0:00:02 > 0:00:04It's the most famous shopping street in the world,
0:00:04 > 0:00:07in the heart of Britain's capital city.
0:00:07 > 0:00:11A mile and a half long, with 30 million visitors each year.
0:00:12 > 0:00:16With some of the world's most famous shops, biggest stars...
0:00:16 > 0:00:17- Kate Moss! - CHEERING
0:00:17 > 0:00:21- ..and busiest stations... - Sorry, guys, stand back for me.
0:00:21 > 0:00:24..what does it take to keep it running 24 hours a day...
0:00:24 > 0:00:27The busiest street in the world, so it needs constant attention.
0:00:27 > 0:00:30- ..seven days a week? - Oi, clear off!
0:00:30 > 0:00:33You're going to be arrested on suspicion of attempted theft.
0:00:33 > 0:00:36Are you ready, London?!
0:00:36 > 0:00:38A street that never sleeps.
0:00:38 > 0:00:40This sort of thing wouldn't happen anywhere else.
0:00:42 > 0:00:43Oxford Street.
0:00:47 > 0:00:51- Coming up... shoplifters on Oxford Street.- Guys.
0:00:51 > 0:00:55- They're trickier than ever. - It's foil-lined.
0:00:55 > 0:00:58Burns Night comes to John Lewis.
0:00:58 > 0:01:00Gie her a haggis.
0:01:00 > 0:01:01CHEERING
0:01:01 > 0:01:03And dance, dance wherever you may be -
0:01:03 > 0:01:06Lord Of The Dance comes to Oxford Street.
0:01:06 > 0:01:08Look at that, it's a stage!
0:01:13 > 0:01:17To maintain its position as one of the world's premier shopping
0:01:17 > 0:01:20destinations, Oxford Street takes the comfort
0:01:20 > 0:01:23and security of its visitors extremely seriously.
0:01:23 > 0:01:25SIREN BLARES
0:01:25 > 0:01:29Which is why they have a team of specially trained undercover
0:01:29 > 0:01:32police patrolling the street, on the lookout for those visitors who
0:01:32 > 0:01:34aren't there just to shop.
0:01:38 > 0:01:40One of their biggest challenges, according to team member
0:01:40 > 0:01:44PC Paul Penrose, is dealing with shoplifters
0:01:44 > 0:01:46and their ever-changing tactics.
0:01:46 > 0:01:49Got a lot of high-end stores and they're selling very,
0:01:49 > 0:01:52very high-value items.
0:01:52 > 0:01:55So we're finding people coming in as part of gangs, and they're
0:01:55 > 0:01:58getting very, very good, and are taking very high-value items.
0:01:58 > 0:02:00They're always trying new tricks.
0:02:00 > 0:02:04so we're basically trying to stay one step ahead of them.
0:02:04 > 0:02:06Every result we get, when we get one of these guys
0:02:06 > 0:02:10and start getting into the gangs, is a great result for us.
0:02:13 > 0:02:16Tonight, he and his team are out keeping watch over Oxford Street,
0:02:16 > 0:02:20looking for the telltale signs of criminal
0:02:20 > 0:02:25behaviour. And it's not long before Paul makes a stop.
0:02:25 > 0:02:28He's seen three men acting suspiciously,
0:02:28 > 0:02:32- and has been following them.- OK, we're at St Christopher's Place, on the side of Oxford Street.
0:02:32 > 0:02:35We've witnessed a male come round the corner and we've stopped
0:02:35 > 0:02:39and had a look at him. We've watched him go into the bookmaker's.
0:02:39 > 0:02:43He went straight downstairs. Another male caught my attention.
0:02:43 > 0:02:46He was sat just outside the bookie's.
0:02:46 > 0:02:48About a minute later, he went down into the bookmaker's.
0:02:48 > 0:02:51He was carrying a green rucksack.
0:02:51 > 0:02:56He then leaves the bookmaker's, having passed his bag over.
0:02:56 > 0:02:59And it's at this point that I follow the male out onto
0:02:59 > 0:03:02Oxford Street, where I detain him
0:03:02 > 0:03:05to discuss what's happened with his bag.
0:03:05 > 0:03:08The green rucksack is now with the man in the grey suit.
0:03:08 > 0:03:12Off camera, he passes it to a third man sat in the bookie's,
0:03:12 > 0:03:14then leaves.
0:03:14 > 0:03:16It's fairly obvious that there's something going on.
0:03:16 > 0:03:19We know that the bag is still downstairs.
0:03:19 > 0:03:23Paul calls fellow officers Alex and Andy into action.
