0:00:02 > 0:00:03Get on the floor! Do it now!
0:00:03 > 0:00:07The Special Constabulary is the nation's volunteer police force.
0:00:07 > 0:00:10- Do you know the gent? - Watch your speed.
0:00:10 > 0:00:13It's made up of over 20,000 members of the public...
0:00:13 > 0:00:14Oh, he's gone down there!
0:00:14 > 0:00:17..who give their time to fight crime in their communities.
0:00:17 > 0:00:19Out! Out! Get out of the car!
0:00:19 > 0:00:20Get out of the car!
0:00:20 > 0:00:23Specials combine their day jobs....
0:00:23 > 0:00:26- Stage please.- ..and home lives... - There's a good boy.
0:00:26 > 0:00:29..with being serving police officers on the frontline.
0:00:31 > 0:00:32Coming up...
0:00:32 > 0:00:36Tony's under pressure to catch a suspected drug dealer.
0:00:36 > 0:00:38SIREN WAILS WOMAN: Keep an eye out for this car.
0:00:38 > 0:00:40The particular target has left the property,
0:00:40 > 0:00:43which is the one thing we were trying to avoid.
0:00:44 > 0:00:48Things aren't quite what they seem when Ben deals with a drunk suspect.
0:00:48 > 0:00:50SOBBING: I want to go home!
0:00:50 > 0:00:52Don't hurt me!
0:00:54 > 0:00:58And, in Cambridge, the Specials assist a major police operation...
0:00:58 > 0:01:00Excuse me, can you walk, please?
0:01:00 > 0:01:02..to protect some very important visitors.
0:01:02 > 0:01:05We're expecting a lot of people to come in this morning,
0:01:05 > 0:01:07which makes it a little bit more of a challenge.
0:01:07 > 0:01:09CHEERING
0:01:21 > 0:01:26Right, this evening, we're to execute a warrant in Cambridge on an individual.
0:01:27 > 0:01:30It's 5pm and Cambridgeshire's tactical team
0:01:30 > 0:01:33are being briefed about tonight's operation -
0:01:33 > 0:01:35a warrant for a suspected drug dealer.
0:01:35 > 0:01:39Current intel summary - believed to be currently selling cocaine.
0:01:39 > 0:01:43Premises is a ground floor flat, the diagram's attached,
0:01:43 > 0:01:46good for getting to know the main route to the front door.
0:01:46 > 0:01:49One of the few Specials to be part of this elite unit
0:01:49 > 0:01:53- is Special Sergeant Tony Bolton. - 'My personal opinion is the role'
0:01:53 > 0:01:55of the Special Constabulary is to support the police,
0:01:55 > 0:01:58and we are a volunteer organisation, but there to support the police.
0:01:58 > 0:02:03Er, roles - MOE team will be myself, Shawn and Lee.
0:02:03 > 0:02:07Entry team will be Tony, Hugh and Suzanne.
0:02:07 > 0:02:10Tony has been volunteering as a Special for 11 years
0:02:10 > 0:02:12and recently joined this new unit.
0:02:12 > 0:02:15'I do feel accepted, I do feel part of the team.'
0:02:15 > 0:02:17Anybody that is coming into an organisation
0:02:17 > 0:02:20has to work quite hard for that acceptance,
0:02:20 > 0:02:23'but I do work quite hard. I believe
0:02:23 > 0:02:26'I'm fully accepted by the team and I enjoy my time with them.'
0:02:26 > 0:02:28Everyone's happy, ready to go in 15 minutes?
0:02:28 > 0:02:32'From the briefing, the particular person we're after,
0:02:32 > 0:02:33'we know it's drugs, class A drugs,
0:02:33 > 0:02:36'so it's important to get in there as quickly as possible,'
0:02:36 > 0:02:40secure anyone within the property to ensure that,
0:02:40 > 0:02:42if there is any evidence, we're going to get hold of it...
0:02:42 > 0:02:44Have you got the bar?
0:02:44 > 0:02:47'..otherwise it goes down the loo, out the window or it's swallowed.
0:02:47 > 0:02:49'So everybody's loading up, ready to go,
0:02:49 > 0:02:52'then dynamic entry and see what we find.'
0:02:52 > 0:02:56Tony is out with the tactical team most Friday nights.
0:02:56 > 0:02:58The rest of week, he works as a podiatrist,
0:02:58 > 0:03:00helping people with foot problems.
0:03:00 > 0:03:02'I think I volunteer my time to give something back.'
0:03:02 > 0:03:04To me, it's a form of service to the community.
0:03:06 > 0:03:09I've underestimated the weather. It is a little chillier than I thought.
