0:00:02 > 0:00:04What happens to our cute kids?
0:00:04 > 0:00:07One minute, they're sweet and adorable
0:00:07 > 0:00:10and before you know it, they've morphed into moody teenagers...
0:00:10 > 0:00:14- It's useless.- ..struggling with the challenges of adolescence...
0:00:14 > 0:00:16THEY SHOUT AT EACH OTHER
0:00:16 > 0:00:19..leaving their parents wondering exactly where did they go wrong.
0:00:19 > 0:00:22CIARA SHOUTS
0:00:22 > 0:00:25No, this situation is bad enough.
0:00:25 > 0:00:28You just said you weren't talking to me.
0:00:28 > 0:00:30You know exactly what you're doing, Chloe.
0:00:30 > 0:00:33Hey! Hey! Hey!
0:00:33 > 0:00:36These three families are suffering serious teen trouble.
0:00:36 > 0:00:40Desperate for change, they've signed up for a week-long retreat
0:00:40 > 0:00:45away from their usual routines and home comforts in a bid to turn their lives around.
0:00:46 > 0:00:50The location? Newcastle, County Down, where an expert team awaits.
0:00:52 > 0:00:54They will push them to their limits...
0:00:54 > 0:00:57- We're supposed to be doing this together.- I don't care.
0:00:57 > 0:01:02..in an attempt to rebuild their confidence and their relationships.
0:01:02 > 0:01:06But can they step up to the challenge and grasp this once-in-a-lifetime opportunity?
0:01:06 > 0:01:08THEY BELLOW
0:01:42 > 0:01:45During this intense week, these three families are taking part
0:01:45 > 0:01:49in a series of psychotherapy sessions and outdoor challenges...
0:01:49 > 0:01:50SHE SHRIEKS
0:01:50 > 0:01:54..all designed to bring them closer again as families.
0:01:54 > 0:01:56LAUGHING AND SHRIEKING
0:01:56 > 0:01:58But the path to a harmonious home life
0:01:58 > 0:02:00has taken some twists and turns,
0:02:00 > 0:02:02as old habits have been hard to break.
0:02:02 > 0:02:06I'll go out my mind. Go away and leave me alone!
0:02:07 > 0:02:09Naomi, what is the big deal?
0:02:09 > 0:02:13- What's wrong with you?- Shut up. - Why?- Because I told you to.
0:02:13 > 0:02:15Home truths have been difficult to swallow.
0:02:15 > 0:02:18I didn't realise how fake she thought I can be.
0:02:19 > 0:02:24- You're scared?- I'm scared when he wrote it to you.
0:02:24 > 0:02:27Naomi is everything I don't like in a person.
0:02:27 > 0:02:30And grudges are not easy to let go of.
0:02:30 > 0:02:33She wants me to talk to her and I just don't want to.
0:02:33 > 0:02:35I don't want a relationship with Naomi. I never have.
0:02:35 > 0:02:39And Beano? Or is that not something you're too bothered about?
0:02:41 > 0:02:46Chloe's volatile behaviour is often put down to her difficult relationship with stepdad Beano
0:02:46 > 0:02:50and the added pressure of having mum Cathy and Beano's
0:02:50 > 0:02:53two youngest children, Orlaith and Reece, in the mix.
0:02:54 > 0:02:57But with Chloe and Beano making an effort to spend some time together
0:02:57 > 0:03:02and Chloe learning to keep calm and carry on,
0:03:02 > 0:03:04Beano is hopeful for the future.
0:03:04 > 0:03:05THEY CHEER
0:03:05 > 0:03:10I've being able to speak to her and I'm doing things along with her.
0:03:10 > 0:03:12I'm making progress myself, I can feel.
0:03:12 > 0:03:14For mum Siobhan and daughter Ciara,
0:03:14 > 0:03:17it was the lack of communication and loss of trust
0:03:17 > 0:03:21which Siobhan was desperate to improve this week.
0:03:21 > 0:03:26And realising that Ciara isn't the only one to blame was a real revelation for Siobhan.
0:03:26 > 0:03:30I actually realise now that Ciara isn't the whole problem.
