0:00:02 > 0:00:04It's the most famous shopping street in the world in the heart
0:00:04 > 0:00:10of Britain's capital city, 1.5 miles long with 30 million visitors
0:00:10 > 0:00:16each year, with some of the world's most famous shops, biggest stars...
0:00:16 > 0:00:21- Kate Moss!- ..and busiest stations. - Sorry, guys. Stand back for me.
0:00:21 > 0:00:25What does it take to keep it running 24 hours a day...
0:00:25 > 0:00:27Busiest street in the world so it needs constant attention.
0:00:27 > 0:00:30- ..seven days a week?- Clear off!
0:00:30 > 0:00:33You're going to be arrested on suspicion of attempted theft.
0:00:33 > 0:00:38- Are you ready, London? - A street that never sleeps...
0:00:38 > 0:00:40This sort of thing wouldn't happen anywhere else.
0:00:42 > 0:00:43..Oxford Street.
0:00:46 > 0:00:51- Coming up: Rogue rickshaw drivers on Oxford Street.- Police. Move on.
0:00:51 > 0:00:54The police set out to crush the problem.
0:00:54 > 0:00:56Happy days! Woohoo!
0:00:58 > 0:01:00Builders teeter on the edge...
0:01:00 > 0:01:03Yeah, it's a very long way down, so it is.
0:01:03 > 0:01:05Whoa, whoa, whoa!
0:01:05 > 0:01:09..and there's a problem for an Oxford Street Tube driver.
0:01:09 > 0:01:12I believe someone found themselves under a train.
0:01:17 > 0:01:21Constable Andy Pescott is the ward officer for the ORB police team,
0:01:21 > 0:01:23dedicated to Oxford Street.
0:01:24 > 0:01:27It's his job to listen to the concerns of local residents
0:01:27 > 0:01:28and businesses.
0:01:28 > 0:01:31One of the most frequent complaints is the behaviour of some
0:01:31 > 0:01:36- of the street's rickshaw drivers. - Oi, what's that light? Red!
0:01:36 > 0:01:40You're crossing a road and you've got children on board.
0:01:40 > 0:01:44While some pedicab riders adhere to the rules, residents and businesses
0:01:44 > 0:01:49complain that many others frequently break them, clogging up the roads...
0:01:50 > 0:01:54- Whose is this one?- ..parking where they're not meant to...
0:01:54 > 0:01:57You both know that you cannot park outside Selfridges.
0:01:57 > 0:01:58..playing music too loud...
0:01:58 > 0:02:00MUSIC BLARES
0:02:00 > 0:02:02..and charging too much.
0:02:02 > 0:02:06- £5 per minute per person? - Yeah.- It's extortion.
0:02:06 > 0:02:07For the last two years,
0:02:07 > 0:02:12Andy's waged a one-man war against those operating on his patch.
0:02:12 > 0:02:13Clear off!
0:02:13 > 0:02:17He's tried various schemes to make them obey the rules,
0:02:17 > 0:02:19including signing them up to a code of practice...
0:02:19 > 0:02:21You will not stop on Oxford Street.
0:02:21 > 0:02:25- You will ride until your legs drop off.- ..issuing dispersal orders...
0:02:25 > 0:02:28You will not return for 48 hours.
0:02:28 > 0:02:31If you return within that time, you will be arrested.
0:02:31 > 0:02:35- ..and just plain telling them off. - And get on your way. Keep going!
0:02:35 > 0:02:38But the problem just keeps getting worse and worse,
0:02:38 > 0:02:42so much so that things have now come to a head for Andy.
0:02:42 > 0:02:46Tried working in partnership with them. They're not interested.
0:02:46 > 0:02:48It's all about money and greed.
0:02:48 > 0:02:51They are unlicensed, they're unregulated
0:02:51 > 0:02:52and they're uncontrolled.
0:02:52 > 0:02:55These guys think they can rule the streets. They can't.
0:02:55 > 0:02:57I can because I'm the law.
0:02:58 > 0:03:02He's now got a new weapon with which to bring the riders to heel -
0:03:02 > 0:03:07a criminal behaviour order, the modern equivalent of an ASBO.
0:03:07 > 0:03:10The authorities can apply for one if they've evidence
0:03:10 > 0:03:14all their other efforts at containing the problem have been ignored.
0:03:14 > 0:03:17And today, Andy's doing just that.
0:03:17 > 0:03:20He's taking one of his biggest problem drivers to court,
0:03:20 > 0:03:24where he could face a hefty fine and even more serious sanctions.
0:03:24 > 0:03:27Hopefully, I can get him banned from Westminster from riding
0:03:27 > 0:03:30anything other than a two-wheeled bicycle.
