:00:16. > :00:22.Ever treated your boss like this? Are you joking? Me, abrupt? That
:00:22. > :00:28.was rude. Be made to feel defraud - - feel a full just because you
:00:28. > :00:33.needed dollar? This is the end of my career. Or maybe you think
:00:33. > :00:36.qualifications are a waste of time. I thought my personality would see
:00:36. > :00:46.me through. Whatever your experience of employment of
:00:46. > :01:12.
:01:12. > :01:18.unemployment, we want to hear from Hello! Good evening. And to welcome.
:01:18. > :01:20.For the next four nights, we are responding to the issue of the
:01:20. > :01:26.moment - youth unemployment. This week it has reached its highest
:01:26. > :01:32.level since records began. But we are here to help by telling you all
:01:32. > :01:35.about the world of work and giving you help. We are spending the week
:01:35. > :01:39.with four out of work people and giving them a crash course in
:01:39. > :01:46.finding a new career. Tonight there extraordinary experience begins
:01:46. > :01:53.with lowly paid jobs at a leisure park. And Plus, Stacey Solomon and
:01:53. > :01:57.Russell came are here. And they will tell us how they got started
:01:57. > :02:02.before they were famous. And we have arranged paid work for some of
:02:02. > :02:07.the people here tonight to with a few of the country's biggest and
:02:07. > :02:13.most successful businesses. Our question this evening is this: If
:02:13. > :02:17.you are young person watching and you can't get a job, why not? Is it
:02:17. > :02:22.your fault? Is it because you are lazy? Do you think that positions
:02:22. > :02:28.you are offered a beneath you? What is it easier to stay at home and
:02:28. > :02:33.sponge off mum and dad? Maybe you find that accusation offensive.
:02:33. > :02:43.Whatever you think, we want to hear from you over the next 60 minutes.
:02:43. > :02:44.
:02:44. > :02:54.Joining me all week from BBC Radio 1, Tina Daheley. Thank you, Richard.
:02:54. > :02:57.
:02:57. > :03:06.Good evening. To get your story, e- mail us: You can use Twitter or our
:03:06. > :03:11.Facebook page to get in touch. You can also let us know if he would
:03:11. > :03:16.like to join our workshop here in the studio for more guidance.
:03:16. > :03:20.thank you. Come and see us here in the studio, but at the very least,
:03:20. > :03:27.tunnel -- come and talk to us. We have chosen for people who have
:03:27. > :03:31.been out of full-time work for more than six months. These people will
:03:31. > :03:35.have the unique opportunity of a career in a few days. They start
:03:35. > :03:39.with the minimum wage job and go all way up to chief exec, and we
:03:39. > :03:46.filmed them every step of the way. Let's meet them.
:03:46. > :03:50.I have got communication skills. can work in a team, I am organised.
:03:50. > :03:56.Over the years, I have lived with three different foster families,
:03:56. > :04:00.and each of them have given me different ethics. One of them gave
:04:00. > :04:06.me education, 10 GCSEs, for A- levels and a degree. One of them
:04:06. > :04:11.gave me the motivation to keep going. When you are on jobseeker's
:04:11. > :04:16.as a graduate, it is not the greatest. And one of them gave me
:04:16. > :04:20.the desire to work for what I want. No words can describe how much a
:04:20. > :04:25.really want a job. I found out I was pregnant just before I took my
:04:26. > :04:29.GCSEs. I got everything together, and found out I was pregnant again.
:04:29. > :04:34.I do everything my children need, and I feel and letting them down by
:04:34. > :04:38.not having a career. There has never been a time when I have had a
:04:38. > :04:44.proper job. I hate being unemployed. I find it uncomfortable and
:04:44. > :04:49.embarrassing. I try not to take the rejections personally, but
:04:49. > :04:51.sometimes you can't help it. didn't go to university because I
:04:51. > :04:57.thought I didn't need qualifications. I thought my
:04:57. > :05:04.personality would see me through. There is not a lot on my CV. I have
:05:04. > :05:10.had about three interviews, one for a shoe shop, one for a bar and one
:05:10. > :05:20.far Argos. I think not having a proper job is soul destroying. I
:05:20. > :05:20.
:05:20. > :05:26.would give anything ago. I really would like to be prime minister. I
:05:26. > :05:31.did online journalism, and I want to be a journalist. I have fielded
:05:31. > :05:37.hundreds of applications, applied for a receptionist job, a job at
:05:37. > :05:46.Starbucks. They always say, you were a strong candidate, but there
:05:46. > :05:51.was a stronger candidate. Being unemployed, I feel trapped. To be
:05:51. > :05:56.any sort of respectable human being, you are meant to have work. Do not
:05:56. > :06:01.have it makes me feel I'm not part of society. It is the first thing I
:06:01. > :06:11.have had going for me when I feel like I could get a job. I am
:06:11. > :06:15.
:06:15. > :06:21.willing to do pretty much anything Here they are. Chris, Sacha, Kirsty
:06:21. > :06:27.and then, it is good to meet you. We will get to know you well over
:06:27. > :06:32.the next four nights. The cameras have been following you on these
:06:32. > :06:41.different jobs. You have all been out of work for a while. Sacha, we
:06:41. > :06:46.start with you. How long have you not had a job? Over two years.
:06:46. > :06:51.you said that that without a job, you don't feel a part of society?
:06:51. > :06:55.When I was growing up, I had the kind of thing that you had to have
:06:55. > :06:59.a job to be part of society, otherwise the world doesn't go
:06:59. > :07:04.round, sort of thing. I want to make my kids proud and see what I
:07:04. > :07:10.am doing and copy that and do it for themselves. It is important for
:07:10. > :07:15.them to see work? Yes, and develop. Chris, how long have you been out
:07:15. > :07:24.of work? They year. You said it is soul-destroying not having a job.
