0:00:04 > 0:00:09Aberdeen Harbour, on the north east coast of Scotland.
0:00:09 > 0:00:11HORN BLASTS
0:00:11 > 0:00:14One of Britain's oldest businesses.
0:00:14 > 0:00:17It's just like a conveyor belt, it kind of never stops, ken?
0:00:17 > 0:00:20And one of Europe's most modern ports.
0:00:20 > 0:00:22You've got clearance to sail now.
0:00:22 > 0:00:24This is a glimpse into a hidden world...
0:00:24 > 0:00:27On our way. He's under the bell now.
0:00:27 > 0:00:30..of the men and women who keep the harbour running.
0:00:30 > 0:00:32It's fit you would call a typical woman.
0:00:32 > 0:00:34I'm a poor, defenceless female, so watch it.
0:00:34 > 0:00:3524 hours a day...
0:00:35 > 0:00:37Things change like...
0:00:40 > 0:00:43It's getting on for a force ten now.
0:00:43 > 0:00:44Hang fire on that bell.
0:00:45 > 0:00:49- This is just madness. - 365 days a year.
0:00:49 > 0:00:52Goodbye cruel world!
0:00:52 > 0:00:53God, just I'm greeting here.
0:00:53 > 0:00:56- Jimmy!- How are you, my friend?
0:00:56 > 0:00:58It has been my pleasure.
0:00:58 > 0:01:00The Harbour.
0:01:11 > 0:01:13It's 2.45,
0:01:13 > 0:01:18and the passengers are arriving at the North Link Ferry Terminal.
0:01:20 > 0:01:23Including a coach party of 27 pensioners,
0:01:23 > 0:01:25who have come all the way from Chester.
0:01:27 > 0:01:30The ferry sails from Aberdeen to Shetland,
0:01:30 > 0:01:32stopping off at Orkney three times a week.
0:01:32 > 0:01:34- Hello there.- Good afternoon.
0:01:34 > 0:01:38Welcome to our air conditioned splendour here, there we go.
0:01:38 > 0:01:41Michael Carter is the ferry's hotel director.
0:01:41 > 0:01:44- Just over there on your right. - Lovely. Thank you very much.
0:01:44 > 0:01:48I'm responsible for passenger safety, passenger comfort,
0:01:48 > 0:01:52smooth running of the operation and maintaining our company standards.
0:01:52 > 0:01:55D'you have your boarding cards, folks?
0:01:55 > 0:01:57Just check it doesn't say "Pirate" or "Terrorist" on it.
0:01:57 > 0:02:00Aye, Maurice, we're going to be starting loading shortly,
0:02:00 > 0:02:03can we get the stores, lift and skip off the car deck, please?
0:02:03 > 0:02:05I'll see you's in a bit, boys.
0:02:05 > 0:02:08Campbell Brennan is the second officer.
0:02:08 > 0:02:11We're just going to get the freight list off the foreman here,
0:02:11 > 0:02:14and then once I know how many trailers I've got,
0:02:14 > 0:02:15I can make a plan up of where they're going
0:02:15 > 0:02:17and where they should be on the car deck
0:02:17 > 0:02:19for discharging later on in each port.
0:02:19 > 0:02:22Do we have an ETA for the other trailers at all No?
0:02:22 > 0:02:27We're still waiting for number four and number one for Orkney.
0:02:27 > 0:02:30There's only six trailers, that's all the freight that we've got.
0:02:30 > 0:02:34However we do have a lot of cars.
0:02:34 > 0:02:36The dockers are going to come on now
0:02:36 > 0:02:38and set the chains up for what's coming on.
0:02:38 > 0:02:41I'll tell them where I'm putting my trailers.
0:02:41 > 0:02:44Then they set up the chains, cos you need eight chains per trailer.
0:02:44 > 0:02:47CHAINS RATTLE
0:02:47 > 0:02:50You's know we're just doing two... one at the other end, yeah?
0:02:51 > 0:02:54Today, the trailers contain mainly perishable goods,
0:02:54 > 0:02:57food supplies for the islands.
0:03:02 > 0:03:04Each one can weigh up to 30 or 40 tonnes.
0:03:08 > 0:03:11And they all need to be secured before the cars are loaded.
