0:00:23 > 0:00:26Hello and good morning, this is BBC Radio Orkney,
0:00:26 > 0:00:2840 years and a day old,
0:00:28 > 0:00:31coming to you live from Kirkwall on this Wednesday 10th May.
0:00:31 > 0:00:35I'm David Delday and I'll be here with you for the next half an hour.
0:00:37 > 0:00:41You know what? I think we could almost say that it's just aboot summer.
0:00:41 > 0:00:42The sun is shining,
0:00:42 > 0:00:45the chairs and tables are on display in front of the cafes,
0:00:45 > 0:00:48and the cruise liners are going in and oot faster
0:00:48 > 0:00:50than Jimmy Shand's accordion.
0:00:53 > 0:00:56This season looks set to be the busiest yet,
0:00:56 > 0:01:00with 140 cruise ships due in the county's harbours.
0:01:00 > 0:01:04Orkney is now officially the cruise ship capital of the UK.
0:01:09 > 0:01:11HORN BLASTS
0:01:24 > 0:01:26Excursion. Excursion.
0:01:31 > 0:01:35Another day in paradise, another lovely amazing cruise ship arrives,
0:01:35 > 0:01:38another day of misty, dreich weather,
0:01:38 > 0:01:40but look at the positive sides of this.
0:01:41 > 0:01:44The rain's great for your complexion, allegedly!
0:01:44 > 0:01:46And it makes great whisky in Orkney as well.
0:01:47 > 0:01:51This is the largest ship ever to come into Kirkwall.
0:01:51 > 0:01:57The maximum capacity on this for passengers is 4,345 people.
0:01:58 > 0:02:01Adriano, what do you do on the ship normally?
0:02:01 > 0:02:06I am the entertainment, I entertain all the persons inside the ship.
0:02:06 > 0:02:08I do some fun games
0:02:08 > 0:02:11and some things in the theatre.
0:02:11 > 0:02:13Is this your first time in Kirkwall?
0:02:13 > 0:02:14- Yeah.- Do you like it?
0:02:16 > 0:02:19I need to drink one Scotland whisky.
0:02:19 > 0:02:21You'll love it. Don't get too drunk, though.
0:02:21 > 0:02:25- No.- You have to entertain tonight, right?- Yeah!
0:02:25 > 0:02:29The town today's going to be busy and I think we'll probably have
0:02:29 > 0:02:33around 2,000 to 2,500 people in the town between now and lunchtime.
0:02:33 > 0:02:37- All right, Michael. - Now, that guy is Jimmy Poke,
0:02:37 > 0:02:41and Jimmy provides the shuttle service for the whole season
0:02:41 > 0:02:44that takes the people from the pier through to the travel centre.
0:02:44 > 0:02:47And he and his wife Vega run a local company called J&V Coaches.
0:02:47 > 0:02:50They provide the shuttle buses, these long bendies and then they
0:02:50 > 0:02:53provide the majority of the tour coaches as well for the season.
0:02:58 > 0:03:03DJ: The largest cruise ship to have berthed in Orkney has just arrived at Hatston.
0:03:03 > 0:03:07MSC Preziosa has a total of over 4,000 folk on board.
0:03:07 > 0:03:12The Panamanian-registered ship boasts no less than eight restaurants,
0:03:12 > 0:03:15seven bars and nine shops, as well as a 1,600-seater theatre.
0:03:15 > 0:03:20She's expected to leave again around five o'clock.
0:03:20 > 0:03:23- I'm just looking to shop.- For a man.
0:03:23 > 0:03:27- No, I don't want a man. She does.- I want the man.
0:03:27 > 0:03:29I want to find coasters with the family name on them.
0:03:29 > 0:03:31Looking for a man, yes. She's been looking...
0:03:31 > 0:03:33I've been looking since I got on ship.
0:03:34 > 0:03:37We bought the drink package.
0:03:37 > 0:03:40It's only a few drinks to break even.
0:03:41 > 0:03:42So, for us, for me...
0:03:42 > 0:03:45- It's well worth it. - You got it for free.- We do.
0:03:45 > 0:03:47We had to pay for it.
0:03:47 > 0:03:49- No, we didn't have to pay for it. - No, you didn't.- But if you had...
0:03:49 > 0:03:51- There's cows, Mary. - Those are horses.
