0:00:02 > 0:00:04It's the most famous shopping street in the world, in the heart
0:00:04 > 0:00:07of Britain's capital city.
0:00:07 > 0:00:12A mile and a half long, with 30 million visitors each year.
0:00:12 > 0:00:14With some of the world's most famous shops...
0:00:14 > 0:00:17- CHEERING ..biggest stars...- Kate Moss!
0:00:17 > 0:00:19..and busiest stations...
0:00:19 > 0:00:21Sorry, guys, stand back for me.
0:00:21 > 0:00:24..what does it take to keep it running 24 hours a day...
0:00:24 > 0:00:27It is the busy street in the world, so it needs constant attention.
0:00:27 > 0:00:30- ..seven days a week...- Oi! Clear off!
0:00:30 > 0:00:33You're going to be arrested on suspicion of attempted theft.
0:00:33 > 0:00:36Are you ready, London?!
0:00:36 > 0:00:38A street that never sleeps.
0:00:38 > 0:00:40This sort of thing wouldn't happen anywhere else.
0:00:42 > 0:00:44Oxford Street.
0:00:46 > 0:00:51Coming up, the Oxford Street police team take on skankers...
0:00:51 > 0:00:53Got a runner, got a runner! IC3 male!
0:00:53 > 0:00:56..fake drug dealers with a reputation for robbery.
0:00:56 > 0:01:00You are under arrest for offering to supply drugs.
0:01:00 > 0:01:03What does it take to work at Britain's busiest railway station?
0:01:03 > 0:01:08Love it. Busiest station. Something different happening every day.
0:01:08 > 0:01:13Photographer Andy Barnes is sniffing out celebs at a department store.
0:01:13 > 0:01:14Lovely.
0:01:14 > 0:01:18And can a New Delhi entrepreneur make a success of her Indian
0:01:18 > 0:01:19themed fair?
0:01:19 > 0:01:22It doesn't work if we don't get the people inside.
0:01:27 > 0:01:31The task of keeping Oxford Street safe falls to its police team,
0:01:31 > 0:01:33known as ORB.
0:01:33 > 0:01:38And tonight, their plainclothes officers have joined Operation Bobcat,
0:01:38 > 0:01:40a special team tasked with cracking down on crime
0:01:40 > 0:01:43on Oxford Street and in neighbouring Soho.
0:01:45 > 0:01:48This area of tightly packed streets and lanes is a key part
0:01:48 > 0:01:53of the capital's night-time economy, and a popular party destination.
0:01:54 > 0:01:57For Sgt Gary Skinner and his eight-man team,
0:01:57 > 0:01:59it promises to be a busy night.
0:01:59 > 0:02:02Operation Bobcat has been created primarily to reduce
0:02:02 > 0:02:04the amount of robberies.
0:02:04 > 0:02:07Tonight, they're looking for telltale signs of robbers
0:02:07 > 0:02:11and drug dealers, small groups of men lurking in anyways, trying to
0:02:11 > 0:02:15attract the attention of passers-by that have had a few drinks.
0:02:15 > 0:02:18Just about to walk down this little alleyway, this known is for robberies.
0:02:18 > 0:02:22And it is not long before Sgt Skinner spots two men acting suspiciously.
0:02:22 > 0:02:26Any Bobcat officers in Wardour Street, near Bourchier Street, the little alleyway?
0:02:26 > 0:02:30The men are having discussions in a nearby courtyard. Having been
0:02:30 > 0:02:33noticed, Sgt Skinner decides to move in for a chat.
0:02:35 > 0:02:37Hello, mate, how are you doing? Both of you stay here.
0:02:37 > 0:02:39Just stay there.
0:02:39 > 0:02:41Got a runner, got a runner! IC3 male,
0:02:41 > 0:02:45dark blue puffer jacket. Five foot ten tall.
0:02:45 > 0:02:49Running up towards Greek Street. Left, left, left into Greek Street.
0:02:49 > 0:02:51Other officers to assist.
0:02:51 > 0:02:53Yeah, stop him!
0:02:54 > 0:02:56Got him detained, one detained.
0:02:56 > 0:03:00- Carlisle Street.- Yeah.- Why the hell did you run? Hey, why did you run?!
0:03:00 > 0:03:02Hey?!
0:03:02 > 0:03:04Why did you run? Right.
0:03:04 > 0:03:07Now we do business in slow time.
0:03:07 > 0:03:09I am Sgt Skinner.
0:03:09 > 0:03:12Sgt Skinner suspects the man might be a drug dealer.
0:03:12 > 0:03:15I'm going to search you under section 23, Misuse Of Drugs Act.
0:03:15 > 0:03:16Yes, do you understand?
0:03:16 > 0:03:20- Before we start getting into it, have you got anything on you?- No. - No?
0:03:23 > 0:03:26- What's this?- Paracetamol. - Paracetamol. What, you got a cold?
0:03:26 > 0:03:28- Yeah, for a headache. - Have you really?
0:03:28 > 0:03:31The paracetamol is the only thing the man has on him,
0:03:31 > 0:03:34but Sgt Skinner thinks it is still significant.
0:03:34 > 0:03:37He thinks the man is a skanker.
0:03:37 > 0:03:42What skanking is, is the criminal offers people drugs.
0:03:42 > 0:03:46But what he will normally have is crushed up paracetamol or
0:03:46 > 0:03:50Lemsip in the guise of drugs.
0:03:50 > 0:03:53The victim will pay 40, £50 for this stuff,
0:03:53 > 0:03:55think they're getting drugs, go to wherever it is
0:03:55 > 0:03:59they're going to take these drugs and find out they have been conned. Skanking is a con.
0:03:59 > 0:04:02Skanking is a problem that's on the rise in nightlife
0:04:02 > 0:04:04areas across the UK.
0:04:04 > 0:04:09The police's main concern is the more serious crimes that come with it.
0:04:09 > 0:04:12The harsh reality of it is that 93% of the people we've
0:04:12 > 0:04:16arrested, mainly for offering to supply drugs, are known for robbery.
0:04:16 > 0:04:18And once they lure the victim in,
0:04:18 > 0:04:20once they get into the dark alleyway and
0:04:20 > 0:04:23they find that their victim has got an amount of money on them,
0:04:23 > 0:04:27the temptation for them to rob them is, a lot of the time, too great.
0:04:27 > 0:04:29Skanking is a massive problem.
0:04:29 > 0:04:33To offer to supply drugs is an offence. Even if you haven't got any drugs on you.
0:04:33 > 0:04:35The man admits to having been stopped by the police
0:04:35 > 0:04:38- once before for smoking cannabis. - What happened then?
0:04:38 > 0:04:41- I got a fine and tag. - You got a tag?!
0:04:41 > 0:04:45You've done a bit more than cannabis. We don't get those tags out easy.
0:04:45 > 0:04:48You have to earn those tags. Yeah?
0:04:54 > 0:04:57A search on the Police National Computer reveals a bit more than that.
0:04:57 > 0:05:01The man is wanted by Bedfordshire Police for breaching a curfew,
0:05:01 > 0:05:04having tampered with his court-ordered ankle tag.
0:05:04 > 0:05:08Gary has now got all the evidence he needs to make an arrest.
0:05:08 > 0:05:09Because you made us all go for a run,
0:05:09 > 0:05:12I'm arresting you for wilfully obstructing police.
0:05:12 > 0:05:15When the police officer grabbed you and you ran away in your slippery coat.