0:03:24 > 0:03:26Andy and Alex then go down into the bookmaker's
0:03:26 > 0:03:30and notice another male is sat down there with a big black bag.
0:03:30 > 0:03:32And also the green rucksack.
0:03:32 > 0:03:36And it's at this point that I come down to detain this third
0:03:36 > 0:03:39male and bring the bags up and see what's going on.
0:03:39 > 0:03:41He was a little bit chippy, plenty to say.
0:03:41 > 0:03:44He was trying to pull away from me,
0:03:44 > 0:03:47so I had to give him some words of advice about staying calm,
0:03:47 > 0:03:50otherwise he was going to get handcuffed and dragged out.
0:03:50 > 0:03:53PC Marsh comes and picks up the second bag.
0:03:53 > 0:03:57Paul recognises a common shoplifting technique.
0:03:57 > 0:04:00He's seen thieves meeting with an accomplice to hand over stolen
0:04:00 > 0:04:01goods before.
0:04:01 > 0:04:04We know that they're involved as a three.
0:04:04 > 0:04:07One will go in, put the suits in the changing room.
0:04:07 > 0:04:11The chap with the bag will go in and will conceal the items.
0:04:11 > 0:04:14And generally the third person is a lookout.
0:04:14 > 0:04:17Upstairs, the arrested men aren't happy.
0:04:17 > 0:04:22Mate, mate. Whoa! Listen. Yeah, I know.
0:04:22 > 0:04:24Stay calm, else you'll go on the floor.
0:04:24 > 0:04:26They arrest me for nothing.
0:04:27 > 0:04:29They arrest me for nothing.
0:04:29 > 0:04:32Whether the men are shoplifters or not will depend on what Paul
0:04:32 > 0:04:36finds in the two bags. And in one of them, he's discovered quite a haul.
0:04:36 > 0:04:40OK, so what we've got in here is we've got two suits.
0:04:40 > 0:04:43This jacket is worth £350.
0:04:44 > 0:04:49Got a pair of trousers that is worth £100.
0:04:49 > 0:04:54The second suit is more of a nice little pinstripe number.
0:04:54 > 0:04:57They're ver... They're large.
0:04:57 > 0:04:59They're for a large gentleman.
0:04:59 > 0:05:04That's £100 for the trousers again, so what we up to? 350, 450, 550.
0:05:04 > 0:05:07And the third jacket is £300.
0:05:07 > 0:05:09So there's £850 there.
0:05:10 > 0:05:14The men deny having stolen the suits, but there are no receipts.
0:05:14 > 0:05:17Another officer thinks what he's found in the other bag is proof
0:05:17 > 0:05:20the men set out to steal.
0:05:20 > 0:05:22It's foil-lined.
0:05:22 > 0:05:25As he hadn't got any cold drinks in there, I thought he was
0:05:25 > 0:05:30putting the jackets into the bag to stop the security alarms going off.
0:05:30 > 0:05:34So at the moment, he's been arrested for having articles for going equipped
0:05:34 > 0:05:36to steal on him.
0:05:36 > 0:05:40All three of the men are taken back to the police station for questioning.
0:05:42 > 0:05:44Justice.
0:05:46 > 0:05:48Later, the team are back on the hunt,
0:05:48 > 0:05:50and the shoplifters don't like it one bit.
0:05:52 > 0:05:54I've told you five times, stay back there!
0:06:04 > 0:06:07In the food hall at John Lewis' Oxford Street store,
0:06:07 > 0:06:10manager Andy has a big day ahead of him.
0:06:11 > 0:06:15He's been tasked with trying to sell large quantities of a foodstuff
0:06:15 > 0:06:19that divides opinion at the best of times.
0:06:19 > 0:06:21This is haggis.
0:06:21 > 0:06:23Scotland's national dish.
0:06:23 > 0:06:28It's a mixture of lamb offal, oatmeal and spices.
0:06:28 > 0:06:34The offal includes sheep's lungs, liver and heart.
0:06:34 > 0:06:39Some people love haggis, others hate it, but today Andy has hit on a plan
0:06:39 > 0:06:43to send sales of this Marmite of the meat product world soaring.
0:06:43 > 0:06:47He's planning on making the most of a landmark birthday.
0:06:48 > 0:06:52Robert Burns, as Scotland's national poet, has a day in celebration
0:06:52 > 0:06:56of his life. And Scots across the globe get together to eat
0:06:56 > 0:06:59haggis, drink whisky and celebrate
0:06:59 > 0:07:02the poetry of their national poet.
