0:00:02 > 0:00:05Our lives are blighted by antisocial behaviour, whether
0:00:05 > 0:00:09it's nuisance neighbours, graffiti on the streets or too much booze.
0:00:09 > 0:00:11- Out the way, mate.- Yeah, right.
0:00:11 > 0:00:12England!
0:00:12 > 0:00:15What I suggest you do, is make your way away from here, right now.
0:00:15 > 0:00:17- Do you understand me? - Yeah, I understand.
0:00:17 > 0:00:20This is the story of the police officers, council wardens
0:00:20 > 0:00:24and local volunteers whose job it is to keep it off our streets.
0:00:24 > 0:00:26Let's go do some good.
0:00:26 > 0:00:28In my mind, this is antisocial behaviour
0:00:28 > 0:00:30because it affects everybody.
0:00:31 > 0:00:33Welcome to Street Patrol UK.
0:00:36 > 0:00:40Today, picking up the pieces in Norwich city centre with
0:00:40 > 0:00:43the crew of the SOS bus...
0:00:43 > 0:00:46- Ow! Ow! Ow! - Sorry, does that hurt?- Yes.
0:00:46 > 0:00:49- Would you like a can of man up to help?- No.
0:00:49 > 0:00:54..the wildlife rangers defending our natural heritage from thieves
0:00:54 > 0:00:56stealing precious wild bird eggs...
0:00:57 > 0:01:01It's highly illegal, it's been illegal for decades now in the UK.
0:01:01 > 0:01:06..and the battle to beat the metal theft epidemic sweeping the country.
0:01:06 > 0:01:10It has a much wider effect than the £50 or the £100 piece of metal
0:01:10 > 0:01:11they're going to steal.
0:01:27 > 0:01:31There's hardly a town centre in the whole of the UK,
0:01:31 > 0:01:34that doesn't have some kind of antisocial behaviour problem.
0:01:34 > 0:01:38But when you patrol one of the most deprived towns in the country,
0:01:38 > 0:01:40it's pretty hard to stem that tide.
0:01:40 > 0:01:44And one pair of Essex based wardens have to deal with full fly tipping
0:01:44 > 0:01:46and vandalism on a daily basis.
0:01:50 > 0:01:54East Jaywick on the Essex coast was built in the 1930s as a holiday
0:01:54 > 0:01:56resort for Londoners.
0:01:56 > 0:01:59With its long sandy beaches, it was a place
0:01:59 > 0:02:03to escape the daily grind of The Big Smoke.
0:02:03 > 0:02:07But over time, people moved in permanently to homes only
0:02:07 > 0:02:09constructed for temporary holiday use.
0:02:09 > 0:02:13Poor housing and high unemployment have lead to this being
0:02:13 > 0:02:16described as one of the most deprived towns in the UK.
0:02:21 > 0:02:23There is a lot of antisocial behaviour.
0:02:23 > 0:02:29You've got the drug addicts and the alcoholics that ruin it.
0:02:29 > 0:02:32There is quite a lot of rubbish out on the streets.
0:02:32 > 0:02:35I don't really want my kids to see that, cos I don't want them
0:02:35 > 0:02:39to think that that is the right thing for people to be doing.
0:02:41 > 0:02:45Every day, community wardens Brian Chittick
0:02:45 > 0:02:48and Anabelle Binnington have to deal with a range of problems.
0:02:50 > 0:02:53But the morning gets off to a gentle start for Annabelle,
0:02:53 > 0:02:57who has to act as nursemaid to two abandoned newborn kittens.
0:02:59 > 0:03:01They were found by a member of the public,
0:03:01 > 0:03:04dumped in the litter bin, and they think,
0:03:04 > 0:03:08the RSPCA think they're only about ten to 14 days old.
0:03:10 > 0:03:14So the RSPCA took them, and then took them into their vets and
0:03:14 > 0:03:19then phoned me up and asked me if I'd hand rear them for a few weeks.
0:03:19 > 0:03:20Betty and Berty.
0:03:20 > 0:03:24Do you have to feed them both every sort of few hours, yeah?
0:03:24 > 0:03:28Midnight, two o'clock and then six o'clock. Worse than having a baby.
0:03:31 > 0:03:35Time to hit the road and find out what the new day will bring.
0:03:35 > 0:03:37You OK? Good, good.
0:03:39 > 0:03:42A depressingly regular part of their daily beat is dealing with
0:03:42 > 0:03:46the constant rubbish that is carelessly dumped on the streets.
0:03:48 > 0:03:53This trampoline was on the beach two days ago.
0:03:53 > 0:03:56Then it materialised in the gardens yesterday,
0:03:56 > 0:03:59- so now it's come up to the bin. - That will go.
0:04:01 > 0:04:06Across the UK, councils deal with more than 700,000 incidents
0:04:06 > 0:04:07of fly tipping a year.
0:04:07 > 0:04:11It costs over £36 million to clear it away
0:04:11 > 0:04:15and it's a major problem in Jaywick.
0:04:15 > 0:04:18Previous tenants have moved out
0:04:18 > 0:04:21and this may have been left in the property.
0:04:21 > 0:04:24Then it really comes down to the landlord to clear it.
0:04:24 > 0:04:26But it's whether it gets cleared or not.
0:04:26 > 0:04:29You know, in my mind, this is antisocial behaviour
0:04:29 > 0:04:31because it affects everybody.
0:04:32 > 0:04:35This kind of rubbish can often attract vermin.
0:04:35 > 0:04:37- Barbecue and chilli sauce?- Yeah.
0:04:37 > 0:04:40It's in case the rats get hungry!
0:04:40 > 0:04:41Pictures taken,
0:04:41 > 0:04:45the landlord will now get a warning letter to deal with it.
0:04:46 > 0:04:49Brian's beat includes the sea front.
0:04:49 > 0:04:52Though only feet away from the troubled streets of Jaywick,
0:04:52 > 0:04:56it still attracts plenty of people wanting to take in some sea air.
0:04:58 > 0:05:01What can get better than this? It's 20 degrees today,
0:05:01 > 0:05:04so, yeah, this is a perk of the job.
0:05:04 > 0:05:08Walking along the sea front, you know, people would pay to do that.
0:05:08 > 0:05:12Even if some of them leave behind the contents of their front room!
0:05:13 > 0:05:17I received a complaint from a local resident that a green leather
0:05:17 > 0:05:20sofa had turned up on the beach.
0:05:20 > 0:05:23What I do, I contact a very special little team,
0:05:23 > 0:05:26which we call The Hit Squad, and we ask them
0:05:26 > 0:05:31to remove uncommon things like this that may occur around the district.
0:05:31 > 0:05:34With the hit squad on its way to pick up the eyesore of a sofa,
0:05:34 > 0:05:38Brian heads back to the streets of Jaywick.
0:05:38 > 0:05:41One of his house calls is to meet a woman who needs his help.
0:05:42 > 0:05:47- The back yard opposite me, it's full up with dog's muck.- Really?