0:03:58 > 0:04:00She started drinking early!
0:04:07 > 0:04:11Right, today we've got the Preziosa in, which is one of the
0:04:11 > 0:04:14largest liners we've had in,
0:04:14 > 0:04:19with 4,345 plus crew.
0:04:19 > 0:04:22So we're expecting it to be busy.
0:04:22 > 0:04:26This is Fiona. Fiona is a friend of mine that's just come in to help
0:04:26 > 0:04:30today, because normally we rely on the students to come home from uni
0:04:30 > 0:04:33to work for the summer, but most of them aren't home yet.
0:04:33 > 0:04:35So, bless her.
0:04:35 > 0:04:38She's not working at the moment and she's come in for two days to help
0:04:38 > 0:04:39me prep.
0:04:39 > 0:04:42This is quite an eye-opener for me, really.
0:04:42 > 0:04:44I didn't really...
0:04:44 > 0:04:48When I passed this morning driving in here to come and help Lorraine,
0:04:48 > 0:04:50it's like it blocks out the sunshine.
0:04:50 > 0:04:52This enormous liner.
0:04:52 > 0:04:55You know, it's almost bigger than Kirkwall when you see it in the
0:04:55 > 0:04:59distance. I think it's quite cool, really.
0:04:59 > 0:05:04I think it's really, really quite good for the island as a whole.
0:05:04 > 0:05:06It's nice to see so many people visiting.
0:05:06 > 0:05:09I've never been on a cruise ship before and...
0:05:09 > 0:05:12I know, I had a look on the internet last night to see exactly how big
0:05:12 > 0:05:15this ship really was. There's, like, six swimming pools on it,
0:05:15 > 0:05:18for goodness' sake. I mean, this ship was in today.
0:05:18 > 0:05:22The restaurants on there - I was looking last night on the internet, it's absolutely incredible.
0:05:22 > 0:05:2424 hours a day they can eat whatever they like.
0:05:24 > 0:05:27From pizza to bloomin' five-course meals.
0:05:27 > 0:05:30- Yeah, exactly.- So they're not really needing a scone.
0:05:30 > 0:05:32- Although it would be better. - If I was on that ship,
0:05:32 > 0:05:36I would need to take all my three wardrobes, the three sizes!
0:05:39 > 0:05:41- So would I.- Small...
0:05:41 > 0:05:46Medium-ish, large, large, large...
0:05:46 > 0:05:47We could do a swap.
0:05:47 > 0:05:51Aye, exactly. I would never manage to be on that for, like, five weeks.
0:05:51 > 0:05:54- I would be sinking the ship, I think.- Exactly.
0:05:57 > 0:06:02The cruise ships coming in here, for us it's a very positive thing.
0:06:02 > 0:06:05When we started, we started with one bus and now we've 23.
0:06:05 > 0:06:06So, I mean,
0:06:06 > 0:06:09it's not the only thing that keeps us going in business, obviously,
0:06:09 > 0:06:13but it's a huge factor in the summertime.
0:06:14 > 0:06:16The population of Kirkwall is something like 8,000.
0:06:16 > 0:06:19But you can nearly double that in a day.
0:06:20 > 0:06:23There is a lot of negativity
0:06:23 > 0:06:27on the island. Some examples you hear, you know,
0:06:27 > 0:06:32some of the shopkeepers in Kirkwall say that they get shoplifting quite
0:06:32 > 0:06:34a lot, just because of the shop
0:06:34 > 0:06:37being so full and they can't manage them properly.
0:06:37 > 0:06:41So if that is happening, then you can understand that.
0:06:42 > 0:06:46People speaking about the roads being so busy with buses and things like that.
0:06:46 > 0:06:50But I still think if I wasn't involved in this
0:06:50 > 0:06:53industry, I think I would still be happy to see the people here because
0:06:53 > 0:06:56I like the hustle and bustle of it all.
0:07:02 > 0:07:05I don't really know what Michael does.
0:07:05 > 0:07:08- Nobody knows what Michael does! - He's never in the country,
0:07:08 > 0:07:11he's always going abroad to do something, allegedly work.
0:07:11 > 0:07:14But I'm sure he's helping bring the cruise liners in,
0:07:14 > 0:07:17which is great, and look at all the people it's employing.
