0:00:02 > 0:00:04It's the most famous shopping street in the world
0:00:04 > 0:00:06in the heart of Britain's capital city.
0:00:06 > 0:00:11A mile and a half long with 30 million visitors each year.
0:00:11 > 0:00:14With some of the world's most famous shops...
0:00:14 > 0:00:16APPLAUSE AND CHEERING ..biggest stars...
0:00:16 > 0:00:18Kate Moss.
0:00:18 > 0:00:19..and busiest stations.
0:00:19 > 0:00:21Sorry, guys, stand back for me.
0:00:21 > 0:00:25What does it take to keep it running 24 hours a day...
0:00:25 > 0:00:27Busiest street in the world so it needs constant attention.
0:00:27 > 0:00:30- ..seven days a week? - Oi! Clear off!
0:00:30 > 0:00:33You're going to be arrested on suspicion of attempted theft.
0:00:33 > 0:00:35Are you ready, London?
0:00:35 > 0:00:38A street that never sleeps.
0:00:38 > 0:00:40This sort of thing wouldn't happen anywhere else.
0:00:45 > 0:00:47- Coming up... CHANTING:- Save the 12 Bar!
0:00:47 > 0:00:50..squatters take over a building in protest
0:00:50 > 0:00:52of an Oxford Street development.
0:00:52 > 0:00:54Don't let the music die!
0:00:54 > 0:00:57- The developers want them out... - What the heck?
0:00:57 > 0:01:00..but the squatters aren't going quietly.
0:01:00 > 0:01:04A celebrity chef's cooking up a storm in a department store
0:01:04 > 0:01:06but there's a problem with the oven.
0:01:06 > 0:01:09Good news? Not quite.
0:01:09 > 0:01:11There's trouble on the Tube.
0:01:13 > 0:01:15And things are hanging by a thread at a local gallery
0:01:15 > 0:01:19that's trying to bring in its biggest ever work of art.
0:01:19 > 0:01:22Oh, mate. My heart's going boom, boom, boom, boom.
0:01:28 > 0:01:32In the shadow of Centre Point tower at the east end of Oxford Street
0:01:32 > 0:01:34is Denmark Street.
0:01:35 > 0:01:38This little stretch of Victorian shops and offices
0:01:38 > 0:01:40is a world away from the bright lights
0:01:40 > 0:01:42and big brands of its neighbour.
0:01:43 > 0:01:47But as the heart of the British music industry for over 80 years,
0:01:47 > 0:01:49it's made a name for itself, literally.
0:01:51 > 0:01:53Welcome to Tin Pan Alley.
0:01:53 > 0:01:57It's the only street of music of its kind in the world.
0:01:57 > 0:02:02It is exclusively dedicated to music retail and music business.
0:02:02 > 0:02:06Henry Scott-Irvine is a music historian and writer.
0:02:06 > 0:02:08Number six just on the right there
0:02:08 > 0:02:11was the Sex Pistols' first rehearsal space.
0:02:11 > 0:02:13The Rolling Stones recorded at Regent Sounds
0:02:13 > 0:02:14at the end of the street.
0:02:14 > 0:02:17Central Sound Studios, David Bowie did his very first records
0:02:17 > 0:02:18for Deram there.
0:02:18 > 0:02:22But this end of Oxford Street is changing dramatically.
0:02:22 > 0:02:27In 2018, to coincide with the opening of a new railway station here,
0:02:27 > 0:02:29instead of ending in a traffic junction,
0:02:29 > 0:02:34Oxford Street will open out into a massive new public piazza,
0:02:34 > 0:02:37one that will back on to Denmark Street.
0:02:37 > 0:02:40Many fear the rapid redevelopment of the area
0:02:40 > 0:02:42will commercialise the unique shops and businesses
0:02:42 > 0:02:45on Tin Pan Alley and surrounding Soho.
0:02:48 > 0:02:52Developers, the Consolidated Group, overseeing the work dispute this,
0:02:52 > 0:02:55saying they plan to keep Denmark Street's unique identity.
0:02:57 > 0:03:00The shops, we will keep trading during the whole of the development.
0:03:00 > 0:03:03In fact, we've actually got a long-term plan with the traders
0:03:03 > 0:03:05to make sure that they can all keep trading
0:03:05 > 0:03:08during the whole of the three years while the development happens.
0:03:08 > 0:03:11But something's rotten in the street of Denmark.
0:03:13 > 0:03:17A month ago, the street's famous live music venue, the 12 Bar,
0:03:17 > 0:03:19was closed by the developers.
0:03:19 > 0:03:22- CHANTING:- Save Soho! Save Soho!
0:03:22 > 0:03:27And a week ago, a group calling itself Bohemians 4 Soho
0:03:27 > 0:03:29moved in to squat in the 12 Bar.
0:03:29 > 0:03:31Don't let the music die!
0:03:31 > 0:03:34They say they're determined to fight the creeping commercialisation
0:03:34 > 0:03:37of one of the city's bohemian quarters
0:03:37 > 0:03:40- by the Oxford Street development. - Save the 12 bar!
0:03:40 > 0:03:43Acting as a spokesman for the squatters is Phoenix.
0:03:43 > 0:03:45- CHANTING:- Save the 12 bar! Save the 12 bar!
0:03:45 > 0:03:47There should be a blue plaque outside saying Jimi Hendrix
0:03:47 > 0:03:50and the Rolling Stones and David Bowie and The Who played here.
0:03:50 > 0:03:53And it should be kept as a grassroots venue.
0:03:53 > 0:03:55Tin Pan Alley - save it.
0:03:55 > 0:03:57It's going to be knocked down for what?
0:03:57 > 0:04:01Starbucks or Wasabi or whatever?
0:04:01 > 0:04:04It's all like, "What is going on in Denmark Street?"
0:04:04 > 0:04:07The developers have been granted an interim possession order
0:04:07 > 0:04:10to evict the squatters which they served this morning
0:04:10 > 0:04:12but the squatters have refused to budge.
0:04:12 > 0:04:14- CHANTING:- Save the 12 bar!
0:04:14 > 0:04:16They've been watching the bailiffs circling
0:04:16 > 0:04:19and fear they're going to try and evict them any moment
0:04:19 > 0:04:20with police help.
0:04:20 > 0:04:22- CHANTING:- Save the 12 Bar!
0:04:22 > 0:04:26The bailiffs have rung, obviously speaking to the police at the moment
0:04:26 > 0:04:30and they're waiting on a decision from Westminster Police, OK?
0:04:30 > 0:04:32So I need everybody on standby, OK?
0:04:32 > 0:04:34- CHANTING:- Don't let the music die!
0:04:34 > 0:04:35Don't let the music die!
0:04:35 > 0:04:38After several hours of concerted demonstrations,
0:04:38 > 0:04:41the squatters think the threat is receding.
0:04:41 > 0:04:43They're waiting for the police to see
0:04:43 > 0:04:45whether they will back them up and enforce them
0:04:45 > 0:04:47but it doesn't look like they're going to do it.
0:04:47 > 0:04:50So the police, even the police support the 12 Bar.
0:04:50 > 0:04:53- One, two, three. - ALL CHEER
0:04:53 > 0:04:57Although the bailiffs call it a day, the risk of eviction remains.
0:04:57 > 0:04:59People power!
0:04:59 > 0:05:01Direct action wins the day!