0:05:47 > 0:05:50There's a chair sitting out there, with black bags on it
0:05:50 > 0:05:53and I'd hate to think what's in it, I can imagine.
0:05:53 > 0:05:57- Right, understood. Understood. - And it stinks and it's vile.
0:05:57 > 0:06:02- With a family?- It's an old man. - Old man.- He's got four dogs.
0:06:02 > 0:06:04How long's it been like this? Has it been very recent?
0:06:04 > 0:06:07- Long time?- Months. - Months?
0:06:07 > 0:06:10This amount of dog fouling is a hazard which needs Brian's
0:06:10 > 0:06:12immediate attention.
0:06:15 > 0:06:18- Yeah, he went out earlier on his little mobility scooter.- Right.
0:06:19 > 0:06:23Dog poo is not only smelly, it's teeming with E-coli
0:06:23 > 0:06:27and other harmful bacteria and it can contain roundworm larvae
0:06:27 > 0:06:30which can infect children and adults alike.
0:06:31 > 0:06:34Brian wants this mess gone as quickly as possible.
0:06:34 > 0:06:37I've tried to deal with it today, I've been to the house.
0:06:37 > 0:06:41Sadly, the tenant isn't there, so what I'm going to do, is post
0:06:41 > 0:06:43a letter through the door.
0:06:43 > 0:06:45It's explaining to the occupant,
0:06:45 > 0:06:48if it isn't cleared away, they will take action.
0:06:50 > 0:06:53So far this morning, Brian has dealt with fly tipping,
0:06:53 > 0:06:59surfing sofas and a mountain of dog poo, and it's not even lunchtime!
0:06:59 > 0:07:01Now, he's got to check up on a case of vandalism.
0:07:03 > 0:07:07And last week, some people just chopped the trees down.
0:07:07 > 0:07:11A local green space, designed specially for kids, has been
0:07:11 > 0:07:13ruined by some uncaring yobs.
0:07:13 > 0:07:17I feel really sorry for, in particular Clive,
0:07:17 > 0:07:19who kind of looks after all of this.
0:07:19 > 0:07:22It's frustrating. You can see all the trees are coming up lovely,
0:07:22 > 0:07:25they was all in bloom, a lot of them.
0:07:25 > 0:07:27Then we've had no end of vandalism,
0:07:27 > 0:07:31trees broken, dug up, stolen, we don't know who is doing it.
0:07:31 > 0:07:35It's just total mindless vandalism for no reason whatsoever.
0:07:35 > 0:07:37It's a nice space, people are enjoying it,
0:07:37 > 0:07:40and they just chopped all the trees down.
0:07:42 > 0:07:43Crazy.
0:07:46 > 0:07:49Sadly, vandalism is a long term issue here.
0:07:49 > 0:07:52The local council has even offered a reward to track down
0:07:52 > 0:07:54these antisocial hooligans.
0:07:55 > 0:07:57Back on the beach...
0:07:59 > 0:08:02- Afternoon gents, thanks for coming. - Hiya, Brian.- John, nice to see ya.
0:08:02 > 0:08:06The Hit Squad has arrived and it's all hands on deck.
0:08:07 > 0:08:11It takes this much manpower, all paid for out of local council taxes,
0:08:11 > 0:08:15to deal with just one thoughtlessly dumped item.
0:08:16 > 0:08:17Is it hard work Brian?
0:08:17 > 0:08:21No, I'm not out of breath or anything. Yes.
0:08:23 > 0:08:26Brian and Annabelle are the kind of people this series is
0:08:26 > 0:08:30all about, working on the front line in a difficult place, always
0:08:30 > 0:08:35going the extra mile, committed to keeping the streets safe and clean.
0:08:35 > 0:08:37They are doing a good job.
0:08:37 > 0:08:42I think they personally are. Like, dogs roaming.
0:08:42 > 0:08:44- They are doing a good job. - There you are.
0:08:44 > 0:08:47- Hi, Brian. - You all right, matey?
0:08:47 > 0:08:49There's a difference in them being around, they do help
0:08:49 > 0:08:53and if I've got a problem, I can ring them up and they address it.
0:08:53 > 0:08:57I didn't ever tell you the story about the nude sunbathers, did I?
0:08:57 > 0:09:01- No.- In the grass. - Really?
0:09:01 > 0:09:05- All he had to cover his modesty was a sock.- Oh!
0:09:10 > 0:09:15The Wildlife Warriors on guard 24/7, protecting the precious
0:09:15 > 0:09:17eggs of our wild birds of prey.
0:09:20 > 0:09:23In towns and cities up and down the land, Saturday night normally
0:09:23 > 0:09:27means going out and having a good time, like these guys.
0:09:27 > 0:09:30But as we know, some people have too much of a good time
0:09:30 > 0:09:32and that can spell trouble.
0:09:32 > 0:09:35But in Norwich city centre, there's a team of local volunteers
0:09:35 > 0:09:38whose aim is to keep the city running smoothly,
0:09:38 > 0:09:42but also offer safe haven for the revellers who've overdone it.
0:09:44 > 0:09:47It's bank holiday weekend in city centre, Norwich,
0:09:47 > 0:09:50and the party is in full swing.
0:09:50 > 0:09:52The bars are crammed and the booze is flowing.
0:09:54 > 0:09:57And it's shaping up to be a busy night for the volunteers
0:09:57 > 0:09:59of the SOS Bus.
0:09:59 > 0:10:02They've already got their hands full, not only with those who have
0:10:02 > 0:10:06over indulged, but also with all manner of injuries
0:10:06 > 0:10:09and accidents, mostly caused by drinking.
0:10:10 > 0:10:12It's my birthday, whoa!
0:10:14 > 0:10:17A street patrol has brought in a man who has been
0:10:17 > 0:10:21head-butted in a nightclub for first aider Belinda to treat.
0:10:21 > 0:10:24He had a cut on his nose and a possible fracture.
0:10:24 > 0:10:27So, because his injury needed assessing,
0:10:27 > 0:10:30we brought him back here, so the paramedic can have a look at it.
0:10:30 > 0:10:34- How much have you has to drink tonight?- Lots.
0:10:34 > 0:10:36LAUGHS
0:10:36 > 0:10:40You've got a cut on the top of your nose there.
0:10:40 > 0:10:42- Ow, Ow, Ow! - Sorry, does that hurt?- Yes.
0:10:42 > 0:10:45- Would you like a can of man up to help?- No.- I want a can.
0:10:45 > 0:10:48Please, can someone get me a can of man up?
0:10:48 > 0:10:51Luckily, his injuries are superficial
0:10:51 > 0:10:54and he's keen to get back to the party with his mate.
0:10:54 > 0:10:59He's my mate, my flatmate, my buddy, my side kick.
0:10:59 > 0:11:01- Do you want to carry on partying? - Yes.
0:11:01 > 0:11:04- You're free to leave, Jamie. - Excrement. I mean, excellent.
