0:00:02 > 0:00:04It's the most famous shopping street in the world,
0:00:04 > 0:00:07in the heart of Britain's capital city.
0:00:07 > 0:00:12A mile-and-a-half long, with 30 million visitors each year.
0:00:12 > 0:00:14With some of the world's most famous shops...
0:00:14 > 0:00:15CHEERING
0:00:15 > 0:00:17- ..biggest stars...- Kate Moss!
0:00:17 > 0:00:19..and busiest stations.
0:00:19 > 0:00:21Sorry, guys. Stand back for me!
0:00:21 > 0:00:25What does it take to keep it running 24 hours a day...
0:00:25 > 0:00:28It's the busiest street in the world, so it needs constant attention.
0:00:28 > 0:00:30- ..seven days a week?- Oi! Clear off!
0:00:30 > 0:00:31SIRENS WAIL
0:00:31 > 0:00:33You are being arrested on suspicion of attempted theft.
0:00:33 > 0:00:35Are you ready, London?
0:00:35 > 0:00:38A street that never sleeps.
0:00:38 > 0:00:41This sort of thing wouldn't happen anywhere else.
0:00:47 > 0:00:48Coming up:
0:00:48 > 0:00:51an argument at a shop requires police intervention.
0:00:51 > 0:00:53And there's a surprise in store.
0:00:53 > 0:00:55Oh, mate, what's this?
0:00:55 > 0:01:00It's Carry On Oxford Street, as Barbara Windsor gets a new suit.
0:01:00 > 0:01:02Ooh! Come on.
0:01:07 > 0:01:12Tonight, PC Sarah-Jane Morrison and PC Tom May are in plain clothes
0:01:12 > 0:01:15and, with two colleagues, on patrol on Oxford Street.
0:01:17 > 0:01:19They are part of the Orb Team
0:01:19 > 0:01:23that works hard to ensure the street is safe and welcoming for visitors.
0:01:24 > 0:01:28It's usually their job to spot pickpockets and bag thieves
0:01:28 > 0:01:31and put a stop to any nefarious goings-on.
0:01:31 > 0:01:34The clocks have gone back, it's dark,
0:01:34 > 0:01:38and the street's already filling with Christmas shoppers.
0:01:38 > 0:01:40Little do the officers know that, tonight,
0:01:40 > 0:01:44Oxford Street has something very different in store for them.
0:01:44 > 0:01:47It's getting a lot busier. The shoppers are staying out later.
0:01:47 > 0:01:52So there's a lot more opportunity for people to commit street thefts.
0:01:53 > 0:01:55It's not just thieves.
0:01:55 > 0:01:59Christmas has seen an increase in illegal begging on the street.
0:01:59 > 0:02:02It's usually dealt with by uniformed officers,
0:02:02 > 0:02:04but dressed in plain clothes,
0:02:04 > 0:02:07it's Tom and Sarah-Jane that are attracting their attention.
0:02:08 > 0:02:11Hello. Wrong person, mate.
0:02:11 > 0:02:13HE LAUGHS
0:02:13 > 0:02:16- Yeah?- You know you can't beg?
0:02:16 > 0:02:18You've got more than one in there.
0:02:18 > 0:02:22- Yeah?- You know the drill, no begging on Oxford Street.
0:02:22 > 0:02:25- SHE SPEAKS IN HER OWN LANGUAGE - You can't do it.
0:02:25 > 0:02:29- If I see it again this evening, I will arrest you, all right? - OK, OK, promise.
0:02:29 > 0:02:32Many of the beggars are known to police,
0:02:32 > 0:02:35and this isn't the first time they've been moved on.
0:02:35 > 0:02:37- Bye.- Bye-bye.- Bye-bye.
0:02:37 > 0:02:40They'll beg and beg and beg when you're in plain clothes.
0:02:40 > 0:02:42As soon as you get your warrant card out,
0:02:42 > 0:02:45totally different attitude, and they're straight up
0:02:45 > 0:02:48and they've got a bad attitude with you and they just walk off.
0:02:48 > 0:02:50Tom and Sarah-Jane move on.
0:02:50 > 0:02:52As always, looking for the suspicious behaviour
0:02:52 > 0:02:55indicative of professional thieves.
0:02:55 > 0:02:59Instead, they walk right into a disturbance outside a shop.
0:03:08 > 0:03:10You understand what I'm saying?
0:03:13 > 0:03:17As they arrived, store security were separating two men.
0:03:17 > 0:03:19This man says he asked for directions to Bond Street
0:03:19 > 0:03:22and was insulted by the other man.
0:03:22 > 0:03:23He seems agitated.
0:03:34 > 0:03:38Tom is struggling to make sense of the man's story.
0:03:38 > 0:03:42- You asked him outside?- Yes, outside, so he could talk.- Right.
0:03:42 > 0:03:45- So we can talk. - Give my colleague your details...
0:03:45 > 0:03:47- Yeah, yeah...- ..let me go and speak to my other colleagues
0:03:47 > 0:03:49and find out what's going on, all right?
