Many Happy Returns

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0:00:02 > 0:00:04This programme contains some strong language

0:00:04 > 0:00:07- 'I'm Terry Walker, and this is my scrapyard.' All right, Dean?- All right, boss.

0:00:07 > 0:00:12'I buy cars, I strip 'em, squash 'em and flog the lot.'

0:00:12 > 0:00:14It's coming together nicely.

0:00:14 > 0:00:15I've never seen a place like this.

0:00:17 > 0:00:19Don't strain yourselves, will you?

0:00:19 > 0:00:20Try not to, boss.

0:00:20 > 0:00:22'It's the love of my life.

0:00:23 > 0:00:25'Other than our Lyndsay, the wife.'

0:00:25 > 0:00:27- Well, who's paying this?- Is it more than a grand?- Yeah.

0:00:27 > 0:00:30- You're paying it. - No, I'm not - you're paying it!

0:00:30 > 0:00:34Nobody can do the deals like Terry. Nobody. He is a one-off.

0:00:34 > 0:00:37'One day, we plan to hand this all over to our kids.'

0:00:37 > 0:00:39I'm here solely for my family.

0:00:39 > 0:00:41- He loves this job.- You look good in that, don't you, our Jon?

0:00:41 > 0:00:43Won't find them in the corner shop.

0:00:43 > 0:00:45'But first we've got to get it running right.'

0:00:45 > 0:00:48Stop messing about. That's exactly how it shouldn't be!

0:00:48 > 0:00:50'And that's the hard bit.'

0:00:50 > 0:00:52I want the yard to be run properly.

0:00:52 > 0:00:55Oi, Frank! It's not even safe to work, he's under this bonnet

0:00:55 > 0:00:57of this car for nothing.

0:00:57 > 0:00:58Can you get a high vis vest on?

0:00:58 > 0:01:00You, that's not high vis.

0:01:00 > 0:01:03Worst case scenario, they'll close us down.

0:01:09 > 0:01:11In the middle of all this chaos...

0:01:14 > 0:01:17..we've got to somehow try to earn a few quid as well.

0:01:17 > 0:01:18I'm stuck!

0:01:18 > 0:01:21'But if we stick together, do the job right...

0:01:24 > 0:01:26'..and keep the cars rolling in,

0:01:26 > 0:01:29'we'll be one big, happy family.'

0:01:33 > 0:01:35CAR HORN BLARES

0:01:42 > 0:01:46Today marks the start of a new chapter for Terry and Lyndsay.

0:01:48 > 0:01:51- My word.- Morning!- Morning.

0:01:51 > 0:01:56- Happy birthday, here you are. - Thanks.- You're welcome.

0:01:56 > 0:01:59He's slobbering on me presents. Stop it!

0:02:01 > 0:02:04First 50th birthday card, me dentist.

0:02:04 > 0:02:06What do you think about being 50?

0:02:06 > 0:02:09They say it's the new 40, don't they? But I think

0:02:09 > 0:02:12- it's all downhill from here. - Don't worry, love,

0:02:12 > 0:02:15as long as you get your black pudding every morning for strength.

0:02:15 > 0:02:18That won't go down well in Slimming World!

0:02:25 > 0:02:29Terry and Lyndsay built up their business over 30 years.

0:02:29 > 0:02:30Morning!

0:02:30 > 0:02:31Morning!

0:02:31 > 0:02:35But this year has been the worst one they've ever had.

0:02:37 > 0:02:42The last 12 months has just been a nightmare. We got ourselves

0:02:42 > 0:02:44into financial difficulties.

0:02:44 > 0:02:46My fault, I'll take the blame for that.

0:02:47 > 0:02:48It's freezing!

0:02:50 > 0:02:51It was the way that I felt.

0:02:51 > 0:02:54My stomach was churning every morning. It was... I thought,

0:02:54 > 0:02:57"It can't go on like this, I can't keep doing this.

0:02:57 > 0:02:59"Things are going to have to change."

0:02:59 > 0:03:03On top of everything, one of the lads had an accident

0:03:03 > 0:03:04in the yard not so long ago.

0:03:04 > 0:03:09Since then, we've had the Health and Safety on our back big time.

0:03:09 > 0:03:11How we're still actually trading now is beyond me.

0:03:11 > 0:03:15Honestly, many a time I've thought, "Let's just call it a draw,

0:03:15 > 0:03:17"let's just throw a bag over it. I've had enough."

0:03:17 > 0:03:20But Terry and Lyndsay aren't giving up yet.

0:03:20 > 0:03:24This is our last chance now to make things right

0:03:24 > 0:03:28for the future of the kids. There's no more chances now.

