The Gift of Hearing

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0:00:18 > 0:00:21I could watch the people for hours and hours.

0:00:21 > 0:00:23They're just going about their daily lives.

0:00:23 > 0:00:25So loud and colourful.

0:00:26 > 0:00:30She was born deaf and she's going blind.

0:00:30 > 0:00:35But in Bangladesh, her senses are working overtime.

0:00:37 > 0:00:41Jo Milne made the headlines two years ago

0:00:41 > 0:00:43when a film capturing the first time she heard

0:00:43 > 0:00:46became an internet sensation.

0:00:46 > 0:00:48Could you hear those words?

0:00:48 > 0:00:51- SOBBING:- Yes!

0:00:51 > 0:00:54It was a moment that changed everything.

0:00:54 > 0:00:57It was absolutely incredible, because millions of people

0:00:57 > 0:00:59all over the world watched that video,

0:00:59 > 0:01:02and I've been told that they cried with me.

0:01:02 > 0:01:05But as one sense opens, another is closing.

0:01:05 > 0:01:08My sight is like peering through a letterbox.

0:01:08 > 0:01:11So it would be like this kind of thing,

0:01:11 > 0:01:14where I can't see my fingers in front of my face.

0:01:14 > 0:01:16Whilst she still has her vision,

0:01:16 > 0:01:19Jo is determined to fulfil a childhood pledge.

0:01:19 > 0:01:23To help deaf children thousands of miles from home.

0:01:23 > 0:01:25All this sound that he's never had, all of a sudden

0:01:25 > 0:01:27has been brought into his world.

0:01:28 > 0:01:33Pa-pa-pa-pa-pa-pa-pa-pa-pa...

0:01:35 > 0:01:37SHE SOBS

0:01:40 > 0:01:42What I love is just the emotion.

0:01:46 > 0:01:48A mission Jo will never forget.

0:01:52 > 0:01:53This is the gift of hearing.

0:01:59 > 0:02:01Dhaka, capital of Bangladesh.

0:02:01 > 0:02:04Home to 15 million people.

0:02:04 > 0:02:08One of the most congested cities in the world.

0:02:08 > 0:02:11And, if it's your first visit, a shock to the senses.

0:02:13 > 0:02:16HORNS HONK

0:02:18 > 0:02:19BIRD TRILLS

0:02:19 > 0:02:23So much going on! I was like, looking this way, looking that way.

0:02:23 > 0:02:26I've never known so much traffic, so much people.

0:02:30 > 0:02:34It's very hustle-and-bustle, a vibrant and exciting place.

0:02:35 > 0:02:37For the last two years,

0:02:37 > 0:02:41Jo's been able to hear the world around her thanks to an implant.

0:02:41 > 0:02:45Not something routinely available to children in Bangladesh.

0:02:47 > 0:02:53To think that there's actually 5% of the children of Bangladesh

0:02:53 > 0:02:56are actually profoundly deaf.

0:02:56 > 0:02:58And that is 1.2 million.

0:02:59 > 0:03:02And to think in the next few days we're just going to be giving

0:03:02 > 0:03:05hearing aids to 500 children.

0:03:05 > 0:03:09Today, Jo's on a journey to meet a family with three deaf children.

0:03:09 > 0:03:12They live in a village two hours' drive from Dhaka.

0:03:21 > 0:03:24It's her first look at the country outside the capital.

0:03:27 > 0:03:30Thank you!

0:03:31 > 0:03:32Oh, wow.

0:03:34 > 0:03:36Thank you.

0:03:37 > 0:03:41The main thing that hit me was how rural it was.

0:03:41 > 0:03:45I mean, these people didn't really have access to public transport,

0:03:45 > 0:03:48and that really was very thought-provoking,

0:03:48 > 0:03:51because deafness is quite an isolating condition anyway.

0:03:59 > 0:04:05Aminul, his sister Masuma and brother Aminula were all born deaf.

0:04:05 > 0:04:09It's a chance for Jo to show the children her hearing aids.