0:03:30 > 0:03:32I'm part of the problem as well.
0:03:32 > 0:03:34With Ciara's cold front starting to thaw,
0:03:34 > 0:03:37Siobhan's doing all she can to keep them on track.
0:03:37 > 0:03:40Warring sisters Rachel and Naomi
0:03:40 > 0:03:44are the reason mum Andrea and son Josh signed up for this week.
0:03:44 > 0:03:46SCREAMING AND CRYING
0:03:48 > 0:03:51Despite the suggestion of a desire to change...
0:03:51 > 0:03:54I just want everyone to get along.
0:03:54 > 0:03:57..it's clear that with the week drawing to a close,
0:03:57 > 0:04:02there's been a distinct lack of progress between Andrea's daughters Naomi and Rachel.
0:04:02 > 0:04:05The deep-seated rivalry between the sisters
0:04:05 > 0:04:08has been the most difficult family dynamic to tackle this week.
0:04:08 > 0:04:13Most of the times I think about when I'm angry or irritated, Naomi pops into my head.
0:04:13 > 0:04:17- If we walk faster, we'll get there quicker.- No, you're all right.
0:04:17 > 0:04:21- Lose a few pounds! - I have!- Drop a stone.
0:04:21 > 0:04:27But it was the very public outburst in Raman's family group session which brought things to a head.
0:04:27 > 0:04:29I haven't felt stressed out this week that much.
0:04:37 > 0:04:41Naomi is everything I don't like in a person, all in one,
0:04:41 > 0:04:44so I can't stick her altogether.
0:04:44 > 0:04:47Did you have to say that? Really?
0:04:47 > 0:04:51And it's this that clinical psychologist Dr Rachel Andrew
0:04:51 > 0:04:54wants to tackle in her last session with the teens.
0:04:54 > 0:04:59I wondered if you had any thoughts about it today, now you've had a chance to think back on it.
0:04:59 > 0:05:04I mean, any of you, because you all were there, you all saw what happened.
0:05:04 > 0:05:07I was just a wee bit shocked with it.
0:05:07 > 0:05:13Our session before it, everyone was laughing. It was like, "Wow."
0:05:13 > 0:05:18- It really hurt.- I didn't think one word would make her cry so much.
0:05:18 > 0:05:20Rachel, it wasn't the "really" part,
0:05:20 > 0:05:23it was the, "I don't like your personality and I hate you", part.
0:05:23 > 0:05:27There's nothing I can do now. I can't take back what I said.
0:05:27 > 0:05:30- You haven't even said sorry. - I only say sorry if I mean it.
0:05:32 > 0:05:37So you wouldn't mean it now if you were to say sorry to Naomi for...
0:05:37 > 0:05:41I could say sorry for the way I said it but what I said, I mean.
0:05:41 > 0:05:45- I just think you're jealous, that's all.- OK.
0:05:45 > 0:05:47I've heard that a million times.
0:05:47 > 0:05:52There's been past times when you've been really jealous, so I just think you're jealous.
0:05:52 > 0:05:58I guess changes come from wanting things to be different
0:05:58 > 0:06:01and then actually doing something differently.
0:06:01 > 0:06:04And to me, this argument, this relationship,
0:06:04 > 0:06:07it's just the same old thing again and again.
0:06:07 > 0:06:13Ultimately, it would be down to you if the two of you would want to do things differently.
0:06:15 > 0:06:17For now, the sisters have come to a dead end
0:06:17 > 0:06:20and with Dr Rachel putting the ball firmly in their court,
0:06:20 > 0:06:23it's clear that it will take longer than a week
0:06:23 > 0:06:27to resolve the issues at play in this very difficult relationship.
0:06:31 > 0:06:35By contrast, over in clinical psychologist Dr Raman Kapur's session,
0:06:35 > 0:06:39the parents are keen to discuss the progress they've all made,
0:06:39 > 0:06:43despite feeling slightly fearful about going home.
0:06:43 > 0:06:46I never slept last night because I don't know
0:06:46 > 0:06:51when I go through my front door what's going to happen, and it's scary.