0:03:09 > 0:03:11LAUGHTER
0:03:11 > 0:03:14Tony's not only a podiatrist and a Special,
0:03:14 > 0:03:16he's also a devoted family man,
0:03:16 > 0:03:20husband to Veronica and father to 13-year-old Kayleigh.
0:03:20 > 0:03:24'I work very hard at trying to achieve a good work-life balance.'
0:03:24 > 0:03:26I guess I just work very hard at ensuring
0:03:26 > 0:03:29the girls are kept happy and I'm not away too long.
0:03:29 > 0:03:31What do you have in tea?
0:03:31 > 0:03:35'I just think it's phenomenal, not only does he work all week,
0:03:35 > 0:03:36'but then to give time as well'
0:03:36 > 0:03:39when most people would actually be far more comfortable sat on the sofa
0:03:39 > 0:03:42- and vegged... - SHE LAUGHS
0:03:42 > 0:03:44..than out racing around.
0:03:45 > 0:03:49But racing around with the tactical team is what Tony does as a Special
0:03:49 > 0:03:52and, tonight, they're on mission to catch a suspected drug dealer.
0:03:53 > 0:03:56Lee, five hits and change, yeah?
0:03:56 > 0:03:59'The tactical team itself is 30 strong officers'
0:03:59 > 0:04:02and that's almost like the enforcement arm
0:04:02 > 0:04:04of the Central Intelligence Bureau.
0:04:04 > 0:04:07The team head to another police station to collect a warrant -
0:04:07 > 0:04:09the legal document allowing them
0:04:09 > 0:04:12to search a property and seize any illegal drugs.
0:04:14 > 0:04:18We've actually just arrived to pick up the physical warrant,
0:04:18 > 0:04:21but we've just had intelligence through the other guys
0:04:21 > 0:04:24that are at the address right now and the particular vehicle
0:04:24 > 0:04:27of interest to us is there now with its engine running and so,
0:04:27 > 0:04:31we're a bit worried that our target might actually be on his way out.
0:04:31 > 0:04:34So the guys are getting kitted up as quickly as possible,
0:04:34 > 0:04:36grab hold of the warrant, get out of here
0:04:36 > 0:04:38and get across to the address as quickly as possible.
0:04:38 > 0:04:40So the warrant's just become immediate.
0:04:45 > 0:04:47If the suspect does have drugs on him,
0:04:47 > 0:04:50it's critical the police catch him red handed.
0:04:50 > 0:04:54'This particular gentleman was making'
0:04:54 > 0:04:57plans to leave that property and, obviously, we wanted
0:04:57 > 0:05:01to execute the warrant that night when we believed he'd taken delivery
0:05:01 > 0:05:02and at the time, for all we knew, he could have
0:05:02 > 0:05:06had those drugs on him going actually out to sell those drugs.
0:05:06 > 0:05:09- Have we got the warrant? - Right, we gotta make a move, chaps.
0:05:09 > 0:05:11WOMAN: Are we going straight to the door?
0:05:11 > 0:05:14SIREN WAILS
0:05:15 > 0:05:16Now they've got the warrant,
0:05:16 > 0:05:20they head to the suspect's home as quickly as possible.
0:05:20 > 0:05:23We're still listening to the intelligence
0:05:23 > 0:05:25actually coming in on the radio.
0:05:25 > 0:05:29As I understand it, the particular target has just left the property,
0:05:29 > 0:05:32which is the one thing we were trying to avoid.
0:05:32 > 0:05:35It's a little bit confused at the moment, but I think we're going
0:05:35 > 0:05:38to end up actually taking the suspect outside the vehicle.
0:05:40 > 0:05:43- Kill the blues. - Keep an eye out for this car.
0:05:43 > 0:05:45- What is it?- An Audi.
0:05:45 > 0:05:47Kill the blues as well.
0:05:47 > 0:05:50The team plan to intercept the suspect's car...
0:05:50 > 0:05:52Go left.
0:05:52 > 0:05:54..now being followed by an unmarked police car.
0:05:56 > 0:05:59A slightly more subtle approach now, because we don't necessarily
0:05:59 > 0:06:02want them to know there's a whole busload of us on our way.
0:06:03 > 0:06:05Not this one, next one.
0:06:05 > 0:06:07VOICES ON RADIO
0:06:09 > 0:06:11There, there, behind you.
0:06:11 > 0:06:15- This Audi?- This Audi here. Follow it, follow it.
0:06:18 > 0:06:21We just wanted to make an intercept as quickly as we could
0:06:21 > 0:06:22and as safely as we could.
0:06:24 > 0:06:25Stop, stop, stop!
0:06:31 > 0:06:32Out right now! Out! Out!
0:06:33 > 0:06:35Out, get out of the car.
0:06:35 > 0:06:37Get out of the car!
0:06:48 > 0:06:52Because you were in the vehicle, we're stopping and searching you
0:06:52 > 0:06:54under section 23 the Misuse Of Drugs Act.
