0:00:02 > 0:00:0323 years ago I was promised
0:00:03 > 0:00:05this would be up and running within ten years.
0:00:05 > 0:00:07It's finally here - enjoy yourselves.
0:00:07 > 0:00:09CHEERING
0:00:09 > 0:00:12It's quite a historic moment, actually.
0:00:12 > 0:00:13I'm getting emotional now.
0:00:13 > 0:00:15Glasgow,
0:00:15 > 0:00:17Spring 2015,
0:00:17 > 0:00:20the Western, Yorkhill...
0:00:20 > 0:00:22the Victoria Infirmary
0:00:22 > 0:00:25and the Southern General hospitals are closing.
0:00:25 > 0:00:29All four will move into this one massive new state-of-the-art hospital
0:00:29 > 0:00:32full of the latest technology.
0:00:32 > 0:00:35- MACHINE:- 'Attention, automatic transport.'
0:00:35 > 0:00:37You get games and all that when you're in bed, so...
0:00:37 > 0:00:38It's just something else.
0:00:38 > 0:00:40Over a decade in the planning
0:00:40 > 0:00:43it's set to revolutionise health care in the city.
0:00:46 > 0:00:49And it's finally time to open the doors.
0:00:49 > 0:00:52Our doors are locked and we don't have a key,
0:00:52 > 0:00:55and I'm sure that will be the only hiccup of the day.
0:00:55 > 0:00:56HE LAUGHS
0:00:56 > 0:00:59There are mixed feelings all round.
0:01:00 > 0:01:02Just the emotional attachment.
0:01:02 > 0:01:03The sentiment.
0:01:03 > 0:01:05All the wee souls that we've seen.
0:01:05 > 0:01:07Yaay!
0:01:07 > 0:01:09Looking forward to the new one. It's supposed to be a lot better.
0:01:11 > 0:01:13But how well will four-into-one really go?
0:01:15 > 0:01:1654's full.
0:01:16 > 0:01:1855 is full.
0:01:18 > 0:01:20Right, so we need to get beds now.
0:01:22 > 0:01:24Only time will tell.
0:01:25 > 0:01:26Exciting.
0:01:28 > 0:01:31Oh. Not used to modern stuff.
0:01:47 > 0:01:49In the largest operation of its kind in the UK,
0:01:49 > 0:01:52four of Glasgow's oldest hospitals
0:01:52 > 0:01:53are becoming one.
0:01:53 > 0:01:57The ambition behind this huge project is to create
0:01:57 > 0:02:00a gold standard of health care for the rest of Scotland.
0:02:02 > 0:02:05The Children's Hospital has been built alongside the adults',
0:02:05 > 0:02:07so that they can share medical expertise.
0:02:09 > 0:02:12Pooling medical knowledge and resources in one place
0:02:12 > 0:02:15has been shown to improve treatment and survival rates.
0:02:18 > 0:02:21Two of the old adult hospitals have already moved,
0:02:21 > 0:02:23but since then the A & E at the new hospital
0:02:23 > 0:02:26has been struggling with long waiting times.
0:02:30 > 0:02:32'Tonight on Reporting Scotland
0:02:32 > 0:02:36'claims of chaos at the country's new superhospital.
0:02:36 > 0:02:38'Just weeks after opening, people wait hours
0:02:38 > 0:02:40'to be admitted to A & E
0:02:40 > 0:02:43'at the new Southern General in Glasgow.'
0:02:45 > 0:02:49The closure of a third adult hospital in just 48 hours
0:02:49 > 0:02:52will put even more pressure on the new one.
0:02:54 > 0:02:56The Western Infirmary has, historically,
0:02:56 > 0:02:59had one of the busiest A&E's in the city -
0:02:59 > 0:03:01seeing around 62,000 people every year.
0:03:04 > 0:03:06For many of the staff here,
0:03:06 > 0:03:09negative press about their new workplace is far from their minds.
0:03:09 > 0:03:12I think it'll be a lot, lot better for the patients.
0:03:12 > 0:03:15The facilities are so much better -
0:03:15 > 0:03:17single rooms, en suite...
0:03:17 > 0:03:19Erm...
0:03:19 > 0:03:23The absolute best that modern medicine can offer.
0:03:24 > 0:03:27It's not just the Western's A & E that's closing.
0:03:27 > 0:03:30In all, 17 wards are making the move over the next few days,
0:03:30 > 0:03:32including the Intensive Care Unit.
0:03:32 > 0:03:35Kenny's lived here for ten months already,
0:03:35 > 0:03:38and the new hospital will become his new home.
0:03:38 > 0:03:40I just woke up one morning
0:03:40 > 0:03:42and my legs collapsed
0:03:42 > 0:03:44and the next, erm...
0:03:44 > 0:03:50The same...same day I went to the Southern Hospital...
0:03:50 > 0:03:54and pretty much...everything collapsed.
0:03:55 > 0:03:58Kenny is battling Guillain-Barre syndrome
0:03:58 > 0:04:00which has paralysed him from the neck down.
0:04:02 > 0:04:07I was into paragliding for about 30 years,
0:04:07 > 0:04:10and my motorcycles, as well,
0:04:10 > 0:04:14so, I miss that a lot, yeah.
0:04:16 > 0:04:18So anything we can help you with today?
0:04:18 > 0:04:22- No, not really, no, I'm feeling... - You're good.- I'm feeling quite well.
0:04:22 > 0:04:24Sandy Binning is Kenny's consultant
0:04:24 > 0:04:27and he's hopeful that the design of the new hospital
0:04:27 > 0:04:29will greatly benefit his patient.
0:04:29 > 0:04:32Because of the geography of the Western Infirmary
0:04:32 > 0:04:35it's very difficult to really get him out and about,
0:04:35 > 0:04:37because we're all in separate buildings
0:04:37 > 0:04:40so the space and the wide...big wide corridors in the new hospital
0:04:40 > 0:04:43will give him a bit more freedom out and about in his wheelchair.
0:04:49 > 0:04:51The day of Kenny's move has arrived.
0:04:51 > 0:04:53His condition means that he'll have a prolonged stay
0:04:53 > 0:04:56at the new hospital.
0:04:56 > 0:04:58Where you're going is a lovely room.
0:04:58 > 0:04:59And you'll have a bit more,
0:04:59 > 0:05:02a bit more privacy which will be nice for you.
0:05:02 > 0:05:03Aye, it'll be nice.
0:05:03 > 0:05:06Nice as it could be lying here.
0:05:06 > 0:05:08I know, I know.
0:05:08 > 0:05:09Uh-huh.
0:05:09 > 0:05:11That's the hard part.
0:05:14 > 0:05:16It could be worse.
0:05:16 > 0:05:20Not much, but...it could be worse.
0:05:21 > 0:05:23I think a change of environment will be better.
0:05:23 > 0:05:25- Yeah.- So it will.- Aye.
0:05:27 > 0:05:29It'll help you...
0:05:29 > 0:05:30get stronger.
0:05:32 > 0:05:35I'm going to walk out of somewhere, it might not be here.
0:05:35 > 0:05:37Well, it won't be here, no, because we're closing!
0:05:37 > 0:05:39Right, yeah. Exactly.
0:05:39 > 0:05:40You're right, yeah.
0:05:40 > 0:05:42It won't be here, unfortunately.
0:05:42 > 0:05:43Yeah, no.
0:05:44 > 0:05:47That's everything. There we go.
0:05:48 > 0:05:52It can be dangerous moving critical care patients.
0:05:52 > 0:05:53Fluid status, cardiovascular status,
0:05:53 > 0:05:57change in respiratory are all things that are, that can be quite...
0:05:57 > 0:06:01are very important, and are quite a stress on a patient during a move
0:06:01 > 0:06:04so overall we try and avoid moving patients.
0:06:04 > 0:06:05On three, everyone.
0:06:05 > 0:06:07One, two, three...perfect.
0:06:07 > 0:06:09That's it, good man. Hard board under your back, Kenny, now.
0:06:09 > 0:06:11Just about there.
0:06:11 > 0:06:13It's a risk to them, moving, so
0:06:13 > 0:06:15that's why everybody's a little bit concerned
0:06:15 > 0:06:17that no harm comes to our patients.
0:06:17 > 0:06:19So we like to make sure that he's
0:06:19 > 0:06:21as best prepared as he possibly can be.
0:06:25 > 0:06:27That stays with Kenny at all times.
0:06:27 > 0:06:29I'll make sure. That's fine.
0:06:29 > 0:06:30It's nice and light that.
0:06:32 > 0:06:33- Bye.- Bye, Kenny.
0:06:48 > 0:06:52In A & E, they're preparing to close the doors for good.
