The Millionaire's Gift Guide

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0:00:03 > 0:00:07Britain is now the playground of the global super-rich.

0:00:07 > 0:00:13With over 700,000 home-grown millionaires and 100 billionaires...

0:00:13 > 0:00:16there's a lot of cash sloshing around at the top of the tree...

0:00:18 > 0:00:20When you've got money, you crave convenience.

0:00:20 > 0:00:22..particularly at Christmas.

0:00:25 > 0:00:28At Christmas, everybody loves a bit of bling.

0:00:28 > 0:00:32When you've got more money than you know what to do with,

0:00:32 > 0:00:34you need extra help to use it wisely.

0:00:34 > 0:00:36My friends don't think I've got a real job.

0:00:36 > 0:00:39They think I swan round Mayfair spending rich people's money,

0:00:39 > 0:00:42which in essence is true, but it's still a real job.

0:00:42 > 0:00:43HE LAUGHS

0:00:43 > 0:00:47Enter a new breed of little helpers -

0:00:47 > 0:00:51personal stylists with clients' credit cards at their command.

0:00:51 > 0:00:55This one is the most expensive fabric on earth.

0:00:55 > 0:00:59Planners throwing lavish parties with six-figure budgets.

0:01:00 > 0:01:05We've worked for royalty in the UK and all over the world.

0:01:07 > 0:01:10Watch-dealers who can get you the rarest of timepieces

0:01:10 > 0:01:12if the price is right.

0:01:12 > 0:01:14I will not go...

0:01:14 > 0:01:15to one grand below 250.

0:01:15 > 0:01:18With more money changing hands than ever before,

0:01:18 > 0:01:22the time for giving has become the time for spending.

0:01:22 > 0:01:24780,000.

0:01:25 > 0:01:28And the festive season is a golden opportunity.

0:01:28 > 0:01:31The pressure is on and you have to deliver.

0:01:43 > 0:01:48This Christmas, event planners Sophie Taylor and Charlotte Brisco

0:01:48 > 0:01:50are launching a new venture.

0:01:50 > 0:01:53They already work individually with rich-listers,

0:01:53 > 0:01:56but now they've decided to combine forces and contacts

0:01:56 > 0:02:00to offer something new - high-end children's parties

0:02:00 > 0:02:05hosted at Sophie's Oxfordshire home, 17th-century Aynhoe Park.

0:02:05 > 0:02:08We need some more train track that side.

0:02:08 > 0:02:11Sophie and her family live in the 30-bedroom stately home

0:02:11 > 0:02:16that sits in the heart of a Capability Brown-landscaped garden.

0:02:16 > 0:02:19They also open their doors to celebrities and wealthy clients.

0:02:19 > 0:02:23This is a place for a retreat for people,

0:02:23 > 0:02:26so when you come here, we close the doors,

0:02:26 > 0:02:28and whether it's your home for the weekend

0:02:28 > 0:02:30or your friend is hosting you here,

0:02:30 > 0:02:35it's secret, you know, it's your retreat from the world.

0:02:35 > 0:02:37MACHINE WHIRS

0:02:37 > 0:02:40Can I see big smiles? Very good...

0:02:40 > 0:02:42While Sophie is bringing her house to the party,

0:02:42 > 0:02:46business partner Charlotte has five years of planning celebrations

0:02:46 > 0:02:49for the children of royalty and celebrities under her belt.

0:02:50 > 0:02:54We're doing really well. We're only an hour and a half behind schedule.

0:02:54 > 0:02:55SHE LAUGHS

0:02:57 > 0:03:00I'm not being funny, guys, if you don't get it now,

0:03:00 > 0:03:03I'm going to be running massively behind time, so I'm sorry, but...

0:03:03 > 0:03:05In just over a month's time,

0:03:05 > 0:03:09the girls will be putting their reputations on the line, by hosting

0:03:09 > 0:03:12a lavish Christmas party for a select group

0:03:12 > 0:03:14of high-net-worth individuals.

0:03:14 > 0:03:19A bespoke, handmade, hand-dyed party bag.

0:03:19 > 0:03:22I challenge you to not have a smiley face getting this at a party.

0:03:22 > 0:03:25Everything in the room is top-of-the-range,

0:03:25 > 0:03:26with a price tag to match.

0:03:28 > 0:03:30Handcrafted balloons at £50 a pop.

0:03:32 > 0:03:34Home-made biscuits that cost £5 each

0:03:34 > 0:03:38and floral design worth thousands of pounds.

0:03:38 > 0:03:41I said...is EVERYBODY ready?!

0:03:41 > 0:03:44- ALL: Yeah! - Oh! Lovely...

0:03:44 > 0:03:48Today, they're holding a photoshoot to promote their new venture.

0:03:48 > 0:03:53We specialise in one-off, immersive, theatrical events for children,

0:03:53 > 0:03:57so rather than the children coming into a children's party,

0:03:57 > 0:04:00getting a bit of entertainment, having a bit of food,

0:04:00 > 0:04:04we invite them to enter into a world

0:04:04 > 0:04:06that in that moment is very, very real.

0:04:06 > 0:04:08THEY SCREAM

0:04:08 > 0:04:10Everything has to be just so.

0:04:10 > 0:04:12The menu has to be themed.

0:04:12 > 0:04:14The party bags have to be themed.

0:04:14 > 0:04:17The cake, the floristry, the balloons.

0:04:17 > 0:04:19Who here likes CAKE?

0:04:19 > 0:04:21Oh, you all like cake!

0:04:24 > 0:04:27The girls usually work with budgets in the tens of thousands,

0:04:27 > 0:04:31but until they attract paying customers, they're working for free,

0:04:31 > 0:04:35and so are their suppliers, including master baker Gareth.

0:04:35 > 0:04:38- Oh, my goodness. Wow.- Wow.

0:04:38 > 0:04:41- Oh, wow, he's gorgeous.- OK.

0:04:43 > 0:04:47Gareth's cake represents more than seven days' hard work,

0:04:47 > 0:04:50and, with his baking providing the centrepiece

0:04:50 > 0:04:53of Sophie and Charlotte's world-class ambitions,

0:04:53 > 0:04:55they are pressingly aware of the need to ensure that

0:04:55 > 0:04:58their Christmas party is a roaring success.

0:04:58 > 0:05:03The supply chain that we've created over these years

0:05:03 > 0:05:06trust us with a vision and a view to...

0:05:06 > 0:05:08..they will get future business from it, as we will.

0:05:08 > 0:05:10Out of the way, darling. This way.

0:05:12 > 0:05:17For me, if I let any single one of those people down, I would be...

0:05:17 > 0:05:20I mean, "mortified", it doesn't seem to do it justice.

0:05:20 > 0:05:23I have such a responsibility to everybody involved.

0:05:23 > 0:05:25If it doesn't work out...

0:05:26 > 0:05:28It's, um...yeah, it'd be a disaster.

0:05:28 > 0:05:30Woo!

0:05:30 > 0:05:33We've just lost a bit of the mane. He's, um, had a haircut.

0:05:33 > 0:05:36- It is at the back, so... - It looks like you now.- Yeah.

0:05:36 > 0:05:37CHARLOTTE LAUGHS

0:05:37 > 0:05:40Lion, look at this, come on. Beautiful smiley face here?

0:05:47 > 0:05:51Christmas is the time when the big-name luxury brands

0:05:51 > 0:05:55and high-end stores set out to woo the super-rich.

0:05:55 > 0:05:58As home to some of the most prestigious companies in the world,

0:05:58 > 0:06:01London has become a shopping mecca.

0:06:01 > 0:06:05Last year, festive sales topped £74 billion.

0:06:05 > 0:06:09Luxury watches fly off the shelves at this time of year,

0:06:09 > 0:06:12but those in the market for something more individual

0:06:12 > 0:06:15look beyond Bond Street to enlist the services

0:06:15 > 0:06:17of vintage-watch dealer Tom Bolt.

0:06:17 > 0:06:18PHONE RINGS

0:06:18 > 0:06:21For Tom, this Christmas has the potential

0:06:21 > 0:06:23to be a real money-spinner.

0:06:23 > 0:06:26An upcoming auction in Geneva is giving him a chance to convince

0:06:26 > 0:06:31one long-term client to buy himself a rather special Christmas present.

0:06:31 > 0:06:36Well, the main reason for going to Geneva is this puppy right here.

0:06:36 > 0:06:41It's a 1950s Rose Gold Rolex Oyster moon-phase

0:06:41 > 0:06:45with a very rare star, quite Christmassy, index dial.

0:06:45 > 0:06:46Um...

0:06:46 > 0:06:48And I have one quite similar.

0:06:48 > 0:06:51And I've been trying to sell my watch to a client for around

0:06:51 > 0:06:55about a year now, but he's been a little bit shy with his pricing.

0:06:55 > 0:06:57So, my cunning plan is this.

0:06:57 > 0:07:02I'm going to offer Arun, my friend and client, um...

0:07:02 > 0:07:05a new bumper bargain price on my watch,

0:07:05 > 0:07:08but if he still won't come out of his shell,

0:07:08 > 0:07:13I'm actually going to ask him if he wants to buy my watch

0:07:13 > 0:07:18for half of the achieved price of the one in Geneva.

0:07:19 > 0:07:24The dial on that one, the face is slightly nicer condition.

0:07:24 > 0:07:27The case and bracelet are comparable,

0:07:27 > 0:07:29so I think it's roughly about fair.

0:07:32 > 0:07:35Even the most basic Rolex models

0:07:35 > 0:07:37come off the production line at over three grand.

0:07:39 > 0:07:43Tom specialises in rarer vintage timepieces.