0:07:17 > 0:07:19- Yeah.- Fantastic.
0:07:19 > 0:07:20Thank you so much, Susanne.
0:07:20 > 0:07:23- Oh, that's OK.- Never in the country.
0:07:23 > 0:07:25- Wow.- Always at the airport.
0:07:25 > 0:07:27Is he touting for business? Is that what it is?
0:07:27 > 0:07:28Well, he says that,
0:07:28 > 0:07:33but he comes back with a sun tan and lots of gift bags and stuff.
0:07:33 > 0:07:36I used to work at the airport, so I saw what went on.
0:07:36 > 0:07:37I have inside information.
0:07:38 > 0:07:41We've had four shuttle-loads full of people, so there's about,
0:07:41 > 0:07:45I don't know, 460 people already in the town this morning before
0:07:45 > 0:07:48ten o'clock. Once the throng of passengers have gone,
0:07:48 > 0:07:49the crew will come off as well,
0:07:49 > 0:07:52those who want to go into town on the complimentary shuttle.
0:07:52 > 0:07:57And it's ironic that the crew love to go into the charity shops
0:07:57 > 0:08:00in town, and they make an absolute fortune from crew spend.
0:08:01 > 0:08:07They seem to buy a lot of bedding and handbags, especially the crew.
0:08:07 > 0:08:09So if the crew are allowed off the ship,
0:08:09 > 0:08:13they tend to buy a lot of bedding.
0:08:13 > 0:08:17- Yeah.- And they then go on to buy a suitcase and fill it.
0:08:17 > 0:08:18So we're just,
0:08:18 > 0:08:22from previous years, sort of preparing ourselves
0:08:22 > 0:08:23with that knowledge.
0:08:23 > 0:08:26The different ships text each other and say, if they're in Kirkwall,
0:08:26 > 0:08:30they go down Victoria Street and there's charity shops down there.
0:08:30 > 0:08:33If they're in Invergordon, they go there, if they're in Lerwick,
0:08:33 > 0:08:38they go there. So the information from ship to ship is passed,
0:08:38 > 0:08:40which is fantastic for us.
0:08:40 > 0:08:42- Yeah.- Yep.- We gain from it.
0:08:42 > 0:08:47- Definitely.- And that supports our services that we offer
0:08:47 > 0:08:49in our cancer support centre.
0:08:59 > 0:09:02I'm a teacher, I don't think I could wear it to school.
0:09:02 > 0:09:03Would I be a large?
0:09:05 > 0:09:07I've been here on this street since I was 18.
0:09:07 > 0:09:11Opened the shop when I was very young and I've seen lots of changes
0:09:11 > 0:09:15throughout the years, particularly with the liners with the increase
0:09:15 > 0:09:17in the liner traffic.
0:09:17 > 0:09:20And I think it's just, you know,
0:09:20 > 0:09:22it's just given us such a boost in the summertime,
0:09:22 > 0:09:25to have all these people coming here.
0:09:25 > 0:09:30There's no way our town centre would look as good as it does if we didn't
0:09:30 > 0:09:31have those cruise ships,
0:09:31 > 0:09:36because that is extra income coming in all year round, including us.
0:09:36 > 0:09:39Because, really, in January, February, March,
0:09:39 > 0:09:41it's absolutely dead.
0:09:41 > 0:09:44There is no tourists here, it's just quiet as anything.
0:09:44 > 0:09:49So in order to survive the wintertime, we do need these cruise ships.
0:09:49 > 0:09:52This is quite unusual. We grow a lot of rhubarb in Orkney.
0:09:52 > 0:09:55I do, too. I live in Elko, Nevada.
0:09:55 > 0:09:58Yeah. And they grow rhubarb there, too?
0:09:58 > 0:10:01Rhubarb will grow anywhere, it's a weed.
0:10:01 > 0:10:02- It's a weed?- Yes.
0:10:02 > 0:10:04Well, we eat loads of it here, we love it in Orkney.
0:10:04 > 0:10:06Yeah, so do we.
0:10:11 > 0:10:14You meet so many different kinds of people.
0:10:14 > 0:10:20I met a security guard from Alcatraz, believe it or not, once, on this.
0:10:20 > 0:10:22Said they were
0:10:22 > 0:10:25Al Capone's guard on his door.