0:03:49 > 0:03:51The other man is with his family.
0:03:51 > 0:03:52He doesn't speak English,
0:03:52 > 0:03:54but a passer-by has agreed to help translate.
0:03:55 > 0:03:57OK, what's happened then?
0:04:04 > 0:04:05The translator says
0:04:05 > 0:04:09when the man also tried to beg for money from the children
0:04:09 > 0:04:11he was asked to stop and then became threatening.
0:04:13 > 0:04:17He thought that the guy was scaring the children?
0:04:23 > 0:04:25Right.
0:04:25 > 0:04:27As we thought, the other stories haven't quite matched up.
0:04:27 > 0:04:29They're saying something very different
0:04:29 > 0:04:32to what the chap in orange is saying.
0:04:33 > 0:04:34Meanwhile, two other constables
0:04:34 > 0:04:37have been checking the man's identification.
0:04:37 > 0:04:41As a contractor in this area, he will know where Bond Street is.
0:04:41 > 0:04:43It's like... It's a strange one, yeah.
0:04:46 > 0:04:49Security backs up the family's version of events
0:04:49 > 0:04:54and store CCTV shows the man behaving in a threatening manner.
0:04:54 > 0:04:56You can see him approach the male
0:04:56 > 0:04:58and he certainly appears to be aggressive,
0:04:58 > 0:05:01getting into his personal space, hands on the hips,
0:05:01 > 0:05:04gesturing out in front of him, pointing at him.
0:05:04 > 0:05:07Security intervene, but can't calm him down.
0:05:07 > 0:05:11Certainly very angry with the man in stripes, for no apparent reason.
0:05:12 > 0:05:17The man exits, but doesn't leave. Instead, pacing outside the shop.
0:05:17 > 0:05:20I'd certainly be nervous if I was there with my family.
0:05:20 > 0:05:22The family has to be escorted out.
0:05:22 > 0:05:25The security officer is in the middle,
0:05:25 > 0:05:29trying to prevent the suspect from getting towards the family.
0:05:29 > 0:05:32And any second now, I think myself and my colleagues
0:05:32 > 0:05:34are going to walk in from the left.
0:05:37 > 0:05:38Back on the street,
0:05:38 > 0:05:41Tom thinks the man in orange's behaviour seems erratic,
0:05:41 > 0:05:44and he doesn't believe the man would need to ask directions
0:05:44 > 0:05:46to a station he should know well.
0:05:48 > 0:05:50I can't smell anything.
0:05:50 > 0:05:52I'll go and have a sniff!
0:05:52 > 0:05:55Sarah-Jane has been speaking to the family
0:05:55 > 0:05:58and now, satisfied that the man was harassing them,
0:05:58 > 0:06:01Tom decides to arrest him under the Public Order Act.
0:06:01 > 0:06:03Just pop your hands behind your back.
0:06:03 > 0:06:05- Other arm.- Just relax.
0:06:07 > 0:06:09All right, stay there.
0:06:12 > 0:06:13Come outside.
0:06:15 > 0:06:18- Officer...- It's all right... - What did I do?- Easy, right?
0:06:18 > 0:06:20We'll just take you outside, all right? Chill out.
0:06:20 > 0:06:22The man continues to protest,
0:06:22 > 0:06:25and Tom is becoming more and more concerned by his behaviour.
0:06:26 > 0:06:29Later, a search of the man might have turned up the reason
0:06:29 > 0:06:31why he's acting so strangely.
0:06:33 > 0:06:34That's nothing?
0:06:42 > 0:06:46It's 10am, and just off Oxford Street, tailor Stephen Williams
0:06:46 > 0:06:49is getting ready for another day's work,
0:06:49 > 0:06:53making bespoke suits for the rich and famous.
0:06:53 > 0:06:56All set for today, with my kit. I hope.
0:06:58 > 0:07:02Stephen's clients have included David Beckham, Samuel L Jackson
0:07:02 > 0:07:04and even Michael Portillo.
0:07:04 > 0:07:08But one of his favourites and one of his regulars is due later today,
0:07:08 > 0:07:12wanting a very special suit for a very important occasion.
0:07:13 > 0:07:16He's using the salon at this restaurant
0:07:16 > 0:07:18to measure up Barbara Windsor.
0:07:18 > 0:07:22Barbara and I have been working together for about six years now.
0:07:22 > 0:07:24She's so old-school, so respectful of what I do.
0:07:24 > 0:07:28She's an absolute credit and a joy to work with.
0:07:28 > 0:07:31Barbara is fronting this year's Poppy Day Appeal.
0:07:31 > 0:07:33A major photo shoot has been organised for the launch
0:07:33 > 0:07:36and she needs a new suit to stand out proud,
0:07:36 > 0:07:39while being respectful to the cause.
0:07:39 > 0:07:41She's left it very late to ask for one,
0:07:41 > 0:07:44but Stephen would do anything for her.
0:07:44 > 0:07:47My concern is going to get everything made quick as possible.
0:07:47 > 0:07:49I've got ten days,
0:07:49 > 0:07:50but we will make it happen.