0:04:09 > 0:04:11I've got the hearing aid.

0:04:19 > 0:04:21They can't speak each other's language,

0:04:21 > 0:04:24but thanks to signing, communication is instant.

0:04:26 > 0:04:29A lot of people don't realise that deaf people

0:04:29 > 0:04:31are actually great communicators.

0:04:31 > 0:04:35And it is absolutely fascinating just by facial expressions

0:04:35 > 0:04:40and body language how you can pretty much know what a person is thinking,

0:04:40 > 0:04:41what they're talking about.

0:04:46 > 0:04:49Their mum, Rekhia, says life can be tough.

0:05:24 > 0:05:27I think the stigma surrounding deafness,

0:05:27 > 0:05:29I think it's like a worldwide issue.

0:05:29 > 0:05:32It happens in Great Britain, too.

0:05:32 > 0:05:36You would be surprised that deaf people do not even define themselves

0:05:36 > 0:05:39to be disabled. We are just deaf.

0:05:39 > 0:05:43Which is simply just a communication barrier.

0:05:43 > 0:05:45Jo is making today's journey

0:05:45 > 0:05:48with her best friend from school in Gateshead.

0:05:48 > 0:05:52I met Amina when I was 11 years old and we had

0:05:52 > 0:05:56an amazing friendship right from the start.

0:05:56 > 0:05:58It was just the beginning of the day to the end of the day

0:05:58 > 0:06:00we were together.

0:06:00 > 0:06:02I even stopped going home for lunch,

0:06:02 > 0:06:05because we wanted to spend the day with each other.

0:06:06 > 0:06:10We had that special bond because unfortunately in school life,

0:06:10 > 0:06:12people get picked on,

0:06:12 > 0:06:16and we had a bit of bullying because we were both very different.

0:06:18 > 0:06:22We were the only Asian family in the whole estate.

0:06:22 > 0:06:24It was always a very warm and friendly place,

0:06:24 > 0:06:26- where we grew up, wasn't it?- Yes.

0:06:26 > 0:06:28There were just some spiteful kids.

0:06:28 > 0:06:32- There were some spiteful kids, but we were so close.- So close.

0:06:32 > 0:06:35And if people were picking on us, we didn't even realise,

0:06:35 > 0:06:37because we were in our own world!

0:06:40 > 0:06:43Amina got married in Gateshead when she was 16.

0:06:43 > 0:06:46A few years later, she and her husband left England

0:06:46 > 0:06:48for a new life in Bangladesh.

0:06:50 > 0:06:52Jo and Amina lost touch.

0:06:52 > 0:06:54Until this.

0:06:54 > 0:06:57It was the moment that Joanne Milne thought

0:06:57 > 0:06:59she would never experience.

0:06:59 > 0:07:02- SOBBING:- I'm sorry. - It's all right. It's OK.

0:07:02 > 0:07:07'For the first time in 39 years, she can hear people speaking to her.'

0:07:07 > 0:07:10JO SOBS

0:07:10 > 0:07:14The video of Jo hearing for the first time had 10 million hits.

0:07:14 > 0:07:16One of them was from Amina.

0:07:22 > 0:07:24They're now closer than ever.

0:07:24 > 0:07:26I just wish we could give more, but we can't...

0:07:26 > 0:07:28After such a long time apart,

0:07:28 > 0:07:33Amina has noticed just how much Jo's sight has deteriorated.

0:07:33 > 0:07:35The thing that upset me when you came,

0:07:35 > 0:07:40everyone was describing you as a deaf and blind girl.

0:07:40 > 0:07:42I was devastated when I heard that,

0:07:42 > 0:07:45because I don't think of you like that.

0:07:45 > 0:07:46Well, I am now, but...

0:07:48 > 0:07:51..I'm still the same person.

0:07:52 > 0:07:53- Oh...- I know, I know.

