0:00:04 > 0:00:09In 1981, something extraordinary happened.
0:00:10 > 0:00:13Wales got its very own princess.
0:00:14 > 0:00:15Across the country,
0:00:15 > 0:00:18people were glued to their TV sets
0:00:18 > 0:00:22as Lady Diana Spencer married Charles, the Prince of Wales,
0:00:22 > 0:00:25in the fairy-tale wedding of the century.
0:00:28 > 0:00:30In the years that followed,
0:00:30 > 0:00:34Diana touched the hearts of millions around the world,
0:00:34 > 0:00:38but none more so than the people of Wales.
0:00:38 > 0:00:42Now, in this film, we'll tell her life story
0:00:42 > 0:00:46through some of the Welsh people whose lives she touched.
0:00:47 > 0:00:51We'll meet the insiders who got to know her well.
0:00:51 > 0:00:54She came up to me, threw her arms around me and gave me a big kiss.
0:00:54 > 0:00:57And that was the first time she'd ever given me a kiss.
0:00:57 > 0:01:00It had always been a formal handshake and a bow.
0:01:00 > 0:01:03And, er...just overwhelming, really.
0:01:03 > 0:01:05I mean, she was so warm.
0:01:06 > 0:01:09We'll hear from devoted fans,
0:01:09 > 0:01:13who followed the ups and downs of her remarkable life.
0:01:13 > 0:01:16She was, really, the bird in the gilded cage.
0:01:16 > 0:01:19She appeared to have it all,
0:01:19 > 0:01:22and yet she had nothing.
0:01:22 > 0:01:25Like every human being, she just wanted to be loved.
0:01:27 > 0:01:31We'll reveal how Diana's ability to reach out to those in need
0:01:31 > 0:01:33touched the lives of many,
0:01:33 > 0:01:36including those with AIDS.
0:01:36 > 0:01:40Diana helped Kevin in many ways,
0:01:40 > 0:01:43for a long time, you know...
0:01:43 > 0:01:46he couldn't stop talking about her.
0:01:46 > 0:01:50You just...saw a difference in him.
0:01:51 > 0:01:53He was on cloud nine.
0:01:55 > 0:01:58And we'll find out the effect her tragic death had
0:01:58 > 0:02:01on the people who loved her most.
0:02:01 > 0:02:05It was very difficult to sleep that week, it really was.
0:02:08 > 0:02:10- VOICE BREAKING:- I'm sorry.
0:02:13 > 0:02:18This is the extraordinary story of Princess Diana's unique relationship
0:02:18 > 0:02:20with the people of Wales.
0:02:33 > 0:02:36This is Ruthin in North Wales,
0:02:36 > 0:02:40home to one of Princess Diana's greatest fans.
0:02:41 > 0:02:43His name is Colin Edwards.
0:02:43 > 0:02:47I am a monarchist, I've always supported the monarchy,
0:02:47 > 0:02:53and Diana made an incredible contribution to the monarchy.
0:02:53 > 0:02:56Like many older Welsh royalists,
0:02:56 > 0:02:58Colin grew up at a time when allegiance
0:02:58 > 0:03:02to the English Royal Family was something to be proud of.
0:03:02 > 0:03:05For 20 years probably now,
0:03:05 > 0:03:09I've collected royal commemorative china.
0:03:09 > 0:03:13I've got a vast collection of interesting Diana china -
0:03:13 > 0:03:17plates, mugs, cups and saucers, figurines.
0:03:17 > 0:03:21I mean, it's part of my hobby, as a royalist.
0:03:23 > 0:03:27This collection has filled my... filled my life and filled my lounge!
0:03:30 > 0:03:32But collecting Diana memorabilia
0:03:32 > 0:03:34is only a small part of Colin's obsession
0:03:34 > 0:03:37with the Royal Family.
0:03:37 > 0:03:40His main passion is photographing them,
0:03:40 > 0:03:44and a royal walkabout has always meant the chance
0:03:44 > 0:03:47for a few snaps, and hopefully a quick chat.
0:03:47 > 0:03:49Good afternoon, Your Majesty. How lovely to see you here again.
0:03:49 > 0:03:52Lots of familiar faces along the barriers.
0:03:53 > 0:03:56- VOICEOVER:- I'd always been a keen photographer on holidays,
0:03:56 > 0:04:01and I thought, "Oh, why not start taking photographs of the Royals?"
0:04:01 > 0:04:04Bore da. Familiar face.
0:04:04 > 0:04:06- A Welsh cap, especially for you, Sir.- Oh, you are kind.
0:04:06 > 0:04:08A little gift for you.
0:04:08 > 0:04:12I had a cheap little camera in those days, of course.
0:04:12 > 0:04:14See, we're in a bad spot for this.
0:04:14 > 0:04:18This photographer is in the way now.
0:04:18 > 0:04:20That's better. Move back, man.
0:04:20 > 0:04:23Oh, that's a nice one of the Queen Mum, isn't it?
0:04:23 > 0:04:25Over the last 40 years,
0:04:25 > 0:04:28Colin has travelled the length and breadth of Britain
0:04:28 > 0:04:31to meet and photograph the Royal Family,
0:04:31 > 0:04:34and has collected over 1,000 candid images of them.
0:04:34 > 0:04:35Pleased with that.
0:04:35 > 0:04:37But none are more precious to him
0:04:37 > 0:04:40than those he took of the Princess of Wales.
0:04:40 > 0:04:43The rare photos he's agreed to share with us
0:04:43 > 0:04:46will help give an insight into the unique relationship
0:04:46 > 0:04:49the people of Wales had with their princess.
0:04:53 > 0:04:56FANFARE
0:04:56 > 0:05:00The story of Princess Diana's relationship with the Welsh people
0:05:00 > 0:05:06began on her eighth birthday - the 1st of July 1969 -
0:05:06 > 0:05:09but the fanfare wasn't for her.
0:05:09 > 0:05:14Instead, the trumpets sounded for her future husband, Charles,
0:05:14 > 0:05:15who was invested
0:05:15 > 0:05:17as the Prince of Wales
0:05:17 > 0:05:19on exactly the same day.
0:05:20 > 0:05:23I, Charles, Prince of Wales,
0:05:23 > 0:05:28do become your liege man of life and limb, and of earthly worship,
0:05:28 > 0:05:31and faith and truth I will bear unto thee,
0:05:31 > 0:05:35to live and die against all manner of folks.
0:05:42 > 0:05:45Charles's title meant that his future bride
0:05:45 > 0:05:48would become the Princess of Wales.
0:05:48 > 0:05:53For the young prince, marrying well was a king-sized responsibility.
0:05:53 > 0:05:58You've got to remember that when you marry, in my position,
0:05:58 > 0:06:01you're going to marry somebody who, perhaps one day,
0:06:01 > 0:06:03is going to become Queen,
0:06:03 > 0:06:05and you've got to choose somebody
0:06:05 > 0:06:07very carefully, I think, who could
0:06:07 > 0:06:08fulfil this particular role,
0:06:08 > 0:06:10because people like you, perhaps,
0:06:10 > 0:06:11would expect quite a lot
0:06:11 > 0:06:13from somebody like that.
0:06:13 > 0:06:14It's got to be somebody
0:06:14 > 0:06:16pretty special.
0:06:16 > 0:06:19By the summer of 1980, there were rumours that Prince Charles
0:06:19 > 0:06:21had found that somebody special
0:06:21 > 0:06:23after he was spotted with a mystery woman.
0:06:25 > 0:06:29She was revealed to be 19-year-old Lady Diana Spencer,
0:06:29 > 0:06:33whose family had historic ties to the Windsors.
0:06:33 > 0:06:36She was working in a nursery school in London
0:06:36 > 0:06:37when the press tracked her down.
0:06:42 > 0:06:45Among the many thousands of Welsh people
0:06:45 > 0:06:48who took an immediate interest in Lady Diana
0:06:48 > 0:06:52was ex-air hostess and self-confessed royal fanatic
0:06:52 > 0:06:54Anne Daley from Penarth.
0:06:54 > 0:06:57I've always been passionate about Diana, the Princess of Wales,
0:06:57 > 0:07:00I suppose because she's had the title "Princess of Wales"
0:07:00 > 0:07:02and I'm a Taffy from Wales,
0:07:02 > 0:07:05and also I've always been passionate to follow
0:07:05 > 0:07:06her approach to things.
0:07:07 > 0:07:11Back in the 1980s, Anne followed events closer than most,
0:07:11 > 0:07:15because she lived round the corner from Diana's flat in Knightsbridge.
0:07:15 > 0:07:19In the run-up to the engagement, she handled it very well.
0:07:19 > 0:07:20She was a bit of a Sloane Ranger
0:07:20 > 0:07:24and she had a little red Metro, I believe.