0:05:01 > 0:05:04It's these little things that keep us going and, you know,
0:05:04 > 0:05:07beautiful, just beautiful.
0:05:07 > 0:05:09Although the developer's possession order still stands,
0:05:09 > 0:05:12the squatters have arranged for an emergency court hearing
0:05:12 > 0:05:14to challenge it.
0:05:14 > 0:05:16Save Soho!
0:05:16 > 0:05:18See you in court Friday, February...
0:05:18 > 0:05:20Good. Friday, February 2nd. Hey!
0:05:20 > 0:05:24If they can overturn the order, they hope to remain in the building.
0:05:24 > 0:05:26Until the hearing in five days' time,
0:05:26 > 0:05:30they plan to stay barricaded in the venue in force.
0:05:31 > 0:05:34Later, while the squatters pin their hopes
0:05:34 > 0:05:35on their court hearing...
0:05:35 > 0:05:38- CHANTING:- Don't let the music die!
0:05:38 > 0:05:41..the developers concentrate theirs on the morning before.
0:05:41 > 0:05:44LOUD BANGING
0:05:44 > 0:05:45What the heck?
0:05:58 > 0:06:02It's Thursday afternoon at Debenhams Oxford Street and in the bistro,
0:06:02 > 0:06:06manager James is getting ready for the afternoon sitting.
0:06:07 > 0:06:09Wonderful. Canapes are ready, Prosecco's good to go.
0:06:09 > 0:06:15Except this afternoon, things are about to go distinctly cordon bleu.
0:06:15 > 0:06:17That's because on his way to the store
0:06:17 > 0:06:22for a special live cooking experience is a true gastronomic star.
0:06:22 > 0:06:25Two Michelin stars, to be precise.
0:06:25 > 0:06:27Michel Roux Jr is coming over.
0:06:27 > 0:06:30He'll be doing a live demonstration of two of his signature dishes.
0:06:30 > 0:06:33We're going to be sort of announcing that to our customers soon
0:06:33 > 0:06:34to get everybody down.
0:06:34 > 0:06:36Treat them to a free glass of Prosecco
0:06:36 > 0:06:39and some freshly made canapes, as well.
0:06:39 > 0:06:42It falls to James to make sure everything goes to plan
0:06:42 > 0:06:43in his bistro.
0:06:43 > 0:06:46We've got just under an hour until he arrives
0:06:46 > 0:06:48so getting slightly nervous.
0:06:48 > 0:06:50I'm sure the teams will be fine with it, though.
0:06:50 > 0:06:52Nothing can go wrong. Nothing can go wrong.
0:06:52 > 0:06:53It's all about the preparation.
0:06:54 > 0:06:56The bistro was redeveloped recently
0:06:56 > 0:07:00as part of a £25 million overhaul of the shop.
0:07:00 > 0:07:04The store is hoping events like today will help to showcase it
0:07:04 > 0:07:07as well as providing entertainment for customers.
0:07:07 > 0:07:10I'll probably bring the canapes out at about five to five.
0:07:10 > 0:07:12The event also coincides
0:07:12 > 0:07:15with the launch of Michel's new cookware range.
0:07:16 > 0:07:18And at five o'clock on the dot,
0:07:18 > 0:07:22Michel and assistant chef Angus arrive at the store's back door.
0:07:23 > 0:07:26Thank you so much, lovely to see you.
0:07:26 > 0:07:27Thank you.
0:07:27 > 0:07:30Michel's restaurant Le Gavroche is one of only a handful
0:07:30 > 0:07:33with two Michelin stars in the UK.
0:07:34 > 0:07:35So where am I?
0:07:35 > 0:07:37But today, he'll be contending
0:07:37 > 0:07:40with very different cooking conditions.
0:07:40 > 0:07:42Is that just a regular oven?
0:07:45 > 0:07:46For his demonstration,
0:07:46 > 0:07:51Michel will be pan-frying duck breasts on a hob live in the store.
0:07:51 > 0:07:54His second dish, a tarte tatin is being prepared
0:07:54 > 0:07:57by assistant Angus using Debenhams' own oven.
0:07:57 > 0:07:59While they check it out,
0:07:59 > 0:08:02James concentrates on looking after the customers.
0:08:04 > 0:08:05We were VIP a minute ago.
0:08:05 > 0:08:07Very exciting, as you can see
0:08:07 > 0:08:09we're sort of filling up quite quickly.
0:08:09 > 0:08:11Loads of people have turned up which is fantastic.
0:08:11 > 0:08:14But while the canapes are arriving on time,
0:08:14 > 0:08:17other things aren't going so well.
0:08:17 > 0:08:19It literally just says, "Enter password."
0:08:19 > 0:08:21- And it says... - James is called back to the kitchen.
0:08:21 > 0:08:25Debenhams ovens are set to specific temperatures
0:08:25 > 0:08:28to ensure consistency throughout their stores.
0:08:28 > 0:08:31But assistant chef Angus needs a higher temperature
0:08:31 > 0:08:33for the complex dishes he's preparing.
0:08:33 > 0:08:37To change it, they need a special code.
0:08:37 > 0:08:39I tried Merrychef, didn't work.
0:08:39 > 0:08:41I tried the normal one, two, didn't work.
0:08:41 > 0:08:43Do you know who's got it at all?
0:08:43 > 0:08:45'He wants to change around a few of the settings on the oven
0:08:45 > 0:08:47'to his sort of personal taste.'
0:08:47 > 0:08:49So I'm just going to find out how we actually do that,
0:08:49 > 0:08:51which won't be a second on.
0:08:52 > 0:08:55James gets to work trying to get hold of his tech team.
0:09:00 > 0:09:03Would help if I could get hold of somebody.
0:09:03 > 0:09:04Well, I do like that.
0:09:04 > 0:09:07While James tries to crack the oven code,
0:09:07 > 0:09:11out front, Michel is getting on with the demonstration.
0:09:12 > 0:09:14Lauren, it's James, hello.
0:09:14 > 0:09:16On the Merrychef ovens,
0:09:16 > 0:09:19do you know what the passcode is to unlock them?
0:09:19 > 0:09:23Michel Roux's cooking and needs the pass code to unlock the oven.
0:09:23 > 0:09:24Would you mind calling?
0:09:25 > 0:09:27I had it but I've lost it.
0:09:27 > 0:09:29- Good news?- Not quite.
0:09:29 > 0:09:30HE LAUGHS
0:09:32 > 0:09:35But we will be in a second. We'll get it sorted.
0:09:35 > 0:09:40The success of the demonstration now rests on James' shoulders.
0:09:40 > 0:09:41Just a quick one.
0:09:41 > 0:09:44A little bit of an oversight on the planning part.
0:09:44 > 0:09:47We'll see how he gets on later.
0:09:57 > 0:10:00Down an alley just off Oxford Street, there's one institution
0:10:00 > 0:10:04that wants the area to become famous for something other than shopping.
0:10:06 > 0:10:08This is The Photographers' Gallery.
0:10:08 > 0:10:10It relocated here four years ago,
0:10:10 > 0:10:12hoping to bring a little bit of culture
0:10:12 > 0:10:15to the heart of UK retail.
0:10:15 > 0:10:19Although we have millions of people crossing Oxford Street every day,
0:10:19 > 0:10:22the challenge for us is to get those people
0:10:22 > 0:10:24to actually step off Oxford Street
0:10:24 > 0:10:26and to slow down enough to come and look at some art.