0:08:08 > 0:08:12As we grew up, we used to always say to each other that one day,

0:08:12 > 0:08:15we would try to help the poor children in Bangladesh.

0:08:15 > 0:08:17And to see this dream come true,

0:08:17 > 0:08:20it has been a very emotional journey for us both.

0:08:24 > 0:08:27The dream was to provide hearing aids for hundreds of children in Bangladesh.

0:08:27 > 0:08:30But where to find them?

0:08:30 > 0:08:34Obviously, with such a big project, I was worried, I was nervous.

0:08:34 > 0:08:37There were so many children involved.

0:08:37 > 0:08:41I mean, it was going to be over 500 children in the space of two days.

0:08:41 > 0:08:45But support came from one of the biggest bands of all time.

0:08:46 > 0:08:49# Let's send a little love all around the world

0:08:49 > 0:08:52# For every man, woman, boy and girl... #

0:08:52 > 0:08:56The group was formed to raise money for their two deaf brothers.

0:08:58 > 0:09:00They're lifelong campaigners.

0:09:00 > 0:09:02Jo grabbed her chance.

0:09:04 > 0:09:07When I became an ambassador for the Hearing Fund UK,

0:09:07 > 0:09:11this is when we were able to put the plan into action.

0:09:11 > 0:09:14We used our contacts to try to see if we could set up

0:09:14 > 0:09:17the project in Bangladesh.

0:09:17 > 0:09:20Merrill's son Justin knew exactly who to speak to.

0:09:20 > 0:09:23He made the breakthrough Jo had been looking for.

0:09:24 > 0:09:26Oh, it's lovely to see you both.

0:09:26 > 0:09:28'I couldn't have done it alone.'

0:09:28 > 0:09:31It was to do with the teamwork, the contacts that the

0:09:31 > 0:09:35Hearing Fund UK had and the Osmond family themselves.

0:09:35 > 0:09:37We'll bring in the ear mould, the hearing aid,

0:09:37 > 0:09:40the batteries and all the manpower to help get this started.

0:09:40 > 0:09:44We're going to help a lot of kids with the gift of hearing.

0:09:44 > 0:09:45You're not only an amazing ambassador

0:09:45 > 0:09:47for not only the Hearing Fund,

0:09:47 > 0:09:50but people throughout the whole world. So we're so proud of you.

0:09:50 > 0:09:53Thank you for making this happen.

0:09:53 > 0:09:54Go get 'em!

0:09:54 > 0:09:56# Hey, hey, hey, hey, hey, hey!

0:09:56 > 0:09:59- # We're having a party! - (Everybody)

0:09:59 > 0:10:01# Gonna dance and play

0:10:01 > 0:10:03# (What I say, now)

0:10:03 > 0:10:05- # We're having a party - (Yeah, yeah!)

0:10:05 > 0:10:08# Put the books away

0:10:08 > 0:10:12# Hey, looks like everybody showed up now

0:10:12 > 0:10:15# It seems like 101

0:10:15 > 0:10:18# But the prettiest girls in the neighbourhood... #

0:10:18 > 0:10:21My name's Jo Milne, and I'm from the United Kingdom.

0:10:21 > 0:10:24# Hey, hey, hey, hey, hey, hey! #

0:10:24 > 0:10:26Jo's arrival in Dhaka is big news.

0:10:28 > 0:10:32So here is the ambassador for Hearing UK,

0:10:32 > 0:10:34how will this present in Bangladesh?

0:10:34 > 0:10:36Why Bangladesh?

0:10:36 > 0:10:40For me, I've always had a connection with Bangladesh.

0:10:41 > 0:10:45I felt like royalty! Because people were queueing up to meet me.

0:10:45 > 0:10:48It was very humbling,

0:10:48 > 0:10:51particularly parents from the families who had deaf children.

0:10:56 > 0:10:58The ball's rolling.

0:10:58 > 0:11:02Specialists are making moulds, so the devices will fit perfectly.

0:11:03 > 0:11:08They're seeing hundreds, including the Begum family Jo met earlier.