0:03:30 > 0:03:33Andy heads to court and he's already in a bad mood.
0:03:33 > 0:03:36He's had to cancel a family holiday to attend
0:03:36 > 0:03:39and there's a Tube strike on so he's having to walk.
0:03:42 > 0:03:45A pedicab rider has never been prosecuted in this way before
0:03:45 > 0:03:49and Andy isn't completely sure what the judge will decide.
0:03:49 > 0:03:51Well, everything's riding on this case today
0:03:51 > 0:03:52because it's going to set precedents.
0:03:52 > 0:03:54If I don't get a good result,
0:03:54 > 0:03:57it's going to send a message to them that they can flout the law.
0:03:57 > 0:04:00Nevertheless, he's confident of securing a conviction.
0:04:00 > 0:04:06I am the sheriff so there's only one outcome, isn't there? Happy days!
0:04:06 > 0:04:10The rider Andy's pursuing today is one of his serial problems.
0:04:10 > 0:04:14Called Davis Kaminskis, he's due in court at midday.
0:04:14 > 0:04:15Andy heads in to wait for him.
0:04:22 > 0:04:26But three hours later, there's still no sign of him.
0:04:28 > 0:04:30Most of the rickshaw riders know each other
0:04:30 > 0:04:34so Andy rings round some of them to try and locate Davis Kaminskis.
0:04:35 > 0:04:39So it's confirmed that Davis Kaminskis has left the country?
0:04:40 > 0:04:44All right. I appreciate that. Thank you very much, my friend. All right.
0:04:44 > 0:04:47I'll see you on the streets. All right. Cheers, mate.
0:04:47 > 0:04:52It's not good news. Andy put his best suit on for nothing.
0:04:52 > 0:04:54I've been stood at court all day like a complete muppet.
0:04:54 > 0:04:58I've cancelled my leave with my family to be here today at court.
0:04:58 > 0:05:00There'll be a warrant out for his arrest,
0:05:00 > 0:05:03and if he returns to the country, then he'll be arrested.
0:05:03 > 0:05:08I'm just very angry that my day's been wasted. Very angry.
0:05:10 > 0:05:13And the bad news for the pedicab riders of Oxford Street is
0:05:13 > 0:05:16that Andy's got to walk down it to get back to the station.
0:05:18 > 0:05:20Police. Move on.
0:05:20 > 0:05:24It's just relentless, isn't it? If it's not one thing, it's another.
0:05:25 > 0:05:28And then, across the street, Andy spots something that really
0:05:28 > 0:05:30makes his blood boil...
0:05:31 > 0:05:32HE SIGHS
0:05:32 > 0:05:37..an unattended pedicab parked up in the road, blocking the junction.
0:05:37 > 0:05:38The guy's taking the mickey, isn't he?
0:05:38 > 0:05:43Moments later, the rider appears, thinking he's got himself a fare.
0:05:43 > 0:05:47- Good. Ready?- Yeah, I'm ready, my friend.- Oh, sorry, mate.
0:05:47 > 0:05:49- Yeah, police. You're taking the mickey, aren't you?- Huh?
0:05:49 > 0:05:52- You're taking the mickey. - No, no, sorry...
0:05:52 > 0:05:54Yeah, the answer is, "Yes, officer, I am taking the mickey."
0:05:54 > 0:05:57Why have you abandoned it, firstly?
0:05:57 > 0:06:00Secondly, you actually parked at the junction on the lights.
0:06:00 > 0:06:02It's just, er... Got a coffee...
0:06:02 > 0:06:04If you want to stop and have coffee, me old mate,
0:06:04 > 0:06:07- do it on somebody else's footprint, OK?- Yeah.
0:06:07 > 0:06:10You were about 20 seconds away from me getting this impounded
0:06:10 > 0:06:14for left unattended so get on your horse, get out of Dodge.
0:06:14 > 0:06:17Thoroughly chastened, the rider tries to make a quick getaway.
0:06:17 > 0:06:21- A little too quick for Andy. - Move off with the lights, please.
0:06:21 > 0:06:23With the lights.
0:06:23 > 0:06:25Green! Go! Hasta la vista!
0:06:27 > 0:06:28As he continues his patrol,
0:06:28 > 0:06:33Andy spots another of his worst offending rickshaw riders, Rudolph.
0:06:33 > 0:06:39- Hello, Rudolph.- Hi.- He's someone that knows Davis Kaminskis well.
0:06:39 > 0:06:42- Davis, he should have been in court today.- Yeah?
0:06:42 > 0:06:46- There's now going to be an arrest warrant out for him.- I don't know.
0:06:46 > 0:06:50I'm just very angry that my day's been spent in court and his wasn't.