0:03:28 > 0:03:31We are going to rise to the authoritarians of this world

0:03:31 > 0:03:34and show 'em that we can do the job, we're going to be quicker,

0:03:34 > 0:03:36we're going to be slicker, we're going to be faster

0:03:36 > 0:03:39and we're going to do the job right.

0:03:48 > 0:03:52The Walkers' scrapyard in Bolton is very much a family business.

0:03:53 > 0:03:56- Are you happy?- Yeah, I'm happy.

0:03:56 > 0:04:00This industry, this job is in me, it's in my blood

0:04:00 > 0:04:02and it's in my family's. It's in Jon's now as well

0:04:02 > 0:04:04and I want him to succeed.

0:04:06 > 0:04:09Terry and son Jon are hoping to sell 100 engines to some

0:04:09 > 0:04:13Polish exporters - the deal could make Terry ten grand profit.

0:04:14 > 0:04:17Nice one. Make sure this goes down in the books!

0:04:17 > 0:04:18HE LAUGHS

0:04:18 > 0:04:22I've been two minutes in the yard, and all the hard work's paid off.

0:04:23 > 0:04:25It's coming together nicely.

0:04:25 > 0:04:28But Terry has got a lot more to think about than just making money.

0:04:30 > 0:04:33Customers - who's with 'em?

0:04:33 > 0:04:35If you see any anyone wandering around on their own,

0:04:35 > 0:04:36send 'em back.

0:04:36 > 0:04:38HE BLOWS RASPBERRY

0:04:39 > 0:04:43Since the accident, Health and Safety inspectors could turn up

0:04:43 > 0:04:46at any moment and they have the power to shut the yard down.

0:04:46 > 0:04:50Put that on your back. I'm starting to lose my patience with you now,

0:04:50 > 0:04:52I'll tell you that now.

0:04:52 > 0:04:53I need some sawdust down on this ramp,

0:04:53 > 0:04:57cos it's slippy at t'moment. And don't let it fly everywhere,

0:04:57 > 0:04:59put it down properly.

0:04:59 > 0:05:02The staff that are here now are not really used to running it by the book.

0:05:10 > 0:05:12That'll do him.

0:05:12 > 0:05:15And it's showing now, the cracks are showing.

0:05:15 > 0:05:17Terry's got to get his 35 workers following

0:05:17 > 0:05:19health and safety to the letter.

0:05:19 > 0:05:23Right have you got... Where's your lifting strap?

0:05:23 > 0:05:25Lifting strap, for the engine?

0:05:25 > 0:05:27No, no, no. Need to be here. We need to be using them.

0:05:27 > 0:05:31We used to use seatbelts for moving engines,

0:05:31 > 0:05:35which a seatbelt's got a 1.25 tonne resistance. Well, an engine

0:05:35 > 0:05:38only weighs 120 kilos, it's hardly ever going to break,

0:05:38 > 0:05:41but the health and safety guy's been in

0:05:41 > 0:05:43and said we've got to use a lifting strap.

0:05:43 > 0:05:47- We've no sausages!- Bacon on toast. Gonna crack another egg?

0:05:47 > 0:05:50In the on site cafe, sisters Michelle and Debs

0:05:50 > 0:05:53have so far escaped the health and safety crackdown.

0:05:53 > 0:05:56Health and Safety's just gone a bit mad.

0:05:56 > 0:05:58Where there's blame, there's a claim.

0:05:58 > 0:06:00- And it's all wrong.- Yeah.

0:06:00 > 0:06:03You should be having a risk assessment for using that knife.

0:06:03 > 0:06:07- Well, do you know, it's a wonder they've not been in.- Here?

0:06:07 > 0:06:10- Yeah, these...whatever they're called.- Nowt to do with us.

0:06:10 > 0:06:13- What I'm saying is, Health and Safety...- They'd close it down!

0:06:16 > 0:06:18There's something different about you today -

0:06:18 > 0:06:20you've had your hair cut, ain't ya?

0:06:20 > 0:06:22- It's a mess!- There ya go!

0:06:22 > 0:06:26Coxy and Dave are two of Terry's longest serving spanner lads.

0:06:26 > 0:06:27Dave looks like deputy dog!

0:06:29 > 0:06:3116-year-old Dean is the newest recruit.

0:06:32 > 0:06:34But today's experience counts for nothing.

0:06:34 > 0:06:38Terry's pulling the lads off their normal work and putting them

0:06:38 > 0:06:41all through an intensive training session on the yard's cutting tools,

0:06:41 > 0:06:44the same ones that were involved in the accident.

