0:00:12 > 0:00:1518th October, 2012...
0:00:17 > 0:00:21Across Britain, 100 cameras are filming the NHS on a single day.
0:00:21 > 0:00:25CAMPAIGNER: This change will be a disaster. CHEERING
0:00:26 > 0:00:30On this day, more than 1.5 million of us will be treated.
0:00:31 > 0:00:34Three days ago, you had a stroke.
0:00:34 > 0:00:371,500 of us will die.
0:00:37 > 0:00:402,000 will be born.
0:00:40 > 0:00:41EXHALES
0:00:41 > 0:00:43ALARM SOUNDS
0:00:43 > 0:00:46The NHS is the largest public health care system in the world.
0:00:49 > 0:00:52We want that to be in your voice all the time.
0:00:52 > 0:00:53Can I help you?
0:00:53 > 0:00:55We rely on it...
0:00:55 > 0:00:58- You're really brave. - ..complain about it.
0:00:58 > 0:00:59In the bin. That's because of you.
0:00:59 > 0:01:01Often, we take it for granted.
0:01:01 > 0:01:03Lucas! Lucas!
0:01:03 > 0:01:06What we expect from the NHS is ever-increasing.
0:01:08 > 0:01:10The money to pay for it isn't.
0:01:12 > 0:01:16If we could see what this institution does in a single day...
0:01:17 > 0:01:21..what would it make us think?
0:01:21 > 0:01:25This entire series tells the story of one day.
0:01:25 > 0:01:26So why isn't she waking up?
0:01:26 > 0:01:28100 cameras...
0:01:29 > 0:01:33..capturing the NHS as you've never seen it before.
0:01:33 > 0:01:35Baby born at five to three.
0:01:45 > 0:01:48- NEWSREADER:- It's six o'clock on Thursday, the 18th of October.
0:01:50 > 0:01:56Um...it could be any number of things that's wrong with this guy.
0:01:58 > 0:02:02- NEWSREADER:- The headlines this morning: Plans by the government...
0:02:11 > 0:02:13SHE WHISPERS
0:02:13 > 0:02:15- Is she still asleep?- Yes.
0:02:17 > 0:02:18All right?
0:02:18 > 0:02:20- You still asleep?- Dozing.
0:02:20 > 0:02:22HE KISSES HER
0:02:22 > 0:02:27I got a couple of hours. I had a few really peculiar dreams.
0:02:27 > 0:02:31You were taking the Christmas tree down and I got caught in it.
0:02:31 > 0:02:35Next thing, I was on a boat, going up a river, really fast.
0:02:35 > 0:02:39- I know, weird dreams. - SHE CHUCKLES
0:02:39 > 0:02:43Alan's wife Ann has been ill with kidney failure for three years.
0:02:43 > 0:02:47He's been looking after her and bringing her to hospital
0:02:47 > 0:02:50three times a week for life-saving dialysis.
0:02:50 > 0:02:53See you later. Take care.
0:02:53 > 0:02:56- Yeah. Look after yourself.- Don't worry yourself.- I'm not worried.
0:02:56 > 0:03:00- I haven't even got butterflies yet. - Oh, all right!
0:03:00 > 0:03:02But this afternoon, that could all end.
0:03:02 > 0:03:06Ann will become one of nine people in Britain to receive a new kidney today.
0:03:06 > 0:03:09Your hospital number, by any chance?
0:03:09 > 0:03:12No, I've never hardly been in hospital.
0:03:16 > 0:03:21All right. I'm just going to look at your tummy, if that's OK.
0:03:21 > 0:03:24We'll keep everything covered. That's lovely. Fantastic.
0:03:24 > 0:03:27We're going to take this kidney out.
0:03:27 > 0:03:30- I'll just pop an arrow there, if that's all right.- Yeah.
0:03:30 > 0:03:32When I make the cuts on your tummy,
0:03:32 > 0:03:37I'm going to make a cut just about here on your tummy, in the midline.
0:03:37 > 0:03:40That's where we're going to take the kidney out, OK?
0:03:40 > 0:03:44I'll make a little cut up here and probably two on this side.
0:03:44 > 0:03:47- Is that all right?- Yes.- OK, lovely.
0:03:47 > 0:03:49One of the things that we have to do, Alan, is,
0:03:49 > 0:03:54if something was to happen to Ann after your kidney has come out,
0:03:54 > 0:03:56what would you like to happen with the kidney?
0:03:56 > 0:03:58It can go to somebody else on the waiting list.
0:03:58 > 0:04:00Your kidney could go to research
0:04:00 > 0:04:04or we could put the kidney back into yourself.
0:04:04 > 0:04:06Or we could dispose of the kidney.
0:04:06 > 0:04:09No, I've already said, I'd give it to someone else. I've signed it.
0:04:09 > 0:04:11OK. Thank you.
0:04:14 > 0:04:16'We've been together for so long.
0:04:16 > 0:04:21'Don't ask me how many years, because I don't know. It's about 36, I think.
0:04:21 > 0:04:22'I think it's 36.'
0:04:24 > 0:04:28I don't normally like being in hospital, because I've hardly ever been in hospital.
0:04:28 > 0:04:32So, yeah, I'd rather be at home.
0:04:33 > 0:04:36You have to do these things, sometimes.
0:04:36 > 0:04:41You've got to keep your wife happy! HE CHUCKLES
0:04:46 > 0:04:48Are you happy with that?
0:05:06 > 0:05:09I like to always do my make-up first thing in the morning,
0:05:09 > 0:05:12because it makes me, personally, feel better
0:05:12 > 0:05:15and I feel that I can face the day better.
0:05:15 > 0:05:18So always, I do my make-up, every day.
0:05:18 > 0:05:23I do forget, when I wake up sometimes, how ill he is, yes.
0:05:24 > 0:05:28He's in bed at the moment. I'll get him up when I've done my make-up.
0:05:28 > 0:05:33Once he gets up, I dread what the day will bring.
0:05:33 > 0:05:36I don't think he accepts that he's got dementia.
0:05:36 > 0:05:39So I just refer to it as his memory loss.
0:05:45 > 0:05:49Bob? Cup of tea, dear.
0:05:49 > 0:05:53- We've got to go up the hospital today.- Who has?- You have.
0:05:53 > 0:05:57- Why?- You're going to have a little test, dear, for your memory.
0:05:58 > 0:06:02What? Go to the hospital for a test for my memory? What you on about?
0:06:02 > 0:06:06It's not very good, dear, so they're going to give you a little test for your memory
0:06:06 > 0:06:09- and you're going to see Dr Walker. - Just tell them I forgot to go.
0:06:09 > 0:06:13We can't do that, dear, when she's agreed to see you.
0:06:13 > 0:06:17- Well, my memory's gone! I forgot! - No, you have to go.
0:06:17 > 0:06:19I'm not going up the hospital.
0:06:19 > 0:06:23Come downstairs when you've had your tea and we'll have some toast
0:06:23 > 0:06:25and see how you feel. We normally go. You've been before.
0:06:25 > 0:06:29- You go every six to nine months. - The hospital?- Mm.
0:06:29 > 0:06:32We can't let her down, Bob, can we?
0:06:32 > 0:06:35Last time, she gave you some tablets that really helped for a while.
0:06:35 > 0:06:38- Who did?- Dr Walker.- What for?
