0:00:02 > 0:00:05MUSIC: "Brindisi from La Traviata" by Giuseppe Verdi
0:00:05 > 0:00:08I'm Terry Walker, and this is my scrap yard.
0:00:08 > 0:00:11- Morning, boss.- All right, Coxy. - D'ya want a brew?
0:00:11 > 0:00:12Cuppa tea, please.
0:00:12 > 0:00:14Happy days.
0:00:14 > 0:00:16There's profit in every ounce of a scrapped car.
0:00:16 > 0:00:1750 quid, pal.
0:00:17 > 0:00:20I buy 'em. Strip 'em.
0:00:20 > 0:00:23Squash 'em. And then flog the lot.
0:00:23 > 0:00:25What a good day!
0:00:25 > 0:00:28I started the yard over 20 years ago.
0:00:28 > 0:00:30A few years after I met Lindsay, the wife.
0:00:30 > 0:00:33- Don't go mad spending money. - Can I spend it on you, then?
0:00:33 > 0:00:35Oh, yeah, no problem.
0:00:35 > 0:00:39He just makes money, like. It's just this knack he's got.
0:00:42 > 0:00:45I do it by employing lads that no-one else will.
0:00:45 > 0:00:47Individually, they're good lads. They're all right.
0:00:47 > 0:00:50But together, they're just like a load of hyenas.
0:00:50 > 0:00:53CHEERING AND LAUGHING
0:00:53 > 0:00:54It's like a circus sometimes.
0:00:57 > 0:00:59You got to keep laughing, cos if you don't, you'll cry.
0:00:59 > 0:01:01Move these tyres! Move 'em!
0:01:01 > 0:01:05I won't have the Mickey took out of me. If they do that, they're history.
0:01:05 > 0:01:07There's more cars to come up. Get 'em sorted.
0:01:07 > 0:01:09If they show willing and they've got...
0:01:09 > 0:01:12and I can see something in 'em, I won't give up on them easily.
0:01:12 > 0:01:15Can't get a job nowhere else. Nowhere else will have me.
0:01:15 > 0:01:17It's the Metro family, and it's
0:01:17 > 0:01:20the family that I've created from scratch.
0:01:22 > 0:01:26MUSIC REACHES A CLIMAX
0:01:30 > 0:01:33It's all change at Metro Salvage.
0:01:33 > 0:01:36- Boyle...- Yeah? - ..can you come here in a minute?
0:01:36 > 0:01:40Terry's wife Lyndsay has banned him from spending at the car auctions.
0:01:40 > 0:01:42John?
0:01:42 > 0:01:46So Terry's turned his attention to the cars and parts already in stock.
0:01:46 > 0:01:48Go on, take that.
0:01:48 > 0:01:51That's a Renault, that, it was probably scrapped.
0:01:51 > 0:01:54What Lyndsay was saying is, "Whoa! Slow down, and get the best
0:01:54 > 0:01:56"out of what you've already got."
0:01:56 > 0:01:57Whoo!
0:01:57 > 0:01:59And that's what we are doing, really.
0:01:59 > 0:02:01Right...
0:02:01 > 0:02:05Our Lyndsay is happy as long as the money is rolling in.
0:02:05 > 0:02:07To be honest I have always listened to our Lyndsay.
0:02:07 > 0:02:10She's all right, though, until she opens her mouth.
0:02:10 > 0:02:12Oh, nice, coloured butterfly.
0:02:12 > 0:02:15Lyndsay is the boss, isn't she, really?
0:02:15 > 0:02:16In the yard Terry is the boss
0:02:16 > 0:02:21but behind closed doors I think Lyndsay wears the pants.
0:02:21 > 0:02:24John, it's not going to move on its own, you've got to get hold of it.
0:02:24 > 0:02:26I'm advising him, saying,
0:02:26 > 0:02:29"Look, let's try it this way or let's... I am not against you."
0:02:29 > 0:02:34I want to improve things and... "No, you don't know what you're talking about."
0:02:34 > 0:02:37She doesn't know about the running of the yard.
0:02:37 > 0:02:40But sometimes it's better to listen and have a quiet life.
0:02:40 > 0:02:43Just get on with it and have a quiet life.
0:02:46 > 0:02:49I can't stand dog hairs. He loves it though.
0:02:52 > 0:02:55Last week, Terry struggled to make 25 grand
0:02:55 > 0:02:56just to break even.
0:02:56 > 0:03:00This week, he's determined to make a profit.
0:03:00 > 0:03:02But he's got to do it Lyndsay's way.
0:03:11 > 0:03:16This is the biggest scrap metal yard in the North West of England.
0:03:16 > 0:03:17Morning!
0:03:19 > 0:03:21Another day, another dollar.
0:03:23 > 0:03:27It's the centre of Terry Walker's Bolton empire,
0:03:27 > 0:03:30selling scrap metal, second-hand cars and used car parts.
0:03:34 > 0:03:36Hello!
0:03:36 > 0:03:38It's the first day under Lyndsay's regime.