0:10:25 > 0:10:28I mean, anybody could tell you, but I believed him.
0:10:28 > 0:10:31We get asked questions from,
0:10:31 > 0:10:35"What's the population of Orkney?" to what kind of grass that is.
0:10:35 > 0:10:37To be quite honest, I don't know if there's different types or grass
0:10:37 > 0:10:40or not, but it's grass to me.
0:10:44 > 0:10:47You just give them an answer, even if you don't know.
0:10:47 > 0:10:49So what kind of grass did you tell them it was?
0:10:49 > 0:10:50Long grass.
0:10:54 > 0:10:56I'm a local person.
0:10:56 > 0:11:00I'll tell people what I know, and what I don't know I'll just make up anyway.
0:11:00 > 0:11:03So it's all good, most people are happy.
0:11:06 > 0:11:07I actually got a book from...
0:11:08 > 0:11:13..a girl once and she told me to read it when she went into Skara Brae.
0:11:13 > 0:11:16I said, "Why?" She says, "Cos you obviously know nothing about Orkney."
0:11:17 > 0:11:18So!
0:11:22 > 0:11:25Straight up there, you come to there.
0:11:25 > 0:11:29- This is Broad St, right? - You just walk across and up here.
0:11:29 > 0:11:33This is only the walking area?
0:11:33 > 0:11:36- There is cars...- How often is this bus, shuttle bus?
0:11:36 > 0:11:37We just go round all day.
0:11:37 > 0:11:39- All day?- Until I'm dizzy.
0:11:39 > 0:11:41- Hello.- Hard Rock Cafe, please.
0:11:41 > 0:11:42Hard Rock Cafe, no problem.
0:11:44 > 0:11:45Have you had enough, guys?
0:11:47 > 0:11:48You going back for lunch?
0:11:50 > 0:11:52We have lunch in the town.
0:11:53 > 0:11:56Sometimes this is what people get annoyed at.
0:11:57 > 0:12:02All the food that's all inclusive on the ship, they go back at lunchtime.
0:12:02 > 0:12:08Some of the cafes and restaurants, they don't make a lot.
0:12:08 > 0:12:09You've got to understand that,
0:12:09 > 0:12:12but I'm sure they make an extra pound somewhere along the line.
0:12:12 > 0:12:13Hello, come on, guys.
0:12:14 > 0:12:16I won't bite.
0:12:19 > 0:12:25It's about half past one now and everybody is having teas and coffees,
0:12:25 > 0:12:26nobody's eating any food.
0:12:29 > 0:12:33We get people coming in, having a cup of coffee, sitting on the Wi-Fi.
0:12:33 > 0:12:36They can stay hours on end.
0:12:36 > 0:12:39You can't exactly ask them to move on.
0:12:39 > 0:12:43But there is a win-win for some people,
0:12:43 > 0:12:46but it's certainly not the food industry, I feel.
0:12:48 > 0:12:51Some friends of mine that used to come up here quite a bit,
0:12:51 > 0:12:55they feel now that when they come to Orkney with these cruise liners,
0:12:55 > 0:12:59it's changing everything and it's spoiling it.
0:12:59 > 0:13:01And, you know...
0:13:01 > 0:13:05Because when you've got that many people walking about...
0:13:05 > 0:13:07- OVEN BEEPS - ..you just can't help...
0:13:10 > 0:13:17..to think that, where are they all going to go?
0:13:17 > 0:13:18There's a lot of positives,
0:13:18 > 0:13:21I just think that you have to think about them a little bit more.
0:13:21 > 0:13:24And perhaps you need to get your non-Orcadian head off.
0:13:26 > 0:13:29The biggest positive, I would say...
0:13:29 > 0:13:30- What was that?- What did you say?
0:13:30 > 0:13:33- Getting to work with me. - She's such a trollop.
0:13:37 > 0:13:38Stop eating the chips!
0:13:40 > 0:13:42She's fired, cos she's eating the chips.
0:13:52 > 0:13:54Hello!
0:13:54 > 0:13:55Could you open the doors, please?
0:13:55 > 0:13:57Yes, I might consider that for you.
0:13:58 > 0:14:00He's in a good mood today.
0:14:00 > 0:14:04Some days he comes in and his hair's all over the shop.
