0:00:02 > 0:00:07This programme contains scenes some viewers may find upsetting
0:00:07 > 0:00:10New York City, the beating heart of the United States of America,
0:00:10 > 0:00:13once home to the Twin Towers,
0:00:13 > 0:00:18a powerful symbol of a modern era and American financial strength.
0:00:20 > 0:00:22Ten years ago, they became the target
0:00:22 > 0:00:26of the most brutal terrorist attack the world has ever seen.
0:00:26 > 0:00:31GARBLED VOICE ON RADIO: World Trade Center tower number one is on fire...
0:00:35 > 0:00:38Almost 3,000 people lost their lives
0:00:38 > 0:00:41as they were beginning their day's work.
0:00:44 > 0:00:47They were mothers, fathers, sons and daughters.
0:00:49 > 0:00:53Some of them, as many as 46, were also twins.
0:00:55 > 0:01:00I realised, OK, I need to find out if there were other twins who were killed on 9/11.
0:01:00 > 0:01:03I just said I need to find out who the other ones are
0:01:03 > 0:01:05and I need to talk to them.
0:01:07 > 0:01:09When you're in a relationship,
0:01:09 > 0:01:12whether it's your girlfriend or your boyfriend or your husband or wife,
0:01:12 > 0:01:17you call that your other half. I don't call that my other half.
0:01:17 > 0:01:22I call my brother my other half cos he made me whole.
0:01:25 > 0:01:29In the unfolding tales of those whose lives were changed for ever,
0:01:29 > 0:01:35the story of the 9/11 twins has remained untold.
0:01:35 > 0:01:38It was shocking to see how many other twins were affected.
0:01:38 > 0:01:42I don't want to take it away from anybody who had a sibling or kids,
0:01:42 > 0:01:44but you know, everybody else is talked about.
0:01:44 > 0:01:48You never hear, "That's a twin." You never hear, "They were a twin."
0:01:48 > 0:01:51And I think this is a good thing. I think people need to know that,
0:01:51 > 0:01:53you know, we're special people too.
0:01:56 > 0:01:59Reluctant members of a club born out of this tragedy,
0:01:59 > 0:02:05these New Yorkers each lost their other half on September 11th, 2001.
0:02:20 > 0:02:23SIRENS WAIL
0:02:27 > 0:02:32Today, New York City appears as vibrant and full of life as ever.
0:02:34 > 0:02:38But the impact of that terrible day in September ten years ago
0:02:38 > 0:02:42is still felt by almost all who live here.
0:02:43 > 0:02:47Zachary Fletcher and his twin brother Andre grew up in Brooklyn
0:02:47 > 0:02:50and became New York City firefighters.
0:02:51 > 0:02:55They were both called to the World Trade Center on September 11th.
0:02:55 > 0:02:58Andre did not return.
0:02:58 > 0:03:01I was proud. I was proud to be a twin,
0:03:01 > 0:03:03because it meant that something...
0:03:03 > 0:03:07I had something different than what the other kids had.
0:03:08 > 0:03:11We used to always play that we were kind of like superheroes,
0:03:11 > 0:03:17because being a twin, you know, we had special powers and things like that, you know.
0:03:23 > 0:03:26Twins live their lives from the beginning
0:03:26 > 0:03:30in the context of a 'we', rather than the more usual 'I'.
0:03:32 > 0:03:35Cos we were always 'the twins', you know, Mike and Lisa the twins.
0:03:35 > 0:03:38We went as one, you know, wherever we were,
0:03:38 > 0:03:42even if we were by ourselves. "That's Lisa, that's Michael, they're twins."
0:03:44 > 0:03:47It's hard to describe, it really is. It's...
0:03:47 > 0:03:50He knew what I was thinking, I knew what he was thinking,
0:03:50 > 0:03:53and we did things almost at the same time together.
0:03:53 > 0:03:57It was just a natural progression and it just was amazing.
0:03:57 > 0:03:58It really was amazing.
0:04:02 > 0:04:06We were identical twins. I was older by three minutes.
0:04:08 > 0:04:10My hair was always parted to the side.
0:04:10 > 0:04:13Steve was always like a straight bang cut.
0:04:13 > 0:04:16So some people were very good at telling us apart.
0:04:16 > 0:04:18They could tell that there were differences.
0:04:21 > 0:04:24When I was eight years old, I broke my jaw.
0:04:24 > 0:04:25We were playing on a bicycle.
0:04:25 > 0:04:28I bit through my lip and it's a permanent scar.
0:04:28 > 0:04:30I had 14 stitches and it was swollen.
0:04:30 > 0:04:34I remember the nurse showed me the mirror and I was crying all night.
0:04:34 > 0:04:37I thought I broke my twin-ship because I didn't think Stephen and I
0:04:37 > 0:04:42were going to look alike any more. I thought I'd done something irreparable and permanent.
0:04:43 > 0:04:47I didn't like all the confusion at elementary school when we took pictures.
0:04:47 > 0:04:50Only one of us would get a set of pictures
0:04:50 > 0:04:54because the photographer would assume he made two copies and send one back.
0:04:54 > 0:04:58So every year it was like who would get their picture this year?
0:04:59 > 0:05:03If Brenda did something, it was Brenda-Linda. If I did, it was Brenda-Linda.
0:05:03 > 0:05:06And it was just like one. It was like a package deal.
0:05:06 > 0:05:08"So who did it?" "Brenda-Linda."
0:05:08 > 0:05:11I remember my mother often saying,
0:05:11 > 0:05:15"I don't know who did it, but you're both getting punished now."
0:05:15 > 0:05:19It didn't seem fair that other kids didn't have a twin.
0:05:19 > 0:05:22There's something, I think, that happens
0:05:22 > 0:05:24when you spend nine months in a womb with someone,
0:05:24 > 0:05:27as silly as that may seem,
0:05:27 > 0:05:31that sets you apart from anybody else for the rest of your life.
0:05:39 > 0:05:42As many of the twins were growing up,
0:05:42 > 0:05:47an exciting new project was taking root in New York City.
0:05:47 > 0:05:49NEWSREADER: The Port of New York Authority
0:05:49 > 0:05:52is constructing the World Trade Centre in Lower Manhattan.
0:05:52 > 0:05:55The centre includes twin 110-storey tower buildings,
0:05:55 > 0:05:57the tallest in the world.
0:05:59 > 0:06:01With the addition of each new storey,
0:06:01 > 0:06:06the twin towers would come to dominate the Manhattan skyline.
0:06:09 > 0:06:12Lisa and Michael DeRienzo grew up on Staten Island
0:06:12 > 0:06:15within sight of the developing World Trade Center.
0:06:15 > 0:06:21Michael would become a broker on the 104th floor of the North Tower.
0:06:23 > 0:06:28I would say I was a little bit more rambunctious, talkative and giggly.
0:06:28 > 0:06:30He was much more reserved and quiet.
0:06:30 > 0:06:34When he spoke, everyone listened, because then he had something to say.
0:06:35 > 0:06:37I always felt he was my friend for life.
0:06:37 > 0:06:40You know, he was the go-to guy when I ever needed anything.
0:06:40 > 0:06:45Anything good happened, he was the first call. Anything bad happened, he was the first call.
0:06:47 > 0:06:50Yeah, like, he was that friend that was always there.
0:06:55 > 0:06:58Andre and I, we took piano lessons together,
0:06:58 > 0:07:01we played football together, we played baseball together.
0:07:01 > 0:07:04There's really nothing that we didn't do together.
0:07:04 > 0:07:09Both of us even joined New York City Fire Department.
0:07:09 > 0:07:12- You're bald-headed.- I know. - Shave it off?- I want it like that.
0:07:12 > 0:07:14I'm not bald-headed. I got hair.
0:07:14 > 0:07:18'We lived only a few blocks away from the fire house,'
0:07:18 > 0:07:20and we'd walk by the fire house and...
0:07:22 > 0:07:25..the door would be up and the guys were so friendly.
0:07:25 > 0:07:26You'd look at these big guys.
0:07:26 > 0:07:30You're like, "Wow. The things these guys must go through.
0:07:30 > 0:07:34"Those guys are superheroes, man." So we want to be superheroes too.
