0:29:17 > 0:29:20What gives you the right to throw a cigarette butt out a car?
0:29:20 > 0:29:23I tell you what, we're off on a roll now, aren't we?
0:29:23 > 0:29:24It has been a right pressure...
0:29:24 > 0:29:26er, pleasure, pleasure!
0:29:26 > 0:29:28Sorry, I meant pleasure. Lovely talking to you.
0:29:28 > 0:29:30Thanks lovely, take care, see you.
0:29:30 > 0:29:32- What's your name?- Anthony.
0:29:32 > 0:29:35What do you think about people using blue badges
0:29:35 > 0:29:37who might not be entitled to use them?
0:29:37 > 0:29:39Well, they should be hung, drawn and quartered.
0:29:39 > 0:29:41Good Lord, that's a bit hard, isn't it?
0:29:41 > 0:29:44Well, they should be hung, drawn and quartered, I repeat,
0:29:44 > 0:29:46because that's not exactly what they are meant for.
0:29:46 > 0:29:48The disabled in society should be looked after
0:29:48 > 0:29:51and I believe that the government issue that to look after
0:29:51 > 0:29:55the older people and infirm people and those with disabilities,
0:29:55 > 0:29:58so anyone using that, well,
0:29:58 > 0:30:02should be hung, drawn and quartered. Disable them properly now.
0:30:02 > 0:30:04I don't think we're ever going to go that far,
0:30:04 > 0:30:07- but certainly we'll give them a slap on the wrist, maybe. - No, deal with them ruthlessly.
0:30:07 > 0:30:09Oh, I tell you what, you're a hard man.
0:30:09 > 0:30:12- You've got to be ruthless. - You're a hard man. Thanks, Anthony.
0:30:12 > 0:30:15- My pleasure.- Oooh!
0:30:15 > 0:30:18- Have a good afternoon, guys. - Cheers, Ant, bye-bye. Bye.
0:30:21 > 0:30:24Antisocial behaviour is all about a lack human decency
0:30:24 > 0:30:27and disrespecting those people who live around you.
0:30:27 > 0:30:30And if your way of life makes other people's a misery,
0:30:30 > 0:30:32that's about as antisocial as it gets.
0:30:34 > 0:30:36We're on the front line with the highly skilled teams
0:30:36 > 0:30:39of council workers, police officers and volunteers
0:30:39 > 0:30:42who are committed to keeping our streets safe and clean
0:30:42 > 0:30:46and taking on our antisocial battles on a daily basis,
0:30:46 > 0:30:49to make sure that our lives are not blighted
0:30:49 > 0:30:52by other people's bad behaviour.
0:30:52 > 0:30:54This is Street Patrol UK.
0:30:57 > 0:31:00Sadly, littering in the UK is a massive problem,
0:31:00 > 0:31:02and whether you're a litter lout or not,
0:31:02 > 0:31:05we are all dependent on the council workers
0:31:05 > 0:31:09whose daily job it is to stop our streets from disappearing
0:31:09 > 0:31:11under a tide of filth like this.
0:31:14 > 0:31:17Many of them are dedicated to trouncing the trash,
0:31:17 > 0:31:20and for some, like Tommy Loftus in Preston,
0:31:20 > 0:31:22it turns out to be their dream job.
0:31:25 > 0:31:2871-year-old cleaning supervisor Tommy's passion
0:31:28 > 0:31:30for picking up litter knows no bounds.
0:31:33 > 0:31:37I've been doing this for ten years and I enjoy every minute of it.
0:31:38 > 0:31:41I think it's the best job I've ever had.
0:31:41 > 0:31:44As an ex-serviceman with 22 years in the army,
0:31:44 > 0:31:48Tommy likes things to be in its place and spick and span,
0:31:48 > 0:31:50so the job is a perfect fit.
0:31:52 > 0:31:55I like the job. I mean, it's out in the open,
0:31:55 > 0:31:57plenty of fresh air, plenty of exercise,
0:31:57 > 0:32:00and it costs me nothing. And I get paid!
0:32:00 > 0:32:03I don't have to go to gyms to keep fit. I just do this job.
0:32:05 > 0:32:08Tommy is part of a 50-strong council cleaning squad
0:32:08 > 0:32:09working in Preston City.
0:32:11 > 0:32:14And they collect 7,000 tonnes of litter annually
0:32:14 > 0:32:17from the streets, pavements, back alleys and litter bins.
0:32:19 > 0:32:23People just don't realise that when they drop litter
0:32:23 > 0:32:26it costs them money to pick it up if they're a taxpayer.
0:32:26 > 0:32:29My team go through about 30 of these bags a day,
0:32:29 > 0:32:32just going round the city centre, just picking. 30.