0:07:24 > 0:07:26I used to see her in that.
0:07:26 > 0:07:29She had a habit of keeping her head down to the floor,
0:07:29 > 0:07:32so nobody could actually catch what she was saying,
0:07:32 > 0:07:36because everything was in the press, you know, if she said anything.
0:07:36 > 0:07:39Is there any possibility of any announcement of your marriage
0:07:39 > 0:07:41in the near future, can you tell me?
0:07:41 > 0:07:42PEOPLE SHOUT
0:07:42 > 0:07:45Can you tell me if there's any possibility?
0:07:45 > 0:07:47I'm not going to say anything, I'm afraid.
0:07:47 > 0:07:50Prince Charles did give us a hint himself.
0:07:50 > 0:07:53- He said we wouldn't have to wait too long.- Careful!
0:07:53 > 0:07:56Then, after months of speculation,
0:07:56 > 0:07:59came the news everyone had been waiting for.
0:07:59 > 0:08:03So Prince Charles has chosen his bride, the future Queen,
0:08:03 > 0:08:04and her name is no surprise.
0:08:04 > 0:08:07The Prince proposed to Lady Diana Spencer
0:08:07 > 0:08:10three weeks ago. She accepted, she says, without hesitation.
0:08:12 > 0:08:16Across Wales, millions of people tuned in to the television
0:08:16 > 0:08:19to see their future princess unveiled.
0:08:19 > 0:08:22Among them was Joy King from Neath.
0:08:23 > 0:08:26She was very young, when you think of it.
0:08:26 > 0:08:2919 years of age. Very young.
0:08:29 > 0:08:32She was so shy.
0:08:32 > 0:08:34And she had her arm crooked with his.
0:08:34 > 0:08:36I think she was hanging on for dear life.
0:08:36 > 0:08:39It would have been the first public interview, I would imagine,
0:08:39 > 0:08:41that I can remember she gave.
0:08:41 > 0:08:45Has it been a strain, trying to carry out a courtship
0:08:45 > 0:08:47without anyone knowing?
0:08:47 > 0:08:48What do you think?
0:08:48 > 0:08:51Yes, it has, but I think anyone in the position we've been in
0:08:51 > 0:08:53would feel pressure and everything.
0:08:53 > 0:08:55But it's been worthwhile,
0:08:55 > 0:08:57every bit of it.
0:08:57 > 0:09:01It was all going well, until the moment that got everyone talking.
0:09:01 > 0:09:04Can you find the words to sum up how you feel today,
0:09:04 > 0:09:06both of you?
0:09:06 > 0:09:09- Difficult to find that sort of word, isn't it, really?- Hmm.
0:09:09 > 0:09:11Just delighted and happy.
0:09:11 > 0:09:16I'm amazed that she's been brave enough to take me on.
0:09:16 > 0:09:18And, I suppose, in love.
0:09:18 > 0:09:20Of course!
0:09:20 > 0:09:24Whatever "in love" means. Put your own interpretation on it.
0:09:24 > 0:09:26Obviously means two very happy people.
0:09:26 > 0:09:29- Yes, absolutely.- As you can see. - Well, from us, congratulations.
0:09:29 > 0:09:30Thank you very much. That's very kind.
0:09:30 > 0:09:32It wasn't, really, a very good start.
0:09:32 > 0:09:35At work the next day, it was the subject of conversation
0:09:35 > 0:09:37around the tea table,
0:09:37 > 0:09:39"Fancy him saying that!"
0:09:39 > 0:09:42"Isn't that awful?" People were saying, "Isn't that terrible?
0:09:42 > 0:09:45"If he don't know what love means by now, at this age,
0:09:45 > 0:09:48"he's never going to. Oh, she should call it off."
0:09:48 > 0:09:51Oh, it was a subject in the canteen, you know.
0:09:52 > 0:09:55It might have been gossip in the canteen,
0:09:55 > 0:09:58but it was later revealed that both Charles and Diana
0:09:58 > 0:10:01had concerns about their forthcoming marriage.
0:10:03 > 0:10:07Diana had to adjust quickly to a new life in the spotlight
0:10:07 > 0:10:09and to her new royal role.
0:10:10 > 0:10:14Anne Daley had had a small glimpse into the demands of royal life
0:10:14 > 0:10:17because her father had served in the Guards.
0:10:18 > 0:10:20This is the world she's now in -
0:10:20 > 0:10:23formality, etiquette, protocol.
0:10:23 > 0:10:27She's no longer allowed to go running around Knightsbridge
0:10:27 > 0:10:29in her little Metro.
0:10:29 > 0:10:31Every move will be monitored.
0:10:31 > 0:10:36Restriction, restriction, straitjacket, that's it.
0:10:37 > 0:10:39There was consternation at the palace
0:10:39 > 0:10:45when Diana wore this revealing dress on her first public engagement.
0:10:45 > 0:10:48But it wouldn't be the last time she rocked the royal boat.
0:10:50 > 0:10:52Despite the demands,
0:10:52 > 0:10:55early interviews reveal that Diana was looking forward
0:10:55 > 0:10:59to the challenges her new title would bring.
0:10:59 > 0:11:02After the marriage, how do you see your role, Lady Diana,
0:11:02 > 0:11:05developing as Princess of Wales?
0:11:05 > 0:11:07Well, I very much look forward to going to Wales
0:11:07 > 0:11:09and meeting everybody.
0:11:09 > 0:11:12Going to Wales, but you don't plan to learn Welsh?
0:11:12 > 0:11:14Oh, yes, I'm sure I shall pick up a few words.
0:11:16 > 0:11:19JAUNTY BRASS BAND MUSIC
0:11:19 > 0:11:25The day of the wedding arrived, July the 29th 1981.
0:11:25 > 0:11:28A million well-wishers lined the streets of London
0:11:28 > 0:11:32to watch the royal procession as it made its way to St Paul's Cathedral.
0:11:35 > 0:11:38Among them was photographer Colin Edwards,
0:11:38 > 0:11:41who'd arrived the day before, and camped out on the street,
0:11:41 > 0:11:45determined to get the best spot for a few photos.
0:11:45 > 0:11:48I didn't have a wink of sleep, it was so exciting, you know,
0:11:48 > 0:11:52people singing, there was noise all night.
0:11:52 > 0:11:53Everyone was on a high.
0:11:55 > 0:11:57It really was wonderful,
0:11:57 > 0:12:01and the people had taken, by then, Diana to their hearts.
0:12:01 > 0:12:05And here we come. Round the corner she comes, the bride herself,
0:12:05 > 0:12:09Lady Diana Spencer. And her dress of ivory, pure silk taffeta,
0:12:09 > 0:12:13lovely cream, old cream colour, made of old lace.
0:12:13 > 0:12:17- CHEERING DROWNS OUT SPEECH - Listen to the cheers!
0:12:17 > 0:12:21And she really does look like a fairy-tale princess,
0:12:21 > 0:12:22an absolute fairy-tale.
0:12:27 > 0:12:31Meanwhile, in Wales, whole communities took to the streets
0:12:31 > 0:12:33in celebration.
0:12:34 > 0:12:37In Cardiff alone, there were over 300 street parties,
0:12:37 > 0:12:40including this one in Janet Street, Splott,
0:12:40 > 0:12:44recorded for posterity by local news cameras.
0:12:45 > 0:12:49Maddy Williams was one of the organisers.
0:12:49 > 0:12:53I don't know how the camera crew ended up at our street,
0:12:53 > 0:12:56but they seemed to stay with us for a long time,
0:12:56 > 0:12:58and the music started to play.
0:12:58 > 0:13:00I think somebody must have just said,
0:13:00 > 0:13:02"Come on, let's have a bit of a dance,"
0:13:02 > 0:13:05and we started dancing because that was the atmosphere on the day.
0:13:05 > 0:13:07Nothing was silly, everything was fun.
0:13:09 > 0:13:14Much of the footage shot by the news crew went unseen.
0:13:14 > 0:13:18Maddy and her husband, Gary, are watching it for the first time.
0:13:19 > 0:13:22Look at all the kids!
0:13:22 > 0:13:25This must have been what the cameramen were doing all day, then.
0:13:25 > 0:13:28- Yeah, wandering up and down filming. - Yeah, yeah.
0:13:29 > 0:13:31This is fantastic.
0:13:31 > 0:13:33Absolutely brilliant.
0:13:35 > 0:13:37I'm gobsmacked.
0:13:41 > 0:13:47Back in London, Lady Diana had arrived at St Paul's Cathedral.
0:13:47 > 0:13:50It was time to reveal the much-anticipated dress,
0:13:50 > 0:13:53created by Welsh designer David Emanuel
0:13:53 > 0:13:55and his wife Elizabeth.
