0:00:02 > 0:00:04From the Highlands of Scotland
0:00:04 > 0:00:06to the coast of Cornwall,
0:00:06 > 0:00:09the Great British countryside is spectacular.
0:00:10 > 0:00:14But we work and play in it at our peril.
0:00:16 > 0:00:19And when things go wrong,
0:00:19 > 0:00:22the emergency services race to the rescue...
0:00:22 > 0:00:26This chap is having a heart attack and we need to get him in quickly.
0:00:26 > 0:00:30You're under arrest for failing to stop for police.
0:00:30 > 0:00:33..going hundreds of miles against the clock,
0:00:33 > 0:00:35battling the elements
0:00:35 > 0:00:38and braving the weather.
0:00:38 > 0:00:40Lower the winch.
0:00:40 > 0:00:43From fields and forests
0:00:43 > 0:00:45to cliffs and country roads,
0:00:45 > 0:00:49we'll be right at the heart of the action
0:00:49 > 0:00:51with police fighting crime...
0:00:51 > 0:00:54I've got suspicions that there might be cannabis being used.
0:00:55 > 0:00:57..paramedics saving lives...
0:00:59 > 0:01:02..and wardens safeguarding our lakes.
0:01:02 > 0:01:04Move out of the way!
0:01:04 > 0:01:08We're there as the emergency services pull together to
0:01:08 > 0:01:11pick up, patch up, and protect the public.
0:01:13 > 0:01:15This is Countryside 999.
0:01:33 > 0:01:36Coming up...
0:01:36 > 0:01:39A mid-air paragliding collision has HMS Gannet speeding to
0:01:39 > 0:01:41a life-saving cliff rescue.
0:01:49 > 0:01:51Paramedics race to help a 90-year-old woman
0:01:51 > 0:01:53on the Isle of Man.
0:01:53 > 0:01:55Take a big breath in for me.
0:01:56 > 0:01:58Does that hurt anywhere?
0:02:01 > 0:02:03And in Herefordshire,
0:02:03 > 0:02:05police deal with a drunken and dangerous incident.
0:02:20 > 0:02:22The West Coast of Scotland.
0:02:27 > 0:02:31One of the most rugged and awe-inspiring landscapes in the UK.
0:02:38 > 0:02:41Every year, millions of people walk, climb
0:02:41 > 0:02:46and sail in the wild beauty of its mountains, islands, and sea.
0:02:49 > 0:02:51It's also a magnet for people seeking
0:02:51 > 0:02:53the thrills of adventure sports,
0:02:53 > 0:02:56with the island of Arran high on the list for paragliders.
0:03:01 > 0:03:03But in such challenging landscapes,
0:03:03 > 0:03:05accidents do happen.
0:03:07 > 0:03:10And when crisis hits, HMS Gannet Search
0:03:10 > 0:03:12and Rescue is just a flight away.
0:03:14 > 0:03:16Over the last 40 years,
0:03:16 > 0:03:19the men and women of HMS Gannet have saved countless lives
0:03:19 > 0:03:22and flown tens of thousands of missions from their base
0:03:22 > 0:03:24in Prestwick.
0:03:25 > 0:03:29But 2015 marks their final year of duty
0:03:29 > 0:03:31before air search and rescue operations
0:03:31 > 0:03:34are handed over to the Maritime Coastguard.
0:03:35 > 0:03:40Observer paramedic Rob Suckling is the squadron's winch operator today.
0:03:41 > 0:03:43I think when people come to search and rescue,
0:03:43 > 0:03:44they want to help people.
0:03:44 > 0:03:47They want to put into practice what they've trained,
0:03:47 > 0:03:49which very few people have the opportunity to do.
0:03:49 > 0:03:52And it's satisfying to be able to test yourself, to be able to
0:03:52 > 0:03:56rescue someone from the side of a mountain in awful conditions.
0:03:56 > 0:03:58It's just a great feeling.
0:03:58 > 0:04:00Today, Rob's on shift with winchman
0:04:00 > 0:04:03and trainee paramedic Alan "Speedy" Speed.
0:04:05 > 0:04:07And a call comes in.
0:04:09 > 0:04:12We've just been called to a hang-glider that's crashed on Arran.
0:04:12 > 0:04:15The position's about a mile south of Lochranza, so the top of the island.
0:04:15 > 0:04:18Belfast Coastguard are coordinating, and that's all the details we've
0:04:18 > 0:04:22got, so we're going to route direct and go and see what we can see.
0:04:23 > 0:04:25They scramble in under five minutes.
0:04:28 > 0:04:31Paragliding causes an average of four deaths
0:04:31 > 0:04:32and 40 serious injuries a year.
0:04:34 > 0:04:37All good, lad. Roger.
0:04:37 > 0:04:40From their Prestwick base, they're racing 30 miles to Arran
0:04:40 > 0:04:43and Catacol Bay in the island's north west.
0:04:46 > 0:04:49While pilot Jon Green speeds them there,
0:04:49 > 0:04:51the Belfast Coastguard who initially took the call
0:04:51 > 0:04:54and rescue services keep the team informed.
0:05:19 > 0:05:21With two casualties
0:05:21 > 0:05:23and a medical trauma team also on route,
0:05:23 > 0:05:26the situation sounds increasingly serious.
0:05:45 > 0:05:47There is a risk the downwash from the Sea King's powerful
0:05:47 > 0:05:50rotors could make a bad situation worse.
0:06:16 > 0:06:18Then there's another update.