0:07:02 > 0:07:06And this year, the store is celebrating it in style.
0:07:06 > 0:07:11To promote Burns, and obviously our sales of haggis and whisky,
0:07:11 > 0:07:13shortbread and all things Scottish,
0:07:13 > 0:07:17we're going to process the haggis around the store.
0:07:17 > 0:07:21And to help Andy with his procession, the store have hired in a specialist.
0:07:23 > 0:07:28'I'm Pipe Major Willie Cochrane, ex-King's Own Scottish Borderers.
0:07:28 > 0:07:31'You've got to keep the bag full.
0:07:31 > 0:07:34'And every time you take a breath, you squeeze like mad.
0:07:34 > 0:07:36'Keep squeezing.'
0:07:36 > 0:07:39They say it's like a good woman - you've got to squeeze her now and again.
0:07:39 > 0:07:43Willie, Andy and colleague Fraser will parade the haggis through
0:07:43 > 0:07:47all seven floors of the store, before opening it up to a tasting
0:07:47 > 0:07:48session for customers.
0:07:48 > 0:07:52The event will culminate in the ceremonial recital of Burns'
0:07:52 > 0:07:54famous Address To A Haggis.
0:07:54 > 0:07:59For the last few years, Scotsman Fraser has executed this duty,
0:07:59 > 0:08:01but this year it's all change.
0:08:01 > 0:08:07We spoke about it and we decided that Andy would do it this year.
0:08:07 > 0:08:11Broad Scots is not, as you can tell, my natural accent.
0:08:11 > 0:08:14And doing this poem justice isn't the easiest thing.
0:08:14 > 0:08:18The highlight of the address is when I pull out my sgian-dubh here
0:08:18 > 0:08:20and stab the haggis.
0:08:20 > 0:08:23Willie, Andy and Fraser are due to make not one,
0:08:23 > 0:08:27but three pipe parades through the store.
0:08:27 > 0:08:30Fraser might not be doing the recital this year,
0:08:30 > 0:08:32but he's got an equally important job.
0:08:32 > 0:08:36Well, I'm chief haggis carrier this afternoon.
0:08:36 > 0:08:38Very important.
0:08:38 > 0:08:40I mustn't drop it.
0:08:40 > 0:08:43Later, it's Scotland The Brave in the food hall, as Andy
0:08:43 > 0:08:47and the team trench the gushing entrails bright.
0:08:47 > 0:08:49Gie her a haggis!
0:08:49 > 0:08:50CHEERING
0:08:57 > 0:09:01At the east end of Oxford Street stands the Dominion Theatre.
0:09:01 > 0:09:04This Grade II listed, Art Deco performance space is
0:09:04 > 0:09:07one of the West End's leading theatres.
0:09:07 > 0:09:12It was famous for its 12-year staging of the Queen musical
0:09:12 > 0:09:13We Will Rock You.
0:09:13 > 0:09:18But that closed, and now there's about to be a new show in town.
0:09:18 > 0:09:20In three days' time,
0:09:20 > 0:09:23Michael Flatley's Lord Of The Dance: Dangerous Games opens.
0:09:23 > 0:09:27David Pearson is the theatre's general manager.
0:09:27 > 0:09:30Competition is very high in the West End between theatres.
0:09:30 > 0:09:34There's a whole number of theatres in a very close proximity.
0:09:34 > 0:09:36So we have to keep on top.
0:09:36 > 0:09:40And they're banking on Lord Of The Dance keeping them there.
0:09:40 > 0:09:43But for the show to go on, it needs a set.
0:09:43 > 0:09:46Bringing Lord Of The Dance into the Dominion is a challenge.
0:09:46 > 0:09:51Michael Flatley and all his creative team are perfectionists in what they do.
0:09:52 > 0:09:56And meeting their expectations is the job of Sacha Queiroz
0:09:56 > 0:09:59and his 20-strong stage crew.
0:09:59 > 0:10:02Every single member of the team has to be at the top of their game
0:10:02 > 0:10:05to make sure this show works, make sure it opens on time,
0:10:05 > 0:10:08and make sure it's safe for everybody concerned.
0:10:09 > 0:10:14Today, it's the most important job for the stage team - the load-in.
0:10:14 > 0:10:17So we start with a completely empty stage at the moment,
0:10:17 > 0:10:21and then by the end of the day we need to have...be in a position where we
0:10:21 > 0:10:24can start rehearsals tomorrow for the opening night on Friday night.
0:10:26 > 0:10:30It's a big day for Sacha and his team, and with the first
0:10:30 > 0:10:33consignment of the load-in at the stage door, they can get started.