0:03:38 > 0:03:41And for the system to work, Terry needs to make sure every
0:03:41 > 0:03:44bit of profit is squeezed out of each car.
0:03:47 > 0:03:51What's that Renault engine there on top, what's that doing there?
0:03:51 > 0:03:53But the lads have got into bad habits.
0:03:53 > 0:03:54Jason!
0:03:54 > 0:03:57Crane driver Jason has used the grab to rip out an engine
0:03:57 > 0:03:59and throw it on the scrap pile.
0:03:59 > 0:04:01This Toyota engine here, he's ripped it out
0:04:01 > 0:04:03and just cost us 120 quid.
0:04:03 > 0:04:06And I have just watched you throw a Renault engine on,
0:04:06 > 0:04:09a 16-valve Renault engine.
0:04:09 > 0:04:11Thought it was scrap.
0:04:11 > 0:04:15How is it scrap? Are you a mechanic all of a sudden?
0:04:17 > 0:04:20There's a battery there, see it? Should have had that battery.
0:04:20 > 0:04:23I can see a Vauxhall engine there, why's that there?
0:04:23 > 0:04:27Sometime it really annoys me when vehicles go through the crushing
0:04:27 > 0:04:31machine before we have had enough money out of that particular vehicle.
0:04:31 > 0:04:33Just check this one here.
0:04:33 > 0:04:37He's doing what I told him to now, he's finally listened.
0:04:37 > 0:04:39He can see what's coming and going now.
0:04:39 > 0:04:41What he was doing before was buying far
0:04:41 > 0:04:44too many, where he were forgetting what he's bought
0:04:44 > 0:04:47and he was leaving engines in the rain.
0:04:47 > 0:04:51- Everything, so that's why we were losing money.- Yeah.
0:04:51 > 0:04:54- He thinks any car he buys makes money.- Yeah.
0:04:54 > 0:04:56- And it doesn't.- Not always.
0:04:56 > 0:04:59It makes him feel better when he's spending money for some reason,
0:04:59 > 0:05:02- I don't know.- It's like you and your handbags, Lyndsay.
0:05:02 > 0:05:04- I don't think so. - SHE CHUCKLES
0:05:06 > 0:05:09In de-pollution, where they remove the oil, petrol, as well
0:05:09 > 0:05:13as small parts, Terry has briefed the team to be extra vigilant.
0:05:14 > 0:05:18Everything has got to come off... we can sell near enough everything
0:05:18 > 0:05:22we take off like, petrol, wheels, battery.
0:05:23 > 0:05:26We even sell the bolts off the wheels.
0:05:27 > 0:05:30That's your cat, catalytic convertor, that's
0:05:30 > 0:05:32probably worth 40-50 quid.
0:05:32 > 0:05:34Everything is worth money, where there's muck there's brass
0:05:34 > 0:05:38and this is muck and you can make money off it.
0:05:38 > 0:05:41But making sure the lads salvage every nut
0:05:41 > 0:05:44and bolt is only half the battle.
0:05:44 > 0:05:48With over 400 cars and literally thousands of spare parts spread
0:05:48 > 0:05:53across 9,000 square foot of yard, finding anything is a challenge.
0:05:53 > 0:05:57- Can I get one of these, please? - What's it off?- Civic.
0:05:57 > 0:05:59Civic, know what year?
0:05:59 > 0:06:02And it's affecting the customers coming to buy spare parts.
0:06:02 > 0:06:03Christopher...?
0:06:03 > 0:06:05Here you are, pal, 2003 Civic.
0:06:05 > 0:06:08All right, mate, no probs.
0:06:08 > 0:06:10When I'm sending lads down to the yard
0:06:10 > 0:06:13and they can't find the parts and you know that the
0:06:13 > 0:06:17parts are here but the yard's a mess, and they are missing things.
0:06:17 > 0:06:22Here's one, Dave, but it's not got an engine in.
0:06:22 > 0:06:26Nothing more irritating than someone coming in for a part,
0:06:26 > 0:06:29and you know you've had it and you've got rid of it.
0:06:29 > 0:06:31You know what I mean? Cos that's profit gone.
0:06:31 > 0:06:33Ain't got one, pal.
0:06:33 > 0:06:36Searched everywhere, we ain't got one.
0:06:36 > 0:06:39- Sorry about that, mate. - It's all right.- Done my best.
0:06:44 > 0:06:47If Lyndsay is going to get profits up,
0:06:47 > 0:06:49Terry needs to get the yard in order.
0:06:49 > 0:06:52I want to get all of the yard nice and clean
0:06:52 > 0:06:54and all the cars pointing the right way.
0:06:54 > 0:06:59Dave...? You all right, here, spinning these cars round?
0:06:59 > 0:07:01The aisle-ways, I like them dead straight.
0:07:01 > 0:07:04Bit sad, really, but that's just the way it is.
0:07:04 > 0:07:06Get these racks back so I have got the
0:07:06 > 0:07:09two straight lines going down the yard for morning.
0:07:15 > 0:07:18All the cars have got to come off the rack, spun round
0:07:18 > 0:07:19and put back on nice.