0:13:56 > 0:13:59Everybody was anticipating something quite wonderful,
0:13:59 > 0:14:01but when it unfurled out of the glass coach,
0:14:01 > 0:14:04it had the longest train in the world, you know,
0:14:04 > 0:14:06it was just to die for.
0:14:06 > 0:14:09Just a fairy-tale romantic Emanuel dress.
0:14:09 > 0:14:11We'd never seen anything like it.
0:14:14 > 0:14:17She looked so beautiful with the Spencer tiara and the veil.
0:14:20 > 0:14:23It was very poignant that her father,
0:14:23 > 0:14:26who had been very ill, he'd had this very bad stroke,
0:14:26 > 0:14:29and he was determined to walk his daughter down the aisle.
0:14:31 > 0:14:34It is a wonderful thing, surely, to have your daughter marry
0:14:34 > 0:14:35the future King of England.
0:14:36 > 0:14:39What father wouldn't have been proud of that?
0:14:40 > 0:14:44In Splott, Maddy Williams had invited her neighbours
0:14:44 > 0:14:48and the TV crew to watch the wedding at her house,
0:14:48 > 0:14:49but there was a problem -
0:14:49 > 0:14:52getting the TV to work.
0:14:52 > 0:14:55In those days, we rented a television,
0:14:55 > 0:14:59and it was 50 pence in the meter.
0:14:59 > 0:15:04And one of the crew gave me 50p to put in the television!
0:15:04 > 0:15:07And there was a big cheer on that,
0:15:07 > 0:15:10because then we could watch the television.
0:15:10 > 0:15:11CHEERING
0:15:11 > 0:15:13In front of an estimated television audience
0:15:13 > 0:15:17of 750 million people worldwide,
0:15:17 > 0:15:22Lady Diana Spencer became the Princess of Wales.
0:15:22 > 0:15:26Maddy Williams will never forget it.
0:15:26 > 0:15:30For me, that day was special, in terms of the community in itself.
0:15:32 > 0:15:36It was those two people's day... became our day
0:15:36 > 0:15:38cos we celebrated with them.
0:15:39 > 0:15:41As the royal couple set off,
0:15:41 > 0:15:45photographer Colin Edwards was ready with his camera.
0:15:45 > 0:15:49I was, as always, in the right place at the right time,
0:15:49 > 0:15:50behind a barrier,
0:15:50 > 0:15:55and I spontaneously called out, "Good luck, Diana,"
0:15:55 > 0:15:57and I don't think she quite knew who had called,
0:15:57 > 0:16:01but she looked over, lovely smile, and waved.
0:16:02 > 0:16:05This grainy image was Colin's first photograph
0:16:05 > 0:16:08of the Princess of Wales -
0:16:08 > 0:16:10there'd be many better ones to come.
0:16:13 > 0:16:15In the autumn of 1981,
0:16:15 > 0:16:20Prince Charles and his new bride set off on a whirlwind tour of Wales.
0:16:20 > 0:16:22Unbeknown to the public,
0:16:22 > 0:16:26Diana was pregnant, and suffering from both morning sickness
0:16:26 > 0:16:29and the eating disorder bulimia.
0:16:29 > 0:16:32But this was her first official visit to the country,
0:16:32 > 0:16:37and she was determined to make a good impression.
0:16:37 > 0:16:41The public response was remarkable, and from Caernarfon to Cardiff,
0:16:41 > 0:16:46thousands took to the streets to welcome their new princess.
0:16:47 > 0:16:50There was hysteria in the streets, I remember.
0:16:50 > 0:16:52People were queuing for hours to see her.
0:16:52 > 0:16:55I think Prince Charles was a little bit jealous,
0:16:55 > 0:16:59because everybody was shouting, "Di! Di! Over here!"
0:16:59 > 0:17:02- CROWD CHANTS:- We want Diana! We want Diana!
0:17:02 > 0:17:04I just thought it was amazing, I couldn't believe it.
0:17:04 > 0:17:06And she looked so beautiful.
0:17:11 > 0:17:14For those following the tour on nightly news bulletins,
0:17:14 > 0:17:19Diana seemed unlike any royal visitor they'd seen before.
0:17:19 > 0:17:23I think royalty was still something distant
0:17:23 > 0:17:25that happened in London.
0:17:25 > 0:17:28We didn't often have royalty in Wales,
0:17:28 > 0:17:32and if they did, they didn't have conversation, really, with people.
0:17:32 > 0:17:35It was always, "Have you come far?" and all the rest of it.
0:17:35 > 0:17:38But she would go up to people and she would talk to them,
0:17:38 > 0:17:41and this was completely new, it was unheard of.
0:17:43 > 0:17:45And you know, you go to work the next day,
0:17:45 > 0:17:47"Did you see what she was wearing?
0:17:47 > 0:17:48"Oh, didn't she look lovely?!
0:17:48 > 0:17:51"She's a doll and she's beautiful."
0:17:51 > 0:17:54It's an old cliche, but she was a breath of fresh air.
0:17:57 > 0:18:02Joy's husband Robert had never been a fan of the Royals.
0:18:02 > 0:18:03I'm a Welsh nationalist.
0:18:03 > 0:18:09I have no sucker with the monarchy, and I'm a Republican as well.
0:18:09 > 0:18:11But, nevertheless, one watches the television,
0:18:11 > 0:18:17and suddenly this young lady - looking demure, naive, shy -
0:18:17 > 0:18:19was thrust into the limelight.
0:18:19 > 0:18:26And she made a mark on people because of a common touch.
0:18:26 > 0:18:28You could warm to such a person,
0:18:28 > 0:18:32even a hard-headed person like myself,
0:18:32 > 0:18:35who had no truck with such things.
0:18:35 > 0:18:39For some, the royal visit led to a personal meeting.
0:18:39 > 0:18:45In Splott, Maddy Williams met Diana in the Star Community Centre,
0:18:45 > 0:18:49but it was all too much for her young son, Christopher.
0:18:49 > 0:18:52She went to put her arm around him and, bless him,
0:18:52 > 0:18:56he started to cry and he was trying to move away from her,
0:18:56 > 0:19:00which isn't the reaction most children would give to Diana!
0:19:01 > 0:19:06But Diana was lovely and she was able to reassure him,
0:19:06 > 0:19:08she just spoke softly to him.
0:19:08 > 0:19:11And we have it in the photograph, forever.
0:19:16 > 0:19:18On the last day of the tour,
0:19:18 > 0:19:21Charles and Diana travelled to Cardiff City Hall,
0:19:21 > 0:19:24where the Princess was given the Freedom of the City.
0:19:27 > 0:19:30Your Royal Highness, please accept the inscribed testament...
0:19:30 > 0:19:31Thank you very much.
0:19:31 > 0:19:34APPLAUSE
0:19:38 > 0:19:42She marked the occasion with a speech that took many by surprise.
0:19:44 > 0:19:46I'm extremely grateful to you,
0:19:46 > 0:19:48Lord Mayor, and the City Council,
0:19:48 > 0:19:49and the city of Cardiff, for
0:19:49 > 0:19:51granting me the Freedom of the City.
0:19:51 > 0:19:54I realise it is a very great honour,
0:19:54 > 0:19:55and I am most grateful.
0:19:55 > 0:19:57I would like to try to express
0:19:57 > 0:20:00my thanks to you in Welsh also.
0:20:00 > 0:20:02Mae'n bleser cael dod i Gymru.
0:20:02 > 0:20:06hoffwn ddod eto yn fuan.
0:20:06 > 0:20:08Diolch yn fawr.
0:20:08 > 0:20:10APPLAUSE
0:20:11 > 0:20:14For many, it was the icing on the cake
0:20:14 > 0:20:17of what had been an incredibly successful first tour,
0:20:17 > 0:20:21sparking a love affair between the Princess and the people of Wales
0:20:21 > 0:20:23that would last a lifetime.
0:20:25 > 0:20:28Among the guests at City Hall that night was
0:20:28 > 0:20:31Captain Sir Norman Lloyd Edwards.
0:20:31 > 0:20:34He'd later become Lord Lieutenant of South Glamorgan,
0:20:34 > 0:20:38responsible for looking after royal visitors to the capital.
0:20:38 > 0:20:42He'd also become a confidante of the Princess.
0:20:42 > 0:20:45Oh, yes, I thought she was wonderful.
0:20:46 > 0:20:50I mean, I was delighted to see
0:20:50 > 0:20:53that she was making such an impact on people.
0:20:53 > 0:20:58It was important for the popularity of the Royal Family, you know.
0:20:58 > 0:21:01Over the years, we got to know each other very well
0:21:01 > 0:21:03because she came so often.
0:21:03 > 0:21:06I think she decided that she would take
0:21:06 > 0:21:08the title "Princess of Wales" seriously.