0:07:43 > 0:07:48These watches look less flashy than their diamond-encrusted namesakes,

0:07:48 > 0:07:50but can come with stratospheric price tags.

0:07:51 > 0:07:56In 2014, one record-breaking Rolex fetched over £1 million at auction.

0:07:58 > 0:07:59Take Rolex alone.

0:07:59 > 0:08:04Up to 90% of the value of the watch

0:08:04 > 0:08:07can lie in whether or not the face, which in effect is just

0:08:07 > 0:08:12a £10 bit of brass with some paint on it, is original or not.

0:08:12 > 0:08:14You can read all the books you want,

0:08:14 > 0:08:17you can chat to all the watch-dealers you want,

0:08:17 > 0:08:18the only way you can learn is by

0:08:18 > 0:08:20having them through your hands, time in, time out.

0:08:23 > 0:08:27Tom's potential client, Arun Nayer, is an Indian textile heir

0:08:27 > 0:08:29and successful entrepreneur,

0:08:29 > 0:08:32but is perhaps best known as Liz Hurley's ex.

0:08:34 > 0:08:37When you're selling a watch that costs as much as a house,

0:08:37 > 0:08:39a test run is in order.

0:08:40 > 0:08:41Hey, buddy.

0:08:41 > 0:08:44Arun has borrowed Tom's Rolex, and with just a few days till

0:08:44 > 0:08:47the Geneva auction, it's time to talk turkey.

0:08:47 > 0:08:52So, for the latest test drive, what is your conclusion?

0:08:52 > 0:08:56It runs a bit slow. That's why it took me so long to get here.

0:08:56 > 0:08:57TOM LAUGHS

0:08:57 > 0:09:01Listen, it's a 1952 watch that hasn't been...

0:09:01 > 0:09:05..serviced, cos you haven't said you're going to buy it, et cetera,

0:09:05 > 0:09:08so once you say you'll buy it, I'll take it, I'll get it serviced.

0:09:08 > 0:09:09I will try, but I can't guarantee

0:09:09 > 0:09:12that you'll have it before Christmas,

0:09:12 > 0:09:14- because watchmakers now are just up to their kind of hilt...- OK.

0:09:15 > 0:09:17I like the dial.

0:09:17 > 0:09:19I actually quite like the patina on the dial.

0:09:19 > 0:09:23I mean, listen, we both know there is a watch coming up at Phillips

0:09:23 > 0:09:25- with a very clean dial.- Mm-hm.

0:09:26 > 0:09:29You and me keep haggling on the price.

0:09:29 > 0:09:32No, no. Not you and me keep haggling on the price.

0:09:32 > 0:09:34YOU keep haggling on the price.

0:09:34 > 0:09:36People buy art which they love.

0:09:36 > 0:09:39They also hope it goes up, so same thing with me.

0:09:39 > 0:09:40I buy watches that I love,

0:09:40 > 0:09:45but I also try to make sure that what I'm buying is

0:09:45 > 0:09:49something that is collectable and that will appreciate in the future.

0:09:49 > 0:09:53OK. I will not go to one grand below 250.

0:09:53 > 0:09:57It's ridiculous for me to do it. Either...give me...

0:09:58 > 0:10:01..a quarter of a million pounds for the watch that I'm asking...

0:10:01 > 0:10:02..or...

0:10:03 > 0:10:04..or...

0:10:04 > 0:10:06..and I'm not a gambling man, but I know you are...

0:10:07 > 0:10:10..or...give me...

0:10:11 > 0:10:14..60% of the achieved price...

0:10:15 > 0:10:18..that the one goes for in Phillips.

0:10:18 > 0:10:20I like the idea. But...

0:10:21 > 0:10:24..why don't we make a deal? Let's say 50%

0:10:24 > 0:10:26of the achieved price.

0:10:26 > 0:10:29And we'll shake on it.

0:10:29 > 0:10:31That way you're covered on the up side.

0:10:31 > 0:10:34You know in the end you'll see these watches again.

0:10:34 > 0:10:36That's why you like doing deals with me.

0:10:36 > 0:10:40And this is a one-off, amazing patina, fantastic watch.

0:10:40 > 0:10:42And then when I come back you'll say, "Hold on.

0:10:42 > 0:10:45"I just have three in the safe. I don't know what to do with them."

0:10:45 > 0:10:49Don't say that, cos that's not true, Arun. That's not true. Come on.

0:10:49 > 0:10:51But I love winding you up. Plus I like to make you laugh,

0:10:51 > 0:10:55because that makes you more conducive to making a deal.

0:10:55 > 0:10:59We love the watches, both of us, and I love collecting watches but

0:10:59 > 0:11:03with Tom it's about the deal as well, for both of us.

0:11:08 > 0:11:12- Come on.- All right, you've got a deal.- OK, good.- Done.

0:11:12 > 0:11:17Tom's deal to sell his watch at 50% of the auction price is in the bag.

0:11:17 > 0:11:20But it'll only be when he gets to Geneva that'll he'll find out

0:11:20 > 0:11:23if he's negotiated himself a bumper Christmas bonus.

0:11:31 > 0:11:33Personal stylist Daniel Johnson

0:11:33 > 0:11:35has only been in business for four years,

0:11:35 > 0:11:37but the luxury stores of Mayfair

0:11:37 > 0:11:39have quickly become his stamping ground.

0:11:41 > 0:11:44He's had a call from a wealthy new client, who wants two

0:11:44 > 0:11:48tailor-made suits as a Christmas present for her Russian fiance.

0:11:49 > 0:11:54To prepare for the meeting, he's in Savile Row, picking out fabrics.

0:11:54 > 0:11:59So the brief I've got is very, very brief.

0:11:59 > 0:12:02I'm looking for a very expensive fabric.

0:12:02 > 0:12:05I mean, if it's exclusive, exclusive is better than expensive.

0:12:05 > 0:12:07It's not just about the price.

0:12:07 > 0:12:10It's about the result, so we need to get something...

0:12:10 > 0:12:12We need to get something exquisite.

0:12:12 > 0:12:13The next level of luxury.

0:12:13 > 0:12:15Like, the proper top one.

0:12:15 > 0:12:17That's exactly what we want.

0:12:17 > 0:12:20When Benedict Cumberbatch went to the Oscars,

0:12:20 > 0:12:22he wore a tuxedo from Scabal.

0:12:22 > 0:12:25Their suit fabrics are woven in a traditional mill in Yorkshire.

0:12:25 > 0:12:28At several thousand pounds a metre,

0:12:28 > 0:12:31some of the fabrics are worth more than their weight in gold.

0:12:32 > 0:12:34My friends don't think I've got a real job.

0:12:34 > 0:12:37They think I swan around Mayfair spending rich people's money.

0:12:37 > 0:12:39Which, in essence, is true.

0:12:39 > 0:12:41But it's still a real job.

0:12:43 > 0:12:46So I have prepared here

0:12:46 > 0:12:50a few of our top fabrics.

0:12:50 > 0:12:52I could walk into any shop in Mayfair

0:12:52 > 0:12:57and spend in excess of a few million quid quite easily.

0:12:57 > 0:13:00Is it going to be applicable to the person that's receiving it?

0:13:00 > 0:13:03Probably not.

0:13:03 > 0:13:07This one is wool, Australian wool, super-fine 150,

0:13:07 > 0:13:12with inside lines of 24-carat gold.

0:13:12 > 0:13:17This one is 24-carat gold. This one is the platinum one.

0:13:17 > 0:13:19Of course, it's a bit flashy.

0:13:19 > 0:13:22- Kind of bling-bling generation, they love it.- OK.

0:13:22 > 0:13:25Certain other clients, they would never wear it.

0:13:25 > 0:13:27The girl I'm meeting is English,

0:13:27 > 0:13:30but I think her husband is Russian, just assuming from the surname.

0:13:30 > 0:13:33If he's Russian, I think you should definitely take it, because

0:13:33 > 0:13:37these kind of fabrics, they are selling very, very well in Russia.

0:13:37 > 0:13:39No, we can't judge all Russians the same.

0:13:39 > 0:13:43I've had clients from Russia who just want a plain blue suit.

0:13:43 > 0:13:44But they want the best fabric.

0:13:44 > 0:13:46How much is that per metre?

0:13:46 > 0:13:49This one, we are around 1,500-1,600 a metre.

0:13:49 > 0:13:52£1,500, £1,600.

0:13:52 > 0:13:56Some clients want diamonds and they want ostrich skin.

0:13:56 > 0:13:59I had a fellow buy a pair of ostrich boots and a matching hat.

0:13:59 > 0:14:02It's just so it could be seen, how much he'd spent.

0:14:04 > 0:14:05How did he look?

0:14:05 > 0:14:07It's not for me to say.

0:14:07 > 0:14:10Sometimes I just find the things they want.

0:14:10 > 0:14:12The vicuna is a different, er,

0:14:12 > 0:14:14cup of tea.

0:14:14 > 0:14:17So basically, this animal lives just in South America,

0:14:17 > 0:14:20mostly in Peru, over 4,000 metres.

0:14:20 > 0:14:25There are very few companies that can trade in vicuna

0:14:25 > 0:14:26because it's a protected animal.

0:14:26 > 0:14:28It's really difficult to get it.

0:14:28 > 0:14:31Tell me, go on. Tell me how much per metre.

0:14:31 > 0:14:35So the damage in this one, this one is the most expensive

0:14:35 > 0:14:37fabric on Earth,

0:14:37 > 0:14:39it's £6,000 per metre.

0:14:39 > 0:14:41- 6,000 per metre?- Yeah.

0:14:41 > 0:14:42- And we need five.- Yeah.