0:07:22 > 0:07:24That's how he wants it,
0:07:24 > 0:07:27he wants it all organised. Everything.
0:07:27 > 0:07:30I'll do anything, you know me, I'd do anything.
0:07:30 > 0:07:32Whatever I get told to do, I'll do it.
0:07:35 > 0:07:38- 1.80 each, please. - Thank you, do you want the 80?
0:07:38 > 0:07:41If you've got it, yeah.
0:07:41 > 0:07:44Sisters Debs and Michelle run the on-site cafe,
0:07:44 > 0:07:47and depend on its takings for their wages.
0:07:47 > 0:07:50In the past few months, I'd say it's been quiet.
0:07:50 > 0:07:53One thing I do know is I need more customers, cos
0:07:53 > 0:07:56I can't just rely on the lads in the yard.
0:07:56 > 0:07:59The bank over the road, we get a few of them,
0:07:59 > 0:08:04the posties, but we need to get a bit more to start earning a wage, really.
0:08:04 > 0:08:07I don't think I am very well known,
0:08:07 > 0:08:10because people don't realise there's a cafe in a scrap yard.
0:08:10 > 0:08:13Honestly, many a time people have walked in and gone - "Wow!"
0:08:13 > 0:08:14It's like an oasis.
0:08:14 > 0:08:16It's like being in the desert of Egypt
0:08:16 > 0:08:19and seeing this little oasis - green, watering hole...
0:08:19 > 0:08:21I think people know what an oasis is.
0:08:21 > 0:08:24- I know...- You don't have to explain it!
0:08:24 > 0:08:26SHE LAUGHS
0:08:34 > 0:08:37With changes in the yard moving ahead,
0:08:37 > 0:08:41Terry is also investing in a bit of staff development.
0:08:41 > 0:08:44He's decided to train another member of the team to use the most
0:08:44 > 0:08:49important tool in the yard - Gloria the Grab.
0:08:50 > 0:08:53A dangerous machine in the wrong hands,
0:08:53 > 0:08:56Terry needs to find the right person for the job.
0:08:56 > 0:09:00He needs someone level-headed, sensible and trustworthy.
0:09:00 > 0:09:03So he's chosen carefully.
0:09:03 > 0:09:04Boyle...?
0:09:08 > 0:09:12All right, mate, how you doing? You know what I mean, yeah!
0:09:14 > 0:09:17Yeah, it's mint working here, it's best days of your life,
0:09:17 > 0:09:20you know what I mean? Better than anywhere else, anyway.
0:09:20 > 0:09:22I've never had a job anywhere else, actually.
0:09:25 > 0:09:29Jump in, pal. Come on, lad, up you go there!
0:09:29 > 0:09:32Boyle left school at 14, with no qualifications.
0:09:32 > 0:09:36Everybody is sceptical of Boyle, because he's a little live wire.
0:09:36 > 0:09:40Sometimes he's really good and sometimes he's a bloody nightmare.
0:09:40 > 0:09:43But I have got faith in the lad that one day he will flourish.
0:09:43 > 0:09:45You don't need to track anywhere yet,
0:09:45 > 0:09:48we'll discuss that on another day, so you're just in position now.
0:09:54 > 0:09:56If they can teach him to drive that, they're good.
0:09:56 > 0:09:59Boyle, who can't concentrate on anything for more than...
0:09:59 > 0:10:01He can't concentrate on what he's eating!
0:10:01 > 0:10:04Our Terry knows what he's doing though, doesn't he?
0:10:04 > 0:10:06- Hmm...- Does he?
0:10:06 > 0:10:09- Turn the car over here.- That's what I am doing. I am bringing it to you.
0:10:09 > 0:10:12This is what I always do. Then grab it on the side and put it back.
0:10:12 > 0:10:15I'm not walking past the machine. Not while he's in that. No way.
0:10:15 > 0:10:18Think I am going to take a wider route for the minute.
0:10:18 > 0:10:21Drop the dash lightly. Pull it through slowly.
0:10:21 > 0:10:25When a car comes to Gloria to be scrapped, the radiator,
0:10:25 > 0:10:28shock absorbers and engine - if it can't be resold -
0:10:28 > 0:10:32- are ripped out. - Open your grab slightly.
0:10:32 > 0:10:34But the copper wire that comes in car dashboards
0:10:34 > 0:10:36needs a delicate touch.
0:10:36 > 0:10:37Nice one.
0:10:38 > 0:10:39Yeah...
0:10:39 > 0:10:45Definitely an accident waiting to happen. He's not old enough yet.
0:10:45 > 0:10:48He's never concentrated on anything for more than two minutes
0:10:48 > 0:10:50and that scares me with him.
0:10:50 > 0:10:52Just don't go near the machine when he's in it.
0:10:52 > 0:10:55Worst-case scenario if Boyle is in that machine,
0:10:55 > 0:10:56he could drop a car on someone.
0:10:56 > 0:10:58I wouldn't leave him alone.
0:10:58 > 0:11:01I wouldn't even leave him alone with a sweeping brush, to be honest.