0:10:28 > 0:10:32It's Jason Welling's job to supervise the biggest event
0:10:32 > 0:10:33in the gallery's calendar -
0:10:33 > 0:10:38the annual exhibition of work from the Deutsche Borse photography prize.
0:10:38 > 0:10:41It's one of the largest art competitions in the UK
0:10:41 > 0:10:45with a prize of £30,000 for the winner,
0:10:45 > 0:10:47chosen from four finalists.
0:10:47 > 0:10:51But there's a problem with some of the finalists' photos.
0:10:51 > 0:10:53The works are so large
0:10:53 > 0:10:56that we can't actually get them through the building.
0:10:56 > 0:10:59While most of the exhibits can be brought in the front door,
0:10:59 > 0:11:03one of the finalists has recreated a South African skyscraper
0:11:03 > 0:11:07with photographs laid on giant light boxes.
0:11:07 > 0:11:10And three of these are just too big to get in.
0:11:10 > 0:11:15The roof hatch opens up.
0:11:15 > 0:11:17The work isn't terribly heavy
0:11:17 > 0:11:23but the height of the building warrants a large crane.
0:11:23 > 0:11:27But the roof hatch is six stories up and no-one has ever risked
0:11:27 > 0:11:30winching an irreplaceable piece of art through it...
0:11:31 > 0:11:33..until tomorrow, that is.
0:11:33 > 0:11:36The fact that we've never done this before is, yeah,
0:11:36 > 0:11:38it's going to make it interesting.
0:11:38 > 0:11:40It's going to be a bit hairy on the day.
0:11:43 > 0:11:46And as dawn breaks over Oxford Street,
0:11:46 > 0:11:48Jason's plan goes into action.
0:11:48 > 0:11:51The gallery have arranged to have the street closed
0:11:51 > 0:11:54so the cranes can operate safely.
0:11:54 > 0:11:57And to do that, they need a lot of space.
0:11:57 > 0:11:59The cavalry has arrived.
0:11:59 > 0:12:02And Jason has brought in a team of specialists
0:12:02 > 0:12:05who will all have to be on their game to get the job done.
0:12:05 > 0:12:07- This is going up there, isn't it? - It is.
0:12:07 > 0:12:13The hatch is to the right-hand corner.
0:12:13 > 0:12:15If they can't get the work into the building,
0:12:15 > 0:12:17there won't be an exhibition.
0:12:17 > 0:12:19Once we get the hatch open,
0:12:19 > 0:12:22- I'd like to actually take the lifting crew up there...- Yeah.
0:12:22 > 0:12:24..so they actually get a mental picture
0:12:24 > 0:12:27of what they're actually dealing with.
0:12:27 > 0:12:30The responsibility for the lift falls to James.
0:12:30 > 0:12:34His company, Jayhawk, specialise in installing works of art
0:12:34 > 0:12:35across the country...
0:12:35 > 0:12:39But lifting three giant sculptures through a roof by Oxford Street
0:12:39 > 0:12:41is unusual even for him.
0:12:41 > 0:12:43He's had to bring in extra staff.
0:12:44 > 0:12:47Everyone is here now that needs to be here.
0:12:47 > 0:12:50We'll just get one of the vehicles in place and, yeah,
0:12:50 > 0:12:52I'm pretty confident that we're going to get the job done
0:12:52 > 0:12:54and it's going to be very smooth.
0:12:54 > 0:12:55Famous last words.
0:12:55 > 0:12:57Shall we start bringing them in now?
0:12:57 > 0:13:00- Yeah, as soon as you're ready we'll sling one up.- Perfect. Thank you.
0:13:00 > 0:13:04The three giant light boxes have been air freighted from America.
0:13:04 > 0:13:06They're insured for hundreds of thousands of pounds
0:13:06 > 0:13:11but they're so complex, if broken, they can never be recreated.
0:13:11 > 0:13:13I think we'll start with the largest one first
0:13:13 > 0:13:16seeing as it is going to be the most trickiest one.
0:13:17 > 0:13:21The wooden box is 12ft long and five feet high,
0:13:21 > 0:13:24the works inside were six years in the making
0:13:24 > 0:13:28so James knows his team simply can't make any mistakes whilst moving them.
0:13:31 > 0:13:32Keep going.
0:13:34 > 0:13:36Nice and slow.
0:13:36 > 0:13:39When it comes to artwork, nothing can be replaced.
0:13:39 > 0:13:44Possibly it can be restored but, you know, it's irreplaceable.
0:13:44 > 0:13:46'So, you know, we have to take a lot of care
0:13:46 > 0:13:48'in getting this job done right.'
0:13:49 > 0:13:51Nice and slowly.
0:13:51 > 0:13:54There we go.
0:13:54 > 0:13:55Cheers.
0:13:55 > 0:13:59Getting the boxes up and in is the job of crane operator John
0:13:59 > 0:14:01and his banksman, Ray.
0:14:01 > 0:14:06They'll work closely together via walkie-talkies to guide the works in.
0:14:06 > 0:14:09How much are these units that we're weightlifting then, do we know?
0:14:09 > 0:14:11Not in weight, in value.
0:14:13 > 0:14:15Is it?
0:14:15 > 0:14:17- Oh, right.- Well, so Ray says.
0:14:17 > 0:14:20That's going to have to come up a bit, I think.
0:14:20 > 0:14:24We're just slinging the load so it's nice and safe.
0:14:24 > 0:14:27And then we'll pick it up, make sure it's level
0:14:27 > 0:14:28and go from there.
0:14:28 > 0:14:30Could take ten minutes, could take half an hour.
0:14:30 > 0:14:32Hopefully, ten minutes.
0:14:35 > 0:14:38Don't let the slings drag. That's lovely.
0:14:38 > 0:14:40When the wire's straight, I'll take you back on your head, John.
0:14:42 > 0:14:43So far, so good.
0:14:43 > 0:14:47The piece now hoisted is an integral part of the exhibition.
0:14:47 > 0:14:48To get it in safely,
0:14:48 > 0:14:52John will lift while Ray guides it in from up on the roof.
0:14:52 > 0:14:54Yeah, this looks good. It's lovely, isn't it?
0:14:54 > 0:14:56The load's slung good, we're happy with it.
0:14:56 > 0:14:58It's nice and level.
0:14:58 > 0:15:01So...wait till we're on the roof and then he'll take it up
0:15:01 > 0:15:03and that's when the fun begins.
0:15:03 > 0:15:07Later, it's high suspense at The Photographers' Gallery.
0:15:08 > 0:15:12Oh, mate, my heart's going boom, boom, boom, boom.
0:15:18 > 0:15:20- CHANTING:- Save the 12 bar!
0:15:20 > 0:15:22At the east end of Oxford Street,
0:15:22 > 0:15:25a group of squatters have barricaded themselves in
0:15:25 > 0:15:27to the 12 Bar on Denmark Street
0:15:27 > 0:15:30to protest at the rapid redevelopment of the area.
0:15:30 > 0:15:33Direct action wins the day!
0:15:33 > 0:15:37They're waiting for a court hearing in five days' time
0:15:37 > 0:15:39to try and overturn an eviction order.
0:15:40 > 0:15:41But, unfortunately for them,
0:15:41 > 0:15:44the developers aren't prepared to wait.
0:15:44 > 0:15:47They say their court order still holds.