0:03:13 > 0:03:16We've got six in total, four are plug ins.
0:03:16 > 0:03:18That's not a plug in, that one's running fine.
0:03:18 > 0:03:20We're still waiting on one more trailer.
0:03:20 > 0:03:25- He's going...- He's going on top of five and he's a plug in, all right?
0:03:25 > 0:03:29Plug ins are refrigerated cargo, so, like, milk and frozen products
0:03:29 > 0:03:31and all that kind of stuff.
0:03:31 > 0:03:33When they're on the road they run on diesel
0:03:33 > 0:03:35and when they get on the ship,
0:03:35 > 0:03:38because we can't run them on diesel because of the fumes and what not,
0:03:38 > 0:03:41we plug them in to the ship's supply and they run on electric.
0:03:45 > 0:03:48So, that's it plugged in to the ship's supply.
0:03:48 > 0:03:51Turn her on there. She's on electric now, this one.
0:03:51 > 0:03:55Put the flag up and if she's sucking, then it's all good.
0:03:55 > 0:03:58At 3pm, the check in for all the other vehicles opens.
0:03:58 > 0:04:02How you doing, folks? Just check your tickets, please.
0:04:02 > 0:04:04And you can head straight on board,
0:04:04 > 0:04:07just follow the white line all the way around.
0:04:09 > 0:04:12And one more Lerwick car, Andy, and then park them up, OK.
0:04:12 > 0:04:16Today, the ferry will stop at Kirkwall
0:04:16 > 0:04:18before continuing to Shetland.
0:04:18 > 0:04:19I'll just have a wee count.
0:04:19 > 0:04:22And it's the loading officer's job to make sure
0:04:22 > 0:04:25that no vehicle is blocked in.
0:04:25 > 0:04:29All the remaining Lerwick cars then will be in Lane Three
0:04:29 > 0:04:33right down there behind the luggage trolleys. OK?
0:04:33 > 0:04:36The top deck can hold up to 95 cars.
0:04:37 > 0:04:40OK, Alec, that's the last Kirkwall one coming on
0:04:40 > 0:04:43so we're OK for buggies then. Luggage trollies after that.
0:04:47 > 0:04:51So we're going to fit them all in again, just, I think.
0:04:56 > 0:05:00Jeff Gaskin has been a pilot at the harbour since 2006.
0:05:00 > 0:05:06We're going to sail the UAL America from Pacific Quay, 139m cargo boat.
0:05:06 > 0:05:09I prefer the bigger ones to the very small ones.
0:05:09 > 0:05:11I know that sounds stupid
0:05:11 > 0:05:14but with these ships they tend to do as you expect of them.
0:05:14 > 0:05:17Whereas the smaller ships I find they can be a bit
0:05:17 > 0:05:19haphazard in the controls you get.
0:05:19 > 0:05:23It's his job to navigate the ships in...
0:05:23 > 0:05:25and out of the harbour.
0:05:25 > 0:05:28Thank you very much, sir.
0:05:29 > 0:05:32- VTS, UAL America. - 'Afternoon, Jeff.'
0:05:32 > 0:05:34Afternoon, Barry. Have we got clearance?.
0:05:34 > 0:05:36Yes, that's fine.
0:05:36 > 0:05:38'Traffic clearance to let go and proceed.'
0:05:40 > 0:05:43There's a tanker on the installation,
0:05:43 > 0:05:45so we'll just come around the corner into the basin.
0:05:46 > 0:05:49He left school at 17 to go to marine college,
0:05:49 > 0:05:52and he's been a seafarer ever since.
0:05:52 > 0:05:54I went to sea because I wanted to be at sea.
0:05:54 > 0:05:56I enjoyed being at sea.
0:05:56 > 0:05:59But the negative of that was I was away.
0:05:59 > 0:06:00Ease to ten.
0:06:01 > 0:06:05So I looked for a job that brought me back ashore
0:06:05 > 0:06:08but actually still on the ships still.
0:06:12 > 0:06:15BABY CHATTERS
0:06:17 > 0:06:20His shift over, Jeff's now back at home,
0:06:20 > 0:06:24with two year old daughter Eliza, and wife, Clare,
0:06:24 > 0:06:26who's expecting their second child.
0:06:26 > 0:06:28- Where's the ball?- Where's the ball?