0:32:34 > 0:32:36If people actually thought about it,
0:32:36 > 0:32:38the rubbish that's collected in Preston,
0:32:38 > 0:32:40if we stopped picking litter up for a month,
0:32:40 > 0:32:43you wouldn't be able to walk the streets of Preston.
0:32:43 > 0:32:46You're not wrong there, Tommy. Litter louts across the UK drop
0:32:46 > 0:32:5130 million tonnes of litter every year, costing us taxpayers
0:32:51 > 0:32:56£885 million to keep our streets rubbish-free.
0:32:56 > 0:33:00Not only is rubbish an eyesore - if no-one picks it up,
0:33:00 > 0:33:04it can also attract vermin and become a health hazard.
0:33:04 > 0:33:08And one kind of discarded litter can be very dangerous indeed...
0:33:10 > 0:33:12..the needles from injecting drug users.
0:33:14 > 0:33:18That is a live one, because it's got a needle in it,
0:33:18 > 0:33:21and that's what you call a dead one, cos there's just a casing.
0:33:21 > 0:33:24There's one spot we went to and we actually picked up
0:33:24 > 0:33:2968 needles in one area. Just in a small area.
0:33:32 > 0:33:35And in Preston, it's a problem that seems to be getting worse.
0:33:36 > 0:33:40Tommy has recently gained an assistant on his daily rounds.
0:33:42 > 0:33:47Volunteer Michael is helping out with no pay, just to learn the job.
0:33:48 > 0:33:50Just picking up all the dirty needles,
0:33:50 > 0:33:53what druggies have been on, as you can see.
0:33:53 > 0:33:55I don't know what sort of drug they use.
0:33:57 > 0:34:00The drug users of Preston just don't seem to care.
0:34:00 > 0:34:01Another one.
0:34:01 > 0:34:03As well as dropping their dangerous sharps,
0:34:03 > 0:34:06local druggies have been upsetting residents
0:34:06 > 0:34:07by injecting in front of them.
0:34:07 > 0:34:12I saw them when they put the needle in the arm, you know?
0:34:12 > 0:34:13I am sorry.
0:34:13 > 0:34:17I am not saying because of me, but because of small baby,
0:34:17 > 0:34:19- you know, it's kind of...- Yeah.
0:34:19 > 0:34:22This is an unofficial part of Tommy's job,
0:34:22 > 0:34:26listening to residents' complaints about antisocial behaviour
0:34:26 > 0:34:27and passing them on to the council.
0:34:29 > 0:34:31Yeah, because it has really been a nightmare.
0:34:31 > 0:34:34Because a lot of people, they come inside, they drink,
0:34:34 > 0:34:37they scream, they fight.
0:34:37 > 0:34:42Tommy will always help out wherever he can, going the extra mile.
0:34:42 > 0:34:46Well, I promise you this - I'm not sure what day, one day this week -
0:34:46 > 0:34:48I'll have a team here and we'll get it cleaned out
0:34:48 > 0:34:50and we'll get a lock and chain put back on it.
0:34:50 > 0:34:52Thank you very much. Have a nice day.
0:34:52 > 0:34:54- All right.- Thank you very much.
0:34:54 > 0:34:57Tommy and 19-year-old Michael are now a regular team.
0:35:01 > 0:35:03Tommy's showing him the ropes
0:35:03 > 0:35:06with a view to passing the baton in a few years.
0:35:07 > 0:35:09There we go, we found a knife.
0:35:10 > 0:35:12To me, that's dangerous.
0:35:13 > 0:35:17Cos if a kid gets hold of it, it could do serious damage.
0:35:17 > 0:35:19Michael is one of those lads, you give him a job,
0:35:19 > 0:35:21I know I can rely on him.
0:35:21 > 0:35:23He'll go away and do it, he doesn't have to work with me.
0:35:23 > 0:35:26I don't have to check on him, I know it gets done.
0:35:29 > 0:35:32As a mentor, Tommy's made a big impression on Michael.
0:35:32 > 0:35:34He's taught me everything about the job,
0:35:34 > 0:35:37he's taught me health and safety.
0:35:37 > 0:35:39He has taught me everything I need to know.
0:35:39 > 0:35:42- Can I push it?- No, I'll push it.
0:35:44 > 0:35:46But it's going to be a little while yet
0:35:46 > 0:35:48before Tommy lets him have control of that cart.
0:35:48 > 0:35:51Older people shouldn't retire.
0:35:51 > 0:35:54They should work on till they think they're ready to retire.
0:35:55 > 0:35:58I've been here ten years now, I'm aged 71 and I think this job
0:35:58 > 0:36:02has actually helped keep me alive, so to speak,
0:36:02 > 0:36:04because I'm always on the go.
0:36:04 > 0:36:07There's always something to look forward to when I come here.