0:21:09 > 0:21:12It wasn't until the 5th of November
0:21:12 > 0:21:14that the official announcement was made
0:21:14 > 0:21:18that the Princess was expecting a baby.
0:21:18 > 0:21:24Seven months later, on the 21st of June 1982, Prince William was born.
0:21:24 > 0:21:25How do you feel?
0:21:25 > 0:21:28I'm obviously relieved and delighted. It's marvellous.
0:21:28 > 0:21:31It's rather a grown-up thing, I've found.
0:21:31 > 0:21:32It's rather a shock to my system.
0:21:32 > 0:21:36- What's the baby like? - He's in marvellous form.
0:21:36 > 0:21:38- Does the baby have any hair? - Marvellous.
0:21:38 > 0:21:41- Yes. Fair.- Fair hair. - Sort of blondish.
0:21:41 > 0:21:42Who does he look like?
0:21:42 > 0:21:44It'll probably go something else later on.
0:21:44 > 0:21:46Who does he look like, Sir, you or his mother?
0:21:46 > 0:21:48Can't tell yet! I've no idea.
0:21:48 > 0:21:50Is he the prettiest baby in the world?
0:21:50 > 0:21:52Well, he's not bad. Not bad.
0:21:52 > 0:21:54They have been singing, "Well done, Charlie,
0:21:54 > 0:21:56"let's have another one." Is that on the programme of events?
0:21:56 > 0:21:58Bloody hell, give us a chance!
0:21:58 > 0:22:01If you asked my wife, I don't think she'd be too pleased just yet!
0:22:01 > 0:22:06The following day, the proud parents left hospital with a new prince.
0:22:06 > 0:22:10It was terribly exciting, and Diana came out the next day,
0:22:10 > 0:22:12and she looked radiant.
0:22:12 > 0:22:13She had a maternity dress on,
0:22:13 > 0:22:17she was absolutely radiant, she was so beautifully pink and gorgeous -
0:22:17 > 0:22:21Prince Charles looked over the moon, he looked so...so happy.
0:22:24 > 0:22:28By March 1983, however, there was growing press speculation
0:22:28 > 0:22:32that all was not well in the royal marriage,
0:22:32 > 0:22:33as the Prince and Princess of Wales
0:22:33 > 0:22:37set off on a six-week tour of Australia and New Zealand,
0:22:37 > 0:22:38accompanied by Prince William.
0:22:42 > 0:22:45This was Diana's first official overseas tour,
0:22:45 > 0:22:48and the welcome she received was extraordinary.
0:22:48 > 0:22:50Just like in Wales,
0:22:50 > 0:22:53Prince Charles had to resign himself to the fact
0:22:53 > 0:22:56that the Princess was now the star of the show.
0:22:56 > 0:22:59I haven't yet worked out a method of splitting my wife in half
0:22:59 > 0:23:02so she can do both sides.
0:23:03 > 0:23:07It was rumoured that Diana had taken as many as 200 outfits on the tour,
0:23:07 > 0:23:11and she was fast becoming a fashion icon back home.
0:23:13 > 0:23:15Women, um, they aspired to be like her,
0:23:15 > 0:23:20and every time she brought a new fashion out,
0:23:20 > 0:23:24it was copied on the high street and we'd all rush out and buy it.
0:23:24 > 0:23:26I had the necklace, the earrings -
0:23:26 > 0:23:28anything she brought out, we would all have.
0:23:31 > 0:23:35On the 15th of September 1984, Prince Harry was born.
0:23:37 > 0:23:41The following year, the Prince and Princess agreed to be filmed at home
0:23:41 > 0:23:43in a rare joint interview.
0:23:43 > 0:23:45It was an opportunity to respond
0:23:45 > 0:23:48to more tabloid rumours about their marriage.
0:23:48 > 0:23:52What do you say, Ma'am, when you read in the papers
0:23:52 > 0:23:55that you are a determined, domineering woman?
0:23:58 > 0:24:00I don't always read that - I'm...
0:24:00 > 0:24:03People are very willing to tell me that,
0:24:03 > 0:24:06but I don't think I am - I'm a perfectionist with myself,
0:24:06 > 0:24:09but not necessarily with everybody else.
0:24:09 > 0:24:12But there is a natural and continuing interest in you.
0:24:14 > 0:24:18For example, have you actually tried to change Prince Charles
0:24:18 > 0:24:20in any way since you got married?
0:24:20 > 0:24:22Not at all. I mean, obviously,
0:24:22 > 0:24:24there are one or two things, like
0:24:24 > 0:24:28maybe the odd tie or something, but nothing...
0:24:28 > 0:24:32- Shoes?- Shoes - we won't go any further, but...
0:24:32 > 0:24:34but nothing dramatic.
0:24:38 > 0:24:40Rumours about their relationship would persist
0:24:40 > 0:24:42but, in the meantime,
0:24:42 > 0:24:46further high-profile tours perpetuated the fairy tale.
0:24:47 > 0:24:52From the glitz and glamour of dinner with the Reagans at the White House
0:24:52 > 0:24:55to an extraordinary visit to Japan,
0:24:55 > 0:24:58Diana-mania had reached fever pitch.
0:25:02 > 0:25:06The Princess of Wales may have taken the world by storm,
0:25:06 > 0:25:11but the effects of her popularity were felt closer to home, too.
0:25:11 > 0:25:15The great thing was, of course, her title was Princess of Wales,
0:25:15 > 0:25:19and as a result, of course, she was publicising Wales,
0:25:19 > 0:25:23which most people abroad had no idea where we were,
0:25:23 > 0:25:25they thought we were part of England,
0:25:25 > 0:25:28which never went down terribly well with Welsh people -
0:25:28 > 0:25:34and so she made certain that Wales got very much onto the world map.
0:25:36 > 0:25:41At home, Diana was developing a new, more serious role for herself,
0:25:41 > 0:25:44and was often in Wales doing charitable work.
0:25:45 > 0:25:48Most of her efforts went towards helping children, the elderly
0:25:48 > 0:25:51and the infirm - and in Bridgend,
0:25:51 > 0:25:54this new hospital was named after her...
0:25:55 > 0:25:58But there was one issue that the Princess became involved in
0:25:58 > 0:26:02that had more impact than any other.
0:26:02 > 0:26:04The Princess of Wales has opened Britain's first
0:26:04 > 0:26:06purpose-built AIDS ward,
0:26:06 > 0:26:10and met the 12 patients who are being treated there.
0:26:10 > 0:26:12It was April 1987
0:26:12 > 0:26:16when Princess Diana first helped change the public perception
0:26:16 > 0:26:18of HIV and AIDS.
0:26:18 > 0:26:21Back then, many believed incorrectly
0:26:21 > 0:26:23that the disease could be spread by touch,
0:26:23 > 0:26:27so her decision to shake the hand of an AIDS patient
0:26:27 > 0:26:31without wearing gloves was considered ground-breaking -
0:26:31 > 0:26:34and while the first AIDS wards were based in London,
0:26:34 > 0:26:38Diana's care and compassion would soon reach the people of Wales.
0:26:40 > 0:26:42Frances Elliston from Cardiff
0:26:42 > 0:26:46was among those touched by Diana's work with HIV and AIDS.
0:26:47 > 0:26:50In 1990, she travelled to London
0:26:50 > 0:26:54after finding out that her son Kevin was seriously ill in hospital there.
0:26:56 > 0:26:58The nurse said, "The doctor will be down to see you now."
0:27:00 > 0:27:03Funnily enough, this doctor - Dr Mills, his name was -
0:27:03 > 0:27:05he was from Swansea...
0:27:05 > 0:27:10and he said, "Oh, well, my dear," he said,
0:27:10 > 0:27:16"I have to break the news to you that your son has AIDS."
0:27:19 > 0:27:23He said, "I'd give him a year to 18 months,"
0:27:23 > 0:27:27so, of course, I started crying then,
0:27:27 > 0:27:31and he's explaining more to my daughter...
0:27:31 > 0:27:34not that I heard much of it,
0:27:34 > 0:27:37and went back in and sat with Kevin...
0:27:39 > 0:27:42..and he looked terrible.
0:27:42 > 0:27:45I prayed for the good Lord to take him,
0:27:45 > 0:27:48but I didn't think... Oh, it was terrible.
0:27:50 > 0:27:5230-year-old Kevin was an artist,
0:27:52 > 0:27:56and his paintings still fill Frances's flat,
0:27:56 > 0:28:00alongside mementos of the woman who was about to enter both their lives.
0:28:03 > 0:28:08In 1991, Frances was with Kevin at the Mildmay Hospital in London,
0:28:08 > 0:28:12when his ward had a visit from the Princess of Wales.
0:28:14 > 0:28:16Their meeting was captured on camera.