0:06:38 > 0:06:42- You've just got to have a couple of tests.- Who has?- You have, dear.
0:06:42 > 0:06:45I'm not going to the hospital, right? Forget it.
0:07:07 > 0:07:09A pretty serious piece of kit, this is.
0:07:09 > 0:07:10Yeah, this is called a Dinamap.
0:07:10 > 0:07:13This takes his blood pressure,
0:07:13 > 0:07:16his pulse and his oxygen
0:07:16 > 0:07:18saturations on air. Erm...
0:07:20 > 0:07:23Let's just hope I can work it.
0:07:30 > 0:07:32I'm keeping an eye out for my patient.
0:07:32 > 0:07:36One eye on the CCTV and one voice on the phone.
0:07:36 > 0:07:39I've got another patient, it's called multi-tasking.
0:07:39 > 0:07:40Only women can do it.
0:07:42 > 0:07:44Come on, Kerry.
0:07:44 > 0:07:47Oh, I hope you haven't stopped for a pint on the way.
0:07:47 > 0:07:49He did assure me, and has assured me,
0:07:49 > 0:07:53that his last drink would be 4 o'clock yesterday afternoon.
0:07:53 > 0:07:57So we can just hope he's running late because of buses and nothing else.
0:07:59 > 0:08:02My anxiety levels are now going through the roof.
0:08:07 > 0:08:10Cheryl's first patient is Kerry Webber.
0:08:10 > 0:08:13A former boxing champion, he gave up the sport 20 years ago
0:08:13 > 0:08:16and has been drinking heavily ever since.
0:08:18 > 0:08:20He's starting a detox programme today
0:08:20 > 0:08:24and is one of over 130,000 people in Britain
0:08:24 > 0:08:27being treated for alcohol dependency.
0:08:27 > 0:08:30'If you are dependent on alcohol,'
0:08:30 > 0:08:35to stop drinking like that can be extremely dangerous.
0:08:35 > 0:08:39'People do have seizures and become very unwell.'
0:08:39 > 0:08:42The old saying is, "You can't die from not taking heroin,
0:08:42 > 0:08:46"but you can die if you stop drinking, very quickly."
0:08:49 > 0:08:54OK, this is your home for the day. This isn't a prison.
0:08:54 > 0:08:57If you want to smoke, you've got to go just outside the gates.
0:08:57 > 0:09:00- OK.- Feel free to do so. Would you like tea or coffee?
0:09:00 > 0:09:02I'd like a cup of coffee, I would.
0:09:02 > 0:09:05A cup of coffee. OK, so we'll do all these obs, we'll get that first.
0:09:05 > 0:09:07We'll do the clinical stuff first,
0:09:07 > 0:09:11then I'll do the looking after you, go and make you a nice cup of coffee.
0:09:11 > 0:09:13- OK.- All right? - Thank you very much.- No problem.
0:09:15 > 0:09:18I drink a good eight to ten pints of Strongbow a day
0:09:18 > 0:09:21and I'm up at 4 o'clock in the morning, then.
0:09:23 > 0:09:26Freezing cold, but boiling hot, dripping sweat.
0:09:26 > 0:09:29It's just like cold turkey, all the time.
0:09:29 > 0:09:31Your body's so used to it
0:09:31 > 0:09:34and you've got to keep it going, prolong it going
0:09:34 > 0:09:37until you're ready for bed again.
0:09:37 > 0:09:40It's like you drink to get yourself tired
0:09:40 > 0:09:44and then recycle the same thing in the morning.
0:09:44 > 0:09:46I'm going to breathalyse you now.
0:09:46 > 0:09:50- OK.- Right.- All right, you know the procedure, deep breath.
0:09:50 > 0:09:52- Yeah.- And I'll tell you when to blow. OK.
0:09:52 > 0:09:55MACHINE BLEEPS
0:09:55 > 0:09:57Blow...
0:09:58 > 0:10:00MACHINE BLEEPS
0:10:00 > 0:10:01That's it.
0:10:02 > 0:10:06- You've come up green, which indicates you haven't been drinking this morning....- No.
0:10:06 > 0:10:10- ..which is good. It shows you've got no alcohol in your system.- Great.
0:10:10 > 0:10:14Throughout the day, Cheryl will monitor and treat Kerry's withdrawal symptoms.
0:10:14 > 0:10:17- You're aware of who's in the room with you.- Yeah, I'm aware.
0:10:17 > 0:10:22- Tell me who's in the room?- Cheryl. - Yeah.- And two cameramen.
0:10:22 > 0:10:25- And you.- And myself.- And nobody else, you can't see anything else?
0:10:25 > 0:10:27- Nothing else.- No, OK.
0:10:29 > 0:10:31- Who am I?- Cheryl.- And what's my role?
0:10:31 > 0:10:34Nurse, erm...
0:10:34 > 0:10:36..drug-related officer.
0:10:36 > 0:10:39- And drink.- That's right.
0:10:39 > 0:10:43Can you hold your arms out for me, Kerry. Tremors?
0:10:43 > 0:10:47I'm shaking inside more than outside.
0:10:54 > 0:10:58There we go, first two tablets of the day.
0:11:14 > 0:11:16OK.
0:11:17 > 0:11:19Sometimes, I'll tell a little white lie,
0:11:19 > 0:11:20so I can get him to the hospital.
0:11:20 > 0:11:23I'll say, we're going to go out for a meal
0:11:23 > 0:11:26and then I'll go on my journey and then tell him
0:11:26 > 0:11:28that we're going to pop in there first.
0:11:30 > 0:11:32I actually might try that, in a minute,
0:11:32 > 0:11:36because once he's in the car, he will probably be fine.
0:11:36 > 0:11:39He might have a little shout, but he will go,
0:11:39 > 0:11:40so I think that's what I'll try.
0:11:45 > 0:11:47What we'll do, then, if you like, have a wash and change
0:11:47 > 0:11:51and we'll go out and have something to eat and we'll just pop in there on the way back.
0:11:51 > 0:11:55- Pop in where?- Just to have your little test.- No! What test?
0:11:55 > 0:11:57Well, you've got to go, dear.
0:11:57 > 0:11:59What are you talking about, I've got to go?
0:11:59 > 0:12:03Shall we just go out for a meal? If you have a wash, we'll go out for a meal.
0:12:03 > 0:12:04- All right.- Right?
0:12:04 > 0:12:06I'm not going to no bloody hospital.
0:12:06 > 0:12:10No, all right, we're going to go out for a meal, because we haven't done anything for ages.
0:12:10 > 0:12:12- Do you want to do that? - That's all right.- All right.
0:12:12 > 0:12:16You go in the bath and have a wash and I'll put your clothes on the bed.
0:12:19 > 0:12:24It did work. He will show off, then, when he knows where we're going.
0:12:24 > 0:12:27So you will have to put up with a bit of shouting,
0:12:27 > 0:12:29but that wasn't bad, was it?
0:12:32 > 0:12:36- Is that a relief for you?- Yes, but we're not there yet, are we?
0:12:36 > 0:12:38We've got to get him out yet.
0:12:38 > 0:12:39SHE LAUGHS
0:12:39 > 0:12:42I'm just going to get my handbag and that ready, OK?
0:12:44 > 0:12:48- Hang on, dear, I'm just going to get your shoes. - I've got a pair of shoes on.
0:12:48 > 0:12:51- No, you've got to put your tan ones on, dear.- What's wrong with these?