0:06:28 > 0:06:30The baby's due in a week and a half's time.
0:06:30 > 0:06:34Feeling more than ready to welcome baby into the family.
0:06:34 > 0:06:37- A baby sister.- Oh, a baby sister, we're going to have, apparently.
0:06:37 > 0:06:40Have to wait and see. Hope she's not too disappointed
0:06:40 > 0:06:42if it's a baby brother.
0:06:42 > 0:06:44Clare also spent her career at sea.
0:06:44 > 0:06:47Bet it'll be tastier when they're cooked.
0:06:47 > 0:06:50Jeff and I had taken a decision that we'd wait and see
0:06:50 > 0:06:53which option came first, whether I fell pregnant
0:06:53 > 0:06:56or if I got promoted to staff captain and...
0:06:56 > 0:07:00nature won. Had a baby first.
0:07:00 > 0:07:03Quite a dilemma, especially when you're at sea as a female.
0:07:03 > 0:07:06You really have to give up the job
0:07:06 > 0:07:10because I was away for four months at a time.
0:07:10 > 0:07:12Where's the other one?
0:07:12 > 0:07:16I couldn't imagine leaving Eliza for four months now at a time.
0:07:17 > 0:07:19- Can you see them?- Oh, look!
0:07:19 > 0:07:25- Did you make those?- Oh, they look nice.- Ohhh, well done.
0:07:25 > 0:07:28Did you have a smell?
0:07:28 > 0:07:30- Do they smell good?- They're nice.
0:07:30 > 0:07:32They're nice. You don't need to let them cool.
0:07:43 > 0:07:46Tools of the trade. Suited and booted.
0:07:46 > 0:07:49Billy Duguid is one of 12 boatmen at the Harbour.
0:07:51 > 0:07:54And today he's helping an offshore vessel to berth.
0:07:54 > 0:07:58Just got to line them up. KL Brisfjord.
0:07:58 > 0:08:00I'm going to stand where your stern's going to be.
0:08:00 > 0:08:02Part of his job is to act
0:08:02 > 0:08:05as a visual reference point for the captain.
0:08:05 > 0:08:07Some of them don't move.
0:08:07 > 0:08:11You've got to give them a wee bit of impetus, you know.
0:08:11 > 0:08:14Says me.
0:08:14 > 0:08:17You know, it's not like driving a car.
0:08:17 > 0:08:19It's a big lump of ship.
0:08:19 > 0:08:21Two astern please, Brisfjord.
0:08:22 > 0:08:25I'm wrapped up like a polar bear, but the cold...!
0:08:25 > 0:08:27BILLY LAUGHS
0:08:27 > 0:08:29OK.
0:08:29 > 0:08:36I'd say it's on the plus side of freezing, maybe two, three degrees.
0:08:36 > 0:08:37Mid Tropical.
0:08:38 > 0:08:41Palm trees are swaying over in Torry.
0:08:41 > 0:08:46Look, a few coconuts falling.
0:08:46 > 0:08:47OK, finished here? Stern?
0:08:52 > 0:08:54That's my colleague, Craig.
0:08:56 > 0:08:58Craig's a Fittie loon.
0:09:00 > 0:09:01We didn't get on at first.
0:09:01 > 0:09:04I'm a Torry loon, he's a Fittie loon.
0:09:04 > 0:09:08The great divide.
0:09:08 > 0:09:12There's always been rivalry between Torry and Footdee,
0:09:12 > 0:09:15or Fittie, as it's more commonly known.
0:09:15 > 0:09:17Two fishing communities in Aberdeen,
0:09:17 > 0:09:19which both have links to the harbour.
0:09:19 > 0:09:21Job well done.
0:09:22 > 0:09:26Back in the boatman's bothy, the sparring continues.
0:09:26 > 0:09:29As they used to say years ago,
0:09:29 > 0:09:31Fittie for steak, Torry for mince.
0:09:33 > 0:09:35- Torry for talent.- Eh? Oh, here!
0:09:35 > 0:09:37Fittie for no talent.
0:09:38 > 0:09:41That's Fittie and Torry at war again, throwing steens at each other
0:09:41 > 0:09:43fae one side of the Dee fae the next.