0:06:51 > 0:06:55Myself and Beano sat Chloe down this morning
0:06:55 > 0:07:00and we told her how proud we were of her for what she's done through the week.
0:07:00 > 0:07:04I know she took it in because she had a smile on her face.
0:07:04 > 0:07:08I feel like I have a better understanding of Rachel.
0:07:08 > 0:07:14I think it's fear of failure or not meeting the same standard as your sister
0:07:14 > 0:07:16and her issues stem from jealousy,
0:07:16 > 0:07:19though she would never say so.
0:07:19 > 0:07:25But it's reading between the lines, I think, has really helped me.
0:07:25 > 0:07:28I think we've made great progress this week.
0:07:28 > 0:07:33I think she's much more comfortable in my company
0:07:33 > 0:07:37than what she was at the start of the week, and I think everybody can see that.
0:07:37 > 0:07:42I think you've all probably worked out by now that my main work
0:07:42 > 0:07:46is to help you think about things
0:07:46 > 0:07:51and think about things in a way that you can understand your kids and yourself.
0:07:51 > 0:07:55I think with adolescents, you can't go far wrong in terms of
0:07:55 > 0:07:59if they're upset, it's to do with rivalry and exclusion.
0:07:59 > 0:08:02But that's the key thing that I would leave you with.
0:08:02 > 0:08:05Follow your intuition.
0:08:08 > 0:08:12The progress this week between Siobhan and Ciara is notable.
0:08:13 > 0:08:16For some time now, the core issues between them
0:08:16 > 0:08:18have been communication and trust,
0:08:18 > 0:08:21which has made having to work together here extremely difficult.
0:08:21 > 0:08:26- One, two, three.- No! No, you're rubbish. That's enough.
0:08:26 > 0:08:29- Ciara, I need your help to do it. - I don't care.
0:08:29 > 0:08:34But building on the progress they have made this week, and away from the other families,
0:08:34 > 0:08:36Siobhan and Ciara's final challenge together
0:08:36 > 0:08:40is wall climbing, which relies entirely on communication and trust.
0:08:40 > 0:08:43- You're going first. - You won't let me fall.- No.
0:08:43 > 0:08:46SHE CHUCKLES
0:08:46 > 0:08:48That's you attached.
0:08:48 > 0:08:51- You put your foot to the side, I take it?- Yes.
0:08:51 > 0:08:53Despite Siobhan's initial fears,
0:08:53 > 0:08:56Ciara's given her mum the support she needs here.
0:08:56 > 0:08:59- Where does this foot go now? - That orange one.
0:08:59 > 0:09:03- Yes, that orange one. - The other one above it.
0:09:03 > 0:09:07- Don't stare too long.- I know.- Put your left foot on that orange one.
0:09:07 > 0:09:10This one?
0:09:10 > 0:09:13- No, there's one on the inside that's bigger.- This one?- Yes.
0:09:17 > 0:09:20And after having reached the top, there's only one way down,
0:09:20 > 0:09:23and it's up to Ciara to bring Mum down gently.
0:09:27 > 0:09:29CHEERING
0:09:29 > 0:09:31Thank you!
0:09:34 > 0:09:38Siobhan and Ciara haven't had quality one-on-one time in years.
0:09:38 > 0:09:42The improvement this week is something which they both acknowledge.
0:09:43 > 0:09:46I think I have got to know Mummy better,
0:09:46 > 0:09:49because I don't really have any choice
0:09:49 > 0:09:52but spending time with her, so I guess that's good!
0:09:54 > 0:09:56- Have you had a good week?- Yes.
0:09:56 > 0:09:59I can definitely tell that there's changes
0:09:59 > 0:10:02and there's not as much tension.
0:10:02 > 0:10:06- What was the best part? - We got to meet new people.
0:10:06 > 0:10:09'I think I've changed a lot this week.'
0:10:09 > 0:10:13My reaction to everything before would just be to shout or give off.
0:10:13 > 0:10:18- Discussion and compromise is much better, isn't it, Ciara?- Yes.
0:10:18 > 0:10:21So I've changed a lot this week, I think.