0:15:47 > 0:15:49They want the squatters out.
0:15:49 > 0:15:52And at 9am this morning, they got police assistance
0:15:52 > 0:15:54to make sure it happens.
0:16:02 > 0:16:05Excuse me, at the moment we have paperwork
0:16:05 > 0:16:08stating that we have to go court on the Friday.
0:16:08 > 0:16:11From what I can see...it seems to be...about to break in.
0:16:11 > 0:16:13LOUD BANGING
0:16:20 > 0:16:23The police are quickly through the front door
0:16:23 > 0:16:25and remove the group's home-made barricades.
0:16:27 > 0:16:29What the heck?
0:16:29 > 0:16:34We get woken up by people, you know, battering the door down.
0:16:34 > 0:16:36INDISTINCT SHOUTING
0:16:38 > 0:16:43But an interior door reinforced by the squatters with wooden bars
0:16:43 > 0:16:44takes more work.
0:16:46 > 0:16:48The police came round and took quite a while
0:16:48 > 0:16:50to smash in through the barricades.
0:16:50 > 0:16:53INDISTINCT SHOUTING
0:16:53 > 0:16:54Eventually they got in...
0:16:55 > 0:16:58..and pulled everyone out. I think one person was arrested.
0:16:58 > 0:17:01- Just stand still, everything will be explained.- I am standing still.
0:17:01 > 0:17:03Thank you very much, sir.
0:17:07 > 0:17:09The aftermath of the eviction
0:17:09 > 0:17:11leaves the bailiffs in control of the building
0:17:11 > 0:17:14with the squatters looking for a new home.
0:17:14 > 0:17:16It's a disappointing outcome for Phoenix.
0:17:16 > 0:17:18You've got to respect the massive history
0:17:18 > 0:17:20that has been in this street, you know?
0:17:20 > 0:17:23But at the moment, we move on to the, you know,
0:17:23 > 0:17:25helping more with the Save Soho campaign.
0:17:25 > 0:17:29Been going through this for 25 years but it just happens.
0:17:29 > 0:17:33The old eviction caravan moves on.
0:17:33 > 0:17:35Most of the squatters move off.
0:17:35 > 0:17:37Some, however, move into another squat
0:17:37 > 0:17:39just a few yards down the road.
0:17:39 > 0:17:42This, too, is the subject of an eviction order
0:17:42 > 0:17:43by the developers.
0:17:47 > 0:17:50A few days later, Richard Metcalfe and Laurence Kirschel
0:17:50 > 0:17:54from the developers have come to inspect the site.
0:17:54 > 0:17:58This has all been boarded up purely for the squatters.
0:17:59 > 0:18:03The second squat, just a few doors down, is still in place.
0:18:03 > 0:18:06The possession order has been served and the squatters
0:18:06 > 0:18:10have been given until 3.30 today to move out.
0:18:10 > 0:18:12So it's this building over here, 59 St Giles high street,
0:18:12 > 0:18:14which they're occupying.
0:18:14 > 0:18:16The legal action surrounding the eviction
0:18:16 > 0:18:19has already cost them £50,000.
0:18:19 > 0:18:23They believe the whole battle has been totally unnecessary.
0:18:23 > 0:18:25There should have been a dialogue between ourselves
0:18:25 > 0:18:27and the squatters beforehand.
0:18:27 > 0:18:30We then could have answered those questions.
0:18:30 > 0:18:32We are preserving the music industry
0:18:32 > 0:18:35and they're demonstrating to preserve the music in the street
0:18:35 > 0:18:37so it seems ridiculous on all fronts.
0:18:37 > 0:18:41But just as we're being shown around, from an upstairs window,
0:18:41 > 0:18:44someone from the new squat wants to talk.
0:18:48 > 0:18:50We're from the owners.
0:18:51 > 0:18:52I'm Richard.
0:18:54 > 0:18:56If you'd like to.
0:18:57 > 0:18:59By the front of the street.
0:19:00 > 0:19:05OK. The squatters have asked to meet.
0:19:05 > 0:19:07And we will have a conversation.
0:19:11 > 0:19:14Seconds later, two squatters emerge.
0:19:14 > 0:19:16- Hi, sir, how are you?- Hi.
0:19:16 > 0:19:20- How are you?- Very well.- Good.
0:19:20 > 0:19:23Thank you very much for...
0:19:23 > 0:19:25No, thank you. If you leave at 3.30, that's great.
0:19:25 > 0:19:28No problem. We don't want any trouble.
0:19:28 > 0:19:30- 3.30, guys, see you later. - Great, all right.
0:19:30 > 0:19:34On behalf of me, I am sorry to have cost you £50,000.
0:19:34 > 0:19:36The conversation should be around
0:19:36 > 0:19:38how can we make Denmark Street the best we can possibly make it?
0:19:38 > 0:19:41The thing is, it's all been resolved now,
0:19:41 > 0:19:44you guys can have your property back. We'll get off. OK?
0:19:44 > 0:19:46So it's all good from now on, all right?
0:19:46 > 0:19:49- Thank you, Richard. - Thanks a lot. Thanks for the chat.
0:19:49 > 0:19:51- Thank you very much.- God bless. Cheers.- Thank you.
0:19:51 > 0:19:54If you guys need us to look after your properties,
0:19:54 > 0:19:57we're more than welcome to help you.
0:19:57 > 0:19:59I'm sure it's all right.
0:19:59 > 0:20:01You just want us gone?
0:20:01 > 0:20:04Yeah, well, we would like to get on with the developments
0:20:04 > 0:20:07- so we can actually... - So we can save Denmark Street.
0:20:07 > 0:20:09But Richard and Laurence aren't entirely convinced
0:20:09 > 0:20:12the squatters will be as good as their word.
0:20:12 > 0:20:14I don't want to be but I'm sceptical.
0:20:14 > 0:20:18They promised to go out before so we'll see at 3.30 today
0:20:18 > 0:20:19if they do move out.
0:20:20 > 0:20:23Later, 3.30pm comes round.
0:20:23 > 0:20:26- SHOUTING AND SCREAMING - Right, guys. Run out of time now.
0:20:26 > 0:20:29- It's- BLEEP- wrong. I'm going in.
0:20:38 > 0:20:41On the Merrychef oven, do you know what the pass code is to unlock them?
0:20:41 > 0:20:45At Debenhams, bistro manager James is trying to get hold of a code
0:20:45 > 0:20:48to help out one of the country's best-known chefs.
0:20:49 > 0:20:53Michel Roux's cooking and needs the pass code to unlock the oven.
0:20:53 > 0:20:57At stake is Michel's impending live cooking demonstration.
0:20:59 > 0:21:02And after several nervous minutes of trying,
0:21:02 > 0:21:04he gets through to his tech team.
0:21:04 > 0:21:07All right, wonderful, thank you, bye.
0:21:07 > 0:21:10We have the password which is good. I'll just go and give it a go.
0:21:14 > 0:21:17But even with the code, the oven doesn't want to play ball.
0:21:17 > 0:21:20No, just leave it on that setting.
0:21:20 > 0:21:23- Is it possible on that setting? - No, no, no, it's OK.
0:21:23 > 0:21:25You can make anything work, I'm sure.
0:21:25 > 0:21:29Assistant chef Angus is going to have to modify his cooking times
0:21:29 > 0:21:32in order to make the all-important tarte tatin.
