0:00:02 > 0:00:04It's the most famous shopping street in the world in the heart
0:00:04 > 0:00:10of Britain's capital city, 1.5 miles long with 30 million visitors
0:00:10 > 0:00:16each year, with some of the world's most famous shops, biggest stars...
0:00:16 > 0:00:21- Kate Moss!- ..and busiest stations. - Sorry, guys. Stand back for me.
0:00:21 > 0:00:25What does it take to keep it running 24 hours a day...
0:00:25 > 0:00:27Busiest street in the world so it needs constant attention.
0:00:27 > 0:00:30- ..seven days a week?- Clear off!
0:00:30 > 0:00:33You're going to be arrested on suspicion of attempted theft.
0:00:33 > 0:00:38- Are you ready, London? - A street that never sleeps...
0:00:38 > 0:00:40This sort of thing wouldn't happen anywhere else.
0:00:42 > 0:00:43..Oxford Street.
0:00:46 > 0:00:51- Coming up: Rogue rickshaw drivers on Oxford Street.- Police. Move on.
0:00:51 > 0:00:54The police set out to crush the problem.
0:00:54 > 0:00:57Happy days! Woohoo!
0:00:57 > 0:01:00There's a competition to design a shop window...
0:01:01 > 0:01:03We have made our final choice.
0:01:03 > 0:01:07- ..but the installation doesn't run smoothly...- I can see it there!
0:01:07 > 0:01:10That's a curve. You'll never get flush on the curve.
0:01:10 > 0:01:12..builders teeter on the edge...
0:01:12 > 0:01:15Yeah, it's a very long way down, so it is.
0:01:15 > 0:01:17Whoa, whoa, whoa!
0:01:17 > 0:01:22..and there's a problem for an Oxford Street Tube driver.
0:01:22 > 0:01:24I believe someone found themselves under a train.
0:01:29 > 0:01:33Constable Andy Pescott is the ward officer for the ORB police team,
0:01:33 > 0:01:35dedicated to Oxford Street.
0:01:36 > 0:01:40It's his job to listen to the concerns of local residents
0:01:40 > 0:01:41and businesses.
0:01:41 > 0:01:43One of the most frequent complaints is the behaviour of some
0:01:43 > 0:01:48- of the street's rickshaw drivers. - Oi, what's that light? Red!
0:01:48 > 0:01:52You're crossing a road and you've got children on board.
0:01:53 > 0:01:56The trade is unlicensed but not illegal.
0:01:56 > 0:02:00While some pedicab riders adhere to the rules, residents and businesses
0:02:00 > 0:02:04complain that many others frequently break them, clogging up the roads...
0:02:06 > 0:02:09- Whose is this one?- ..parking where they're not meant to...
0:02:09 > 0:02:12You both know that you cannot park outside Selfridges.
0:02:12 > 0:02:13..playing music too loud...
0:02:13 > 0:02:15MUSIC BLARES
0:02:15 > 0:02:17..and charging too much.
0:02:17 > 0:02:23- £5 per minute per person? - Yeah.- It's extortion.
0:02:23 > 0:02:24For the last two years,
0:02:24 > 0:02:28Andy's waged a one-man war against those operating on his patch.
0:02:29 > 0:02:32Oi! Clear off!
0:02:32 > 0:02:35He's tried various schemes to make them obey the rules,
0:02:35 > 0:02:38including signing them up to a code of practice...
0:02:38 > 0:02:40You will not stop on Oxford Street.
0:02:40 > 0:02:45- You will ride until your legs drop off.- ..issuing dispersal orders...
0:02:45 > 0:02:47You will not return for 48 hours.
0:02:47 > 0:02:50If you return within that time, you will be arrested.
0:02:50 > 0:02:54- ..and just plain telling them off. - And get on your way. Keep going!
0:02:54 > 0:02:57But the problem just keeps getting worse and worse...
0:02:57 > 0:03:00You know the rules and regulations.
0:03:00 > 0:03:05..so much so that things have now come to a head for Andy.
0:03:05 > 0:03:08Tried working in partnership with them. They're not interested.
0:03:08 > 0:03:10It's all about money and greed.
0:03:10 > 0:03:12They are unlicensed, they're unregulated
0:03:12 > 0:03:14and they're uncontrolled.
0:03:14 > 0:03:17These guys think they can rule the streets. They can't.
0:03:17 > 0:03:19I can because I'm the law.
0:03:20 > 0:03:24But today, Andy thinks he's about to bring an end to the problem,
0:03:24 > 0:03:26once and for all.
0:03:26 > 0:03:29He's now got a new weapon with which to bring the riders to heel -
0:03:29 > 0:03:34a criminal behaviour order, the modern equivalent of an ASBO.
0:03:34 > 0:03:37The authorities can apply for one if they've evidence
0:03:37 > 0:03:41all their other efforts at containing the problem have been ignored.
0:03:41 > 0:03:44And today, Andy's doing just that.
0:03:44 > 0:03:47He's taking one of his biggest problem drivers to court,
0:03:47 > 0:03:51where he could face a hefty fine and even more serious sanctions.
0:03:51 > 0:03:54Hopefully, I can get him banned from Westminster from riding
0:03:54 > 0:03:57anything other than a two-wheeled bicycle.
0:03:57 > 0:04:00Andy heads to court and he's already in a bad mood.
0:04:00 > 0:04:03He's had to cancel a family holiday to attend
0:04:03 > 0:04:06and there's a Tube strike on so he's having to walk.
0:04:07 > 0:04:13It's expected by my local community that somebody deals with it
0:04:13 > 0:04:18and represents them. If I can't succeed, then nobody can succeed.
0:04:19 > 0:04:23A pedicab rider has never been prosecuted in this way before
0:04:23 > 0:04:27and Andy isn't completely sure what the judge will decide.
0:04:27 > 0:04:29Well, everything's riding on this case today
0:04:29 > 0:04:30because it's going to set precedents.
0:04:30 > 0:04:32If I don't get a good result,
0:04:32 > 0:04:35it's going to send a message to them that they can flout the law, and
0:04:35 > 0:04:40the message I've got to send is that they are banned from my footprint.
0:04:40 > 0:04:43Nevertheless, he's confident of securing a conviction.
0:04:43 > 0:04:49I am the sheriff so there's only one outcome, isn't there? Happy days!
0:04:49 > 0:04:53The rider Andy's pursuing today is one of his serial problems.
0:04:53 > 0:04:56Called Davis Kaminskis, he's due in court at midday.
0:04:56 > 0:04:58Andy heads in to wait for him.
0:05:05 > 0:05:08But three hours later, there's still no sign of him.
0:05:10 > 0:05:12Most of the rickshaw riders know each other
0:05:12 > 0:05:16so Andy rings round some of them to try and locate Davis Kaminskis.
0:05:17 > 0:05:21So it's confirmed that Davis Kaminskis has left the country?
0:05:23 > 0:05:26All right. I appreciate that. Thank you very much, my friend. All right.
0:05:26 > 0:05:29I'll see you on the streets. All right. Cheers, mate.
0:05:29 > 0:05:34It's not good news. Andy put his best suit on for nothing.