0:10:35 > 0:10:37I think your video wall has turned up.
0:10:37 > 0:10:40The team start unloading the trucks.
0:10:41 > 0:10:45All systems go, this truck will be empty in 45 minutes.
0:10:45 > 0:10:48The set is to be made up of a giant video screen
0:10:48 > 0:10:50covering the width of the stage.
0:10:50 > 0:10:55It will hang from a specially designed metal truss, which the team assemble.
0:10:55 > 0:10:58This bit's probably the most time-consuming.
0:10:58 > 0:11:00I wouldn't say it's the hardest bit,
0:11:00 > 0:11:02but, as you can see, I'm perspiring a bit.
0:11:02 > 0:11:06- The truss will sit in the rafters. - I'm going up. Just saying.
0:11:06 > 0:11:08To get it up where it needs to be,
0:11:08 > 0:11:11electric winches must be assembled above the stage.
0:11:11 > 0:11:14And that's the job of Ben Love.
0:11:14 > 0:11:16We're off to the booth
0:11:16 > 0:11:18to put some points in.
0:11:18 > 0:11:21AKA electric hoists.
0:11:23 > 0:11:26So that the people downstairs can lift stuff up and I can go home.
0:11:29 > 0:11:31Cheers, lover!
0:11:31 > 0:11:35Despite its hi-tech nature, much of the work of the stagehands
0:11:35 > 0:11:39comes down to toil, sweat, and a dollop of elbow grease.
0:11:39 > 0:11:42- Is that the next one? - Yes. Yeah, I've got you, lover.
0:11:42 > 0:11:46Despite his job, Ben's no fan of Irish dancing.
0:11:53 > 0:11:55Lord Of The Dance is on for six months,
0:11:55 > 0:11:59and the video wall will hang there throughout the run.
0:11:59 > 0:12:02Which means Ben can't afford any mistakes.
0:12:02 > 0:12:05Yeah. Close enough!
0:12:05 > 0:12:07You're installing stuff which is
0:12:07 > 0:12:10hanging tonnes of stuff over people's heads.
0:12:10 > 0:12:12So if you don't do your job properly, or don't
0:12:12 > 0:12:15have any pride in your work, then, frankly, you shouldn't be here.
0:12:15 > 0:12:18While Ben's winch is almost ready to raise the truss,
0:12:18 > 0:12:22other stagehands move on to the all-important video wall.
0:12:22 > 0:12:26These LED screens will be joined together in rows to create
0:12:26 > 0:12:28the huge stage-wide screen.
0:12:28 > 0:12:30The first row is always a bit slow.
0:12:30 > 0:12:32Once we get the first row up, and it's all in line,
0:12:32 > 0:12:36then every row after that is much faster.
0:12:38 > 0:12:42- Half an hour.- Half an hour. - When this one is ready, we can start with the other one.- Brilliant.
0:12:42 > 0:12:45But while the video wall is taking shape nicely,
0:12:45 > 0:12:49the same can't be said for other key parts of the set.
0:12:49 > 0:12:54Another truck, due this afternoon, is yet to arrive.
0:12:54 > 0:12:55What's left on the truck?
0:12:55 > 0:12:59- Costumes.- Set. Deck.
0:12:59 > 0:13:01- Deck?- More deck for that.
0:13:01 > 0:13:04I see a lot of crew standing around.
0:13:04 > 0:13:08It's just a little bit frustrating, knowing that we're paying them
0:13:08 > 0:13:11quite a lot of money to stand there and do nothing.
0:13:11 > 0:13:15- Later, the deck arrives way behind schedule.- Five hours.
0:13:15 > 0:13:18Can they get the stage ready, and will it meet the exacting
0:13:18 > 0:13:21standards of the Lord of the Dance himself?
0:13:31 > 0:13:34The undercover ORB police team are fighting an ongoing
0:13:34 > 0:13:37war against the shoplifters of Oxford Street.
0:13:37 > 0:13:40But catching thieves is difficult,
0:13:40 > 0:13:43and every day of the week the team perform a complex game of cat
0:13:43 > 0:13:48and mouse to identify their targets and try and catch them in the act.
0:13:48 > 0:13:53Today, Paul Penrose and Hatice Iper are scanning hundreds of passers-by
0:13:53 > 0:13:56and it's not long before two men arouse their suspicions.
0:13:56 > 0:14:00We've seen a couple of guys who have piqued our interest.
0:14:00 > 0:14:05Seemed to slow and take a good long look into shops. Nice.
0:14:05 > 0:14:08One goes in, one waits outside.