0:06:44 > 0:06:47I've used a Stihl saw for over 20 years, so getting told

0:06:47 > 0:06:49how to use it...

0:06:49 > 0:06:53And I've never had an accident, touch...touch wood.

0:06:56 > 0:06:59Chris is an old hand in the depollution bay,

0:06:59 > 0:07:03where they drain cars of oil and cut off catalytic convertors.

0:07:03 > 0:07:05Right, let's get wheels off, lads.

0:07:05 > 0:07:08I'm not sure what they're going to show us.

0:07:08 > 0:07:11I mean, it'll be like teaching a builder how to use a hammer,

0:07:11 > 0:07:14won't it? We've been using it for years, seems a bit pointless to me.

0:07:14 > 0:07:16If I were going to cut my head off,

0:07:16 > 0:07:18I'd have done it by now, wouldn't I?

0:07:18 > 0:07:21Terry's called in the company that supplies the cutting tools

0:07:21 > 0:07:22to do the training.

0:07:22 > 0:07:26Everyone must successfully complete the course by the end of the day.

0:07:28 > 0:07:30These are like so dangerous these products.

0:07:30 > 0:07:34It's not something you want to take for granted.

0:07:34 > 0:07:36Hope there's no paperwork involved.

0:07:37 > 0:07:38Cos I'm dyslexic.

0:07:38 > 0:07:41Why do you think I'm on spanners?

0:07:41 > 0:07:44Mine is not to reason why, mine is but to do or die.

0:07:44 > 0:07:48Come on, chaps, come on in. Has everyone signed in?

0:07:48 > 0:07:50- ALL:- Yeah.- So, if you can all see the screen all right,

0:07:50 > 0:07:51so we'll get cracking then.

0:07:51 > 0:07:54First things first, one of the things we want to try and get

0:07:54 > 0:07:58across today is making sure you're using the right wheel for the job.

0:08:06 > 0:08:09Outside, Terry's paying the price for having his lads in class.

0:08:09 > 0:08:12This morning is a total cockup.

0:08:13 > 0:08:15Lee runs the window sales

0:08:15 > 0:08:19and he relies on the lads to fetch parts for the customers.

0:08:19 > 0:08:23We've put every man we've got on a Stihl saw day.

0:08:23 > 0:08:26Hence the yard. Nobody.

0:08:26 > 0:08:28So when customers come, it's left to us.

0:08:28 > 0:08:31Nobody thinks it through.

0:08:31 > 0:08:34The training could cost as much as four grand in lost income.

0:08:34 > 0:08:38It's money Terry and Lyndsay can ill afford to sacrifice.

0:08:38 > 0:08:43In the last year, they've faced some heartbreaking financial decisions.

0:08:45 > 0:08:49Oh, dear. The last few months have been really, really hard.

0:08:49 > 0:08:55Struggled at the yard paying bills and one thing led to another

0:08:55 > 0:08:57and we've ended up liquidating the company.

0:08:57 > 0:09:01Liquidating their old company, Metro Salvage, was a last resort.

0:09:01 > 0:09:04The Walkers then used their own cash to buy back stock

0:09:04 > 0:09:06and open a new business on the same site.

0:09:06 > 0:09:09That way, they were able to keep the lads working

0:09:09 > 0:09:12and pay off at least some of their debts.

0:09:12 > 0:09:17I tried to sort everybody along the way without leaving too much

0:09:17 > 0:09:22owed to people because, obviously, we're still in that same business,

0:09:22 > 0:09:26I don't want to upset local people who use the business or anyone...

0:09:26 > 0:09:29I didn't want to upset anybody, to be honest.

0:09:29 > 0:09:35I had to do it, I had to look after the family cos, to me,

0:09:35 > 0:09:39I was, like, 30 years of working, I'm going to lose everything.

0:09:39 > 0:09:43It's not unusual what we've done. It's...it's a fact of life.

0:09:43 > 0:09:46So, they can't cut your hands off, can they,

0:09:46 > 0:09:49so, it's onwards and upwards, hopefully.

0:09:55 > 0:09:57Just passed our test, Dave.

0:09:57 > 0:10:00Least I know what I'm doing now, least I know what to use,

0:10:00 > 0:10:03cos I could've used something, anything,

0:10:03 > 0:10:07and could've snapped and chopped my face off, or something.

0:10:07 > 0:10:10With Terry happy that the theory is safely under their belts,

0:10:10 > 0:10:12the lads are heading to the workshop for the practical part

0:10:12 > 0:10:15- of the training. - Look at t'state of t'place.

0:10:15 > 0:10:17But there's a problem.

