0:00:02 > 0:00:06Welcome to Kenya, one of the world's fastest-growing tourist hotspots.
0:00:08 > 0:00:11In Kenya, you can have it all.
0:00:13 > 0:00:18Beautiful beaches, gorgeous hotels and once-in-a-lifetime safaris.
0:00:18 > 0:00:23It's never been cheaper for young Brits to have their very own African adventure.
0:00:23 > 0:00:25- It's brilliant.- It's lovely.
0:00:25 > 0:00:28But is there a hidden cost behind our holidays?
0:00:31 > 0:00:34Tonight, Stacey Dooley is going to Kenya
0:00:34 > 0:00:38to expose the side of tourism your average holidaymaker doesn't see.
0:00:38 > 0:00:40So, the water that they've got is limited
0:00:40 > 0:00:43and that limited water is actually dirty?
0:00:46 > 0:00:48- And then coming home to this?- Yeah!
0:00:48 > 0:00:54Can Stacey find out why hotel staff here are so desperate they've taken to the streets?
0:00:54 > 0:00:59People are dying! These people's friends are no longer here because they haven't been paid!
0:00:59 > 0:01:03Can she help a community whose daily life is being threatened by tourism?
0:01:03 > 0:01:07There's dirt, there's filth. The quality of this water is disgusting.
0:01:07 > 0:01:13On safari, can she get to the bottom of who's really benefiting from our tourist pounds?
0:01:13 > 0:01:19So, the tourists think they've paid this village £40. In reality, all they've received is about £3.
0:01:19 > 0:01:21They must be losing thousands every single year!
0:01:29 > 0:01:32Literally just arrived in Mombasa, so I'm off to the coast.
0:01:32 > 0:01:35All-inclusive. Very sunny.
0:01:35 > 0:01:37Stifling hot. The weather's out of control. It's brilliant.
0:01:37 > 0:01:40I'm really up for it. Very exciting!
0:01:40 > 0:01:44Mombasa is the gateway to hundreds of miles of stunning beaches, which
0:01:44 > 0:01:47are attracting more and more tourists every year.
0:01:47 > 0:01:50This is really popular with all the English.
0:01:50 > 0:01:52All the Brits come here and have their all-inclusive holidays.
0:01:52 > 0:01:55Last year, nearly 200,000 Brits holidayed in Kenya.
0:01:55 > 0:01:58That's more visitors than from any other country.
0:01:58 > 0:02:04You know, you can get these holidays super-cheap, and that includes absolutely everything.
0:02:04 > 0:02:09So I'm just interested to know how that's possible. How are they doing that?
0:02:10 > 0:02:16For the past three years, Stacey's been lifting the lid on shocking stories in the developing world.
0:02:17 > 0:02:21In Cambodia, she met victims of sex trafficking.
0:02:21 > 0:02:27You're constantly having sex with men in the karaoke bar and you're 13?
0:02:27 > 0:02:32And in Africa's Ivory Coast, she exposed child labour in the international cocoa industry.
0:02:32 > 0:02:37I'd much rather them be hanging out in the classrooms than working in the cocoa farms.
0:02:37 > 0:02:43Now Stacey wants to know what's happening in Kenya, one of our favourite holiday destinations.
0:02:43 > 0:02:47But despite a booming tourism industry, Kenya is still
0:02:47 > 0:02:51a poor country, with around half its population living in poverty.
0:02:51 > 0:02:55Just drove past a rubbish dump, and I think they were burning the rubbish
0:02:55 > 0:02:59and the kids were picking through it, cos I think sometimes they try and get bits of plastic and glass.
0:02:59 > 0:03:02It's so weird, because on the plane I've been reading, oh,
0:03:02 > 0:03:06honeymoons, honeymoons, and you see all the plush suites and...
0:03:06 > 0:03:08lots of wedding pictures and the girls look beautiful in their
0:03:08 > 0:03:11dresses, and then you drive past that and it's a real...
0:03:11 > 0:03:13difference, isn't it?
0:03:14 > 0:03:1920 minutes down the road, Stacey arrives at the lively tourist area of Bamburi Beach.
0:03:19 > 0:03:22She's staying at the Travellers Beach Hotel and Club,
0:03:22 > 0:03:27where a week all-inclusive can cost you less than £80 a day.
0:03:29 > 0:03:35- The £80 price tag includes your flight, room, as much as you can eat and drink.- Woo!
0:03:35 > 0:03:38And even your very own welcome dance.
0:03:38 > 0:03:40Woo!
0:03:40 > 0:03:42Jambo! Hello!
0:03:42 > 0:03:45- Jambo, Stacey. How are you? - How are you? I'm well, thank you.
0:03:45 > 0:03:46- Welcome.- Thank you so much.
0:03:46 > 0:03:50- So, what's this bracelet for? - This is for the all-inclusive.
0:03:50 > 0:03:52You are booked in the all-inclusive site.
0:03:52 > 0:03:56- Uh-huh.- This will enable you to access for the drinks, meals.
0:03:56 > 0:04:00- Oh, OK.- It's a full package. - So a lot of your customers come here and just don't leave?
0:04:00 > 0:04:04- They don't leave the place.- It might shock you, but I actually...
0:04:04 > 0:04:08I've never been on an all-inclusive, so this is quite a treat for me.
0:04:08 > 0:04:16The hotel has 288 rooms, a fitness club, a spa, six restaurants,
0:04:16 > 0:04:20five bars, two swimming pools, and hundreds of staff on hand
0:04:20 > 0:04:22to look after your every need.
0:04:22 > 0:04:24Woo!
0:04:24 > 0:04:28This...is...beautiful.
0:04:28 > 0:04:29I like Kenya.
0:04:31 > 0:04:34From what I can see so far, it's outstanding value for money.
0:04:34 > 0:04:37It's really cheap, isn't it, you know?
0:04:38 > 0:04:41So, obviously I'm not a "tourist" tourist,
0:04:41 > 0:04:47I'm a pretend tourist, so I'm gonna do everything that the tourists would do.
0:04:47 > 0:04:50# Holiday, oh holiday
0:04:50 > 0:04:52# And the best one of the year. #
0:04:52 > 0:04:56The hotel really does cater for everything.
0:04:56 > 0:05:00Food and drink are available round the clock,
0:05:00 > 0:05:04and there is even a team of people whose job it is to keep guests entertained 24/7.
0:05:04 > 0:05:07OK.
0:05:12 > 0:05:15I think I'm going to shine in this position.
0:05:17 > 0:05:18Woo!
0:05:19 > 0:05:21Not me. Not me.
0:05:23 > 0:05:28It's lunch time, and at the all-inclusive that means an all-you-can-eat buffet.
0:05:28 > 0:05:31I've come to see what's on offer, and there's absolutely loads.
0:05:31 > 0:05:34There's tons and tons and tons of food.
0:05:34 > 0:05:36- Please may I have some of them?- OK.
0:05:36 > 0:05:38Thank you.
0:05:38 > 0:05:41- You're welcome. Another one? - Why not?- Yeah.- Greedy guts.
0:05:41 > 0:05:43It's fantastic value.
0:05:43 > 0:05:48Pay your lump sum, you can eat like this as much as you want every day while you're here.
0:05:48 > 0:05:51More and more people are choosing to go all-inclusive.
0:05:51 > 0:05:57With money tight, knowing exactly what your holiday will cost before you leave home is a big draw.
0:05:57 > 0:05:59Is it your first time to Kenya?
0:05:59 > 0:06:01- Yeah, it is. - And how long are you here for?
0:06:01 > 0:06:03- Just a week.- Just a week?
0:06:03 > 0:06:07- Yeah, it's all-inclusive, so drinks are free.- We don't need any money.
0:06:07 > 0:06:10The bar's right there. The restaurant's right there.
0:06:10 > 0:06:13What was the price that you paid to come here all-inclusive for a week?
0:06:13 > 0:06:17- I think it was about £600 each.- Wow!
0:06:17 > 0:06:19For the week all-inclusive.
0:06:19 > 0:06:23They've paid £600 for absolutely everything.
0:06:23 > 0:06:25I spent £400 on the flights!
0:06:25 > 0:06:28How are we able to have these holidays at that kind of price,
0:06:28 > 0:06:32without someone being squeezed or something not being quite right or...?
0:06:33 > 0:06:39Hotel work is highly sought after in Kenya, where unemployment is high and job options limited.