0:06:30 > 0:06:32It's a terrifying scenario.
0:06:34 > 0:06:37The two paragliders are suspended on a cliff side.
0:06:37 > 0:06:39One with possible spinal injuries.
0:07:21 > 0:07:24It's taken the team 17 minutes to reach the incident.
0:07:24 > 0:07:27Now they need to find the injured paraglider.
0:07:42 > 0:07:46They spot the police, ambulance, and mountain rescue vehicles.
0:07:46 > 0:07:49A local coastguard is coordinating from the ground.
0:08:23 > 0:08:27As they circle closer, they spot the injured paraglider.
0:08:27 > 0:08:29He's 300ft up a sheer cliff,
0:08:29 > 0:08:31being held fast by two other paragliders.
0:08:50 > 0:08:51They need a closer look.
0:08:54 > 0:08:58This here was certainly one of those jobs that you think, "Right."
0:08:58 > 0:09:01My adrenalin was pumping as soon as I saw the situation.
0:09:01 > 0:09:04As we got closer to the scene of the incident,
0:09:04 > 0:09:07I could see on the side of the cliff that there were two people
0:09:07 > 0:09:10already with the casualty and he didn't seem to be moving.
0:09:15 > 0:09:17But as they get nearer,
0:09:17 > 0:09:21the two paragliders supporting the injured man start to wave them away.
0:09:23 > 0:09:26We didn't want to get too close, and as soon as we did start to
0:09:26 > 0:09:29approach, one of the casualties started to frantically wave us off.
0:09:29 > 0:09:31We were totally aware that our downwash was going to affect
0:09:31 > 0:09:34that chute, but we really needed to have a look at the scene
0:09:34 > 0:09:36to make a plan of what we were going to do next.
0:09:38 > 0:09:41If the helicopter gets any closer,
0:09:41 > 0:09:44the downwash of air from the rotors could blow the injured
0:09:44 > 0:09:45man off the cliff.
0:09:45 > 0:09:47The Sea King is forced to retreat.
0:09:58 > 0:10:00Sitting in the middle of the Irish Sea
0:10:00 > 0:10:02lies the Isle of Man.
0:10:03 > 0:10:08The beautiful countryside, stunning beaches and quiet way of life -
0:10:08 > 0:10:12part of the attraction for its 85,000 residents.
0:10:12 > 0:10:15With 20% of the population aged over 65,
0:10:15 > 0:10:18the island's ambulance service is a lifeline.
0:10:24 > 0:10:28Paramedics Kerry McShane, Mark Dodd and the team
0:10:28 > 0:10:30are frequently called out to older people.
0:10:30 > 0:10:33I'm Kerry, and this is Doddy.
0:10:33 > 0:10:35Can you remember how you came to fall?
0:10:35 > 0:10:39A large proportion of the population is elderly.
0:10:39 > 0:10:43And, actually, that reflects in the jobs that we go to.
0:10:43 > 0:10:46I mean, we get a diverse range of jobs,
0:10:46 > 0:10:50but, actually, a lot of them are falls.
0:10:50 > 0:10:52And they typically are the elderly.
0:10:52 > 0:10:55You feel OK? You feel as good as you normally do?
0:10:55 > 0:10:58And, unfortunately, the elderly, their reflexes aren't great.
0:10:58 > 0:11:02So, when they start to fall, they either hit their head,
0:11:02 > 0:11:06or they go down directly on their side, so they might fracture a hip.
0:11:06 > 0:11:10They tend to do themselves a little bit more damage than, you know,
0:11:10 > 0:11:13a younger person would if they had the same fall.
0:11:15 > 0:11:17It's 9:30 in the morning.
0:11:17 > 0:11:18A call has come in.
0:11:21 > 0:11:25We're going to a 999 in Douglas, and it's for a fall.
0:11:25 > 0:11:26That's all we know at the minute.
0:11:45 > 0:11:47Received.
0:11:49 > 0:11:50SIREN BLARES
0:11:54 > 0:11:57The team beelines from their base in Douglas
0:11:57 > 0:12:00to a block of sheltered housing less than a mile away.
0:12:00 > 0:12:04- I think it's round the other side, isn't it?- Can you see the numbers?
0:12:04 > 0:12:07Or is there anybody waving at you? There she is.
0:12:08 > 0:12:11We think there's some carers that have called it.
0:12:11 > 0:12:13The call came from the centre's staff.
0:12:13 > 0:12:14Hello.
0:12:14 > 0:12:16Have you been able to get in to the lady?
0:12:19 > 0:12:21So they've got through the door?
0:12:21 > 0:12:23During her morning round,
0:12:23 > 0:12:27warden Annette found 90-year-old Betty lying on the floor.
0:12:28 > 0:12:30She seems to have fallen.
0:12:32 > 0:12:34- You don't think you fell?- No.
0:12:34 > 0:12:38- So, how would you be on the floor, do you think, then?- I'm not sure.
0:12:38 > 0:12:40- You're not sure?- No.
0:12:40 > 0:12:44Does this look like it's fallen over, this stuff here? Is it normally...
0:12:44 > 0:12:47Yes, she must have, when she fell, brought it all down.
0:12:47 > 0:12:49Betty, can you taste any blood in your mouth?
0:12:49 > 0:12:51- No.- No? OK.
0:12:51 > 0:12:53Cos you look like you might have bitten your lip or something.
0:12:53 > 0:12:56It looks like there might be a little bit of blood there.