0:09:46 > 0:09:50The ferry's Chief Engineer is Dougie Allan.
0:09:53 > 0:09:57It's his job to start the engine around 15 minutes before departure.
0:10:00 > 0:10:03So as you can see, four engines,
0:10:03 > 0:10:06two for the one shaft and two for the other shaft.
0:10:08 > 0:10:11Once the engines are connected to the propeller shaft,
0:10:11 > 0:10:13the ferry's ready to move.
0:10:17 > 0:10:20Good afternoon ladies and gentlemen, this is Captain Scott.
0:10:20 > 0:10:22Welcome on board the Hjaltland.
0:10:27 > 0:10:30Gangway clear, yep? Props clear?
0:10:32 > 0:10:35Standby.
0:10:35 > 0:10:37BELLS RING
0:10:37 > 0:10:39So that's him, he can go anytime.
0:10:41 > 0:10:43Control on the bridge wing, all systems tested.
0:10:43 > 0:10:46VTS, Hjaltland.
0:10:46 > 0:10:48'Hjaltland, VTS.'
0:10:48 > 0:10:52Afternoon again, ready for departure. Ready for the tanks.
0:10:56 > 0:10:58Steady at 15.
0:10:58 > 0:11:01The first thing the captain must do
0:11:01 > 0:11:04is manoeuvre the ferry out of its berth.
0:11:04 > 0:11:06You see these sticks here?
0:11:07 > 0:11:09So he's going ahead on the port,
0:11:09 > 0:11:12and he's going astern on the starboard shaft.
0:11:12 > 0:11:14Just to get the ship off, he'll better thrust,
0:11:14 > 0:11:16get the ship off the quay.
0:11:16 > 0:11:18Yep, seen him there, thanks.
0:11:18 > 0:11:22It's quite tricky. You have to keep slow because with a ship this size
0:11:22 > 0:11:24going past other vessels, there's a bit of suction,
0:11:24 > 0:11:26and it can move them in the berth quite a bit.
0:11:26 > 0:11:29And then it's a case of getting lined up for what we call the cut,
0:11:29 > 0:11:30which is the narrow bit.
0:11:44 > 0:11:46The ferry is the main conduit for goods and vehicles
0:11:46 > 0:11:50between the mainland and the Northern Isles.
0:11:50 > 0:11:53BELL RINGS
0:11:55 > 0:12:00So that's us going into full away. Just under 25 knots.
0:12:00 > 0:12:02To reach the islands on schedule,
0:12:02 > 0:12:05the ferry has to maintain that speed.
0:12:05 > 0:12:09OK, we're on four engines, flat out. It's a lovely night for a sail.
0:12:25 > 0:12:28Tim Wingate is another pilot at the harbour,
0:12:28 > 0:12:29who has a seafaring background.
0:12:32 > 0:12:34I'd always wanted to be a pilot.
0:12:34 > 0:12:36It was always my mission to be a pilot.
0:12:38 > 0:12:40It's the thing I enjoy most about the shipping industry.
0:12:52 > 0:12:57There's still only one way for the pilot to board another vessel.
0:12:58 > 0:13:00It's slippy.
0:13:00 > 0:13:03And there's even been the odd occasion
0:13:03 > 0:13:06when a pilot has ended up overboard.
0:13:06 > 0:13:11Grabbing people out the water. Yeah, you've got to do that quick
0:13:11 > 0:13:14cos that temperature's in this water is so cold,
0:13:14 > 0:13:16it would kill you in minutes, you know.
0:13:18 > 0:13:21Charlie, you need to take your work more seriously.
0:13:24 > 0:13:27His next job reminds Tim of a time he wasn't quite so lucky
0:13:27 > 0:13:31with his jump from one boat to another.
0:13:33 > 0:13:34It was the Island Empress.
0:13:34 > 0:13:37It was another supply boat about the same size
0:13:37 > 0:13:38as this one we're going too.
0:13:38 > 0:13:44It's got a little door in the side, a hobbit sized door,
0:13:44 > 0:13:48and it was quite a big swell. So I had to time my jump.
0:13:48 > 0:13:50As I jumped in the boat went up even higher,
0:13:50 > 0:13:52cos the ship must have rolled down
0:13:52 > 0:13:54so I kept going up as I jumped across,
0:13:54 > 0:13:57and obviously I was bent down like that
0:13:57 > 0:14:00but I still caught the top of my head on the door frame
0:14:00 > 0:14:02and split my head open.