0:06:54 > 0:06:55OK?
0:06:55 > 0:06:57I think it's already been done...
0:06:57 > 0:07:00The suspect is taken to the police van and searched.
0:07:00 > 0:07:03Officers find a small amount of white powder on him,
0:07:03 > 0:07:04suspected to be drugs.
0:07:05 > 0:07:08We've, er, we've managed to get hold of our suspect.
0:07:08 > 0:07:11He's the person we were looking for to execute the warrant on.
0:07:11 > 0:07:14There's quite a strong smell of cannabis in the car,
0:07:14 > 0:07:15and he's been arrested.
0:07:16 > 0:07:18Tony and the team have caught the suspect,
0:07:18 > 0:07:22but they still need to go to the man's property and search it.
0:07:24 > 0:07:28Tonight's operation is a world away from Tony's day job as a podiatrist.
0:07:28 > 0:07:33'When I'm at work, I'm going into a safe, benign environment,'
0:07:33 > 0:07:35whereas, as a Special within a police role,
0:07:35 > 0:07:37they're not all benign environments at all.
0:07:37 > 0:07:39Sometimes, they can be quite hostile environments.
0:07:39 > 0:07:42You just have to trust that he's a well-trained policeman,
0:07:42 > 0:07:45that his colleagues are well-trained policemen,
0:07:45 > 0:07:49um, then you just keep your fingers crossed and hope for the best.
0:07:50 > 0:07:54Tony has faith in his training and his team and doesn't think twice
0:07:54 > 0:07:57about facing the same risks as his regular paid colleagues.
0:07:57 > 0:08:00'I don't tend to worry, because the team's very professional.
0:08:00 > 0:08:02'You've got to have trust within the team.'
0:08:02 > 0:08:04You just want to get in there, you just want to help,
0:08:04 > 0:08:06you want to support, you just want to get on with it.
0:08:08 > 0:08:10The front door keys are on the car keys.
0:08:10 > 0:08:14The team arrive back with the suspect at his property.
0:08:14 > 0:08:15'No need for a dynamic entry.'
0:08:15 > 0:08:19Wasn't quite as we planned it, but a good result nonetheless.
0:08:19 > 0:08:20You will be strip searched, mate.
0:08:20 > 0:08:23- We don't enjoy it either. - Yeah, OK.- But we got to do it.
0:08:23 > 0:08:25- Go with these two chaps here. - Yeah, come on.
0:08:25 > 0:08:27While some officers search the flat,
0:08:27 > 0:08:30others, including Tony, strip search the arrested man.
0:08:30 > 0:08:34'Well, strip searching suspects isn't particularly pleasant,'
0:08:34 > 0:08:36but it's absolutely vital,
0:08:36 > 0:08:38because suspects will always try and hide drugs
0:08:38 > 0:08:41and, again, our job is to find and preserve the evidence.
0:08:44 > 0:08:47The officers conduct a detailed search of the property,
0:08:47 > 0:08:49looking for that all-important evidence.
0:08:49 > 0:08:52The herbal substance was just on top of the microwave.
0:08:52 > 0:08:56'Everything that's actually found during the warrant will be seized.
0:08:56 > 0:08:59'This will be passed across to the evidence officer.'
0:09:01 > 0:09:04We'll lock it up and we'll get your keys back to you, mate.
0:09:04 > 0:09:06While the search of the flat continues,
0:09:06 > 0:09:08the suspect is taken into custody.
0:09:08 > 0:09:10- SUSPECT:- Please don't make too much of a mess.
0:09:10 > 0:09:12Promise we won't do.
0:09:20 > 0:09:23OK, first of all, I'm satisfied you've been arrested lawfully.
0:09:23 > 0:09:26I'm also satisfied that the officers had power of arrest
0:09:26 > 0:09:28to bring you to this police station, OK?
0:09:28 > 0:09:30We need to talk to you and take a recorded interview.
0:09:30 > 0:09:33That will enable you to explain, give your side of what's gone on
0:09:33 > 0:09:36and what you were in possession of, OK?
0:09:37 > 0:09:39- That is it, right down the end.- OK.
0:09:39 > 0:09:42While Tony is dealing with the arrested man,
0:09:42 > 0:09:45news comes in about a discovery back at the property.
0:09:45 > 0:09:49'The development at the flat was that more drugs had been found.'
0:09:49 > 0:09:54It's a game changer for the person that's actually in custody,
0:09:54 > 0:09:57because there is quite a difference with the penalties
0:09:57 > 0:10:00between possession and possession with intent to supply.
0:10:06 > 0:10:09When Tony gets back to the suspect's flat,
0:10:09 > 0:10:11the size of the haul is becoming clear.