0:12:56 > 0:12:59Right, now, Betty, cos we don't know what's happened to you,
0:12:59 > 0:13:02what I'm going to do, I'm going to press your head and all down
0:13:02 > 0:13:06your body and you're going to tell me if I touch anything that hurts.
0:13:06 > 0:13:07- OK?- Yes.
0:13:07 > 0:13:09So, let's start with your head.
0:13:09 > 0:13:13First, Kerry checks if Betty has broken any bones.
0:13:13 > 0:13:17So, you've not got a headache or pain anywhere at all, have you?
0:13:22 > 0:13:24Let's have a look. Take a big breath in for me.
0:13:24 > 0:13:25Big, big breath in.
0:13:26 > 0:13:28Does that hurt anywhere when you do that?
0:13:36 > 0:13:39Betty's muddled state is also a concern.
0:13:43 > 0:13:45Don't worry. We'll sort you out.
0:13:50 > 0:13:52Now, then.
0:13:52 > 0:13:55Have you felt unwell today, yesterday, at all?
0:14:04 > 0:14:06- Is she normally this confused?- No.
0:14:06 > 0:14:08- No?- No, she's not.
0:14:08 > 0:14:10She... Betty's usually quite OK.
0:14:10 > 0:14:13- She just has problems with her mobility.- Yeah.
0:14:13 > 0:14:16We do get some patients who don't remember,
0:14:16 > 0:14:21but a lot of our patients have some recollection of what's happened.
0:14:21 > 0:14:27Whether it's a vague recollection or a good, accurate description,
0:14:27 > 0:14:31usually they have some idea of why they've fallen.
0:14:31 > 0:14:34But Betty was very confused.
0:14:34 > 0:14:36Did you see her yesterday, anybody?
0:14:36 > 0:14:38We do a call every single morning to her.
0:14:38 > 0:14:41- She wasn't complaining yesterday of any...- No.
0:14:41 > 0:14:44- ..of any UTI symptoms at all?- Nothing.
0:14:44 > 0:14:46No, no, she was bright, cheerful.
0:14:46 > 0:14:50- Answered her call bright and cheerful, as she always does.- OK.
0:14:50 > 0:14:52What we're going to do is we're going to get you up
0:14:52 > 0:14:55- and see how you feel, OK?- Yes.
0:14:58 > 0:15:00- Were you?- Yes.
0:15:00 > 0:15:02Well done, you.
0:15:02 > 0:15:04And you're in good health, really, aren't you, for 90?
0:15:04 > 0:15:06You're hardly on any tablets.
0:15:14 > 0:15:18Betty, can you get a hold of my elbow? Just there, that's it.
0:15:18 > 0:15:20Now, I'm going to put my hand behind you.
0:15:20 > 0:15:23And we're going to just sit you up, all right?
0:15:23 > 0:15:27Suspecting a urinary tract infection, or UTI,
0:15:27 > 0:15:29Kerry wants to take Betty to hospital.
0:15:33 > 0:15:36Urinary tract infections, for most people,
0:15:36 > 0:15:38don't have any other problems,
0:15:38 > 0:15:42other than you have a burning sensation when you go to the toilet.
0:15:42 > 0:15:43The urine is very strong.
0:15:43 > 0:15:46Betty, we'll sort everything out for you, OK?
0:15:46 > 0:15:48And we'll ring your family and let them know. All right?
0:15:48 > 0:15:52But it seems to knock the elderly quite badly.
0:15:52 > 0:15:53It can cause confusion
0:15:53 > 0:15:56and it actually can cause them mobility problems.
0:16:00 > 0:16:05If it is a urinary tract infection, Betty will need medical treatment.
0:16:05 > 0:16:08Without it, UTIs can become serious,
0:16:08 > 0:16:11causing kidney infections and even kidney failure.
0:16:17 > 0:16:22What we're going to do now, Betty, is take you up to A&E at Nobles.
0:16:22 > 0:16:24Let the doctors check you over.
0:16:28 > 0:16:30Oh, that's what they're there for.
0:16:32 > 0:16:35Just going to pop a little tube on your nose,
0:16:35 > 0:16:36just to give you some oxygen.
0:16:36 > 0:16:38And then we'll get going.
0:16:38 > 0:16:41Now, this is just going to slightly sit in your nose.
0:16:45 > 0:16:47Kerry keeps Betty alert.
0:16:47 > 0:16:50What did you used to do, Betty? Did you work?
0:16:56 > 0:16:58Did you make your own clothes, Betty?
0:17:07 > 0:17:08The latest fashions?
0:17:10 > 0:17:11KERRY LAUGHS
0:17:11 > 0:17:15Betty, you definitely don't have any new pain anywhere at all?
0:17:21 > 0:17:23So, do you have any children of your own?
0:17:28 > 0:17:29Your four nieces?
0:17:32 > 0:17:35Within eight minutes, they arrive at the hospital.
0:17:41 > 0:17:43This is Betty.
0:17:43 > 0:17:44She's 90 years old.
0:17:44 > 0:17:47The warden has found her lying on the floor.
0:17:47 > 0:17:49Oh, is that...?
0:17:49 > 0:17:52That's what happened, yeah, you were on the floor.
0:17:52 > 0:17:55And there was evidence of things having been knocked over.
0:17:55 > 0:17:57Now, Betty can't remember at all the fall.
0:17:57 > 0:17:58She's not normally confused at all.
0:17:58 > 0:18:00This is very unusual for her.
0:18:03 > 0:18:06I'm going to leave you now, Betty. You take care.