0:05:34 > 0:05:37I've been stood at court all day like a complete muppet.
0:05:37 > 0:05:40I've cancelled my leave with my family to be here today at court.
0:05:40 > 0:05:42There'll be a warrant out for his arrest,
0:05:42 > 0:05:46and if he returns to the country, then he'll be arrested.
0:05:46 > 0:05:49I just wanted today's case to be the first one to send a clear
0:05:49 > 0:05:51message to the other riders.
0:05:51 > 0:05:56I'm just very angry that my day's been wasted. Very angry.
0:05:57 > 0:06:01And the bad news for the pedicab riders of Oxford Street is
0:06:01 > 0:06:04that Andy's got to walk down it to get back to the station.
0:06:06 > 0:06:08Police. Move on.
0:06:08 > 0:06:09If I see you again,
0:06:09 > 0:06:12you will get a community protection notice next time you stop here.
0:06:12 > 0:06:13Jog on, mate.
0:06:15 > 0:06:18It's just relentless, isn't it? If it's not one thing, it's another.
0:06:18 > 0:06:21Don't give him any money, mate. On your way.
0:06:23 > 0:06:26And then, across the street, Andy spots something that really
0:06:26 > 0:06:27makes his blood boil...
0:06:29 > 0:06:30HE SIGHS
0:06:30 > 0:06:35..an unattended pedicab parked up in the road, blocking the junction.
0:06:35 > 0:06:36The guy's taking the mickey, isn't he?
0:06:36 > 0:06:41Moments later, the rider appears, thinking he's got himself a fare.
0:06:41 > 0:06:45- Good. Ready?- Yeah, I'm ready, my friend.- Oh, sorry, mate.
0:06:45 > 0:06:47- Yeah, police. You're taking the mickey, aren't you?- Huh?
0:06:47 > 0:06:50- You're taking the mickey. - No, no, sorry...
0:06:50 > 0:06:52Yeah, the answer is, "Yes, officer, I am taking the mickey."
0:06:52 > 0:06:55Why have you abandoned it, firstly?
0:06:55 > 0:06:58Secondly, you actually parked at the junction on the lights.
0:06:58 > 0:07:00It's just, er... Got a coffee...
0:07:00 > 0:07:02If you want to stop and have coffee, me old mate,
0:07:02 > 0:07:05- do it on somebody else's footprint, OK?- Yeah.
0:07:05 > 0:07:08You were about 20 seconds away from me getting this impounded
0:07:08 > 0:07:12for left unattended so get on your horse, get out of Dodge.
0:07:12 > 0:07:15Thoroughly chastened, the rider tries to make a quick getaway.
0:07:15 > 0:07:19- A little too quick for Andy. - Move off with the lights, please.
0:07:19 > 0:07:20With the lights.
0:07:20 > 0:07:23Green! Go! Hasta la vista!
0:07:24 > 0:07:26As he continues his patrol,
0:07:26 > 0:07:31Andy spots another of his worst offending rickshaw riders, Rudolph.
0:07:31 > 0:07:37- Hello, Rudolph.- Hi.- He's someone that knows Davis Kaminskis well.
0:07:37 > 0:07:40- Davis, he should have been in court today.- Yeah?
0:07:40 > 0:07:44- There's now going to be an arrest warrant out for him.- I don't know.
0:07:44 > 0:07:48I'm just very angry that my day's been spent in court and his wasn't.
0:07:49 > 0:07:53- Hello, mate.- And five minutes later, he comes across Mavis.
0:07:53 > 0:07:56He's another major flouter of the rules governing rickshaws
0:07:56 > 0:07:58and a fellow friend of Davis Kaminskis'.
0:08:02 > 0:08:04So he went back to Latvia to get it done?
0:08:12 > 0:08:15It's one of the better excuses Andy's heard.
0:08:15 > 0:08:17What he should have done, though, is
0:08:17 > 0:08:20because he was summoned to court, he should have let somebody know.
0:08:20 > 0:08:22And it may well be that he's arrested at the port
0:08:22 > 0:08:25- when he comes back in.- OK. We have a receipt for the hospital.
0:08:25 > 0:08:31- Make sure he has the emergency stuff on him.- Yeah, yeah, yeah, yeah.
0:08:31 > 0:08:33If he can prove a genuine medical emergency,
0:08:33 > 0:08:36he won't be punished for missing the court date.
0:08:36 > 0:08:40Either way, Andy's chance to set a legal precedent to bring
0:08:40 > 0:08:43the rogue rickshaw riders to order has gone for today.
0:08:44 > 0:08:46He puts paperwork together to get criminal behaviour
0:08:46 > 0:08:49orders against two more of his major problem riders,
0:08:49 > 0:08:53both of whom he met today - Rudolph and Mavis.
0:08:56 > 0:09:02- Later, Andy's back at court but where are his riders?- It's now 2:15.
0:09:02 > 0:09:04He was supposed to have been there for 1:30.
0:09:04 > 0:09:07I'm a bit worried he's not going to turn up.
0:09:14 > 0:09:19Shop windows are the most important advertising space on Oxford Street.
0:09:19 > 0:09:24Each one has just a few seconds to grab the eye of passers-by to
0:09:24 > 0:09:25lure them in.
0:09:25 > 0:09:28Getting it right can be the difference between success or
0:09:28 > 0:09:29failure for a store.
0:09:31 > 0:09:34Designing a window on Oxford Street is the pinnacle of a visual
0:09:34 > 0:09:38merchandiser's career and usually takes years to reach.
0:09:38 > 0:09:41But today, one leading high-street chain is launching
0:09:41 > 0:09:46- a competition to give the job to a novice.- OK, guys.
0:09:46 > 0:09:48We've got quite a lot to get through today.
0:09:50 > 0:09:52At the London College of Fashion,
0:09:52 > 0:09:54part of the University of the Arts London,
0:09:54 > 0:09:57these students, currently studying for degrees in fashion,
0:09:57 > 0:09:59visual merchandising and branding,
0:09:59 > 0:10:02are about to be given their shot at the big time.
0:10:02 > 0:10:06One of them will win the chance to design a window display.
0:10:06 > 0:10:09It's for the flagship Oxford Circus store
0:10:09 > 0:10:11of British fashion chain, Warehouse.
0:10:14 > 0:10:17So what I want you guys to do is a takeover on one of our stores.
0:10:17 > 0:10:19This is one of our flagship stores.
0:10:21 > 0:10:24For Warehouse, handing over the design for such a key shop
0:10:24 > 0:10:28window to a novice is taking quite a risk
0:10:28 > 0:10:32but visual merchandiser Laura Woods believes it's worth it.
0:10:32 > 0:10:35I think, if we're going to do the project, it has to be a big deal.
0:10:35 > 0:10:37There's no point in doing, like, you know,
0:10:37 > 0:10:40a small store that probably doesn't get as much footfall.
0:10:41 > 0:10:42For the last 18 months,
0:10:42 > 0:10:46designing the store's windows has been Laura's responsibility.
0:10:46 > 0:10:49This time, she'll mentor the students as they come up
0:10:49 > 0:10:53with their own plans before choosing a winner and building their window.