:07:24. > :07:32.Yes, you're just at home. I feel I cannot living. Kirsty and Ben are
:07:32. > :07:36.both graduates. Is it that process of sending out your CV and
:07:36. > :07:41.application, getting rejected or not even getting a response, what
:07:41. > :07:46.is that like? Really disheartening. You think you have done everything
:07:46. > :07:53.right, you have ticked all the boxes, you have a degree, done the
:07:53. > :08:02.work experience, and you just think, great, I am in. What with having a
:08:02. > :08:07.job mean to you, Chris? I need a purpose in life, and a job does
:08:07. > :08:13.give people purpose. So, the four of you are with us, and every night
:08:13. > :08:17.we will see you take a variety of jobs from working in the shop to
:08:17. > :08:27.being the chief executive. But here his wayward journey begins, with a
:08:27. > :08:29.
:08:29. > :08:35.minimum wage start a job. It's 5am. I am so tired. It is
:08:35. > :08:41.still dark. I get in at this time, I don't get up at this time.
:08:41. > :08:46.adventure park. The four will be working at one of Devon's most
:08:46. > :08:49.popular adventure parks, and it is the busiest time of year with over
:08:49. > :08:53.6,000 guests every day. They will have to make a good first
:08:53. > :09:01.impression on the park manager, josh Hayward. I would like to think
:09:01. > :09:06.that they would have the right attitude, an open mind. Hopefully
:09:06. > :09:11.they will be enthusiastic. Good morning. Well come to Crealy
:09:11. > :09:17.Adventure Park. I am the general manager. Entry-level work is hard
:09:17. > :09:23.work, graft, labour intensive. 20% of our workers don't make the end
:09:23. > :09:29.of the season. Chris, we start with you. You are going to be making
:09:29. > :09:39.candy floss for the whole park. Kirsty, we have a spare Klan outfit,
:09:39. > :09:42.
:09:42. > :09:46.you need to be jolly, happy, smiley. Sacha, you have to go up to the
:09:46. > :09:52.field where the ponies have been training, and there is a lot of
:09:52. > :10:02.pony mess. You will stink by the end of the day. This is something I
:10:02. > :10:02.
:10:02. > :10:06.did not want to do. But it is definitely better than dressing up.
:10:06. > :10:15.I am really ambitious. I want to be a journalist, that is what I
:10:15. > :10:23.trained for. The shoes are quite difficult to walk-in. The character
:10:23. > :10:27.is slapstick mixed with your own personality. When I do it, it is
:10:28. > :10:37.very animated, bigger steps, everything you do, even if you're
:10:38. > :10:38.
:10:38. > :10:48.just pointing, it would be like that. Gosh, this is the end of my
:10:48. > :10:59.
:10:59. > :11:03.career, I think. There we go. How do you feel? Pretty upset, actually.
:11:03. > :11:07.I understand you think that people might think you were silly, but
:11:07. > :11:13.don't you think people will think that he will turn your hand to
:11:13. > :11:23.anything, and get involved in anything but you need to do? I do,
:11:23. > :11:25.
:11:25. > :11:29.but at the same time... No, I am not really OK. People are going to
:11:29. > :11:39.massively, massively take the mickey out of me. But I am very
:11:39. > :11:46.
:11:46. > :11:51.serious about what I do, and this Don't think I have ever thought I
:11:51. > :12:00.would say I was excited to clean up who. I couldn't wait to get away
:12:00. > :12:08.from it after a potty trained my children. What then needs to do
:12:08. > :12:16.especially his interact with the guests more. Red boats in please,
:12:16. > :12:23.guys. It is unnatural to constantly smile and be happy and have people
:12:23. > :12:33.squirt water at you. Cheers, thanks. 19-year-old Chris has to make 60
:12:33. > :12:33.
:12:33. > :12:38.bags of candyfloss. 33. Say you have probably done half. Not a
:12:38. > :12:44.great first impression. I will remove you from this, and I wanted
:12:44. > :12:47.to go and work in the pizza and pasta place. I wanted to look after
:12:48. > :12:51.the pots in the kitchen. You would expect somebody on their first day
:12:51. > :13:01.to try to make a big impression, but he hasn't done that yet, and he
:13:01. > :13:18.
:13:18. > :13:25.is a bit slow. Have I been demoted? This time, no messing about. What
:13:25. > :13:33.am I supposed to do? My brother can do it. I think she has done a
:13:33. > :13:41.pretty good job so far. She seems like quite a natural. How are you
:13:41. > :13:46.guys doing today, all right? First day working For a good few months,
:13:46. > :13:51.and I had a problem with the messing around. I didn't see going
:13:51. > :13:54.into this job was something I wanted to do, and they didn't get
:13:54. > :14:00.my qualifications to go into entry- level work. It is not what I'm
:14:00. > :14:05.looking for. I am sweaty and disgusting. It is such hard work,
:14:05. > :14:11.but at the end of it, you feel like you have accomplished so much.
:14:11. > :14:17.First day was not what I expected at all. It was harder than I
:14:17. > :14:21.expected. The thing that most annoys may is that you are sold
:14:21. > :14:25.some kind of idea when you go to university. You think you do
:14:25. > :14:35.everything to get the job, and they don't want a job I don't want. I
:14:35. > :14:36.
:14:36. > :14:41.want a job I do want. Are you on an official break? Arm, I don't know.
:14:41. > :14:47.My main concern is that you are eating in costume in front of
:14:47. > :14:52.guests, which is one of the key rules that we... This isn't a great
:14:52. > :14:57.thing to happen. I have team members asking why you are sitting
:14:57. > :15:07.doing nothing. That is not acceptable. I don't like being told
:15:07. > :15:14.
:15:14. > :15:18.off at all. Do I get fired for Watching that with us, the comedian
:15:18. > :15:26.Russell Kane, the multi-millionaire founder of Bolton and lingerie,
:15:26. > :15:36.Michelle Mone, and the current face of frozen chicken drumsticks and
:15:36. > :15:36.