0:10:17 > 0:10:18It's not even safe to work.

0:10:18 > 0:10:22He's under this bonnet of this car for nothing. What are you doing?

0:10:22 > 0:10:24I want this bay looking like a proper workshop.

0:10:26 > 0:10:29Everywhere you look, there's something that should've been done that's not been done.

0:10:29 > 0:10:34I've come in here to do a test on how to use the grinder.

0:10:34 > 0:10:37There's no guard on it, so we're going to have to go and get a guard

0:10:37 > 0:10:41now so we can use it, but really, I feel like throwing this in the bin.

0:10:41 > 0:10:44I'm really, really revved up. I'm wound up inside,

0:10:44 > 0:10:47because every single time... Every corner you turn,

0:10:47 > 0:10:51like, even that's full of oil, it's not ready to work,

0:10:51 > 0:10:54the place is a scruffy mess.

0:10:54 > 0:10:57That's just a leg breaker for some customer to trip over.

0:10:57 > 0:11:00That gearbox is in the wrong place, this is where customers congregate.

0:11:00 > 0:11:03It's not funny, though. You're fucking smiling, it's not funny.

0:11:03 > 0:11:05It's not funny.

0:11:05 > 0:11:08Absolutely. Listen, I'll tell you what I'll do.

0:11:08 > 0:11:11Today, I'm not paying anyone. I'm not paying no-one.

0:11:11 > 0:11:14Just close the gates and we'll have a right good tidy up in t'yard.

0:11:14 > 0:11:17- We're grafting.- No, you can't. You're grafting...

0:11:17 > 0:11:18You're grafting unsafe!

0:11:22 > 0:11:25People are trying to shut us down and they're nearly there.

0:11:25 > 0:11:28They're nearly fucking there. I am ready to throw fucking towel in.

0:11:28 > 0:11:31Everyone's saying this, that and the other. Do this, do that.

0:11:31 > 0:11:33And it's not happening.

0:11:33 > 0:11:35It's just not happening.

0:11:35 > 0:11:38It's come to that point again where them gates need to be shut,

0:11:38 > 0:11:40cos all of you need to understand.

0:11:46 > 0:11:49Well, Terry's going sick.

0:11:49 > 0:11:52He's not very happy today, I don't know why.

0:11:52 > 0:11:54I just avoid him like the plague whenever he's like this,

0:11:54 > 0:11:56don't make eye contact and run.

0:11:56 > 0:11:59He's not happy. It's Stihl saw training day.

0:11:59 > 0:12:02He's losing money, that's what he's not happy about.

0:12:02 > 0:12:03It stems, one thing triggers him,

0:12:03 > 0:12:06and then it stems into everything else.

0:12:08 > 0:12:10Sweet wrappers.

0:12:10 > 0:12:13The workshop's finally ready for training.

0:12:13 > 0:12:16If there's anything weird starts happening when you start,

0:12:16 > 0:12:17stop straight away, yeah?

0:12:20 > 0:12:23But the rest of the yard's still a mess.

0:12:23 > 0:12:25What's these drums here?

0:12:25 > 0:12:29Move these out of here, put them over there, away from your operation.

0:12:29 > 0:12:31I don't want drums in here.

0:12:33 > 0:12:36Your work desk needs to be clean and tidy.

0:12:37 > 0:12:39It weren't. It weren't.

0:12:41 > 0:12:43It's exactly how it shouldn't be!

0:12:46 > 0:12:48- Yeah? Are we happy with that? - ALL:- Yes.

0:12:48 > 0:12:50I'm losing the will to live.

0:12:58 > 0:13:00- Ah, bless him.- He said he's either got

0:13:00 > 0:13:02his funeral suit or his wedding suit.

0:13:02 > 0:13:04Totally wedding, we're not doing funeral.

0:13:04 > 0:13:06While Terry struggles with health and safety in the yard,

0:13:06 > 0:13:10in the office, daughter Jemma's got her own issues.

0:13:10 > 0:13:12She's going to kill me, she's going to belt me.

0:13:12 > 0:13:15- I know but you'll be all right. - What do you mean "I know"?

0:13:15 > 0:13:17To distract her mum from all the financial worries,

0:13:17 > 0:13:22she's organised a huge 50th birthday bash and it's a surprise.

0:13:22 > 0:13:25So where have you actually told her... What's she doing?

0:13:25 > 0:13:28Well, I've told her, cos she loves Rod Stewart,

0:13:28 > 0:13:30that she's going to a Rod Stewart tribute night.

0:13:30 > 0:13:33We're actually halfway there, because she thinks she's going

0:13:33 > 0:13:35to a tribute night, which she is but it's her 50th party.