0:11:04 > 0:11:09- Thank you.- Bye.- Let's dance. C'mon, let's go party.
0:11:09 > 0:11:12- Let's move on, I'll see you later.- Bye.
0:11:15 > 0:11:20With only seven volunteers crewing the bus and so many pubs and clubs,
0:11:20 > 0:11:22the job is highly pressured.
0:11:22 > 0:11:26- Incoming. - They have their work cut out.
0:11:26 > 0:11:29At times, the streets of the city centre are mayhem,
0:11:29 > 0:11:32with casualties queuing up to be seen on the bus.
0:11:34 > 0:11:39The SOS bus takes the pressure off the emergency services, leaving
0:11:39 > 0:11:43them to focus on incidents and people that really need their help.
0:11:45 > 0:11:46I'm really sorry about this.
0:11:46 > 0:11:50You don't have to be sorry. Pleased to treat you, mate.
0:11:50 > 0:11:54The next patient isn't planning on any more partying after being
0:11:54 > 0:11:55punched in the face.
0:11:55 > 0:11:59It looks like he's sobering up pretty quickly.
0:11:59 > 0:12:02Stick that on your nose, all right?
0:12:02 > 0:12:06If it gets too unbearable, just take it off. All right?
0:12:06 > 0:12:08- I'm sorry about this. - That's all right.
0:12:08 > 0:12:10All right, mate.
0:12:10 > 0:12:14Excessive drinking is at the root of many of the cases the SOS bus
0:12:14 > 0:12:15volunteers deal with.
0:12:18 > 0:12:20To help keep a lid on things,
0:12:20 > 0:12:23SOS patrols go out to assist those in need on the street.
0:12:25 > 0:12:27Shift leader, Steve, co-ordinates...
0:12:27 > 0:12:32This is Sierra support to control. Radio check, please, over.
0:12:32 > 0:12:36..directing the patrols where they are needed.
0:12:36 > 0:12:38We deal with many situations in Prince Road,
0:12:38 > 0:12:42woman falling over with their high heels, blisters...
0:12:42 > 0:12:46- Hello! - ..people coming with fights.
0:12:46 > 0:12:50Yeah, these bad, bad people who go clubbing.
0:12:50 > 0:12:53But, mostly, they deal with drunk people being sick.
0:12:56 > 0:12:59Quite a lot of young people, do what I call pre-loading,
0:12:59 > 0:13:01before they come out.
0:13:01 > 0:13:05They make the mistake of not having anything to eat.
0:13:05 > 0:13:07There you go, hold that.
0:13:07 > 0:13:10At this time in the early hours of the morning, patient safety
0:13:10 > 0:13:15is vital, especially when they've had too much to drink...
0:13:15 > 0:13:19- Your food is getting cold, mate. - ..and don't know where they are.
0:13:19 > 0:13:25You live at number two? No? What's the name of the road?
0:13:28 > 0:13:30Triangle? No? Cross?
0:13:30 > 0:13:33You're absolutely fine.
0:13:33 > 0:13:36To make sure that people get home in one piece,
0:13:36 > 0:13:41the bus volunteers operate a last resort SOS home delivery service...
0:13:41 > 0:13:42I just found him wandering around.
0:13:42 > 0:13:46..taking the lost and confused back to their beds.
0:14:01 > 0:14:04But there are some cases that look more serious.
0:14:06 > 0:14:10The team are worried they may have a case of alcohol poisoning,
0:14:10 > 0:14:16something that sees over 300 people hospitalised every week in the UK.
0:14:16 > 0:14:19St John's Ambulance volunteer, Jamie, is keeping a close
0:14:19 > 0:14:22eye on this young man's vital signs.
0:14:22 > 0:14:24Right, chum, I'm going to pop a little thing in your ear
0:14:24 > 0:14:26and do your temperature, OK?
0:14:26 > 0:14:28I want you to stay nice and still for me.
0:14:28 > 0:14:33Alcohol poisoning can lead to seizures, hypothermia and death.
0:14:34 > 0:14:37A critical sign is a rapid decrease in body temperature to
0:14:37 > 0:14:42dangerously low levels, which is what Jamie's monitoring.
0:14:43 > 0:14:46- Sorry, Leigh. - One six zero over ten.
0:14:46 > 0:14:51- One six zero over?- Ten. - 110.
0:14:53 > 0:14:56OK fella, this is going on your finger, OK?
0:14:56 > 0:14:58Measuring your oxygen saturation.
0:14:58 > 0:15:01This youngster, who they've seen here before,
0:15:01 > 0:15:03seems to be in a serious condition.
0:15:10 > 0:15:12Can you hear me?
0:15:12 > 0:15:15Similar thing has happened tonight. He's come in, he's been alert,
0:15:15 > 0:15:17he'd been taking sips of water with us
0:15:17 > 0:15:20and then suddenly his consciousness level has reduced
0:15:20 > 0:15:23to a level of unconsciousness.
0:15:23 > 0:15:25If he gets worse, guys, call the paramedics in.
0:15:25 > 0:15:30Can you open your eyes? Can you open your eyes for us?
0:15:35 > 0:15:37Just open your eyes.
0:15:37 > 0:15:40We couldn't get any reaction from him, by, you know, tapping him
0:15:40 > 0:15:44or from our voice prompts, so that's the reason we called
0:15:44 > 0:15:47in the NHS paramedic because his level of consciousness had dropped.
0:15:50 > 0:15:52He's causing real concern for the team.
0:15:52 > 0:15:55His lack of response means they now need to hand over
0:15:55 > 0:15:57to the emergency services.
0:16:00 > 0:16:02Hello, guys, again.
0:16:05 > 0:16:08His consciousness level has dropped as he's been with us.
0:16:10 > 0:16:16He's been alert with resps of ten and pulse of 85.
0:16:16 > 0:16:17That's his blood pressure.
0:16:17 > 0:16:20He was a bit cold but it was pretty much to be expected.
0:16:20 > 0:16:23- How are you feeling?- Resps of ten, eh?
0:16:23 > 0:16:27What's your favourite tipple been? What you been drinking?
0:16:27 > 0:16:30Jagerbombs. Jagerbombs.
0:16:33 > 0:16:37In 2012, there were more than 8,000 alcohol related
0:16:37 > 0:16:38deaths in the UK.
0:16:40 > 0:16:47Your sugar levels are fine. OK. So, there's nothing wrong with that.
0:16:47 > 0:16:49Your blood pressure's dropped a little bit
0:16:49 > 0:16:51since you first came on the bus.
0:16:51 > 0:16:55Alcohol can react badly with illegal and prescribed drugs.
0:16:55 > 0:17:00His pupils are quite big. We don't know if he's taken anything.
0:17:00 > 0:17:02Leigh talks to the young man's mum
0:17:02 > 0:17:04and discovers he suffers from seizures.
0:17:06 > 0:17:11I've rang his mum. He's had a couple of seizures in the past.