0:14:42 > 0:14:44What would it feel like to wear?

0:14:44 > 0:14:46Have a look about this one here.

0:14:47 > 0:14:51Daniel's client is in the middle of preparing for her wedding.

0:14:51 > 0:14:53She's cash-rich but time-poor.

0:14:53 > 0:14:57The choices he makes about what to show her could be the difference

0:14:57 > 0:14:58between a one-off meeting

0:14:58 > 0:15:01and a long-term and lucrative relationship.

0:15:04 > 0:15:07- How is it? - It's like I'm not even wearing it.

0:15:07 > 0:15:09Do you know, sir, the size is pretty good on you.

0:15:09 > 0:15:12- It's not far off, is it?- Yeah. I can give you a good discount.

0:15:12 > 0:15:14£25,000, it's yours.

0:15:14 > 0:15:15No, honestly.

0:15:15 > 0:15:17What, it's 24 to everybody else?

0:15:17 > 0:15:20It's 27. For you, 25.

0:15:20 > 0:15:23See, the thing is, Geo, I've not met this client before

0:15:23 > 0:15:27so it needs to be something really impressive, but that is just...

0:15:27 > 0:15:29It is.

0:15:29 > 0:15:34I mean, it's £25,000 worth of cloth and £10,000 worth of tailoring.

0:15:34 > 0:15:36It's beautiful, huh?

0:15:36 > 0:15:37Well, if he doesn't like that...

0:15:37 > 0:15:39He has to.

0:15:44 > 0:15:48Sophie and Charlotte's Christmas launch party is three weeks away.

0:15:48 > 0:15:53I'd really like to have a unicorn welcoming the guests into the house.

0:15:53 > 0:15:57We have to have a unicorn. I think that really sets the tone.

0:15:57 > 0:16:00They're hatching plans to wow high-net-worth parents

0:16:00 > 0:16:04and persuade them to have their children's parties at Aynhoe.

0:16:04 > 0:16:07I would say that we have the unicorn outside

0:16:07 > 0:16:12and then as guests are coming in we then...step into Wonderland.

0:16:15 > 0:16:18To attract interest at this end of the market,

0:16:18 > 0:16:20standing out from the crowd is everything.

0:16:20 > 0:16:24So for the party invitations the girls are working with Couture,

0:16:24 > 0:16:27a specialist company who have created Christmas cards for Harrods

0:16:27 > 0:16:29and the Royal Opera House.

0:16:29 > 0:16:34A single handmade card can cost over £500.

0:16:34 > 0:16:37What justifies that kind of price promises to be an eye-opener.

0:16:40 > 0:16:42So we're going to create a theatre within a box that is

0:16:42 > 0:16:45interactive for children.

0:16:45 > 0:16:46So it almost becomes a toy.

0:16:46 > 0:16:48Wow.

0:16:48 > 0:16:53So initially, just a really clean, beautiful...

0:16:53 > 0:16:55..box incorporating the venue.

0:16:55 > 0:16:58I just can't believe my house is a box.

0:16:59 > 0:17:05So then the box is lifted to reveal this golden theatre underneath.

0:17:05 > 0:17:07I feel like you're unwrapping Christmas.

0:17:07 > 0:17:09That says Christmas to me, unwrapping.

0:17:09 > 0:17:12I feel like you're unwrapping a present.

0:17:12 > 0:17:14The idea then is that behind the curtain is the actual

0:17:14 > 0:17:15invitation itself.

0:17:15 > 0:17:16Oh, gosh.

0:17:18 > 0:17:21The finest-quality papers are silkscreen-printed with

0:17:21 > 0:17:23metallic gold ink.

0:17:23 > 0:17:26Each element is then intricately laser-cut

0:17:26 > 0:17:28and individually assembled by hand.

0:17:29 > 0:17:32Then you can actually spin them and move them,

0:17:32 > 0:17:34so it's much like a theatre set.

0:17:34 > 0:17:36That's fantastic.

0:17:36 > 0:17:39Of course, delicate invites of this calibre

0:17:39 > 0:17:42can't be trusted to the normal post.

0:17:42 > 0:17:46What if I could arrange for an elf to come and deliver these?

0:17:46 > 0:17:48I think we should do that.

0:17:48 > 0:17:50Only if they come here first.

0:17:51 > 0:17:54Thinking out loud, would it add anything

0:17:54 > 0:17:56if there could be that next sensory level,

0:17:56 > 0:18:01there's a scent that could really sum up our event together?

0:18:04 > 0:18:06- Oh, I have warm gingerbread.- Oh!

0:18:06 > 0:18:08Frosted tree!

0:18:08 > 0:18:12The business that I wanted to set up was to deliver the best

0:18:12 > 0:18:15parties in the UK and in the world.

0:18:15 > 0:18:18And that's the single shared vision that we all have.

0:18:18 > 0:18:20That's Christmas.

0:18:20 > 0:18:21This is log fire and spice.

0:18:21 > 0:18:23Yeah, that's Christmas.

0:18:23 > 0:18:25So we need to reflect that in everything

0:18:25 > 0:18:29from the stationery to the flowers to the catering.

0:18:29 > 0:18:33- Oh, hello!- I think if you go out searching or chasing money

0:18:33 > 0:18:37you're... It's false and it won't actually attract money.

0:18:37 > 0:18:40It's a very short-term focus.

0:18:40 > 0:18:42If you go out striving for excellence,

0:18:42 > 0:18:45then you will naturally attract the sort of clientele that you're

0:18:45 > 0:18:47looking to market.

0:18:47 > 0:18:48I love that smell.

0:18:48 > 0:18:50Oh, my goodness.

0:18:50 > 0:18:54If we could maybe capture that into this,

0:18:54 > 0:18:55that would be amazing.

0:18:55 > 0:18:59I think as soon as those invitations are with our guests, that's

0:18:59 > 0:19:03when the pressure is on and you have to deliver this event.

0:19:03 > 0:19:05It's not playing around any more,

0:19:05 > 0:19:09because they have an invitation and they're coming to your event.

0:19:09 > 0:19:12- And the invitations have set the standard so high...- Absolutely.

0:19:12 > 0:19:14..that then that sets the tone for what

0:19:14 > 0:19:17we need to deliver at all the other stages.

0:19:26 > 0:19:29As Christmas draws closer, vintage-watch dealer Tom Bolt is

0:19:29 > 0:19:33sorting a few bits of festive business.

0:19:33 > 0:19:35- How are you?- How are you? - Nice to see you.

0:19:35 > 0:19:38He's visiting a neighbour looking to

0:19:38 > 0:19:40buy a Christmas present for her husband.

0:19:40 > 0:19:44The original Heuers had screw-on backs and sort of round pushers,

0:19:44 > 0:19:47- so they were much more kind of sporty from that period.- Yeah.

0:19:47 > 0:19:50- No, I do think that's absolutely lovely.- I'm really pleased. Good.

0:19:50 > 0:19:53- And I like the black strap as well. - I never switch off.

0:19:53 > 0:19:55I'm making a cup of tea and thinking about this deal.

0:19:55 > 0:19:57I'm doing my teeth, I'm thinking about,

0:19:57 > 0:19:59"I've got to get that repair done."

0:19:59 > 0:20:01I'm always, always, always just on it,

0:20:01 > 0:20:03on it, on it, you know?

0:20:03 > 0:20:06I'd probably take, um... two grand for it.

0:20:06 > 0:20:09- I think you'll take a bit less than that.- How much less?

0:20:09 > 0:20:11- Well, quite a bit less.- No. No, I won't.

0:20:11 > 0:20:13Many people say to me,

0:20:13 > 0:20:15"Why do you bother with these smaller kind of watches?

0:20:15 > 0:20:18"You have these huge deals going on, why do you do that?" And for me,

0:20:18 > 0:20:21it's really, really important, because the day I can say, "Well,

0:20:21 > 0:20:24"you know what? I'm not going to bother trying to sell that watch

0:20:24 > 0:20:28"which has got £300 profit in it," is the day I've forgotten what

0:20:28 > 0:20:31it was like when I first started dealing in watches,

0:20:31 > 0:20:35and the day that I don't deserve to be earning £50,000 on watches.

0:20:35 > 0:20:39- 19 is...- Go on, go on.- Yeah? - Go on.- Right. Bloody marvellous.

0:20:39 > 0:20:41That's fantastic.

0:20:41 > 0:20:42Thank you.

0:20:48 > 0:20:50Tom was familiar with the rich and famous

0:20:50 > 0:20:53long before he began selling them watches.

0:20:53 > 0:20:57He grew up in Hollywood with his actress mother Sarah Miles,

0:20:57 > 0:21:00star of films like Blow Up and Ryan's Daughter,

0:21:00 > 0:21:04and father Robert Bolt, Oscar-winning screenwriter

0:21:04 > 0:21:07of A Man For All Seasons and Dr Zhivago.

0:21:07 > 0:21:10Yeah, I lived in, I think, 18 different houses, I went

0:21:10 > 0:21:14to 12 different schools by the time I was something like, I think, 14.

0:21:14 > 0:21:18Complete kind of rock and roll childhood, if you like.

0:21:20 > 0:21:24It was LA, it was the '70s, big hangover from sort of

0:21:24 > 0:21:27peace and love and all that stuff. So yeah...

0:21:27 > 0:21:30So I started sort of doing drugs

0:21:30 > 0:21:32and kind of doing what I shouldn't do, really,

0:21:32 > 0:21:34at a very, very young age.

0:21:35 > 0:21:39That journey took me to zero qualifications,

0:21:39 > 0:21:44as far as my education, it took me to being kicked out of nine

0:21:44 > 0:21:48or 12 schools, the last of which, I was 15.