0:18:06 > 0:18:09- Thank you.- You're welcome, bye-bye. - Thank you.
0:18:09 > 0:18:12Betty will be kept in for now.
0:18:12 > 0:18:14And her nieces are on their way to look after her.
0:18:14 > 0:18:16She was very sweet.
0:18:16 > 0:18:18She'd be nice to talk to when she's less confused,
0:18:18 > 0:18:21because I'm sure she's got some stories!
0:18:21 > 0:18:22Bless her.
0:18:36 > 0:18:38100 miles north of the Isle of Man,
0:18:38 > 0:18:40on the Isle of Arran,
0:18:40 > 0:18:42a paraglider has crashed into a cliff.
0:18:43 > 0:18:47He is being held on to the rock face by two fellow paragliders,
0:18:47 > 0:18:50and is seriously injured with suspected spinal damage.
0:18:54 > 0:18:57HMS Gannet Search And Rescue are on scene.
0:18:57 > 0:18:59But can't get close enough
0:18:59 > 0:19:02for fear of blowing the injured man off the cliff.
0:19:56 > 0:19:58There's no choice but to make a new plan.
0:20:09 > 0:20:12Several rescue agencies have met by the shore.
0:20:25 > 0:20:29Rob Suckling and Alan Speed are met by local coastguard, Fiona Lang.
0:20:29 > 0:20:32- Is it you I was speaking to on the radio?- Yeah.- OK.
0:20:32 > 0:20:35She's coordinating radio communications
0:20:35 > 0:20:38between the paragliders and emergency services.
0:20:38 > 0:20:39Who are they up there?
0:20:46 > 0:20:47As far as I'm aware,
0:20:47 > 0:20:50they can't actually get down to him because of the way he's suspended.
0:20:51 > 0:20:54What happened is starting to become clear.
0:20:54 > 0:20:58And was captured by another paraglider on his chest camera.
0:20:58 > 0:21:00Two friends, Malick and Andy,
0:21:00 > 0:21:04were flying from the top of the cliff when they hit turbulence.
0:21:04 > 0:21:07They collided, causing their chutes to collapse.
0:21:08 > 0:21:11Grabbing each other, Andy pulled his reserve chute.
0:21:11 > 0:21:14But Malick fell and crashed onto the rock face.
0:21:16 > 0:21:20Andy landed near him, and crawled across the sheer cliff,
0:21:20 > 0:21:22where Malick was choking on his tongue.
0:21:22 > 0:21:25He cleared the airway, saving his friend's life.
0:21:26 > 0:21:29Other paragliders on the ground were able to communicate by radio
0:21:29 > 0:21:30with the pair.
0:21:34 > 0:21:37The comms were picked up by the chest camera
0:21:37 > 0:21:38on this nearby paraglider.
0:21:50 > 0:21:53Paolo, a trainee paragliding instructor, in blue,
0:21:53 > 0:21:55flew to the scene to help.
0:21:56 > 0:21:59Now, he and Andy are clinging onto the sheer cliff face,
0:21:59 > 0:22:01holding unconscious Malick between them.
0:22:06 > 0:22:09The mountain rescue team and police are already on scene.
0:22:09 > 0:22:12As is local coastguard volunteer, Fiona.
0:22:23 > 0:22:28The only casualty care concern is depending on how spinal injury
0:22:28 > 0:22:30the spinal injury is,
0:22:30 > 0:22:34and whether the cliff rescue team can get a rope down to him.
0:22:34 > 0:22:37And get him from that position onto a flat stretcher
0:22:37 > 0:22:38and bring him up flat.
0:22:38 > 0:22:40- And how long that's going to take.- Yeah.
0:22:43 > 0:22:47An NHS trauma chopper flies in three paramedics and a doctor.
0:22:47 > 0:22:49Hi, Stephen. All right? Good to see you, yeah.
0:22:49 > 0:22:52He'll assess what's best for the patient.
0:22:52 > 0:22:53If he needs a stretcher,
0:22:53 > 0:22:57mountain rescue will have to rope down to secure him.
0:22:57 > 0:23:00- I want Fiona to coordinate this with the police.- OK.
0:23:00 > 0:23:02I want to speak to the doctors
0:23:02 > 0:23:06- and see what their medical assessment is of the casualty.- OK.
0:23:06 > 0:23:09Any situation like that, multi-agency, we need to take charge.
0:23:09 > 0:23:12And that's why I just went up to Arran Mobile,
0:23:12 > 0:23:16which is a lady called Fiona, who's a volunteer.
0:23:16 > 0:23:17It's not normally her day job.
0:23:17 > 0:23:20And I said, "I want you to coordinate all the people."
0:23:20 > 0:23:23I was paged at about four o'clock from Belfast Coastguard.
0:23:23 > 0:23:25And as I only live ten minutes away,
0:23:25 > 0:23:28I was first on scene to gather the information.
0:23:28 > 0:23:31I just wanted to get the head of the MRT,
0:23:31 > 0:23:34the police and the head of the heli-med all in one location,
0:23:34 > 0:23:39so we could talk to them and make sure that whatever we came up with as a plan was agreed
0:23:39 > 0:23:41and also the best way forward for the person who was
0:23:41 > 0:23:42hanging on the hillside.
0:23:47 > 0:23:48Basically, with the injuries,
0:23:48 > 0:23:51we're either going to do a cliff rescue team rope down to him,
0:23:51 > 0:23:53secure him, and they'll bring him off.
0:23:53 > 0:23:55Or we'll go and winch him off.