0:06:52 > 0:06:54LAUGHTER
0:06:55 > 0:06:57It's a kind of emotional time for us,
0:06:57 > 0:07:00but it's so positive looking back
0:07:00 > 0:07:02and seeing so many smiling faces
0:07:02 > 0:07:04and I'd like to wish everybody
0:07:04 > 0:07:07the absolute best of luck, no matter where you go,
0:07:07 > 0:07:10no matter what age you are - at the start of your career,
0:07:10 > 0:07:13or perhaps kind of getting towards the end -
0:07:13 > 0:07:17I wish you all the very best of luck.
0:07:20 > 0:07:22There we go!
0:07:22 > 0:07:24- Closed!- Yes!
0:07:24 > 0:07:25CHEERING
0:07:40 > 0:07:44The new hospital is one of the most advanced medical campuses in the world
0:07:44 > 0:07:48and the biggest critical care complex in the UK.
0:07:48 > 0:07:51It will be home to Kenny for the foreseeable future.
0:07:53 > 0:07:55That's fabulous.
0:07:55 > 0:07:58- Can you see the banners? Was it OK?- Yeah.
0:07:58 > 0:08:00- Absolutely fine? - Absolutely fine, yes.
0:08:00 > 0:08:02Christine's brought your wheelchair round.
0:08:02 > 0:08:03Did you see Suzanne's decorated?
0:08:03 > 0:08:05I can see that, yeah.
0:08:07 > 0:08:09It's very touching.
0:08:11 > 0:08:14You'll be able to see there quite nicely, wouldn't you?
0:08:14 > 0:08:16I think?
0:08:16 > 0:08:18- Yeah.- Yeah.
0:08:27 > 0:08:29Over a period of six weeks,
0:08:29 > 0:08:32all three adult hospitals have successfully made the move
0:08:32 > 0:08:35into the new South Glasgow University Hospital.
0:08:37 > 0:08:40But the closure of the Western has made the situation even
0:08:40 > 0:08:42worse for the new A & E.
0:08:42 > 0:08:46It's now the worst-performing in Scotland for patient waiting times.
0:08:48 > 0:08:51Director for South Glasgow Hospital Services Anne Harkness
0:08:51 > 0:08:55has her daily morning meeting with representatives from every ward.
0:08:55 > 0:08:57Oh, my God!
0:08:57 > 0:08:58SHE LAUGHS
0:09:02 > 0:09:03..you've got plus-30 and I'm minus-30.
0:09:03 > 0:09:06That'll be right, you're 30 beds short.
0:09:06 > 0:09:07- OK, Anne?- Yeah.
0:09:10 > 0:09:12Right, are we ready?
0:09:12 > 0:09:15We'll start off just by yesterday's performance from AD.
0:09:15 > 0:09:17272 attendances.
0:09:17 > 0:09:21We had 93 breach which took our percentage down to 66%.
0:09:22 > 0:09:25The Scottish Government has a target that 95% of patients
0:09:25 > 0:09:28should be seen and treated in A & E within four hours.
0:09:28 > 0:09:31People might've seen in the media that last week this hospital
0:09:31 > 0:09:34had the worst unscheduled care performance of any hospital in Scotland,
0:09:34 > 0:09:37And it looks like this week it's continuing.
0:09:37 > 0:09:39I know we're all trying really hard,
0:09:39 > 0:09:41but I think the pressure we're all under around unscheduled care
0:09:41 > 0:09:44is only getting more difficult and really that's around beds,
0:09:44 > 0:09:46so we'll have a discussion perhaps, at the end,
0:09:46 > 0:09:49about what more we can do to help you to get beds available. Right.
0:09:51 > 0:09:53The main problem facing staff
0:09:53 > 0:09:57is that beds are not made available quickly enough on the wards,
0:09:57 > 0:10:01so the A & E patients can't be moved on to make room for new arrivals.
0:10:01 > 0:10:02It's not good.
0:10:04 > 0:10:07It's Anne's responsibility to try to find a solution to this problem.
0:10:07 > 0:10:09I think it's communication.
0:10:09 > 0:10:10The reports I was getting this morning
0:10:10 > 0:10:13was that the department remained congested.
0:10:13 > 0:10:15Patients were ready and processed within two or three hours,
0:10:15 > 0:10:18but they were just waiting on beds.
0:10:18 > 0:10:21The patients are ready to go, the beds are there.
0:10:21 > 0:10:23It's that mismatch of how long that actually takes.
0:10:23 > 0:10:27Anne's heard the Scottish Government is sending in a hit squad.
0:10:27 > 0:10:29I think we'll get a team sent in next week.
0:10:29 > 0:10:32Not a support team, a la Paisley and the Royal...
0:10:33 > 0:10:35..as in...I'm-out-of-a-job team.
0:10:35 > 0:10:37So, be clear, guys, next week
0:10:37 > 0:10:39you'll probably have a new boss.
0:10:39 > 0:10:43So, unless we can get today to somewhere way, way above that.
0:10:43 > 0:10:45Right, see you shortly.
0:10:47 > 0:10:52In A & E, new patients continue to arrive.
0:10:52 > 0:10:53It...is busy.
0:10:55 > 0:10:58We get a constant flow of ambulances coming up that corridor.
0:10:58 > 0:11:03We're currently waiting for around ten beds at the moment.
0:11:03 > 0:11:06That's because there's no beds available in the hospital.
0:11:06 > 0:11:09It's almost like a chain effect because
0:11:09 > 0:11:11we can't get these patients out to the beds,
0:11:11 > 0:11:15so we can't get other patients into the cubicles here.
0:11:16 > 0:11:20How we solve that problem as a hospital is well beyond me.
0:11:20 > 0:11:22How the wards help solve that problem, I don't know.
0:11:22 > 0:11:25We're all in this together, and I think as an Emergency Department
0:11:25 > 0:11:26we'd like to help it.
0:11:28 > 0:11:30Very frustrated, I would say.
0:11:31 > 0:11:33We really do want things done as quickly as we can,
0:11:33 > 0:11:35and as safely as we can.
0:11:43 > 0:11:46In the morning, the hospital had a shortfall of 30 beds.
0:11:46 > 0:11:50This afternoon, that number's been reduced to ten.
0:11:50 > 0:11:52As we sit here just now we've got ten...
0:11:52 > 0:11:54ten people waiting for beds in ED,
0:11:54 > 0:11:57so if we just go through at the moment, IAU?
0:11:57 > 0:12:00I'm full just now with 29. Four in my waiting area.
0:12:00 > 0:12:03I've got a problem now that there's not a space for medics
0:12:03 > 0:12:05to see patients, so it's holding things up a bit.
0:12:05 > 0:12:06OK.
0:12:06 > 0:12:0853 are full.
0:12:08 > 0:12:0954's full.
0:12:09 > 0:12:1155 is full.
0:12:11 > 0:12:14So we need to get some of these people out into the day rooms now
0:12:14 > 0:12:16so we can get some of the ARU people moving.
0:12:16 > 0:12:18No beds available, as we speak.
0:12:18 > 0:12:20Right, so we need to get beds now.
0:12:20 > 0:12:22Right, OK. Thank you.
0:12:22 > 0:12:25Whilst Anne and her colleagues try to solve the bed issues,
0:12:25 > 0:12:28the patients are still backing up in A & E.
0:12:28 > 0:12:30'It is the fact that a number of clinical teams
0:12:30 > 0:12:32'are only just coming together for the first time
0:12:32 > 0:12:35'and it's that trust, familiarity issue that goes on.
0:12:35 > 0:12:38'And there are some practicals about this hospital that take longer.
0:12:38 > 0:12:41'It takes a bit longer because all of the rooms are single rooms,
0:12:41 > 0:12:44'which is a good thing, but it means that the room is cleaned
0:12:44 > 0:12:45'before the next person goes in.
0:12:45 > 0:12:47'We never had to do that before -
0:12:47 > 0:12:50'you would clean the physical bed, and the ward was cleaned as a whole.'
0:12:50 > 0:12:51Morning.
0:12:51 > 0:12:54On reflection we had not perhaps thought that
0:12:54 > 0:12:57that would add half an hour to every bed being turned around.
0:12:57 > 0:13:01So we've agreed we'll get extra response teams in from tomorrow
0:13:01 > 0:13:02using additional staff,
0:13:02 > 0:13:05and that'll allow us to clear those beds a lot quicker,
0:13:05 > 0:13:08so hopefully we'll gain the half hour back we weren't expecting...
0:13:08 > 0:13:10We weren't expecting really to happen.
0:13:13 > 0:13:17While the new hospital struggles to sort out the problems in A & E,
0:13:17 > 0:13:21across the Clyde the final hospital due to move
0:13:21 > 0:13:23is the Royal Hospital for Sick Children,
0:13:23 > 0:13:25known locally as Yorkhill.
0:13:27 > 0:13:30It has been at this site in the West End of Glasgow for 100 years.
0:13:32 > 0:13:34The children's A & E is preparing to close,
0:13:34 > 0:13:37but they'll have their own separate hospital
0:13:37 > 0:13:39so it won't make things worse for the adult A & E.
0:13:41 > 0:13:45As a nurse practitioner Mark Lilley looks after minor injuries.