0:06:39 > 0:06:43It's common for those working in the industry to receive the minimum wage,
0:06:43 > 0:06:48around £3 a day, which is considered enough to live on.
0:06:48 > 0:06:51Stacey wants to see if this is what the workers here are paid.
0:06:51 > 0:06:55So she's joined worker Lillian who's taking guests on a beach walk.
0:06:57 > 0:06:59Course. Course.
0:07:02 > 0:07:06Yeah, it's a long old shift. How much Kenyan shillings do you get?
0:07:06 > 0:07:09Actually, I can't tell you that.
0:07:09 > 0:07:12- Is it a secret? - It's not a secret, but...
0:07:12 > 0:07:15- I know what you mean. You don't have to.- Yeah.
0:07:15 > 0:07:18But all I want to know really is are you earning enough
0:07:18 > 0:07:21to be able to live comfortably?
0:07:21 > 0:07:25It's not enough, but for me I think it's better than having nothing, you know?
0:07:25 > 0:07:26I unders... Yeah.
0:07:26 > 0:07:29It's true, I suppose it is better than nothing.
0:07:29 > 0:07:31But the thought of how hard she works, and the thought of her
0:07:31 > 0:07:34not being paid reasonably well gets you a bit like that.
0:07:34 > 0:07:39- Woo!- This is where you are going to have your massage. - Thank you. No sweat.
0:07:39 > 0:07:42With Lillian reluctant to reveal what she's being paid,
0:07:42 > 0:07:47Stacey's hoping staff will be more frank behind closed doors.
0:07:47 > 0:07:50Oh! This is the life, Florence.
0:07:50 > 0:07:53She's booked a treatment with the hotel's head masseuse, Florence,
0:07:53 > 0:07:56who works up to ten hours a day, six days a week.
0:07:56 > 0:07:58How much do you get a day?
0:07:58 > 0:08:00In a day, maybe it's like 500.
0:08:00 > 0:08:02- 500 Kenyan shillings a day?- Yes.
0:08:02 > 0:08:05That's a basic wage of around £3.60 a day.
0:08:05 > 0:08:11- So, your wages really is, you live month by month?- Month by month.
0:08:11 > 0:08:13What you earn is what you give out.
0:08:13 > 0:08:17- Right.- So there is nothing that you can be able to save for yourself.
0:08:17 > 0:08:21Florence, with so many tourists coming here to Mombasa,
0:08:21 > 0:08:26really honestly, is that money making a real difference to Mombasa?
0:08:26 > 0:08:29If I had the powers, I would say no more inclusive.
0:08:29 > 0:08:33- Really? That's interesting.- Because all-inclusive they pay from England,
0:08:33 > 0:08:36so that means that money doesn't come to us.
0:08:36 > 0:08:41So, the economy that is more improved is from UK, not on our site.
0:08:41 > 0:08:44- The people on the ground are the ones who are suffering.- Yeah.
0:08:44 > 0:08:47She was really speaking strongly against all-inclusives.
0:08:47 > 0:08:52She was saying, you know, with the all-inclusives what the problem is,
0:08:52 > 0:08:56you pay in England. A lot of the money - most of the money stays in England.
0:08:56 > 0:09:00Come to Kenya, cos you've paid your bulk you think, "Oh, I don't need any money."
0:09:00 > 0:09:05So the locals on the beach aren't seeing any of it, the staff aren't seeing none...
0:09:05 > 0:09:07You know, no-one's being able to
0:09:07 > 0:09:10actually benefit from us tourists spending here.
0:09:10 > 0:09:13- Hello!- Hello.
0:09:13 > 0:09:16Stacey's arranged a meeting with one of the hotel managers
0:09:16 > 0:09:18to find out where the money we pay on the high street ends up.
0:09:18 > 0:09:22Thank you for seeing me. What is being dished where?
0:09:22 > 0:09:26What amount is going to flights? What amount is going to transfers? What amount is going to staff?
0:09:26 > 0:09:28What amount is going to the run of the hotel?
0:09:28 > 0:09:32Right now, I won't be able to give you the actual nitty-gritty of...
0:09:32 > 0:09:34the two quid that is spent on what.
0:09:34 > 0:09:37It is the food, the pineapples, the apples, mangos.
0:09:37 > 0:09:43I think it's a really big deal for me to ask where this money is being spent,
0:09:43 > 0:09:47because I think most of the tourists would hope that the workers are
0:09:47 > 0:09:50- really being paid a fair wage, you know?- Yeah.
0:09:50 > 0:09:53They're paid well above our minimum wage.
0:09:53 > 0:09:55Many of them are married have children.
0:09:55 > 0:09:58- They're able to run a home?- Yes, and take the children to school.
0:09:58 > 0:10:02So, you find the system in the hotel industry in Kenya
0:10:02 > 0:10:08is very, very, very considerate of workers' remuneration
0:10:08 > 0:10:11and they are very, very happy.
0:10:11 > 0:10:12'It didn't add up for me.'
0:10:12 > 0:10:15You know, I was promised that they're all above minimum wage
0:10:15 > 0:10:19and that wage is a great wage, and they're able to live very comfortably off that.
0:10:19 > 0:10:22But I think I'd probably like to have a nose and find out for myself.
0:10:26 > 0:10:34Next day, Stacey's determined to find out more about hotel workers' pay and what it really affords them.
0:10:34 > 0:10:38I've arranged to go and meet a guy, and he's set up his own independent trade union.
0:10:38 > 0:10:42So, you know, he really wants to look after the hotel workers and fight for their rights.
0:10:42 > 0:10:46I wanna go and hang out with him, spend time with him
0:10:46 > 0:10:49and really see what life is like for hotel workers.
0:10:49 > 0:10:54Livingstone Abuta represents workers from many different hotels.
0:10:54 > 0:10:58- Livingstone?- Ah, over here. - Hello.- Welcome.- I'm Stacey.
0:10:58 > 0:11:02I've been spending time in a hotel on the coast and they assured me
0:11:02 > 0:11:06that every worker in that hotel was being paid above minimum wage.
0:11:06 > 0:11:09We are come to this place so that you can witness
0:11:09 > 0:11:12that the amount that they are being paid
0:11:12 > 0:11:17is too low to enable them to stay in a decent house.
0:11:17 > 0:11:23For example, a waiter is earning 350 shillings per day.
0:11:23 > 0:11:29It's really shocking for me to learn that, you know, these hotel workers are being paid under £3 a day.
0:11:29 > 0:11:33Even in Kenyan standards, you know, that is very, very low
0:11:33 > 0:11:36and of course it's not on. It's totally not on, you know?
0:11:38 > 0:11:41Livingstone has brought Stacey to Kisumu Ndogo,
0:11:41 > 0:11:44which is just ten minutes away from the main hotel strip
0:11:44 > 0:11:47and home to an estimated 2,000 people, most of whom work in tourism.
0:11:51 > 0:11:55This is pretty basic, you know? It smells like a sewer, to be honest.
0:11:55 > 0:12:00Is there an open sewer around, though, cos I smell, like, waste?
0:12:00 > 0:12:03- Is this the equivalent to a shop? - Yeah.
0:12:03 > 0:12:07- You can see this is some fish.- God. - And you see there is some sugar.
0:12:07 > 0:12:10The workers are working in the five-star hotel...
0:12:10 > 0:12:13- And then coming home to this?- Yeah!
0:12:13 > 0:12:17- Right. - This is where they get their water.
0:12:17 > 0:12:19If they don't have electricity, there's no water.
0:12:19 > 0:12:22- Right.- So, most of the time, there is no electricity.
0:12:22 > 0:12:26- So, I mean, water isn't even guaranteed?- It's not good.
0:12:26 > 0:12:30So they have to spend some money to buy clean water for drinking.
0:12:30 > 0:12:33- So that limited water is actually dirty?- Exactly.
0:12:33 > 0:12:36- But you can come in and see here. - Oh, OK!- Yeah?
0:12:36 > 0:12:39Livingstone takes Stacey inside a local restaurant.
0:12:39 > 0:12:41There's grilled meat on the menu,
0:12:41 > 0:12:44but it's a far cry from what Stacey ate at the hotel buffet.
0:12:49 > 0:12:51Jesus.
0:12:57 > 0:13:02The contrast is massive. It's a huge difference.