0:05:15 > 0:05:19You made us all go for a run as well. That's obstructing police, all right?
0:05:19 > 0:05:23The team head back to Charing Cross Police Station to book the man in.
0:05:23 > 0:05:26He's going to be dealt with for the offence that I arrested him
0:05:26 > 0:05:27for, which was obstructing police.
0:05:27 > 0:05:30Then he's going to be picked up by Bedfordshire Police to
0:05:30 > 0:05:33appear at Bedfordshire Magistrate's Court tomorrow
0:05:33 > 0:05:35morning for breach of a court order.
0:05:35 > 0:05:38The man is locked up and separated from his headache pills.
0:05:38 > 0:05:43They all seem to have colds. There's a lot of colds flying around amongst these type of people.
0:05:46 > 0:05:50- Later, things threaten to get ugly... - Relax, relax!
0:05:50 > 0:05:54..as Sgt Skinner and his team continue their battle with the skankers.
0:05:54 > 0:05:57- Take it easy.- I'm taking it easy. You take it easy!
0:06:04 > 0:06:07There are nearly 3,000 railway stations in the UK,
0:06:07 > 0:06:11and the busiest of all of them is in the middle of Oxford Street.
0:06:11 > 0:06:13Oxford Circus Tube station.
0:06:14 > 0:06:19Here, three Tube lines converge, and 100 million passengers a year
0:06:19 > 0:06:20use the station.
0:06:21 > 0:06:25It gets so busy, people are regularly queueing in their thousands to
0:06:25 > 0:06:26get in.
0:06:29 > 0:06:33But what does it take to work at a station like this?
0:06:33 > 0:06:36It's no surprise staff here are renowned for having
0:06:36 > 0:06:41some of the biggest personalities and coolest heads on the network.
0:06:41 > 0:06:43People like Greg Cousins.
0:06:43 > 0:06:46Love it. Busy station.
0:06:46 > 0:06:51Something different happening every day. Yeah, it is a good buzz.
0:06:51 > 0:06:55I'm kind of known on the station anyway by a lot of the customers.
0:06:56 > 0:07:00You know, the way I look, etc.
0:07:00 > 0:07:03You're exactly what I aspire to be.
0:07:03 > 0:07:06That was my photo for the interview.
0:07:07 > 0:07:10I might not have got the job if I was like this.
0:07:10 > 0:07:13While Greg keeps an eye on the ticket hall, down on the platforms,
0:07:13 > 0:07:15things are getting busy for Matthew.
0:07:15 > 0:07:19It's just where you start to get a feel how busy the platform can get.
0:07:19 > 0:07:22At the moment, the team are on high alert.
0:07:22 > 0:07:25In about the last ten or 15 minutes, we had quite a close call,
0:07:25 > 0:07:27we believe, with one of the customers.
0:07:27 > 0:07:30The lady's basically approached one of the guys on the gate line
0:07:30 > 0:07:33and asked when the next train was due.
0:07:33 > 0:07:35She also asked how fast the trains come in, which is
0:07:35 > 0:07:39when obviously you do start questioning what her motives were.
0:07:39 > 0:07:41We believe she was going to jump. She came down to the platform,
0:07:41 > 0:07:44and we managed to bring her straight back upstairs. We tried to detain her,
0:07:44 > 0:07:47but she managed to take off down Regent Street.
0:07:47 > 0:07:50It means all staff must look out in case she returns.
0:07:52 > 0:07:54- See you in a bit.- See you in a bit.
0:07:54 > 0:07:57We've got a couple of BT people patrolling the Central Line platform.
0:07:57 > 0:07:59We all have a description of the girl as well,
0:07:59 > 0:08:01so it'll be all hands on deck, really.
0:08:01 > 0:08:05Someone on the tracks is every member of staff's worst nightmare.
0:08:05 > 0:08:09I've dealt with a person being hit by a train and all that.
0:08:09 > 0:08:13It's not the nicest things in the world. I don't wish it on anybody.
0:08:13 > 0:08:15But it is kind of one of those things, if you
0:08:15 > 0:08:19work for the underground. Over a period of time, it is something
0:08:19 > 0:08:22you're likely to see, or going to be involved with. It is not a nice thing.
0:08:22 > 0:08:24Greg might have seen it all before,
0:08:24 > 0:08:28but others are busy learning what to look out for.
0:08:28 > 0:08:32On the Central Line, trainee Alex is shadowing Kola Ayanwale for the evening
0:08:32 > 0:08:34to learn the ropes.
0:08:34 > 0:08:38I have lost my apprentice. He's left me.
0:08:38 > 0:08:39Oh, there he is.
0:08:39 > 0:08:41He's hoping to qualify for a permanent position,
0:08:41 > 0:08:45- and his performance is being closely monitored.- This is Oxford Circus.
0:08:45 > 0:08:48You are on the eastbound Central Line platform.
0:08:48 > 0:08:51Oxford Circus is certainly a different kettle of fish, really.
0:08:51 > 0:08:54It is a whole other level of busy.
0:08:54 > 0:08:57If you can do it better than I can, all good. If not...
0:08:57 > 0:09:00When you learn stuff, it is not just about sitting down and saying,
0:09:00 > 0:09:03"Right, I've learnt this." You have to put it into practice.
0:09:03 > 0:09:05For your own safety, please stand behind the yellow line
0:09:05 > 0:09:09and use the full length of the platform, using all available space.
0:09:09 > 0:09:12I would like him to come just a little bit forward.
0:09:12 > 0:09:15I don't want him to stand too far behind that yellow line
0:09:15 > 0:09:19because I might get worried he's going to fall off the platform onto the track, and I don't want that.
0:09:19 > 0:09:23- But other than that, no, he is pretty good. - Yeah, I thought that was all right.
0:09:23 > 0:09:25Up at the ticket gates is Matthew Mitchelmore.
0:09:25 > 0:09:28He's been working Oxford Circus for over five years,
0:09:28 > 0:09:33despite living with Asperger's syndrome, a form of autism.
0:09:33 > 0:09:37Asperger's is a different way that the brain deals...
0:09:37 > 0:09:39with information.
0:09:41 > 0:09:46In some cases it can lead to the person having a very strong
0:09:46 > 0:09:48interest. My...my
0:09:48 > 0:09:52Asperger's interest is in transport.
0:09:52 > 0:09:55I have a model railway at home.
0:09:55 > 0:09:59However, due to space constraints, I don't get to use it very often.
0:09:59 > 0:10:03Matthew has used his love of transport to pass a special
0:10:03 > 0:10:07training scheme, and is now a fully fledged customer service assistant.
0:10:07 > 0:10:11I try to be kind and help people if I can.
0:10:11 > 0:10:14He's also obsessed with something else - cleanliness.
0:10:14 > 0:10:18That is a potential trip hazard. I'm just going to move that.
0:10:25 > 0:10:28Actually.
0:10:28 > 0:10:29I'm just going to bin it.
0:10:29 > 0:10:35Don't worry, I will wash my hands with antibacterial soap late...
0:10:35 > 0:10:37Very shortly.
0:10:38 > 0:10:41Mind the doors, please.
0:10:42 > 0:10:45Also, another thing...
0:10:45 > 0:10:47Nine-five to base, over.
0:10:47 > 0:10:49PERSON REPLIES OVER RADIO
0:10:49 > 0:10:53Could we have an Interserve operative to the bullring to
0:10:53 > 0:10:58deal with a build-up of litter at the bottom of exit one, please?