0:21:48 > 0:21:53And by the time I was sort of 16, 17, I was living on the streets,

0:21:53 > 0:22:00going through bins in the West End, looking for needles I could use.

0:22:00 > 0:22:05After coming close to death, Tom got clean when he was 18.

0:22:05 > 0:22:08Four years later, he started dealing watches.

0:22:08 > 0:22:10He's now been clean for 29 years.

0:22:14 > 0:22:17100%, I have an addictive personality,

0:22:17 > 0:22:23and I think that is both a burden and a gift.

0:22:23 > 0:22:26A burden because, you know, you have to kind of get over some

0:22:26 > 0:22:32hurdles in your life, and a gift because, once you can turn

0:22:32 > 0:22:37that to a positivity, it can be a great driving force.

0:22:42 > 0:22:46Armed with a selection of the finest fabrics money can buy,

0:22:46 > 0:22:48Daniel's meeting his client.

0:22:48 > 0:22:52She wants two suits as a Christmas present for her fiance,

0:22:52 > 0:22:56but busy with a wedding to plan, she can only spare ten minutes

0:22:56 > 0:22:58for the consultation.

0:22:59 > 0:23:03Like many of the super-rich, she's keen on going incognito.

0:23:05 > 0:23:08So, these are the ones I've got prepared.

0:23:08 > 0:23:11Generally, the less I know about the person,

0:23:11 > 0:23:13the more they've got to protect.

0:23:13 > 0:23:17This one is called a vicuna. It's really lovely when it's tailored up.

0:23:17 > 0:23:20It's very soft, it's very light to wear.

0:23:20 > 0:23:23- Do you think that's something he'd be interested in?- I think so, yes.

0:23:23 > 0:23:27I think the best word to describe what I'm doing is understanding

0:23:27 > 0:23:30and trying to understand exactly what that client's about

0:23:30 > 0:23:33and gathering as much information as I can.

0:23:33 > 0:23:35Because I've got to get that real strong handle on who they are,

0:23:35 > 0:23:37where they live, how they spend their time.

0:23:37 > 0:23:40So I'll try as much as I can to extract information without

0:23:40 > 0:23:42seeming too probing.

0:23:42 > 0:23:45- It is beautiful. - Now, we haven't talked about price.

0:23:45 > 0:23:49- Oh, it...- It doesn't matter?- No. - Right, no problem.

0:23:49 > 0:23:52No problem at all. So it's that colour, that's the one that we want.

0:23:52 > 0:23:54Yeah, I do like that one.

0:23:54 > 0:23:58The most expensive fabric on Earth, at £6,000 per metre,

0:23:58 > 0:24:03a vicuna suit will set Daniel's client back £30,000,

0:24:03 > 0:24:05and that's before the tailoring costs.

0:24:05 > 0:24:07I thought, as a different option,

0:24:07 > 0:24:11rather than just pure quality of the cloth, is if we could go for...

0:24:11 > 0:24:14Well, this one, for example.

0:24:14 > 0:24:17- Right.- So you can have... We can customise whatever...

0:24:17 > 0:24:20I don't know if you wanted to do your name, his name,

0:24:20 > 0:24:23- both your names, surnames, whichever you prefer.- I LOVE that.

0:24:23 > 0:24:25I absolutely love that.

0:24:25 > 0:24:28So we could do one in gold, the following in platinum,

0:24:28 > 0:24:31and follow it down, and you'll get that in a full pinstripe

0:24:31 > 0:24:33all the way through the suit.

0:24:33 > 0:24:36If you can have anything you want, you stop wanting everything

0:24:36 > 0:24:39and you want very specific things.

0:24:39 > 0:24:42Can someone else have it? Not interested.

0:24:42 > 0:24:45Is it just for me? Perfect.

0:24:45 > 0:24:48Do you know what? I've just had an idea for, like, a wedding present.

0:24:48 > 0:24:51- So is this...?- This is now a separate thing.- Separate from...?

0:24:51 > 0:24:54Yes, separate from that, but it would be amazing

0:24:54 > 0:24:59if I could have my name and his name, I think in platinum...

0:24:59 > 0:25:03- Yes, I prefer that.- In platinum? - Yes. Going down.- OK.

0:25:03 > 0:25:06- Yeah, absolutely.- Our full names.

0:25:06 > 0:25:11The platinum threaded Private Line fabric is £2,500 per metre,

0:25:11 > 0:25:15or a mere £12,500 for a suit's worth of fabric.

0:25:15 > 0:25:20- So we've got one vicuna, one in the platinum and...- Yeah.

0:25:20 > 0:25:23Do you know what? Out of these two, I can't quite decide,

0:25:23 > 0:25:25- but you decide which one. - I'd go for the... Actually,

0:25:25 > 0:25:28- it's going to be too similar to that. So maybe the blue.- OK.

0:25:28 > 0:25:31- Maybe the blue. - Let's do that, then. I like that.

0:25:31 > 0:25:33Now, the only thing we haven't discussed is the watches.

0:25:33 > 0:25:38- You wanted a watch.- Oh, yeah. I did. Do you know what? Um...

0:25:38 > 0:25:41Cos I'm running out of time, could you possibly

0:25:41 > 0:25:44have a look at some watches and pick which will suit?

0:25:44 > 0:25:47- No issues on the budget there?- No.

0:25:47 > 0:25:51- Brilliant.- And I think you'll be able to figure out what watches go.

0:25:51 > 0:25:54- Brilliant.- Aw! He'll love it! Oh, my goodness! I'm so excited now!

0:25:54 > 0:25:56- Thank you so much.- Thank you.

0:25:56 > 0:25:58- Take care. I'll show you out. - Oh, OK.

0:26:00 > 0:26:04Daniel has come away with an order for three suits,

0:26:04 > 0:26:08totalling £46,500 for the fabric alone.

0:26:08 > 0:26:12And his client wants him to find three luxury watches -

0:26:12 > 0:26:14one to match each suit.

0:26:16 > 0:26:20Most of my clients, they've earned it and they've worked so hard.

0:26:20 > 0:26:23So you don't envy people that work hard for what they've got.

0:26:23 > 0:26:25It makes you work harder

0:26:25 > 0:26:28because it makes you see what the result of hard work gets you.

0:26:34 > 0:26:38With just weeks to go till Christmas, Tom is jetting to

0:26:38 > 0:26:41Switzerland for one of the biggest events

0:26:41 > 0:26:43in the watch-dealing calendar.

0:26:43 > 0:26:48Geneva, centre of a luxury watch trade worth £27 billion a year,

0:26:48 > 0:26:51is the setting for the Phillips Watch Auction,

0:26:51 > 0:26:54where a rare Rolex is going under the hammer.

0:26:54 > 0:26:58This is the one I sold to Michael.

0:26:58 > 0:27:00Tom has agreed to sell his client, Arun,

0:27:00 > 0:27:05a similar watch for half the price achieved by the Rolex at auction.

0:27:05 > 0:27:09The events of the next few hours could make Tom a big profit,

0:27:09 > 0:27:11or a big loss.

0:27:14 > 0:27:18It's also a chance to meet up with old friends, like Luca Lombardi,

0:27:18 > 0:27:22who has just spotted a watch among the lots that Tom used to own.

0:27:23 > 0:27:30This is the watch that was used by Roger Moore in Live And Let Die

0:27:30 > 0:27:34to free himself and Jane Seymour from the impending doom of

0:27:34 > 0:27:41the shark tank below by this bezel rotating, which is cut like a saw.

0:27:41 > 0:27:45I bought that watch from Christie's about 15 years ago for...

0:27:45 > 0:27:49I think about £35,000, and everybody was like, "He's crazy!"

0:27:49 > 0:27:53It was a broken watch, it wasn't working.

0:27:53 > 0:27:56Well, the fact that it's in here today for, what...

0:27:56 > 0:28:00..for probably around 150,000 says I wasn't so crazy.

0:28:00 > 0:28:01Ah!

0:28:01 > 0:28:02Here she is!

0:28:02 > 0:28:04Come on, baby!

0:28:04 > 0:28:08Tom is face-to-face at last with the timepiece his deal with Arun

0:28:08 > 0:28:10is resting on.

0:28:10 > 0:28:17It truly is... It truly is an absolutely phenomenal wristwatch.

0:28:17 > 0:28:20Amazing, Luca. There's not a blemish, not a mark,

0:28:20 > 0:28:24yet it has this slight patina of the lacquer, just gently,

0:28:24 > 0:28:27gently lifting, just to let you know - you know what?

0:28:27 > 0:28:30I've been on this watch for a while.

0:28:30 > 0:28:33I hope she works her magic for me tonight.

0:28:33 > 0:28:38Yes, one can get emotionally attached to watches, for sure,

0:28:38 > 0:28:42but I genuinely believe that either you're a dealer or you're

0:28:42 > 0:28:46a collector. In other words, everything of mine is for sale.

0:28:46 > 0:28:49The only watch of mine that isn't for sale is my father's

0:28:49 > 0:28:52stainless-steel Rolex Air King,

0:28:52 > 0:28:54which is probably worth about £1,500.

0:28:54 > 0:28:59But it was what opened my eyes, I think, to watches as a kid and

0:28:59 > 0:29:03has sort of inspired me to have the business I have today, really.

0:29:08 > 0:29:10Tonight, some of the finest

0:29:10 > 0:29:14and rarest watches in the world will be sold.

0:29:14 > 0:29:18With six-figure reserve prices for many timepieces in the sale,

0:29:18 > 0:29:22auctioneer Aurel Bacs is presiding over buyers with millions to spend.