0:24:07 > 0:24:11Trauma consultant Stephen Hearns is also an experienced member
0:24:11 > 0:24:13of the Mountain Rescue Team, or MRT.
0:24:25 > 0:24:28Malick's suspected injuries are too severe for him
0:24:28 > 0:24:29to be winched by strop.
0:24:31 > 0:24:34The Sea King will drop the doctor and MRT at the clifftop.
0:24:34 > 0:24:38They'll scale down and manoeuvre the injured man onto a stretcher,
0:24:38 > 0:24:40so that HMS Gannet can winch him to safety.
0:24:47 > 0:24:48It's now nearly 5pm.
0:24:52 > 0:24:56Malick has been lying unconscious for almost an hour and a half.
0:24:57 > 0:24:59In two hours, it will start to get dark.
0:25:01 > 0:25:02There's no time to waste.
0:25:14 > 0:25:15Herefordshire.
0:25:18 > 0:25:20Miles of rolling countryside
0:25:20 > 0:25:23and home to one of England's most beautiful valleys.
0:25:25 > 0:25:29It's an agricultural county, with fields of potatoes for crisp-making
0:25:29 > 0:25:31and acres of cider apple orchards.
0:25:34 > 0:25:38And a huge amount of land for the local police to cover.
0:25:38 > 0:25:41But Police Constable Sarah Smith wouldn't trade it in.
0:25:43 > 0:25:44I'm a country girl at heart.
0:25:44 > 0:25:46I've got horses, dogs, chickens.
0:25:46 > 0:25:48I lead the good life.
0:25:48 > 0:25:51I think that helps a lot to build bridges between myself
0:25:51 > 0:25:53and people I speak to.
0:25:53 > 0:25:56For example, if somebody's had their saddlery stolen,
0:25:56 > 0:25:58I do understand the significance of that,
0:25:58 > 0:26:01in that they can't actually exercise their horse tomorrow morning.
0:26:01 > 0:26:04So I think it helps that I can talk the language of rural folk
0:26:04 > 0:26:07because they know that I understand what they're going through.
0:26:07 > 0:26:11Sarah and colleague Sam work in the Operational Patrol Unit,
0:26:11 > 0:26:15which means they can get deployed to more serious incidents.
0:26:15 > 0:26:19Occasionally, we'll be called to back response officers up at jobs.
0:26:19 > 0:26:23Because we've got the fast cars and the advanced driving training,
0:26:23 > 0:26:25it's assumed that we can get there top speed.
0:26:25 > 0:26:27Additionally, we carry Tasers.
0:26:27 > 0:26:30So, if there's any mention of a knife or a weapon,
0:26:30 > 0:26:33we will automatically start heading towards that direction.
0:26:36 > 0:26:37It's nearly 1am,
0:26:37 > 0:26:40Friday night, on a Bank Holiday weekend.
0:26:41 > 0:26:44Two officers have just called for assistance.
0:26:44 > 0:26:46Someone has been threatened with a knife.
0:26:49 > 0:26:52They're racing 13 miles north from Hereford Police Station
0:26:52 > 0:26:54to a house in Leominster.
0:26:58 > 0:27:00Do you want us to go in this side?
0:27:04 > 0:27:06More information has come in.
0:27:06 > 0:27:08Apparently, it was a flick knife.
0:27:08 > 0:27:11Flick knife with a blade, and Stanley knife.
0:27:11 > 0:27:15Over the last year, knife crime in England and Wales rose,
0:27:15 > 0:27:18with a 13% increase in the number of assaults with blades.
0:27:21 > 0:27:24Right, we've just been called to a knife incident
0:27:24 > 0:27:27where somebody has been threatened with a flick knife.
0:27:27 > 0:27:30I think it's brothers - or family members, anyway.
0:27:30 > 0:27:33We're backing up the locals because we've got Tasers.
0:27:33 > 0:27:35So let's get in there.
0:27:39 > 0:27:41Two police officers are already on site,
0:27:41 > 0:27:44along with at least five members of the public.
0:27:44 > 0:27:45DOG BARKS
0:27:54 > 0:27:55Right, OK.
0:27:57 > 0:27:58All right, then.
0:27:58 > 0:27:59Officers, please, listen...
0:27:59 > 0:28:01All right, you two come out here and stand out the way.
0:28:01 > 0:28:02BLEEP.
0:28:02 > 0:28:05All right, then, just come out the way, then.
0:28:05 > 0:28:07THEY CONFER LOUDLY
0:28:07 > 0:28:09Right out the way.
0:28:09 > 0:28:10Just get right out of the way.
0:28:10 > 0:28:14- He's got his blade in his hand... He was trying to...- He's got a knife. - No, stop!
0:28:14 > 0:28:16Stop, stop. Stop!
0:28:16 > 0:28:18It seems two brothers have had an argument,
0:28:18 > 0:28:21with one allegedly threatening the other with a knife.
0:28:26 > 0:28:28- BLEEP. - Go away.
0:28:28 > 0:28:30Go away.
0:28:30 > 0:28:33Right, give her some space, please.
0:28:33 > 0:28:35Or else we're going to be tripping over you. Please.
0:28:35 > 0:28:37See you later, lads, by the looks of it.
0:28:45 > 0:28:47Some brother you are, lad. Some brother.
0:28:47 > 0:28:48- All right, shh.- BLEEP.
0:28:48 > 0:28:50Stop, go away. Shush.
0:28:55 > 0:28:56Listen, listen...