0:13:45 > 0:13:49He's beginning his final shift in one of his favourite rooms.
0:13:49 > 0:13:53The room that we have here has
0:13:53 > 0:13:56been painted like a space room,
0:13:56 > 0:13:59which, being a big Star Trek, Star Wars, Stargate -
0:13:59 > 0:14:03anything with the word star in it - fan, I love.
0:14:06 > 0:14:08Kalum Moore, please!
0:14:10 > 0:14:13Hello, come on in.
0:14:16 > 0:14:18Have a seat, thanks. My name's Mark,
0:14:18 > 0:14:20- I'm one of the nurse practitioners. - Hello.
0:14:20 > 0:14:22What brings yous to A & E? What's happened, Kalum?
0:14:22 > 0:14:25- I bumped my nose. - Oh, no...! What did...
0:14:26 > 0:14:28The A & E as it stands at the moment in Yorkhill
0:14:28 > 0:14:31wasn't an original design concept.
0:14:31 > 0:14:33'The original children's hospital didn't have
0:14:33 > 0:14:36'an Accident and Emergency Department
0:14:36 > 0:14:40'so ours has been kind of added on as needed.'
0:14:40 > 0:14:42No potatoes in there!
0:14:42 > 0:14:44Now, look over to that window for me, and we'll see
0:14:44 > 0:14:47if I can see any potatoes in this ear?
0:14:52 > 0:14:55Children's A & E consultant Scott Hendry
0:14:55 > 0:15:00has helped design the new purpose-built Emergency Department.
0:15:00 > 0:15:02It will feature cutting-edge medical equipment
0:15:02 > 0:15:05and a lot more space than he currently has.
0:15:05 > 0:15:08This is our resuscitation room.
0:15:08 > 0:15:11We have the potential to manage four patients in here,
0:15:11 > 0:15:13but, as you can see, the fourth space
0:15:13 > 0:15:16is really just used as a storage area at the moment.
0:15:16 > 0:15:19One of the issues we can have here it, there's not a lot of space,
0:15:19 > 0:15:22so it can get a bit cramped here.
0:15:22 > 0:15:24One of the things that we do have is gases and things
0:15:24 > 0:15:27that will trail from the wall across to the head end
0:15:27 > 0:15:30of the patient and then that can, we'll have monitor leads across so
0:15:30 > 0:15:32that can impair your movement round about the bed
0:15:32 > 0:15:35and sometimes you'll find people having to step over trollies,
0:15:35 > 0:15:38and there's a risk that you can pull on lines
0:15:38 > 0:15:40or pull on oxygen tubing.
0:15:41 > 0:15:44Having been given the rare opportunity
0:15:44 > 0:15:47to help design a hospital from scratch, Scott hopes
0:15:47 > 0:15:50that the plans will transform Children's A & E for the better.
0:15:50 > 0:15:53I'm looking forward to getting over the way.
0:15:53 > 0:15:55I think it's going to be a great department.
0:15:55 > 0:15:56I hope the patients feel
0:15:56 > 0:15:58it's been as well designed
0:15:58 > 0:16:01as the staff and the team that are going over there think it is.
0:16:01 > 0:16:03We're certainly at a stage now
0:16:03 > 0:16:08when we feel absolutely ready to get across and get on with it.
0:16:08 > 0:16:10Hello.
0:16:16 > 0:16:20A London-based architect firm won the bid to design the superhospital
0:16:20 > 0:16:22at a cost of £842 million.
0:16:24 > 0:16:28Lead architects Jonathan Hendrick and Richard Masock
0:16:28 > 0:16:32came up with a unique race track concept for the new Children's Hospital.
0:16:34 > 0:16:39So we've, we've got three different children's wards,
0:16:39 > 0:16:41but they all need to link together in terms of flexibility.
0:16:41 > 0:16:44so the race track actually helps to achieve that.
0:16:45 > 0:16:49The new hospital sits close to Govan's historic ship yards,
0:16:49 > 0:16:52and that rich history inspired the original sketches.
0:16:52 > 0:16:54So we had the dock and we had the beacon
0:16:54 > 0:16:57and we had the vessel or the boat that was docked up.
0:16:57 > 0:17:00The star-shaped beacon is the adult hospital.
0:17:00 > 0:17:03Then the more circular design
0:17:03 > 0:17:05is the Children's Hospital.
0:17:06 > 0:17:10Children, then, unlike any other clients that we have,
0:17:10 > 0:17:13they love space, they inhabit it,
0:17:13 > 0:17:15they chew our furniture,
0:17:15 > 0:17:18they lick our windows when they're teething
0:17:18 > 0:17:21they're very much one-to-one with everything.
0:17:21 > 0:17:25For us it was a joy just to, I mean, really go fairly stratospheric.
0:17:29 > 0:17:34All of the colours that we chose are based on evidence-based research.
0:17:34 > 0:17:37So the pinks are known to calm down
0:17:37 > 0:17:39and in certain adolescent units,
0:17:39 > 0:17:42mental health units,
0:17:42 > 0:17:45clinicians have used less medication
0:17:45 > 0:17:48and less restraint within those scenarios.
0:17:48 > 0:17:52So there was always a little bit of evidence-base
0:17:52 > 0:17:56behind all the decisions that were made throughout the hospital.
0:18:08 > 0:18:11In Yorkhill Schiehallion Cancer Ward, staff and patients
0:18:11 > 0:18:14are preparing for their big move.
0:18:14 > 0:18:16There's just one week to go.
0:18:16 > 0:18:19The staff are having a staff meeting in a huddle at the minute
0:18:19 > 0:18:22to discuss patients and update for the ward round.
0:18:23 > 0:18:25The clerkess is very busy.
0:18:25 > 0:18:28She's kind of doing everything for everybody and...
0:18:28 > 0:18:29Hi!
0:18:31 > 0:18:33Senior Charge Nurse Jean Kirkwood
0:18:33 > 0:18:35will be in charge of moving this busy ward.
0:18:35 > 0:18:38We're sitting full today, so we're sitting at 22 patients.
0:18:38 > 0:18:41As well as that, just trying to pack
0:18:41 > 0:18:45crates of things that we can do already.
0:18:46 > 0:18:48LOUD "SNEEZE"
0:18:50 > 0:18:53The Schiehallion Cancer Ward looks after children with cancers
0:18:53 > 0:18:54and blood disorders
0:18:54 > 0:18:57including Teara, who's been battling a rare form of leukaemia
0:18:57 > 0:18:59for two years.
0:18:59 > 0:19:01Ahh...Ahhh...choo!
0:19:06 > 0:19:07Teara and her mum, Sara,
0:19:07 > 0:19:10have been regular visitors to this ward,
0:19:10 > 0:19:13often staying for weeks or months at a time.
0:19:14 > 0:19:17This is Teara's second time with the condition.
0:19:17 > 0:19:19She was first diagnosed when she was three,
0:19:19 > 0:19:22and she was in hospital for six months
0:19:22 > 0:19:24and then she was clear of it.
0:19:25 > 0:19:27And then she relapsed again, yeah,
0:19:27 > 0:19:31so we had to come back and she had more chemo in Aberdeen Hospital
0:19:31 > 0:19:33but we had to come to Yorkhill because...
0:19:33 > 0:19:36for the bone marrow transplant.
0:19:36 > 0:19:41And my son Tyler was Teara's donor for her bone marrow transplant,
0:19:41 > 0:19:43so it is hard...and stressful.
0:19:50 > 0:19:53Parents often stay on the ward with their sick children,
0:19:53 > 0:19:55and the new hospital has been built with that in mind.
0:19:55 > 0:19:58The new hospital has pull-down beds
0:19:58 > 0:20:01which'll be better because that's the beds you get
0:20:01 > 0:20:03and they're not the best, so...
0:20:03 > 0:20:06And more storage. Definitely more storage,
0:20:06 > 0:20:09because the kids have loads and loads of things
0:20:09 > 0:20:11and there's just nowhere to put them.
0:20:11 > 0:20:14So, definitely storage in a new room would be great.
0:20:14 > 0:20:17As you can see it's all kind of piling up.
0:20:19 > 0:20:23At 19, Emily is the oldest patient in Yorkhill.
0:20:23 > 0:20:25She's been coming here since she was 14.
0:20:25 > 0:20:28A cancer ward isn't a horrible place to be, and isn't a...
0:20:28 > 0:20:30You know, it's horrible because you've got
0:20:30 > 0:20:31to go through the treatment and stuff
0:20:31 > 0:20:33and, obviously, kids aren't well
0:20:33 > 0:20:35but it's such a happy place, as well.
0:20:35 > 0:20:38And everyone tries to make it as nice an experience as possible.
0:20:41 > 0:20:43Emily has a rare cancer called neuroblastoma
0:20:43 > 0:20:47and has to spend long periods of time on this ward.
0:20:47 > 0:20:49Arh! Ooh...!