0:14:04 > 0:14:06- Hair?!- Got his jammies on still.
0:14:08 > 0:14:11Yeah. Know your place, Mr Bus Driver.
0:14:11 > 0:14:14- Are you coming for a run?- No, I have to stay here and look after...
0:14:14 > 0:14:16- Hello.- Morning.
0:14:17 > 0:14:20It's good. I think that's just about everybody that we've got.
0:14:27 > 0:14:30Hello, are you guys off one of the cruise liners?
0:14:30 > 0:14:34- Yes.- How long are you on the ship for?
0:14:35 > 0:14:39- This shop?- On the ship when you work on the liner.
0:14:39 > 0:14:43- How long do you spend, is it months? - Months, yeah.
0:14:43 > 0:14:45- Ten months.- Ten months?
0:14:45 > 0:14:48Wow. Ten months, OK.
0:14:48 > 0:14:53Most of the crew are from south-east Asia, Philippines.
0:14:53 > 0:15:00We've had a few from Sri Lanka and they do a lot of shopping
0:15:00 > 0:15:02to take back to their families.
0:15:02 > 0:15:04Obviously they've been away for such a long period of time,
0:15:04 > 0:15:08when they're home they've not seen their wives, children, partners,
0:15:08 > 0:15:12families. So today they were explaining that the reason they come
0:15:12 > 0:15:16into charity shops is because it's just a lot cheaper.
0:15:16 > 0:15:20They're not tourists, they're not here to buy souvenirs as such.
0:15:20 > 0:15:23It's more essentials.
0:15:23 > 0:15:24Surprised for the price.
0:15:24 > 0:15:27And it's really nice.
0:15:27 > 0:15:29Today, they were buying body warmers,
0:15:29 > 0:15:32because they're obviously finding it cold!
0:15:34 > 0:15:38£10. Is this your first time in Orkney?
0:15:38 > 0:15:40- Yeah, yeah.- First time, yeah.
0:15:42 > 0:15:43And will you be back?
0:15:43 > 0:15:45Does the boat come back here?
0:15:45 > 0:15:46- Next month.- OK.
0:15:46 > 0:15:51- Yeah, so we'll see you then. - Yeah, we'll see you again.
0:15:51 > 0:15:53We'll have new stock by then.
0:15:53 > 0:15:55Yes, thank you.
0:15:55 > 0:15:59Thank you, bye. I know that people have their views and there's
0:15:59 > 0:16:03negatives to it, but certainly for ourselves, you know,
0:16:03 > 0:16:07we're trying to... Constantly striving to raise as much money
0:16:07 > 0:16:10and awareness as possible that we're here,
0:16:10 > 0:16:15and if the crew off the cruise ships are telling each other about us,
0:16:15 > 0:16:18that's the best, you know,
0:16:18 > 0:16:19PR we can get, really.
0:16:25 > 0:16:27Orkney welcomed the largest cruise liner ever
0:16:27 > 0:16:31to come into the county yesterday. The weather wasn't ideal,
0:16:31 > 0:16:33but the operating company said that despite the rain,
0:16:33 > 0:16:36the visit had been a great success.
0:16:36 > 0:16:39Sadly, today's weather forecast predicts more of the same and you
0:16:39 > 0:16:41can expect cloud cover to roll in this morning.
0:16:50 > 0:16:54This morning in port, we have a return call from the Car-ibbean Princess,
0:16:54 > 0:16:56as they call it in the States, or the Caribb-ean Princess,
0:16:56 > 0:16:59as we call it in Orkney. As you can see around us,
0:16:59 > 0:17:01we have got Caribbean weather.
0:17:01 > 0:17:04We've got beautiful grey skies and a nice chill to the wind.
0:17:04 > 0:17:07Just what you get in the Caribbean, and that's why they come here -
0:17:07 > 0:17:09for the weather!
0:17:09 > 0:17:12Hello, folks. Where are you from?
0:17:12 > 0:17:14- California.- Oh, my God!
0:17:14 > 0:17:15We've come a long way.
0:17:15 > 0:17:17You've come a long way.
0:17:17 > 0:17:19Yeah, but my folks are from Oban.
0:17:19 > 0:17:22- Oh, you've got Scottish ancestry. - Yes, I do.- Have you been to Oban?