:15:36. > :15:42.the 24 Pc Horne a party ring, Stacey Solomon is here! That
:15:42. > :15:47.continue first of all. We are looking at entry-level jobs, and
:15:47. > :15:52.you said something towards the end about, I don't want a job I don't
:15:52. > :15:59.want, I want a job I do want. What does that mean? I have done loads
:15:59. > :16:03.of jobs over the years, menial jobs, working in cafes, cleaning toilets,
:16:03. > :16:07.but I am trained now and I have put in a lot of hard work. Is it wrong
:16:07. > :16:11.to think that if you have paid all of that money, why should I not get
:16:11. > :16:16.a job at the end? Are you saying that because you have your
:16:16. > :16:22.journalism degree you should not have to do jobs like that? Not at
:16:22. > :16:26.all. Ultimately, for me, I am trying to get a job I do want. In
:16:26. > :16:32.trouble, I am happy to work from the bottom, but in something I am
:16:32. > :16:37.trained to do. Then, what did you make of that experience? It was
:16:37. > :16:41.interesting. When you have a degree and come out of university, like
:16:41. > :16:46.Kirsty was saying, I want to go into something I am trained for, so
:16:46. > :16:50.doing a job like that was out of my comfort zone and I had to be brash
:16:50. > :16:56.and really big and stuff. Michelle, what did you make of how they got
:16:56. > :17:02.on? These are our two graduates, what did you make of their attitude
:17:03. > :17:08.towards an entry-level jobs? Sacha, I thought you had the right
:17:08. > :17:13.attitude. Chris, you were the same, you got in about it. But I have to
:17:13. > :17:18.say, this show, Kirsty, I was disappointed in you. Sometimes you
:17:18. > :17:23.have to do the jobs, get on with it. I remember way back before my
:17:23. > :17:28.company was huge, I used to find whatever word I could, I left
:17:28. > :17:32.school at 15, and I worked -- I walked about in a supermarket
:17:32. > :17:36.dressed as a loaf of bread, and I walked about in a boxing ring
:17:36. > :17:39.holding up numbers, you have to do what you have to do. If you came
:17:39. > :17:43.into my business and were not willing to go into the warehouse
:17:43. > :17:48.and pack the underwear but were willing to be marketing executive,
:17:48. > :17:55.I would not give you the job. You have to be an all-rounder. Kirsty,
:17:55. > :18:01.what do you say? I see what you mean. You didn't see the fantastic
:18:01. > :18:06.job I have pulled out of the back, so I have been employed -- I have
:18:06. > :18:11.been unemployed for seven months, so to go out and hang it up in
:18:11. > :18:18.front of people was a lot for me. People get a mental health issues
:18:18. > :18:23.when they are unemployed, so I was scared of putting myself out there.
:18:23. > :18:28.The boss said I did a good job. I have done the bad jobs as well.
:18:28. > :18:36.spend three days at the adventure park, we see -- we will see two
:18:36. > :18:40.films later on. Josh, the manager of the adventure park, is here.
:18:40. > :18:47.What did you think of how they got on? Generally, all of the recruits
:18:47. > :18:51.did a good job. It was difficult for all of us, a busy time of the
:18:51. > :18:55.year and they had tough tasks to undertake. I was disappointed
:18:56. > :19:00.initially with Kirsty's attitude, I thought she would take too much
:19:00. > :19:07.like a duck to water, but she clammed up halfway through the task.
:19:07. > :19:12.Russell? What did you make of that? You have done a few menial jobs.
:19:12. > :19:17.have chosen to be a clown for a living! I think clowns should be
:19:17. > :19:21.allowed to eat ice-cream! A combination of the two answers are
:19:21. > :19:25.correct, goes single-mindedly for the dream job you want to do, but
:19:25. > :19:31.be willing to continue to do the jobs you have trained past one you
:19:31. > :19:36.are looking, so you are staying motivated and doing something.
:19:36. > :19:40.Stacey, you were on the X Factor. Is that part of the problem? Does
:19:40. > :19:47.it give the impression you can go without working your way up,
:19:47. > :19:51.straight to being a celebrity? Is it your fault?! Definitely not! It
:19:51. > :19:55.is a complete misconception. I have worked in almost every ridiculous
:19:55. > :20:00.job you can imagine before X Factor and it took three auditions to get
:20:00. > :20:08.through. Nothing is easy like that. Let's go to the audience who have
:20:08. > :20:11.been following the phone. Lara joins us. You are an entrepreneur.
:20:11. > :20:17.What do you make of this? Are these young people willing to do menial
:20:17. > :20:22.jobs, are they lazy? Candidly, I think there is a good message in
:20:22. > :20:27.people making an effort to go and do something. But having employed
:20:27. > :20:32.many hundreds of people, Michelle, I am with you, people have to get
:20:32. > :20:36.up and do anything to get on and process, and you have to accept
:20:36. > :20:40.that is out of your qualifications. I don't have any qualifications, it
:20:40. > :20:45.is not a prerequisite that because you have a graduate degree you get
:20:45. > :20:50.a job, that is something we need to change. Peter, you are a graduate,
:20:50. > :20:55.out of work. I graduated in engineering last year. The last job
:20:55. > :20:59.I could get was a sales adviser, I have been a pot washer in a school,
:20:59. > :21:04.in a factory and stacking shelves in Tesco's. The fact you have a
:21:04. > :21:09.degree shows that you can do the work, it is not that you cannot get
:21:09. > :21:15.a job because you are not looking. There is not the work out there.
:21:15. > :21:20.There have been huge redundancies, 2.5 million people in the last five
:21:20. > :21:25.years. There are not the jobs out there, and the people who want them
:21:25. > :21:30.have been made redundant. I know a lot of you have a lot of say, we
:21:30. > :21:36.will come to you a little bit later in the programme. Lots of the have
:21:36. > :21:40.joined in the debate online. What is being said, Tina? Lots of people
:21:40. > :21:44.reacting online. Let's have a look at the big screen. Rachel says, I
:21:44. > :21:48.would be willing to do any job, cleaning or making cups of tea or
:21:48. > :21:53.coffee, as long as it had the potential for me to make contacts
:21:53. > :21:57.and gain experience. Someone willing to start at the bottom.