0:20:50 > 0:20:53It mainly caters for much younger children,
0:20:53 > 0:20:56so she has high hopes for the teenage unit that's been built
0:20:56 > 0:20:57in the new hospital.
0:20:57 > 0:20:59I'm going to be there for six months
0:20:59 > 0:21:02so it's so important to have a room with like a nice view
0:21:02 > 0:21:04or, you know, nice decorations
0:21:04 > 0:21:07and plenty of things to entertain you.
0:21:07 > 0:21:09Like, your TV and Xbox's and things like that.
0:21:09 > 0:21:11So, yeah, it's really important.
0:21:11 > 0:21:13And Wi-Fi.
0:21:13 > 0:21:15I think it'll be really nice.
0:21:15 > 0:21:17I think there's a real buzz on the ward.
0:21:17 > 0:21:19There's a bit of chaos - obviously a chaotic time -
0:21:19 > 0:21:21everybody moving everything -
0:21:21 > 0:21:24but I think there's a real upbeat feeling between the staff,
0:21:24 > 0:21:25which is just brilliant.
0:21:25 > 0:21:27You know, it's quite exciting to be part of it.
0:21:27 > 0:21:29Definitely.
0:21:32 > 0:21:34Hi, Niamh. Just got medicine for you.
0:21:34 > 0:21:35I'll just wash my hands.
0:21:35 > 0:21:38On the day of the move Senior Staff Nurse Emma Doyle
0:21:38 > 0:21:40will be going ahead to the new hospital to receive patients
0:21:40 > 0:21:42and help settle them in.
0:21:42 > 0:21:44There you go.
0:21:44 > 0:21:46I like the fact that the kids are in for a long time,
0:21:46 > 0:21:49you get to build up a relationship with them -
0:21:49 > 0:21:51I thought that kind of nursing was for me.
0:21:51 > 0:21:56I thought, I'll stay for two years and see if I like it,
0:21:56 > 0:21:58and that was like nearly 13 years ago
0:21:58 > 0:22:00and I haven't kind of went anywhere else.
0:22:00 > 0:22:03You are busy, you are rushed, you know - it's constant.
0:22:03 > 0:22:07It's not for everyone, but that's the kind of style of nursing I like.
0:22:07 > 0:22:11Emma's preparing herself for a hectic shift on the day of the move.
0:22:11 > 0:22:14People say it'll be like Christmas Day.
0:22:14 > 0:22:17So if there was anyone due in for chemotherapy.
0:22:17 > 0:22:20They'll maybe, like, delay it a day.
0:22:20 > 0:22:24But last Christmas Day I was on a 12-hour shift,
0:22:24 > 0:22:25and we were pretty busy so...
0:22:25 > 0:22:27Anything can change in here.
0:22:29 > 0:22:32It's a bit... I'm a bit anxious about it,
0:22:32 > 0:22:34but I'm sure it'll be fine.
0:22:40 > 0:22:42The new Children's Hospital is almost ready to welcome
0:22:42 > 0:22:45its first patients,
0:22:45 > 0:22:48and architect Jonathan Hendrick has come to see
0:22:48 > 0:22:50how his designs have been brought to life.
0:22:52 > 0:22:54I'm glad you picked a sunny day, Jonathan.
0:22:54 > 0:22:55Yeah, wow!
0:23:00 > 0:23:03It's great. It's just stunning, you know.
0:23:03 > 0:23:06And that is... Well, it's six years ago since we started the design.
0:23:06 > 0:23:09And that's not bad to build a hospital this size in six years.
0:23:09 > 0:23:10It's quite incredible.
0:23:10 > 0:23:12It's like walking through your drawings,
0:23:12 > 0:23:14and that's really exciting.
0:23:21 > 0:23:22Wow, this is nice.
0:23:28 > 0:23:30This atrium has been designed to entertain children
0:23:30 > 0:23:33whilst they wait for their outpatient appointments.
0:23:33 > 0:23:36It features innovative distraction therapies
0:23:36 > 0:23:38including interactive installations
0:23:38 > 0:23:40from Glasgow's Science Centre.
0:23:40 > 0:23:43They won't even know they're waiting for an appointment probably.
0:23:43 > 0:23:46Which is the idea. It looks like a big playground, really.
0:23:52 > 0:23:54Yeah, it's really terrific.
0:23:57 > 0:23:59I really want to see the Emergency Department.
0:23:59 > 0:24:01It was one of the first departments I worked on.
0:24:06 > 0:24:09The wellbeing of a child was central to all of the design concepts
0:24:09 > 0:24:11down to the very last detail.
0:24:12 > 0:24:14Wow! This is a nice space here.
0:24:14 > 0:24:16Yeah, yeah, it is, isn't it?
0:24:17 > 0:24:20Here, in the Accident and Emergency waiting area,
0:24:20 > 0:24:23window art has been used so that the children don't have the stress
0:24:23 > 0:24:25of seeing ambulances arrive.
0:24:28 > 0:24:31Therapeutic colour schemes have been carefully selected to help soothe
0:24:31 > 0:24:35and reduce the stress of the patients and their families.
0:24:47 > 0:24:48At the old Yorkhill hospital,
0:24:48 > 0:24:51the packing continues, and the staff look forward to moving across
0:24:51 > 0:24:53to their new home.
0:24:55 > 0:24:58We're looking forward to the new hospital, aren't we?
0:24:58 > 0:25:02Yeah, a nice bright room, a nice new playroom.
0:25:02 > 0:25:05- Everything spanking new.- New.
0:25:05 > 0:25:07Are you excited about that?
0:25:07 > 0:25:10- She is but she's not great at showing it.- Aw.
0:25:10 > 0:25:12We'll get ready for it, when we get there, won't we?
0:25:12 > 0:25:14We'll be fine.
0:25:14 > 0:25:17Well, this'll be the last time I work with you until the other side.
0:25:17 > 0:25:18- Aww!- Aww!
0:25:20 > 0:25:24It sounds like death, doesn't it? "See you on the other side."
0:25:24 > 0:25:27I'm very sentimental about this site,
0:25:27 > 0:25:31but also excited about a new place to go because it's been
0:25:31 > 0:25:3425 years since I've changed venues, as it were.
0:25:34 > 0:25:35And I think it'll be good.
0:25:35 > 0:25:38I think it'll do us all good to get a wee change
0:25:38 > 0:25:40because after 25 years...
0:25:40 > 0:25:42Looking around, it is a wee bit stale in here
0:25:42 > 0:25:45and we need a refresher. So...
0:25:45 > 0:25:47- Declutter.- Yes.- A nice clean ward.
0:25:59 > 0:26:01Many families - like Jessica and Nathan -
0:26:01 > 0:26:04have been returning for one last look round this place
0:26:04 > 0:26:05that has meant so much to them.
0:26:08 > 0:26:11And, look - this is where you used to come.
0:26:11 > 0:26:13Nathan has a congenital heart defect.
0:26:13 > 0:26:15He underwent his first surgery at just six days old,
0:26:15 > 0:26:17and needs ongoing treatment.
0:26:17 > 0:26:20His next appointment will be south of the river,
0:26:20 > 0:26:22in the new hospital.
0:26:23 > 0:26:25- What can you see? - I see a bus.
0:26:25 > 0:26:27- You see a bus?- Yeah.
0:26:28 > 0:26:29Yeah.
0:26:29 > 0:26:33You'll be going to the new hospital for your next operation, won't you?
0:26:36 > 0:26:37A very special place.
0:26:37 > 0:26:41It'll always hold a special place in my heart, especially this...
0:26:41 > 0:26:43view.
0:26:43 > 0:26:44I used to take myself away
0:26:44 > 0:26:47and just look over here,
0:26:47 > 0:26:50and it used to just give me a wee bit of peace.
0:26:55 > 0:26:59And the care in here was just fantastic. Out of this world.
0:26:59 > 0:27:02I can't, honestly, thank them enough for what they did.
0:27:05 > 0:27:08Because not only did they care for him,
0:27:08 > 0:27:10but me and my partner, as well.
0:27:11 > 0:27:13It was just out of this world.
0:27:16 > 0:27:18Let's go, Mum.
0:27:18 > 0:27:20Oh, "Let's go, Mum"!
0:27:39 > 0:27:41Mark has finished his final shift
0:27:41 > 0:27:44and is leaving Yorkhill for the last time.
0:27:44 > 0:27:47This wall was freshly painted to allow us,
0:27:47 > 0:27:50last year when it was our 100 years of nursing,
0:27:50 > 0:27:52to be able to sign messages,
0:27:52 > 0:27:56to put memories, to just have good well wishes
0:27:56 > 0:27:57placed upon the wall.
0:27:57 > 0:28:00It was a great idea - people could just wander past
0:28:00 > 0:28:04and just scribble something on the wall to be able to pass a memory.
0:28:04 > 0:28:06"50 years on and I'm going strong.
0:28:06 > 0:28:08"Thanks NHS. Sheila Macpherson".