0:06:51 > 0:06:55- Hello, mate.- And five minutes later, he comes across Mavis.
0:06:55 > 0:06:59He's another major flouter of the rules governing rickshaws
0:06:59 > 0:07:01and a fellow friend of Davis Kaminskis'.
0:07:04 > 0:07:06So he went back to Latvia to get it done?
0:07:14 > 0:07:17It's one of the better excuses Andy's heard.
0:07:17 > 0:07:19What he should have done, though, is
0:07:19 > 0:07:22because he was summoned to court, he should have let somebody know.
0:07:22 > 0:07:24And it may well be that he's arrested at the port
0:07:24 > 0:07:28- when he comes back in.- OK. We have a receipt for the hospital.
0:07:28 > 0:07:33- Make sure he has the emergency stuff on him.- Yeah, yeah, yeah, yeah.
0:07:33 > 0:07:35If he can prove a genuine medical emergency,
0:07:35 > 0:07:38he won't be punished for missing the court date.
0:07:38 > 0:07:42Either way, Andy's chance to set a legal precedent to bring
0:07:42 > 0:07:45the rogue rickshaw riders to order has gone for today.
0:07:46 > 0:07:49He puts paperwork together to get criminal behaviour
0:07:49 > 0:07:52orders against two more of his major problem riders,
0:07:52 > 0:07:55both of whom he met today - Rudolph and Mavis.
0:07:58 > 0:08:04- Later, Andy's back at court but where are his riders?- It's now 2:15.
0:08:04 > 0:08:07He was supposed to have been there for 1:30.
0:08:07 > 0:08:09I'm a bit worried he's not going to turn up.
0:08:18 > 0:08:21Building sites present many challenges
0:08:21 > 0:08:23and Oxford Street can be trickier than most.
0:08:27 > 0:08:28The narrow confines
0:08:28 > 0:08:32and millions of shoppers passing by add to the complexities
0:08:32 > 0:08:33faced by construction companies...
0:08:35 > 0:08:38..all of which take safety very seriously.
0:08:40 > 0:08:43That's certainly the case on the Oriana project.
0:08:43 > 0:08:48This 220,000 square foot development at the east end of the street
0:08:48 > 0:08:50is due for completion in late 2016
0:08:50 > 0:08:54and will provide retail space, offices and flats.
0:08:54 > 0:08:57Today, the builders have got a crucial job to do.
0:09:00 > 0:09:03There's a two-storey basement underneath an existing
0:09:03 > 0:09:05concrete floor.
0:09:05 > 0:09:08It's currently held up by a number of concrete pillars but to make
0:09:08 > 0:09:13this usable retail space, they want to remove the pillars altogether.
0:09:13 > 0:09:14OK, Dave.
0:09:14 > 0:09:16They've spent the last two days craning
0:09:16 > 0:09:19and welding a huge metal crossbar into place,
0:09:19 > 0:09:23supported by new steel struts to take the weight from the old pillars.
0:09:26 > 0:09:29With the bar in place, they can now jackhammer them out.
0:09:29 > 0:09:31And that's when things get challenging.
0:09:33 > 0:09:36It's one of the biggest tasks on the job, actually.
0:09:36 > 0:09:39Very tricky and very dangerous but with the health
0:09:39 > 0:09:42and safety in place, everything should go well.
0:09:44 > 0:09:46Making sure it does is Martin Kenefick
0:09:46 > 0:09:48and his five-tonne excavator machine.
0:09:51 > 0:09:54Within the next two days, I need to get this big lump of concrete,
0:09:54 > 0:09:58this block of concrete, broke down safe and securely.
0:09:58 > 0:10:01While Martin's knocking down the old support columns,
0:10:01 > 0:10:03Warren needs to make sure the slab
0:10:03 > 0:10:06and newly-installed metal beam above stay perfectly still.
0:10:07 > 0:10:10So this beam is holding up this slab.
0:10:10 > 0:10:12We're just taking levels now at this moment because,
0:10:12 > 0:10:15if there's any movement at all, we've got to stop work
0:10:15 > 0:10:17cos it's very dangerous underneath.
0:10:17 > 0:10:20More than a centimetre's movement would mean the support was
0:10:20 > 0:10:23unstable and risk the whole concrete floor
0:10:23 > 0:10:25collapsing into the ten-metre hole beneath.
0:10:27 > 0:10:32Martin picks up his jackhammer and gets to work on the column.
0:10:32 > 0:10:33Here we go.
0:10:33 > 0:10:35HAMMERING
0:10:39 > 0:10:41Most of the steel is in my way.
0:10:41 > 0:10:43It's very hard to break the concrete around it.