:21:57. > :22:03.Felicity, I would do anything at all, I went for a pot watching job
:22:03. > :22:07.and a job at Boots, got turned down fullback. Mary, I work with young
:22:07. > :22:13.people and find it frustrating if anyone refuses work that might not
:22:13. > :22:17.be their dream job but offers valuable experience, a job is a job.
:22:17. > :22:22.Stephanie, it is not the young people that is the problem, it is
:22:23. > :22:27.employee has not giving us a chance, so it is not about us being lazy.
:22:27. > :22:30.Callum, I have been applying for jobs day in day out, all I am
:22:30. > :22:36.getting his, sorry, your application is not being taken any
:22:36. > :22:45.further. It is not our fault. If you want to get your opinion had,
:22:45. > :22:49.lettuce know through the website: - - let us know. In you get a sense
:22:49. > :22:53.there of how difficult it is for people to find jobs at the moment.
:22:53. > :22:59.My first job was in McDonald's, I was very keen and the manager said,
:22:59. > :23:04.Richard, you will go far. After 18 months I had just one star. I don't
:23:04. > :23:08.know why you are laughing at that, it was heartbreaking! But I can
:23:08. > :23:18.tell you how long it takes to cook a burger from frozen to cut. Would
:23:18. > :23:20.
:23:20. > :23:24.you like to know? 42 seconds! Make sure you tune in tomorrow, as I
:23:24. > :23:32.will reveal how long it takes to do the same thing with the fillet of
:23:32. > :23:39.fish. Prick teas, it is slightly longer! I am not the only
:23:39. > :23:42.entertainer who has had a medial job. I was a barman when I was
:23:42. > :23:48.under age, I should not talk about that. I was dressed as a dolphin.
:23:48. > :23:53.worked in a greengrocer. Handing out leaflets. Selling drawings
:23:53. > :23:58.outside my parents' house. I was only five it. My job was to open
:23:58. > :24:04.the store. I went through every department in the hotel. Mr Morris
:24:04. > :24:09.would be in bed while I opened at the store. Chambermaid. I had more
:24:09. > :24:15.responsibility in that job than I felt I had at school. Dishwasher.
:24:15. > :24:21.Kitchen hand. The technical term for what I did was facing off,
:24:21. > :24:27.making sure tins of paint faced the same way. I worked in a market,
:24:27. > :24:33.selling jeans. Receptionist. Some of them were faulty. I have to
:24:33. > :24:39.deliver milk. I said, I'm not there seems to us, I just sell the genes.
:24:39. > :24:46.Not the milkman, just driving the float. Maybe one of your legs is
:24:46. > :24:50.battered and the other. Keith Lemon, thank you.
:24:50. > :24:57.In three months this year, 80,000 people were added to the ranks of
:24:57. > :25:03.the jobless. Of that 80,000, and this is remarkable, 78,000 were on
:25:03. > :25:08.the 24. With things that bleak, how do you get your foot in the door?
:25:08. > :25:14.We prefer it -- be persuaded seven big companies, including Scottish
:25:14. > :25:20.Power, Virgin Media and Hilton Worldwide, took offer jobs through
:25:20. > :25:27.our website. We had more than 800 applications and tonight start with
:25:27. > :25:34.two high street staples, starboards and Argos. Let's hear about the
:25:34. > :25:37.applications -- * Books. People heard about this on the
:25:37. > :25:43.website and came to you. Tell us about the standard of the
:25:43. > :25:48.applications you received. standard was one of our concerns.
:25:48. > :25:52.Numbers were great, but the standard... What was wrong?
:25:52. > :25:56.biggest in she was people not completing all of the questions.
:25:56. > :26:02.Questions are there for a purpose - - the biggest issue. People missed
:26:02. > :26:09.them out. Tell us about the people who applied at Starbucks. About a
:26:09. > :26:14.third were discounted because they were over-qualified. White which is
:26:14. > :26:19.not -- way we do not employ someone over-qualified? We look for someone
:26:19. > :26:22.with experience in customer services. Some were over-qualified
:26:22. > :26:26.in that the jobs they had previously done did not relate to
:26:26. > :26:33.the customer. Tell us the mistakes you saw on the applications.
:26:33. > :26:40.Spelling was a big thing, and a lot of over detail. Too much waffle
:26:40. > :26:46.about previous jobs? 10 years ago I did... That would put you off?
:26:46. > :26:50.necessarily, but you have 10 -- you have 60 seconds to look over, they
:26:50. > :26:56.have to sell themselves. Is that how it works, 60 seconds and then
:26:56. > :27:00.you reject it? Yes, and what you put down is key because it is your
:27:00. > :27:05.opportunity to get noticed. Did you get some who did not know what
:27:06. > :27:11.Argos was? Yes, some told us they wanted to work for Starbucks and
:27:11. > :27:16.have a great career there. rudimentary error. Often it is the
:27:16. > :27:26.basics, isn't it? Tell us about the jobs you were offering, how many
:27:26. > :27:31.was it? We are offering three three-month placements. Has it gone
:27:31. > :27:36.to four? We have been able to offer four, having gone through the
:27:36. > :27:42.interview process. A full-time job, potentially the first step in a
:27:43. > :27:47.career? Yes. How many at Starbucks? We were also offering three, but
:27:47. > :27:52.the calibre means we have taken on six. You were genuinely impressed?