0:28:08 > 0:28:10Maybe that's someone that was here as a child,
0:28:10 > 0:28:13then as a member of staff - there are quite a few of them.
0:28:13 > 0:28:15This one looks quite fresh.
0:28:15 > 0:28:18HE READS ALOUD
0:28:37 > 0:28:39At the new adult hospital,
0:28:39 > 0:28:41Kenny's settling in to his new surroundings
0:28:41 > 0:28:43and his friend Dave has come to join him on a visit
0:28:43 > 0:28:46to one of the building's best vantage points.
0:28:48 > 0:28:51It's big enough for a party, Kenny.
0:28:51 > 0:28:55Unfortunately, it's not one of Glasgow's finest days.
0:28:55 > 0:28:57Get these adjusted for...
0:28:57 > 0:28:59- That's the Science Tower.- Mm-hm.
0:28:59 > 0:29:01Over on your left, too, Dave.
0:29:01 > 0:29:03Yeah.
0:29:03 > 0:29:06- And you can see the university from here.- Mm-hm.
0:29:06 > 0:29:09I've lived in the West End since I've been in Glasgow
0:29:09 > 0:29:12so I quite like the view.
0:29:12 > 0:29:15The view up there towards the West End, so...
0:29:18 > 0:29:21The extra space and easier access in the new hospital
0:29:21 > 0:29:23means that Kenny will now be able to get out of the ward
0:29:23 > 0:29:26and have a change of scenery much more than he did before.
0:29:28 > 0:29:30You're out of the ward and you don't have to stay in there,
0:29:30 > 0:29:32you can go and meet people
0:29:32 > 0:29:36down at the coffee shop
0:29:36 > 0:29:38and just enjoy being outside.
0:29:38 > 0:29:40Yeah, it's more social, I think.
0:29:40 > 0:29:44- It's much more sociable than... - Far more sociable, yeah.- Yeah.
0:29:50 > 0:29:52For Yorkhill Children's Hospital,
0:29:52 > 0:29:55the big move is now less than 24 hours away.
0:29:57 > 0:30:00- Are you looking forward to your new hospital?- Yeah.
0:30:00 > 0:30:03What are you looking forward to most?
0:30:03 > 0:30:05- A trip in the ambulance? - Mm-hm.
0:30:05 > 0:30:07Yes.
0:30:07 > 0:30:08Yay!
0:30:11 > 0:30:13In the Cardiac Ward the immediacy is sinking in
0:30:13 > 0:30:16for Senior Charge Nurse Louise Bell.
0:30:19 > 0:30:21So these are final documents coming through
0:30:21 > 0:30:24which just makes the whole thing so real.
0:30:25 > 0:30:29And that's now my stomach churning at the thought of it.
0:30:32 > 0:30:35Louise will be overseeing tomorrow's move
0:30:35 > 0:30:40which will involve the transportation of some of the hospital's sickest children -
0:30:40 > 0:30:42including four-month-old Barbara.
0:30:45 > 0:30:47She's got heart problems.
0:30:47 > 0:30:50She's got a leak in her valve which has caused
0:30:50 > 0:30:51swelling on the left side,
0:30:51 > 0:30:53too much pressure on the right side.
0:30:53 > 0:30:57Came in yesterday, and she's just been kind of hectic from there.
0:30:57 > 0:30:59She's been put on oxygen, heart machine,
0:30:59 > 0:31:02because everything's went a bit crazy on her.
0:31:04 > 0:31:07For Barbara's mum, Helen, the move to the new hospital marks
0:31:07 > 0:31:10the end of an era for her young family.
0:31:10 > 0:31:11Well, obviously, I'll miss here.
0:31:11 > 0:31:14I've been here... Got another four kids,
0:31:14 > 0:31:16so I've been in and out of here a few times.
0:31:16 > 0:31:19One's got epilepsy, he's been in getting his appendix out,
0:31:19 > 0:31:22another one was in with baby bronchitis when he was born.
0:31:22 > 0:31:25My memory is, obviously, going to be all the staff, really.
0:31:25 > 0:31:27Everybody's really, really nice, you know.
0:31:27 > 0:31:30They're very welcoming when you're coming in
0:31:30 > 0:31:32and, you know, sometimes you come in sad...
0:31:32 > 0:31:34They can make you happy, you know.
0:31:35 > 0:31:37The only thing that I don't like
0:31:37 > 0:31:39is you come in and there's only one lift working,
0:31:39 > 0:31:42so you're standing half an hour trying to get in
0:31:42 > 0:31:43or you need to walk up the stairs.
0:31:45 > 0:31:49Looking forward to the new one, it's supposed to be a lot better.
0:31:52 > 0:31:55A couple of weeks ago I thought I was moving just only one or two.
0:31:55 > 0:31:59Last week it looked as if we were, potentially, Thursday/Friday,
0:31:59 > 0:32:02we thought we might be moving up to 14.
0:32:02 > 0:32:04Today we're maybe looking at about
0:32:04 > 0:32:07ten cardiac patients, who will go with us
0:32:07 > 0:32:09tomorrow to the new hospital.
0:32:10 > 0:32:15One of the patients on Louise's list is 11-month-old Callum.
0:32:15 > 0:32:18He was just one day old when he had his first heart operation,
0:32:18 > 0:32:20and he's had several more since.
0:32:20 > 0:32:24We've been in and out for his whole life, basically,
0:32:24 > 0:32:28and this time he had another open-heart surgery done.
0:32:31 > 0:32:34Sometimes it can be hard.
0:32:34 > 0:32:36Just take it a day at a time,
0:32:36 > 0:32:37see how he gets on every day.
0:32:41 > 0:32:44Tiffany and Steven spent so much time in Yorkhill
0:32:44 > 0:32:46that they chose to marry here.
0:32:48 > 0:32:51Everybody seems to have a wee spiritual part of their being
0:32:51 > 0:32:53when their kids are compromised.
0:32:53 > 0:32:56Whether they've got a religious background or not,
0:32:56 > 0:32:58they still want me to pray for their kids,
0:32:58 > 0:33:01they still want you to support them in any way you can.
0:33:01 > 0:33:02Come on in.
0:33:02 > 0:33:04The hospital's chaplain, Jim,
0:33:04 > 0:33:06has arranged a special ceremony
0:33:06 > 0:33:08to mark the closing of the Cardiac Ward.
0:33:09 > 0:33:12We've put something together for the change over
0:33:12 > 0:33:13from the old hospital to the new.
0:33:13 > 0:33:16It's just something to help say goodbye to friends,
0:33:16 > 0:33:18say goodbye to old memories,
0:33:18 > 0:33:20say goodbye to the children
0:33:20 > 0:33:21who they've served so well here.
0:33:21 > 0:33:24This is something that we never thought -
0:33:24 > 0:33:26even although we'd had all these plans -
0:33:26 > 0:33:27we never thought we'd get to this day
0:33:27 > 0:33:30where we're actually saying goodbye to this place
0:33:30 > 0:33:33and there's a lot of tears throughout this building
0:33:33 > 0:33:35because there's so many memories.
0:33:35 > 0:33:37I mean, goodness knows how many memories you've got, Louise.
0:33:37 > 0:33:41I've been told stories of people working here since they were 17!
0:33:41 > 0:33:42Really?
0:33:42 > 0:33:46- Absolutely! This is the only place I've ever worked.- Aww...!
0:33:46 > 0:33:47Absolutely.
0:33:49 > 0:33:51So let's begin. We're moving from this place...
0:33:53 > 0:33:54..where we've strong memories
0:33:54 > 0:33:56and emotional ties.
0:33:58 > 0:34:00Let us be quiet together and bring to mind
0:34:00 > 0:34:02the children we've cared for,
0:34:02 > 0:34:04and the people we have worked with.
0:34:08 > 0:34:12I know some of you aren't of a religious persuasion,
0:34:12 > 0:34:15so I'll say something that makes sense to you all -
0:34:15 > 0:34:17may the force be with you.
0:34:19 > 0:34:21And also with you!
0:34:24 > 0:34:26It's the end of a shift,
0:34:26 > 0:34:29and the end of an era for the nurses of Schiehallion.
0:34:29 > 0:34:31CHEERS AND LAUGHTER
0:34:31 > 0:34:33# ..we'll be in Scotland afore ye
0:34:33 > 0:34:37# For me and my true love will never meet again
0:34:37 > 0:34:42# On the bonnie bonnie banks of Loch Lomond. #
0:34:47 > 0:34:50It is hard, because we've left lots of children behind, you know,
0:34:50 > 0:34:53that...aren't here any more and it's quite hard.
0:34:53 > 0:34:55Because they're still here for us,
0:34:55 > 0:34:57and that's the hard part.
0:34:59 > 0:35:02I'm just a big jessie, that's all it is!
0:35:11 > 0:35:13The day of the move has finally arrived
0:35:13 > 0:35:15and it's time to open the doors
0:35:15 > 0:35:18to the new Royal Hospital for Sick Children.