0:21:33 > 0:21:37Out front, meanwhile, Michel is busy whipping up a storm.
0:21:38 > 0:21:40So, any questions?
0:21:40 > 0:21:43Go on. You wanted to ask it, I know you did.
0:21:43 > 0:21:45Don't be shy.
0:21:45 > 0:21:47Yes, I am married.
0:21:47 > 0:21:50AUDIENCE LAUGHS
0:21:50 > 0:21:53Michel's demonstrating two dishes tonight.
0:21:53 > 0:21:57The first is a duck breast cooked on a hob live in front of the crowd.
0:21:57 > 0:21:58It smells fantastic.
0:21:58 > 0:22:00If only I could pop over and try a little bit,
0:22:00 > 0:22:01it would be fantastic.
0:22:01 > 0:22:04Buy the best you can get.
0:22:04 > 0:22:07The more butter puff pastry has in it, the better it is.
0:22:07 > 0:22:12And Michel's popularity has outstripped Debenhams' expectations.
0:22:12 > 0:22:15We've ended up making another 150 canapes
0:22:15 > 0:22:19because we had way more people than we anticipated come along.
0:22:19 > 0:22:24Backstage, Angus is finally able to work on the infamous tarte tatin.
0:22:24 > 0:22:27I've cooked in a few places but not in a department store before.
0:22:27 > 0:22:28So this is a first.
0:22:30 > 0:22:33Now, that's literally just come out of the oven.
0:22:33 > 0:22:34The moment of truth for James.
0:22:34 > 0:22:37How has the tarte tatin fared?
0:22:37 > 0:22:41- Oooh. - AUDIENCE LAUGHS
0:22:41 > 0:22:44- There we go. - APPLAUSE
0:22:44 > 0:22:46That's the vegetable tarte tatin.
0:22:48 > 0:22:51Despite the issues with the oven, the demonstration's a success
0:22:51 > 0:22:55and there's just a chance for a photo op for the fans.
0:22:55 > 0:22:58This is a great opportunity to actually come and meet a,
0:22:58 > 0:23:02you know, two Michelin-starred chef in real life.
0:23:02 > 0:23:05Loved the demonstration, it was really, really good.
0:23:05 > 0:23:09It tastes yummy and it also looks yummy.
0:23:09 > 0:23:12For Michel, more used to the kitchens of his restaurant,
0:23:12 > 0:23:14it's been a new experience.
0:23:14 > 0:23:17Got a lovely crowd, people have been very responsive.
0:23:17 > 0:23:19Little bit difficult with only one little hotplate
0:23:19 > 0:23:21and I'm actually cooking in the restaurant
0:23:21 > 0:23:24and not in the kitchen but it's worked out well.
0:23:24 > 0:23:28And James can breathe a sigh of relief at a job well done.
0:23:28 > 0:23:31Brilliant turnout. Couple of hiccups.
0:23:31 > 0:23:33Oven didn't work exactly how we expected it to.
0:23:33 > 0:23:36But great night, really good turnout.
0:23:36 > 0:23:38And with that Michel can head back to Le Gavroche
0:23:38 > 0:23:41and the familiarity of his own ovens.
0:23:51 > 0:23:54The network that keeps the capital city moving
0:23:54 > 0:23:56is the London Underground.
0:23:56 > 0:24:00But the pressure on this 150-year-old system is enormous.
0:24:02 > 0:24:05And Oxford Circus Station in the middle of Oxford Street
0:24:05 > 0:24:07is the busiest on the network.
0:24:07 > 0:24:10Guys, can you just hang back there for me?
0:24:10 > 0:24:12It's one of a handful of stations that are now so busy,
0:24:12 > 0:24:16London Underground have brought in a special team of operatives
0:24:16 > 0:24:20to help them cope - the Special Requirements Team.
0:24:20 > 0:24:24Today, Matthew is one of that team.
0:24:24 > 0:24:26We're in the bullring at the minute.
0:24:26 > 0:24:29As you can see, it is absolutely rammo up here.
0:24:29 > 0:24:33He specialises in being parachuted into busy stations
0:24:33 > 0:24:35to help customers and deal with problems.
0:24:37 > 0:24:40And something always happens at Oxford Circus.
0:24:41 > 0:24:43From people who are just lost.
0:24:43 > 0:24:45People who have are feeling sick, people who have been attacked,
0:24:45 > 0:24:48double-gaters, anything like that. All-sorts.
0:24:48 > 0:24:51This is the main place for it to happen, up in the bullring.
0:24:51 > 0:24:53So right now we're going to take a walk down
0:24:53 > 0:24:54to the Central line platforms.
0:24:54 > 0:24:57Today, I'll be covering platform number two on the eastbound.
0:24:57 > 0:25:00We're doing this for about two hours just during the peak.
0:25:03 > 0:25:06Keep moving down to the right, please! Move down to the right!
0:25:06 > 0:25:09My job today is to make sure that the crowd in
0:25:09 > 0:25:11doesn't get too much and too overloaded
0:25:11 > 0:25:13and keep all the passengers running through
0:25:13 > 0:25:16and make sure they get to their destination as safely as possible.
0:25:16 > 0:25:18Straight down that way, guys.
0:25:18 > 0:25:19This is classic Oxford Circus for you.
0:25:19 > 0:25:21People coming back from work, going to work,
0:25:21 > 0:25:23people coming shopping...
0:25:23 > 0:25:25As a member of this elite team,
0:25:25 > 0:25:29Matthew lives for the challenges a shift can throw up.
0:25:29 > 0:25:30I probably shouldn't say it,
0:25:30 > 0:25:33but when things do go wrong, I do like it, I do get involved so...
0:25:33 > 0:25:35It makes my time go a lot quicker
0:25:35 > 0:25:39and I get...I just try and deliver that first-class service, really.
0:25:39 > 0:25:42But at the moment, the network appears to be behaving itself.
0:25:42 > 0:25:45'The train's now ready to depart.'
0:25:45 > 0:25:48It's OK, it's not too busy at the minute. It gets a lot worse.
0:25:49 > 0:25:52As peak time draws on, things are starting to happen.
0:25:53 > 0:25:56'..please meet their friend in the main ticket area.'
0:25:56 > 0:25:58We've got someone lost, someone's lost their friend.
0:25:58 > 0:26:02It happens a lot at this station. People get separated, it seems.
0:26:02 > 0:26:05- WALKIE-TALKIE:- 'Are you still waiting in the main ticket hall, over?'
0:26:05 > 0:26:09Two minutes later, a husband's lost his wife and kid.
0:26:09 > 0:26:12But the control room is dealing with the lost people
0:26:12 > 0:26:16and Matthew's hopes for an exciting incident are dashed.
0:26:16 > 0:26:19However, rush hour continues
0:26:19 > 0:26:21and there's still a chance of some action.
0:26:21 > 0:26:23The idea was to have a train every one minute,
0:26:23 > 0:26:26a train every two minutes, that's what we're definitely aiming for.
0:26:26 > 0:26:29As soon as you get anything more than a four minute delay,
0:26:29 > 0:26:31it is absolute chaos on this platform.
0:26:31 > 0:26:34All-sorts, all-sorts can go wrong.
0:26:34 > 0:26:37- Straight down there. And you're up on platform five, mate.- Thank you.
0:26:37 > 0:26:40As peak time wears on, the Tube and its passengers
0:26:40 > 0:26:42continue to operate impeccably.