0:17:22 > 0:17:23- Yes, I have.- Do you love it?
0:17:23 > 0:17:25- I love it.- I love California.
0:17:26 > 0:17:30Would you believe that a woman's just come up to me and said,
0:17:30 > 0:17:33- "I want to go to Edinburgh." - What, from here?- From here.
0:17:33 > 0:17:37So she obviously thinks that she's in Scotland, so she's worked that out.
0:17:37 > 0:17:39She's got that bit right, then, that's fine, yeah.
0:17:39 > 0:17:40And hasn't got a Scooby-Doo...
0:17:40 > 0:17:43- Yeah.- This is their first port call in Scotland, to be fair.
0:17:43 > 0:17:45- Yeah, OK.- However, a map would be handy.
0:17:45 > 0:17:47- Yeah, she wanted to go... - She wanted to go to Edinburgh.
0:17:47 > 0:17:50Well, I just told her she'd have to fly, and she was astounded.
0:17:50 > 0:17:52Yeah, you get some crackers.
0:17:52 > 0:17:53Well, a lady said to me one day...
0:17:53 > 0:17:57OK. I said, "Where do you want to go on, on the bus tour or into town?"
0:17:57 > 0:17:59She goes, "No, we're in Dublin, aren't we, right?"
0:17:59 > 0:18:02And I'm like, "No."
0:18:02 > 0:18:04I don't know where they'd been or where they were going,
0:18:04 > 0:18:06but she obviously thought they were in Dublin.
0:18:06 > 0:18:07They get disorientated, I think.
0:18:07 > 0:18:10Yeah. But that's pretty disorientated.
0:18:10 > 0:18:11- Yeah.- However.
0:18:13 > 0:18:14Today, for the first time this season,
0:18:14 > 0:18:17we're closing the streets from ten o'clock in the morning through till
0:18:17 > 0:18:20four o'clock in the afternoon for health and safety reasons,
0:18:20 > 0:18:22for traffic management and so on.
0:18:22 > 0:18:26So all our great retail supporters, a few of the shops,
0:18:26 > 0:18:30such as Judith Glue, Steven at Aurora,
0:18:30 > 0:18:34all of the main shops in the main drag,
0:18:34 > 0:18:38Sheila Fleet, etc, will make hopefully a really good trade today.
0:18:38 > 0:18:42Folks, Aurora Jewellery in town, 10% discount.
0:18:42 > 0:18:43Woohoo!
0:18:43 > 0:18:45There you go!
0:18:45 > 0:18:47I'll be here till six o'clock.
0:18:47 > 0:18:48CHEERING
0:18:50 > 0:18:51Cufflinks.
0:19:06 > 0:19:08The jewellery side...
0:19:08 > 0:19:10can be really good, you know,
0:19:10 > 0:19:12if you get people coming and they want to buy a gold ring.
0:19:14 > 0:19:17I've had people coming in buying a gold ring,
0:19:17 > 0:19:20a diamond for £1,000, no problem.
0:19:21 > 0:19:26But it tends to be more silver that you would sell,
0:19:26 > 0:19:28because they're generally buying it as gifts.
0:19:28 > 0:19:31But I've had...
0:19:31 > 0:19:33Actually, last year, I had a...
0:19:33 > 0:19:37passenger off a cruise ship who came in and bought a gold bangle
0:19:37 > 0:19:42for £2,500, and they were just quite happy to do that.
0:19:42 > 0:19:43It's great when they do.
0:19:45 > 0:19:48Jewellery's ideally suited for cruise ship passengers because
0:19:48 > 0:19:52it's a small item and it's not taking space up in their luggage.
0:19:52 > 0:19:56Over and above that, they really like textiles, you know,
0:19:56 > 0:20:00tartan products, etc, and that's quite a big part of the business.
0:20:01 > 0:20:04We've got the Caribbean Princess,
0:20:04 > 0:20:06which I believe from the radio this morning,
0:20:06 > 0:20:08there's 3,100 passengers on it.
0:20:10 > 0:20:14Mostly American, I think, by what we've seen so far this morning.
0:20:14 > 0:20:16It should give us a good day,
0:20:16 > 0:20:20cos the Americans are very good at spending money.
0:20:20 > 0:20:21See, it looks good.