0:29:26 > 0:29:30The group of collectors here is, in a way, like the supporters

0:29:30 > 0:29:34of a football club. They're all buddies, they're friends,

0:29:34 > 0:29:37they might really give each other a hard time in the saleroom,

0:29:37 > 0:29:40when it comes to bidding against each other, but later on, you

0:29:40 > 0:29:44find them in the hotel bar, enjoying their shared passion, watches,

0:29:44 > 0:29:46and be good friends.

0:29:53 > 0:29:56The watches are expected to sell for record prices.

0:30:00 > 0:30:02To number 253...

0:30:02 > 0:30:05The 62 reference in pink gold...

0:30:05 > 0:30:10Now it's the turn of the Rolex. The stakes are getting higher.

0:30:10 > 0:30:13650. Any advance on 650?

0:30:13 > 0:30:17It's against... 680. New bidder in the room. Near to me. 680.

0:30:17 > 0:30:21It's theatre, but actually, a theatre where the plot

0:30:21 > 0:30:23is not yet written,

0:30:23 > 0:30:27meaning I cannot learn my lines before the auction.

0:30:27 > 0:30:32I have to provide them as the audience reacts to the bidding.

0:30:32 > 0:30:33Come on, baby.

0:30:33 > 0:30:37The bid is in the room. 700,000. 720, behind you.

0:30:37 > 0:30:40Although I shoot from the hip and never quite know what

0:30:40 > 0:30:45I'm doing from one second to the next, I do have a plan for a deal.

0:30:45 > 0:30:47820. I'll take 840.

0:30:47 > 0:30:50- 850, sir. - 850. Thank you, sir. 850.

0:30:50 > 0:30:53When suddenly you're put under that pressure, that hammer

0:30:53 > 0:30:57going down, boom, gone, sold, or not sold, or, "Have I bought it?

0:30:57 > 0:30:59"Oh, my God!" Do you know what I mean?

0:30:59 > 0:31:02It's... It's stressful, actually.

0:31:02 > 0:31:03- 59.- 959?- Yes.

0:31:03 > 0:31:07LAUGHTER AND HESITANT APPLAUSE

0:31:07 > 0:31:08Fair warning!

0:31:13 > 0:31:16CHEERING AND APPLAUSE

0:31:18 > 0:31:21OK. 1,000,000 to a brand-new bidder on the island.

0:31:22 > 0:31:26One million. It's not too late. You can take it up a point.

0:31:26 > 0:31:291,050,000, sir.

0:31:29 > 0:31:311,050,000.

0:31:33 > 0:31:35It's on my right.

0:31:35 > 0:31:38At 1,050,000.

0:31:38 > 0:31:41Selling. Over there. Courant. OK.

0:31:41 > 0:31:46He's just trying to squeeze every last drop. I love him for that.

0:31:46 > 0:31:481,050,000!

0:31:48 > 0:31:52- Sold! - APPLAUSE

0:31:52 > 0:31:55The watch sells for one million and fifty thousand Swiss francs.

0:31:55 > 0:31:59By Tom's calculations, that will put him in line

0:31:59 > 0:32:00for a £450,000 payday

0:32:00 > 0:32:03on the deal he did with Arun.

0:32:04 > 0:32:06But in the world of watch dealing,

0:32:06 > 0:32:09things don't always tick along quite so smoothly.

0:32:09 > 0:32:13I had a text from Arun. Panicking.

0:32:13 > 0:32:18About...a few hours ago, when he saw the prices being achieved here.

0:32:18 > 0:32:201,200,000.

0:32:20 > 0:32:22And, basically, in short, I could have had

0:32:22 > 0:32:26£450,000 in my pocket there,

0:32:26 > 0:32:29but I let Arun have it

0:32:29 > 0:32:31for 275,000.

0:32:32 > 0:32:34You have to take a view of things.

0:32:34 > 0:32:37How is my friend - client, yes, but my friend -

0:32:37 > 0:32:40going to feel walking around...

0:32:41 > 0:32:43..knowing that....

0:32:43 > 0:32:46he could have bought a watch for a quarter of a million pounds

0:32:46 > 0:32:48and for 25 grand's sake...

0:32:49 > 0:32:53..ended up paying £450,000

0:32:53 > 0:32:56a few days later? I mean, how would YOU feel?

0:32:56 > 0:32:58How much do you love me, baby?

0:32:58 > 0:32:59Ah, you know I've always loved you.

0:32:59 > 0:33:03You might have to shave, though, before I snog you.

0:33:03 > 0:33:05I'm very fortunate to be able to say that

0:33:05 > 0:33:09I don't need the £175,000 enough to make a friend feel like that.

0:33:10 > 0:33:13I'll call you tomorrow when I'm back in the UK.

0:33:13 > 0:33:14Tomorrow evening, all right?

0:33:14 > 0:33:17- Call me tomorrow evening. - All right, man, take care.

0:33:17 > 0:33:21Listen, man, I made £75,000 on a wristwatch.

0:33:21 > 0:33:25If that isn't winning a deal, I really don't know what is.

0:33:28 > 0:33:30Back in England, the Christmas party invitations

0:33:30 > 0:33:33are due for delivery at Charlotte's house.

0:33:35 > 0:33:38The new venture builds on a kids business

0:33:38 > 0:33:41she set up five years ago with husband Dan.

0:33:41 > 0:33:44Then we have the other small party at Aynhoe.

0:33:44 > 0:33:46OK. It's no stress. It will be fine.

0:33:46 > 0:33:49Her first experience of children's entertainment wasn't organising,

0:33:49 > 0:33:51but taking part,

0:33:51 > 0:33:54playing a princess at weekends for extra cash

0:33:54 > 0:33:56to support her dreams of being an actress.

0:33:56 > 0:34:00We were cast alongside one another in a comedic show.

0:34:00 > 0:34:01And the director said to me,

0:34:01 > 0:34:04"Do you know Daniel's a clown on the weekend?"

0:34:04 > 0:34:07I was, like, "Is he? Well, I'm a princess. This is fabulous!"

0:34:07 > 0:34:10The other great thing today is the invitations arrived.

0:34:10 > 0:34:13We fell pregnant very quickly after meeting.

0:34:13 > 0:34:14And, to cut a long story short,

0:34:14 > 0:34:17because I was so poorly during the pregnancy,

0:34:17 > 0:34:22by the time I got to eight months pregnant, we had £47.50 to our name.

0:34:22 > 0:34:27So, Daniel, you'll be beginning Elf Mail. You are Chief Elf.

0:34:27 > 0:34:29I said, "Look, we've got to go for it."

0:34:29 > 0:34:34"We have to optimise on this £47.50. Let's start up our own business."

0:34:34 > 0:34:37Charlotte's son was diagnosed with autism.

0:34:37 > 0:34:40The thing that keeps me going every day is my son.

0:34:40 > 0:34:45It's the only reason I do any of this is because of him.

0:34:45 > 0:34:46Genuinely.

0:34:46 > 0:34:49Just imagine an elf turning up at your door with one of these.

0:34:49 > 0:34:52Because I want to build him a future

0:34:52 > 0:34:55in which all the opportunities are open to him.

0:34:55 > 0:35:00And he's already had so many opportunities, potentially,

0:35:00 > 0:35:02taken away because of his autism.

0:35:04 > 0:35:06- HE HUMS A FANFARE - Oh, my gosh!

0:35:06 > 0:35:11So I want to be able to open up the world to him in a way

0:35:11 > 0:35:14that, you know, otherwise, I maybe couldn't, if I didn't work so hard.

0:35:14 > 0:35:17- You got the Aynhoe giraffe at the back...- Wow!- ..in the stage, but...

0:35:17 > 0:35:19- I love it.- ..it gets better.

0:35:19 > 0:35:21- Ready? - LAUGHTER

0:35:21 > 0:35:22As if!

0:35:23 > 0:35:25SHE IMITATES A FANFARE

0:35:27 > 0:35:29Come on then, Brisco, I want to see this elf.

0:35:29 > 0:35:33# Na-na-na-na-na-nah... Christmas elf! #

0:35:33 > 0:35:35I love it!

0:35:35 > 0:35:36Jingly bells.

0:35:38 > 0:35:40Ooh!

0:35:40 > 0:35:41Nearly.

0:35:41 > 0:35:43What car DOES an elf drive?

0:35:43 > 0:35:45We had a lot of discussions in the office.

0:35:45 > 0:35:46It's got to be genuine.

0:35:46 > 0:35:49And we've decided that the most realistic car

0:35:49 > 0:35:51that an elf would drive is a Renault Scenic.

0:35:54 > 0:35:58The invites are targeting 60 of Sophie and Charlotte's

0:35:58 > 0:35:59most valuable clients -

0:35:59 > 0:36:03the hope being that their first taste of an Aynhoe children's party

0:36:03 > 0:36:05will pave the way for future bookings.

0:36:08 > 0:36:09HORN BEEPS

0:36:09 > 0:36:12Invites coming through! I'm a Christmas elf!

0:36:12 > 0:36:14I really hope everyone's going to turn up.

0:36:17 > 0:36:19So, fingers crossed.

0:36:19 > 0:36:21Boys, come forward. Hello.

0:36:21 > 0:36:24Hello. Nice to see you both.

0:36:24 > 0:36:25Can I give this to you, boys?

0:36:25 > 0:36:29You're now formally invited by Father Christmas and all the elves.

0:36:29 > 0:36:32- Don't fight over it! - We're very excited.

0:36:32 > 0:36:35One down, 59 to go.

0:36:35 > 0:36:38And...obviously you have a dancing giraffe,

0:36:38 > 0:36:41because every invite needs a dancing giraffe, doesn't it?