0:28:59 > 0:29:02Sarah has to deal with the brother's mum and mates outside.
0:29:02 > 0:29:05We're now here. We are...
0:29:05 > 0:29:07We are now here, and we are dealing with the incident.
0:29:07 > 0:29:09..before I do something really stupid.
0:29:09 > 0:29:12- Right, why are you still here? - I don't know.
0:29:12 > 0:29:13Well, go on, then. Off you go.
0:29:13 > 0:29:15- What do you mean?- Off you go.
0:29:15 > 0:29:17- I need to get my cider. - OK, off you go now.
0:29:17 > 0:29:20We're dealing with an incident. You can't come in for a minute.
0:29:20 > 0:29:21Just walk away.
0:29:21 > 0:29:23Come and get it tomorrow.
0:29:23 > 0:29:25- Just walk away. - Yeah, I don't want to be here.
0:29:25 > 0:29:26Go and walk up the road.
0:29:26 > 0:29:29We will bring you your cider in a minute, OK?
0:29:29 > 0:29:30I'll walk in front of you.
0:29:30 > 0:29:32Stand right on the road.
0:29:33 > 0:29:37'From the time of knocking on the door, we've got no idea what we're walking into.'
0:29:37 > 0:29:40And the local officers followed us behind us because, obviously,
0:29:40 > 0:29:43we didn't know what number of people were in the house.
0:29:43 > 0:29:45As it was, there were...
0:29:45 > 0:29:48..probably about five or six people, I think, in the house.
0:29:48 > 0:29:50All having had a drink.
0:29:50 > 0:29:52So, we cleared the room
0:29:52 > 0:29:55and then started addressing the lad who allegedly had the knife.
0:29:55 > 0:29:57The priority is to find the knife.
0:29:57 > 0:30:00But Sarah's getting distracted.
0:30:00 > 0:30:02You've called the police, you've asked us to deal with this.
0:30:02 > 0:30:04What I'm asking you to do is give us some space.
0:30:06 > 0:30:09I know, I know. The sooner we deal with this...
0:30:09 > 0:30:11- Now, I can't deal with this because...- He's got a knife.
0:30:11 > 0:30:13I'm having you talk to you, aren't I?
0:30:13 > 0:30:15There's four of us here, we're dealing with it.
0:30:15 > 0:30:16Only three of them can deal with it
0:30:16 > 0:30:19because I'm having to come out and make sure you lot are OK.
0:30:20 > 0:30:23SHE SIGHS So far, there's no sign of any knife.
0:30:23 > 0:30:25If there's no knife, there's no evidence.
0:30:28 > 0:30:31There's a mum and some brothers or cousins,
0:30:31 > 0:30:35and, apparently, the one threatened the other one with a knife.
0:30:35 > 0:30:37They've all had a drink.
0:30:37 > 0:30:39We can't find a knife. We searched him.
0:30:39 > 0:30:41He's said there is no knife.
0:30:41 > 0:30:44All right, at the moment, standing here waking your neighbours up,
0:30:44 > 0:30:47shouting, isn't going to help, is it? So we'll go and find knife.
0:30:47 > 0:30:49Turns out, the man who's so keen to get his cider
0:30:49 > 0:30:52apparently knows where the knife is.
0:31:27 > 0:31:29OK, another quick update.
0:31:29 > 0:31:32Apparently the witness who saw the lad waving the knife
0:31:32 > 0:31:34has now not seen him waving the knife.
0:31:34 > 0:31:36He just saw him holding it and it's a fishing knife.
0:31:36 > 0:31:39So, I'll relay that back to the guys inside.
0:31:39 > 0:31:41The brother suspected of wielding the knife
0:31:41 > 0:31:43is taken away for questioning.
0:31:43 > 0:31:46But for one of his mates, there's a more pressing matter.
0:31:46 > 0:31:49Are you happy for this young man to have some cider out of there,
0:31:49 > 0:31:50- so he can go home?- No.
0:31:50 > 0:31:53- No?- You heard him yourself, officer.
0:31:53 > 0:31:55You know he had the knife.
0:31:55 > 0:31:59- OK, is the cider his that's in there?- Yeah, a little bit.
0:31:59 > 0:32:02Shall we just give it to him so he can go home? Yeah?
0:32:02 > 0:32:05Right, I'm going to go and get your cider so you can go home.
0:32:05 > 0:32:07What is your cider? Where am I looking?
0:32:07 > 0:32:10- Up there on that left-hand side of the cupboard.- Right.
0:32:14 > 0:32:16- Right, if I give you this, you just go home.- Yeah.
0:32:16 > 0:32:18And then you're one less person to worry about.
0:32:19 > 0:32:21Night-night, thank you very much.
0:32:22 > 0:32:25The cider drinker's finally dispatched.
0:32:25 > 0:32:27And then... Result.
0:32:29 > 0:32:30We found the knife.
0:32:31 > 0:32:36It's a small three-inch pocketknife, penknife.
0:32:36 > 0:32:39So we'll just sort that out and the officers will take statements
0:32:39 > 0:32:42off whoever would like to give a statement to say what's happened.
0:32:42 > 0:32:45The lad's been arrested.
0:32:45 > 0:32:47And when he's sobered up, he'll be interviewed.
0:32:50 > 0:32:52This is a typical... Typical Friday night.
0:32:52 > 0:32:54Lots of alcohol, families having a row.
0:32:54 > 0:32:57In the heat of the moment in an argument, he's got it out,
0:32:57 > 0:32:58waved it around.