:27:53. > :27:56.Absolutely. This section of our audience contains some of the
:27:56. > :28:02.people who applied for these jobs and later we will find out who got
:28:02. > :28:10.them. For those that did not, we are offering help in our two
:28:10. > :28:13.workshops this evening. With an average of 83 graduate and 21 non-
:28:13. > :28:17.graduates applying for every single job, how do you make sure your CD
:28:17. > :28:27.grabs the right attention? I embarrassed myself on the streets
:28:27. > :28:28.
:28:28. > :28:33.Across the UK there is an average of 21 people applying for every job
:28:33. > :28:39.vacancy that is going. Competition is fierce, so standing out from the
:28:39. > :28:43.crowd is vital. To give yourself the best chance of
:28:43. > :28:51.landing that dream job, you have to make an impression from the start,
:28:51. > :28:58.and that requires originality. What tactics have been successful
:28:58. > :29:03.in the past? In Ireland, and man paid for a billboard to advertise
:29:03. > :29:07.his availability, landing him a job with Paddy Power, and he is still
:29:07. > :29:12.there four months later. Nice! Walking the streets wearing a
:29:12. > :29:16.sandwich board might be a little bit embarrassing for some, but it
:29:16. > :29:21.worked for David. Jobless and in debt after university, he walked
:29:21. > :29:26.the streets until we got notice and got a job with an advertising
:29:26. > :29:30.company, and he is still there as a business development manager. Do
:29:30. > :29:35.you think it takes a certain character to do what you did?
:29:35. > :29:42.have to be brave, crushed and the nervousness and get on with it, do
:29:42. > :29:46.what you have to do. -- crushed down the nervousness. But if you
:29:46. > :29:51.just want to write your CV instead of wearing it, there are a few
:29:51. > :29:57.things you should never do. Don't put it on coloured paper, don't use
:29:57. > :30:02.for any fonts, don't use a bizarre e-mail address, don't use text
:30:02. > :30:12.speak, don't make it more than two pages long, and make sure you do a
:30:12. > :30:14.
:30:14. > :30:20.With a laptop or smart phone, there are plenty of new ways to impress
:30:20. > :30:24.an employer. A Frenchman stood out last year when he combined his
:30:24. > :30:34.papacy be with the modern technology. This code when scanned
:30:34. > :30:36.
:30:36. > :30:44.When it went viral, offers flooded in, and there are other examples of
:30:44. > :30:49.people using the Web. I am Graham Anderson, and will come to my CV
:30:49. > :30:56.interactive video. C if you have a skill you want to advertise, show
:30:56. > :31:03.your employer. Use social media - Facebook, Twitter, MySpace and
:31:03. > :31:09.others. But to those party pictures really convey the right image,
:31:09. > :31:17.because employers will be looking. So don't be a chicken, be brave and
:31:17. > :31:25.get yourself noticed. Make sure you stand out for the right reasons.
:31:25. > :31:32.Good job, Tina. What did you think of my chicken outfit? I think it
:31:32. > :31:36.was... Lovely. It was up there with getting dressed as a clown. And you
:31:36. > :31:42.walked around London train stations with a sandwich board that said Up
:31:42. > :31:50.For Hire. That was brave. You might have got the wrong sort of job
:31:50. > :31:56.offer! Let's talk to Russell Kane again. Let's talk a little bit
:31:56. > :31:59.about your early jobs. We are talking about entry-level jobs that
:31:59. > :32:04.people do, and there is a perception of that may be young
:32:04. > :32:12.people are not willing to do the necessary. You have your dream job
:32:12. > :32:16.now. Was it important, and did you learn anything from doing those
:32:16. > :32:20.kinds of jobs? You don't realise at the time that you are getting
:32:20. > :32:26.something from it, even if it is just the rhythm and getting out of
:32:26. > :32:36.bed and doing something. I was knocking door-to-door selling,
:32:36. > :32:37.
:32:37. > :32:43.which was loathsome, selling vacuum cleaners, the stereotype. I didn't
:32:43. > :32:50.sell one, and I was sacked after three weeks. But I had a go. But I
:32:50. > :32:55.got the gift of the gab going, and I use that now. I sold frozen food,
:32:55. > :33:01.delivery service to the door. One of the product was called Bobby's
:33:01. > :33:07.balls, they were meatballs. And I had to not laugh, because I needed
:33:07. > :33:13.the job. I worked in a library, which was a nightmare because I
:33:13. > :33:20.can't stop talking. He will have a first-class degree? And did you do
:33:20. > :33:26.a menial job after that? Yes, within a week of getting my menial
:33:26. > :33:31.-- getting my first class degree, I was stuffing envelopes. In my house,
:33:31. > :33:35.you work even while you're looking for the thing you want to do. It
:33:36. > :33:43.wasn't an option, like when people say it that my toddler won't eat
:33:43. > :33:46.carrot, a baby any knows what it is fed. And there was a slight sense
:33:46. > :33:55.earlier of people saying that they wouldn't do those jobs because they
:33:55. > :33:59.had a degree. You don't agree with that? Yes, but you can't get into
:33:59. > :34:02.graduate schemes, and they are entry-level jobs as well. All we
:34:02. > :34:11.are saying is that we want to do entry-level jobs in their area that
:34:11. > :34:19.were qualified for. I did a menial job, then an entry-level job, and
:34:19. > :34:25.because it took a job that it was unrelated, I worked my way across
:34:25. > :34:29.to that job. He but I how do you do that? I have done a ridiculous
:34:29. > :34:36.amount of unpaid work. You work in the media, and you will understand
:34:36. > :34:41.that. They shouldn't call it work if you are not getting paid. I have
:34:41. > :34:51.done so much stuff and not got paid, so it is not like an sitting doing
:34:51. > :34:52.
:34:52. > :35:00.nothing. Russell, thank you. Latest. That hair is high! It is growing
:35:00. > :35:07.with my career. Now we hear more from our four recruits. They are
:35:07. > :35:13.still stuck on the bottom rung of the career ladder. It is Dave two
:35:13. > :35:19.at Crealy Adventure Park. If you ever want to see a graduate fail to
:35:19. > :35:26.work out what is in a bacon burger, now is your chance. I were Cup 15
:35:26. > :35:36.minutes before my alarm today. That never happens -- I woke up. I had a
:35:36. > :35:37.