0:10:11 > 0:10:16It's a mixture of, er, suspected drugs,
0:10:16 > 0:10:19large amounts of cash.
0:10:19 > 0:10:22I'd say, in total, there's a few thousand pounds.
0:10:22 > 0:10:24That's suspected cannabis there.
0:10:24 > 0:10:27Um, within that yellow tub,
0:10:27 > 0:10:30there's something else we suspect to be cannabis, full up.
0:10:31 > 0:10:36Within foil, in there, what we suspect to be class A drugs.
0:10:36 > 0:10:39The person's obviously got to account for, um,
0:10:39 > 0:10:43the items we've found here, including drugs and cash, um,
0:10:43 > 0:10:46and any information that might be available on the things we've seen.
0:10:48 > 0:10:51Initially, he's been absolutely adamant that the little bit we found
0:10:51 > 0:10:53- is all there was.- Yeah. - So I don't know.
0:10:53 > 0:10:55The guy's lied through his teeth. What he's going to do now,
0:10:55 > 0:10:59- when it's all put to him...- Yeah. - ..I don't know. Not reliable.
0:10:59 > 0:11:02Drugs and money aren't the only things
0:11:02 > 0:11:04uncovered by officers during the search.
0:11:04 > 0:11:08It's within his home, but if you were to take that into the street,
0:11:08 > 0:11:11then there would be an offence committed there, so...
0:11:11 > 0:11:15But this is the sort of thing he's got on top of his kitchen cupboards.
0:11:15 > 0:11:18You could chop a lot of tomatoes with it, I think.
0:11:18 > 0:11:20The contents of a digital photo frame
0:11:20 > 0:11:23also cause concern for Tony and his colleagues.
0:11:23 > 0:11:27Yeah, the barrel. Minimum barrel in this country is 24 inches,
0:11:27 > 0:11:29so, yeah, that's a sawn off shotgun, yeah.
0:11:29 > 0:11:32'Finding weapons, sadly, isn't that unusual.
0:11:32 > 0:11:35'From hammers behind doors to baseball bats.'
0:11:35 > 0:11:38And it is something that we come up against and finding things like that
0:11:38 > 0:11:41I think just reminds every single police officer
0:11:41 > 0:11:44of the dangers involved in the job we're doing.
0:11:46 > 0:11:49Nearly two hours later, Tony and the team leave
0:11:49 > 0:11:51with all the evidence they've found.
0:11:53 > 0:11:54'I hope I'm making a difference
0:11:54 > 0:11:58'every time I go out in uniform as a Special Constable.'
0:11:59 > 0:12:02When you're actually working on the frontline as a policeman,
0:12:02 > 0:12:04you do see a lot of the negative effect of drugs,
0:12:04 > 0:12:07'but there's no doubt, selling drugs can be incredibly profitable
0:12:07 > 0:12:11'and some people make a ginormous amount of money off it,'
0:12:11 > 0:12:12but all the money they're making
0:12:12 > 0:12:15is always off the back of somebody's else's misery.
0:12:15 > 0:12:17Ultimately, there was insufficient evidence
0:12:17 > 0:12:20to charge the suspect with dealing.
0:12:20 > 0:12:23He pleaded guilty to possession of class A and class B drugs.
0:12:23 > 0:12:26He received a fine and the drugs were destroyed.
0:12:33 > 0:12:36Specials are unpaid volunteers who work alone
0:12:36 > 0:12:40or alongside the regular police to fight crime in their communities.
0:12:40 > 0:12:44- We got all of 'em!- I don't want you walking on the main road again.
0:12:44 > 0:12:46- Come on.- Recovery's en route.
0:12:46 > 0:12:49Specials are not Police Community Support Officers.
0:12:49 > 0:12:51They're fully fledged members of the police force
0:12:51 > 0:12:54who have the same powers in law as their paid colleagues,
0:12:54 > 0:12:56including the power of arrest.
0:12:58 > 0:13:02- Stop it!- Move over. - No, no, no.- Move out the way.
0:13:02 > 0:13:06Within many Special Constabularies, officers can rise through the ranks
0:13:06 > 0:13:10from constable all the way to Chief Specials Officer.
0:13:10 > 0:13:11Ouch! I've found the thorn.
0:13:11 > 0:13:14You're under arrest. Anything you say will be written down.
0:13:14 > 0:13:17Specials work 16 hours a month or more as volunteers
0:13:17 > 0:13:20and undertake all kinds of duties...
0:13:20 > 0:13:21Squawk!
0:13:21 > 0:13:25..from policing community events to arresting hardened criminals.
0:13:31 > 0:13:33CLOCK STRIKES
0:13:35 > 0:13:36Sometimes, Specials are required
0:13:36 > 0:13:40to support their regular colleagues policing major events.