0:11:08 > 0:11:11Once Starkey became involved, it was like the icing on the cake.

0:11:11 > 0:11:14It was then that I knew that the dream was going to happen.

0:11:14 > 0:11:17And it was going to happen very soon.

0:11:17 > 0:11:21I am very, very passionate to further my dream

0:11:21 > 0:11:25and to continue with the gift of hearing. Thank you.

0:11:25 > 0:11:27APPLAUSE

0:12:00 > 0:12:03It's the big day.

0:12:03 > 0:12:05I can't believe that the day is finally here.

0:12:05 > 0:12:08I'm just hoping that everything goes well.

0:12:08 > 0:12:11For some, it will be life-changing.

0:12:11 > 0:12:14The families are all anxious, excited, nervous.

0:12:14 > 0:12:15As we all are.

0:12:16 > 0:12:19HE SPEAKS OWN LANGUAGE

0:12:24 > 0:12:27Eager parents with their children have been queueing

0:12:27 > 0:12:30since first light to hear their names called.

0:12:39 > 0:12:41And it's all going to happen here.

0:12:45 > 0:12:48- Now, is this all of the volunteers? - Yes.- Yes.- You're sure?- Yes.

0:12:48 > 0:12:50It doesn't seem like enough.

0:12:50 > 0:12:52The team brought on board by the Osmonds,

0:12:52 > 0:12:56the Starkey Hearing Foundation, is on a ten-year mission to fit

0:12:56 > 0:12:59a million hearing aids around the world.

0:12:59 > 0:13:03You need to have someone who speaks Bangla at every single station so they can communicate.

0:13:03 > 0:13:07This one clinic alone is costing £300,000.

0:13:07 > 0:13:11You have to be patient, because some of them don't hear.

0:13:11 > 0:13:13It needs to run like clockwork.

0:13:14 > 0:13:18I think the challenge is making sure that all the volunteers know where they're assigned to.

0:13:18 > 0:13:20How are you guys?

0:13:20 > 0:13:23'Basic project management organisation and some basic

0:13:23 > 0:13:26'training stuff that ideally would have been done yesterday'

0:13:26 > 0:13:28when we set up the site, but because it wasn't,

0:13:28 > 0:13:29it's OK, we can handle it.

0:13:29 > 0:13:31We can do it today.

0:13:31 > 0:13:33OK, cool, thank you so much.

0:13:33 > 0:13:34Absolutely.

0:13:35 > 0:13:37ALL: One, two, three, yay!

0:13:37 > 0:13:40Whoo!

0:13:40 > 0:13:42APPLAUSE

0:13:42 > 0:13:43Word's got round.

0:13:43 > 0:13:46The waiting area is swamped.

0:13:46 > 0:13:48This is more than was bargained for.

0:13:50 > 0:13:55For the families, it means a long wait in intense Dhaka heat.

0:14:03 > 0:14:06For the volunteers, a challenge in crowd control.

0:14:07 > 0:14:09One minute, one minute! Wait, wait.

0:14:15 > 0:14:19When I saw the hundreds and hundreds of people outside,

0:14:19 > 0:14:22it really hit me how many people

0:14:22 > 0:14:24were going to receive these hearing aids.

0:14:26 > 0:14:29Amina's found the people to set up the entire event -

0:14:29 > 0:14:31friends from a local Rotary club.

0:14:32 > 0:14:36We have had to go through a lot of difficulties in organising this,

0:14:36 > 0:14:41but we are thrilled and we can look forward to organising more

0:14:41 > 0:14:42and more camps in future.

0:14:43 > 0:14:46When I actually started doing this project,

0:14:46 > 0:14:49I didn't have any idea how I'm going to do it,

0:14:49 > 0:14:53but it is really, really very touching.

0:14:55 > 0:14:59For the hearing aids to work, the ears need to be perfectly clear.

0:14:59 > 0:15:02The lucky ones are marked and sent straight through.