0:11:00 > 0:11:01Down on the platforms,
0:11:01 > 0:11:04Matthew is still on the lookout for the woman suspected of trying
0:11:04 > 0:11:07to jump on the tracks, when a different call comes through.
0:11:07 > 0:11:10But one the team also dread.
0:11:10 > 0:11:12- MAN SPEAKS OVER THE RADIO - Call for man the gates.
0:11:12 > 0:11:16Every customer is going to be held, because of how busy it is about to get down here.
0:11:16 > 0:11:20Oxford Circus gets so busy, that it regularly has to
0:11:20 > 0:11:24introduce temporary closures to stop overcrowding on the platforms.
0:11:24 > 0:11:26Known as "manning the gates".
0:11:27 > 0:11:31For Matthew Mitchelmore, up by the ticket gates, it's a big deal.
0:11:33 > 0:11:35Stop.
0:11:35 > 0:11:36This station...
0:11:40 > 0:11:43Ladies and gentlemen, this station is temporarily
0:11:43 > 0:11:46closed to prevent overcrowding at lower levels.
0:11:46 > 0:11:51It's always frustrating when someone pushes past you,
0:11:51 > 0:11:56and I would very much urge you not to do this.
0:11:56 > 0:11:59I know you need to get your trains,
0:11:59 > 0:12:02but we've closed the station for a reason.
0:12:02 > 0:12:05Soon after, things reopen.
0:12:05 > 0:12:08Ladies and gentlemen, I'm sorry for keeping you outside, you can
0:12:08 > 0:12:10now come into the station.
0:12:10 > 0:12:13It's another difficult situation dealt with by Matthew,
0:12:13 > 0:12:18and shows just how far he's come in the five and a half years he's worked here.
0:12:18 > 0:12:22Working here at Oxford Circus has massively helped
0:12:22 > 0:12:24improve my confidence.
0:12:24 > 0:12:28Everyone, whether you've got a disability or not, you've got
0:12:28 > 0:12:32fantastic potential. Use it and you'll make yourself proud.
0:12:34 > 0:12:38Someone else that's proved themselves tonight is trainee Alex.
0:12:38 > 0:12:39He's doing brilliant.
0:12:39 > 0:12:42Aside from the fact that we know he's an apprentice,
0:12:42 > 0:12:45anybody else who sees him will just think he's a member of staff,
0:12:45 > 0:12:46because he copes with it that well.
0:12:46 > 0:12:50And there was no further sign of the woman suspected of wanting to
0:12:50 > 0:12:53jump on the tracks, which means the staff can go home satisfied
0:12:53 > 0:12:57another night has passed safely for the UK's busiest station.
0:13:07 > 0:13:10It's London Fashion Week, and at House of Fraser,
0:13:10 > 0:13:15a famous British couture label is preparing to bring its latest bespoke
0:13:15 > 0:13:18collection to public attention in an Oxford Street first.
0:13:20 > 0:13:24is launching a range of dresses in the department store.
0:13:24 > 0:13:26To get as much publicity for the event as possible,
0:13:26 > 0:13:29they are staging a red-carpet photocall,
0:13:29 > 0:13:32with models and celebrities on the steps of the store.
0:13:33 > 0:13:37Label bosses say the event is unique.
0:13:37 > 0:13:39Fashion week is usually industry events,
0:13:39 > 0:13:41so people just don't get access to it.
0:13:41 > 0:13:45Achilleas Constantinou is the label's creative director.
0:13:45 > 0:13:47We thought, "Why not do something different?
0:13:47 > 0:13:49"Let's bring it to the consumer."
0:13:49 > 0:13:54It's Alison's job to oversee the event she's been planning for months.
0:13:54 > 0:13:57You need leaflets and you need to be out here now telling people
0:13:57 > 0:14:00what to do. So you need to walk about...
0:14:00 > 0:14:02I need you, first of all, do not disappear again.
0:14:02 > 0:14:05You're all disappearing, I've got nobody here. I need you here, we'll find other people.
0:14:05 > 0:14:08- Get the leaflets, come out here. - Right.
0:14:08 > 0:14:11The plan today is for a team of models to wear the dresses on
0:14:11 > 0:14:16the steps of the store, and two celebrity guests are on their way to join them.
0:14:16 > 0:14:19Which is what has grabbed the attention of this man,
0:14:19 > 0:14:22celebrity photographer Andy Barnes.
0:14:22 > 0:14:25We've got Sam Faiers and we've got Stephanie Pratt today.
0:14:25 > 0:14:27The Only Way Is Essex's Sam Faiers,
0:14:27 > 0:14:31and Made In Chelsea's Stephanie Pratt are just the ticket for Andy,
0:14:31 > 0:14:34who's been promised exclusive access inside the store.
0:14:35 > 0:14:37Hello. Nice to see.
0:14:37 > 0:14:41He's hoping to be the only photographer outside as well.
0:14:41 > 0:14:43It would be really good if not many turn up,
0:14:43 > 0:14:45because obviously that will increase my sales.
0:14:45 > 0:14:48The one thing that is really up my sleeve is, I know when the
0:14:48 > 0:14:52celebs are turning up, and I know where they are turning up as well.
0:14:52 > 0:14:54And those shots of them
0:14:54 > 0:14:58arriving are just as valuable as these shots out here.
0:14:58 > 0:15:00In fact, even more so.
0:15:00 > 0:15:03The models have already started strutting their stuff,
0:15:03 > 0:15:07but for both the organisers and Andy, the main challenge is knowing
0:15:07 > 0:15:09when the celebrities will arrive.
0:15:09 > 0:15:13On a busy Saturday in London, traffic is a factor.
0:15:13 > 0:15:16It is London Fashion Week, there's lots of events on in town,
0:15:16 > 0:15:18and there's lots of traffic and lots of people,
0:15:18 > 0:15:21so we'll just wait for the call to see who's arriving.
0:15:21 > 0:15:23And word is not good.
0:15:23 > 0:15:26Yeah, not 100%. I just...
0:15:26 > 0:15:28heard that the celebs might not be on their way.
0:15:28 > 0:15:31Apparently they're waiting for a phone call to confirm that,
0:15:31 > 0:15:34so I'm a bit, a bit in shock with it all now.
0:15:34 > 0:15:39But I must admit, they're leaving it a bit late if they are still waiting to hear from them.
0:15:39 > 0:15:41We'll wait and see.
0:15:41 > 0:15:44But, just seconds later, his mood lifts.
0:15:44 > 0:15:47- Are the models on their way?- Yes. - Brilliant, lovely.
0:15:47 > 0:15:51Andy's intel is that there is about to be an arrival at the back.
0:15:52 > 0:15:55Is that her down there? That's her at the van.
0:15:59 > 0:16:02- Hi, Sam, how are you doing? Are you all right?- Thank you, yes.
0:16:02 > 0:16:04Straight ahead this way.
0:16:04 > 0:16:06Can I just get you walking from the car towards me,
0:16:06 > 0:16:08if it's OK? Lovely.
0:16:10 > 0:16:14- Great. Just one more.- This is just up Andy's street.
0:16:14 > 0:16:17The Only Way Is Essex's Sam Faiers is playing ball,
0:16:17 > 0:16:20and he's the only photographer in sight.
0:16:20 > 0:16:24At the front of the store, a sizeable crowd is beginning to gather.