0:10:23 > 0:10:26However, the change which Andrea and Josh had hoped for
0:10:26 > 0:10:30between sisters Naomi and Rachel is proving more elusive.
0:10:30 > 0:10:34Dr Rachel has an idea which should help them see things through each other's eyes.
0:10:34 > 0:10:37So...the purpose of these...
0:10:37 > 0:10:42It's all about seeing things from other people's points of view.
0:10:42 > 0:10:47I picked out these pairs of glasses for you to represent you and the way you see the world.
0:10:47 > 0:10:50Naomi, because you wear your heart on your sleeve,
0:10:50 > 0:10:52I picked these ones for you. They're yours.
0:10:52 > 0:10:54Let me look.
0:10:54 > 0:10:56LAUGHTER
0:10:56 > 0:10:59Josh, I picked these ones for you.
0:10:59 > 0:11:02Sometimes, I think you kind of hide behind a pair of dark shades
0:11:02 > 0:11:05and maybe don't show yourself to the rest of the family.
0:11:05 > 0:11:08I've picked these ones for you, Rachel,
0:11:08 > 0:11:12because I think you might be a little bit of a performer.
0:11:12 > 0:11:16- Then I wasn't sure for you, Andrea, so I thought I would let you choose. - OK.
0:11:18 > 0:11:22OK. So they're your glasses. Why have you chosen those?
0:11:22 > 0:11:24Because they're bright and sunny.
0:11:24 > 0:11:28- That would represent your outlook on the world?- Yes.- Fantastic.
0:11:28 > 0:11:32And through your glasses, how do you see Joshua?
0:11:32 > 0:11:33How does he look through your glasses?
0:11:35 > 0:11:38He's always been the complete person from he was born.
0:11:38 > 0:11:41- It's like he's been here before!- Yes.
0:11:41 > 0:11:45And through your glasses, Joshua, what would you have to say about Mum?
0:11:45 > 0:11:48She'd do anything for her family
0:11:48 > 0:11:52and we've seen that and we'll continue to see that.
0:11:52 > 0:11:57- And Rachel, through your glasses, how do you see Naomi?- Very fragile.
0:11:57 > 0:12:01You can't criticise her much
0:12:01 > 0:12:09or, like, take things the wrong way, because she's so, like, soft.
0:12:09 > 0:12:13Naomi, how would you describe Rachel? How does she look?
0:12:13 > 0:12:17To me, Rachel is very creative and artistic,
0:12:17 > 0:12:20but she's also really stubborn.
0:12:20 > 0:12:21Change glasses.
0:12:21 > 0:12:25Having established how they see each other, now everyone swaps glasses
0:12:25 > 0:12:28and is given a chance to see themselves how others see them.
0:12:28 > 0:12:31- Start with you, Naomi.- Rachel.
0:12:31 > 0:12:35- What issues do you think she might have with you? - Being annoying on purpose.
0:12:35 > 0:12:38Because I have been known to be an aggravator.
0:12:38 > 0:12:40SHE CHUCKLES
0:12:40 > 0:12:42(Just a bit.)
0:12:42 > 0:12:46OK. And Rachel, for you, you've got Naomi's glasses on.
0:12:46 > 0:12:50- How does she see you? - I think she thinks I'm hardhearted.
0:12:50 > 0:12:54I continue on with life and don't think about things and...
0:12:57 > 0:12:59..don't care about things or people.
0:13:02 > 0:13:07I'd like you all to go back to just wearing your own.
0:13:08 > 0:13:12How has it felt wearing other people's glasses?
0:13:14 > 0:13:18If I could put these glasses on every time I was dealing with an argument,
0:13:18 > 0:13:20and Rachel put on her glasses,
0:13:20 > 0:13:23I'd be able to see more how she's feeling.
0:13:23 > 0:13:27Do you think if you were to take these away, you would use them as a family?
0:13:27 > 0:13:30We should all do that!
0:13:30 > 0:13:33You know, until you can do it automatically.
0:13:33 > 0:13:35It might help, actually.