0:10:44 > 0:10:48After three hours of jackhammering, Warren steps in.
0:10:48 > 0:10:49If you stop breaking now.
0:10:49 > 0:10:51We're going to check the level of the beam,
0:10:51 > 0:10:54make sure it's not moving, yeah?
0:10:54 > 0:10:55Now, the moment of truth.
0:10:57 > 0:10:58Have a nice day.
0:11:01 > 0:11:06- How we looking?- It's nice. - Nice, yeah? That's good news.
0:11:08 > 0:11:10The beam is holding firm.
0:11:10 > 0:11:14In the excavator, Martin's edging closer and closer to the entrance
0:11:14 > 0:11:18to the pit, extending the machine to reach what's left of the column.
0:11:18 > 0:11:19There's only a small bit left
0:11:19 > 0:11:22but reaching it is the main problem at the minute.
0:11:22 > 0:11:25He spins the digger around to get even closer.
0:11:28 > 0:11:31He's now right on the edge of the pit.
0:11:31 > 0:11:34It's getting very hairy, so it is. Very scary.
0:11:37 > 0:11:38It's a very long way down.
0:11:41 > 0:11:44This would probably be up there with sort of the riskier
0:11:44 > 0:11:46stuff we're undertaking on this project.
0:11:48 > 0:11:51Just last bit of the block so I'm going to have to stretch
0:11:51 > 0:11:54the machine now to its full capacity and see, can I push it over?
0:11:58 > 0:12:01The back of the tracks are off the ground and Martin's
0:12:01 > 0:12:06stretched as far as he possibly can but the pillars are still standing.
0:12:06 > 0:12:09He's at full reach now. He's as close as he can get.
0:12:09 > 0:12:11We need a rethink on how we're going to get the lower
0:12:11 > 0:12:12part of the poles down.
0:12:14 > 0:12:17After a moment's puzzling, Warren's come up with a plan.
0:12:17 > 0:12:21What I want to try and do is try and lift the five-tonne machine
0:12:21 > 0:12:23down into the basement, mate,
0:12:23 > 0:12:25in through that hole we got in the slab.
0:12:25 > 0:12:30Craning the excavator into the hole is the quickest and easiest solution.
0:12:30 > 0:12:33The alternative, building a ramp, would take a lot more time
0:12:33 > 0:12:34and manpower.
0:12:35 > 0:12:38Getting it in there is the job of crane operator Dave,
0:12:38 > 0:12:40150 foot above Oxford Street.
0:12:41 > 0:12:45So, yeah, that would be the heaviest lift for today.
0:12:45 > 0:12:48Dave's used to lifting anything and everything on this site
0:12:48 > 0:12:53but this won't be simple. Warren's not even sure the machine will fit.
0:12:53 > 0:12:55There's rebars sticking out, which is going to
0:12:55 > 0:12:57extend the slab at a later date,
0:12:57 > 0:13:00so I'm just hoping it will squeeze down in between the two.
0:13:00 > 0:13:01Hopefully.
0:13:03 > 0:13:07The digger is changed to the crane and Dave begins to lift it.
0:13:07 > 0:13:11- Five tonnes is quite a lot. - OK, whenever we're ready, yeah?
0:13:12 > 0:13:14The crane will bend and twist.
0:13:15 > 0:13:18And as you're lifting a heavy load,
0:13:18 > 0:13:21you'll feel the crane just start leaning forward.
0:13:21 > 0:13:25So then you bring your gib back to keep it central.
0:13:27 > 0:13:28Yeah. But you learn quickly!
0:13:28 > 0:13:30HE CHUCKLES
0:13:30 > 0:13:32Later, digging a hole for themselves.
0:13:32 > 0:13:37Can the Oriana team get the excavator in and the concrete pillars out?
0:13:37 > 0:13:40Um, hopefully, we can... Ooh!
0:13:49 > 0:13:52Every year, 30 million people visit Oxford Street.
0:13:53 > 0:13:57The vast majority come by public transport
0:13:57 > 0:13:59and that means riding the bus or taking the Tube.
0:14:03 > 0:14:08And neither form of transport can get there without their drivers.
0:14:08 > 0:14:11But just what's involved, being a driver of public transport,
0:14:11 > 0:14:15on and under Europe's busiest shopping street?
0:14:15 > 0:14:18There are 3,500 Tube drivers in London.
0:14:18 > 0:14:21- Will Gillingham is one of them. - Ta-da!
0:14:21 > 0:14:28He's starting his day's work 15 miles from Oxford Street in West Ruislip.
0:14:28 > 0:14:30Once we get a nice green signal, we can be out of here.
0:14:33 > 0:14:34We're on the Central Line.