0:11:01 > 0:11:02LAUGHTER
0:11:02 > 0:11:05That's... Watch out, bro!
0:11:05 > 0:11:08They all want him to fall flat on his face, but I believe in him.
0:11:08 > 0:11:10I'm going to arrange for him
0:11:10 > 0:11:14to take his 360 grab test, you know, to drive the machine.
0:11:14 > 0:11:18Once he passes that, it will be like - 1-0 to Boyle.
0:11:18 > 0:11:21Legally, you don't have to have passed the test to operate the grab
0:11:21 > 0:11:26but Terry is keen for Boyle to have an official qualification.
0:11:26 > 0:11:28This is mint, this, I could do it all day.
0:11:30 > 0:11:31Right, can I go now?
0:11:37 > 0:11:40In the cafe, the day is off to a slow start.
0:11:40 > 0:11:44Coxy, one of the mechanics, is first through the door -
0:11:44 > 0:11:46but he's brought his own food.
0:11:46 > 0:11:48- This is me stew.- Your stew.
0:11:48 > 0:11:50- Do you want a spoon? - Yes, please.
0:11:52 > 0:11:55I'm surprised he's not asked us for a butty to go with it(!)
0:11:55 > 0:11:59- Looks good, that. - Uh-huh. Spicy.
0:11:59 > 0:12:00This is regular, I mean,
0:12:00 > 0:12:03who can afford to eat out every day? I understand that.
0:12:03 > 0:12:06It's his... what he didn't have last night for his tea,
0:12:06 > 0:12:09- so he's having it today for his dinner.- It's a spare one. - Oh, it's a spare one.
0:12:09 > 0:12:13- He had it last night for his tea. Nice chunks of meat.- Oh, aye.- Aye.
0:12:14 > 0:12:16Delivery service.
0:12:16 > 0:12:19I don't mind. It's not as if they don't buy here, they do.
0:12:19 > 0:12:22I'd rather them do that than not do that.
0:12:22 > 0:12:24- I'd just like a little bit more. - SHE CHUCKLES
0:12:24 > 0:12:26- We've got custard.- Yeah.- Yeah.
0:12:26 > 0:12:28I've brought me own cake, but forgot my custard.
0:12:28 > 0:12:30SHE LAUGHS
0:12:30 > 0:12:31I got me own bowl.
0:12:31 > 0:12:34I give up! I give up!
0:12:38 > 0:12:41Terry's reorganization of the yard is almost complete.
0:12:41 > 0:12:45Obviously, putting sawdust down in case any oil goes on the floor.
0:12:45 > 0:12:47It's easier to clean then, isn't it?
0:12:47 > 0:12:49It makes the yard look more presentable.
0:12:49 > 0:12:53You wouldn't think this is a scrap yard, you'd think it's a hospital,
0:12:53 > 0:12:57you know, the NHS hospital, with how clean we've got it.
0:12:57 > 0:12:59You'll be able to eat your Sunday dinners off the floor,
0:12:59 > 0:13:01cos it will be that clean.
0:13:01 > 0:13:05The question is, will Lyndsay think he's done enough?
0:13:05 > 0:13:07Right, I've got this vest here,
0:13:07 > 0:13:10and I want to show you what we've been doing in the yard,
0:13:10 > 0:13:13- if you're interested in knowing? - You want me to come into the yard?
0:13:13 > 0:13:17Yeah, I want to show ya what we've been doing. Do you want to come and have a look, Nat?
0:13:17 > 0:13:19No? I didn't think you would.
0:13:21 > 0:13:24Mind your back, now. Don't want you jumping too fast.
0:13:26 > 0:13:29- So you actually do want to come and have a look?- Yeah.
0:13:29 > 0:13:31Bloody hell, I thought you'd say no.
0:13:31 > 0:13:33I have to have a look, I don't trust him.
0:13:33 > 0:13:35What d'you mean, you don't trust me?
0:13:35 > 0:13:38You were going on about, saying, like, "Get rid of what you've got
0:13:38 > 0:13:41"and sell what you've got," and this and that and the other... well...
0:13:41 > 0:13:43- HE GRUNTS - Stop giving me your lip.
0:13:43 > 0:13:47HE CLEARS THROAT It's just the way I put things across, I am not giving you lip.
0:13:47 > 0:13:50I'll just show you where I'm up to and you can see.
0:13:51 > 0:13:54This was bombarded with tyres, they were right up here
0:13:54 > 0:13:57but we're on top of everything now because
0:13:57 > 0:13:58we're not bringing as much in.
0:13:58 > 0:14:02I can see him pointing. I can see him pointing up to cars
0:14:02 > 0:14:05- and she's just stood there. - So we've got...
0:14:05 > 0:14:07all these drains were all blocked.
0:14:07 > 0:14:09Obviously, still got a few ankle-breakers...
0:14:09 > 0:14:11It's sweet that he's took her outside.
0:14:11 > 0:14:13"It's sweet that he's took her outside"?!
0:14:13 > 0:14:15- It's emotional.- I know.
0:14:15 > 0:14:17That's your Dubai order.