0:16:24 > 0:16:27Other photographers are now at work here, but with his shots of Sam
0:16:27 > 0:16:32arriving already in the bag, Andy is feeling pretty pleased with himself.
0:16:32 > 0:16:35Got some really nice pictures of Sam just walking in.
0:16:35 > 0:16:38All the mags, they love those informal type pictures,
0:16:38 > 0:16:41so that's really good, that is. Very pleased, very pleased.
0:16:41 > 0:16:44Sam joins the models.
0:16:46 > 0:16:48Guys, just all looking straight this way. Oh, oh.
0:16:48 > 0:16:51Just moving along a little bit for me. That's it. That's cool.
0:16:51 > 0:16:55Sam, straight ahead, darling. Big smiles. Brilliant.
0:16:55 > 0:16:58Look at the crowds that we've got. It is fantastic.
0:16:58 > 0:17:01They are really good for the brand. So we are really, really happy.
0:17:01 > 0:17:02Things might be going well,
0:17:02 > 0:17:05but there's still no sign of Stephanie Pratt.
0:17:05 > 0:17:09Ironically, traffic caused by a Chelsea football match is
0:17:09 > 0:17:11delaying the Made In Chelsea star.
0:17:11 > 0:17:15- What about Stephanie, is she coming? - She's getting held by the match, she'll be here shortly.
0:17:15 > 0:17:18We are just trying to work out whether we keep taking photos with Sam,
0:17:18 > 0:17:21or whether we try and dive off and go and
0:17:21 > 0:17:24cover Stephanie Pratt coming along.
0:17:24 > 0:17:27Later, the chase is on for Andy and his pictures.
0:17:27 > 0:17:30- Are you Sam Faiers' car?- No.
0:17:40 > 0:17:42With 200 shops along its length,
0:17:42 > 0:17:45keeping Oxford Street running takes a background army of suppliers,
0:17:45 > 0:17:48wholesalers, manufacturers and maintenance teams.
0:17:50 > 0:17:53And one of the most essential pieces of equipment in operation
0:17:53 > 0:17:56is the escalator.
0:17:56 > 0:18:00Making sure they're running smoothly today is Stuart.
0:18:00 > 0:18:03He works for a company that maintains escalators for shops
0:18:03 > 0:18:04up and down the street.
0:18:06 > 0:18:12People nowadays, unfortunately, don't like to walk or do anything
0:18:12 > 0:18:14that's too...erm,
0:18:14 > 0:18:17labouring on their self, so to speak.
0:18:17 > 0:18:19So if the escalator's out of service,
0:18:19 > 0:18:22they'll just basically turn around and walk out the door.
0:18:22 > 0:18:24Every person is a potential customer.
0:18:24 > 0:18:29So it is imperative that the escalators are working correctly.
0:18:29 > 0:18:33He's visiting one of his regular customers, JD Sports.
0:18:33 > 0:18:35If he can get in.
0:18:44 > 0:18:45Here we go.
0:18:45 > 0:18:47They know that you are there,
0:18:47 > 0:18:50but there's only two people with the key fob. So...
0:18:50 > 0:18:52it's just waiting.
0:18:52 > 0:18:54And "open sesame".
0:18:56 > 0:18:58Smile, son, you're on candid camera.
0:19:00 > 0:19:02It's time sensitive work.
0:19:02 > 0:19:06He's got two hours to inspect, clean, grease and service the escalators.
0:19:06 > 0:19:10Leaving them up and running in time for the store to open at 9am.
0:19:10 > 0:19:13- He gets to work. - Just checking the cones here.
0:19:13 > 0:19:15Make sure none of the teeth are broken.
0:19:15 > 0:19:19This is the part where people's shoelaces get caught,
0:19:19 > 0:19:21dresses get caught underneath them.
0:19:21 > 0:19:25Right, now we've got to start working.
0:19:25 > 0:19:27Escalators are some of the most complicated
0:19:27 > 0:19:30pieces of equipment in operation on Oxford Street.
0:19:30 > 0:19:33Each one is made up of thousands of moving parts.
0:19:33 > 0:19:36It only takes one to go wrong to bring a store to a standstill.
0:19:38 > 0:19:40Just taking the bolts out the steps.
0:19:40 > 0:19:44And be able to take the steps out, so we can get a bit of a gap
0:19:44 > 0:19:46and then be able to have a look on the inside.
0:19:46 > 0:19:49They're only built from aluminium, so not overly heavy,
0:19:49 > 0:19:54but after taking out half a machine's worth, they get heavy.
0:19:54 > 0:19:57Basically, this switch here is the finger guard,
0:19:57 > 0:19:58in case a child
0:19:58 > 0:20:00or anyone else decides to push their fingers round,
0:20:00 > 0:20:03push the button, the escalator stops immediately.
0:20:03 > 0:20:08But as he continues to make his checks, something goes wrong.
0:20:08 > 0:20:09This is the pain.
0:20:09 > 0:20:13The electrical circuitry has tripped, cutting the power.
0:20:13 > 0:20:16He heads to the top of the escalator
0:20:16 > 0:20:19to access the control panel to see what's gone wrong.
0:20:19 > 0:20:23He takes an expert look at the electrics inside.
0:20:23 > 0:20:26There's nothing on fire, there's no smoke coming out of anything.
0:20:26 > 0:20:28Generally means that it's all right.
0:20:28 > 0:20:32But a check of the electrics alone hasn't found the problem.
0:20:32 > 0:20:36Unfortunately, the escalator's decided to die on me again.
0:20:36 > 0:20:38It ain't the fact that the time's against you,
0:20:38 > 0:20:39even the escalator's against us now.
0:20:39 > 0:20:42So, it's back to the top for more checks.
0:20:42 > 0:20:46We need to get this job done and then get out before the store opens.
0:20:46 > 0:20:50Later, can Stuart get his escalators escalating?
0:20:50 > 0:20:52I'm even breaking sweat now.
0:20:58 > 0:21:00DISTANT POLICE SIREN
0:21:00 > 0:21:03I might need some assistance, just so you're aware of where I am.
0:21:03 > 0:21:06Sergeant Gary Skinner and the rest of the Operation Bobcat team
0:21:06 > 0:21:08are in Soho.
0:21:08 > 0:21:12They've already arrested one man they suspect of being a skanker,
0:21:12 > 0:21:14someone trying to sell over-the-counter medicines
0:21:14 > 0:21:16as illegal drugs,
0:21:16 > 0:21:20and more often than not, robbing their victim in the process.
0:21:20 > 0:21:25This suspect tried to flee, but picked the wrong man to outrun.
0:21:25 > 0:21:27I'm not a good runner, I sort of plod through,
0:21:27 > 0:21:30um, but I've done the last 16 New York marathons.
0:21:30 > 0:21:33The skankers have a reputation for aggression
0:21:33 > 0:21:37and Sergeant Skinner knows his men must be on their guard.
0:21:37 > 0:21:41And while on patrol, Gary spots one man acting suspiciously,
0:21:41 > 0:21:43approaching another man outside a restaurant.
0:21:43 > 0:21:45He suspects he's offered him drugs.
0:21:45 > 0:21:48All right, don't be alarmed, don't be alarmed. Sergeant Skinner.
0:21:48 > 0:21:52- Sure. How are you doing?- Not too bad. How's yourself, you all right?
0:21:52 > 0:21:54- Yeah, good.- A fella just came up to you. What did he offer you?
0:21:54 > 0:21:56Yeah, well...