0:13:44 > 0:13:45In Cambridge, it's 7am
0:13:45 > 0:13:49and Special Sergeant Kirsti Bruce is getting ready for her shift.
0:13:49 > 0:13:53'I normally would be on my way to work,'
0:13:53 > 0:13:55so, yeah, I've taken the day off to do this.
0:13:55 > 0:13:5927-year-old Kirsti has been volunteering as a Special
0:13:59 > 0:14:01for the last three years.
0:14:01 > 0:14:05- Shall we go this way? - Er...- Yeah.- Yeah.
0:14:05 > 0:14:09When she's not giving her time to the police, Kirsti works as a nanny.
0:14:10 > 0:14:12Here we go.
0:14:12 > 0:14:16Oh, look, you have to make it. Not just paint it, you have to make it.
0:14:17 > 0:14:20Kirsti has teamed up with her colleague for the day -
0:14:20 > 0:14:24Special Constable Jamie Cooper - who also has a day job.
0:14:24 > 0:14:27'I work at Sainsbury's supermarkets'
0:14:27 > 0:14:30on the hot food, meat and fish counters.
0:14:31 > 0:14:35Can you order a new ticket for the Wensleydale with cranberries?
0:14:35 > 0:14:38'I worked on it during uni as a part-time job
0:14:38 > 0:14:40'and, er, since finishing a couple of months ago,
0:14:40 > 0:14:41'I've now gone full time.'
0:14:43 > 0:14:46Specials Kirsti and Jamie are playing a small part
0:14:46 > 0:14:48in a large scale security operation,
0:14:48 > 0:14:51designed to protect some very important visitors.
0:14:51 > 0:14:53The whole force is on high alert.
0:14:57 > 0:15:00We're expecting a lot of people to come in this morning,
0:15:00 > 0:15:05which makes it a little more of a challenge for us policing wise.
0:15:05 > 0:15:09Because of the nature of the visit, Market square will be closed
0:15:09 > 0:15:12for buses, taxis, most likely even cyclists.
0:15:12 > 0:15:14We'll be asking them to go on foot.
0:15:14 > 0:15:17So obviously a lot of people. We don't want any trouble whatsoever.
0:15:17 > 0:15:19PEOPLE CHEER
0:15:21 > 0:15:23Large crowds are building
0:15:23 > 0:15:25and the police are vigilant to potential threats.
0:15:29 > 0:15:31Kirsti and Jamie's job is to stop traffic
0:15:31 > 0:15:34and make sure there are no vehicles in the area
0:15:34 > 0:15:37where the VIPs will arrive, even bikes.
0:15:37 > 0:15:40Can I ask you to get off of your bike, please, and walk down?
0:15:40 > 0:15:42You can go there, but you have to walk.
0:15:42 > 0:15:45Can I just ask you to dismount and walk down, please? Thank you.
0:15:45 > 0:15:48We do have a lot of cyclists. We are busy.
0:15:48 > 0:15:51CHEERING
0:15:57 > 0:15:59HUGE CHEER
0:16:01 > 0:16:05Your Royal Highnesses, what an absolute delight it is
0:16:05 > 0:16:07to welcome you to the city of Cambridge today.
0:16:07 > 0:16:09CHEERING
0:16:10 > 0:16:12Away from the crowds,
0:16:12 > 0:16:15it's not quite as exciting for Kirsti and Jamie today.
0:16:15 > 0:16:17Stop, please!
0:16:17 > 0:16:19Nevertheless, the Specials are still committed
0:16:19 > 0:16:22to playing their part in the bigger security operation.
0:16:22 > 0:16:26You are cycling the wrong way down a one-way street.
0:16:26 > 0:16:27Hello, mate. Unfortunately,
0:16:27 > 0:16:30this road is going to be closed from now until this afternoon.
0:16:30 > 0:16:32Excuse me, can you walk, please?
0:16:32 > 0:16:34It's actually always nice
0:16:34 > 0:16:38to do something a little bit different to the, er, standard
0:16:38 > 0:16:42Friday, Saturday night shifts that we are all very well used to.
0:16:42 > 0:16:44I just enjoy it. It's something to do.
0:16:44 > 0:16:50I've got a lot of spare time, it's a worthy cause. It's just nice.
0:16:50 > 0:16:52Good fun. I enjoy it.
0:16:52 > 0:16:54This is a day that Katherine and I
0:16:54 > 0:16:56have looked forward to for a very long time.
0:16:56 > 0:16:5918 months, in fact, ever since my grandmother, the Queen,
0:16:59 > 0:17:01on the morning of our wedding,
0:17:01 > 0:17:04bestowed on us the name of this great city.
0:17:04 > 0:17:06Excuse me, sorry, can you dismount, please?