0:14:34 > 0:14:37We've just left South Ruislip, heading east.
0:14:38 > 0:14:41Today, Will's taking his Tube train right through Oxford Street's
0:14:41 > 0:14:43four Tube stations.
0:14:43 > 0:14:47Foremost among them, the busiest railway station in the UK -
0:14:47 > 0:14:48Oxford Circus.
0:14:50 > 0:14:54On the other side of London, Sharon is getting ready to make
0:14:54 > 0:14:58the same journey in the opposite direction and above ground.
0:15:00 > 0:15:02And I've taken my bus from Archway,
0:15:02 > 0:15:04get all the lovely passengers on board.
0:15:04 > 0:15:08She's one of 25,000 London bus drivers.
0:15:08 > 0:15:11Today, she's driving the 390 right down Oxford Street.
0:15:11 > 0:15:14I've been on the job, ooh, 16 years now.
0:15:14 > 0:15:19It's been kind of a challenge but, yeah, I love the challenge.
0:15:19 > 0:15:23Sharon will be driving the new Routemaster, modelled on its iconic
0:15:23 > 0:15:25but now retired namesake.
0:15:25 > 0:15:29Each bus costs around £350,000 -
0:15:29 > 0:15:32more than the average price of a UK home.
0:15:32 > 0:15:33Hello, Shez!
0:15:33 > 0:15:35Today, Gary will be Sharon's conductor,
0:15:35 > 0:15:38- now known as a customer assistant. - You all right?- All right?
0:15:38 > 0:15:41- Yeah, good to see you again. - Nice one.- Nice working with you.
0:15:41 > 0:15:44- All right?- Yeah, you?- Yeah.- I ain't worked with you for a while.- I know.
0:15:44 > 0:15:47- It's been ages!- That's nice. Well, I'm glad I'm with you.
0:15:47 > 0:15:50Sharon and Gary have got a regular shift ahead of them
0:15:50 > 0:15:53involving six journeys up and down Oxford Street.
0:15:55 > 0:15:56They get going.
0:15:58 > 0:16:01Meanwhile, underground, Will is approaching the first
0:16:01 > 0:16:06and quietest of the four Oxford Street stations.
0:16:06 > 0:16:07This is Marble Arch.
0:16:07 > 0:16:08This is lunchtime.
0:16:08 > 0:16:12Give it another three hours or so and it gets quite interesting.
0:16:12 > 0:16:17Will's cab connects with the station's CCTV to help him
0:16:17 > 0:16:19operate the doors.
0:16:19 > 0:16:21So what you're looking at is all four at the same time
0:16:21 > 0:16:23and making sure that, when you want close the doors,
0:16:23 > 0:16:25there's no-one about to get caught in them.
0:16:25 > 0:16:26Please stand clear.
0:16:26 > 0:16:29Mind the closing doors now. Mind the doors.
0:16:29 > 0:16:32Next up is the biggest challenge for any Tube driver -
0:16:32 > 0:16:34the UK's busiest station.
0:16:35 > 0:16:38Next station is Oxford Circus and this one gets really,
0:16:38 > 0:16:41really busy and it doesn't disappoint!
0:16:41 > 0:16:43HE LAUGHS
0:16:43 > 0:16:47100 million passengers use Oxford Circus station every year.
0:16:47 > 0:16:52Making sure the doors close safely is paramount for Will.
0:16:52 > 0:16:54Ladies and gentlemen, please board the train quickly
0:16:54 > 0:16:57and move right down inside the cars. Now stand clear of the doors.
0:16:57 > 0:16:59The train is getting ready to depart. Stand clear now.
0:16:59 > 0:17:00We should really be departing
0:17:00 > 0:17:03but this is a typical example where we're likely to
0:17:03 > 0:17:07be in the platform just a few seconds longer than would be ideal.
0:17:07 > 0:17:09This train is now ready to depart. Stand clear now, please.
0:17:09 > 0:17:11Mind the closing doors. Mind the doors.
0:17:15 > 0:17:19With Oxford Circus passed, Will can begin to breathe a bit easier
0:17:19 > 0:17:22but a little further along and a call comes through to his cab.
0:17:30 > 0:17:34He's forced to hold the train while he finds out what's going on.
0:17:34 > 0:17:37Well, unfortunately, at Mile End on the eastbound,
0:17:37 > 0:17:42I believe someone found themselves under a train.
0:17:42 > 0:17:44The exact details of how that happened,
0:17:44 > 0:17:46what it was all about, I don't know.
0:17:46 > 0:17:48Someone on the tracks is the most difficult thing
0:17:48 > 0:17:51London Underground staff face at any time.