0:36:46 > 0:36:48Daniel works from 6am till midnight

0:36:48 > 0:36:52to keep his growing list of clients stocked up for Christmas.

0:36:54 > 0:36:56He's in Jermyn Street to source some evening wear

0:36:56 > 0:36:59from master tailor Emma Willis.

0:36:59 > 0:37:02- Emma, nice to see you. Are you well? - Great to see you too.

0:37:02 > 0:37:03Cashmere?

0:37:03 > 0:37:07Emma has a reputation as the finest bespoke shirt-maker in London.

0:37:07 > 0:37:11- Christmas getting busy yet? - Yes. Very busy.

0:37:11 > 0:37:13And our factories, where we make everything,

0:37:13 > 0:37:15it's just completely frenetic.

0:37:15 > 0:37:18And crazy. But it's fun. It's the best time of year.

0:37:18 > 0:37:23- Evening wear. Bow tie and the pins. - The studs?- For down the front.

0:37:23 > 0:37:27Yes, absolutely. We've got all the little handmade gold acorns

0:37:27 > 0:37:29and we can do them silver or silver gilt.

0:37:29 > 0:37:32- If you've got some in silver, that'd be amazing.- Yes.

0:37:32 > 0:37:35We've got cuff links to match, if you wanted them.

0:37:35 > 0:37:38- He's got cuff links. That's absolutely fine.- OK.

0:37:38 > 0:37:42The acorn gold studs alone cost £1,200 per button.

0:37:42 > 0:37:46The silver gilt, a mere £750.

0:37:46 > 0:37:50The evening shirt either has two, three, or four studs.

0:37:50 > 0:37:52Can I take five? Because, no doubt, one will get lost.

0:37:52 > 0:37:54- That's a good idea. - Right. We'll take five.

0:37:54 > 0:37:58The surroundings, in Mayfair, very easy to get drawn in and seduced by.

0:37:58 > 0:38:01Bowties, have you got any bowties I can take with me?

0:38:01 > 0:38:06You've got to remember your role. Because I'm not able to spend

0:38:06 > 0:38:08those levels of my own money

0:38:08 > 0:38:10on super-luxury.

0:38:10 > 0:38:13You've got to work hard not to get entranced by it.

0:38:13 > 0:38:14Either... You've got...

0:38:14 > 0:38:16This is the one, obviously, self-tied,

0:38:16 > 0:38:19or you can tie it yourself, which is probably smarter, I think.

0:38:19 > 0:38:21- You can play around with it a little bit.- Yes.

0:38:21 > 0:38:24- And you can get that soft look. - Your own shape, as well.

0:38:24 > 0:38:28Daniel set up his business four years ago, when he was 24.

0:38:29 > 0:38:31From humble beginnings in Yorkshire,

0:38:31 > 0:38:34he's dragged himself up by the bootstraps.

0:38:34 > 0:38:37He's about to move into a new flat in Fulham.

0:38:39 > 0:38:42I started this business in the middle of a recession

0:38:42 > 0:38:45when there were no jobs around.

0:38:45 > 0:38:47And now wealth is returning

0:38:47 > 0:38:50and people have got more disposable income available.

0:38:50 > 0:38:51So, it's a perfect time, really,

0:38:51 > 0:38:54for me to start growing this business properly.

0:39:01 > 0:39:03It's just a week until party planner Sophie

0:39:03 > 0:39:07opens the doors of Aynhoe Park for the Christmas party.

0:39:08 > 0:39:09Hello.

0:39:09 > 0:39:13Right. What does everybody want for breakfast?

0:39:13 > 0:39:16Sophie was 23 and running her own clothing company

0:39:16 > 0:39:19when she met her partner James, fell in love,

0:39:19 > 0:39:22and joined him on his 250-acre estate.

0:39:27 > 0:39:30I did grow up in a different environment to here.

0:39:30 > 0:39:32When I first walked in, I...

0:39:33 > 0:39:38..I just was overwhelmed, and, I think, sometimes I forget

0:39:38 > 0:39:42that people might have that same reaction when they come here.

0:39:42 > 0:39:44- Morning, all.- Morning!

0:39:46 > 0:39:49Sophie and James have turned the house into a successful venue,

0:39:49 > 0:39:51regularly hosting exclusive events.

0:39:53 > 0:39:59It is, basically, a bigger version of any family house. It's crazy.

0:39:59 > 0:40:03We have lots of people here all the time. Coming and going.

0:40:03 > 0:40:05This is going to be your new bar.

0:40:05 > 0:40:07Oh! Wow!

0:40:07 > 0:40:09You know, chefs might be coming into the house.

0:40:09 > 0:40:10Hi.

0:40:10 > 0:40:12Builders.

0:40:12 > 0:40:14All this is reusable mahogany.

0:40:14 > 0:40:17So it's all recycled, so it's from old, old tables.

0:40:19 > 0:40:20It is a juggling act.

0:40:20 > 0:40:24I'm juggling work, I'm juggling the house, I'm juggling children,

0:40:24 > 0:40:27childcare, we're a very busy household.

0:40:30 > 0:40:32Sophie's life is going to get even busier

0:40:32 > 0:40:35if the new venture with Charlotte goes to plan.

0:40:35 > 0:40:37Welcome to my bar.

0:40:37 > 0:40:39- It's a pretty lovely bar. - Thank you very much.

0:40:39 > 0:40:42- Unfortunately, there's no-one to serve us today.- What?- I know.

0:40:42 > 0:40:45It's gin o'clock, Sophie. Don't do this to me.

0:40:45 > 0:40:47I know. It definitely feels that way.

0:40:49 > 0:40:52Meanwhile, master baker Gareth has decided to construct

0:40:52 > 0:40:56an architectural masterpiece for the party.

0:40:56 > 0:40:58- Oh, my goodness!- So, we're going to try to incorporate

0:40:58 > 0:41:01the whole of the house, not just the main house.

0:41:01 > 0:41:03We're going to try and incorporate the wings, as well.

0:41:03 > 0:41:06This is going to be...a cake.

0:41:06 > 0:41:08- The whole thing? - The whole thing.- OK.

0:41:08 > 0:41:11So, how big are we talking?

0:41:12 > 0:41:15About a metre and a half by a metre and a half.

0:41:15 > 0:41:17That seems huge. Have you any way you can show us?

0:41:17 > 0:41:19- I've got these boards.- OK.- Here.

0:41:20 > 0:41:25- OK. So, is it like one of them? - All three.

0:41:25 > 0:41:26- No!- Three?- Yeah.

0:41:26 > 0:41:28Erm, OK.

0:41:30 > 0:41:33- This will get out of the door? Have you tested it?- The boards...

0:41:33 > 0:41:36It will be transported on each individual board.

0:41:36 > 0:41:39And then, when we're there, we need to connect it all together.

0:41:39 > 0:41:41It should...

0:41:41 > 0:41:44- Should all fit inside the car. - It should?

0:41:44 > 0:41:47So, is this the biggest cake you've ever made before?

0:41:47 > 0:41:51- Yes. This is the biggest cake. - By a long way?- By a long way.

0:41:51 > 0:41:55With 90 eggs, 25 kilos of fondant icing,

0:41:55 > 0:41:57and a panoply of luxury spices,

0:41:57 > 0:42:00Gareth's cake will cost over £1,000

0:42:00 > 0:42:02in ingredients and materials alone.

0:42:03 > 0:42:06There'll be little things like the trees and the shrubs,

0:42:06 > 0:42:08we can do all of those beforehand.

0:42:08 > 0:42:11But the actual cake itself is all last-minute.

0:42:11 > 0:42:14Gareth will be putting in 200 hours of his time

0:42:14 > 0:42:17to bring the ambitious vision to life.

0:42:17 > 0:42:22To buy this colossal confection would cost a staggering £10,000.

0:42:23 > 0:42:28Unfortunately, I can't take any more orders on to get this job done.

0:42:28 > 0:42:31So... It's kind of... This has got to work.

0:42:31 > 0:42:35This has got to be the one cake that's going to...

0:42:35 > 0:42:39- Gareth, I feel horribly responsible now. You have a...- It's...

0:42:39 > 0:42:42I say it's fine, it will work. It HAS to work.

0:42:42 > 0:42:44If it doesn't work, then it's not fine,

0:42:44 > 0:42:47but I think there's a lot of new skills involved

0:42:47 > 0:42:48in doing this cake,

0:42:48 > 0:42:50which is great for me, so I get to practise it.

0:42:50 > 0:42:53I just want to showcase what can be done out of food, really.

0:42:56 > 0:42:59The joy of Christmas takes many forms,

0:42:59 > 0:43:01and for vintage-watch dealer Tom

0:43:01 > 0:43:04it's all about the thrill of the deal.

0:43:05 > 0:43:08This Christmas is shaping up to be, possibly,

0:43:08 > 0:43:11the best Christmas, business-wise, I've ever had.

0:43:11 > 0:43:13Everybody loves a bit of bling at Christmas.

0:43:15 > 0:43:18Tom is in Marylebone to see a man about a watch.

0:43:22 > 0:43:25Vintage-car dealer Dave Clark knows his motors,

0:43:25 > 0:43:30but today it's a Patek Philippe timepiece that he's trying to flog.

0:43:30 > 0:43:34Tom's already got an offer for £38,000 from a buyer

0:43:34 > 0:43:37who wants the watch shipped to Hong Kong

0:43:37 > 0:43:38in time for Christmas.

0:43:38 > 0:43:40But if Tom's going to turn a profit,

0:43:40 > 0:43:43he has to persuade Dave to sell it for the right price.

0:43:43 > 0:43:46Um, only because there is a slight...