:35:37. > :35:41.shower and everything. Today it's all about teamwork. Like 200,000
:35:41. > :35:50.young people, the recruits will be serving customers, flipping burgers
:35:51. > :35:55.and frying chips. I am happy we are working as a team. Hi, Sacha. I
:35:55. > :36:03.notice you have a cigarette on the go there. The park is open now, so
:36:03. > :36:09.put that out please and dispose of it correctly. Thank you. The job
:36:09. > :36:15.today we want them to do is to serve 200 guests an hour. We have a
:36:15. > :36:25.three-minute wait. Food quality is paramount, guests service is
:36:25. > :36:25.
:36:26. > :36:31.paramount. And they are working in Can I help you? Two packets of
:36:31. > :36:37.chips, please. Sacha seems bubbly, which is why I put her on the tills.
:36:37. > :36:41.Would you like to go large? Chris I think is going to be good enough to
:36:41. > :36:51.keep up with what she is doing. I put the other two in the kitchen
:36:51. > :36:54.
:36:54. > :36:58.The thing that I find difficult with teams is that people come at
:36:58. > :37:04.it from very different angles. There are lots of different people
:37:04. > :37:08.asking me for orders. I do like working on my own, and that is
:37:08. > :37:15.something to do with me wanting to be a reporter. Can I have a portion
:37:15. > :37:20.of onion rings? As a team, if you mess up, it is a domino effect, it
:37:20. > :37:27.affect other people. I am still waiting for your chilli burger.
:37:27. > :37:35.Sorry about this. I haven't had a cigarette in a while, and it is
:37:35. > :37:41.starting to agitate me. Cigarette, cigarette, cheeseburger, my mind is
:37:42. > :37:50.going. It is a high pressured environment, and you learn how you
:37:50. > :37:55.respond to the stress. Bacon burger. I got Torpoint where I couldn't
:37:55. > :38:01.actually make a Berger, I just put bacon in, but it was a bacon burger.
:38:01. > :38:05.I will take that away, Surrey. can't go around saying I want a job
:38:05. > :38:12.when I can't put a burger in a bun. Maybe I should go back to
:38:12. > :38:17.university. It is all right, busy. I feel fine, not stressed, just
:38:17. > :38:25.getting on with it. The chips haven't cooked fast enough this
:38:25. > :38:31.time. I just made the same mistake, and didn't put a burger in again.
:38:31. > :38:37.was impressed with Ben. He corrected himself and jumped
:38:37. > :38:41.straight back in. I was less impressed with Sacha. To be
:38:41. > :38:51.successful working the tales, she needs to keep that mask on all the
:38:51. > :38:52.
:38:52. > :38:56.time. That is 11 �0.60. You just need to chat to people when you are
:38:56. > :39:03.keeping them waiting. She was abrupt, but you do get abrupt when
:39:03. > :39:08.you get on the defensive. I am just waiting for a birdie at the moment.
:39:08. > :39:15.I wasn't expecting her to come in a be superwoman on the first day, but
:39:15. > :39:19.something wasn't right. Sorry about that. Somebody had to wait up to
:39:20. > :39:23.seven or eight minutes for food, Sacha. Lucy said she didn't think
:39:23. > :39:33.you were a great people person, and that some guests found you quite
:39:33. > :39:36.
:39:36. > :39:44.abrupt. Are you joking? Do not agree? Me, abrupt? I think that is
:39:44. > :39:54.absolutely awful to hear, and I don't think it is right. That was
:39:54. > :39:58.I can't see how for one second they can tell me that I was abrupt. I
:39:58. > :40:03.spoke to all the children, I ask them how their day was, what they
:40:03. > :40:06.were doing next. That takes the make, because out of all the things
:40:06. > :40:13.I did, that was the one thing I didn't get wrong and don't get from
:40:14. > :40:17.his mixing with people. This is not a game show, not a joke. I'm not
:40:17. > :40:25.doing this so I can look cool. I wanted to do this to make my kids
:40:25. > :40:34.proud of me and get a proper job and have a career. It is hard being
:40:34. > :40:39.a mum, but it is even worse being away from them. Sorry! How old is
:40:39. > :40:48.he? He's gorgeous! I get one chance to make it right,
:40:48. > :40:58.and if I mess up, then I have ASBO children. I have got to stop crying
:40:58. > :41:04.
:41:04. > :41:09.All right, there we go. Sacha, a very dramatic end there. We have
:41:09. > :41:13.heard for me tonight how much you want a job, and you want to make
:41:14. > :41:18.your kids proud. If you're going to have any kind of job, you have to
:41:18. > :41:23.deal with criticism. Yes, but there is a difference between criticism
:41:23. > :41:28.if it is justified, and throughout that, it wasn't justified. Josh,
:41:28. > :41:35.you are the head of this Park, was justified? Lucy, are line manager,
:41:35. > :41:38.dealt with the guys on the day, I took her word for it. I have to
:41:38. > :41:46.trust the managers on Park and believe what she said on the day.
:41:46. > :41:50.That was her opinion and I stand by it. Michelle, you are a boss.
:41:50. > :41:57.Sometimes it might not be your fault, but you just take it on the
:41:57. > :42:01.chin, you learn from it and you move on. I understand, but...