0:10:55 > 0:10:56It's a great opportunity.
0:10:56 > 0:10:59I mean, we're being able to put our work out there.
0:10:59 > 0:11:03The general public getting to see it and it being for the brand,
0:11:03 > 0:11:04it's an amazing opportunity.
0:11:06 > 0:11:08They start with a visit to the store.
0:11:09 > 0:11:12So basically, you will take over this entire space.
0:11:12 > 0:11:14It's up to you to do exactly what you want.
0:11:14 > 0:11:17One of the biggest challenges for the students will be to work out
0:11:17 > 0:11:20how to turn their ideas into reality.
0:11:20 > 0:11:22So when you come back with your designs,
0:11:22 > 0:11:25we'll work with you guys with a supplier to actually build it.
0:11:25 > 0:11:28You know, when we actually install it, you guys will be here,
0:11:28 > 0:11:29installing it with us.
0:11:29 > 0:11:33Course leader Sarah Bailey is overseeing the students.
0:11:34 > 0:11:36The next stage will be to go off and research
0:11:36 > 0:11:39and they will get some feedback on their sketches.
0:11:39 > 0:11:41I think it's time to see what they come up with.
0:11:41 > 0:11:44I hope we're going to see something completely different.
0:11:44 > 0:11:46Think about something that's going to be amazing
0:11:46 > 0:11:48and then work around how you can make that affordable.
0:11:48 > 0:11:52And I think that's where the creativity also comes in.
0:11:52 > 0:11:54A month later and things are moving fast.
0:11:54 > 0:11:57Head of Warehouse visual merchandising Nathan King
0:11:57 > 0:12:00is at the college to check on progress.
0:12:00 > 0:12:03- Where are you taking it here?- It's just kind of what came to my head.
0:12:03 > 0:12:05I was just, like, right, how can I recreate this?
0:12:05 > 0:12:09I was sort of, like, looking at textures and things
0:12:09 > 0:12:10so I started to look up playgrounds.
0:12:10 > 0:12:13We'll probably have kids coming in, you'll probably find,
0:12:13 > 0:12:14to play on the window!
0:12:14 > 0:12:18The students spend another three weeks finessing their designs
0:12:18 > 0:12:20until Nathan and Laura are back at the college to
0:12:20 > 0:12:25- review their final submissions. - This looks fantastic.
0:12:25 > 0:12:29I think that's a lovely execution.
0:12:29 > 0:12:31I feel it might be a little youthful.
0:12:31 > 0:12:35- There is a lot to take in. - It's about refining it.
0:12:35 > 0:12:36We're going to have to work with whoever
0:12:36 > 0:12:40we choose to make it commercial, to make it cost-effective.
0:12:40 > 0:12:44We've got a really tricky decision to make now.
0:12:44 > 0:12:47And finally, eight weeks after the first briefing,
0:12:47 > 0:12:49their three favourites are invited back.
0:12:50 > 0:12:54Gillian's based her design on an urban chameleon theme
0:12:54 > 0:12:57and uses industrial materials,
0:12:57 > 0:13:00Emma was inspired by the Giant's Causeway in Northern Ireland
0:13:00 > 0:13:03and has constructed a wave shape from wooden blocks,
0:13:03 > 0:13:08while Molly has focused on innovative product display with mirrors
0:13:08 > 0:13:13and glass globes, but only one will be crowned as the winner.
0:13:13 > 0:13:15I just want to know!
0:13:15 > 0:13:17I'm just waiting for, like, their decision.
0:13:17 > 0:13:21- Really kind of shaky.- Morning, guys.
0:13:21 > 0:13:25Later, things go a bit X Factor as a winner is announced...
0:13:25 > 0:13:28We have made our final choice.
0:13:28 > 0:13:33..but turning a vision into cold reality isn't as easy as it seems.
0:13:33 > 0:13:35The majority of them should be the small ones.
0:13:35 > 0:13:37You said cut some of them down.
0:13:48 > 0:13:50Building sites present many challenges
0:13:50 > 0:13:53and Oxford Street can be trickier than most.
0:13:56 > 0:13:58The narrow confines
0:13:58 > 0:14:01and millions of shoppers passing by add to the complexities
0:14:01 > 0:14:03faced by construction companies...
0:14:05 > 0:14:08..all of which take safety very seriously.
0:14:09 > 0:14:12That's certainly the case on the Oriana project.
0:14:12 > 0:14:17This 220,000 square foot development at the east end of the street
0:14:17 > 0:14:20is due for completion in late 2016
0:14:20 > 0:14:24and will provide retail space, offices and flats.
0:14:24 > 0:14:27Today, the builders have got a crucial job to do.
0:14:29 > 0:14:32There's a two-storey basement underneath an existing
0:14:32 > 0:14:34concrete floor.
0:14:34 > 0:14:38It's currently held up by a number of concrete pillars but to make
0:14:38 > 0:14:42this usable retail space, they want to remove the pillars altogether.
0:14:42 > 0:14:43OK, Dave.
0:14:43 > 0:14:45They've spent the last two days craning
0:14:45 > 0:14:48and welding a huge metal crossbar into place,
0:14:48 > 0:14:53supported by new steel struts to take the weight from the old pillars.
0:14:55 > 0:14:58With the bar in place, they can now jackhammer them out.
0:14:58 > 0:15:01And that's when things get challenging.
0:15:03 > 0:15:06It's one of the biggest tasks on the job, actually.
0:15:06 > 0:15:08Very tricky and very dangerous but with the health
0:15:08 > 0:15:11and safety in place, everything should go well.
0:15:13 > 0:15:16Making sure it does is Martin Kenefick
0:15:16 > 0:15:18and his five-tonne excavator machine.
0:15:20 > 0:15:23Within the next two days, I need to get this big lump of concrete,
0:15:23 > 0:15:28this block of concrete, broke down safe and securely.
0:15:28 > 0:15:30While Martin's knocking down the old support columns,
0:15:30 > 0:15:32Warren needs to make sure the slab
0:15:32 > 0:15:36and newly-installed metal beam above stay perfectly still.
0:15:37 > 0:15:39So this beam is holding up this slab.
0:15:39 > 0:15:42We're just taking levels now at this moment because,
0:15:42 > 0:15:44if there's any movement at all, we've got to stop work
0:15:44 > 0:15:47cos it's very dangerous underneath.
0:15:47 > 0:15:50More than a centimetre's movement would mean the support was
0:15:50 > 0:15:52unstable and risk the whole concrete floor
0:15:52 > 0:15:55collapsing into the ten-metre hole beneath.
0:15:57 > 0:16:01Martin picks up his jackhammer and gets to work on the column.
0:16:01 > 0:16:02Here we go.
0:16:02 > 0:16:05HAMMERING
0:16:08 > 0:16:10Most of the steel is in my way.
0:16:10 > 0:16:13It's very hard to break the concrete around it.
0:16:14 > 0:16:17After three hours of jackhammering, Warren steps in.
0:16:17 > 0:16:19If you stop breaking now.
0:16:19 > 0:16:20We're going to check the level of the beam,
0:16:20 > 0:16:23make sure it's not moving, yeah?