0:43:47 > 0:43:51- ..issue with the watch, in that... - It's gone up in price a lot?

0:43:51 > 0:43:54..the lugs, if you look, have been repaired.

0:43:54 > 0:43:58Because one dips down quite heavily, like that, slipping down.

0:43:58 > 0:44:01But would that work not be, like, some history to it?

0:44:01 > 0:44:04- It'd be worth more?- Absolutely. If you can tell me.

0:44:04 > 0:44:07If you can give me an affidavit saying that Steve McQueen

0:44:07 > 0:44:11fell off his motorcycle and basically damaged the lug!

0:44:11 > 0:44:13- There we are. - Yes, it's got a premium to it.

0:44:13 > 0:44:15I strongly believe that

0:44:15 > 0:44:19in a business that involves buying and selling,

0:44:19 > 0:44:21buying is the most important thing.

0:44:21 > 0:44:23If you buy right, you can always sell.

0:44:23 > 0:44:28So, for me, I'll put more energy into buying

0:44:28 > 0:44:30than I will into selling.

0:44:30 > 0:44:32My client is willing to buy it.

0:44:32 > 0:44:36But, I think you mentioned, you wanted in the region of 30s for it.

0:44:36 > 0:44:39Um, I can't...

0:44:39 > 0:44:42I have to say to my client, look, top of the case has had some issues.

0:44:42 > 0:44:44It's still a fantastic watch.

0:44:44 > 0:44:45Would you entertain...

0:44:49 > 0:44:51Would you entertain a bid of 25?

0:44:51 > 0:44:53Er, no.

0:44:56 > 0:45:00- Are you sure? 26. Last shout.- No.

0:45:00 > 0:45:02- Are you sure?- Yeah. I'm sure.

0:45:03 > 0:45:07- Are you sure, now? - Absolutely 100% positive.

0:45:07 > 0:45:11I think being a salesman often implies

0:45:11 > 0:45:12a bit wide, a bit dodgy.

0:45:12 > 0:45:14Final shout.

0:45:15 > 0:45:18- 26,500 quid.- There you go. Deal.

0:45:18 > 0:45:21Ha-ha-ha! I love you, David! Ha-ha-ha-ha!

0:45:21 > 0:45:24BEEPING INCREASES IN SPEED

0:45:24 > 0:45:26- BUMP - Ooh!

0:45:27 > 0:45:29What was that?

0:45:29 > 0:45:32You probably... It just hit the exhaust, Tom. I think.

0:45:32 > 0:45:36At £26,500, Tom gets the result he needs,

0:45:36 > 0:45:39knocking almost five grand off Dave's asking price

0:45:39 > 0:45:43and making a tidy profit of over £10,000.

0:45:44 > 0:45:48I buy and sell things I genuinely love and believe in.

0:45:48 > 0:45:51So, that's why I'm a good salesman.

0:45:55 > 0:45:58It's the day before the children's Christmas party

0:45:58 > 0:46:01and Sophie has opened up the house to her suppliers.

0:46:02 > 0:46:05Stage one is for the florists and the balloon girls

0:46:05 > 0:46:07to decorate the four main rooms.

0:46:09 > 0:46:11Hello, ladies.

0:46:11 > 0:46:14Oh, my God! it's really coming together.

0:46:17 > 0:46:19There's a lot going on today but it's all coming together.

0:46:19 > 0:46:23Everybody's working really hard at their certain areas.

0:46:23 > 0:46:25- We're on schedule! - Yeah, we are on schedule

0:46:25 > 0:46:29because you've got to leave at three and I didn't know that.

0:46:30 > 0:46:34- Hello!- Hi. Come in.- How are you? - OK, babe.- How are you?- Good.

0:46:34 > 0:46:36Everything's going really well.

0:46:36 > 0:46:39So, those invitations just took it to another level.

0:46:39 > 0:46:42Except, somebody rang me and said,

0:46:42 > 0:46:47"If the invitation looks like that, you've got a lot to live up to."

0:46:47 > 0:46:51- You've set the bar.- Exactly. You've set the bar now, Sophie.

0:46:52 > 0:46:54With the rooms completed,

0:46:54 > 0:46:57there's one major ingredient still to arrive -

0:46:57 > 0:46:59the cake.

0:47:01 > 0:47:04- I can't wait to see it. Can we see it?- You can see it.

0:47:04 > 0:47:07- We did it.- Yay!- Let's go!

0:47:07 > 0:47:09Here we go.

0:47:09 > 0:47:11- Here it is.- Oh, for goodness' sake!

0:47:11 > 0:47:13Oh, my God.

0:47:13 > 0:47:15BOTH WOMEN GASP

0:47:15 > 0:47:20- Oh, wow! It is...unbe... Oh, my goodness.- Oh, wow!

0:47:20 > 0:47:24- I don't know how much more I can... Oh, my goodness.- It's immaculate!

0:47:26 > 0:47:29- Oh, my...- Oh, my God. I'm crying. I'm such a loser.

0:47:32 > 0:47:33Ah! Ah!

0:47:33 > 0:47:34Wow!

0:47:34 > 0:47:36It's just incredible.

0:47:36 > 0:47:39It's actually cake of the house.

0:47:39 > 0:47:44I just don't want to chop it up. I want it to stay like this.

0:47:44 > 0:47:46Gareth will be adding seasonal figures

0:47:46 > 0:47:49and frosting as the finishing touches,

0:47:49 > 0:47:52but that will have to wait until the morning.

0:47:59 > 0:48:02Daniel has an appointment at Jaeger-LeCoultre,

0:48:02 > 0:48:05one of the world's most exclusive watch stores.

0:48:05 > 0:48:08A classic reverso. You can flip it.

0:48:08 > 0:48:12He's looking for three timepieces to complement the suit material

0:48:12 > 0:48:14purchased by his mystery client.

0:48:14 > 0:48:16- Can I try this one? - Of course. Absolutely.

0:48:16 > 0:48:18What's the price on this one?

0:48:18 > 0:48:22So, the price for this one is upon request.

0:48:22 > 0:48:24But, try it on and tell me what you think.

0:48:24 > 0:48:27It's a brand-new piece. Novelty 2015.

0:48:28 > 0:48:31It actually just arrived this morning in our boutique.

0:48:32 > 0:48:35- What do you think?- I like this one.

0:48:35 > 0:48:37Because it is the most expensive out of the three.

0:48:37 > 0:48:39So, of course I like this one.

0:48:39 > 0:48:41- Does this chime?- It chimes.

0:48:41 > 0:48:45- RAPID HIGH-PITCHED CHIMES - And it's going to tell you the time.

0:48:46 > 0:48:48So, this is going with a Diamond Chip fabric.

0:48:48 > 0:48:50So it matches up quite nice.

0:48:50 > 0:48:53We could actually make a blue strap, a blue strap matching the fabric.

0:48:53 > 0:48:57I think that's fine. I think something grey, maybe, on this one.

0:48:58 > 0:49:01- That, as it is. Perfect.- Yeah.

0:49:01 > 0:49:03This one as it is.

0:49:05 > 0:49:09The combined price of the three watches, including VAT,

0:49:09 > 0:49:13is in the region of three-quarters of a million pounds.

0:49:13 > 0:49:18Added to the £46,500 worth of finest fabric for the suits,

0:49:18 > 0:49:24Daniel's total spend on behalf of his client is around £800,000.

0:49:27 > 0:49:29When I started this as a hobby, seven years ago,

0:49:29 > 0:49:32doing it for friends, I would never, ever have imagined

0:49:32 > 0:49:35that I would walk down Bond Street, Savile Row and...

0:49:35 > 0:49:38..connect a client to a brand that essentially means

0:49:38 > 0:49:41almost a million pounds changes hands.

0:49:41 > 0:49:44# Fly me to the moon

0:49:44 > 0:49:48# Let me play among the stars

0:49:49 > 0:49:51# Let me see what spring is like... #

0:49:51 > 0:49:56Tom's Rolls-Royce Phantom Coupe is a car with a six-figure price tag

0:49:56 > 0:50:00that he took in part exchange on one of his watch deals.

0:50:01 > 0:50:03I have to say, I think it's quite cool.

0:50:05 > 0:50:08But, much as he's become accustomed to driving it...

0:50:10 > 0:50:13..the chance of another deal always comes first.

0:50:15 > 0:50:17And Tom has a potential buyer.

0:50:17 > 0:50:20I was chatting to a friend of mine, Trevor.

0:50:21 > 0:50:23And he, quite off-the-cuff,

0:50:23 > 0:50:26just said how his dream car is a Phantom Coupe.

0:50:26 > 0:50:28And I said, "Ah!"

0:50:28 > 0:50:31"I can't believe it." It was that bizarre.

0:50:31 > 0:50:33And so he then gets all in a fluster and said,

0:50:33 > 0:50:35"I want to see it! I want to see it!"

0:50:35 > 0:50:39So, I'm now going to see Trevor to, hopefully, tempt him

0:50:39 > 0:50:41into buying the Phantom Coupe.

0:50:41 > 0:50:45This isn't the kind of car you buy on a SHOESTRING.

0:50:45 > 0:50:48- Hello, mate. How are you? - Great to see you.- You too, mate.

0:50:48 > 0:50:50Really nice.

0:50:50 > 0:50:51Look. Damage.

0:50:51 > 0:50:52Chip. No.

0:50:54 > 0:50:57- It comes off.- You have just no... - Tyre-kick somewhere else.

0:50:57 > 0:51:01Now that you're playing villains, this is the perfect's villain's car.

0:51:01 > 0:51:04- No, I'm not. This is just... - It's a perfect car.

0:51:04 > 0:51:06It's too big. It's too long.