0:17:06 > 0:17:08The Specials might have the raw deal,
0:17:08 > 0:17:10but at least they've got their patter right.
0:17:10 > 0:17:12Can you walk please, mate?
0:17:12 > 0:17:14Some people, I've asked them to walk that way
0:17:14 > 0:17:17and then, I've told them that you have to walk that way as well,
0:17:17 > 0:17:19as that's one way, then they go that way!
0:17:22 > 0:17:24CHEERING
0:17:26 > 0:17:27There is a man running down there.
0:17:27 > 0:17:30He's going to have his work cut out trying to get through those crowds.
0:17:34 > 0:17:36Can I just ask, is this your bike?
0:17:36 > 0:17:38MAN RESPONDS, INAUDIBLE OK, that's fine.
0:17:38 > 0:17:42I just wanted to make sure. It's a bit of an unusual...bike.
0:17:43 > 0:17:46The Royal visit has passed off without incident
0:17:46 > 0:17:49and the Specials have done their duty, even if they didn't
0:17:49 > 0:17:52get to meet the Duke and Duchess in person this time.
0:17:52 > 0:17:56I've never really seen any royal, so I thought it'd be quite nice,
0:17:56 > 0:17:59but, as it is, I'm still not going to see any royal!
0:18:03 > 0:18:06In Peterborough, Special Constable Ben Ventham
0:18:06 > 0:18:10is out on shift with regular officer PC Petr Torak.
0:18:12 > 0:18:16A call comes in over the radio of an incident involving a drunk woman.
0:18:16 > 0:18:20ON RADIO: '..she's running down Bretton Gate, towards the hospital.
0:18:20 > 0:18:22'She's lying in the middle of the road
0:18:22 > 0:18:25'between the roundabout at the station
0:18:25 > 0:18:27'and the next roundabout going towards the hospital.'
0:18:27 > 0:18:29SIREN WAILS
0:18:31 > 0:18:36We've got reports of a drunk female lying in a road.
0:18:36 > 0:18:41Sort of a pretty busy main road as well, er,
0:18:41 > 0:18:43and disrupting an ambulance crew in their duties,
0:18:43 > 0:18:46so, er, we're going to head over there now.
0:18:46 > 0:18:49When Ben isn't doing his duty as a Special, he has to cope
0:18:49 > 0:18:53with the demands of a full-time job as a recruitment consultant.
0:18:53 > 0:18:56OFFICE CHATTER
0:18:56 > 0:19:00I don't suppose you've got any web graphic designers?
0:19:00 > 0:19:02You want to log in to that?
0:19:02 > 0:19:06- I've got a web graphic designer roll on there.- Yeah?
0:19:06 > 0:19:10'I work 9 to 5 in my day job, whereas, when I'm policing,'
0:19:10 > 0:19:13you could be working from 5pm in the evening
0:19:13 > 0:19:15till 7am doing a night shift.
0:19:15 > 0:19:18I've got another guy in, um, who they've given the test to,
0:19:18 > 0:19:21and they want to book him for an interview.
0:19:21 > 0:19:24'In my day job, I talk to people that want my help.
0:19:24 > 0:19:26'And, er, in the evenings, when I'm out on shift,
0:19:26 > 0:19:28'I talk to people that don't want my help.'
0:19:28 > 0:19:32It's a good time, a very good time to get on board.
0:19:32 > 0:19:3524-year-old Ben has been a Special Constable for a year.
0:19:35 > 0:19:37'I've always grown up wanting to be,'
0:19:37 > 0:19:40probably wanting to be a police officer, um,
0:19:40 > 0:19:43and I've always done things throughout my life,
0:19:43 > 0:19:45whether it being through school or work,
0:19:45 > 0:19:48I've always been in a role where I've helped people.
0:19:48 > 0:19:50SIREN WAILS, OFFICERS CHATTER
0:19:50 > 0:19:53'Being a Special is a great way of giving back to the community
0:19:53 > 0:19:56'and it's just being in situations that you've never been in before.'
0:19:58 > 0:19:59Petr and Ben arrive on scene
0:19:59 > 0:20:02to find the woman lying at the side of a busy road.
0:20:06 > 0:20:07My colleague's here...
0:20:07 > 0:20:12'When we got there, it was clear she'd had a lot quite to drink,
0:20:12 > 0:20:16'whether she was under the influence of drugs as well, we don't know.
0:20:16 > 0:20:19It's a testing situation for a young volunteer like Ben.
0:20:19 > 0:20:21WOMAN SOBS
0:20:21 > 0:20:24Don't hurt me. Don't hurt me!
0:20:24 > 0:20:28You go to some incidents, um...
0:20:28 > 0:20:34and events that are very challenging, are very upsetting.
0:20:34 > 0:20:37- I want to go home! - Where do you live?