0:07:52 > 0:07:55Moments later, the Queen of the East End arrives up West
0:07:55 > 0:07:56to discuss what she wants.
0:07:56 > 0:07:59- I've got my ammunition! - SHE GIGGLES
0:07:59 > 0:08:01I'm only 4'10, I've got the little bosom...
0:08:01 > 0:08:04But I am not easy to make for at all.
0:08:04 > 0:08:07I'm here today now to get my new poppy suit.
0:08:08 > 0:08:10- Hello!- Hello, hello!
0:08:10 > 0:08:13- It's that time again.- It is, it is.
0:08:13 > 0:08:16- Hello, sweetheart.- Great to see you. - Lovely to see you, my darling.
0:08:16 > 0:08:19Welcome. So, what were you thinking of? What sort of style would you like to go for?
0:08:19 > 0:08:21Well, I'm a lady of a certain age now,
0:08:21 > 0:08:24I shouldn't be seen in trousers when there's royalty around.
0:08:24 > 0:08:26- I'm going to definitely have a skirt.- OK.
0:08:26 > 0:08:29But I want it to be a little bit more patterned,
0:08:29 > 0:08:31I wanted more red in it, I want more blue.
0:08:33 > 0:08:36Barbara wants to look patriotic and Stephen has just the thing.
0:08:38 > 0:08:40- How about going for something... - SHE GASPS
0:08:40 > 0:08:41..really striking, like this?
0:08:41 > 0:08:45- It's very bold, isn't it?- Yes. - SHE CHUCKLES
0:08:45 > 0:08:47Time to get the tape measure out.
0:08:50 > 0:08:53This is all the secrets measurements.
0:08:53 > 0:08:55It's all starting to feel a bit Carry On Camping.
0:08:55 > 0:08:57"Ooh! Come on, do that!"
0:08:57 > 0:09:00They still ask me to do it at the age of... I'm 78.
0:09:00 > 0:09:03They ask me to do it.
0:09:03 > 0:09:07It's all Carry On this and Carry On that, or, "Get out my pub!"
0:09:07 > 0:09:09- STEPHEN CHUCKLES - So there we go!
0:09:09 > 0:09:12All done.
0:09:12 > 0:09:15- I'll make it happen, don't you worry.- Ten days!- Ten days.
0:09:15 > 0:09:17- Thank you so much, God bless.- Bye!
0:09:17 > 0:09:19When I meet all the Armed Forces, they're terrific.
0:09:19 > 0:09:22They really are, it's great. It puts a smile on my face.
0:09:22 > 0:09:24It'll be wonderful.
0:09:24 > 0:09:26Barbara heads off.
0:09:26 > 0:09:29Stephen will use the measurements to get the suit made
0:09:29 > 0:09:31ready in time for the Poppy Day launch.
0:09:31 > 0:09:34We normally require four weeks to make garment.
0:09:34 > 0:09:37Um, but we've just got to make it happen.
0:09:37 > 0:09:40She's a wonderful lady, and I will make it happen.
0:09:41 > 0:09:45Ten days later, and it's the morning of the suit-fitting.
0:09:45 > 0:09:47Can I track a parcel, please?
0:09:48 > 0:09:52But only two hours before he's due to meet Barbara for her fitting,
0:09:52 > 0:09:53Stephen's miles away at home,
0:09:53 > 0:09:56still waiting for the suit to turn up.
0:09:57 > 0:09:58Well, it's with the driver,
0:09:58 > 0:10:01but I'm not going to get it for a few hours yet,
0:10:01 > 0:10:02so I have to sit and wait.
0:10:02 > 0:10:03It's all I can do.
0:10:05 > 0:10:07- Right, that's it, OK. - DOG YAPS
0:10:07 > 0:10:09That's going to be DHL - so, quickly...
0:10:09 > 0:10:10Hey!
0:10:14 > 0:10:18Thank you very much, indeed. Thank you for bringing it so quickly.
0:10:19 > 0:10:23He's now got to get the suit across town to his fitting with Barbara.
0:10:25 > 0:10:26Let's go!
0:10:28 > 0:10:32- Hi, how are you? Has Barbara arrived yet?- No, not yet.- Oh, fantastic.
0:10:32 > 0:10:34- I'll go upstairs and get everything ready.- Yes.- Thank you.
0:10:38 > 0:10:41And, not a moment too soon, Barbara arrives.
0:10:41 > 0:10:44- Hello!- Hello, darling!
0:10:44 > 0:10:46It's the moment of truth.
0:10:46 > 0:10:48Will the suit tickle her fancy?
0:10:49 > 0:10:53- It's really, really... Oh, that's Beautiful.- Scott?- Yeah?
0:10:53 > 0:10:56Quick, come and have a look at the jacket. It's absolutely amazing.
0:10:56 > 0:10:58Scott is her manager and husband.
0:10:58 > 0:11:00- Wow.- Isn't that fantastic?- Elegant.
0:11:00 > 0:11:03Because there's all this shaking-hands and hugging...