0:26:42 > 0:26:46So, coming to the end of the peak.
0:26:46 > 0:26:50Two minutes to seven. So nothing major, no incidences,
0:26:50 > 0:26:52good service on all lines.
0:26:52 > 0:26:55It looks almost as if Matthew might have an incident-free shift
0:26:55 > 0:26:57when out of nowhere...
0:26:57 > 0:27:00Is there somewhere I can go? I feel sick.
0:27:00 > 0:27:03Of course, darling, come with me. Come with me, darling. You...?
0:27:06 > 0:27:09SRC3 to base, are you receiving?
0:27:09 > 0:27:11I've just got a lady being sick...
0:27:11 > 0:27:14In the hustle and bustle of peak time on the Tube,
0:27:14 > 0:27:17a diabetic passenger has fallen ill.
0:27:17 > 0:27:20It's Matthew's job to make sure she's OK.
0:27:20 > 0:27:22I don't think an ambulance will be required.
0:27:22 > 0:27:25- I'll double check in a second.- OK, thanks, Matt.
0:27:26 > 0:27:30How are you feeling now, darling? Are you OK?
0:27:30 > 0:27:32Are you just feeling sick? Yeah?
0:27:32 > 0:27:34- Do you want an ambulance, darling? - No.
0:27:34 > 0:27:36You sure, yeah?
0:27:36 > 0:27:39People being taken ill on the Tube is not unusual
0:27:39 > 0:27:41but each incident must be dealt with professionally
0:27:41 > 0:27:44with the health of the passenger paramount.
0:27:45 > 0:27:49Luckily, London Underground have one of their top men on the job.
0:27:49 > 0:27:53Matthew takes the passenger into the station office to get her some water.
0:27:53 > 0:27:56Do you want to go outside for fresh air? Yeah?
0:27:59 > 0:28:00Just sit here, get some fresh air.
0:28:00 > 0:28:03Cos I'm diabetic and I also got blood pressure.
0:28:03 > 0:28:06I think it's my diet. I don't think it's my diabetic.
0:28:06 > 0:28:10And I ate some McDonald's which I know I shouldn't have ate it.
0:28:10 > 0:28:13- And I think it doesn't agree with my medication.- It's come back up.
0:28:13 > 0:28:16- It's not done that before. - That's all right.
0:28:16 > 0:28:19Don't worry about a thing, at all. Honestly, take your time.
0:28:19 > 0:28:21- I'm really sorry.- No worries, darling. Honestly, at all.
0:28:21 > 0:28:24A glass of water and some consoling talk from Matthew
0:28:24 > 0:28:26seem to have done the trick for the woman.
0:28:26 > 0:28:28Or have they?
0:28:32 > 0:28:34Fortunately it's a false alarm
0:28:34 > 0:28:37and after a few more minutes, the woman says she feels well enough
0:28:37 > 0:28:39to consider heading home.
0:28:39 > 0:28:41I think I'll be fine. Thank you so much.
0:28:41 > 0:28:43- No worries, darling. - Thank you.- No worries.
0:28:43 > 0:28:45As soon as I get through the barrier I realised
0:28:45 > 0:28:48that I wasn't going to be sick and the last thing I want
0:28:48 > 0:28:51was to hold up the train but I feel a lot better now.
0:28:51 > 0:28:54- I feel a lot better. - I'll tap you through now, darling.
0:28:54 > 0:28:56There's nothing more for Matthew to do
0:28:56 > 0:28:58than make sure the woman makes it to the train safely.
0:28:58 > 0:29:00- Here you go.- Thanks very much, Matthew.- No worries.
0:29:00 > 0:29:02- Have a save journey home. - I will.- See you soon.
0:29:02 > 0:29:05Just the leftovers to deal with.
0:29:05 > 0:29:07Yeah, can I get a clean up in the bullring, please?
0:29:07 > 0:29:08Just next to the phones.
0:29:08 > 0:29:11No-one wants to see sick, smell sick or anything like that.
0:29:11 > 0:29:13I mean, sometimes it even causes people
0:29:13 > 0:29:14to actually throw up themselves.
0:29:14 > 0:29:16And the last thing we want is five, six people being sick
0:29:16 > 0:29:18at the end of the day.
0:29:19 > 0:29:20Not one of my jobs to clean the sick
0:29:20 > 0:29:24but it is my priority to look after someone who's feeling sick.
0:29:24 > 0:29:28And with that, Matthew's day and his search for adventure
0:29:28 > 0:29:30finally do come to an end.
0:29:30 > 0:29:31I think the customers were happy.
0:29:31 > 0:29:33She gave me a cheeky little hug at the end so...
0:29:33 > 0:29:35Another day done.
0:29:35 > 0:29:38But who knows what tomorrow will bring?
0:29:46 > 0:29:50At The Photographers' Gallery, crane operator John
0:29:50 > 0:29:52and his banksman, Ray are getting ready
0:29:52 > 0:29:54to winch three irreplaceable artworks
0:29:54 > 0:29:57into the building through a hatch on the roof.
0:29:57 > 0:29:59Ray is up at the top to guide them in
0:29:59 > 0:30:01and the two will communicate by walkie-talkie.
0:30:01 > 0:30:04- WALKIE-TALKIE:- 'Whenever you're ready, brother.'- All right, mate.
0:30:04 > 0:30:06Coming up.
0:30:08 > 0:30:13Further up, gallery manager Jason is hoping for a straightforward lift.
0:30:13 > 0:30:16No-one has ever tried hoisting artworks in before.
0:30:16 > 0:30:18Here it comes.
0:30:19 > 0:30:22Dropping it would be unthinkable.
0:30:22 > 0:30:25- There's no rush.- Take it nice and slow.- Nice and easy.
0:30:27 > 0:30:28The issue for John
0:30:28 > 0:30:31is once the crate's over the roof, he can't see it.
0:30:33 > 0:30:36- WALKIE-TALKIE:- 'Nice and easy.' That's lovely, Johnny boy.
0:30:36 > 0:30:37Keep coming round.
0:30:37 > 0:30:39'He's communicating to a blind man
0:30:39 > 0:30:41'cos that's basically what I am at the moment.'
0:30:41 > 0:30:46So I'm relying on him to give me clear instructions for me to follow.
0:30:49 > 0:30:50Strap in a minute.
0:30:50 > 0:30:53Yeah, baby. Yeah, that's beautiful.
0:30:53 > 0:30:56Hold your jib and just slew to your right.
0:30:56 > 0:30:59Couple more foot on the hoist there, Johnny boy. That's lovely.
0:30:59 > 0:31:03Lovely there, brother, you can start your slew now.
0:31:03 > 0:31:07There's a tiny little bit of wind but no drama up here. It's all good.
0:31:07 > 0:31:10With expert guidance by a radio from banksman Ray...
0:31:10 > 0:31:12- Beautiful. - ..crane operator John
0:31:12 > 0:31:15is edging the irreplaceable art into the building.
0:31:15 > 0:31:20But an impact on the wooden packing could wreck the fragile glass inside.
0:31:21 > 0:31:23Lovely brother, lovely motion, keep going.
0:31:23 > 0:31:25You're just entering the hole now.
0:31:25 > 0:31:29Inside the gallery, the team are hoping the wind doesn't pick up
0:31:29 > 0:31:31as they wait to land the work.
0:31:31 > 0:31:34Lovely, Johnny boy. They nearly got their hands on it.