0:17:52 > 0:17:53Part and parcel of the job,
0:17:53 > 0:17:58that people do find themselves under trains, for whatever reason.
0:17:58 > 0:18:01Sometimes an accident, sometimes it isn't.
0:18:01 > 0:18:02It's that feeling of helplessness where,
0:18:02 > 0:18:08if someone is going to do that, you cannot do anything to avoid it.
0:18:09 > 0:18:14Trains are held back along the line while staff deal with the incident.
0:18:14 > 0:18:17Will and his passengers, meanwhile, sit patiently and wait.
0:18:22 > 0:18:26Back above ground and things are getting busy for Sharon and Gary.
0:18:27 > 0:18:30Just at the start of Oxford Street now.
0:18:31 > 0:18:33Oh, he's waiting for the bus. Come down.
0:18:33 > 0:18:36I'm waiting, I'm waiting, I'm waiting!
0:18:36 > 0:18:37BEEPING
0:18:37 > 0:18:39I wouldn't have left you. I saw you running.
0:18:39 > 0:18:40SHE LAUGHS
0:18:40 > 0:18:41BEEPING
0:18:41 > 0:18:46Oxford Street is a journey many bus drivers dislike.
0:18:46 > 0:18:50- Sharon has many obstacles to avoid... - Some people aren't even looking.
0:18:50 > 0:18:54They're just walking across and not even looking if the bus is moving.
0:18:54 > 0:18:55..reckless pedicabs...
0:18:55 > 0:18:58You just don't know when they're going to swing in front of you
0:18:58 > 0:19:02- and turn around.- ..crazy cyclists... - Didn't even look.
0:19:02 > 0:19:06- He just jumped in the road. - ..foolhardy pedestrians.- Uh-uh-uh!
0:19:06 > 0:19:09We've got a Roadrunner! He didn't even look either.
0:19:09 > 0:19:13Still keeping the good old wits about me. Wow!
0:19:14 > 0:19:15But despite the other road users,
0:19:15 > 0:19:19she makes it to the end of the street on time and in one piece.
0:19:21 > 0:19:26Back underground and the Tube trains at Oxford Circus are at a standstill.
0:19:26 > 0:19:30Further down the line, Will is still stuck in a station.
0:19:30 > 0:19:33This is taking a little longer to put right than we would normally be.
0:19:33 > 0:19:35This train is pretty full and, right now,
0:19:35 > 0:19:37it's going to be hot back there.
0:19:39 > 0:19:40In the height of summer,
0:19:40 > 0:19:45temperatures on the Tube can reach as high as 35 degrees Celsius.
0:19:45 > 0:19:48- With a man who wants to know what gives. Hello, buddy.- How you doing?
0:19:48 > 0:19:49Yeah, cool, mate.
0:19:52 > 0:19:54Neither have we, if you want the truth!
0:19:54 > 0:19:57No, the latest update I got was about five minutes ago,
0:19:57 > 0:19:59- expecting it will be five minutes. - Five minutes, yeah?
0:19:59 > 0:20:03They've got traction current off because they want to reset
0:20:03 > 0:20:07the section switch but it don't normally take this long.
0:20:07 > 0:20:09- All right, then. Cheers. - All right, buddy.
0:20:11 > 0:20:12There we go.
0:20:12 > 0:20:16Finally, after 20 minutes of waiting, a message comes through.
0:20:16 > 0:20:19"Internal message for eastbound trains, drivers proceed..."
0:20:19 > 0:20:22- We're good to go! - "Eastbound trains, eastbound trains,
0:20:22 > 0:20:24"Notting Hill Gate all the way to Bethnal Green..."
0:20:24 > 0:20:27Good afternoon, ladies and gents, good news, we are now good to go,
0:20:27 > 0:20:29that problem ahead of us has been resolved.
0:20:29 > 0:20:33Please stand clear, mind the closing doors now, mind the closing doors.
0:20:34 > 0:20:37Will and his passengers can get going again.
0:20:37 > 0:20:41Above ground meanwhile, Sharon and Gary are done for the day.
0:20:41 > 0:20:43Between them, London's buses and Tubes
0:20:43 > 0:20:46have carried ten million passengers today
0:20:46 > 0:20:48and it's all thanks to their drivers
0:20:48 > 0:20:51and of course, the customer assistants.
0:20:51 > 0:20:55They've done their bit to keep Oxford Street moving.
0:20:57 > 0:21:00And here we are right now, the light at the end of the tunnel.
0:21:00 > 0:21:02Daylight is ahead of us.
0:21:12 > 0:21:15Earlier, we saw PC Andy Pescott's one-man war
0:21:15 > 0:21:18on the rogue rickshaw drivers of Oxford Street...