0:13:35 > 0:13:38- So, technically, we're not telling lies.- No.

0:13:38 > 0:13:42Jemma's invited all the yard's staff and everyone's in on the secret.

0:13:42 > 0:13:47- Right, boys.- Come on, Cox! - You need to come and sign this card!

0:13:51 > 0:13:53"Happy B-day!" Are you for real?

0:13:53 > 0:13:55I told you they can't spell, didn't I?

0:13:55 > 0:13:58Write T. O. L.

0:13:59 > 0:14:02- Is that it?- Not a happy birthday, or...

0:14:02 > 0:14:05- You can do a kiss. You know how to do kisses, don't you?- Think so.

0:14:05 > 0:14:08- "Happy birthday, Mark." - All right, Toffee?

0:14:08 > 0:14:10- Sign this. - Put your autograph on this, Cock.

0:14:10 > 0:14:12Come on, she's going to be back.

0:14:12 > 0:14:14"Happy Bday."

0:14:14 > 0:14:16Why can none of you just write "birthday"?

0:14:16 > 0:14:19She's coming, she's coming! Shit, shit, shit!

0:14:19 > 0:14:21For God's sake, Lee, come on, we need to do it.

0:14:21 > 0:14:23She's gone that way.

0:14:33 > 0:14:35Ah, the birthday girl!

0:14:36 > 0:14:38Size of the card.

0:14:38 > 0:14:40SHE GASPS

0:14:40 > 0:14:43Where've you got that from?

0:14:43 > 0:14:45Has anybody seen this?

0:14:46 > 0:14:48- Aw, nice...- Half of them couldn't spell, so...

0:14:48 > 0:14:52I know. Look what they've wrote, "B-day".

0:14:52 > 0:14:53Well, that's what they do now.

0:14:53 > 0:14:56I know but... What are you, like, down with the kids, or something?

0:14:56 > 0:14:58Yeah, you know, "B-day" on Facebook.

0:14:58 > 0:15:01"B-day" is what you wash your arse in!

0:15:19 > 0:15:22You seem a bit quiet today, Terry. Is everything all right?

0:15:22 > 0:15:26Sometimes, some things are better off not said.

0:15:27 > 0:15:33It's a conspiracy, that's what it is here, a conspiracy to wind me up.

0:15:33 > 0:15:34Seeing how far they can push you.

0:15:35 > 0:15:37Yeah, they're doing a good job.

0:15:37 > 0:15:39Well, don't let 'em.

0:15:39 > 0:15:42You just walk away from it and go and calm down for half an hour.

0:15:42 > 0:15:44How can I walk away from it?

0:15:44 > 0:15:46There's things to be done.

0:15:52 > 0:15:57I know why he's stressed, but it's how he reacts to the stress

0:15:57 > 0:15:59and to other people around him.

0:15:59 > 0:16:05It's not helpful when Terry does... It brings the whole moral down.

0:16:05 > 0:16:08- Morale.- Morale. Is it morale? Oh, dear.

0:16:08 > 0:16:12It brings the whole morale down in the work force

0:16:12 > 0:16:15when he's like that. Nobody wants to do anything.

0:16:15 > 0:16:18So how much have we spent on health and safety, and training?

0:16:18 > 0:16:20I'd say about 14, off the top of my head,

0:16:20 > 0:16:23cos I've not done all the paperwork,

0:16:23 > 0:16:28then about another four on depollution, as in tools,

0:16:28 > 0:16:31- to get the parts off correct.- Yeah.

0:16:31 > 0:16:34It mounts up, though, especially when they're on training,

0:16:34 > 0:16:35he's not making any money.

0:16:36 > 0:16:39We've had a letter from a recruitment agency

0:16:39 > 0:16:41and they're all ex-army.

0:16:41 > 0:16:45- Attractive. - They're not all attractive.

0:16:45 > 0:16:49Well, they can't be any less than what we've got, Jesus Christ.

0:16:49 > 0:16:51- They might all have their own teeth. - Yeah.

0:16:52 > 0:16:55I think that would be a good idea, rather than ex-convicts,

0:16:55 > 0:16:57we'll try ex-army.

0:16:57 > 0:17:00You know, when you think, they're quite disciplined, aren't they?

0:17:00 > 0:17:03But then you've got the other side of it. If they've fought in a war,

0:17:03 > 0:17:07they could have post-traumatic stress and be

0:17:07 > 0:17:09even worse than convicts.

0:17:09 > 0:17:11You can't really win, it's hard work.