0:28:20 > 0:28:23He said, "I'm Kevin," she said, "I'm Diana."
0:28:24 > 0:28:27And Kevin was sat at a table...
0:28:29 > 0:28:31..with his paintings in front of him...
0:28:33 > 0:28:37..and Diana sat right next to him
0:28:37 > 0:28:42and she's saying, "Oh, they're lovely watercolours."
0:28:42 > 0:28:44He said, "Would you like them?"
0:28:44 > 0:28:47She said, "What about your family?"
0:28:47 > 0:28:50He said, "Oh, they've got all they want."
0:28:50 > 0:28:53"Oh," she said, "Charles is quite partial to watercolours."
0:28:56 > 0:29:00Diana left the Mildmay with four of Kevin's paintings -
0:29:00 > 0:29:03and he later heard she'd hung them on the walls at home.
0:29:05 > 0:29:08Her visit had a tremendous effect on him.
0:29:09 > 0:29:14For a long time, you know, he couldn't stop talking about her,
0:29:14 > 0:29:19and you just... saw the difference in him.
0:29:20 > 0:29:22He was on cloud nine.
0:29:24 > 0:29:26Kevin died in 1994.
0:29:27 > 0:29:29Inspired by Diana,
0:29:29 > 0:29:34Frances volunteered for AIDS charity the Terrence Higgins Trust,
0:29:34 > 0:29:37determined to help mothers whose children had the disease.
0:29:38 > 0:29:41She gave me that sense of mission,
0:29:41 > 0:29:44because she was making a difference.
0:29:45 > 0:29:48She was making a difference to the outside world.
0:29:54 > 0:29:58Throughout the '80s and early '90s, Diana's popularity in Wales soared.
0:30:01 > 0:30:05On public engagements, she was always happy to stop for a chat -
0:30:05 > 0:30:08much to the delight of waiting photographers...
0:30:10 > 0:30:13..but no-one took photos of Princess Diana
0:30:13 > 0:30:15like Welsh superfan Colin Edwards.
0:30:17 > 0:30:19After photographing her on her wedding day,
0:30:19 > 0:30:23Colin toured Britain to meet and take pictures of her
0:30:23 > 0:30:24whenever he could.
0:30:25 > 0:30:30I have wonderful memories of my meetings with Diana.
0:30:30 > 0:30:35She was so photogenic, and she flirted with the camera, actually.
0:30:37 > 0:30:41Colin's candid photos provide a unique visual record
0:30:41 > 0:30:42of Diana's public life,
0:30:42 > 0:30:46and the stories behind them give a rare insight
0:30:46 > 0:30:48into the warmth and generosity of spirit
0:30:48 > 0:30:51that so endeared her to the Welsh people.
0:30:51 > 0:30:55This was May 1984, in Chester,
0:30:55 > 0:31:00and I had met her the previous December at Christmas,
0:31:00 > 0:31:03and she looked at me and she said,
0:31:03 > 0:31:06"We met a few months ago, didn't we, in Manchester?"
0:31:06 > 0:31:07I said, "Yes, we did,
0:31:07 > 0:31:10"you've got a very good memory, Your Royal Highness,"
0:31:10 > 0:31:13and she said "Oh, yes, I remember you."
0:31:13 > 0:31:14It made me feel quite special.
0:31:16 > 0:31:22Another walkabout in Hanley in Staffordshire in 1986,
0:31:22 > 0:31:26and she said, "Hello, Colin. Nice to see you again,"
0:31:26 > 0:31:30and I said, "Oh, you know my name, Your Royal Highness!"
0:31:30 > 0:31:33I was calling her "Your Royal Highness" in those days, then,
0:31:33 > 0:31:36and I said, "May I call you Diana, please?"
0:31:36 > 0:31:38"Of course you can," she said,
0:31:38 > 0:31:41and then from then on it was always Diana and Colin.
0:31:43 > 0:31:45It was the beginning of an unlikely relationship
0:31:45 > 0:31:49that, for Colin, would result in more remarkable photographs
0:31:49 > 0:31:51and treasured memories.
0:31:51 > 0:31:54I started to feel so relaxed with her.
0:31:54 > 0:31:57She was so easy to talk to, she was fun,
0:31:57 > 0:32:00she had this infectious laugh...
0:32:00 > 0:32:04And I'm glad now that, back in 1981,
0:32:04 > 0:32:08I decided to try and see her as often as I could.
0:32:11 > 0:32:15One of Diana's most-enduring passions as Princess of Wales
0:32:15 > 0:32:17was watching the rugby.
0:32:17 > 0:32:19And when Wales played at home,
0:32:19 > 0:32:24she was looked after by Lord Lieutenant Sir Norman Lloyd-Edwards.
0:32:24 > 0:32:28She was determined to support the Welsh team,
0:32:28 > 0:32:34and she was a regular attender at the international rugby matches,
0:32:34 > 0:32:37and later on she brought the boys,
0:32:37 > 0:32:39which was a great thrill for everybody.
0:32:40 > 0:32:43Of all the matches Sir Norman attended with the Princess,
0:32:43 > 0:32:48the one of which he has the happiest memories is this one -
0:32:48 > 0:32:51Wales versus France in February 1992...
0:32:53 > 0:32:55..and it's all thanks to a precious photograph.
0:32:57 > 0:33:00Princess Diana came with the two boys,
0:33:00 > 0:33:03and you see us standing in the front row
0:33:03 > 0:33:07singing the Welsh national anthem, Mae Hen Wlad Fy Nhadau,
0:33:07 > 0:33:10as strongly as we could, to encourage the team -
0:33:10 > 0:33:15so I'm afraid you'll see, with me, making rather a large mouth...
0:33:15 > 0:33:17to ensure that the voice is heard,
0:33:17 > 0:33:21and the two boys doing their best, also,
0:33:21 > 0:33:23and Princess Diana on the end.
0:33:23 > 0:33:27And the Princess was very kind enough to send it to me
0:33:27 > 0:33:30with the inscription at the bottom,
0:33:30 > 0:33:31"To the best singer in the front row!"
0:33:31 > 0:33:36and it's signed, "Diana, William and Harry."
0:33:36 > 0:33:40So, this is a very treasured possession, as you can well imagine.
0:33:42 > 0:33:44A week after the rugby match,
0:33:44 > 0:33:48the Princess of Wales accompanied Prince Charles on a trip to India.
0:33:48 > 0:33:51But the visit only led to more speculation
0:33:51 > 0:33:53about the state of the royal marriage,
0:33:53 > 0:33:57when the Princess was photographed alone at the Taj Mahal.
0:33:58 > 0:34:00That picture told a thousand words.
0:34:02 > 0:34:05You thought, "Well, this is one of the world's most beautiful women
0:34:05 > 0:34:09"sitting outside this wonderful palace
0:34:09 > 0:34:11"on her own."
0:34:13 > 0:34:16She was, really, the bird in the gilded cage -
0:34:16 > 0:34:18she appeared to have it all,
0:34:18 > 0:34:20and yet she had nothing.
0:34:22 > 0:34:25Like every human being, she just wanted to be loved.
0:34:27 > 0:34:30Just a month after the trip to India,
0:34:30 > 0:34:34the Princess's father, Earl Spencer, died.
0:34:35 > 0:34:37Prince Charles arrived at the funeral
0:34:37 > 0:34:39just minutes before the service,
0:34:39 > 0:34:43and the couple left separately afterwards -
0:34:43 > 0:34:45another sign that all was not well between them.
0:34:47 > 0:34:52Then, in June 1992, a book was published that revealed all -
0:34:52 > 0:34:56Diana's feelings about the marriage, bulimia
0:34:56 > 0:34:59and even suicide attempts.
0:34:59 > 0:35:01It became a bestseller.
0:35:01 > 0:35:04I read it, and I think everybody was in disbelief -
0:35:04 > 0:35:08you know, that she...she had been through this suffering,
0:35:08 > 0:35:11you know, behind closed doors.
0:35:13 > 0:35:14It was later revealed
0:35:14 > 0:35:17that the book was based on tape-recorded interviews
0:35:17 > 0:35:18given by the Princess.
0:35:19 > 0:35:21I felt shock, disbelief,
0:35:21 > 0:35:25and quite angry that she'd had to suffer in silence.
0:35:27 > 0:35:30During a visit to a hospice in Southport
0:35:30 > 0:35:32in the week after the book was published,
0:35:32 > 0:35:36Diana was overwhelmed by the public support she received.
0:35:39 > 0:35:43In the crowd outside, wearing the Union Jack cap,
0:35:43 > 0:35:46was Welsh superfan Colin Edwards.
0:35:47 > 0:35:51We'd been there quite a while, a couple of friends and I,
0:35:51 > 0:35:54and she came out, and she looked rather emotional, I thought,
0:35:54 > 0:35:58and I was waiting with a box
0:35:58 > 0:36:01containing some red silk roses for her...