0:20:37 > 0:20:39'It was clear that she was emotionally unstable.
0:20:39 > 0:20:41'She was wailing about on the ground.
0:20:41 > 0:20:43'She was crying, she was shouting.'
0:20:43 > 0:20:45Come on, then.
0:20:45 > 0:20:49'One moment, she wanted help. The next moment, she didn't.'
0:20:49 > 0:20:51- I'm sorry, sorry. - That's all right.
0:20:51 > 0:20:53I'm with it now.
0:20:53 > 0:20:55We'll just sit you in the back of the van for now
0:20:55 > 0:20:57and then we'll go from here, yeah?
0:20:57 > 0:20:59- I want my... - SHE SOBS
0:20:59 > 0:21:01- Don't leave me!- OK, come on.
0:21:01 > 0:21:04SOBBING CONTINUES, OFFICERS SPEAK AT ONCE
0:21:09 > 0:21:11No, don't leave me!
0:21:11 > 0:21:15'When you see someone in a very intoxicated state,
0:21:15 > 0:21:17'it's quite depressing.
0:21:17 > 0:21:19'You see so many people that are drunk.'
0:21:19 > 0:21:21It's quite frustrating, um,
0:21:21 > 0:21:24that they put themselves in their own situation.
0:21:24 > 0:21:28They don't know how far they can take their...their drinking.
0:21:28 > 0:21:32- Come on, mate.- With the woman in the back of the van,
0:21:32 > 0:21:34Ben and Petr try to find out what's gone on.
0:21:36 > 0:21:40There's a report around the corner that a vehicle's been damaged.
0:21:40 > 0:21:41Another officer on scene
0:21:41 > 0:21:45informs Ben and Petr that a nearby car has been found vandalised.
0:21:45 > 0:21:47BANGING FROM INSIDE, SHE YELLS
0:21:47 > 0:21:50The woman is angry and frustrated at being contained in the van,
0:21:50 > 0:21:52but the officers need to establish
0:21:52 > 0:21:55if there are any witnesses to the alleged criminal damage.
0:21:55 > 0:21:57'There were a few other people, bystanders there,
0:21:57 > 0:22:01'that had witnessed her kick and damage'
0:22:01 > 0:22:03a vehicle just off the road.
0:22:03 > 0:22:07- You're nothing to do with this? - No, we was just with her.
0:22:09 > 0:22:13The officers then have a word with the owner of the damaged vehicle.
0:22:13 > 0:22:17What we'll need to do is to take the lady to the police station
0:22:17 > 0:22:20and then get some statements and stuff, yeah?
0:22:20 > 0:22:24- All right?- Yes.- It will take about an hour or so.- All right.
0:22:24 > 0:22:26OK, cheers, we'll see you later.
0:22:26 > 0:22:30We've arrested her on suspicion of criminal damage
0:22:30 > 0:22:33and, um, we'll take her back to Thopewood and the cells
0:22:33 > 0:22:37and then we'll head on and get some statements and follow up enquiries.
0:22:39 > 0:22:43The officers' immediate priority is the intoxicated suspect
0:22:43 > 0:22:46and so they head off with her to custody.
0:22:46 > 0:22:49It's all part of Ben's job as a Special.
0:22:49 > 0:22:50'I would like to be viewed as...'
0:22:50 > 0:22:56as a normal officer that's giving up my own time, not getting paid, um,
0:22:56 > 0:22:58to try and help the community
0:22:58 > 0:23:01and obviously help normal officers as well.
0:23:01 > 0:23:04WOMAN SOBBING, VOICE DISTORTED
0:23:07 > 0:23:10- Come on. That's all right. - Help me, please.- Come on.
0:23:10 > 0:23:15By the time they arrive at the station, it's 10:30 at night.
0:23:15 > 0:23:18- Hang on a second.- Who's that?
0:23:18 > 0:23:21- That's one of our colleagues. - SOBS:- Help me, please!
0:23:21 > 0:23:24It's all right. So we'll go up in there.
0:23:24 > 0:23:26OK, come with me.
0:23:26 > 0:23:27Whoa!
0:23:30 > 0:23:33All right, just want to go through a quick gap.
0:23:33 > 0:23:37We'll put you in a cell, you can have a sleep. We'll get a coffee.
0:23:37 > 0:23:40They've brought the suspect to the custody suite for processing.
0:23:40 > 0:23:42SOBBING CONTINUES
0:23:42 > 0:23:45You all right? Time of arrest, please.
0:23:45 > 0:23:48- Up you get.- Come on, just stand up. - Up you get, my lovie.
0:23:48 > 0:23:51I've never seen anyone fall asleep at the custody desk,
0:23:51 > 0:23:54especially in front of a custody sergeant, um...