:42:01. > :42:05.think being disrespectful, you did swear at him, and the one thing you
:42:05. > :42:13.should never ever do in employment is swear, because you will just
:42:13. > :42:18.lose. I think the difference is, I was feeling film, and it is a
:42:18. > :42:22.different experience. I am in a park, far away from my children and
:42:22. > :42:26.then working with children. I didn't mean to have a reaction the
:42:26. > :42:30.way I did, but there were a lot of other things going on. He says he
:42:30. > :42:34.can't say if I was that sort of person, but on the first day, I got
:42:34. > :42:38.on with my manager really well, she said I worked really well, and the
:42:38. > :42:42.second day, he gave me a task to welcome people and that went
:42:43. > :42:49.amazingly. But maybe even if you get criticism that isn't justified,
:42:49. > :42:55.you should walk it off. Rather than react like that. I have been told
:42:55. > :43:00.before I take criticism well. have to leave your problems at the
:43:00. > :43:05.door. You cannot bring them into work. You have to leave your issues
:43:05. > :43:09.outside the working door. Stacey Solomon? I have done a million
:43:09. > :43:15.things that have made me want to cry inside, like eating kangaroo
:43:15. > :43:19.Willie. But I will never ever show how I feel. You are so lucky to be
:43:19. > :43:24.in the job you are in, even if it is not your dream job, and you just
:43:24. > :43:28.have to get over it, whether they are a horrible manager of have got
:43:28. > :43:33.to completely wrong or whatever. He should have said, thank you very
:43:33. > :43:38.much for the criticism. But you cannot physically control how you
:43:38. > :43:48.feel. I didn't just wake up and go to work, I were cut with a camera
:43:48. > :43:50.
:43:50. > :43:55.crew therefore, it wasn't just a job. Even if someone is wrong, just
:43:55. > :44:04.come out even shinier tomorrow. Hands up if you have a reaction to
:44:04. > :44:08.that film. We will go to the lady on the front row would the red hair.
:44:08. > :44:16.I personally disagree on the way Sascha reacted towards everything.
:44:16. > :44:21.I think it was a bit of an over- reaction. If it wasn't me, I would
:44:21. > :44:29.have taken it on the chin, and said fair enough, and come back and do
:44:29. > :44:34.it another way, maybe. And that gentleman there in the waist coat.
:44:34. > :44:40.I have to agree to a certain degree, it is hard to just sit there and
:44:40. > :44:43.take criticism, especially if you have a lot going on at home. It is
:44:43. > :44:48.upsetting to hear, even though it was over-reacted, it is sometimes
:44:48. > :44:57.very hard to just sit there and not get emotional. Thank you for those
:44:57. > :45:05.comments we will get more from you later. Great example of something
:45:05. > :45:11.menial that you did, that he didn't want to do! Let's go over to Tina
:45:11. > :45:18.Daheley. Thank you, Richard. You guys clearly do want to work, and
:45:18. > :45:22.you have been contacting our Careers Fair in your droves. Emily
:45:22. > :45:32.says she has applied for many different jobs but no one will give
:45:32. > :45:32.
:45:32. > :45:40.her a chance to prove her skills. Let's see who has responded. The
:45:40. > :45:45.Co-operative Group suggest that she should tailor her CV. Pritam 1 J
:45:45. > :45:53.say try to include as much as possible on your CV -- Pret A
:45:53. > :46:00.Manger. Including work experience of that will suit the job. If you
:46:00. > :46:06.want to come down to the studio to get your voice heard, go to our
:46:06. > :46:16.website or e-mail your story. Or you can get our Facebook page or
:46:16. > :46:17.
:46:17. > :46:23.Come and see us, be in the audience. Russell, did you want to say
:46:23. > :46:27.anything about those messages? About tailoring your CV, you can
:46:27. > :46:30.spot straightaway a standard letter where the opening paragraph has
:46:30. > :46:37.been tweet, and you can spot where someone has been on the website and
:46:37. > :46:41.worked out what you are about. Thank you.
:46:41. > :46:45.Now, toothy Up For Hire paid jobs. Rebecca from Argos and Alex from
:46:45. > :46:50.Starbucks will tell us who they have hired and why, but first the
:46:50. > :46:57.interviews. A job interview is always stressful, so how do you
:46:57. > :47:01.make it even harder? Film it! Hoping I will see teamwork,
:47:01. > :47:06.customer service and great communication skills. I have
:47:06. > :47:11.travelled five hours on a train. suffer from a fear of going away
:47:11. > :47:15.from home. I had the usual freak out session the day before. I was
:47:15. > :47:19.thinking, I will have a panic attack and have to drive home.
:47:19. > :47:23.First impressions count, I think I am dressed smart. I chose not to
:47:23. > :47:30.wear a suit so as not to look to pour off. My mother helped me to
:47:30. > :47:36.pick it out. What do you know about Argos?
:47:36. > :47:41.great deal. The last thing I bought from Argos was a webcam for my
:47:41. > :47:51.computer. How would you describe your
:47:51. > :47:53.
:47:53. > :47:59.communication style? Just all really random. Well... I usually...
:47:59. > :48:05.How do you mean? It is not good if you see someone going... I am
:48:05. > :48:12.fairly good with words, in terms of speaking to people, but just keep...
:48:12. > :48:17.Just breed. Don't over think too much. Good communication skills.
:48:17. > :48:22.Body language. What was the question, Surrey?
:48:22. > :48:29.Give me an example of when you experienced really bad customer
:48:29. > :48:39.service? I have a few examples! have lots of similar instances.
:48:39. > :48:39.
:48:39. > :48:44.Tell me about a time when you worked in a busy environment.
:48:44. > :48:47.Getting under pressure is something that does not happen with me.
:48:47. > :48:53.present, from your perspective as an employer, is there anything
:48:53. > :49:01.about me or my answers that cause is an issue in terms of hiring the?
:49:01. > :49:08.At the minute, I can't tell you. hiring of me. I can text in my dad
:49:08. > :49:18.to find me at the entrance. His job means everything, it is the step on
:49:18. > :49:23.starting my life properly. It would be like a dream.