0:12:51 > 0:12:55Erm, the tan ones look better. I've polished the tan ones for you, dear.
0:12:55 > 0:12:57Hang on a minute.
0:13:02 > 0:13:05Sometimes I think it isn't worth going to the doctors.
0:13:07 > 0:13:11I mean, when he plays up like this, I just think, "I won't go".
0:13:11 > 0:13:14But I like to, you know,
0:13:14 > 0:13:19do my best and I always think maybe there might be a new tablet that he can try,
0:13:19 > 0:13:22if it kept him as he is now, not any worse.
0:13:22 > 0:13:26I would like to hope that they could do more, but they don't do any more.
0:13:26 > 0:13:29That's it, you get a couple of appointments
0:13:29 > 0:13:33and they're very nice, but that's it, really, basically.
0:13:33 > 0:13:35Everything else is down to you.
0:13:38 > 0:13:40Susan has been Bob's full-time carer
0:13:40 > 0:13:43since he was diagnosed with dementia six years ago.
0:13:46 > 0:13:49She's one of nearly six million unpaid carers in Britain,
0:13:49 > 0:13:51looking after an ill relative.
0:13:52 > 0:13:55There's a lot of cars out here, isn't there?
0:13:55 > 0:13:57- You go around that side. - What side?- Around there.
0:13:57 > 0:14:01- We're getting in here, are we? - Yeah. Mind what you're doing.
0:14:07 > 0:14:10You met me at The Seven Kings, didn't you, like, a night club?
0:14:10 > 0:14:12Do you remember?
0:14:13 > 0:14:16- No, I can't say I do.- You did.
0:14:19 > 0:14:21We used to come down here to the hospital,
0:14:21 > 0:14:23it wasn't really an hospital, was it?
0:14:23 > 0:14:26- We're going there in a minute, dear.- Are we?- Mmm.
0:14:27 > 0:14:30Bob has a check-up every six months.
0:14:30 > 0:14:33There's no cure for dementia and, with an ageing population,
0:14:33 > 0:14:36it's one of the fastest-growing diseases in Britain.
0:14:38 > 0:14:41- Cor, oh, dear, it's all coming back to me now.- Is it?- Very slowly.
0:14:41 > 0:14:45- Oh, good.- Yes, I remember it well. I'm beginning to remember it now.
0:14:45 > 0:14:47We go in here.
0:14:47 > 0:14:49- That's it, dear.- Yeah.
0:14:49 > 0:14:52- All right, ready?- Yeah.
0:14:52 > 0:14:54Come on, then.
0:14:57 > 0:15:00Hello, appointment for Mr Sawyer.
0:15:06 > 0:15:08What you do with your mind and your head while you're out there.
0:15:10 > 0:15:12Sorry.
0:15:15 > 0:15:17- Happiness.- Yeah.
0:15:26 > 0:15:28How are you doing? Are you all right? I'm one of the consultants.
0:15:28 > 0:15:32- Mum and dad, are you?- Yes.- What's your name, young lady?- Bethany.
0:15:32 > 0:15:36- Bethany, OK. What happened? - I fell off the monkey bars.- OK.
0:15:36 > 0:15:37- Did you bang your head?- No.
0:15:37 > 0:15:40- OK, have you hurt your neck?- No. - Your back?
0:15:40 > 0:15:43Is it just your arm? OK. Let's have a quick look at everything else.
0:15:43 > 0:15:45- If I press on your neck, that's not sore there?- No.
0:15:45 > 0:15:49Press on your chest, that's OK? Your tummy is OK?
0:15:49 > 0:15:50Yes, it's OK.
0:15:50 > 0:15:53Hips are OK. I'm going to take that off and have a quick look.
0:15:57 > 0:16:00Oh, dear, that's possibly a dislocated elbow.
0:16:00 > 0:16:04Right, a dislocated elbow. That looks very nasty, indeed, actually. OK.
0:16:04 > 0:16:08Open your fingers out like that. OK. Pinch my fingers.
0:16:08 > 0:16:12That's right, and straighten your hand out like that. OK, all right.
0:16:12 > 0:16:15She's got a very nasty break in there.
0:16:15 > 0:16:18I'm pretty certain she's going to need to go to the operating theatre,
0:16:18 > 0:16:19erm, tonight.
0:16:23 > 0:16:27You can't wrap children up in cotton wool. I have five children myself.
0:16:29 > 0:16:33They do things that have a risk attached to them, that's life.
0:16:33 > 0:16:37Categorically, you should not ban monkey bars, swings,
0:16:37 > 0:16:41playgrounds or anything associated with having fun.
0:16:52 > 0:16:55ON TV: These are largely positive figures,
0:16:55 > 0:16:57which indicate that the recession and cuts in policing...
0:16:57 > 0:17:00- Are you OK, there?- Yeah.
0:17:00 > 0:17:03The bowl into which the placenta is, so we put...
0:17:09 > 0:17:12- Date of birth, please?- 22nd of March.
0:17:12 > 0:17:14Lovely.
0:17:14 > 0:17:21I've never had so many people fuss over me!
0:17:21 > 0:17:26- As we go out...- Yeah.- ..we couldn't just go by the ladies' ward,
0:17:26 > 0:17:28so I can say goodbye to my wife? She's just...
0:17:28 > 0:17:31- We can't really start wheeling the patients into there.- Oh, all right.
0:17:31 > 0:17:35It's just that she's at the beginning of the ward. It's all right, it doesn't matter.
0:17:35 > 0:17:38Well, if she's there, she can come and say hello, if she wants, on the way out.
0:17:38 > 0:17:40Oh, it doesn't matter.
0:17:43 > 0:17:47- Which bed is she in? - The first bed, there.
0:17:48 > 0:17:52- Sorry I'm mucking you about! - You're not mucking me about.
0:17:52 > 0:17:56- I just wanted to say goodbye to her, just in case!- Where are you going?
0:17:56 > 0:17:59I don't know, I might pop off, mightn't I?
0:17:59 > 0:18:03- Don't be silly. You'll be here to watch this.- Yeah.
0:18:04 > 0:18:07- Are you all ready?- Yeah. - How do you feel?- All right.- Yeah.
0:18:07 > 0:18:10I was getting a little bit... I don't know...
0:18:10 > 0:18:12Yeah, I'm getting a bit. A little bit.
0:18:12 > 0:18:14Not too bad, but still...
0:18:14 > 0:18:18Oh, well, good luck. I'll see you... All right, see you.
0:18:18 > 0:18:21- All right?- All right, yeah. - Take care.- See you, love.
0:18:21 > 0:18:23- Bye.- See you.
0:18:27 > 0:18:30As with all surgery, there are uncertainties.
0:18:30 > 0:18:32For Alan, there is a small risk of death
0:18:32 > 0:18:35and a one in 20 chance of a major complication.
0:18:40 > 0:18:42Holding bay, first.
0:18:42 > 0:18:44Holding bay, first, all right.
0:18:44 > 0:18:47'I tried to talk him out of it several times,'
0:18:47 > 0:18:51because I knew what it would mean for him.
0:18:52 > 0:18:56But he wouldn't have any of it. He just said, "No, I want to do it."
0:18:58 > 0:19:01'I don't think he really realises exactly what he's risking.
0:19:02 > 0:19:05'He just doesn't think about things like that.
0:19:05 > 0:19:08'He just wants me to get better.'