0:14:17 > 0:14:21- It's date night as well, isn't it? - Might think he's on a promise.
0:14:21 > 0:14:23CHUCKLING
0:14:23 > 0:14:25INTERVIEWER: What do you mean?
0:14:25 > 0:14:28Do you really want me to elaborate on that?
0:14:28 > 0:14:30- Have you brought any more cars recently?- No.
0:14:30 > 0:14:34- Good, as you can see, we don't need any.- It's tidier now, isn't it?
0:14:34 > 0:14:36You've done well, really, haven't you?
0:14:36 > 0:14:38Basically I got a kick up the backside, didn't I?
0:14:38 > 0:14:40A verbal kick up the backside.
0:14:40 > 0:14:42Yeah, it does look better, honestly.
0:14:42 > 0:14:45It looks miles better. I'm really pleased with it.
0:14:45 > 0:14:49I am, honestly. He's never really listened to that extent before,
0:14:49 > 0:14:52so, yeah, hopefully he'll listen from now on.
0:14:52 > 0:14:56I don't know what we'll do though, we won't be having any rows,
0:14:56 > 0:14:59will we? With nothing to row about.
0:14:59 > 0:15:01I'll have to speak to him!
0:15:03 > 0:15:05I'm only joking.
0:15:07 > 0:15:10All Terry's hard work seems to have paid off.
0:15:10 > 0:15:13But now, he's spotting more and more things he wants to change,
0:15:13 > 0:15:15to keep the business profitable.
0:15:15 > 0:15:16You all right?
0:15:16 > 0:15:19Right now, if feel that I am definitely going to have to
0:15:19 > 0:15:22lose staff under this regime.
0:15:22 > 0:15:24I feel like there's a lot of staff here now
0:15:24 > 0:15:26that are not doing anything
0:15:26 > 0:15:28to earn their wages, as simple as that.
0:15:28 > 0:15:31There's 40 staff here, remember.
0:15:31 > 0:15:34I can easily, easily run this with 20.
0:15:36 > 0:15:39Four people work in the de-pollution shed.
0:15:39 > 0:15:42It's one of the areas Terry suspects is over-manned.
0:15:42 > 0:15:46Where's Dave Locket? What you doing? You just covering for him?
0:15:46 > 0:15:48No worries.
0:15:48 > 0:15:51Is this engine coming out today or next week?
0:15:51 > 0:15:54You've got to finish them off properly. One car at a time
0:15:54 > 0:15:57otherwise you'll be the master of the half-finished job.
0:15:57 > 0:15:59Yeah.
0:15:59 > 0:16:00Chris?
0:16:00 > 0:16:03Clearly, this is not looking right.
0:16:03 > 0:16:06- I know, I know, mate.- I could come in and do it myself
0:16:06 > 0:16:08but then why would I want to employ people?
0:16:08 > 0:16:11I reckon... this is my opinion now...
0:16:11 > 0:16:13he does all the work in here.
0:16:13 > 0:16:15No, he only works when cameras are here, and you.
0:16:15 > 0:16:18When cameras aren't here or you're not here, he does nothing.
0:16:18 > 0:16:22He doesn't even take a dinner hour, you're gone for two hours.
0:16:22 > 0:16:25- He doesn't take a dinner hour? - You're gone for two hours at dinner time.
0:16:25 > 0:16:27- LAUGHTER - No way! 20 minutes.
0:16:27 > 0:16:29- 20 minutes?- He takes two dinner hours!
0:16:30 > 0:16:33Right now, some people are working very hard
0:16:33 > 0:16:36and some are getting away with it and it's not fair.
0:16:40 > 0:16:43Chris has clocked off for the day.
0:16:43 > 0:16:46This is when I get a chance to read, when I'm on me way to work
0:16:46 > 0:16:50and when I'm on the way home from work. It's the only chance, really.
0:16:50 > 0:16:52When I am at home, I've got the kids and...
0:16:52 > 0:16:54It's a bit hard, you know what I mean?
0:16:54 > 0:16:55They are all young and loud
0:16:55 > 0:16:58and they jump all over you. They won't let you read.
0:17:02 > 0:17:06In the cafe, more new customers can't come soon enough.
0:17:06 > 0:17:10Well, it's not a lot, I'm a bit disappointed today,
0:17:10 > 0:17:13it's been a very quiet day today.
0:17:14 > 0:17:16I'm probably left with maybe £40.
0:17:16 > 0:17:22Sometimes it can be £30! But you've just got to keep going, haven't you?
0:17:22 > 0:17:24Keep going and keep trying and keep plodding.
0:17:31 > 0:17:33It's date night.
0:17:33 > 0:17:35Since they got married 29 years ago,
0:17:35 > 0:17:37Terry has taken Lyndsay out for dinner every week.
0:17:37 > 0:17:39You all right, Mario?
0:17:42 > 0:17:45- It's bright in here, isn't it? - Isn't it? It's supposed to be candlelit dinner, this.
0:17:45 > 0:17:48It looked really good today.
0:17:48 > 0:17:50Honestly, I was dead proud of it today.