0:14:08 > 0:14:12He is nervous, he's jumping round on his toes.
0:14:12 > 0:14:14He is keeping an eye out...
0:14:14 > 0:14:16now...for us.
0:14:16 > 0:14:19These are the clues that the undercover team are trained to
0:14:19 > 0:14:23recognise. And Paul decides to follow the men.
0:14:23 > 0:14:25They are moving now.
0:14:27 > 0:14:30He calls in another member of the team.
0:14:30 > 0:14:33And together the three of them begin to track the men.
0:14:37 > 0:14:39Paul knows what he's looking for.
0:14:39 > 0:14:42And he thinks he recognises a few tricks of the trade
0:14:42 > 0:14:45in the movements of the men.
0:14:45 > 0:14:46They've gone upstairs
0:14:46 > 0:14:49and then they've turned round very quickly and run down the escalators.
0:14:49 > 0:14:52That's classic counter surveillance, where they'll go up an escalator
0:14:52 > 0:14:55and then come down and see who's going back up.
0:14:55 > 0:14:58From that, they can see who's moving around with them.
0:14:58 > 0:15:00Coming back out.
0:15:00 > 0:15:04Further down the street, the men enter another fashion retailer.
0:15:04 > 0:15:07Paul follows, while Hatice watches the exit.
0:15:09 > 0:15:13- Moments later, Paul's out. - They're shoplifting. All right.
0:15:13 > 0:15:16They've looked at a jacket, they've picked one up,
0:15:16 > 0:15:19and then next minute you hear the tinkle, the tag's gone,
0:15:19 > 0:15:21both tags are on the floor.
0:15:21 > 0:15:26Hatice goes to observe the men and alerts the store security guards.
0:15:26 > 0:15:29But it looks like the men have spotted the guards,
0:15:29 > 0:15:31as soon afterwards they exit the shop.
0:15:34 > 0:15:36Paul's seen enough.
0:15:36 > 0:15:40He can't risk them giving him the slip, and moves in to make a stop.
0:15:45 > 0:15:50Later, Paul gets his men, and turns up more than he bargained for.
0:15:50 > 0:15:52Oh, mate, whose is that?
0:16:00 > 0:16:03At the John Lewis food hall, Andy, Fraser and Willie are about
0:16:03 > 0:16:07to parade the haggis throughout the store's seven floors.
0:16:07 > 0:16:08And without further ado...
0:16:08 > 0:16:11Ready for these escalators?
0:16:11 > 0:16:14BAGPIPES PLAY ..it's Scots Wha Hae.
0:16:21 > 0:16:24Once we get on the escalator and get customers' attention,
0:16:24 > 0:16:27they seem to enjoy it. Lots of photographs taken.
0:16:33 > 0:16:37We were just happily minding our own business in the bath section
0:16:37 > 0:16:41and we heard a piper coming down the escalator.
0:16:41 > 0:16:43Being a responsible, informative parent,
0:16:43 > 0:16:45popped over here just to show her.
0:16:47 > 0:16:49APPLAUSE
0:16:50 > 0:16:53The piped procession has drawn quite a crowd,
0:16:53 > 0:16:55just in time for Andy's big moment.
0:16:55 > 0:16:58Fair fa' your honest, sonsie face,
0:16:58 > 0:17:00Great chieftain o' the pudding-race!
0:17:00 > 0:17:05Aboon them a' yet tak your place, Painch, tripe, or thairm...
0:17:05 > 0:17:07While thro' your pores the dews distil
0:17:07 > 0:17:10Like amber bead.
0:17:10 > 0:17:14His knife see rustic Labour dight,
0:17:14 > 0:17:17- An' cut you up wi' ready sleight... - FRASER CHEERS
0:17:17 > 0:17:20Trenching your gushing entrails bright,
0:17:20 > 0:17:21Like ony ditch...
0:17:21 > 0:17:23Gie her a haggis!
0:17:23 > 0:17:25THEY CLAP
0:17:25 > 0:17:26BAGPIPES PLAY
0:17:26 > 0:17:29That's the first haggis stabbed, killed and plucked.
0:17:29 > 0:17:31LAUGHTER
0:17:31 > 0:17:33With the haggis open for business,
0:17:33 > 0:17:36customers can finally get a taste
0:17:36 > 0:17:38of the great chieftain of the pudding race,
0:17:38 > 0:17:41which is the whole point for manager Abbie.
0:17:42 > 0:17:46A lot of it is about sales, but it's also about getting people trying some new things,
0:17:46 > 0:17:49so lots of people who are quite nervous about haggis.