0:16:23 > 0:16:25Now, the moment of truth.
0:16:27 > 0:16:28Have a nice day.
0:16:31 > 0:16:35- How we looking?- It's nice. - Nice, yeah? That's good news.
0:16:37 > 0:16:39The beam is holding firm.
0:16:39 > 0:16:43In the excavator, Martin's edging closer and closer to the entrance
0:16:43 > 0:16:47to the pit, extending the machine to reach what's left of the column.
0:16:47 > 0:16:48There's only a small bit left
0:16:48 > 0:16:52but reaching it is the main problem at the minute.
0:16:52 > 0:16:54He spins the digger around to get even closer.
0:16:57 > 0:17:01He's now right on the edge of the pit.
0:17:01 > 0:17:03It's getting very hairy, so it is. Very scary.
0:17:06 > 0:17:08It's a very long way down.
0:17:10 > 0:17:13This would probably be up there with sort of the riskier
0:17:13 > 0:17:17stuff we're undertaking on this project.
0:17:17 > 0:17:19There's a man for the job and they're doing it safely.
0:17:19 > 0:17:21I've got all my good faith in him.
0:17:21 > 0:17:24Just last bit of the block so I'm going to have to stretch
0:17:24 > 0:17:28the machine now to its full capacity and see, can I push it over?
0:17:32 > 0:17:35The back of the tracks are off the ground and Martin's
0:17:35 > 0:17:39stretched as far as he possibly can but the pillars are still standing.
0:17:39 > 0:17:42He's at full reach now. He's as close as he can get.
0:17:42 > 0:17:44We need a rethink on how we're going to get the lower
0:17:44 > 0:17:46part of the poles down.
0:17:47 > 0:17:51After a moment's puzzling, Warren's come up with a plan.
0:17:51 > 0:17:54What I want to try and do is try and lift the five-tonne machine
0:17:54 > 0:17:56down into the basement, mate,
0:17:56 > 0:17:58in through that hole we got in the slab.
0:17:58 > 0:18:03Craning the excavator into the hole is the quickest and easiest solution.
0:18:03 > 0:18:06The alternative, building a ramp, would take a lot more time
0:18:06 > 0:18:07and manpower.
0:18:08 > 0:18:11Getting it in there is the job of crane operator Dave,
0:18:11 > 0:18:14150 foot above Oxford Street.
0:18:15 > 0:18:18So, yeah, that would be the heaviest lift for today.
0:18:18 > 0:18:22Dave's used to lifting anything and everything on this site
0:18:22 > 0:18:27but this won't be simple. Warren's not even sure the machine will fit.
0:18:27 > 0:18:29There's rebars sticking out, which is going to
0:18:29 > 0:18:31extend the slab at a later date,
0:18:31 > 0:18:34so I'm just hoping it will squeeze down in between the two.
0:18:34 > 0:18:35Hopefully.
0:18:37 > 0:18:40The digger is changed to the crane and Dave begins to lift it.
0:18:40 > 0:18:45- Five tonnes is quite a lot. - OK, whenever we're ready, yeah?
0:18:46 > 0:18:48The crane will bend and twist.
0:18:49 > 0:18:51And as you're lifting a heavy load,
0:18:51 > 0:18:55you'll feel the crane just start leaning forward.
0:18:55 > 0:18:59So then you bring your gib back to keep it central.
0:19:00 > 0:19:02Yeah. But you learn quickly!
0:19:02 > 0:19:04HE CHUCKLES
0:19:04 > 0:19:06Later, digging a hole for themselves.
0:19:06 > 0:19:11Can the Oriana team get the excavator in and the concrete pillars out?
0:19:11 > 0:19:14Um, hopefully, we can... Ooh!
0:19:22 > 0:19:26Every year, 30 million people visit Oxford Street.
0:19:27 > 0:19:30The vast majority come by public transport
0:19:30 > 0:19:33and that means riding the bus or taking the Tube.
0:19:36 > 0:19:41And neither form of transport can get there without their drivers.
0:19:41 > 0:19:45But just what's involved, being a driver of public transport,
0:19:45 > 0:19:48on and under Europe's busiest shopping street?
0:19:48 > 0:19:51There are 3,500 Tube drivers in London.
0:19:51 > 0:19:55- Will Gillingham is one of them. - Ta-da!
0:19:55 > 0:20:01He's starting his day's work 15 miles from Oxford Street in West Ruislip.
0:20:01 > 0:20:04Once we get a nice green signal, we can be out of here.
0:20:06 > 0:20:08We're on the Central Line.
0:20:08 > 0:20:10We've just left South Ruislip, heading east.
0:20:12 > 0:20:17It takes around six months to train to be a Tube driver.
0:20:17 > 0:20:20Today, Will's taking his Tube train right through Oxford Street's
0:20:20 > 0:20:22four Tube stations.
0:20:22 > 0:20:26Foremost among them, the busiest railway station in the UK -
0:20:26 > 0:20:27Oxford Circus.
0:20:29 > 0:20:33On the other side of London, Sharon is getting ready to make
0:20:33 > 0:20:36the same journey in the opposite direction and above ground.
0:20:39 > 0:20:41And I've taken my bus from Archway,
0:20:41 > 0:20:43get all the lovely passengers on board.
0:20:43 > 0:20:47She's one of 25,000 London bus drivers.
0:20:47 > 0:20:51Today, she's driving the 390 right down Oxford Street.
0:20:51 > 0:20:53I've been on the job, ooh, 16 years now.
0:20:53 > 0:20:58It's been kind of a challenge but, yeah, I love the challenge.
0:20:58 > 0:21:02Sharon will be driving the new Routemaster, modelled on its iconic
0:21:02 > 0:21:05but now retired namesake.
0:21:05 > 0:21:08Each bus costs around £350,000 -
0:21:08 > 0:21:11more than the average price of a UK home.
0:21:11 > 0:21:12Hello, Shez!
0:21:12 > 0:21:14Today, Gary will be Sharon's conductor,
0:21:14 > 0:21:17- now known as a customer assistant. - You all right?- All right?
0:21:17 > 0:21:20- Yeah, good to see you again. - Nice one.- Nice working with you.
0:21:20 > 0:21:23- All right?- Yeah, you?- Yeah.- I ain't worked with you for a while.- I know.
0:21:23 > 0:21:26- It's been ages!- That's nice. Well, I'm glad I'm with you.
0:21:26 > 0:21:30Sharon and Gary have got a regular shift ahead of them
0:21:30 > 0:21:32involving six journeys up and down Oxford Street.
0:21:34 > 0:21:35They get going.
0:21:37 > 0:21:40Meanwhile, underground, Will is approaching the first
0:21:40 > 0:21:45and quietest of the four Oxford Street stations.
0:21:45 > 0:21:47This is Marble Arch.
0:21:47 > 0:21:48This is lunchtime.
0:21:48 > 0:21:52Give it another three hours or so and it gets quite interesting.
0:21:52 > 0:21:56Will's cab connects with the station's CCTV to help him
0:21:56 > 0:21:58operate the doors.