0:35:18 > 0:35:20Is it eight o'clock yet, guys?
0:35:20 > 0:35:23It's four minutes to according to my watch.
0:35:24 > 0:35:27So here we are at the end of a long and winding road.
0:35:27 > 0:35:31It is almost eight o'clock on Wednesday the 10th June,
0:35:31 > 0:35:35and we are about to throw open the doors
0:35:35 > 0:35:38of our brand-new department,
0:35:38 > 0:35:40providing somebody can bring us the key to open the door
0:35:40 > 0:35:43because it's locked at the moment.
0:35:45 > 0:35:49So, if I appear mildly frustrated about this, that's because I am.
0:35:51 > 0:35:55The nursing staff put in a request for Gary Barlow to come and open it
0:35:55 > 0:35:58but he was unavailable to come.
0:35:58 > 0:36:01Apparently the Royals are all busy today
0:36:01 > 0:36:04so it may actually fall to me to cut the ribbon.
0:36:11 > 0:36:12In the old hospital,
0:36:12 > 0:36:16Teara's raring to go as staff frantically clear the ward.
0:36:16 > 0:36:19We just need a clear corridor. Ashley... Yep.
0:36:19 > 0:36:21You now will take Madeline.
0:36:21 > 0:36:23- That's fine.- OK.
0:36:23 > 0:36:26We have a plan in place, we've got a team over there,
0:36:26 > 0:36:28and we're in constant contact with that team
0:36:28 > 0:36:31and we're now just waiting on the ambulances
0:36:31 > 0:36:33coming to get the first six patients across.
0:36:34 > 0:36:36All right? Can I go?
0:36:38 > 0:36:41Jean's co-ordinating the move of 13 patients,
0:36:41 > 0:36:44and Teara will be the first to leave.
0:36:44 > 0:36:45Well, I'm excited to see it,
0:36:45 > 0:36:48after all the big build up, after everybody speaking about it.
0:36:48 > 0:36:51So, yeah, I am excited to see the new hospital.
0:36:51 > 0:36:54But, supposingly, it is all pink.
0:36:54 > 0:36:57The new hospital is going to be pink.
0:36:57 > 0:37:00Pink cupboards and pink nurses
0:37:00 > 0:37:03and pink doctors...?
0:37:03 > 0:37:06Huh? You're not allowed to come in unless you're pink.
0:37:06 > 0:37:09I've been waiting for a nice desk for about 18 years,
0:37:09 > 0:37:12and I have now got a pink desk.
0:37:12 > 0:37:15Can you change the board one more time?
0:37:17 > 0:37:20- Teara, who's she got? - Teara has got Ally.
0:37:21 > 0:37:23Veronica?
0:37:33 > 0:37:34At the new hospital
0:37:34 > 0:37:38the Children's A & E was supposed to officially open 15 minutes ago.
0:37:45 > 0:37:48Our doors are locked and we don't have a key and...
0:37:50 > 0:37:53Oh, right, they are.
0:37:53 > 0:37:58No worries, I'm sure that'll be the only hiccup of the day.
0:38:01 > 0:38:03Right, OK. Cheers, bye.
0:38:03 > 0:38:05I actually didn't think it was going to be exciting enough,
0:38:05 > 0:38:08so I've arranged for the doors not to be opened
0:38:08 > 0:38:11until the last minute just to give an extra kind of frisson.
0:38:15 > 0:38:17I'm going to sell them up the Barras.
0:38:18 > 0:38:22Meanwhile, at Yorkhill the paramedics have arrived to begin moving
0:38:22 > 0:38:24the first patients from the Cancer Ward.
0:38:25 > 0:38:28- Mummy?- Mm-hm. I see the ambulance person.- Mm.
0:38:28 > 0:38:30I can see the ambulance people, too.
0:38:32 > 0:38:34Oh, where is he?
0:38:35 > 0:38:38Right, guys, let's go. Right, see yous later.
0:38:38 > 0:38:39Bye.
0:38:39 > 0:38:40Bye, Teara!
0:38:41 > 0:38:43They'll all start to go now.
0:38:43 > 0:38:45Say, bye, to the hospital.
0:38:45 > 0:38:48- OK, darling. Will I push you up? - Yeah.
0:38:50 > 0:38:52This way...
0:38:53 > 0:38:55Right, tootsie. Are you ready?
0:39:03 > 0:39:04- Cheers.- See you.
0:39:20 > 0:39:22The honour of being the first patient
0:39:22 > 0:39:25in the new Royal Hospital for Sick Children belongs to Teara.
0:39:28 > 0:39:31- Oh, look at the fishes. - Fishes!- See the fishes, look.
0:39:36 > 0:39:38In the new Schiehallion Cancer Ward
0:39:38 > 0:39:40the beds are ready to be filled and Teara, at least,
0:39:40 > 0:39:43will be pleased that pink rumours are true.
0:39:46 > 0:39:48- NURSES:- Yay!
0:39:49 > 0:39:51She's arrived safely,
0:39:51 > 0:39:54but there's something missing in her new room.
0:39:55 > 0:39:57Hello, Jane. It's Emma, hi.
0:39:57 > 0:39:59Teara's arrived, but she's no pillows with her.
0:39:59 > 0:40:01I'd asked to make sure that all the pillows come over,
0:40:01 > 0:40:03because we don't have any.
0:40:03 > 0:40:06So it's just to make sure that everybody else has got their pillows
0:40:06 > 0:40:08because we don't have any.
0:40:08 > 0:40:10OK, thanks. Bye.
0:40:13 > 0:40:14Hi, Teara!
0:40:14 > 0:40:17We've no pillows at the moment, Teara.
0:40:17 > 0:40:19You want to have a wee look around?
0:40:19 > 0:40:21- Mm-hm.- Right, OK. Let's go, then.
0:40:23 > 0:40:25Downstairs in the Children's A & E
0:40:25 > 0:40:28it looks like they may finally be in luck.
0:40:29 > 0:40:31Yes!
0:40:31 > 0:40:34LOUD CHEERING
0:40:36 > 0:40:38We are now open!
0:40:38 > 0:40:40Do we get a speech, Scott?
0:40:40 > 0:40:43They're 25 minutes late, but at last Scott can make his speech.
0:40:44 > 0:40:48Here we are, who would've thought we would ever end up in this place.
0:40:48 > 0:40:51Erm, great to be here, sad to leave Yorkhill,
0:40:51 > 0:40:54start of a new journey, erm...
0:40:54 > 0:40:56As I say, there was nobody more important
0:40:56 > 0:40:58that we could find, than myself.
0:40:58 > 0:41:01So, I would just like to say
0:41:01 > 0:41:03I'm delighted to open the Emergency Department
0:41:03 > 0:41:05in the new Children's Hospital.
0:41:07 > 0:41:10CHEERING AND APPLAUSE
0:41:33 > 0:41:36In the Cardiac Ward, Helen and four-month-old Barbara
0:41:36 > 0:41:38are preparing for their move.
0:41:42 > 0:41:46Right, so next thing is to try and put the monitor on the foot here.
0:41:51 > 0:41:55Barbara is so ill that the medical team have decided she needs
0:41:55 > 0:41:57special care for her journey,
0:41:57 > 0:41:59so this team of anaesthetists
0:41:59 > 0:42:03will make sure that she's as stable as possible during the move.
0:42:05 > 0:42:08They're packing her into this vacuum mattress
0:42:08 > 0:42:10which will form around her and hold her securely.
0:42:16 > 0:42:18BABY CRIES
0:42:18 > 0:42:19SHE QUIETENS
0:42:26 > 0:42:29Some of the children need special care during the transfer,
0:42:29 > 0:42:33whilst others are well enough to travel with their families.
0:42:33 > 0:42:36Are you going to the new hospital? Right, say, "Bye!"
0:42:36 > 0:42:38Blow kisses.
0:42:49 > 0:42:51Barbara's ambulance will be full of medics
0:42:51 > 0:42:54who need to closely monitor her
0:42:54 > 0:42:57so she'll have to make her own way without her mum.
0:42:58 > 0:43:00Thank you.
0:43:01 > 0:43:04The last two patients are leaving Schiehallion!
0:43:04 > 0:43:07Bye, James. We'll see you there.
0:43:19 > 0:43:20- THEY CLAP AND CHEER - Gone!
0:43:22 > 0:43:24Well done.
0:43:36 > 0:43:39He's - "I fell asleep in Yorkhill, woke up in a new hospital."
0:43:39 > 0:43:41You're all smiles today.
0:43:53 > 0:43:56The new wards are filling up
0:43:56 > 0:43:58and Barbara's the last to arrive.
0:44:17 > 0:44:18As the old ward lies empty,
0:44:18 > 0:44:21the staff can finally enjoy a cup of tea.
0:44:23 > 0:44:24Three cheers for Jean!
0:44:24 > 0:44:26- ALL:- Hurray!