0:21:56 > 0:21:58I don't know. A bit of everything, really.
0:21:58 > 0:21:59- Did he offer you, what, drugs?- Yeah.
0:21:59 > 0:22:03Are you willing to give a statement regarding that, a quick statement? Cos we can nick him, then.
0:22:03 > 0:22:06- Yeah.- You are? You're a gentleman, sir. Thanks.
0:22:06 > 0:22:08It's all the evidence Gary needs
0:22:08 > 0:22:11and he radios in for his team to make a stop.
0:22:11 > 0:22:14But in the meantime, much to his frustration,
0:22:14 > 0:22:16the suspect has disappeared.
0:22:16 > 0:22:18OK, mate. Give it another five minutes, five, ten minutes
0:22:18 > 0:22:22and if you can't find him, we'll have to just knock it on the head.
0:22:22 > 0:22:27They're still busy looking for the suspect when HE comes to THEM.
0:22:27 > 0:22:28He's with me now. Come here.
0:22:28 > 0:22:30- Why? - INDISTINCT
0:22:30 > 0:22:31- Really?- Yeah.
0:22:31 > 0:22:33Well, you're under arrest.
0:22:33 > 0:22:35- I'm a police officer... - No, relax, relax, relax...
0:22:35 > 0:22:38- No, you relax. Put your hands out. Put your hands out.- For what?
0:22:38 > 0:22:42I'm arresting you on suspicion of offering to supply controlled drugs.
0:22:42 > 0:22:45You do not have to say anything but it may harm your defence If you do not mention
0:22:45 > 0:22:48- when questioned, something... - I'm not forcing you nothing...
0:22:48 > 0:22:51Anything you do say you may be given in evidence. Understand that?
0:22:51 > 0:22:53- Gentleman...- Relax.- ..plain clothes officer, all right?
0:22:53 > 0:22:56Put your arm out! Put your arm out. Good.
0:22:56 > 0:22:58Relax! Relax!
0:22:58 > 0:23:00- I'm not moving, why the... - BLEEP
0:23:00 > 0:23:03- Relax!- Why are you acting like a movie?
0:23:03 > 0:23:05Relax. Relax, and take it easy.
0:23:05 > 0:23:07I'm taking it easy, you take it easy!
0:23:07 > 0:23:10Yeah, gents, Bobcat officers, I've got this man detained,
0:23:10 > 0:23:15I've also got a, er, witness who's willing to give a statement.
0:23:15 > 0:23:19- You're under arrest, all right? - I'm not against that, I'm saying you're pulling my arm off.- What?
0:23:19 > 0:23:22- What's wrong? - You're pulling my arm...
0:23:22 > 0:23:23- BLEEP - ..my arm's hurting.
0:23:23 > 0:23:24No, look. Your arms are fine.
0:23:24 > 0:23:26How are you telling me how my body feels?
0:23:26 > 0:23:30You've got to take it easy, take it on the chin. Be a man about it, you've been nicked.
0:23:30 > 0:23:32- Relax...- You're shaking, I can feel your character.
0:23:32 > 0:23:34No, no, no. I'm not shaking.
0:23:34 > 0:23:37You're the one that's getting all tense. Don't do the eyes again.
0:23:37 > 0:23:41Look into the eyes, around the eyes, is that what you're going to try and to do to me?
0:23:41 > 0:23:43Just relax. Stop eyeballing me.
0:23:43 > 0:23:47Gary searches the man and soon finds something very suspicious indeed...
0:23:47 > 0:23:50paper wraps containing white powder.
0:23:50 > 0:23:52Marked up as 0.6.
0:23:52 > 0:23:54Marked up as 0.6?
0:23:56 > 0:23:59- All three as 0.6.- What's in these?
0:23:59 > 0:24:03- What's in these?- Paracetamols. - Sorry? Paracetamol?
0:24:03 > 0:24:05We'll get it tested back at the nick.
0:24:05 > 0:24:07Paracetamol.
0:24:07 > 0:24:09Why have you got paracetamol?
0:24:09 > 0:24:11Why have you got paracetamol?
0:24:11 > 0:24:14I'm going to further arrest you, yeah? Listen to me...
0:24:14 > 0:24:16- You're wasting... - ..at 12:44, listen to me,
0:24:16 > 0:24:20on suspicion of possession with intent to supply.
0:24:20 > 0:24:22- BLEEPING - Just take it easy,
0:24:22 > 0:24:26don't start adding threatening behaviour to it as well. Just relax, relax. Take it easy.
0:24:26 > 0:24:29The man is insistent the powder is just paracetamol
0:24:29 > 0:24:32but even if it is, it's not enough to get him off the hook.
0:24:32 > 0:24:34Even if you didn't have anything on you,
0:24:34 > 0:24:37- if you offer to supply drugs, that's the offence.- What do you mean?
0:24:37 > 0:24:40I'm explaining it to you, listen to me carefully...
0:24:40 > 0:24:43- Lovely, come over here, we'll talk about it down the nick.- No, no, no.
0:24:43 > 0:24:45You are coming.
0:24:45 > 0:24:48Sergeant Skinner and his team take the man back to the station.
0:24:53 > 0:24:57On being searched, he's got three wraps containing white powder.
0:24:57 > 0:25:00The white powder gives the appearance of being cocaine.
0:25:00 > 0:25:02Gentleman informs me it's paracetamol.
0:25:02 > 0:25:04I can't do this all night.
0:25:04 > 0:25:06This ain't Come Dancing, come on.
0:25:06 > 0:25:09For Gary, it's a very satisfying result.
0:25:09 > 0:25:11DOOR SLAMS
0:25:11 > 0:25:12Later...
0:25:12 > 0:25:14OK, then. We're going to cuff you.
0:25:14 > 0:25:15..Gary has his hands full
0:25:15 > 0:25:17as the problem with skankers persists.
0:25:17 > 0:25:18I never said for no-one.
0:25:18 > 0:25:21I think they're supplying, let's go. If anything's in that van...
0:25:21 > 0:25:24Man! What are you doing?
0:25:30 > 0:25:33Andy Barnes is at House Of Fraser,
0:25:33 > 0:25:36covering a London Fashion Week photo shoot for a couture brand.
0:25:38 > 0:25:40He's managed to catch TOWIE's Sam Faiers,
0:25:40 > 0:25:44but he's still waiting for Made In Chelsea star, Stephanie Pratt,
0:25:44 > 0:25:46who's caught up in football traffic.
0:25:46 > 0:25:49We need to get Stephanie getting out as well,
0:25:49 > 0:25:51- cos she's just as important.- Fine.
0:25:51 > 0:25:54All right, I think she's, like, literally a minute away.
0:25:54 > 0:25:56But before the 60 seconds is up,
0:25:56 > 0:26:00word comes through that Sam Faiers is leaving round the back.
0:26:00 > 0:26:04- It's a keen shot for Andy. - There's a car, over here.
0:26:04 > 0:26:05Hi, guys.
0:26:05 > 0:26:07Are you Sam Faiers' car?
0:26:07 > 0:26:09INDISTINCT
0:26:09 > 0:26:11- Are you Sam Faiers' car?- No.
0:26:13 > 0:26:15He might have the wrong car,
0:26:15 > 0:26:18but Andy's definitely in the right place at the right time
0:26:18 > 0:26:20for a celebrity exit.
0:26:20 > 0:26:22Oh.
0:26:22 > 0:26:24- No-one was there. - Next one.- Next one.