0:11:03 > 0:11:06Cuddle the soldiers, the sailors and all the rest of it.
0:11:06 > 0:11:08- It's the only reason she goes. - Oh, of course! Yes.
0:11:08 > 0:11:10- THEY LAUGH - I would!
0:11:10 > 0:11:13- You look amazing. Delighted. - Well done.- Absolutely delighted.
0:11:13 > 0:11:15- Well done, ten out of ten! - Thank you.
0:11:15 > 0:11:18And I think maybe a gold star.
0:11:18 > 0:11:19Lovely!
0:11:19 > 0:11:21My mum used to put me in certain little outfits.
0:11:21 > 0:11:24She'd say, "That's proper, Babs. That's proper."
0:11:24 > 0:11:27Well, I feel proper Barbara today.
0:11:27 > 0:11:29Barbara and Scott head off.
0:11:29 > 0:11:33It's been a busy ten days, but Stephen is pleased.
0:11:33 > 0:11:35My assistant is happy and I'm happy.
0:11:35 > 0:11:39It was a busy day and she's been running around all day.
0:11:39 > 0:11:42Later, it's launch day for the Appeal.
0:11:42 > 0:11:44That photographers are out in force
0:11:44 > 0:11:46and Barbara's got an announcement to make.
0:11:46 > 0:11:48- BARBARA SPEAKS OVER TANNOY: - 'Mind the gap
0:11:48 > 0:11:50'between the train and the platform.'
0:11:58 > 0:12:01Eric Van Peterson is a jewellery designer.
0:12:01 > 0:12:02- Hello!- Hello.
0:12:02 > 0:12:06I've got so much of your...lovely jewellery on me. Isn't it pretty?
0:12:06 > 0:12:10Having started out over 30 years ago with a stall at Camden Market,
0:12:10 > 0:12:13he now runs his own design business,
0:12:13 > 0:12:16with a shop in Chelsea catering to the rich and famous.
0:12:19 > 0:12:21His pieces don't come cheap.
0:12:21 > 0:12:24We sell this gear for about £1,100.
0:12:24 > 0:12:27But pricey isn't all he does.
0:12:27 > 0:12:30For the last 15 years, he's worked in collaboration
0:12:30 > 0:12:32with high-street chain Debenhams
0:12:32 > 0:12:36on an annual mass-market collection at high-street prices.
0:12:37 > 0:12:40But just how does a collection get from the drawing board
0:12:40 > 0:12:42to the Oxford Street counter?
0:12:45 > 0:12:48Today, Eric's taking the first step for his autumn-winter range.
0:12:48 > 0:12:51He's got the Debenhams buyers coming to his shop
0:12:51 > 0:12:52to discuss his ideas,
0:12:52 > 0:12:56and he's desperately hoping they're going to like them.
0:12:56 > 0:12:59It's my job, really, to keep showing new ideas and new things.
0:12:59 > 0:13:03You're never quite sure what these buyers are going to like
0:13:03 > 0:13:04and what they don't like.
0:13:04 > 0:13:09Eric's collection is a big deal for the store, and it has to sell well.
0:13:09 > 0:13:10And this year, as ever,
0:13:10 > 0:13:14they'll be launching it in their Oxford Street flagship store.
0:13:14 > 0:13:17Eric's already come up with a theme for the range.
0:13:17 > 0:13:20It's all about the leaves, it's all about nature.
0:13:20 > 0:13:23These are the things that our Debenhams customers
0:13:23 > 0:13:25have responded to over the years.
0:13:25 > 0:13:28Eric wants to base some of the new collection
0:13:28 > 0:13:31on the high-end items he sells in his own shop.
0:13:31 > 0:13:33Things that we already have in the shop
0:13:33 > 0:13:35that are made in 18-carat gold,
0:13:35 > 0:13:38I'm going to try to persuade Debenhams to do the same thing
0:13:38 > 0:13:40in sterling silver.
0:13:40 > 0:13:45We've got these, we've got turtles. We've even made this owl pendant.
0:13:45 > 0:13:47You could keep some tablets in here,
0:13:47 > 0:13:50you could keep a message in here, a reminder or whatever.
0:13:50 > 0:13:53And it's kind of a fun idea. I hope Debenhams likes them.
0:13:54 > 0:13:58Moments later, Delia and Richard from Debenhams hove in to view.
0:13:58 > 0:14:00Eric wants to broaden the range
0:14:00 > 0:14:04and there are just certain things that we know are cost-prohibitive.
0:14:04 > 0:14:06We'll edit it, basically,
0:14:06 > 0:14:08to get back to what we think is the real core.
0:14:08 > 0:14:10Nice to see you.
0:14:10 > 0:14:14Eric's first idea is for a cheaper version of a bird necklace.
0:14:14 > 0:14:17- That's really beautiful. - That's lovely.- Beautiful.
0:14:17 > 0:14:19- There's such detail in the feet.- Mm-hm.
0:14:19 > 0:14:21And I like the fact it's got stone in it as well.
0:14:21 > 0:14:23It makes it very delicate, very pretty.