0:44:26 > 0:44:29- ALL:- Hurray!
0:44:29 > 0:44:31- ALL:- Hurray!
0:44:36 > 0:44:37Hello, there.
0:44:38 > 0:44:41OK. What, are you declaring?
0:44:42 > 0:44:45'OK, that's us received all the patients,
0:44:45 > 0:44:47'so you're officially closed.'
0:44:47 > 0:44:49- ALL:- Whooo!
0:45:10 > 0:45:13In the new Children's A & E that he helped to design,
0:45:13 > 0:45:16Scott's impressed with how some of his ideas have been realised.
0:45:16 > 0:45:20And we're now coming into the Majors area of the department,
0:45:20 > 0:45:23so this is the area of the department where we would
0:45:23 > 0:45:25look after our sicker patients.
0:45:25 > 0:45:28It's what we call a ballroom design
0:45:28 > 0:45:29so there's a central work space
0:45:29 > 0:45:33and then we have 12 cubical areas round about.
0:45:33 > 0:45:36So the idea of this design is it gives us excellent visibility,
0:45:36 > 0:45:40so we can see and hear what's going on with patients.
0:45:44 > 0:45:48Through these doors is the Minors area of our department.
0:45:48 > 0:45:50A lot of the patients will present with a minor injury,
0:45:50 > 0:45:53and we've developed an emergency nurse practitioner's service
0:45:53 > 0:45:56to look after that specific group of patients.
0:45:56 > 0:45:59And we've got six EMPs who are trained up and now working with us,
0:45:59 > 0:46:01like Mark.
0:46:01 > 0:46:04The advantage of having a team of nurse practitioners
0:46:04 > 0:46:08is that they're able to quickly and efficiently get these patients
0:46:08 > 0:46:11through the department, so it means they're not waiting for too long.
0:46:11 > 0:46:14Mark is on his first shift in the new department.
0:46:14 > 0:46:17He's got his first patient -
0:46:17 > 0:46:1915-year-old Andrew, who has broken his ankle.
0:46:21 > 0:46:22There we go.
0:46:22 > 0:46:24I'm just waiting on the orthopaedic doctor coming down
0:46:24 > 0:46:26and then we'll make a start.
0:46:26 > 0:46:29Everything's brand-new to Mark
0:46:29 > 0:46:32including the patient entertainment system.
0:46:32 > 0:46:36It's more the staff getting the hang of it yet.
0:46:41 > 0:46:43Angry Birds, Cut Rope, Fruit Ninja...
0:46:44 > 0:46:47Midnight Basketball? I've not seen that one yet.
0:46:47 > 0:46:49"Error" - argh!
0:46:51 > 0:46:54OK. It'll keep people occupied while they're waiting.
0:46:54 > 0:46:56If we give yous a shot!
0:46:57 > 0:47:00I bet when we're no here, you sit here all night playing it.
0:47:00 > 0:47:02- Exactly.- Aye.
0:47:03 > 0:47:05I've been to Yorkhill quite a few times,
0:47:05 > 0:47:07and the Western, and that as well,
0:47:07 > 0:47:10but this is definitely... This is something else, like.
0:47:10 > 0:47:13You've got games and all that when you're in bed, so it's pretty good.
0:47:13 > 0:47:15What are you doing?
0:47:15 > 0:47:17- I'm playing Cut The Rope. - Oh, I like that one.
0:47:17 > 0:47:18I used to have that on my phone.
0:47:18 > 0:47:22Normally the ones I like are the ones I have to delete cos I spend...
0:47:22 > 0:47:24- That much time on them, aye. - Far too much time, yeah.
0:47:24 > 0:47:27The state-of-the-art entertainment systems were introduced
0:47:27 > 0:47:30to the new hospital to help distract patients from stressful situations
0:47:30 > 0:47:33and it appears to be working for the staff, too.
0:47:33 > 0:47:35- Poor guy going hungry. - I know.
0:47:35 > 0:47:36- You OK?- Aye.
0:47:36 > 0:47:38We're very busy just now.
0:47:40 > 0:47:41Sorry.
0:47:41 > 0:47:44- How you doing, you all right? - Aye, all right. Aye.
0:47:44 > 0:47:48I'm Anzor, one of the orthopaedic registrars. Erm...
0:47:48 > 0:47:50You want to put that down for a second.
0:47:52 > 0:47:55- OK. Are you his mother? - Yes, I am.
0:47:55 > 0:47:58OK, I'm one of the orthopaedic doctors on call.
0:47:58 > 0:48:00So, have you been able to walk on it?
0:48:04 > 0:48:05I think it's fantastic.
0:48:05 > 0:48:08Compared to the old one, which we loved,
0:48:08 > 0:48:12but more like you would a slightly doddering old relative
0:48:12 > 0:48:15that's maybe not at their best.
0:48:15 > 0:48:16There's a good quick throughput,
0:48:16 > 0:48:18a good bit of banter at the desk.
0:48:18 > 0:48:20Definitely, yeah.
0:48:20 > 0:48:23We used to have nurses' room and the doctors' room
0:48:23 > 0:48:25and it was a wee bit divided. We're now all together.
0:48:25 > 0:48:28That's right - big happy family. And excellent visibility round about us.
0:48:28 > 0:48:31We have got excellent visibility. I suppose the...
0:48:31 > 0:48:34One of the interesting things we've had to adapt to is the noise.
0:48:34 > 0:48:36- Yeah, it is very noisy. - Previously, we had rooms with doors
0:48:36 > 0:48:38where once the children were in there,
0:48:38 > 0:48:42- there was a degree of sound proofing and now it's sort of...- Very loud.
0:48:42 > 0:48:45But then you couldn't tell what was going on behind the closed door.
0:48:45 > 0:48:48- True.- Yes, but sometimes that was preferable.- True.
0:48:48 > 0:48:49In the sort of...crying category.
0:48:49 > 0:48:52However, we're sort of learning to slightly zone that out.
0:48:52 > 0:48:55But crying and noise comes with the territory...
0:48:55 > 0:48:58so you might have to consider a career change,
0:48:58 > 0:49:00- if that's going to upset you greatly.- It's too late for me.
0:49:00 > 0:49:02There you go.
0:49:02 > 0:49:04The Children's A & E has its own self-contained department
0:49:04 > 0:49:08and won't have to cope with the same numbers as the adult A & E next door
0:49:08 > 0:49:11which is struggling with patient waiting times.
0:49:11 > 0:49:14That's four hospitals trying to merge into one.
0:49:14 > 0:49:17It HAD to be anticipated there would be teething problems with that,
0:49:17 > 0:49:21and I think a bit of a grace period has to be given to allow that.
0:49:21 > 0:49:23But, yeah, from our point of view,
0:49:23 > 0:49:26we were one hospital moving into one hospital,
0:49:26 > 0:49:29and from the A & E point of view,
0:49:29 > 0:49:32we were one small A & E moving into a much larger A & E.
0:49:32 > 0:49:35So for us it was very exciting and we hope,
0:49:35 > 0:49:39and I think we are showing, that it is definitely helping.
0:49:42 > 0:49:44On the Schiehallion Cancer Ward
0:49:44 > 0:49:47the staff are getting used to their new surroundings.
0:49:49 > 0:49:51One of the biggest changes for staff here
0:49:51 > 0:49:53is the new racetrack design
0:49:53 > 0:49:56which has forced them to modify their style of nursing.
0:49:56 > 0:49:59So the ward design has changed because back in Schiehallion
0:49:59 > 0:50:01it was a straight ward
0:50:01 > 0:50:03so you could see all the rooms.
0:50:03 > 0:50:06Whereas you'll see that this ward goes round in a curve
0:50:06 > 0:50:10so it means you can't see all the rooms.
0:50:10 > 0:50:12When I first came over I just thought,
0:50:12 > 0:50:15"Oh, no, how are we going to nurse this?"
0:50:15 > 0:50:17So I was a bit concerned
0:50:17 > 0:50:19but that's when we decided...
0:50:19 > 0:50:22There was a few of us all sat down and tried to work out
0:50:22 > 0:50:24what would be the best,
0:50:24 > 0:50:26and we decided to divide the ward up into three teams.
0:50:26 > 0:50:28The reason why we've done that
0:50:28 > 0:50:31is so that there's always a nurse in the area,
0:50:31 > 0:50:32if patients are buzzing,
0:50:32 > 0:50:35they need your attention, there'll be someone to go in
0:50:35 > 0:50:37and see the patient.
0:50:37 > 0:50:40I think it still feels like I'm helping out another ward,
0:50:40 > 0:50:42it doesn't feel like this is where I work,
0:50:42 > 0:50:45but I think that'll take a few weeks or months.
0:50:45 > 0:50:47But, yeah, I'm sure I'll settle in.
0:50:50 > 0:50:51The superhospital campus
0:50:51 > 0:50:54is one of the most advanced research units in the world
0:50:54 > 0:50:56and will help make Glasgow a global leader
0:50:56 > 0:50:58in medical research and clinical trials.