0:13:37 > 0:13:39Changing the way we deal with one another
0:13:39 > 0:13:42when things become heated is easier said than done.
0:13:42 > 0:13:45Doing something symbolic together as a family
0:13:45 > 0:13:49can sometimes help attach an intention with a powerful memory.
0:13:49 > 0:13:54For Cathy, Chloe and Beano, the stress at home always resulted in them all roaring at each other.
0:13:54 > 0:13:57Cathy and Beano have decided the only thing for it
0:13:57 > 0:14:01is to go to the top of the mountain and let it all out once and for all.
0:14:01 > 0:14:04BEANO: This week has been very challenging.
0:14:04 > 0:14:08I'm not flying off the handle, I'm listening and understanding,
0:14:08 > 0:14:11and that's the way I'm going to continue on.
0:14:11 > 0:14:16Ready, Chloe? One, two, three.
0:14:16 > 0:14:18THEY BELLOW
0:14:18 > 0:14:21'I think this week for me has been really emotional.
0:14:21 > 0:14:25'The emotions are good emotions. I'm in a happy place now.'
0:14:25 > 0:14:28That was good. That felt brilliant. Come on.
0:14:28 > 0:14:30'I've realised that being a parent'
0:14:30 > 0:14:34is not being a friend. It's being someone that's in control.
0:14:34 > 0:14:36HE YELLS
0:14:36 > 0:14:41'We are a family and, you know, from today onwards, we go home'
0:14:41 > 0:14:45and we make that work, for Chloe's, for all our sakes.
0:14:45 > 0:14:48'And that's all through this week.'
0:14:48 > 0:14:50THEY BELLOW
0:14:55 > 0:14:58Since the start of the week, these families have come a long way.
0:14:58 > 0:15:01Last night, Dr Rachel Andrew had asked that everyone write
0:15:01 > 0:15:04a letter to their families by way of taking stock
0:15:04 > 0:15:09of how they feel now, having been through such an intense week.
0:15:09 > 0:15:11This last group session is a chance for them
0:15:11 > 0:15:13to finally share their thoughts openly.
0:15:13 > 0:15:16- Who'd like to go first?- Me.
0:15:16 > 0:15:19So, to my family.
0:15:19 > 0:15:22I couldn't have got through my life and problems without my mum.
0:15:22 > 0:15:26You have done everything to make me happy and encourage me.
0:15:26 > 0:15:31Rachel, with your talent, you can achieve millions of things.
0:15:31 > 0:15:33But firstly, you have to believe in yourself
0:15:33 > 0:15:36and not let people or me bring you down.
0:15:36 > 0:15:41And Joshua, you are important and you're also really smart,
0:15:41 > 0:15:44so use your smartness to achieve big in your life.
0:15:44 > 0:15:46I love you all.
0:15:46 > 0:15:47SHE SNIFFS
0:15:47 > 0:15:53Dear family, I've really enjoyed spending the last week with each one of you.
0:15:53 > 0:15:56Naomi, you're so brave.
0:15:56 > 0:15:59To see you standing at the top of that pole and jump
0:15:59 > 0:16:02makes me so proud to be your mum.
0:16:02 > 0:16:09Joshua, your humour and kindness has always been a rock within our family.
0:16:09 > 0:16:15Rachel, you have opened up a part of your world to me this week
0:16:15 > 0:16:17and I want to thank you for trusting me.
0:16:17 > 0:16:19Lots of love always, your mum.
0:16:19 > 0:16:22To my family, I just want to say thank you
0:16:22 > 0:16:26because outdoor activities are fun and even though I have problems,
0:16:26 > 0:16:28I can still try my best, so that's what I have to say.
0:16:28 > 0:16:33To Ciara, you have always been a ray of sunshine in my life.
0:16:33 > 0:16:36You have always had the ability to change my mood in an instant,
0:16:36 > 0:16:39from being cross with you to making me laugh.
0:16:39 > 0:16:43More recently, my beautiful ray of sunshine
0:16:43 > 0:16:45has been hiding behind a cloud.