0:14:23 > 0:14:27- I think that would be really great starting point for the collection. - Yeah, really lovely.
0:14:27 > 0:14:29Encouraged by the response to the bird,
0:14:29 > 0:14:33Eric moves on to some of his riskier pieces.
0:14:33 > 0:14:35We've never done anything quite like this at Debenhams,
0:14:35 > 0:14:38birds and bees and butterflies and...
0:14:38 > 0:14:40- Something a bit different, more special.- Yeah. Why turtles?
0:14:40 > 0:14:42I'm not sure about that one, I have to say.
0:14:42 > 0:14:44I didn't think they're pretty enough.
0:14:44 > 0:14:47Eric's turtles have been given the cold shoulder.
0:14:47 > 0:14:50Will his owl fare any better?
0:14:50 > 0:14:53It's a little bit conceptual.
0:14:53 > 0:14:54Wow. It's quite chunky.
0:14:54 > 0:14:57- At that scale, it would be just far too expensive.- Yeah.
0:14:57 > 0:15:00I just don't think that is completely right for us,
0:15:00 > 0:15:03as it is, but I definitely think there's something in the owl.
0:15:05 > 0:15:07Lovely to see you, Eric, as always.
0:15:07 > 0:15:09Discussion over, Debenhams head off.
0:15:09 > 0:15:13It's now up to Eric to turn his ideas into fully formed designs.
0:15:13 > 0:15:17I'm going to develop the butterflies,
0:15:17 > 0:15:19birds, bumblebees -
0:15:19 > 0:15:23these are the things that they seem to be mostly enthusiastic about.
0:15:23 > 0:15:28Later, the samples are back. But the problems are just beginning.
0:15:28 > 0:15:30I'm not quite sure about this.
0:15:30 > 0:15:33There's definitely something wrong here, without a doubt.
0:15:43 > 0:15:46Back on Oxford Street, and Constables May and Morrison
0:15:46 > 0:15:49have interrupted their undercover patrol
0:15:49 > 0:15:52to deal with a disturbance outside a shop.
0:15:52 > 0:15:53Come outside.
0:15:56 > 0:15:59Easy, right? Just take you outside, all right?
0:15:59 > 0:16:03Tom arrested this man after a family claimed he threatened them.
0:16:07 > 0:16:10With the family safely inside with Sarah-Jane,
0:16:10 > 0:16:12Tom needs to search the man.
0:16:12 > 0:16:14It doesn't take long to find something.
0:16:15 > 0:16:16What's this?
0:16:20 > 0:16:22The man has two Viagra pills in his pocket.
0:16:22 > 0:16:24But he also has something else.
0:16:28 > 0:16:29That's nothing?
0:16:31 > 0:16:33OK, I think I might need a separate bag for that one.
0:16:35 > 0:16:36Meth?
0:16:36 > 0:16:37Thought it might be.
0:16:37 > 0:16:39It looks like methamphetamine,
0:16:39 > 0:16:42a powerful illegal stimulant known as crystal meth.
0:16:44 > 0:16:47OK, I'm going to place you under further arrest.
0:16:47 > 0:16:50The reason, I have just found this little bag in your pocket
0:16:50 > 0:16:52with a suspicious-looking substance in it.
0:16:52 > 0:16:53I think it might be drugs.
0:16:53 > 0:16:56If the bag does contain what the officers suspect,
0:16:56 > 0:17:00it could provide an explanation for some of the man's actions tonight.
0:17:00 > 0:17:03Erratic behaviour, aggressive,
0:17:03 > 0:17:06so, it wouldn't surprise me
0:17:06 > 0:17:08if this gentleman has taken some this evening.
0:17:08 > 0:17:11Tom continues his search
0:17:11 > 0:17:13and finds something else in the man's sock.
0:17:15 > 0:17:16Oh, mate, what's this?
0:17:18 > 0:17:20What's this for?
0:17:21 > 0:17:23Your water? Really?
0:17:23 > 0:17:25Stashed in your sock?
0:17:27 > 0:17:29It looks empty. However...
0:17:29 > 0:17:32He's saying it's water. It's not water.
0:17:32 > 0:17:33He doesn't admit it,
0:17:33 > 0:17:37but officers suspect the bottle may have contained GHB,
0:17:37 > 0:17:39another illegal recreational drug.
0:17:44 > 0:17:49Moments later, the man makes a not entirely unexpected admission.
0:17:49 > 0:17:51I don't think he's hospital-worthy,
0:17:51 > 0:17:55- he said he's taken some meth about an hour ago.- So it is meth?
0:17:55 > 0:17:57That's what he said. He's claimed it's meth.
0:17:57 > 0:18:01Unbelievably, the man says he was on his way to work.
0:18:01 > 0:18:03He's working nights,
0:18:03 > 0:18:06so it's quite an interesting packed lunch he's got himself.
0:18:06 > 0:18:08Despite the danger he could have caused
0:18:08 > 0:18:10to his colleagues on a building site,
0:18:10 > 0:18:12he seems mostly concerned
0:18:12 > 0:18:15about missing out on the weekend he had planned.