0:51:01 > 0:51:03Emily's taking part in a new medical trial
0:51:03 > 0:51:06that's at the cutting edge of molecular biology.
0:51:06 > 0:51:09She's being given a treatment that may trigger an immune response
0:51:09 > 0:51:10to destroy her cancer cells.
0:51:12 > 0:51:15I'm the only person on this trial in Scotland at the moment,
0:51:15 > 0:51:18so I kind of feel like a bit of a guinea pig.
0:51:20 > 0:51:25Emily's on a strong cocktail of drugs including morphine and ketamine.
0:51:25 > 0:51:27Last time I was on the ketamine
0:51:27 > 0:51:30- I thought there was a rabbit in my cupboard.- Did you?- Yeah.
0:51:30 > 0:51:31Only a rabbit? That's quite good!
0:51:31 > 0:51:35And now there's, now there's, now there's a rabbit above my door.
0:51:35 > 0:51:36- At least we know there's...- I know.
0:51:36 > 0:51:38There IS an actual rabbit there.
0:51:38 > 0:51:41Have a look to see the animals that are around then, at least,
0:51:41 > 0:51:43you'll know what's real and what's not.
0:51:46 > 0:51:48Along the corridor, Teara and Sara
0:51:48 > 0:51:51are enjoying their new surroundings, too.
0:51:51 > 0:51:54This room's much nicer and bigger and brighter.
0:51:54 > 0:51:56It's really nice.
0:51:56 > 0:52:00This room's better because it's more space in it.
0:52:01 > 0:52:04Teara doesn't just have a better room here,
0:52:04 > 0:52:05she'll also have access
0:52:05 > 0:52:08to a treatment that wasn't available at Yorkhill.
0:52:10 > 0:52:13The superhospital was designed to be interconnected
0:52:13 > 0:52:15which means that Teara is now able to benefit from a treatment
0:52:15 > 0:52:17offered at the adult hospital.
0:52:17 > 0:52:20She'll receive an ultraviolet light therapy
0:52:20 > 0:52:23that should help to reduce the inflammation of her skin.
0:52:27 > 0:52:29In the new Cardiac Ward,
0:52:29 > 0:52:31another child who's benefiting from the design of the hospital
0:52:31 > 0:52:35is one-year-old Callum, who is waiting for his first surgery here.
0:52:37 > 0:52:40He was born with a rare genetic disorder causing a hole in his heart
0:52:40 > 0:52:43and has undergone many surgeries already during his young life.
0:52:45 > 0:52:48Hopefully, this is...the last piece of the puzzle,
0:52:48 > 0:52:51and then once that's all out of the way,
0:52:51 > 0:52:53then, hopefully, we can get you home, eh?
0:52:56 > 0:52:58Today, Callum's going to have a feeding tube
0:52:58 > 0:53:00inserted into his stomach.
0:53:00 > 0:53:02Just come this way.
0:53:02 > 0:53:05The new theatres are now on the same floor as the Cardiac Ward,
0:53:05 > 0:53:08this means it's just a short walk for Callum's mum to take him
0:53:08 > 0:53:10through for his operation.
0:53:10 > 0:53:15The theatres in the old Yorkhill were downstairs on the ground floor
0:53:15 > 0:53:16so you had to go down the lift.
0:53:16 > 0:53:21It was a wee bit of a distance from whatever ward you were at,
0:53:21 > 0:53:25but this one's a lot better and a lot easier and more calmer.
0:53:27 > 0:53:30It means I can give him cuddles on the way over
0:53:30 > 0:53:34and before I basically let them put him to sleep.
0:53:38 > 0:53:40What's that? What's that...?!
0:53:40 > 0:53:42The new art work is designed to take children's minds off
0:53:42 > 0:53:45painful or difficult procedures
0:53:45 > 0:53:47and it seems to be working for Callum.
0:53:52 > 0:53:55The architect's vision has been brought to life
0:53:55 > 0:53:57and it's a big hit with the children.
0:53:57 > 0:53:58Wow!
0:54:02 > 0:54:03The clinics are all finished
0:54:03 > 0:54:07so me and Lucas are coming down to have some fun. Aren't we?
0:54:07 > 0:54:09Aren't we, Lucas?
0:54:09 > 0:54:13Mel and her two-year-old son Lucas, who has a rare chromosome disorder,
0:54:13 > 0:54:15often spend weeks at a time in the Children's Hospital,
0:54:15 > 0:54:18so they're delighted with the new space and play areas.
0:54:20 > 0:54:22Lucas doesn't like to go down here
0:54:22 > 0:54:25when there's too many people during the day,
0:54:25 > 0:54:27so we like to come down here once it's all empty,
0:54:27 > 0:54:29so Lucas can play about.
0:54:34 > 0:54:35Wow...
0:54:38 > 0:54:40Wow.
0:54:47 > 0:54:50Oh, the fish. And what do the fish do?
0:54:52 > 0:54:54- Go, go, go. - Bye-bye.- Bye.
0:54:54 > 0:54:58This hospital's not just better for the younger children
0:54:58 > 0:55:00there's plenty for the older ones, too.
0:55:00 > 0:55:04The Teenage Cancer Trust Unit has been purpose-built for the hospital
0:55:04 > 0:55:07and has games, music and movies available for the patients.
0:55:08 > 0:55:11It has a separate social space away from the wards,
0:55:11 > 0:55:15and provides classes, including guitar lessons, for the young adults.
0:55:16 > 0:55:18I love it. You spend most of the time through here.
0:55:18 > 0:55:21It's nice to break it up from like your bedroom
0:55:21 > 0:55:22and then you're sitting room.
0:55:22 > 0:55:25So you're not sitting watching TV in your bedroom all day.
0:55:25 > 0:55:28Emily's finished her most recent round of treatment
0:55:28 > 0:55:31and is looking forward to a break with her family.
0:55:31 > 0:55:34I got unhooked from my mobile infuser,
0:55:34 > 0:55:39antibody infuser, just about a couple of hours ago
0:55:39 > 0:55:41so, yeah, I'm free to go back to our flat now,
0:55:41 > 0:55:43and don't have to come...
0:55:43 > 0:55:47I've got a few more tests and stuff this next couple of weeks
0:55:47 > 0:55:49but apart from that I'm free.
0:55:52 > 0:55:54Darling little brother has arrived,
0:55:54 > 0:55:56so we're going to have lots of fun.
0:56:11 > 0:56:13It's just over three weeks
0:56:13 > 0:56:16since all four hospitals moved into Scotland's superhospital
0:56:16 > 0:56:18and it's the official opening day.
0:56:18 > 0:56:21So the Queen's coming to visit today
0:56:21 > 0:56:24so the hospitals on lock down from 12 till three
0:56:24 > 0:56:27so we're getting out of here, aren't we, Lucas? Yeah.
0:56:29 > 0:56:31Anne Harkness did keep her job,
0:56:31 > 0:56:34and is feeling much more positive about the hospital's future.
0:56:34 > 0:56:36It's been a really bumpy ride,
0:56:36 > 0:56:38it's been a huge amount of work
0:56:38 > 0:56:41to try and maintain everybody's confidence and motivation
0:56:41 > 0:56:42as we've gone forward.
0:56:42 > 0:56:45The kind of physical effort of working so hard over a few weeks,
0:56:45 > 0:56:48I think, took its toll on everybody - just practically -
0:56:48 > 0:56:51but the fact we've got today's official opening as a point of celebration
0:56:51 > 0:56:54and it's hitting the summer holiday time,
0:56:54 > 0:56:56I think, is making everybody feel a lot better.
0:57:05 > 0:57:07The Queen's officially opening the hospital today,
0:57:07 > 0:57:11and the NHS board has decided that it will be renamed in her honour
0:57:11 > 0:57:14as the Queen Elizabeth University Hospital.
0:57:15 > 0:57:18This means that all of the existing hospital signs
0:57:18 > 0:57:19will need to be changed.
0:57:21 > 0:57:23It's also been decided
0:57:23 > 0:57:24that the word sick is dated
0:57:24 > 0:57:28and not reflective of the new 21st-century facilities,
0:57:28 > 0:57:30so the Children's Hospital
0:57:30 > 0:57:33shall now be known as the Royal Hospital for Children.
0:57:34 > 0:57:36Signs aside...
0:57:36 > 0:57:39things are looking up for the superhospital.
0:57:39 > 0:57:41A & E has moved beyond its teething problems
0:57:41 > 0:57:45and is much closer to reaching the Scottish Government's targets.
0:57:45 > 0:57:48The number of patients being seen and treated within four hours
0:57:48 > 0:57:50is now up - 92.4%.
0:57:52 > 0:57:54Thumbs up, Lucas! Waaay...!
0:57:54 > 0:57:57Thumbs up, we're going home!
0:57:57 > 0:57:58Say bye!
0:57:59 > 0:58:01Bye!