0:21:58 > 0:22:00So what you're looking at is all four at the same time
0:22:00 > 0:22:02and making sure that, when you want close the doors,
0:22:02 > 0:22:04there's no-one about to get caught in them.
0:22:04 > 0:22:05Please stand clear.
0:22:05 > 0:22:08Mind the closing doors now. Mind the doors.
0:22:08 > 0:22:11Next up is the biggest challenge for any Tube driver -
0:22:11 > 0:22:13the UK's busiest station.
0:22:14 > 0:22:17Next station is Oxford Circus and this one gets really,
0:22:17 > 0:22:20really busy and it doesn't disappoint!
0:22:20 > 0:22:22HE LAUGHS
0:22:22 > 0:22:26100 million passengers use Oxford Circus station every year.
0:22:26 > 0:22:31Making sure the doors close safely is paramount for Will.
0:22:31 > 0:22:33Ladies and gentlemen, please board the train quickly
0:22:33 > 0:22:36and move right down inside the cars. Now stand clear of the doors.
0:22:36 > 0:22:38The train is getting ready to depart. Stand clear now.
0:22:38 > 0:22:40We should really be departing
0:22:40 > 0:22:42but this is a typical example where we're likely to
0:22:42 > 0:22:46be in the platform just a few seconds longer than would be ideal.
0:22:46 > 0:22:48This train is now ready to depart. Stand clear now, please.
0:22:48 > 0:22:51Mind the closing doors. Mind the doors.
0:22:54 > 0:22:58With Oxford Circus passed, Will can begin to breathe a bit easier
0:22:58 > 0:23:01but a little further along and a call comes through to his cab.
0:23:09 > 0:23:12We are now at St Paul's and there we have...
0:23:12 > 0:23:14The light control are calling through to us,
0:23:14 > 0:23:18telling us that...on the eastbound, to hold.
0:23:18 > 0:23:22He's forced to hold the train while he finds out what's going on.
0:23:22 > 0:23:25Well, unfortunately, at Mile End on the eastbound,
0:23:25 > 0:23:30I believe someone found themselves under a train.
0:23:30 > 0:23:32The exact details of how that happened,
0:23:32 > 0:23:34what it was all about, I don't know.
0:23:34 > 0:23:36Someone on the tracks is the most difficult thing
0:23:36 > 0:23:39London Underground staff face at any time.
0:23:40 > 0:23:41Part and parcel of the job,
0:23:41 > 0:23:46that people do find themselves under trains, for whatever reason.
0:23:46 > 0:23:48Sometimes an accident, sometimes it isn't.
0:23:48 > 0:23:50It's that feeling of helplessness where,
0:23:50 > 0:23:55if someone is going to do that, you cannot do anything to avoid it.
0:23:57 > 0:24:01Trains are held back along the line while staff deal with the incident.
0:24:01 > 0:24:05Will and his passengers, meanwhile, sit patiently and wait.
0:24:10 > 0:24:14Back above ground and things are getting busy for Sharon and Gary.
0:24:15 > 0:24:18Just at the start of Oxford Street now.
0:24:19 > 0:24:21Oh, he's waiting for the bus. Come down.
0:24:21 > 0:24:23I'm waiting, I'm waiting, I'm waiting!
0:24:23 > 0:24:25BEEPING
0:24:25 > 0:24:27I wouldn't have left you. I saw you running.
0:24:27 > 0:24:28SHE LAUGHS
0:24:28 > 0:24:29BEEPING
0:24:29 > 0:24:34Oxford Street is a journey many bus drivers dislike.
0:24:34 > 0:24:38- Sharon has many obstacles to avoid... - Some people aren't even looking.
0:24:38 > 0:24:42They're just walking across and not even looking if the bus is moving.
0:24:42 > 0:24:43..reckless pedicabs...
0:24:43 > 0:24:46You just don't know when they're going to swing in front of you
0:24:46 > 0:24:49- and turn around.- ..crazy cyclists... - Didn't even look.
0:24:49 > 0:24:54- He just jumped in the road. - ..foolhardy pedestrians.- Uh-uh-uh!
0:24:54 > 0:24:57We've got a Roadrunner! He didn't even look either.
0:24:57 > 0:25:00Still keeping the good old wits about me. Wow!
0:25:01 > 0:25:03But despite the other road users,
0:25:03 > 0:25:07she makes it to the end of the street on time and in one piece.
0:25:09 > 0:25:14Back underground and the Tube trains at Oxford Circus are at a standstill.
0:25:14 > 0:25:18Further down the line, Will is still stuck in a station.
0:25:18 > 0:25:21This is taking a little longer to put right than we would normally be.
0:25:21 > 0:25:23This train is pretty full and, right now,
0:25:23 > 0:25:24it's going to be hot back there.
0:25:26 > 0:25:28In the height of summer,
0:25:28 > 0:25:33temperatures on the Tube can reach as high as 35 degrees Celsius.
0:25:33 > 0:25:36- With a man who wants to know what gives. Hello, buddy.- How you doing?
0:25:36 > 0:25:37Yeah, cool, mate.
0:25:40 > 0:25:42Neither have we, if you want the truth!
0:25:42 > 0:25:44No, the latest update I got was about five minutes ago,
0:25:44 > 0:25:47- expecting it will be five minutes. - Five minutes, yeah?
0:25:47 > 0:25:51They've got traction current off because they want to reset
0:25:51 > 0:25:55the section switch but it don't normally take this long.
0:25:55 > 0:25:57- All right, then. Cheers. - All right, buddy.
0:25:58 > 0:26:00There we go.
0:26:00 > 0:26:04Finally, after 20 minutes of waiting, a message comes through.
0:26:04 > 0:26:07"Internal message for eastbound trains, drivers proceed..."
0:26:07 > 0:26:10- We're good to go! - "Eastbound trains, eastbound trains,
0:26:10 > 0:26:12"Notting Hill Gate all the way to Bethnal Green..."
0:26:12 > 0:26:15Good afternoon, ladies and gents, good news, we are now good to go,
0:26:15 > 0:26:17that problem ahead of us has been resolved.
0:26:17 > 0:26:21Please stand clear, mind the closing doors now, mind the closing doors.
0:26:22 > 0:26:25Will and his passengers can get going again.
0:26:25 > 0:26:29Above ground meanwhile, Sharon and Gary are done for the day.
0:26:29 > 0:26:31Between them, London's buses and tubes
0:26:31 > 0:26:34have carried ten million passengers today
0:26:34 > 0:26:36and it's all thanks to their drivers
0:26:36 > 0:26:39and of course, the customer assistants.
0:26:39 > 0:26:43They've done their bit to keep Oxford Street moving.
0:26:45 > 0:26:47And here we are right now, the light at the end of the tunnel.
0:26:47 > 0:26:50Daylight is ahead of us.
0:27:00 > 0:27:03Earlier, we saw PC Andy Pescott's one-man war
0:27:03 > 0:27:06on the rogue rickshaw drivers of Oxford Street...
0:27:06 > 0:27:09- Police. Move on. - ..reach the criminal courts.