0:51:06 > 0:51:09Come on. I know you're desperately trying to find

0:51:09 > 0:51:10something to tyre-kick.

0:51:10 > 0:51:12I could never get away with driving a car like this.

0:51:12 > 0:51:14You're the one that said you wanted it!

0:51:14 > 0:51:17There's a difference between getting away with driving it...

0:51:17 > 0:51:19It's a great car but...

0:51:21 > 0:51:23- Come on!- Appalling!

0:51:23 > 0:51:24Just...

0:51:26 > 0:51:27Fantastic!

0:51:27 > 0:51:30- This is just, you know... - OK, you say that.

0:51:30 > 0:51:33- Are you telling me... Hang on, hang on.- I like the wood.

0:51:33 > 0:51:35Hang on, are you telling me that

0:51:35 > 0:51:38when you're driving along of an evening, you wouldn't go,

0:51:38 > 0:51:41"You know what, let's have a little light on the roof."

0:51:41 > 0:51:43Oh, no. I think it's a fantastic thing.

0:51:43 > 0:51:45I think it's really essential.

0:51:45 > 0:51:48I can tell you what's going to happen because... He's going to...

0:51:48 > 0:51:51I'm going to get a text in a day, he's going to go,

0:51:51 > 0:51:53- "Oh, my God, I love this car."- Yes.

0:51:53 > 0:51:55"Oh, my God, this car is like nothing else."

0:51:55 > 0:51:57Than he'll get a text in two days...

0:51:57 > 0:52:00Saying, "You know what, it's not for me. Cheers for the loan."

0:52:00 > 0:52:03- And then, in three days,... - "Come and pick it up!"

0:52:03 > 0:52:07In three days, it'll be, "Tom, you know, I really loved that car."

0:52:07 > 0:52:10- How did I guess? - We can do a good deal.

0:52:10 > 0:52:12This deal's been done. I should be going,

0:52:12 > 0:52:14"Oh, my God, that's just amazing."

0:52:14 > 0:52:15Don't drop them.

0:52:17 > 0:52:19Go on, then, take me home.

0:52:19 > 0:52:22But as soon as this deal's done, I'll be thinking about

0:52:22 > 0:52:25the next deal. What's on? Not because of...greed,

0:52:25 > 0:52:27but because...

0:52:27 > 0:52:31Perhaps a chronic lack of self-worth. And I need the deal

0:52:31 > 0:52:33to make me feel better about me, I guess. I don't know.

0:52:36 > 0:52:38Trevor bought the Rolls-Royce,

0:52:38 > 0:52:41netting Tom a handy £25,000 on the deal.

0:52:45 > 0:52:48The big day of the Christmas party has arrived.

0:52:48 > 0:52:50It's 9am, but Sophie and Charlotte

0:52:50 > 0:52:53have already been working for three hours.

0:52:55 > 0:52:59Well, we've got basically an hour before I'd like to have

0:52:59 > 0:53:03everything ready but, in that time, I've still got lots to do.

0:53:04 > 0:53:07And, I've just noticed that somebody's moved some of my things.

0:53:07 > 0:53:09From here. So, where's that gone?

0:53:09 > 0:53:11It all seems so calm when you're setting up.

0:53:11 > 0:53:13"Oh, this is lovely, let's be mates."

0:53:13 > 0:53:17And then, on the day, it really gets wild and time goes like this.

0:53:17 > 0:53:18You think, "I've got an hour."

0:53:18 > 0:53:21An hour is like a minute in the events world.

0:53:21 > 0:53:23That's pretty... pretty close to the wire.

0:53:26 > 0:53:29The party has taken 70 people to organise

0:53:29 > 0:53:32and a staggering 1,500 man-hours.

0:53:33 > 0:53:37The estimated budget of what they've pulled together is £100,000.

0:53:40 > 0:53:44Currently, Gareth the cake-maker has gone AWOL.

0:53:44 > 0:53:47He should have been here 20 minutes ago. He's not here yet.

0:53:47 > 0:53:48Half the cake is not finished.

0:53:48 > 0:53:51The cake absolutely can't be seen as it is now.

0:53:51 > 0:53:54I said that I want everyone ready by 10:30

0:53:54 > 0:53:57because we anticipate the guests are going to start coming early,

0:53:57 > 0:53:58so that's ten minutes.

0:53:58 > 0:54:00That's the two top sheets that you need.

0:54:00 > 0:54:02You printed all of their addresses, Charlotte.

0:54:02 > 0:54:04OK. Good. I need those for later.

0:54:04 > 0:54:05BREAKING GLASS

0:54:05 > 0:54:09- Oh!- What?- A massive smash. There's something smashed.

0:54:12 > 0:54:15There's a broken window at the main entrance,

0:54:15 > 0:54:17and with 60 children about to arrive,

0:54:17 > 0:54:19it's a health and safety nightmare.

0:54:21 > 0:54:25And there's an even bigger problem - the unicorn has gone missing.

0:54:26 > 0:54:30- What about the unicorn? - I haven't seen it. Have you seen it?

0:54:30 > 0:54:33I'm now going to find the unicorn.

0:54:34 > 0:54:37At the end of the day, it's down to you to make it a success.

0:54:37 > 0:54:40And I have no qualms about doing any role,

0:54:40 > 0:54:42if it makes the event successful.

0:54:42 > 0:54:44- Hi, I'm Charlotte. Nice to meet you.- Hello, Charlotte.

0:54:44 > 0:54:47There's guests here. So please position yourselves.

0:54:47 > 0:54:49- Yes, we are. - How long until you'll be in place?

0:54:49 > 0:54:52I'm just going to take his head collar off and then we'll be round.

0:54:52 > 0:54:53Excellent.

0:54:53 > 0:54:55You're with the elf, Sparkles McJangles, she'll assist you.

0:54:55 > 0:54:58If you could be in place in under five, that'd be great.

0:54:58 > 0:54:59Thank you so much.

0:55:05 > 0:55:08With minutes to go, Gareth's cutting it fine.

0:55:09 > 0:55:12- Two minutes.- Two?

0:55:12 > 0:55:14Some snow on the grass, as well, please.

0:55:14 > 0:55:17To be a great event planner, you have to be someone

0:55:17 > 0:55:20who's completely willing to get their hands dirty.

0:55:32 > 0:55:33Yeah!

0:55:33 > 0:55:37This way. Hello. Welcome to Wonderland!

0:55:37 > 0:55:39- Thank you very much.- Hello.

0:55:39 > 0:55:42Our discerning clients have high expectations.

0:55:42 > 0:55:46We want to create a...otherworldly experience for them.

0:55:49 > 0:55:51I didn't know what to expect.

0:55:55 > 0:55:57Everything's coming together. Yeah.

0:55:59 > 0:56:02- Any wipes?- Do you know what?

0:56:16 > 0:56:19Come on, boys and girls.

0:56:19 > 0:56:21- Who likes Christmas?- Yeah!

0:56:24 > 0:56:26So far, everybody's having an amazing time.

0:56:26 > 0:56:31So I just need this last element to go well and then...job done.

0:56:31 > 0:56:32Is that you, Santa Claus?

0:56:32 > 0:56:34Santa's coming!

0:56:34 > 0:56:39- I've heard that you've all been very, very good this year!- YES!

0:56:41 > 0:56:44No matter what the kids think, the real customers -

0:56:44 > 0:56:48when it comes to securing future bookings - are the parents.

0:56:49 > 0:56:52Everything's been so beautifully thought out

0:56:52 > 0:56:54and it makes it kind of effortless, as well, when you're here.

0:56:54 > 0:56:57Your children just sort of wandering from room to room,

0:56:57 > 0:56:58to one amazing thing to another.

0:56:58 > 0:57:01I have to say, the grown-ups are very well looked after, as well,

0:57:01 > 0:57:03which is a very important component

0:57:03 > 0:57:05of a good children's party, don't you think?

0:57:05 > 0:57:09Well, I had two Bloody Marys and they were absolutely delicious. Yes.

0:57:10 > 0:57:13I think there won't be a person coming here today

0:57:13 > 0:57:16who isn't sort of thinking, "OK, someone's just raised the bar

0:57:16 > 0:57:18"on children's parties!" Yeah.

0:57:18 > 0:57:21It's the most magical place you can ever go to.

0:57:21 > 0:57:23I mean, I wish I'd have gone to places like this when I was a kid.

0:57:23 > 0:57:25It's absolutely beautiful.

0:57:25 > 0:57:27The interior's fantastic and everybody's so kind.

0:57:27 > 0:57:30- Did you have a nice time? - Yeah.- Yeah?

0:57:36 > 0:57:40I normally finish on Christmas Eve at about half past five

0:57:40 > 0:57:44and get on a train and head north, switch the phone off.

0:57:44 > 0:57:47I let the clients know, I'm not available Christmas Day,

0:57:47 > 0:57:50although it still doesn't stop some people.

0:57:52 > 0:57:56- OK. How's that?- Lovely. Thank you very much.- You're most welcome.

0:57:59 > 0:58:03I flipping love Christmas. Christmas is my favourite time of year.

0:58:13 > 0:58:17There's not one morning that I don't wake up in our bedroom

0:58:17 > 0:58:20and think, "I can't believe this.

0:58:20 > 0:58:22"I cannot believe how lucky I am."

0:58:36 > 0:58:38# Fill my heart with song

0:58:38 > 0:58:40# And let me sing forever more

0:58:41 > 0:58:46# You are all I long for, all I worship and adore

0:58:47 > 0:58:51# In other words, please be true

0:58:51 > 0:58:54# In other words

0:58:54 > 0:58:57# I love you. #