0:16:45 > 0:16:48But this week, the clouds have started to lift
0:16:48 > 0:16:50and the light is starting to shine again
0:16:50 > 0:16:55and it makes me so happy to see you smiling and having fun.
0:16:55 > 0:16:57I love you today and always. Mummy.
0:17:02 > 0:17:07To my family, thank you for all you have done for me over the years.
0:17:07 > 0:17:09Obviously, I think we have all realised
0:17:09 > 0:17:14that I find it difficult to say or show that all of the time.
0:17:14 > 0:17:18No matter what happens, we will always still be there for each other because we're family.
0:17:18 > 0:17:20Love yous.
0:17:22 > 0:17:24Can I get Mum to read mine out?
0:17:25 > 0:17:30- Would you rather your mum read yours?- Yes.- OK.
0:17:38 > 0:17:42Dear family, I just wanted to write this letter to say
0:17:42 > 0:17:46that I am so happy to be a part of this wonderful family.
0:17:49 > 0:17:55I know that I don't show my feelings a lot, but I do care.
0:17:59 > 0:18:02Naomi...
0:18:02 > 0:18:07I know I can seem hardhearted and mean, but I don't mean what I say.
0:18:09 > 0:18:13Most of the time, I love you, Naomi.
0:18:14 > 0:18:21Joshua, I couldn't live without you and I love you so much.
0:18:23 > 0:18:25Love all you guys.
0:18:29 > 0:18:34Rachel has struggled this week to show the softer side of her personality.
0:18:34 > 0:18:37But finally, her letter has everything in it
0:18:37 > 0:18:39which her family had so longed to hear.
0:18:41 > 0:18:43Teens find it hard to open up at the best of times,
0:18:43 > 0:18:45but as we have seen here this week,
0:18:45 > 0:18:51creating an environment in which everyone feels secure helps bring those barriers down.
0:18:51 > 0:18:56To capture the positive changes they have all made, a final photo shoot,
0:18:56 > 0:19:01while the experts have a chance to catch up and reflect on the week.
0:19:01 > 0:19:03We're at the end of the week. Do you think we have succeeded?
0:19:03 > 0:19:05The parents have certainly
0:19:05 > 0:19:09deepened their capacity to think about their kids.
0:19:09 > 0:19:14They're much more able to understand where their teenagers are coming from,
0:19:14 > 0:19:17but also understand their own reactions to things.
0:19:20 > 0:19:26One of the most moving stories this week has certainly been between Cathy, Beano and Chloe.
0:19:26 > 0:19:31Cathy has really committed herself. She has opened her heart and soul to this work,
0:19:31 > 0:19:33to all of us, and I take my hat off to her.
0:19:33 > 0:19:39I was a wee bit worried that Beano came along just as part of the story.
0:19:39 > 0:19:41We had a couple of difficult sessions
0:19:41 > 0:19:44but I really do feel he's taken seriously that
0:19:44 > 0:19:49this is a big emotional impact on this wee girl if things go wrong.
0:19:49 > 0:19:52I think it came good at the end.
0:19:55 > 0:20:01The Ciara-Siobhan relationship felt like the toughest nut to crack. It has cracked?
0:20:01 > 0:20:04Very much so. I think Ciara's really opened up.
0:20:04 > 0:20:07She just seemed so closed down at the beginning of the week,
0:20:07 > 0:20:11unwilling to show anybody that softer side.
0:20:11 > 0:20:14- Today, I've seen her laughing and smiling and having fun.- Crying?
0:20:14 > 0:20:16Also crying and being emotional,
0:20:16 > 0:20:19especially at her mum's letter to her.
0:20:19 > 0:20:22And that just wouldn't happen if she didn't care.
0:20:24 > 0:20:27What's enabled her to really show that side of herself
0:20:27 > 0:20:30is Siobhan just backing off a little bit,
0:20:30 > 0:20:34giving her some personal space for herself.
0:20:35 > 0:20:38This Naomi-Rachel epic,
0:20:38 > 0:20:43where do you think they've got to, in terms of resolution or acceptance?
0:20:43 > 0:20:48I think them having that argument within the group has helped move things further on.