0:13:02 > 0:13:06They get pally with the hotel workers. If I was to bring tourists and say,
0:13:06 > 0:13:09"This is where your friends are living," they would be appalled,
0:13:09 > 0:13:12and I think they would probably make it their business
0:13:12 > 0:13:15to make sure that this isn't going on,
0:13:15 > 0:13:20because it's just massively unfair, isn't it? It's just not on.
0:13:20 > 0:13:22Where's their actual home?
0:13:22 > 0:13:25- Where's their house where they sleep?- Yeah, those are the houses.
0:13:25 > 0:13:27You can see the houses, where they are staying.
0:13:27 > 0:13:31Livingstone wants Stacey to meet workers from other hotels.
0:13:31 > 0:13:37Although it's illegal not to pay staff the minimum wage of roughly £3,
0:13:37 > 0:13:41many of the workers from these other hotels aren't even getting that.
0:13:41 > 0:13:43Livingstone introduces Stacey to one such worker.
0:13:43 > 0:13:45Oh, thank you, Kennedy.
0:13:45 > 0:13:47- It's this way?- Yeah, this one here. - Brilliant.
0:13:48 > 0:13:50Kennedy has lived here for three years.
0:13:50 > 0:13:54He shares this one room with his pregnant wife and two children.
0:13:56 > 0:14:00- What is this? Kennedy. That's you! - Yeah.
0:14:00 > 0:14:02- And this was you at work?- Yes.
0:14:08 > 0:14:13Kennedy was receiving £1.50 a day.
0:14:13 > 0:14:15That is way, way, way, way below
0:14:15 > 0:14:18what the minimum wage is supposed to be.
0:14:25 > 0:14:27- And that is...- Your two boys?
0:14:27 > 0:14:29- Are they your two sons?- Yes. Yes. Uh-huh.- Wow.- Yeah.
0:14:33 > 0:14:36Unable to support his family on this wage,
0:14:36 > 0:14:41Kennedy went in search of other work, but is still looking for a job.
0:14:56 > 0:14:57No, of course.
0:15:00 > 0:15:04You're just gutted for them, aren't you, completely gutted, because...
0:15:06 > 0:15:08It's not like they're shy of hard work.
0:15:08 > 0:15:11It's not like they don't want to work, you know?
0:15:19 > 0:15:22We're here to listen to you.
0:15:22 > 0:15:24We don't want you to be ignored, you know?
0:15:35 > 0:15:38At the hotel that I was staying in, you know,
0:15:38 > 0:15:41the people were being paid above minimum wage.
0:15:41 > 0:15:45And so you think that's all fine and you feel happy with that.
0:15:45 > 0:15:48And then you come to somewhere like this and listen to Kennedy
0:15:48 > 0:15:52and you soon realise that that's not the case in every hotel in Mombasa.
0:15:52 > 0:15:55Other hotels are not only just not paying them minimum wage,
0:15:55 > 0:15:58they're paying them way below minimum wage.
0:15:58 > 0:16:00That's happening in hotels in Mombasa.
0:16:00 > 0:16:02Hello!
0:16:03 > 0:16:06Workers like Kennedy are unable to survive on their wages,
0:16:06 > 0:16:12but those who decide to ask for more money sometimes face extreme consequences.
0:16:12 > 0:16:16- Is it Henry?- Yes, I'm Henry. - Yeah? Ha-ha! Henry, I'm Stacey.
0:16:16 > 0:16:19- How are you? Welcome, Stacey. - Thank you. Lovely to meet you.
0:16:19 > 0:16:23- You are very welcome, please.- Hello! - Hello!- I'm Stacey.- I'm Apke!- Apke?
0:16:23 > 0:16:27- Yes, and I'm Henry's wife. - Lovely to meet you. Ah!- Welcome.
0:16:27 > 0:16:30- You're very pretty.- Yeah.- Yes. - You're a lucky man.- Yes.- Thank you.
0:16:30 > 0:16:33- Welcome, welcome. Yes. - Thank you.- You are welcome.
0:16:33 > 0:16:37- Have a seat, please.- Oh, look at this chair, look.- Yes.- Very dapper.
0:16:37 > 0:16:40We joined the union so that we can...
0:16:40 > 0:16:42the union can defend us, yes,
0:16:42 > 0:16:46so that they increase our salary every year.
0:16:46 > 0:16:50But the management, they don't like this.
0:16:50 > 0:16:53If they found you are with the union, they sack you.
0:16:53 > 0:16:56Is this happening to many families like you?
0:16:56 > 0:17:00Yes, it's happening to many families. Yes.
0:17:00 > 0:17:07- And when you came home, you had to tell Apke.- Yes.- "I've been sacked."
0:17:07 > 0:17:12- And how did you feel? Were you worried or?- I felt sad.
0:17:12 > 0:17:15- Yes, she...- Yes, I was shocked.
0:17:16 > 0:17:19- I, I, I, I don't want talk about it.- No.
0:17:26 > 0:17:31Sometimes your boy isn't able to have tea before he goes to school?
0:17:31 > 0:17:35- Yes, because the money we had cannot afford.- I understand.- Yes. Yes.
0:17:35 > 0:17:39Henry fears his family will lose the roof over their heads.
0:17:47 > 0:17:48Do you owe the landlord money?
0:17:53 > 0:17:57It's always good for me to listen to these kind of things,
0:17:57 > 0:17:59because you can get so...
0:18:01 > 0:18:04..worried about nonsense at home, can't you?
0:18:04 > 0:18:09And you just think, "Sheesh, we're just so incredibly lucky."
0:18:11 > 0:18:14You know, we have so many rights in England and...
0:18:14 > 0:18:17It's really tricky. It's difficult.
0:18:18 > 0:18:23Really gets on my nerves, because I listen to nonsense from management,
0:18:23 > 0:18:26"Ah, this, that, this, that," just, just nonsense.
0:18:26 > 0:18:30And they know, they know, they know that people aren't living comfortably.
0:18:30 > 0:18:32They know that this isn't...
0:18:34 > 0:18:37This isn't ideal for families. They know that.
0:18:37 > 0:18:39I think, "Why aren't you sticking up for your people?"
0:18:56 > 0:19:00Next morning, Stacey has had an unexpected call from Livingstone.
0:19:01 > 0:19:04Right now, I am on my way to go and witness a protest.
0:19:04 > 0:19:08There's some workers at a particular hotel that really have just had enough.
0:19:08 > 0:19:12And they're all there, they're going to be together protesting.
0:19:12 > 0:19:15I really want to go, I really want to see what the vibe's like,
0:19:15 > 0:19:17I want to see what these guys have got to say.
0:19:17 > 0:19:19You never know, do you?
0:19:19 > 0:19:23I mean, I might get there and it might all kick-off, it might be very calm.
0:19:23 > 0:19:27I've not been to a protest in Kenya, so fingers crossed.
0:19:30 > 0:19:36Workers from the Dolphin Hotel claim they've been having problems with pay since 2004.
0:19:36 > 0:19:39Part of the African Safari Club chain,
0:19:39 > 0:19:42it's a popular destination for British tourists.
0:19:42 > 0:19:46- Livingstone!- Hi!- How are you? - Fine, thank you.- Nice to see you.
0:19:46 > 0:19:51- Thank you very much.- Thank you for letting me know about today. It's very interesting.- Yes, please.
0:19:51 > 0:19:54These are the workers who are working in the hotel.
0:19:54 > 0:19:58We worked for one year and three months without payment.
0:19:58 > 0:20:02Now, when we go to demand for our payment, we are sacked.
0:20:02 > 0:20:05That's disgusting. That's completely wrong.
0:20:05 > 0:20:09Now I'm desperate. My children are not going to school.
0:20:09 > 0:20:14Even I sleep in the church because I cannot afford to pay the rent for the house.
0:20:14 > 0:20:16Not only have people lost their homes,
0:20:16 > 0:20:18it seems some have lost their lives.
0:20:21 > 0:20:25In 2008, six people died. 2009, four people died.
0:20:25 > 0:20:302010, last year, there are more than six people who dead.
0:20:30 > 0:20:36As you have to pay for medicine in Kenya, workers claim that friends have died of treatable illnesses
0:20:36 > 0:20:38because they've lacked the money to buy drugs.
0:20:50 > 0:20:52People are dying!
0:20:52 > 0:20:55Their friends are no longer here because they haven't been paid!
0:20:55 > 0:20:59If you're sacked, you're not entitled to any of the back pay
0:20:59 > 0:21:01or any of the money that you earned.
0:21:01 > 0:21:03So they're using that as an excuse.