0:36:09 > 0:36:12Dropping litter is a thoughtless and antisocial thing to do
0:36:12 > 0:36:17and, if caught, you could face fines rising as high as £2,500,
0:36:17 > 0:36:20so that could become a very expensive bit of rubbish.
0:36:22 > 0:36:24- Oh, sorry!- Always a happy team.
0:36:28 > 0:36:31We're back in Portsmouth, where the parking enforcement team
0:36:31 > 0:36:33are on the trail of the fraudsters who are abusing
0:36:33 > 0:36:36the blue badge disabled parking scheme.
0:36:38 > 0:36:42Portsmouth council parking manager Michael Robinson has been
0:36:42 > 0:36:44watching out for an alleged offender who has been
0:36:44 > 0:36:48parking in a disabled space she is not entitled to use.
0:36:48 > 0:36:51Yesterday, when Michael lay in wait,
0:36:51 > 0:36:54he failed to catch her in the act as she was not at work.
0:36:54 > 0:36:57But today the lady's car is parked in the disabled bay.
0:36:57 > 0:37:00She is believed to be using her husband's badge.
0:37:01 > 0:37:04This particular one was a tip off that we got
0:37:04 > 0:37:05from a member of the public
0:37:05 > 0:37:08who told us that this lady was parking regularly
0:37:08 > 0:37:10and she works in a local shop,
0:37:10 > 0:37:13so we are currently waiting for a tow truck and she will be challenged
0:37:13 > 0:37:17about it and held to account for using the blue badge illegally.
0:37:17 > 0:37:19Michael passionately believes
0:37:19 > 0:37:22this misuse of badges does harm to others.
0:37:23 > 0:37:26Genuinely disabled people will come down here,
0:37:26 > 0:37:29hoping to park in a disabled bay that we have supplied
0:37:29 > 0:37:32and they can't, because she selfishly is using the space
0:37:32 > 0:37:35that isn't designed or meant for her.
0:37:36 > 0:37:40He doesn't have time to wait around, but marks her car out with cones
0:37:40 > 0:37:42while he attends to a tip-off around the corner.
0:37:43 > 0:37:47It's another persistent offender whose car is seen regularly
0:37:47 > 0:37:51parked outside a gym using a badge belonging to a member of his family.
0:37:53 > 0:37:56So he's arrived at ten past eight this morning, a lone male driver...
0:37:56 > 0:37:59Just give me a general description of what he was wearing.
0:37:59 > 0:38:03Black shorts, white vest and a bag slung over his shoulder.
0:38:05 > 0:38:07The intelligence we have been given is that he has probably
0:38:07 > 0:38:10been in the gym for half an hour, three quarters of an hour,
0:38:10 > 0:38:13and if the gentleman isn't back in that time period,
0:38:13 > 0:38:16then we will seize and tow the vehicle away.
0:38:16 > 0:38:18I do understand that this is quite a large guy,
0:38:18 > 0:38:20who's been volatile
0:38:20 > 0:38:24to a number of our civil enforcement officers previously.
0:38:25 > 0:38:29So the police are called in, just in case there's any trouble.
0:38:29 > 0:38:33But it seems the suspect isn't interested in stopping for a chat!
0:38:33 > 0:38:36As he walks away, his car is towed.
0:38:43 > 0:38:46In the meantime, the owner of the other car
0:38:46 > 0:38:48that Michael coned off has returned.
0:38:48 > 0:38:51My name's Steve. I work for Portsmouth City Council.
0:38:51 > 0:38:53Can I just have a look at the disabled badge
0:38:53 > 0:38:56- that you've displayed at the moment, please?- It's not in my name.- OK.
0:38:56 > 0:38:57I didn't have a lot of money on me
0:38:57 > 0:39:00and I thought I would just park there for today.
0:39:00 > 0:39:02- OK.- It was really stupid, wasn't it?
0:39:04 > 0:39:07So you just didn't have enough change to use the NCP car park?
0:39:07 > 0:39:10She has to surrender the badge there and then.
0:39:12 > 0:39:15I just... I shouldn't have done it and that was it.
0:39:15 > 0:39:17Hopefully, she'll think twice about doing it again.
0:39:17 > 0:39:20Obviously, she's now going to have to go home and face the
0:39:20 > 0:39:23embarrassment of telling her unwell husband that she's lost the badge.
0:39:23 > 0:39:26Michael's next stop is the car pound,
0:39:26 > 0:39:30where he's heard that the owner of the white Range Rover has turned up.
0:39:30 > 0:39:33The suspect wants his car back, but it won't be released
0:39:33 > 0:39:36until he's been questioned by the parking team
0:39:36 > 0:39:38and filled in the necessary paperwork.
0:39:40 > 0:39:42Have you come to get your car back?
0:39:45 > 0:39:49But the suspect doesn't want to know what Michael has to say.