0:18:15 > 0:18:17- Boss, is this Friday night?- Sorry?
0:18:18 > 0:18:20It is Friday.
0:18:24 > 0:18:27Huh? Oh, mate... We're far away from that at the moment.
0:18:28 > 0:18:30Transport arrives, and Tom takes the man
0:18:30 > 0:18:34back to Charing Cross Police Station to be interviewed.
0:18:34 > 0:18:37The family agree to give a statement
0:18:37 > 0:18:39but, because they don't speak English,
0:18:39 > 0:18:41Sarah-Jane takes them to a different station
0:18:41 > 0:18:44and they communicate through an interpreter.
0:18:45 > 0:18:49He's explained that it's been a totally unprovoked attack
0:18:49 > 0:18:51upon him and his family,
0:18:51 > 0:18:53to the point where his daughter's shaken up by it.
0:18:53 > 0:18:55The reason they're over here
0:18:55 > 0:18:58is to get some medical treatment for his daughter, who's really sick.
0:18:58 > 0:19:01And he thinks that it's really going to affect her.
0:19:01 > 0:19:03It's looking like it's going to be a late night.
0:19:03 > 0:19:07Sarah-Jane now has to walk back to Charing Cross Police Station
0:19:07 > 0:19:09to catch up with Tom.
0:19:09 > 0:19:11Before she gets there, she gets a call.
0:19:11 > 0:19:12Oh, God.
0:19:15 > 0:19:17He's going to hospital.
0:19:18 > 0:19:21The arrested man has collapsed in custody.
0:19:21 > 0:19:24By the time Sarah-Jane reaches the station,
0:19:24 > 0:19:25paramedics have arrived
0:19:25 > 0:19:28and Tom is outside with the ambulance.
0:19:28 > 0:19:31He was fine. We were chatting outside custody
0:19:31 > 0:19:33when he just slumped over on his chair,
0:19:33 > 0:19:37we put him in the recovery position, called an ambulance
0:19:37 > 0:19:39and he sort of deteriorated quite rapidly.
0:19:39 > 0:19:41He started fitting,
0:19:41 > 0:19:43he's been in and out of three or four fits on the floor.
0:19:43 > 0:19:48He's now stable, and confessed to Tom what he'd taken.
0:19:48 > 0:19:50He said he took...
0:19:50 > 0:19:53He's had meth, methadone,
0:19:53 > 0:19:55a bottle of GHB...
0:19:55 > 0:19:56- Is that what that was?- Yeah.
0:19:56 > 0:19:59So he'd had a lot of that, vodka during the day,
0:19:59 > 0:20:02- and about three double shots. - That's quite a lot of drugs.- Yeah.
0:20:02 > 0:20:04So he crashed pretty hard.
0:20:04 > 0:20:06A contractor, apparently on his way to work
0:20:06 > 0:20:11despite having taken a cocktail of illegal and prescription drugs,
0:20:11 > 0:20:13was not what the officers expected from tonight.
0:20:13 > 0:20:15It's been an emotionally draining evening,
0:20:15 > 0:20:18and Tom must now accompany the arrested man to hospital.
0:20:18 > 0:20:21He's fortunate to have been in Tom's care,
0:20:21 > 0:20:23and not out on the street when he collapsed.
0:20:26 > 0:20:28We had a chat later on,
0:20:28 > 0:20:30and the man has been going through some tough times,
0:20:30 > 0:20:31you know, he says.
0:20:31 > 0:20:35He's certainly had some issues.
0:20:35 > 0:20:37He was a different man when we got to the hospital
0:20:37 > 0:20:40and he'd come down off whatever it was he'd taken.
0:20:40 > 0:20:43He was very apologetic about what had happened
0:20:43 > 0:20:47and he thanked us for looking after him.
0:20:47 > 0:20:50The man was later charged for a Public Order Offence.
0:20:50 > 0:20:53No further action was taken over the drugs.
0:21:01 > 0:21:03A different pair of tights...
0:21:03 > 0:21:07Barbara Windsor has got a West End tailor to make her a bespoke suit
0:21:07 > 0:21:11to wear when she fronts the Poppy Day Appeal.
0:21:11 > 0:21:14- Ten out of ten! - Thank you, Miss Windsor.
0:21:14 > 0:21:16- And I think maybe a gold star. - Oh, lovely!
0:21:16 > 0:21:19The appeal is launching with a photo shoot on the Tube,
0:21:19 > 0:21:23and Oxford Street celebrity photographer Andy Barnes
0:21:23 > 0:21:26is one of just a handful of snappers to be invited to cover the event.
0:21:27 > 0:21:30It's at a tube station, so you never know where they're going to take you
0:21:30 > 0:21:32and what the restrictions are.
0:21:32 > 0:21:36They've sort of said there's a few things we can do and we can't do, and it's one of these things
0:21:36 > 0:21:39where you've always got to play a bit by the ear at the last minute.
0:21:40 > 0:21:42Andy heads in.