0:17:11 > 0:17:13The medication he's got,
0:17:13 > 0:17:17she doesn't know what it is, but he's not allowed to drink with it.
0:17:17 > 0:17:21The drugs he takes for his medical condition don't mix well with booze.
0:17:21 > 0:17:24- Who is the specialist you go to? - You're still very cold, mate.
0:17:24 > 0:17:28I think what we need to do, is run you up to the hospital,
0:17:28 > 0:17:30because we need to get you warm.
0:17:30 > 0:17:33I'm happy with him warming up in A&E, if that's all right?
0:17:35 > 0:17:38The young man's vital signs still aren't great
0:17:38 > 0:17:40and the paramedic wants him checked out at A&E.
0:17:40 > 0:17:43Right, are you happy to take a little walk outside?
0:17:47 > 0:17:51Steve and the team who run the Norwich SOS bus, are ordinary
0:17:51 > 0:17:53people who kindly give up their time to work
0:17:53 > 0:17:55late into the night on the streets.
0:17:57 > 0:18:01Our mission is to make sure that people get home safe and sound.
0:18:01 > 0:18:03Safe and sound is the SOS bit.
0:18:05 > 0:18:10Their work ensures antisocial behaviour is kept to a minimum
0:18:10 > 0:18:14and those who really need help, can receive timely care and attention.
0:18:18 > 0:18:21Some people may have been daft, they may have been stupid,
0:18:21 > 0:18:25but I think we've all been there at times, we're not there to judge.
0:18:25 > 0:18:28We don't want it to end up in a tragedy.
0:18:28 > 0:18:31Without the SOS bus volunteers and hundreds of others
0:18:31 > 0:18:35around the country like them, many accident and emergency departments
0:18:35 > 0:18:40would be swamped and more drinker's lives could be at risk.
0:18:40 > 0:18:43I don't think we're just clearing up after the mess, I think
0:18:43 > 0:18:45we regard ourselves more as a safety net.
0:18:45 > 0:18:48The people who have been out for the night
0:18:48 > 0:18:50and it's really not gone how they've planned,
0:18:50 > 0:18:52that's what we're there for.
0:18:53 > 0:18:54Later...
0:18:54 > 0:18:58volunteer, Jamie, is first on the scene at a head on collision
0:18:58 > 0:19:00between a motorbike and a taxi.
0:19:01 > 0:19:04We're very keen to keep his neck and his spine very still
0:19:04 > 0:19:07because we always query there might be some spinal damage.
0:19:09 > 0:19:12I've been out and about on a street patrol of my own,
0:19:12 > 0:19:15to hear what bothers you about Britain today.
0:19:15 > 0:19:18- What's your name, by the way? - Evelyn.- I'm Dominic.
0:19:18 > 0:19:21- Hello.- Have you ever witnessed or been the victim of fly
0:19:21 > 0:19:22tipping in your neighbourhood?
0:19:22 > 0:19:25- Oh, God. Don't talk. It's awful.- Really?
0:19:25 > 0:19:31Yeah, we live on open countryside and any little lane, we find tyres,
0:19:31 > 0:19:37you know those fridges they put drinks in, in the supermarket thing?
0:19:37 > 0:19:39Yeah. And you've had that round where you live?
0:19:39 > 0:19:41A lot of it round where I live, yes.
0:19:41 > 0:19:43Oh, crikey. Have you done anything about it?
0:19:43 > 0:19:46Well, apart from ringing the council to say it's been done.
0:19:46 > 0:19:48And if you saw someone doing it, would you feel brave enough
0:19:48 > 0:19:50- to say something? - Depends how big they are.
0:19:50 > 0:19:53Yeah, that's probably quite wise, Evelyn.
0:19:53 > 0:19:56- What's your name?- My name's Rob. - Rob, who is this?
0:19:56 > 0:19:58- This is Tilly, my daughter. - Lovely to meet you, Tilly.
0:19:58 > 0:20:00Rob, tell me what bugs you about what people do.
0:20:00 > 0:20:02- Antisocial behaviour?- Noise.
0:20:02 > 0:20:05You know, obviously, I've got a young daughter,
0:20:05 > 0:20:08so, obviously, she goes to bed quite early and you know people in
0:20:08 > 0:20:10the street, if you say anything, they give you a load of lip back.
0:20:10 > 0:20:13You say, "Well my daughter needs to go to bed because she needs
0:20:13 > 0:20:16"to get up for school at a certain time," and, you know, you get
0:20:16 > 0:20:19a load of lip and instead of them saying, "Oh, yeah, sorry about that."
0:20:19 > 0:20:21Walking off, they don't seem to care too much, to be honest,
0:20:21 > 0:20:24which is a bug-bear of mine, to be honest with you.
0:20:24 > 0:20:26- Disrespectful people. - Yeah, basically, yeah.
0:20:26 > 0:20:29Tell me about anything you witness in public that's antisocial
0:20:29 > 0:20:31and really annoys you.
0:20:31 > 0:20:33Not giving up seats to old people, I suppose.
0:20:33 > 0:20:35On the trains, I see it quite a lot.
0:20:35 > 0:20:37I gave my seat up yesterday to a person on the train.
0:20:37 > 0:20:39There was about ten other people around me,
0:20:39 > 0:20:41they could have done the same thing. They didn't.
0:20:41 > 0:20:43- Hello my lovely, what's your name? - Margery.
0:20:43 > 0:20:45Lovely to meet you, Margery.
0:20:45 > 0:20:48Can I ask you what people do that might really annoy you?
0:20:48 > 0:20:51- Spitting in the street.- Yeah. - That really annoys me.
0:20:51 > 0:20:53- Why do you think people do it? - I don't know.
0:20:53 > 0:20:56You know, they just spread germs, don't they?
0:20:56 > 0:20:58- It's a horrible, dirty, filthy habit.- It is, yes.
0:20:58 > 0:21:01Thank you ever so much for your time. Cheerio, lovely.
0:21:01 > 0:21:03- Bye-bye.- Bye.
0:21:06 > 0:21:09If you thought antisocial behaviour was limited to city
0:21:09 > 0:21:11centres, you'd be wrong.
0:21:11 > 0:21:14You see, thieves and vandals can do their dirty work in even
0:21:14 > 0:21:19the most tranquil of settings, sometimes even targeting wildlife.
0:21:19 > 0:21:23You see, the UK is home to many rare species of birds whose very
0:21:23 > 0:21:26existence can be jeopardized by the sort of people who want
0:21:26 > 0:21:28to steal their eggs for collectors.
0:21:28 > 0:21:31And that's why one group of bird lovers is making sure
0:21:31 > 0:21:34they are staying one step ahead of the antisocial thieves.
0:21:37 > 0:21:40Driving through the Scottish Highlands, Emma Rawling,
0:21:40 > 0:21:43ranger for the Scottish Wildlife Trust,
0:21:43 > 0:21:44is on a mission.