0:19:10 > 0:19:14I've just got to wait and hope and pray that he's all right.
0:19:20 > 0:19:21She's getting needles.
0:19:24 > 0:19:26I don't like needles!
0:19:53 > 0:19:57A bit of Alan's small-bowel is popping out there.
0:19:58 > 0:20:00I'm just going to make sure that this is about the right size.
0:20:00 > 0:20:02Is he fully relaxed?
0:20:03 > 0:20:05I'm just going to pop my hand in Alan's tummy now.
0:20:05 > 0:20:07That's a lovely fit.
0:20:09 > 0:20:11This is our very special hand port,
0:20:11 > 0:20:13which is that bit of plastic.
0:20:13 > 0:20:16I suppose it's a bit like the join on your Costa coffee cup.
0:20:18 > 0:20:20So my hand now goes inside.
0:20:22 > 0:20:24I can feel Alan's kidney.
0:20:26 > 0:20:30Just here, we're going to put our camera port
0:20:30 > 0:20:36and it can see around corners because it's got an angle on it.
0:20:36 > 0:20:37- Are you happy with that?- Yeah.
0:20:40 > 0:20:43To see how the inside of a human being works, it's incredible.
0:20:43 > 0:20:45Absolutely incredible.
0:21:10 > 0:21:12This is the kidney here.
0:21:12 > 0:21:14I've dissected around the back of it.
0:21:15 > 0:21:17These veins are really massive.
0:21:17 > 0:21:21I just, you know, I must never make a mistake.
0:21:38 > 0:21:41I still haven't heard anything.
0:21:42 > 0:21:46I've just got to pray that God keeps him safe.
0:21:58 > 0:22:01Alan will be telling me not to be so silly.
0:22:13 > 0:22:17Then they come round with special visitors.
0:22:19 > 0:22:22That ain't going to make me feel no better.
0:22:31 > 0:22:38I tell you, it's many years since I've been here, but I'm sure
0:22:38 > 0:22:40you're the lady we used to see.
0:22:40 > 0:22:42- That's right.- Yes.
0:22:42 > 0:22:46- Quite a few times. - Yes, that's right, I remember.
0:22:48 > 0:22:49It's a little bit hot in here.
0:22:49 > 0:22:52It's not often I remember people like that.
0:22:52 > 0:22:55Tell me, how do you spend your days?
0:22:55 > 0:22:59- Do you go out? Do you go out by yourself?- Oh, no.
0:22:59 > 0:23:03We're going back to the old times, old questions, now.
0:23:03 > 0:23:06- Yes, I always ask if you go out... - I'm beginning to remember these now.
0:23:06 > 0:23:11- ..what you do.- I'm beginning to remember these now. Do I go out?
0:23:14 > 0:23:17- Do you go out with your wife? - Not if I can help it!
0:23:17 > 0:23:20Do you go shopping or do you go and visit friends?
0:23:22 > 0:23:24- No...- Not so much. - I have to say, no.
0:23:24 > 0:23:28I can't get him out now, he doesn't want to go out.
0:23:28 > 0:23:29No, I'm not used to it.
0:23:29 > 0:23:34Are there times when you see things in the house that perhaps
0:23:34 > 0:23:38- other people can't see?- Sometimes you do see things, don't you?
0:23:38 > 0:23:40Like when you get me up in the night
0:23:40 > 0:23:43and you keep seeing spaceships and aliens.
0:23:46 > 0:23:51- You can't remember?- What about cats? You see cats at night.
0:23:51 > 0:23:53We haven't actually got any cats.
0:23:55 > 0:23:56She's mad.
0:23:56 > 0:24:00She's not the easiest person in the world to get on with,
0:24:00 > 0:24:05- but we don't...- Should we ask her how easy YOU are to get on with?!
0:24:05 > 0:24:10How do you think things have been over the last six months?
0:24:10 > 0:24:12They've been quite bad.
0:24:12 > 0:24:15His memory, from one minute to the next,
0:24:15 > 0:24:17he doesn't remember anything, at all.
0:24:18 > 0:24:21I'm actually terrified to let him out,
0:24:21 > 0:24:23because he doesn't know where he is.
0:24:23 > 0:24:27And the weekend before, he didn't even know who I was.
0:24:27 > 0:24:29He wanted to go home to his mum.
0:24:29 > 0:24:34And also accidents, you know, in the bathroom. That's happening.
0:24:34 > 0:24:38It's starting to happen that he doesn't always recognise you.
0:24:38 > 0:24:43- No, he doesn't, no.- Sorry, she's a mental case.- It's true, dear.
0:24:44 > 0:24:47It's very upsetting, because he was so active, so clever,
0:24:47 > 0:24:51and I just... I know it's silly, but I want him back.
0:24:53 > 0:24:57Do you remember some time ago, we discussed that it would be nice
0:24:57 > 0:25:01- if you could come once a week to the day hospital?- Just once.
0:25:01 > 0:25:04Sorry, I'm lost.
0:25:04 > 0:25:09It means somebody would come and pick you up, a little bus,
0:25:09 > 0:25:14and you come here and your wife would then have a little bit of time to
0:25:14 > 0:25:18do the things that she wants to do - go to a hairdresser's, go shopping.
0:25:18 > 0:25:20Yeah, I, basically, remember this.
0:25:20 > 0:25:26- I don't remember it all, but...- We discussed it and then you decided
0:25:26 > 0:25:30you don't want to stay, you wanted to be all the time with your wife.
0:25:30 > 0:25:33- Why don't you try it, just once? - Try what, sorry?
0:25:33 > 0:25:37- To come for the day, have a sandwich, cup of tea.- No.
0:25:37 > 0:25:41You have to look at it that it will be good for you,
0:25:41 > 0:25:43because you don't do so much
0:25:43 > 0:25:49and it would be good to meet other people, to have a bit of stimulation.
0:25:49 > 0:25:52That's the way I live, the way you're saying,
0:25:52 > 0:25:55because I play golf...
0:25:57 > 0:26:01I belong to the local golf club and I play there twice a week.
0:26:01 > 0:26:05I think the problem is that you used to do that,
0:26:05 > 0:26:09so you used to be very active and go out, but now you don't.
0:26:09 > 0:26:12Can I just ask your wife,
0:26:12 > 0:26:16have you considered a respite - you know, having a week where
0:26:16 > 0:26:18your husband would...
0:26:18 > 0:26:24I would consider it, but I don't know how... I don't think he'd go.
0:26:25 > 0:26:28Would you? You wouldn't go away for a week, would you,
0:26:28 > 0:26:34- to give me a rest?- It depends on where I'm going and why I'm going!
0:26:34 > 0:26:37I say that - where I'm going and why I'm going -
0:26:37 > 0:26:41because if it's something to do with, um...
0:26:43 > 0:26:47..making the...house more...
0:26:52 > 0:26:56I think it's really important that you come to the day hospital.
0:26:56 > 0:27:01We have to have a bit of a balance between what you would like
0:27:01 > 0:27:05- and what your wife would like. - Yeah, I understand where you're coming from, but...
0:27:20 > 0:27:24Unfortunately, he will get worse.
0:27:24 > 0:27:26And, unfortunately, there will be a time
0:27:26 > 0:27:30when you won't be able to look after him at home.
0:27:30 > 0:27:36He can get aggressive and if he puts you at risk, you need to tell me.