0:17:49 > 0:17:51We will sell a couple of thousand haggis over the weekend.
0:17:51 > 0:17:53Mm.
0:17:54 > 0:17:57Mm. To die for.
0:17:58 > 0:18:00Even better with the whisky.
0:18:00 > 0:18:03With the tasting in full swing, there's no let-up
0:18:03 > 0:18:05for Andy, Willie and Fraser.
0:18:05 > 0:18:07I've only got to do it twice more now.
0:18:07 > 0:18:09With three parades to perform,
0:18:09 > 0:18:13for Andy that means the Address to the Haggis three times, as well.
0:18:13 > 0:18:16- An' cut ye up wi' ready sleight... - FRASER CHEERS
0:18:16 > 0:18:18His accent is quite authentic.
0:18:18 > 0:18:22It's very, very good for an English person reciting that poem.
0:18:22 > 0:18:25Not too bad. A bit Glaswegian.
0:18:25 > 0:18:28But it seems they've not won over everyone.
0:18:28 > 0:18:31We don't eat haggis. We've seen what goes into it.
0:18:31 > 0:18:32We don't fancy it.
0:18:32 > 0:18:37He may not fancy it, but over 2,000 other shoppers have.
0:18:37 > 0:18:39Sales are up year on year.
0:18:39 > 0:18:41We've had loads of people come down, lots of comments,
0:18:41 > 0:18:45lots of tweets, so it's been really exciting today.
0:18:45 > 0:18:47Andy, Fraser and Willie can feel satisfied
0:18:47 > 0:18:50that they've done their bit to both entertain the crowd
0:18:50 > 0:18:53and celebrate the memory of Scotland's national poet.
0:19:03 > 0:19:07At the Dominion Theatre, the stage crew are awaiting a truck
0:19:07 > 0:19:09with more of the Lord Of The Dance set.
0:19:09 > 0:19:14It's now four hours late and they can't move on until it arrives.
0:19:14 > 0:19:17I see a lot of the crew standing around.
0:19:17 > 0:19:20It's just a little bit frustrating knowing that we're paying them
0:19:20 > 0:19:23quite a lot of money to stand there and do nothing.
0:19:23 > 0:19:25- RADIO:- 'We're going to turn up on the door any second.'
0:19:25 > 0:19:29Ooh. Ooh, success. Copy that. We're on our way.
0:19:29 > 0:19:33At 6.30pm, two hours before they were meant to finish,
0:19:33 > 0:19:35it finally shows up.
0:19:35 > 0:19:37Five hours.
0:19:37 > 0:19:41Four. Four hours. I'm doing him a disservice.
0:19:41 > 0:19:45He was due at half past two. Never mind. Never mind.
0:19:45 > 0:19:48The crew swing into action once again.
0:19:49 > 0:19:52Can you just help get everything off the stage floor?
0:19:52 > 0:19:55One of the biggest challenges for the team is the stage floor.
0:19:55 > 0:19:58In its usual form, it has a slight slope,
0:19:58 > 0:20:02but that's no good for Irish dancing, which involves heavy footwork
0:20:02 > 0:20:05and a need for the audience to see the feet moving.
0:20:06 > 0:20:10So, the team are having to install a special surface to make it flat.
0:20:11 > 0:20:13But, despite their hard work,
0:20:13 > 0:20:17Sacha is going to have to face the fact that it will now be too late
0:20:17 > 0:20:20to get it all ready in time for tomorrow's rehearsals.
0:20:20 > 0:20:22He calls it a day,
0:20:22 > 0:20:26still confident he'll have Michael Flatley dancing tomorrow.
0:20:26 > 0:20:30It started off really well, but, unfortunately, we got to a point
0:20:30 > 0:20:33where the truck was delayed and delayed and delayed.
0:20:38 > 0:20:42The next day, the team are up and working bright and early
0:20:42 > 0:20:45and there are plenty of jobs to keep them busy.
0:20:45 > 0:20:48Yeah, we're getting there. I hope.
0:20:50 > 0:20:54The video screen's up and being tested,
0:20:54 > 0:20:56but by going into a second day,
0:20:56 > 0:20:59the team are now having to work around rehearsals.
0:20:59 > 0:21:02- How's that one, Richie?- Good.- Good.
0:21:03 > 0:21:08Definitely near the finish line now, and that's a relief.
0:21:08 > 0:21:10Another hour's worth of finishing off the last bits
0:21:10 > 0:21:14and we should be able to get fully into the rehearsal process.