0:27:09 > 0:27:13On that occasion, the driver he was after, Davis Kaminskis,
0:27:13 > 0:27:14didn't turn up.
0:27:14 > 0:27:18I've been stood at court all day like a complete muppet.
0:27:18 > 0:27:22I'm just very angry that my day's been wasted.
0:27:22 > 0:27:23Very angry.
0:27:23 > 0:27:26But six weeks later, and Andy's back at court
0:27:26 > 0:27:29with another chance to establish a precedent.
0:27:29 > 0:27:33He's brought a case against a second rider, Rudolph.
0:27:33 > 0:27:34Hello, Rudolph.
0:27:34 > 0:27:37He's one of a group of riders that are constantly breaking the rules.
0:27:37 > 0:27:41Andy plans to get him slapped with a criminal behaviour order,
0:27:41 > 0:27:45which could see him given a long-term ban from operating in the area.
0:27:45 > 0:27:46It's going to be quite difficult,
0:27:46 > 0:27:49because obviously pedicab riding is his livelihood
0:27:49 > 0:27:52and I'm trying to get him banned from the entirety of the borough.
0:27:52 > 0:27:53It's the first of its kind
0:27:53 > 0:27:57and there's a lot of people going to be monitoring the outcome of that,
0:27:57 > 0:27:59including all the pedicab riders,
0:27:59 > 0:28:02so, fingers crossed, it goes our way.
0:28:02 > 0:28:03Andy heads in.
0:28:04 > 0:28:07But after half an hour inside, he's back out.
0:28:09 > 0:28:14Once again, he's been left waiting for a rider to turn up to court.
0:28:14 > 0:28:17It's not surprising, but then he has a lot riding on it himself,
0:28:17 > 0:28:21so hopefully he's got an excuse for why he's late.
0:28:21 > 0:28:23If he doesn't turn up in the next few minutes,
0:28:23 > 0:28:26Andy will miss his spot in front of the judge
0:28:26 > 0:28:28and the day will have been wasted again.
0:28:29 > 0:28:33- Oh, there he is.- Suddenly, Rudolph makes an appearance.
0:28:33 > 0:28:35Rudolph, that way!
0:28:35 > 0:28:38Andy knows him well and rushes him into court.
0:28:42 > 0:28:45After an hour inside, they're out.
0:28:46 > 0:28:47ANDY LAUGHS
0:28:47 > 0:28:50The criminal behaviour order's been granted.
0:28:50 > 0:28:53He's been banned from Oxford Street for two years
0:28:53 > 0:28:55from riding a pedicab.
0:28:55 > 0:29:00The two year ban is a massive personal triumph for Andy.
0:29:00 > 0:29:03Not only is one of his worst offenders now off the streets,
0:29:03 > 0:29:06but he's got a legal precedent he can use
0:29:06 > 0:29:08to get the other riders into line.
0:29:08 > 0:29:10They're going to realise we're not to be messed with
0:29:10 > 0:29:14and every single one of them at some point is going to end up here,
0:29:14 > 0:29:16in court and they're going to lose.
0:29:16 > 0:29:19Rudolph, can I get a word? Give us a quick word, just...
0:29:19 > 0:29:21They're my streets, I'm here to police them
0:29:21 > 0:29:24and I'm going to carry on, day in, day out. Minus Rudolph.
0:29:24 > 0:29:28Yeah. Pedicab riders, nil. Police, one.
0:29:29 > 0:29:34And two weeks later, a third rider, Mavis, had his hearing...
0:29:34 > 0:29:38and was banned from riding a pedicab on Oxford Street for even longer,
0:29:38 > 0:29:39five years,
0:29:39 > 0:29:42as well as a £705 fine.
0:29:44 > 0:29:48Later, Andy's defeat of the rogue rickshaw drivers...
0:29:50 > 0:29:52..is a crushing one.
0:29:52 > 0:29:53Woohoo!
0:30:04 > 0:30:06At the London College Of Fashion,
0:30:06 > 0:30:09warehouse visual merchandisers, Laura and Nathan,
0:30:09 > 0:30:12are about to announce which student will have the opportunity
0:30:12 > 0:30:15to design their Oxford Circus store's autumn window.
0:30:15 > 0:30:19- Yeah.- I thought this would be the easy bit.
0:30:19 > 0:30:22I don't want to be nervous, but I can't help it.
0:30:23 > 0:30:24- All right, guys.- Come on.
0:30:24 > 0:30:28But which of the three finalists' designs will they pick?
0:30:30 > 0:30:32Gillian's urban chameleon theme?
0:30:34 > 0:30:36Emma's giant's causeway-inspired wooden wave?
0:30:36 > 0:30:40Or Molly's mirrors and glass baubles?
0:30:41 > 0:30:44There can be only one winner.
0:30:44 > 0:30:46All of your work was of such a high calibre,
0:30:46 > 0:30:50the way you presented it, er...was just outstanding.
0:30:50 > 0:30:52It wasn't an easy decision to make at all,
0:30:52 > 0:30:56but we have made our final choice.
0:30:59 > 0:31:02We would like to ask...
0:31:02 > 0:31:03- ..Emma... - CHEERING
0:31:03 > 0:31:07..to exhibit your work in our London flagship.
0:31:07 > 0:31:09- That's amazing, thank you. - Well done.
0:31:09 > 0:31:12Yeah, I'm really happy. Really, really happy.
0:31:13 > 0:31:17Over the next few weeks, Emma and the team work on her designs
0:31:17 > 0:31:19until they have something they're confident
0:31:19 > 0:31:23they can build inside the shop window in a single night.
0:31:23 > 0:31:26We're working to quite tight schedules in terms of getting this,
0:31:26 > 0:31:28you know, produced and installed.
0:31:28 > 0:31:30There might be some other way to kind of work around it,
0:31:30 > 0:31:34- so you're not using so many materials.- OK.- Fantastic.
0:31:34 > 0:31:39And ten weeks later, after the Oxford Circus store has closed,
0:31:39 > 0:31:41Emma, Laura and the warehouse team
0:31:41 > 0:31:44arrive to install her finished design.
0:31:44 > 0:31:47So, Emma is the designer of our lovely Fashion Week window.
0:31:47 > 0:31:49They'll be working through the night,
0:31:49 > 0:31:50with the aim to have it ready
0:31:50 > 0:31:53by the time the shop opens at 9am.
0:31:53 > 0:31:57We spent a lot of time in the office trying to figure out
0:31:57 > 0:32:00how to go about it, how to create the different shapes,
0:32:00 > 0:32:04but the design is still very similar to what I originally proposed.
0:32:05 > 0:32:06We've got about 12 hours,
0:32:06 > 0:32:08but I think with the level of work involved,
0:32:08 > 0:32:09we've really got to get cracking on.
0:32:09 > 0:32:12We've GOT to be finished by the time the store opens.
0:32:12 > 0:32:13- Hello.- Hello.- You all right?
0:32:13 > 0:32:16To do that, they're employing Johnny and Josh
0:32:16 > 0:32:19from a Leeds-based window installers.
0:32:19 > 0:32:22Johnny has built a wave-shaped base. This will support
0:32:22 > 0:32:25an irregular pattern of wooden blocks around plinths
0:32:25 > 0:32:27for the mannequins to stand on.