0:17:50 > 0:17:54But at the end of the day, you know, I have to admit you were right,
0:17:54 > 0:17:57it needed a little kick up backside to sort t'job out, didn't it?
0:17:57 > 0:18:00God, I need a drink now you've just said that!
0:18:00 > 0:18:03- I'm all right. - You need a bigger one than that!
0:18:03 > 0:18:05Oh, my God.
0:18:05 > 0:18:07The thing is, now it's all streamlined,
0:18:07 > 0:18:10I can spot what everyone's doing, because there's not a great big
0:18:10 > 0:18:13pile of cars, so no-one can, sort of like, hide from me.
0:18:13 > 0:18:16Like today, there was four in the de-pollution bit.
0:18:16 > 0:18:18I don't need four now, I only need two.
0:18:18 > 0:18:21Maybe you might not want them as many days.
0:18:21 > 0:18:24All I'm saying to you, anyway, is if we get more efficient,
0:18:24 > 0:18:26we won't need as many staff.
0:18:26 > 0:18:29- Well, we'll see.- Some of them may have to be put on shorter hours
0:18:29 > 0:18:34- or even lose their jobs. - Right, well. We'll see.
0:18:34 > 0:18:36- I don't want...- Can we talk about something else instead about
0:18:36 > 0:18:39- the yard for a change?- That bloody stupid scrap yard?- Yeah.
0:18:39 > 0:18:42You're getting a bit giddy now, you, put that wine down.
0:18:42 > 0:18:43SHE LAUGHS
0:18:50 > 0:18:54Morning, Chris. Chris?
0:18:55 > 0:18:58Take your time, pretend it's a woman.
0:19:00 > 0:19:03Be delicate. You know what I mean? Take your time.
0:19:09 > 0:19:11Having slept on it, Terry's decided to hold off on
0:19:11 > 0:19:14letting anyone go for the time being.
0:19:14 > 0:19:18The lads within the yard are absolutely reliant on me.
0:19:18 > 0:19:21I would say some of them are virtually unemployable.
0:19:21 > 0:19:25If they didn't work here, they'd be reliant on government hand-outs.
0:19:25 > 0:19:29And try and find a job elsewhere, but I think they'd struggle.
0:19:32 > 0:19:37When I got out of jail in '92, I applied for about four jobs,
0:19:37 > 0:19:38that's yards.
0:19:38 > 0:19:41And Terry was the one who took me on.
0:19:41 > 0:19:44He's given a lot of people employment.
0:19:45 > 0:19:47You know what I mean? He has.
0:19:47 > 0:19:51I've been here eight year now. Kept me out of trouble...
0:19:51 > 0:19:53I'll be here till I retire.
0:19:53 > 0:19:57I don't want to go anywhere else, there's no point.
0:19:57 > 0:20:00Like they say... you like the job, so...
0:20:00 > 0:20:02This is me for life, I reckon.
0:20:03 > 0:20:05It's a bit like social services,
0:20:05 > 0:20:09giving people a chance who other people wouldn't, I suppose,
0:20:09 > 0:20:12but as Terry sees it, they're helping us as well.
0:20:14 > 0:20:16In the cafe, things are still slow.
0:20:16 > 0:20:19- Hiya, Layton.- A brew, cock.- A brew?
0:20:19 > 0:20:21But Debs has got a plan.
0:20:21 > 0:20:24- While you're here... - She wants to print up a new menu
0:20:24 > 0:20:26to help drum up trade from the local area,
0:20:26 > 0:20:29and she's roping in the yard's IT expert, Layton.
0:20:29 > 0:20:31That's me picture.
0:20:31 > 0:20:35Who's that supposed to be? Look at the size of the chebs on that!
0:20:35 > 0:20:36That's me!
0:20:36 > 0:20:39My friend Simon's done that. That's me, can you not tell?
0:20:39 > 0:20:41- He's kind, isn't he? - What you trying to say?
0:20:41 > 0:20:43He's just a nice lad.
0:20:43 > 0:20:46Right, listen - I want that on the front.
0:20:46 > 0:20:48Not that big, obviously.
0:20:48 > 0:20:51It just goes, like, there. And that's what goes on the menu.
0:20:51 > 0:20:55- LAYTON SNIGGERS - Just print it into a format.
0:20:55 > 0:20:57Right, so I'll go have a crack at this now
0:20:57 > 0:20:59- and come back to you with summat. - All right. Thanks, Layton.
0:20:59 > 0:21:01- See you in a bit.- Thanks, love.
0:21:01 > 0:21:03- See you later.- See you in a bit! - Bye!
0:21:03 > 0:21:05I'm not going to hold my breath.
0:21:05 > 0:21:06I'm not going to hold my breath
0:21:06 > 0:21:10because he didn't know what the frigging hell I were on about.
0:21:14 > 0:21:17The yard is running more efficiently and sales are picking up.
0:21:17 > 0:21:19Give that a quick mint-up with Steven.
0:21:19 > 0:21:23Under Lyndsay's new regime, Terry's well on target to secure
0:21:23 > 0:21:26the £25,000 turnover he needs each week.