0:26:24 > 0:26:25FAINT LAUGHTER
0:26:25 > 0:26:28Just looking straight ahead for me, Sam.
0:26:28 > 0:26:31- Take care, darling. - For Andy, this is gold dust.
0:26:31 > 0:26:34He's still the only photographer getting these photos.
0:26:34 > 0:26:36But if he's to sell big numbers,
0:26:36 > 0:26:39he needs to get the same again with Stephanie Pratt,
0:26:39 > 0:26:43who's still stuck in football-related traffic.
0:26:43 > 0:26:45I'll have a bet with you that this is it.
0:26:45 > 0:26:46It is. It is.
0:26:51 > 0:26:56It's the star of The Hills and Made In Chelsea, Stephanie Pratt.
0:26:56 > 0:26:57Thanks, Stephanie.
0:26:57 > 0:26:59Are you OK?
0:26:59 > 0:27:01- Fine, how are you?- Lovely, good.
0:27:02 > 0:27:04Hello. That traffic is insane.
0:27:04 > 0:27:05INDISTINCT
0:27:09 > 0:27:10Mwah.
0:27:10 > 0:27:12Oh, dear. Oh.
0:27:13 > 0:27:15Thank you.
0:27:15 > 0:27:18Andy heads inside for a shoot so exclusive
0:27:18 > 0:27:20even we're not invited.
0:27:24 > 0:27:28Finally, the crowd out front get what they were waiting for.
0:27:30 > 0:27:32Guys, just all looking this way for me.
0:27:32 > 0:27:34CAMERA CLICKS
0:27:34 > 0:27:35Brilliant, and then can we all turn...
0:27:35 > 0:27:39Have you finished that? That's brilliant. OK, here you go.
0:27:39 > 0:27:42Brilliant, big smile. Great. That's lovely.
0:27:42 > 0:27:46For couture label Ariella, it's just the buzz they wanted.
0:27:46 > 0:27:49We've got the public involved with London Fashion Week,
0:27:49 > 0:27:52we've brought glamorous fashion, catwalk fashion,
0:27:52 > 0:27:56to Oxford Street, and I think that's where fashion is going.
0:27:56 > 0:27:58But Andy's day's work is just beginning.
0:27:58 > 0:28:01- Lovely to see you, can't wait for the pictures.- Oh, yeah.
0:28:01 > 0:28:04What worries me a bit is that all the, er,
0:28:04 > 0:28:07all...the two celebrities that I photographed,
0:28:07 > 0:28:10they're going to be doing the circuit and going to other events,
0:28:10 > 0:28:13so I really need to get these pictures out as quickly as possible
0:28:13 > 0:28:16so we make sure we, we hit all the magazines.
0:28:16 > 0:28:18At a secret location,
0:28:18 > 0:28:22Andy hooks up to the net to get his pictures online as soon as possible.
0:28:22 > 0:28:25We've got some really strong pictures there.
0:28:25 > 0:28:28I'm looking for the likes of OK! Hello!
0:28:28 > 0:28:30those sort of type of magazines,
0:28:30 > 0:28:32I think they could really pick up on this, big-time.
0:28:32 > 0:28:34Hopefully tomorrow morning when I look at the papers
0:28:34 > 0:28:37and in a couple of weeks' time as well, looking at all the magazines,
0:28:37 > 0:28:40I should be able to see how I got on.
0:28:40 > 0:28:41And after we filmed,
0:28:41 > 0:28:45a number of publications did pick up on Andy's pictures,
0:28:45 > 0:28:47including Reveal and Now magazines
0:28:47 > 0:28:50and the crucial Mail Online.
0:28:58 > 0:29:02Oxford Street is a competitive place to try and do business.
0:29:02 > 0:29:05Over 200 stores battle to catch the eye
0:29:05 > 0:29:08of the 30 million visitors a year that come here.
0:29:08 > 0:29:12And it's figures like these that have attracted the attention
0:29:12 > 0:29:13of entrepreneur, Akshuna Bakshi.
0:29:15 > 0:29:18She's selected Oxford Street as the perfect place
0:29:18 > 0:29:20for her unique Indo-British fare
0:29:20 > 0:29:23and this morning, she and her team have come to prepare
0:29:23 > 0:29:26the Salvation Army's Regent Hall for the event.
0:29:26 > 0:29:28Let's see how it looks.
0:29:29 > 0:29:33- Oh, OK.- OK.- Good space. - Wow.- Oh, that would be, yeah.
0:29:33 > 0:29:36Tomorrow, this room will host 35 independent designers,
0:29:36 > 0:29:39selling Indian-influenced products.
0:29:39 > 0:29:42The tables need to come in, the decorations need to come in,
0:29:42 > 0:29:45the colour needs to be added, because at the moment,
0:29:45 > 0:29:49it looks very empty, but I'm just keeping my fingers crossed
0:29:49 > 0:29:53that our team is going to transform it completely.
0:29:53 > 0:29:56- OK.- Akshuna has run these fairs across the world
0:29:56 > 0:29:59and for the UK leg, she's picked Oxford Street
0:29:59 > 0:30:02because of the high numbers of passing shoppers it attracts.
0:30:03 > 0:30:06Today is the first day of three for the event
0:30:06 > 0:30:09and she's determined it will be a success.
0:30:09 > 0:30:11It's a sea of shoppers out here.
0:30:11 > 0:30:15I think it's a perfect location for any event to happen.
0:30:15 > 0:30:18I'm having butterflies in my stomach.
0:30:18 > 0:30:21Akshuna's team gets decorating. It's got to look good.
0:30:21 > 0:30:27Each designer is paid around £600 to rent a stall to sell their wares.
0:30:27 > 0:30:30To be successful, they need to make healthy sales.
0:30:31 > 0:30:35You know, the crux of the matter is you need to get shoppers in.
0:30:35 > 0:30:38Once you get shoppers in, everybody is calm.
0:30:38 > 0:30:42So, our main agenda today is to get as many people as possible inside.
0:30:42 > 0:30:45Patrick Moriarty has hired a stall
0:30:45 > 0:30:48to sell his paisley-patterned bags and accessories.
0:30:48 > 0:30:50What I'm going to try and achieve today
0:30:50 > 0:30:53is get some... lots of sales with a London audience.
0:30:53 > 0:30:56Maybe if there's some buyers from places like John Lewis
0:30:56 > 0:31:00and Liberty coming in and ordering your stuff to stock in their shops.
0:31:00 > 0:31:03So, it's now a matter of us doing our best out there
0:31:03 > 0:31:05and getting people in.
0:31:05 > 0:31:08And Akshuna's assigned the task of achieving that
0:31:08 > 0:31:10to assistant, Rihanna.
0:31:10 > 0:31:13I think it's OK. It is a bit, er...
0:31:13 > 0:31:17I think if it rains, it won't be the best of outfits,
0:31:17 > 0:31:19but it should be all right.
0:31:19 > 0:31:22At 11am, it's time for the event to kick off.
0:31:22 > 0:31:25Ladies and gen... Ladies and... Oh, gosh, it's not...
0:31:27 > 0:31:29FEEDBACK
0:31:29 > 0:31:32Ladies and gentlemen, can I have your attention please?
0:31:32 > 0:31:37Firstly, if we have to evacuate the building...
0:31:37 > 0:31:40While he works on getting people out of the building,
0:31:40 > 0:31:45on the street, the publicity team is concentrating on the exact opposite.