0:21:46 > 0:21:49She's on her way to start a long shift with a large
0:21:49 > 0:21:53group of volunteers who all share her passion,
0:21:53 > 0:21:57to protect one of nature's magnificent wild birds of prey...
0:21:57 > 0:21:59the Osprey.
0:22:05 > 0:22:07These birds are really spectacular, they're beautifully
0:22:07 > 0:22:10adapted for their specialist fish hunting lifestyles, and to see
0:22:10 > 0:22:13them in action, is really to appreciate a top predator,
0:22:13 > 0:22:16you know, doing its job.
0:22:16 > 0:22:19Though the Osprey is one of nature's deadliest birds,
0:22:19 > 0:22:23they are vulnerable to an even more dangerous predator, mankind.
0:22:25 > 0:22:29Being such a rare bird, the Osprey is a protected species,
0:22:29 > 0:22:32and its eggs are collectors' items,
0:22:32 > 0:22:34achieving high prices on the black market.
0:22:35 > 0:22:39Illegal egg theft is still a real risk that is really an archaic
0:22:39 > 0:22:40and barbaric hobby.
0:22:40 > 0:22:41It is highly illegal,
0:22:41 > 0:22:44it's been illegal for decades now in the UK, but there's
0:22:44 > 0:22:48a hardcore of people who are still obsessive about egg collecting,
0:22:48 > 0:22:51and don't seem to care that you have to destroy
0:22:51 > 0:22:52the chicks inside the eggs.
0:22:52 > 0:22:55Emma and her team of volunteers are there to provide
0:22:55 > 0:22:57a protective shield.
0:22:57 > 0:23:02With infrared cameras and 24/7 guards posted on the nest,
0:23:02 > 0:23:07they make sure no egg hunter can steal the osprey's precious young.
0:23:07 > 0:23:09During Osprey breeding season, this is what I do, I eat,
0:23:09 > 0:23:12sleep and breathe Osprey nest protection.
0:23:12 > 0:23:15So, there's myself and over 70 volunteers, believe it or not.
0:23:16 > 0:23:19It's initiatives like this that help preserve our natural
0:23:19 > 0:23:23heritage from the clutches of the selfish vandals who don't
0:23:23 > 0:23:28care that their actions could wipe out the Osprey from the UK.
0:23:31 > 0:23:32Emma and her team work at the
0:23:32 > 0:23:36Loch of the Lowes Visitor Centre and Reserve in Perthshire,
0:23:36 > 0:23:40which covers 98 hectares on the borders of the highlands.
0:23:40 > 0:23:44The equivalent of 119 football pitches.
0:23:44 > 0:23:48That's an awful lot of land to cover.
0:23:48 > 0:23:51He's very careful for such a big predator.
0:23:51 > 0:23:53He's actually very delicate and tender around the eggs,
0:23:53 > 0:23:54it's quite nice to see.
0:23:54 > 0:23:56The centre draws in tourists
0:23:56 > 0:24:00and bird watchers from around the world which raises much
0:24:00 > 0:24:03needed money to continue protecting this rare species.
0:24:03 > 0:24:05Oh! A nice view of the eggs there, that's good.
0:24:05 > 0:24:08The star of the show is Lady, an Osprey who has been
0:24:08 > 0:24:12nesting on the site for the past 24 seasons.
0:24:12 > 0:24:15I think they sort of capture people's imagination
0:24:15 > 0:24:17and specifically, this site,
0:24:17 > 0:24:21because of Lady being such a renowned Osprey herself.
0:24:21 > 0:24:23People have really become quite attached to her,
0:24:23 > 0:24:26and sort of want to see where her journey's going,
0:24:26 > 0:24:29how she'll fare in the later years of her life.
0:24:29 > 0:24:33For the team, it's a constant vigil lasting seven months,
0:24:33 > 0:24:36from the day the birds fly in during February, to the moment
0:24:36 > 0:24:38they migrate back to Africa in August.
0:24:41 > 0:24:46Patrolling the front line is volunteer ranger, Dennis Buchan.
0:24:46 > 0:24:48His tour of duty takes him round the lake's perimeter,
0:24:48 > 0:24:54keeping an eye out for shifty goings on, and he trusts no-one!
0:24:54 > 0:25:01If you're not carrying a camera or binoculars, why would they be there?
0:25:01 > 0:25:08It's kind of common sense! There's something not right here.
0:25:08 > 0:25:10About once a year, we have a major incident.
0:25:10 > 0:25:12There was a man convicted in Inverness-shire,
0:25:12 > 0:25:14who was caught just last year
0:25:14 > 0:25:17with a collection of over 2,000 illegal birds' eggs.
0:25:17 > 0:25:21Some of our rarest UK species, including eight Osprey eggs!
0:25:21 > 0:25:22It's really sad.
0:25:23 > 0:25:26Keeping an eagle eye on the Osprey, Dennis isn't
0:25:26 > 0:25:28just on the lookout for egg thieves.
0:25:28 > 0:25:32He's there to make sure the birds aren't disturbed by tourists
0:25:32 > 0:25:33and walkers.
0:25:33 > 0:25:37You don't have to climb a tree to scare the living daylights
0:25:37 > 0:25:38out of a bird.
0:25:38 > 0:25:42You've got to be aware that if you get too close to the nest,
0:25:42 > 0:25:50the birds may well desert, and that's a generation of young, gone!
0:25:51 > 0:25:54And it's not just humans distressing the birds
0:25:54 > 0:25:56and plundering their nests.
0:25:56 > 0:25:58There are natural predators out there too,
0:25:58 > 0:26:01as this footage shows from early in the nesting season,
0:26:01 > 0:26:04when one of Lady's three eggs was destroyed.
0:26:06 > 0:26:09Unfortunately, we did have a Carrion Crow steal one of the eggs
0:26:09 > 0:26:14this year and that's a natural phenomena that we can't prevent,
0:26:14 > 0:26:16so it shows you, even though we have this high-tech equipment
0:26:16 > 0:26:20and all this time invested, in making sure the human disturbance
0:26:20 > 0:26:22and egg theft doesn't happen,
0:26:22 > 0:26:25I'm afraid nature can still throw us a curved ball.
0:26:26 > 0:26:30Emma's shift doesn't end when the sun goes down.
0:26:30 > 0:26:35We all do crazy hours, 60 to 70 hour weeks are the norm
0:26:35 > 0:26:38and having such a famous female which makes her more of a target,
0:26:38 > 0:26:40we do really need to keep up our guard.
0:26:40 > 0:26:43The watch will continue throughout the night.
0:26:43 > 0:26:46We're all desperately hoping that one of the two remaining
0:26:46 > 0:26:47eggs in the nest will hatch.
0:26:47 > 0:26:51Fingers, toes, everything crossed and hoping for good luck.
0:26:51 > 0:26:54- Hi guys. How's it going?- Good.
0:26:54 > 0:26:57- I'll be on the walkie talkie if you need me.- OK.