0:21:03 > 0:21:05"We sacked you, so we don't have to pay you!"
0:21:15 > 0:21:19This is the outside of the hotel that the guys want to protest to.
0:21:19 > 0:21:22It'll be interesting to see if they even let them in.
0:21:22 > 0:21:26As the protestors try to march onto the hotel grounds,
0:21:26 > 0:21:30the head security officer stops them going any further.
0:21:31 > 0:21:36Do you understand why they want their money that they say they've been owed?
0:21:36 > 0:21:40You're not willing to even talk to me?
0:21:44 > 0:21:46Absolutely no response. You know, I...
0:21:48 > 0:21:52I don't understand why people are sticking up for the management
0:21:52 > 0:21:57and the hotel if it's true that even the workers aren't being paid.
0:21:57 > 0:21:58I don't understand!
0:21:58 > 0:22:02This is a man, this is an African.
0:22:02 > 0:22:05He is being used by the hooliganism here.
0:22:05 > 0:22:06- You are very stupid.- Me?
0:22:06 > 0:22:10- You don't see these workers are demanding for their rights? - Thank you very much.
0:22:10 > 0:22:13And you're forcing it. You are not ashamed!
0:22:13 > 0:22:15Getting nowhere with the staff,
0:22:15 > 0:22:19Stacey wants to know what the hotel guests think.
0:22:19 > 0:22:22If we stop coming the rest of the people won't get any money.
0:22:22 > 0:22:26I'd probably stay in a hotel where I was confident
0:22:26 > 0:22:29that the people were being paid. But how can you know?
0:22:29 > 0:22:32- You don't know when you book, do you?- I understand.
0:22:32 > 0:22:37- If you see the management, maybe say how important it is for you. - Absolutely. We'll do our best.
0:22:37 > 0:22:42- It's not fair. In England they'd have been chucked in jail! - That's what I'm saying!
0:22:42 > 0:22:45- For us it's crazy to think... - Absolutely.
0:22:45 > 0:22:48- Some of the guys say they haven't been paid in over a year.- Absolutely.
0:22:50 > 0:22:51The police have just arrived,
0:22:51 > 0:22:56so obviously these guys on the other side have called the police.
0:22:56 > 0:23:01Hello. Hello. Excuse me.
0:23:03 > 0:23:08So, you will keep on filming us or you want us to resolve this problem?
0:23:11 > 0:23:15The security guard's got the hump, he's shouting and moaning, la la la.
0:23:15 > 0:23:20We've been told to turn the camera off, else nothing's going to be resolved.
0:23:20 > 0:23:24But I don't think there's any danger of it ever being resolved from what I'm hearing.
0:23:24 > 0:23:29Do you think there is any way that I would be able to, me, just me,
0:23:29 > 0:23:32none of the workers, could come and speak to management?
0:23:32 > 0:23:35- Let me call him. - Yeah. Shall I come with you?
0:23:35 > 0:23:39- Come with me.- Yeah, OK! Brilliant. Thank you.
0:23:39 > 0:23:43After a frustrating morning, it looks like Stacey's presence is making a difference.
0:23:43 > 0:23:47The hotel's HR manager comes to address the protestors.
0:23:47 > 0:23:53All other days when the workers came to the management for their rights, he was not coming out.
0:23:53 > 0:23:58- Really?- Yeah.- Is this the first time?- This is the first time he's coming. Thank you.
0:23:58 > 0:24:03So, I've just been sent again to confirm the same information
0:24:03 > 0:24:09that was relayed to you, that the salary will be paid on the 18th,
0:24:09 > 0:24:11so that this issue can be sorted out.
0:24:19 > 0:24:22You see, I'm not qualified to answer any question.
0:24:22 > 0:24:26I was just called to relay a message, clarify, that's all.
0:24:26 > 0:24:30I was just wondering if you know, are they going to be paid all the money they're owed?
0:24:32 > 0:24:37Do you believe that you're going to get paid everything you're due on the day they say?
0:24:37 > 0:24:39No, no, no. We don't believe anything.
0:24:44 > 0:24:48Hello. I wonder if you can help me. My name is Stacey.
0:24:48 > 0:24:52Still not convinced the workers will get all the money they're owed,
0:24:52 > 0:24:56Stacey tries one last time to get a concrete guarantee from the hotel.
0:24:56 > 0:24:58They're not having any of it.
0:24:58 > 0:25:03I'm just going to keep ringing, I'll keep ringing over the next few days,
0:25:03 > 0:25:06I'll keep speaking to Livingstone, see if he's got any feedback,
0:25:06 > 0:25:08if his workers know anything else.
0:25:08 > 0:25:13Hopefully, Friday they do get paid, but I don't think anyone's holding their breath.
0:25:14 > 0:25:19Yeah, that's probably where we are with that.
0:25:19 > 0:25:21What else can we physically do?
0:25:23 > 0:25:26Unhappy with the outcome at this hotel,
0:25:26 > 0:25:31Stacey is determined to speak to someone in power about the plight of all hotel workers.
0:25:32 > 0:25:36I've arranged to meet the Minister for Tourism, so it's a big deal.
0:25:36 > 0:25:40Minister Balala. I really just want to speak to him,
0:25:40 > 0:25:42tell him what I've seen, what I've witnessed,
0:25:42 > 0:25:44and see what he's got to say.
0:25:44 > 0:25:45Jambo!
0:25:46 > 0:25:49- Jambo. How are you? - Minister Balala?- Yes, very good.
0:25:49 > 0:25:52- Pleasure to meet you. My name's Stacey.- Nice to meet you.
0:25:52 > 0:25:55I've been hanging out with the hotel workers.
0:25:55 > 0:25:59And I've learnt that there is a minimum wage
0:25:59 > 0:26:04and a lot of them are telling me that they can't live a basic standard of life on this wage.
0:26:05 > 0:26:10Anywhere in the world minimum wage is just to get a livelihood.
0:26:10 > 0:26:11No, I accept that.
0:26:11 > 0:26:16I understand you can't be paid lots of money if you haven't got a particular talent or flair.
0:26:16 > 0:26:21However, I went to some of these workers' homes
0:26:21 > 0:26:23and there's no clean water available.
0:26:23 > 0:26:28They're living in squalor, there's sewer running through settlements.
0:26:28 > 0:26:31The living conditions for some hotel workers are diabolical.
0:26:31 > 0:26:35We have problems. We know we have to resolve them.
0:26:35 > 0:26:39We cannot resolve everything overnight, but we're determined to do something about it.
0:26:39 > 0:26:44The stories are all very similar. People aren't even being paid minimum wage,
0:26:44 > 0:26:46they're being paid below minimum wage.
0:26:46 > 0:26:49- Tell them to ask their union. - Well, this is it!
0:26:49 > 0:26:54Well, they're going to the unions because they know this isn't on.
0:26:54 > 0:26:59They know their rights so they think, "I'm going to join a union and stand up for myself."
0:26:59 > 0:27:02If they join the union the hotel gets the hump and says,
0:27:02 > 0:27:05"Your services are no longer required."
0:27:05 > 0:27:07I haven't had any reports for that matter,
0:27:07 > 0:27:11that people are removed from their jobs because they've joined unions.
0:27:11 > 0:27:15If those reports are there I'll be more than glad to do it.
0:27:15 > 0:27:19- How's the product?- The hotels? - Yes.- Oh, fantastic!
0:27:19 > 0:27:21You can't knock the hotel!
0:27:21 > 0:27:23You can't knock the service you receive in the hotel.
0:27:23 > 0:27:27But I think that we have to make sure these workers
0:27:27 > 0:27:30are living a basic standard of living.
0:27:30 > 0:27:34- At least I think they have a very good advocacy.- Well, it's not that!
0:27:34 > 0:27:37I don't want to sound like I'm banging on,
0:27:37 > 0:27:38but I just have to tell you, you know?
0:27:38 > 0:27:43You're a good man, you do care about these things, and I think things have to change.
0:27:44 > 0:27:48You have to take into account that he is a minister
0:27:48 > 0:27:51and he has got to say certain things and certain spiel.
0:27:51 > 0:27:54He said that he's taken everything I've said into account
0:27:54 > 0:27:58and he's going to work hard to make things better.
0:27:58 > 0:28:00Maybe it might seem that I'm being a bit naive
0:28:00 > 0:28:05and a bit hopeful, but you get a feel for people,
0:28:05 > 0:28:07and I think he's quite a good guy.
0:28:10 > 0:28:14But the plight of hotel workers isn't the only issue on the coast.
0:28:16 > 0:28:21With more and more hotels and resorts being built, many other Kenyans are suffering too.
0:28:21 > 0:28:24I've been told about a local village that's having real issues
0:28:24 > 0:28:26with being able to access water.
0:28:26 > 0:28:28So I'm just on my way there now.
0:28:28 > 0:28:30I'm going to go spend some time in the village.
0:28:30 > 0:28:35Just 20 minutes from the coast is Chaudhari, a typical rural village.
0:28:35 > 0:28:38Jambo!
0:28:38 > 0:28:40Families have lived here for centuries,
0:28:40 > 0:28:44farming and collecting their water from a local spring.
0:28:44 > 0:28:46But, as is common in Africa,
0:28:46 > 0:28:49they have never had legal rights to the land.
0:28:50 > 0:28:55A few years ago, businessmen built a golf development for tourists.
0:28:57 > 0:29:00A perimeter wall was constructed and, as a result,
0:29:00 > 0:29:03the villagers lost direct access to their main source of fresh water.
0:29:03 > 0:29:06In Africa it's always the woman's role to fetch the water,
0:29:06 > 0:29:10so I'd like to speak to some women and see what they've got to say about the whole thing.
0:29:10 > 0:29:14Government water supply is unreliable and must be paid for,
0:29:14 > 0:29:21which means these villagers now rely heavily on a small spring ten minutes' walk from the village.
0:29:21 > 0:29:27Hello! Oh, my goodness. Are you all right?
0:29:27 > 0:29:31- Jambo. Jambo!- Jambo.- Hello.
0:29:31 > 0:29:33My goodness.
0:29:58 > 0:30:02You can't see through the water here. It's...blacky-brown.
0:30:02 > 0:30:04There's, like, leaves and dirt.
0:30:04 > 0:30:08You can't imagine the villagers having to drink this water.
0:30:08 > 0:30:12Makembe shows Stacey how they try to avoid the dirtiest water.
0:30:14 > 0:30:16From here? The water doesn't look great,
0:30:16 > 0:30:19and, I mean, it smells a little bit as well.
0:30:23 > 0:30:26Yeah. Mmm-hmm.
0:30:34 > 0:30:36The quality of this water is disgusting.
0:30:36 > 0:30:41The kids are here playing, they get thirsty - this is the water that they're given. There's...
0:30:41 > 0:30:44there's nothing she can do, she's saying, though.
0:30:44 > 0:30:48They can't treat it, so they rely on God to...
0:30:48 > 0:30:51to make it OK for them.
0:30:51 > 0:30:54The water hole is half a mile from the village down a steep hill.
0:30:54 > 0:30:58The women have to make this journey up to six times a day.
0:30:58 > 0:31:01ALL CHUCKLE
0:31:01 > 0:31:05Well, I've been started on the baby size.
0:31:05 > 0:31:09I'm sure a five-year-old kid probably runs up the hill with this size bucket, but...
0:31:11 > 0:31:12I'm going to have a try.
0:31:14 > 0:31:16Oh, no, the hill!
0:31:20 > 0:31:22Crikey.
0:31:22 > 0:31:23Thank you.
0:31:23 > 0:31:26My friends have got my back.
0:31:26 > 0:31:29I don't want to play fetching water ever again.
0:31:29 > 0:31:31I do super-hate doing stuff like this,
0:31:31 > 0:31:34but it's so good, because you do really get...
0:31:35 > 0:31:38..a feel of what these ladies do every day, you know?
0:31:38 > 0:31:42And it's not easy, man. It's hard. Ooh. Climbing up...
0:31:44 > 0:31:47..massive steep hills in the burning sun to get this water
0:31:47 > 0:31:49and the water's not even clean.
0:31:49 > 0:31:51The water's brown.
0:31:53 > 0:31:55This is my exercise done for 2011.
0:31:59 > 0:32:00Oh!
0:32:00 > 0:32:03Whoo!
0:32:09 > 0:32:13Are you all right? Ah, we need a sleep.
0:32:14 > 0:32:18Local charity worker Patrick Ochieng has agreed to show Stacey the wall.
0:32:18 > 0:32:22- How are you, Patrick?- I'm good, and you?- Lovely to meet you.- Welcome.
0:32:22 > 0:32:26There's a massive great big whopping wall. What is this wall for?
0:32:26 > 0:32:30Behind this wall, there's a water source that the community
0:32:30 > 0:32:32has been using for many years.
0:32:32 > 0:32:35Right now with this wall, many members of the communities
0:32:35 > 0:32:37- cannot access that water point. - Course. Mmm.
0:32:37 > 0:32:42- It may be 25, 30 kilometres. - Kilometres?
0:32:42 > 0:32:45Yeah. All concrete.
0:32:45 > 0:32:49- And it's so high as well. Like ten foot?- It is very, very high. - 12 foot?
0:32:49 > 0:32:54So you can imagine villagers have to walk around this wall every day.
0:32:54 > 0:32:56God, you'd hate the bloomin' wall, wouldn't you?
0:32:56 > 0:33:00- You know the footballer Peter Crouch from England?- I know Crouch.
0:33:00 > 0:33:05- I don't even think he could have a peek over this wall. - It's probably taller than him!
0:33:05 > 0:33:09Villages like this one on this side of the development
0:33:09 > 0:33:11have been worst affected.
0:33:11 > 0:33:13If the villagers want to get to the spring,
0:33:13 > 0:33:17they now have to walk around the wall, which means a two-hour round trip.
0:33:19 > 0:33:23With walls like this, your options keep on narrowing, you know,
0:33:23 > 0:33:27given that you are already living in a region where water is a problem.
0:33:27 > 0:33:31What this does is it increases the amount of problems
0:33:31 > 0:33:33that people in this place have.
0:33:33 > 0:33:36When it becomes dry, there's water on that side
0:33:36 > 0:33:40and there's hardly any on this side, so you still find a lot of locals, you know,
0:33:40 > 0:33:44crossing over underneath to find some water.
0:33:46 > 0:33:47I'll show you this.
0:33:47 > 0:33:49Oh, I see.
0:33:49 > 0:33:53So basically these are trenches for water to flow through.
0:33:53 > 0:33:56Sometimes you find desperate community members
0:33:56 > 0:33:59crossing to fetch the little that is left on the other side.
0:33:59 > 0:34:04- What would happen to them if they got caught?- Of course, if you got caught, you'd be trespassing
0:34:04 > 0:34:07and this country has very clear trespass legislation.
0:34:07 > 0:34:11- So you run the risk of going to jail getting some water? - The risk of... Yeah.
0:34:11 > 0:34:16It's really tempting for me to just squiddle over there and just have a little nose.
0:34:16 > 0:34:18You can imagine if you're on this side
0:34:18 > 0:34:22and you know there's loads of water a couple of metres away, it's very tempting, but...
0:34:22 > 0:34:25I don't think there's any policemen right now
0:34:25 > 0:34:29- who are going to arrest you for trespass.- Patrick, are you trying to get me nicked?
0:34:29 > 0:34:31- Well, I hope not. But if they do...- No.
0:34:31 > 0:34:35I mean, just to get a sense of what these people are doing.
0:34:35 > 0:34:38So they're literally just going through here?
0:34:38 > 0:34:40Yeah, yeah, yeah.
0:34:40 > 0:34:42- You can do it! - HE CHUCKLES
0:34:42 > 0:34:45I don't need you egging me on, Pat! You're meant to be my mate!
0:34:45 > 0:34:50God, I'm so tempted to go over, but I don't think it's a good idea.
0:34:50 > 0:34:55- Let's go back, Pat. Retreat. - What? Keep going.- No, Pat!
0:34:55 > 0:34:57- Keep going.- I'm retreating. HE LAUGHS
0:34:57 > 0:35:02I'm not getting nicked in Kenya. Me mum will go loopy.
0:35:02 > 0:35:05- Just come down slow. - That's insane, though, isn't it?
0:35:07 > 0:35:10- Pat, someone's just gone in now. - Yeah.
0:35:10 > 0:35:14Of course, people do this all the time.
0:35:14 > 0:35:18- Hello! Are you all right? - People do this all the time.
0:35:18 > 0:35:21- Are you all right? - Yes, I'm all right.
0:35:21 > 0:35:24- Oh, good.- Yeah.- My name is Stacey.
0:35:24 > 0:35:27- Your name is Stacey.- Your name? - My name is Duken.
0:35:27 > 0:35:31Is there loads of water on the other side?
0:35:31 > 0:35:34The whole of that area is filled with water.
0:35:34 > 0:35:38Do you and the local villagers sometimes have to go through to get water?
0:35:38 > 0:35:41- Er...- You can say. I won't say.
0:35:41 > 0:35:45- Do you sometimes?- Yeah, sometimes, yeah.- I don't blame you!
0:35:45 > 0:35:48When the wall went up, the golf course did provide
0:35:48 > 0:35:51this village with an alternative source of water.
0:35:51 > 0:35:54- What is this?- This is water tank.
0:35:54 > 0:36:00- I mean, does it work? Does...? - No, it doesn't work. There's no water. There's no water at all.
0:36:00 > 0:36:03So the villagers now don't drink water from the tank.
0:36:03 > 0:36:08- Well, there's not even one tiny drip. It's as dry as a bone! - Mmm, no, it's totally dry.
0:36:08 > 0:36:13It really hammers home, in this heat when you're stood in the middle of Africa sweating,
0:36:13 > 0:36:17there's kids that have got no water! There's no water, you know?
0:36:17 > 0:36:20It used to be the case they could just go and walk for 20 minutes
0:36:20 > 0:36:24and get it and now there's not that option. It's not there. There's no water.
0:36:24 > 0:36:29I'm dying, dying, dying to go on to the other side of that wall.
0:36:29 > 0:36:33I'd love to go to the golf development and see what the craic is.
0:36:33 > 0:36:36Next morning, Stacey's wish is granted.
0:36:36 > 0:36:39The man in charge of the golf development has agreed to a meeting.
0:36:39 > 0:36:43I'm actually really looking forward to going to the other side.
0:36:43 > 0:36:48Spending time with the villagers, you hear about the other side, the other side of the wall.
0:36:48 > 0:36:50It's like...Narnia!
0:36:50 > 0:36:53I really, really just want to get there and see what it's like!
0:36:53 > 0:36:56Hello!
0:36:56 > 0:36:59I'm here to see...management.
0:36:59 > 0:37:01When the development is completed,
0:37:01 > 0:37:04there will be another golf course,
0:37:04 > 0:37:07more luxury villas and a five-star hotel here.
0:37:07 > 0:37:09They're like super-fancy houses.
0:37:09 > 0:37:13Doesn't look like their swimming pools are going to dry out any time soon, no.
0:37:13 > 0:37:15It's very green, very lush.
0:37:15 > 0:37:19It's just mad, isn't it? To think that not far away from here
0:37:19 > 0:37:24are people running up and down silly hills to get dirty water.
0:37:24 > 0:37:25It's crazy.
0:37:25 > 0:37:29Oh, my God, look, there's water here. Loads.
0:37:29 > 0:37:31Just to make the place look pretty.
0:37:35 > 0:37:37That must be the water, the spring.
0:37:39 > 0:37:42My God. It's absolutely ginormous.
0:37:42 > 0:37:44It's huge. Please may we stop a second?
0:37:44 > 0:37:47Is that possible?
0:37:47 > 0:37:49I just want to have a look at this.
0:37:49 > 0:37:51That's like a massive lake.
0:37:51 > 0:37:53That's like, that's like you could put a boat across there!
0:38:01 > 0:38:04Just shockingly different, isn't it? It's just absolutely perfect.
0:38:04 > 0:38:08It seems ideal for the villagers, you know?
0:38:08 > 0:38:12And remembering the spring that they've got now, it's pathetic.
0:38:12 > 0:38:15Like it's, it's like a puddle in comparison to this.
0:38:15 > 0:38:20Just looking at it, it's purer, you can see through the water...
0:38:20 > 0:38:22It's a million times better.
0:38:22 > 0:38:28Stacey's meeting the golf course's chief executive, Robert Ward.
0:38:28 > 0:38:31I'm here to see the big boss, the main man.
0:38:31 > 0:38:34You know I really want to speak to him about this development,
0:38:34 > 0:38:36the issues it's causing the villagers,
0:38:36 > 0:38:41and ideally I'd like him to say, no, I completely get you, I'm with you,
0:38:41 > 0:38:44and maybe commit to helping the village I saw.
0:38:46 > 0:38:49- Hello, you must be Robert... - Hi there.- Pleasure to meet you.
0:38:49 > 0:38:51- Welcome to Vipingo Ridge. - Thank you so much.
0:38:51 > 0:38:55You've got a massive, massive amount of land here. It's huge.
0:38:55 > 0:38:57Like, I can't even see end to end.
0:38:57 > 0:38:59How many people are you employing?
0:38:59 > 0:39:02We directly employ 310 people.
0:39:02 > 0:39:04The area that we've chosen to do this development,
0:39:04 > 0:39:07it was really a very undeveloped area, so now they've got
0:39:07 > 0:39:10somewhere on their doorsteps where they can find work.
0:39:10 > 0:39:14I spent some time with the local community just on the other side of the wall.
0:39:14 > 0:39:18They used to use like a spring, a big water spring.
0:39:18 > 0:39:20Now, that really was their source.
0:39:20 > 0:39:25And now the wall has been built, they're not able to get to that water.
0:39:25 > 0:39:27- Mmm.- Were you aware of that?
0:39:27 > 0:39:31If we deny them something, we've always tried to put something in place to replace it,
0:39:31 > 0:39:35which is why we've put in a pump system to pump that water up to them in their villages.
0:39:35 > 0:39:40So, in fact, they no longer have to walk down the hill to get the water, we now pump the water up to them.
0:39:40 > 0:39:44But actually the locals brought me to the pump - and it's not working.
0:39:44 > 0:39:49I wasn't aware - and we will certainly look into it.
0:39:49 > 0:39:54I mean, the... You know, there's a lot more that we will be doing in the future with the local community.
0:39:54 > 0:39:56Of course, yeah.
0:39:56 > 0:39:58So, it's really just a start.
0:39:58 > 0:40:00But the, er...
0:40:00 > 0:40:03- I was not aware that it didn't... - Yeah.- ..didn't work.
0:40:03 > 0:40:08- With any new development, there is difficulties for people.- Of course.
0:40:08 > 0:40:14- Yeah.- As the project grows, it won't be 310 people working here, it will be thousands of people working here.
0:40:14 > 0:40:21And therefore, I think that there's really no question in anybody's mind that the long-term
0:40:21 > 0:40:28benefits to the local community will far outweigh any of the difficulties that they're currently facing.
0:40:28 > 0:40:32Now you know, Robert, that the tank and the tap that you have
0:40:32 > 0:40:37given the village isn't working, is that something that you can promise you'll look into and you'll fix?
0:40:37 > 0:40:42You can tell them that we will find a solution as quickly as we possibly can.
0:40:42 > 0:40:47And if that means sending some water to fill the tank immediately, we can do that very quickly, yeah.
0:40:47 > 0:40:49Great. Brilliant. I think that's...
0:40:49 > 0:40:51I think they'll be made up to hear that.
0:40:54 > 0:40:55Jambo!
0:40:55 > 0:40:59Hello! Oh, hello, everyone!
0:40:59 > 0:41:04Word has got round that Stacey's had a meeting at the golf course.
0:41:04 > 0:41:06Nice to see you again!
0:41:06 > 0:41:08Hi! Hi!
0:41:08 > 0:41:10- All right?- Hiya. Hi. Jambo.
0:41:10 > 0:41:14Ah! Today... Yeah? ..I went to the other side of the wall.
0:41:14 > 0:41:17So I went to go and visit the development, the golf development.
0:41:17 > 0:41:21- Yeah.- And I met the CEO - so I met the big, big guy.
0:41:21 > 0:41:25- Yeah.- So, he's going to make sure that the tank they donated you...
0:41:25 > 0:41:28- Yeah, provides water? - Provides water constant. Constantly.
0:41:28 > 0:41:34So he's going to mend that for you and make sure that there's constant water for you and all the villagers.
0:41:34 > 0:41:38That's what we want, because we don't want empty, empty promises.
0:41:38 > 0:41:41No, I wouldn't fill you with, like, false hope.
0:41:41 > 0:41:44- OK, thank you. - I genuinely believe... he is going to sort it for you.
0:41:44 > 0:41:46OK. God bless you.