0:27:36 > 0:27:38No, I would. I would.
0:27:38 > 0:27:43If you feel at risk, or if your husband hits you or pushes you.
0:27:43 > 0:27:45I think if we don't do anything,
0:27:45 > 0:27:48then we're going to have a crisis quite soon.
0:27:48 > 0:27:52Because he will be angry, I think, about going to a respite,
0:27:52 > 0:27:56but he will get used to it, after a while. It will become easier.
0:27:56 > 0:28:00And it will mean that he will stay longer at home.
0:28:00 > 0:28:02That would be good, really.
0:28:03 > 0:28:07Because it worries me considerably, the thought of not having him
0:28:07 > 0:28:08there, at all.
0:28:10 > 0:28:11- Yeah.- Mmm.
0:28:13 > 0:28:16- Are you driving?- Me, I'm driving.
0:28:16 > 0:28:20- It's dangerous.- Stop it! It's fine!
0:28:21 > 0:28:25I don't think that people quite appreciate what an amazing job
0:28:25 > 0:28:29these carers do and how hard it is for them.
0:28:29 > 0:28:31That's it, you going to get in?
0:28:31 > 0:28:36I think my main anxiety is that she's pushing herself too much,
0:28:36 > 0:28:39and that she is not letting go,
0:28:39 > 0:28:44and I think my role is now, increasingly, to help her to let go.
0:28:48 > 0:28:51Big push up, Martin.
0:28:56 > 0:28:58'West Street - what's the problem?'
0:28:58 > 0:29:02'My neighbour, he's had a mild stroke
0:29:02 > 0:29:04'and is having the same symptoms again,
0:29:04 > 0:29:07'and it's now his speech, as well.'
0:29:07 > 0:29:09'OK. Are you with him, at the moment?'
0:29:09 > 0:29:12'I am, yes, and my husband is here, as well.'
0:29:12 > 0:29:14One, two, three.
0:29:15 > 0:29:19Edwin, my name is Damien and we're going to just check a few things.
0:29:19 > 0:29:21Now, does your voice sound like it normally sounds,
0:29:21 > 0:29:24- or do you think it sounds a bit different?- No, quite normal.
0:29:24 > 0:29:27- OK, do you know where you are at the moment?- Yep.- Where are we?
0:29:27 > 0:29:28- Jimmy Cook.- OK, fine.
0:29:28 > 0:29:31I'm going to ask you to do a couple of things. Can you look at me?
0:29:31 > 0:29:35Can you pull a big smile for me? OK. Can you clench your teeth?
0:29:35 > 0:29:37I know you've not got any, OK.
0:29:37 > 0:29:40Now, with your arms, can you lift those up for me? OK.
0:29:40 > 0:29:42And push that down for me.
0:29:42 > 0:29:43Now, with your legs, your left leg,
0:29:43 > 0:29:48can you lift that up as much as you can for me? OK. Pull that down now.
0:29:48 > 0:29:50- OK. Can you lift this right leg up?- No.
0:29:50 > 0:29:53That's the one that's had the problem?
0:29:53 > 0:29:56- OK.- Just the same as it was last time.
0:29:56 > 0:29:59- Can you feel me touching that leg?- Yeah.
0:29:59 > 0:30:02- So, at the moment, you can't move that, whatsoever?- No.
0:30:02 > 0:30:04And that was exactly how it presented,
0:30:04 > 0:30:07the first time you had the mini-stroke?
0:30:07 > 0:30:10- But it settled, did it, the first time?- Yeah, it did.
0:30:10 > 0:30:13I was walking about with a stick, smashing.
0:30:13 > 0:30:16- Are you on your own at home?- Yeah.- OK.
0:30:16 > 0:30:18- So who did you ring, your neighbour, was it?- Yeah.
0:30:20 > 0:30:22And do you get any help from anybody?
0:30:22 > 0:30:25- Well, the neighbour that came with me tonight.- OK.
0:30:25 > 0:30:29- But you don't have a formal carer or anything like that?- Oh, no.
0:30:34 > 0:30:39- How old are you again? - 81.- 81, all right.
0:30:39 > 0:30:42Hello, it's Damien, one of the A&E regs. Is that the med reg?
0:30:42 > 0:30:45Sorry to bother you. Just a quick question.
0:30:45 > 0:30:47I've got a chap in his 80s and he's got this jerking
0:30:47 > 0:30:50- all the way down his leg... - Can I give you these tablets?
0:30:50 > 0:30:52Is that better?
0:30:52 > 0:30:53I'm going to take this off you
0:30:53 > 0:30:57and put a gown on you to cover you up, all right?
0:30:57 > 0:31:00- It's running down into my eyes! - All right!
0:31:14 > 0:31:17Here we are, a nice cup of coffee, and one for me, as well.
0:31:17 > 0:31:21Not too strong for you, is it? I drink mine like mud. OK?
0:31:22 > 0:31:26- Are you feeling a little bit calmer now?- I feel more relaxed.
0:31:26 > 0:31:29You do? Good.
0:31:31 > 0:31:33How many do you smoke a day now?
0:31:33 > 0:31:37- About 20. - I've given up, see?- Have you?
0:31:37 > 0:31:40- Yeah.- I didn't start smoking until I was 20.
0:31:40 > 0:31:42I didn't have a pint until I was 24.
0:31:42 > 0:31:44- I know, after you gave up boxing.- Yeah.
0:31:46 > 0:31:49Almost half the people who start NHS detox programmes today
0:31:49 > 0:31:51will go back to drinking.
0:31:53 > 0:31:55Grant has started three times and failed.
0:31:55 > 0:31:59Now, he's come in to discuss a residential detox.
0:31:59 > 0:32:01Did they say how long you're going to be in?
0:32:01 > 0:32:04- They're keeping me in for two weeks.- Yeah.
0:32:04 > 0:32:06I don't mind going in for two weeks.
0:32:06 > 0:32:09Grant's daily routine is getting up in the morning,
0:32:09 > 0:32:11he has a drink, he gets on the bus, he goes to the club,
0:32:11 > 0:32:13and that's where he stays all day.
0:32:13 > 0:32:19I've been drinking since I was about 15. I'll be 48 come Christmas.
0:32:20 > 0:32:23And sometimes I'll go three days without having anything to eat -
0:32:23 > 0:32:25just drinking all the time.
0:32:25 > 0:32:28It was drink that was filling me up all the time.
0:32:28 > 0:32:31Normally, when I don't have a can, I shake like hell in the mornings.
0:32:31 > 0:32:36So I've got to do it. Definitely got to do it this time.
0:32:36 > 0:32:38My body is telling me I've got to do it.
0:32:40 > 0:32:44Because of the deprivation in the Valleys, because of the lack
0:32:44 > 0:32:48of opportunities, because of the high levels of unemployment,
0:32:48 > 0:32:51we're seeing far more people come through the door.
0:32:52 > 0:32:55You could have maybe five, six, seven patients
0:32:55 > 0:32:59come in from the same street with alcohol-related problems,
0:32:59 > 0:33:03and that's right across the board - the whole of Wales, unfortunately.
0:33:11 > 0:33:15- Hello.- How's things?- Not bad. How are you?- All right. What are you doing?
0:33:15 > 0:33:19- I'll sit down.- So, how do you two know each other, then?
0:33:19 > 0:33:22I'm his uncle, and there's a year between us!