0:32:58 > 0:33:00So they've panicked and done the right thing, really,
0:33:00 > 0:33:02and called the police.
0:33:02 > 0:33:06The two officers have taken the suspect down to Hereford custody
0:33:06 > 0:33:08and we'll be going shortly.
0:33:08 > 0:33:12Sarah and Sam have another hour on shift.
0:33:12 > 0:33:14Welcome to Leominster.
0:33:14 > 0:33:15- THEY LAUGH - Yeah!
0:33:15 > 0:33:17Found the knife, anyway.
0:33:17 > 0:33:20The locals will deal with the incident itself.
0:33:20 > 0:33:22Whatever threats were or weren't made with this knife,
0:33:22 > 0:33:24they'll take the statements.
0:33:24 > 0:33:26It's not about the job itself, it's all the add-ons.
0:33:26 > 0:33:29The neighbours came out, and that other lad that came out.
0:33:29 > 0:33:31We have to politely ask them to go.
0:33:31 > 0:33:33- But we got there.- We got there.
0:33:42 > 0:33:44On the Isle of Arran,
0:33:44 > 0:33:46paraglider Malick is now conscious.
0:33:46 > 0:33:50But is critically injured with suspected spinal damage.
0:33:53 > 0:33:56He's stranded on an almost vertical cliff face.
0:34:01 > 0:34:05A trauma doctor and mountain rescue team have been dropped by chopper
0:34:05 > 0:34:07at the top of the cliff.
0:34:07 > 0:34:11They must abseil 150 feet down to secure and stretcher
0:34:11 > 0:34:12the injured man.
0:34:16 > 0:34:17Yeah, yeah, yeah.
0:34:17 > 0:34:18We've got enough fuel.
0:34:18 > 0:34:20As soon as you've got an update, let us know.
0:34:20 > 0:34:22HMS Gannet waits.
0:34:22 > 0:34:26But as soon as they get the green light, they can start winching.
0:34:26 > 0:34:31177, we have the casualty packaged and our MR stretcher,
0:34:31 > 0:34:34and everyone is ready for uplift, over.
0:34:36 > 0:34:38Rob decided that I was going to be winched down.
0:34:38 > 0:34:43Now, I knew that I was up, this was my moment and it was pretty...
0:34:43 > 0:34:46I've got to admit, I was pretty scared, pretty pumped.
0:34:46 > 0:34:48But it's what I trained to do.
0:34:50 > 0:34:54As winchman Alan Speed prepares to be lowered 200 feet down,
0:34:54 > 0:34:55there's a problem.
0:35:01 > 0:35:03Where we were, we were pretty close into the cliff.
0:35:03 > 0:35:07And I know the pilot was working extremely hard.
0:35:07 > 0:35:09Out of the corner of my eye,
0:35:09 > 0:35:11I saw something moving around the tail rotor,
0:35:11 > 0:35:15and we realised that we were blowing up a secondary chute.
0:35:21 > 0:35:24Luckily, quick thinking by the Arran Mountain Rescue Team,
0:35:24 > 0:35:27they sent a guy down who managed to stow that away pretty quickly.
0:35:31 > 0:35:33If that had hit the tail rotor,
0:35:33 > 0:35:36it could have caused a massive control malfunction.
0:35:36 > 0:35:38We could have ended up spinning out of control
0:35:38 > 0:35:41and, potentially, crashing into the side of the cliff.
0:35:43 > 0:35:48With disaster averted and the helicopter in a stable hover,
0:35:48 > 0:35:50the team start winching.
0:35:50 > 0:35:52Still working again.
0:35:52 > 0:35:53Raising the winch.
0:35:55 > 0:35:57Malick will be winched up last,
0:35:57 > 0:36:00as the stretcher could swing and knock other people off the cliff.
0:36:10 > 0:36:13Right, let's go.
0:36:13 > 0:36:16Paolo, the paragliding instructor who flew in to help,
0:36:16 > 0:36:17it first to be lifted.
0:36:22 > 0:36:23As soon as I got down,
0:36:23 > 0:36:25I realised it was a lot steeper than it looked from the air.
0:36:25 > 0:36:28There was a bit of a snagging hazard with the rope work.
0:36:28 > 0:36:30So I had to do a little bit of a dance about on the cliff
0:36:30 > 0:36:32to get the first guy in.
0:36:32 > 0:36:34I could see he was extremely scared.
0:36:34 > 0:36:38So at these points, you have to kind of manhandle people
0:36:38 > 0:36:40a little bit, which it may seem that you're being a bit rough,
0:36:40 > 0:36:43but their safety is your concern at the end of the day.
0:37:03 > 0:37:06Next is Andy, the paraglider who collided with Malick.
0:37:09 > 0:37:11He's been clinging on to the cliff side,
0:37:11 > 0:37:14holding on to his friend, for two and a half hours.
0:37:27 > 0:37:29HE GRUNTS
0:37:29 > 0:37:31Now, it's the turn of trauma doctor Stephen.
0:37:39 > 0:37:40OK, lowering the winch.
0:37:41 > 0:37:44He's attached to both the cliff side and the stretcher.
0:37:50 > 0:37:52Steady. Back only two yards.
0:37:53 > 0:37:57But before Speedy's able to help the doctor fit the harness securely,
0:37:57 > 0:37:59the winch starts to tighten.
0:37:59 > 0:38:00And raise the winch.
0:38:00 > 0:38:03And Speedy's uncontrollably lifted into the air.
0:38:03 > 0:38:04And raise the winch.