0:21:26 > 0:21:29So he can now turn his attention to Boyle,
0:21:29 > 0:21:32because today is his crane test.
0:21:32 > 0:21:35I want him to better himself, you know, to show he can do it.
0:21:35 > 0:21:39Also, it's so he can actually take over and do a job
0:21:39 > 0:21:41that's worthwhile at Metro Salvage.
0:21:44 > 0:21:48The external examiner has arrived for the first part of the test,
0:21:48 > 0:21:49the practical assessment.
0:21:49 > 0:21:52We're off, mate, we're off, mate.
0:21:52 > 0:21:55Oh, sweet, that! It's sweet!
0:21:55 > 0:21:58I am looking out for how safe they are.
0:21:58 > 0:22:00Obviously, they are working on a very delicate job
0:22:00 > 0:22:03with people who are in close proximity.
0:22:05 > 0:22:10Boyle's history of taking tests before is a bit of a chequered past.
0:22:10 > 0:22:13He's not really done that well.
0:22:13 > 0:22:16But when he's doing something that he likes to do,
0:22:16 > 0:22:17he's spot on.
0:22:17 > 0:22:21For Boyle, the first part of the test has been easy.
0:22:22 > 0:22:25- Come on, Slim.- But things are about to get a whole lot harder.
0:22:25 > 0:22:27Crack on your normal, Slim.
0:22:27 > 0:22:30- You know what's coming now, don't you?- No.- Theory test.
0:22:30 > 0:22:32Come on, cock.
0:22:32 > 0:22:33Theory?!
0:22:33 > 0:22:35You've got to sit down!
0:22:35 > 0:22:37You've got to sit down and chill out.
0:22:39 > 0:22:42Terry has never taken his theory test either,
0:22:42 > 0:22:44so he's decided to give Boyle a bit of moral support
0:22:44 > 0:22:46and sit with him.
0:22:47 > 0:22:51Right, you've got a theoretical test, 15 questions.
0:22:51 > 0:22:57You need to gain 11 out of the 15 to hit the pass mark, all right?
0:22:57 > 0:23:00- OK?- Yeah, spot on. - You'll do the test separately,
0:23:00 > 0:23:02so there's no conferring with each other.
0:23:02 > 0:23:04It's got to be on your own initiative.
0:23:04 > 0:23:07Any questions before we start this test, anything you want to ask me?
0:23:07 > 0:23:09No, I'm all right, me.
0:23:09 > 0:23:11If I can't read them, will you read them out to me?
0:23:11 > 0:23:14Right, OK, so you have a bit of a problem with your reading.
0:23:14 > 0:23:17I can help you with your reading. How are you with the writing?
0:23:17 > 0:23:20I can write, but can't spell properly.
0:23:20 > 0:23:22It's your knowledge on the machine.
0:23:22 > 0:23:24We're not testing you on your spelling, don't worry.
0:23:24 > 0:23:26All right, no worries.
0:23:26 > 0:23:28- Right, if you want to get your seats...- Yeah.
0:23:28 > 0:23:30I'm ready.
0:23:34 > 0:23:37- OK, Boyle, do you want me to read them out to you?- Please, yeah.
0:23:37 > 0:23:38Right...
0:23:38 > 0:23:41How do I get this pen...
0:23:41 > 0:23:43Right, question number one -
0:23:43 > 0:23:48what is the correct way of mounting and dismounting the machine?
0:23:48 > 0:23:51- The correct methods for... - Dismounting? What do you mean?
0:23:51 > 0:23:54Getting into the machine and getting out, the correct way of doing it.
0:23:54 > 0:23:57All right, erm....
0:23:57 > 0:23:59What would you say?
0:23:59 > 0:24:02Well, I can't... I know the answers.
0:24:09 > 0:24:13Why is it important to travel with the boom low
0:24:13 > 0:24:15and the dipper arm folded in?
0:24:15 > 0:24:18- What's that, number 17?- 17, yeah.
0:24:19 > 0:24:21Right...
0:24:23 > 0:24:25- You're going for C?- 23, C, yeah.
0:24:25 > 0:24:30- OK, that's the 15 questions completed.- Yeah.- OK.
0:24:30 > 0:24:31How are you doing, Terry?
0:24:31 > 0:24:34- Yeah, I've done it, me, mate.- OK.
0:24:34 > 0:24:37I'll mark them, if you want to just go and wait.
0:24:37 > 0:24:41- All right, thanks, Colin. - All right.- Thank you.- Thank you.
0:24:43 > 0:24:45How do you reckon you've done?
0:24:45 > 0:24:48Yeah, I think I've done all right. You?
0:24:48 > 0:24:50Yeah, especially when he told you all the answers!
0:24:50 > 0:24:53No, he didn't tell me the answers, he were reading me the questions.
0:24:53 > 0:24:55Hopefully, fingers crossed, we've both passed.
0:24:55 > 0:24:58If I get more than you, you put my wage up to 60 quid a day.
0:24:58 > 0:25:01Yeah, we'll see.
0:25:01 > 0:25:03While Terry and Boyle await their results...