0:33:22 > 0:33:23HE LAUGHS
0:33:23 > 0:33:25We were brought up together.
0:33:25 > 0:33:28Brought up together. We've known each other since we were that high.
0:33:28 > 0:33:31- Do you know a lot of people in the same situation?- Oh, yes.
0:33:31 > 0:33:34We've lost a good couple of friends from drinking, like.
0:33:34 > 0:33:38- BLEEP,- who was married to- BLEEP- before.
0:33:38 > 0:33:42- He was only 39, when he died, and then there was- BLEEP.
0:33:42 > 0:33:44He died when he was 42.
0:33:44 > 0:33:46I don't want to go through that.
0:33:46 > 0:33:48I definitely don't want to go through that.
0:33:55 > 0:34:00I am starting to shake a bit now. I always do! A couple of hours.
0:34:04 > 0:34:06It's time now to go back down to the club for a quick pint,
0:34:06 > 0:34:08before I really start shaking.
0:34:17 > 0:34:19There are more than 1.5 million people in Britain
0:34:19 > 0:34:21who are dependent on alcohol.
0:34:21 > 0:34:23Each day, the NHS spends over £8 million treating
0:34:23 > 0:34:25alcohol-related conditions.
0:34:58 > 0:35:02So now, we'll just cut with a pair of scissors...
0:35:03 > 0:35:06There is some urine coming out. That's the inside of the tube.
0:35:08 > 0:35:10Can somebody give Raj Singh a call?
0:35:12 > 0:35:15In hospitals with more resources, live kidney transplants
0:35:15 > 0:35:19involve two surgeons, so they can focus on one patient each.
0:35:21 > 0:35:27Your artery is there. So I think you've got lots of length.
0:35:27 > 0:35:29I can't give you any more on the vein,
0:35:29 > 0:35:31because the vena cava is fully dissected.
0:35:31 > 0:35:33No, that's fine.
0:35:33 > 0:35:37I'm not going to take a chunk out of the cava, but yeah.
0:35:38 > 0:35:40That's our ureter.
0:35:42 > 0:35:44Happy?
0:35:47 > 0:35:49No, it's just artery.
0:35:52 > 0:35:57I think it's fine. Stapler, please. Stapler's ready, back table ready,
0:35:57 > 0:36:01ice OK? OK, start the clock, start the clock, now.
0:36:03 > 0:36:06One, two, three, four, five, six.
0:36:13 > 0:36:14Here is Alan's kidney.
0:36:18 > 0:36:23Now we rush it across to Mr Singh, who is going to flush it out.
0:36:27 > 0:36:32There are close to 6,500 people on the waiting list for a new kidney.
0:36:34 > 0:36:38Almost every day, someone dies waiting for a transplant.
0:36:41 > 0:36:43- You feeling OK?- Yeah, yeah.
0:36:43 > 0:36:47A little bit nervous, but not as much as I expected.
0:37:06 > 0:37:08Two small and two large.
0:37:20 > 0:37:24All right, guys. Can we note the time kidney out of ice?
0:37:25 > 0:37:28We want to make sure that the ureter is down.
0:37:28 > 0:37:30Put your hand always on here.
0:37:30 > 0:37:32Make sure you don't take it off,
0:37:32 > 0:37:35because the kidney will fall on the ground by mistake.
0:37:36 > 0:37:39If the transplant has worked, the kidney will fill with blood
0:37:39 > 0:37:41and produce urine.
0:37:47 > 0:37:50You can see the kidney is getting pinker and pinker,
0:37:50 > 0:37:52so this side is almost all pink.
0:37:53 > 0:37:55And hopefully, with some luck,
0:37:55 > 0:38:01we might be seeing urine come out from the ureter, which is this one.
0:38:01 > 0:38:04But you have to give us a couple of minutes for that.
0:38:04 > 0:38:07It's contracting, you can see the ureter contracting there.
0:38:07 > 0:38:08When the ureter contracts, that is
0:38:08 > 0:38:13a sign that it's going to push out some urine. There.
0:38:13 > 0:38:15Drops of holy water.
0:38:17 > 0:38:21There, the urine is coming, you can see the trickle.
0:38:21 > 0:38:23That's lovely, isn't it?
0:38:24 > 0:38:27I think once the blood pressure gets better, it will be more.
0:38:27 > 0:38:30- We've got the blood ready. - It's beautiful.
0:38:30 > 0:38:33Yes, I think we are all very happy here.
0:38:45 > 0:38:50- Big needle for your nose to be injected.- How long is it, actually?
0:38:52 > 0:38:54About that big.
0:38:54 > 0:38:57Knightsbridge, that's down by Harrods.
0:38:59 > 0:39:03I can remember just breaking down crying and saying,
0:39:03 > 0:39:05"Am I going to die?"
0:39:14 > 0:39:16We have a blocked tube, so we're about to change the tube
0:39:16 > 0:39:21of the baby, so we can ventilate the baby properly.
0:39:43 > 0:39:47You never think it's going to happen to you.
0:39:47 > 0:39:50You always talk about it, planning, birth plans.
0:39:50 > 0:39:56We had everything ready. And nothing went according to the plan.
0:39:56 > 0:39:59You know that you have not done any mistake,
0:39:59 > 0:40:03during the whole pregnancy, but I think that's God's will,
0:40:03 > 0:40:07to tell human beings how helpless we are.
0:40:10 > 0:40:12Yeah.
0:40:12 > 0:40:14Look at his arms, they're all puffed up,
0:40:14 > 0:40:16they have so many needles in there.
0:40:19 > 0:40:21He's a good-looking boy.
0:40:22 > 0:40:25It's only going to get better and better.
0:40:26 > 0:40:29Ashaz is seven days old.
0:40:29 > 0:40:33He was temporarily starved of oxygen during birth and transferred
0:40:33 > 0:40:36to neonatal intensive care at St Thomas's,
0:40:36 > 0:40:38where doctors stabilised him.
0:40:39 > 0:40:41His parents will find out today
0:40:41 > 0:40:44whether or not he has suffered any permanent brain damage.
0:40:45 > 0:40:48We don't have the result of the MRI scan.
0:40:48 > 0:40:51Hopefully, we will have it today. Obviously, when we do have
0:40:51 > 0:40:54the result, we will sit down and talk with you about it.
0:40:54 > 0:40:58I'm not sure that we know enough, really,
0:40:58 > 0:41:02to be able to give you an idea as to how likely it is that
0:41:02 > 0:41:05he will come through this entirely unscathed,
0:41:05 > 0:41:08or to what extent he might have some problems.
0:41:09 > 0:41:13- Let's take it one step at a time. - I haven't heard him cry yet.
0:41:13 > 0:41:15Do you think that will take a while?
0:41:15 > 0:41:18Well, his throat is probably a bit sore,
0:41:18 > 0:41:22because he had the tube down his lungs for a week.
0:41:22 > 0:41:25Once again, we'll just have to wait and see.
0:41:25 > 0:41:28- It would be nice to hear him make some sounds.- Definitely.
0:41:28 > 0:41:31Although you won't always say that!
0:41:33 > 0:41:36One in ten babies born today will be transferred straight to
0:41:36 > 0:41:38a neonatal ward for specialist care.
0:41:40 > 0:41:42We deal with babies
0:41:42 > 0:41:46who are extremely sick. Many, unfortunately, who don't make it.