0:07:34 > 0:07:38- Bye-bye.- See you later. See you later!
0:07:39 > 0:07:41I don't think any twins didn't fight.
0:07:41 > 0:07:45I think what made it worse was the fact that we were so competitive.
0:07:45 > 0:07:48Who was stronger?
0:07:48 > 0:07:53We always wanted to determine who was the better twin.
0:07:53 > 0:07:57Yeah, we always fought. Sometimes it turned to physical.
0:08:00 > 0:08:0445 years of fishing and now I don't fish at all.
0:08:05 > 0:08:09I just chase the little white ball.
0:08:09 > 0:08:13Gary Guja's identical twin brother Geoffrey was also a firefighter.
0:08:15 > 0:08:17- Nice and straight.- Where is it?
0:08:17 > 0:08:19It curved a little bit!
0:08:22 > 0:08:28Geoffrey and Gary grew up on Long Island where Gary still lives today.
0:08:28 > 0:08:31Yeah, this is us. Look at this, this is a great picture.
0:08:31 > 0:08:33This I can remember.
0:08:33 > 0:08:36Look at this, we're climbing up.
0:08:36 > 0:08:39There is definitely no-one there.
0:08:39 > 0:08:43There we go, down the slide together. That was great.
0:08:43 > 0:08:46Oh, here are the sailor suits, the famous sailor suits.
0:08:46 > 0:08:50We had, like, our fifth party.
0:08:50 > 0:08:52They gave us these little sail boats.
0:08:52 > 0:08:54In the middle of the party, Mom had a heart attack
0:08:54 > 0:08:57because she couldn't find us. Both of us had disappeared.
0:08:57 > 0:09:00We took our sail boats, just the two of us,
0:09:00 > 0:09:02and were sailing them down the canal.
0:09:02 > 0:09:06They were ready to call the police and everybody. We're, like, disappeared.
0:09:07 > 0:09:11Geoff was always the organiser. We always used to joke around.
0:09:11 > 0:09:14There was the right way, the wrong way and Geoff's way,
0:09:14 > 0:09:17because that was the way we always did it.
0:09:17 > 0:09:20I love my sisters and other brothers,
0:09:20 > 0:09:24but there's just no comparison between the relationship between two twins.
0:09:24 > 0:09:27It's really a...a unity. It's a oneness.
0:09:29 > 0:09:31Eventually we bought a house together.
0:09:31 > 0:09:36Inseparable up until mid-30s, maybe. And then we split up.
0:09:36 > 0:09:39I took half the house, with my wife Debbie.
0:09:39 > 0:09:41Geoff took the other half.
0:09:41 > 0:09:42If we sell this ring,
0:09:42 > 0:09:46maybe we can take this limo straight down to Mexico and...
0:09:46 > 0:09:49That's it. I ain't doing it! Take a left.
0:09:49 > 0:09:53Following Geoff's lead, we could do whatever we wanted to.
0:09:53 > 0:09:57I often said he was like a locomotive out of control at times.
0:09:57 > 0:10:01But we'd jump on the train and we'd all go for a ride.
0:10:01 > 0:10:02And it was a great ride.
0:10:02 > 0:10:05Right, that's another way of telling you you're ugly.
0:10:05 > 0:10:10Went into the Fire Department and wanted the most action,
0:10:10 > 0:10:12pulled all the strings he could,
0:10:12 > 0:10:16so he ended up in the worst firehouse in the worst area of the Bronx.
0:10:19 > 0:10:20On September 11th,
0:10:20 > 0:10:24Geoff shouldn't have responded to the emergency call out.
0:10:24 > 0:10:28He'd been injured in a fire and restricted to office duty.
0:10:32 > 0:10:35Thirteen Hoffmans. Eight boys, five girls.
0:10:35 > 0:10:37We were the youngest two boys
0:10:37 > 0:10:41and we understood that we had all these other brothers and sisters,
0:10:41 > 0:10:44but Stephen I, there was certainly a uniqueness about the relationship,
0:10:44 > 0:10:46because of the twinship.
0:10:46 > 0:10:51There was no language, it was just unspoken, a look, a nod...
0:10:51 > 0:10:54just an expression and then when we...
0:10:54 > 0:10:57I think we had a more hard time communicating when we spoke
0:10:57 > 0:11:01than when we didn't speak, because when we spoke there were both of us
0:11:01 > 0:11:03trying to talk at the same time.
0:11:03 > 0:11:09Greg Hoffman and his twin brother Stephen grew up in Queens in a large Catholic family.
0:11:09 > 0:11:14So he and I were always very active, very hyperactive.
0:11:14 > 0:11:18And believe it or not, it's hard for you to understand, but Stephen...
0:11:18 > 0:11:21I was the least hyper of the two of us, Stephen was much more...
0:11:21 > 0:11:25talkative and just more out there.
0:11:25 > 0:11:28If you were a cartoon character, who would you be?
0:11:28 > 0:11:31Oh, cartoon character. I would undoubtedly be Tigger.
0:11:31 > 0:11:34Tigger's my favourite character cos he's got a lot of spunk.
0:11:34 > 0:11:36He bounces around, he's always happy.
0:11:36 > 0:11:39Tigger, Tigger, Tigger Tigger's a wonderful thing.
0:11:59 > 0:12:04'We're exactly the same, also at the same time totally opposite.'
0:12:04 > 0:12:08John was the academic and I was out hustling.
0:12:08 > 0:12:10I wanted to make money.
0:12:10 > 0:12:12New York City is a great place to make a living.
0:12:12 > 0:12:15John is this hero policeman, he's all over the place
0:12:15 > 0:12:18and I've always been in the carpet business
0:12:18 > 0:12:20or playing my guitar in a band.
0:12:20 > 0:12:23Right there, we're exact opposites.
0:12:23 > 0:12:28He'd been an emergency service police officer for 14 years.
0:12:28 > 0:12:33The saying goes, when a cop needs a cop, they call emergency service.
0:12:38 > 0:12:41When the Twin Towers were completed in 1973,
0:12:41 > 0:12:46they were briefly the tallest buildings in the world
0:12:46 > 0:12:49and could be seen from 25 miles away.
0:12:51 > 0:12:54They seemed as strong as America herself.
0:13:02 > 0:13:04So it wasn't just a regular building for us.
0:13:04 > 0:13:08We had a lot of fun there, Geoff and I. It was interesting
0:13:08 > 0:13:11because we had spent a fair amount of time at the Towers.
0:13:11 > 0:13:14Growing up and being a teenager around that time,
0:13:14 > 0:13:16it was something that you did.
0:13:16 > 0:13:20You made school trips to the Twin Towers.
0:13:20 > 0:13:22We were proud of our Twin Towers.
0:13:22 > 0:13:26Top of the heap. Top of the world. New York.
0:13:28 > 0:13:31COMMENTATOR: And up here at 1,500 feet or in that area,
0:13:31 > 0:13:34there is somebody out there on a tightrope walk
0:13:34 > 0:13:37between the two towers of the World Trade Center,
0:13:37 > 0:13:39right at the tippy-top.
0:13:39 > 0:13:42The height of the Twin Towers proved irresistible
0:13:42 > 0:13:45to French high-wire artist, Phillipe Petit
0:13:45 > 0:13:49and he was quick to celebrate them in his own unique way.
0:13:53 > 0:13:57A couple of years later, Brooklyn toymaker, George Willig,
0:13:57 > 0:14:00the human fly, felt compelled to scale the South Tower.
0:14:00 > 0:14:05'28-year old George Willig was at the 65th floor.
0:14:05 > 0:14:08'They sent two men in a window washer's bucket down after him.'
0:14:24 > 0:14:26I remember standing outside looking up
0:14:26 > 0:14:29and the Twin Towers were standing there.
0:14:29 > 0:14:33Stephen and I remember looking up, we go, "They're our buildings, man.
0:14:33 > 0:14:35"The twins and the towers, those are our towers".
0:14:35 > 0:14:40And I think any twin identifies with that.
0:14:47 > 0:14:51After high school, I remember asking, "Are we going to college?"
0:14:51 > 0:14:54You know, it was kind of like, "OK, are we going away?
0:14:54 > 0:14:57"If we're not, we're going to stay here? What are we going to do?