0:38:04 > 0:38:07Stop! Stop, stop, no!
0:38:07 > 0:38:08Stop!
0:38:10 > 0:38:11As Speedy drops back to ground,
0:38:11 > 0:38:14Stephen detaches from the cliff side.
0:38:14 > 0:38:16He's now only attached to the stretcher.
0:38:18 > 0:38:21At this point, Stephen was attached still to the stretcher,
0:38:21 > 0:38:23which was not ideal because the aircraft's pulling him one way
0:38:23 > 0:38:26and the stretcher's pulling him the other.
0:38:26 > 0:38:30I immediately just got on the radio and said, "Stop, stop, lower him."
0:38:30 > 0:38:32But at this point,
0:38:32 > 0:38:35Stephen had become detached from the side of the cliff.
0:38:38 > 0:38:40Speedy secures Stephen just in time.
0:38:42 > 0:38:44And, finally, they begin to lift.
0:38:59 > 0:39:02Speedy's coming up.
0:39:02 > 0:39:04And bring him into the aircraft.
0:39:06 > 0:39:09There you go, back into the seats.
0:39:09 > 0:39:10That's how you do it.
0:39:12 > 0:39:15So a little bit of a kerfuffle,
0:39:15 > 0:39:18but I got him up safely and he was still smiling
0:39:18 > 0:39:20when I got him in the aircraft. So I was happy.
0:39:29 > 0:39:32With three on board, it's now Malick's turn.
0:39:32 > 0:39:34Steady.
0:39:34 > 0:39:35Steady.
0:39:35 > 0:39:37He's strapped to the MRT stretcher,
0:39:37 > 0:39:39which is tethered securely to the cliff side.
0:39:50 > 0:39:54At this point, I needed to explain to Rob, who was 200 feet above me,
0:39:54 > 0:39:56that he needed to winch very slowly
0:39:56 > 0:39:58once I was connected to the stretcher.
0:39:58 > 0:40:01Because what we need to do is get the tension on the wire
0:40:01 > 0:40:02for the aircraft.
0:40:02 > 0:40:03And as soon as I got that tension,
0:40:03 > 0:40:06I know I'm not going to swing out or fall down the cliff.
0:40:06 > 0:40:08I get the mountain rescue guy, who's got a knife ready,
0:40:08 > 0:40:11to cut the ropes that are holding the stretcher to the side of the cliff.
0:40:11 > 0:40:13You don't want to get this part wrong,
0:40:13 > 0:40:16because if you do, then a disaster will soon follow.
0:40:32 > 0:40:33They cut the rope.
0:40:43 > 0:40:46It's taken incredible precision and coordination
0:40:46 > 0:40:47between the rescuers.
0:40:47 > 0:40:48And raise the winch.
0:40:48 > 0:40:50Raise the winch, raise the winch.
0:40:50 > 0:40:51Stop the winch!
0:40:52 > 0:40:53And lower the winch.
0:40:53 > 0:40:55Lower the winch.
0:40:55 > 0:40:57Lower the winch, lower the winch.
0:40:57 > 0:40:59Lower the winch...
0:40:59 > 0:41:00Stop winch.
0:41:02 > 0:41:03But they make it.
0:41:17 > 0:41:20While the MRT climb back up the cliff on ropes,
0:41:20 > 0:41:23pilot John heads for the meeting point by the shore,
0:41:23 > 0:41:25where Andy and Paolo will be looked after
0:41:25 > 0:41:27by the awaiting emergency services.
0:41:43 > 0:41:47With the light fading, the team must speed to Glasgow
0:41:47 > 0:41:48with critically injured Malick,
0:41:48 > 0:41:50who's watched over by the doctor.
0:41:56 > 0:41:58Search and rescue is a team effort.
0:41:58 > 0:42:01For me, it's been great to be involved in that environment,
0:42:01 > 0:42:02that search and rescue club.
0:42:02 > 0:42:04You've gone through all that training.
0:42:04 > 0:42:06To be able to put that into practice and, at the end of the day,
0:42:06 > 0:42:07help somebody.
0:42:09 > 0:42:12Sometimes, you do make a real difference in people's lives
0:42:12 > 0:42:14and it's a real exciting experience.
0:42:14 > 0:42:17But I certainly feel privileged to do the job.
0:42:18 > 0:42:2020 minutes after leaving Arran,
0:42:20 > 0:42:22and as night falls,
0:42:22 > 0:42:23the team arrive in Glasgow.
0:42:24 > 0:42:28Where Malick is transferred to the waiting A&E.
0:42:39 > 0:42:43It's been all go for the emergency services across the British Isles.
0:42:44 > 0:42:4790-year-old Betty spent two weeks in hospital
0:42:47 > 0:42:49recovering from her infection.
0:42:49 > 0:42:52She's now moved to a care home, where help is on hand.
0:42:53 > 0:42:55In the town of Leominster, Herefordshire,
0:42:55 > 0:42:58the brother arrested in the knife incident was released.
0:42:58 > 0:43:00No charges were made.
0:43:00 > 0:43:03And on Arran, a life was saved.
0:43:03 > 0:43:05After being lifted from the cliff side to hospital,
0:43:05 > 0:43:09the full extent of paraglider Malick's injuries came to light.
0:43:09 > 0:43:11He suffered a number of fractures to his spine
0:43:11 > 0:43:13and spent nearly two months in hospital.
0:43:13 > 0:43:15He's now learning to walk again.
0:43:15 > 0:43:18And who said it was quiet in the countryside?