0:14:02 > 0:14:05Yeah, you've got to be careful with that kind of thing.
0:14:10 > 0:14:13It's one thing that's a constant danger in this job.
0:14:13 > 0:14:16Any day you could actually have a nasty accident.
0:14:16 > 0:14:20That's one thing that always plays on my mind anyway.
0:14:22 > 0:14:24Yeah.
0:14:27 > 0:14:29Olivia...!
0:14:29 > 0:14:32Like his colleague Jeff, Tim also has a young family.
0:14:34 > 0:14:36Oh, there you are!
0:14:36 > 0:14:39His wife Nicola is also just days away from giving birth.
0:14:39 > 0:14:43I basically haven't been comfortable for the past three nights
0:14:43 > 0:14:48and then last night I got some pains which,
0:14:48 > 0:14:54I would say, were quite similar to what labour was like with Olivia.
0:14:55 > 0:14:59They're both wondering how Olivia will cope with a baby brother.
0:14:59 > 0:15:02She's obviously been used to having 100% of our attention
0:15:02 > 0:15:06and with a new baby coming, she's quite demanding of the attention,
0:15:06 > 0:15:07in a nice way.
0:15:07 > 0:15:09Olivia, where's mummy's baby?
0:15:11 > 0:15:14Not there. It's in mummy's tummy.
0:15:14 > 0:15:16Ooh!
0:15:18 > 0:15:25I hope that I don't have to ring Tim at work in the middle of the night.
0:15:30 > 0:15:34At the boatman's bothy, Billy's making plans for supper.
0:15:34 > 0:15:38I think I'll have a cup of coffee before I get my scallops.
0:15:38 > 0:15:40Scallops, you'll be lucky...
0:15:40 > 0:15:43Billy you're right enough, the Calisha is coming in.
0:15:43 > 0:15:45It's just passing the...
0:15:45 > 0:15:49I dinna like shellfish, but I like a prawn cocktail crisp.
0:15:49 > 0:15:51- That's right, aye. - Maybe get lobsters and all?
0:15:51 > 0:15:53No, no that's nae my thing at all.
0:15:53 > 0:15:56Because they're still alive, man, you've got to kill them.
0:15:56 > 0:15:58You just stick them in a pan of hot water.
0:15:58 > 0:15:59I do not kill lobsters,
0:15:59 > 0:16:01even when I was gutting fish, you know what I mean?
0:16:01 > 0:16:04Many a haddock's came to his death.
0:16:06 > 0:16:10Once or twice a week, Billy comes to barter for fresh scallops.
0:16:11 > 0:16:15I asked the captain if you can give me some scallops.
0:16:15 > 0:16:17He says "Yeah, it's no problem."
0:16:17 > 0:16:18I have a bottle here.
0:16:21 > 0:16:26This is Portuguese moonshine.
0:16:26 > 0:16:28Very, very strong.
0:16:28 > 0:16:30Only needs small piece.
0:16:30 > 0:16:32Yeah, very strong.
0:16:32 > 0:16:34Don't be going glug, glug, glug.
0:16:38 > 0:16:42He acquired a taste for scallops when he worked on fishing boats.
0:16:42 > 0:16:47That's a queen scallop. I'll clean this and eat this.
0:16:47 > 0:16:51To clean a scallop, you call it shucking. To shuck a scallop.
0:16:55 > 0:16:58Won't do you any harm.
0:16:58 > 0:17:00Just a wee bit of grit.
0:17:02 > 0:17:04That's right out the sea.
0:17:05 > 0:17:08Nowadays, there are only one or two fishing boats
0:17:08 > 0:17:11that dock regularly at the harbour.
0:17:12 > 0:17:16Who'd have thought we'd tie up a supply boat at the fish market?
0:17:16 > 0:17:20I didn't, you know, but it's happening now.
0:17:20 > 0:17:23But you've got to move on, you know?
0:17:23 > 0:17:25The oil's been good for Aberdeen.
0:17:25 > 0:17:27You know, absolutely.
0:17:27 > 0:17:31It's keeping me in a job right now, you know,
0:17:31 > 0:17:34and thousands of others.