0:36:03 > 0:36:05..and she came up to me, and for the first time
0:36:05 > 0:36:09I could see she didn't want to talk or say much at all,
0:36:09 > 0:36:11which was unusual,
0:36:11 > 0:36:13and I gave these silk flowers to her
0:36:13 > 0:36:16and she just said, "Thank you, Colin,"
0:36:16 > 0:36:18and walked quietly away,
0:36:18 > 0:36:20and she was looking at it, of course.
0:36:20 > 0:36:24And then, just a minute, couple of minutes later,
0:36:24 > 0:36:25she broke down in tears
0:36:25 > 0:36:29and had to discontinue the walkabout, which was so sad.
0:36:30 > 0:36:33I mean, I like the photograph very much,
0:36:33 > 0:36:35but she was very, very sad that day.
0:36:37 > 0:36:38More revelations followed.
0:36:40 > 0:36:43Details of secret phone calls leaked to the press,
0:36:43 > 0:36:46amid rumours that both Prince Charles and the Princess
0:36:46 > 0:36:47had had affairs.
0:36:49 > 0:36:53This unhappy trip to South Korea in November 1992
0:36:53 > 0:36:56proved to be the final nail in the coffin.
0:36:58 > 0:37:01It is announced from Buckingham Palace that, with regret,
0:37:01 > 0:37:05the Prince and Princess of Wales have decided to separate.
0:37:05 > 0:37:08Their Royal Highnesses have no plans to divorce
0:37:08 > 0:37:11and their constitutional positions are unaffected.
0:37:12 > 0:37:15There was little friends in Wales could do to help.
0:37:16 > 0:37:21I did try to suggest that they stayed under one roof,
0:37:21 > 0:37:26even if they left at different times and led different lives,
0:37:26 > 0:37:28but I was told it was too late.
0:37:30 > 0:37:32In the months that followed,
0:37:32 > 0:37:35the press became more interested in Diana than ever before,
0:37:35 > 0:37:37and, as a result, she announced
0:37:37 > 0:37:40she was reducing her public engagements...
0:37:41 > 0:37:45Over the next few months, I will be seeking a more suitable way
0:37:45 > 0:37:49of combining a meaningful public role
0:37:49 > 0:37:52with, hopefully, a more private life.
0:37:53 > 0:37:56But it wasn't long before the Princess got involved
0:37:56 > 0:37:59in one of her most important fundraising events,
0:37:59 > 0:38:03for a new children's hospice in South Wales.
0:38:03 > 0:38:06It all began after she heard what happened
0:38:06 > 0:38:09to three-year-old Daniel Incledon from Cardiff.
0:38:11 > 0:38:13When he was 18 months old,
0:38:13 > 0:38:16Daniel was diagnosed with a rare genetic disorder
0:38:16 > 0:38:19that attacked his nervous system.
0:38:19 > 0:38:22His condition became so debilitating,
0:38:22 > 0:38:24it left him unable to move or swallow,
0:38:24 > 0:38:28and he could only communicate with his eyes.
0:38:28 > 0:38:32Looking after him was a full-time job for his mum, Angela.
0:38:34 > 0:38:37I gave him the best care that I could...
0:38:37 > 0:38:42but I was finding it very difficult to keep him at home...
0:38:44 > 0:38:46..but when he was in hospital
0:38:46 > 0:38:49I always felt like I was out of control.
0:38:49 > 0:38:52You know, I knew there were people around,
0:38:52 > 0:38:56but I felt that, myself, if I wasn't there,
0:38:56 > 0:38:59he might feel that he was abandoned, you know?
0:38:59 > 0:39:03I know it might be odd, to some people, to think that, but...
0:39:06 > 0:39:11..anybody who's lost a child through an illness will understand.
0:39:16 > 0:39:19What would have helped the family was a children's hospice,
0:39:19 > 0:39:21where they could have stayed with Daniel
0:39:21 > 0:39:25while he received specialist support -
0:39:25 > 0:39:29but the nearest was 100 miles away, in Oxford.
0:39:29 > 0:39:33This was where Princess Diana would get involved,
0:39:33 > 0:39:36because, at the same time,
0:39:36 > 0:39:39a new charity called Ty Hafan was raising funds
0:39:39 > 0:39:43to build the first Welsh children's hospice near Penarth.
0:39:43 > 0:39:45They contacted Angela and asked her
0:39:45 > 0:39:48if they could publish Daniel's story in the local paper
0:39:48 > 0:39:52to raise awareness of their campaign, and she agreed.
0:39:52 > 0:39:55I didn't mind - if he's going to help other children...
0:39:55 > 0:39:58Maybe it wouldn't help him,
0:39:58 > 0:40:03but to get a hospice that would help future children
0:40:03 > 0:40:05and be there for years to come,
0:40:05 > 0:40:07then I didn't mind - so, we went in -
0:40:07 > 0:40:10this is dated 7th of July 1994.
0:40:12 > 0:40:16Daniel passed away just two months later,
0:40:16 > 0:40:20but Ty Hafan had already sent his story to the Princess of Wales.
0:40:21 > 0:40:26She was so moved by it that, in March 1995,
0:40:26 > 0:40:28she agreed to become their patron.
0:40:30 > 0:40:34Within weeks, she'd persuaded opera legend Luciano Pavarotti
0:40:34 > 0:40:37to perform in Cardiff to help raise money for the charity.
0:40:39 > 0:40:41Angela was among those invited,
0:40:41 > 0:40:45and, before the concert, she met the Princess.
0:40:45 > 0:40:48She came down the line and we were more or less right at the very end
0:40:48 > 0:40:50when she came down to us.
0:40:50 > 0:40:54She did ask us about Daniel,
0:40:54 > 0:40:57and she just asked us how we were coping,
0:40:57 > 0:41:00and, you know, were we OK,
0:41:00 > 0:41:04obviously, because she knew that Daniel had passed.
0:41:04 > 0:41:09But she was just... she was just a lovely woman.
0:41:10 > 0:41:13With the Princess helping to raise extra funds,
0:41:13 > 0:41:16building work would soon begin on the new hospice.
0:41:16 > 0:41:21Diana's relationship with the people of Wales had never been better.
0:41:26 > 0:41:30May 1995 saw one of the final public appearances
0:41:30 > 0:41:33of the Prince and Princess of Wales together,
0:41:33 > 0:41:36filmed with Prince William and Prince Harry
0:41:36 > 0:41:38at the VJ Day celebrations in London.
0:41:39 > 0:41:43Later that year, the Princess's life would take another turn,
0:41:43 > 0:41:47after she agreed to give a television interview to the BBC.
0:41:52 > 0:41:54In the programme, the Princess talked openly
0:41:54 > 0:41:57about her life in the Royal Family,
0:41:57 > 0:42:00her relationship with Army officer James Hewitt,
0:42:00 > 0:42:05and her feelings about the Prince's affair with Camilla Parker Bowles.
0:42:05 > 0:42:08She even raised doubts about whether Charles would ever be King.
0:42:10 > 0:42:12Shortly afterwards, the Queen intervened,
0:42:12 > 0:42:15and the consequences were dramatic.
0:42:16 > 0:42:19The Princess of Wales took Buckingham Palace, Downing Street
0:42:19 > 0:42:22and even her closest advisors by surprise tonight
0:42:22 > 0:42:25by formally agreeing to a royal divorce -
0:42:25 > 0:42:27she was asked to do so by the Queen last December,
0:42:27 > 0:42:29but her lawyers are still negotiating
0:42:29 > 0:42:31the terms of the agreement.
0:42:31 > 0:42:35The Princess is said to be calling it the saddest day of her life.
0:42:36 > 0:42:38Under the terms of the agreement,
0:42:38 > 0:42:40it was announced that the Princess
0:42:40 > 0:42:43would be stripped of the title "Her Royal Highness",
0:42:43 > 0:42:48and instead would be known simply as Diana, Princess of Wales.
0:42:49 > 0:42:52The fairy-tale romance was officially over.
0:42:54 > 0:42:57One is always upset when you hear of a divorce,
0:42:57 > 0:43:01and if it's someone you know, it's even more upsetting -
0:43:01 > 0:43:07and I just was terribly sorry that a way hadn't been found
0:43:07 > 0:43:10to patch it all up.
0:43:12 > 0:43:17By then, Diana had dispensed with her royal protection officers,
0:43:17 > 0:43:20leaving her at the mercy of the paparazzi,
0:43:20 > 0:43:23and their pursuit was relentless.
0:43:24 > 0:43:27I don't think there was anywhere in the world she could have gone
0:43:27 > 0:43:29where she could live a normal life,
0:43:29 > 0:43:33and you see her being mobbed in certain places she went.