0:17:13 > 0:17:17Dean, stop driving around in cars, I want you doing something productive!

0:17:17 > 0:17:18You muppet!

0:17:18 > 0:17:22The yard's youngest worker, Dean, left school with no qualifications.

0:17:22 > 0:17:24But he's hoping to soon change that.

0:17:24 > 0:17:26Come into here, and back out again.

0:17:26 > 0:17:30He's being taught how to use the stacker, crucial in moving

0:17:30 > 0:17:33cars and engines round the site.

0:17:33 > 0:17:37And in a few days, he'll have to face an examiner and pass a test.

0:17:37 > 0:17:42This is the first thing I've done in a long time what's been good.

0:17:42 > 0:17:45Dean, he tries and he's just young, like,

0:17:45 > 0:17:47but he'll grow up and he'll learn and that.

0:17:47 > 0:17:49Like anybody, really.

0:17:49 > 0:17:54For 24-year-old Jon, it's all part of securing his own future.

0:17:54 > 0:17:58He's just been made a director of the company by his mum and dad.

0:17:58 > 0:18:00Jon's come forward and said, "Look, Dad, if you want me

0:18:00 > 0:18:02"involved in it properly,

0:18:02 > 0:18:04"I want to do it and I only want to do it right."

0:18:05 > 0:18:08Come forward over here and then back out again.

0:18:10 > 0:18:12It's all right, no worries.

0:18:12 > 0:18:14Jon! Where's your lifting strap?

0:18:14 > 0:18:17Dean's not the only one with lots to learn.

0:18:17 > 0:18:19If Jon wants to take over the business,

0:18:19 > 0:18:21he'll have to brush up on his health and safety.

0:18:21 > 0:18:23They need to be here, they need to be using them!

0:18:23 > 0:18:26Do you think Jon's got it in him to do it?

0:18:26 > 0:18:29I do think he's got it. Maybe not at this moment in time.

0:18:29 > 0:18:32- He's not a Terry, though, is he? - He never will be Terry.

0:18:32 > 0:18:36- He's got that softer side in him as well, which is Lyndsay.- Yeah.

0:18:36 > 0:18:40He wants it, he wants to know how to run the business

0:18:40 > 0:18:42and run it brilliant, like his dad,

0:18:42 > 0:18:46but he will do it. I've every faith in that lad. I love him.

0:18:48 > 0:18:51I love them all, actually, they're all lovely.

0:18:51 > 0:18:54The lads have nearly completed their day of training.

0:18:54 > 0:18:56Have you broke it now?

0:18:58 > 0:19:00ENGINE STARTS

0:19:01 > 0:19:04All this health and safety, you can't get out of it,

0:19:04 > 0:19:08you've got to do it, it's not like the old school scrapyard

0:19:08 > 0:19:12any more now. You've got to move with the times.

0:19:12 > 0:19:16Terry is starting to feel he's got to grips with health and safety.

0:19:16 > 0:19:19I'd like to thank you very much, mate, for coming and showing us

0:19:19 > 0:19:21- what to do.- Thank you for your time!- I appreciate it.

0:19:21 > 0:19:24Can we have you all back to work? We're not earning no money.

0:19:24 > 0:19:27- C'mon.- Is it dinner? I thought it was dinner time.

0:19:27 > 0:19:29Cup of tea and a slice of cake!

0:19:32 > 0:19:35After a difficult day, Terry can look forward to getting

0:19:35 > 0:19:37the team together at Lyndsay's surprise party.

0:19:37 > 0:19:41Look at the state of him in them underpants!

0:19:41 > 0:19:43God give us strength.

0:19:43 > 0:19:47Just getting my fur coat. No knickers for tonight.

0:19:48 > 0:19:50Only joking, I will have my knickers on.

0:19:50 > 0:19:53Going to see Rod Stewart tonight, Rod Stewart tribute.

0:19:54 > 0:19:57We're not really - we're going to her 50th.

0:19:57 > 0:19:59HE MOUTHS

0:19:59 > 0:20:02When you're a kid, you think you'll be dead at 50.

0:20:02 > 0:20:05It seems like...ages off, don't it?

0:20:05 > 0:20:07I don't feel no different.

0:20:08 > 0:20:11It's a bit scary how, like...

0:20:11 > 0:20:14how short life is, to be honest, I think.

0:20:15 > 0:20:17TERRY BREATHES IN

0:20:17 > 0:20:18Oh, I've put a few pounds on.

0:20:18 > 0:20:20Ooh!

0:20:24 > 0:20:27- Are you decent?- No, I'm not.

0:20:28 > 0:20:30She's not decent.

0:20:31 > 0:20:32She never has been!