0:31:45 > 0:31:49Er, guys, I think you really need to work on this,
0:31:49 > 0:31:52because I don't know how many people are going to get in,
0:31:52 > 0:31:55because they just look at it and they're just going to go.
0:31:55 > 0:31:57So you really need to tell them to get in.
0:31:57 > 0:32:00Hi, it's inside, open! Hello!
0:32:00 > 0:32:02Please go and have a look, thank you.
0:32:02 > 0:32:04See, that's something.
0:32:04 > 0:32:06Yeah, OK. I'll just, I'll just... Yeah.
0:32:06 > 0:32:09It doesn't work if you don't get the people inside.
0:32:09 > 0:32:11You should definitely check in.
0:32:13 > 0:32:15Yeah, but then please do come back.
0:32:15 > 0:32:17And tell your friends!
0:32:17 > 0:32:19But despite a few early successes...
0:32:19 > 0:32:22It looks very good and the prices are very reasonable.
0:32:22 > 0:32:26..by lunchtime, footfall is low.
0:32:26 > 0:32:28Everyone in London's in a rush. You know?
0:32:28 > 0:32:34Everyone just has their destination and anyone that gets in their path is like, "Go away!"
0:32:34 > 0:32:39So it's... Yeah, it's a really difficult spot to do this.
0:32:39 > 0:32:41Akshuna decides to try something new.
0:33:01 > 0:33:02Please come take a look!
0:33:02 > 0:33:04Da-da-da-da-da-da-da-da-da!
0:33:06 > 0:33:07Hi!
0:33:07 > 0:33:09Come and listen to me play, guys!
0:33:12 > 0:33:15PLAYS FLUTE TUNELESSLY
0:33:15 > 0:33:18It's the same note each time!
0:33:18 > 0:33:22Just trying to make this look obvious and try to attract more
0:33:22 > 0:33:26people to come to our event, because now it's...
0:33:26 > 0:33:29Yes, it's not going very well.
0:33:30 > 0:33:33The success of the fair is now dependent on Akshuna's
0:33:33 > 0:33:36ability to get shoppers in to have a look.
0:33:38 > 0:33:42Later, as she tries to turn things around, she brings out the big guns.
0:33:53 > 0:33:56At JD, escalator maintenance man, Stuart,
0:33:56 > 0:33:59has run into a problem with the machine he's working on.
0:33:59 > 0:34:03The circuitry has tripped, cutting the power.
0:34:03 > 0:34:05He needs to get it back up and running
0:34:05 > 0:34:09and the rest of the machines checked before the store opens.
0:34:09 > 0:34:12The store needs to be open in the next hour, so we need to get in,
0:34:12 > 0:34:15get this job done and then get out before the store opens.
0:34:15 > 0:34:18A check of the control panel hasn't shown up any faults,
0:34:18 > 0:34:21so he has to power it down and do a full reset.
0:34:24 > 0:34:25All right...
0:34:27 > 0:34:28Happy escalator.
0:34:31 > 0:34:34With the escalator working again, Stuart can go back
0:34:34 > 0:34:38to his regular maintenance, such as cleaning beneath every step.
0:34:38 > 0:34:40Escalators get very dirty, very quickly.
0:34:40 > 0:34:41Moving.
0:34:41 > 0:34:44You never get them spotless, but get 'em as close as you can.
0:34:46 > 0:34:48I'm even breaking a sweat now.
0:34:48 > 0:34:52There's a couple more key pieces of maintenance still to do.
0:34:52 > 0:34:54Just checking the inside of the handrails,
0:34:54 > 0:34:56make sure they're not worn.
0:34:56 > 0:34:59This is the escalator's friend, known as oil.
0:34:59 > 0:35:01You like that, don't you?
0:35:01 > 0:35:05It's like watching honey come out of a beehive.
0:35:05 > 0:35:09With everything in good working order, the removed steps can go back on.
0:35:09 > 0:35:11I'm just going to give it a final test, just run it through,
0:35:11 > 0:35:14make sure there's no loud squeaks or noises.
0:35:14 > 0:35:15MACHINERY POWERS UP
0:35:15 > 0:35:17Things seem to be running smoothly.
0:35:17 > 0:35:19Like a pussycat.
0:35:19 > 0:35:21Sounds absolutely lovely.
0:35:21 > 0:35:23And that will be us done.
0:35:23 > 0:35:26It's been a busy morning and hasn't all been plain sailing.
0:35:26 > 0:35:30But these escalators at least are in good shape.
0:35:30 > 0:35:33Which means thousands more shoppers can ride them without giving
0:35:33 > 0:35:36a second thought to the work that goes into keeping them running.
0:35:36 > 0:35:38I'm happy with that.
0:35:38 > 0:35:39On to the next job.
0:35:50 > 0:35:54Sgt Gary Skinner and his team are continuing their patrols
0:35:54 > 0:35:56of Soho on the lookout for skankers.
0:35:58 > 0:36:01Their main focus is on preventing robberies
0:36:01 > 0:36:03and their work is having an effect.
0:36:03 > 0:36:06They've only been operational for eight weeks, but already robberies in
0:36:06 > 0:36:11the area are down 38%.
0:36:11 > 0:36:13They've not been back on patrol long when two of Gary's team
0:36:13 > 0:36:18radio in to say they've spotted more men acting suspiciously.
0:36:18 > 0:36:23I just separate "He looks like a dealer" from a potential victim.
0:36:23 > 0:36:25But this'll be a hell of a result if we get this one.
0:36:25 > 0:36:27Gary moves in to talk to the victim.
0:36:27 > 0:36:29All right, sir? How are you?
0:36:29 > 0:36:30Oh, bit the worse for wear, eh?
0:36:30 > 0:36:33The man, who has been drinking in the area,
0:36:33 > 0:36:36says he was offered drugs by a suspect the police have stopped.
0:36:36 > 0:36:39The search has revealed he had paracetamol on him.
0:36:39 > 0:36:43The victim's witness testimony is crucial.
0:36:43 > 0:36:46Without it, there will be no evidence the skankers had been offering drugs.
0:36:46 > 0:36:49I tell you what, I never done nothing wrong!
0:36:49 > 0:36:52Two friends of the stopped suspect are also taking an interest
0:36:52 > 0:36:55and Gary wants to ask one of them some questions.
0:36:55 > 0:36:57What are you doing here tonight?
0:36:57 > 0:36:59Dave, have we got this fella's details?
0:37:00 > 0:37:02No, no, no. Just wait a minute.
0:37:02 > 0:37:05The man attempts to walk off, so Gary takes action.
0:37:05 > 0:37:08In a minute I'm going to cuff you, because I've got a pair in my case.
0:37:08 > 0:37:11OK, we're going to cuff you. All right.
0:37:11 > 0:37:14You said you were going to walk off and we can't allow you to do that.
0:37:14 > 0:37:18- The grounds for me stopping you is that you are in an area known for drugs.- I didn't even...
0:37:18 > 0:37:19Listen to me!
0:37:19 > 0:37:22The object is to see if you've got drugs on you, all right?
0:37:22 > 0:37:24I am Sgt Skinner, attached to Charing Cross.
0:37:24 > 0:37:26I'm sure you're an upstanding citizen...
0:37:26 > 0:37:29The search doesn't turn up anything suspicious.
0:37:29 > 0:37:32Everything now rests on the witnesses' testimony.
0:37:32 > 0:37:35- He's pointed out to me just now, this chap in the white...- Yeah?