0:17:34 > 0:17:39And will do for maybe another ten, 15, 20 years.
0:17:39 > 0:17:40Maybe even more, who knows?
0:17:51 > 0:17:54Almost as soon as the ferry sets sail,
0:17:54 > 0:17:57the passengers start appearing for supper.
0:17:57 > 0:18:00There are 42 crew on the Hjaltland
0:18:00 > 0:18:03including restaurant supervisor Emma Sheridan.
0:18:03 > 0:18:07You got your spoons. Oh, sorry love.
0:18:07 > 0:18:10- Hi, Ange.- Hi there, how we doing?- Good, good.
0:18:10 > 0:18:12It's always this busy, hun, in the summer,
0:18:12 > 0:18:15can reach up to 500 passengers.
0:18:15 > 0:18:17I'll take these glasses away.
0:18:17 > 0:18:19Empty glasses of wine's never good, is it?
0:18:19 > 0:18:23Tonight there are 381 passengers on board.
0:18:23 > 0:18:26We're all very happy here, folks.
0:18:27 > 0:18:32This is for June, earlier now. Near enough every day,
0:18:32 > 0:18:35we've got between one and two coach parties
0:18:35 > 0:18:37right the way through to June.
0:18:37 > 0:18:42Check on! One cheese and one potted crab to go.
0:18:42 > 0:18:47At the moment, we have four chefs, and that covers our operating times
0:18:47 > 0:18:53from half past five in the morning until half past nine at night.
0:18:53 > 0:18:56Iain Scott is the executive chef.
0:18:56 > 0:19:02Like the rest of the crew, he does an 11-hour day, seven days a week.
0:19:02 > 0:19:04Then it's two weeks on...
0:19:06 > 0:19:07..and two weeks off.
0:19:07 > 0:19:10Bit of pork loin there, we'll put a nice pepper sauce on it.
0:19:10 > 0:19:12Make sure it's nice and soft.
0:19:12 > 0:19:16There are two restaurants on the ferry.
0:19:16 > 0:19:21Is this all finished, everything OK, guys? Thank you very much.
0:19:21 > 0:19:24We produce in excess of half a million meals
0:19:24 > 0:19:30through all our food outlets over a year, which is quite something.
0:19:31 > 0:19:34Spot on. Spot on.
0:19:34 > 0:19:38For Iain, catering on ferries has changed dramatically
0:19:38 > 0:19:40over the past ten years.
0:19:40 > 0:19:44I was brought up over on the west coast and I used the ferry service
0:19:44 > 0:19:48there and I remember vividly, going there,
0:19:48 > 0:19:50and it was like a little hatchway,
0:19:50 > 0:19:55where they would put out a burger or a cup of tea in a polystyrene cup.
0:19:55 > 0:19:58Now the customers expect what we've been offering.
0:19:58 > 0:20:01It's not always easy to maintain that.
0:20:01 > 0:20:05Today, we've got strawberry cheesecake,
0:20:05 > 0:20:10caramel gateaux or mandarin cheesecake.
0:20:10 > 0:20:13You OK over here, boy?
0:20:13 > 0:20:15Go and brush your hair!
0:20:15 > 0:20:17Wait till I get my make-up on.
0:20:17 > 0:20:19Where's the make-up department?
0:20:19 > 0:20:23There's always a lot of banter in the kitchen. Always.
0:20:23 > 0:20:27Any chink in your armour is very quickly exposed.
0:20:27 > 0:20:29For example, my bald head.
0:20:30 > 0:20:32We never say nothing about your bald head.
0:20:33 > 0:20:36Emma's proving a hit with the coach party.
0:20:36 > 0:20:40Do you want a nice roast? Yeah we sure have.
0:20:40 > 0:20:46Spoiling you now, babe. Let's see what me other little madam wants.
0:20:46 > 0:20:49D'you want it with rice or chips?
0:20:49 > 0:20:53Some chips. Peas and carrots? All right, all right.
0:20:53 > 0:20:59Come on then, missy. Come on. Got you some nice roast lamb.
0:20:59 > 0:21:03- I'm not pushing in?- No, don't worry, love, don't worry.
0:21:03 > 0:21:05She is, love. She is pushing in.