0:20:36 > 0:20:40After an awful year, it's a chance for Terry and Lyndsay to draw

0:20:40 > 0:20:43a line and look to the future with their family and staff.

0:20:49 > 0:20:52Half of them in there don't see me in this sort of clobber.

0:20:52 > 0:20:53They see me in oil.

0:20:53 > 0:20:56It's took me a week to get my nails right.

0:20:57 > 0:20:59Could everybody come in, please?

0:21:05 > 0:21:08Right, can everybody stand up on the stage? On the stage.

0:21:10 > 0:21:12Everyone on the stage!

0:21:14 > 0:21:16CHEERING

0:21:20 > 0:21:23ALL: # Happy birthday to you

0:21:23 > 0:21:27# Happy birthday to you

0:21:27 > 0:21:32# Happy birthday, dear Lindsay

0:21:32 > 0:21:37# Happy birthday to you! #

0:21:37 > 0:21:39CHEERING

0:21:40 > 0:21:45I'm proud of them, really, to keep it. Amazing.

0:21:47 > 0:21:49He must have a dark side to him.

0:21:49 > 0:21:54Come here, you. My little mint ball, aren't ya?

0:21:54 > 0:21:55My little mint ball.

0:21:58 > 0:22:01Me mam is the sweetest, most loveliest, bestest person

0:22:01 > 0:22:04in the whole wide world and I love her so much in the world,

0:22:04 > 0:22:06and I hope she has the best night of her life.

0:22:06 > 0:22:10I'm just in shock. It's not good for you, shock.

0:22:10 > 0:22:12Not at my age!

0:22:12 > 0:22:16# I had nothing to do on this hot afternoon

0:22:16 > 0:22:19# But to settle down and write you a line

0:22:19 > 0:22:24# I've been meaning to phone you but from Minnesota

0:22:24 > 0:22:27# I sure do want you to know

0:22:27 > 0:22:29# You wear it well... #

0:22:29 > 0:22:30Have a good one, darling.

0:22:33 > 0:22:38I've always said all along our kids are good people

0:22:38 > 0:22:41and they've got total respect for us.

0:22:51 > 0:22:55In the yard, things seem to be going in the right direction.

0:22:55 > 0:22:57The parts are ready for you, so we're going to

0:22:57 > 0:22:58get it sent out in the next hour.

0:22:58 > 0:23:01The lads are getting their heads round health and safety.

0:23:01 > 0:23:05Have you done your check on that this morning? 100%?

0:23:05 > 0:23:07The money's starting to roll in.

0:23:07 > 0:23:10OK, pal. It's only just right!

0:23:10 > 0:23:12- Where's my tip?- Where's MY tip?

0:23:12 > 0:23:16And Dean is facing the moment of truth - it's his stacker exam.

0:23:34 > 0:23:36Well, have I passed?

0:23:36 > 0:23:40- It's definitely pass. - Nice one, mate. Buzzing.

0:23:41 > 0:23:44Yes! Yes!

0:23:44 > 0:23:45Yeah, man!

0:23:47 > 0:23:49Smashed it. Flew through it.

0:23:49 > 0:23:51Don't drop any cars and if you do drop one,

0:23:51 > 0:23:53don't drop it in front of Terry.

0:23:53 > 0:23:55Nah, I won't.

0:23:55 > 0:23:58But the good mood doesn't last for long.

0:24:04 > 0:24:06Monday morning, and over the weekend,

0:24:06 > 0:24:09there's been a serious incident involving the stacker.

0:24:09 > 0:24:13But it's not Dean who's messed up - it's Terry and Lyndsay's son, Jon.

0:24:18 > 0:24:21I were in here and all I could hear was screaming and shouting

0:24:21 > 0:24:23and I thought, "What's going on?"

0:24:23 > 0:24:26So I went to go toilet, so I'd already locked back door,

0:24:26 > 0:24:29so I just went to front door, and I'm looking out and next thing

0:24:29 > 0:24:33I saw Terry come flying out t'door and come flying over here to Jon.

0:24:33 > 0:24:34I could see it escalating.

0:24:34 > 0:24:37Jon had been using the stacker to lift an estate car,

0:24:37 > 0:24:40but it fell off and flipped onto its roof.

0:24:40 > 0:24:42The way he shouted at him,

0:24:42 > 0:24:44my heart bled for him, do you know what I mean?

0:24:44 > 0:24:46When he said, "You're not getting in t'car,

0:24:46 > 0:24:47"you've got to walk home..."

0:24:47 > 0:24:50They're both as stubborn as each other, when it comes to it.