0:20:48 > 0:20:54I think Rachel had a long look at herself, really, between yesterday and today.
0:20:54 > 0:21:00Rachel's letter, it included Naomi. It was very moving.
0:21:01 > 0:21:05One of the maybe more light-hearted changes this week is Josh
0:21:05 > 0:21:10moving from less of the man of the family to being one of the teens.
0:21:10 > 0:21:13Yes, I think he's got a nice balance now.
0:21:13 > 0:21:14We can safely say
0:21:14 > 0:21:17that we have moved forward in many ways.
0:21:19 > 0:21:23How much do you think we can expect of teenagers, in terms of
0:21:23 > 0:21:27this being a permanent fixture, if you like?
0:21:27 > 0:21:31There will be ups and downs, but if they can hold on to the hopes
0:21:31 > 0:21:34that things have changed and they will change again...
0:21:42 > 0:21:45# Back to life
0:21:45 > 0:21:48# Back to reality... #
0:21:53 > 0:21:56A few weeks later, we caught up with the families,
0:21:56 > 0:21:58and already, it's clear there are big improvements.
0:22:01 > 0:22:04CATHY: When we got home, things have changed greatly.
0:22:04 > 0:22:07We're more understanding as a family.
0:22:10 > 0:22:15When there is situations, we know how to deal with them now.
0:22:15 > 0:22:19I mean, I never thought... I never thought we could have, sort of like, normal.
0:22:22 > 0:22:26I think me and my mum is getting a wee bit better,
0:22:26 > 0:22:31because we're talking, we're sitting. We're not shouting.
0:22:33 > 0:22:36We're just, like, dunno... Just happy.
0:22:36 > 0:22:41And Beano is noticing a big difference in his relationship with Chloe, too.
0:22:41 > 0:22:44If I'm sitting here, maybe watching something,
0:22:44 > 0:22:48Chloe will come and sit and watch it with me.
0:22:48 > 0:22:53We talk, too, you know what I mean? I'm able to talk to her, like... as father and daughter.
0:22:54 > 0:22:59I get on well with Beano. He's trying to be good but I'm trying to be nice to him.
0:22:59 > 0:23:02I just want to get on better with him
0:23:02 > 0:23:05and we can get on better even though he's not my daddy, like.
0:23:07 > 0:23:11Chloe and Beano, that's a miracle story.
0:23:11 > 0:23:16That was my main goal when I went away, just to get them bonding.
0:23:16 > 0:23:18And they have.
0:23:19 > 0:23:25All the advice that I was given, I've taken it on. I am using it.
0:23:25 > 0:23:31There's times you just sit back and you say, "Are you in the right family, like?"
0:23:33 > 0:23:37In the Crilly household, a renewed sense of understanding between them
0:23:37 > 0:23:42has meant that the harmony at home they were striving for is becoming more of a reality.
0:23:42 > 0:23:46I found the week away pretty intense but really enjoyable.
0:23:46 > 0:23:51There was a lot of ups and quite a few downs.
0:23:51 > 0:23:55But overall, it was like the start of a journey.
0:23:57 > 0:23:59- JOSH:- We were always a very close family,
0:23:59 > 0:24:04a close family that know how to push each other's buttons, so that always leads to lots of fights.
0:24:04 > 0:24:07Now, people are a lot more sensitive towards each other,
0:24:07 > 0:24:10so the atmosphere seems to be more understanding than before.
0:24:11 > 0:24:15Some of the sessions still have a strong resonance for Rachel.
0:24:15 > 0:24:19The glasses session was probably the most effective on everyone.
0:24:19 > 0:24:26It was just a way of me seeing Naomi in a light I have not seen before.
0:24:27 > 0:24:33That group session we had with Raman, I kind of regret it now.
0:24:33 > 0:24:36I didn't mean half the things I said.
0:24:39 > 0:24:42Some of it is just a habit of being mean to Naomi.
0:24:42 > 0:24:46Not that I don't... I don't want to be mean to Naomi.
0:24:46 > 0:24:51It was, like, I'm just so used to not liking her that it all came out.
0:24:52 > 0:24:56Mine and Rachel's relationship, I think it's got better.