0:31:35 > 0:31:38They got hands on it now.
0:31:38 > 0:31:40Then they're going to start pulling this load away from you
0:31:40 > 0:31:42just so they can lay it flat.
0:31:44 > 0:31:45- You all right?- Yeah, yeah, yeah.
0:31:45 > 0:31:49- WALKIE-TALKIE:- 'Excellent, ten out of ten.'
0:31:49 > 0:31:53The first artwork can now be taken into the gallery space.
0:31:53 > 0:31:56All right, that's lovely, that's fine.
0:31:56 > 0:32:00One down. You know, don't count your chickens yet but...
0:32:00 > 0:32:04you'll see us all punching the air when the last one's in.
0:32:04 > 0:32:08Down on the street, the team are getting into their stride.
0:32:08 > 0:32:12And the next light box is ready to be hoisted through the roof.
0:32:12 > 0:32:14If it goes as easy as the last one, I'll be happy.
0:32:14 > 0:32:15It's all going according to plan.
0:32:18 > 0:32:19And soon enough,
0:32:19 > 0:32:24the second fragile South African skyscraper artwork is up in the air.
0:32:24 > 0:32:26- WALKIE-TALKIE:- 'I've got hold of that string.'
0:32:26 > 0:32:28Beautiful, 15ft to go.
0:32:30 > 0:32:32Entering the hole in about five seconds.
0:32:32 > 0:32:34Lovely job, lovely job.
0:32:35 > 0:32:39Two down, one very expensive work of art to go.
0:32:40 > 0:32:43But with the team working swiftly,
0:32:43 > 0:32:45the third and final piece of artwork is up.
0:32:46 > 0:32:49And now in.
0:32:49 > 0:32:51And the team can start to relax.
0:32:51 > 0:32:53- Yeah, I'm up.- OK.
0:32:53 > 0:32:57I'm really pleased. So that's all of the artworks in.
0:32:57 > 0:32:59So...very good. Good job.
0:33:01 > 0:33:04- Couldn't have gone any smoother. - Perfect.- Congratulations.- Thank you.
0:33:04 > 0:33:09For crane and driver, it's a case of job done and onto the next one.
0:33:09 > 0:33:13That was smooth and sweet and, no, that was nice.
0:33:13 > 0:33:15All cushty.
0:33:15 > 0:33:19This portion of the street can be reopened to the public.
0:33:19 > 0:33:23The lunchtime rush up here, as you can see, is starting to come now.
0:33:23 > 0:33:26And, you know, Oxford Street is busy as you like.
0:33:26 > 0:33:28It might as well just be Christmas Day
0:33:28 > 0:33:29in about the next hour.
0:33:30 > 0:33:32Finally, Jason can install the work
0:33:32 > 0:33:37and the exhibition gets its three giant light boxes.
0:33:37 > 0:33:40And six weeks later at a gala reception,
0:33:40 > 0:33:41the artists themselves,
0:33:41 > 0:33:44Mikhael Subotzky and Patrick Waterhouse,
0:33:44 > 0:33:47are about to find out if all the hard work's been worth it.
0:33:49 > 0:33:51The Photographer's Gallery is about to announce the winner
0:33:51 > 0:33:54of the £30,000 Deutsche Borse prize.
0:33:56 > 0:33:59Mikhael Subotzky and Patrick Waterhouse.
0:33:59 > 0:34:01APPLAUSE
0:34:03 > 0:34:05The Photographer's Gallery did an amazing job.
0:34:05 > 0:34:10They just, you know, they curated the show so well.
0:34:10 > 0:34:13There's so many people involved in the whole process
0:34:13 > 0:34:14which are often invisible.
0:34:15 > 0:34:18And they're actually really what makes it happen.
0:34:28 > 0:34:31To stay at the top of the retail tree,
0:34:31 > 0:34:32Oxford Street has to keep itself
0:34:32 > 0:34:36as attractive a place to shop as possible,
0:34:36 > 0:34:40which means taking on the tidal wave of rubbish that comes its way.
0:34:40 > 0:34:45But there's one sort of mess that's harder to shift than any other -
0:34:45 > 0:34:46chewing gum.
0:34:48 > 0:34:49Luckily, the street's clean team
0:34:49 > 0:34:52have assembled their own crack squad of experts
0:34:52 > 0:34:54focused on ridding the street of this menace.
0:34:55 > 0:34:57Meet the gum busters.
0:34:58 > 0:35:03It's 2am and the start of the shift for team leader Simon.
0:35:04 > 0:35:06Tonight, we're going to Oxford Street,
0:35:06 > 0:35:07we're going to be gum busting.
0:35:07 > 0:35:13Remove the chewing gum with purely hot water.
0:35:13 > 0:35:16The cost of cleaning up Britain's streets from chewing gum
0:35:16 > 0:35:21is estimated to be as much as 150 million every year.
0:35:21 > 0:35:24Chewing gum takes up to five years to degrade.
0:35:25 > 0:35:29We do small sections every night and we just start at one point
0:35:29 > 0:35:32and we just make our way from one end of the street to the other
0:35:32 > 0:35:34which takes weeks and weeks and weeks.
0:35:37 > 0:35:39The gum busters swing into action.
0:35:41 > 0:35:43Do you want to get the gun out?
0:35:43 > 0:35:45And they're equipped for business.
0:35:46 > 0:35:49This is the jet washing unit.
0:35:49 > 0:35:51MOTOR STARTS
0:35:53 > 0:35:55It is quite noisy.
0:35:56 > 0:36:00Different authorities use different methods to clear the gum.
0:36:00 > 0:36:02Some freeze it before scraping.
0:36:02 > 0:36:06Others like the Oxford Street team warm it with hot water
0:36:06 > 0:36:09before blasting it with high-pressure water jets
0:36:09 > 0:36:12specially designed to move even the toughest remnants.
0:36:13 > 0:36:16Tonight, the team will be concentrating
0:36:16 > 0:36:19on a 50-metre section of the street.
0:36:19 > 0:36:21This is what the chewing gum looks like.
0:36:21 > 0:36:23We clean it on average approximately every three months.
0:36:26 > 0:36:27The water pressure is high enough
0:36:27 > 0:36:30to shift even the most ground in of gums.
0:36:33 > 0:36:37The thing is with it, as quick as we remove this, it's back again.
0:36:37 > 0:36:40It's a never-ending thing.
0:36:40 > 0:36:47We must remove around 320,000 pieces of chewing gum a month.
0:36:48 > 0:36:50For Simon and the team,
0:36:50 > 0:36:53busting gum is about more than just clearing the pavement.
0:36:53 > 0:36:55It's essential to keep Oxford Street
0:36:55 > 0:36:57the best-looking shopping street in the world.
0:36:58 > 0:37:01I think people compare their cities to other cities.
0:37:01 > 0:37:03It's the first impression that people get
0:37:03 > 0:37:06and they should be presented with a clean street.
0:37:06 > 0:37:09It's always dirty here. There's always chewing gum on the floor.
0:37:09 > 0:37:11If you compare that to Germany,
0:37:11 > 0:37:14there's way more chewing gum here than in our country.
0:37:16 > 0:37:19It's a perception the gum busters are determined to change,
0:37:19 > 0:37:23which is where their specialist jet washers come in.
0:37:23 > 0:37:26But for all their effectiveness, they're thirsty beasts.