0:23:54 > 0:23:58'It's my first time I've witnessed that, um...
0:23:58 > 0:24:00'I don't suspect it will be my last.'
0:24:00 > 0:24:03- There you go, come on, that's it. Do you want to sit down?- Have a seat.
0:24:03 > 0:24:05THE WOMAN COUGHS
0:24:05 > 0:24:08Circumstance of why she's been arrested, please.
0:24:08 > 0:24:10- Stop it!- Pack it in.
0:24:10 > 0:24:13PETR: She's been seen to be smashing vehicles.
0:24:13 > 0:24:16If you keep hitting yourself in the face, I'll handcuff you.
0:24:16 > 0:24:19- SOBS:- Stay with me!
0:24:19 > 0:24:23Has she assessed by paramedics? Have you been taking any drugs?
0:24:23 > 0:24:26- I've had cannabis, if that helps. - It does help.
0:24:26 > 0:24:28Have you got any injuries at this time?
0:24:28 > 0:24:32- I've hit my head a couple of times. I've got a bit of a headache.- OK.
0:24:32 > 0:24:34- How did you hit your head? - My fist, I think.
0:24:34 > 0:24:36- Hurting yourself, were you?- Yeah.
0:24:38 > 0:24:41Listen, this is important. Have you got any medical conditions?
0:24:41 > 0:24:43I've got schizophrenia. I hear voices.
0:24:43 > 0:24:45It's becoming clear to Ben
0:24:45 > 0:24:49that the suspect has more issues than alcohol and drug abuse.
0:24:49 > 0:24:51SOBBING CONTINUES
0:24:51 > 0:24:56'She explained to the sergeant that she suffered from schizophrenia.'
0:24:56 > 0:25:01It puts everything quite into perspective, um... It, um...
0:25:01 > 0:25:07'You can kind of see how and why she reacted in certain ways, um,
0:25:07 > 0:25:10'back out on the street when we arrested her.'
0:25:10 > 0:25:12It's, um, it's quite difficult to take in.
0:25:12 > 0:25:15Ben's learnt that this case isn't as straightforward
0:25:15 > 0:25:17as it first appeared back at the roadside.
0:25:17 > 0:25:21- Feel like harming yourself when you're here?- Sometimes, yeah.
0:25:21 > 0:25:24- What about now?- A little bit. - Now?- A little bit.- Little bit?
0:25:24 > 0:25:27I could get a knife right now and just go...
0:25:27 > 0:25:29Well, we won't let you hurt yourself while you're here.
0:25:29 > 0:25:33As you know, the cells here are all covered by CCTV,
0:25:33 > 0:25:36so we can keep an eye on you, make sure you don't cause any damage.
0:25:36 > 0:25:39You've got the right to have someone told that you've been arrested
0:25:39 > 0:25:42- and detained here. You're going to tell your mum, are you?- My mum.
0:25:42 > 0:25:45- Speak to your mum.- OK.
0:25:45 > 0:25:47Mum, I'm really sorry.
0:25:47 > 0:25:49SHE SOBS, WORDS INAUDIBLE
0:25:49 > 0:25:53'Once someone's been arrested, you're always given the opportunity
0:25:53 > 0:25:56'to let someone know where you are and that you have been arrested.'
0:25:56 > 0:26:00- SOBS:- I can't remember!
0:26:00 > 0:26:01I'm sorry!
0:26:01 > 0:26:05'And it's often, more often than not, I think, nine out of ten times,
0:26:05 > 0:26:09'people would call their mums. It's probably innate behaviour we have.
0:26:09 > 0:26:13'We want our mums when we're in, er, in desperate trouble.'
0:26:13 > 0:26:16She was clearly very upset, um, very troubled and she wanted
0:26:16 > 0:26:20to let her mum know exactly what had happened, where she was.
0:26:20 > 0:26:23I don't know, Mum. If I knew, I'd tell you.
0:26:25 > 0:26:28- Come on, then.- The officers took the woman to the cells,
0:26:28 > 0:26:30where she was assessed by paramedics.
0:26:30 > 0:26:32This way?
0:26:32 > 0:26:33Due to insufficient evidence,
0:26:33 > 0:26:36the woman was later released without charge.
0:26:36 > 0:26:40'It does affect me massively, but I think the reason I carry on doing it
0:26:40 > 0:26:43'is because, deep down inside, I really enjoy the job.'
0:26:43 > 0:26:46I've learnt a lot about myself being a Special Constable.
0:26:46 > 0:26:50You learn new things, new challenges, you're put in situations
0:26:50 > 0:26:55'you would never be in outside of being a police officer.'
0:26:55 > 0:26:57I do think I make a difference as a Special.
0:27:09 > 0:27:13Subtitles by Red Bee Media Ltd