0:24:56 > 0:24:59We talk more and we have laughs more.
0:24:59 > 0:25:01Even normal conversation.
0:25:01 > 0:25:06It's not always kicking off and shouting and screaming.
0:25:06 > 0:25:10It was also a Raman session which helped Andrea
0:25:10 > 0:25:14uncover the mystery of why Rachel and Naomi struggled to get on.
0:25:14 > 0:25:21That was a breakthrough for me when Dr Kapur said about same-sex rivalry and that it was very common.
0:25:21 > 0:25:24It immediately clicked in my head.
0:25:24 > 0:25:26'They were simply jealous of each other.'
0:25:29 > 0:25:32You think, "You're a parent, you should know what to do."
0:25:32 > 0:25:37It should be written into your DNA but it's not.
0:25:37 > 0:25:41You have to learn to be a parent and...
0:25:44 > 0:25:46..that's the journey.
0:25:48 > 0:25:53And for Siobhan and Ciara, the renewed communication between them
0:25:53 > 0:25:57is helping them rebuild the trust which had been long lost.
0:25:57 > 0:26:01The communication between Ciara and I is definitely much improved on what it was.
0:26:01 > 0:26:05She just never would engage in conversation before.
0:26:06 > 0:26:11Raman said to me, "If you back off and give her a bit more space, she'll then come to you."
0:26:11 > 0:26:13That has actually worked, you know.
0:26:15 > 0:26:18Mum actually has been calmer,
0:26:18 > 0:26:21though sometimes I find that hard to believe. But it's true.
0:26:21 > 0:26:27She actually is calmer, even if she still goes a wee bit psychotic every now and again. But sure.
0:26:30 > 0:26:34Even my friends have said they've just noticed that we get on better
0:26:34 > 0:26:37and we don't shout as much at each other
0:26:37 > 0:26:41and I'm not as cheeky and I'm happier.
0:26:43 > 0:26:48One of the best things about it was that you had the two other families.
0:26:48 > 0:26:51Even though it might have been different circumstances,
0:26:51 > 0:26:54they were in almost the exact same place as you were in.
0:26:56 > 0:26:58As they got happier, you got happier.
0:26:58 > 0:27:00You all just had an effect on each other.
0:27:00 > 0:27:04Also, Ciara gained a lot from the sessions she took part in.
0:27:04 > 0:27:06The sessions with Rachel were actually really good.
0:27:06 > 0:27:09If it was something that was going to be said,
0:27:09 > 0:27:13she would help you say it how you actually felt, so you weren't misunderstood.
0:27:13 > 0:27:17Although not all the activities went down as well.
0:27:17 > 0:27:21I didn't like the orienteering, because I had to walk about
0:27:21 > 0:27:25in a forest doing a pointless task in the rain,
0:27:25 > 0:27:30in horrible, shocking colours of waterproofs,
0:27:30 > 0:27:32tracking around like an eejit.
0:27:32 > 0:27:36But despite all of this, the positives far outweigh the negatives for Ciara.
0:27:36 > 0:27:40I would definitely do it again. It was just so amazing.
0:27:40 > 0:27:42Oh, wow.
0:27:42 > 0:27:47Having stepped up to the challenge and grasped this once-in-a-lifetime opportunity,
0:27:47 > 0:27:51these three families are well on their way to fixing their troubled teens.
0:27:51 > 0:27:55I'm so glad that I took a chance to do this.
0:27:57 > 0:28:03Because the benefits will go on and on and on for me, you know, and for my kids.
0:28:03 > 0:28:07If you listen hard enough and you take the time,
0:28:07 > 0:28:11you know, it works and it's working to our advantage,
0:28:11 > 0:28:16because our family now, it's not perfect-perfect, but it's a far happier family.
0:28:16 > 0:28:19I think the week away was amazing.
0:28:19 > 0:28:24Like, it was actually life-changing, no joke, no over-exaggeration or anything.
0:28:24 > 0:28:28It really does just change you for the better.
0:28:32 > 0:28:36Subtitles by Red Bee Media Ltd