0:20:21 > 0:20:23He's a good model.
0:20:24 > 0:20:26No, it looks very nice.
0:20:26 > 0:20:27We're eating too much.
0:20:27 > 0:20:30You eat too much - every two hours.
0:20:30 > 0:20:31And you think it's normal,
0:20:31 > 0:20:34cos you only had one dessert and the person beside you had two.
0:20:34 > 0:20:38So you think, "Oh, I was really good,"
0:20:38 > 0:20:40and I don't know how I'm going to fit in anything.
0:20:41 > 0:20:45I was doing really good weight-wise before I started this, not good now.
0:20:46 > 0:20:48But I love some of your stuff.
0:20:48 > 0:20:49Gosh, that's gorgeous.
0:20:54 > 0:20:56If we were to rely on local trade,
0:20:56 > 0:20:59I don't think we would have the High Street in Kirkwall that we do,
0:20:59 > 0:21:03which I think, long-term, is good for locals as well,
0:21:03 > 0:21:07because they have a good selection of goods to choose from
0:21:07 > 0:21:10and a lot of nice shops, a good-looking High Street.
0:21:18 > 0:21:24For us, we've just entered into this whole city centre and we feel it's
0:21:24 > 0:21:28vibrant, it's inclusive, and there's a real sense of community.
0:21:30 > 0:21:33A few years ago, folk started speaking about the fact we should
0:21:33 > 0:21:36have a shop in town, and we never really felt that was viable.
0:21:36 > 0:21:39Then, the one thing that struck us was when the cruise ships started
0:21:39 > 0:21:43coming, we realised there was quite a big international market,
0:21:43 > 0:21:46and for a while we travelled to London, to shows, to retail shows,
0:21:46 > 0:21:50to try and increase our market.
0:21:50 > 0:21:53And then we started to realise there was actually a visiting market right
0:21:53 > 0:21:57- on our doorsteps.- You know, these people in this town are so nice.
0:21:57 > 0:22:01Lol, she gave me her recipe for scones.
0:22:01 > 0:22:06So I might open a store over here and sell scones, they were so wonderful.
0:22:06 > 0:22:07These are so lovely.
0:22:07 > 0:22:10- These are a good choice.- The people are so nice in this town.
0:22:10 > 0:22:15- Thank you, ladies.- Thank you. - Enjoy your stay.- Bye!
0:22:15 > 0:22:17Got to say bye to my public here.
0:22:24 > 0:22:27So here we are, half past four on a Thursday afternoon,
0:22:27 > 0:22:31and these are the last of the passengers coming back now.
0:22:31 > 0:22:35The last shuttle bus is away and the last tour bus has returned.
0:22:35 > 0:22:39We've had about 3,500 folk ashore today
0:22:39 > 0:22:42and about 800 or 900 crew as well.
0:22:42 > 0:22:45I think the majority of retailers in the street are really, really happy.
0:22:45 > 0:22:48So, fantastic day all round.
0:22:54 > 0:22:59Orkney welcomes the Norwegian Jade cruise ship for the first time this morning.
0:22:59 > 0:23:03With around 2,400 passengers and 1,000 crew on-board,
0:23:03 > 0:23:07businesses and historic sites are preparing for another busy day.
0:23:08 > 0:23:12The Kirkwall City Pipe Band has been rehearsing in preparation of the
0:23:12 > 0:23:14ship's departure this evening,
0:23:14 > 0:23:16they'll be at the pier later on to play out the liner.
0:23:28 > 0:23:30I have a tour booked today from a couple from America.
0:23:30 > 0:23:33Significant for me because this is where I'm going to make my income
0:23:33 > 0:23:35through the summer.
0:23:35 > 0:23:37It's...
0:23:37 > 0:23:40There's a lot of people come off these ships that come in here,
0:23:40 > 0:23:43so it's a very important business for me, personally.
0:23:46 > 0:23:50About two years ago, I had a heart condition called Long QT syndrome,
0:23:50 > 0:23:55so I was retired from the Fire Service and decided I'd go for
0:23:55 > 0:23:59tour guiding. Quite enjoy history, love Orkney so I thought, why not?
0:24:01 > 0:24:04That's them just coming down there with the red fleece on.
0:24:04 > 0:24:07How you doing? Nice to meet you.