0:14:57 > 0:15:01And we started to work rather than go straight to school.
0:15:01 > 0:15:03Brenda got a job as a systems analyst
0:15:03 > 0:15:06on the 97th floor of the North Tower.
0:15:06 > 0:15:08I used to visit her all the time.
0:15:08 > 0:15:10We'd have lunch, we'd go to concerts,
0:15:10 > 0:15:13that'd be down in the building.
0:15:13 > 0:15:17She didn't like heights and she didn't like being near a window.
0:15:17 > 0:15:19And she had both. She was up high
0:15:19 > 0:15:20and she had a big window.
0:15:20 > 0:15:23But I think the more she worked there, she got used to it.
0:15:23 > 0:15:26I remember looking out the window and I go, "Is it raining?"
0:15:26 > 0:15:30She'd go, "I can't tell". That's how high up they were.
0:15:30 > 0:15:32She was up there.
0:15:39 > 0:15:44The minute we went to college, he sprouted, he grew almost six feet,
0:15:44 > 0:15:47handsome, proud to be his sister,
0:15:47 > 0:15:50you know, I'd walk into the party, "That's Mikey D's sister!"
0:15:50 > 0:15:51He was Mikey D, I was Lisa D.
0:15:51 > 0:15:55Actually, my brother convinced me to take the police test to begin with.
0:15:55 > 0:15:57He's like, "Take the police test with me".
0:15:57 > 0:15:59I'm like, "Ah, I don't know if I want to do that".
0:15:59 > 0:16:03We both took the test and I ended up becoming the police officer
0:16:03 > 0:16:05and he ended up becoming the broker.
0:16:05 > 0:16:06Yeah.
0:16:06 > 0:16:08He worried so much about me every day.
0:16:08 > 0:16:12I mean, he would call me every morning, every night,
0:16:12 > 0:16:15make sure I got home from work OK, make sure I got into work OK.
0:16:15 > 0:16:19You know, it was nice to know that someone always cared that much,
0:16:19 > 0:16:21and it was almost to a point where,
0:16:21 > 0:16:25"Ok, Michael. You don't have to call me as much. Everything is fine".
0:16:25 > 0:16:28I have to say, he was my number one fan.
0:16:30 > 0:16:35Michael worked for investment bank Cantor Fitzgerald
0:16:35 > 0:16:38right near the very top of the North Tower.
0:16:38 > 0:16:41Being a banker, I never had to worry about him.
0:16:41 > 0:16:43I went to visit him once at the Trade Center
0:16:43 > 0:16:46and really wasn't a fan of it. It just was so tall.
0:16:46 > 0:16:49The Trade Center was so confusing and there were so many entrances
0:16:49 > 0:16:52and it was just so high. Cos it was nerve-wracking.
0:16:52 > 0:16:54the building always felt like it was swaying.
0:16:54 > 0:16:58I wasn't comfortable there. I didn't really go visit him again after that.
0:16:58 > 0:17:00If I needed something, I made him come downstairs.
0:17:00 > 0:17:02I'm like, "I'm not going back up there".
0:17:06 > 0:17:09You know, going back to 9/11...
0:17:09 > 0:17:13I know, sometimes I blame myself for him not being here.
0:17:14 > 0:17:19He wouldn't have been there to die, if I didn't do what I did.
0:17:19 > 0:17:24Andre was out of town when the opportunity arose to work overtime.
0:17:24 > 0:17:28But there was only one way he could get back in time.
0:17:28 > 0:17:31He called me from North Carolina and said,
0:17:31 > 0:17:34"Zack, do you think you can pick me up from the airport?"
0:17:34 > 0:17:36I was like, "Well, what time do you expect to be in?"
0:17:36 > 0:17:39He says, "Twelve, midnight". I says, "Oh, hell, no".
0:17:39 > 0:17:43I said, "There's no way in hell I'm going to pick you up".
0:17:43 > 0:17:46He got pissed, he cursed me off, he slammed down the phone.
0:17:46 > 0:17:49I'm like, "Ppff, I don't care".
0:17:49 > 0:17:53Phone rings again in ten minutes. "Come on, man. Come pick me up".
0:17:53 > 0:17:56The phone, he must have hanged up about five times.
0:17:56 > 0:17:58I said, "Fine". I said, "You owe me so big".
0:18:04 > 0:18:07'Good morning New York, it's a beautiful day in Manhattan...'
0:18:07 > 0:18:10'..traffic's moving slowly over the Brooklyn Bridge.
0:18:10 > 0:18:13'It's backed up all the way to the Brooklyn Queen's...'
0:18:13 > 0:18:17'Coming up in the news today, guess who's been hinting he may return to the NBA...'
0:18:17 > 0:18:20On September 11th 2001,
0:18:20 > 0:18:2514,154 people were already in the buildings
0:18:25 > 0:18:30when the first plane struck the North Tower at 8.46am.
0:18:30 > 0:18:33WHOOSHING NOISE
0:18:36 > 0:18:38Holy shit!
0:18:42 > 0:18:44Holy shit.
0:18:47 > 0:18:50The World Trade Center, tower number one
0:18:50 > 0:18:53is on fire, the whole outside of the building.
0:18:53 > 0:18:55There was just a huge explosion.
0:18:55 > 0:18:58Ten-four, all companies stand by...
0:18:58 > 0:19:01It was a beautiful Tuesday morning and I actually worked
0:19:01 > 0:19:05in a undercover building in narcotics right up on the Westside Highway
0:19:05 > 0:19:08and someone told me that I should call my brother,
0:19:08 > 0:19:10that something was going on at the Trade Center.
0:19:10 > 0:19:14So I called my brother's phone line and it rang and no-one answered, which was odd.
0:19:14 > 0:19:17So I said, "I wonder what's going on down there?"
0:19:17 > 0:19:22So I went to the corner, looked up, saw his building and I saw smoke coming out of his tower,
0:19:22 > 0:19:24and I said, "That's not good".
0:19:24 > 0:19:26'We have fire on several floors...'
0:19:26 > 0:19:28Michael, Lisa's twin brother
0:19:28 > 0:19:31was five storeys above the area of impact
0:19:31 > 0:19:34on the 104th floor of the North Tower.
0:19:37 > 0:19:40So I said, "I'm going to run down there".
0:19:40 > 0:19:42As I was getting closer, I saw, you know,
0:19:42 > 0:19:46hundreds of people coming towards me now. And I'm like, this is not good.
0:19:46 > 0:19:49But being a police officer, I'm used to running toward situations
0:19:49 > 0:19:54so it wasn't uncommon for me to be running towards something and people coming towards me.
0:19:54 > 0:19:58I knew it was bad. But I didn't think it was that bad.
0:19:58 > 0:20:02'Engine one. World Trade Center. Send every available ambulance
0:20:02 > 0:20:06'everything you've got to World Trade Center now...'
0:20:06 > 0:20:11'Please go to World Trade Center. Please go to World Trade Center.'
0:20:11 > 0:20:13When I woke up, all I heard was sirens.
0:20:15 > 0:20:20Cos I was in Brooklyn, all I heard was sirens and I heard...
0:20:20 > 0:20:24I said, "What the hell's going on?" I looked out and, man, it's a beautiful day.
0:20:24 > 0:20:27There was not a cloud in the sky. That's what was so eerie about it.
0:20:27 > 0:20:29Andre hit me up on my phone.
0:20:29 > 0:20:33He says, "Yo, get your ass up and get to work".
0:20:33 > 0:20:35I was like, "I'm not working, I'm off".
0:20:35 > 0:20:38He says, "Dude, they're having a recall".
0:20:38 > 0:20:41He says, "Go in, get into work immediately".
0:20:41 > 0:20:45He says, "A plane just went into the World Trade Center".
0:20:45 > 0:20:48I'm like, "Get outta here! Stop bullshitting me".
0:20:48 > 0:20:51'Attention all units. By the order of the Citywide tour commander,
0:20:51 > 0:20:53'all off duty firefighters are hereby recalled.
0:20:53 > 0:20:57'Repeating, by the order of the Citywide tour commander
0:20:57 > 0:21:00'all off duty firefighters...'
0:21:00 > 0:21:03I wasn't working at the time and Geoff thought
0:21:03 > 0:21:07it was fun to call me at 7.15 every morning
0:21:07 > 0:21:10to say, "Go get 'em. Hit the pavement".
0:21:10 > 0:21:14Pamela's twin brother, Jeffrey, a research analyst,
0:21:14 > 0:21:18was working on the 89th floor of the South Tower.
0:21:18 > 0:21:22It wasn't a surprise when the phone rang and I said, "I'm up, I'm up".
0:21:22 > 0:21:25And he said, "Don't panic."
0:21:25 > 0:21:30He didn't even say hello, he said, "Don't panic. I'm fine".
0:21:30 > 0:21:36He said, "It's not a big deal, but a tiny commuter plane just crashed into the building next door.
0:21:36 > 0:21:38"They're saying we're safe, we're staying put.
0:21:38 > 0:21:42"They want to worry about evacuating people from the other building".
0:21:45 > 0:21:47I knew right away that it wasn't a small plane,
0:21:47 > 0:21:50just looking at it. I didn't feel anything,
0:21:50 > 0:21:53It wasn't like, "Oh, my God, my twin's..."
0:21:53 > 0:21:57I mean, I just looked at it and said, "That is serious and that is a big plane."
0:21:57 > 0:21:59I said, "Oh, my God, all those people are dead".
0:22:01 > 0:22:03Greg's identical twin, Stephen,
0:22:03 > 0:22:07worked at the same company as Lisa's brother, Michael
0:22:07 > 0:22:09on the 104th floor.
0:22:12 > 0:22:15And then I started... You know, called the cell phone,
0:22:15 > 0:22:17called the desk, which is ringing.
0:22:17 > 0:22:21You know, the cell phone it rang, his voice message picked up.
0:22:21 > 0:22:24"Steve, please call me. Please call me. See what's going on".
0:22:24 > 0:22:28So as each minute... 8.51, 8.52,
0:22:28 > 0:22:328.55, 8.57... It's like... It's a like a drum getting louder
0:22:32 > 0:22:35and I started feeling like I was hyperventilating.
0:22:40 > 0:22:41I called him back
0:22:41 > 0:22:44and I said, "Can you get out of there?
0:22:44 > 0:22:49"I don't like this. This is making me very, very uncomfortable.
0:22:49 > 0:22:52You know, "Why won't they let you leave? That just seems weird to me.
0:22:52 > 0:22:56"If you want to leave, leave. Just get in the elevator and leave".
0:22:56 > 0:22:59And he said, "OK, I got to go...
0:22:59 > 0:23:01"We're going to leave".
0:23:01 > 0:23:03I said, "OK".
0:23:06 > 0:23:09And they had closed the Brooklyn Bridge down.
0:23:09 > 0:23:11So nobody can get across it.
0:23:11 > 0:23:15And I said, "Look, my fire house is on the other side, I need to get there.
0:23:15 > 0:23:16They said, "Go ahead".
0:23:18 > 0:23:23And I got there and I saw his rig going in through the Battery tunnel.
0:23:25 > 0:23:29Zack's twin brother Andre worked for a special rescue unit
0:23:29 > 0:23:31based on Staten Island.
0:23:31 > 0:23:35He arrived at the scene some time before Zack.
0:23:39 > 0:23:43I phoned on his radio and I said, "Andre, I know the way you guys operate".
0:23:43 > 0:23:46I said, "Don't do anything stupid".
0:23:46 > 0:23:48I said, "I love you".
0:23:48 > 0:23:52He says, "I love you too, bro".
0:23:52 > 0:23:56And the weird thing about it is...
0:23:56 > 0:23:57Why did I say, "I love you?"
0:23:59 > 0:24:03I rarely told my brother I loved him.
0:24:03 > 0:24:05I mean, cos we knew it. It was just something you knew.
0:24:05 > 0:24:09I must have called the cell phone four or five times.
0:24:09 > 0:24:13And I tried the cell phone again, so I remember it was like a little after nine o'clock,
0:24:13 > 0:24:17he picks up, he's like, "Hello". He didn't say hello, he said, "Greg".
0:24:17 > 0:24:19I go, "Steve, is that you?" He goes, "Greg, it's me".
0:24:19 > 0:24:23And it was very static-y, and I said, "Steve?", he goes, "Yeah?" I go,
0:24:23 > 0:24:27"Are you all right?" He goes, "Yeah, we're all right". And then this...
0:24:27 > 0:24:31At that point, with maybe a five second, six second phone call,
0:24:31 > 0:24:34I'm looking at the TV, I'm watching the other plane come in.
0:24:50 > 0:24:53And I remember the last thing Stephen said was, "Oh, my God. Look at that".
0:24:53 > 0:24:57Then the phone went dead. And then all the cell phones went.
0:24:57 > 0:25:00But at that moment he was alive. I remember looking at my clock,
0:25:00 > 0:25:04saying, "OK, it's going to take at least an hour to get down.
0:25:04 > 0:25:07"It's a mess, but you know what, now they're going to get down".
0:25:07 > 0:25:11'We're getting reports on the 104th floor,
0:25:11 > 0:25:13'back room, 25 to 30 people trapped.
0:25:13 > 0:25:18'I also have the 103rd floor, north west room...'
0:25:18 > 0:25:22RADIO INTERFERENCE
0:25:25 > 0:25:28At that point it was pretty much chaos.
0:25:28 > 0:25:29The second plane hit,
0:25:29 > 0:25:32you don't know what's going on but you knew it was bad.
0:25:32 > 0:25:34When you look up at the Trade Center...
0:25:34 > 0:25:38And I saw people jumping out the windows and off the roof
0:25:38 > 0:25:39and people were screaming in horror.
0:25:39 > 0:25:43It was almost like you were in a tunnel, like you were in a vision tunnel now.
0:25:43 > 0:25:47Because you almost couldn't hear anything any more. It was like time froze.
0:25:51 > 0:25:54But when I got a block from the Trade Center and I saw it
0:25:54 > 0:25:58and I knew he was in there...
0:25:58 > 0:26:00I almost felt like he may have kept me out.
0:26:00 > 0:26:04Because any other... I really do believe, and I've thought about this,
0:26:04 > 0:26:09any other time I would run into that building, I would run into, you know, stores getting robbed,
0:26:09 > 0:26:12and I was running into bad situations all the time.
0:26:12 > 0:26:14But why did I stay out of this one?
0:26:14 > 0:26:18Why did I get a block close and not go in?
0:26:23 > 0:26:25At around this time,
0:26:25 > 0:26:29Greg's brother Stephen was trapped in a conference room
0:26:29 > 0:26:31with colleagues from Cantor Fitzgerald.
0:26:32 > 0:26:35There were phone calls
0:26:35 > 0:26:38and a young woman who worked at Cantor...
0:26:38 > 0:26:44..had called home at 9.17 trying to speak to her mom,
0:26:44 > 0:26:47and left a very frantic message for her mother.
0:26:47 > 0:26:51Hysterically crying, upset, cos it was a half-an-hour
0:26:51 > 0:26:53after the first airplane had hit their building
0:26:53 > 0:26:55and they realised they were trapped.
0:26:56 > 0:26:59ANSWERPHONE BEEPS
0:26:59 > 0:27:02'Tuesday 9.17am.'
0:27:08 > 0:27:10SHE SOBS
0:27:10 > 0:27:13And they realised that their fate was pretty set,
0:27:13 > 0:27:16and they kind of... I think they all at that point understood
0:27:16 > 0:27:19that they were not going to... they were going to die.
0:27:30 > 0:27:33There was a voice that came in behind her
0:27:33 > 0:27:36and they said...
0:27:36 > 0:27:39She said, "Mom", and he said, "Tell them there's 30, 40 of us
0:27:39 > 0:27:42"in a northwest conference room". And her voice came in,
0:27:42 > 0:27:46"Mom, there are 30 or 40 of us in the northwest conference room.
0:27:46 > 0:27:49The voice in the background belonged to Stephen.
0:27:51 > 0:27:54He would say something, she would repeat it.
0:27:57 > 0:28:01And she couldn't get through to anybody, she was talking to a voice machine.
0:28:01 > 0:28:04And I can only imagine how horrifying that must have been
0:28:04 > 0:28:06and how scary and all those other things it must have been,
0:28:06 > 0:28:10but for me it was nice to know that Stephen came there and comforted her.
0:28:10 > 0:28:15This was one of the last phone calls from the North Tower.
0:28:17 > 0:28:19I was so glad to hear his voice again,
0:28:19 > 0:28:25because at that point I was starting to say, "Did I even imagine I had that phone call with Stephen?
0:28:25 > 0:28:28"Was it... Was it real?"
0:28:28 > 0:28:30And I... and I remember...
0:28:30 > 0:28:32when the cell phone bill came in,
0:28:32 > 0:28:35I just looked at the bill, I just wanted to make sure.
0:28:35 > 0:28:389.02, there's my cell phone, there's his cell phone.
0:28:51 > 0:28:56I remember going into my fire house. I signed in. Both trucks were out.
0:28:56 > 0:28:59Most of the guys' gear was stripped off their racks.
0:28:59 > 0:29:02And we started walking up to the World Trade Center,
0:29:02 > 0:29:05which was only about ten minutes, tops.
0:29:06 > 0:29:11'Have MSU activate all their spares, bring all their spares
0:29:11 > 0:29:15"and all spare bottles... to number one World Trade Center.'
0:29:15 > 0:29:18I said to him, I said, "Cap, hold on, wait here".
0:29:18 > 0:29:22I said, "I'm going to go grab a few more bottles, air bottles".
0:29:22 > 0:29:25He looked at me, he was like, "Good idea".
0:29:26 > 0:29:32From the time I left the captain, to come back, get the bottles,
0:29:32 > 0:29:33then go back to meet him,
0:29:33 > 0:29:37I'd probably burned about nine-ten minutes.
0:29:39 > 0:29:42Geoff had been injured in a fire.
0:29:42 > 0:29:45He was on light duty at Metrotech in Brooklyn.
0:29:45 > 0:29:49He was looking out the window watching the towers burn
0:29:49 > 0:29:54when the second plane hit Tower Two and...
0:29:54 > 0:29:57they caught him twice trying to sneak out
0:29:57 > 0:30:01and the third time him and Lieutenant Polsino got out,
0:30:01 > 0:30:03jumped on the subway
0:30:03 > 0:30:07and got over to Chinatown and commandeered a vegetable truck
0:30:07 > 0:30:10and made some truck driver drive them half way.
0:30:10 > 0:30:15It was just so surreal to feel the heat on the ground
0:30:15 > 0:30:17and it was 80 storeys up.
0:30:20 > 0:30:22He went into the firehouse there,
0:30:22 > 0:30:25put on his bunker gear he took from somebody else's locker.
0:30:33 > 0:30:38I got the impression that they just kind of stood there.
0:30:38 > 0:30:40I don't want to use the word overwhelmed,
0:30:40 > 0:30:42but it sounds as if...
0:30:42 > 0:30:49a fire they had never seen or could comprehend, the way he described it.
0:30:49 > 0:30:52I don't hold it against the firemen, who didn't go in.
0:30:52 > 0:30:59Geoff looked at the fire and decided that was his calling to go.
0:30:59 > 0:31:05Geoffrey Guja made his way to the entrance of the South Tower at 9:59am.
0:31:12 > 0:31:13LOW RUMBLE
0:31:13 > 0:31:15SCREAMING
0:31:16 > 0:31:19I can only wish he didn't, but...
0:31:20 > 0:31:22..everybody said the same thing.
0:31:22 > 0:31:24He'd do it tomorrow.
0:31:24 > 0:31:26He wouldn't do it differently.
0:31:26 > 0:31:28LOW RUMBLE
0:31:28 > 0:31:32SCREAMING
0:31:36 > 0:31:38RUMBLE INTENSIFIES
0:31:44 > 0:31:48We just looked and we saw everything coming,
0:31:48 > 0:31:50all the crap coming down, we just all grabbed each other
0:31:50 > 0:31:56and pushed each other into the side entrance of the building.
0:32:07 > 0:32:09Everything is just moving in slow motion,
0:32:09 > 0:32:14and you're hearing everything slur... I mean, just like that.
0:32:14 > 0:32:18I'm like, "Wow, this cannot be real."
0:32:23 > 0:32:26If I didn't go back to get those bottles,
0:32:26 > 0:32:30I would have actually gone down further and I wouldn't be here.
0:32:58 > 0:33:01When the South Tower fell,
0:33:01 > 0:33:05amongst the many who died was Pamela's brother Jeffrey on the 89th floor.
0:33:07 > 0:33:09And Zack's brother, Andre,
0:33:09 > 0:33:13who was on his way up the stairs with ten of his colleagues.
0:33:13 > 0:33:18As with so many others, their remains were never found.
0:33:20 > 0:33:26Geoffrey Guja had just reached the entrance to the building when it fell.
0:33:28 > 0:33:31Everybody thought Geoff was a...
0:33:31 > 0:33:34a cat with nine lives. Nobody ever...
0:33:34 > 0:33:37Everybody knew that Geoff was going to come up out of the rubble
0:33:37 > 0:33:40with 14 people on his back.
0:33:40 > 0:33:42You know, he was the hero, he was going to do it.
0:33:46 > 0:33:48I just turned around and started running for my life
0:33:48 > 0:33:51and the building fell and I got a bunch of blocks away and...
0:33:51 > 0:33:56I knew at this point I needed... I needed to do something else.
0:33:56 > 0:33:57I had to get to my building.
0:33:57 > 0:34:01I saw a gentleman sitting in his car and he was frozen,
0:34:01 > 0:34:04and I asked him, "You've got to take me back up town to my building."
0:34:04 > 0:34:08I persuaded him to take me back up to my building.
0:34:08 > 0:34:10- How?- Um...
0:34:11 > 0:34:14I persuaded him to take me back.
0:34:14 > 0:34:16I don't know, a little force, I guess,
0:34:16 > 0:34:18but he took me back to my building.
0:34:18 > 0:34:19Any gun involved?
0:34:20 > 0:34:22Maybe uh...
0:34:22 > 0:34:24I pressured him a little bit.
0:34:34 > 0:34:37John D'Allara had been at the scene early on
0:34:37 > 0:34:40and had rescued many inside the North Tower.
0:34:42 > 0:34:44At 10:28, he was outside the building
0:34:44 > 0:34:47helping people to safety across the plaza,
0:34:47 > 0:34:50now a death trap of falling debris.
0:34:50 > 0:34:52SIREN WAILS
0:34:53 > 0:34:56When I heard that a plane had hit the Trade Center,
0:34:56 > 0:34:58the first thing I did was call Truck Two in Harlem.
0:34:58 > 0:35:02I didn't get an answer. I called my sister-in-law, "Where's John?"
0:35:02 > 0:35:04"He's working". So I knew that he was down there.
0:35:04 > 0:35:06We were at Stuyvesant Heights...
0:35:06 > 0:35:08The first plane hits, I wasn't worried.
0:35:08 > 0:35:10Second plane hit, wasn't worried.
0:35:10 > 0:35:13When the South Tower came down, didn't bother me.
0:35:13 > 0:35:18But at 10:30, I was in the Carriage House bar on 59th Street,
0:35:18 > 0:35:21looking at the TV set and at 10:30 when that...
0:35:21 > 0:35:23when that building came down,
0:35:23 > 0:35:25I nearly jumped out of my skin with anxiety.
0:35:25 > 0:35:27"John, holy shit, John.
0:35:27 > 0:35:29"Holy shit, I got to get out of here."
0:35:29 > 0:35:31And I went back to my... went back to my office,
0:35:31 > 0:35:34My boss said, "Where do you think you're going?"
0:35:34 > 0:35:36I said, "I have to get out of here. My brother just got killed."
0:35:38 > 0:35:40I'll never be able to say that I didn't feel it.
0:35:44 > 0:35:49LOW RUMBLE INTENSIFIES
0:35:58 > 0:36:00Dan was right.
0:36:00 > 0:36:04It was the collapsing North Tower that killed his brother, John.
0:36:12 > 0:36:15LOW RUMBLE
0:36:19 > 0:36:23DISTANT SIRENS WAIL
0:36:23 > 0:36:27My...my gut told me it wasn't going to be good news.
0:36:27 > 0:36:32But it wasn't anything like I felt, like a sharp pain
0:36:32 > 0:36:35or anything like some of the other ones who had lost their twin.
0:36:37 > 0:36:39Some people may have. I didn't feel anything.
0:36:41 > 0:36:44So, I'm just wondering...
0:36:45 > 0:36:47..why I didn't feel anything.
0:36:47 > 0:36:51What happened to those special powers that we were supposed to have?
0:36:57 > 0:37:02You didn't know after the buildings collapsed, you still...
0:37:02 > 0:37:04you still didn't know.
0:37:04 > 0:37:07You try and do the math in your head.
0:37:07 > 0:37:08Did they have enough time?
0:37:08 > 0:37:11Could they have found their way to another stairwell
0:37:11 > 0:37:13and gone down a back stairwell and escaped the flames?
0:37:13 > 0:37:16I went into complete denial, I think.
0:37:22 > 0:37:26The second day, there was no word from Geoff.
0:37:26 > 0:37:28It's just...
0:37:28 > 0:37:32I think everybody kind of knew in their hearts that it was not looking good.
0:37:32 > 0:37:37But, again, if anybody could do it, Geoff was going to pull it off.
0:37:37 > 0:37:39But...
0:37:39 > 0:37:42Third day we kind of... I think everybody...
0:37:42 > 0:37:45kind of came to the conclusion that...
0:37:45 > 0:37:48Geoff's not coming back.
0:37:57 > 0:38:02It would eventually be established that 2,752 people
0:38:02 > 0:38:06had lost their lives in the attack on the Twin Towers.
0:38:08 > 0:38:11The next day that, you know, there was a bunch of rumours,
0:38:11 > 0:38:15that hospitals have people in them and they're unconscious, not identified.
0:38:15 > 0:38:19And being a police officer, we were allowed to go in and out of the city.
0:38:19 > 0:38:21Really no-one else was.
0:38:23 > 0:38:25And I said, "Listen, give me a list of the names.
0:38:25 > 0:38:28"I'm going to go to these different hospitals
0:38:28 > 0:38:31"and I'll give you guys a call and let you know, if anybody's there."
0:38:31 > 0:38:36The bad news was every time I had to call them I had to tell them there wasn't anybody in any hospital.
0:38:38 > 0:38:43Of those who died, only 293 intact bodies were ever found.
0:38:45 > 0:38:48And only 12 could be identified by sight.
0:38:54 > 0:38:56I was there on the day he was found
0:38:56 > 0:39:02because they had dressed me up and took me in there to see it.
0:39:02 > 0:39:05It was funny, as I told you, because somebody thought I was Geoff.
0:39:05 > 0:39:07I was all dressed up in fireman's gear,
0:39:07 > 0:39:11and one of the firemen saw my face and he come running up to me
0:39:11 > 0:39:13like he was going to deck me or hit me,
0:39:13 > 0:39:17because how dare I wait four days to tell everybody I'm still alive.
0:39:17 > 0:39:19But he...
0:39:19 > 0:39:23We told him that, no, this is Geoff's twin.
0:39:26 > 0:39:29My captain says, "What do you want to do?
0:39:29 > 0:39:33"You want to take a vacation or you want to continue to work at the pile?"
0:39:33 > 0:39:36We called it the pile.
0:39:36 > 0:39:38I said, "No. I want to work the pile."
0:39:38 > 0:39:41Not only was I looking for my brother,
0:39:41 > 0:39:45I was looking for the guys from my firehouse that died.
0:39:48 > 0:39:52Out of 343 members that died, I must have known...
0:39:54 > 0:39:57..this is including my brother, about 125, 130 of them.
0:39:58 > 0:40:00And I could call probably...
0:40:03 > 0:40:07..15 to 20 of them my CLOSE friends.
0:40:10 > 0:40:15Oh, God. There's things I saw that nobody should see, you know.
0:40:15 > 0:40:19The stench was so terrible. It was disgusting.
0:40:19 > 0:40:21It could wrench your stomach
0:40:21 > 0:40:24and I remember picking a piece of something up,
0:40:24 > 0:40:30and it was such a bad smell, and anything like that you found, you had to red bag it.
0:40:32 > 0:40:34I've never gotten anything from Andre at all.
0:40:34 > 0:40:37Nobody from his unit, nobody got anything.
0:40:41 > 0:40:46The Twin Towers, you looked at them as the power and the strength.
0:40:46 > 0:40:49They symbolised so much, and I feel my brother and I did the same.
0:40:49 > 0:40:52We were strong together.
0:40:52 > 0:40:55And, you know, so when they collapsed,
0:40:55 > 0:40:57you know, they broke and...
0:40:57 > 0:41:00and so did my brother and I. You know, we broke also.
0:41:30 > 0:41:33For the surviving twins,
0:41:33 > 0:41:36the days leading up to 9/11 have become locked in memory.
0:41:38 > 0:41:43That weekend before, we took this great long walk and we talked,
0:41:43 > 0:41:45we just had fun.
0:41:45 > 0:41:48We laughed and when I think back on it now, it was...
0:41:51 > 0:41:52..kind of a perfect way to...
0:41:57 > 0:41:59..spend time with him.
0:42:00 > 0:42:02I drove him to the airport.
0:42:02 > 0:42:06Back then, you could walk to the gate, you could walk to the gate!
0:42:06 > 0:42:09And I just had a icky sick feeling in my stomach.
0:42:09 > 0:42:12"God, what if this were the last time I ever see him?"
0:42:12 > 0:42:15I remember thinking that.
0:42:15 > 0:42:19He called and he said, "I'm home," and I remember thinking, "Oh, thank God."
0:42:22 > 0:42:23The Sunday prior to that,
0:42:23 > 0:42:27a friend always organised a family day trip at Yankee Stadium.
0:42:27 > 0:42:30My brother would never go because he was a die-hard Met fan.
0:42:31 > 0:42:34A bunch of my friends were there that had never met my brother,
0:42:34 > 0:42:37so they finally got to meet, you know, the famous Mikey D,
0:42:37 > 0:42:39and it was a great day overall.
0:42:39 > 0:42:41I remember looking at him in the seat saying,
0:42:41 > 0:42:43"This is such a good day."
0:42:43 > 0:42:45You know, all my friends are here and he's here and...
0:42:47 > 0:42:51..and, you know, a die-hard Met fan at the Yankee stadium watching a game. It was fantastic.
0:42:57 > 0:43:02I remember that night before 9/11
0:43:02 > 0:43:07and got a great surf report and I called Steve and I said, "Call Rob Jordan."
0:43:07 > 0:43:11I said, "Let's do sunrise, let's do some sunrise surfing tomorrow."
0:43:11 > 0:43:15We'll surf for a couple of hours and go into work a little bit late.
0:43:15 > 0:43:17And we had done that so many times,
0:43:17 > 0:43:19and Stephen's usually the guy calling me.
0:43:19 > 0:43:23But some other guys were on vacation so he couldn't go in late that day.
0:43:26 > 0:43:31Cos if those guys, if Rob and Steve, if we'd gone surfing that morning,
0:43:31 > 0:43:34they would have been on the later train and they would have,
0:43:34 > 0:43:38they would have not been at work until after about nine o'clock.
0:43:40 > 0:43:42And, you know, you look back and say, "If only if..."
0:43:45 > 0:43:49This place is where Stephen lived and loved,
0:43:49 > 0:43:51he lived in Long Beach at the time.
0:43:51 > 0:43:53A few times I came down here afterwards,
0:43:53 > 0:43:55you know, like a twin, people would confuse you.
0:43:55 > 0:43:57One guy came running over, he's like, "Steve!
0:43:57 > 0:43:59"Steve! I'm so glad you made it!"
0:43:59 > 0:44:02And for a second he was so happy.
0:44:02 > 0:44:06And as he got closer to me, he realised that I wasn't Steve.
0:44:06 > 0:44:10He's like, "You're Steve's twin, aren't you?" And I said, "Yeah, I'm Greg."
0:44:24 > 0:44:29I came home and found the video tape of, like, one of our football games or one of our weddings.
0:44:30 > 0:44:33I had a need just to hear him, see him moving around.
0:44:40 > 0:44:45Stephen and Greg's lives had always been inextricably linked.
0:44:45 > 0:44:47From school, they went to college together
0:44:47 > 0:44:52where they met their future wives, Gabrielle
0:44:52 > 0:44:54and Aileen.
0:44:57 > 0:45:00I liked her, I liked her right away. She was great.
0:45:00 > 0:45:03We all melded together - it was the four of us.
0:45:03 > 0:45:05We did everything together really.
0:45:05 > 0:45:08We did. But I was afraid of her because...
0:45:08 > 0:45:09I was so kind.
0:45:09 > 0:45:11She wasn't.
0:45:11 > 0:45:13I was so nice. What did I do to you?
0:45:13 > 0:45:15She was definitely...
0:45:15 > 0:45:16Intimidating.
0:45:16 > 0:45:19She was intimidating. She was intimidating,
0:45:19 > 0:45:22but she wanted to make sure that I was going to date Greg.
0:45:22 > 0:45:26Because, you know, Stephen and Greg were like this, so I had to like her.
0:45:26 > 0:45:28The four of us had the greatest time.
0:45:28 > 0:45:30It really was unique. Very special.
0:45:30 > 0:45:32It was just fun.
0:45:32 > 0:45:34We'd just do things together.
0:45:34 > 0:45:36- We moved near each other. - Our lives were samey...
0:45:36 > 0:45:40She had a baby, even though she was younger,
0:45:40 > 0:45:42because I was like so not into it...
0:45:42 > 0:45:45Sorry! Sorry but Mummy was the oldest girl.
0:45:45 > 0:45:48I took care of my brothers and sisters, I was done.
0:45:48 > 0:45:52You had Madison and I was like, "Stephen, this is unbelievable, we have to do this.".
0:45:52 > 0:45:54A year later we had Madeline.
0:45:55 > 0:45:59Gregory and Stephen did a lot of things, they coached football.
0:45:59 > 0:46:01They did a lot of things together.
0:46:01 > 0:46:04Because we really did love each other pretty instantly,
0:46:04 > 0:46:06we did things together.
0:46:06 > 0:46:09Also, when we were both equally angry at them at times,
0:46:09 > 0:46:12we'd curse them together and it was comforting.
0:46:12 > 0:46:15ALL TALK AT ONCE
0:46:15 > 0:46:18I was a little jealous sometimes of anybody who was in a couple,
0:46:18 > 0:46:22anybody who still had their husband. My husband was young. 36 years old.
0:46:22 > 0:46:24It wasn't like he was sick.
0:46:24 > 0:46:26He was healthy, beautiful, strong, you know,
0:46:26 > 0:46:28and he's gone in one day.
0:46:35 > 0:46:38One time at a wedding right after Steve died, I asked Gregory,
0:46:38 > 0:46:43I said, "Dance with me. Don't talk.
0:46:43 > 0:46:45"I want to pretend I'm dancing with your brother.".
0:46:45 > 0:46:46Like in Ghost.
0:46:46 > 0:46:50He was like, "OK". I was like, "I just want to dance with Steve, so just close your mouth."
0:46:50 > 0:46:52You feel like him, just dance with me.
0:46:52 > 0:46:55He did and it was wonderful and I closed my eyes,
0:46:55 > 0:46:59and I danced with my husband in my head and it was wonderful.
0:47:03 > 0:47:08And Gregory had said something that I never thought of when Stephen died.
0:47:08 > 0:47:09He said, "We're like a car.
0:47:09 > 0:47:12"You know, the four wheels and we're just cruising along.
0:47:12 > 0:47:14"It was this beautiful relationship,
0:47:14 > 0:47:18"and then one of the wheels was missing and everything just stopped."
0:47:22 > 0:47:26It took almost a year for the pile to be cleared.
0:47:26 > 0:47:32John's co-workers never stopped looking for him, never gave up hope.
0:47:32 > 0:47:35We didn't know if we were going to get any remains, but it took seven months,
0:47:35 > 0:47:40I got a call. "We found his gun, we're sending a car for you."
0:47:46 > 0:47:49On April 11th 2002,
0:47:49 > 0:47:54Dan helped carry his twin brother's body out of Ground Zero.
0:47:57 > 0:48:01Someone said to me, "You suffered a loss among losses."
0:48:01 > 0:48:04Twins certainly did.
0:48:04 > 0:48:06There's a fatigue that comes with this,
0:48:06 > 0:48:09that just lingers and lingers and lingers,
0:48:09 > 0:48:11and that day we made the recovery
0:48:11 > 0:48:14or June 11th when we did the internment,
0:48:14 > 0:48:17that was the end of the beginning.
0:48:27 > 0:48:31Unlike many whose loved one's remains were never found,
0:48:31 > 0:48:34Dan was able to bury his brother.
0:48:36 > 0:48:40All right, John, we'll see you next trip.
0:48:46 > 0:48:50My focus after 9/11 was finding her,
0:48:50 > 0:48:54and I was so zoned in on finding her, I didn't...
0:48:54 > 0:48:57Nothing else mattered.
0:48:57 > 0:49:01And then, when she wasn't found, it was like, "So what do I do now?"
0:49:01 > 0:49:05Well, I stopped work for a while after that.
0:49:05 > 0:49:07Stayed home.
0:49:07 > 0:49:10It was like I just couldn't do anything.
0:49:10 > 0:49:12It was like I didn't want to do anything.
0:49:12 > 0:49:14I was just home most of the time.
0:49:14 > 0:49:18It was two years before Linda felt able to leave the house
0:49:18 > 0:49:22and return to her job as a schoolteacher.
0:49:22 > 0:49:25During this time, her marriage ended.
0:49:25 > 0:49:28Everything revolved around being a twin.
0:49:28 > 0:49:31I thought eventually he would catch on, he would understand,
0:49:31 > 0:49:33but that didn't happen.
0:49:33 > 0:49:36I still tell my mother to this day
0:49:36 > 0:49:39that I have poor social skills because I was a twin.
0:49:39 > 0:49:43I didn't need to talk to anybody, didn't need to have any friends,
0:49:43 > 0:49:46I didn't need to do things with other people because
0:49:46 > 0:49:48we were always together.
0:49:48 > 0:49:50If I knew then what I know now,
0:49:50 > 0:49:54I think I would have developed, you know, more of a Linda personality,
0:49:54 > 0:49:57as opposed to Brenda-Linda that we grew up as.
0:49:57 > 0:49:59I remember the first anniversary,
0:49:59 > 0:50:04I said, "Wow, one year as just Linda." You know.
0:50:04 > 0:50:06And it seemed like every year is like,
0:50:06 > 0:50:09"OK, this is two years as just Linda."
0:50:09 > 0:50:14So I guess I'm turning ten years old in September.
0:50:16 > 0:50:20I was very worried about Greg.
0:50:20 > 0:50:24Gregory said at one point, it's like he...
0:50:24 > 0:50:26When the first building fell down,
0:50:26 > 0:50:28the second one was still standing
0:50:28 > 0:50:32and it was burning, and that's how he felt - like the standing twin.
0:50:35 > 0:50:36It was after a year,
0:50:36 > 0:50:40and that's when it really hit me.
0:50:40 > 0:50:42Because the shock was over.
0:50:42 > 0:50:44I was very depressed, you know.
0:50:44 > 0:50:46I remember one time, I would go for long walks,
0:50:46 > 0:50:49and I remember on St Patrick's Day 2003,
0:50:49 > 0:50:52walking out over the Brooklyn Bridge,
0:50:52 > 0:50:55and I remember just looking out over one of the eye beams,
0:50:55 > 0:50:57and said, "Look, if I..."
0:50:57 > 0:50:58The pain...
0:50:58 > 0:51:01The pain of loss was so emotional -
0:51:01 > 0:51:04it was something that was just so powerful.
0:51:06 > 0:51:08You couldn't just turn it on or turn it off.
0:51:08 > 0:51:11It was very difficult, and very difficult to deal with.
0:51:11 > 0:51:12I remember saying to myself,
0:51:12 > 0:51:17"I jump up on there, I take five steps, jump, my pain will be over."
0:51:25 > 0:51:30There was one morning when he said to me...
0:51:30 > 0:51:33We were laying in bed and he said, "I was at my spot again."
0:51:33 > 0:51:35I said, "What do you mean, your spot?"
0:51:35 > 0:51:36"My spot."
0:51:36 > 0:51:38"What does that mean, your spot?"
0:51:38 > 0:51:40He said, "On the Brooklyn Bridge."
0:51:40 > 0:51:43"Brooklyn Bridge? What do you mean?"
0:51:43 > 0:51:45"Where I stand and think about jumping."
0:51:45 > 0:51:48I was like, "OK, game over, we're done.
0:51:48 > 0:51:50"I'm not doing this any more.".
0:51:50 > 0:51:53And that is honestly what propelled me to say
0:51:53 > 0:51:57we need to do something quick because that's not an option.
0:52:00 > 0:52:02So I said,
0:52:02 > 0:52:05"Let's have a support group, let's have a network."
0:52:05 > 0:52:08I just wanted to build something so that they can have one another,
0:52:08 > 0:52:11and the truth is, it was to take off some of my burden,
0:52:11 > 0:52:15for some people to help Gregory because I couldn't do it.
0:52:15 > 0:52:19The family, we did it to a certain extent, no doubt, but he needed more.
0:52:22 > 0:52:27We brought 17 of the twins together for a social event in the city
0:52:27 > 0:52:29and it was phenomenal.
0:52:29 > 0:52:32You could see when people came in, they looked at each other,
0:52:32 > 0:52:34and there was that unspoken language
0:52:34 > 0:52:38that I was wanting to see and feel and have for the twins.
0:52:38 > 0:52:39That's where your brother liked to go.
0:52:39 > 0:52:44Today, ten years after the event, some of the twins still meet
0:52:44 > 0:52:46to share memories.
0:52:47 > 0:52:51These are the guys that died from my firehouse. 13 guys and my brother.
0:52:51 > 0:52:53Your brother was a sergeant?
0:52:53 > 0:52:56No, he was a regular White Shield police officer.
0:52:56 > 0:52:58Were you identical?
0:52:58 > 0:53:00You would think we were...
0:53:00 > 0:53:01Yes, you guys...
0:53:01 > 0:53:05..when you look at the pictures. No, we were fraternal.
0:53:05 > 0:53:07I see my niece and nephew a lot.
0:53:07 > 0:53:10I think sometime it gets to them because I sound so much like her,
0:53:10 > 0:53:14so when I call, "You sound just like Mom."
0:53:14 > 0:53:19One thing I did is I would blame myself for his death.
0:53:19 > 0:53:22I never knew not being a twin.
0:53:22 > 0:53:25There's nothing odd - that's why I'm amused by it all.
0:53:25 > 0:53:29Everybody has a fascination with twins. To me, it's perfectly normal.
0:53:29 > 0:53:31It does wonders for the healing in the heart
0:53:31 > 0:53:34to know that, hey, you know, we got each other.
0:53:34 > 0:53:36You don't have your twin, but you know what?
0:53:36 > 0:53:39Maybe this is the next best thing.
0:53:39 > 0:53:42It ain't oatmeal, but cornflakes ain't half bad sometimes!
0:53:43 > 0:53:46So we can be like twins now.
0:53:46 > 0:53:48You could be my twin sister.
0:53:48 > 0:53:51You're stuck with me for life, that means. Sorry. I talk a lot.
0:53:51 > 0:53:54That's good.
0:53:54 > 0:53:56To speak to people,
0:53:56 > 0:53:59and to share my feelings with other twins, was er...
0:54:00 > 0:54:02..was monumental.
0:54:02 > 0:54:06It was very important and satisfying.
0:54:10 > 0:54:15With so few bodies recovered, making traditional burials impossible,
0:54:15 > 0:54:209/11 memorials have taken on a special significance.
0:54:35 > 0:54:38I mean, they didn't recover any of my brother's remains
0:54:38 > 0:54:40so I know he's still there.
0:54:41 > 0:54:46I signed a waiver not to be identified if remains are found.
0:54:46 > 0:54:49I just feel it'll bring up too much for me.
0:54:49 > 0:54:52I don't know how I would react to that.
0:54:52 > 0:54:54I know where my brother is.
0:54:54 > 0:54:56You know, I can pray there when I want to pray there,
0:54:56 > 0:54:58and I don't need to know any more.
0:55:05 > 0:55:07What do you guys remember?
0:55:07 > 0:55:10One thing has got to jump out when they say "Uncle Geoff".
0:55:10 > 0:55:12Happiness.
0:55:12 > 0:55:13Oh!
0:55:13 > 0:55:15He was the happiest guy.
0:55:15 > 0:55:18You guys weren't around then but your mother was in the picture.
0:55:18 > 0:55:21I pray for my kids to be healthy and to be happy.
0:55:21 > 0:55:25God willing, to get married and to have children,
0:55:25 > 0:55:29but for me to see a pair of twins before I leave this Earth
0:55:29 > 0:55:30would be a...
0:55:30 > 0:55:34There would probably be nothing else I would ask for.
0:55:36 > 0:55:39It's pretty ironic that I was a twin,
0:55:39 > 0:55:42and now my partner and I have twin boys, Michael and Cooper.
0:55:42 > 0:55:44I was so excited to be a twin,
0:55:44 > 0:55:48and to know that my sons are now twins, I'm so happy for them.
0:55:50 > 0:55:56I felt so satisfied for Lisa, believe it or not,
0:55:56 > 0:56:00because Lisa was, "I'm good with one, we don't need two."
0:56:00 > 0:56:02And I secretly
0:56:02 > 0:56:06had always wanted twins, to watch her raise twins.
0:56:06 > 0:56:08Yeah, yeah, you see your brother?
0:56:08 > 0:56:11Yeah, yeah!
0:56:11 > 0:56:14Since the boys have been born,
0:56:14 > 0:56:17the happiness,
0:56:17 > 0:56:19or completeness,
0:56:19 > 0:56:23something fulfilled in her life since then, which is amazing.
0:56:23 > 0:56:26What, what? Where's Mommy?
0:56:26 > 0:56:28Where did Mommy go?
0:56:28 > 0:56:29Here she is!
0:56:31 > 0:56:34Michael, come on.
0:56:35 > 0:56:37Hands up. Wheee!
0:56:42 > 0:56:47Ten years after the tragedy of 9/11, the footprint of the Twin Towers
0:56:47 > 0:56:52has been preserved as a monument to those who lost their lives.
0:56:54 > 0:56:59Beside them, a single building, the Freedom Tower,
0:56:59 > 0:57:01is under construction.
0:57:02 > 0:57:07When completed, it will be the tallest building in the United States.
0:57:15 > 0:57:17When it comes to twins,
0:57:17 > 0:57:21the closeness is that much more intense. That's great.
0:57:21 > 0:57:25On the downside, when you have the loss and the separation,
0:57:25 > 0:57:28the bereavement is that much greater.
0:57:36 > 0:57:38A big part of him died on 9/11,
0:57:38 > 0:57:40that I know for sure.
0:57:40 > 0:57:42Many of us would say that.
0:57:42 > 0:57:45And it took him a long time to come back.
0:57:45 > 0:57:48But he did, thank God.
0:57:51 > 0:57:53I miss that guy so much.
0:57:53 > 0:57:57I actually feel,
0:57:57 > 0:58:00and I'm sure the other twins have said the same thing...
0:58:03 > 0:58:08Um... I actually feel like I'm missing half of me.
0:58:08 > 0:58:11Literally.
0:58:11 > 0:58:13DISTANT SIRENS WAIL
0:58:13 > 0:58:17So we kind of try to make ourselves feel better,
0:58:17 > 0:58:20and we say that Geoff wouldn't have it any other way,
0:58:20 > 0:58:24and he did what he wanted to do, and a lot of little cliches.
0:58:24 > 0:58:30But, of course, we wish things could be different, but...
0:58:33 > 0:58:36Better to have loved and lost than never to have loved at all,
0:58:36 > 0:58:38we always say.
0:58:38 > 0:58:39And it was, er...
0:58:43 > 0:58:45That's the way it is.
0:58:54 > 0:58:57Subtitles by Red Bee Media Ltd
0:58:57 > 0:59:01E-mail subtitling@bbc.co.uk