0:21:42 > 0:21:45And soon after, Barbara arrives, dressed to the nines.
0:21:45 > 0:21:49- And just one more. Are you pleased with the outfit?- I love it.
0:21:49 > 0:21:52Looks good, looks good. Look? Look, look, look!
0:21:53 > 0:21:56For the photo shoot, Barbara will drive a tube train
0:21:56 > 0:21:58and make announcements on board.
0:21:58 > 0:22:02This could be really good if we get some pictures on the Tube.
0:22:02 > 0:22:04Straight ahead, Barbara. Fabulous.
0:22:04 > 0:22:06It's been really, really, really good.
0:22:06 > 0:22:08But I do it every year, don't I?
0:22:08 > 0:22:11But this is different, because normally we get on the buses.
0:22:11 > 0:22:15Totally different down here, you know what I mean?
0:22:15 > 0:22:18Barbara's train arrives, and Andy's getting excited.
0:22:18 > 0:22:23This could be... This could be really cool, this.
0:22:23 > 0:22:26But there's an official Poppy Day camera crew in the driver's cab,
0:22:26 > 0:22:29so Andy and the other photographer
0:22:29 > 0:22:32will have to wait in the adjoining carriage.
0:22:32 > 0:22:33For now, Andy can just sit back
0:22:33 > 0:22:38and enjoy the experience of having Barbara Windsor driving his train.
0:22:39 > 0:22:41- BARBARA OVER TANNOY: - '..national rail services
0:22:41 > 0:22:46'and for riverboat services from Blackfriars Pier.'
0:22:46 > 0:22:50The passengers are beginning to notice something special's going on.
0:22:52 > 0:22:54- Like- BEEP- it was!
0:22:54 > 0:22:57- He didn't believe us, did he? - He's not impressed!
0:22:57 > 0:23:00The event might be tickling Andy pink,
0:23:00 > 0:23:01but there's still work to do.
0:23:01 > 0:23:04To get the best publicity for the campaign,
0:23:04 > 0:23:08the shot he really wants is Barbara driving the train.
0:23:08 > 0:23:12But despite being promised access, the cabin door is still shut.
0:23:12 > 0:23:14- BARBARA OVER TANNOY:- 'Embankment.'
0:23:14 > 0:23:17Seven, eight, nine, ten, 11, 12, 13, 14 stops!
0:23:17 > 0:23:19If we don't get something out of that, we're in the wrong job.
0:23:19 > 0:23:21Yeah, definitely. Ah!
0:23:21 > 0:23:24Moments later, the door opens.
0:23:24 > 0:23:26You all right, Barbara?
0:23:26 > 0:23:27Take a seat there a second?
0:23:27 > 0:23:28There's a new photo op.
0:23:30 > 0:23:33Oh, yes! Here you go. Big smile, Barbara.
0:23:33 > 0:23:36But it's not the one Andy wants.
0:23:36 > 0:23:39He tries turning on the charm to get access to the driver's cab.
0:23:40 > 0:23:44- ..a quick picture just of her in the cab?- Er, probably not.
0:23:44 > 0:23:46Because we can't hold the train up.
0:23:46 > 0:23:49All I need is her just sat there, two seconds.
0:23:49 > 0:23:50I'll see what we can do.
0:23:50 > 0:23:53Oh, thank you. I really appreciate it,
0:23:53 > 0:23:55because it's like... It'd be absolutely brilliant, that.
0:23:55 > 0:23:57Things might be looking up,
0:23:57 > 0:24:00but he's running out of stations before Barbara gets off.
0:24:00 > 0:24:04I'm hoping that we'll get in there at the last minute.
0:24:04 > 0:24:07- BARBARA OVER TANNOY: - 'Now, the next station is Aldgate.
0:24:07 > 0:24:11'So mind the gap between the train and the platform!
0:24:11 > 0:24:13'I've always wanted to say that! "Mind the Gap!"'
0:24:13 > 0:24:16ANDY LAUGHS
0:24:17 > 0:24:21Barbara's finished, but Andy hasn't got his photo.
0:24:21 > 0:24:22One last chance.
0:24:24 > 0:24:26Do you mind if I get one very quick picture of you
0:24:26 > 0:24:28just sat in the seat, Barbara?
0:24:28 > 0:24:31- No, the train can't be delayed, sorry. Sorry.- No, don't worry.
0:24:31 > 0:24:33It's absolutely fine.
0:24:33 > 0:24:36It was a bit of a resounding "no" from everyone in the cab.
0:24:38 > 0:24:41Andy's shoot's in danger of going up the Khyber.
0:24:42 > 0:24:44But with Barbara carrying on regardless,
0:24:44 > 0:24:47Andy spots the perfect picture.
0:24:47 > 0:24:49Lovely. Show me the poppies, guys!
0:24:49 > 0:24:52- CAMERA SHUTTER CLICKS - Lovely.
0:24:52 > 0:24:54Absolutely brilliant, guys.
0:24:54 > 0:24:57- That's the picture. That's the picture.- The one?
0:24:57 > 0:24:59That's the one.