0:24:07 > 0:24:10Hello, Robert, pleased to meet you. I'm David. I'm going to take you
0:24:10 > 0:24:12- on tour today, so if you'd like to follow me.- Sure.
0:24:15 > 0:24:18We're going to the Italian chapel.
0:24:18 > 0:24:22I just know that it was made by Italian prisoners of war during
0:24:22 > 0:24:23the Second World War.
0:24:24 > 0:24:27And it's kind of ornate, really colourful.
0:24:31 > 0:24:34So it's to do with the story of the U-boat that got into Scapa Flow.
0:24:34 > 0:24:38Winston Churchill came to Orkney six weeks into the Second World War and
0:24:38 > 0:24:42he said that the eastern approaches to Scapa Flow must be blocked
0:24:42 > 0:24:46now and forever. So he sanctioned the building of the Churchill Barriers.
0:24:46 > 0:24:49But labour was short, it was difficult work.
0:24:49 > 0:24:55And when the Italians capitulated in the Second World War,
0:24:55 > 0:24:59some of the prisoners were brought to Orkney to help with the building
0:24:59 > 0:25:00of the barriers.
0:25:04 > 0:25:08They were given permission to get two Nissen huts or Quonset huts
0:25:08 > 0:25:12to use, one for a school and one for a place of worship.
0:25:12 > 0:25:15They decided to use both of them as a place of worship.
0:25:38 > 0:25:43There was three main people involved with building the Italian chapel,
0:25:43 > 0:25:46and the main one of them was Domenico Ciocchetti,
0:25:46 > 0:25:48who was an artist to trade anyway.
0:25:49 > 0:25:52He got a lot of the inspiration for a lot of the things in here from a
0:25:52 > 0:25:55prayer card that his mother had given him before he went to war.
0:25:55 > 0:25:58So you can see how they've constructed it,
0:25:58 > 0:26:02it's just your Quonset hut or your Nissen hut, and it's lined with plaster board,
0:26:02 > 0:26:06so you can actually see where they've got a join.
0:26:06 > 0:26:11What they had to hand was concrete, they had a good supply of concrete,
0:26:11 > 0:26:14they had a good supply of steel,
0:26:14 > 0:26:15but they didn't have an awful lot else.
0:26:16 > 0:26:20We've got the two... They're not stained-glass windows,
0:26:20 > 0:26:23they're just glass windows and they're painted from behind
0:26:23 > 0:26:25to look like stained-glass windows.
0:26:25 > 0:26:28So the amount of work and the artistry that's gone into that
0:26:28 > 0:26:32- is pretty incredible. - It's breathtaking.
0:26:32 > 0:26:36I can see how you say you feel proud that it's yours.
0:26:37 > 0:26:38Unbelievable.
0:26:43 > 0:26:47I think that, with very limited resources, people who are creative
0:26:47 > 0:26:50can do almost anything. It is quite beautiful.
0:27:09 > 0:27:11- Where the- BLEEP- have you been?!
0:27:11 > 0:27:12LAUGHTER
0:27:17 > 0:27:19She's fired! She's fired!
0:27:32 > 0:27:34- I cry every time. - What, for the pipe band?
0:27:34 > 0:27:39Yeah, every time the pipe band starts, and the boat's moving,
0:27:39 > 0:27:42- I don't know what it is.- Flicked a switch.- I've seen you cry, Michael.
0:27:42 > 0:27:44- I have never cried.- You have. - I haven't.
0:27:44 > 0:27:46PIPE BAND PLAYS
0:27:52 > 0:27:55One of the greatest challenges we have in marine business in Orkney is
0:27:55 > 0:27:59perception, and I think because we're a small island group located
0:27:59 > 0:28:02off the north of Scotland, that perhaps we don't have the facilities,
0:28:02 > 0:28:05the skill set or the supply chain to deliver.
0:28:05 > 0:28:07That is so totally wrong.
0:28:07 > 0:28:11And what we constantly do up here is, because of that misperception,
0:28:11 > 0:28:14we all tend to punch above our weight.
0:28:14 > 0:28:16And because of that, we do well right across the board.
0:28:16 > 0:28:22And to be called the cruise capital of something that's a global industry,
0:28:22 > 0:28:24it makes us all really, really proud.