0:41:46 > 0:41:48I do honestly think. OK, thank you.
0:41:48 > 0:41:52And we'll keep in touch and if he doesn't, then we can say.
0:41:52 > 0:41:53But I'm almost positive he will.
0:41:55 > 0:41:58The day after Stacey's visit, the staff from the golf course
0:41:58 > 0:42:03came and fixed the tap, providing the villagers with fresh water.
0:42:03 > 0:42:08It's time for Stacey to leave the coast and embark on the final leg of her journey.
0:42:08 > 0:42:15The other big deal in Kenya is safaris, so I'm off to the Masai Mara to learn what's going on there.
0:42:18 > 0:42:25The Masai Mara is a large game reserve and one of the best places in the world to see wild animals.
0:42:33 > 0:42:36In Kenya, safari is big business.
0:42:36 > 0:42:42Hundreds of thousands of tourists arrive here every year for the trip of a lifetime.
0:42:48 > 0:42:52So, here I am on a hot air balloon safari in the Masai Mara.
0:42:52 > 0:42:54Super-popular destination.
0:42:54 > 0:42:58You can see the animals from here, the scenery's beautiful.
0:42:58 > 0:43:01It's one of the most amazing things I've ever done.
0:43:01 > 0:43:05I can totally see why this is so popular with the tourists.
0:43:06 > 0:43:10Visitors don't just come here to see the animals - for many, a big draw is
0:43:10 > 0:43:15visiting local tribes in their traditional homes.
0:43:17 > 0:43:21It is amazing, but I'm not here to frolic around in a hot air balloon, as much as I'd love to.
0:43:21 > 0:43:26I'm here to see the impact tourism is having on the local communities.
0:43:29 > 0:43:33Stacey is on her way to a Masai village called Ololume.
0:43:33 > 0:43:36Oh, my God, look at the zebras!
0:43:36 > 0:43:39Amazing! Very Kivali.
0:43:39 > 0:43:43For generations, the tribe have survived by raising cattle on the Masai Mara.
0:43:43 > 0:43:48But the growth of the safari business means they've lost access
0:43:48 > 0:43:52to land, and with it much of their traditional livelihood.
0:43:52 > 0:43:56As a result, the Masai have become heavily reliant on tourism.
0:43:59 > 0:44:01Oh, my God!
0:44:01 > 0:44:03THEY SING Thank you!
0:44:06 > 0:44:09Hello!
0:44:09 > 0:44:11Hello! Oh!
0:44:13 > 0:44:15Oh! Here we go!
0:44:15 > 0:44:18Each year, tens of thousands of visitors pay for day trips to
0:44:18 > 0:44:23villages like this to see the Masai re-enact traditional ceremonies.
0:44:23 > 0:44:26This is a long dance!
0:44:26 > 0:44:29I feel like a cheerleader!
0:44:32 > 0:44:36God! This is the weirdest day of my life!
0:44:36 > 0:44:40The village gives Stacey the full Masai experience.
0:44:40 > 0:44:46There's lots going on. It's good to try a new look every now and then.
0:44:46 > 0:44:48You don't want to get stale.
0:44:48 > 0:44:52- I don't know if the cape is a bit much.- You're Masai now.
0:44:52 > 0:44:55- Well, listen, I don't think I'm not Masai now.- You're Masai now.
0:44:55 > 0:44:56Very much so.
0:44:56 > 0:45:01Apart from the fee that tourists pay for the visit, the villagers' only other means
0:45:01 > 0:45:05of making money from tourism is by selling handmade souvenirs.
0:45:05 > 0:45:07Ah! That's my favourite.
0:45:12 > 0:45:14How many tourists do you get a day, Eunice?
0:45:14 > 0:45:18Per week we get maybe two cars.
0:45:18 > 0:45:21- Two cars.- Really?- Yes. Per week.
0:45:21 > 0:45:25And how does that affect you girls if you're not selling things every day?
0:45:37 > 0:45:43Stacey wants to see how village chief Olay Kapira feels about tourism.
0:45:43 > 0:45:49Nowadays it seems like tourism is a real part of your life.
0:45:49 > 0:45:50How do you feel about tourism?
0:46:04 > 0:46:06I'm just starting to find out there's a real issue at the minute.
0:46:06 > 0:46:12Drivers are dropping tourists here and the tourists are paying the Masai people
0:46:12 > 0:46:17directly to come into their homes, but then the Masai people are having to go to the driver
0:46:17 > 0:46:20that's dropped the tourists here and give a lot of the money back!
0:46:21 > 0:46:26While Stacey is talking to the chief, a driver from one of the lodges
0:46:26 > 0:46:29is spotted heading towards the village with a group of tourists.
0:46:31 > 0:46:36This is Stacey's chance to see if the drivers really are taking money that
0:46:36 > 0:46:39should be going to the Masai, so she needs to be discreet.
0:46:39 > 0:46:44I've got to look like a tourist and I've got to act just completely like I'm here on my holidays.
0:46:44 > 0:46:48We've got to hide the camera so that the driver doesn't become...
0:46:48 > 0:46:51the driver doesn't become suspicious so I can see
0:46:51 > 0:46:53what's going on. Thank you!
0:46:53 > 0:46:56Oh, goodness me! Thanks, guys.
0:46:56 > 0:46:59So, we've got a little camera and I'm going to see if we can
0:46:59 > 0:47:03just get to see the driver being handed over the money.
0:47:03 > 0:47:08The middleman is miked up, so hopefully we'll be able to get some kind of idea what's going on.
0:47:11 > 0:47:14The tourists are coming. Come on, Chase.
0:47:14 > 0:47:18- Today, the driver has brought a family of four to the village. - So you're enjoying yourself today?
0:47:18 > 0:47:24Yes, very much so. I mean, who wouldn't when you have these sort of surroundings around you?
0:47:24 > 0:47:27Are you happy to pay to come to see this kind of thing?
0:47:27 > 0:47:29- Yeah, I don't mind that at all. I think that's fair, you know?- Yeah.
0:47:29 > 0:47:34And this goes to them, so it's not middleman and all that sort of thing, so I think it's OK.
0:47:34 > 0:47:37It's important for you that the money goes directly to the Masai people?
0:47:37 > 0:47:40Yes. Absolutely. I think you should have more of that within tourism.
0:47:46 > 0:47:50So, the tourists have come in to see the Masai village
0:47:50 > 0:47:55and I think they've given the money over to one of the local guys, one of the Masai men.
0:48:02 > 0:48:04The driver's coming.
0:48:06 > 0:48:09The Masai man goes to negotiate with the driver.
0:48:09 > 0:48:12The guy that's got to give the driver the money is going to the driver.
0:48:18 > 0:48:24The driver and the Masai man go behind the jeep and out of range of our microphones.
0:48:24 > 0:48:26I feel like Inspector bloody Clouseau!
0:48:26 > 0:48:32I saw, I followed, I tried to be really discreet, and I saw the guy with the driver.
0:48:32 > 0:48:34The guy and the driver walked up to the car, walked
0:48:34 > 0:48:37behind the car, so it wasn't even the side of the car that's on view.
0:48:37 > 0:48:40I was trying to act like a tree!
0:48:40 > 0:48:45Act like a tree, think like a tree.
0:48:45 > 0:48:47I can't believe it.
0:48:50 > 0:48:53The Masai man is coming back, so I just want to see how much he's left with.
0:48:53 > 0:48:55How are you?
0:48:55 > 0:48:58- Fine.- Are you OK?- Yes.- So...
0:48:58 > 0:49:00This is what you're left with?
0:49:03 > 0:49:05- 300 Kenyan shillings.- Yeah.
0:49:05 > 0:49:09When the tourists paid 4,000.
0:49:09 > 0:49:13So, the tourists think they've paid this village £40 or thereabouts,
0:49:13 > 0:49:17when in reality all they've received is about £3.
0:49:17 > 0:49:24How would the driver react if one day you said, no, it's not fair, I'm not giving you most of the money?
0:49:24 > 0:49:25What would the driver do?
0:49:36 > 0:49:39So he's blackmailing them. You either do what I say
0:49:39 > 0:49:43or you don't get any tourists at all and you make no money whatsoever.
0:49:43 > 0:49:47The tourists genuinely have absolutely no idea what's just gone on.
0:49:47 > 0:49:52Not a clue. And I would never know if I was just here not specifically looking for it, you know?