0:43:33 > 0:43:35There was no Palace protection now -
0:43:35 > 0:43:39and you did, you thought, "Oh, is that right?" you know?
0:43:39 > 0:43:40Out, out.
0:43:40 > 0:43:44The bird has fled the gilded cage - but, mmm, now what?
0:43:44 > 0:43:45Out. O-U-T, out.
0:43:45 > 0:43:47Have a nice trip, Ma'am.
0:43:50 > 0:43:54Fortunately, not all of Diana's interaction with royal photographers
0:43:54 > 0:43:55was quite so extreme.
0:43:58 > 0:44:02In October 1996, Welsh superfan Colin Edwards
0:44:02 > 0:44:06was filmed waiting to meet and photograph Diana in London.
0:44:06 > 0:44:08What's the atmosphere like here this morning?
0:44:08 > 0:44:11Fantastic. The usual sort of atmosphere for Diana -
0:44:11 > 0:44:14probably outnumbered by the media,
0:44:14 > 0:44:16but the regular supporters are all here.
0:44:17 > 0:44:22Well, Diana, of course, was haunted by the paparazzi.
0:44:24 > 0:44:27They caused her a lot of anxiety and distress,
0:44:27 > 0:44:31but she knew that ordinary people like myself,
0:44:31 > 0:44:35who were taking photographs for our own personal pleasure,
0:44:35 > 0:44:40and it was a hobby with most of us, she didn't mind at all.
0:44:40 > 0:44:46- APPLAUSE - Diana!- Princess Diana!- Diana!
0:44:46 > 0:44:47- Diana!- Diana!- She's coming!
0:44:49 > 0:44:51Officer, can you move?
0:44:51 > 0:44:52Officer?
0:44:52 > 0:44:54And I think, as the years passed,
0:44:54 > 0:44:57and we all knew how unhappy she'd been in her marriage,
0:44:57 > 0:45:00I think the support from ordinary people like myself,
0:45:00 > 0:45:03members of the public, meant a great deal to her.
0:45:03 > 0:45:04They're all very well.
0:45:04 > 0:45:06- Hello, Diana.- Hi.- Lovely to see you again.- Hello, Colin.
0:45:06 > 0:45:09- I have for you - I've just been on holiday to Slovenia...- What's this?
0:45:09 > 0:45:12..and I have a rather crumpled bar of chocolate
0:45:12 > 0:45:14where I've been holding it - it's still edible.
0:45:14 > 0:45:15It's been under your armpit...
0:45:15 > 0:45:19- VOICEOVER:- I think she must have gone home, when she was on her own,
0:45:19 > 0:45:25feeling buoyed up and encouraged, actually,
0:45:25 > 0:45:28by the support she was getting.
0:45:28 > 0:45:31- Have you got enough cameras, Colin(?)- Two, yes. Fully loaded.
0:45:31 > 0:45:33Plenty of exposure.
0:45:33 > 0:45:36Meeting ordinary people, I think, it was a sort of escapism.
0:45:36 > 0:45:39Three cheers for Diana! Hip, hip, hooray!
0:45:39 > 0:45:44Hip, hip, hooray! Hip, hip, hooray!
0:45:44 > 0:45:49She, I think, really enjoyed the interaction with ordinary people.
0:45:49 > 0:45:52That was wonderful!
0:45:59 > 0:46:01By the summer of 1997,
0:46:01 > 0:46:06Diana, Princess of Wales was again the subject of press scrutiny,
0:46:06 > 0:46:10as she holidayed in the south of France with new love Dodi Fayed.
0:46:11 > 0:46:15It seemed at last that the Princess had found happiness.
0:46:16 > 0:46:19At the same time, in a department store in London,
0:46:19 > 0:46:22Anne Daley had a chance encounter
0:46:22 > 0:46:24with a woman she thought she recognised.
0:46:24 > 0:46:27I said, "Gosh, are you the Princess of Wales's mother?"
0:46:27 > 0:46:29She said, "Yes, I am." I said, "Oh, my God."
0:46:29 > 0:46:32I said, "Everybody's nuts about your daughter in Wales,
0:46:32 > 0:46:35"we're crazy about her," you know,
0:46:35 > 0:46:39"we're hysterical about her," and she said, "Gosh, really?"
0:46:39 > 0:46:41and I said, "Yes!"
0:46:41 > 0:46:44She said, "Well, why don't you write to her and tell her, then?"
0:46:44 > 0:46:46she said, "because she doesn't get much praise, you know."
0:46:46 > 0:46:48And I said, "Do you know what, Mrs Shand Kydd?
0:46:48 > 0:46:50"I'll write it this afternoon."
0:46:50 > 0:46:55And then, one week later - one week -
0:46:55 > 0:46:57Diana was no more.
0:46:57 > 0:47:01Diana, Princess of Wales has died after a car crash in Paris.
0:47:01 > 0:47:04She was taken to hospital in the early hours of this morning.
0:47:04 > 0:47:07Surgeons tried to save her life for two hours,
0:47:07 > 0:47:08but she died at four o'clock.
0:47:12 > 0:47:18Diana and Dodi Fayed died on the 3lst of August 1997,
0:47:18 > 0:47:23after the car they were being driven in crashed in this tunnel in Paris.
0:47:24 > 0:47:26They were being chased by the paparazzi.
0:47:28 > 0:47:34Across Wales, people woke to the news that their Princess was dead.
0:47:36 > 0:47:38When it came over the radio
0:47:38 > 0:47:42that that had happened, when it had struck,
0:47:42 > 0:47:44"No, can't be right. Can't be right."
0:47:44 > 0:47:47But the commentator repeated it and repeated it,
0:47:47 > 0:47:50and the story began to unfold, even on the radio,
0:47:50 > 0:47:53and I immediately - we were on our way to Market Rasen in Lincolnshire
0:47:53 > 0:47:56with the horse, my daughter rides it -
0:47:56 > 0:47:57and we pulled off the motorway.
0:47:57 > 0:47:59"Where are you going?" said Margaret.
0:47:59 > 0:48:01"I've got to tell Joy," I said.
0:48:01 > 0:48:03"Get the mobile phone and ring her for me."
0:48:03 > 0:48:05And she rung the number and I stopped
0:48:05 > 0:48:08and I said, "Princess Diana is dead, Joy."
0:48:08 > 0:48:11And one word over the phone, "What?!"
0:48:14 > 0:48:17You just could not believe it.
0:48:17 > 0:48:20You can't believe somebody of 36,
0:48:20 > 0:48:23who is so beautiful, who is so famous,
0:48:23 > 0:48:26who has the world at her feet -
0:48:26 > 0:48:29how can she possibly not be here any more?
0:48:30 > 0:48:31It didn't make sense.
0:48:37 > 0:48:43I had not experienced a shock like that before...
0:48:43 > 0:48:47and people were asking me, you know, what did I know,
0:48:47 > 0:48:51and I said, "I know no more than what you've heard on the news."
0:48:51 > 0:48:54Um...
0:48:54 > 0:48:57People were stunned, you know - well, we were all stunned.
0:48:58 > 0:49:03The public outpouring of grief that followed was unprecedented.
0:49:03 > 0:49:06From here at Llandaff Cathedral in Cardiff
0:49:06 > 0:49:09to Buckingham Palace in London,
0:49:09 > 0:49:11thousands laid floral tributes
0:49:11 > 0:49:14in a mark of respect to the People's Princess.
0:49:18 > 0:49:22When books of condolence were opened in St James's Palace,
0:49:22 > 0:49:24people queued for hours to pay their respects.
0:49:26 > 0:49:31Welsh royalist Anne Daley was proud to be the very first to sign one.
0:49:32 > 0:49:34You couldn't believe that you were writing...
0:49:34 > 0:49:38you were writing about a person who was alive a few days ago,
0:49:38 > 0:49:40when you'd met her mother,
0:49:40 > 0:49:42and she was pictured in all the papers in all the world,
0:49:42 > 0:49:46looking wonderful - perhaps on the point of a new life.
0:49:46 > 0:49:48It was just disbelief
0:49:48 > 0:49:53that you're suddenly sitting in the Chapel Royal, St James's Palace,
0:49:53 > 0:49:57writing a condolence message in a condolence book.
0:49:57 > 0:50:01It didn't seem real - but it was.
0:50:03 > 0:50:06The funeral of Diana, Princess of Wales
0:50:06 > 0:50:09took place on the 6th of September 1997.
0:50:10 > 0:50:14Echoing the royal wedding, more than a million people
0:50:14 > 0:50:16lined the streets of London -
0:50:16 > 0:50:19but this time, the emotions were very different.
0:50:20 > 0:50:24Among those there was photographer Colin Edwards.