:49:23. > :49:27.Some of the guys and girls we met there are with us now. Hello,
:49:27. > :49:32.everybody, nice to see you. Adam, an interesting question, asking
:49:32. > :49:36.what you have done wrong in an interview? It is always a good idea
:49:36. > :49:40.to get feedback so that if you do not get the job you can go for
:49:40. > :49:46.further ones and keep in mind what you did that did not come across
:49:46. > :49:52.well. How long have you been out of work? Since January. How important
:49:52. > :49:57.is it for you to get a job? I have been out of work since January, so
:49:57. > :50:03.I have been frustrated. Sitting at home is great at first, lots of
:50:03. > :50:09.spare time, but I started feeling it. Like a mentioned earlier, you
:50:09. > :50:13.feel you don't have a purpose. Let's go to Rebecca from Argos and
:50:13. > :50:19.Alex from Starbucks. Tell us the people, you know who has got the
:50:19. > :50:26.job, but the people at home don't know. Who got the jobs at Argos?
:50:26. > :50:36.Adam, Riaz, Sam and Cassie, who is not here today. And Alex from
:50:36. > :50:46.
:50:46. > :50:50.Welburn, guys. What does that mean to you? -- well done. It is great.
:50:50. > :50:54.Commiserations to those who were not offered a job on this occasion.
:50:54. > :50:59.Tomorrow we will see the four recruits managing their own high
:50:59. > :51:05.street shops, but now it is their final day at the Crealy Adventure
:51:06. > :51:09.Park in Devon. Let's see if they deserve tomorrow's promotion.
:51:10. > :51:15.Yesterday's feedback has not set me back for today at all. I will go
:51:15. > :51:19.into today, forget about yesterday's negative feedback and
:51:19. > :51:24.be as I was in the last couple of days. Today is the last chance to
:51:24. > :51:31.impress park manager Josh. We will give Benn the opportunity to dress
:51:31. > :51:36.as a pirate and deliver the safety speech. We will put Sacha in crowd
:51:36. > :51:41.control on a microphone in front of 1,000 us. Hello, everybody! Kirsty
:51:41. > :51:46.will be a tour guide on the train. She has to go and creative script,
:51:46. > :51:51.learned the park and deliver that, it will be quite testing. -- create
:51:51. > :52:00.a script. Chris is in the Animal Park, so he has animals and guests
:52:00. > :52:05.to deal with. He is weird, isn't Are you ready to set sail?! Are you
:52:05. > :52:13.ready to set sail?! That higher rate is really good, lots of
:52:13. > :52:23.encouragement. -- the pirate. of people thought I might struggle
:52:23. > :52:24.
:52:24. > :52:30.with this. But I had fun. Hello, everybody, how are you? Have a nice
:52:30. > :52:35.day. Smile! Sacha did a good job today and was a real people person.
:52:35. > :52:40.She has been smiling, talking. much as I have had a great
:52:40. > :52:47.experience and enjoyed it, it pushes me to work hard and came to
:52:47. > :52:50.do a little better. Over here we have got the goats. Some of the
:52:50. > :52:54.naughtiest animals. It is about picking up knowledge and giving it
:52:55. > :53:01.to the people, that is what journalism is about, so I have come
:53:01. > :53:05.to it easily. She did very well, very clear and informative. After
:53:05. > :53:09.an offer estate, you showed signs of being uncomfortable in costume
:53:09. > :53:13.and dealing with guests, but I think I could have given that task
:53:13. > :53:20.to a few people who could not have delivered like you on the first day.
:53:20. > :53:26.I am very pleased, you have impressed me. Thank you very much.
:53:26. > :53:31.Feed the goats at 4:30pm. It was not that busy inside, everybody was
:53:31. > :53:34.outside in the sun so I thought I would bring the goats to the people.
:53:34. > :53:38.He showed initiative by bringing out the goats. It seemed like a
:53:38. > :53:43.good idea but I think he has realise now that goats continually
:53:43. > :53:50.go to the toilet! We reward enthusiasm but the practical side
:53:50. > :53:55.is perhaps not so good! I have learned how I can deal with people.
:53:55. > :54:03.It made me want a better job more. I am not doing this for the rest of
:54:03. > :54:13.my life. That was clearly the best day of
:54:13. > :54:19.the three. Welburn, dies. Are you glad you had that experience? --
:54:19. > :54:23.well done. The whole point was to learn, and I definitely do it.
:54:23. > :54:28.definitely learn right from the bottom, it is what you have to give.
:54:28. > :54:34.Kirsty, are you glad you did it? You don't see a lot of what we did
:54:35. > :54:42.but we had a fantastic time. Benn, are you pleased you did it? I loved
:54:42. > :54:46.being a pirate! My friends will Rippon me for ages.
:54:46. > :54:55.Thank you for being such good sports. We got you to do some
:54:55. > :54:59.things you did not know you would Thank you for being with us tonight,
:55:00. > :55:04.here is a preview of what is in store tomorrow. I am your new
:55:04. > :55:09.manager! I feel like a businesswoman. We have got a
:55:09. > :55:14.challenge. I had to touch them all. The store is quiet, that is not
:55:14. > :55:19.making me happy. There is not a lot of motivation. I don't know what I
:55:19. > :55:29.am doing. There is room for improvement. Anybody want to have a
:55:29. > :55:32.
:55:32. > :55:37.bath with me? You need to be their manager. I care a lot about this.
:55:37. > :55:42.That is it for tonight's show. Join us at the same time tomorrow night,
:55:42. > :55:46.9pm, when we will be joined by Edith Bowman, Richard Reed and the
:55:46. > :55:50.comedian Andy a show. And we will meet the successful applicants who
:55:50. > :55:55.will be joining Hilton Worldwide and asking, how do you cope with a
:55:55. > :56:00.bat boss and what happens when you rise through the ranks too quickly?
:56:00. > :56:04.Can young people ever make good managers? Our four young recruits
:56:04. > :56:07.have given it a try and you can see how they got on tomorrow. Get in
:56:07. > :56:17.touch with your experiences, good and bad.
:56:17. > :56:19.