0:21:18 > 0:21:21- Police. Move on. - ..reach the criminal courts.
0:21:21 > 0:21:25On that occasion, the driver he was after, Davis Kaminskis,
0:21:25 > 0:21:27didn't turn up.
0:21:27 > 0:21:30I've been stood at court all day like a complete muppet.
0:21:30 > 0:21:34I'm just very angry that my day's been wasted.
0:21:34 > 0:21:35Very angry.
0:21:35 > 0:21:38But six weeks later, and Andy's back at court
0:21:38 > 0:21:41with another chance to establish a precedent.
0:21:41 > 0:21:45He's brought a case against a second rider, Rudolph.
0:21:45 > 0:21:46Hello, Rudolph.
0:21:46 > 0:21:50He's one of a group of riders that are constantly breaking the rules.
0:21:50 > 0:21:53Andy plans to get him slapped with a criminal behaviour order,
0:21:53 > 0:21:57which could see him given a long-term ban from operating in the area.
0:21:57 > 0:21:58It's going to be quite difficult,
0:21:58 > 0:22:01because obviously pedicab riding is his livelihood
0:22:01 > 0:22:04and I'm trying to get him banned from the entirety of the borough.
0:22:04 > 0:22:06It's the first of its kind
0:22:06 > 0:22:09and there's a lot of people going to be monitoring the outcome of that,
0:22:09 > 0:22:11including all the pedicab riders,
0:22:11 > 0:22:14so, fingers crossed, it goes our way.
0:22:14 > 0:22:15Andy heads in.
0:22:16 > 0:22:19But after half an hour inside, he's back out.
0:22:21 > 0:22:26Once again, he's been left waiting for a rider to turn up to court.
0:22:26 > 0:22:30It's not surprising, but then he has a lot riding on it himself,
0:22:30 > 0:22:33so hopefully he's got an excuse for why he's late.
0:22:33 > 0:22:35If he doesn't turn up in the next few minutes,
0:22:35 > 0:22:38Andy will miss his spot in front of the judge
0:22:38 > 0:22:40and the day will have been wasted again.
0:22:41 > 0:22:45- Oh, there he is.- Suddenly, Rudolph makes an appearance.
0:22:45 > 0:22:47Rudolph, that way!
0:22:47 > 0:22:50Andy knows him well and rushes him into court.
0:22:54 > 0:22:57After an hour inside, they're out.
0:22:58 > 0:23:00ANDY LAUGHS
0:23:00 > 0:23:02The criminal behaviour order's been granted.
0:23:02 > 0:23:05He's been banned from Oxford Street for two years
0:23:05 > 0:23:07from riding a pedicab.
0:23:07 > 0:23:12The two year ban is a massive personal triumph for Andy.
0:23:12 > 0:23:15Not only is one of his worst offenders now off the streets,
0:23:15 > 0:23:18but he's got a legal precedent he can use
0:23:18 > 0:23:20to get the other riders into line.
0:23:20 > 0:23:22They're going to realise we're not to be messed with
0:23:22 > 0:23:26and every single one of them at some point is going to end up here,
0:23:26 > 0:23:28in court and they're going to lose.
0:23:28 > 0:23:31Rudolph, can I get a word? Give us a quick word, just...
0:23:31 > 0:23:33They're my streets, I'm here to police them
0:23:33 > 0:23:36and I'm going to carry on, day in, day out. Minus Rudolph.
0:23:36 > 0:23:40Yeah. Pedicab riders, nil. Police, one.
0:23:41 > 0:23:46And two weeks later, a third rider, Mavis, had his hearing...
0:23:46 > 0:23:50and was banned from riding a pedicab on Oxford Street for even longer,
0:23:50 > 0:23:51five years,
0:23:51 > 0:23:54as well as a £705 fine.
0:23:57 > 0:24:00Later, Andy's defeat of the rogue rickshaw drivers...
0:24:02 > 0:24:04..is a crushing one.
0:24:04 > 0:24:05Woohoo!
0:24:15 > 0:24:18At the Oriana site at the east end of Oxford Street,
0:24:18 > 0:24:21a construction team are trying to remove the bottom half
0:24:21 > 0:24:23of a group of concrete pillars,
0:24:23 > 0:24:26to open up a brand-new retail space.
0:24:26 > 0:24:29They need to get their excavator nearer to the pillars
0:24:29 > 0:24:33so they've decided to try and crane it in through a hole in the ceiling -
0:24:33 > 0:24:34all five tonnes of it.
0:24:43 > 0:24:45Here we go. Nice and easy, mate. Nice and easy.
0:24:49 > 0:24:51I hope so. I hope the steel's not in the way.
0:24:51 > 0:24:54It's tight.