0:37:27 > 0:37:30Each refill is about 1,000 litres
0:37:30 > 0:37:34which means possibly 6,000 litres a night.
0:37:35 > 0:37:36All right.
0:37:40 > 0:37:42With the hydrant doing its job,
0:37:42 > 0:37:45the team are ready to start busting again.
0:37:46 > 0:37:52We've now filled up and we're going back to where we finished off.
0:37:53 > 0:37:58Each piece of chewing gum costs an average of 3p to buy
0:37:58 > 0:37:59but £1.50 to remove.
0:38:01 > 0:38:03There's a bit of technique to it.
0:38:03 > 0:38:05If you don't use the right technique,
0:38:05 > 0:38:09the chances are you'll end up having a really bad back.
0:38:09 > 0:38:13Simon's convinced the hard work is paying off.
0:38:13 > 0:38:16I've been gum busting now for the last 12 years.
0:38:18 > 0:38:21This is the cleanest I've ever seen these streets.
0:38:21 > 0:38:24Well, this is the section we've just cleaned tonight.
0:38:24 > 0:38:29I think most people could agree that it looks 100% cleaner
0:38:29 > 0:38:32than this section here which we haven't cleaned.
0:38:32 > 0:38:35There's always a sense of pride in the work we do.
0:38:35 > 0:38:38And with that, at the end of an eight hour shift
0:38:38 > 0:38:41with several thousands more pieces of gum removed,
0:38:41 > 0:38:44the team can head home for a proper night's sleep.
0:38:44 > 0:38:47All done. Back again tomorrow.
0:38:58 > 0:39:01In the shadow of a major new Oxford Street development,
0:39:01 > 0:39:04a group of squatters are still holed up in a derelict property.
0:39:04 > 0:39:06Can I come and talk to you, sir?
0:39:06 > 0:39:10They've told the developers they'll be gone by 3.30pm
0:39:10 > 0:39:12as per the terms of a court order.
0:39:12 > 0:39:143.30, guys. See you later.
0:39:14 > 0:39:16And at just after 3pm,
0:39:16 > 0:39:20the developers' team of bailiffs are on site to oversee the handover.
0:39:21 > 0:39:24Knock on the door, make sure that they vacate the site.
0:39:24 > 0:39:27They vacate the site, we gain entry,
0:39:27 > 0:39:29start boarding up and securing the property.
0:39:38 > 0:39:41All right, guys, have you got everything out?
0:39:43 > 0:39:45So what are you looking to do?
0:39:49 > 0:39:51They're not going to leave.
0:39:52 > 0:39:54Same occupiers as 12 Bar.
0:39:57 > 0:39:58Are you going to be leaving?
0:40:00 > 0:40:01No, they're not.
0:40:01 > 0:40:02So, as of now they should have
0:40:02 > 0:40:04handed back possession back over to us.
0:40:04 > 0:40:07So it's now an arrestable offence for them remaining in occupation.
0:40:09 > 0:40:12One of the squatters the developers met previously is back
0:40:12 > 0:40:14and he does intend to stick to his word.
0:40:16 > 0:40:18Will you open the door for us, please?
0:40:19 > 0:40:22- Come on, guys.- Is Thomas there? - Can you open the door, please?
0:40:22 > 0:40:24I still need to get stuff from my room, please.
0:40:24 > 0:40:27Trouble is if you open the door, that's it.
0:40:27 > 0:40:31Well, the hand over day was agreed at 3.30 this afternoon, was it not?
0:40:33 > 0:40:37His entry is the chink in the armour the bailiffs were hoping for.
0:40:38 > 0:40:41I'm now currently inside the property.
0:40:41 > 0:40:42Thank you.
0:40:42 > 0:40:44All what we want is we take... Thank you.
0:40:44 > 0:40:46While some of the squatters are happy to leave
0:40:46 > 0:40:48and take their stuff out with them,
0:40:48 > 0:40:50there's another group on the first floor
0:40:50 > 0:40:52who have barricaded themselves in
0:40:52 > 0:40:54and are prepared to put up a fight.
0:40:54 > 0:40:57Save the street of Soho.
0:40:58 > 0:41:00Black and orange would've been a good idea.
0:41:04 > 0:41:07We've limited their movements only to the first floor
0:41:07 > 0:41:09and ground floor as it stands.
0:41:09 > 0:41:12Don't let the music die! Don't let the music die!
0:41:12 > 0:41:16Don't let the music die! Don't let the music die!
0:41:16 > 0:41:17Meant to be done amicably
0:41:17 > 0:41:19and they were meant to be leaving peacefully
0:41:19 > 0:41:21but unfortunately we've just had a few...
0:41:21 > 0:41:23and they're digging their heels in.
0:41:23 > 0:41:26Don't let the music die! Don't let the music die!
0:41:26 > 0:41:28The bailiffs have had enough.
0:41:28 > 0:41:30With the squatters refusing to leave quietly,
0:41:30 > 0:41:34they take the decision to force their way onto the first floor.
0:41:34 > 0:41:37- OK, let's go.- We can do it anyway so...- Yeah.
0:41:38 > 0:41:41TRILLING AND SHOUTING
0:41:41 > 0:41:43All right, guys, run out of time. Out.
0:41:43 > 0:41:46It's now an arrestable offence for you to remain here.
0:41:46 > 0:41:49The bailiffs feel they have no other option
0:41:49 > 0:41:52but to physically remove the squatters themselves.
0:41:53 > 0:41:55SQUATTER SHOUTS
0:41:55 > 0:41:56Four policemen can carry you very gently
0:41:56 > 0:41:59but these guys, no, they almost got a hernia.
0:41:59 > 0:42:00Careful, careful.
0:42:00 > 0:42:04One of the removed squatters decides he wants back in.
0:42:05 > 0:42:08But the climb's a bit too ambitious even for him.
0:42:08 > 0:42:10Come down, come down.
0:42:10 > 0:42:12Another squatter is clearly concerned
0:42:12 > 0:42:15at what he believes are strong-arm tactics by the bailiffs
0:42:15 > 0:42:17on the first floor.
0:42:17 > 0:42:19Who do they think they are?
0:42:19 > 0:42:21- It's- BLEEP- wrong. I'm going in, bro.
0:42:22 > 0:42:24Excuse me, who are you?
0:42:24 > 0:42:28With things getting heated, finally, the police arrive on the scene.
0:42:28 > 0:42:31SIRENS WAIL
0:42:33 > 0:42:37Move on the pavement cos we need to clear the road, all right?
0:42:37 > 0:42:41As far as the bailiffs and developers are concerned, it's job done.
0:42:41 > 0:42:44They now have both buildings back under their own control
0:42:44 > 0:42:46and can proceed with their plans.
0:42:46 > 0:42:48We're not here to cause a breach of the peace,
0:42:48 > 0:42:50we're just here to get back the property.
0:42:50 > 0:42:52In fact, you can see the resistance we've had
0:42:52 > 0:42:54from the squatters and occupiers
0:42:54 > 0:42:57and unfortunately, the side of what they can get like.
0:42:57 > 0:42:59We'll have the full possession hearing soon
0:42:59 > 0:43:01and then that will seal everything off.
0:43:01 > 0:43:04For the squatters, it's another battle lost.
0:43:04 > 0:43:05What happens to Tin Pan Alley
0:43:05 > 0:43:09when the Oxford Street piazza is complete is anyone's guess.