0:15:04 > 0:15:07For others, though, it's a trip to the cleaning station.

0:15:11 > 0:15:13Later today, it will finally happen.

0:15:13 > 0:15:17I mean, 500 children, and most of them are actually here right now.

0:15:20 > 0:15:23This is when the magic's about to happen, but at the same time,

0:15:23 > 0:15:24we want it to be done right.

0:15:24 > 0:15:26So I'm excited, anxious-excited.

0:15:31 > 0:15:32It's going to be all right.

0:15:32 > 0:15:34THEY SOB

0:15:45 > 0:15:47It hasn't even started yet, and...

0:15:48 > 0:15:51Wow, it is just emotional.

0:16:25 > 0:16:27Once attached to the earpiece,

0:16:27 > 0:16:29the hearing aid is turned up gradually

0:16:29 > 0:16:31until the right volume's found.

0:16:31 > 0:16:33The result - an earful of sound.

0:16:33 > 0:16:35Mah, mah, mah, mah, mah.

0:16:36 > 0:16:40It's magical watching a child hear for the very first time.

0:16:40 > 0:16:42Mah, mah, mah, mah, mah.

0:16:44 > 0:16:45THE CHILD LAUGHS

0:16:46 > 0:16:48Mah, mah.

0:16:48 > 0:16:49Mah, mah.

0:16:56 > 0:16:59- Mah, mah, mah, mah... - He's hearing, isn't he?

0:16:59 > 0:17:00HE LAUGHS

0:17:08 > 0:17:10Well, this is brand-new for him.

0:17:10 > 0:17:12All this sound that he's never had all of a sudden

0:17:12 > 0:17:14has been brought into his world.

0:17:14 > 0:17:16Pah, pah, pah, pah.

0:17:16 > 0:17:17Yup. See, he's hearing.

0:17:17 > 0:17:19That's amazing. Yay!

0:17:22 > 0:17:23Yay!

0:17:24 > 0:17:26- Yay! - APPLAUSE

0:17:26 > 0:17:27Yay!

0:17:29 > 0:17:33But getting it right is often a process of trial and error.

0:17:33 > 0:17:36- Very nice.- They're hearing aids, because they don't make you hear.

0:17:36 > 0:17:38You have to remember that.

0:17:38 > 0:17:40They give you a concept of sound.

0:17:40 > 0:17:42Hello. Hello.

0:17:42 > 0:17:44The high sound can be a bit painful.

0:17:45 > 0:17:46Hello, hello. Hello.

0:17:46 > 0:17:50When you're in this room, you don't realise that probably the high sound

0:17:50 > 0:17:52will eventually stabilise.

0:17:53 > 0:17:54Good?

0:18:00 > 0:18:03These are digital hearing aids which help these kids and people

0:18:03 > 0:18:07to identify the sounds, and which help them to live a normal life.

0:18:07 > 0:18:11'I can't imagine life without my hearing aid.

0:18:11 > 0:18:14'I mean, I started wearing my hearing aid when I was two years old,

0:18:14 > 0:18:18'and those hearing aids have enabled me to be who I am.

0:18:22 > 0:18:25'And I believe that all deaf people should be proud of who they are.

0:18:26 > 0:18:29'But at the end of the day, it is a hearing world.

0:18:29 > 0:18:32'And these hearing aids have enabled me to be a part of it.'

0:18:37 > 0:18:38Hello. Hello.

0:18:39 > 0:18:41Hello.

0:18:42 > 0:18:4411-year-old Alem has never heard before.

0:18:44 > 0:18:45Hello.

0:18:45 > 0:18:47- Hello.- Yay!

0:18:49 > 0:18:51It's something about the eyes of the children, and I'm, like,

0:18:51 > 0:18:54looking in their eyes, and the eyes are lighting up.

0:18:54 > 0:18:57Obviously all the children are different. They're having different reactions.

0:18:57 > 0:19:00Some are having, like, quiet emotions. Some are crying.