0:24:54 > 0:24:55Might have to go down and in.
0:24:55 > 0:24:59You know, give me a touch to your left. A touch to your left.
0:25:00 > 0:25:03There is only an inch either side of the machine
0:25:03 > 0:25:06and absolutely no room for error.
0:25:06 > 0:25:08Whoa, whoa, whoa...
0:25:08 > 0:25:10Oh.
0:25:10 > 0:25:13But the alternative - building a ramp into the pit -
0:25:13 > 0:25:16is time-consuming, and will stop work elsewhere on-site.
0:25:16 > 0:25:20We're trying to just jostle it around as much as possible.
0:25:20 > 0:25:22It's very, very close.
0:25:22 > 0:25:25With the machine above the hole, it's becoming clear that
0:25:25 > 0:25:29if it's going to go in at all, it's going to be very tight.
0:25:33 > 0:25:35- Give me a touch more down...- OK.
0:25:35 > 0:25:37No, we're going to have to abort, lads.
0:25:37 > 0:25:39It was worth a shot, but it's unfortunately failed us.
0:25:39 > 0:25:41Back to the drawing board.
0:25:46 > 0:25:50Dave lifts it back up and away from the hole.
0:25:50 > 0:25:52Unfortunately we have to organise a smaller machine now,
0:25:52 > 0:25:54or a bigger hole,
0:25:54 > 0:25:55so it is what it is, my friend.
0:25:55 > 0:25:57That's the building game.
0:25:58 > 0:26:01Martin's not going to let something like that keep him
0:26:01 > 0:26:05from finishing his job on time, and he's got a plan.
0:26:05 > 0:26:08With a bucket on the front, he moves to plan B -
0:26:08 > 0:26:12building himself a slope he can drive the machine down and into the pit.
0:26:17 > 0:26:20Martin digs away for nearly two hours
0:26:20 > 0:26:21and then he's done.
0:26:25 > 0:26:28Right, so now the machine's down there safely and securely,
0:26:28 > 0:26:30we're going to put a temporary access in.
0:26:30 > 0:26:33We'll build some temporary steps for him to get up out.
0:26:33 > 0:26:36But with Dave lifting the jackhammer down to Martin,
0:26:36 > 0:26:37deep in the cavern-like pit,
0:26:37 > 0:26:41he gets to work on what remains of the old pillars.
0:26:41 > 0:26:47MACHINE RATTLES
0:26:47 > 0:26:50In just an hour and a half, he's finished.
0:26:51 > 0:26:52Yeah, it's all done now. Thank God.
0:26:52 > 0:26:55It took a while but it got there eventually.
0:26:55 > 0:26:58In nine months, the project will be complete,
0:26:58 > 0:27:01and the face of the street changed forever.
0:27:01 > 0:27:04In the meantime, the crew of the Oriana project
0:27:04 > 0:27:06will continue to enjoy building it.
0:27:06 > 0:27:09I like what I do - that's why come to work every day.
0:27:09 > 0:27:11This rates pretty high up there,
0:27:11 > 0:27:15hanging over the edge of a ten-foot, ten-metre drop is...
0:27:15 > 0:27:16pretty intense, so it is.
0:27:24 > 0:27:28In South London, the self-styled Sheriff of Oxford Street,
0:27:28 > 0:27:33Andy Pescott, has come to a council lock-up for a very special event.
0:27:33 > 0:27:36Today is a beautiful day.
0:27:36 > 0:27:39In the two years he's been battling rogue rickshaw riders,
0:27:39 > 0:27:43Westminster Council has seized a number of pedicabs.
0:27:44 > 0:27:45We've got 14 pedicabs.
0:27:45 > 0:27:48They've all committed offences in one way or another.
0:27:48 > 0:27:50Today, Andy's got plans for them.
0:27:50 > 0:27:52Happy days.
0:27:52 > 0:27:54I think we've had them in storage long enough
0:27:54 > 0:27:57and we're getting them destroyed. Happy days.
0:27:58 > 0:28:02He's arranged for a scrap metal firm to recycle the pedicabs.
0:28:03 > 0:28:05You want to commit crime in my area?
0:28:05 > 0:28:07This is what's going to happen.
0:28:07 > 0:28:09I'm going to see you in court
0:28:09 > 0:28:11and I'm going to make representations to have
0:28:11 > 0:28:14your pedicab seized and destroyed.
0:28:14 > 0:28:15Wave goodbye to your pedicab.
0:28:20 > 0:28:23Andy's won the battle but he knows the war continues
0:28:23 > 0:28:26and he's not giving up in a hurry.
0:28:26 > 0:28:30I'm off back to Oxford Street now to start all over again.