0:41:46 > 0:41:50But babies that come through intensive care may be left
0:41:50 > 0:41:54with brain damage, which means that parents are not only being
0:41:54 > 0:41:57parents and doing their routine looking after babies,
0:41:57 > 0:42:00kind of thing, but also they really have to learn from scratch
0:42:00 > 0:42:03quite advanced bits of care.
0:42:15 > 0:42:19- ANNOUNCER:- For the purpose of security and safety management...
0:42:33 > 0:42:36Doctors don't know the cause of Edwin's seizure,
0:42:36 > 0:42:39but they have now stabilised him with medication.
0:42:42 > 0:42:47- How we know each other is we're neighbours. Aren't we?- Yeah.
0:42:47 > 0:42:50- Next door neighbours.- What? - How we know each other.- Yeah.
0:42:51 > 0:42:56We both live next door to each other. We have done for 17 years.
0:42:56 > 0:43:00She chucks her rubbish over into my garden!
0:43:02 > 0:43:03That's how I know her.
0:43:09 > 0:43:11We see each other nearly every day, though, don't we?
0:43:11 > 0:43:15- If we're in the garden.- Dizzy. - He's feeling dizzy.
0:43:17 > 0:43:20- Can you see? Has your vision gone blurred?- I can see you.
0:43:20 > 0:43:22Can you see me?!
0:43:23 > 0:43:27- Do you just feel a bit light-headed? - Just trying to move about, yeah.
0:43:27 > 0:43:30We've given you quite a lot of medication.
0:43:30 > 0:43:33We'll keep an eye on you. All right?
0:43:35 > 0:43:37When I move my head, you know.
0:43:46 > 0:43:48And put your head back on the pillow.
0:43:48 > 0:43:50All right?
0:43:52 > 0:43:53OK?
0:43:57 > 0:44:01'Obviously, it's not very nice that you see him taking a little
0:44:01 > 0:44:02'turn for the worse,'
0:44:02 > 0:44:05but I just couldn't go home. I'd rather wait, until he was
0:44:05 > 0:44:08in a ward and I know he's settled, and then I can go home.
0:44:10 > 0:44:14At the moment, it's, sort of, like being in limbo, isn't it?
0:44:14 > 0:44:18It's still jumping. Just sit you up a little bit.
0:44:19 > 0:44:22Obviously, you keep yourself to yourself,
0:44:22 > 0:44:26but when we say to him, "Your curtains weren't open,
0:44:26 > 0:44:28"is everything all right?"
0:44:28 > 0:44:32He goes, "Oh, yeah, but it's really nice that you're looking after me."
0:44:32 > 0:44:37We don't look at it as looking after him, we're just looking OUT for him.
0:44:38 > 0:44:40He's a lovely neighbour.
0:44:41 > 0:44:44We're going to get you to the ward now, so I'm just going
0:44:44 > 0:44:47to get my paperwork together and I'll let Janette know and then
0:44:47 > 0:44:51we'll get you to the ward, because your blood pressure is OK now.
0:44:51 > 0:44:56- Am I going to leave you?- Yeah, you're going to leave me.- Oh. OK.
0:44:57 > 0:45:00- Hello, I'm so sorry to leave you. - That's all right, that's OK.
0:45:00 > 0:45:03Just because, obviously, he wasn't feeling very well,
0:45:03 > 0:45:06we just needed to attend to him, but he's feeling absolutely fine,
0:45:06 > 0:45:10- he's back to his usual...- His cheeky self!- Yeah, his cheeky self.
0:45:10 > 0:45:12I think he wants to see you first.
0:45:12 > 0:45:14So if you come back in, have a chat with him
0:45:14 > 0:45:18- and then, hopefully, we'll get going.- No problem.
0:45:18 > 0:45:20- Then you can be free.- Yeah!
0:45:22 > 0:45:25You can come round to the ward with us, if you want.
0:45:25 > 0:45:29Well, whatever he wants. I just want him to be settled and all right.
0:45:29 > 0:45:33- Here she is.- Hello, you all right? - I've been worried about you.
0:45:33 > 0:45:37Have you? So do you want me to come round with you to the ward?
0:45:37 > 0:45:41Doesn't matter. Well, you can come and see where I am and then go.
0:45:41 > 0:45:42And then go, yeah.
0:45:42 > 0:45:45Once I know that you're settled, yeah. Then I'll go.
0:45:45 > 0:45:48Right, let's get going, then.
0:45:53 > 0:45:56..if he's got relatives and how we can get in contact with them?
0:45:59 > 0:46:02More painkillers, and what we'll do is...
0:46:08 > 0:46:11Ashaz's lungs have recovered well enough for him
0:46:11 > 0:46:13to be moved off the intensive care ward.
0:46:15 > 0:46:16But doctors still don't know
0:46:16 > 0:46:19whether he has suffered any permanent brain damage.
0:46:24 > 0:46:27He needs less care now. Everything is getting better.
0:46:32 > 0:46:35Most of the time, parents are appropriately hopeful.
0:46:35 > 0:46:38That doesn't mean they have the same point of view as the staff,
0:46:38 > 0:46:42but actually I think what we need to remember a lot of the time is
0:46:42 > 0:46:45they need to have that hope, and that doesn't mean they don't
0:46:45 > 0:46:48understand the implications of what's going on, but actually,
0:46:48 > 0:46:53to maintain their sanity, hope is an incredibly important part of coping.
0:46:55 > 0:46:57They call it the "departure lounge",
0:46:57 > 0:47:01so hopefully he will go home very soon. Fantastic.
0:47:01 > 0:47:04He just needs to cry to make his lungs strong.
0:47:06 > 0:47:08Cry his lungs out, pretty much.
0:47:10 > 0:47:14All we used to pray and wish for - "God, I don't want a crying child,
0:47:14 > 0:47:16"he shouldn't cry."
0:47:16 > 0:47:20- Now, I really want to see him crying loudly.- He will.
0:47:22 > 0:47:24You should be very careful what you wish for.
0:47:34 > 0:47:37An hour later, Ashaz's brain scan results are in.
0:47:46 > 0:47:49- How are you feeling?- Yeah, OK.- Good.
0:48:20 > 0:48:23We were told that, because of that two-to-three-minute period
0:48:23 > 0:48:27where his brain didn't get oxygen and blood supply, sufficient oxygen
0:48:27 > 0:48:32and blood supply, it's caused some irreversible damage to his brain.
0:48:32 > 0:48:36And it will most likely have a long-term impact
0:48:36 > 0:48:41on his life as he grows up and how he achieves certain milestones
0:48:41 > 0:48:43like sitting up, running, speaking.
0:48:45 > 0:48:50I wouldn't say it went the way we were hoping it would.
0:48:52 > 0:48:56But we're really... We're keeping it quite positive.
0:48:58 > 0:49:00And he'll conquer everything, I'm pretty sure.
0:49:00 > 0:49:05As I said, there's no point wasting these precious days
0:49:05 > 0:49:08with him thinking about what the future holds for us.
0:49:08 > 0:49:13We would rather be happy now and take it how it comes. It's fine.
0:49:13 > 0:49:14It's all good.
0:49:14 > 0:49:17Baba. Baba.
0:49:19 > 0:49:25- Keep his head up. Keep his head. - Is that OK?- Aww.
0:49:28 > 0:49:33He's never held a baby before in his life. This is his first time.