0:21:05 > 0:21:08There we go, sweetness, is that OK for ya?
0:21:08 > 0:21:10If you need anything else, give me a shout.
0:21:10 > 0:21:12I'm from Liverpool,
0:21:12 > 0:21:16and this tour group is actually from not far from where I actually live.
0:21:16 > 0:21:18It's nice to see a tour group from locally
0:21:18 > 0:21:22coming up as far north as this, it's really nice.
0:21:22 > 0:21:26Give me a kiss. Give me a kiss.
0:21:26 > 0:21:31Thank you very much. Someone that understands my lingo.
0:21:31 > 0:21:34I think we're done, man. Thank you, dear.
0:21:35 > 0:21:4016 hours after his day began, Iain is finally finishing up.
0:21:40 > 0:21:43It's a floating hotel, I call it. Because that's what it is.
0:21:50 > 0:21:55Back at the bothy, Billy's saved some scallops for the boys.
0:21:55 > 0:21:56Bit of seepage.
0:21:56 > 0:22:01There's nothing worse than a bit of a fresh discharge in the bothy.
0:22:02 > 0:22:06Craig's on hand to offer some culinary advice.
0:22:06 > 0:22:07I told him you were a chef.
0:22:07 > 0:22:09I trained as a chef.
0:22:09 > 0:22:12Just pan fry it in butter.
0:22:13 > 0:22:16Well, I'm going to put some butter in the frying pan.
0:22:16 > 0:22:20As you can see, let that melt. Come dine with me.
0:22:20 > 0:22:23I'll put the scallops in, cover them with that butter.
0:22:23 > 0:22:24But these are fresh,
0:22:24 > 0:22:28these were probably just caught maybe this morning even.
0:22:28 > 0:22:29Not long now.
0:22:37 > 0:22:40Aw that's beautiful, really.
0:22:40 > 0:22:42Etiquette.
0:22:50 > 0:22:55Here's Peppa in your book, isn't it?
0:22:55 > 0:23:00On the 28th January 2012, baby Harrison was born.
0:23:00 > 0:23:03It's a good job that he's a good sleeper.
0:23:03 > 0:23:06I was off for my holidays, so we were both at home,
0:23:06 > 0:23:09and then Nicola had the first inclination
0:23:09 > 0:23:14that she was in labour in the morning, and then by the afternoon
0:23:14 > 0:23:18we were in hospital in Aberdeen and in the evening he was here.
0:23:18 > 0:23:21Just like that.
0:23:23 > 0:23:25Come on, you going to sit on mummy's knee?
0:23:25 > 0:23:30There. Ohh! You going to give him a kiss?
0:23:30 > 0:23:34She's been really good, we were quite worried how she'd react,
0:23:34 > 0:23:37- but she loves him I think. - Is that your baby?
0:23:37 > 0:23:39Only two years ago, I didn't have any children,
0:23:39 > 0:23:42and now I'm like...a full family,
0:23:42 > 0:23:46with two children, as you can see.
0:23:47 > 0:23:50Yeah, some in the pond as well.
0:23:50 > 0:23:52Are you going to stand up and throw your bread?
0:23:52 > 0:23:55Three days later, Clare gave birth to Hannah.
0:23:55 > 0:23:58Right, can daddy have the bread and I'll give you some?
0:23:58 > 0:24:00You have to break it up for them and throw it.
0:24:04 > 0:24:08Jeff is beginning to feel the odd one out in a house full of girls.
0:24:08 > 0:24:12I just have to get the football, get the Sky package,
0:24:12 > 0:24:15the sports package and assert my masculinity.
0:24:15 > 0:24:19I go to work, and that's full of women anyway, so...
0:24:19 > 0:24:22- Mrs Puddleduck.- Go, Mrs Puddleduck.
0:24:22 > 0:24:25This is it for us now. No more.
0:24:25 > 0:24:28There's some more!
0:24:28 > 0:24:31# The grand old Duke of York
0:24:31 > 0:24:33# 10,000 men... #
0:24:42 > 0:24:46It's been 12 and a half hours since the ferry left Aberdeen.
0:24:47 > 0:24:51And it's now approaching Lerwick in Shetland, its final destination.