0:19:00 > 0:19:02Some are like, "What is happening?"

0:19:02 > 0:19:04But it's going to be life-changing for the kids, yeah.

0:19:04 > 0:19:06- Hi.- Hi.

0:19:10 > 0:19:13I'm a nervous wreck. I'm an emotional wreck.

0:19:15 > 0:19:17And we've got hundreds more.

0:19:17 > 0:19:19Absolutely hundreds more. It's not over yet.

0:19:19 > 0:19:20No, it's not over yet.

0:19:24 > 0:19:27Sadly, not every fitting ends with good news.

0:19:28 > 0:19:29Hello.

0:19:31 > 0:19:33Hello. Hello.

0:19:33 > 0:19:34The child is not hearing.

0:19:36 > 0:19:38His hearing cells are dead.

0:19:38 > 0:19:42The signals, the sound, is not reaching the brain

0:19:42 > 0:19:43for the child to respond.

0:19:49 > 0:19:52But for most, life is about to change.

0:19:52 > 0:19:55For them, and their loved ones.

0:19:55 > 0:19:56Yeah!

0:19:59 > 0:20:01This is what it's all about.

0:20:01 > 0:20:03Bringing families together.

0:20:03 > 0:20:06- Thank you as well.- Thank you, thank you.- You're welcome.

0:20:10 > 0:20:11A-a-ah.

0:20:11 > 0:20:13A-a-ah.

0:20:13 > 0:20:14O-o-oh.

0:20:14 > 0:20:16Ba-bah. Ba-bah...

0:20:16 > 0:20:19'There are more than 360 million people in the world who have

0:20:19 > 0:20:21'disabling hearing loss,

0:20:21 > 0:20:24and over 32 million children who have hearing loss.

0:20:24 > 0:20:28We know we can't get into the entire world to help them,

0:20:28 > 0:20:29but we can make an impact.

0:20:49 > 0:20:52Already, you can see how she's interacting with them now

0:20:52 > 0:20:54and she's turning from left to right.

0:20:54 > 0:20:57She knows that I am talking now.

0:20:57 > 0:20:58Can you hear me?

0:20:58 > 0:21:00Yes!

0:21:00 > 0:21:01I like that!

0:21:01 > 0:21:03This is the gift of hearing.

0:21:03 > 0:21:05This is what it's all about.

0:21:05 > 0:21:07It's amazing, amazing.

0:21:08 > 0:21:10Yay!

0:21:16 > 0:21:19But with the children facing so many challenges,

0:21:19 > 0:21:23Jo needs to know the hearing aids really are going to make a difference.

0:21:23 > 0:21:26She's travelling out of town to see for herself.

0:21:30 > 0:21:34It's a long journey through some of the poorest parts of Bangladesh.

0:21:45 > 0:21:48News of her visit has spread fast.

0:21:48 > 0:21:50All eyes are on Jo.

0:21:51 > 0:21:54But she has her sights set on one particular resident.

0:22:16 > 0:22:2016-year-old Morium is partially deaf and blind.

0:22:20 > 0:22:23Are they feeling comfortable?

0:22:23 > 0:22:24Are they comfortable?

0:22:24 > 0:22:26MAN TRANSLATES

0:22:44 > 0:22:45Morium's had a tough childhood.

0:22:45 > 0:22:49At the age of ten, she was expelled from school for poor performance.

0:22:51 > 0:22:52Well, I've got my hearing aid...

0:22:52 > 0:22:55It cut her off from education and her friends.

0:22:55 > 0:22:57Yes, we're going to go for a walk.

0:22:58 > 0:23:00Ah.

0:23:03 > 0:23:06Can you hear, can you hear the pigeons there, yeah?

0:23:08 > 0:23:09Are you the shy one?

0:23:46 > 0:23:47'She's not as withdrawn.

0:23:47 > 0:23:50'You can see her actually getting more involved.

0:23:50 > 0:23:53'You can see her actively talking to the other children.