0:21:14 > 0:21:16And, with the finishing touches completed,
0:21:16 > 0:21:19Sacha and his team have finally got there.
0:21:19 > 0:21:21Look at that! It's a stage.
0:21:21 > 0:21:23- When did that happen? - Beep-beep-beep-beep!
0:21:23 > 0:21:27Dress rehearsals for the West End's latest mega-show
0:21:27 > 0:21:28can get fully underway.
0:21:28 > 0:21:30LORD OF THE DANCE MUSIC PLAYS
0:21:43 > 0:21:47And just in time for none other than the Lord of the Dance himself.
0:21:47 > 0:21:50Michael Flatley has arrived.
0:21:51 > 0:21:53Mr Flatley is here and he seems happy.
0:21:53 > 0:21:57He's a man of exacting standards and it's great that he's walked on stage
0:21:57 > 0:22:01and he hasn't had any major complaints and any major problems.
0:22:01 > 0:22:04It looks fantastic. It's all done.
0:22:04 > 0:22:06I'm very, very pleased about it all.
0:22:06 > 0:22:09And with that, the Lord Of The Dance is finally ready
0:22:09 > 0:22:12to strut its stuff on Oxford Street.
0:22:22 > 0:22:25The Oxford Street police team have been tailing
0:22:25 > 0:22:27two suspected shoplifters.
0:22:27 > 0:22:29PC Paul Penrose says he witnessed them
0:22:29 > 0:22:33interfering with security tags in a clothing store.
0:22:33 > 0:22:37He and colleague Hatice have decided it's time to make a stop.
0:22:38 > 0:22:40Guys, police.
0:22:40 > 0:22:42Just come and stand on the side, please.
0:22:42 > 0:22:47I've been watching you. I've seen you with that jacket.
0:22:47 > 0:22:50You took the tag off, so you're going to be searched.
0:22:50 > 0:22:52The men didn't actually take the jacket.
0:22:52 > 0:22:56Paul thinks that store security got too close and spooked them.
0:22:56 > 0:22:59He's now looking for a magnet or other device that could have
0:22:59 > 0:23:02been used to remove the security tag.
0:23:02 > 0:23:04Right, who's got the de-tagger?
0:23:04 > 0:23:08Instead he finds phones - lots of phones.
0:23:08 > 0:23:11OK, you've got two phones. Yours?
0:23:11 > 0:23:15- No, one is one of a friend. - Oh, that's interesting. OK.
0:23:15 > 0:23:18These are both your phones?
0:23:18 > 0:23:20- Oh, mate, whose is that?- Mine.
0:23:20 > 0:23:23- That's yours, as well, is it?- Yeah.
0:23:23 > 0:23:25There's no contacts in the phone. There's nothing.
0:23:25 > 0:23:27It looks like the phone has been reset.
0:23:27 > 0:23:31Paul is disappointed not to have found a de-tagging device.
0:23:31 > 0:23:35But five phones between two men is still of interest.
0:23:36 > 0:23:40I'm arresting you on suspicion of theft of a mobile phone.
0:23:40 > 0:23:44You're also under arrest on suspicion of criminal damage
0:23:44 > 0:23:47to the tag in the item that you de-tagged,
0:23:47 > 0:23:51and you're also under arrest for attempted theft of the jacket.
0:23:51 > 0:23:54As soon as you've de-tagged that jacket, that's an attempt,
0:23:54 > 0:23:56all right?
0:23:56 > 0:23:59The man's companion has convinced Hatice both his phones
0:23:59 > 0:24:04really are his, as they do at least contain his contacts and information.
0:24:04 > 0:24:07As Paul only saw the other man remove the security tag
0:24:07 > 0:24:10from the jacket, this one is free to go.
0:24:10 > 0:24:14You're going home now. Don't come back to Oxford Street, OK?
0:24:14 > 0:24:17That man leaves and the team radio for transport
0:24:17 > 0:24:20to take the other man to the police station.
0:24:20 > 0:24:23He'll be interviewed with a solicitor and a translator.
0:24:26 > 0:24:31The suspect heads off to the station, but the team's job is far from done.
0:24:31 > 0:24:34Patrols continue into the night.
0:24:38 > 0:24:40We're filming with Paul when a call comes through
0:24:40 > 0:24:45that PC Darren Bond has made a stop at the other end of the street.
0:24:47 > 0:24:51He and a colleague have identified three men acting suspiciously
0:24:51 > 0:24:52and stopped them.
0:24:52 > 0:24:56A search has uncovered bottles of perfume concealed in their clothing.
0:24:57 > 0:25:00We noticed these three acting suspiciously.