0:32:27 > 0:32:30These are the elements of the design,
0:32:30 > 0:32:32basically, so it's giant's causeway-inspired,
0:32:32 > 0:32:35all like little blocks, um...
0:32:35 > 0:32:38..almost looks a bit like a deconstructed parquet floor,
0:32:38 > 0:32:40so this is...it's a bit experimental.
0:32:41 > 0:32:44It's now down to Johnny and Josh to assemble it for real,
0:32:44 > 0:32:46but already there's a problem.
0:32:46 > 0:32:50Some of the blocks they've prepared are too big and won't fit.
0:32:50 > 0:32:51That's too long.
0:32:51 > 0:32:54The majority of them should be...either small ones...
0:32:54 > 0:32:57It's going to take a while if you want us to cut every piece down.
0:32:57 > 0:33:00Because obviously...
0:33:00 > 0:33:03You said cut SOME of them down.
0:33:03 > 0:33:06Yeah, I said leave a few of the bigger pieces.
0:33:06 > 0:33:08Despite the months of development,
0:33:08 > 0:33:11there's still a lot to work out on the night.
0:33:11 > 0:33:13We've had a few issues with the lengths of the wood.
0:33:13 > 0:33:16I've asked the guys to go outside and cut it outside.
0:33:16 > 0:33:18I think they're going to do it in their van.
0:33:20 > 0:33:24After an unplanned extra hour, the team are behind schedule.
0:33:24 > 0:33:26I think this is why we gave ourselves 12 hours,
0:33:26 > 0:33:29which sounds like such a lot of time, but...
0:33:29 > 0:33:30it's really not.
0:33:32 > 0:33:35The wave-shaped base is continuing to cause problems.
0:33:35 > 0:33:38The blocks have stuck easily to the lower part,
0:33:38 > 0:33:43but are falling off on the vertical section because they can't lie flush.
0:33:43 > 0:33:44With a curve,
0:33:44 > 0:33:47you know we're going to have a full...
0:33:47 > 0:33:48point of contact,
0:33:48 > 0:33:51you've only got two real small points of contact.
0:33:51 > 0:33:52So, the problem with glue is
0:33:52 > 0:33:55you have to hold it and wait for it to set.
0:33:55 > 0:33:57Emma's window hangs in the balance.
0:33:57 > 0:34:00The team have to think fast to come up with a solution.
0:34:00 > 0:34:03There's only a few hours before the shop opens.
0:34:03 > 0:34:05You'd like to think you can control everything,
0:34:05 > 0:34:07but gravity is not one of them.
0:34:07 > 0:34:10Later - can Johnny's ingenuity save the day?
0:34:10 > 0:34:11I think it's a good idea.
0:34:11 > 0:34:14It's getting the initial "How's it going to work?"
0:34:21 > 0:34:24At the Oriana site at the east end of Oxford Street,
0:34:24 > 0:34:27a construction team are trying to remove the bottom half
0:34:27 > 0:34:29of a group of concrete pillars,
0:34:29 > 0:34:32to open up a brand-new retail space.
0:34:32 > 0:34:34They need to get their excavator nearer to the pillars
0:34:34 > 0:34:38so they've decided to try and crane it in through a hole in the ceiling -
0:34:38 > 0:34:40all five tonnes of it.
0:34:49 > 0:34:51Here we go. Nice and easy, mate. Nice and easy.
0:34:54 > 0:34:57I hope so. I hope the steel's not in the way.
0:34:57 > 0:34:59It's tight.
0:34:59 > 0:35:01Might have to go down and in.
0:35:01 > 0:35:05You know, give me a touch to your left. A touch to your left.
0:35:06 > 0:35:09There is only an inch either side of the machine
0:35:09 > 0:35:11and absolutely no room for error.
0:35:11 > 0:35:14Whoa, whoa, whoa...
0:35:14 > 0:35:15Oh.
0:35:15 > 0:35:18But the alternative - building a ramp into the pit -
0:35:18 > 0:35:22is time-consuming, and will stop work elsewhere on-site.
0:35:22 > 0:35:24Bit precarious where it is,
0:35:24 > 0:35:27so you want to come in nice and slow for the boys, like.
0:35:30 > 0:35:33We're trying to just jostle it around as much as possible.
0:35:33 > 0:35:36It's very, very close.
0:35:36 > 0:35:38With the machine above the hole, it's becoming clear that
0:35:38 > 0:35:43if it's going to go in at all, it's going to be very tight.
0:35:43 > 0:35:45If we can, we can. If we can't, we can't.
0:35:49 > 0:35:52- Give me a touch more down...- OK.
0:35:52 > 0:35:54No, we're going to have to abort, lads.
0:35:54 > 0:35:56It was worth a shot, but it's unfortunately failed us.
0:35:56 > 0:35:58Back to the drawing board.
0:36:03 > 0:36:06Dave lifts it back up and away from the hole.
0:36:06 > 0:36:09Unfortunately we have to organise a smaller machine now,
0:36:09 > 0:36:11or a bigger hole,
0:36:11 > 0:36:12so it is what it is, my friend.
0:36:12 > 0:36:14That's the building game.
0:36:15 > 0:36:18Martin's not going to let something like that keep him
0:36:18 > 0:36:22from finishing his job on time, and he's got a plan.
0:36:22 > 0:36:25With a bucket on the front, he moves to plan B -
0:36:25 > 0:36:29building himself a slope he can drive the machine down and into the pit.
0:36:34 > 0:36:37Martin digs away for nearly two hours
0:36:37 > 0:36:38and then he's done.
0:36:42 > 0:36:45Right, so now the machine's down there safely and securely,
0:36:45 > 0:36:47we're going to put a temporary access in.
0:36:47 > 0:36:49We'll build some temporary steps for him to get up out.
0:36:49 > 0:36:51But, no, I'm happy now.
0:36:51 > 0:36:54It's down, it's in there, and we've achieved our task.
0:36:56 > 0:36:58It's taken a little longer than Warren hoped,
0:36:58 > 0:37:01but with Dave lifting the jackhammer down to Martin,
0:37:01 > 0:37:03deep in the cavern-like pit,
0:37:03 > 0:37:06he gets to work on what remains of the old pillars.
0:37:06 > 0:37:12MACHINE RATTLES
0:37:12 > 0:37:15In just an hour and a half, he's finished.
0:37:16 > 0:37:18Yeah, it's all done now. Thank God.
0:37:18 > 0:37:21It took a while but it got there eventually.
0:37:21 > 0:37:24In nine months, the project will be complete,
0:37:24 > 0:37:27and the face of the street changed forever.
0:37:27 > 0:37:29In the meantime, the crew of the Oriana project
0:37:29 > 0:37:32will continue to enjoy building it.
0:37:32 > 0:37:35I like what I do - that's why come to work every day.
0:37:35 > 0:37:37This rates pretty high up there,
0:37:37 > 0:37:40hanging over the edge of a ten-foot, ten-metre drop is...
0:37:40 > 0:37:42pretty intense, so it is.