0:49:34 > 0:49:36What's up with your eyes?
0:49:52 > 0:49:54After seven hours at the clinic,
0:49:54 > 0:49:57Kerry has completed his first day of detox without a drink,
0:49:57 > 0:50:00but he still needs to be monitored at home through the night.
0:50:03 > 0:50:06He's done fantastically well today, so basically all I'm going to do
0:50:06 > 0:50:12now is give you his medication for tonight, OK? Look who I've got.
0:50:12 > 0:50:15I'm not expecting anything to happen to him tonight,
0:50:15 > 0:50:17because he's progressed so well.
0:50:17 > 0:50:20You know what to look for in alcohol withdrawal.
0:50:20 > 0:50:23Should that occur, give him two of these. OK?
0:50:23 > 0:50:26He's done remarkably well.
0:50:26 > 0:50:32- He's fit and healthy, he's had lunch - pie and chips.- Already?
0:50:32 > 0:50:37He's coming back to me in the morning and then he'll be given those.
0:50:37 > 0:50:40You've signed the supervisor's letter, you know all about that.
0:50:40 > 0:50:42- OK, Pauline?- Yes, that's fine.
0:50:45 > 0:50:47Pauline is now responsible for making sure Kerry
0:50:47 > 0:50:50takes his daily medication.
0:50:50 > 0:50:52Cheryl will see him monthly.
0:50:56 > 0:51:01To have somebody like Pauline is paramount to his success.
0:51:01 > 0:51:04For people who haven't got that, it's a very different story,
0:51:04 > 0:51:05unfortunately.
0:51:09 > 0:51:15If this service wasn't here, I think this community would crumble.
0:51:16 > 0:51:20I dread to think what would happen. I dread to think.
0:51:33 > 0:51:36He's a nice fella with a well-run shop.
0:51:36 > 0:51:38Cheap drink, you know?
0:51:38 > 0:51:43I think it's where 90% of the people get their drink from.
0:51:43 > 0:51:46I'll still shop here, because he's a good man.
0:51:47 > 0:51:48But as for drinking wise,
0:51:48 > 0:51:51I'm hoping to knock it on the head
0:51:51 > 0:51:53for quite a number of years at the moment.
0:51:53 > 0:51:56That's what I've got locked in my head.
0:51:57 > 0:52:00With... it won't be luck - with a lot of determination,
0:52:00 > 0:52:02I will get there.
0:52:04 > 0:52:05I will get there.
0:52:08 > 0:52:10- How's it going?- My brother-in-law.
0:52:10 > 0:52:13- What do you think of him giving up beer?- I think it's fantastic.
0:52:13 > 0:52:16I think it's great. Really, really good. Proud of him.
0:52:16 > 0:52:21In a big way, like. And I know he will do it. I think so.
0:52:21 > 0:52:25100%. As I'm drinking my can.
0:52:25 > 0:52:26DRIVER LAUGHS
0:52:29 > 0:52:31He's a good boy.
0:52:33 > 0:52:35Very good boy.
0:53:12 > 0:53:16- What did you think of the doctors this afternoon?- The doctors?- Yeah.
0:53:16 > 0:53:20- Do you remember going to the doctors?- No!
0:53:20 > 0:53:22No, I don't.
0:53:25 > 0:53:28That's from when I first met him. These were when we was married.
0:53:28 > 0:53:30That was when we was first married.
0:53:30 > 0:53:32Do you remember him asking you to marry him?
0:53:32 > 0:53:38Yes, I'd known him two weeks and he asked me to, but I knew he was keen.
0:53:38 > 0:53:41You do know, don't you? He was obsessed.
0:53:41 > 0:53:42He was obsessed!
0:53:44 > 0:53:47This is actually when I first met him.
0:53:47 > 0:53:50I thought he was very handsome and charming.
0:53:52 > 0:53:55That was when we first went on holiday together.
0:53:55 > 0:54:00Which was very nice. And this one was Bobby's 40th birthday.
0:54:00 > 0:54:02In our garden.
0:54:05 > 0:54:09I wish I could just have a little bit of him back.
0:54:09 > 0:54:12He has gone now, hasn't he? You can see that.
0:54:12 > 0:54:15He's not the man he used to be. I just feel he's a shell.
0:54:15 > 0:54:17I mean, he's my husband.
0:54:19 > 0:54:21But he's not, cos he's not really here, is he?
0:54:38 > 0:54:42So we're going to go up now, yeah? Take that up with you.
0:54:42 > 0:54:45No, you go up first.
0:54:45 > 0:54:48No, I'd rather you go up first. We'll go up together.
0:54:48 > 0:54:51- Then I know where you are, don't I? - We can't leave him down here.
0:54:51 > 0:54:56- He'll thieve everything! - No, they won't, dear. Come on.
0:54:56 > 0:54:59'I'd especially like him to go to the day centre,
0:54:59 > 0:55:03'because I think I do need a break. Well, I know I need a break.'
0:55:03 > 0:55:06You go up, and I'll be up in a minute.
0:55:07 > 0:55:09I'll come up.
0:55:09 > 0:55:12'It's wrong, but you get resentful of always having to be there
0:55:12 > 0:55:14'and caring for him.
0:55:14 > 0:55:17'Which, at the end of the day, doesn't make you feel very good,
0:55:17 > 0:55:20'but you get up the next day and you start all over again.'
0:55:20 > 0:55:23- Go on, then.- See? She can't leave me alone.
0:55:23 > 0:55:26I can't even get in bed without her.
0:55:30 > 0:55:31Do you still love him?
0:55:34 > 0:55:36That's quite hard, really,
0:55:36 > 0:55:39because I've been with him for a very long time. Um...
0:55:42 > 0:55:44Let me think.
0:55:45 > 0:55:49I love the person he used to be, but he's not that person any more.
0:55:51 > 0:55:54So... I just take care of him.
0:56:00 > 0:56:04- Will you turn the light off when you're ready?- Of course.
0:56:04 > 0:56:06All right then, dear.
0:56:31 > 0:56:34How is Alan? Great.
0:56:36 > 0:56:41Hiya. How are you? Nice to see you again.
0:56:41 > 0:56:43Take your time, all right?
0:56:43 > 0:56:46Your operation went very well
0:56:46 > 0:56:50- and Ann's operation has gone very well as well.- Oh, that's good.
0:56:50 > 0:56:55OK, so she's now in recovery getting better. All right?
0:56:55 > 0:56:59We'll be bringing her up to the ward later on for you.
0:56:59 > 0:57:01- Thank you very much.- OK?
0:57:01 > 0:57:05If you fancy a cup of tea later, that's fine as well. Great.
0:57:06 > 0:57:08All right, see you tomorrow.
0:57:24 > 0:57:30- You all right, Ann?- Yeah.- How do you feel?- Just very tired. How are you?
0:57:30 > 0:57:34- All right, perfect, yeah.- Oh, good.
0:57:34 > 0:57:39I'll let you get some sleep by the looks of it. You rest tonight.
0:57:39 > 0:57:43Thanks, love. Thank you so much.
0:57:46 > 0:57:48See you later.
0:58:38 > 0:58:41Subtitles by Red Bee Media Ltd
0:59:04 > 0:59:07To order your free copy of the Open University's booklet,
0:59:07 > 0:59:08Working To Save Lives,
0:59:08 > 0:59:11which accompanies this series, call: