One is the Loneliest Number

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0:00:02 > 0:00:07This programme contains some strong language

0:00:07 > 0:00:09In an age of austerity and recession, with jobs at risk

0:00:09 > 0:00:11and people worried about how to make ends meet,

0:00:11 > 0:00:14Scotland needs more new businesses, and fresh ideas.

0:00:17 > 0:00:19These are the budding entrepreneurs,

0:00:19 > 0:00:22hoping to stem the tide of doom and depression.

0:00:24 > 0:00:27They've been given a unique opportunity to be hot-housed

0:00:27 > 0:00:31and nurtured by some of the world's top business gurus.

0:00:31 > 0:00:33Everything you do is intentional.

0:00:33 > 0:00:36You make the damned best pitch you can!

0:00:36 > 0:00:39This is a business accelerator,

0:00:39 > 0:00:42the scale of which has never been seen before in Britain.

0:00:42 > 0:00:45You've come into Entrepreneurial Spark. Why are you here?

0:00:45 > 0:00:48I'm here to become more of a businessman.

0:00:51 > 0:00:52Scary.

0:00:52 > 0:00:54I've been working on it for two years to get

0:00:54 > 0:00:59the foundations as solid as I can and I'm not going to fuck it up now.

0:00:59 > 0:01:02All my cards are on the table. I'm all in.

0:01:02 > 0:01:06So, yeah. This has to work. And it WILL work.

0:01:12 > 0:01:15The companies involved in the project couldn't be more diverse -

0:01:15 > 0:01:19from a high concept virtual gaming studio with

0:01:19 > 0:01:21huge global potential...

0:01:21 > 0:01:23What we're doing is we're obviously focusing on Russia.

0:01:23 > 0:01:26Also, the Middle East as well.

0:01:26 > 0:01:29..to a small family-run mobile zoo.

0:01:29 > 0:01:33We've got Jim and Chris and Rachel and Rebecca from Jiminy's Jungle!

0:01:33 > 0:01:37Oh, my God! What is that?! Wow!

0:01:40 > 0:01:44But with a third of all start-ups failing within their first

0:01:44 > 0:01:47three years, can this initiative really make a difference?

0:01:47 > 0:01:51- What's your profit in year one? - What's my profit in year one?

0:01:51 > 0:01:53See, you should have that off the top of your head.

0:01:53 > 0:01:56I'm focusing on you, Mark. What the fuck are you going to do?

0:01:58 > 0:02:00These entrepreneurs come from all walks of life,

0:02:00 > 0:02:04each with their own definition of success.

0:02:04 > 0:02:06The master plan is to build something big, have a lot

0:02:06 > 0:02:09of success, buy a yacht, sail round the world,

0:02:09 > 0:02:11then start all over again.

0:02:11 > 0:02:15Basically, what I want to do is... I want to get my hair cut.

0:02:15 > 0:02:18- OK. Good. - I mean, I don't have a penny!

0:02:18 > 0:02:23This isn't a game show. This is real life. This is business in the raw.

0:02:23 > 0:02:26Boom! THEY LAUGH

0:02:26 > 0:02:30And look, we've even got our own pens. How posh is that?

0:02:30 > 0:02:31How do you solve my problem?

0:02:31 > 0:02:35Cos when you chap my door, you've got about 30 seconds or a minute.

0:02:35 > 0:02:37And the next minute or two I'm just wondering how I'm going

0:02:37 > 0:02:39to get you out.

0:02:39 > 0:02:41They believe I'm going to turn over, I think, is it £5 million,

0:02:41 > 0:02:44which my whole family thinks is hilarious?

0:02:44 > 0:02:47You may have the best technology in the whole world.

0:02:47 > 0:02:49I don't really give a crap.

0:02:49 > 0:02:54What I care about is why will a customer buy your product?

0:02:54 > 0:02:55Why?!

0:03:02 > 0:03:05The definition of entrepreneur? Wow.

0:03:05 > 0:03:08There's so many definitions of entrepreneur.

0:03:08 > 0:03:12For me, I have the simple definition.

0:03:12 > 0:03:15If I think I am one, I am one.

0:03:15 > 0:03:19Entrepreneurial Spark is the brainchild

0:03:19 > 0:03:21of former police sergeant Jim Duffy.

0:03:22 > 0:03:25I've known Jim for three or four years now

0:03:25 > 0:03:28and I think what's driving him is he has a vision.

0:03:28 > 0:03:31He's got a clear vision of what he wants to do for Scotland.

0:03:31 > 0:03:35We're creating a new culture - a new way of doing things.

0:03:35 > 0:03:37Nowhere in Britain is giving entrepreneurs

0:03:37 > 0:03:40an opportunity like we are in Glasgow and Ayrshire in Scotland.

0:03:40 > 0:03:44It's disruptive, it's creative, it's all-consuming just now.

0:03:44 > 0:03:46Ideas are easy.

0:03:46 > 0:03:49People say entrepreneurs, they've got ideas, they take risks,

0:03:49 > 0:03:51they lose money.

0:03:51 > 0:03:55Yeah, they do, but the real entrepreneurs go for an idea

0:03:55 > 0:03:58and they bang it through to the end.

0:03:59 > 0:04:02What I'm getting out of it is between the age of 45

0:04:02 > 0:04:06and 48, hopefully, if I don't drop dead with a massive heart attack,

0:04:06 > 0:04:09is it's just going to be a wow experience.

0:04:09 > 0:04:11What a journey.

0:04:15 > 0:04:18Jim's vision is for a new start-up community,

0:04:18 > 0:04:22a place where entrepreneurs come together to inspire each other.

0:04:22 > 0:04:26Close your eyes. I want you to think about how great, powerful

0:04:26 > 0:04:28and magnificent you are. I want you to feel it.

0:04:28 > 0:04:31- ALL:- I'm great! I'm powerful! I'm magnificent!

0:04:31 > 0:04:33Fantastic!

0:04:33 > 0:04:37With the help of some of Scotland's most successful business people,

0:04:37 > 0:04:40Jim's offering more than 100 hand-picked start-ups the chance

0:04:40 > 0:04:45to grow in a business incubator, or what Jim calls a hatchery.

0:04:45 > 0:04:47Have you had your temperature check?

0:04:49 > 0:04:53The first such hatchery to open was in Glasgow, in premises

0:04:53 > 0:04:57provided by millionaire businessman Sir Willie Haughey.

0:04:57 > 0:05:01The entrepreneurs, or chicklets, as Jim calls them, are given

0:05:01 > 0:05:06free desks, free phones, free Wi-Fi, free meeting space, along with the

0:05:06 > 0:05:11chance of being mentored by some of the top business minds in Scotland.

0:05:11 > 0:05:14This support is available for up to a year.

0:05:14 > 0:05:18But if at any point they're not seen to be progressing forward

0:05:18 > 0:05:21with their businesses, they can lose their place in the hatchery.

0:05:21 > 0:05:25Jim hopes that by creating such a melting pot of driven

0:05:25 > 0:05:28and focused people, sparks will fly.

0:05:28 > 0:05:31Many entrepreneurs get stuck in the create piece

0:05:31 > 0:05:33and never get on to the action.

0:05:33 > 0:05:37Get more action. Get to trying to sell your idea to a customer

0:05:37 > 0:05:39even if your product doesn't exist.

0:05:39 > 0:05:42Make sure you don't get stuck in your mind,

0:05:42 > 0:05:43but you actually do something.

0:05:45 > 0:05:49One of the Glasgow chicklets who's already hitting the headlines

0:05:49 > 0:05:52is 33-year-old Donnie Maclean.

0:05:52 > 0:05:55- TV REPORTER:- A team in Scotland has come up with the recipe

0:05:55 > 0:05:57for the healthiest pizza pie,

0:05:57 > 0:06:00containing 30% of your body's daily nutrients,

0:06:00 > 0:06:04including vitamins and minerals, protein, calories and carbohydrates.

0:06:04 > 0:06:08Eat Balanced owner Donnie Maclean and Professor Mike Lean

0:06:08 > 0:06:11from the University of Glasgow have worked together to create

0:06:11 > 0:06:15a healthier frozen pizza than any currently on the market.

0:06:15 > 0:06:18Following a BBC Scotland news report,

0:06:18 > 0:06:22publicity about Donnie's nutritionally balanced pizzas

0:06:22 > 0:06:25has gone viral, appearing in the Huffington Post and New York

0:06:25 > 0:06:30Daily News as well as The Times of India and Le Monde in France.

0:06:30 > 0:06:32They trended on Twitter,

0:06:32 > 0:06:35with many people pointing out the irony that Glasgow,

0:06:35 > 0:06:37home of the deep-fried pizza

0:06:37 > 0:06:40reputedly one of the worst diets in Europe, should be

0:06:40 > 0:06:44the birthplace of the world's first nutritionally balanced pizza.

0:06:44 > 0:06:48Like many entrepreneurs, Donnie's putting everything on the line.

0:06:48 > 0:06:54I've scared myself. I've re-mortgaged the flat. That's gone.

0:06:54 > 0:06:57I've put all my savings into it.

0:06:57 > 0:07:00So, if this doesn't work out, I'm homeless.

0:07:00 > 0:07:03I've been working on it for two years to get

0:07:03 > 0:07:06the foundations as solid as I can. And I'm not going to fuck it up now.

0:07:08 > 0:07:09I'm the kind of person that,

0:07:09 > 0:07:13if I'm going to do it, I'll do it as best I possibly can.

0:07:13 > 0:07:18So, what we've done is what I call health by stealth.

0:07:18 > 0:07:21Everyone knows they should be eating a balanced diet, but we're just

0:07:21 > 0:07:25making it easier by doing it with a product they are likely to eat.

0:07:25 > 0:07:30It still tastes like a pizza. It still tastes great.

0:07:30 > 0:07:34So that's why we're so excited about it, and the industry seems

0:07:34 > 0:07:38to be so excited about it and the media's gone all crazy recently.

0:07:39 > 0:07:44- MOBILE RINGS - Hello, Donnie Maclean speaking.

0:07:44 > 0:07:47We're not actually stocking the pizzas yet.

0:07:47 > 0:07:51We've really just launched the concept to the industry

0:07:51 > 0:07:55and there's been all sorts of people like yourself phoning,

0:07:55 > 0:07:58trying to find out where they are, but unfortunately we've not

0:07:58 > 0:08:01been able to get them into the shops quick enough.

0:08:01 > 0:08:06Donnie has done a series of taste trials to refine his recipes.

0:08:06 > 0:08:10- What sort of order would you like? - Spicy chicken ones first.

0:08:10 > 0:08:14Today, he and newly employed Katie are at Murrayfield trying out

0:08:14 > 0:08:18the pizzas on some of Scotland's up-and-coming rugby players.

0:08:18 > 0:08:20There's a range of pizzas that we're doing

0:08:20 > 0:08:22and I just want your honest feedback.

0:08:22 > 0:08:24If it's shit, let me know.

0:08:24 > 0:08:26And if you enjoy it, then also let me know.

0:08:26 > 0:08:29With your average pizza containing more than a wine glass

0:08:29 > 0:08:33worth of fat, Donnie and the aptly-named Professor Lean

0:08:33 > 0:08:38have worked hard to take the bad stuff out and put the good stuff in.

0:08:38 > 0:08:42With innovative ideas like replacing salt content with

0:08:42 > 0:08:45seaweed in the pizza bases, Donnie's bringing something new to what's

0:08:45 > 0:08:49widely considered to be a stagnant and saturated frozen food market.

0:08:51 > 0:08:54Feedback forms if you would, please. Pass them round.

0:08:54 > 0:08:58It's this unique selling point that Donnie hopes will impress the big

0:08:58 > 0:09:03four supermarkets - the holy grail for any new frozen food product.

0:09:03 > 0:09:06- General thoughts?- Good, yeah. - Any complaints?

0:09:06 > 0:09:09- SILENCE - That's a good sign!

0:09:09 > 0:09:14- ALL:- Thank you very much. - APPLAUSE

0:09:17 > 0:09:21In Ayrshire, the second ESpark hatchery opens in this uninspiring

0:09:21 > 0:09:26former factory complex just outside the small village of Dundonald.

0:09:26 > 0:09:30Wall Street this isn't, but there is a notable

0:09:30 > 0:09:34history of entrepreneurial success around this place.

0:09:34 > 0:09:36APPLAUSE

0:09:38 > 0:09:43Thanks, Jim. This building has a very special place in my heart.

0:09:43 > 0:09:45I sat in that corner.

0:09:45 > 0:09:49That was my office when we were building Sports Division from

0:09:49 > 0:09:54nothing to 353 million turnover, 7,500 people.

0:09:54 > 0:09:57That's where I sat. I still now sit up the stairs.

0:09:57 > 0:09:59Slightly nicer office.

0:10:00 > 0:10:03A guy came into my office, called Jim Duffy.

0:10:05 > 0:10:08Like a lot of people coming into my office, he said, "Tom,

0:10:08 > 0:10:12"I just need 10 minutes and I don't need any money."

0:10:12 > 0:10:13Both of them lies.

0:10:13 > 0:10:16LAUGHTER

0:10:18 > 0:10:23This is so important that we get you guys starting your business,

0:10:23 > 0:10:26growing your business, employing people.

0:10:26 > 0:10:29Scotland really needs you guys to succeed.

0:10:29 > 0:10:32Scotland really needs this to succeed as well.

0:10:34 > 0:10:36One of the West Coast chicklets hoping to emulate

0:10:36 > 0:10:40some of Sir Tom's success is 31-year-old golf pro, Mark Shervill.

0:10:40 > 0:10:44You've come into Entrepreneurial Spark. Why are you here?

0:10:44 > 0:10:47I'm here to become more of a businessman.

0:10:47 > 0:10:50Mark has worked with some of the top names in golf

0:10:50 > 0:10:53but has never run his own business before.

0:10:53 > 0:10:55I lack clarity, right?

0:10:55 > 0:10:58That's where I'm going to place my energy.

0:10:58 > 0:11:02- I need that.- Are you easily distracted?- Yes.

0:11:02 > 0:11:06Mark wants to revolutionise the way sport is taught to children.

0:11:06 > 0:11:10He's developing a long-term athletic programme combining the discipline

0:11:10 > 0:11:14of martial arts and the notion that to become really proficient

0:11:14 > 0:11:18in any sport you must put in at least 10,000 hours of training.

0:11:19 > 0:11:21I'm a golf pro.

0:11:21 > 0:11:25I love to coach and I'm making a business out of it.

0:11:25 > 0:11:29And I'm going to try and change the way things are happening.

0:11:29 > 0:11:33His ambitious plans include opening a state-of-the-art

0:11:33 > 0:11:36golfing academy and he thinks he's found the perfect location

0:11:36 > 0:11:38right outside the ESpark offices.

0:11:38 > 0:11:41I was at Dundonald Olympic Business Park.

0:11:41 > 0:11:45And literally, 100 yards, a pitching wedge away

0:11:45 > 0:11:49from where I'm working in an office, is this wonderful hangar.

0:11:49 > 0:11:51And I drove past it on my first visit.

0:11:51 > 0:11:55I was after a purpose-built indoor facility to host my golf

0:11:55 > 0:11:59product from. And I think it ticks the box.

0:11:59 > 0:12:02I'm going to develop this hangar into something that families

0:12:02 > 0:12:07can come, schoolchildren can come and get a real education in sport.

0:12:10 > 0:12:14We've got a little bit of outdoor space, which will be landscaped

0:12:14 > 0:12:16into a fantastic short game area.

0:12:16 > 0:12:19Putting, chipping, bunker play.

0:12:19 > 0:12:22Into the hangar.

0:12:24 > 0:12:26Welcome home. HE LAUGHS

0:12:35 > 0:12:39Mark gets straight to work marking out the layout of the centre.

0:12:41 > 0:12:44So up we go.

0:12:44 > 0:12:47This will be divided up into six bays.

0:12:47 > 0:12:49This will be the practice range,

0:12:49 > 0:12:52hitting shots that way.

0:12:52 > 0:12:55We load it up with great technology.

0:12:55 > 0:13:00This will be a real top class coaching facility in here.

0:13:13 > 0:13:14Mark doesn't have any capital

0:13:14 > 0:13:17and needs to attract an investor to get things going.

0:13:17 > 0:13:22In the meantime, he's making a living by giving golf lessons.

0:13:22 > 0:13:25Today he's working with some of the boys already

0:13:25 > 0:13:27well into their 10,000 hours of training.

0:13:29 > 0:13:31Lovely shot, Jordan.

0:13:31 > 0:13:33Shot, David. Go!

0:13:33 > 0:13:35Shot. Love it.

0:13:35 > 0:13:37Get it. Get it! Ooh!

0:13:37 > 0:13:40They're all competing. They're all working it out.

0:13:40 > 0:13:43The sand's a great leveller when it comes to striking the ball.

0:13:43 > 0:13:46So they're all having to work out the strike.

0:13:46 > 0:13:50"Am I going to hit it high to get it in the umbrella for 50 points?"

0:13:50 > 0:13:53which is a tougher shot than just a little chip and run shot.

0:13:53 > 0:13:55They're all buzzin'. They're all lovin' it.

0:13:55 > 0:13:58Get in. Get in!

0:13:58 > 0:13:59Yeah!

0:14:05 > 0:14:09Mark hopes that some of the older members of Team 10,000,

0:14:09 > 0:14:11including his own son Jacob, might be good enough to

0:14:11 > 0:14:16compete in the Open Championship at nearby Royal Troon in 2016.

0:14:20 > 0:14:23His enthusiasm and innovative coaching techniques have

0:14:23 > 0:14:27already attracted attention from golfing centres around the world,

0:14:27 > 0:14:31with offers of employment coming in from America and the Far East.

0:14:31 > 0:14:34But Mark is determined to make it work in Scotland.

0:14:44 > 0:14:46After a rigorous application process,

0:14:46 > 0:14:49each of the new chicklets has to prove that they're

0:14:49 > 0:14:51progressing forward with their business.

0:14:51 > 0:14:55Regular meetings or Ideation Sessions

0:14:55 > 0:14:57are held to monitor their progress.

0:14:57 > 0:15:04Working alongside Jim, is ESpark co-founder Brian McGuire.

0:15:04 > 0:15:08Brian, a successful businessman, is donating his personal time

0:15:08 > 0:15:10and money to the ESpark project.

0:15:10 > 0:15:14Today he's helping 43-year-old Marianne Patterson

0:15:14 > 0:15:16to shape her business model.

0:15:16 > 0:15:19Well! I'm into this one!

0:15:19 > 0:15:23Are you? Or do you say that to all the lassies?

0:15:23 > 0:15:26With a long career in the Social Services,

0:15:26 > 0:15:30Marianne has identified a lack of adequate provision for young

0:15:30 > 0:15:33children with additional support needs.

0:15:33 > 0:15:36She's created a not-for-profit social enterprise called

0:15:36 > 0:15:38Ayrshire Children's Services,

0:15:38 > 0:15:43designed to deliver bespoke respite care to children and their families.

0:15:43 > 0:15:46It'd be really, really good to take it back a step.

0:15:46 > 0:15:48What's the problem out there?

0:15:48 > 0:15:52And let's see if we can articulate it in the simplest possible way.

0:15:52 > 0:15:57- All right?- OK. No problem.- Good challenge. Let's go.

0:15:57 > 0:15:59So, from this pain point here...

0:16:02 > 0:16:04You're understanding of the gap.

0:16:04 > 0:16:06This is the itch that requires to be scratched.

0:16:06 > 0:16:09Why you exist. Go.

0:16:09 > 0:16:14There's 1,152 children, at the last count,

0:16:14 > 0:16:18- who have additional support needs. - What's the problem at the moment?

0:16:18 > 0:16:22- So what?- These kids are turning from children into adults that cannae

0:16:22 > 0:16:24function in society.

0:16:24 > 0:16:27We're coming across more parents who have,

0:16:27 > 0:16:32like, no capacity to understand that their children need

0:16:32 > 0:16:35more of a world than CBeebies, chicken nuggets and school.

0:16:35 > 0:16:37- So, it's a worthy cause.- Yeah.

0:16:37 > 0:16:40You are a social enterprise with a worthy cause.

0:16:40 > 0:16:43Because, if we don't do something about this as a society,

0:16:43 > 0:16:49there's a whole host of issues. Lost generation. Hope.

0:16:49 > 0:16:52That's good. OK. But wait.

0:16:52 > 0:16:56Why does Ayrshire Children's Services exist?

0:16:56 > 0:16:58There isnae any services for seven to 11

0:16:58 > 0:17:03- with additional support needs, at all, in North Ayrshire.- Wow.

0:17:04 > 0:17:06As a not-for-profit organisation,

0:17:06 > 0:17:12Marianne still needs the business to generate income in order to survive.

0:17:12 > 0:17:15But like many of her fellow chicklets,

0:17:15 > 0:17:18she's not used to running her own company.

0:17:18 > 0:17:21I understand what you're asking from me, right?

0:17:21 > 0:17:24But there's a big wall and I need to find a pair of ladders

0:17:24 > 0:17:26to get over it. D'ya know that way?

0:17:27 > 0:17:31She's hoping to tap into a new form of government support which

0:17:31 > 0:17:33will give parents the ability to choose

0:17:33 > 0:17:36and pay for the kind of service they need.

0:17:36 > 0:17:38Marianne will offer some of these services,

0:17:38 > 0:17:42using the money earned to grow her business.

0:17:42 > 0:17:47For over an hour, Brian drills Marianne about her business model.

0:17:47 > 0:17:50Last week, when I sat out there, I thought, "Well,

0:17:50 > 0:17:54"Ayrshire Children's Services isnae a product that you

0:17:54 > 0:17:57"sit on a shelf that folk can see and buy."

0:17:57 > 0:18:00But really, it is. It IS just a product.

0:18:00 > 0:18:03It's a service that somebody buys,

0:18:03 > 0:18:08to solve a problem. And I never, never seen it like that ever

0:18:08 > 0:18:10until just now.

0:18:12 > 0:18:16Starting your own business always comes at a cost

0:18:16 > 0:18:21and Marianne is struggling to keep on top of things financially.

0:18:21 > 0:18:25With a young family, a full-time job working in a hostel for homeless people

0:18:25 > 0:18:27and now a new business,

0:18:27 > 0:18:31getting her work/life balance right is a bit of a challenge.

0:18:33 > 0:18:36It's just tragic.

0:18:36 > 0:18:42Just now, it's 5.55pm, so Peter's just in, the dinner's just on.

0:18:42 > 0:18:45So, in the next 15 minutes, I'll need to get fed, get changed

0:18:45 > 0:18:48and be out the door by 6.30pm to go to the hostel.

0:18:48 > 0:18:51So the days just start to blur into each other.

0:18:51 > 0:18:56- You're going to work.- Uh-huh.

0:18:58 > 0:19:03- I want you to do something. - What do you want me to do for you?

0:19:03 > 0:19:07- Help me do something.- What do you want me to help you do?

0:19:09 > 0:19:13- Help to put me together again. - Help to put you together again?

0:19:13 > 0:19:16- How? Have you fell tae bits? - Yeah.- Oh, my goodness.

0:19:16 > 0:19:19- Can you give me a hand, please? - Can you do me a wee favour?

0:19:19 > 0:19:22Go and give Dad a hand and then put your telly on

0:19:22 > 0:19:24so I can sit down and have something to eat.

0:19:28 > 0:19:30Marianne is working night shifts at the hostel

0:19:30 > 0:19:34so she can devote time in the day to her family and new business.

0:19:34 > 0:19:37She needs the income to help pay her mortgage

0:19:37 > 0:19:40and cover the start-up costs of the business.

0:19:40 > 0:19:43Right, I'm away. I need to go.

0:19:47 > 0:19:51I can think of a million and one other things that I'd like to

0:19:51 > 0:19:56be doing rather than driving to my work at the hostel.

0:19:56 > 0:19:59The thing I miss the most, just that wee period,

0:19:59 > 0:20:01when Josh goes to his bed.

0:20:01 > 0:20:05When you get to read him a story and you get to say good night.

0:20:05 > 0:20:07And he plays every trick in the book,

0:20:07 > 0:20:10just to stay up that five minutes later.

0:20:10 > 0:20:12I really miss that.

0:20:12 > 0:20:15And when the morning comes and I'm knackered and he's up,

0:20:15 > 0:20:20bright and early, does he get the full me?

0:20:20 > 0:20:23Does he get my full attention?

0:20:27 > 0:20:29I dunno.

0:20:33 > 0:20:37The diverse range of budding entrepreneurs within ESpark

0:20:37 > 0:20:41encompasses many who've invented and developed new products.

0:20:41 > 0:20:45There's Tsumanga Studios, raising money in the Middle East

0:20:45 > 0:20:48for a high concept social gaming product for girls.

0:20:48 > 0:20:51We're really standing on the shoulders of giants, trying

0:20:51 > 0:20:54to engage an audience of millions of users at once within one game.

0:20:56 > 0:21:00Pizza Cones - a pizza, in the shape of a cone!

0:21:00 > 0:21:01- It's nice.- Really happy!

0:21:05 > 0:21:10And Hotbott, a fully brandable and portable heated seat.

0:21:10 > 0:21:11It's almost a no-brainer.

0:21:11 > 0:21:14You give them something that enhances their experience

0:21:14 > 0:21:16and keeps them warm, so why would they not want to buy it?

0:21:16 > 0:21:19Do you want to go and get the pink one?!

0:21:19 > 0:21:21Another chicklet hoping to hit the right note with

0:21:21 > 0:21:26the launch of his new product is 44-year-old Steve Broadfoot.

0:21:35 > 0:21:38Steve is a former tour manager who has travelled the world with

0:21:38 > 0:21:41some of Scotland's biggest rock bands.

0:21:41 > 0:21:44Throughout his career, he's lived almost entirely in a loud noise

0:21:44 > 0:21:48environment, becoming acutely aware of the problem

0:21:48 > 0:21:52of hearing damage and the lack of adequate and practical protection.

0:21:53 > 0:21:55After 20 years,

0:21:55 > 0:21:58Steve has quit his life on the road to develop a product that he

0:21:58 > 0:22:02hopes will change the way we go to gigs and enjoy loud music.

0:22:04 > 0:22:08In order to get his product to prototype, Steve's working around

0:22:08 > 0:22:14the clock discovering and developing new talents he never knew he had.

0:22:14 > 0:22:18It's a very DIY kind of existence.

0:22:18 > 0:22:20Kinda making all this up as I go along.

0:22:20 > 0:22:23And then tell everybody there was a plan after all.

0:22:23 > 0:22:25Tour management was like that.

0:22:25 > 0:22:29You give this air and grace of control and management,

0:22:29 > 0:22:31but you're just making stuff up as you go along.

0:22:33 > 0:22:37Hearing damage is becoming a major issue for the music industry.

0:22:37 > 0:22:40Record labels, and even artists themselves,

0:22:40 > 0:22:43are being sued for millions by audience members

0:22:43 > 0:22:46claiming they suffered hearing damage at their concerts.

0:22:46 > 0:22:53What I'm doing is...I'm attaching earplugs to lanyards,

0:22:53 > 0:22:55which go round your neck.

0:22:55 > 0:22:57The reason being...

0:22:59 > 0:23:04These, even if they're not joined by a bit of wire get lost.

0:23:04 > 0:23:06People don't know what to do with them.

0:23:06 > 0:23:09By attaching them to a lanyard, which is

0:23:09 > 0:23:12brandable and people quite like wearing, cos it's cool...

0:23:14 > 0:23:18..then essentially, it's wearable earplugs.

0:23:18 > 0:23:24I don't have income coming in at the moment, so it's a little bit tricky.

0:23:24 > 0:23:27You know, I've got a 15-year-old son.

0:23:27 > 0:23:30By having this, and protecting it, then hopefully

0:23:30 > 0:23:33I can get some money and I can,

0:23:33 > 0:23:35you know, provide for my son,

0:23:35 > 0:23:37which I feel a bit guilty about cos his mother's probably done

0:23:37 > 0:23:39more than I have.

0:23:39 > 0:23:44Steve's son Jaques provides the perfect sounding board

0:23:44 > 0:23:46to test his ideas.

0:23:46 > 0:23:48You do see a lot of people wearing lanyards.

0:23:48 > 0:23:50Especially if somebody is going to see

0:23:50 > 0:23:53their favourite band or something.

0:23:53 > 0:23:56It's another bit of merchandise, really.

0:23:56 > 0:23:58It's something people have to say, "I was there,"

0:23:58 > 0:24:00and if it's got the earplugs and they've used them at that gig,

0:24:00 > 0:24:04that's another thing that adds sentimental value to it.

0:24:04 > 0:24:08I mean, I've got people at my school who were at T in the Park

0:24:08 > 0:24:14in 2010 and 2009 and they're still wearing the camper wristbands.

0:24:14 > 0:24:21The reason this idea is so good, it's one of those things that you're

0:24:21 > 0:24:25just thinking - "How come somebody never thought of this before?"

0:24:29 > 0:24:32It's one thing to get positive feedback from family

0:24:32 > 0:24:36and friends but quite another to test your product in the market.

0:24:38 > 0:24:41Steve has worked with some of the top Scottish bands including

0:24:41 > 0:24:45Franz Ferdinand, Biffy Clyro and The View.

0:24:45 > 0:24:49He's hoping to use his music industry contacts to help test

0:24:49 > 0:24:51and promote his new product.

0:24:52 > 0:24:54Is this a casualty?

0:24:55 > 0:24:58- The hazards of life on the road with The View? - THEY LAUGH

0:24:58 > 0:25:01I don't know if you guys ever suffer from ringing in your ears

0:25:01 > 0:25:05- from going to gigs, down the front.- What?!- Exactly. - THEY LAUGH

0:25:05 > 0:25:09What's happening is, basically, Chris Martin and Coldplay, Plan B

0:25:09 > 0:25:12and all that are trying to promote ear protection.

0:25:12 > 0:25:14They've all got hearing damage, tinnitus.

0:25:14 > 0:25:20- I mean, how's your ears?- My ears are going, like, and in ten years,

0:25:20 > 0:25:22they'll be gone.

0:25:22 > 0:25:27I went on Stevebroadfoot.com and he saved my ears! THEY LAUGH

0:25:27 > 0:25:29- It's a work in progress, Mo!- I know!

0:25:32 > 0:25:36CHEERING AND LOUD ROCK MUSIC

0:25:37 > 0:25:42Next stop is T in the Park - the ultimate loud noise environment.

0:25:42 > 0:25:46It's the perfect place for Steve to test his as yet unnamed product.

0:25:48 > 0:25:50Where's the zoom?

0:25:50 > 0:25:55- This is Pauline.- Hello! - This is Jaques's mum.

0:25:55 > 0:25:56Hi!

0:25:56 > 0:26:02This is my dad, John, who's moustache I have copyright on.

0:26:02 > 0:26:05- Ma boy...- Who hasn't got a moustache!

0:26:05 > 0:26:08..who will no doubt develop a moustache at some point.

0:26:08 > 0:26:12So, as a more aged customer, is it something you would wear?

0:26:12 > 0:26:14Oh, yeah.

0:26:14 > 0:26:18If the lady in my life was giving me a hard time and earache,

0:26:18 > 0:26:19I'd stick these in!

0:26:19 > 0:26:23There you go, plenty of other marketing opportunities as well.

0:26:25 > 0:26:27# Somebody always singin'

0:26:27 > 0:26:30# Woah oh oh

0:26:30 > 0:26:33# Somebody always singin'... #

0:26:33 > 0:26:38Right, we're on the main stage and I'm here with, eh, Dumbo.

0:26:38 > 0:26:40Or John, aka Dumbo.

0:26:40 > 0:26:43He's the main man, making sure it all comes together.

0:26:43 > 0:26:45He's had a look at this wee product.

0:26:45 > 0:26:47So, what do you reckon about it, Dumbo?

0:26:47 > 0:26:49I think it's a great idea.

0:26:49 > 0:26:52I'm surprised somebody's not come up with it before.

0:26:52 > 0:26:54We're liking that.

0:26:54 > 0:26:56If you get it branded, it's even better for the bands

0:26:56 > 0:26:59and whatever company's interested in it.

0:26:59 > 0:27:01It's a great selling point.

0:27:01 > 0:27:04Great endorsement fae the stage manager

0:27:04 > 0:27:06on the main stage at T in the Park!

0:27:06 > 0:27:09So, we'll leave him on his own cos he's got a lot of people to

0:27:09 > 0:27:10look after.

0:27:11 > 0:27:16And he's supposed to be busy! Ha-ha! Cheers, Dumbo.

0:27:16 > 0:27:19It was long, it was wet. And it was muddy.

0:27:19 > 0:27:24But it went well because I managed to speak to nearly 70

0:27:24 > 0:27:26key people in the industry. All the people back stage.

0:27:26 > 0:27:30Basically, I've now got the data that basically says

0:27:30 > 0:27:34there is a demand for it. So now, I've just got to supply it.

0:27:34 > 0:27:35At the right cost.

0:27:38 > 0:27:42Entrepreneurial Spark was set up to help people like Steve

0:27:42 > 0:27:44turn their ideas into a reality.

0:27:44 > 0:27:48Let me tell you a wee bit about what Entrepreneurial Spark is.

0:27:48 > 0:27:53Entrepreneurial Spark is Europe's first equity free

0:27:53 > 0:27:57accelerator for start-up businesses. That's what we do.

0:27:57 > 0:28:01We bring start-up entrepreneurs in and we put them through a programme.

0:28:01 > 0:28:04We're a social enterprise - we don't make any money.

0:28:04 > 0:28:06The beauty of being a social enterprise

0:28:06 > 0:28:10is we can treat every single entrepreneur impartially.

0:28:10 > 0:28:13Don't care what the business is. We just look at the individuals.

0:28:13 > 0:28:16If they want to work hard, we'll work jolly hard with them.

0:28:16 > 0:28:19We got the idea for Entrepreneurial Spark in America.

0:28:19 > 0:28:20We were over there

0:28:20 > 0:28:23and we saw one of the best community accelerators in the world.

0:28:23 > 0:28:26It's called MassChallenge. That's Boston.

0:28:26 > 0:28:28And the reason that happened in Boston was

0:28:28 > 0:28:34when Mark Zuckerberg had Facebook, he needed 200,000.

0:28:34 > 0:28:38That's all he needed to get it to the next level and he couldn't

0:28:38 > 0:28:42raise it in Boston, so he went to Palo Alto, and the rest is history.

0:28:42 > 0:28:45So these guys got together and said there's got to be a better way

0:28:45 > 0:28:48and a better defensive tactic to keep all the brains here,

0:28:48 > 0:28:52all the talent and all the money. So they came up with MassChallenge.

0:29:03 > 0:29:07Boston and the greater Massachusetts area has one of the most

0:29:07 > 0:29:10successful entrepreneurial economies in America.

0:29:10 > 0:29:12Here, some of the world's most innovative

0:29:12 > 0:29:16companies are attracting millions of dollars of investment.

0:29:17 > 0:29:21Massachusetts is similar in population size to Scotland,

0:29:21 > 0:29:24and Jim and Brian want to emulate its success back home.

0:29:27 > 0:29:31On this return trip, they've brought along a team from RBS,

0:29:31 > 0:29:33their principal sponsors.

0:29:34 > 0:29:39They've come back to meet MassChallenge co-founder John Harthorne.

0:29:39 > 0:29:43MassChallenge is now the world's largest business accelerator

0:29:43 > 0:29:46and start-up competition.

0:29:46 > 0:29:47It's been a whirlwind.

0:29:47 > 0:29:51It's crazy and we're seeing an influx of inbound increase.

0:29:51 > 0:29:53Like, you guys represent the sort of leading edge,

0:29:53 > 0:29:56the cutting edge of global entrepreneurs looking to

0:29:56 > 0:29:58create an impact similar to MassChallenge.

0:29:58 > 0:30:01You came and visited us very early in our process.

0:30:01 > 0:30:03We barely knew what we were doing.

0:30:03 > 0:30:05We were making it up at that time still!

0:30:05 > 0:30:07We didn't see that, to be fair.

0:30:07 > 0:30:09And his top tip was write it down as you go along.

0:30:09 > 0:30:12We announced the prize money before we had it.

0:30:12 > 0:30:15We publicly committed to giving away a million dollars before we had a dollar.

0:30:15 > 0:30:17The first question from the media was,

0:30:17 > 0:30:19"Where did you get the funding?"

0:30:19 > 0:30:21We were like, "We don't have the funding."

0:30:21 > 0:30:23"Where are you going to go get it?" "I don't know.

0:30:23 > 0:30:25"I was hoping you were going to tell me."

0:30:25 > 0:30:30Two years ago, every single day, I thought we were going to die. At least at one point in the day,

0:30:30 > 0:30:34I was like, "We'll probably be dead in two hours, it's all about to crash,"

0:30:34 > 0:30:37and then an hour later I'd think we were on top of the world.

0:30:37 > 0:30:39It's such volatility, it's incredible.

0:30:39 > 0:30:43How has this impacted on your domestic life, your family life?

0:30:43 > 0:30:44It's really difficult.

0:30:44 > 0:30:48That's the part of this that I've definitely not solved yet.

0:30:48 > 0:30:52I've mortgaged every relationship in my life as far as I possibly can.

0:30:52 > 0:30:56And the second I get another little bit of equity, I mortgage that.

0:30:56 > 0:30:57Just like John,

0:30:57 > 0:31:00Jim and Brian have made their own sacrifices in the creation

0:31:00 > 0:31:06of ESpark, and just like John they are consumed by its potential.

0:31:06 > 0:31:09So, what's it like in corporate America, Jim Duffy?

0:31:09 > 0:31:12- We miss you, Dundonald!- Yes, we do!

0:31:12 > 0:31:14Right, VIP dinner has started.

0:31:14 > 0:31:18Why don't we catch a couple of the winners and we'll try

0:31:18 > 0:31:22and assess if there's a chasm between what they have

0:31:22 > 0:31:24and what we could have in Scotland?

0:31:32 > 0:31:35The culmination of the MassChallenge programme is

0:31:35 > 0:31:39a major awards ceremony held in Boston's largest conference centre.

0:31:39 > 0:31:43Up for grabs is more than a million dollars in prize money.

0:31:43 > 0:31:46MassChallenge. We help entrepreneurs win.

0:31:49 > 0:31:51It's an opportunity for Brian to meet

0:31:51 > 0:31:54some of the MassChallenge entrepreneurs.

0:31:54 > 0:31:56What's the name of your business?

0:31:56 > 0:32:00What we're trying to do is create the future of business apparel.

0:32:00 > 0:32:03We've taken a material that NASA uses in spacesuits - put that

0:32:03 > 0:32:05material in our dress shirts.

0:32:05 > 0:32:09So when it's 100 degrees out, you'll feel much cooler

0:32:09 > 0:32:11than if you're wearing a regular shirt.

0:32:11 > 0:32:15What's the greatest impact that your business can have?

0:32:15 > 0:32:16The greatest impact?

0:32:16 > 0:32:19We can change the way business feels on the web.

0:32:19 > 0:32:20We can make it feel more human.

0:32:21 > 0:32:25In only its third year, the incredible achievements of

0:32:25 > 0:32:28MassChallenge are highlighted by guest of honour,

0:32:28 > 0:32:30Governor Deval Patrick.

0:32:30 > 0:32:34361 start-ups recorded have already raised more

0:32:34 > 0:32:38than 360 million in outside funding.

0:32:38 > 0:32:46Generated over 95 million in revenue and created over 3,000 jobs.

0:32:46 > 0:32:48That's very, very good news. APPLAUSE

0:32:52 > 0:32:55Each of this year's 26 finalists must pitch their ideas to the

0:32:55 > 0:32:57packed auditorium.

0:32:57 > 0:33:02Cash prizes of up to 100,000 are awarded to the winning teams.

0:33:02 > 0:33:06It's a huge event matched only in size by the confidence

0:33:06 > 0:33:09and ambition of the finalists.

0:33:09 > 0:33:12Every day, we ask police, soldiers, firefighters

0:33:12 > 0:33:14and other first responders to enter hazardous,

0:33:14 > 0:33:17unseen spaces in performance of their duty.

0:33:17 > 0:33:21We're developing a low-cost, throwable sensor platform.

0:33:21 > 0:33:22You toss it into a room

0:33:22 > 0:33:27and get a panorama of that space on your android or other mobile device.

0:33:27 > 0:33:30Our first customer is with the Federal Government.

0:33:30 > 0:33:31We deliver in six weeks.

0:33:31 > 0:33:35To catch cancer right from the start. That's our goal.

0:33:35 > 0:33:3980% of the world's wheelchair-bound live in countries where

0:33:39 > 0:33:43rough roads are the norm. Our chair is the mountain bike of wheelchairs.

0:33:45 > 0:33:47We're hiring like mad! We'll hire you in Boston,

0:33:47 > 0:33:48we'll hire you in Montreal.

0:33:48 > 0:33:52Flush with cash. That's the business model. Right there.

0:33:52 > 0:33:54LAUGHTER AND APPLAUSE

0:33:57 > 0:34:00We're only a couple of years behind MassChallenge

0:34:00 > 0:34:02and we really are following in their footsteps.

0:34:02 > 0:34:04It's happened here

0:34:04 > 0:34:07and there's absolutely no reason at all it can't happen in Scotland.

0:34:07 > 0:34:12And, d'you know what? See, from Scotland, you could go down to England and do it as well.

0:34:12 > 0:34:15- Cheers.- Cheers, everybody. Welcome to Boston.

0:34:26 > 0:34:29Another massive influence on Jim's ESpark vision was

0:34:29 > 0:34:34a scholarship he spent at the world renowned Babson College near Boston.

0:34:34 > 0:34:36Babson has been ranked number one

0:34:36 > 0:34:40in entrepreneurship education for the past two decades.

0:34:41 > 0:34:45I think it's been brilliant to come back and demonstrate what

0:34:45 > 0:34:47we've actually achieved and I think these guys are astounded

0:34:47 > 0:34:49that, A - we did it.

0:34:49 > 0:34:51And secondly, the scale of which we did it.

0:34:51 > 0:34:54Bringing it forward, the next two-and-a-half/three years,

0:34:54 > 0:34:56I just know that something special's going to come out

0:34:56 > 0:35:00because of all these businesses and all these people

0:35:00 > 0:35:03and where they're going to go and the things they're going to do

0:35:03 > 0:35:05and the networks they're going to create.

0:35:05 > 0:35:08How they're going to give back. I'm excited.

0:35:08 > 0:35:11I'm excited. Ooh, I could crush a grape!

0:35:11 > 0:35:13THEY LAUGH

0:35:18 > 0:35:19Back in Glasgow,

0:35:19 > 0:35:24there's some exciting news about Donnie's Eat Balanced pizzas.

0:35:24 > 0:35:27PHONE RINGS

0:35:27 > 0:35:30Good afternoon, Donnie Maclean speaking.

0:35:30 > 0:35:36Between you and me, I've managed to get in 50 of ASDA's 53 stores.

0:35:36 > 0:35:39And I've signed up with Sainsbury's as well.

0:35:39 > 0:35:40So, two of the big four.

0:35:40 > 0:35:45And I'm heading down to meet the national buyer for Tesco next week.

0:35:45 > 0:35:49Getting into two of the big four supermarkets

0:35:49 > 0:35:51is a major coup for Donnie.

0:35:51 > 0:35:54We got signed up with ASDA within three days which,

0:35:54 > 0:35:58from what I understand, is record breaking.

0:35:58 > 0:36:01Probably the biggest accomplishment of my life so far.

0:36:01 > 0:36:04There will definitely be hairs up the back of my neck - and not just

0:36:04 > 0:36:06because we're in the frozen section.

0:36:06 > 0:36:07It's going to be very exciting.

0:36:14 > 0:36:18Over on the West Coast, there's another chicklet having a big week.

0:36:18 > 0:36:21Marianne's Ayrshire Children's Services has passed all

0:36:21 > 0:36:25the necessary requirements to provide care services

0:36:25 > 0:36:27for children and families.

0:36:27 > 0:36:30And she's already making waves in the local press.

0:36:32 > 0:36:37We got about just under a half page.

0:36:37 > 0:36:40And it reads absolutely superb.

0:36:40 > 0:36:46And since then, I've had two phone calls.

0:36:46 > 0:36:49Two enquiry referrals this morning, just from the paper, so we have.

0:36:49 > 0:36:52So it's been really quite good.

0:36:52 > 0:36:55Marianne is in Largs, about to meet her first potential client.

0:37:00 > 0:37:01Well, life's kind of hectic.

0:37:01 > 0:37:05I've got Rachel who's 10 - well, she's nearly 10.

0:37:05 > 0:37:07And she's a great girl.

0:37:07 > 0:37:10But she feels left out a little bit,

0:37:10 > 0:37:13because her two brothers have got learning difficulties.

0:37:13 > 0:37:15It comes under learning difficulties.

0:37:15 > 0:37:21John's god ADHD and dyspraxia, which has various effects on him.

0:37:21 > 0:37:25And her youngest brother, Matthew, is five and he is autistic.

0:37:25 > 0:37:31And he's more like an 18-month-old baby to a five-year-old boy.

0:37:31 > 0:37:34For you, Ayrshire Children's Services,

0:37:34 > 0:37:37we would be able to look at your specific needs

0:37:37 > 0:37:41and what we do then is we train and develop workers to meet those needs.

0:37:41 > 0:37:44And for me, if Ayrshire Children's Services can come

0:37:44 > 0:37:48and help you, we'd be able to enhance your whole family.

0:37:48 > 0:37:50I spoke to you before about John's swimming.

0:37:50 > 0:37:53You know, you were saying that John would actually love to start

0:37:53 > 0:37:56swimming but at the moment you just don't have the capacity to be

0:37:56 > 0:37:57able to take the time out to do that.

0:37:57 > 0:38:00Our worker would come in and maybe try to integrate

0:38:00 > 0:38:02John into the local swimming baths.

0:38:02 > 0:38:08And that would give you and Rachel and Matthew some other time as well.

0:38:10 > 0:38:13Marianne has already recruited

0:38:13 > 0:38:16and trained six volunteers to work with children like Joanna's.

0:38:18 > 0:38:22I'm just really hoping that they'll help us gel more as a family.

0:38:22 > 0:38:26I'm very hopeful for John, that he will lead a normal life eventually.

0:38:26 > 0:38:28But it's going to be all the little steps

0:38:28 > 0:38:31I take just now that are going to help him as an adult.

0:38:31 > 0:38:34That's why I think this will be great for him.

0:38:34 > 0:38:38But if Marianne is to operate on any meaningful level and generate

0:38:38 > 0:38:41enough income to make the service self-sustainable, she needs

0:38:41 > 0:38:43to build up an army of volunteers.

0:38:48 > 0:38:51In the evenings, alongside her paid work at

0:38:51 > 0:38:55the hostel, she's running a training programme for potential volunteers.

0:38:56 > 0:38:59Good evening, good evening. How are yous doing?

0:38:59 > 0:39:03Marianne's training programme is designed for people of all ages

0:39:03 > 0:39:06who want to find work in the care sector.

0:39:06 > 0:39:09With growing links to the Jobcentre and local colleges,

0:39:09 > 0:39:13her fledgling service is providing another benefit to the community.

0:39:13 > 0:39:16OK, well, thanks for coming.

0:39:16 > 0:39:22Tonight. This week, it's just a bit about communication.

0:39:22 > 0:39:24Things like listening and non-listening.

0:39:24 > 0:39:27Y'know, are we really listening to what somebody's saying,

0:39:27 > 0:39:28or are we just...there?

0:39:29 > 0:39:33I joined the course about four weeks ago.

0:39:33 > 0:39:38I'd been looking to work in this line of work for over a year.

0:39:39 > 0:39:43Hadn't seen any opportunities and just my luck,

0:39:43 > 0:39:47my advisor at the local job centre told me about Marianne and Ayrshire

0:39:47 > 0:39:52Children's Services and I thought it was a fantastic opportunity.

0:39:52 > 0:39:56I hope to make a career out of this, but my main goal is to be

0:39:56 > 0:40:01a REALLY good support worker, not just a support worker.

0:40:01 > 0:40:03You pick up your young person on a Tuesday night.

0:40:03 > 0:40:07And for they three hours, your life is that child.

0:40:07 > 0:40:10If you're yawning and fidgeting, or just nodding as if,

0:40:10 > 0:40:14"I'm not interested," they will pick that up.

0:40:14 > 0:40:18They will then adjust their behaviour to fit in with you.

0:40:18 > 0:40:22I think it's a great idea. Especially down here.

0:40:22 > 0:40:24Obviously, there's a lot of families

0:40:24 > 0:40:29and children that are kinda underprivileged and they don't

0:40:29 > 0:40:33get the same opportunities as others, so it's good for them.

0:40:33 > 0:40:35It's a challenge for me as well.

0:40:35 > 0:40:38Through the training, there's things I'm learning

0:40:38 > 0:40:42and picking up on and I think it can only add to my future.

0:40:42 > 0:40:46The world is full of negative, isn't it?

0:40:46 > 0:40:50The news is negative. People don't help each other.

0:40:50 > 0:40:52There's nae community spirit.

0:40:52 > 0:40:55And then you get folk that come to Ayrshire Children's Services

0:40:55 > 0:41:00training courses and their first step to pathways to employment.

0:41:00 > 0:41:03You know, they can see the bigger picture.

0:41:03 > 0:41:06S'pose that makes it worthwhile, doesn't it?

0:41:08 > 0:41:12Down the road in West Kilbride, Mark Shervill is hosting another

0:41:12 > 0:41:15training session for Team 10,000.

0:41:15 > 0:41:19It's autumn now and the weather has taken a turn.

0:41:19 > 0:41:24Every session we start with that, yeah? 2016.

0:41:24 > 0:41:26The Open Championship, Royal Troon.

0:41:26 > 0:41:30Be great if we're all there, wouldn't it? Right, OK.

0:41:30 > 0:41:33Mark has received several offers of coaching work overseas

0:41:33 > 0:41:36and as the cold wind blows in off the Firth of Clyde,

0:41:36 > 0:41:39those offers are looking more and more attractive.

0:41:39 > 0:41:42To make matters worse, there's some bad news

0:41:42 > 0:41:44about the World War II hangar that he'd hoped to

0:41:44 > 0:41:48renovate into a state-of-the-art indoor golfing academy.

0:41:48 > 0:41:52The huge renovation costs have proved too much.

0:41:52 > 0:41:55Mark's desperate to find an indoor training facility

0:41:55 > 0:41:59before the rapidly approaching winter renders the beach unplayable.

0:41:59 > 0:42:02If I'm not able to provide them with a facility, then we're not

0:42:02 > 0:42:05going to be getting the money in and then they're going to be

0:42:05 > 0:42:08missing out on valuable time and I just can't afford that to happen.

0:42:10 > 0:42:14In ESpark, Mark needs to prove that he is moving forwards

0:42:14 > 0:42:15with his business.

0:42:15 > 0:42:19His temperature check with Jim couldn't have come at a worse time.

0:42:19 > 0:42:23These skills here, you've got passion, determination, flexibility.

0:42:23 > 0:42:25You know golf and you're out there doing it.

0:42:25 > 0:42:30They're all fine, but to get to where To Do Sport has to be,

0:42:30 > 0:42:34what the fuck are you going to do? What's your profit in year one?

0:42:34 > 0:42:38- What's my profit in year one? - See, woof. You should have that off the top of your head.

0:42:38 > 0:42:40You should be thinking about it all the time.

0:42:40 > 0:42:42I don't know what your business model is.

0:42:45 > 0:42:47I don't know how you're going to make any money.

0:42:47 > 0:42:49Well, we know it works. We've got kids out there doing it.

0:42:49 > 0:42:52We've got a pilot with over 200 kids on it.

0:42:52 > 0:42:56But I need to get that. Can you see the lack of focus?

0:42:56 > 0:42:59The hardest thing that I've got at the moment, Jim,

0:42:59 > 0:43:03is that the area has just suffocated us,

0:43:03 > 0:43:08because everyone in the area is just doing their utmost to keep us out.

0:43:08 > 0:43:13- When you talk about the area, is this the golf...- Fraternity, yeah.

0:43:13 > 0:43:17The fraternity. Do they see you as an upstart?

0:43:17 > 0:43:20I've come up here and I've took the lion's share of the market

0:43:20 > 0:43:26and, y'know? That Cockney down the road, doin' all that,

0:43:26 > 0:43:29what's he all about? Creating a slur, upsetting the apple cart.

0:43:29 > 0:43:33And then you get propositions like Thailand.

0:43:33 > 0:43:39- What's the deal over there?- There's a place, Chiang Mai Highlands

0:43:39 > 0:43:44and a big golf complex and they want us to go over there

0:43:44 > 0:43:49with our programme and start developing junior youth golf.

0:43:49 > 0:43:53- Wouldn't that be a shame for Scotland?- Yeah.- What's to tie

0:43:53 > 0:43:55you to Ayrshire that you want to do it here and your wife's

0:43:55 > 0:43:58- saying it doesn't matter where we do it?- The kids.

0:43:58 > 0:44:00Where I'm talking about to do 10,000,

0:44:00 > 0:44:05- I've got kids entering into their 3,000th hour.- OK.

0:44:05 > 0:44:07That's a lot of investment.

0:44:07 > 0:44:10All of a sudden - bang - that stops, what do they do?

0:44:10 > 0:44:13You see, where I'm getting pulled left, right and centre?

0:44:15 > 0:44:18You've got to make the decision, with your family,

0:44:18 > 0:44:19what you want to do.

0:44:19 > 0:44:22You'll get as much support here if you want it.

0:44:22 > 0:44:25We're happy to press buttons and push hard for you.

0:44:25 > 0:44:28But until we see that focus, then...

0:44:43 > 0:44:46The boys, they're really achieving some great stuff and I'm

0:44:46 > 0:44:51so proud of them all and I've got such a connection with them all.

0:44:51 > 0:44:52They're my boys, you know.

0:44:52 > 0:44:55I want to see that programme and that project through

0:44:55 > 0:44:57and I want to give them what they deserve.

0:44:57 > 0:45:00Yeah, it's one in millions that turns out to be a Major winner,

0:45:00 > 0:45:03but I believe we've got a couple there that's going to have

0:45:03 > 0:45:05a good go at achieving that.

0:45:05 > 0:45:09But if they don't, then they're going to have a successful life

0:45:09 > 0:45:12because of the commitment, the dedication and perseverance

0:45:12 > 0:45:14and the spirit that they're showing.

0:45:14 > 0:45:16And I've got to show that spirit as well.

0:45:20 > 0:45:23And then you've got the other side of the coin,

0:45:23 > 0:45:27where people are recognising what we're doing and offering us

0:45:27 > 0:45:30some interesting opportunities elsewhere.

0:45:30 > 0:45:35Like Thailand and Stateside. And they sound attractive.

0:45:35 > 0:45:38Trying to make sense of that is hard work.

0:45:39 > 0:45:41- HE SIGHS - Big decisions.

0:45:51 > 0:45:56Back in Glasgow, Jim has further concerns for another of his chicklets.

0:45:56 > 0:45:59There's an added incentive to why Steve needs to

0:45:59 > 0:46:01accelerate his business.

0:46:01 > 0:46:07- How are you?- I'm good.- How's your treatment going?- Erm, all right.

0:46:07 > 0:46:10That's the radiotherapy and chemotherapy finished.

0:46:10 > 0:46:12- Finished?- Aye.

0:46:12 > 0:46:16Steve has recently been diagnosed with brain cancer.

0:46:16 > 0:46:20So far, it's not been any major hindrance.

0:46:20 > 0:46:24I mean, getting radiotherapy, they say to you, "You'll be tired.

0:46:24 > 0:46:27"Get chemotherapy, you'll be tired."

0:46:27 > 0:46:31You know, but they don't know when it's going to hit you.

0:46:32 > 0:46:36I'm kinda thankful that I had this idea.

0:46:36 > 0:46:39It's personally given me a focus.

0:46:39 > 0:46:42Steve had to have emergency brain surgery after

0:46:42 > 0:46:45collapsing at his former workplace.

0:46:45 > 0:46:49The operation to remove a tumour was a success but he'll need to

0:46:49 > 0:46:53undergo extensive treatment to make sure it has been completely removed.

0:46:53 > 0:46:56Obviously, this is how things looked before your operation, Stephen.

0:46:56 > 0:46:59What we see is the tumour here.

0:46:59 > 0:47:01It still bowls me over these days, you can

0:47:01 > 0:47:03go in there and take something like that out.

0:47:03 > 0:47:07The size and scale of the tumour show how close Steve came to

0:47:07 > 0:47:09losing his life.

0:47:09 > 0:47:11I couldn't tell Jaques for, like, three weeks,

0:47:11 > 0:47:15because Jaques, he was doing his exams.

0:47:15 > 0:47:18What I found bizarre at the time was, er,

0:47:18 > 0:47:20when I was telling him, he was smiling.

0:47:21 > 0:47:24I was talking to Pauline about it and she says, "Yeah,

0:47:24 > 0:47:29"but you didn't see his face when you were looking the other way."

0:47:29 > 0:47:32His lip was starting to go, so, yeah.

0:47:32 > 0:47:37It's like you can be male and strong and all that, but, you know, things

0:47:37 > 0:47:41get pretty emotional, especially when it comes round to kids.

0:47:41 > 0:47:45And the way I look at it now is I'd like to make it as much

0:47:45 > 0:47:47of a legacy for Jaques as possible.

0:47:47 > 0:47:49HE SOBS

0:47:51 > 0:47:54Without being too much of a wimp!

0:47:57 > 0:48:03We're all emotional. Just not everybody admits it.

0:48:16 > 0:48:20Marianne has come to Edinburgh to pitch for a funding

0:48:20 > 0:48:21grant from Firstport,

0:48:21 > 0:48:26an organisation that provides support to social enterprises.

0:48:26 > 0:48:29It's her second attempt at getting this money and she's hoping

0:48:29 > 0:48:33that being in ESpark will have improved her chances.

0:48:33 > 0:48:37If successful, Marianne will be able to leave her job at the hostel

0:48:37 > 0:48:39and concentrate fully on her new business.

0:48:39 > 0:48:43It'll be life-changing for me, as well as the service.

0:48:43 > 0:48:46You're wearing so many different hats,

0:48:46 > 0:48:48because you're focusing on coming off night shifts.

0:48:48 > 0:48:49You're trying to forget that.

0:48:49 > 0:48:52Then I've got Josh to take to nursery, so he's my priority

0:48:52 > 0:48:55and then I've got about two hours to work before I pick him back up.

0:48:55 > 0:48:57And then I do an activity with him.

0:48:58 > 0:49:02Taking that hostel out of that day's equation is just going to be immense.

0:49:03 > 0:49:08Hello, it's Marianne, Ayrshire Children's Services. OK. Thanks.

0:49:08 > 0:49:12She'll have to wait a few days to receive the decision in the post.

0:49:15 > 0:49:18Also en route to the capital is Donnie.

0:49:18 > 0:49:22He's come to oversee the production of the all-important

0:49:22 > 0:49:25first order from ASDA.

0:49:25 > 0:49:30If we don't do the production today, and don't get the products into

0:49:30 > 0:49:35the depot on Monday, then all this hard work and all this momentum that

0:49:35 > 0:49:40I've built up could just fall flat and I'd look like a right daftie.

0:49:40 > 0:49:45There's a lot of blood, sweat and tears

0:49:45 > 0:49:48that's resting on this production today.

0:49:48 > 0:49:51So, I'm a little bit on edge.

0:49:54 > 0:49:57Donnie has outsourced manufacture to Cosmo,

0:49:57 > 0:50:00a long-standing pizza-making company.

0:50:00 > 0:50:03They're producing more than 6,000 pizzas

0:50:03 > 0:50:07to sell in 50 of ASDA's Scottish stores.

0:50:07 > 0:50:11It's the first time the pizzas have been mass-produced on this scale.

0:50:11 > 0:50:12Bit scary!

0:50:14 > 0:50:16Things are going well,

0:50:16 > 0:50:19but halfway though production, Donnie has spotted a problem.

0:50:23 > 0:50:25Basically, they're not how I expected.

0:50:28 > 0:50:31It does look darker. Very wholemeal.

0:50:36 > 0:50:38The only way to properly test if there is a problem with

0:50:38 > 0:50:43the bases is to taste one and to compare it to a previous batch.

0:50:43 > 0:50:46Got to make sure it still tastes OK.

0:50:46 > 0:50:48I'm terrified.

0:50:48 > 0:50:52Donnie thinks that the two different flour types used in the bases

0:50:52 > 0:50:55might have been mixed in the wrong proportions.

0:50:55 > 0:50:58I'm now investigating how they made the dough,

0:50:58 > 0:51:00to see if there's been a mistake there.

0:51:00 > 0:51:05And if there has, then we might have to do it all again...

0:51:07 > 0:51:09..which is fucking terrifying.

0:51:12 > 0:51:13HE GROANS

0:51:19 > 0:51:22This is one of the ones that was made previously.

0:51:30 > 0:51:32It tastes quite different to me. And it looks different.

0:51:32 > 0:51:34We'll have to stop production, then.

0:51:36 > 0:51:38Stopping production would be expensive

0:51:38 > 0:51:42and could put delivery to the ASDA depot behind schedule.

0:51:42 > 0:51:45If the delivery date is not met, then the whole ASDA

0:51:45 > 0:51:48deal could be in jeopardy.

0:51:48 > 0:51:51But not wanting to compromise on quality,

0:51:51 > 0:51:54Donnie makes the difficult decision to stop production

0:51:54 > 0:51:57and try to figure out the problem in the morning.

0:51:58 > 0:52:00HE SIGHS I didn't need that.

0:52:04 > 0:52:10# One is the loneliest number that you'll ever do... #

0:52:10 > 0:52:13People who start businesses go through similar

0:52:13 > 0:52:15things around the world.

0:52:15 > 0:52:18The first - loneliness.

0:52:19 > 0:52:23It's so lonely to start your own business, to be by yourself.

0:52:23 > 0:52:28And put all your emotional energy. It's really 24/7.

0:52:28 > 0:52:31You go to bed with it, you get up with it.

0:52:31 > 0:52:33All the time.

0:52:33 > 0:52:35I put so much into this.

0:52:35 > 0:52:38Number two - you exactly believe that you're the only one

0:52:38 > 0:52:42with the problems. Because you're all by yourself,

0:52:42 > 0:52:48you never get to KNOW that in fact everybody has the same problems.

0:52:48 > 0:52:51Defining the business, thinking about the business model.

0:52:51 > 0:52:54How do you reach customers? What's the rate of profitability?

0:52:54 > 0:52:59Pricing. All these incredibly difficult issues.

0:52:59 > 0:53:01I struggled, I looked at profit and loss accounts

0:53:01 > 0:53:03and it was just gobbledygook to me.

0:53:03 > 0:53:08You feel isolated. You feel why am I doing this?

0:53:08 > 0:53:11You keep questioning your own idea.

0:53:11 > 0:53:14And unfortunately, that begins for most people in a negative way.

0:53:14 > 0:53:18"Oh, I have to be dumb. How could I have thought this?"

0:53:18 > 0:53:21And it's a terrible feeling. It's really hard.

0:53:21 > 0:53:27# Cos one is the loneliest number that you'll ever do... #

0:53:29 > 0:53:33Basically, it's ongoing treatment for brain cancer.

0:53:33 > 0:53:36After getting the brain tumour removed, I had radiotherapy,

0:53:36 > 0:53:38chemotherapy.

0:53:38 > 0:53:41And this is a new treatment of vaccine therapy -

0:53:41 > 0:53:45one of 30 people, apparently, in the world that are getting it.

0:53:45 > 0:53:48I don't really...I'm not interested in what's going on.

0:53:48 > 0:53:51Do what you need to do and let me just get on with my life.

0:53:59 > 0:54:01I knew it was going to be hard.

0:54:01 > 0:54:04I mean, you get nights when folk are ill and they're not training

0:54:04 > 0:54:09and it's pretty quiet and after a wee while, just get tired.

0:54:09 > 0:54:11Just to keep that enthusiasm up.

0:54:13 > 0:54:14I feel disheartened sometimes.

0:54:18 > 0:54:21Being an entrepreneur in the start-up phase,

0:54:21 > 0:54:23it's up and down emotionally.

0:54:23 > 0:54:27Then one day...one day, it all comes together.

0:54:29 > 0:54:32And you've forgotten all those things you've just been through.

0:54:32 > 0:54:35Because the clear vision is in your head.

0:54:35 > 0:54:38That's the exciting part of all this.

0:54:50 > 0:54:52It's a blustery morning in Ardrossan

0:54:52 > 0:54:55and Marianne is hoping there's some good news blowing in.

0:54:57 > 0:55:01The letter from the funding organisation has arrived

0:55:01 > 0:55:04and it's make or break time for Ayrshire Children's Services.

0:55:11 > 0:55:13Considering I checked the bank this morning

0:55:13 > 0:55:20and we were short for paying our mortgage. If this is true...

0:55:21 > 0:55:25If I get this, then I'll be able to pay my mortgage.

0:55:26 > 0:55:28And I can stop working. I cannae open it now!

0:55:30 > 0:55:34SHE SIGHS

0:55:34 > 0:55:39Congratulations! Look! Congratulations!

0:55:39 > 0:55:42"Following an assessment by our awards panel, I'm very pleased

0:55:42 > 0:55:45"to inform you that your project is guaranteed by twenty grand."

0:55:50 > 0:55:53I did it, it's great!

0:55:55 > 0:55:57Oh, wow!

0:55:59 > 0:56:02Oh, gosh!

0:56:02 > 0:56:04This is huge. This is...

0:56:04 > 0:56:09Ayrshire Children's Services is real. This is huge.

0:56:09 > 0:56:13This is me now being able to pay myself some money.

0:56:16 > 0:56:17And the stress....

0:56:19 > 0:56:21And no having to run about.

0:56:24 > 0:56:26It's so brilliant.

0:56:32 > 0:56:34I need to phone my mum.

0:56:39 > 0:56:41I need to phone Mum.

0:56:43 > 0:56:45No more night shifts.

0:56:45 > 0:56:47No more coming in at seven and then going back out.

0:56:47 > 0:56:49It's just opened a huge big door.

0:57:00 > 0:57:02That's good. You deserve it.

0:57:04 > 0:57:06Next time on The Entrepreneurs...

0:57:06 > 0:57:11How do you know if your great idea is going to fly?

0:57:11 > 0:57:15Just because you can, doesn't mean you should.

0:57:15 > 0:57:18The hatcheries grow as a new batch of ESpark chicklets

0:57:18 > 0:57:21begin their entrepreneurial adventures.

0:57:21 > 0:57:24We're good at high fives these days.

0:57:24 > 0:57:27The key is to focus here. See.

0:57:28 > 0:57:31Donnie's Eat Balanced dream becomes a reality.

0:57:33 > 0:57:35But reality bites back.

0:57:35 > 0:57:37It's not fun.

0:57:37 > 0:57:40I'm going to have to make this work, or I'll have to sell my flat.

0:57:41 > 0:57:46Steve goes to market with his newly-named ear protection product.

0:57:46 > 0:57:50The reason why I like it is cos it's Scottish.

0:57:50 > 0:57:53Mark tees off on the search for investment

0:57:53 > 0:57:56and another venue to host his golfing academy.

0:57:56 > 0:57:59Join us - and be a game changer.

0:57:59 > 0:58:03In New York, the stakes are raised as the ESpark chicklets go global.

0:58:03 > 0:58:08We're going to go for around 750 dollars. 750,000 dollars

0:58:08 > 0:58:10worth of investment.

0:58:10 > 0:58:12Retailers are facing a problem.

0:58:12 > 0:58:15It's a 200 billion dollar pain in the ass.

0:58:15 > 0:58:17And with the opening of a third new hatchery,

0:58:17 > 0:58:21Jim reflects on an incredible but exhausting first year.

0:58:21 > 0:58:24You've got entrepreneurs getting investment, you've got

0:58:24 > 0:58:28entrepreneurs making sales, turning revenues, employing people.

0:58:28 > 0:58:30Only good things will come of it.

0:58:30 > 0:58:32We are bang on the money in this country.

0:58:32 > 0:58:33And there is no reason why this cannot be

0:58:33 > 0:58:36the capital for start-ups for Europe.

0:58:45 > 0:58:48Subtitles by Red Bee Media Ltd