0:24:59 > 0:25:00Yeah!
0:25:00 > 0:25:03We got the shot. Absolutely brilliant.
0:25:03 > 0:25:06Two seamen puckering up to an English Rose
0:25:06 > 0:25:09is just the shot to get the campaign maximum publicity.
0:25:10 > 0:25:13Patience has really paid off. I'm so pleased.
0:25:13 > 0:25:15I've got to go, I've got to get these out, sent out straightaway.
0:25:17 > 0:25:21The photos are in the bag and the shoot is over.
0:25:21 > 0:25:23Barbara got her suit,
0:25:23 > 0:25:25Andy got his shots.
0:25:25 > 0:25:28It's a classic Carry On-type picture, there, isn't it?
0:25:28 > 0:25:30Barbara Windsor on the train.
0:25:30 > 0:25:33And the appeal got its publicity.
0:25:33 > 0:25:36Even if it has been a bit of a carry on getting there.
0:25:45 > 0:25:47Jewellery designer Eric Van Peterson
0:25:47 > 0:25:50is creating a high-street collection for Debenhams,
0:25:50 > 0:25:53to be launched at their flagship Oxford Street store.
0:25:56 > 0:25:58It's ten weeks since they visited his shop.
0:25:58 > 0:26:01Since then, Eric's been to the store's head office
0:26:01 > 0:26:05with refined designs, including a smaller owl...
0:26:05 > 0:26:07You were not too keen on my giant owl.
0:26:07 > 0:26:09This guy is much smaller.
0:26:09 > 0:26:12..and a less intricate bird.
0:26:12 > 0:26:14Let's do a bird.
0:26:14 > 0:26:17Let's try to avoid those really delicate parts.
0:26:19 > 0:26:21And now he's back at the head office
0:26:21 > 0:26:24and the roles are about to be reversed.
0:26:24 > 0:26:28Richard has taken Eric's designs and worked them up
0:26:28 > 0:26:32into practical samples with Debenhams' usual manufacturers.
0:26:32 > 0:26:35Eric's here to see them for the first time.
0:26:35 > 0:26:37We start with the feather story, then, Eric.
0:26:37 > 0:26:39So, we were really keen on the feather story.
0:26:39 > 0:26:41- What do you think of that? - It looks beautiful.
0:26:41 > 0:26:45What we've also done is we've developed a hoop earring.
0:26:45 > 0:26:47I love this group, guys.
0:26:47 > 0:26:49Then, if we look at the animal story,
0:26:49 > 0:26:50a little evolution of the bird.
0:26:50 > 0:26:53So, we've removed the stone from the mouth.
0:26:53 > 0:26:55The sterling silver being quite soft at the tip of the beak
0:26:55 > 0:26:58meant it was breaking off quite easily.
0:26:58 > 0:27:02The remodelled bird and other pieces are ready for production.
0:27:02 > 0:27:04But what became of Eric's owl?
0:27:04 > 0:27:07Now, I'm not quite sure about this.
0:27:07 > 0:27:10You guys are the only anti-owl people I've ever met.
0:27:10 > 0:27:11It's not that I'm anti-owl!
0:27:11 > 0:27:13I just think here it's not been very successful.
0:27:13 > 0:27:15I still think that's quite young. When you look at the...
0:27:15 > 0:27:17It doesn't have the level of sophistication.
0:27:17 > 0:27:19- There's definitely something wrong.- Yeah.
0:27:19 > 0:27:22There's definitely something wrong here, without a doubt.
0:27:22 > 0:27:23The owl can't be saved.
0:27:23 > 0:27:27But Eric, Richard and Delia are happy with the rest of the collection.
0:27:27 > 0:27:30- From here, we will see it in Oxford Street.- How long does that take?
0:27:30 > 0:27:33- So, it will be in about 12 weeks' time.- Fantastic.
0:27:35 > 0:27:38And 12 weeks later, at the Oxford Street store,
0:27:38 > 0:27:41Richard is waiting for Eric to see the finished collection
0:27:41 > 0:27:43on sale for the first time.
0:27:44 > 0:27:47It is always a bit daunting when the designers come down.
0:27:47 > 0:27:48- Morning.- Hey!
0:27:48 > 0:27:51- I'm hoping you're going to like what you're going to see today.- Me too.
0:27:53 > 0:27:55- What do you think? - It looks fabulous.
0:27:55 > 0:27:57- It looks great, doesn't it? - It looks really good.
0:27:57 > 0:28:00Overall, Eric's happy that his designs have made it
0:28:00 > 0:28:03from his drawing board to the Oxford Street counter -
0:28:03 > 0:28:06albeit refined along the way.
0:28:07 > 0:28:11Moments after launch - the most important thing.
0:28:11 > 0:28:14The first sales prove customers like the look of them.
0:28:14 > 0:28:19It's always exciting to see someone actually purchasing something
0:28:19 > 0:28:22and, even after all this time,
0:28:22 > 0:28:24you go through the same process.
0:28:24 > 0:28:27But it's just as exciting now as it's always been.