0:50:24 > 0:50:27It did affect me, emotionally, very much.
0:50:28 > 0:50:32It was very difficult to sleep that week, it really was.
0:50:35 > 0:50:36- VOICE BREAKING:- I'm sorry.
0:50:44 > 0:50:47Joining other invited guests at Westminster Abbey
0:50:47 > 0:50:50was Captain Sir Norman Lloyd-Edwards.
0:50:50 > 0:50:55Tradition called for a black tie, but he decided otherwise.
0:50:55 > 0:50:58I thought, "I'm going to wear something
0:50:58 > 0:51:01"which meant a lot to me and Diana,"
0:51:01 > 0:51:04and that was her gift to me of this tie,
0:51:04 > 0:51:09which she gave me when she came down on one occasion with the boys,
0:51:09 > 0:51:13which has always had a special significance for me.
0:51:14 > 0:51:18It seems silly, doesn't it, that a tie could mean so much?
0:51:18 > 0:51:20But it does.
0:51:24 > 0:51:27Escorting Diana's coffin on the four-mile journey
0:51:27 > 0:51:30from Kensington Palace to Westminster Abbey
0:51:30 > 0:51:31were the Welsh Guards.
0:51:33 > 0:51:35Phil Bartlett was one of them.
0:51:35 > 0:51:39This is the first time the public are actually seeing the coffin.
0:51:39 > 0:51:42This is the first time we're actually seeing the public -
0:51:42 > 0:51:47and as we were coming out, the emotion, straightaway,
0:51:47 > 0:51:49was just...phenomenal.
0:51:49 > 0:51:51WOMAN CRIES OUT
0:51:56 > 0:52:00That scream, it cut through you like a knife to butter, it did,
0:52:00 > 0:52:03it really, really brought things home.
0:52:03 > 0:52:07That... The enormity of what this means to people.
0:52:09 > 0:52:11Anne Daley was in the crowd.
0:52:11 > 0:52:14The gun carriage came by with the Royal Standard,
0:52:14 > 0:52:16and it was deathly silence.
0:52:17 > 0:52:21All you could hear were the Welsh Guards' boots,
0:52:21 > 0:52:23the marching of the boots...
0:52:26 > 0:52:28..and it came past and we all crossed ourselves,
0:52:28 > 0:52:30and people were very tearful and crying, you know,
0:52:30 > 0:52:34and shouting "Diana" and things,
0:52:34 > 0:52:37and then it just went past us, and it was just terrible.
0:52:37 > 0:52:39We love you, Diana!
0:52:40 > 0:52:44After passing the Queen and other members of the Royal Family,
0:52:44 > 0:52:49the cortege was joined by the Duke of Edinburgh, Prince Charles,
0:52:49 > 0:52:52Earl Spencer and the two princes.
0:52:52 > 0:52:55It was too much for some watching at home.
0:52:55 > 0:52:58I've never experienced anything like it,
0:52:58 > 0:53:00and I don't think I want to again.
0:53:00 > 0:53:03It was heart-wrenching...
0:53:05 > 0:53:09..to see those children walking behind her coffin.
0:53:09 > 0:53:11It was terrible.
0:53:11 > 0:53:14They must have thought "Well, when is this going to end?"
0:53:16 > 0:53:20The strength they must have had to be able to do that,
0:53:20 > 0:53:22it's phenomenal, it is.
0:53:22 > 0:53:26It shows the character of these two princes.
0:53:27 > 0:53:29You have respect for people like that.
0:53:31 > 0:53:35Among those who'd received a special invitation to the funeral
0:53:35 > 0:53:39were representatives from the charities supported by the Princess.
0:53:40 > 0:53:43Angela Incledon was among them.
0:53:43 > 0:53:48The loss of her son Daniel had helped inspire Diana's involvement
0:53:48 > 0:53:50with children's hospice Ty Hafan.
0:53:51 > 0:53:54I was thinking about Daniel a lot that day,
0:53:54 > 0:54:00and it did bring back emotion, and it was still very raw.
0:54:01 > 0:54:04It was an honour to be there,
0:54:04 > 0:54:07but I can't say I was glad to be there,
0:54:07 > 0:54:09cos I really wasn't.
0:54:09 > 0:54:12It would have been nicer if she was still around.
0:54:14 > 0:54:15In the crowd,
0:54:15 > 0:54:19photographer Colin Edwards saw Diana's coffin approaching.
0:54:20 > 0:54:22I mean, I was very emotional -
0:54:22 > 0:54:26I was crying, and I was very undecided up to that point
0:54:26 > 0:54:29as to whether I should use my camera.
0:54:31 > 0:54:34Everyone around me had cameras, and we discussed this,
0:54:34 > 0:54:36and we all agreed that it was a public occasion,
0:54:36 > 0:54:39and a historic occasion,
0:54:39 > 0:54:40even though a very sad one.
0:54:41 > 0:54:45After taking over 300 photographs of the Princess
0:54:45 > 0:54:49over a period of 16 years, Colin took this.
0:54:49 > 0:54:51It would be his last.
0:54:53 > 0:54:57It's a very sad memory but, um, it was history,
0:54:57 > 0:54:59and I'm glad now - I'm glad I did.
0:55:03 > 0:55:04After the ceremony,
0:55:04 > 0:55:08Diana's coffin was taken to the Spencer family home,
0:55:08 > 0:55:10Althorp in Northamptonshire,
0:55:10 > 0:55:12where she was laid to rest.
0:55:13 > 0:55:16The special relationship between the people of Wales
0:55:16 > 0:55:19and their Princess was over -
0:55:19 > 0:55:23but today, 20 years after her death,
0:55:23 > 0:55:26her memory lives on as strongly as ever before.
0:55:34 > 0:55:36Back in Ruthin, North Wales,
0:55:36 > 0:55:39Colin Edwards is putting on an exhibition
0:55:39 > 0:55:41of his personal portraits of the Princess.
0:55:41 > 0:55:44Sorting out my photographs,
0:55:44 > 0:55:46I think that's brought back all these memories,
0:55:46 > 0:55:49and it's been quite an emotional process for me,
0:55:49 > 0:55:51sorting out the best ones.
0:55:53 > 0:55:57I shan't do it again, because this a very special anniversary.
0:56:01 > 0:56:02I'll always remember her,
0:56:02 > 0:56:05after 20 years, and for the rest of my life,
0:56:05 > 0:56:07with love and affection.
0:56:08 > 0:56:11She really brightened up everyone's lives, you know?
0:56:11 > 0:56:15Everyone returned home after meeting her on cloud nine.
0:56:17 > 0:56:20I was lucky that I was able to meet her as often as I did.
0:56:22 > 0:56:26I made a determined effort, you know, to go as often as I could,
0:56:26 > 0:56:29and I'm so pleased I did.
0:56:32 > 0:56:37In the 16 years that Diana was Princess of Wales,
0:56:37 > 0:56:41her contribution to the country won her a legion of admirers -
0:56:41 > 0:56:44and they came from all walks of life.
0:56:45 > 0:56:48Welsh people took enormous pride in the fact
0:56:48 > 0:56:51that she was their princess,
0:56:51 > 0:56:55and she was the one going around the world doing good,
0:56:55 > 0:57:00and so that enhanced their respect, their admiration,
0:57:00 > 0:57:03and their pride in her.
0:57:03 > 0:57:09And, as a Welshman myself, I could only echo their thoughts.
0:57:11 > 0:57:14Such was the affection felt for Diana,
0:57:14 > 0:57:18she even won the hearts of some staunch nationalists.
0:57:18 > 0:57:20Some people never die,
0:57:20 > 0:57:24and Princess Diana is one of those people.
0:57:24 > 0:57:28She's in our consciousness all the time -
0:57:28 > 0:57:32and that's coming from someone who really wouldn't go out the front
0:57:32 > 0:57:34if the Queen came past,
0:57:34 > 0:57:36but I think, for her, I might.
0:57:38 > 0:57:41It may be 20 years since Diana's death,
0:57:41 > 0:57:44but there's no doubt that here in Wales,
0:57:44 > 0:57:46and throughout the rest of Britain, too,
0:57:46 > 0:57:49she'll never be forgotten.
0:57:49 > 0:57:51There's a saying in the Bible,
0:57:51 > 0:57:54"By your light so shall you be known,"
0:57:54 > 0:57:58and by Diana's light, she will always be known,
0:57:58 > 0:58:01and I think that light is an eternal flame,
0:58:01 > 0:58:05and still shines in the hearts of many, many people.
0:58:08 > 0:58:11I think long after we've left this earthly plane,
0:58:11 > 0:58:15history will still tell the story of Diana,
0:58:15 > 0:58:17who, indeed, was the People's Princess,
0:58:17 > 0:58:20and she was Diana, Princess of Wales.