0:26:57 > 0:27:00- Give me a bell if you see anything suspicious.- All right.
0:27:00 > 0:27:02- Have a good evening.- You too.
0:27:05 > 0:27:06As Lady settles down for the night,
0:27:06 > 0:27:10the team is keeping vigil with their infra-red technology.
0:27:10 > 0:27:13There'll be no egg snatching here.
0:27:13 > 0:27:16If it's something really serious, we'll call the police straight
0:27:16 > 0:27:19away, otherwise we'll call Emma, because she's on call
0:27:19 > 0:27:2424/7 during Osprey watch, so she's the lucky one who is awake at night.
0:27:24 > 0:27:27Emma knows the birds are at constant risk here,
0:27:27 > 0:27:31but she's determined to stay one step ahead of the thieves.
0:27:31 > 0:27:34We're particularly vulnerable here, being only the second major
0:27:34 > 0:27:37site in Scotland for these birds, but it's worth it
0:27:37 > 0:27:40when you see the Osprey has managed to raise a family and those birds
0:27:40 > 0:27:43go on to fledge and become part of the future.
0:27:43 > 0:27:45That's incredibly rewarding.
0:27:46 > 0:27:50Since the introduction of custodial sentences for egg stealing in the
0:27:50 > 0:27:55year 2000, 14 illegal egg collectors have been put behind bars.
0:27:55 > 0:27:58And it's thanks to the work of people like Emma
0:27:58 > 0:28:03and her team that Osprey numbers are increasing by 250 chicks a year
0:28:03 > 0:28:06and hopefully the thieves are getting the message.
0:28:06 > 0:28:08Now that's a result.
0:28:13 > 0:28:16Antisocial behaviour is all about a lack of human decency
0:28:16 > 0:28:18and disrespecting those people who live around you.
0:28:18 > 0:28:22And if your way of life makes other peoples a misery,
0:28:22 > 0:28:24that's about as antisocial as it gets.
0:28:24 > 0:28:27We're on the front line with the highly skilled
0:28:27 > 0:28:29teams of council workers, police officers
0:28:29 > 0:28:33and volunteers who are committed to keeping our streets safe and
0:28:33 > 0:28:38clean and taking on our antisocial battles on a daily basis, to make
0:28:38 > 0:28:43sure that our lives aren't blighted by other people's bad behaviour.
0:28:43 > 0:28:44This is Street Patrol UK.
0:28:48 > 0:28:52Across the UK, there's a crime wave going on. Metal theft.
0:28:52 > 0:28:55Everything from manhole covers, priceless sculptures,
0:28:55 > 0:28:58war memorials, church roofs, even power cables
0:28:58 > 0:29:00are being half-inched by thieves.
0:29:00 > 0:29:04And while some people might not see it as antisocial behaviour,
0:29:04 > 0:29:06it's a crime that's affecting all of us,
0:29:06 > 0:29:09and in some cases, it's even risking lives.
0:29:12 > 0:29:16Thoughtless thieves break their way into an electricity
0:29:16 > 0:29:18sub-station to strip out valuable metals,
0:29:18 > 0:29:22indifferent to the effect it's having on the local community.
0:29:25 > 0:29:27By targeting our energy suppliers like this,
0:29:27 > 0:29:31the crooks can cause dangerous power outages and fluctuations which
0:29:31 > 0:29:36affect homes, hospitals, schools and other vital public services.
0:29:39 > 0:29:43Clearly when thieves steal metal they affect communities,
0:29:43 > 0:29:47and they affect the fabric of those communities and there is no
0:29:47 > 0:29:50doubt there is an antisocial behaviour element to that.
0:29:52 > 0:29:57Metal theft costs the UK economy over £750 million a year.
0:29:59 > 0:30:03Here in Scotland, British Transport Police Chief Superintendent
0:30:03 > 0:30:07John McBride has dealt with more than 1,500 instances of copper
0:30:07 > 0:30:09theft in the last three years.
0:30:11 > 0:30:14Here in Scotland, it's probably about £40 million worth
0:30:14 > 0:30:16of damage that it causes.
0:30:16 > 0:30:20It affects communities and affects industries, whether that is delayed
0:30:20 > 0:30:24train services, houses without their power because the power
0:30:24 > 0:30:28supply has been affected, without telephone services, without wi-fi.
0:30:29 > 0:30:31It causes public health dangers,
0:30:31 > 0:30:33whether its hospitals losing their power.
0:30:33 > 0:30:37It has a much wider affect than the £50 or £100 piece of metal
0:30:37 > 0:30:40they are going to steal. It has that ripple effect.
0:30:42 > 0:30:45Organised criminal gangs have made Scotland the focus
0:30:45 > 0:30:49of their metal thieving after the law was changed recently in England
0:30:49 > 0:30:53and Wales to make it harder to sell scrap metal without being traced.
0:30:55 > 0:30:58One of the main targets are the Scottish electricity
0:30:58 > 0:31:02stations where the thieves strip out copper power cables
0:31:04 > 0:31:09The reward and risk ratio has been out of balance, where thieves have
0:31:09 > 0:31:12seen that there is a good reward in the price of the metal and little
0:31:12 > 0:31:16risk and we've been working to change that that risk-reward ratio.
0:31:22 > 0:31:25For Scottish electricity sub stations,
0:31:25 > 0:31:27the problem is getting out of hand.
0:31:27 > 0:31:31They've spent 11,000 man-hours cleaning up after the thieves.
0:31:31 > 0:31:36One theft caused lost power supplies to 50,000 homes in Glasgow.
0:31:37 > 0:31:40With over 2.5 million customers,
0:31:40 > 0:31:42keeping the energy flowing is paramount.
0:31:45 > 0:31:49Eddie Mulholland looks after Scottish Power's hardware
0:31:49 > 0:31:52out in the field and often sees the damage done first-hand.
0:31:55 > 0:32:00We had one incident where we had copper stolen from a secondary
0:32:00 > 0:32:03sub-station, probably valued around £50.
0:32:03 > 0:32:08We saw damage to 40 houses, damaged televisions,
0:32:08 > 0:32:13gas central heating systems and the risk is, obviously,
0:32:13 > 0:32:17we get fire in a property due to a rise in voltage.
0:32:17 > 0:32:20Eddie investigated how the thieves managed to steal
0:32:20 > 0:32:22the substation's transformer core.
0:32:22 > 0:32:25You've got a derelict site behind the substation,
0:32:25 > 0:32:28they set up, broke through the wall,
0:32:28 > 0:32:30ultimately to steal, you know, a relatively small
0:32:30 > 0:32:33value of scrap metal.
0:32:33 > 0:32:36The result of this was, obviously, the interruption of supplies to
0:32:36 > 0:32:39a number of customers in the local area,
0:32:39 > 0:32:43and, obviously, we've got to do a major repair to the place.
0:32:43 > 0:32:47The overall cost of the repair to ourselves is thousands of pounds.
0:32:47 > 0:32:52While many people may perceive metal theft to be a victimless crime,
0:32:52 > 0:32:55with up to 11,000 volts running through a substation,
0:32:55 > 0:32:58the unintended consequences could be fatal.
0:32:59 > 0:33:04The substation, for a period of time, probably wasn't secure.
0:33:04 > 0:33:07You know, kids playing in the derelict site,
0:33:07 > 0:33:11and they could think, ah, well, part of the game, come through it,
0:33:11 > 0:33:15enter into the substation, obviously putting themselves at risk.
0:33:15 > 0:33:18Well, the very clear danger is that someone touches
0:33:18 > 0:33:20something that is live and ends up electrocuted.
0:33:24 > 0:33:27So, who are the people prepared to take the risk of burgling
0:33:27 > 0:33:31a site, where thousands of volts of lethal electricity can be
0:33:31 > 0:33:34discharged by just one wrong move?
0:33:34 > 0:33:38There are two main types of offender in metal theft.
0:33:38 > 0:33:43One is the opportunist thief, who tends to be fairly chaotic
0:33:43 > 0:33:46in lifestyle, but that ranges right through to the more
0:33:46 > 0:33:47organised criminal,
0:33:47 > 0:33:52people who have access into transport, and they can lift
0:33:52 > 0:33:54larger quantities of metal.
0:33:54 > 0:33:58They'll also have links into rogue scrap metal dealers
0:33:58 > 0:34:01who are prepared to exchange the metal for cash,
0:34:01 > 0:34:05right up to freight forwarders and shipping agents, people who rent out
0:34:05 > 0:34:10containers and give the criminals the ability to export directly.
0:34:10 > 0:34:14The police and energy companies are working together to combat
0:34:14 > 0:34:16this crime, looking to change law
0:34:16 > 0:34:19and policy to fall in line with the rest of the UK.
0:34:21 > 0:34:24The plan is to ensure that scrap metal dealers keep thorough
0:34:24 > 0:34:26records of all transactions.
0:34:29 > 0:34:33Cash allows an element of anonymity in the transaction, that makes
0:34:33 > 0:34:38the risk reward ratio much more in favour of the thief,
0:34:38 > 0:34:42because they can realise the stolen metal and change it into cash
0:34:42 > 0:34:45quite easily and without any chance of being traced.
0:34:45 > 0:34:48When similar legislation was introduced in England
0:34:48 > 0:34:54and Wales, it reduced metal thefts by almost 40% in some areas.
0:34:54 > 0:34:57The proposal as they're going through will mandate new
0:34:57 > 0:35:02payment methods, which will either be by cheque or electronic payment
0:35:02 > 0:35:06and that will allow an element of traceability in the transaction.
0:35:06 > 0:35:10That, together with other powers, will help change the risk reward
0:35:10 > 0:35:13ratio in favour of communities and away from the thief.
0:35:24 > 0:35:28Let's get back to what bothers you in Britain today.
0:35:28 > 0:35:30- Can I ask you a quick question? - Mm-hm.
0:35:30 > 0:35:33What do you see people do in society, that might
0:35:33 > 0:35:34really, really annoy you?
0:35:34 > 0:35:37Well, I'm a mother, and when she was little,
0:35:37 > 0:35:42it was really hard to get on the bus, you know, with the pushchair.
0:35:42 > 0:35:45Yeah. What about members of public, did you find many helping you?
0:35:45 > 0:35:47- Er, not really.- Well, that's a shame.- Yeah.
0:35:47 > 0:35:50- What else don't you want to see? - Erm...
0:35:50 > 0:35:52- Erm, cows. - Cows. She doesn't want to see cows.
0:35:52 > 0:35:55Yeah, I find cows very antisocial too,
0:35:55 > 0:35:57specially if they're in my street!
0:35:57 > 0:36:00What about anything that might annoy you,
0:36:00 > 0:36:03- that's happening in front of your daughter?- Swearing.
0:36:03 > 0:36:06- Yeah, OK.- Swearing. - OK.- Naughty!
0:36:06 > 0:36:10Yes, that is naughty, yes you're right. What about spitting?
0:36:10 > 0:36:14Oh spitting, yeah, but that's out of order.
0:36:14 > 0:36:18It's like, I don't want to see that. Or throwing chewing gums.
0:36:18 > 0:36:21Like spitting chewing gum on the ground.
0:36:21 > 0:36:23Which is the worst one, as far as you're concerned?
0:36:23 > 0:36:27Erm, aggressive behaviour really, shouting, swearing,
0:36:27 > 0:36:33lack of help for disabled people and for mums and kids really.
0:36:33 > 0:36:35Yeah. George, can I ask you a couple of questions
0:36:35 > 0:36:39- about antisocial behaviour? - Yes.- What really bugs you?
0:36:39 > 0:36:42These kids, they are bored out their heads.
0:36:42 > 0:36:45I have seen kids misbehaving, jumping over cars,
0:36:45 > 0:36:47scratching other people's cars.
0:36:47 > 0:36:50Basically ruining other people's things.
0:36:50 > 0:36:53What about, and this is on the same subject,
0:36:53 > 0:36:57what about old archaeological buildings or sites or
0:36:57 > 0:37:01heritage buildings, buildings of interest to us, you know?
0:37:01 > 0:37:04You see kids all of a sudden, might be graffiti-ing them
0:37:04 > 0:37:06or vandalizing them in other ways.
0:37:06 > 0:37:10Well, I do think that those buildings should be looked after
0:37:10 > 0:37:13properly, because it's our heritage.
0:37:13 > 0:37:16No, I don't agree with that, it's a shame that it's coming along. Yes.
0:37:16 > 0:37:18Why do you think it happens?
0:37:18 > 0:37:20Like I say, they are bored, they've got nothing to do.
0:37:20 > 0:37:24You know, they need education that will help.
0:37:24 > 0:37:28- To have something to do. - Yeah. OK, good one.
0:37:28 > 0:37:31- I am so glad I spoke to you.- And likewise, George. Cheers, George.
0:37:37 > 0:37:39Back in city centre, Norwich, the SOS bus
0:37:39 > 0:37:43and the volunteers who staff it are in the thick of it,
0:37:43 > 0:37:45dealing with a deluge of the drunk and distressed.
0:37:49 > 0:37:51At the end of the day if we weren't here,
0:37:51 > 0:37:55the sorts of situations that they might get themselves into,
0:37:55 > 0:37:58doesn't bare thinking about really, you know.
0:37:58 > 0:37:59Under the influence of alcohol and drugs,
0:37:59 > 0:38:01you never know what will happen.
0:38:01 > 0:38:05The Norwich SOS bus started in 2001 and has
0:38:05 > 0:38:09so far assisted over 2,500 people.
0:38:09 > 0:38:12Sometimes, they get more than just drunks to deal with.
0:38:12 > 0:38:14There's been a car accident up in the cross...
0:38:14 > 0:38:17Sorry, I'm not British, crossway. Just right up there.
0:38:17 > 0:38:20There's been a road traffic accident.
0:38:20 > 0:38:22- Have you called 999?- I don't know.
0:38:22 > 0:38:26St John Ambulance First Aider, Jamie, is the first on the scene
0:38:26 > 0:38:30and has to handle the incident until the emergency services get there.
0:38:30 > 0:38:34Is anybody hurt? That's what I care about the most.
0:38:36 > 0:38:38Can I just pop this on your finger, my man?
0:38:38 > 0:38:41This tells us all your vital stats.
0:38:41 > 0:38:44A taxi and a motorcycle have collided.
0:38:45 > 0:38:49While the damage to the two vehicles is obvious, Jamie doesn't know
0:38:49 > 0:38:54what injuries the motorcyclist may have from being thrown off his bike.
0:38:54 > 0:38:56Can you still feel me touch around here?
0:38:56 > 0:38:57Can you wiggle your toes for me?
0:38:57 > 0:39:02- Don't move your head.- OK, good man. Have you got any pain anywhere else?
0:39:02 > 0:39:06- Do you mind if I have a quick check over you?- Yeah.- OK.
0:39:06 > 0:39:09When we arrived, we found a gentleman on the floor,
0:39:09 > 0:39:10in the middle of the junction.
0:39:10 > 0:39:13He'd come off his motorbike, we couldn't see any other
0:39:13 > 0:39:16obvious casualties, so we assessed him, we had a look at him.
0:39:16 > 0:39:19We were very keen to keep his neck and spine very still
0:39:19 > 0:39:21because we always query there might be some spinal damage.
0:39:21 > 0:39:24High blood pressure, anything like that?
0:39:24 > 0:39:26OK, when's the last time you ate or drank?
0:39:26 > 0:39:29- About three hours ago.- OK.
0:39:31 > 0:39:35Just going to feel around here. Can't feel any lumps OK.
0:39:35 > 0:39:37Just tell me if there's any pain.
0:39:37 > 0:39:39Jamie checks the victim's vital signs,
0:39:39 > 0:39:42in preparation for the arrival of the paramedic team.
0:39:42 > 0:39:44Can you feel me touch your fingers?
0:39:44 > 0:39:48He's also looking for any indication of possible internal damage.
0:39:48 > 0:39:51Just going to take your pulse, all right, my man?
0:39:51 > 0:39:56It's a bit high, 120. Doing an excellent job, OK?
0:39:56 > 0:39:58- Keep your head still. - Help is on its way.
0:39:59 > 0:40:03Jamie is one of the youngest volunteers on the SOS bus.
0:40:03 > 0:40:07He's been with the St John Ambulance brigade since he was a youngster.
0:40:07 > 0:40:09- And does it hurt when you do that? - No.
0:40:09 > 0:40:12OK, big deep breath out. OK, well done.
0:40:12 > 0:40:15He said he had some pain in his knee and some swelling.
0:40:15 > 0:40:17So we went to the skin there, we had a look at it.
0:40:17 > 0:40:19We could see there was some visible swelling around there,
0:40:19 > 0:40:23so we were very conscious of keeping that leg still.
0:40:23 > 0:40:27He's taken all the courses, so he can work with the injured.
0:40:27 > 0:40:28Jamie loves this work.
0:40:28 > 0:40:31When you're in the zone, dealing with somebody,
0:40:31 > 0:40:33time does move in a different speed to normal,
0:40:33 > 0:40:36so we're very patient focused, concentrated on our chap
0:40:36 > 0:40:39and doing what's best for him, you don't notice the time go by.
0:40:39 > 0:40:43Police and firefighters are making the scene safe, mopping up
0:40:43 > 0:40:47the dangerous petrol spillage and keeping the traffic flowing.
0:40:47 > 0:40:51Did anyone see that? I done like a backflip, it was crazy.
0:40:51 > 0:40:53- I should be Jackie Chan. The only thing that- BLEEP- hurts is my knee,
0:40:53 > 0:40:55like my neck doesn't even hurt.
0:40:55 > 0:40:58I know, my man, we just want to be on the safe side, OK?
0:40:58 > 0:41:00Keep that leg still.
0:41:00 > 0:41:04Sometimes, in these situations, the victim thinks they're OK, but the
0:41:04 > 0:41:08SOS team can't afford the risk of spinal injury or internal bleeding.
0:41:10 > 0:41:12Now, wait till the paramedic arrives
0:41:12 > 0:41:14and then he'll give you the clear, OK?
0:41:14 > 0:41:16- It's just a- BLEEP.
0:41:16 > 0:41:19Don't do that, my man.
0:41:19 > 0:41:23Don't move your neck!
0:41:23 > 0:41:25With the accident victim now stable and calm,
0:41:25 > 0:41:29one of Jamie's roles is to inform family and friends.
0:41:29 > 0:41:33He's all right. We've got some checks on him. He's pretty stable.
0:41:33 > 0:41:37OK? He wanted us to let you know, OK?
0:41:37 > 0:41:40Just look straight at the end of my nose.
0:41:40 > 0:41:44The paramedic arrives and it's time for Jamie to hand over.
0:41:48 > 0:41:51Right, we're going to get you over in that ambulance in a minute.
0:41:51 > 0:41:54- OK? So you don't have to worry about his neck now.- He's all right?
0:41:54 > 0:41:56Yeah, he's fine.
0:41:56 > 0:41:59The paramedics, the NHS ambulance decided to take him
0:41:59 > 0:42:02to hospital and he will be checked out there.
0:42:02 > 0:42:04Obviously, we can tell very little about what's
0:42:04 > 0:42:06going on from the side of the road.
0:42:06 > 0:42:08We did what we could and they'll be able to do x-rays
0:42:08 > 0:42:11and etcetera at the hospital and rule out any further injuries.
0:42:11 > 0:42:14I think he was very lucky and he escaped very lightly.
0:42:14 > 0:42:16It's been a busy night for the SOS volunteers.
0:42:16 > 0:42:20They've assisted accidents, patched up the injured
0:42:20 > 0:42:23and sorted out a lot of inebriated individuals.
0:42:30 > 0:42:33And over in East Jaywick, there's been another successful
0:42:33 > 0:42:36result for one of our street patrols.
0:42:36 > 0:42:39Brian's note to the owner of the house with all that offensive
0:42:39 > 0:42:42dog poo has turned up trumps.
0:42:42 > 0:42:45So, this was the side access in question,
0:42:45 > 0:42:49and as you can see, it's all been cleared.
0:42:49 > 0:42:53So, that's really positive, and it's encouraging that people are
0:42:53 > 0:42:56listening to what we're asking them and understanding what we're saying.
0:42:56 > 0:42:58I'm happy.
0:42:58 > 0:43:02But the council are still searching for the garden vandals.
0:43:03 > 0:43:06That's your lot for today. Thanks for watching.