0:24:53 > 0:24:55All four steering motors on for arrival,
0:24:55 > 0:24:57so she's nice and reactive when we need to steer.
0:25:01 > 0:25:04We're just setting up for service, which starts at half past six.
0:25:04 > 0:25:08We're quite ahead of ourselves this morning, so we're doing quite well.
0:25:08 > 0:25:11The coach party has also arrived for breakfast.
0:25:11 > 0:25:15Bacon and sausage, please. Thank you, my darling.
0:25:16 > 0:25:19Do you want a job making teas and coffees on the coach.
0:25:19 > 0:25:22Yeah, you can do my job for the day, teas and coffees.
0:25:22 > 0:25:24Tea and coffees on the coach if you want, Emma.
0:25:24 > 0:25:28It's the first visit to the islands for Olive and Andy Shaw-Pollard,
0:25:28 > 0:25:31who organise coach tours throughout the UK.
0:25:31 > 0:25:32Evening meal last night,
0:25:32 > 0:25:35I don't think we had a single complaint.
0:25:35 > 0:25:38Well, they were all happy with that, weren't they? Good choice.
0:25:42 > 0:25:45Half an hour before arrival, the deck crew are mustered.
0:25:48 > 0:25:51That's us lining up for the buoys now in the harbour.
0:25:51 > 0:25:54At the moment, the boys are setting up the lines for tying up.
0:25:54 > 0:25:56All set up, ready to rock.
0:25:56 > 0:25:59Through the buoys, bit of a turn out and then round
0:25:59 > 0:26:02and onto the berth, lined up perfectly fine.
0:26:02 > 0:26:05Steering clear of the buoys.
0:26:05 > 0:26:08A bit chilly the day, Alec, with your coat on, man?
0:26:08 > 0:26:12Thought you were a Shetland man, should be used to this.
0:26:15 > 0:26:17In total, they use eight ropes to tie the ferry up,
0:26:17 > 0:26:19four at each end.
0:26:19 > 0:26:23Stern lines on. That's a perfect length there as well, my man.
0:26:23 > 0:26:25Good today.
0:26:27 > 0:26:30Three foot to go. Holding on, holding on.
0:26:31 > 0:26:33All yours.
0:26:33 > 0:26:36Make fast, boys, one and a half auto tension.
0:26:38 > 0:26:41OK. Winches on one and a half.
0:26:41 > 0:26:43So that's us all fast now.
0:26:43 > 0:26:46The winches have been set on one and a half auto tension
0:26:46 > 0:26:48so the lines won't get slack and we will be staying alongside
0:26:48 > 0:26:50and in position perfectly fine.
0:26:50 > 0:26:52The winches will do it themselves. All right?
0:26:52 > 0:26:54Time to discharge now.
0:27:09 > 0:27:12You're on Blind Date, darling.
0:27:12 > 0:27:14The coach party is off for a guided tour of Shetland.
0:27:14 > 0:27:17One, two, three, four, five, six, seven.
0:27:17 > 0:27:21We might get a toy boy if they show it anywhere, mightn't we?
0:27:21 > 0:27:25Just hang on one second. I'll just go and find the last two.
0:27:25 > 0:27:27Two, two, two.
0:27:27 > 0:27:30But two of them are missing.
0:27:30 > 0:27:32Joan?
0:27:33 > 0:27:37Dennis? No, wrong one, sorry.
0:27:37 > 0:27:41I think somebody's given me the wrong number.
0:27:41 > 0:27:43Definitely not 222.
0:27:45 > 0:27:48Oh, here they are.
0:27:48 > 0:27:53OK then guys, let's go. Wagons roll.
0:27:53 > 0:27:56You'll be wishing you'd left us at home.
0:28:10 > 0:28:12The crew have just 12 hours
0:28:12 > 0:28:15before the ferry is ready to leave.
0:28:17 > 0:28:19Heads will roll.
0:28:21 > 0:28:24And make the 269 mile return journey...
0:28:25 > 0:28:28..back to Aberdeen Harbour.
0:28:30 > 0:28:33Coming up, Billy takes a tumble.
0:28:33 > 0:28:35Goodbye, cruel world!
0:28:36 > 0:28:40And a naming ceremony doesn't quite go according to plan.
0:28:46 > 0:28:48Subtitles by Red Bee Media Ltd