0:24:50 > 0:24:52It's not good.

0:24:54 > 0:24:57Hello, Metro. Yeah, we've got them in stock, mate. £45.

0:24:59 > 0:25:0245, yeah, OK? OK, thank you. Bye.

0:25:03 > 0:25:06I've got a fiery...a fiery temper,

0:25:06 > 0:25:10and, you know, when I see a dangerous act happening,

0:25:10 > 0:25:14it's like... I don't know, it's like putting petrol on a fire, really.

0:25:15 > 0:25:21As soon as that car came off, I went...end of, day's over for me.

0:25:21 > 0:25:23Dad's going to go mad, he's going to start arguing, I thought.

0:25:23 > 0:25:26Cos it was there right in front of the office on the ramp.

0:25:26 > 0:25:27I shouted at him over t'tannoy

0:25:27 > 0:25:30cos he weren't listening to me when I shouted to him.

0:25:30 > 0:25:33Obviously, he's like his dad, he's like me, so he's ended up

0:25:33 > 0:25:36having a go back at me, and then we've ended up in an argument.

0:25:36 > 0:25:39I shouldn't have shouted at him, man. I should've just took it in,

0:25:39 > 0:25:41on the chin and just walked away,

0:25:41 > 0:25:44but he texted me and I texted him back

0:25:44 > 0:25:46and I said some bad things to him as well, that I regret.

0:25:46 > 0:25:49So I've took his key off him and sent him on his way.

0:25:50 > 0:25:54So, Lyndsay didn't like that and, obviously, I've sacked Jon.

0:25:58 > 0:25:59It was Saturday morning,

0:25:59 > 0:26:02I was just carrying on doing what I normally do,

0:26:02 > 0:26:07next minute, full-blown screaming down the phone, Jon.

0:26:07 > 0:26:12But really, really upset, like, put a lump in my throat,

0:26:12 > 0:26:13couldn't hear what he was saying.

0:26:13 > 0:26:17He was absolutely heart broke. He said, "I know what I'm doing,

0:26:17 > 0:26:20"it was an accident, he keeps putting me down

0:26:20 > 0:26:23"and he's just humiliated me in front of everybody."

0:26:25 > 0:26:28- She's always stuck in the middle. - But she'll always stick up for Jon.

0:26:28 > 0:26:31Oh, he's her baby, isn't it? He's her baby.

0:26:31 > 0:26:36But... So I imagine in their house right now, it's World War III.

0:26:36 > 0:26:38We're not in a good place right now,

0:26:38 > 0:26:41it's not going to be sorted overnight, cos I'm not giving up.

0:26:41 > 0:26:42I'm not backing down.

0:26:42 > 0:26:45He's a law unto himself. It's as simple as that.

0:26:45 > 0:26:48It just gets on my nerves, I swear to God.

0:26:50 > 0:26:53For now, the yard is probably the safest place for Terry.

0:26:54 > 0:26:56- All right, mate?- Sweet.

0:26:56 > 0:26:58That's for you.

0:26:58 > 0:27:00Suit me?

0:27:05 > 0:27:08I want to be here and I want to keep my mind occupied,

0:27:08 > 0:27:12cos the last... I wanna... I don't want to be thinking about all the...

0:27:12 > 0:27:16Everything that's been going on over t'weekend, all the arguing and what not.

0:27:17 > 0:27:20You're welcome. Bye.

0:27:20 > 0:27:22- How are you feeling, boss? - I'm feeling as young as I look.

0:27:22 > 0:27:25- So, you're feeling bad?- Yep.

0:27:25 > 0:27:26Very.

0:27:36 > 0:27:40See you in the morning.

0:27:40 > 0:27:41Got no home to go to.

0:27:43 > 0:27:46# Pack up your troubles in your own kit bag

0:27:46 > 0:27:48# And smile, smile, smile... #

0:27:51 > 0:27:53I've nowhere to go.

0:27:56 > 0:27:58See you, everyone!

0:27:58 > 0:27:59HE LAUGHS

0:28:04 > 0:28:05How will he ever be boss

0:28:05 > 0:28:07of that place when you speak to him like that?

0:28:07 > 0:28:11The fact is, on that day, you weren't acting safe.

0:28:12 > 0:28:14There's enough staff round here,

0:28:14 > 0:28:16they're all just wondering round doing nothing.

0:28:16 > 0:28:18You're costing this business money!

0:28:18 > 0:28:21Dave, just tell him to go home, that's it now. Finished.

0:28:21 > 0:28:24He cannot run that business without all of us.

0:28:24 > 0:28:27I've no idea what's going to happen next, I really don't.