0:39:49 > 0:39:51I would like the car, please.
0:39:51 > 0:39:53- I can't release it, cos it's... - I want to see the manager.
0:39:53 > 0:39:56- I am the manager. - Well, I'm here to take the car.
0:39:56 > 0:39:59I'm from the council and can explain what's happening.
0:40:00 > 0:40:02I can't release the car.
0:40:02 > 0:40:06You've got my car. I'm ordering you to release my car.
0:40:06 > 0:40:08Steve is on his way with the paperwork
0:40:08 > 0:40:11and that would help the man, if only he'd listen.
0:40:11 > 0:40:14- They're not allowed to. - He's on his way with the forms now.
0:40:14 > 0:40:16He'll be here in a couple of minutes.
0:40:16 > 0:40:18As soon as he gets here, you can speak to him,
0:40:18 > 0:40:20he'll sort it out, you take the vehicle.
0:40:20 > 0:40:22But we can't just release it, because there's
0:40:22 > 0:40:25a possible criminal matter we need to discuss with you as well.
0:40:25 > 0:40:29- Have you got anything to do with them?- No.- BLEEP off, then.
0:40:29 > 0:40:32- I'm trying to help you here. - Course you are.
0:40:32 > 0:40:35Things are getting really heated, and the suspect goes for the camera.
0:40:46 > 0:40:49Steve has arrived. He needs the man to answer a few questions.
0:40:49 > 0:40:53But he isn't interested in anything Steve has to say.
0:40:53 > 0:40:56Hello, sir. Let me introduce myself first. I'm Mr...
0:40:56 > 0:40:59- Don't put your arm round me, please, sir.- I'm not going to. I am going to close this door.
0:40:59 > 0:41:01I need to stay with him. I work with him.
0:41:01 > 0:41:03Till you've got a warrant to keep my car,
0:41:03 > 0:41:06I think you ought to release my car. At the moment...
0:41:06 > 0:41:09Before I ask you anything further, there is a reason to believe
0:41:09 > 0:41:12an offence has been committed under section 117 of the Road Traffic Act.
0:41:12 > 0:41:14I'm going to do you the release on your car,
0:41:14 > 0:41:17but before I ask you anything further or continue discussions,
0:41:17 > 0:41:21I must caution you. You do not have to say anything, but it may harm your defence if you do not mention
0:41:21 > 0:41:25when questioned something you later rely on in court. Anything you do say may be used in evidence.
0:41:25 > 0:41:28And with tensions mounting, the police are called in.
0:41:29 > 0:41:33The officers bring everyone together to try and sort it out.
0:41:33 > 0:41:36- Are you happy to surrender the badge to me as I have requested, sir?- No.
0:41:36 > 0:41:39I do have to advise you, I also have powers of seizure on the badge.
0:41:39 > 0:41:41The badge belongs to Portsmouth City Council
0:41:41 > 0:41:44and it is important that these matters are investigated...
0:41:44 > 0:41:47My car belongs to me, and anything in my car,
0:41:47 > 0:41:49you do not touch unless you've got a warrant.
0:41:49 > 0:41:53OK. In which case, I must advise you that badge will be cancelled, OK?
0:41:53 > 0:41:56But nothing is really resolved.
0:41:56 > 0:41:58The man leaves without his car,
0:41:58 > 0:42:02and despite Steve's protestations, takes the badge with him.
0:42:02 > 0:42:05Please be advised, sir, if you don't surrender the badge,
0:42:05 > 0:42:08it will, as I've advised you, be cancelled today.
0:42:10 > 0:42:16He will have to actually then reapply for a replacement disabled badge
0:42:16 > 0:42:18once this matter has been fully investigated
0:42:18 > 0:42:21and taken to a conclusion.
0:42:21 > 0:42:24As well as having the badge cancelled, the owner is still
0:42:24 > 0:42:27under investigation for his blue badge misuse.
0:42:27 > 0:42:32He later got his car back after paying the £105 removal fee.
0:42:34 > 0:42:37Michael has stern words for anyone who thinks
0:42:37 > 0:42:39this is a victimless crime.
0:42:39 > 0:42:43If a genuinely disabled person turns up in a disabled bay
0:42:43 > 0:42:44and there is someone else parking in it,
0:42:44 > 0:42:47not because they are disabled, but because they are trying to
0:42:47 > 0:42:51avoid the charges that every other motorist has to pay.
0:42:51 > 0:42:53They're there to help people that are disabled,
0:42:53 > 0:42:55they're there to help vulnerable people,
0:42:55 > 0:42:58they are not a ticket to free parking,
0:42:58 > 0:43:00and in Portsmouth, we won't have it.
0:43:03 > 0:43:06Well, that's your lot for today. Thanks for watching.