0:37:35 > 0:37:39..and he said the words, "I can sell you coke at £50 a gram."
0:37:40 > 0:37:45There's no drugs, but a clear attempt to extract money by offering them.
0:37:45 > 0:37:46Blatant skanking.
0:37:46 > 0:37:49The testimony clearly implicates the talkative man
0:37:49 > 0:37:51Gary's just put in handcuffs.
0:37:51 > 0:37:53- Because you're going to get nicked. - For what?
0:37:53 > 0:37:56I'll explain in a minute. I'll give you the good news in a second.
0:37:59 > 0:38:02Suddenly, some friends of the men in handcuffs turn up,
0:38:02 > 0:38:04unhappy at what's happening.
0:38:04 > 0:38:05Fellas, you need to go away!
0:38:05 > 0:38:08On a cold, wet night, it's a fraught situation.
0:38:08 > 0:38:10If you can get the van on the hurry up...
0:38:10 > 0:38:13Realised I've got a few others that are starting to scurry around
0:38:13 > 0:38:16and we'd appreciate if we can get these two out of the area fairly quickly.
0:38:16 > 0:38:19You're under arrest for offering to supply drugs.
0:38:19 > 0:38:22- I never spoke to no-one! - Offering to supply, let's go.
0:38:22 > 0:38:26- ..anything you do say... - Get in the van. Get up. Sit down.
0:38:26 > 0:38:30- If anything...- My hat! My hat! What the... What're you doing?
0:38:30 > 0:38:32- In you get.- How do you prove...
0:38:35 > 0:38:38Superb job, gents. Superb. See you back at the ranch.
0:38:38 > 0:38:39All right, see you. Cheers, gents.
0:38:41 > 0:38:43For Gary, it's been a busy night,
0:38:43 > 0:38:48but when it comes to policing the West End, things are rarely quiet.
0:38:48 > 0:38:50What happens now, we go to custody,
0:38:50 > 0:38:54they'll both be booked in for offering to supply controlled drugs.
0:38:54 > 0:38:58Oi, oi, oi! Calm it down. Police officer. Put it down.
0:38:58 > 0:38:59GLASS SMASHES
0:38:59 > 0:39:01- You prat. - THEY LAUGH
0:39:01 > 0:39:03Yeah, keep walking, fellas, keep walking.
0:39:03 > 0:39:05- Fella, you with them?- Yeah, I'm with them.- Calm them down.
0:39:05 > 0:39:08There's loads of us about and they're going to get nicked.
0:39:08 > 0:39:11- Yeah, no, He's been... - Good man, yep.
0:39:11 > 0:39:14Back at the station, the two suspects are booked in and charged.
0:39:14 > 0:39:17And it looks like the team's hunches about the men have been spot on.
0:39:17 > 0:39:19Have they got any previous for offering?
0:39:19 > 0:39:23- Yes, offering to supply... Two drug offences...- Oh, fantastic.
0:39:23 > 0:39:27So basically, two thieves, two robbers, yeah? Happy days.
0:39:27 > 0:39:30They was professing their innocence, that they wasn't doing anything,
0:39:30 > 0:39:35and they wouldn't do such a thing, and yet the records show a different story.
0:39:35 > 0:39:37All in all, it's been a good night.
0:39:37 > 0:39:39We got a total of six arrests tonight.
0:39:39 > 0:39:43I've got no doubt if they were left out there, would go on to commit further offences.
0:39:43 > 0:39:47Since we filmed, the man who ran away from police was given
0:39:47 > 0:39:51a suspended seven-week sentence for breaching his court order.
0:39:51 > 0:39:56No further action was taken against the man with the wraps of powder.
0:39:56 > 0:40:00The man suspected of offering to supply class A drugs was charged
0:40:00 > 0:40:02and has been bailed to appear in court.
0:40:12 > 0:40:16At the Salvation Army's Regent Hall, New Delhi entrepreneur Akshuna Bakshi
0:40:16 > 0:40:19is determined to bring a taste of India to Oxford Street
0:40:19 > 0:40:21in the shape of The Indo British Fair.
0:40:23 > 0:40:25But despite dozens of independent designers
0:40:25 > 0:40:27and a number of marketing ploys...
0:40:27 > 0:40:30SHE PLAYS FLUTE TUNELESSLY
0:40:30 > 0:40:32Come and listen to me play, guys!
0:40:32 > 0:40:35..customer flow is slow.
0:40:35 > 0:40:37Would you like a leaflet? Have a lovely day.
0:40:37 > 0:40:40Ha! People pretending they're on their phone!
0:40:40 > 0:40:41I know they're lying!
0:40:42 > 0:40:44And worse is to follow,
0:40:44 > 0:40:49as the British part of the fair makes an unwelcome appearance.
0:40:49 > 0:40:54My flyers are pretty...soaked. So I don't know if they're working.
0:40:54 > 0:40:58So the rain might help us, let's see.
0:40:58 > 0:41:00Akshuna refuses to let the rain get her down.
0:41:00 > 0:41:03She's got plenty of plans to increase interest.
0:41:05 > 0:41:08INDIAN DANCE MUSIC PLAYS
0:41:10 > 0:41:12CHEERING AND APPLAUSE
0:41:20 > 0:41:23The dancing goes down well inside.
0:41:23 > 0:41:27And Akshuna's got something up her sleeve for outside as well.
0:41:27 > 0:41:32It's like a drum, and she's going to play it, so yeah, let's see.
0:41:32 > 0:41:34RHYTHMIC DRUM
0:41:37 > 0:41:40SHE PLAYS DRUM
0:41:47 > 0:41:49I'm really enjoying it, to be honest.
0:41:49 > 0:41:51If nobody complains, we're fine.
0:41:55 > 0:41:58The entertainment does seem to be making a difference,
0:41:58 > 0:42:00and numbers start to increase.
0:42:00 > 0:42:04Finally, after three hours, Patrick makes his first sale.
0:42:04 > 0:42:06You need one to get off the ground,
0:42:06 > 0:42:09and then hopefully it will snowball, but, yeah, we'll see. It's a good start.
0:42:12 > 0:42:15- It's all made by artisan communities in Pakistan.- Oh.
0:42:15 > 0:42:18- They're all pure, organic cotton. Thank you very much.- Very kind of you.
0:42:18 > 0:42:20Have a good day, and tell everyone about us.
0:42:20 > 0:42:24As the day winds down, Akshuna gets a chance to reflect.
0:42:24 > 0:42:25Even on Oxford Street,
0:42:25 > 0:42:29generating the footfalls you'd hope for has been harder than she'd thought.
0:42:29 > 0:42:32Oxford Street is definitely not for the faint-hearted,
0:42:32 > 0:42:36because you have to deal with so many people of different nationalities
0:42:36 > 0:42:40and different backgrounds, so it's very difficult to convince them
0:42:40 > 0:42:44to see something eclectic and something which is multicultural.
0:42:44 > 0:42:48It's been a really long day, and it's been really wet and grey,
0:42:48 > 0:42:51but we've managed to get people in,
0:42:51 > 0:42:54and that's all that matters at the end of the day, really.
0:42:54 > 0:42:56I think it's been quite a success.
0:42:56 > 0:43:00With everyone back in civvies, day one is complete.
0:43:00 > 0:43:02I had a really, really fun time.
0:43:02 > 0:43:03Take care.
0:43:03 > 0:43:08It's been tough, but on Oxford Street, tomorrow is always another day.