0:37:48 > 0:37:50- Terrible...- Back at Warehouse,
0:37:50 > 0:37:53and shop fitter Johnny is trying to work out how
0:37:53 > 0:37:56he can construct fashion student Emma's window.
0:37:56 > 0:38:00They've been having trouble gluing square blocks to a rounded surface.
0:38:00 > 0:38:03No, it's not flush. I can see it there.
0:38:03 > 0:38:07- That's a curve. You'll never get flush on a curve.- No, I know...
0:38:07 > 0:38:11Johnny's one of the most experienced fitters for his Leeds-based company.
0:38:11 > 0:38:13They fit windows all over the UK,
0:38:13 > 0:38:17and major Oxford Street installations are their bread and butter.
0:38:17 > 0:38:20He knows only too well the challenges of the industry.
0:38:20 > 0:38:23I've seen people break in this job,
0:38:23 > 0:38:26and I mean, breakdown, tears...
0:38:26 > 0:38:30It's not a pretty sight.
0:38:30 > 0:38:33Fortunately, he's got a solution to the glue problem.
0:38:33 > 0:38:36So what we've got is some double-sided Velcro,
0:38:36 > 0:38:39and it allows us to just stick a block on and work around that.
0:38:39 > 0:38:41It'll support enough weight.
0:38:41 > 0:38:43It's getting the initial "How's it going to work?"
0:38:43 > 0:38:45- That's what's going to take the time.- Yeah.
0:38:45 > 0:38:48Once it starts, we have a set rhythm.
0:38:48 > 0:38:50Is it meant to look like that?
0:38:50 > 0:38:52The installation's back on track,
0:38:52 > 0:38:55but by midnight, the team are starting to flag.
0:38:55 > 0:38:59Right, what do you want? Pepperoni and jalapenos?
0:38:59 > 0:39:01'We'll get a bit of tucker in us...'
0:39:01 > 0:39:04Ah, pizza! Yay!
0:39:04 > 0:39:07..and then, in maybe about 20 minutes,
0:39:07 > 0:39:09half an hour,
0:39:09 > 0:39:13recharge the batteries and hit it hard.
0:39:13 > 0:39:16Reinvigorated by pizza, they get back to work,
0:39:16 > 0:39:19and the window finally starts to take shape.
0:39:19 > 0:39:21Obviously, we could be gluing this down,
0:39:21 > 0:39:24but, like, Johnny's quite protective over his gun.
0:39:24 > 0:39:25I just don't want to waste any.
0:39:25 > 0:39:28Emma was using it and she was very sparing.
0:39:28 > 0:39:30I didn't say I didn't trust Emma.
0:39:33 > 0:39:36At 5am, after nearly 11 hours' hard work,
0:39:36 > 0:39:39Laura can step back and admire what they've achieved.
0:39:39 > 0:39:41'I'm really pleased with it.
0:39:41 > 0:39:43'I think Emma's really happy with it.'
0:39:43 > 0:39:45I think she's kind of learned a lot.
0:39:45 > 0:39:46That's your name.
0:39:46 > 0:39:47I know.
0:39:47 > 0:39:50It doesn't feel real.
0:39:50 > 0:39:54I feel like somebody's going to come and say, "Ha-ha, only joking."
0:39:54 > 0:39:56I like it.
0:39:56 > 0:39:58It's got the seal of approval.
0:39:58 > 0:40:01There are just a few finishing touches.
0:40:01 > 0:40:03Mannequins, lighting, tidy up,
0:40:03 > 0:40:05fix replacement, done.
0:40:05 > 0:40:08Her head, like, spin it back round the right way?
0:40:08 > 0:40:10- All right.- Thank you. That's perfect, thank you.
0:40:10 > 0:40:12And then that's us.
0:40:13 > 0:40:16For Johnny and Josh, it's just another day at the office.
0:40:19 > 0:40:21Gone really well tonight.
0:40:21 > 0:40:23- Erm...- A bit later than we expected.
0:40:24 > 0:40:29It's such an amazing thing having my name on the window on Oxford Street.
0:40:29 > 0:40:31I'm really, really happy.
0:40:33 > 0:40:37And a few days later, Emma's tutor Sarah has come with Nathan and Laura
0:40:37 > 0:40:41to check out Oxford Circus's newest window in the daylight.
0:40:41 > 0:40:43It's really good.
0:40:43 > 0:40:46It's fantastic to see Emma's designs finally in-store,
0:40:46 > 0:40:48and she's worked very, very hard,
0:40:48 > 0:40:50and I think the results have been fantastic.
0:41:00 > 0:41:04In South London, the self-styled Sheriff of Oxford Street,
0:41:04 > 0:41:09Andy Pescott, has come to a council lock-up for a very special event.
0:41:09 > 0:41:12Today is a beautiful day.
0:41:12 > 0:41:16In the two years he's been battling rogue rickshaw riders,
0:41:16 > 0:41:19Westminster Council has seized a number of pedicabs.
0:41:20 > 0:41:22We've got 14 pedicabs.
0:41:22 > 0:41:24They've all committed offences in one way or another.
0:41:24 > 0:41:26Today, Andy's got plans for them.
0:41:26 > 0:41:29Happy days.
0:41:29 > 0:41:30I think we've had them in storage long enough
0:41:30 > 0:41:33and we're getting them destroyed. Happy days.
0:41:34 > 0:41:38He's arranged for a scrap metal firm to recycle the pedicabs.
0:41:40 > 0:41:42You want to commit crime in my area?
0:41:42 > 0:41:44This is what's going to happen.
0:41:44 > 0:41:45I'm going to see you in court
0:41:45 > 0:41:47and I'm going to make representations to have
0:41:47 > 0:41:50your pedicab seized and destroyed.
0:41:50 > 0:41:52Wave goodbye to your pedicab.
0:41:56 > 0:41:59METAL CRUNCHES
0:41:59 > 0:42:02It's taken Andy two years to get to this point
0:42:02 > 0:42:04and he's relishing the taste of victory.
0:42:04 > 0:42:08Happy days! Woohoo!
0:42:08 > 0:42:12No more "£5 per minute per person" for that pedicab, is it?
0:42:12 > 0:42:14METAL CRUNCHES
0:42:14 > 0:42:16If only I had a cup of tea and a deckchair,
0:42:16 > 0:42:18I'd be over the moon right now.
0:42:18 > 0:42:20I could sit here all day and watch this.
0:42:24 > 0:42:27METAL CRUNCHES
0:42:27 > 0:42:32# Swing low sweet chariot
0:42:33 > 0:42:36# Coming for to carry me home... #
0:42:39 > 0:42:43And with one final crunch, the last of the pedicabs is gone.
0:42:43 > 0:42:48Andy hopes that's 14 riders he'll never see on Oxford Street again.
0:42:48 > 0:42:50Beautiful. Thanks, Roy.
0:42:50 > 0:42:53Beautiful job. Beautiful.
0:42:53 > 0:42:56Andy's won the battle but he knows the war continues
0:42:56 > 0:42:59and he's not giving up in a hurry.
0:42:59 > 0:43:02I'm off back to Oxford Street now to start all over again.