0:23:53 > 0:23:54'And this is amazing.'

0:23:54 > 0:23:58'The hearing aid, it has broken down all those isolating barriers,

0:23:58 > 0:24:02'but there are thousands and thousands more children like Morium.'

0:24:03 > 0:24:05It's been so lovely to meet you.

0:24:05 > 0:24:06Can I hug you?

0:24:07 > 0:24:09Morium still has much catching up to do,

0:24:09 > 0:24:13but thanks to her hearing aids, her life is back on track.

0:24:14 > 0:24:16I will come back.

0:24:16 > 0:24:17I will come back and see you. Yeah?

0:24:33 > 0:24:36HORNS HONK

0:24:38 > 0:24:40Day two of the hearing clinics.

0:24:40 > 0:24:42Raqqia and her kids are waiting.

0:24:42 > 0:24:43It's the moment of truth.

0:24:46 > 0:24:47Pah, pah, pah.

0:24:49 > 0:24:50She can hear.

0:24:59 > 0:25:02Already, you can see the connection with, like, the mums.

0:25:02 > 0:25:06They can hear their mums' voices, and they are looking towards them.

0:25:06 > 0:25:09I just hope that these hearing aids can give them the chance to

0:25:09 > 0:25:10be the best they can be.

0:25:28 > 0:25:29Hello.

0:25:29 > 0:25:31Hello.

0:25:33 > 0:25:34The fittings are almost done.

0:25:34 > 0:25:37And all's gone smoothly.

0:25:38 > 0:25:40Well, almost.

0:25:46 > 0:25:48OK.

0:25:49 > 0:25:51Pah, pah, pah.

0:25:53 > 0:25:54Pah, pah, pah, pah.

0:25:59 > 0:26:00Wa-see.

0:26:10 > 0:26:13Tell the mother, the child must use the hearing aid

0:26:13 > 0:26:15as long as possible.

0:26:15 > 0:26:18That's how it's going to become easy for the child to use it and

0:26:18 > 0:26:19get the benefit of it.

0:26:21 > 0:26:24There are still many challenges ahead if the youngsters' lives

0:26:24 > 0:26:26are to be improved for good.

0:26:27 > 0:26:31Parents are trained to look after the aids and change batteries.

0:26:35 > 0:26:37A team of professionals and volunteers

0:26:37 > 0:26:40will provide support over the coming months.

0:26:40 > 0:26:43'The after-care, to me, is the most important part

0:26:43 > 0:26:46'and you have to do this yourself.

0:26:46 > 0:26:49'You have to be responsible for the maintenance of the hearing aid,

0:26:49 > 0:26:52'the battery change and vice versa.

0:26:52 > 0:26:55'So, this is when we have to educate the families

0:26:55 > 0:26:56'so they know what to do.'

0:27:04 > 0:27:06It's Jo's last day in Dhaka.

0:27:06 > 0:27:09It's been an extraordinary seven days.

0:27:33 > 0:27:34'Something's happened.'

0:27:35 > 0:27:37I've fallen in love with the country.

0:27:37 > 0:27:39APPLAUSE

0:27:41 > 0:27:45My life has changed and I'm having this incredible

0:27:45 > 0:27:46new sense of hearing.

0:27:46 > 0:27:48CHEERING

0:27:51 > 0:27:53I feel a connection to the country and its people.

0:27:55 > 0:27:57'All the emotions that were happening

0:27:57 > 0:28:00'when the hearing aids were being switched on.

0:28:03 > 0:28:04'Watching the children,

0:28:04 > 0:28:06'the way their eyes would light up.'

0:28:08 > 0:28:09THE CHILD LAUGHS

0:28:09 > 0:28:11Yay!

0:28:14 > 0:28:15MAN CLAPS

0:28:17 > 0:28:18'It's been very rewarding.

0:28:18 > 0:28:20'I feel very humbled.'

0:28:24 > 0:28:27There's so many more children that I want to reach.

0:28:30 > 0:28:31So it's not over.