0:25:00 > 0:25:04They were looking into the store, but not apparently to shop.
0:25:04 > 0:25:06They were looking at where the staff were
0:25:06 > 0:25:07and where any security people were.
0:25:07 > 0:25:13We decided to do a stop and search on them under Section 1 of Pace.
0:25:13 > 0:25:16This guy had one bottle of perfume stuffed underneath his pants.
0:25:16 > 0:25:19Matey here in the woolly hat didn't have anything,
0:25:19 > 0:25:23but the third guy had three bottles of perfume, two in his pockets,
0:25:23 > 0:25:26the other one stuffed underneath his pants, as well.
0:25:26 > 0:25:28And one of the men has the best excuse for having
0:25:28 > 0:25:32bottles of women's perfume in his pants that the team has ever heard.
0:25:39 > 0:25:43The men's story gets even more unbelievable.
0:25:43 > 0:25:46They claim they found the perfume in the street.
0:25:46 > 0:25:51Darren's search, however, has turned up something else deeply suspicious -
0:25:51 > 0:25:54an oddly shaped lump of metal.
0:25:56 > 0:25:59Pliers that are used for removing security tags.
0:26:01 > 0:26:05These tools are commonly used by shoplifters to help them steal.
0:26:05 > 0:26:07Carrying them can be a criminal act.
0:26:08 > 0:26:12Perhaps no surprise, then, the suspects are less than pleased.
0:26:12 > 0:26:14SUSPECT SPEAKS OWN LANGUAGE
0:26:14 > 0:26:17Don't you point your hand at me, in my face, OK?
0:26:17 > 0:26:18You are...man. Not me.
0:26:18 > 0:26:21Don't point your hand at me, OK?
0:26:23 > 0:26:27Darren's thorough investigation is making one of the men jumpy.
0:26:27 > 0:26:31Mate, I've told you repeatedly to stay there, OK?
0:26:31 > 0:26:34If you're going to be like that... I've told you five times.
0:26:34 > 0:26:36No, it's camera. It's TV.
0:26:36 > 0:26:40I haven't got enough handcuffs for you. Your friends are in handcuffs.
0:26:40 > 0:26:43I've repeatedly asked you to stand there, OK?
0:26:43 > 0:26:44OK. Camera...
0:26:44 > 0:26:49Stay still. Don't raise your hands and no problems, OK?
0:26:49 > 0:26:52- OK.- Do you understand? Right.
0:26:52 > 0:26:56The team run a check on the men's names and get a hit.
0:26:56 > 0:26:59Two of the men are known to the police for shoplifting
0:26:59 > 0:27:02and one has previous for carrying weapons.
0:27:02 > 0:27:06But there are no outstanding warrants against them.
0:27:06 > 0:27:09Darren decides to take one of the men in for questioning.
0:27:10 > 0:27:12The other two men are let go.
0:27:14 > 0:27:17Yeah, so I'll bring in the one with the de-tagger and pliers.
0:27:17 > 0:27:20He's the one with the three bottles of perfume anyway.
0:27:20 > 0:27:21So, you're under arrest.
0:27:21 > 0:27:25You do not have to say anything, but it may harm your defence if you do not mention
0:27:25 > 0:27:27something which you later rely on in court.
0:27:27 > 0:27:29- Anything you do say may be given in evidence.- OK.
0:27:31 > 0:27:35The suspect is taken to the station, booked in and later charged.
0:27:35 > 0:27:40He was sentenced to 16 weeks in prison, suspended for two years.
0:27:40 > 0:27:44The perfume was returned to the store it belonged to.
0:27:44 > 0:27:48In the earlier attempted theft, no further action was taken
0:27:48 > 0:27:53as the store's CCTV did not cover the removal of the tag from the jacket.
0:27:53 > 0:27:56However, the iPhone discovered on the man was found to be
0:27:56 > 0:27:59an illegal counterfeit.
0:27:59 > 0:28:02In the bookie's case, after questioning and further analysis
0:28:02 > 0:28:05of the CCTV, this man was charged
0:28:05 > 0:28:09with handling stolen goods and going equipped to steal.
0:28:09 > 0:28:11However, he failed to answer bail
0:28:11 > 0:28:14and police believe he has left the country.
0:28:14 > 0:28:17A warrant for his arrest has been circulated.
0:28:17 > 0:28:19The other two men were not charged,
0:28:19 > 0:28:22and both have also returned to Romania.
0:28:22 > 0:28:25They'll keep coming, we'll keep taking them out,
0:28:25 > 0:28:27and we'll win. We always do.