0:49:52 > 0:49:58The 4,000 Kenyan shillings that you've handed over, 3,700 of that is sat in the driver's pocket.
0:49:58 > 0:50:01These guys have got 300 Kenyan shillings.
0:50:01 > 0:50:06Ugh. It's just so devious.
0:50:06 > 0:50:10They're missing out on thousands of pounds.
0:50:10 > 0:50:12If you think of it over the year, they could be making so much money
0:50:12 > 0:50:14from the tourists visiting, and they're not.
0:50:14 > 0:50:18And it's not like they couldn't do with the extra money here!
0:50:18 > 0:50:20- OK, thank you.- Thank you very much.
0:50:20 > 0:50:25When I had a nose at that driver I was keen to see if he was being employed by anyone.
0:50:25 > 0:50:28So I wanted to look if he had a uniform on - and he totally did.
0:50:28 > 0:50:31And I made a note of the name of the safari lodge.
0:50:31 > 0:50:35You know I would, I'd like to go to the lodge and just see if they're aware, you know?
0:50:35 > 0:50:36Do they know that drivers are carrying on like this?
0:50:36 > 0:50:38Do they know that there's even an issue?
0:50:40 > 0:50:44Stacey wastes no time in finding the lodge.
0:50:48 > 0:50:51Aw! Thank you!
0:50:51 > 0:50:55See you in a bit! Ah!
0:50:56 > 0:51:00Okey-dokey, I'm on my way to go and speak to the lodge.
0:51:00 > 0:51:04Wish me luck. Fingers crossed it goes well.
0:51:12 > 0:51:16The lodge owners refuse to speak to Stacey on camera.
0:51:16 > 0:51:19Ah!
0:51:19 > 0:51:22They said, look, if we had 100% proof
0:51:22 > 0:51:27that the driver was taking money that he shouldn't be taking, then we would, we'd sack him on the spot.
0:51:27 > 0:51:31You know, we wouldn't put up with that, we'd take him to the police station. That is what we would do.
0:51:31 > 0:51:35I explained the situation. You know, ideally the lodge guys
0:51:35 > 0:51:37would have said to me, oh, we're totally with you.
0:51:37 > 0:51:41We totally don't want any of this carry-on, right, we're going to do this, this, this.
0:51:41 > 0:51:45That would have been ideal, but it doesn't always happen like that.
0:51:45 > 0:51:46You have to be realistic.
0:51:46 > 0:51:51There are things going on that I do think need to change,
0:51:51 > 0:51:53but that doesn't mean they're going to happen!
0:51:57 > 0:52:04Other local villages do well out of tourism, so Stacey's determined to find another way to help Ololume.
0:52:04 > 0:52:08They also make money by selling their handmade jewellery.
0:52:08 > 0:52:13But they are reliant on tourists coming to them, and as these items are mass produced and sold
0:52:13 > 0:52:18all over Kenya, visitors have often already bought souvenirs elsewhere.
0:52:20 > 0:52:22I have had a little think and I think the real issue
0:52:22 > 0:52:28is the fact that they just can't get regular access to the tourists - I think that's the main problem.
0:52:28 > 0:52:35So, I think it might be an idea if I just ring a couple of lodges, explain the situation and maybe
0:52:35 > 0:52:41see if anyone's up for maybe meeting me to see whether or not we can get some of the ladies into a lodge.
0:52:41 > 0:52:43That way they'd have constant access with tourists.
0:52:45 > 0:52:48Next morning, Stacey's had some news.
0:52:51 > 0:52:54Ha-ha! How are you today? Ah!
0:52:54 > 0:52:57- Good to see you. I've got something to tell you. I rang a lodge...- OK.
0:52:57 > 0:53:01..and discussed it and asked maybe if they would
0:53:01 > 0:53:04be up for meeting me and you and maybe talk about having you there?
0:53:04 > 0:53:07- Yes.- So they said yes.- Good.
0:53:07 > 0:53:10I'm glad. Da-da-dah!
0:53:10 > 0:53:13So we need to pick a few things to show them what you can make.
0:53:13 > 0:53:16We can show her that.
0:53:16 > 0:53:19Maybe a couple of bracelets, do you want to show her? Da-da-da-dah!
0:53:19 > 0:53:22You have to bring this, Eunice.
0:53:22 > 0:53:25OK. This? This is what will get you the contract.
0:53:25 > 0:53:27- Handbag.- This bag.
0:53:27 > 0:53:29Yes, handbag. Deffo the bag.
0:53:29 > 0:53:32Ready for action? Yes. Come on then.
0:53:32 > 0:53:35Elephant Pepper lodge is within walking distance of the village.
0:53:35 > 0:53:38It's run by Sophie Macfarlane and her husband.
0:53:38 > 0:53:41- Hello!- Hi.- Well, I've brought Eunice here today.
0:53:41 > 0:53:44- Right.- I think she just wanted to show you some of her bits and bobs
0:53:44 > 0:53:48and see if there was any way maybe in the future, I don't know
0:53:48 > 0:53:53how you would feel about it, but whether or not some of the girls could maybe come into your lodge.
0:53:53 > 0:53:55Could we show the choker? Yeah.
0:53:55 > 0:53:58- First, Stacey shows her the jewellery.- Yeah.
0:53:58 > 0:54:02A lot of these items were maybe quite novel, say, 20 years ago
0:54:02 > 0:54:07when people really started travelling and really started coming in to this area.
0:54:07 > 0:54:14- OK.- I'd say now they've sort of seen this stuff, and they want something maybe of a slightly higher quality.
0:54:14 > 0:54:18So something that still requires all the Masai beading and all that kind
0:54:18 > 0:54:21of skill, but something just a little bit different?
0:54:21 > 0:54:25I quite like this, Sophie, because I just thought like I'd seen a lot of
0:54:25 > 0:54:27the bangles and a lot of the necklaces.
0:54:27 > 0:54:31But I mean I quite like that. I'd probably like it a bit bigger, but is that the kind of thing maybe?
0:54:31 > 0:54:33This would bring in more money,
0:54:33 > 0:54:37because it's not something that's just going to sit on a shelf or something.
0:54:37 > 0:54:41You're going to be using it and all your friends will go, oh, wow!
0:54:41 > 0:54:45Would you consider selling it in your lodge if it was a bit different, a bit...?
0:54:45 > 0:54:49- Yeah, definitely.- Eunice, how do you feel about what Sophie's saying?
0:54:49 > 0:54:53Do you feel like that's something you'd be up for maybe doing?
0:54:53 > 0:54:55Yes. I like it.
0:54:55 > 0:54:57- You like the idea?- Yes.
0:54:57 > 0:55:03We'll try and work together and see what we can achieve.
0:55:03 > 0:55:05I'm so happy that, you know, I was
0:55:05 > 0:55:11able to bring Eunice here and me, Eunice and Sophie all had a chat and together we've come up
0:55:11 > 0:55:14with this great idea! I'm very happy.
0:55:14 > 0:55:16It's lovely seeing you.
0:55:16 > 0:55:19- Yes, also I.- Cuddle. Ah!
0:55:19 > 0:55:21OK. Bye.
0:55:21 > 0:55:23- Bye, Eunice.- Bye.- Take care.
0:55:23 > 0:55:25See you!
0:55:29 > 0:55:32Stacey's trip to Kenya has come to an end.
0:55:33 > 0:55:36It's not about tourists never coming to Kenya again.
0:55:36 > 0:55:41You know, have a holiday. Don't come here and feel guilty.
0:55:41 > 0:55:43Totally come, the Kenyans want us to come.
0:55:43 > 0:55:48I think it might just be worth, though, once we're here, just being a bit more savvy, a bit more
0:55:48 > 0:55:54in the loop about where our money that we're spending is going and who it is truly benefiting, because
0:55:54 > 0:56:00it's the fat cats, the top dogs, the people at the top that are benefiting from the money
0:56:00 > 0:56:06and maybe it's not filtering down to the people that really do serve us and make our holidays lovely.
0:56:12 > 0:56:17Since filming, the Kenyan High Court has ordered the African Safari Club
0:56:17 > 0:56:19to pay their hotel workers the money they're owed.
0:56:22 > 0:56:26And Eunice and the other women have gone into business with the lodge
0:56:26 > 0:56:28and are now selling bags to their guests.
0:56:40 > 0:56:42Subtitles by Red Bee Media Ltd
0:56:42 > 0:56:45E-mail subtitling@bbc.co.uk