0:25:03 > 0:25:07I'm having a hottie. Can you not see the sweat dripping off me?
0:25:07 > 0:25:11Bloody tropical, menopausal moments!
0:25:12 > 0:25:16..the girls in the cafe are still waiting for their new menu.
0:25:16 > 0:25:19- Hiya, Debs! - You all right?- I got a surprise.
0:25:19 > 0:25:21- A surprise?- 'R' Deb's cafe.
0:25:21 > 0:25:24- Oh, wow!- Look at that!
0:25:24 > 0:25:27- Huh, Debs?- Huh, Debs? - Look at that!
0:25:27 > 0:25:28Oh!
0:25:28 > 0:25:30But Layton has taken a few liberties with it.
0:25:30 > 0:25:33They've all got the wrong prices.
0:25:33 > 0:25:38Well, I thought you were a bit dear, so I slipped the prices down a bit.
0:25:38 > 0:25:40They're all the wrong prices!
0:25:40 > 0:25:42Bacon, £1!
0:25:42 > 0:25:44Yeah, I knocked 50p off each.
0:25:44 > 0:25:46You knocked £1 off that and 90p!
0:25:46 > 0:25:49£2 for bacon - your prices have changed since last time you gave me it!
0:25:49 > 0:25:53- You can't do that! 20p for a bottle of water?- Cheap, innit?
0:25:53 > 0:25:55Drinks, 30p?!
0:25:55 > 0:25:59- Are you for real?! - They do 30p tea in Blackpool.
0:26:00 > 0:26:02- We're not in Blackpool!- 30p for tea.
0:26:02 > 0:26:04Layton, we're not in Blackpool, love.
0:26:05 > 0:26:09- Oh, what's this? - That's the extortionate one.
0:26:09 > 0:26:11Oh, I like it.
0:26:18 > 0:26:20It's the moment of truth.
0:26:20 > 0:26:23Time to find out if the boss has proved himself
0:26:23 > 0:26:24in front of his protege
0:26:24 > 0:26:28and whether Boyle will get his first ever qualification.
0:26:28 > 0:26:30Right, Terry...
0:26:30 > 0:26:32What did I do with Terry?
0:26:32 > 0:26:36You've gained 14 marks out of 15.
0:26:36 > 0:26:39So that's a pass, well within...
0:26:39 > 0:26:41- Boyle...- Oh, here we go.
0:26:41 > 0:26:44- Here we go.- Here we go.
0:26:44 > 0:26:46Right...
0:26:48 > 0:26:51Out of the 15 questions,
0:26:51 > 0:26:54you managed only to get...
0:26:56 > 0:26:58- ..all 15 right. - THEY CHEER
0:27:00 > 0:27:02All 15! Everything!
0:27:02 > 0:27:04Yes!
0:27:04 > 0:27:08Here, you need a hug for that, you need a hug!
0:27:09 > 0:27:11Not me, you answered them, you answered them.
0:27:11 > 0:27:14- Yes!- OK.
0:27:14 > 0:27:17- Well done, pal. - I beat ya! I beat ya!
0:27:18 > 0:27:21HE SHOUTS FOR JOY
0:27:22 > 0:27:24- Yeah, man, thanks. - Well done, lad.
0:27:24 > 0:27:26- First of many, yeah?- Yeah.
0:27:26 > 0:27:28All right. Knuckle down.
0:27:28 > 0:27:31I'm the man! I'm the man!
0:27:31 > 0:27:33- LYNDSAY:- Next one's your driving licence.
0:27:33 > 0:27:35That's not a driving licence,
0:27:35 > 0:27:37that doesn't mean you can go on t'road with the machine.
0:27:37 > 0:27:39- LAUGHTER - It's been a good week.
0:27:39 > 0:27:42They've done it Lyndsay's way and profits are up.
0:27:42 > 0:27:44And Boyle has a certificate to his name.
0:27:44 > 0:27:46Yeah!
0:27:46 > 0:27:49That's the first ever test I've ever passed, full.
0:27:49 > 0:27:50Every question right.
0:27:52 > 0:27:54Failed every other one.
0:27:54 > 0:27:57Buzzing! Buzzing!
0:27:57 > 0:27:58Boyle never went to school.
0:27:58 > 0:28:01That's why he ended up at Metro Salvage in the first place.
0:28:01 > 0:28:05Now he's got a licence, something to look at and be proud of.
0:28:05 > 0:28:06And I'm proud of him too.
0:28:10 > 0:28:12There'll be fairground rides going on in that area,
0:28:12 > 0:28:14up to the edge of that shed.
0:28:14 > 0:28:17He's gone absolutely stark-raving bonkers.
0:28:17 > 0:28:20Obviously, the two coppers have jumped on me, arrested me...
0:28:20 > 0:28:22Just silly. Absolutely stupid.
0:28:22 > 0:28:23Not on, this.
0:28:23 > 0:28:25SHOUTING: There's too many of you here!
0:28:25 > 0:28:27Everybody's upset, really upset.
0:28:27 > 0:28:30Another thing she said was, "Get your bags packed and get out."